Overview of Role:

• Technology Risk Management (Regulatory Requirement)
• IT Security Control / Incident Management / Cyber Security

Roles and Responsibilities:

• Manage Branch IT Risk Framework (eg: IT Risk Register, Technology Committee, critical system assessment, due Diligence of IT outsourcing)
• Working with Japan HO IT Risk Management Div Cyber Security Team & performing system risk assessment or conduct Cyber Security Exercise.
• Responsibility of Cyber Security Training for employee and Senior Management.
• General security awareness training to all employee.
• Cyber Security Incident desktop exercise to Senior Management.
• Manage and maintain IT Policy and Procedures.
• Responsibility of the third party assessment counter person such like IT Auditor and implement appropriate mitigation/remediation plan.
• Oversight the Security Control of IT environment. Working IT infra team & IT Dev team to improve security enhancement such as Patch Management /MAS vulnerability circulation, Access Control and Monitor the
• Segregation control of each IT role.
• Review and manage contract renewal with IT vendors under MAS Outsourcing Guideline.

Job requirements:

• Minimum Degree in Computer Science, Experience of Information Security Management ISO/IEC 27001 or certified CISSP or CISM is advantage.
• Minimum 5 years of IT Risk and Cyber Security experience and preferably with working experience of MAS technology regulation in banking sector or similar regulated industry.
• In-depth technical knowledge of network PC/Devices, multiple Cloud Service or/and platform operating systems.
• Demonstrates strong technical skills, ability to provide creative solution to problems, proactive approach through use of technology.
• Strong communication skill to act both independently and within IT team, in a fast-changing mission-critical environment.
• Good attitude and ready to take on any relevant assignment, and the ability to learn and work smoothly.
• Local Japanese speaker JLPT N1-N2 is preferred.

Position: Recruitment Consultant (Job ID: 17133)

• 5min full sheltered walk from Raffles Place MRT
• Hybrid work arrangement + Menstrual WFH benefits
• Basic + Comms + AWS (Average Gross can go as high as $10k)
• Attractive AL benefits

Job Description:

• Develop and maintain good relationship with new / existing clients and provide full recruitment support
• Identifying new business opportunities and ensure repeated assignments from current clients
• Understanding clients’ business and identifying their recruitment needs
• Source, short-list and select suitable candidates via networking, social media, advertising and referrals
• Conduct interviews with candidates and assess their suitability based on client's requirement and needs
• Create profiling of the suitable candidates to be proposed to the engaged clients for consideration
• Provide professional advice to clients and candidates to manage the expectation
• Coordination of interviews arrangement between clients and candidates
• Conduct reference check on candidates on behalf of clients
• Coordinate and negotiate on salary offer on behalf of clients and candidates
• Perform post-recruitment follow up with clients and candidates
• Provide good customer service and build good rapport with clients and candidates.
• Ad-hoc duties assigned by Company.

Job Requirements:

• Self-motivated, target-oriented and sales-focused, with good follow-up skills
• Min 2 to 3 years of Recruitment Consultant experience with handling both client and candidate side.
• Achieve sales target as assigned by the company
• Possess high energy level and enjoy working in a fast-paced environment
• A positive attitude, able to work independently and a team player
• Good communications and interpersonal skills
• Has good business manner in order to communicate with management level of people
• Business level of English in order to liaise with English Speaking clients
• CEI certified will be advantageous

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.

Please find Privacy Policy Agreement from the below link.
http://www.pasona.com.sg/privacy.html

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

Please find the link below on MOM regulations:

https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-data

Thank you for your cooperation.

