• Well Established Medical Technology Company
• Basic $3300 to $3600 + AWS + VB
• Excellent Welfare and Benefits + Career progression
• Working location: Boon Lay
• Good to have experience in QMS role in a Medical Device Company

Job Responsibilities:

• Responsible for QMS document control, including document implementation, distribution, retrieval, obsolescence, archiving and maintaining the QMS document mater list, obsolete list, distribution list, training matrix and etc
• Responsible for reviewing content of QMS documents to comply to QMS document requirements
• Assist in conducting line audits to ensure operations and quality control adhere to the controlled WI/PWI/EWI and inspection criteria
• Ensures timely completion of DHR records in compliance with GDP / data integrity requirements
• Conducts New Employee induction training on QMS awareness and document and records control requirements
• Responsible for calibration activities, including measurement equipment numbering assignment, updating of calibration master list, liaising with calibration suppliers for measurement equipment calibration. Review and maintain calibration certificates, tracks equipment identification and calibration status and manage the updates of for reference or out of service equipment as well as equipment list update etc.
• Support internal audit, external audit, and customer audit, responsible for working with relevant department on document preparation and review of documents for audits.
• Supports quality department document (procedure, WI/EWI/PWI, forms) drafting, updating and review.
• Responsible for routine 5S checks and identifying gaps and opportunities for continuous improvement.
• Any other duties as assigned on an as-needed basis.

Requirements:

• Diploma or above
• Proficient in Microsoft Word, Excel, PowerPoint
• Good to have experience in QMS role in a medical device company.

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities

• Current and Expected salary

• Reason for leaving

• Date of availability

• Education background

We regret that only shortlisted candidates will be contacted.

NG DIAUM YEE (R2198031)

EA Recruitment Pte Ltd

EA License No: 21C0492

[12 months contract, renewable]

We're seeking an experienced Automation QA Engineer to design, develop, and maintain automated test frameworks and scripts for our software products. The ideal candidate will work closely with developers and product managers to ensure high-quality software delivery.

Key Responsibilities:

• Develop and execute automated test scripts using industry-standard tools

• Design and implement test automation frameworks

• Collaborate with cross-functional teams to identify test requirements

• Analyse test results and report defects

• Continuously improve automation processes and methodologies

Requirements:

• Bachelor's degree in Computer Science or related field

• 3+ years of experience in software QA automation

• Proficiency in scripting languages (e.g., Python, JavaScript)

• Experience with test automation tools (Selenium)

• Strong understanding of software development lifecycle

• Excellent problem-solving and analytical skills

Preferred Skills:

• Knowledge of CI/CD pipelines

• Experience with API testing and performance testing

• Familiarity with Agile methodologies

• Familiarity with OutSystems environment and setup

Our Client is a leading Japanese entertainment company, producer of collectible card games and trading cards. They are looking for a Card Game Localization / Product Developement Executive to join their team.

Role & Responsibilities:

• Review and edit content, including websites, marketing materials and other digital assets, for
  quality, consistency and adherence to brand guides
• Localize digital content from Japanese to English
• Quality assurance of digital game translations from Japanese to English
• Write, edit and proofread engaging and persuasive copy for various channels, including
  websites, social media, email campaigns and print materials
• Collaborate with marketing, design and product teams to craft messaging that aligns with
  campaign goals and brand identity
• Stay up-to-date with internet culture to continuously improve content reach

What it Takes:

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma, Bachelor’s
  Degree/Post Graduate Diploma/Professional Degree in Communications, Linguistics,
  Marketing, or a related field
• Strong understanding of social media/digital marketing platforms
• Strong understanding of cultural and linguistic nuances
• Exceptional and fluent written and verbal communication skills in both English and Japanese
  in order to liaise with Japanese speaking associates and localize content from Japanese to
  English (minimum JLPT N2 preferred)
• Willingness to learn the trading card games to boost promotion of the brand and product
• Have working knowledge in games, anime, and popular or internet culture
• Strong team player with excellent interpersonal and communication skills
• Excellent at schedule management and multi-tasking
• Open to work on some weekends/public holidays for Company events
• Open to travel overseas for business trips when required

Interested candidates may send me your updated resume to [email protected]

Samuel

Reg No: R25126753
EA License No: 21C0501

*We regret to inform that only shortlisted candidate will be notified. Thank you.

