Key Responsibilities:

- Supporting the Restaurant Manager in the day-to-day operations of the restaurant, ensuring all guests receive prompt and friendly service

- Overseeing the front-of-house team, providing guidance and support to ensure they are performing to the highest standard

- Helping to manage and motivate the team, promoting a positive and productive work environment

- Responding to customer complaints and resolving any issues in a prompt and professional manner

Requirements:

- 2+ years of experience in a management role in a busy restaurant

- Ability to work well under pressure, with excellent time-management skills in a fast-paced environment

- Ability to multitask and prioritise tasks, with strong attention to detail

Auxiliary Consultant (AC) / EA LIC:19C0013

CHARLOTTE, TAN SZE MIN EA Reg: R2196393

Responsibilities:

• Receive, validate, and process sales orders.
• Confirm, monitor, reschedule, and reconfirm orders as needed.
• Verify product availability and collaborate with the planning team to ensure order fulfillment by the required delivery date.
• Prepare shipping documents, invoices, and other customer-required documents.
• Maintain close follow-up and coordination with countries to provide timely and accurate information about orders.
• Communicate with the warehouse for order picking, packing, shipping conditions, and shipment booking to ensure timely collection and dispatch of goods.
• Track shipments to ensure on-time delivery.
• Serve as the escalation point for shipment issues, clarifications, and support.
• Maintain and review Standard Operating Procedures (SOPs) with forwarders and the 3PL team.
• Manage and track spot quote Requests for Quotation (RFQ) for exceptional shipment requirements and cost control.
• Proactively explore cost-saving and sustainability opportunities, driving their implementation.
• Manage the Transportation Management System (TMS) dashboard and ensure data accuracy, collaborating with the transport team and forwarders to maintain Electronic Data Interchange (EDI) data accuracy.

Requirements:

• Bachelor’s degree or equivalent in Logistics or business related fields
• Minimum 3-5 years relevant working experience in supply chain order fulfilment management
• Solid knowledge of international trade regulations and documentation requirement
• Experienced user of ERP system, preferably SAP

You may email your resume to [email protected] for more information.

Regret to inform you that only shortlisted candidates will be contacted by our consultants.

Align Recruitment Pte Ltd (20C0253)

Pan Hong (Reg No. R2094728)

Roles and Responsibilities

• Develop individualised financial advice based on clients’ financial and protection needs.
• Help clients with financial planning in aspects such as retirement, education and investments.
• Provide clients with recommendations on wealth accumulation in accordance to their goals.
• Build long-term and trusted relationships with clients.
• Keep up to date with market development, investment products and other areas that can affect the market.

What We Offer:

• Different proven platforms to be given to kickstart and advance in your career.
• Not needed to approach own family members or friends to generate leads.
• Provide 1 to 1 mentorship.
• Extensive training provided by professional trainers to help you develop your knowledge and soft skills.
• Monthly allowance and other cash incentives.
• Overseas trip incentives.

Eligibility

• At least 21 years old.
• Minimum full certificate in GCE A Level, International Baccalaureate Diploma qualification, diploma awarded by a Polytechnic in Singapore or equivalent (further specific requirements may apply to determine equivalent academic qualifications).
• Good interpersonal skills.
• Committed, driven and eager to succeed.
• No work experience required.

Technical Skills and Competencies You Will Learn

• Insurance and Financial Planning Fundamentals
• Certifications in CMFAS
• Communication and Networking Skills
• Sales and Marketing Skills
• Client Relationship Management

REQUIREMENTS:
• Proficient in English to communicate with customers
• Possesses good interpersonal skills
• Keen Interest in the food and beverage industry
• Good work ethic, positive attitude and pleasant personality
• High-quality standards in customer service, health, hygiene, food and beverage

RESPONSIBILITIES:

•Bachelor's Degree or above in any field
• Assist to provide smooth day-to-day restaurant operations
• Assist to ensure the adherence to restaurant standards, service benchmarks and company SOP are carried out.
• Ensure high-quality customer service
• Help to enhance customers' dining experience with suggestions and advice in placing their orders.
• Carry out ad hoc duties as per management’s instruction.
• Contribute ideas to further improve restaurant standards.

