Roles & Responsibilities

Responsibilities:

• Lead and guide the quantity surveyors in contract administration to ensure quality and timely delivery of their assigned tasks and responsibilities.
• Negotiate with subcontractors and monitor their performance to ensure compliance and adherence to project timelines.
• Advise and resolve requests for equitable adjustments, contract disputes, and claims with clients, consultants, and subcontractors.
• Prepare and monitor project cost budgets and cash flow, track changes in design/construction work, manage variations and adjust budget projections accordingly.
• Collaborate closely with the project team and oversee the quantity surveying team in analyzing, evaluating, and negotiating quotations to ensure timely contract awarding to subcontractors and suppliers.
• Draft contractual correspondence and ensure the timely finalization of accounts with clients and subcontractors.
• Participate in the project tender process, including leading the team in tabulating quantities and pricing.
• Perform other duties as assigned.

Requirements:

• Degree in Building, Civil Engineering, Quantity Surveying, or equivalent.
• At least 5 years of relevant experience in the full cycle of construction project administration.
• Have existing contacts/networks/pool of sub-contractors to source quotations/pricing, etc.
• Experience working in a Singapore Consultant Company is preferred.
• Experience with Singapore public civil projects is an advantage.
• Strong planning and organizational skills to meet deadlines.
• Essential knowledge of cost economics.
• Strong command of English.

Location: Changi

Responsiblities:

1. Report and present BIM implementation progress

2. Facilitate BIM meetings and workshops

3. Ensure compliance with CAG's and FUI Owner's Information Management Protocol

4. Identify and mitigate BIM-related risks

5. Collaborate with stakeholders (CAG, FUI Owners, Contractors)

6. Ensure accurate as-built models and asset data for FM & O&M digital handover

7. Provide monthly model update reports to CAG BIM team

Key Skills:

1. BIM expertise

2. Communication and presentation

3. Project management

4. Risk management

5. Collaboration and stakeholder engagement

Qualifications & Experience:

1. 10+ years BIM experience

2. Proficient in BIM software

3. Engineering/Architecture degree

4. Familiarity with multiple engineering disciplines

5. Strong communication and presentation skills

6. 5+ years continuous employment with Consultant/Contractor

7. Proven track record: BIM Company Deployment Plan, Project BIM Execution Plan (2+ projects)

8. BIM Management certification

Job Responsibilities and Duties

• Lead & Motivate Team: Guide the sales team to meet and exceed monthly, quarterly, and annual sales targets.
• Strategic Sales Planning: Work with the GM to develop sales strategies and launch effective campaigns to enhance market reach.
• Key Account Management: Build strong relationships with key clients, including clinic groups, private hospitals, and retail pharmacies.
• Business Development: Identify new growth opportunities and form partnerships to strengthen market positioning.
• Sales Operations: Oversee daily sales activities and take initiative on special projects as needed.

Job Requirements

• Proven Sales Success: Consistent record of meeting and exceeding sales targets.
• Leadership Skills: Experienced in managing and inspiring a sales team.
• Industry Knowledge: Background in pharmaceuticals or healthcare, with strong market insight.
• Strategic Thinking: Ability to identify growth opportunities and drive market expansion.
• Communication: Strong verbal and written skills for effective client and team interactions.

Responsibilities:

• Develop potential sales and businesses plan to achieve
• Track sales goals and reporting results as necessary.
• Liaise with clients on project details, design concepts and requirements
• Manage client’s expectations on projects, events or exhibition
• Prepare budget and cost management for tender submission or quotation for client's review
• Brief designers on concepts and specification requirements of clients project
• Meetings and liaise with consultants, sub-contractors and any other parties involved to deliver project based on client’s requirements
• Assist Operations to resolve operational issues related to projects
• Submit relevant documents to Landlord, building management and/or relevant authority in a timely manner
• Inspect off-site fabrication and on-site installation
• Ensure project is completed smoothly and step up to resolve any problems that might occur
• Any other duties as assigned

Requirements:

• Minimum Degree/Diploma or equivalent education
• Minimum of 2 years’ working experience in event / project management
• Possess excellent written and verbal communication skills
• A team player and able to multi-task and thrive in a fast-paced environment

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

General Summary of Responsibilities:

• Heads a Property Management Sub Team.
• Responsible to the Director (Ops) for the business result of the Team.
• Undertake continued development of the Team in accordance with the approved business plan.
• Source business for the company / division generally by client contact, networking as well as general promotion of PFS services.
• Undertake training and development of the people within the Team and promote an on-going career path for them within PFS.
• Provide leadership, managerial direction and personal encouragement to all employees within the Team, including guidance on all property management procedures.
• Responsible for the efficacy of complaints management within the Team.
• Liaise with existing building owners on property management performance, including the use of tenant and client surveys.
• Prepare agendas, minutes recording and convene and attend all Council meetings and Annual General Meetings

Requirements

• Degree / Diploma in Building/ Real Estate Management or other related discipline with minimum 6 years of property management experience; inclusive of at least 3 years in a managerial role
• Experience in MCST work and knowledge of BMSMA is a must.
• Matured and independent with the ability to lead team
• Strong negotiation, communication and leadership skill
• Diligent, well organised and committed to excellence

Purpose of the Job

Reporting to Finance Manager to support the finance department in carrying out the responsibilities of the accounting department.

Roles & Responsibilities

• Perform financial accounting for a full set of accounts; monthly/quarterly/year-end closing
• Main PIC to work closely with Shared Service Centers (SSC) on posting/reviewing of daily/month-end closing journal entries
• Prepare external audit deliverables and support Group reporting requirements on a monthly/quarterly basis
• Perform monthly variance analysis on B/S & P/L
• Prepare and review intercompany cost allocation and recharges/billings
• Work closely with Business PICs to ensure that accruals are accurately recorded in the books
• Support in the training of new joiners on Finance policies
• Prepare presentation materials periodically for the management (Financial / Managerial accounting matters)
• Work with internal or regional teams for continuous improvement of processes
• Support key regional projects including new / changes in accounting standards, financial systems
• Continuously improve and optimize our financial workflows and conventions and use existing technology tools and applications to increase efficiency and automation

Subordinate activities

Assistant Manager

• Support Finance Manager in guiding a team of Finance Executives on day-to-day Finance operations
• Main PI to lead SSC on daily/monthly closing matters

Job Requirements

• Bachelor’s degree in Accounting or equivalent
• More than 5 years of experience with a mix of Big 4 accounting firm and commercial experience
• CPA/CA or equivalent preferred
• Experience in SAP is required
• Possesses an in-depth understanding of accounting principles and company procedures.
• Strong planning and organizational skills with the ability to work under tight deadlines
• Excellent analytical, communication, and interpersonal skills
• Strong business sense with good financial analysis
• Advanced Excel skills, experience with building financial / budgeting models

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem areas

We are a Singapore Accountancy firm looking to recruit a business development manager to market our accountancy services and to acquire new clients.

The job responsibilities are as below:

• Source and develop new potential customer
• Approach existing and new customer to fix appointment
• Maintain and develop existing and new customer database in excel
• To achieve KPI set by the management

Job Requirements

• Minimum GCE 'N' or 'O' Level
• Good communication skills and self-motivating
• Able to communicate in Mandarin to communicate with Chinese clients
• Flexible working hours between 9am to 6pm
• Able to work independently and good team player in friendly working environment
• Working location: 362 Upper Paya Lebar Road (Near Hougang, Serangoon North)
• Base Salary + Commission

Who are we looking for?

• A people-person and an excellent communicator. You can not only talk the talk but also walk the walk when it comes to advocating for healthier, more sustainable lifestyles. You get what we're about and can communicate it in a way that resonates.
• We’re looking for someone that can help generate leads, drive sales, acquire customers and then grow with them! Pun Intended! You are a self-starter that is willing to roll up their sleeves and get their hands dirty. You have the ability to adapt and think on your feet. You have strong interpersonal skills. You are comfortable networking.
• You are someone with a growth, ‘can do’, data driven mindset. You have at least 3 years previous sales or business development experience.
• You have a good grasp of social media channels: think Instagram stories, LinkedIn posts, maybe even some TikTok for good measure

You are an urban farmer and a lifestyle enthusiast

• Regularly visit and help manage our community of wall farms throughout Singapore with support and assistance.
• Encourage, enthuse, empower and educate our communities to grow their own food and live healthier, happier, more sustainable and self-sufficient lives. No previous farming experience required - we can teach that.

