Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Job Description & Requirements

Roles & Responsibilities

• Manage daily works.
• management,operations and customer service
• Responsible for assisting with the management of other departments and maintenance of daily works .
• To coordinate with all departments including processing customer's requirements
• At least 3 years experience in related industry.
• harworking and be a team player.
• Responsible and team-player.

C48563

Key Responsibilities

· Overall Project Management:

- Responsible and track the quality, scope, timeline, effort (co-related to estimation, CR’s, complexity), resources (includes GTO, business, contractor, Professional Services resources as well as operations),

- Develop and execute the overall project plan and analyse project proposals which impacts the schedule and budget variance which in turn contribute to meeting the overall objectives of the project.

- Identify and schedule project deliverables, milestones and required activities and tasks.

· Stakeholder Management: Work hand in hand with Business Project Managers to manage project stakeholders and relationships - e.g. escalation, expectation, conflict, scope changes, etc. Ensure teams work in a collaborative environment

· Scope Management: Manage all changes to the agreed scope of work Review and assess all changes and impact to timeline and ensure all changes are approved by PSC

· Project Governance: Prepare investment approval deck and manage approval of project by ITC/TPWC. Organize and facilitate PSC meetings, chair PWC meetings.

· Change management: Led enhancements estimates, timelines, scope and agile delivery to quarterly releases as project manager

· Risk and Issue Management: Manage overall project risk, track risk aging, work through escalations, change governance and related issues. Implement the risk mitigation plans.

· Process Adherence: Partner with relevant stakeholders in ensuring that the system development methodology is followed and the relevant artefacts are delivered on time with quality, in adherence to the development methodology/approach

· Project Reporting: Measure, monitor and report progress to stakeholders at various levels of organization across the enterprise with the right quality, consistency in content. Implement project communication plan and review status reports prepared by project personnel and modify schedules or plans as required

· Client focussed: Drives decision making and delivery outcomes through client lense

Key Requirements:

Technical Skills & Experience

· Bachelor’s degree in IT, business, finance, or equivalent.

· At least 15 years experience in project management in banking, financial, consulting industries with proven track record.

· Good problem solver and stay on top of the project risks and issues till closure.

· Good team player and is able to exercise formal and informal ways to lead the vertical teams in achieving the common project targets.

· Excellent presentation skills and able to front with the senior stakeholders at C level.

· Passionate, diligent, and resilient individual with ability if thrive in ambiguity.

· Previous exposure to Channels & APIs including internet banking, mobile, API and H2H knowledge will be advantages.

· Good to have PMP, Prince2, Agile certification.

Education

· Bachelor's degree in computer science, engineering or similar domain

· Related professional/technical qualification will be advantageous although not mandatory

Technical Skills:

· Client onboarding experience, either in product owner, manager, or T&O equivalent roles

· External API functional and technical experience, regional API rollouts.

· Performance metrics and challenges in past projects either at banks, Fintech or eCommerce org

• JOB SCOPE
• Project management of building/warehousing construction projects. Ability to oversee the entire process and knowledgeable in project management relating to all operational and administration procedures
• Carry out project planning, cost control and project documentation
• Provide the direction in construction planning, coordinate works with sub-contractors, Client and Consultants to ensure overall construction progress based on the schedule of works
• Ensure timely and smooth progress of works
• Ensure quality of works is achieved and safety & environmental regulations are complied with
• Ensure project activities complied with the Company’s ISO system
• Lead a team of project staff
• JOB REQUIREMENTS
• Diploma/Degree holder
• Minimum 5 years with relevant experience in project management of building/warehouse construction
• Dynamic and motivated personality with good communicative and interpersonal skills
• Good leadership to lead a team of project staff
• Bilingual in English and Mandarin (to be able to communicate with Mandarin speaking staff)
• Proficient in using Microsoft Office and familiar with Microsoft Project

JOB SCOPE

To be able to manage and execute the company projects in building construction which covers:

• Ability to oversee the entire process and knowledgeable in project management relating to all operational and administration procedures
• Carry out project planning, cost control and project documentation
• Provide the direction in construction planning, coordinate works with sub-contractors, Client and Consultants to ensure overall construction progress based on schedule of works
• Ensure timely and smooth progress of works
• Ensure quality of works is achieved and safety & environmental regulations are complied with
• Ensure project activities complied with the Company’s ISO system
• Lead a team of project staff

JOB REQUIREMENTS

• Dynamic and motivated personality with good communicative and interpersonal skills
• shall be qualified, competent and experienced with tertiary qualification in construction, recognised either by the respective Professional Bodies, professional institutions or Building and Construction Authority.and with experience managing and co-ordinating large-scale projects effectively, and with experience performing as a Project Manager role for industrial and/or large-scale developments.
• Good leadership to lead a team of project staff
• Proficient in using Microsoft Office and familiar with Microsoft Project
• Possess Construction Safety Course for Project Manager Certificate
• Mandrian speaking is esstional knowledge due to coordinate with Chinese investor and owner.

