Job Description

• Industry/ Organization Type: Electrical Equipment Manufacturer/ Production
• Position Title: Sales & Marketing Manager
• Working Location: Ubi
• Working Hours: Monday to Friday, 8.30 am – 6 pm
• Salary Package: Basic + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Responsible for the sales and business development for the assigned area
• Develop and implement sales and marketing plans and strategies to achieve sales result
• Participate actively in commercial and technical clarification based on customer requirement
• Work closely with customers and design engineers to specify the products
• Actively explore business opportunities and expand market share

APPLY NOW!!!

• Minimum Diploma in Electrical / Electronics Engineering
• At least 5 years of sales experience and good contacts in the Marine/ Oil & Gas/ Petrol Chemical/ Utilities/ Power Plants Sector
• Possess own transport

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69213 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

OVERVIEW & IMPACT:

Samsung Electronics Device Solutions is a global leader in semiconductor industry

Our team in Singapore is seeking a talented and committed professional to join the South East Asia (SEA) Logistics team to support our business and operations in Singapore and countries we operate.

This role will be based in our Singapore Regional office and is primarily focused on providing the logistics services and deliverables from Singapore.

Job Description of Logisitics Assistant Manager

Responsibilities: Support on Sales team on administrative work related Customer Master/ AR /RMA credit

Customer Master

• To check the necessary details in customer entry form which fill up by sales team.
• To review sales view to map up the respective division.
• Input incoterm and Tax classification and check the payment term is correct.
• Mapping customer code - Sold to/Ship to and End customer

RMA Credit Manangement

• Generate Return DO, credit notes.
• Download from NERP Return listing to process sales adjustment.
• Verification and liaison with Technical team, Sales team and DSK team.
• Update/ Issue Return PO.
• Verification the credit amount with DSK.

Account Receivable

• Review all SSC-IBM submissions of AR clearing for accuracy.
• Follow up Customers/ AR weekly matching report Dispute - liaise with sales team.
• Review all SSC-IBM upload result after reconciliation.
• Prepare annual AR MBO plan.
• Reconcile weekly forecast fund and actual incoming fund statement
• Reconcile monthly AR statement via ABC system.
• Work closely with SSC-IBM send AR statement using ABC and reconcile to customers' replies.

Reporting

• Verify all scrap location inventory data via NERP.
• Verify and consolidate relevant data and status for Closed & Unclosed Recall/RMA.
• Comparison of current and past month result.
• Submit monthly Scrap/Recall Report.
• Management report (RMA/Scrap credit).
• Compile all relevant sales documents, any correspondence during external audits.
• To support with auditors for sales and RMA aspects.

QUALIFICATIONS & REQUIRED SKILLS:

Requirements:

• A diploma or degree in Supply Chain Management or Logistics or Business Administration
• Minimum 3-5 years of relevant experience in Supply Chain or Logistics industry or function.
• Knowledgeable in local & other countries Customs regulations
• Ability to work independently with high level of commitment and resilient.
• Resourceful, organized with excellent analytical skills; result-oriented mindset; able to work in a fast-paced working environment.

General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs. The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities.

General Manager Responsibilities

• Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

• Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

• Develop strategic plan for optimized productivity

• Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

• Adhere to company standards for excellence and quality

• Seek out opportunities for expansion and growth by developing new business relationships

• Provide guidance and feedback to help others strengthen specific knowledge/skill areas

• Maintain project timelines to ensure tasks are accomplished effectively

• Develop, implement, and maintain budgetary and resource allocation plans

• Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

• Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

General Manager Required skills and qualifications

• Degree in business management or any related field.

• Good knowledge of different business functions

• Proven success in a managerial role

• Strong decision-making ability

• Excellent communication, collaboration, and delegation skills

• Proven ability to develop and achieve financial plans

• Ability to motivate and lead employees, and hold them accountable

• Strong working knowledge of operational procedures

• Meticulous attention to detail.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

all hair services like cut, dying hair, doing hair treatments, selling hair products, order stocks for hair products, cashiering, handle calls from customers, train and manage Staffs, help to boost sales, handle complaints from customers. help to wash towels and fold them, open and close the cashier.

all hair services like cut, dying hair, doing hair treatments, selling hair products, order stocks for hair products, cashiering, handle calls from customers, train and manage Staffs, help to boost sales, handle complaints from customers. help to wash towels and fold them, open and close the cashier.