You help with marketing and act as a brand ambassador

• Organise pop up events and help conduct workshops with clients
• From time to time, represent Grobrix at trade shows with that contagious enthusiasm of yours.
• Grow your personal brand and promote the company profile with social media channels.

You help drive business development and sales

• Help generate leads and drive the sales pipeline.
• Conduct client presentations with a view to customer acquisition.
• You should be as comfortable on Zoom as you are in the boardroom.

You are an account manager

• Be a primary point of contact for key clients.
• Manage and grow existing accounts, ensuring continued partnership and support. Identify upsell opportunities and work to develop them

Learn more about Grobrix.com

Industry

• Farming

Employment Type

Full-time

Overview

Bot MD is a Y Combinator funded startup with the mission of Empowering Doctors around the world. Our core technology, “Bot MD”, is a proprietary medical A.I. chat engine that can be integrated with any hospital and clinical information system and used to power any chat platform (e.g. WhatsApp, Facebook Messenger, Viber) to help doctors and nurses automate patient engagement and remote monitoring.

We are looking for a passionate and driven Sales Account Manager to join our growing team to support our enterprise hospital and clinic customers in the rollout and implementation of Bot MD products across Singapore.

This role will be a great fit for you if you love driving growth, get excited by engaging with clients and are passionate about using data to drive insights into actions and delivering results. This is a hunter role.

In this role, you will report directly to the Regional Sales Manager and help to strengthen the playbook of Bot MD’s sales and account management strategies across Singapore. If you love working in fast-paced and creative environments, have a passion for healthcare and want to help change the world, please come talk to us at [email protected] .

Responsibilities

• Drive end-to-end outbound sales and overall revenue growth for hospitals and clinics across Singapore.
• Collaborate with internal stakeholders to drive process and product improvements to support client renewal and revenue growth.
• Uncover new opportunities within existing clients to enable up-sell and cross-sell conversations.
• Opportunity to build a playbook to scale across the region.

Required Skills

• 5+ years of sales experience; with relevant hunting experience in the healthcare or startup tech related fields
• Passionate about Bot MD’s products and impacting healthcare.
• Love technology and possess a deep understanding of SaaS products, ideally with experience managing hospital and clinic stakeholders within the medical industry.
• Experience in collaborating with cross functional teams (product management, solutions delivery, engineering).
• Team player with great communication skills and a can-do spirit.

Our client, a MNC in Freight Forwarding industry is seeking for a Freight Manager ( Documentation ) - $ 8,500.00 + AWS + VB / MNC / CENTRALWEST AREA

Requirements

• Degree or Diploma in Logistics / Supply Chain or relevant
• Min 7 to 8 years experience overseeing a team of 10 to run a Sea / Ocean Freight Export Operation for key account clients
• Extensive background in Freight Forwarding industry (Agent environment)
• Strong experience in Shipping, Booking and full Documentation functions
• Strong leadership skill
• Possess good communication & interpersonal skills

Others

• Salary: $ 8,500.00 + AWS + VB
• 5 days work week, office hour
• CentralWest area

Interested candidate can your resume (preferably word format prefer) to [email protected]

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

• Review payments and claims to ensure compliance to NUS & Grantors' guidelines.
• Administer the grants in timely manner.
• Assist Principal Investigators on grant variations, extensions and other change requests.
• Assist in submission of progress and final reports.
• Monitor and keep track of the expenditures of the grants awarded.
• Assist in preparation and submission of grant related financial reports.
• Perform finance-related tasks such as fund management, preparation and analysis of financial statements for audit and reporting to relevant agencies on grants’ matters.
• Liaise with relevant government authorities and other departments on grant related issues.
• Assist in management reporting, monitoring expenditure, cash flow and tax related to grant matters.
• Ensure compliance to applicable standards, policies and procedures including Singapore Financial Reporting Standards.
• Liaise with external auditors on the year end closing.
• Any other finance duties assigned from time to time.

