Job Description: Senior P400 Consultant

Role Overview:
We are seeking a consultant with extensive experience in Property and Casualty (P&C) insurance systems. The ideal candidate should have strong domain expertise, excellent interfacing skills, and hands-on experience with project discovery, solutioning, and functional design. The role also requires close collaboration with project teams and involvement in functional testing to ensure successful delivery of projects.

Key Responsibilities:

Business Engagement

• Understand business needs, processes, and objectives.
• Lead project discovery workshops and document requirements comprehensively.

Solutioning & Functional Design

• Develop innovative and practical solutions aligned with our requirements.
• Create detailed functional design documents and workflows.

Collaboration & Implementation

• Collaborate closely with other project stakeholders to ensure smooth execution.
• Support project implementation activities,providing expertise on P&C systems.

Testing & Validation

• Perform functional testing to validate system configurations and enhancements.
• User Acceptance Testing (UAT) and resolve any issues.

Documentation & Reporting

• Maintain clear and concise documentation throughout the project lifecycle.
• Provide regular updates to stakeholders and management on project progress.

Qualifications:

• Must have only 7 to 9 years’ experience with end-to-end implementation projects in P400 systems.
• Bachelor’s degree in Information Technology or equivalent
• Mut have working experience with Agile and Waterfall project management methodologies.
• Domain Expertise: Strong knowledge of P&C products, processes, and industry standards.
• System Knowledge: Proven implementation experience with P400 or Integral P&C systems.
• Project Discovery: Ability to lead discovery sessions, gather requirements, and propose effective solutions.
• Functional Design: Proficiency in creating functional design documents and system workflows.
• Testing: Hands-on experience with functional testing and defect resolution.
• Communication Skills: Excellent verbal and written communication, with a focus on stakeholder management.
• Team Collaboration: Ability to work in a cross-functional team environment and ensure successful project delivery.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Dinu Dinesh

EA License No: 11C5502

EAP Registration No: R22110286

Join Our Team as an Adaptive Planning Consultant!

Are you passionate about financial planning and eager to make a real impact in helping businesses optimize their processes? We are looking for an aspiring, driven, independent Adaptive Planning Consultant who is ready to VENTURE with us. If you have consulting experience and are excited about transforming business needs into innovative solutions, we’d love to have you join our team!

What You’ll Do

• Lead Projects: Collaborate with clients throughout the entire project lifecycle—from planning and design to testing and deployment.
• Configure & Implement Solutions: Tailor Workday Adaptive Planning (WAP) solutions to meet client needs, ensuring best practices are followed.
• Collaborate Across Teams: Work closely with internal teams to deliver comprehensive, impactful solutions.
• Provide Training & Support: Conduct training sessions and offer ongoing support to help clients get the most out of WAP.
• Stay Ahead: Keep up-to-date with the latest trends in financial planning to bring innovative solutions to our clients.

Who You Are

• Aspiring or Experienced Consultant: At least 4 years of experience in financial systems implementation, consulting, or a related field. Familiarity with Workday Adaptive Planning or similar tools is a plus.
• Skilled and Analytical: Strong foundation in financial planning, budgeting, and forecasting. Excellent analytical and problem-solving skills, with the ability to turn financial data into actionable insights. Proficient in Excel and experienced in data modeling and analysis.
• Communicator & Collaborator: Confident in engaging with clients, presenting solutions, and leading discussions. Able to juggle multiple projects and work effectively with different teams and stakeholders.
• Detail-Oriented & Independent: Committed to delivering high-quality work with great attention to detail. Able to work independently while managing competing priorities.
• Diploma or Degree in Finance, Accounting, Business, IT, Computer Science, or related fields; certification in Workday Adaptive Planning is a bonus.

What Success Looks Like

• Client Satisfaction: You’ll know you’re succeeding when clients trust and rely on your expertise to optimise their financial planning processes.
• Seamless Implementations: Successful completion of projects that meet client requirements, stay within scope, and are delivered on time.
• Strong Relationships: You’ve built strong relationships with clients and internal teams, becoming a go-to advisor for financial planning solutions.
• Continuous Improvement: You consistently bring innovative ideas to the table, staying ahead of trends and improving solutions.

Why Join ITG?

At ITG, we’re all about driving innovation and helping businesses succeed with cutting-edge solutions. Here, you’ll have the chance to grow your skills, collaborate with a talented team, and make a meaningful impact on our clients’ success.

d²X Expertise is a global IT Services company dedicated to Project Management, Service Management and Contract Management operations.

We provide to our customers, CxOs (CIO, CTO, COO, CEO) of multinational, or large international companies, a full range of services to secure their commitments.

Headquartered in France with offices in Belgium, Switzerland and Singapore. Our consultants have both a strong experience and the right soft skills to steer and manage multi-level projects and complex IT projects.

• Project Management: PM in infrastructure, solution, application, IT Project Office set-up, Business Analyst…
• Service Management: implement ITIL process, Service Catalog, SLA, KPI, Change Management, Service Delivery Management, Outsourcing Contract Management)
• Contract management: Transition Manager, Relationship Manager, Contract manager..

We serve key accounts across Asia & Europe in multiple industries which includes Manufacturing, Financial Services, Transportation & Logistics, Telecom.

Key Activity

We are seeking a highly skilled Microsoft Dynamics 365 Business Central Consultant to join our team. In this role, you will be responsible for enhancing and leading the implementation of M365 Business Central solutions within our organization. Your strong technical expertise and ability to assess, recommend, and execute will be instrumental in driving operational efficiency and improving overall business performance.

Responsibilities

• Provide technical leadership and guidance for Microsoft Dynamics 365 Business Central implementations and enhancements.
• Conduct thorough assessments of existing systems and processes to identify opportunities for improvement.
• Develop and implement effective M365 solutions aligned with business requirements and objectives.
• Collaborate with cross-functional teams to ensure successful project delivery.
• Provide ongoing support and troubleshooting for M365 applications.
• Stay up-to-date with the latest M365 trends and technologies.