Auxiliary Consultant (AC) / EA LIC:19C0013

CHARLOTTE, TAN SZE MIN EA Reg: R2196393

Benefits Summary:

• Monday to Friday, 9.30 am to 6.30 pm
• Location: Eunos Avenue
• During the program or webinar, staff need to stay later. Off-in-lieu will be provided.

Responsibilities:

• Generate innovative marketing concepts and implement results-focused campaigns.
• Craft compelling and authentic content across various formats, including advertisements, video scripts, landing pages, websites, emails, and more.
• Develop both short and long-form video ads, which encompasses script creation, filming, and post-production briefs.
• Produce content like short videos, e-books, and infographics to drive lead generation.
• Establish and optimize advertising campaigns on platforms like Facebook, Google, YouTube, and other online channels.
• Analyze campaign metrics and conduct thorough A/B testing to enhance the effectiveness of marketing investments.
• Engage in market research, devise surveys, and facilitate Zoom discussions to gain insights into our customers' behaviors and motivations.
• Stay consistently updated on emerging marketing trends and new platforms.

Requirements:

• Proficiency with Facebook Ads Manager
• Knowledge of SEO and SEM strategies
• Familiarity with WordPress or HubSpot CMS
• Experience with email marketing
• Proficiency in Adobe Photoshop/Illustrator
• Skills in video editing and animation

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/
RK Recruitment Pte Ltd | EA License No.: 20C0280

TANG WEI SHEN | EA Personnel No.: R23115252

• Basic Salary + Fixed Allowances + Incentive (UP$3500)

• Variable Bonus + Meal Provided

• Working days & hours: 5.5 Days per week: 11am – 10pm / 12pm – 10pm (follow roster)

• Various location in Singapore

• Excellent Welfare & Benefits

• Well Established Japanese F&B Company

Job Scope

• Assisting the Restaurant Manager in overseeing of the service of the Restaurant.
• In-charging the restaurant when Restaurant Manager is not around.
• Greeting and coordinating the guests’ seats and assign guests to tables suitable to the size of each group.
• Recording and reporting all food-related complaints to the Chef immediately.
• Ensuring team briefings are carried out before each service period.
• Promoting the restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.
• Maintaining the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of in the Restaurant and connected areas or pantries.
• Participating in monthly physical stocktake of the Restaurant, including but not limited to glassware, plate and crockery.
• Assisting the Restaurant Manager in implementing and developing training programs.
• Monitoring inventory levels.
• Preparing daily report when Restaurant Manager is not around.
• Reporting restaurant’s situation daily to Restaurant Manager.
• Performing miscellaneous job-related duties as assigned.

Requirement

• GCE O Level and above
• 1 – 3 years related experience in F&B Managerial positions

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

KHOO SOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492

Since 1984, our client has grown to be a trusted hospitality company with more than 920 properties globally. Headquartered in Singapore, our client's presence extends across more than 220 cities in over 40 countries in Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA.

With their diversified accommodation offerings spanning serviced residences, coliving properties, hotels and independent senior living apartments, as well as student accommodation and rental housing. They have recently acquired a new hotel and are looking for capable individual to join them in their growth. Located in Robertson Quay, the hotel will be the new face of Singapore!

Executive, Front Office

Responsibilities

You will:

• Assist residents with check-in and check-out procedures
• Ensure all residents are attended to at the Front Desk
• Issue apartment access key cards
• Attend to and anticipate all residents' queries and needs
• Provide recommendations on nearby amenities, places of interest and assist residents in making travel, tours and restaurant reservation arrangements
• Manage residents’ accounts, information and apartment availability in the system
• Perform simple bookkeeping
• Make and confirm reservations
• Respond to walk-ins, emails, calls and assist with queries and requests
• Handle and record resident feedback and complaints, and refer them to managers
• Perform related tasks as assigned

Job Requirements

You have:

• At least 1 years of relevant work experience, preferably in the hospitality industry
• Attained at least a Degree, Diploma or Higher NITEC in Hospitality, Hotel Management, or an equivalent qualification
• Service-oriented
• Supervisory skills
• Passion for coaching and guiding
• Passion in learning a variety of tasks, including handling paperwork and managing a team
• Willingness to perform shifts
• Training provided, applicants considering career switch or no experience are welcome to apply

Benefits

• 5-day work week in consideration of our culture of work-life balance
• Flexible benefits with comprehensive medical coverage for self and family
• Learning and development opportunities
• Subsidised rates at Ascott Serviced Residences
• Advocate staff volunteerism
• Wellness programme

If you are interested in this role and would like to discuss the opportunity further please click apply now or email Lim Sheng Feng at [email protected] for more information.

