Join us as a strategic change agent, playing a pivotal role in shaping the future of our organization. You’ll drive impactful projects, influence company-wide initiatives, and create a legacy that empowers employees at all levels. If you thrive on fostering innovation, leading dynamic teams, and celebrating successes, this is the role for you.

Role and Responsibilities

• Strategic Change Leadership: Develop and implement a comprehensive roadmap for continuous improvement that aligns with long-term business objectives and drives strategic transformation.
• Lean & Kaizen Excellence: Champion lean methodologies and Kaizen practices to streamline operations, eliminate waste, and deliver breakthrough results.
• Culture of Innovation: Foster a mindset of innovation and continuous improvement throughout the organization, empowering teams to think creatively and take ownership of their contributions.
• Recognition & Storytelling: Establish recognition programs to celebrate employee contributions and use storytelling to share success stories that motivate and inspire.
• Employee Empowerment: Launch and guide employee-led initiatives to encourage participation in process improvements, enhancing engagement and ownership.
• Cross-Functional Collaboration: Partner with various teams and senior leaders to align initiatives with strategic business goals and ensure the successful integration of best practices.
• Digital & Lean Synergy: Integrate digital solutions with lean methodologies to optimize processes and support data-driven decision-making.
• Sustainability Focus: Align lean activities with sustainability initiatives to contribute to the organization’s environmental and social responsibility goals.
• Continuous Learning: Stay at the forefront of industry trends and incorporate cross-industry best practices to keep the organization ahead of the competition.
• Diversity & Inclusion: Ensure diverse perspectives are included in all continuous improvement initiatives, leveraging the full potential of the workforce.

Key Competencies

• Leadership & Communication: Exceptional ability to lead, influence, and communicate effectively with employees at all levels.
• Soft Skills: Empathy, adaptability, and strong listening skills to build trust and excitement for change.
• Analytical & Problem-Solving: Strong analytical skills with a proven ability to address complex challenges and implement effective solutions.

Qualifications and Experience

• Bachelor’s degree in Business Administration, Industrial Engineering, Operations Management, or a related field. Advanced degrees or Lean certification are a plus.
• Minimum of 5 years in implementing lean, Kaizen, and large-scale transformation projects that engage and elevate the workforce.

Manager Job Responsibilities:

Accomplishes department objectives by managing staff; planning and evaluating department activities.

Maintains staff by recruiting, selecting, orienting, and training employees.

Ensures a safe, secure, and legal work environment.

Develops personal growth opportunities.

Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.

Coaches, counsels, and disciplines employees.

Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.

Establishes strategic goals by gathering pertinent business, financial, service, and operations information.

Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.

Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.

Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.

Contributes to team effort by accomplishing related results as needed.

Manager Qualifications / Skills:

Performance management

Project management

Coaching

Supervision

Quality management

Results driven

Developing budgets

Developing standards

Foster teamwork

Handles pressure

Giving feedback

Manager Job Responsibilities:

Accomplishes department objectives by managing staff; planning and evaluating department activities.

Maintains staff by recruiting, selecting, orienting, and training employees.

Ensures a safe, secure, and legal work environment.

Develops personal growth opportunities.

Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.

Coaches, counsels, and disciplines employees.

Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.

Establishes strategic goals by gathering pertinent business, financial, service, and operations information.

Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.

Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.

Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.

Contributes to team effort by accomplishing related results as needed.

Manager Qualifications / Skills:

Performance management

Project management

Coaching

Supervision

Quality management

Results driven

Developing budgets

Developing standards

Foster teamwork

Handles pressure

Giving feedback

The successful candidate will handle, manage, and oversee corporate secretarial matters of TracX Logis Pte. Ltd and its group companies and provide general commercial legal support operating in the APJ region.

