We are looking for a Sr/Manager in PDE (Package Development & Engineering) who will be accountable for the Advance Packaging success within your scope and guided by functional objectives. You will be responsible for the overall management and direction of Advanced Packaging process, equipment and materials definition, development and/or optimization. You will be forming and developing a high performing team and the development of current and future PDE & Micron leaders. You will be steering, managing and optimizing departmental performance to meet or beat defined metrics. You will apply extensive knowledge to carry out strategies and collaborate with internal and external partners to build technology strategies aligned to corporate strategic objectives. You will provide advice to senior and executive management related to strategic decision for the function. You will interact with executives, major customers and/or site managers to provide consultation, influence decisions and identify and resolve critical issues.

KEY RESPONSIBILITIES and TASKS

Building an Effective Team Members and Managing Group Performance

• Develop a high performing team.
• Establish department objectives aligned to company strategic objectives and goals.
• Prioritize objectives, remove barriers, and drive for accountability.
• Establish job responsibilities, performance goals and development goals for direct reports.
• Provide performance feedback on an ongoing basis and conduct performance appraisal for direct reports. Collect, review, and provide verbal and written performance feedback to continuously develop your team.
• Optimize department performance and structure. Monitor and oversee department performance achievement and provide timely intervention on initiatives that needs help.
• Coach, mentor and develop current and future Micron leaders. Assess talent and develop talent management strategies.
• Support learning opportunities within department and plan development opportunities for direct reports.
• Provide consultation or implement timely intervention to prevent or resolve conflicts with minimal noise.
• Establish strategies to provide and support recognition.
• Promote and oversee partnerships across functional areas and customer groups.
• Uses communication skills to resolve sensitive or difficult issues

Drive and Provide Leadership to Achieve Functional Objectives and Vision

• Provide organizational leadership to build functional strategies & processes, and collaborate with partners to deliver strategic solutions
• Lead the setup and commissioning of the new manufacturing facility, ensuring it is equipped and optimized for Advance Packaging production.
• Establish organizational roadmaps and strategies. Apply extensive knowledge and tenacity to carry out strategies.
• Develop and monitor department performance to plan. Develop and measure department metrics and oversee functional metrics to ensure deliverables are met.
• Collaborate with peers to construct global solutions.
• Ensure conflict resolution and assist with identifying critical issue paths.
• Align internal strategies and communicate line of sight to corporate strategic objectives.
• Communicate the corporate business environment and initiatives and provide direction.
• Establish and communicate department capabilities to ensure partner expectations are aligned.
• Manage conflict and build effective relationships with internal and external partners.
• Initiate and sustain effective communication with internal and external partners.
• Provide advice to senior and executive management on strategic decisions
• Establishes and manages budget/finances for the team

Develop, qualify & continually improve Advance Packaging process/equipment/materials

• Oversee the development and optimization of semiconductor packaging processes specific to Advance Packaging and collaborating with engineers in CMP, WET, ETCH, PHOTO, CVD, Bonding, debonding, Wafer prep, Hybrid bonding, TCB & pre/post encap departments to ensure high yield and quality standards are met.
• Perform process and tool capability assessment. Assess & validate CTQ (critical to quality).
• Define and implement the necessary quality system and documentation, encompassing initial design to full-scale production.
• Coordinate and implement NPI samples build, and engineering samples build during NPI qualification.
• Accountable in improving the yield, quality and reliability through proper process definition, characterization and optimization.
• Work with cross functional team for a successful process/equipment/material development, CIP, and on other key strategic projects & programs implementation.
• Manage the selection, installation, and maintenance of equipment necessary for Advance Packaging. Collaborate with vendors and internal teams.
• Identify risks and mitigation plans with partners & alignment with cross functional teams.
• Drive programs to satisfactory conclusion.
• Identify, diagnose and resolve issues during NPI phase by applying problem solving skills
• Develop and manage budgets for facility operations, including forecasting, cost controls, and resource allocation

New Product Introduction & Development of Process of Record (POR)

• Evaluate new risk identified with new products and provide engineering solutions and train workforce, if necessary
• Monitor new product quality indices with process maturity index
• Working with engineering team on any issues/ problems, potential risk & opportunities
• Define process variables, critical parameters, boundaries condition, process optimization via process characterization to establish & define POR/TOR/MOR
• Validate and document baseline for transferred products and packages.

Requirements

• Bachelor'or Masters in Electrical Engineering, Materials Science, Chemical Engineering, or related field. A PhD is a plus.
• 8 or more years of experience in Semiconductor Manufacturing on leadership capacity, with proven track record of technical leadership in semiconductor manufacturing, with expertise in Front End, PWF, HBM technology, process development, and/or equipment management.
• Strong leadership and vision and must be able to comfortably work across organizational boundaries and geographies.
• Demonstrated ability to influence executives, senior leaders and partners on strategic decisions across multiple functions and geographies.
• Ability to effectively collaborate with cross-functional organizations to understand needs and translate them into actionable plans, deliverables, and resource requirements.
• Demonstrated ability to drive and implement a wide range of global initiatives with global teams.
• Ability to be guided by business objectives and determine best methods for delivering results.
• Organized, meticulous, and strong focus on results.
• Demonstrated ability to inspire teamwork and to effectively lead others.
• Proven facilitation skills including the ability to influence others, build consensus, and resolve conflict.
• Demonstrated track record in baseline performance improvement, business process creation, process simulation techniques, data interpretation skills and proficiency in statistical analysis/method.
• Excellent analytical skills and organizational competency
• With good oral and written English communication skill

Performs hardware, software, semiconductor design or telecomm engineering assignments. This job mapping should be used only if the position cannot be mapped specifically to other design/development engineering jobs.

Key Responsibilities

1. Identify and Prospect:
• Research and identify new business opportunities - including new markets, growth areas, trends, customers, partnerships, products, and services - or new ways of reaching existing markets.
• Generate leads and cold-call prospective customers.

2. Develop Relationships:
• Develop and maintain strong relationships with key stakeholders including customers, partners, and industry professionals.
• Nurture and grow partnerships to create mutual benefits and drive growth.

3. Strategic Planning:
• Develop and execute strategic plans to achieve sales targets and expand the company’s customer base.
• Identify and prioritize business opportunities aligned with company goals and objectives.

4. Proposal Development:
• Prepare and deliver compelling proposals, presentations, and sales pitches that articulate the value proposition of the company’s products and services.
• Negotiate and close deals to maximize revenue and profitability.

5. Market Analysis and Intelligence:
• Conduct market research and analysis to identify trends, opportunities, and threats.
• Monitor and analyze market conditions, competitor activities, and industry developments.

6. Collaboration and Coordination:
• Work closely with marketing, product development, and operations teams to ensure alignment of business development efforts with company objectives.
• Collaborate with internal stakeholders to optimize customer experience and satisfaction.

7. Reporting and Metrics:
• Track and report on key business development metrics and KPIs.
• Prepare regular reports and presentations for management to evaluate performance and progress towards targets.