Lee Yuan Shan
EA Registration No: R1879348
Pasona Singapore Pte. Ltd.
1 FINLAYSON GREEN #09-02 SINGAPORE 049246
EA License No:90C4069

Responsibilities

• Monitor and analyze sales performance metrics, presenting actionable insights to senior management through detailed monthly and quarterly reports.
• Drive the development and execution of innovative sales strategies to achieve the company's growth targets.
• Collaborate with credit and compliance teams to ensure adherence to regulatory requirements in lending operations.
• Build and nurture strong client relationships, delivering exceptional customer service with a client-centric approach.
• Inspire and guide the sales team by fostering a supportive environment, providing regular feedback, and encouraging professional growth.
• Conduct market analysis to identify trends and potential areas for business expansion.
• Oversee the setting and tracking of realistic sales goals, ensuring alignment with company objectives.
• Organize regular team meetings to share updates, address challenges, and celebrate successes to maintain team motivation.

Requirements:

• A minimum of 3 years’ experience in the financial or lending sector, with a proven ability to meet and exceed sales targets.
• Demonstrated expertise in managing and mentoring sales teams to achieve performance objectives.
• In-depth knowledge of Singapore’s regulatory framework for lending and financial services.
• Excellent organizational, communication, and leadership skills, with the ability to inspire and influence others effectively.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: LR356W46

The position is responsible for conducting all teams partaking in a guest’s arrival and departure. The Lobby Manager also acts as the center of all communication and action during any irregular incident during a resident stays or guest visits.

Primary Responsibilities 

Delivers the Raffles Hotel Singapore Arrival and Departure Experience

• Ensures guests receive a warm and personalised arrival and departure experiences based on and seamless flow of processes including supporting Lobby Ambassadors for check-in, check-out, and cashiering duties. 
• Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Hotel Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) standards, and aim to achieve the scores and goals set by management.
• Ensures service standards and individual performance are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Manages All Aspects of the Daily Operation at the Hotel Lobby and Entrances

• Ensures the smooth running of the hotel operation by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore services, products and colleagues.
• Takes responsibility to ensure 24-hours shift coverage in the Lobby Operation, Concierge and Raffles Service sections. Carries out Night Duty Management by himself if needed.
• Orchestrate the lobby operations from a seating perspective of main building restaurant patrons.

Maximises Efficiency of Resident and Guest Incident Management

• Manages any incident that occurs during resident stays or guest visits due to service or product shortfalls.
• Acts as the center of communication during any incident and takes immediate action to turn the situation around into a satisfying experience.
• Acts according to hotel emergency and crisis management procedures when applicable and always reinforces hotel values.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained in and follow WSH guidelines.

Maximises the Outcome of Upsell and Cross-sell Opportunities

• Executes the annual upsell strategy and achieves all goals as set by management.
• Cooperates with all departments and divisions in promoting inter-hotel sales and in-house facilities.
• Performs any other duties and responsibilities that may be assigned.

This role offers an excellent opportunity for an experienced Transfer Pricing professional, who is client service focused, highly organized and detail oriented, to play a key role in the growth of the Tax business unit. A key member of the management team, your role is pivotal to client experience, to accelerating team success and to overseeing the transfer pricing portfolio for our financial services clients.

Responsibilities

• To advise clients on their Singapore and international tax affairs by helping them understand the pricing implications of goods and services between related parties, as well as providing advice on tax implications of deals.
• Help clients comply with transfer pricing rules and plan comprehensive tax and transfer pricing strategies through the use of Organisation for Economic Cooperation (OECD) guidelines’ and Singapore transfer pricing guidelines’ methodologies.
• Work with our international clients to understand their business model and plan their transfer pricing policies in line with their business models.
• Undertake functional analysis interviews, benchmarking studies and analysing the clients’ issues for transfer pricing documentation purposes.
• Advise planning opportunities to our clients based on the OECD and Singapore TP Guidelines.
• Coordinate with the Mazars global network firms on client issues.
• Project manage regional and/or global transfer pricing projects.
• Manage projects in relation to transfer pricing audits and regional TP projects.
• Working with staff, peers and partners on the delivery of transfer pricing solutions and strategies to multinational clients in the financial services sector in Singapore and globally.
• Lead a team and the process for the functional analysis, industry research and benchmarking studies and to apply information to assess client’s position and develop effective approaches accordingly.
• Lead the team and the process for the advice and preparation of transfer pricing policies and documentation.
• Able to review, provide recommendations on agreements and/or documents of clients for compliance and risk mitigation purposes
• Able to assess and identify (cross business line) business development opportunities, whilst managing transfer pricing engagements.
• Build strong external and internal relationships with clients, networks, teams and across other services.
• Involved in any other ad hoc projects and related tasks as and when required.