Qualifications

• Proven track record of successful Microsoft Dynamics 365 Business Central implementations in a complex environment for at least 5 years.
• Strong technical expertise in Microsoft Dynamics 365, including [specific modules relevant to the shipping industry, e.g., Finance, Operations, Supply Chain].
• In-depth understanding of shipping industry operations and processes.
• Excellent analytical and problem-solving skills.
• Strong project management and organizational abilities.
• Ability to communicate effectively with both technical and non-technical stakeholders.

Preferred Qualifications

• Experience in the logistics or transportation industry.
• Knowledge of other M365 applications (e.g., Power BI, SharePoint).

We are currently looking for a Salesforce Consultant to join our Salesforce practice. You will become part of the Asia Salesforce practice and you will be working on projects comprising of multi-disciplinary team members engaged in a range of Salesforce projects across different business verticals. Candidates for this role should possess strong Salesforce knowledge in the core clouds as well as possessing experience in implementing Salesforce within a broader business applications landscape.

The Salesforce Consultant supports pre-sales activities and end-to-end implementation delivery. This includes developing a comprehensive understanding of the Client’s requirements and based on Salesforce product expertise and best practices, designing and delivering a robust Salesforce solution that meets/exceeds requirements and supports the business objectives.

Responsibilities

• Conduct workshops with the clients (gathering requirements, demos, reviews etc)
• Capture, understand and analyse client user requirements and objectives
• Performs “As-Is” and Fit/Gap analyses to align the Salesforce technology’s offerings and capabilities to the Client business needs and advising client on solution options/offerings
• Design and conceptualize business solutions to support client needs
• Engage internal implementation team on client requirements, solution design, build, testing and solution delivery
• Develop and deliver documentation deliverables across the project phases (BRD, FSD, Test cases, Training materials etc)
• Conduct testing and training on implemented solution
• Forging trusting relationships with team members and client stakeholders
• Providing support in a pre-sales capacity (demos, proposals)
• Continually improve knowledge and expertise on Salesforce.com solutions

Your Profile

• Minimum 7 years of Salesforce Experience
• Minimum Bachelor's Degree in IT/Computer Science/Engineering
• Experience working in IT Consulting companies
• Client engagement experience in Singapore and APAC region
• Good analysis, critical thinking and solution designing skills
• Effective presentation and communication skills (written and oral)
• Working experience and knowledge in the related IT field is expected for this position, preferably in: Consulting; Project Management; CRM; Cloud technologies; Systems integration
• Salesforce Sales and Service Cloud Certification is a must
• Any Business Analyst Certification is a plus
• Highly motivated, resourceful and success oriented
• Able to work in a multi-discipline, multi-cultural and multi-geolocation team
• Travel and overseas posting for mid-to-long term to be expected

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Our tax practice revolves around helping our clients effectively manage their tax obligations proactively and responsibly. As part of a global team of 35,000 tax professionals in 150 countries, you will advise clients on planning, compliance and reporting wherever the client has needs. Our unwavering commitment to quality service and our technical networks enable you to help clients reduce inefficiencies, mitigate risk and improve opportunities within their tax functions. Groups (or, as we call them – sub-service lines) within Tax include Business Tax Services, Global Compliance and Reporting, People Advisory Services, Indirect Tax Services, as well as International and Transaction Tax Services.

The opportunity

Our business tax services help clients succeed by assisting them with the strategic and operational challenges facing their tax functions, analyzing tax opportunities and benefits, and providing tax-related domestic and cross-border planning as well as compliance services individuals and corporations Be part of the team that works closely with clients to build sustainable tax strategies; improve processes, controls and risk management; and supports clients in managing effective relationships with tax authorities.

Your key responsibilities

You’ll spend a large portion of your time directly engaged in compliance projects for our clients. You’ll work with our diverse client portfolio. In the process, you’ll strengthen your commercial, legislative and industry sector knowledge, and you’ll establish valuable business relationships and networks. In our friendly, collaborative environment, you’ll receive the support, formal training and coaching you need to progress quickly along the career path you choose.

Skills and attributes for success

• Helping businesses meet ever-growing and increasingly complex tax demands by having a deep understanding of relevant legislation
• Keeping up to date with ongoing trends and changes to legislation that will affect planning activities
• Working with businesses to meet complex demands for tax reporting, compliance and planning, and tax policy and controversy
• Display outstanding communication skills and the ability to manage client relationships effectively

To qualify for the role you must have

• A degree in Accountancy/Taxation/Business related discipline, or equivalent qualification
• Minimum 3 complete years of relevant work experience is required
• Excellent problem solving skills
• Attention to detail
• Expertise in time management, and the ability to adapt to change under pressure
• A highly collaborative approach to work

Ideally, you'll also have

• Experience working in professional services companies
• Accreditation by SCTP

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

• Developing implementation plans that maximize the potential of the Oracle technology whilst minimizing implementation risk
• Troubleshooting technical issues reported by customers
• Strong technical and functional skills in Oracle ERP
• Developing scripts for verifying the correct operation of integrations
• Designing and developing distributed applications using Oracle Tuxedo middleware platform
• Writing efficient, scalable, and reliable code in programming languages such as C, C++, Java, or COBOL to implement application logic
• Collaborating with cross-functional teams, including business analysts, system administrators, and database administrators, to gather requirements, design application architecture, and ensure seamless integration
• Developing and maintaining documentation for applications, including code comments, technical specifications, and system configurations
• Performing unit testing, debugging, and troubleshooting to ensure the applications meet functional and performance requirements
• Conducting performance tuning and optimization of Oracle Tuxedo applications
• Keeping up to date with the latest Oracle Tuxedo platform updates, technologies, and best practices in distributed application development
• Ability to work independently and manage multiple priorities in a dynamic, deadline-driven environment
• Providing technical support and guidance to other team members and stakeholders
• Have a keen interest in learning how to use technology to solve clients’ business problems and relish the prospect of designing and delivering these solutions for clients
• Strong proficiency in programming languages such as C, C++, Java, or COBOL
• Knowledge of database systems and SQL
• Excellent problem-solving and debugging skills
• Strong communication and teamwork skills

“To be the most loved everyday food and groceries destination!” - that’s our mission at foodpanda (small ‘f’).

foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores — foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently!