All food and beverage services such as serving food and beverage, taking orders, Barista, Bartender and cashiering. Train and manage Staffs, help to boost sales, handle complains from customers, order food and drinks from suppliers, create new food and drinks in the menu, check emails and handle calls from customers.

Job Description

• Supervise daily shop operations, retail sales, inventory controls, and other relevant duties
• Supervise and guide team towards maximum performance and service standards
• Ensure high levels of customer satisfaction through excellent sales service
• Experienced in beauty industry with proven strong record of sales
• Able to achieve outlet monthly sales target set by Management
• Deal with feedbacks and complaints from customers to maintain the outlet’s reputation
• Manpower scheduling for staff.
• Submit daily sales and revenue reports to Management
• Plan and oversee in-store promotional events or display
• Ensure the store fulfils all legal health and safety requirements

Requirements:

• Minimum 2 years of experience.
• Salary range $4500-$8000

• Overseeing the manufacturing process and ensuring efficiency and quality
• Developing and implementing operational policies and procedures
• Managing production budgets and implementing cost controls
• Ensuring compliance with safety and environmental regulations
• Planning and organizing production schedules, estimating, negotiating, and agreeing on production timescales with clients and managers
• Assessing project and resource requirements, ensuring that the production process is in compliance with the industry standards
• Supervising and evaluating the performance of production personnel
• Identifying training needs and organizing training interventions to meet quality standards
• Coordinating with other managers to implement the company’s policies and goals
• Collaborating with quality control managers to establish and execute quality control processes
• Ensuring that all steps of the manufacturing process adhere to company guidelines and industry regulations.

All food and beverage services such as serving food and beverage, taking orders, Barista, Bartender and cashiering. Train and manage Staffs, help to boost sales, handle complains from customers, order food and drinks from suppliers, create new food and drinks in the menu, check emails and handle calls from customers.

1. Manage daily operations and ad-hoc requests and requirement from customers

2. Lead & develop and supervise a team of workers to support the activities of the company (Include 5S & Safety)

3. Picking & packing and loading of goods according to sales requirement for both local and overseas customers

4. Loading & unloading, checking and receiving incoming and outgoing goods.

5. Any other ad-hoc store duties as assigned

Requirements :

- 5 years relevant working experience

- Good communication and interpersonal skills

- Ready to start work immediately

- Ability to multi-task

- Able to work any shift

- Able work ot on weekends and public holiday

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.

• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.

• Health and safety of the workforce.

• Carrying out and attaining the mission and the goals of the business unit managed.

• Development of a superior workforce.

• Development of the department.

• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.

• Personal ongoing self-development and personal growth as an employee.

• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.

• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.

• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.

• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.

• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.

• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.

• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.

• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..

• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.

• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.

• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.

• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.

• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.

• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.

• Knowledge of the functions, operation, and mission of the specific department.

• Better than average written and spoken communication skills.

• Outstanding interpersonal relationship building and employee coaching and development skills.

• Management experience in a team-oriented workplace preferred.

• Demonstrated ability to lead and develop a department and department staff members.

• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.

• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.

• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..

• Evidence of the ability to practice a high level of confidentiality.

• Excellent organizational management skills.

Job Description

• Supervise daily shop operations, retail sales, inventory controls, and other relevant duties
• Supervise and guide team towards maximum performance and service standards
• Ensure high levels of customer satisfaction through excellent sales service
• Experienced in beauty industry with proven strong record of sales
• Able to achieve outlet monthly sales target set by Management
• Deal with feedbacks and complaints from customers to maintain the outlet’s reputation
• Manpower scheduling for staff.
• Submit daily sales and revenue reports to Management
• Plan and oversee in-store promotional events or display
• Ensure the store fulfils all legal health and safety requirements

Requirements:

• Minimum 2 years of experience.
• Salary range $4500-$8000

· Identify new business opportunities and channels by prospecting for potential customers and partners

· Acquire relevant product knowledge and market information about the product range.