Our Quality group ensures every single material inside our products is manufactured, processed, tested, packaged, stored and distributed aligned with our incredibly high standards of quality and meets all regulatory requirements. Partnering across our internal manufacturing facilities, external contract manufacturers and suppliers we create an interdependent global manufacturing network committed to deliver a compliant, reliable supply to customers and patients on time, every time, across the globe.

WHAT YOU WILL DO

Reporting to Senior Manager, Quality Control, you will be responsible for, but are not limited to:

1) Provide change control oversight for Supplier, Manufacturing, Engineering, Warehouse, Incoming Laboratories and Finished Product Laboratories in Pharm or API plants.

2) Provide Quality Operation related impact assessments for change controls. 3) Review and approve supplier, manufacturing, warehouse, facilities, utilities and analytical change controls.

4) Plan, material control for the incoming material and final product release which are impacted by change controls.

5) Review and approve validation protocols, reports and other validation related documents for manufacturing equipment’s, HVAC & utility systems, lab chambers.

6) Review and approve validation documents in compliance with validation requirements.

7) Partner with other site QA and change owner / project lead to complete the change control/project on time.

8) Support site management in continuous improvement efforts in streamlining change control practices for efficiency, consistency and compliance, e.g. Accelerate or Hoshin.

9) As a subject matter expert, be able to respond to enquiries related to QA and projects and approaches during internal and external audits and inspections, and work on audit responses and follow-up actions as needed.

10) Any other duties assigned by the manager.

WHAT YOU SHOULD HAVE

To be successful in this role, you should have good knowledge on cGMP, GDP and Quality Assurance and change control. Be passionate about teamwork and knowledge sharing, and proactive on continuous improvement. Other pre-requisites and attributes include:

1) Possess a Bachelor’s degree in Chemistry/Chemical Engineering or related Sciences, with a minimum of 3 years of experience in QA position in pharmaceutical or related industry.

2) Good knowledge and understanding of GMP and data integrity requirements. Good coaching, communication and interpersonal skills.

3) Demonstrate the ability to actively seek opportunities to continuously improve and simplify processes and procedures.

Other Personal Attributes:

• Self-motivated
• Independent
• Team Player
• Highly Approachable

WHAT YOU CAN EXPECT

• Limitless opportunities across various areas in Manufacturing; well-structured career path
• A state-of-the-art facility that delivers solution to its customers world-wide

Responsibilities:

• Develop and manage patient safety incident frameworks, conduct investigations, and analyze incident data.
• Implement and coordinate patient safety programs, including safety reviews, committees, and campaigns.
• Identify safety risks, design preventive measures, and collaborate with clinical risk management for improvements.
• Provide training, create resources, and facilitate knowledge-sharing to enhance organizational capabilities.
• Offer administrative support to safety committees and collaborate with stakeholders for quality improvements.

Requirements:

• Minimum Degree in Nursing, Social Work, or Allied Health disciplines.
• 0–4 years of relevant healthcare experience, especially in patient safety or clinical quality improvement.
• Proficient in MS Office applications; knowledge of basic statistics is advantageous.
• Demonstrates strong organizational, analytical, and communication skills; meticulous and proactive.
• A good team player with the ability to work independently and engage effectively with stakeholders.

Interested candidates who wish to apply for the advertised position, please click on “Apply Now”. Alternatively, you may email us an updated copy of your resume (Attn: HUEY) for a confidential discussion.