If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. foodpanda comprises of people from more than 60 nationalities, and we believe in winning through diversity.
foodpanda is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide

Job Description

Are you seeking an opportunity to leverage your expertise in SAP Basis and Finance Systems within a dynamic regional team? Join us and make a direct impact in a collaborative environment where your leadership skills and technical prowess can thrive.

Responsibilities:

• Provide expert technical guidance in SAP Basis and system administration across various SAP components and modules, ensuring seamless integration and communication.
• Manage our intricate SAP landscape encompassing SAP Cloud Platform, S/4 HANA, SAP Solution Manager, BW/4 HANA, SAP Analytics Cloud, SAP SLT, SAP IAS, Fiori, Hana Cockpit 2.0, Archiving, Content Manager, installing and maintaining third party tool add-ons and among others.
• Demonstrate proficiency in handling large-scale HANA Database administration and complex landscapes.
• Utilize AWS cloud knowledge to optimize system performance; AWS certification would be advantageous.
• Oversee incidents and change requests from internal and external stakeholders, ensuring timely resolution and minimal disruption.
• Proactively assess current processes and services, implementing enhancements to stabilize and optimize our SAP environment.
• Act as the primary point of contact and subject matter expert for SAP Basis queries, providing troubleshooting and support for intricate issues.
• Preferred certifications: SAP Application and HANA Administration.

Qualifications

• At least 8 to10 Years of specialising as an SAP Basis consultant and managing complex SAP Landscapes on the client side.
• Proven track record as an individual contributor and team player in SAP Basis and Finance Systems roles.
• Experience managing hybrid SAP environments (Cloud and on-premise) hosted in AWS.
  Strong leadership skills with the ability to collaborate effectively across teams and drive strategic initiatives.
• Excellent communication skills to engage with management and stakeholders at all levels.
  Bachelor’s degree in Computer Science, Information Technology, or related fields preferred.

If you are ready to take on a challenging yet rewarding role where you can make a significant impact, apply now and join our team now!

What we offer

• A dynamic and challenging work environment.
• A company committed to developing you personally and professionally.
• A great working atmosphere with regular company and team events.
• A vibrant and international team committed to diversity and inclusion.
• Responsibility from day one in a fast growing and global company.
• Other benefits include free food, health and dental insurance, and learning and development opportunities!

Our parent company, Delivery Hero, is a global leader in the food delivery industry processing over 3 million orders every day and operating in 40+ markets in the world, with 18,000 employees and approximately 500,000+ restaurant partners.

Responsibilities:

• Leading the customer with world class business / technical advisory and ensuring that the tools made available are utilised appropriately to maximise the probability of renewals. i.e., Account Plan, Entitlements, QBR/CSAT, Value Realisation, Account 360
• Proactively driving new opportunities on CASE Accounts to identify at least $1 of opportunities for every $1 the customer has spent on CASE. e.g., $100K customer > $100k of additional opportunities (excluding renewals)
• Assisting Sales and Presales to proactively grow the list of active CASE customers through the acquisition of new logos.
• Achieving Gross Profit (GP) target of on each CASE Contract.
• Achieving ongoing operational efficiencies.
• Contributing to the growth of company’s culture and ways of working.
• Maintaining an active Career Development Plan with career, training and certification goals achieved on-time.

Qualifications:

• Have an IT Degree, relevant tertiary education in Computer Science or relevant experience
• Have at least 7+ years of successful ServiceNow support/delivery
• General understanding of ServiceNow licensing
• Self-motivation to proactively utilise the ServiceNow and Enable training tools with a can-do attitude, to embrace the opportunities that arise when working for a dynamically growing organisation
• Demonstrated effective interpersonal and communication and negotiation skills
• A clear understand of ITIL Service Management practices with specific focus on Incident, Change and Problem Management
• Experience in providing application support in ServiceNow
• Experience in prioritising competing demands and achieve results with customer focused approach
• Strong business acumen, analytical mind focused on problem-solving, strong technical skills and customer presentation skills
• Successful teamwork experience and intuitive understanding when to escalate
• Experience across multiple ServiceNow releases ideally from Orlando to most recent release, ability to clearly articulate release updates and impacts to customers
• Understanding of, and ability to adapt to, both Waterfall and Agile project methodologies
• Additional ServiceNow Certifications or Accreditations

Our Company

We’re Hitachi Vantara, the data foundation trusted by the world’s innovators. Our resilient, high-performance data infrastructure means that customers – from banks to theme parks -can focus on achieving the incredible with data.

If you’ve seen the Las Vegas Sphere, you’ve seen just one example of how we empower businesses to automate, optimize, innovate – and wow their customers. Right now, we’re laying the foundation for our next wave of growth. We’re looking for people who love being part of a diverse, global team – and who get excited about making a real-world impact with data.

Role Summary:

• The role of the Senior Storage Consultant is a customer facing service operations position in Hitachi Vantara’s Managed Services division. The Senior Storage Consultant works as part of a L3 operations team responsible for the delivery of Storage as a Service (StaaS) to a specific client based on agreed SLAs, maintaining a high level of customer satisfaction.
• The Senior Storage Consultant will be involved in daily operations, including Change Management, Capacity Management and complex incident and problem resolution.
• The role will apply advanced subject matter knowledge to solve complex technical issues and is regarded as a subject matter expert.
• The role also provides expertise and technical guidance to functional project teams and participates in cross-functional initiatives where Storage expertise is needed.
• Mentoring/training junior staff members where required.