Requirements

• Proven track record in business development, sales, or relevant role.
• Strong understanding of market dynamics and customer needs.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to prioritize, meet deadlines, and work independently.
• Bachelor’s degree in business administration, marketing, or related field.

Job Description

A Senior Client Manager is a quota-bearing sales persona and the primary purpose of the role is to take full ownership of named client accounts, retain these clients and find new business in FSI Vertical. The Client Manager is assigned a range of development and maintenance accounts and held accountable for the performance achievement of those accounts in terms of revenue retention, profitability management, and growth.

The Client Manager will work directly with clients at a variety of levels as well as internal sales teams such as Sales Specialists and pre-sales architects and post the sale; the delivery teams. They ‘champion’ the delivery teams’ understanding of the client’s solution requirements, and initiate improvement programs ensuring that the client remains committed to our solutions which leads to more sales opportunities.

Building and developing excellent stakeholder relationships with new and existing clients, fully understanding the client and the industry in which they operate will be a core focus of this role. A substantial amount of time will be spent on client engagement and engaged selling, but also liaising with internal teams to make sure the client’s needs are attended to.

Responsibilities
Client ownership and relationship builder

• Take primary responsibility for the client and act as internal client owner within assigned accounts
• Manage and grow relationships to drive expansion and renewals across all solutions and services
• Responsible for client solution penetration and education, account monitoring and portfolio reporting, and issue resolution ownership
• Lead the business conversations at C-level
• Become the reliable point of contact to further strengthen relationships

Client and industry expert

• Gain insights into client’s most urgent business problems or business opportunities while linking how our solutions and services offerings can add client business value
• Maintain a high level of the relevant industry, product, and service knowledge to have meaningful conversations and generally stay ahead of trends
• Collect and analyze data to learn more about the client and the industry in which they operate

Owning the sales process

• Collaboratively work with extended sales teams, especially Sales Specialists, pre-sales architects, and commercial architects to successfully position the solution and/or service and see the opportunity through to closure
• Partner with internal teams to ensure the scope of work and proposals are tracked, managed, and delivered on time
• Work closely with other in territory counterparts and matrix teams to achieve the shared goal of growth; yet are held accountable for own targets
• Use NTT Ltd.’s sales methodologies and tools such as target plans, opportunity plans and account plans to support the sales process and data-driven insights
• Develop and implement an opportunity plan, to provide regular check-ins with the primary point of contact and have an established process for getting buy-in from all stakeholders
• Maintain a pipeline of leads on Salesforce.com

Deal structuring

• Create comprehensive client business plans and engage in complex deal negotiation to build a stable, growing pipeline of current and future business opportunities.
• Engage in complex deal structuring and negotiation efforts designed to protect existing business and win new deals.
• Lead business negotiations for contracts ensuring deals are risk-free and profitable
• Client retention and expansion
• Minimize churn and maximize retention in assigned accounts
• Land, adopt, expand, renew – Identify client business needs with a view to help shape solution development by the wider pursuit teams
• Actively search for expansion opportunities

Knowledge, Skills, and Attributes Required

• Good knowledge of Managed Services across domains such as Networking, Collaboration, Data Centres, Security and so on
• Client-centricity coupled with problem-solving
• Strong business acumen and negotiation skills to craft solutions that are beneficial to NTT and the client
• Ability to pro-actively and independently identify and qualify opportunities; an entrepreneurial mindset is key
• Natural team player – ability to coordinate and liaise with delivery teams across multiple business areas
• Quick learner to understand any new solutions that are ready to take to market
• Customer value management and understanding profitability and ratios of clients
• A strategic future thinker who anticipates and considers external and internal factors with the ability to develop long-term plans
• Ability to ask the right questions and tell great stories and have empathy with the client’s challenges. Superior communication skills are a given.

Required Experience

• You will need to demonstrate an impressive track record of selling solutions and managing enterprise accounts; especially Managed Services type accounts across multiple technology domains. These typically involve selling complex solutions and services to the C-suite in large enterprise accounts in FSI Vertical.
• Proof of structuring large, multi-year profitable contracts
• Demonstrate the ability to build strong relationships with clients across all levels
• Strong experience in networking with senior internal and external people in the specialist area of expertise
• Experience in managing the entire sales process, contracting process, and legal implications of a deal

Required Qualifications and Certifications

• A post-graduate type degree such as an MBA or similar would be advantageous.

SUMMARY

As an Ecommerce Executive / Assistant Manager, you will be involved in various aspects of ecommerce operations and campaigns. You will also be responsible for ecommerce duties not limited to developing product detail pages for online pure players, order management, and liaison with key stakeholders, both internal and external.

KEY RESPONSIBILITIES

• Conceptualize and execute best-in-class product detail page (PDP) descriptions and images for online pure players such as Amazon, Lazada and Shopee
• Campaign planning and execution on online pure players.
• Optimize PDP for better searchability.
• Monitor and develop reports on brand and competitor activities within the online space
• Plan, execute and analyze onsite search marketing on Amazon, Lazada and Shopee
• Track key performance metrics on a daily basis.

REQUIREMENTS

• A bachelor’s degree in marketing, Business, or a related field
• At least 2-3 years of experience within the ecommerce sector
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Detail-oriented with strong organizational abilities
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• Ability to work independently as well as part of a team.
• Eagerness to learn and adapt in a fast-paced environment.

Functional overview 

The purpose of Asahi Procurement is to safeguard the existing value and to unlock new sources of sustainable value for Asahi, our customers, and the planet. This is done through partnering with Asahi business stakeholders and a high-performing supplier network.  

Procurement capabilities are mobilized to improve product and service quality, mitigate risks, drive total cost of ownership and infuse top-line growth for Asahi local businesses.  

Asahi Procurement aspires to be the partner of choice for internal clients as well as for external suppliers; trusted for being an inspirational business advocate; connecting people and driving sustainable procurement value; while aiming to achieve operational and transactional excellence to ensure business continuity.  

Excellence in procurement is achieved by establishing strong partnerships for strategic internal and external cooperation, as well as responding innovatively and agilely to business disruptions and challenges.  

No matter if Procurement people are based in Japan, Australia, Malaysia, Europe or any other location, there is a one-direction approach used to maximize value delivery in a consistent way.  

Cost and Net Working Capital efficiency is equally important as proactive risk management is. The aspiration for continuity, sustainability, and circular economy is reflected in everything we do. Moreover, Procurement employees are not only experts in their categories but also ambassadors for corporate social responsibility. Following the Asahi Group philosophy, Procurement thinks globally and acts locally.  

