· Planning and Defining Scope

· Strong problem solving skills

· Critical thinking

· Identify workers to be further developed

· Activity Planning and Sequencing

· Resource Planning

· Developing Schedules

· Time Estimating

· Cost Estimating

· Developing a Budget

· Documentation

· Creating Charts and Schedules

· Risk Analysis

· Managing Risks and Issues

· Monitoring and Reporting Progress

· Team Leadership

· Strategic Influencing

· Business Partnering

· Working with Vendors

· Scalability, Interoperability and Portability Analysis

· Controlling Quality

· Benefits Realisation

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

To manage the daily operations of warehouse .

To manage the sales of the product .

to be a team player and be able to work under pressure

to be responsible for the work that is given

and to be responsible for production daily

to be able to help to manage our workers in the warehouse .

6 days work per week

Job Description

· Provide foot reflexology and body massage services.

· Ensure high level of service standards.

· Responsible for the maintenance of cleanliness and neatness of the facilities

· Responsible preparing the necessary treatment products, replenishment of products, towels supply etc.

· Handle customer queries and concerns efficiently and politely

Requirements

· Able to commit on weekends/public holidays

· Able to work long hours and overtime

· Minimum 1 year of relevant experience

· Able to withstand body ordour

· Pleasant personality and hardworking

Benefits

· Attractive salary

· Conducive working environment

Main Responsibilities:

· Providing relevant beauty services, sales ability is required

· Need to perform housekeeping/cleaning of facilities

• can work on publick holidays
• can work on shifts/change of shifts
• can work and stand for long hours
• at least 10 years experiences
• have relavant certificate/diploma
• 
  
• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Research methods to improve operations and reduce costs
• Monitor and report on department performance
• Supervise and train employees
• Provide administrative support (e.g. updating inventory)
• Ensure compliance with company policies and regulation

Willing to work on holidays/work on shifts/change of shift

Able to work and stand for long hours

Proficient knowledge of foot reflexology, Tui Na massage, body oil massage, sports and/or deep tissue massage.

Decent communication skills, both verbal and written.Excellent people skills.

Well-groomed, professional appearance.

Meeting with clients and conducting an initial assessment.

Explaining to new clients the principles and methods of reflexology.

Applying hands-on massage to patient’s feet and to a lesser extent their hands and ears.

Instructing the client in self-reflexology techniques to be practised at home.

Keeping detailed patient notes.

Setting out a plan of future treatment.

Advising patients to seek mainstream medical treatment where necessary.

Responsibilities:

• Ensuring company policies are followed.

• Optimizing profits by controlling costs.

• Hiring, training and developing new employees.

• Resolving customer issues to their overall satisfaction.

• Maintaining an overall management style that follows company best practices.

• Providing leadership and direction to all employees.

• Preparing and presenting employee reviews.

• Assisting customers whenever necessary.

• Organizing employee schedule.

• Ensuring that health, safety, and security rules are followed.

• Taking disciplinary action when necessary.

• Ensuring a consistent standard of customer service.

• Motivating employees and ensuring a focus on the mission.

• Completing tasks assigned by the general manager accurately and efficiently.

Requirements:

• Stable work history.

• Must be self-motivated and possess the desire for self-development.

• Have the ability to work autonomously when required.

• Be a team player.

• Be dedicated to customer satisfaction and a great customer experience.

• Must work on weekend and public holiday

• Able to work night shift

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Business Development Consultant (Recruitment) who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Start-up environment, welcoming workplace culture
• Career growth and development opportunities
• Convenient location (walking distance to Tanjong Pagar / Raffles Place MRT station)

Job Duties:

• Developing connections and new sources of business and relationship management with existing accounts
• Networking and building relationships with business partners and jobseekers
• Identifying and pursuing new business opportunities to expand the client base
• Managing key accounts to ensure the delivery standard and fulfilment level
• Business partnering with internal stakeholders to improve current processes and implement new procedures
• Conducting market research and competitive analysis to identify trends and opportunities for growth
• Preparing and delivering presentations and proposals to potential clients
• Developing strategies for brand promotion and lead generation
• Other ad-hoc duties apply

Requirements:

• Minimum Diploma / Degree in Business Administration of Management
• At least 1 year of Sales / Business development experience
• Good communication and interpersonal skills
• Excellent time management and organizational skills
• The potential candidate must be motivated to stay ahead by keeping up with the latest technological advancements and market trends.

Interested candidates please email your resume to [email protected] / [email protected]

We regret that only the shortlisted candidates will be notified.

EA License No.: 19C9682

Celebrating 21 years in business, Kerry Consulting has grown from humble roots to becoming the largest Singapore incorporated Executive Search & Selection Firm. Our consulting team is the most experienced in the region, with many of our directors celebrating 15+ years with Kerry this year. With almost 100 employees (and counting) across function and industry specialisms, we directly influence and transform lives for our candidates and clients every day.