Duties and Responsibilities

Corporate Secretarial Support & Compliance

• To support all the Board requirements including preparing directors' resolution and other corporate secretarial related documents as required to support the Company and its group companies' needs and requirements by drafting and/or facilitating execution of corporate documents/resolution.
• To liaise with local corporate secretarial service providers, external legal counsel on corporate secretarial and compliance related matters with specific focus on statutory filings.
• To maintain, update and safekeep records of constitutional documents, Statutory Registers, minutes and resolutions.
• To handle KYC and other corporate secretariat related queries from internal and external stakeholders.
• To ensure compliance with all relevant legislation / regulations by assisting in creating and implementing internal policies that promote legal compliance and best practices.

General Commercial Legal Support

• To provide precise and timely legal counsel on a wide range of legal, contractual, and procurement matters.
• To manage and oversee the administration of legal contracts.
• To work closely with senior management and other teams to offer legal insights and support strategic business decisions.

Job Requirements:

• Minimum 3 years PQE or relevant working experience, in-house experience in a multi-national company is preferred.
• Non-legal professionals with minimum 5 years’ corporate secretarial experience with relevant qualifications will be considered.
• Strong command in English and excellent writing skill.
• Organised and able to manage deadlines and work with tight deadlines.

Ready to Join the Journey?

Submit your resume and let's build something amazing together! Apply Now through the link.

PLUTO SYSTEM ENGINEERING PTE LTD is looking for a skilled Scaffolding Supervisor to oversee our scaffolding teams and ensure all aspects of scaffold construction, alteration, and dismantling are carried out safely, efficiently, and in compliance with regulatory requirements. The ideal candidate will be decisive, attentive to detail, and proficient in managing multiple tasks within tight deadlines. If leadership and safety in construction are your expertise, we need you to help us uphold our standards of project excellence and safety.

Key Responsibilities

• Oversee the daily operations related to scaffolding on the construction site.
• Ensure compliance with all health and safety regulations and maintain a secure job environment.
• Coordinate the assembly and dismantling of scaffolding structures in accordance with project needs.
• Conduct regular inspections and maintenance checks on scaffolding materials and equipment.
• Train and supervise scaffolding teams, providing guidance and feedback.
• Collaborate with project managers, engineers, and other construction professionals to facilitate effective project execution.
• Prepare reports and documentation concerning scaffolding operations.
• Assist in the resolution of any scaffolding-related issues that arise on site.

Requirements

• Proven experience as a Scaffolding Supervisor or similar role in the construction industry.
• Strong understanding of health and safety regulations related to scaffolding.
• Excellent leadership and team management skills.
• Ability to read and understand blueprints and schematic drawings.
• Certification in Scaffolding SPECIFIC CERTIFICATION, SCAFFOLDING SUPERVISOR] is required.
• Strong organizational and problem-solving skills.
• High school diploma or equivalent; further education or certification in construction safety is a plus.

*** Recrutiement Agency Hiring For Consultant ***

** WORK FROM HOME & ON YOUR OWN PACE **

* FULL COMMISSION BASE

- Able accept full commission base

- Work from home and on your own pace

- Passion in sales

- Good communication skills

- High commission structure

- Guidance will be provided

- Self motivated

- Good initiative

- Having CEI certificate is an advantage

Call Kesmond @ 97438394 for more info.

Kesmond Yow

Mobile: 97438394

Reg. No.: R1550395

Kylice Recruitment Pte. Ltd.

EA No.: 19C9585

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

Job Description

• Responsible in running the full operations of the café including opening and closing of café
• Lead the entire F&B team, Establish targets, KPI’s, schedules, policies and procedures
• Coaching and training of service staff
• Maintain high level of service standard and cleanliness of café
• Comply with all health and safety regulations
• Building strong rapport with guests
• Handle guest feedback/complaints
• Managed roster of staff including part timers

Job Requirement

• Min 2 year of relevant experience in supervisory role in F&B environment
• Preserve excellent levels of internal and external customer service
• Identify customers needs and respond proactively to all of their concerns
• Good F&B knowledge, knowledge of POS and MS office
• A hands-on person in delivering F&B services
• Creative and positive working attitude
• Work with passion, zest, energy and professionalism

Job Description:

• Handle the entire procurement processes and support workflows, according to the sourcing strategies set.
• Manage the full procurement process, including supplier tendering, selection, contract negotiation, and ensuring timely ordering, delivery, and payment to meet operational needs.
• Build and maintain strong relationships with suppliers and internal stakeholders, promptly addressing any issues related to orders, deliveries, or quality.
• Ensure all procurement activities comply with policies, standards, and regulations while keeping accurate, up-to-date records of contracts, purchase orders, and supplier performance.
• Excellent negotiation skills with the ability to build strong relationships with vendors and manage contract agreements effectively.
• Perform other duties as assigned.