Responsibilities:

• Act as a Senior Storage Consultant within a L3 Support team with aspects of Solutions/Architect and working closely with Engineering and Vendor Support functions.
• Provision, configure, maintain and troubleshoot multiple SAN platforms, distributed across the world.
• Identify and implement improvements to enhance, optimize and reduce the cost of the SAN storage infrastructure, making proactive recommendations to the Service Delivery Management Team. This will include, but not be limited to, areas of capacity, performance, availability, stability, cost and support roadmaps.
• Perform periodic capacity and performance planning of the SAN storage infrastructure and inform the Service Delivery Management Team of key findings and recommendations.
• Respond to and resolve SAN and Fabric storage-related incidents, managing all necessary communication with other technical teams and the management team.
• Translate engineering and security standards to deliver low level design documents and large and medium-scale SAN deployments.
• Take ownership of and perform life cycle management activities such as code and firmware upgrades.
• Support auditory, regulatory and risk and compliance initiatives that contain deliverables related to the SAN service.
• Assist the Project Team as a SAN Subject Matter Expert with respect to Solution Design and Transition of Services from Project to Operations.
• Provide On-Call support on a defined rotation.

Qualifications And Key Technical Skills:

• Bachelor’s degree in a computer science related discipline, or equivalent industry experience.
• Minimum of 7 years’ experience in Hitachi SAN technology.
• Significant experience in Brocade / Cisco Fabric
• The individual will be expected to have a good knowledge of core IT protocols and systems (virtualization, servers, networks, storage, databases, data centers, and security) and, ideally, have a system administration background. The role will demand the ability to learn new platforms and technologies and apply this knowledge to business needs.
• Understand the principles of backup and disaster recovery methodologies and how they relate to SAN environments.

Below Skills/experiences will be an advantage:

• Hitachi NAS (HNAS).
• HCP / Object Storage / Archiving software layer experience.
• Understanding of other Storage Platforms beneficial (NetApp/NAS, Backup and Restore).
• Scripting skills.
• ITILv4 Certification.
• Banking/Finance IT domain experience.
• Fluent written and spoken English language.

About us

We’re a global team of innovators. Together, we harness engineering excellence and passion for insight to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can a make positive impact on their industries and society. If you believe that innovation can inspire the future, this is the place to fulfil your purpose and achieve your potential.

JOB DESCRIPTION

• Hands on role in Test scope definition and Test scripting. Unit Test and String Test execution after code remediation.
• Perform end-to-end Integration Testing and supporting User Acceptance Test
• Perform Data Validation using client selected tools during each data migration cycle
• Coordination across multiple tracks and functions for Cutover discussion and activities
• Deep-dive analysis with technical team for resolution of issues identified throughout Testing, Business Data Validation and Cutover cycles.
• Work across teams for triaging issues and resolution under a time pressure
• Execute projects, setting project deliverables priorities, monitoring, reporting on the process, progress, risk, and result.
• Effectively communicate project status to the project stakeholder on a regular basis
• Partner with business to ensure their expectations are met and managed.
• Ensures consistent delivery of a quality projects and adhere to client Project Life Cycle.

Responsibilities

• Develop SAP Functional Specification and communicate with developer or external partners.

• Execute projects, setting project deliverables priorities, monitoring, reporting on the process, progress, risk, and result.

• Effectively communicate project status to the project stakeholder on a regular basis.

• Partner with business to ensure their expectations are met and managed.

• Ensure consistent delivery of quality projects and adhere to Project Life Cycle Guideline.

Skills/Requirement

• At least 5+ years of SAP SD working experience in high tech manufacturing/OEM or consumer product environment.

• Specialised in SAP SD Functional, order to cash, credit management is an additional advantage.

• Certified in SAP SD is preferred.

• Basic ABAP debugging knowledge.

• Documentation: functional specification, working instruction, design documentation, testing documentation.

• S/4HANA implementation experiences will be an advantage.

• Bachelor’s Degree from accredited university in Computer Science/Information Technology.

The Amazon Web Services Professional Services (AWS ProServe) ASEAN organization is looking for a senior experienced and motivated business-oriented AI/ML practitioner who possess a unique balance of business knowledge and Technology depth in Machine Learning with deliver implementation experience in the cloud.
AWS ProServe engage in a wide variety of projects for customers and partners, providing collective AWS customer experience, best practices, and technical skills for the Customer. Our team collaborates across the entire AWS organization to bring access to product, service, and training teams, to deliver the right solutions and drive feature innovations for our customers across all industries.
This role will focus on advising customers looking to enhance their business or operational outcomes through the use of ML on AWS. In this role you will advise on architecture best practices, lead projects, manage customers stakeholders and conduct customer workshops and implement complex AI/ML workloads with our customers and partners.

Key job responsibilities
• Advise customer’s technologists and business leads; help them to explore the art of the possible with machine learning, and to develop scalable ML solutions on AWS to deliver business value in the most effective way
• Discuss complex industry-specific business concepts with customer technologists and business leads especially in FSI, Telco and Retail
• Drive large, complex customer engagements across pre-sales and delivery from ideation, through architecture design and scoping, all the way to closure and into deliver
• Conduct workshop sessions to identify opportunities with our customers to scope how they could deliver business value through the use of machine learning
• Provide technical leadership and excellence on customer engagements to ensure alignment on scope, deliverables, timeline and customer expected outcomes

About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic qualifications

• Bachelor's Degree or equivalent experience in STEM.
• 10+ years of experience with direct customer (internal or external) interaction with responsibilities in ML solutions design, architecture and implementation
• 10+ years of experience in the industry as a ML practitioner
• Advanced level command of English language, reading, writing and speaking.
• Ability to think strategically about business, solutions and technical challenges.
• A minimum of 3 years working experience in ASEAN region, and ability to travel to customer locations in ASEAN as needed for pre-sales and delivery activities.