Requirements

• Diploma / ACCA / Bachelor Degree

Responsibilities:

• Determine optimal logistics operating solutions for customer
• To support implementation of projects handover, and on occasion, take the lead to develop and cross-functional implementation of value-added supply chain solutions
• Be responsible for sales lead, tenders and RFQ
• Maintain regular contact and develop new business with existing customers
• Lead the operation team in handling customers’ enquiries
• Consistently monitor our service standards and work with our operations team to drive suppliers and operation teams across all areas of responsibility ie lead times, complaints, escalation
• Work together with relevant stakeholders
• Perform any ad hoc duties / projects as assigned by the management

Requirements:

• Bachelor's degree or equivalent experience in Business
• Excellent written and verbal communication skills
• Proven experience or track records of past secured accounts and positive sales performance
• Proficient in MS Office such as PowerPoint, Excel, Words etc
• Strong in analytical skills
• Customer oriented

Job Description Responsibilities:

• Ensure the projects are fully attended and completed to meet agreed deadlines
• Supervising the project progress to ensure that issues of the project are identified and solved
• Attend meetings, liaise and manage clients to complete project deliverables
• Experience managing a team on site at an event, ability to troubleshoot on site and react, provide solutions to the internal team, external suppliers and clients alike.
• Working with Management to adapt strategy with objectives continuously improving on SOPs where necessary.

Skill Requirements

• Strong project management skills
• Observant and paying great attention to detail
• Good interpersonal skills and effective communicator
• Problem solver and creative

Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.

Join our team within Chemtech division in Sulzer Singapore Ltd as Product Line Manager to help us take our business to the next level.

Your main tasks and responsibilities:

• Joint order intake responsibility with Front Sales for assigned product lines / geographical area.
• Understand the value chains and market drivers/dynamics.
• Generate relevant sales strategy.
  Follow-up market trends, customers and competitors, and propose actions when required.
• Ensure coordination with relevant stakeholders to ensure Sulzer IP interests are preserved (FTO, creation of new IP, defense of existing IP).
• Assist the Front Sales in exploring the market for new business and acquisition of new customers.
• In close cooperation with process engineers, lab engineers and product specialist, develop technical solutions and concepts for our customers. This includes in particular the management of the coordination with the crystallization test center in Switzerland (logistic, HSE evaluation, evaluation of test results).
• Prepare commercial and technical proposals including cost evaluation, price calculation and risk assessment. Define the (value) selling strategy.
• Timely update of CRM and Sulprice to ensure data quality.
  Together with Front Sales negotiate commercial and technical proposals with our customers.
• Participate to fares, trade shows and symposia.
• Ensure smooth cooperation with front-ed sales in other locations, contribute actively to exchange of knowledge between our international locations.

To succeed in this role, you will need:

• Degree/Master in any Engineering
• Knowledge of the chemical and polymer industries value chains (familiarity with separation technologies such as crystallization and/or crystallization technology would be an asset)
• Ideally with several years of experience in the sales of complex technical solutions.
• Customer focused with excellent communication skills, ability and mind set to build connections and understand the value chain beyond the initial customer requirement.
• Team oriented with ability to collaborate within a multicultural organization

Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.
We are proud to be recognized as a Top Employer 2024 in Brazil, China, Germany, Switzerland, the United Kingdom and the United States.

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem areas

The role will be responsible for 3 functions within the IT Business Group:

• IT Infrastructure
• Cybersecurity
• Governance

IT Infrastructure

• Lead a team of 24-by-7 team members to ensure technology operations are efficient and effective from cost and stakeholder satisfaction angles, and the IT environment is reliable.
• Develop and implement a systematic and rigorous approach to ensure data and system control, security and integrity.
• Ensure that policies and procedures are in accordance with evolving regulations, legal requirements and industry standards.
• Ensure that policies and procedures are complied with, and audit findings comprehensively addressed.
• Ensure the IT infrastructure has strong protection, detection, and response capabilities for cybersecurity threats.
• Maintain a business continuity and disaster recovery plans to ensure timely and effective restoration of data and IT services in the event of a disaster.

Cybersecurity

• Drive organization wide IT awareness initiatives through provisioning of CBT for security, identify possible gap of understanding in staff and facilitate re-training/awareness session.
• Facilitate Information Security Management System (ISMS) audit planning, coordination, management response, rationalisation and collation and tracking of audit action items with internal and external parties.
• Drive simulated phishing campaigns to improve security posture of organisation.
• Ensure compliance with ISO27001 and Cybersecurity Code of Practice under the Cybersecurity Act.