· To promote our products/solutions to new clients

· Responsible for developing and executing quarterly sales plans to expand existing client base and generate new business to meet established quota

· Attending to inquiries, preparing sales proposals, negotiating and closing agreements

· Have a ability to withstand pressure to complete the scheduled sales

· Provide accurate forecast and activity reports to management

· Min 4 years experience

Position Overview:
We are seeking an experienced and dynamic Food & Beverage Manager to oversee all aspects of our F&B operations, ensuring exceptional guest experiences, operational excellence, and profitability. The ideal candidate will possess strong leadership skills, a keen eye for detail, and a passion for delivering high-quality service.

Responsibilities:

1. Operational Management:Oversee daily operations of all F&B outlets, ensuring smooth execution and adherence to company standards.
   Develop and implement Standard Operating Procedures (SOPs) to enhance efficiency and consistency.
   Monitor inventory levels, coordinate with suppliers, and manage procurement processes to ensure optimal stock availability.
   Ensure compliance with health, safety, and hygiene regulations at all times.
   
2. Guest Experience:Maintain high standards of customer service to ensure a memorable dining experience.
   Address and resolve customer feedback and complaints promptly and professionally.
   Develop initiatives to improve guest satisfaction and drive repeat business.
   
3. Team Leadership and Development:Recruit, train, and mentor F&B staff, fostering a positive and motivated work environment.
   Conduct regular performance evaluations and provide actionable feedback for growth.
   Schedule and manage staffing levels to ensure efficient operations while controlling labor costs.
   
4. Financial Management:Prepare and manage budgets for F&B operations, ensuring cost control and profitability.
   Analyze financial performance, including revenue, expenses, and profit margins, and implement strategies to meet financial goals.
   Optimize menu pricing and offerings to maximize profitability.
   
5. Marketing and Sales:Collaborate with marketing teams to develop promotions and campaigns to attract and retain customers.
   Identify and implement opportunities to increase revenue, such as special events or seasonal offerings.
   Stay updated on market trends and competitors to maintain a competitive edge.
   
6. Strategic Planning:Develop and execute long-term plans to achieve business objectives and growth targets.
   Implement sustainability practices to reduce waste and improve operational efficiency.
   

Requirements:

• Proven experience as an F&B Manager or in a similar leadership role within the hospitality industry.
• Strong knowledge of F&B operations, including menu planning, cost control, and inventory management.
• Exceptional leadership and communication skills with the ability to inspire and lead diverse teams.
• Solid understanding of financial management and performance metrics.
• Customer-oriented mindset with a passion for delivering exceptional service.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Proficiency in using F&B management software and tools is an advantage.

Roles and Responsibilities:-

Personal Assistant to the Director

Assist with corporate secretarial requirements/duties.

Document and maintain standard operating procedures.

Manage human resource matters for department or firm.

Involve in the Business Development, and expansion of the company

Other adhoc duties and tasks assigned by the Management from time-to-time.

Requirements:

Bachelor’s or associate’s degree (or equivalent)

Experience in managing budgets and expenses

Experience in developing internal processes and filing systems

Ability to work well under pressure

Excellent coordination skills

Multitasking capabilities

MICUN PTE. LTD. is a nationwide chain of fast-food restaurants which HQ in China and dedicated to preserving Korean ethnic cuisine. Rooted in Korean culinary traditions, it serves as a household kitchen for the people. After 9 years of development, the brand has expanded its presence to 900 stores in Heilongjiang, Liaoning, Jilin, and other provinces, with a staff exceeding 10,000.

Signature dishes include Stone Pot Bibimbap, representing a cultural heritage of the Korean ethnic group. Emphasizing the selection of high-quality ingredients and a heartfelt approach to cooking, the brand ensures a unified procurement of ingredients and central kitchen distribution, resulting in a consistently delicious taste.

Recognized as an "Intangible Cultural Heritage," Rice Village Stir-Fry has gained popularity among a wide customer base for its delicious, authentic, and genuinely Korean culinary offerings.

Job Role:

General Manager

Roles & Responsibilities

Job Description

1. Proficient in setting up a corporate administration and workflow system

2. Ability of lead and develop team in customise company service & product match with Conduct marketing research to identify industry trends and commercial opportunities.

3. According to company’s core objective proactively develop company cooperation channels and maximize company advantage.