Job Code: HUEY

EA Reg No: R24122358 (YEO HUEY CHEEN)

EA License: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

We regret that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at https://www.persolkelly.com.sg/policies. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

Our client is a Global Manufacturing MNC, one of the leading players in the Oil & Gas servicing sector. Due to their current expansion plan, they are looking for a QA Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities

• Responsible for the designing and evaluating processes, mechanisms, and equipment used in inspection and testing.
• Responsible for root cause analyses of incidents that necessitate corrective actions.
• Responsible for quality assurance tests and statistical analyses to assess control levels and manage risks related to product quality
• Ensuring that corrective measures and deviations meet with the standards
• Responsible for the creating and executing methods and procedures for whole process of production equipment (e.g. the inspection, testing, and evaluation of the products).

Requirements

• Min Diploma/Degree in engineering or equivalent
• Min 3 years’ relevant working experience in Quality Management
• Certified in API Q1, Q2, ISO and other relevant auditor would be advantages.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

• Local well-established manufacturing company
• Basic Up to $2600 (depends on experience)
• Permanent role with 14 days A/L+ AWS+ Bonus+ Increments
• Location: Ang Mo Kio
• Mon – Fri / 9am - 6pm **Work-life balance
• **On-job training provided
• **Friendly working environment

Responsibilities:

• Inspection of incoming raw materials, in-process & final product quality control
• Perform lab tests
• cGMP & ISO documentation
• Manage licenses renewal

Requirements:

• 0-2 years experience
• With Diploma in Chemistry related field

For consideration, kindly submit your CV by clicking “APPLY Now” or email to mtc007@mtcconsulting.com.sg

**Only shortlisted candidate would be notified**

Teo Hui Yee R22105757

Our client is a Global Manufacturing MNC, one of the leading players in the Oil & Gas servicing sector. Due to their current expansion plan, they are looking for a QA Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities

• Responsible for the designing and evaluating processes, mechanisms, and equipment used in inspection and testing.
• Responsible for root cause analyses of incidents that necessitate corrective actions.
• Responsible for quality assurance tests and statistical analyses to assess control levels and manage risks related to product quality
• Ensuring that corrective measures and deviations meet with the standards
• Responsible for the creating and executing methods and procedures for whole process of production equipment (e.g. the inspection, testing, and evaluation of the products).

Requirements

• Min Diploma/Degree in engineering or equivalent
• Min 3 years’ relevant working experience in Quality Management
• Certified in API Q1, Q2, ISO and other relevant auditor would be advantages.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Responsibilities:

• Manage internal and external excursions (MRB or Quality Claims).
• Oversee customer data reporting.
• Conduct quality-related training sessions.
• Support customer surveys and audits.
• Lead continuous improvement activities.
• Perform other ad hoc duties as assigned.

Requirements:

• Degree in Engineering or equivalent.
• Preferably knowledgeable in Statistical Process Control (SPC) and statistical techniques.
• Auditing experience is a plus.
• Understanding of system flow and databases is an added advantage.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

General description:

Bank of Singapore opens doors to new opportunities.

Start your career with bank of Singapore as Quality and Automation lead

At bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork, and fairness. Most importantly, we invest in our people through our programs that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC group’s global network of subsidiaries and offices. If you have passion, drive, and the will to succeed, rise to the challenge today!

Platform and transformation (“P&T”) is the team responsible under BOS global coo (“GCOO”) to build the WM platform of the future across all offerings, all teams, and all locations. The team is responsible for strategic initiatives including building channels, wealth & execution platforms as well as regulatory and risk transformation. The team is also in charge of financial markets and client data as well as the agile practice at BOS.

We are seeking a highly motivated and experienced quality & automation lead to join our dynamic team. This role is pivotal in ensuring the highest standards of quality in our platform through effective testing and automation strategies. The successful candidate will lead a team of quality assurance (QA) testers and robotic process automation (RPA) developers, driving improvements in test quality, enhancing the efficiency of testing processes, and leveraging technology to optimise our workflows.