Requirements

• Degree in law, finance, tax, accounting or relevant discipline
• Motivated, self- driven and ambitious professionals with at least 5 to 10 years of Transfer Pricing experience preferably in the Asia-Pacific and/or Europe Region and from a professional services firm.
• Preferably with experience in dealing with TP matters with Financial Services Clients and/ or Financial Transactions.
• An SCTP accreditation would be an added advantage.
• Strong leadership, interpersonal and communication skills.
• Familiar with OECD and Singapore TP guidelines.
• Strong delivery management, enforcement of timely execution and on time delivery.
• Proven leadership, project management and analytical skills.
• Proven communication skills and ability to work across all levels.
• Strong team player.

The Consultant who will be responsible for the full spectrum of recruitment so as to ensure smooth running of the operations. He/She will be responsible for general permanent staffing in the commercial space. He/She will be given clients’ orders to work on and is responsible for maintaining their relationship with their clients and their own pool of candidates. At the same time, he/she will also be asked to do their own business development to bring in potential new clients for the company.

Responsibilities:

• To provide total solutions to clients’ staffing needs. Identify and pursue opportunities to cross sell other services and products to meet the needs of the client and increase revenue of branch/division.
• To meet monthly sales target in GP & Contribution
• To represent both the employer and employee and to manage & retain clients and candidates.
• Communicate terms and conditions of business including pricing (with appropriate approval) and guarantee provisions with clients to ensure common understanding of service expectations and costs.
• Understand the job-scope and the job-requirements from the clients before proceeding to source.
• To attract, select and present quality candidates who match the specific recruitment needs of our clients.
• To match the candidate to the right job and to provide opportunities to candidate.
• To manage and retain good candidates.
• Prepare written and verbal applicant resume summaries and brief candidates on the position & interview.
• To build strong relationship with clients and candidates. Maintain existing client relationships to ensure strong repeat buying and extension of services within the account.
• Regular client visits.
• To ensure all documentations are properly recorded in our system.
• Adhere to all quality procedures and recommend enhancements to operations, procedure or policy to ensure an environment of continual improvement.

Requirement:

• Minimum Diploma and above
• CEI certification is an advantage
• Minimum 2years of experience in recruitment or in a target-oriented environment
• Strong knowledge in staffing techniques and labour regulations
• Possess a high degree of diplomacy and tact in managing issues and difficult situations
• To be actively involved in a highly dynamic and fast-paced work environment.
• Excellent communication and relationship building skills.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

This is a Sichuan cuisine restaurant，we seek a talented and experienced restaurant manager to join our team

Job Description

1. Responsible for the overall operation and management of the restaurant to ensure smooth daily operations;

2.Understand the unique flavors and cooking techniques of Sichuan cuisine, able to oversee the maintenance of dish quality and authenticity.

3.need to be familiar with Sichuan cuisine

4.Learn how to source Sichuan cuisine ingredients

5.Can manage Sichuan cuisine chefs

6. Develop and execute restaurant business plans to enhance performance;

7.ensure food safety and hygiene;

8. Be responsible for staff recruitment, training, performance evaluation, and team building;

9. Maintain good communication with customers to enhance customer satisfaction;

10.Preparing financial reports, including profit and loss statements, to assess the restaurant's financial performance.

11.Setting and monitoring budgets, including food and beverage costs, labor costs, and overhead expenses.

Tracking daily sales and expenses.