4. Consolidate corporate resources represent Singapore branch.

5. Ability of independently conduct an efficiency market analysis and explore client’s requirement.

Qualification

1. At least 4 years of work experience with at Restaurant management experience.

2. Experience managing and supervising team to drive and implement ideas in a changing environment.

3. Background in China restaurant business operating with solid industry resources.

4. At least 4 years working experience in F&B corporate advisory.

5. Family with China restaurant business culture.

Our Client is in the Environmental Industry. Due to their current expansion plan, they are looking for an Finance Manager to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities

• Responsible for full sets of accounting, financial management reports, financial audit and generation of Inventory Report
• Review and Approve Financial Submissions and manage cash flow
• Responsible for GST, Taxation and Annual Surveys
• Responsible on compilation of Trader Profit & Loss
• Manage tracking & reporting from the trading platforms.
• Liaise with banks on forign exchange activities when required
• Any ad-hoc duty as given

Requirement

• Min Bachelor’s degree in finance & accounting
• Min 5 years of experience in financial reporting
• Experience in commodity trading and metals will be added bonus
• Knowledge or experience in currency hedging

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

Job Description

As the Software Engineering Manager, you will lead the software development team in delivering robust, scalable, and secure systems for Project WATT. You will ensure technical solutions align with business objectives while mentoring the team, resolving challenges, and collaborating across departments to drive innovation in our mobile electric vehicle charging program.

Responsibilities:

• Technical Leadership: Collaborate with the current technical leadership to enhance and oversee the development of core systems for WATT, the mobile electric vehicle charging program, ensuring high-quality deliverables and adherence to project timelines.
• Code Management: Establish and enforce best practices for version control, code reviews, and documentation to maintain a clean, maintainable, and scalable codebase.
• Data Security Management: Implement and monitor robust security protocols to safeguard sensitive data, including user information and operational analytics, in compliance with industry standards and regulations.
• Team Mentorship: Focus on expanding the team’s technical capabilities, including coding expertise, to drive scalability, reliability, and innovation. Provide technical guidance and professional development opportunities for team members, fostering a culture of continuous learning and innovation.
• System Optimization: Design and implement robust software architectures that align with best practices and industry standards, ensuring scalability, reliability, and performance. Continuously identify and address optimization opportunities to enhance software efficiency and maintain operational excellence.
• Resource Alignment: Strategically assess current and future technical needs, recommending tools, technologies, and resources to enhance development efficiency and team capabilities. Proactively identify and address technical challenges, ensuring project timelines and quality benchmarks are met, while aligning technical goals with overarching business objectives.

Requirements:

• Bachelor's or Master's Degree in Computer Science, Software Engineering, or a related field.
• Minimum of 8 years of experience in software development, with at least 3 years in a leadership or mentoring role.
• Strong coding expertise in full-stack development, including backend systems, APIs, and front-end technologies.
• Hands-on experience with ROS (Robot Operating System), LIDAR, and IoT technologies is highly desirable.
• Exceptional communication skills with the ability to collaborate effectively across teams and with external stakeholders.
• Strong problem-solving abilities and a proactive approach to identifying and addressing challenges.
• Proven ability to work collaboratively in a team-oriented environment and to enhance existing team strengths.
• Familiarity with agile development methodologies and the ability to implement modern software engineering practices.

Reporting to:

Technical Lead

Job Description

· Plan and coordinate the development of the business cases, ensuring that projects are executed to meet identified business needs and outcome, within agreed parameters of cost, duration and quality.

· Handle and timely execute the procurement of digital systems.

· Assess and apply the appropriate project management methodologies, such as Agile practices, to ensure project success.

· Identify potential project risks and the implications to the organisation and recommend mitigating measures.

· Actively engage and motivate various key partners to deliver and effect positive change in our digital products.

· Degree or Diploma in Computer Science, Information Systems, Information/ Infocomm Technology, Computer or Electronics Engineering or related field.

· At least 5 years of relevant working experience as a Project Manager in at least 2 full project development life cycles, with at least one using Agile methodology.

· Strong vendor management and interpersonal ability.

· Strong analytical, conceptualisation and problem-solving skills.

· An adaptable and enterprising personality, with willingness to pick new knowledge and take thoughtful risks.

· Be motivated by innovation to achieve tangible business outcomes.

· Strong presentation skills, both written and verbal, to positively influence key partners.

· Strong risk management and proactive planning.

· Experience in local public sector technical implementations/support project is an added advantage

Preferred Skills:

· Project Management-related certifications such as CITPM, COMIT or PMP.