Preferred qualifications

• 5+ years Technical experience preferred, knowledge of AI/ML Technology stack of AWS and Generative AI trends, patterns, anti-patterns
• Industry experience with key vertical markets such as Financial Sector, Telecom, and Retail.
• AWS Experience and Certifications, including implementation of cloud-based AI/ML solutions.
• Ability to understand and educate customers on cloud computing technologies and workload transition challenges.
• Advanced degree desired (e.g., MBA, MS)

Job Description: Associate Management Consultant

As an Associate Management Consultant, you will join our dynamic team to support our exisitng & New clients in achieving their strategic objectives and driving organization growth. In this role, you will collaborate with experienced consultants to analyze , develop insights, and provide recommendations that address our clients' most pressing challenges. This role offers a unique blend of analytical , strategic thinking, and client interaction, providing you with valuable experience and opportunities for professional development. If you are a proactive problem solver with a passion for making an impact, we invite you to join us as we help our clients navigate complexity and unlock opportunities for success.

Responsibilities:

• Conduct research and analysis to support client engagements, including market research.
• Assist in developing comprehensive project plans, timelines, and deliverables, incorporating proposing assets solution planning elements discreetly.
• Conduct thorough analysis to assess clients' portfolio and identifying areas for improvement and growth.
• Assist in the development of strategic planning and forecasts, integrating advisory elements to optimize clients' goal performance. Collaborate with project teams to develop project plans, timelines, and deliverables.
• Manage project tasks and milestones effectively, incorporating financial planning strategies to support clients' overall objectives.
• Gather, analyze, and interpret financial data from various sources to provide discreet insights and recommendations for clients.
• Collect, analyse, and interpret financial data to support decision-making and solution development for clients.
• Collaborate with cross-functional teams to develop and implement strategic solutions that optimise strategy performance.
• Conduct client meetings, and presentations, providing solution and guidance.

Requirements:

• Singaporeans only Polytechnic Diploma/Degree holders (Local Certifications)
• Proven experience in strategic consulting or similar roles.
• In-depth knowledge of financial industry dynamics, markets, and regulations.
• Strong interpersonal and communication skills.
• Relevant industry certifications are advantageous.
• Strong understanding of financial products, investment strategies, and industry regulations.
• Excellent communication and interpersonal skills, with the ability to build and maintain client relationships.

Career Consultant

Working Mode: Hybrid
HQ Location: West gate
Working Hours: 9am- 6pm
Salary : $4,500 - $5,000 + incentives (Depends on experience)

Key Responsibilities
a. Client Engagement
• Clarify and manage Job Seeker expectations of the programme including responsibilities of both parties, data protection and programme requirements in order to achieve buy-in
• Provide career consultancy support including resume tailoring, interview preparation, exploration of alternative career options, etc. according to Job Seeker needs
• Identify barriers to employment, job goals and various training needs to develop mutually agreed upon Action Plan to support Job Seeker back into employment
• Hold regular follow-up appointments to provide accountability and monitor progress on Action Plan, adjusting along the way as necessary
• Motivate, encourage and empower Job Seekers throughout their job search journey

b. Business Partnering
• Work with the business development team to communicate and value-add of company/ CMP Programme to build relationships with employers and secure new vacancies
• Understand employer business needs and partner with them to fulfil their hiring requirements by matching suitable Job Seekers accordingly
• Research and maintain up-to-date knowledge of the local labour market, employers and industry sectors

c. In-Work Support
• Support Job Seekers through their first 12 months of new employment via monthly calls to ensure sustained employment
• Assist Job Seekers with adjusting to their new work environment, troubleshooting any issues that may affect sustained employment

d. Administration & Quality
• Adhere to company, Project and WSG guidelines, policies, and procedures at all times
• Document all correspondences and support rendered to Job Seekers on CRM system
• Ensure Job Seeker details on all systems are updated in a timely and accurate manner
• Provide accurate and timely reporting on all relevant activities
• Maintain strict confidentiality of Job Seeker information in accordance to PDPA requirements

Job Requirements
• Minimum Diploma / Degree qualification
• Minimum 4 years of working experience with relevant transferable straits
• IT-savvy with the ability to pick up new systems / software
• Experience working in a customer facing environment
• Evidence of setting and achieving targets across a broad range of KPIs

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

This role will focus on advising customers looking to enhance their business or operational outcomes through the use of Data and Analytics on AWS. In this role you will advise on architecture best practices, lead projects, manage customers stakeholders and conduct customer workshops and implement complex Data workloads with our customers and partners.

Key job responsibilities
*Advise customer’s technologists and business leads; help them to explore the art of the possible with Data and Analytics, and to develop scalable Data solutions on AWS to deliver business value in the most effective way
*Discuss industry-specific business concepts with customer technologists and business leads especially in FSI, Telco and Retail
*Deliver large, complex customer engagements across pre-sales and delivery from ideation, through architecture design and scoping, all the way to development, testing and roll out
*Conduct workshop sessions to identify opportunities with our customers to scope how they could deliver business value through the use of Data and Analytics on AWS

About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic qualifications

• Bachelor's Degree or equivalent experience in STEM.
• 5+ years of experience with direct customer (internal or external) interaction with responsibilities in Data and Analytics solutions design, architecture and implementation (Data Lake, Data Warehouse, Lake House, Data Mesh, Data as a Product and Data Governance including Data quality and controls, etc..).
• Ability to think strategically about business, solutions and technical challenges.
• A minimum of 3 years working experience in ASEAN region, and ability to travel to customer locations in ASEAN as needed for pre-sales and delivery activities.

Preferred qualifications

• 3+ years Technical experience preferred, knowledge of Data Technology stack of AWS and integration with Machine Learning and Generative AI
• Industry experience with key vertical markets such as Financial Sector, Telecom, and Retail.
• AWS Experience and Certifications, including implementation of cloud-based Data and Analytics solutions.
• Ability to understand and educate customers on cloud computing technologies and workload transition challenges.
• Advanced degree desired (e.g., MBA, MS)

We are looking for highly motivated professional to start a career as a Business Analyst. We have designed a specific learning program to accelerate the talented candidates to enter and start their careers with the aspiration to empowering breakthrough innovation in Financial Services!

WHO IS UPSKILLS?