Job Summary:

is responsible for overseeing the daily operations of a restaurant, ensuring high-quality food and customer service while managing staff and resources. This role includes supervising front-of-house and back-of-house teams, managing inventory, ensuring compliance with health and safety regulations, and maintaining a positive dining experience for customers.

Job Responsibilities:

• Coordinate daily Front of the House and Back of the House restaurant operations;
• Deliver superior service and maximize customer satisfaction;
• Respond efficiently and accurately to customer complaints;
• Regularly review product quality and research new vendors;
• Organize and supervise shifts;
• Appraise staff performance and provide feedback to improve productivity;
• Estimate future needs for goods, kitchen utensils and cleaning products;
• Ensure compliance with sanitation and safety regulations;
• Manage restaurant’s brand image and continuously progress to improve it;
• Prepare budget, control operational costs and identify measures to cut waste;
• Create detailed reports on weekly, monthly and annual revenues and expenses;
• Promote the brand in the local community through word-of-mouth and restaurant events;
• Recommend ways to reach a broader audience (e.g. discounts and social media ads);
• Train new and current employees on proper customer service practices; and
• Implement policies and protocols that will maintain future restaurant operations.

Job Requirements:

• Bachelor’s degree / higher education qualification / equivalent in Hotel and Restaurant Administration or related major.
• 5 or more years in the management operations or related function.
• Proficient in English and excellent communication skills, both written and verbal.
• Key competencies such as excellent communication, interpersonal skills, oriented to details, operational knowledge, leadership, team building and financial skills.
• Able to work under pressure and extreme conditions and prioritise tasks effectively.

• Candidates must possess at least Higher secondary/Pre-U/A level/College in Hospitality/Tourism/Hotel Management or equivalent.
• At least 3 Year(s) of managerial experience in the Food industry or related field is required for this position.
• Preferably candidates specialized in Food/Beverage/Restaurant Service or equivalent.
• Team player & customer oriented, with strong leadership skills
• Excellent communication skills & people management supervision
• Responsible in business performance of assigned store, analyzing and planning store sales level and profitability
• Knowledge & understanding in Sales Profit & Loss is an advantage

Requirements:

• Flexible, Willing to work on shifts, weekends & Public Holidays
• Quarterly Sales Incentive and Yearly Performance Bonuses awaits our qualified candidates
• Transportation and/or meal allowances is given
• Free Staff Meals is provided
• Enjoy Great working environment & other staff benefits
• 3 Full time position are available for our new store in Suntect City Mall and to other existing stores.
• Kindly attached your complete resume when applying.

Responsibilities:

· Lead and Schedule Operation department team daily schedule (Supervisors and Technicians)

· Deliver cost budgeting and practice lean resource management to drive operation cost down with the use of IT and technology

· Ensure projects are carried out within budget and resources are allocated appropriately with safety compliances

· Provide strategies and measurement to ensure each team is performing to standard and ensure each headcount are value adding to the company’s productivity and efficiency

· Provide and arrange internal or external training to upskill everyone

· Discipline and conduct safety awareness talks and training

· Drive absentees’ rate, overtime rate and defect job rates to the lowest

· Ensure project delivered and signed off by the clients (Delivery Order) and materials receive are accordingly to orders

· Manage Logistic and inventory team to ensure all delivery and materials are account for

· Collaborate with multi-disciplinary engineering teams, and work with vendors and contractors

· Perform detailed documentation to track project development and design process

· Assist in HR related communications and procedures for the operation teams

· Assist in creating statistical reports for management.

· Any other duties as assigned and comply to ISO / OSHA standards

Leadership

· Lead, manage and motivate allocated team member(s)

· Develop clear goals that is in line with Management’s direction

· Be an excellent team player/mentor to collaborate with the internal and external teams/business partners

Requirements:

· Minimum 5 years of experience in Operation management with blue collar workers

· Dip/Degree in Engineering or equivalent.

· Proficient in MS Excels/words/PowerPoint/Project

· Preferred skill sets: Self Driven, resourceful, problem-solving nature, strong business acumen, project management and good conversational/writing skills in English.