· Agile-related certification such as Certified Scrum Master.

· Stakeholder management, conflict management

• Experience in both client-side and agency-side roles in a specialist insights capacity
• Proven ability to influence & manage internal and external stakeholders
• Compelling storytelling skills to drive insights to action

About the Opportunity

As the Insights Manager – Advanced Nutrition, you will play a critical role in delivering consumer & customer insight led demand choices & de-risking winning sales and marketing activation across Anlene and Anmum brands.

You will be responsible for shaping consumer & customer category/brand growth drivers and insights that create a clear path to demand and delivering the strategic insight roadmap that solves for key insight gaps for Fonterra to win in consumer brands. Above all else, you will consistently bring the voice of the consumer & customer to the forefront of every decision to drive sustainable behaviour change.

Role Accountabilities

Strategic Insights & Innovation:

• Deliver deep consumer, category, country, channel, and competitive insights into global category, brand, and channel plans.
• Identify key growth drivers and innovation platforms to scale growth across brands, channels, and countries.
• Collaborate with Innovation teams to intersect consumer, market, and scientific/technological signals of change to fuel innovative ideas.

Strategic Insight Roadmap:

• Build and deliver a pipeline of priority insight projects addressing key need gaps.
• Ensure effective storytelling through debriefs and workshops to drive actionability.
• Drive the application of insights across both central and market teams.

Consumer/Customer Closeness:

• Support the ongoing qualitative capture of consumer and customer empathy insights for the advanced dairy portfolio.
• Share the heartbeat of consumers and customers with stakeholders to provide clarity on core customer jobs to be done.
• Collaborate with central and in-market teams to translate insights into prioritized customer improvement initiatives.

Data-Driven Decision Making:

• Build strong relationships with Data & Analytics suppliers to ensure the relevance and evolution of key data products.
• Brief in new business dashboards and analytics application requirements.
• Influence support for building and scaling these initiatives with other teams.

Ad-hoc Insight & Customer Partnership Support:

• Prioritize and deliver ad-hoc insight support requests from central and local sales, marketing, and business development/innovation stakeholders.
• Leverage existing Fonterra tools and platforms to deliver efficient insights.

Business Partner Leadership:

• Partner with Global Anlene and Anmum marketing teams to translate business objectives into audience/segment and portfolio marketing, innovation, and sales choices.
• Ensure advanced dairy portfolio initiatives are built on winning value propositions that address key customer tensions.
• Drive effective sales and marketing activation to outperform competitors.

About You

• Bachelor's degree, ideally in business, management, marketing, or human sciences.
• Minimum 10 years of experience in a large global food business, with experience managing a portfolio across Asian business units.
• Experience in both client-side and agency-side roles in a specialist insights capacity.
• Ability to facilitate insight generation/deployment workshops, building and deploying consumer/customer insight models and frameworks, and strategic plan building or innovation development.
• Proven ability to influence, manage, and facilitate a group of internal and external stakeholders.
• Compelling storytelling skills to drive insights to action.
• Qualitative and quantitative primary research design across various tools and methodologies.
• Expertise in managing multi-country projects and senior cross-functional stakeholder relationships.
• Strong commercial acumen, analytical, numeracy, communication, and presentation skills.
• People skills, including remote collaboration and effective stakeholder management.
• Local and international business acumen, with a deep understanding of Fonterra's strategy and market dynamics.

Our Co-operative

Te Mātāpuna toa takitini

Fonterra’s strength is in the collective.

We are a Co-operative created and owned by Aotearoa New Zealand dairy farmers. Our rich history is built on farming families working together to share the natural goodness of our dairy with the world.

Collaboration, innovation, and passion was the cornerstone of our creation and something we continue to value today through our commitment to care for the land, our animals, and every drop of milk. Our milk creates goodness through nutritious food with safe, quality ingredients that are loved in New Zealand and around the world.

Overview of Role:

To lead, manage, and drive the Operations/Projects for each of the Company’s Managed Services outsourcing client assigned.