Governance

• Enforce IT policy, standards and procedures/guidelines in accordance to internal policies, and applicable regulations (such as PDPA, Cyber Security Act, EMA Regulations, and Computer Misuse Act).
• Perform periodic reviews of the IT system access.
• Facilitate IT audit planning, coordination, management response, and tracking of audit action items with internal and external parties.
• Perform IT compliance check by reviewing control effectiveness.
• Perform IT audit on established standards.

Financial Management

• Manage the annual IT budgeting exercise with Finance.
• Track OPEX and Capex spend against budgets.
• Manage purchase requisitions and process invoices for IT purchases.
• Prepare waiver of competition, variation order, evaluation and award papers where necessary.
• Track contracts – utilization and renewals.
• Track assets, licenses, maintenance expiry dates, end of life/support dates.

Requirements

• Degree in Information Systems, Engineering or related discipline.
• At least 10 years’ experience in an IT related field.
• Candidates from oil and gas industry, complex utilities and infrastructure corporations will be considered favorably.
• Demonstrated ability to lead and perform at a management capacity, demonstrating initiative, creativity, and consensus-building skills. Serve as a member and leader of various corporate committees and task force groups.
• Proven track record of successful large project implementations, broad IT infrastructure and application architecture knowledge. Have strong infrastructure domain knowledge around cloud computing.
• Self-starter, independent, and hands-on. Good interpersonal, facilitation skills, customer focused/service oriented, and has effectively affected change.
• Ability to work as part of larger teams and leading cross-function team initiatives

Candidates with more senior experience will be considered for the Senior Manager role.

1. Conduct market research to identify new business opportunities

2. Build and maintain strong relationships with clients and partners

3. Work with internal teams to develop strategies that meet market and client needs

4. Present business plans to company leaders and stakeholders

5. Monitor the progress of business initiatives and adjust plans as necessary

6. Understand your company’s product positioning and keep tabs on competitor

7. Collaborate with the sales team to generate leads and secure new clients

Responsibilities:

• Research the market to identify new business opportunities that align with company goals.
• Build meaningful, long-term relationships with corporate clients.
• Partner with internal teams to tailor strategies that meet market and client needs.
• Present growth strategies and action plans to senior leadership.
• Track and review business performance regularly, making adjustments to stay on course.
• Keep up with industry trends and competitor activity to stay ahead of the curve.

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

• Manage the staffing process, including recruiting, interviewing, hiring and onboarding
• Ensure job descriptions are up to date and compliant with all local, state and federal regulations
• Develop training materials and performance management programs to help ensure employees understand their job responsibilities
• Create a compensation strategy for all employees based on market research and pay surveys; keeps the strategy up to date
• Investigate employee issues and conflicts and brings them to resolution
• Ensure the organization’s compliance with local, state and federal regulations
• Use performance management tools to provide guidance and feedback to team
• Ensure all company HR policies are applied consistently
• Maintain company organization charts and employee directory
• Partner with management to ensure strategic HR goals are aligned with business initiatives
• Maintain HR systems and processes
• Conduct performance and salary reviews
• Provide support and guidance to HR staff
• Analyze trends in compensation and benefits
• Design and implement employee retention strategies

We are looking to expand our logistic company to other sector. Your role will be responsible for winning new business by penetrating new clients. This role will be expected to set demanding personal goals, work as hard as necessary to get things done, take challenges head on, and remain resilient in the face of difficulties. We are looking for candidate with 2 to 4 years of experiences in business/logistic field.

Responsibilities:

• Collaborate with other departments, including sales, operations, and finance, to ensure a seamless customer experience.
• Develop SOP’s for strategic accounts in association with Site Manager, Operations Manager, IT Manager and associates internal colleagues where applicable, to detail all processes, rate structure, capturing of customer identified KPI’s.
• Attend targeted networking events.
• Identify current state, desired future state, pains & desired gains of prospects.
• Partner with Account Manager & Carrier Sales to build ideal solution & pricing for the prospect.
• Partner with Leadership, Account Manager & Carrier Sales to identify new opportunities to upsell, cross-sell product & service offerings.
• Build and maintain strong relationships with existing clients and stakeholders. Candidate with outgoing personality is a plus.
• Analyze market trends and competitor activities to identify business opportunities.
• Prepare and present proposals to clients that align with their business needs and objectives.
• Participate in industry events and conferences to promote the company and build relationships with potential clients.
• Prepare and present business development reports to senior management on a regular basis.