Job title 

Global Category Manager - Marketing Communications

Reporting to  

Global Category Director - Marketing & Business Services

Main interfaces 

Internally 

Senior leadership teams across the globe 

Externally 

Suppliers / other procurement organization / local authorities  

Main purpose of the job  

The primary role of a Global Category Manager – Marketing Communications is to lead and implement procurement strategies, vision, and governance across the organization. This position heads the Procurement team, fostering unity across regions and promoting the sharing of best practices and knowledge. Alongside adhering to established governance, policies, and processes, the role involves protecting the company's assets and reputation through effective internal control systems, procedures, and legal compliance. The role is also responsible for driving sustainable procurement and procurement innovation strategies, as well as creating and implementing category strategies. Responsibilities include executing strategic sourcing plans to maximize business value, building and enhancing stakeholder relationships across all procurement activities, and managing supplier partnerships. The Global Category Manager also manages, and tracks plans and budgets against objectives, key value drivers, and related KPIs. Risk management, with a focus on price volatility, supplier stability, and product or service availability, is a key part of the role. The ultimate goal of the role is to contribute to operational excellence in Procurement and drive continuous improvement of Procurement capabilities and practices in alignment with Asahi's overall strategy and external benchmarks. 

Accountabilities and deliverables   

1.           Implement Procurement purpose, vision, strategies and governance.  

2.           Lead Procurement team overseeing the definition and execution of functional goals. 

3.           Promote one team spirit between all regions to enable sharing of best practices and knowledge. 

4.           Support Global Procurement People strategy and culture (incl. DEI, employee engagement and well-being). 

5.           Self-manage adherence to defined governance, policies, and processes. 

6.           Protect all company’s assets by putting in place internal control system and procedures. 

7.           Protect reputation of Asahi by following applicable legislation. 

8.           Drive Sustainable Procurement (incl. CSR) and Procurement innovation strategies and projects. 

9.           Create and implement category strategies. 

10.         Execute strategic sourcing plans to maximize the value for the business. 

11.         Build and enhance strong stakeholder relationship across all Procurement activities. 

12.         Develop and maintain strong partnership with suppliers including performance and quality assurance. 

13.         Manage and track plans and budgets including objectives, key value drivers and related KPIs. 

14.         Risk management focusing on extended agenda: price volatility, supplier stability, and product or service availability. 

15.         Contribute to achieving operational excellence for Procurement, including its processes and systems. 

16.         Drive continuous improvement of Procurement capabilities and practices in alignment with the overall Asahi strategy and external benchmarks.  

Qualification criteria  

•          University degree, preferably in Business related field (master's degree preferred)   
•          Proficiency in English 
•          7+ years of professional experience, whereof 4+ years in procurement of Marketing Communications
•          International experience from multinational company 
•          Experience from an above-market role 
•          3+ years of proven managerial experience 
•          Procurement platform/-s experience  
•         Advanced knowledge of MS Office Suite 

Competitive salary package.

Health, Life and Dental coverage.

Opportunities for career advancement and professional development.

Dynamic and inclusive work environment.

About Us

Eye Level is a global supplemental education program focused on personalised learning. By tailoring instruction to each student's individual pace and needs, Eye Level aims to enhance foundational skills in Math and English for children aged between four and 14.

The program emphasises the importance of mastering basic concepts before moving on to more complex ones. This approach ensures a solid understanding of fundamental skills, leading to improved accuracy and speed in problem-solving.

Eye Level Singapore is committed to providing high-quality education services that align with the demands of the 21st century. Through continuous innovation and a focus on customer value, they strive to create a robust education ecosystem that blends online and offline learning experiences.

The Role

As a key member of our dynamic marketing team, you will play a pivotal role in shaping and executing our marketing strategies. You will be responsible for:

Strategic Marketing:

• Developing and implementing comprehensive marketing plans aligned with business objectives.
• Conducting market research and analysis to identify trends and opportunities.
• Collaborating with cross-functional teams to ensure seamless execution of marketing initiatives.

Digital Marketing:

• Managing and optimizing our social media channels (Facebook, Instagram, LinkedIn, TikTok, etc.).
• Creating engaging content and running effective digital campaigns.
• Leveraging Google Ads and SEO to drive organic traffic and conversions.
• Monitoring and analysing digital marketing metrics to measure ROI.

Brand Management:

• Protecting and enhancing our brand reputation.
• Developing and executing brand strategies.
• Ensuring consistent brand messaging across all channels.

Event Management:

• Planning, organizing, and executing company events, conferences, and workshops.
• Managing event budgets and logistics.

Franchisee Support:

• Providing marketing guidance and support to our franchisees.
• Ensuring compliance with brand guidelines and standards.

Requirements:

• Diploma in Marketing, Advertising, Communications, or a related field.
• Experience in education enrichment industry is highly preferred
• Proven experience in digital marketing, social media, and content creation.
• Proficiency in Google Ads, SEO, and analytics tools.
• Strong project management and organizational skills.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• A passion for marketing and a creative mindset.
• A valid Singapore driver's license (preferred)

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A dynamic and collaborative work environment.
• The chance to work on exciting marketing projects.

Responsibilities:

Sales & Business Development:

• Identify and develop new business opportunities within the Conference and Business Solutions industry.
• Build and maintain relationships with key clients, event organizers, and stakeholders.
• Develop and execute sales strategies to achieve or surpass revenue targets.
• Promote a comprehensive range of event-related services, including venue rental, catering, and technological solutions.
• Stay updated on industry trends and developments to uncover new opportunities.

Event Coordination Support:

• Collaborate with internal teams to ensure seamless execution of events.
• Assist clients in planning and managing their events, from initial inquiry through post-event follow-up.
• Coordinate with external vendors and service providers to guarantee efficient delivery of event components.

Client Relationship Management:

• Serve as the primary point of contact for clients, ensuring their requirements and expectations are met.
• Conduct site visits, deliver presentations, and pitch proposals to prospective clients.
• Negotiate contracts, pricing, and terms in compliance with company policies.
• Offer tailored and effective solutions aligned with clients' event goals.

Reporting & Analysis:

• Maintain accurate records of sales activities, pipelines, and forecasts using the CRM system.
• Deliver regular reports to senior management on sales performance, trends, and growth opportunities.
• Analyze competitor actions and market conditions to provide strategic business development recommendations.

Requirements:

• Diploma/Bachelor's Degree in Business, Marketing, Hospitality, or a related field.
• Brings along at least 3-5 years of sales experience in the Events, Conference or hospitality industry, with a proven track record of achieving sales targets.
• Experienced in planning resources effectively and meet tight deadlines
• Strong negotiation, presentation, and communication skills.
• Team player with strong interpersonal skills

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

For information on our Career Conversion Programme, join our Telegram channel @ https://t.me/elitezCCP

Registration No.: R1101084

EA License No.: 20C0426 (Elitez & Associates)

Job Description Summary

The Manager, Managed Services Client Delivery is a management role, primarily responsible for managing a team of Managed Services Client Delivery Specialists.

This role supports the business and protect the company’s reputation by taking responsibility for overall contract management for local, small and low to medium complexity client contracts.

The Manager, Managed Services Client Delivery is responsible for ensuring client satisfaction, service delivery and contract profitability for their assigned client contracts. These clients require service delivery that are complex by nature and are typically across multiple sites and/or service offerings.