12. Complete other tasks assigned by superiors.

Requirements

• Familiar with restaurant operation procedures and possess strong organizational, coordination, and communication skills;
• Passion for the catering industry and a keen interest in Sichuan cuisine ;
• Possess good team spirit and the ability to handle a certain level of work pressure.
• Proficient in Sichuan cuisine and have previous work experience in a Sichuan restaurant;

· Able to work weekend and public holiday.

We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520

EA Registration ID: R1765753

• Determine and define project scope and objectives
• Predict resources needed to reach objectives and manage resources in an effective and efficient manner
• Track project costs in order to meet budget
• Consistently update different stakeholders on the status of the project, including financial updates, strategy, and modifications.
• Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables
• Utilize industry best practices, techniques, and standards throughout entire project execution
• Monitor progress and make adjustments as needed
• Evaluate the success of the project to find areas that need improvement.
• Knowledgeable in both Software/ Application and Infrastructure
• Must have worked in Agile environment and is hands-on with Jira and Agile methodologies to perform the role of Scrum Master as well.
• End-to-end project delivery experience
• Must be able to work as an individual contributor.
• Engage all stakeholders, develop and manage a detailed project schedule and work plan
• Good Communication and leadership skill

Roles & Responsibilities

- Responsible for overseeing the daily shop operations, making sure it runs smoothly and effectively

- Duties include motivating sales teams, creating business strategies, developing promotional materials for shop

- Guide shop's supervisors

- Create shop's objectives

- Make critical decisions

- Manage shop's budgets

- Oversee shop’s performance

- Please contact us at 91065628 (wechat/whatapp)

Job Description

The primary purpose of the role is to serve as the liaison between the Bank and our customers, to establish a positive banking relationship with new and existing clients, and to serve their banking needs via our Bank’s products and services.

Key Responsibilities:

• Execute the overall success and growth of the assigned portfolio by deepening relationships with existing clients and through the acquisition of new customers in China Market. Develops and maintains clients’ trust and relationships while providing a holistic client experience.
• Responsible for achieving annual revenue and AUM growth targets within expense budget.
• Builds market share; able to enhance client asset size over time.
• Fully competent and compliant in advising clients on investment products and services.
• Actively involved in new business development; able to anticipate and capitalize on business opportunities.
• Performs periodic Account Planning reviews and call reports.
• Ensures KYC/AML and other bank compliance policies are strictly adhered to.
• Develops networks with other SPDB businesses and 3rd ecosystem partners.

Knowledge & Experience Required:

• Degree holder with more than 10 years of direct relevant Wealth Management experience with at least 7 years’ experience with China-Based clients.
• Completed professional qualifications: CMFAS & CACS preferred.
• Experience in building and maintaining effective relationships with customers and internal partners.
• Strong understanding of financial products and services.
• Strong interpersonal, communication and client interfacing skills.
• Strong understanding of inter-dependencies within the team and able to collaborate effectively across departments.
• Meticulous and good problem solving skills.
• Strong prospecting, sales, negotiation and influencing skills.
• Must have strong ability to communicate in Mandarin, due to job requirement, and writing Chinese reports.
• A fast learner who is able to work independently and as a team as a supporting role.
• Able to work under pressure and meet strict deadlines.
• Self-motivated, self-disciplined, organized, responsible, meticulous and able to multi-task.

Job Purpose

As a key member of the Finance Team, the individual will be responsible for managing the full set of accounts, handling regulatory filings, and overseeing accounting and finance functions for the family office.

Individual Contributor or People Manager

• Individual Contributor.

Duties and responsibilities

(1) Finance Operations

• Manage the full set of accounts, ensuring accuracy and compliance with accounting standards.
• Handle regulatory filings and reporting requirements in a timely and accurate manner.
• Perform accounting and finance duties such as investment analysis, proper recording of transactions, payment processing, invoicing, and other duties as relevant.

(2) Budgeting and Reporting

• Maintain budgetary control and prepare detailed investment reports for the family office.
• Provide timely and accurate financial information to management and key stakeholders.

(3) Process and Product Knowledge

• Develop a deep understanding of the organization’s products, services, and processes to enhance financial accuracy and relevance.