Upskills supports banks and financial organizations to lead projects efficiently and reduce time to market. Our expertise in capital markets software, combined with strong functional knowledge and our commitment to excellence makes us quite unique in the industry.

Our service offerings cover the entire lifecycle of financial technology transformation projects be it a greenfield implementation, an extension, or an upgrade.

At Upskills, we are a team of creative thinkers and problem solvers, our ultimate mission is to breakthrough innovation! All of us are fully engaged in Fintech industry to deliver cutting-edge solutions for capital markets and digital transformation.

Job Description:

As a Business Analyst at Upskills, you will be at the forefront of analyzing and optimising business processes for our clients in the financial industry. Your role will involve working closely with our financial institution clients to understand their business needs, analyze their current processes, and recommend solutions that leverage our fintech solutions to drive efficiency, reduce costs, and enhance customer satisfaction.

Responsibilities:

· Conduct in-depth analysis of clients' business processes, identifying areas for improvement and efficiency gains.

· Work closely with clients to understand their business requirements and challenges within the financial sector.

· Collaborate with cross-functional teams, including software developers and product managers, to design and implement technology solutions that meet the needs of our financial institution clients.

· Develop and maintain strong relationships with clients, acting as a key liaison between them and our technical teams.

· Stay abreast of the latest trends and technologies in fintech and financial services to propose innovative solutions.

· Assist in the development and refinement of our product offerings by providing feedback from the field.

· Write and maintain programmable code outlined in technical instructions and specifications for software applications and operating systems.

Requirements:

· Bachelor's Degree in Finance, Mathematics, Information Technology, or a related field.

· Strong understanding of business process reengineering and optimization.

· Excellent analytical and problem-solving skills.

· Ability to translate business requirements into technical solutions.

· Strong communication and interpersonal skills, with the ability to present complex information clearly and persuasively to a variety of audiences.

· Experience working with cross-functional teams in a fast-paced environment.

· Familiarity with fintech solutions and how they can be applied to solve challenges in the financial sector.

Our Offer:

· Exciting experience with a fast-paced company.

· Opportunity to harness your full potential as well as exposure to the international environment.

· Professional development opportunities and a commitment to ongoing learning.

· A dynamic, open, and collaborative work culture.

· Medical and dental benefits.

A LITTLE BIT MORE ABOUT US…

We are located at Raffles place, the heart of financial hub in Singapore, surrounded by leading international businesses and financial institutions. Our welcoming space fosters collaboration and encourages lively discussions, providing a stimulating environment complemented by amenities such as kitchen facilities, refreshments, snacks, and an overall open working culture.

Join our team of passionate professionals by sending your resume to [email protected]!

Company Description:

Upskills provides expert financial software consulting for investment banks and leading financial institutions in Asia Pacific, Middle East and Europe region. With a strong, Front to Back expertise of the cash and derivatives markets, coupled to an in-deep knowledge of financial markets technologies, we provide smart, business-wise and efficient solutions.

Responsibilities:

As a Senior Consultant, you will be working on various projects in the Capital Market, implementation and upgrade of new Trading System, Business expertise and support. You will be assigned multiple projects to manage and widen your exposure to the Financial Products and Domains.

You will work as a Business Analyst or Project Manager, gathering the requirements from Users (Traders, Quants, Dealers, Product Controllers, and other related team members), conducting the Unit testing and Users Acceptance tests, Troubleshooting and resolving issues with supporting units. Write and maintain programmable code outlined in technical instructions and specifications for software applications and operating systems.

Possible project assignments:
- Back-Office and Processing: Implementing the Deal Life Cycle in a BO system, Validation of Confirmation and Settlement Documents
- Finance and Product Control: Accounting, PL computation and reconciliation, Valuation Models settings, Yield curve construction, Off-Markets Checks
- Middle-Office: Risk Management, Market Risk, Credit Risk, VaR, Stress-tests and backtesting
- Front-Office: Pricing Models Validation, Deal Capture Tools configuration, Risk Monitoring/ Control workflows, Streamlining processes for new products.

Requirements:

- Bachelor or Master Degree in Business Management, Finance or Financial Engineering
- At least 4-8 years Murex Experience in Capital Market projects or treasury support
- Exposure to Financial Markets and Derivative products
- Knowledge of Financial Business and Processes
- Ability to lead and manage the delivery of tasks to schedule
- Good analytical skills
- Highly committed and motivated to learn in the Financial Market
- Proactive with high organization skills
- Outstanding communication with the maturity to interact across senior people from the customer
- Proven track of records and references

Responsibilities:

You will be part of the team to assist clients in built environment industry to embark on their digital transformation journey. You will be involved in:

• Working with various stakeholders, which includes client teams, industry practitioners, technology providers and research institutions, to adopt latest digital technology and develop solutions to support the built environment;
• Evaluate the feasibility of the various new and emerging methodologies and technologies;
• Assist in the formulation, testing and providing recommendation to various aspect of digital transformation in project, organisation and industry-wide implementation.

Requirements:

• A diploma/degree in Architecture, Engineering, or construction-related discipline.
• 3-9 years of working experience
• Able to work independently as well as effectively as a team and possess eagerness to learn
• Strong analytical, problem-solving, writing, presentation and interpersonal skills
• Familiar with BIM methodologies, techniques and keep up with the latest development
• Capable in Autodesk Revit or other BIM software
• Conducting research, interviews with key stakeholders, and/or other business analysis tasks contributing to client deliverables and project routines
• Collating and reconciling data and information from various sources to ensure completeness and accuracy
• Good command of spoken and written English
• A keen interest in digital technology will have an added advantage.

Only shortlisted applicants will be contacted.

The Department of Medicine is seeking candidates who are highly motivated and willing to join the Division of Dermatology for a challenging and fulfilling appointment as a Dermatologist Consultant/Associate Consultant.

The Division of Dermatology manages in-patients and out-patients with a wide spectrum of dermatological diseases. As a tertiary centre, the Division of Dermatology provides specialised dermatological services and nurtures various dermatological sub-specialties. The division has a strong culture of research and education.