Responsible for Sales activities, and other related job assigned to it. Should be ready to accept and execute, to the best of the capacity, any new or additional responsibilities which the company may delegate in the course of the employment.

Manage the sales team, monitor team KPI, prepare monthly and yearly sales target.

Manage weekly meetings with the sales team and report to director. Head sales activities and increase business volumes and customer base.

Working Hours : Monday to Fridays 9am to 6pm

Available to start work immediately.

The Restaurant Manager is responsible for overseeing the efficient running and profitability of the restaurant and for managing employees.

He/she needs to be able to lead as well as work as part of a team.

The job reports to the Vice-president, Area is accountable for average sales of S$250k per month depending on the size of the restaurant. Job Responsibilities:

•Daily roll call with employees to drive operations effectiveness and efficiency via cleanliness of the restaurant, accurate food order taking, servicing the customer, promotions etc •Proactively communicate to employees on KPIs on sales, service and food quality so that together each achieve more (TEAM) •Be fully knowledgeable with the restaurant operation and to efficiently manage the operation of all shifts •Communicate with Chef on guests’ requirements, and maintain a close and professional working relationship with the kitchen at all times •Maintain safety requirements at the restaurant •Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines •Managing budgets • Manage stock levels of food and other related utensils and cutleries •Handle customers’ compliments and complaints promptly

•Deliver and present manpower and sales reports

•Suggest and recommend improvements to the running of the restaurant

•Administer and action daily mails, guest report lists, staff rosters, operations reporting and other paperwork promptly and accurately

•Be aware of the current business environment and to bring in sound ideas to increase sales, decrease spending, up selling orders and maximising guests spending where possible

•Communicate effectively with the other departments and colleagues, suppliers and contractors to ensure that all information is communicated clearly and follow up actions are coordinated well

•Assist in recruitment needs

•Responsible for induction training and on the job training of new employees and also newly promoted staff

•Appraise employees to reward and punish fairly

•Understand the need for training and development of employees and to take a proactive approach in training employees especially mandatory training like Basic Food Hygiene and Safety

Job Requirements:

•Preferably with Degree/Diploma in Hospitality related studies or with WSQ Certificate in F&B Operations / F&B Supervision / F&B Management

•Passion for excellent customer service

•Able to lead a team in a fast paced and demanding environment

•Possess good business acumen, results driven and highly organised

•Excellent interpersonal and communication skills

Interested candidates, please forward your detailed resume as well reason for leaving (past and present employment, all last drawn salary please email to [email protected])

Job Description

• Working as part of the Hotel Asset Management team to facilitate the Front Office Operations of a Hotel
• Matrix Reporting to the Asset Manager and Hotel Operations - Front Office Manager.
• Oversee the daily operations of the front office team, including check-in/checkout, guest services, and staff scheduling.
• Coordinate emergency response efforts, including fire drills and guest evacuations.
• Facilitate seamless communication between departments to ensure efficient operations.
• Conduct regular inspections of hotel facilities to maintain high standards of cleanliness and guest satisfaction.
• Ensure smooth transitions between shifts through detailed handover reports.
• Oversee the nightly audit process to verify financial transactions and prepare daily reports.
• Build strong relationships with guests, providing exceptional hospitality and personalized service.
• Handle guest complaints and inquiries promptly and professionally, seeking solutions to exceed expectations.
• Implement strategies to maximize revenue, such as upselling and room inventory control.
• Provide coaching and guidance to improve staff work performance
• Manage emergency situations
• Record and report all unusual events to the Management
• Other ad-hoc duties and responsibilities as and when assigned

Job Description:

• Set and achieve monthly and yearly targets.
• Renewal of production lines for bonding wire for the semiconductor industry.
• Liaise with head office in Japan on transfer of technical knowledges and technologies.
• Responsible for production output according to specifications and quality standards.
• Ensure compliance to safety procedures in operating machineries and use of equipment.
• Ensure strict compliance to regular maintenance schedule for safe operation of machineries and equipment.
• Identify production-related issues and formulate plans for improvements.
• Evaluate and develop plan to upgrade team technical competency.
• Enforce health and safety precautions.

Requirements:

• Diploma or degree in Engineering / Mechanical Engineering or its equivalent.
• Minimum 5 years of relevant work experience in the electronic manufacturing industry.
• Minimum 3 years of production management experience.
• Proficient in Japanese language at business level to work closely with head office in Japan and Japanese business partner.
• Strong communication and interpersonal skills

- Training restaurant staff based on company policies, supervising all areas of the restaurant to monitor activities and handle problems that arise and managing all areas of staffing, including scheduling employees.