Key Responsibilities:

• Responsible for client satisfaction by ensuring that services are delivered according to agreed service definitions and Service Level Agreements and other contracts.
• Oversees the day-to-day delivery of managed services to clients, ensuring adherence to service-level agreements (SLAs) and quality standards.
• Works closely with cross functional teams to identify methods or purchase and procurement, establishing evaluation criteria, evaluating alternative options and assisting with the decision to select the most appropriate vendor/supplier.
• Engages proactively and collaboratively with suppliers to resolve incidents, problems or unsatisfactory performance.
• Cultivates and maintains strong relationships with key clients, serving as the primary point of contact for service-related inquiries, issues, and escalations.
• Acts as a problem solver, addressing client concerns, resolving issues, and ensuring client satisfaction.
  Allocates resources effectively to meet client demands, including people, technology, and infrastructure.
  Identifies potential risks to service delivery and work proactively to mitigate them, ensuring minimal disruption to clients.
• Reviews all proposals delivered to the client and ensure that growth objectives within the account are in line with the company's overall growth objectives and serve the best interest of the client.
• Serves as the client's advocate within the organisation, ensuring their needs and concerns are addressed promptly and effectively.
• Continuously monitors service performance, identifies areas for improvement, and implements strategies to enhance service quality and efficiency.
• Develops and maintains reporting mechanisms to track service delivery KPIs, and provide regular updates to clients and senior management.
• Contributes to pre-sales processes by providing information, determining the effort required to deliver and generally providing advice on the most optimal way to approach the client or filter out what is not relevant to the client.
• Collaborates and engages with a variety of stakeholders, including the Review Boards and Steering Committees to ensure the delivery of services against the agreed Service Level Agreements.
• Drives service delivery excellence by motivating the team members and inspiring outstanding performance against Service Level Agreements.
• Negotiates and resolves contractual issues, including failure to meet contractual obligations.
  Partners with the organization to attract the right talent and ensure that the team is staffed according to requirements and that all team members are fully utilized.
• Leads and mentors a team of delivery managers, service coordinators, and support staff to ensure they meet their goals and deliver exceptional client service.
  

Knowledge, Skills and Attributes:

• Advanced understanding of the IT services industry, including trends, technologies, and best practices.
• Advanced knowledge of managed services, including service level agreements (SLAs), service delivery models, and service management frameworks.
• Advanced understanding of client needs, expectations, and industry-specific challenges to tailor services accordingly.
• Advanced leadership and management skills to lead a team of professionals and drive results.
  Excellent communication skills, both written and verbal, for interacting with clients, team members, and stakeholders.
• Ability to build and maintain strong client relationships, understand their needs, and ensure client satisfaction.
• Advanced proficiency in project management methodologies to plan, execute, and monitor service delivery projects effectively.
• Strong analytical and problem-solving skills to address client issues and challenges proactively.
• Advanced budgeting and financial management skills to ensure profitable service delivery.
• Ability to manage relationships with third-party vendors and partners as needed for service delivery.
• Client centric mindset, always putting the client's needs and satisfaction first.
• Willingness and ability to adapt to changing technology, client requirements, and industry trends.
• Abilit to develop long-term and short-term plans for service delivery improvement.
• Focus on achieving measurable outcomes and delivering value to clients.
• Collaboration and teamwork are essential, as the role involves working with cross functional teams.
  

Academic Qualifications and Certifications:

• Bachelor's degree or equivalent qualification in Information Technology or Business or related field.
• Relevant ITIL certification preferred.
• Relevant project management certification (for example, PMP) is preferred.
  

Required Experience:

• Advanced demonstrated experience in a managed services and/or support services environment.
• Advanced demonstrated experience in managed services - service delivery and client management.
• Advanced demonstrated experience in successful delivery of managed services to clients, meeting service level agreements (SLAs) and quality standards.
• Advanced demonstrated experience in service delivery alignment with contractual agreements and compliance requirements.
• Advanced demonstrated experience in monitoring contract performance.
• Advanced demonstrated experience in managing service delivery projects for clients.
• Advanced demonstrated experience in monitoring and assessing client satisfaction regularly through feedback mechanisms.
• Advanced demonstrated experience in proactive measures to address client concerns and continuously improve service quality.
• Advanced demonstrated experience in managing and leading a service delivery team and/or related function.
  

We are looking for someone who is excited by challenges and enjoys chasing and negotiating hard deals!

As a market solution lead, you will be involved in developing and executing sales packages aimed at developing new businesses and reinforcing the presence of the Chinese Media Group (CMG) products in the current and new regional markets. You will work closely with the Editorial team, as well as the community engagement, content licensing, regional partnership and Branding and Marketing teams to promote and sell integrated media solutions across the various CMG platforms, ranging from print, digital, young audience, radio to out-of-home media, to businesses. This includes drafting of sales proposals and preparation of client presentations.

Also, you are expected to grow and exceed personal sales targets as an individual, and be part of a bigger team to drive revenue as a whole. You will also be required to carry out markets, competitors and clients intelligence gathering.


Requirements:

· A Degree in Business or relevant field; 8-10 years of sales experience in the media industry would be advantageous

· Effectively bilingual in English and Mandarin as this role supports Chinese content

· Ability to conceptualise, strategise, present and execute creative ideas

· Both a strong team player and individual contributor; outgoing, resourceful and self-motivated

· Excellent interpersonal and presentation skills

· Able to work in a dynamic and fast paced environment

• This role will be based in Singapore
• As part of the Middle East, Africa and Asia Pacific (MEA APAC) Procurement team, the Manager, Procurement Controlling and Analytics is responsible to manage and drive the administration, financial planning, Profit and Loss (P&L), operational processes and performance reporting of the procurement department in the MEA APAC region.  

Responsibilities

1. Top line co-management of Procurement revenue Asia

• Functionally co-manage Asia procurement revenues.
• Co-responsible of the consolidation, management of the operational process and performance reporting of the 3 regional HUBs (MEA, Pacific and Asia) of the MEA APAC region.
• Co-responsible for managing, centralizing and monitoring the revenue of procurement department for multiple countries of the Asia region and profit centre. Act as an internal consultant and business partner to build, implement and animate transverse processes.
• Manage revenues declaration (from suppliers) and lead invoicing process to ensure the exhaustivity of turnover in coordination with procurement category managers and corporate finance.
• Build dashboard and reporting to support the procurement team and organization to analyze top line performance, define action plan and optimize revenues.
• Prepare monthly and quarterly (financial and operational) analyses to better drive performance. Create, improve and provide recurring and ad hoc reports. 
• Improve automation of data analytics, calculation and assessment of Procurement KPIs.
• Coordinate with the central corporate procurement team and the local finance the required business data.

1. P&L monitoring MEA APAC

• Responsible for managing, centralizing and monitoring Procurement P&L for the region (from revenues to Ebitda).
• Prepare and animate monthly and quarterly performance reviews.
• Collaborate with various internal (Procurement team, Finance, Credit management) and external stakeholders (suppliers, auditors, etc).