This position requires someone with a strong background in quality assurance, automation, and team management, who is passionate about delivering exceptional banking services.

The key responsibilities will include:

MAIN DUTIEs:

Leadership & team management:

• Lead, mentor, and manage a team of QA testers and RPA developers, fostering a collaborative and high-performance culture.
• Conduct regular performance reviews, provide constructive feedback, and support professional development for team members.

Quality assurance strategy & continuous improvement:

• Develop and implement comprehensive Qaqa strategies and frameworks that align with the bank’s objectives and regulatory requirements.
• Establish and maintain quality standards for testing processes, ensuring adherence to best practices and industry standards.
• Drive initiatives to enhance the quality of testing, including the development of test plans, test cases, and test scripts.
• Analyze testing metrics and feedback to identify areas for improvement and implement corrective actions.

Automation & efficiency:

• Spearhead the adoption of RPA to improve efficiency across the bank and reduce manual efforts.
• Identify opportunities and drive the implementation of automated testing solutions.

Stakeholder collaboration:

• Work closely with product owners, developers, and other stakeholders to ensure alignment on testing requirements and timelines.

Reporting & documentation:

• Prepare and present regular reports on testing progress, quality metrics, and automation initiatives to senior management.
• Maintain comprehensive documentation of testing processes, results, and automation workflows.

Work experience, skills, and education requirements

• Degree, master’s degree in computer science, technology, finance
• Experience in driving changes with agile methodology.
• Relevant agile certifications or qualification is advantageous.
• Minimum of 7 years of experience in quality assurance, with at least 2 years in a leadership role.
• Proven experience in managing uat processes and implementing rpa solutions in a banking or financial services environment.
• Strong knowledge of testing methodologies, tools, and frameworks
• Familiarity with rpa tools and scripting languages (e.g., python, javascript).
• Excellent leadership and team management skills, with the ability to motivate and inspire a diverse team.
• Strong analytical and problem-solving abilities, with a keen attention to detail.
• Exceptional communication and interpersonal skills, capable of engaging effectively with stakeholders at all levels.
• A proactive mindset with a passion for technology and continuous improvement.

Responsibilities:

• Manage internal and external excursions (MRB or Quality Claims).
• Oversee customer data reporting.
• Conduct quality-related training sessions.
• Support customer surveys and audits.
• Lead continuous improvement activities.
• Perform other ad hoc duties as assigned.

Requirements:

• Degree in Engineering or equivalent.
• Preferably knowledgeable in Statistical Process Control (SPC) and statistical techniques.
• Auditing experience is a plus.
• Understanding of system flow and databases is an added advantage.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Quality Operations Specialists must assist site management to oversee the quality system execution on the manufacturing and production areas at all times.

The personnel are required to observe, document, discuss, and report quality adverse events related to the manufacturing of the product and are responsible to ensure highest quality and compliance of released batches.

Responsibilities:

• Ensure that products manufactured meet approved company policies, processes and procedures.
• Provide quality oversight of GMP manufacturing and manufacturing support, including technical operations, engineering, QC laboratory and supply chain activities.
• Review completed incoming material inspection packages, Batch Records, Manufacturing Logs, product changeover/line-clearance activities and administration of Quality Logs, e.g., QA Hold, QA tag out.
• Release incoming material, process, and product batches.
• Participate in investigations arising out of non-compliance in incoming materials, QC testing, manufacturing processes, warehousing, and product.
• Participate in change management, including change coordinator and/or QA oversight roles to ensure change plan is managed and complies with applicable policies.
• Perform regular walk-through of manufacturing, engineering, warehouse and QC areas as required to ensure compliance is maintained at all times.
• Participate and support new product introduction, operation excellence projects and other tasks as assigned by management.