- Keep restaurant operations running smoothly to create a positive atmosphere for customers.

- Maintaining safety and food quality standards

- Keeping customers happy, getting their feedback on the experience and handling complaints

- Organizing schedules, keeping track of employees’ hours and recording payroll data

- Ordering food, linens, gloves and other supplies while staying within budget limitations

- Supervising daily shift operations, including front- and back-of-house restaurant operations

- Controlling operational costs and identifying ways to cut waste

- Appraising staff performance and disciplining or retraining employees to correct poor performance

Requirement

1) Have been working in F & B field a plus.

2) Willing to work long hours, weekend and public holiday.

3) Have knowledge in preparing of western & thai food cuisine.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team

• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence

• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives

• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs

• Implementing new sales plans

• Present sales, revenue and expenses reports and realistic forecasts to the management team

• Identify emerging markets and market shifts while being fully aware of new products and competition status

• Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field

• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets

• Committed to continuous education through workshops, seminars and conferences

• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization

• Proven ability to drive the sales process from plan to close

• Strong business sense and industry expertise

• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.

• The ability to understand and follow company policies and procedures.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Position Purpose

• Develop day-to-day operations plan and objectives for assigned area

• Supervise and monitor operation team’s performance and compliance of day-to-day operations

• Manage restaurant profitability by optimizing costs & controls

• Train & develop Assistant Managers, Kitchen & Service StaffsResponsibilities• Restaurant Operations

• Plan, review and execute inventory management and control and to make purchases and stocks based on sales volume

• Oversee the execution of cash management through validation of accuracy by conducting check on cash float, change, documentation and collection

• Plan and manage staff scheduling and deployment to maximize efficiencies• Plan, organize and execute a training system for all staff & MTs

• Restaurant Management & Planning

• Review service processes and provide recommendations for service enhancement with collaboration with Kitchen Operations to address service issues

• Collaborate with Kitchen Operations to plan for manpower required per shift and to arrange back-ups as required

• Preparation of long term plans such as scheduling and hiring plans by carrying out daily and mid-term manpower planning through forecast of demand fluctuation, holiday planning, employee movement and attrition and to advise VPA/VPO on the manpower projection for the restaurant

• Execute marking efforts based on marketing plan developed for each concept• Support recruitment effort for restaurant staffs

• Enforce standards and manage restaurant operating costs and profitability• Business Development

• Build strong partnership with landlord, suppliers and relevant authorities• Quality Assurance & Control

• Monitor restaurant quality, service, cleanliness and value

• Oversee operations to ensure compliance to SOPs, safety regulations, implementation policies and guidelines in the restaurant

• Manage quality control activities in line with quality assurance standards and procedures

• Investigate causes and reasons for customer complaints

• Determine corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

• People Management

• Lead team by providing guidance, support and motivation

• Train and develop assistant managers, service, kitchen and kaiten staff

• Carry out team management activities, including and not limited to appraisals, handling disciplinary issues and holding communication sessions in conjunction with immediate supervisor

• Carry out team management conversation with team members, including and not limited to doing appraisals and personal improvement plans in conjunction with immediate supervisor

About the Role:

As a Finance Manager, you will be responsible for financial modeling, billing, and expense management for Ampotech’s Singapore office and subsidiary companies in Southeast Asian markets including Vietnam, Malaysia, and Indonesia. The role involves managing Ampotech finance staff and corporate service providers supporting accounting and tax matters in different countries. The Finance Manager is expected to be comfortable with Singapore Financial Reporting Standards (International) and financial modeling to generate forecasts and anticipate financing needs for general working capital or project financing.

Responsibilities:

• Perform financial planning and analysis work to support decision making, including providing variance analysis for monthly and quarterly reports
• Prepare cashflow projections, quarterly forecast and annual budget at a group level and country level
• Support the preparation of consolidated financial statements for the company
• Interface with auditors on group level audit issues
• Manage accounts payable and accounts receivable
• Manage finance staff and corporate service providers in regional offices in Vietnam, Malaysia, and Indonesia
• Review and optimize existing procedures and systems to improve the company's finance function and operations
• Serve as the Business Integrity (BI) compliance officer and update relevant information in the company's ESG management system

Qualifications:

• Bachelor's or Master's degree in accounting, finance, or a related field
• At least 10 years of relevant work experience
• Proactive problem solver who pays attention to detail
• Strong communication skills
• Proficient in MS Office applications and Xero
• Experience with startup financial modeling tools such as Causal, Finmark, or a similar software is desirable.
• Experience working in a venture-backed startup, Venture Capital, or Private Equity is a plus
• Experience with project finance for energy or infrastructure projects is a plus

Job Overview

We are looking for an experienced and dynamic Retail Manager to oversee operations across multiple store locations. The Retail Manager will be responsible for driving sales growth, maintaining operational excellence, and ensuring a superior customer experience. This leadership role requires strategic planning, effective team management, and the ability to adapt to a fast-paced retail environment.