Job Requirements:

·Possess both basic Medical and Post-graduate Degrees which are registerable with the Singapore Medical Council;

·Active in clinical practice;

·Completed 1 year of housemanship with 3 year of post-housemanship clinical experience;

·Must possess the relevant experience in dermatology at a Specialist level upon the completion of specialist training;

·Able to work independently with demonstrated competence in managing patients in the department; and

·Confident with initiative and a good team player

Interested candidates can send their detailed resume including 2 appointed character referees (name, designation, company’s name, email address, contact number) to: [email protected]

We regret that only shortlisted candidates will be notified.

The National University Health System (NUHS) is an integrated Academic Health System and Regional Health System in Singapore that delivers value-driven, innovative and sustainable healthcare. Institutions in the NUHS group include three hospitals – National University Hospital, Ng Teng Fong General Hospital and Jurong Community Hospital; three National Specialty Centres – National University Cancer Institute, Singapore, National University Heart Centre, Singapore and National University Centre for Oral Health, Singapore; a polyclinic group – the National University Polyclinics; one medical centre – Jurong Medical Centre; and three academic health sciences institutions – National University of Singapore (NUS) Yong Loo Lin School of Medicine (including the Alice Lee Centre for Nursing Studies), NUS Faculty of Dentistry and NUS Saw Swee Hock School of Public Health.

The Department of Medicine is seeking candidates who are highly motivated and willing to join the Division of Rheumatology for a challenging and fulfilling appointment as a Rheumatology and Allergy Consultant/Associate Consultant.

The Division of Rheumatology manages in-patients and out-patients with a wide spectrum of rheumatologic and immunologic diseases. As a tertiary centre, we provide specialised services and nurtures various sub-specialties including allergy and clinical immunology. Additionally, the division has a strong culture of research and education.

As a Consultant/Associate Consultant, you will be responsible for the management of patients in the wards and clinics, and administrative duties required of the department to provide direct patient care.

• Possess both basic Medical and Post-graduate Degrees which are registerable with the Singapore Medical Council;

• Active in clinical practice;

• Completed 1 year of housemanship with at least 3 year of post-housemanship clinical experience;

• Must possess the relevant experience in Rheumatology and Allergy at a Specialist level upon the completion of specialist training;

• Able to work independently with demonstrated competence in managing patients in the department;

• Confident with initiative and a good team player

Interested candidates can send their detailed resume including 2 appointed character referees (name, designation, company’s name, email address, contact number) to: [email protected]

We regret that only shortlisted candidates will be notified.

Role:

Sourcing Specialist (Recruitment / Uncapped Commission)

• Central - Near Shenton Way / Downtown / Tanjong Pagar MRT
• 5 days work per week (Monday - Friday)
• Degree in any discipline + With CEI is a plus + Sales driven
• Basic Salary $2800 + KPI Allowance $250 + Uncapped Commission
• Training Provided + Career Progression

One of the most rewarding commission and incentive scheme in recruitment industry No limit cap on commission and earnings.

We are seeking talents that are driven, dynamic and have a passion for people and would like a career that will value add to the lives and career of people.

Responsibilities:

• Reporting directly to the Sales Team Lead, you will drive talent acquisition, recruitment needs fulfilment, support business development and act as an advisor in areas of recruitment operation solutions.

Key focus areas include:

• Review, understand and support in the fulfilment of recruitment needs of our clients. Work closely with Recruitment Managers in the coordination of workforce planning and ensure that the recruitment timelines are met.
• Look into developing potential candidate pipeline through a variety of avenues and platforms.
• Support in business development by introducing companies’ services to prospects.

The job Scope includes:

• Posting of job advertisements on job portals and print media
• Coordination of interviews (Face to face / Phone/ Skype)
• Qualifying of candidates through interviews, screening and reference checks

Training & Development

• We will provide the following to ensure success in our people:
• Mentorship . Career Development Plans . Team Work . Resource and Intel sharing . Attractive Incentive . In-house training programs

#SCR-vicky-wee

✅ Wee Yuan Huan
✅ Reg No: R21100383
✅ The Supreme HR Advisory Pte Ltd
✅ EA No: 14C7279

The Company

Our client, in the Technology consulting industry, currently has a need to hire a Recruitment Coordinator to assist their Talent Acquisition team. This role is mainly focusing on Technology hiring.

The Role
The Recruitment Coordinator will be responsible for supporting the Talent Acquisition team in all aspects of the recruiting process such as posting and updating job openings on various hiring platforms, liaising and coordinating with external agencies/recruitment firms, screening resumes received from recruitment firms and application forms, scheduling and coordinating interviews with candidates and hiring managers, keeping detailed records of past applicants’ information, including resumes, assignments, and interview notes, maintaining HR databases, as well as coordinating orientation and on-boarding processes for new hires.

Your Profile

You should have a degree in HR or Business or any related discipline, with a min of 3 years’ experience in a similar capacity. You should have decent communication skills as well as prior experience in recruiting for Technology function. You are familiar with resume databases, are proficient in MS Office and are able to maintain confidentiality and professionalism at all times.

Apply Today

Please send your resume, in WORD format only and quote reference number SK13072019, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence no.: 07C5595 | Susan Koh EA Registration no.: R1107882

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

The Opportunity

As part of the Financial Services Risk Management (FSRM) practice and you will provide a well-integrated broad array of risk management services to capital market participants within global banking, capital markets, asset management and insurance. FSRM products and services include Anti-Money Laundering, Regulatory Compliance, Prudential Supervision, Bank Holding Company reporting, Credit Risk/ Capital Adequacy/ Liquidity Risk, Market Risk, Operational Risk, Enterprise Risk, Structured Finance and Quantitative Advisory Services.