1. Budget and forecast planning & Risk and credit Management

• Support forecasting & budget planning processes for Procurement in collaboration with both local Finance department and Corporate Procurement department.
• Manage, centralize and prepare financial performance reviews for the region and budget presentation.
• Own the credit management process, contribute to the ageing balance monitoring and support category managers in payment collection.
• Create dashboard and reporting on ageing balance.
• Monitor suppliers‘ dependency and their financial rating.

1. Digital Solution Deployment and Management Asia

• Deployment of Procurement digital strategies and solutions related to closing the procure-to-pay (P2P) loop.
• Manage hotel and supplier onboarding with P2P solution provider(s).
• Co-ordinate with I.T., Operations, Suppliers and Digital partner to support optimizing onboarding process and change management.
• Prepare and present reports to management.

1. Administration and business process

• Own the procurement administration and processes. Ensure that all documentation are organized, up to date and accessible to all stakeholders.
• Manage and centralize the procurement supplier and contract database. Create and provide reporting on main KPIs.
• Responsible for the implementation and monitoring of group processes. Ensure the department is in line with corporate guidelines.
• Manage audit processes and ensure corrective action are met.
• Support category managers with supplier KYCs, dependency and financial rating.

Assistant Procurement Manager

Location: Benoi (West)

Working Hours: 5 Days Work Week (Mon-Fri), Office Hours (8am to 5pm)

Remuneration Package:

• Basic Up to S$ 6,500
• Performance Bonus (1 to 2 months)

Job Purpose:

• To ensure alignment of Divisional Procurement strategy & processes to the Group Procurement Policies & Authorities
• To ensure effective governance and transparency of operations
• To maximize value creation & optimize total cost of ownership
• To ensure a stable and competitive supplier base
• To adopt best in class procurement systems and processes

Job Responsibilities:

Strategic

• Perform Spend Analysis to support sourcing strategy and annual plan development
• Perform study of supply market intelligence (market, vendor, product, commodity, etc)
• Drive procurement cost reduction initiatives
• Support the development and drive the implementation of Group Procurement strategies, policies and initiatives
• Contribute to the development of procurement planning processes
• Lead/Manage the procurement processes
• Drive the alignment of Divisional SOP to GPPA and ensure compliance to GPPA
• Drive and manage capability development and knowledge management

Operation

• Conduct tenders in accordance to Division SOP / GPPA and make recommendations to Tender Committee
• Understanding and influencing sourcing project / business requirements. Identify opportunities that focus on cost reductions, efficiencies / quality improvements, risk mitigation, industry and supply trend and shifts in technology
• Supplier Classification, Relationship Management and contract management
• Proactively work with Stakeholders and assist in or directly manage spend
• Know, understand and stay abreast of industry trends, benchmarks, best practices, etc.
• Monitor Strategic / key Suppliers to provide internal notifications and develop risk mitigation scenarios
• Analyze past and future demand volumes, inventory trends and current inventory levels
• Drive Procurement Digital Strategy (Digitization and Automation of processes) and reductions in Total Cost of Ownership (i.e. supply programs, catalogs)

Responsible Sourcing

• Supplier assessment and due diligence: Conduct assessments and audits of current and potential suppliers to evaluate their compliance with ethical, social, and environmental standards. Identify risks and areas for improvement and collaborate with suppliers to drive corrective actions.
• Supplier performance monitoring: Establish metrics and key performance indicators (KPIs) to evaluate supplier performance in responsible sourcing. Regularly monitor and evaluate supplier performance, providing feedback and guidance to drive continuous improvement.
• Stakeholder engagement: Collaborate with internal stakeholders, including procurement, legal, sustainability, and operations teams, to ensure responsible sourcing practices are integrated into procurement processes.
• Training and awareness: Conduct training programs to educate employees, suppliers, and other relevant stakeholders on responsible sourcing practices. Promote awareness and understanding of responsible sourcing throughout the organization.
• Reporting and transparency: Prepare regular reports and metrics to track responsible sourcing performance. Ensure transparency by communicating progress, challenges, and achievements to internal and external stakeholders.
• Continuous improvement: Drive continuous improvement initiatives related to responsible sourcing, collaborating with suppliers and internal teams to implement best practices, innovative approaches, and new technologies.

Business Process Analyst for AX/D365

• System evaluation and enhancement: Assess the effectiveness of current procurement systems and tools. Identify gaps, inefficiencies, and user pain points. Collaborate with IT and procurement teams to recommend system enhancements to improve functionality, usability, and data integrity.
• Managing the roles and permissions assigned to individual users. Involves in determining the access levels and responsibilities of different users and ensuring that the appropriate individuals or authorities have the necessary approval rights.
• Continuous improvement: Stay informed about emerging procurement trends, technologies, and best practices. Proactively identify opportunities for process improvement and automation. Lead or participate in projects to implement new tools, systems, or process enhancements.

Requirements:

• Bachelor’s Degree in any discipline with at least 5 years of relevant working experiences
• Preferably possess 2 years of experience in the managerial level
• Must be literate in computer application
• Experienced with contract management
• Experience with full process of vendor management

Please be notified that only shortlisted candidates will be notified.

Ian Fong | R22106545

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Roles & Responsibilities

This position has the overall responsibility for the successful conclusion of construction projects. They oversee project managers, who coordinate teams to ensure that work is completed on time and within budget, to a high standard.

The candidate will accomplish these tasks through a team of project managers, who will work with their Project teams, Technical Consultants, Sub-Contractors and to meet clients’ needs. The Project Director provides leadership to strategically manage risk, monitor finances and ensure each phase of work is started or completed on time.

Job Responsibilities: -

· Driving the overall operational and business performance of the Company;

• Collaborating with executive leadership to develop and execute strategic plans for business growth;
• Developing and implementing systems and controls for monitoring operational KPIs;
• Ensuring efficiency of all projects and compliance with statutory and mandatory requirements;
• Monitoring build progress, overseeing finance and ensuring project quality
• Making strategic decisions and providing leadership and direction to project managers to implement those decisions
• Meeting with clients, stakeholders and project managers to report on project progress
• Liaising with clients and building strong working relationships
• Devising cost-effective plans to enable effective project completion
• Managing risks to avoid delays or reputational damage
• Ensuring permits and legal papers are secured ahead of the project
• Managing project managers and enabling them to supervise and manage their own teams
• Working in an office and on a construction site.
• Perform monthly budget cost review and cost monitoring across projects to ensure that cost is well managed and within budget.
• Performs tender adjudication on tender awards put up by Project teams as part of due diligence to ensure prices are competitive and all transactions are done above board with proper justification - to safeguard the company against any possible loss of profits, reputation, etc.
• Conduct analysis and review of tender costings by project tender teams to ensure that all potential risk, specified requirement were adequately addressed and provided for.
• Excellent in facilitating multi-stakeholder (internal and external) engagement.
• Strong communications, consulting, negotiation, and conceptualization skills.
• Excellent organization and time management abilities, with a capacity to handle multiple projects simultaneously.
• Ability to multi-task, quick to adapt and able to work in a fast-paced environment.
• Possess a strong technical background with expertise in the specific industry or field relevant to the projects.
• Proactive self-starter, analytical, self-motivated, high energy and driven yet able to work well within a team and motivate the team.
• Excellent writing, presentation and people engagement skills.