Key Responsibilities

Sales Leadership & Strategy:

• Develop and execute strategic sales plans to achieve revenue and profitability targets.
• Monitor store performance and analyze sales data to identify trends and opportunities.
• Plan and oversee marketing initiatives and promotional campaigns to boost sales.
• Ensure the implementation of merchandising and pricing strategies across all locations.

Operational Management:

• Manage the overall operations of multiple retail outlets to ensure consistency and efficiency.
• Collaborate with inventory teams to ensure proper stock levels and timely restocking.
• Implement and maintain company policies, procedures, and quality standards.
• Conduct regular store visits to monitor performance and ensure operational excellence.

Customer Service Excellence:

• Establish and maintain high customer service standards across all locations.
• Address escalated customer complaints and implement strategies for improved satisfaction.
• Gather and analyze customer feedback to enhance the shopping experience.

Team Leadership & Development:

• Recruit, train, and develop store managers and retail staff.
• Set clear performance goals and provide regular coaching and feedback.
• Conduct team meetings to align on business goals, share updates, and recognize achievements.
• Foster a positive and inclusive workplace culture that encourages teamwork and productivity.

Compliance & Safety:

• Ensure compliance with workplace safety regulations and local laws.
• Monitor adherence to health, safety, and hygiene protocols across all stores.

Requirements:

• Bachelor’s degree in Business Administration, Retail Management, or a related field.
• Minimum of 5-7 years of experience in retail management, with experience managing multiple locations.
• Proven ability to drive sales and exceed targets.
• Exceptional leadership, organizational, and problem-solving skills.
• Strong analytical skills to interpret sales data and develop actionable strategies.
• Proficiency in computer applications, including:
• Microsoft Office Suite (Excel, Word, PowerPoint).
• POS (Point of Sale) systems and retail management software.
• CRM and inventory management tools.
• Excellent communication and interpersonal skills to work with diverse teams and customers.
• Knowledge of market trends and customer preferences.
• Multilingual proficiency is a bonus.

Why Join Us?

• Take charge of managing and growing operations across multiple retail locations.
• Work in a dynamic environment that values innovation, collaboration, and excellence.
• Comprehensive benefits package, including [list benefits such as medical insurance, bonuses, etc.].
• Opportunity to make a significant impact and grow within a fast-expanding organization.

C47127

Key Requirements:

• Bachelor’s degree or master’s degree in computer engineering or related field.
• Must have oral and written communication abilities for both English and Vietnamese languages
• Proven working experience in test delivery or equivalent role with at least 10 to 15 years relevant experience in large and complex organizations, preferably in Banking and Finance and at least 5 years’ senior manager experience in testing.
• Extensive experience in managing end-to-end delivery of testing services from multiple vendor test service providers.
• Good knowledge in managing data migration projects including conversion testing.
• Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps.
• A proven, successful track record of managing shared IT service development and/ or IT Testing Services.
• Demonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and services.
• Strong domain knowledge on Core Banking, Cards and Secured Loans. Experience in managing testing one or more areas of these domains will be an advantage.
• Strong attention to details, excellent analytical and problem-solving skills.
• Experience in managing multiple external testing service providers.
• Experience in managing multi-cultural, diverse, direct and virtual teams.
• Experience in various testing tool suites like JIRA, TOSCA, UFT/QTP, Loadrunner/Performance Center, ALM / Quality Center, Selenium etc.
• Must display a high level of professional judgment, commitment, integrity, and teamwork.
• Excellent client facing, internal communications skills.Testing or quality certifications, PMP certifications, and Test Maturity Model integration (TMMi) Framework awareness will be preferred.

Technical Skills:

• Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps.
• Experience in various testing tool suites like JIRA, TOSCA, UFT/QTP, Loadrunner/Performance Center, ALM / Quality Center, Selenium etc

Job Overview

We are seeking a highly skilled and motivated Training Manager to design, implement, and oversee our training and development programs. The ideal candidate will identify skill gaps, develop learning solutions, and ensure the delivery of effective training that aligns with the organization’s goals. This role focuses on enhancing employee performance, promoting professional growth, and supporting business objectives through strategic learning initiatives.