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

|Recruitment Oasis Private Limited | EA Licence No.22C1079 | LIM SHENG FENG | Reg No. R2199891|

Responsibilities:

• Responsible for all works related to Project Cost Consultant duties.
• Prepare cost estimation, quantity take-off and cost evaluation.
• Sourcing of quotations from suppliers and subcontractors
• Assist in tender preparation and participation
• Preparation of technical details & costing for tender submission
• Coordinate with Main-Con and sub-con for progress claims, variation works and finalization of accounts
• Carry out other Contracts Administration activities.
• All other tasks as assigned by management.

Requirements:

• Diploma or Degree in Quantity Surveying/Building or equivalent.
• Minimum 3 years of relevant working experience in Singapore construction firm.
• Independent and committed
• Good communication and coordination skills

Job description

Accounts Executive - Freight Forwarding

This position will support the company’s accounting services to provide proper recording and processing of financial transactions. Work closely with clients to ensure proper expense recording, processing and timely clearing of aged accounts. Provide continual effort in identifying areas of improvements to refine financial processes to enhance end to end functionalities by ways of automation. Timely and accurate preparation of financial closing. This person will report directly to the Accounts Manager.

Key accountability include the following but not limited to:

● Tracking and reporting freight status through the cargo wise systems

● Issuing and recording of tax invoices

● Ensure timely, accurate month-end and financial reporting

● Reconcile accounts payable and receivable and perform credit control

● Report on the company’s financial health and liquidity

● Compute taxes and prepare annual tax returns and GST filing

● Identify areas for improvement and implement improvements to processes

Requirements:

● At least 1 – 2 years relevant working experience in freight forwarding industry

● Minimum 1 year of working experience as accounts executive

● Experience in using cargo wise system

● Proficiency in accounting software such as QuickBooks Online and/or Xero Accounting

● Demonstrate intermediate skills and knowledge of Excel, as well as other Microsoft Office applications

● Excellent written and verbal communication skills

● Strong attention to detail and good analytical skills

● Time management and organizational skills

● Excellent interpersonal skills to communicate effectively across the organization

● Ability to work independently

● Minimum Diploma in Accounting, Finance, or a related field, or an equivalent combination of education, training and experience

Contract Type: 12 Months (Renewal)
Salary: SGD2,800 to SGD3,500
Location: Pagoda Street
Working Hours: Office Hours Mon to Fri 9 am to 6 pm
Commencement: Immediate
Working Environment: Office

Job Types: Full-time, Contract

Contract length: 12 months

Salary: $2,800.00 - $3,500.00 per month

Schedule:

• Monday to Friday

Work Location: In person

Certified Practising Management Consultant (PMC)

Job Description & Requirements

Responsibilities

1. Perform research on companies, stocks, select industries, etc. utilizing internal and external information sources and expertise.

2. Researching and preparing for new deal opportunities and pitches.

3. Preparing transaction documentation – business plans, term sheets, teasers, summary financials and financial forecasts.

4. Periodically prepare documents used in client presentations, coordinate printing and distribution of material.

5. Accumulate financial information on various external organizations of departmental interest by utilizing internal and external sources of information and expertise as necessary.

6. Create and maintain databases on various topics such as client lists, project lists, etc, as appropriate to departmental functions.

7. Perform other tasks as assigned by management.

8. Provide business consultancy service to Small and Medium Enterprises (SMEs).

9. Business Innovation, Globalisation & Business Growth strategies and IPO experience.

10. Consulting service to help organizations improve their performance and efficiency.

Qualifications

1. Management consultants – RMC (Registered Management Consultant/ PMC (Practising Management Consultants) / SCMC (Singapore Certified Management Consultant).

2. Diploma or Bachelor's degree or equivalent experience in the Financial Services industry.

3. At least 3 years' experience (minimum, for executive level), or at least 5 years' experience (minimum, for manager level) in the sales of corporate training programs and advisory services.