Job Requirement:

• Candidate must possess Diploma or above in relevant discipline.
• Minimum 3 years of experience in procurement preferably in construction/ civil engineering industry.
• Experienced with sourcing and material understanding.
• Have experiences in working in large scale projects.
• Bilingualism will be an advantage as we need to oftenly and effectively communicate with overseas stakeholders.
• 6 days work

Job Description:

• Handle the entire procurement processes and support workflows, according to the sourcing strategies set.
• Manage the full procurement process, including supplier tendering, selection, contract negotiation, and ensuring timely ordering, delivery, and payment to meet operational needs.
• Build and maintain strong relationships with suppliers and internal stakeholders, promptly addressing any issues related to orders, deliveries, or quality.
• Ensure all procurement activities comply with policies, standards, and regulations while keeping accurate, up-to-date records of contracts, purchase orders, and supplier performance.
• Excellent negotiation skills with the ability to build strong relationships with vendors and manage contract agreements effectively.
• Perform other duties as assigned.

Job Requirement:

• Candidate must possess Diploma or above in relevant discipline.
• Minimum 3 years of experience in procurement preferably in construction/ civil engineering industry.
• Experienced with sourcing and material understanding.
• Have experiences in working in large scale projects.
• Bilingualism will be an advantage as we need to oftenly and effectively communicate with overseas stakeholders.
• 6 days work

About ST Engineering

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.

About our Line of Business – Advanced Networks & Sensors

Our Advanced Networks & Sensors business specializes in platform digitalization, advanced connectivity, and cutting-edge manufacturing. This diversity of capabilities presents a range of roles through which you can contribute to the development of innovative, secure, and patented products. Join our team and play a crucial role in developing tomorrow’s technology and connectivity solutions and services to sectors spanning defence, public security, government, and the commercial realm. Your work will have a global impact as we empower customers through advanced communications, intelligent sensors, and the deployment of AI-enabled Edge applications for mission-critical roles.

Together, We Can Make A Significant Impact

You will hunt, qualify and acquire new businesses with new accounts for the Singapore Public Sector domain. You will work closely with stakeholders from the solutions and project teams in response to RFQ/RFI. We are looking for a candidate with a can-do attitude, strong sense of ownership and desire to succeed in a role with significant growth opportunities in Singapore and regionally.

Be Part of Our Success

• Prospect, build, develop and manage relationships with potential new clients
• Possess good prospects qualification
• Able to collaborate with key stakeholders to develop winning proposals that creates value for the client and respond to RFI/RFQ
• Participate as a key stakeholder in pricing strategy
• Pitch at key events such as trade exhibitions and conferences and solicit feedback and information on market trends, as well as prospect for new clients
• Organise technology demonstration events to showcase capabilities and engage potential customers
• Handle sales cadence where required

Qualities We Value

• Degree in Engineering or Business
• More than 5 years’ experience in Sales and leading a team
• Prior experience in Government sector will be an added advantage
• Good working knowledge of MS Office
• Aptitude in articulating business proposals and plans to key stakeholders
• Hands-on experience with Salesforce software is a plus
• Experience in the homeland borders control, maritime and/or aviation hubs would be ideal
• Working location is in Jurong East
• Singaporeans Only

Our Commitment That Goes Beyond the Norm

• An environment where you will be working on cutting-edge technologies and architectures.
• Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.
• Meaningful work and projects that make a difference in people’s lives.
• A fun, passionate and collaborative workplace.
• Competitive remuneration and comprehensive benefits.