Cost and Procurement

· Accountable for implementing the project procurement strategy

· Be thoroughly familiar with the requirements of the Head Contract and specific packages thereby identifying changes, conflicts, etc prior to them occurring

· Set up in conjunction with the Commercial Manger the budgets and the cost reporting procedures for the project

· Participate in tender interviews for major packages and make sure there is tight coordination between disciplines

Qualifications & Experience

· At least 10 years of working experiences.

· Proven experience in a managerial role, preferably in a similar industry.

· Strong leadership and decision-making skills.

· Excellent analytical, problem-solving, organizational.

· Demonstrated ability to drive business growth and development.

· Excellent communication skills

Job Requirements: -

· Excellent organizational and leadership skills.

• Outstanding analytical and problem-solving skills.
• Flexible and adaptable to navigate in changing environments.

Preferred Skills & Characteristics

· Excellent communication and influencing skills including negotiating and contracting.

· Experience in developing and managing project staff.

· Good level networking and liaison skills and the provide ability to meet deadlines and targets.

· Good team work skills actively

· Involves colleagues across the business, builds the benefits of collaborative working.

· Self-developer – acts as a role model, invests time in their own development and encourages others

# Treasury & Trade Solutions (TTS) business

# Project Management with regular client interactions

# 3 months contract

Key Job Responsibilities

Project Leadership and Strategy Implementation:

• Lead project planning, scheduling, and coordination to ensure timely delivery and high-quality outcomes.
• Develop and implement risk management plans to mitigate project risks and demand plans to ensure smooth project execution.
• Understanding the Project - Budget, actively for contract engotiations along with legal teams

Executive Communication and Reporting:

• Prepare and deliver executive-level briefings and materials to senior members of the team ensuring clarity and alignment with business objectives.
• Serve as the primary point of contact for executive stakeholders and internal teams (Sales, Product, Operations, Technology), maintaining continuous communication and transparency throughout project lifecycles.

Stakeholder Engagement and Team Collaboration:

• Strong relationships with stake holders at all levels
• Collaborate with cross-functional teams to gather and analyze business requirements, ensuring they are clearly defined and integrated into project plans.
• Lead regular governance forums where different aspects of the project delivery, SLAs, risk and control items and etc...

Continuous Improvement and Innovation:

• Continuously evaluate project processes and outcomes, identifying areas for improvement and innovation.
• Stay abreast of industry trends and technological advancements to incorporate best practices into project management, including refining business requirements gathering processes.

Accountability and Success Metrics:

• Take full responsibility for the engagement’s success, tracking performance metrics and adjusting strategies as necessary to meet business objectives.

Qualifications/Experience

• Bachelor’s degree with 5 to 10 years of experience as a technology-focused Program Manager or in a similar leadership role in a financial /Banking services industry
• Project management certifications, such as PMP, Agile, or equivalent.
• Experience with project management (5years) with regular client interactions
• Proven experience defining and managing KPIs/SLAs/Milestones to drive multi-million dollar businesses, with regular reporting to senior leadership.

Send your Cv to [email protected]

Summary:

• Event Operation / Production Manager
• Premium lifestyle events and exhibitions
• Basic up to $6000
• Guaranteed yearly AWS
• Project incentives + profit sharing
• Location: Henderson Rd
• 5 days work week @ 10.00 - 6.30pm

Key Responsibilities:

• Oversee event and exhibition production timelines, ensuring quality deliverables
• Manage logistics, negotiate costs, and ensure high-quality output from external vendors
• Handle pre-event planning, onsite execution, and post-event processes
• Work closely with the design and project teams to ensure smooth internal communication
• Oversee fabrication, setup, and dismantling phases of events and exhibitions
• Proactively troubleshoot and resolve issues during setup and event days
• Coordinate risk assessments, safety regulations, and documentation
• Other relevant duties

Key Responsibilities:

• Min 3 year of experience in production and operations management for big scales events
• Possess construction, electrical and other technical knowledge
• Proficient in AutoCAD and technical production plans

Interested applicants, please submit your updated resume in MS Words / PDF format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Please be informed that only shortlisted candidates will be notified.

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Benefits:

• Basic Salary up to $4,500 with yearly increment based on performance.
• Week 1 (6 working days), Week 2 (5 working days), Week 3 (6 working days), Week 4 (5 working days) – Depending on roster basis
• Working timing: 8am to 5pm

Job Description:

This is a full time role for an Assistant Operations Manager located in Geylang Bahru. Our client is one of Singapore's Leading Specialists for Buddhist funeral services and you will be responsible for managing funeral transfers and services, preparing monthly schedules for ground staff, and handling petty cash and vehicle-related matters. They work closely with all departments, oversee the Customer Service Team by assisting with phone duties and managing funeral parlours, and ensure the Operations Team adheres to company policies and processes. Additionally, they assist the Human Resources Team with talent recruitment and perform other ad-hoc duties as assigned.

Qualifications:

• Minimum 2-4 years of management experience
• Comfortable working in the funeral industry
• Possess class 3 driver license
• Able to do shift work, and work on Public Holidays and Overtime
• 
  

Marketing Manager Roles & Responsibilities:

Oversee all marketing campaigns for their company or department

Implement strategy

Promote a business, product, or service

Ensure the company is communicating the right messaging to attract prospective customers and retain existing ones

Represent the marketing team to cross-functional groups including product management, sales, or customer support

Updating senior leadership on the progress of marketing activities and reporting on the results of campaigns

Day-to-Day Duties:

Manage and coordinate marketing and creative staff

Lead market research efforts to uncover the viability of current and existing products/services

Collaborate with media organizations and advertising agencies

Brainstorm ideas for new campaigns

Coordinate with the sales team and other departments to produce effective strategies

Monitor current campaigns, ensuring their staff meets deadlines and complete necessary tasks

Analyze data to evaluate the success of their marketing efforts and come up with new ideas to improve brand marketing and exposure

Sales Manager Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

A construction project manager (CM) is responsible for the planning, delivery, and execution of construction projects:

• Overseeing stakeholders: Collaborating with and providing oversight to the project's stakeholders, including the owner, architect, general contractor, trade contractors, and subcontractors
• Ensuring deadlines and budget: Ensuring that projects are completed within agreed deadlines and budget
• Managing logistics: Organizing logistics, delegating work, and keeping track of spending
• Meeting legal and safety regulations: Ensuring projects meet contractual and legal requirements
• Managing subcontractors: Preparing and reviewing project bids, and negotiating and managing subcontractor contracts