4. Ability to read, write and converse in Mandarin Chinese in a professional capacity is a must to service East and North Asian clients.

5. Excellent written and verbal communication skills.

6. Ability to multi-task, organize, and prioritize work in an environment that promotes creativity and a culture of thinking “out-of-box”.

What we offer:

• An attractive salary remuneration package plus an extremely attractive employee shares reward.
• An uncomparable career prospects into management roles, entrepreneurship & IPO business.
• A fun, exciting and challenging working environment.

Interested candidates do send us your resume via WhatsApp or Telegram to +65 87141919 or email to [email protected]

We apologize that we will only respond to shortlisted candidates.

Thank you for applying.

Job Description:

• Manage full recruitment process including sourcing for candidates, posting job advertisements, interviewing, profiling, and talent management
• Develop and cultivate strong working relationships with clients, candidates & other collaborators
• Place candidates out to clients to assist in their staffing requirements
• Manage job offer closure and salary negotiation process
• Work closely with clients for business development and account management

What we are looking for:

• Diploma/Degree in any discipline
• A team player who enjoys interacting with people, sales-driven and works well in a fast-paced environment
• Excellent communication & interpersonal skills

Why Us?

• On-the-job coaching, close mentorship and training programs
• A clear pathway for career progression and leadership opportunities
• Attractive incentive schemes
• Great culture of Camaraderie, Excellence and Teamwork – We Win Together

*We regret to inform that only shortlisted candidates will be notified

Duties & Responsibilities

• Engage clients to identify requirements relating to cyber security solutions such as Database Security, Application and Cloud Native Security
• Conduct Solutions Presentations and Perform Proof of Concept (POC) / Proof of Value (POV) for clients to ensure the solution meets their requirements
• Respond to RFP, ITQ, RFQ, generate proposals, scope, and size technical solutions for clients
• Conduct project deployments and provide consultation to clients as a Subject Matter Expert (SME)
• Create technical documentation for the solution deployment
• Perform knowledge transfers / trainings to clients through technical enablement
• Provide post-project support services for corrective and preventive maintenance when necessary

Requirements

• Good diploma or bachelor’s degree in Information Technology
• Experience with Cloud Computing Platforms, Database Security and Application Security will be preferred
• Experience in leveraging and expanding the capabilities of existing analytical tools and technologies
• Experience with DevOps and Cloud Native Security is advantageous
• Knowledge in information security technologies & cyber threat actors, cyber-crimes and fraudulent activity targeting the technology or various industries
• Positive working attitude
• Good communication and written skills
• Passionate in information security
• Experience in programming and scripting is preferred

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Recruitment Consultant who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Junior/ Entry (No experience required - Training Provided)

• Senior level positions from various sectors are available

• Convenient location (5 minute to Tanjong Pagar MRT)

• Abundant personal growth and progression opportunities

• Start-up environment, welcoming workplace culture

• Stable Basic Salary + Attractive Incentives

Job Duties:

• An integral role as a recruiter in fulfilling clients' staffing needs.

• Handle full spectrum of recruitment and talent acquisition matters

• Conduct Interviews/phone screening and select potential candidates to meet clients' requirements.

• Coordinate interviews between candidates and clients

• Developing connections and new business and relationship management sources with existing accounts.

• Networking and building relationships with business partners and jobseekers

• Other ad-hoc duties apply

Description / Requirements:

• Minimum Diploma / Degree

• Entry Level to Experienced consultants welcome (Multiple positions)

• Strong passion for recruitment and people-oriented

• Good communication and interpersonal skills

• Comfortable working in a fast-paced environment

• CEI certified would be an advantage

• Self-motivated, proactive personality, willing to work and achieve goals in a team.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only the shortlisted candidates will be notified.