Working location is in Jurong East

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service

Job Description:

• Report to the head of finance department.
• Full sets of accounting duties.
• Review monthly accounts.
• Liaise with auditors on statutory audit matters; tax agents/tax authorities on tax submission and tax queries.
• Ensure accurate preparation of the monthly closing and financial reports.
• Responsible for the management reporting, budgeting, and forecasting process.
• Review and enhance the financial management and reporting process.

Job Requirement:

• Hold a bachelor degree in accountancy/ finance or equivalent.
• Minimum 10 years of relevant working experience.
• Good communication and interpersonal skills.
• Bilingual language will be an advantage as we need to oftenly and effectively communicate with overseas stakeholders.
• Have experiences in working in large scale projects.
• 6 days work.

Job Description:

a. Handle full set of accounts AR, AP, GST F5 submission and tax computation/filing for a group of companies

b. Perform monthly closing and bank reconciliation

c. Manage debtors’ control to ensure timely collection of trade receivables

d. Prepare monthly closing reports, schedules and variance analysis as well as yearly financial statements

e. Liaise with Sales department with regards to invoicing and collection matters

f. Review payments to suppliers (local and overseas)

g. Ensure compliance or financial authority limits, financial reporting standards (FRS), company policies and other regulations

h. Monitor working capital and support the business unit in budgeting and planning

i. Responsible for quarterly stock take and half-yearly fixed asset sighting

j. Assist in foreign workers work pass application, cancellation and renewal

k. Liaise with auditor for yearly statutory audit and periodic internal audit

l. Any other ad-hoc duties as assigned

• Highly analytical with excellent problem-solving skills
• Empathetic leadership style
• Capable of clearly communicating with others
• Superb organizational and time-management abilities
• An understanding of basic arithmetic
• Competent computer literacy
• Managerial experience in an office setting
• Deep understanding of budgeting best practices
• In-depth knowledge of Microsoft Office or Google Suite
• Outstanding strategic planning abilities
• Comprehensive understanding of office management processes
• Demonstrable resourcefulness in high-stress situations
• Preferably with a Degree

Job Description:

• Handle the entire procurement processes and support workflows, according to the sourcing strategies set.
• Manage the full procurement process, including supplier tendering, selection, contract negotiation, and ensuring timely ordering, delivery, and payment to meet operational needs.
• Build and maintain strong relationships with suppliers and internal stakeholders, promptly addressing any issues related to orders, deliveries, or quality.
• Ensure all procurement activities comply with policies, standards, and regulations while keeping accurate, up-to-date records of contracts, purchase orders, and supplier performance.
• Excellent negotiation skills with the ability to build strong relationships with vendors and manage contract agreements effectively.
• Perform other duties as assigned.

Job Requirement:

• Candidate must possess Diploma or above in relevant discipline.
• Minimum 3 years of experience in procurement preferably in construction/ civil engineering industry.
• Experienced with sourcing and material understanding.
• Have experiences in working in large scale projects.
• Bilingualism will be an advantage as we need to oftenly and effectively communicate with overseas stakeholders.
• 6 days work

Job Description:

• Report to the head of finance department.
• Full sets of accounting duties.
• Review monthly accounts.
• Liaise with auditors on statutory audit matters; tax agents/tax authorities on tax submission and tax queries.
• Ensure accurate preparation of the monthly closing and financial reports.
• Responsible for the management reporting, budgeting, and forecasting process.
• Review and enhance the financial management and reporting process.

Job Requirement:

• Hold a bachelor degree in accountancy/ finance or equivalent.
• Minimum 10 years of relevant working experience.
• Good communication and interpersonal skills.
• Bilingual language will be an advantage as we need to oftenly and effectively communicate with overseas stakeholders.
• Have experiences in working in large scale projects.
• 6 days work.

Job Description:

• Report to the head of finance department.
• Full sets of accounting duties.
• Review monthly accounts.
• Liaise with auditors on statutory audit matters; tax agents/tax authorities on tax submission and tax queries.
• Ensure accurate preparation of the monthly closing and financial reports.
• Responsible for the management reporting, budgeting, and forecasting process.
• Review and enhance the financial management and reporting process.