Responsibilities:

• Responsible for managing all aspects of day-to-day Service Delivery Support.
• Work closely with all operational areas of their assigned accounts/business units, in particular with all Lines of Service.
• Ensure Incident Management processes are followed effectively (ie., SRT’s escalation and notification).
• Process management and co-ordination for PIR’s and RCA’s for incidents affecting their respective customers, in conjunction with the Company’s Problem Management, ensuring the appropriate Company’s Business implement actions to prevent re-occurrences of the same issue.
• Monitor and Manage Service delivery and Service Level Agreements ensuring that the Company’s obligations are issues escalated and prioritized.
• Coordinating Change Management activities as required.
• Identify, implement and drive service improvements to increase customer satisfaction.
• Forecast resource demand to ensure the Company can plan and effectively deliver end-to-end services with minimum resource requirement. Interpret and plan projects and workload forecasts on an ongoing basis.
• Accountable for account service problems and prioritization of work requests for their monitoring specific customers.
• Work with the Company’s Business to integrate new, enhanced and existing service offerings for the account.
• Take a positive leadership role in both the Company’s and customer businesses by demonstrating the Company’score values.
• May supply input to the customer Annual Technology Plan.
• Assist with providing the customer IS team and LOS with relevant reporting and trend analysis statistics to pro-actively support and improve the customer business.
• Work with the Company’s Tower to analyse the client requirements and provide technical inputs (Server, Network and Database) for better Service delivery.
• Understand Technical setup of the Client and provide technical inputs to manage existing with continuous improvement/enhancement required.
• Work with the Company Internal teams for delivering the services beyond BAU with additional revenue generated.

Requirements:

• Minimum - Bachelor’s Degree in Information Technology/Information Systems/Computer Science, Business IT or other equivalent university degree.
• At least 5 - 6 years of IT Outsourcing experience in the combination of the following fields:

- Technical Infrastructure implementation,

- Project management skillset,

- A full and broad understanding of the IT Outsourcing Services and operation coordination skillset,

- People management skillset

Roles & Responsibilities

• Maximize new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the Priority Clients segment
• To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.
• To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.
• In consultation with the PB team manager/ branch manager/ PTL, draw up monthly plans for achieving/exceeding sales targets to meet new business and customer acquisition goals
• To participate in marketing and promotional activities for customer acquisition.
• To source and call on individual prospects
• To provide quality, efficient after-sales services
• To manage anti-attrition and retention of clients
• Provide foreign exchange services to customers
• Keep track of updated currencies
• Making sure cash amount always tally
• Handling back-end remittance operations and data handling

Requirements:

• Meticulous in handling money and data
• Educational Background: Possess at least a Bachelor's degree in Finance.
• Ability to work under pressure and adapt to changing situations
• Able to work on weekends and Public holidays when required.
• Proven leadership and management skills.
• Strong creativity and ability to balance tradition with innovation
• experince in AML Systems.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

· Developing goals for the development team and business growth and ensuring they are met.

· Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

· Developing goals for the development team and business growth and ensuring they are met.

· Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Human Resource Manager

• Planning and coordinatingPlanning and organizing the workforce to use employees' talents to the best of their abilities
• Recruiting and hiringOverseeing the recruitment, interview, selection, and hiring processes
• Training and developmentDeveloping and managing employee training programs, and ensuring employees are prepared for their assignments
• Benefits and compensationPlanning and overseeing employee benefit programs, including compensation, health insurance, expense reimbursement, and vacation
• Policies and proceduresDeveloping and maintaining HR-related policies and procedures, and ensuring employees follow them
• Performance managementProviding constructive and timely performance evaluations, and ensuring performance is at peak levels
• Employee relationsOverseeing employee relations, addressing disputes, and handling discipline and termination of employees
• ComplianceEnsuring compliance with national and local HR regulations, and conducting investigations and maintaining records
• CommunicationServing as a link between the company's management and its employees, and attending interdepartmental meetings with other managers
• AdvisingAdvising other managers on human resources issues, such as equal employment opportunity and sexual harassment

Requirments

• CommunicationHR managers should have excellent verbal and written communication skills. They should be able to negotiate, resolve conflicts, and engage with employees at all levels of the organization.
• Interpersonal skillsHR managers should have strong interpersonal skills and be able to build rapport and keep information confidential.
• Analytical skillsHR managers should have excellent analytical, problem-solving, and data-informed decision-making skills.
• Organizational skillsHR managers should be detail oriented and have superior organizational skills.
• Work ethicHR managers should demonstrate a strong work ethic, integrity, and honesty.