(4) Stakeholder Management

• Deliver high-quality client service to internal stakeholders, addressing inquiries and resolving issues effectively.
• Provide timely and accurate financial information to the management and/or other key stakeholders as relevant.

(5) Team Support and Collaboration

• Assist senior members of the finance team with various projects and other ad hoc tasks as needed, contributing to team objectives and efficiency.

Prior Work Experience

• Minimum of 5–8 years of relevant experience in accounting or finance roles.
• Experience working in an investment company or family office is an added advantage.

Qualifications

• Minimally a Bachelor’s Degree in Accountancy, Finance, Business, or a related field from a reputable university.
• Professional certifications such as ACCA, CPA, or CFA are highly desirable.

Skills

• Strong attention to detail, ensuring accuracy in all tasks.
• Assertive and confident, with the ability to manage responsibilities effectively.
• Proven ability to work under tight timelines and deliver quality results.
• Excellent communication skills, with the capability to interact and collaborate with senior stakeholders.
• Proficiency in accounting software such as Oracle NetSuite, QuickBooks, or Xero is preferred.

We are looking for a General Manager to oversee all staff, budgets and operations of the local business unit. General Manager responsibilities include formulating overall strategy, managing people and establishing policies. To be successful in this role, you should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive, while ensuring our profits are on the rise. Ultimately, you’ll help our company grow and thrive.

Responsibilities

• Oversee day-to-day operations
• Design strategy and set goals for growth
• Maintain budgets and optimize expenses
• Set policies and processes
• Ensure employees work productively and develop professionally
• Oversee recruitment and training of new employees
• Evaluate and improve operations and financial performance
• Direct the employee assessment process
• Prepare regular reports for upper management
• Ensure staff follows health and safety regulations
• Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)

Requirement

• Proven experience as a General Manager or similar executive role
• Experience in planning and budgeting
• Knowledge of business process and functions (finance, HR, procurement, operations etc.)
• Strong analytical ability
• Excellent communication skills
• Outstanding organizational and leadership skills
• Problem-solving aptitude
• BSc/BA in Business or relevant field; MSc/MA is a plus

Responsibilities:

Manages assigned product portfolio and generate new sales to achieve revenue, target and budget.

Maintains professional and technical knowledge of sales product.

Build strategic relationship with product vendors and partners to provide solutions to partners and end users.

Conduct and assess market and competitive analysis to develop efficient business strategy and generate higher Sales Revenue.

Develops product concept and provide a unique value based on the requirements of clients.

Clearly articulate and present the business value of the product to business partners.

Prepare and conduct periodic product updates and enablement for Channel Partners.

Provides Business and Revenue Forecast, including periodic reviews with relevant product vendors on business and sales activities.

Develops marketing strategies or programmes by collaborating with Marketing Team.

Obtains Bill of Material and pricing by working with presales team on product solution.

Facilitates inventory turnover / management / control by reviewing and adjusting inventory levels.

Candidate requirements:

Diploma/Degree with minimum 2 to 5 years of product management experience, preferred from security/electronic/IT industry.

Knowledge and understanding of supply, product and vendor management

Proven contract negotiation skills.

Proficient in Microsoft office applications e.g. Word, Excel, PowerPoint.

Able to work in a face paced environment.

The Consultant who will be responsible for the full spectrum of recruitment so as to ensure smooth running of the operations. He/She will be responsible for general permanent staffing in the commercial space. He/She will be given clients’ orders to work on and is responsible for maintaining their relationship with their clients and their own pool of candidates. At the same time, he/she will also be asked to do their own business development to bring in potential new clients for the company.