About You:

• Bachelor Degree in a Natural Sciences (i.e. Biology, Chemistry), Engineering, Pharmacy or other relevant courses.
• Prior knowledge of quality / compliance management as well as regulations and standards affecting APIs / Biologics.
• Minimum of 3 years of pharmaceutical, biopharmaceutical experience in Quality and/or Compliance (GxP) environment.
• Experience in SAP, Trackwise are preferred.
• Ability to quickly know products and processes in order to assess quality issues.
• Committed to quality and maintain a high standard of work at all times.
• Demonstrates the highest levels of integrity and a strong work ethic.
• Good knowledge of GxP requirements and regulations.
• Good planning and scheduling skills.
• Good communication and interpersonal skills both verbal and written.

Contract Period: 12 months, subject to renewal based on performance.

Based in Tuas.

Job Responsibilities

• To improve, implement and maintain factory-wide QA/QC documentation and programmes in compliance with the company’s GMP SOP to ensure materials, components, finished products and reporting are conform to customers’ requirements and industry standards

• To assist HOD in coordinating and implementing QA/QC daily activities, and ensure that the quality of products conformed to product specifications and customers’ requirements.

• Implement Strict QC SOPs, ensure all packer at production floor are adequately trained and competent to execute their responsibilities effectively in their respective work areas

• To perform bulk inspection on incoming products and review on the product certificate of analysis based on the registered specification.

• To plan production schedule, procedures, work instruction for overall quality control and coordinate on effective implementation for such plans, procedures or instructions.

• To conduct QC of product quality parameters daily with scheduled and random spot-checks, approve product release, sampling instructions, specification, test methods, and other quality control procedures

• To identify, propose and source consumables, equipment and machines related to Packing Plant and Quality Assurance.

• Maintain accurate records, organize and maintain the filing system for all company documents, ensuring easy retrieval when needed, ensure that all documents are current, properly formatted, and accessible to relevant personnel

• Develop systems and processes that track and optimize productivity and standards, metrics and performance targets to ensure effective return on assets

• To liaise with third parties on matters related to the company’s GMP production facilities, machineries maintenance, certifications renewal, audits, customer feedback and product complaints. The third parties shall include certification body, customers, suppliers, sub-contractors and authorities.

• Assist in various production support functions as required by management from time to time.

Job Requirement

• Candidate must possess at least a Bachelor’s Degree in Quality Assurance, Biotechnology, Food Technology, Science, Business or related discipline

• At least 2 years of working experience with knowledge in QA/QC, familiar with standards and practices such as Good Manufacturing Practices (GMP) and any other Quality Management certifications

• Strong organizational and planning skills, independent and collaborate effectively with cross-functional teams in meeting deadlines

• Good communication and interpersonal skills, dynamic team player and

• Proactive and reliable in identifying issues in documentation processes, production processes and propose effective corrective action and solutions

• Computer literate & proficient in Microsoft Office software

Supplier Quality Specialist (9-Month Contract)

Workplace & Transport

• Workplace: Pharma MNC , Tuas
• Transport Pickup Points: Serangoon, Choa Chu Kang, Jurong East, Paya Lebar, Outram, Woodlands
• Duration: 9 months

Key Responsibilities

1. Supplier Corrective Actions (SCARs)Open, notify, track, and close Supplier Corrective Actions (SCARs) in the GTW system.
   Approve SCAR closures as the Quality Contact.
   
2. Material DispositionTrack blocked, on-hold, and quarantined materials to determine their disposition.
   Review and approve the disposition of non-conforming materials.
   
3. Supplier Metrics & EscalationAttend CoE meetings focused on supplier metrics and controls.
   Escalate relevant issues, procedural changes, and projects to management.
   
4. Project Support & ExecutionSupport and execute activities related to projects such as assurance of supply, new product introductions, product or process transfers, and supplier qualifications.
   
5. Change NotificationsReceive and evaluate change notifications from local and international suppliers.
   Collaborate with Global GSQM and interdisciplinary teams to assess the impact of changes on various departments.
   