Email Address: [email protected]

To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

*General Description*

• Provide first level technical support to end-users for desktop and laptop hardware, software basic infrastructure, and network issues.
• Diagnose and resolve desktops, laptops, printers, peripherals, basic infrastructure, and network connectivity issues.
• Install, configure, and maintain desktop operating systems, applications, and network drivers.
• Perform preventive maintenance, upgrades, and software installations on desktops, laptops, and network devices.
• Follow ITIL processes for incident, problem, and change management.
• Assist with basic infrastructure and network troubleshooting, escalating complex issues to the appropriate teams.
• Maintain accurate and up-to-date records of all desktop, infrastructure, and networkrelated activities.
• Ensure compliance with IT policies and procedures.
• Assist with the management of the asset inventory for desktops, laptops, and network devices.
• Provide training and support to end-users on the use of desktops, laptops, and basic network connectivity.
• Any other task assigned by reporting manager or team lead.

*Work Experience Requirements*

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.
• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.
• Strong technical knowledge of desktop operating systems, applications, and hardware.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and customer service skills.
• Ability to work independently as well as in a team environment.
• Flexibility to work outside of normal business hour

*To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Job Info:

• Mon to Fri: 8.30am to 5.30pm, Sat: 8.30am to 12.30pm
• Basic up to $3000 + $100 Transport Allowance + AWS + VB
• Kallang

Job Description:

• Serve as the primary point of contact for customers, carriers, suppliers, and other stakeholders in day-to-day business operations
• Manage customer orders, including related documentation, and coordinate transport bookings with carriers based on specified routing and service levels
• Monitor the execution of transport activities to ensure compliance with established work standards and instructions
• Handle customer requests and address incidents or disruptions in the supply chain promptly inform supervisors and relevant stakeholders of any issues that arise
• Ensure timely and accurate updates on tracking events (milestones) by suppliers and carriers
• Investigate data inconsistencies and follow up on missing events
• Contribute input to supervisors for reporting, monthly reviews, and quarterly business reviews
• Support the analysis of standard KPIs and reports, identifying and suggesting areas for improvement
• Assist in the on-boarding process for new suppliers to ensure compliance with global order, event, and SOP requirements
• Adhere to all relevant SOPs, work instructions, and job-specific procedures
• Support the implementation of changes to processes or policies as directed by process owners
• Act as a backup for supervisors in case of their absence
• Facilitate the on-boarding, training, and guidance of new staff during their initial period
• Assist supervisors in updating and revising work instructions and provide feedback on best practices
• Continuously on-board and train suppliers on SOPs and system usage

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Felcia Ang Zhi Yun | EA Personnel No.: R22109905

JD 1008

EUC Engineer L2

Brief Description:

End-User Support, strong in supporting all Windows, iOS, and macOS systems, applications, and networking related.

Responsibilities

• Basic help desk resolution and service desk delivery.
• Routine System administrative activities
• Resolve incidents escalated by L1/Helpdesk as per the agreed SLAs and timelines. They usually have a Run-Book/KB which they can refer to for immediate resolutions. They are also supposed to coordinate with any other support or dependency groups in case the incident has any linkage.
• Troubleshooting for Alert logs files, transaction logs and backup logs.
• Troubleshoot End to End User Devices
• Run the backups, recovery errors, respond to the request regarding the restoration of the DB
• Responsible on making backup tapes schedule and changes.
• Monitor the metric alerts, performance-related issues like high CPU utilization, Application performance, high Memory utilization, Application tuning and Query.
• tuning
• Acknowledge the request for DB stop/start, user creation and grant specific data access to user.
• System upgrades/migrations
• Making sure Inventory is updated.
• Escalates the problem to next level/Vendor.
• Good working experience in iOS devices ( iPad, MacBook, & iMac )

Requirements

• Higher Nitec and above in Information Technology or related field
• Provide IT technical service desk and onsite support for end-user services
• Support desktops, notebooks, printers and other hardware components.
• Minimum 3 years of IT (EUC) relevant experience in Apple products, applications and networks.

Contract Type: 12 Months (Renewal)
Salary: SGD2,800 to SGD3,500
Location: East Coast, Punggol
Working Hours:
i. Mon – Fri 8:30 am to 4:30 pm (onsite), Sat 9:00 am to 1:00 pm. (onsite)
ii. Mon – Fri 10:00 am to 7:00 pm (onsite)
Commencement: Immediate

Job Types: Full-time, Contract

Contract length: 12 months

Salary: $2,800.00 - $3,500.00 per month

Schedule:

• Monday to Friday

Work Location: In person

EUC Engineer (Fixed shift)

Brief Description:

End-User Support, strong in supporting all windows, iOS, and macOS systems, applications, and networking related.