Your Key Responsibilities

As a Consultant/Senior Consultant in the Risk Management – Financial Crime Compliance team, you will be expected to provide strategic sourcing services related to regulatory compliance, Financial Crime Compliance (FCC), corporate governance, enterprise risk management, internal controls and internal audit, to our clients in financial services (FS) industry. You are also required to assist organizations to maintain effective and efficient controls, in order to manage organizational and strategic risks. Also, to be able to contribute to our advisory business in FCC, where advisory services on FCC target operating models, business processes and internal controls are in compliance with regulatory requirements without compromising on customer experience that are provided to the client.

Skills and Attributes for Success

• Good understanding of economic or market issues and the ability to interpret their impact on clients
• Possess strong interpersonal and teaming skills
• Leverage technology to continually learn, improve service delivery and maintain our leading-edge best practices
• Strong presentation skills and proficiency in the use of PowerPoint, Word and Excel
• Build an understanding of our solutions, share knowledge and be able to draw on subject matter specialists accordingly
• Self-motivated with lots of energy and drive
• Effective project management and teamwork skills

Ideally, you’ll also have

• Post-graduate qualifications in AML/CFT or professional/ technical qualifications in risk management.
• Experience with the design, development and implementation of framework and strategy, internal controls for financial services business processes

To Qualify for the role, you must have

• Min. 2 years relevant Financial Crime Compliance (AML/ CFT, KYC, Sanctions, Anti-Bribery & Corruption and Fraud) experience in banking, insurance, asset management, and/or in a big public accounting firm.
• Strong understanding of expectations of regulators such as MAS and HKMA. Knowledge of other ASEAN jurisdictions’ AML regulations and environment, and practical experience in the industry a plus.
• Knowledge of the global risk and regulatory environment, especially developments in the FCC space.
• Graduate degree in law, finance or commerce preferred.
• Industry related certification (e.g., CAMS or ICA diploma in AML)
• Demonstrate strong planning, execution and reporting skills
• Analytical skills; specifically, the ability to assess and decompose financial services industry processes utilizing a risk and control focus

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What we offer

· Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

· Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

· Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

· Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

Apply now.

The National University Health System (NUHS) is an integrated Academic Health System and Regional Health System in Singapore that delivers value-driven, innovative and sustainable healthcare. Institutions in the NUHS group include three hospitals – National University Hospital, Ng Teng Fong General Hospital and Jurong Community Hospital; three National Specialty Centres – National University Cancer Institute, Singapore, National University Heart Centre, Singapore and National University Centre for Oral Health, Singapore; a polyclinic group – the National University Polyclinics; one medical centre – Jurong Medical Centre; and three academic health sciences institutions – National University of Singapore (NUS) Yong Loo Lin School of Medicine (including the Alice Lee Centre for Nursing Studies), NUS Faculty of Dentistry and NUS Saw Swee Hock School of Public Health.

The Department of Medicine is seeking candidates who are highly motivated and willing to join the Division of Rheumatology for a challenging and fulfilling appointment as a Rheumatology and Allergy Consultant/Associate Consultant.

The Division of Rheumatology manages in-patients and out-patients with a wide spectrum of rheumatologic and immunologic diseases. As a tertiary centre, we provide specialised services and nurtures various sub-specialties including allergy and clinical immunology. Additionally, the division has a strong culture of research and education.

As a Consultant/Associate Consultant, you will be responsible for the management of patients in the wards and clinics, and administrative duties required of the department to provide direct patient care.

• Possess both basic Medical and Post-graduate Degrees which are registerable with the Singapore Medical Council;

•Active in clinical practice;

• Completed 1 year of housemanship with at least 3 year of post-housemanship clinical experience;

• Must possess the relevant experience in Rheumatology and Allergy at a Specialist level upon the completion of specialist training;

• Able to work independently with demonstrated competence in managing patients in the department;

• Confident with initiative and a good team player

Interested candidates can send their detailed resume including 2 appointed character referees (name, designation, company’s name, email address, contact number) to: [email protected]

We regret that only shortlisted candidates will be notified.

Business Process Consultants are trusted advisors to client stakeholders, leveraging their expertise in ServiceNow to optimize business processes and drive meaningful transformation. They possess a broad and deep understanding of business process concepts and demonstrate thought leadership across various specialized domains.

As a Business Process Consultant, you will play a critical role in defining the needs of customers for their ServiceNow implementations. This includes collaborating with stakeholders to analyze current processes, identify areas for improvement, and design tailored solutions. You will work closely with cross-functional teams to customize and configure the platform while providing training and ongoing support to ensure successful adoption.

In addition to delivering impactful ServiceNow implementations, you will contribute to organizational change by developing and delivering presentations, conducting training sessions, and educating stakeholders on the benefits of process improvement. You will also support clients in preparing for and conducting user acceptance testing, as well as facilitating "Go/No Go" meetings to enable informed decision-making.

Simultaneously, you will collaborate with team members to refine and advance the next generation of Business Process Consulting and Organizational Change Management practices.

Responsibilities

Consulting Responsibilities (70-80%):

· Work directly with the Customer & Project Team to develop, coordinate, integrate and consistently implement best practices for customer business needs.

· Partner with project teams to deliver successful enterprise service management solutions to our customers.

· Lead functional discovery and functional process workshops / working sessions

· Gathering business requirements and translate them into workable solution specifications

· Document user stories/requirements based on customer processes/ServiceNow solution design per best practices

· Defining industry and client specific business processes and identify opportunities for business process optimization

· Advising on all things business process related to ServiceNow implementation projects

· Developing functional process guides, workshop materials and techniques

· Serving as the business process SME throughout the lifecycle of all engagements

· Furthering your ServiceNow Expertise by developing knowledge on additional modules within the Suite

Engagement Manager Responsibilities (20-30%):

· Client Relationship Management: Serve as the primary client liaison, ensuring satisfaction and addressing concerns promptly.

· Project Coordination: Align timelines, resources, and deliverables while monitoring project progress and leading key meetings.

· Risk Management: Identify and mitigate potential risks to ensure project success.

· Stakeholder Engagement: Maintain clear communication and alignment with all stakeholders.