CORE RESPONSIBILITIES:

• Plan and set sales forecast / profit projection for the business units (The Planet Traveller, Boarding Gate and The Wallet Shop) to meet financial objectives
• Discuss sales strategies and stores’ sales achievements with the retail team personnel
• Responsible to track sales performance of all business units, carry out necessary follow-up checks on stores’ weekly performance, and ensure monthly sales targets are met
• Prepares monthly, and other relevant sales reports, with analytical details
• Prepares annual sales targets for the stores based on the sales information provided
• Responsible for visual merchandising display, ensure replenishment all stores are fulfilled, and the retail stores do not stray from the brand’s guidelines
• Innovate, recommend, set and implement Customer Service Standards to improve operational processes, coach & motivate retail staff to achieve targets and standards
• Review, improve and ensure Standard Operating Procedures (SOP) for all business units for a better working environment and effective team
• Yearly review of operations and perform benchmarking exercise against similar in the retail industry
• Work with the retail team and merchandising personnel to project inventory levels and orders
• Ensure that stock losses are kept to a minimum level set by the management, inventory count is done accurately, and the set procedure is followed
• Co-ordinate and work closely with other HOD’s (merchandising, marketing, logistics, creative) to resolve operations matters including customers’ feedbacks and complaints and increase sales through effective marketing programs
• Work closely with interior designer on store renovation, maintenance, and re-instatement
• Build good rapport and maintain good working relationships with all external landlords, suppliers, and other parties
• Responsible for all daily operations of the business units, including manpower planning & control, good house-keeping standards, and other operational issues
• Conduct monthly store’s meetings to ensure new procedures, practices and updates are communicated and discussed during such meetings
• Work closely with HR Department in developing a systematic training plan for all retail employees that includes sales, customer service, product training (basic & updates), etc.
• Ensure all staff are given sufficient training for career progression (e.g. management skills; numerical training skills, etc.) and adequately trained in sales processes, there are follow-up after training by the relevant stores in-charge for their staff, and all training documentation file in orderly manner
• Work closely with HR Department for recruitment, selection, & retention of staff to meet operational requirements, and staff’s compensation and benefits.
• Plan and structure current work scopes
• Daily review of the sales targets and development, and month-to-date sales against targets on a bi-weekly basis
• Identify inventory or operational issues at the corporate level that may have impacted sales, discuss and develop solutions
• Manage the retail AICs' and SICs’ career development; yearly review/appraisal
• Work closely with marketing & merchandising departments for launches and repositioning of the brands

Job Requirements:

• Min. Diploma / Degree in Retail Operations Management / Business Administration or equivalent
• Minimum 5 years of experience in relevant industry (retail / distribution) and managing multiple stores
• Proficiency in Microsoft Office applications
• Highly customer service centric with ability to well interact with customers
• Excellent interpersonal communication skills, analytical, report-writing skills, strong leadership to manage team and communicate effectively with all levels of people
• Strong problem solving skills, result oriented, adaptable, self-driven, team player, resourceful & meticulous, with a keen-eye for details and hands-on person
• Able to excel under pressure, multi-tasks, handle tight deadline and well-organized

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Senior Project Manager (Account Management) 

As our business continues to grow and reach new heights, we are looking for a Senior Project Manager to join us to help us with our next phase as we develop our account management and operations across APAC. You’ll be working with our Business Director when managing and nurturing existing client accounts and relationships, ensuring our commercials are aligned, and building synergies between external clients, our embedded talent and internal business functions: Finance, Operations, Talent Acquisition and HR.

You’ll have trust and empowerment from the management team to move the needle. You’ll help to safeguard and support our business activities and profitability to drive sustainable growth. You’ll get to support strategic business growth and product development conversations and own the implementation of such programmes. If you’re looking for an opportunity to propel your career to new heights by expanding your account management skills and commercial acumen, this is it! 

Role: 

• Develop and maintain strong client relationships and encourage expansion of engagements as we grow our share of wallet within the existing client network.
• Own and project manage the end-to-end client needs, including outreach, proposals, presentations, negotiating deals, managing SOW alignments, budgets, and renewals, ongoing client CRM, account reviews, and navigating a vast variety of enquiries. 
• Become the go-to person and a trusted advisor to our clients and partners with a strong focus on driving results and profitability while building relationships.
• Develop and own compelling proposals and pitch materials by project managing resources and timelines, case studies, and presentations.
• Display the passion and drive of a client portfolio owner, take accountability for obstacles and rectify those as appropriate. 
• Provide intel to support the day-to-day operations of the business unit, including timely updates, reporting and actionable business insights. 
• Support and own strategic and operational business initiatives, including but not limited to business planning, financial and commercial control, client and internal operations.
• Act as a catalyst for customer service and operational excellence across the organisation as aligned with the clients’ and business requirements and priorities. 

You:

• 8+ years of experience in an agency, consultancy or in-house team, well versed with account management, marketing, and strategic creative processes.
• Proven project management abilities with an eye for detail and creativity and experience with creative production processes. 

• Strong in communication with demonstrated success in handling and communicating complex or sensitive business issues to clients and C-Suite.
• ​​Create high-level presentations and be comfortable presenting to senior management. 
• Thorough understanding of diverse business processes and strategy development through strong analytical and financial acumen with an ability to think “end-to-end”.
• Possess critical thinking skills coupled with process improvement ability to build systems, processes and procedures from the ground up in a start-up environment. 
• Able to manage multiple priorities, projects and deadlines simultaneously.
• Eager to motivate and inspire with high tolerance and appreciation for navigating through ambiguity. 

• Exceptional verbal and written English communications and presentation skills and - ideally - fluent in another Asian language to cover projects across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email. By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012. If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles!

This role offers an exciting opportunity to drive growth within a dynamic subscription business. As Assistant Manager, Lifecycle Marketing, you will lead the development and execution of impactful lifecycle marketing campaigns that focus on subscriber acquisition, engagement, retention, and revenue growth. We’re looking for a motivated professional with experience in lifecycle marketing, passionate about enhancing customer experiences and fostering sustainable business growth.

Responsibilities

• Develop and implement comprehensive lifecycle marketing strategies focusing on acquisition, engagement, retention, and reactivation to maximize subscriber value.

• Utilize data-driven insights and conduct A/B testing to improve campaign performance, identify enhancement opportunities, and make strategic adjustments to foster growth.

• Proactively identify and implement initiatives that enhance the customer journey, contributing to business growth through innovative marketing strategies.

• Foster strong communication and collaboration with product, sales, customer success, and other departments to ensure a unified approach to customer lifecycle management.

• Stay informed on the latest industry trends and best practices, bringing innovative ideas to the team to drive effective lifecycle marketing.

Requirements

• Strong ability to leverage customer data and analytics to make data-informed decisions, optimize campaigns, and drive growth through A/B testing and other techniques.

• Understanding of customer journey mapping, with an ability to identify improvement areas and create engaging experiences.