Responsibilities

• Experienced in troubleshooting both desktop/laptop hardware and software.
• Single point of contact for end-users to log incident and service requests via email and hotline.
• Support user queries or issues are captured and validated for further processing.
• Coordinate with different support teams (including vendor coordination) to ensure issues are resolved with proper resolution recorded.
• Adhere to the SOP and Policy defined.
• Responsible for Call logging, Assignment, Incident Management & Coordination, Call Tracking and follow‐up until closure within the agreed SLA.
• Implementing best practices to reduce time and increase efficiency.
• Incident ownership, monitoring, tracking and communication with all parties.
• Focus on First Call resolution to ensure early closure of tickets.
• Day-to-day onsite IT support for hardware and software issues involving end-user desktops/notebooks, client’s network connectivity
• Install applications/software and apply updates/patches to desktops, notebooks and other end-user computing devices
• Preparation of desktop/notebook system image
• User account management (Account creation, deletion, modification, and reset password in accordance with Customer's process and procedures)
• Perform file backup, migration and restoration for end-users' desktops/notebooks

Requirements

• Higher Nitec and above in Information Technology or related field
• Provide IT technical service desk and onsite support for end-user services
• Support desktops, notebooks, printers and other hardware components.
• Minimum 3 years of IT (EUC) relevant experience with hands-on experience in Apple products, applications and networks.

Contract Type: 12 Months (Renewal)

Salary: SGD2,800 to SGD3,500

Location: Jurong, Suntec, East Coast, Punggol

Working Hours: Fixed shift
i. Mon – Fri 8:30 am to 4:30 pm (onsite), Sat 9:00 am to 1:00 pm. (onsite)
ii. Mon – Fri 10:00 am to 7:00 pm (onsite)

Commencement: Immediate

Service Desk Engineer (L2 skillset)

Brief Description:
Handling tickets and resolving EUC issues.

Job Description:

• Good knowledge of desktop support for both hardware and software
• Basic diagnosis and provide support to resolve issues related to M365, Active Directory, and Windows Operating System
• Single point of contact for end users to log incident and service requests via email and hotline
• Ensuring user queries or issues are captured and validated for further processing
• Co-ordinate with different support team (including vendor coordination) to ensure issue resolved with proper resolution recorded
• Follow SOP and Policy defined
• Escalates next level of technical support for incident resolution, as appropriate
• Monitors the progress and status of all open tickets toward incident resolution ad requests fulfilment
• Monitors and keeps customers/users informed of ticket status and updates at agreed intervals, till ticket closure
• Responsible to produce breaching and ageing reports for tickets logged by Service Desk
• Responsible for Call logging, Call Assignment, Incident Management & Coordination, Call Tracking and follow‐up till closure within agreed SLA
• Implementing best practices to reduce time and increase efficiency
• Incident ownership, monitoring, tracking and communication with all parties
• Focus on First Call resolution to ensure early closure of tickets

Requirements:

• Minimum higher NITEC or Diploma in IT-related disciplines
• Minimum 3 years of relevant IT service desk experience
• L2 desktop troubleshooting skillset
• Possess good customer service, communication skills and emotional intelligence
• Possess good phone etiquette

Contract Type: 12 Months (Renewal)

Salary: SGD2,800 to SGD3,500

Work Environment: School

Location: Dover & other sites

Working Hours: Office Hours Mon – Fri 8:00am to 5:30pm or 9:00am to 6.30pm

Commencement: Notice Period 1 Month or Less

Call Center Officer | $1800-$2000 | Office Hour | North Area

Commitment period:
3 months

Location:
Woodland (Senoko)

Working Hours:
5days work week
8am-6pm

Salary:
$1800-$2000 ( Depending on experience) + allowances

Job Scope:
-Handle inbound/outbound call, email and chats from customer with professionalism and empathy
-Assistant customer in navigating respective website and online services
-Collaborate with other team member to improve processes and enhance customer satisfaction
-Stay up-to-date with company policies

Requirements:
-Strong communication skills, both verbal and written
-Customer-focused with genuine passion for helping people
-Basic computer proficiency

Interested can SMS/WhatsApp me @ 90688875 With the following detail
Full name:
Staying location:
Commitment period:
Job Title:

Nelson
Fast Career Recruitment
EA License No: 16C8420 | R23113727

Job Description

• Full spectrum of Executive Search process - Sourcing, Interviewing and Consultation with top talents
• Career consultation and advisory to talents within specialization areas
• Present best-fit candidates for Search assignments and Talent Mapping
• Lead and conduct Talent Mapping for identified specialized pool of talents
• Develop and cultivate strong working relationships with clients, candidates & other collaborators
• Co-manage Key Accounts while ensuring effective project delivery in order to generate positive results to cultivate returning account
• Lead and guide junior consultants

What we are looking for:

• Bachelors’ Degree in any discipline
• 5 years of experience in recruitment, sales and/or business development is preferred
• Possess prior mentorship/supervisory experience
• Excellent communication & interpersonal skills
• Sales driven and works well in a fast-paced environment

*We regret to inform that only shortlisted candidates will be notified

IT Senior Executive (Project management and delivery)

We are seeking a IT Senior Executive with project management experience to join us in delivering business applications to support. This role must have the ability to identify, understand and document business requirements into functional/technical specifications.

This role will be working in a highly dynamic environment that utilizes strong functional understanding of various systems across our organisation to problem solve or identify areas for improvement for the business.

The functional requirements we are looking for are as follows:

• Partner the IT and Business Teams in the provision of Line of Business (LOB) IT solutions for the Business Unit with right value proposition
• Under general supervision, understand business problems, develop and deliver Business solution IT solutions as well as maintaining these solutions
• Strong documentation skills to gather and translate business requirement, analyze and propose a digital solution/ plan
• Create and manage project plans with Agile methods, depending on project scope and deliverables requirements
• Lead the entire life cycle of system implementation projects and managing the transition to BAU operation
• Foster strong partnership and co-own successfully project delivery with internal Business Project Managers / Stakeholders

Job Requirements:

• Degree in Information Technology, Computer Science or equivalent
• Experience with 2-3 years with related field
• Good track record in developing, managing and delivering technology transformation objectives and plans
• Proven ability to work creatively and analytically in CI/CD environment
• Experienced in Agile, implementing digital technologies which deliver value to the organization
• Good analytical skills, with ability to absorb information, conceptualize and implement
• Demonstrate good communication skills to manage different internal stakeholders
• Familiar with creative thinking and innovation methodologies shall be advantageous

Company Reg No.: 201131609D, Licence No.: 11C4684, Febrianto

We are looking for a recruitment researcher to join our team.

Office Location: East of Singapore

Your role will be a 180 recruiter managing the candidate end of the recruitment process.

Responsibilities:

Talent Acquisition (100%)

• Manage End-to-end recruitment and selection based on client's requirements on various job openings e.g., interview, shortlisting, profiling, fulfilment, interview feedback and salary negotiations.
• Meeting sales targets as assigned by the immediate superior.
• Identify suitable candidates from our candidate pipelines to meet the client’s talent acquisition requirements.
• Build candidate relationships during the candidate selection process.
• To maintain a good relationship with the Clients with potential business growth

Requirements:

• Higher Nitec/Diploma/Bachelors Degree in any field
• 1 - 2 years of recruitment experience
• Ability to build a solid understanding of your clients' needs and wider industry trends
• An entrepreneurial, organized and driven approach with excellent attention to detail
• Possessing CEI Certification (Basic) is preferred although not a must (The shortlisted candidate is expected and should be willing to take the certification before/within joining).

Interested candidates who wish to apply for the advertised position, please click "apply now" or email [email protected] an updated copy of your resume.

*If you do not hear from us in the next 5 business days we regret to inform you that your application for this position was unsuccessful.

Muhd Haider

EA License No. 93C4403 | EA Regn. No. R22107653

❤️Relationship Sales Consultant

(Looking For Career Switch Opportunity)

❤️Earn $3000 Salary + High Active Comms = $6000-$10000 Income Monthly, Excluding Other Monetary Rewards - Incentives, Recurring Comms, Year Bonus, Loyalty Benefits, Career Progression Etc

(Pay Package Proven To Enable New Personnels Without Experience To Fetch At Least $6000-$10000 Monthly Income)