Working Location : WEST
Working Hours : Mondays to Fridays, 8am to 5.30pm
Job Purpose :
· Receptionists must be smartly attired to project Sodexo’s Corporate image
· Answer switchboard within 3 rings to all incoming telephone calls and ensure that all messages are directed to the right recipients.
· Perform reception service in an efficient, professional and courteous manner
· Greet, receive, inform and guide on-site visitors arriving at the main reception desk
· Welcome trainers and give them folders and meeting room keys. Issue trainers passes on confirmation of their identities. Give WiFi codes.
· Maintain a visitors/participants log to sign in and sign-out
· Arrange the host to receive their visitors
· Issue visitor passes on confirmation of their identities
· Provide administrative support such as photocopying, faxing, providing wifi codes, etc. to all visitors, guests, participants and trainers
· Managing relevant record and compliance to security procedures, and responsible for issuing ID badges and tracking and ensuring their return
· Make reservation as required for restaurant, order taxi, confirm airline tickets, etc. to all visitors, guests, participants and trainers
· Contribute to achieving strong customer relationships by focusing on responsiveness and communications as well as on meeting and/exceeding customer’s expectation
· Mail Service - Receive mail from Singapore Post, courier services which will then need to be sorted for the occupants.
· Ensure the cleanliness and upkeep of the area/lounge to reflect the Client’s Corporate image; if necessary, call the cleaning services
· Handle Help Desk on all user request
· To play a key support role in the delivery of client projects, including client liaison, contact with internal resource departments and external suppliers, and administrative work.
· Support the Campus’s Event Management team with meeting room reservation and arrangements. Daily equipment check in conjunction with meeting room support.
Skills, Knowledge & Experience
- Strong interpersonal relations ability, excellent oral and written communications skills
- Must be computer literate in Microsoft Office products (Word, Excel, Outlook)
- Able to work independently and interact well with people of all levels.
- Those who have worked in hospitality before will have an added advantage
- You must be pleasant and possess a friendly personality
- Good public relation and communication skills.
- Able to work independently with minimal supervision.
- Ability to demonstrate good judgment when dealing with clients and staff members
- Languages: English Fluent. Bilingual will be advantageous.