Job Requirement:

• Hold a bachelor degree in accountancy/ finance or equivalent.
• Minimum 10 years of relevant working experience.
• Good communication and interpersonal skills.
• Bilingual language will be an advantage as we need to oftenly and effectively communicate with overseas stakeholders.
• Have experiences in working in large scale projects.
• 6 days work.

Job Description

• Responsible for ensuring that both CAG Employers Information

• Requirements (EIR), LTA Exchange Information Requirements (LTA EIR) and Project BIM Execution Plan (BEP) are implemented on site.

• Responsible for ensuring the capability of Contractors & sub-contractor BIM team are within the EIR documents & to the BEP.

• Responsible for ensuring that all related infrastructure and facilities are

• coordinated in BIM Model before commencement of actual works on Site.

• Responsible for ensuring that all Shop Drawings/Construction drawings are coordinated & updated in BIM Models before commencement of actual works on Site.

Job Requirements

• Minimum 10 years of relevant work experience, highly proficient in the use of BIM software and in establishing required processes and procedures and framework for BIM in projects.

• Familiar with various aspects of engineering e.g. Civil, Structural, Architecture, Mechanical, Electrical.

• Possess a Degree in Engineering / Architecture or equivalent.

• Highly motivated and able to work independently, a strong team player and able to handle fast-paced projects.

• Possess good interpersonal, written and verbal communication skills for collaboration with stakeholders across all levels and have good presentation skills.

• Shall be continuously under employment under any Consultant/Contractor for a minimum of 5 years and have successfully

• Instituted a BIM Company Deployment Plan as well as implemented Project BIM Execution Plan for at least 2 projects.

• Completed a certification course in BIM Management.

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

• Strategically manage warehouse in compliance with company’s policies and vision
• Oversee receiving, warehousing, distribution and maintenance operations
• Setup layout and ensure efficient space utilization
• Initiate, coordinate and enforce optimal operational policies and procedures
• Adhere to all warehousing, handling and shipping legislation requirements
• Maintain standards of health and safety, hygiene and security
• Manage stock control and reconcile with data storage system
• Prepare annual budget
• Liaise with clients, suppliers and transport companies
• Plan work rotas, assign tasks appropriately and appraise results
• Recruit, select, orient, coach and motivate employees
• Produce reports and statistics regularly (IN/OUT status report, dead stock report etc)
• Receive feedback and monitor the quality of services provided

Responsibilities:

• Attending to customer queries and concerns in a timely manner and professionalism

• Data entry and card programming

• Process new registration and manage existing records

• Handle calls and register to system accordingly

• Prepare monthly service report and other reports

• Check daily report for enhancement

• Assist user to sign up and basic troubleshooting

• Record and keep track customer feedback and daily reporting.

• Manpower scheduling and check daily attendance

• Recruitment function including posting of recruitment advertisement, sourcing candidates via various platforms, interview, and offer managements

• Update leave application in system

• Coordinate social and recreational activities to promote the team work of the company

• Other duties as assigned from time to time

Hair Salon Manager Responsibilities:

• Providing all services offered by the salon, which includes hair cutting and styling as well as hair removal and beauty treatments.

• Recruiting salon staff that meets mandatory educational and licensing requirements.

• Preparing work schedules for salon staff.

• Setting goals for each staff member, evaluating staff performance, and providing training and overall guidance.

• Monitoring salon supplies and equipment and ordering new stock as needed.

• Creating and distributing promotional material to attract new clients.

• Addressing and resolving client complaints regarding salon services and employee behavior.

• Processing clients’ payments and maintaining accurate financial records.

• Ensuring that the salon is clean and well-maintained at all times.

Hair Salon Manager Requirements:

• Proven experience managing a salon.

• Proficient in all microsoft office applications.

• The ability to work in a fast-paced environment.