Product Manager (Card Acquiring)

We are representing a global leader in the Financial Space in search for a Card Acquiring Product Manager

• This role involves working closely with various internal and external stakeholders to identify market needs, develop strategic product plans, and deliver innovative card acquiring solutions that meet customer demands and enhance the overall payment experience.
• Responsibilities:
• Define and manage the product roadmap for card acquiring products, ensuring alignment with business objectives and customer needs.
• Collaborate with cross-functional teams, including sales, marketing, operations, technology, and compliance, to develop and implement new products and features.
• Monitor product performance, identify areas for improvement, and make data-driven decisions to optimize product offerings.
• Manage the end-to-end product development process, including requirements gathering, design, development, testing, and launch.
• Create and maintain product documentation, including user guides, FAQs, and training materials.
• Provide subject matter expertise and support to sales and customer service teams to ensure successful product adoption and customer satisfaction.

Job Requirements

• 3-5 years of experience in B2B product management, preferably in the payments or financial services industry.
• Strong understanding of card acquiring products and services.
• Experience working with card schemes (e.g., Visa, Mastercard, American Express) and knowledge of payment industry regulations and compliance requirements.
• Excellent communication, presentation, and interpersonal skills, with the ability to collaborate effectively across teams and with external partners.
• A customer-centric mindset and a passion for delivering exceptional payment experiences.

Regret to inform that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number: R1878287

Business Registration Number: 201735941W.

Licence Number: 18S9037

Position Overview:

Join us as an ecommerce Operations Manager and oversee our company’s ecommerce operations, ensuring a seamless and positive customer experience. That involves streamlining processes, optimizing order fulfilment, and enhancing the customer journey in the ever-evolving world of online retail. If you are a motivated and organized individual who can stay ahead of industry trends, adapt quickly to changes in the market, and effectively collaborate, we want you!

eCommerce Operations Manager is responsible for overseeing and managing all the company's eCommerce business operations. We are looking for right candidate to use his/her knowledge and understanding of the ecommerce landscape to identify improvements areas, develop growth strategies and manage the daily operations that drive online sales.

Be at the forefront of managing our ecommerce operations!

In this role, you will:

• Develop and execute strategies to improve customer experience throughout the eCommerce journey.

• Monitor sales performance and track key metrics, analyzing data to identify areas for improvement and implement necessary changes.

• Implement efficient processes and procedures to ensure timely and accurate order fulfillment.

• Utilize customer data analysis to identify patterns, preferences, and pain points and make data-driven decisions.

• Monitor and evaluate the performance of promotional campaigns, making adjustments as needed to maximize their effectiveness.

• Stay updated with industry trends, technologies, and best practices in eCommerce operations, implementing relevant strategies to increase revenue and profitability.

• Collaborate with other departments, including marketing, supply chain, and customer support to ensure seamless integration across all functions.

• Track and analyze inventory levels, ensuring optimal stock availability and minimizing stock-outs or excess inventory.

• Manage customer accounts and provide support, addressing issues or concerns to maintain high customer satisfaction with customer service team.

• Develop and implement strategies to reduce costs, improve operational efficiency, and streamline processes.

Essential skills and qualifications:

• Bachelor's degree in Business, Marketing, or a related field.

• Minimum of 5 years of experience in eCommerce or operations management.

• Strong knowledge of eCommerce platforms, technologies, and industry best practices.

• Excellent organizational and communication skills.

• Proven experience in developing and implementing plans to improve the customer experience.

• Ability to work collaboratively and effectively with cross-functional teams.

• Proficiency in customer data analysis and business intelligence tools.

• Proficient in Mandarin and English to communicate with our headquarters in China.

The character we’re looking for:

• Analytical and problem-solving mindset, with the ability to make data-driven decisions.

• Adaptable and flexible, navigating and thriving in a dynamic eCommerce landscape.

• Results-oriented, with a focus on achieving and exceeding targets.

• Excellent interpersonal and communication skills to effectively collaborate with stakeholders at all levels.

• Self-motivated and organized, with strong attention to detail and the ability to prioritize tasks effectively.

• Strong leadership and decision-making skills to drive successful eCommerce operations.