Key Responsibilities

Training Program Development:

• Design and implement comprehensive training programs to meet the organization's needs.
• Conduct training needs assessments by evaluating employee skills and performance.
• Develop instructional materials, including presentations, manuals, and e-learning modules.
• Ensure training programs are aligned with company goals, industry standards, and compliance requirements.

Training Delivery:

• Facilitate engaging training sessions for employees at all levels, including new hire orientation, leadership development, and technical skill enhancement.
• Coordinate with external training providers or consultants for specialized programs.
• Use a variety of training methods, including classroom, virtual, and on-the-job training, to maximize learning outcomes.

Performance Monitoring:

• Assess the effectiveness of training programs through evaluations, feedback, and performance metrics.
• Track employee progress and provide regular updates to senior management.
• Continuously improve training programs based on employee feedback and organizational needs.

Team Leadership:

• Lead and manage a team of trainers, ensuring consistent delivery of high-quality training.
• Provide guidance and mentorship to trainers to enhance their effectiveness.
• Collaborate with department managers to address specific training needs.

Operational Management:

• Maintain training schedules, budgets, and resources to ensure efficient operations.
• Develop a centralized system to manage training records and certifications.
• Stay updated with industry trends and best practices in training and development.

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, Education, or a related field.
• Minimum of 5-7 years of experience in training and development, with at least 2 years in a managerial role.
• Proven experience in designing and delivering training programs across various formats.
• Strong understanding of adult learning principles, instructional design, and e-learning tools.
• Excellent communication, presentation, and interpersonal skills.
• Proficiency in computer applications, including:
• Learning Management Systems (LMS).
• Microsoft Office Suite (Excel, Word, PowerPoint).
• Online training platforms and video conferencing tools.
• Strong organizational and project management skills.
• Analytical skills to assess training effectiveness and make data-driven decisions.
• Certification in Training and Development (e.g., CIPD, ATD) is a plus.

Why Join Us?

• Play a critical role in shaping the learning and development culture of the organization.
• Work in a collaborative and innovative environment that values employee growth.
• Competitive salary and comprehensive benefits package, including [list benefits like medical insurance, professional development opportunities, etc.].
• Opportunity to lead strategic initiatives and make a lasting impact on employee performance.

Job summary:

As Residence Manager, you will oversee the hotel operation, ensuring the guest are safe, comfortable and satisfied with their accommodations. The residence manager also provides effective leadership direction, maximising operation performance, ensure operation compliance and developing and sustaining unique guest experiences.

Job Description:

• Manage the hotel staff, including housekeeping, maintenance, and front office;
• Conduct regular briefings and meetings with hotel staff;
• Supervise all maintenance and repaid work, ensuring that work is completed on time and at a high standard;
• Ensure strict adherence to operating controls, SOPs, policies, procedures, and service standards;
• Ensure adherence to regulations concerning licenses and other compliance requirements;
• Managed complaints and service recovery procedures;
• Ensure hotel profitability by meeting and exceeding revenue and guest satisfaction targets, and make recommendations for revenue and cost savings;
• Control operational costs and implement environment sustainability efforts; and
• Any other duties as requiredby the Company or management.

Job Requirements:

• Bachelor’s degree / higher education qualification / equivalent in Hotel Administration, Business Administration.
• 3 or more years of residential property management.
• Excellent communication skills, both written and verbal.
• Strong leadership and the ability to manage a diverse team of employees.
• Strong organisational skills and attention to detail.
• Able to work under pressure and extreme conditions and prioritise tasks effectively, able to work and deliver within tight timelines and able to handle last minute requests.
• Solid understanding of financial analysis.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes
• Recruit and train personnel and allocate responsibilities and office space
• Assess staff performance and provide coaching and guidance to ensure maximum efficiency
• Ensure the smooth and adequate flow of information within the company to facilitate other business operations
• Manage schedules and deadlines
• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints
• Monitor costs and expenses to assist in budget preparation
• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)
• Organize and supervise other office activities (recycling, renovations, event planning etc.)
• Ensure operations adhere to policies and regulations
• Keep abreast with all organizational changes and business developments

The School Administration Office ensures that the campus runs smoothly and that the campus environment is safe and inspiring for students, staff and visitors.