• Excellent organizational skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

School Programme Manager

About the Role:

Are you passionate about gymnastics and coaching? Do you have strong organisational skills and a knack for creating a positive, supportive environment for both recreational and competitive athletes? We are seeking an enthusiastic and skilled Programme Manager & Gymnastics Coach to manage and deliver high-quality gymnastics services, both recreational and competitive, within the Schools programme based in Singapore. Working closely with the School Director and Recreational Manager, this role will ensure the growth and development of gymnasts at all levels while maintaining a focus on safety, communication, and the ongoing success of the program.

Key Responsibilities:

Coaching:

• Deliver engaging, high-quality coaching sessions for both recreational and competitive gymnasts, tailored to the age and ability of each group.
• Ensure that all coaching activities adhere to the relevant policies, procedures, and codes of practice, with a strong focus on safety.
• Maintain a high standard of safeguarding, equality, and health & safety practices.
• Communicate effectively with participants, coaches, and parents to foster a supportive and collaborative environment.
• Coach during weekends, school holidays, and camps, ensuring availability for all required sessions.

Programme Management:

• Develop, manage, and promote all gymnastics programmes at AIS, ensuring they are efficient, financially sustainable, and meet the needs of all participants.
• Develop and maintain good professional relationships with the School Director of Sport and the rest of their team.
• Oversee all recreational and competitive gymnasts at the school, ensuring steady growth and progression.
• Manage communications for competitions, including entry, travel, organisation on the day, and award announcements, ensuring deadlines and school policies are adhered to.
• Supervise and support all coaches delivering gymnastics sessions, ensuring they have clear lesson plans and appropriate guidance.
• Organise and promote MAG and WAG competitive squads and camps during school holidays.
• Plan and organise termly open days/evenings to showcase the skills of competitive gymnasts to parents and the school community.

Administrative Duties:

• Monitor and manage payments, ensuring all participants are up to date with fees.
• Assist the School Director in coordinating cover for coaching sessions, ensuring that all lessons are well-planned and that safety protocols are followed.
• Contribute to newsletters, showcasing gymnast achievements and promoting the programme to parents and the wider school community.
• Provide timely feedback on the development of gymnasts to parents and relevant school staff.

Who We're Looking For:

• A qualified gymnastics coach with experience of coaching recreational gymnasts ( experience of competitive is desirable but not essential
• Strong organisational and time management skills, with the ability to handle multiple responsibilities.
• Excellent communication skills, with a proven ability to build relationships with gymnasts, parents, coaches, and school staff.
• A passion for developing young athletes and a commitment to fostering a positive, inclusive, and safe environment.
• Ability to work flexible hours, including weekends, school holidays, and camps.
• Experience in programme management and event coordination is desirable.

How to Apply:
If you're excited about this opportunity and believe you have the skills and passion to make a positive impact, please submit your CV and a cover letter outlining your relevant experience and why you're a great fit for this role.

• Handle inbound/outbound calls including registration

• Coordinate the reporting of defects and deal with complaints, queries, and suggestions received;

• Data entry and card programming

• Prepare monthly and ad-hoc service report

• Check daily report for system enhancement

• Deal with calls/messages from customers, gather customer feedback, and implement interventions to enhance the quality of services.

• Record and keep track customer feedback in system daily.

• Handle system implementation including user sign up, gathering all documents for system setting, and basic troubleshooting

• Manpower scheduling and check daily attendance

• Deployment function including sourcing candidates via various platforms, arrange interview, deployment to ensure no shortfall

• Update leave application in system

• Daily frontline operations to ensure good and timely delivery of services to customers.

• Coordinate social and recreational activities to promote the team work of the company

• Responsible for all office administration matters such as facilities management, office renovation, office relocation, procurement, replenishment of office supplies (including pantry), courier services, etc

• Any other duties and responsibilities involved within the role as assigned from time to time.

Requirements

- Bachelor in Administration/HR or equivalent.

- Must have experience of customer service in system implementation

- Must have experience in deployment for security manpower

- Must have working experience as HR

- Must have working experience at call centre.

- Proficiency in Microsoft Office suite.

- Strong communication & interpersonal skills and demonstrated effectiveness in written and verbal

communication.

- Experience with creating a culture of engagement, collaboration, and teamwork.

- Fluent in English and willing to work 12 hours shift and 6 days a week