Responsibilities:

• To provide total solutions to clients’ staffing needs. Identify and pursue opportunities to cross sell other services and products to meet the needs of the client and increase revenue of branch/division.
• To meet monthly sales target in GP & Contribution
• To represent both the employer and employee and to manage & retain clients and candidates.
• Communicate terms and conditions of business including pricing (with appropriate approval) and guarantee provisions with clients to ensure common understanding of service expectations and costs.
• Understand the job-scope and the job-requirements from the clients before proceeding to source.
• To attract, select and present quality candidates who match the specific recruitment needs of our clients.
• To match the candidate to the right job and to provide opportunities to candidate.
• To manage and retain good candidates.
• Prepare written and verbal applicant resume summaries and brief candidates on the position & interview.
• To build strong relationship with clients and candidates. Maintain existing client relationships to ensure strong repeat buying and extension of services within the account.
• Regular client visits.
• To ensure all documentations are properly recorded in our system.
• Adhere to all quality procedures and recommend enhancements to operations, procedure or policy to ensure an environment of continual improvement.

Requirements:

• Minimum Diploma and above
• CEI certification is an advantage
• Minimum 2years of experience in recruitment or in a target-oriented environment
• Strong knowledge in staffing techniques and labour regulations
• Possess a high degree of diplomacy and tact in managing issues and difficult situations
• To be actively involved in a highly dynamic and fast-paced work environment.
• Excellent communication and relationship building skills.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies . You acknowledge that you have read, understood, and agree with the Privacy Policy.

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Student Recruitment Executive and invite talented individuals to join us in our mission.

Job Description:

• Develop and implement marketing and business development strategies to achieve assigned sales targets.
• Identify high growth areas and expand School identity in Indonesia, VIetnam, Thailand and Philippines.
• Recruit, train and establish good working relations with agents for student recruitment.
• Establish partnerships with education institution and colleges across different geographical locations.
• Participate in local and overseas exhibitions, open houses, road shows for agent and student recruitment.
• Conduct pre-course counselling for prospective students and attend to enquiries through phone, email and walk-in appointments.
• Work closely with other department stakeholders to support, implement and execute the student recruitment plans.
• Provide administrative and operation support to the Deputy Director of Student Recruitment & Admissions, and Director of Student Recruitment & Admissions.

Requirements:

• Diploma or Bachelor degree qualification in Sales & Marketing or related field.
• 3 years of student recruitment experience in a private education institution.
• Driven by a passion for student recruitment activities, with a strong goal-oriented focus.

Remuneration will commensurate with sales targets.

Job Description

• Responsible for project management from the initial stage to delivery, specialized in Transmission and Data projects;
• Liaise with customers and vendors to facilitate service provisioning and related support;
• Manage resource planning, scheduling, and cost control to ensure project completion of standard and within budget;
• Provide pre-sales support to Sales Managers, in particular, CRM related activities;
• Monitor the internal provisioning system and maintain effective knowledge sharing;
• Organize project meeting and progress report to keep project stakeholders regularly updated;
• Other work tasks which are demanded;

Requirement

• Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree;
• 4-10 years of technical experience in the telecommunication related industry is a MUST;
• Similar working experience in Chinese telecom carriers in Singapore is preferred.
• Good command of both written and spoken English and Chinese, including Cantonese and Mandarin (to be able to liaise with Chinese, Cantonese and Mandarin speaking customers and vendors to facilitate service provisioning and related support)

Reporting to the Senior Director, Operations, the incumbent will be managing a team of supervisors, team leads and operations agents to consistently meet service standards and performance within budgets.

Responsibilities:

• Provide great service quality and continuously improve performance on all level of operation activities in exceed customers’ needs
• Support the Senior Director in optimizing process flows, maintenance of facilities and equipment to meet business and customer’s needs.
• Work with vendor to ensure adequate staffing levels and that all activities meet operational service standards and Global SOP
• Co-ordinate with Supervisors and Managers in Service Centres on operational matters (e.g. cut-off time, shuttles, priority loading for special products etc.).
• Coordinate with Ground Handling Agent (GHA) on shipment recovery and lodgment.
• Communicate with GHA on service recovery during incident such as shipment off-load.
• React promptly to inquiries directed from QCC agents and NCG Managers, ensuring all issues and problems are well addressed and resolved.
• Coordinate the empty ULD loading requirement to maximize utilization.
• Plan loading and unloading priorities of outbound and inbound ULD’s.
• Coordinate plans with NCG team to plan space for transshipments on commercial and network flights.
• Proactive meetings with Performance Management team to ensure adequate focus for all KPIs
• Manage shift operations, delivering great service quality & complying with Global SOP standards.
• Make prompt and effective decisions to address any issues encountered during the shift operation
• Meet with duty supervisors to discuss operations execution plan and resource allocations.
• Monitor daily service request and initiates follow-up action. Ensures the Duty Manager on the next shift is informed when follow up is required.
• Monitor operations to ensure performance standards are met.
• Conduct daily briefing & ensure proper communication & coordination b/w different functions
• Run Performance Dialogs within Ops teams
• Control outsourced FTEs to optimize productivity
• Regularly coordinate equipment checks to initiate proactive maintenance in cases of potential failure
• Enforce the shipment & facility security measures and controls (x-rays, security guards, dangerous goods) in accordance with TAPA, airport security, airline and Global SOP requirements
• Monitor ULD loading to maximize utilization.
• Develop a high performance service culture within the functional department. Plan, organize and direct and efficient and effective functional department.
• Develop IKOs with team members and monitor individual performance.
• Conduct performance appraisal.
• Manage the allocation of appropriate resources and commitment of staff to the achievement of Global, Regional and Country objectives and targets.
• Identify training needs and opportunities to develop a highly skilled functional department.

Responsibilities:

• Good communication skills, written and verbal
• Must be able to work shift
• At Least 5 - 8 years & above Operations experience, preferably within transportation
• A must to have experience leading a team of front line agents
• Diploma / Degree or equivalent

Work Location: DHL Express (Singapore) Pte Ltd (South Asia Hub) -121 Airport Cargo Road Singapore 819480

Responsibilities:

• Plan, lead and monitor progress and performance against the project plan
• Manages day-to-day operational aspects of a project, which includes manpower planning, construction progress monitoring, preparation of master schedule and cost control
• Take actions to deal with the results of delay, bad weather or emergencies at construction site
• Liaise with clients, consultants, subcontractors and authorities in resolving site issues
• Effectively applies safe and economical methodolgyand enforces project standards

Job Requirements:

• Recognised Degree in Civil Engineering or its equivalent
• Minimum 8 years' construction experience in project/site management in construction industry
• Independent, diligent, meticulous and highly motivated with excellent team spirit

Job Description

• Plan, lead and monitor progress and performance against the project plan
• Manages day-to-day operational aspects of a project, which includes manpower planning, construction progress monitoring, preparation of master schedule and cost control
• Take actions to deal with the results of delay, bad weather or emergencies at construction site
• Liaise with clients, consultants, subcontractors and authorities in resolving site issues
• Effectively applies safe and economical methodology enforces project standards

Requirements

• Recognised Degree in Civil Engineering or its equivalent
• Minimum 12 years' construction experience in project/site management in construction industry
• Experience in Water Reclamation project is an advantage
• Completed relevant safety courses required by MOM
• Independent, diligent, meticulous and highly motivated with excellent team spirit

• Permanent role
• Raffles Place
• Monday - Friday, office hours
• To provide total solutions to clients’ staffing needs. Identify and pursue opportunities to cross sell other services and products to meet the needs of the client and increase revenue of branch/division.
• To meet monthly sales target in GP & Contribution
• To represent both the employer and employee and to manage & retain clients and candidates.
• Communicate terms and conditions of business including pricing (with appropriate approval) and guarantee provisions with clients to ensure common understanding of service expectations and costs.
• Understand the job-scope and the job-requirements from the clients before proceeding to source.
• To attract, select and present quality candidates who match the specific recruitment needs of our clients.
• To match the candidate to the right job and to provide opportunities to candidate.
• To manage and retain good candidates.
• Prepare written and verbal applicant resume summaries and brief candidates on the position & interview.
• To build strong relationship with clients and candidates. Maintain existing client relationships to ensure strong repeat buying and extension of services within the account.