6. Material EvaluationsCoordinate and execute First Articles and Change Plans for material evaluations related to changes or new qualifications.
   Ensure material specifications are adequate for incoming materials.
   
7. Additional DutiesHandle deviations, non-conformities (NCs), CAPAs, DCCs, CCs, AIAs, CFT meetings, TRs, FSFA, and internal audit responses as required.
   Support all duties assigned by the immediate supervisor.
   

How to Apply: Send your resume to:

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Quality Executive, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Conduct daily meetings to address logistics-related manufacturing NCs.
• Validate defects with QC support, providing corrective action recommendations.
• Resolve logistics issues with proper containment and corrective measures.
• Manage complaints, perform root cause analysis, and implement improvements.
• Lead quarterly audits, report findings, and ensure timely closures.
• Prepare quality guidelines and instructions.
• Oversee raw material warehouse quality supporting manufacturing.
• Compile weekly, monthly, and quarterly logistics reports for customer review.

Requirements:

• Min Degree in Supply Chain or related study
• Min 3 years of quality experience in manufacturing setting, well wersed in methodologies such as CAPA, GDPMDS and Six Sigma

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

• Well Established Company
• Basic $4000 - $4800 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: East
• Working day: Monday to Friday
• Working hours: 8.30am to 6pm

Job Responsibilities:

• Responsible for quality issues arising from production and customer feedback, and collaborate with the production tea to address internal process issues and implement corrective actions to resolve customer complaints with proper documentation
• Implement the quality inspection standards, on incoming, in process and outgoing inspections, and provide QA inputs to production to resolve quality-related issues at in-process and final inspections
• Responsible for timely closure of Corrective and Preventive Actions (CAPA), non-conformance investigation report and customer complaints and, publish reports on quality performance
• Lead the Material Review Board (MRB) meeting involving members from production, engineering and quality departments to conduct root cause analysis, address quality issues, implement corrective actions and review its effectiveness
• Lead the team of QC inspectors in the inspection of parts for conformity in accordance with relevant drawing requirements
• Perform any other duties, as assigned

Job Requirements:

• Minimum Diploma or Degree in Precision Engineering, Quality Management or Mechanical Engineering with 2 years of working experience in quality engineering or manufacturing

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Key Responsibilities:

- Ensure high-quality food and service standards

- Handle customer complaints and feedback

- Control inventory, labor costs, and cash management

- Maintain a clean, safe, and healthy environment

Requirements:

- 2 years of restaurant management experience

- Strong leadership and communication skills

- Ability to work under pressure

· Provide consistent professional spa massage (either body or foot) in accordance with spa standards.

· Ensure high level of service standards

· Responsible for the maintenance of cleanliness and neatness of the spa facilities, Treatment rooms and other parts of the spa.

· Responsible preparing the necessary treatment products, replenishment of stocks,

· Handle customer queries and concerns efficiently and politely

· Follow and comply with the instructions given by Spa Manager

Requirements

·

· Able to commit on weekends/public holidays

· Able to work long hours and overtime

· Pleasant personality and hardworking

Position Summary: As a Restaurant Manager for our Chinese restaurant, you will be responsible for overseeing all aspects of restaurant operations, ensuring the highest level of customer satisfaction, and managing a team of staff members. This role requires a commitment to working on weekends and public holidays to maintain smooth restaurant operations during peak periods.

Key Responsibilities:

1. Operational Management:

· Ensure the smooth day-to-day operations of the restaurant.

· Oversee staff scheduling, including weekend and public holiday shifts.

· Monitor and maintain high standards of food quality, service, and cleanliness.

· Manage inventory levels and order supplies as needed.

2. Customer Service:

· Provide excellent customer service and ensure a positive dining experience for all guests.

· Address customer feedback and concerns promptly and professionally.

· Train and supervise staff to deliver outstanding service.