The Admin Manager plays a key role in ensuring the smooth operations of the campus and will assist the campus leaders in general administration of the school. The incumbent is responsible to review, simplify and alleviate the non-professional administrative work processes and workloads in the school. He/She will also coordinate with RCHQ and various departments to ensure efficient use of resources.

Critical Work Functions

1. Complete a range of required administration tasks including reports, correspondence, spread-sheets, taking, distributing and filing meeting minutes and audit activities
2. Support the school’s budgeting process and financial operations in budget exercises, asset and inventory tracking, handling audit queries, etc.
3. Oversee the administration of overall procurement processes in schools to ensure compliance with RC and funding guidelines

Alignment- Ensuring alignment with RC’s values and compliance with policies and standards

1. Assist campus leaders to ensure that programmes comply with all funding requirements
2. Support school leaders in aligning the objectives and work plan to the overall objectives of the school to meet the school’s strategic needs
3. Ensure that staff adheres to organisational policies and procedures and the corporate Code of Conduct

Public relations- Leading in client-centred service

1. Oversee the admin office and reception area, ensuring that queries are attended to promptly and with good service attitude
2. Supporting the campus leaders in developing and maintaining positive relationships with the stakeholders such as parents, vendors, and the public, etc.

Job Requirements

• A tertiary qualification in Administration or other relevant field and/or demonstrated substantial experience (at least 5 years) in school administration
• Strong interpersonal, organisation and communication skills, as well as the ability to lead and work well in team
• A dynamic and motivated individual with a keen interest in continuous improvement and work excellence
• Only Singaporeans and PRs

PURPOSE

This role will be one of the main contributors towards developing FWD’s Product strategy innovation and position as thought leader in the market.

He/she will be responsible for generating and managing the development of new propositions and solutions driven from customer insights emerging trends and market opportunities that support the strategic growth areas and address customer needs across all FWD markets, in line with FWD’s vision of changing the way people feel about insurance.

KEY ACCOUNTAIBILITIES

Market Research and Analysis

• Be responsible for the sourcing and production of regional research ensuring these are designed to gain deep insights on customer behaviour and traits that can be used to develop or improve future propositions across markets for target consumer segments
• Collaborate with other group office functions to develop research and insights and identify opportunities that are customer led and align to Company, brand and Distribution strategy
• Assess and analyze competitor and market developments and share insights to inform group and BU product strategy and identify the white space.
• Develop and manage market intelligence and competitor reporting and distribute to senior management commenting on the market and competitor trends and providing recommendations resulting in actionable insights.
• Own and undertake bespoke research to support the GPP team and local Bus as required.

Proposition Strategy

Strategy development:

• As a subject matter expert, provide guidance to countries on strategy and innovation
• Development of templates and tools to enhance countries’ capabilities in their end-to-end development of product strategy
• Support any initiatives related to product propositions strategy when required
• Work closely with group departments including group strategy to ensure that proposition strategy is aligned to group strategy and business planning
• Synthesize ideas and core capabilities and input into commercialization plans for innovative strategic solutions working with Business partners, local product heads and group office teams
• Develop proposition strategies for all products in the A+H, protection, savings and investment and retirement space, developing playbooks along with monitoring of key performance targets in alignment with overall priorities for FWD group.

Proposition Innovation

• Proposition development: lead new initiatives to identify and drive proposition development based on customer needs and insights, segmentation and economic environment to help Bus achieve their Business plans
• Develop external network with consultants, reinsurers and research houses to identify key and upcoming trends across the consumer segments, HNW, Middle class Affluent and mass
• Provide and analyse reports to monitor the success of propositions launched and make recommendations to management following the identification of trends.
• Support initiatives to increase awareness of unmet insurance needs of customers, i.e. customers who prefer online insurance purchase, and devise strategies and solutions in responding to their unmet needs. This includes increasing insurance purchases as well as cross-selling and upselling opportunities
• Provide reporting, plans, presentations as required to support adhoc projects
• Work with external third parties to identify and source potential value added services to support customer led propositions
• Work with internal stakeholders to drive AI solutions to improve e2e propositions for local markets
• Develop and execute on behavioural science use cases to improve customer engagement, usage understanding and purchase of insurance products

QUALIFICATIONS / EXPERIENCE

• Degree holder e.g. MBA, CFA or actuarial qualification (graduates in business, strategy or management would be an advantage).
• Over 10 years of experience in insurance and financial services specializing in consultancy, product development, customer engagement or customer journey management
• Working experience in a regional office with proven track record of leading and delivering regional initiatives to countries would be an advantage.
• Experience of working with a highly entrepreneurial and rapidly growing start-up/ e-commerce businesses
• Consultancy experience in financial services would be an advantage
• Working experience in a multi-cultural environment would be an advantage

KNOWLEDGE & TECHNICAL SKILLS

• Strong understanding of customer
• Strong commercial orientation and analytical skills
• Strong communications skills
• Highly Resourceful
• Excellent problem-solving skill, analytical and strategic mindset
• Strong organizational skills and ability to balance multiple priorities and conflicting deadlines
• Strong influencing & change management skills
• Willingness to travel to Countries for periods of time and work with Country level working staff

Job Overview: We are seeking part-time Event Manager to execute and ensuring overall outlet success.