Requirements:

• Degree
• CEI certification is an advantage
• Minimum 2years of experience in recruitment or in a target-oriented environment
• Strong knowledge in staffing techniques and labour regulations
• Possess a high degree of diplomacy and tact in managing issues and difficult situations
• To be actively involved in a highly dynamic and fast-paced work environment.
• Excellent communication and relationship building skills.

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(A) Job Title : Deputy Manager

(B) Function:

§ To support supervisors to plan the Global Sales and Marketing activities independently of Poly Vinyl Chloride resin and Chlor-Alkali products and manage the organization of the global sales team to deliver the budget.

§ To lead and coach overseas agents to meet their individual budgeted volume targets,

maximize the value of sales and effectively manage key customer/distributors

interfaces in support of the business strategy while upholding the company policies.

§ Extensive experience of the market and on job, the incumbent must be able to come up with business plan and budget in order to achieve corporate goal.

(C) Job Description

1) The incumbent’s main duties and responsibilities include, but not limited to, the following :

§ Compliant with safety standards and company policies in the course of conducting business activities assigned to the individual.

§ Set up credit line, review and analyze financial status of customers and manage credit control in accordance with the company’s requirements.

§ Accountability for development and execution of annual sales plan, including pricing initiatives, and customer margin management.

§ Coordinating with overseas agents for potential customers of expanding sales of Poly Vinyl Chloride resin and Chlor-Alkali products.

§ Correspondence & coordination with suppliers, clients & our overseas agents.

§ Planning & strategizing with suppliers to achieve company short & long-term goal.

§ Half yearly reviews on sales budget set with suppliers / distributors

§ Preparing monthly sales result / report or as and when required

§ Responsible for managing all suppliers/distributors activities within the territory by providing guidance and active support such as joint customer visits.

§ Identifying new customers, creating synergy and maximizing business opportunity.

§ Supporting sale presentations to suppliers, overseas agents and purchase presentations to customers for new product launch and when the market changes.

§ Managing and developing all aspects of the key customer relationship in support of the agreed sales plan for the region including complaint management.

§ Managing and coordinating customer support activities, allowed by the principal, for the assigned customer base and managing assigned personnel to maximize profit, growth and industry awareness within the boundaries set in the product marketing strategies / objectives.

§ Monitoring and reporting market information and trends in relevant industries and informing to stakeholders, business/senior management.

§ As deputy of supervisor to participate in cross-functional consultation or decision-making role.

§ Managing end user relations by coordinating agent activities, technical services, marketing, distribution in areas.

§ Improving and driving support process to enhance operational efficiency and compliance

§ Leading and coaching sales support for sales management activities

§ Developing new business investment opportunities.

2) Able to travel frequently on business trips. Entertainment with guests and business associates in the evening are sometimes required.

Competencies/Behaviors

§ Build effective teams/Collaborate/Cultivate innovation/Customer-focused/Result-driven/Ensure Accountability.

§ Excellent interpersonal and communication skill that facilitate an ability to effectively operate both externally and internally in order to drive for alignment and success.

§ Ability to build effective business relationships through a demonstrated understanding of local cultures and business environment.

§ Self-driven in business acumen, strategic agility and decision making to own priorities and operate independently to the success of this role.

(D) Requirements

1) Degree holder in any discipline

2) International trading administration knowledge including settlement such as L/C operation

3) More than 7 years trading business experience including at least 3 years Poly Vinyl Chloride resin or the polymer additives business experience. Well-developed negotiating skills to handle all level of audience.

4) Proficiency in spoken & written Japanese/English to communicate with our diverse base of customer & manufacturers.

5) Must be proficient in MS Word, Excel, Powerpoint & Teams (High Presentation level is required)

6) Standard accounting skill

7) Able to work well as team player

(E) Salary Range

S$7,500 – 7,700

Graduate/Trainee Recruitment Consultant

Onsite-Singapore 048622

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