• A growth mindset with enthusiasm for continuous improvement and a proactive approach to identifying impactful marketing initiatives.

• Excellent communication skills and a collaborative spirit, with the ability to work well in a team environment and build rapport across various organizational levels.

• Familiarity with social media platforms, Google Analytics, or other analytical tools is beneficial.

• Bachelor’s degree or Diploma in Marketing, Business, or a related field. 3-5 years of relevant experience in the media industry is advantageous.

• Ability to support Chinese content and clients, with fluency in Chinese required.

• Strong organizational capabilities and the ability to work independently with a proactive problem-solving mindset.

• Must need to work on weekends and Public holidays
• Develop and implement marketing strategies, identify and evaluate business opportunities and foster strong customer relationships
• To be responsible for the planning and implementation of our new product’s launching activities
• To liaise and negotiate with local market personnel & buyers and suppliers directly in India/Bangladesh for products procurement
• To build and strengthen the relationships with buyers, retails personnel and relevant parties to ensure smooth operations of business
• Developing a solid and trusting relationship and communication between major key clients and company
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Provide timely and regular feedback on market spices availability, procurement from various countries to support growth and expansion.
• Evaluate Sharbeswary's current inventory and make suggestions for continuous improvement based on market research and understanding of the purchasing habits consumers
• Establish new sourcing networks and strengthen existing supplier relationships for household and grocery goods desirable to our customers
• Maintain comprehensive knowledge of and ensure compliance with relevant regulatory rules and standards
• Performs other job-related duties as assigned by Company
• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Recruit, train and supervise staff
• Find ways to increase quality of customer service

Supermom, a fast-growing AI data powerhouse, has a mission to enable parents and families to live better and smarter in Southeast Asia. Boasting one of the largest family communities in Singapore and expanding fast in Indonesia and Malaysia, as well as other SEA countries

The Role

The Campaigns Manager will support campaign initiatives in line with our client’s requirement whilst still maintaining Supermom’s identity. In this role, you will work with a team to help to raise awareness of our clients, their brands, drive sales, help customer acquisition and retention through marketing initiatives and strategies that we will strategically deploy through Supermom as a platform. 

You will be responsible for coordinating and executing the following initiatives: 

Roles and responsibilities: 

-        Strategise , create and execute multi-channel marketing plans to deliver on lead generation campaigns for various client accounts. Channels include farming and direct marketing to existing bases, paid advertising, community marketing, events and partnerships, telesales, offline promoters, etc

-        Forecast budget/CPL and timelines for campaigns

-        Brief, project manage, and oversee the quality of work from a team of performance specialists, CRM specialists, data processing specialists, copywriters and designers, to deliver on campaigns. If needed, source for suppliers/freelancers and onboard them

-        Constantly monitor performance across multiple campaigns, and be agile in moving resources across campaigns or changing creatives/channels as needed, understanding drop-out points throughout the journey and troubleshoot accordingly, ultimately ensuring all deliverables are submitted on time and spend is within budget

-        Drive more sophistication in source attribution and performance measurement through learnings and analysis 

-        Understand our target audiences' behaviours, as well as analyse and segment our existing base, to improve new user acquisition and cross-sell

-        Continually find ways to optimise campaigns and maximise margins

-        Build long-term strategies for user acquisition while managing short-term fulfilment

-        Responsible for timely billing of clients

-        Interact directly with clients for day-to-day operations, building positive relationships with them to facilitate renewal or other business opportunities. 

-        Work cross-functionally with various departments within the supermom brand.

Expectations:

• Minimum 6 years' experience in user acquisition marketing, either with B2C brands or with agencies
• Minimum 2 years' experience in people management
• Proven experience in managing successful B2C demand generation programmes 
• Hands-on experience in CRM/lifecycle marketing and/or performance marketing is a big plus
• Working knowledge of Hubspot, GA4 and Meta Marketing.
• Excellent time management and project management; able to multitask and handle multiple campaigns at the same time
• Agile when solving a range of implementation or operational issues
• Good interpersonal skills to deal with different types of clients, internal colleagues and stakeholders
• Meticulous and detail-oriented
• Proficient in written and spoken English

Benefits:

• Basic Salary up to $4,500 with yearly increment based on performance.
• Week 1 (6 working days), Week 2 (5 working days), Week 3 (6 working days), Week 4 (5 working days) – Depending on roster basis
• Working timing: 8am to 5pm

Job Description:

This is a full time role for an Assistant Operations Manager located in Geylang Bahru. Our client is one of Singapore's Leading Specialists for Buddhist funeral services and you will be responsible for managing funeral transfers and services, preparing monthly schedules for ground staff, and handling petty cash and vehicle-related matters. They work closely with all departments, oversee the Customer Service Team by assisting with phone duties and managing funeral parlours, and ensure the Operations Team adheres to company policies and processes. Additionally, they assist the Human Resources Team with talent recruitment and perform other ad-hoc duties as assigned.

Qualifications:

• Minimum 2-4 years of management experience
• Comfortable working in the funeral industry
• Possess class 3 driver license
• Able to do shift work, and work on Public Holidays and Overtime
• 
  

‌Manage the Administrative Team‌: Responsible for recruiting, training and managing the administrative team to ensure that they have the necessary skills and knowledge to complete their work tasks.

‌Develop Administrative Policies and Procedures‌: Work with senior management to develop and update the company's administrative policies and procedures to ensure that they are consistent with the company's strategic goals and regulatory requirements.

‌Office Facilities Management‌: Responsible for managing the company's office facilities, including office space, equipment, supplies, etc., to ensure that employees have a safe, comfortable and efficient working environment.

‌Supply Chain Management‌: Work with suppliers to ensure that the company's office supplies and equipment are adequately supplied, and coordinate budgets and expenditures with the finance department.

‌Document and Record Management‌: Responsible for managing the company's documents and records, including contracts, reports, archives, etc., to ensure their security, integrity and easy access.

‌Meeting and Event Organization‌: Assist in organizing meetings and events inside and outside the company, including conference room reservations, itinerary arrangements, material preparation, etc.

‌Employee Relationship Management‌: Maintain good communication and cooperation with employees, solve employee problems and needs, and provide necessary support and guidance.

‌Risk Management‌: Identify and assess the risks that the administrative department may face, and take appropriate measures to reduce risks.

‌Company external administrative affairs‌: Organize and coordinate various meetings and employee activities of the company, be responsible for external liaison work and handle various certificates and licenses required by the company.

‌Draft and archive company-related documents‌: Draft and archive company-related documents, collect and organize internal information of the company, and organize and compile company events in a timely manner.

‌Manage important qualification certificates of the company‌: Manage important qualification certificates of the company.

‌Preside over the construction work within the department‌: Preside over the construction work within the department, build and maintain the internal network.

‌Coordinate the company's internal administrative personnel and other work‌: Coordinate the company's internal administrative personnel and other work.

‌Propose suggestions on cost control methods‌: Propose suggestions on cost control methods.