Key Responsibilities:

teamwork, giving customers a happy and joyous experience and good coordination.

Planning and Organization

1. Developing event concepts, themes, and objectives based on client requirements.
2. Creating detailed project timelines and budgets.
3. Identifying and booking venues suitable for the work type and audience.

Coordination and Logistics

1. Coordinating with vendors, suppliers and caterers.
2. Managing permits, licenses, and compliance with local regulations.
3. Overseeing event setup, breakdown, and on-site logistics.

Client and Stakeholder Communication

1. Acting as the primary point of contact for clients, stakeholders, and team members.
2. Ensuring client needs are met while staying within budget and on schedule.

Team Management

1. Delegating tasks to staff and ensuring proper execution.
2. Supervising event-day operations, including troubleshooting and problem-solving.

Marketing and Promotion

1. Developing promotional strategies and materials for public-facing events.
2. Managing sales, registrations, or RSVP processes.

Budget and Financial Oversight

1. Tracking expenses and reconciling budgets post-work.
2. Negotiating contracts to secure cost-effective deals.

Risk Management

1. Preparing contingency plans for emergencies or unforeseen issues.
2. Ensuring safety protocols are in place and communicated to all participants.

Evaluation and Reporting

1. Collecting feedback from attendees, vendors, and clients.
2. Analyzing the success of the work and preparing detailed post-work reports.
3. Audit work and staffs daily, weekly or monthly to ensure that all things are in place and done right.

Creative Problem-Solving

1. Addressing last-minute changes or issues with flexibility and efficiency.
2. Enhancing the attendee experience with innovative ideas and attention to detail.

Job Type: Full-time, Part-time

Job Summary

Reporting to Head of Legal and Risk, you will work closely with the business units and be responsible for managing the full range of compliance matters.

10 years of experience in a compliance role within a Singapore licensed trust company or MAS licensed firm would be advantageous (not strictly necessary)

Job Description

(A) Principle duties and responsibilities

• Manage, supervise and lead the compliance team, setting clear objectives and providing ongoing training
• Ensure compliance with all relevant laws, regulations, and guidelines issued by the Monetary Authority of Singapore (MAS) and other applicable regulatory bodies.
• Monitor, keep abreast and interpret changes in regulations, laws and industry practices that may impact the business and communicate such changes to the relevant stakeholders and staff
• Lead, support and from time to time, update the impact assessment and periodic review of the firm’s compliance program to meet regulatory requirements and changes.
• Assist in developing, updating and implementing compliance related policies, procedures, and workflows that are related with relevant regulations and industry best practices e.g. notices and guidelines as issued by MAS from time to time
• Conduct periodic compliance risk assessments to identify potential compliance vulnerabilities and provide mitigation strategies
• Conduct gap analysis across business functions, as well as collaborate with stakeholders across the company to enhance compliance controls
• Oversee the FATCA and CRS due diligence and reporting

(B) Governance and Reporting

• Participate in client classification, risk rating, KYC and transaction monitoring. Familiarity with regulatory requirements of AML and CFT and other applicable laws and regulations
• Serve as the primary point of contact for all compliance-related matters within the organisation and act as the liaison with regulatory bodies and external auditors (including liaising with regulators on matters arising from AML/KYC/CFT)
• Lead the preparation and submission of regulatory filings, including MAS reports, FATCA/CRS and ensure accurate and timely compliance with regulatory deadlines

(C) Regulatory Compliance and Risk Management

• Review the client onboarding documentation, due diligence checks, and enterprise-wide risk assessment.
• Perform transaction monitoring activities, identify, investigate, and escalate any irregularities as part of the monitoring process.
• Conduct compliance and anti-money laundering and countering the financing of terrorism training to all employees.
• Perform any additional duties or participate in ad-hoc projects assigned by the Head of Legal and Risk from time to time.

We regret to inform that only shortlisted candidates will be notified.