3. Staff Management:

· Recruit, train, and develop restaurant staff, including servers, kitchen staff, and support staff.

· Conduct regular performance evaluations and provide coaching and feedback.

· Create and maintain a positive and motivated work environment.

4. Financial Management:

· Monitor and manage restaurant expenses, including labor and food costs.

· Prepare and manage budgets, financial reports, and forecasts.

· Implement strategies to increase revenue and profitability.

5. Menu and Quality Control:

· Collaborate with the chef to develop and update the restaurant's menu.

· Ensure consistency in food quality, presentation, and portion sizes.

· Conduct regular quality checks and address any issues promptly.

6. Health and Safety:

· Ensure compliance with all health and safety regulations and food safety standards.

· Conduct regular inspections to maintain a safe and clean dining environment.

· Train staff on safety protocols.

7. Marketing and Promotion:

· Develop and execute marketing strategies to attract and retain customers.

· Plan and organize special events, promotions, and marketing initiatives.

· Engage with the local community to build the restaurant's reputation.

8. Administrative Tasks:

· Handle administrative duties, including payroll processing, record-keeping, and reporting.

· Manage reservations, customer inquiries, and booking arrangements.

· Maintain accurate records of sales and expenses.

Qualifications:

· Proven experience as a Restaurant Manager, preferably in a Chinese restaurant or a similar dining establishment.

· Strong leadership and interpersonal skills.

· Excellent problem-solving abilities and the ability to handle challenging situations calmly and professionally.

· Familiarity with restaurant management software and financial tools.

· A passion for delivering exceptional customer service.

· Flexibility to work on weekends and public holidays as needed to support restaurant operations.

EA License ID :18C9520

EA Registration ID :R1765753

Job Description & Requirements

1. Strategic Planning and Execution**

- Develop and implement operational strategies aligned with the organization's goals.

- Collaborate with senior leadership to set long-term objectives and operational plans.

- Monitor and adjust strategies to adapt to market trends or business challenges.

2. Operational Oversight

- Supervise day-to-day operations across departments or teams.

- Ensure processes are streamlined and efficient.

- Oversee resource allocation (staff, budget, equipment) to maximize productivity.

3. Team Leadership

- Lead and motivate department managers and staff.

- Foster a collaborative work environment.

- Establish performance standards and conduct performance evaluations.

4. Process Improvement

- Analyze workflows and identify areas for improvement.

- Implement new systems or tools to enhance operational efficiency.

- Monitor and report on the effectiveness of changes made.

5. Financial Management

- Develop and manage operational budgets.

- Track expenses and ensure cost-effectiveness.

- Oversee financial forecasting and reporting related to operations.

6. Compliance and Risk Management

- Ensure all operations comply with legal and regulatory requirements.

- Identify and mitigate operational risks.

- Establish and monitor policies and procedures to maintain standards.

7. Performance Monitoring

- Set and monitor Key Performance Indicators (KPIs) to track operational success.

- Prepare and present performance reports to stakeholders.

- Use data analytics to make informed decisions.

8. Stakeholder Coordination

- Serve as a liaison between departments and senior management.

- Maintain strong relationships with external partners, suppliers, and customers.

- Address and resolve operational challenges effectively.

9. Innovation and Technology Integration

- Evaluate and adopt new technologies to improve processes.

- Drive digital transformation initiatives within operations.

- Stay updated on industry trends and innovations.

10. Crisis Management

- Develop contingency plans for operational disruptions.

- Lead the organization’s response during emergencies.

- Ensure business continuity planning is in place.

This role demands strong leadership, analytical thinking, and decision-making skills, along with the ability to balance strategic priorities with operational execution.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.

• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.

• Health and safety of the workforce.

• Carrying out and attaining the mission and the goals of the business unit managed.

• Development of a superior workforce.

• Development of the department.

• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.

• Personal ongoing self-development and personal growth as an employee.

• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.

• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.

• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.

• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.

• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.

• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.

• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.

• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..

• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.

• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.

• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.

• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.

• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.

• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.

• Knowledge of the functions, operation, and mission of the specific department.

• Better than average written and spoken communication skills.

• Outstanding interpersonal relationship building and employee coaching and development skills.

• Management experience in a team-oriented workplace preferred.

• Demonstrated ability to lead and develop a department and department staff members.

• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.

• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.

• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..

• Evidence of the ability to practice a high level of confidentiality.

• Excellent organizational management skills.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.

• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.

• Health and safety of the workforce.

• Carrying out and attaining the mission and the goals of the business unit managed.

• Development of a superior workforce.

• Development of the department.

• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.

• Personal ongoing self-development and personal growth as an employee.

• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.

• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.

• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.

• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.

• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.

• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.

• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.

• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..

• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.

• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.

• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.

• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.

• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.

• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.

• Knowledge of the functions, operation, and mission of the specific department.

• Better than average written and spoken communication skills.

• Outstanding interpersonal relationship building and employee coaching and development skills.

• Management experience in a team-oriented workplace preferred.

• Demonstrated ability to lead and develop a department and department staff members.

• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.

• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.

• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..

• Evidence of the ability to practice a high level of confidentiality.

• Excellent organizational management skills.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.

• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.

• Health and safety of the workforce.

• Carrying out and attaining the mission and the goals of the business unit managed.

• Development of a superior workforce.

• Development of the department.

• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.

• Personal ongoing self-development and personal growth as an employee.

• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.

• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.

• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.

• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.

• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.

• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.

• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.

• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..

• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.

• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.

• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.

• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.

• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.

• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.

• Knowledge of the functions, operation, and mission of the specific department.

• Better than average written and spoken communication skills.

• Outstanding interpersonal relationship building and employee coaching and development skills.

• Management experience in a team-oriented workplace preferred.

• Demonstrated ability to lead and develop a department and department staff members.

• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.

• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.

• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..

• Evidence of the ability to practice a high level of confidentiality.

• Excellent organizational management skills.

Job descriptions

• All activities relating to passengers and cargo of a commercial airline
• Pre-flight checks before check-in of passengers
• Supervision of Ground Handling Agency for smooth flight operation
• Disruption and delay handling
• Passenger re-accommodation
• Complaints Management and Service Recovery
• Training and Development
• Supervision of Civil Aviation Security Requirement to ensure the operation is in Adherence
• Monitoring of the check-in queue management, passenger seating requirements and liaising with ports in India relevant to flight operation requirements
• Meet and assist functions, monitoring passenger baggage receipt and delivery functions
• Monitoring boarding processes, flight dispatch processes
• Post flight activities of informing destination stations of the flight requirements on arrival
• Other back-office functions like submission of slot approval applications to CAAS, submission of aircraft approval as per CAAS regulations, Cargo arrival and departure monitoring and other related functions.

Job Requirements

• Incumbent must be fully conversant to liaise with Indian ports for better coordination.
• Should be fully conversant to apply for approvals to CAAS and Changi Airport Group for aircraft and slot approvals.
• Must be fully conversant to handle cargo related services
• In addition to passenger related services
• Should be proficient to handle and liaise counterparts in Indian ports to ensure passenger convenience.
• Min 10 years relevant working experience

Manager post in management.

1. More than 5 years of corresponding work experience in the post of a manager.

2. Willing to work in shifts and mobile locations, and the working location is not fixed; go out to work more. Develop the company's business and marketing business promotion work, and achieve the company's monthly and annual sales performance tasks.

3. Cooperate with the company to arrange overtime work. When the subordinate employees are absent from work, they must assist in arranging all the work and day to day operation.

4. Assist in the development and delivery of staff training which is consistent with business needs.

5. Prepare all schedules to maximize productivity and keep labour costs within budget.