With continued success, we are looking to fortify our already outstanding teams in the following desk specialisations:

• Commerce Finance & Accounting
• Commerce Sales & Marketing
• Healthcare and Life Sciences
• Legal (Compliance, Private Practice & Interim)
• Financial Services (Front Office, Insurance, Marketing & Communications)
• Technology (Cybersecurity)
• Energy & Commodities

Responsibilities

• Talent advisor: Advise clients on talent acquisition and management strategies, develop a specialist proposition and talent pool to effectively engage with clients etc.
• Career advisor: Evaluate candidate’s aspirations/ goals and provide value added advice on potential opportunities, provide thorough support to candidates ranging from interviews to offer management etc.
• Team collaborator: Contribute to team initiatives that help to build your brand, including networking sessions, marketing collaterals etc.
• Business developer: Identify new business opportunities, establish relationships, manage and grow your client portfolio

Qualifications

Ideally, you will have:

• 1 to 6 years of post-graduate experience
• A proven track record within fast-paced and service-oriented industries
• A propensity to build strong relationships with people
• Drive for developing your career in an entrepreneurial environment
• An engaging and tenacious disposition
• A high level of integrity
• Excellent communication skills

Whether you are a seasoned recruiter looking to take your career to new heights or another business professional seeking to take on a new challenge, we would love to hear from you. Once you’re a team-player who is hard-working but ethical and determined to be the best, you will feel right at home.

Check out our various practices and leadership team here: https://kerryconsulting.com/about-us/leadership-team/

Apply Now: Send your resume to Gemma Whelan at [email protected]. Please note, only shortlisted candidates will be contacted.

Kerry Consulting Pte Ltd

Licence No. 16S8060

Reg: R22110337

Fastmarkets are re-imagining how to better serve our customers and improve our customer offering to deliver high growth in the next few years. In doing so we are looking for a dynamic Enterprise Customer Success Manager to own a portfolio from our top 100 customers. You will work with a cross-commodity portfolio providing a first-class customer experience.

We are looking for an individual who has a strong background in managing large client accounts and the ability to build long-term relationships with senior stakeholders, whilst providing outstanding client management. You will have a flexible mindset, innovative thinking and solid business acumen.

Your strategic mindset will ensure you are proactively networking within your accounts to gather insights on how our data is used within their business. You will ensure that our clients have regular touchpoints where you present quarterly account reviews working closely with the Account Manager. Your commercial mindset will identify gaps in their solutions, you will pro-actively account plan with the Account Manager for a successful commercial output. Your passion for people and really building relationships will see you visiting your customers for face-to-face meetings.

The Customer Success Manager will report directly into the Director Customer Success and will also be responsible for leading companywide initiatives as well as playing a significant role in coaching and developing more junior members of the team.

PRINCIPLE ACCOUNTABILITIES

• Build and maintain strong, long-term relationships with Fastmarkets' top 100 clients, acting as a trusted partner to understand their needs and align solutions that drive value.
• Have a commercial mindset to support the business growth working closely with the Account Manager to ensure that you identify opportunities to expand business through cross-selling and upselling Fastmarkets’ full range of solutions and capabilities.
• You will actively visit your customers to build relationships with key stakeholders to establish their goals for a successful partnership
• Act as the trusted advisor for customers by understanding their markets and deliver knowledge and insights aligned to their vision
• Build strong relationships to enable networking within the accounts. Successfully create workflows so we can understand how our pricing data is being used throughout their business  
• Be prepared to hold in depth conversations regarding our pricing, data, methodologies – you should project confidence and credibility and succeed in forging a relationship of trust with your Customers. This will enable objection handling and help identify customer pain points.
• Ensure that kick-off meetings are scheduled with all parties’ responsible post renewal
• Set up internal steercos for account planning that includes (Ams, CSMs, Exec Sponsor) to ensure account goals are aligned ahead of engagement activities
• Collaboration with Account Managers to develop strategies and deliver quarterly account reviews.
• Each account will have an Executive Sponsor from Fastmarkets, you will actively ensure these meetings are happening across your accounts
• Use all data available to identify account risk then plan for mitigation with the Account Manager – you will be obsessive in understanding how to reduce churn within your portfolio
• Actively identify gaps in a customer’s package, seek out upsell opportunities and identify new users. Support the Account Manager to close these opportunities
• Monitor usage stats and put in place improvement plans for accounts that are struggling to adopt
• Listen to our customers’ feedback to identify new product ideas and functionality, work with the Product team to build their feature enhancements pipeline
• Collaborate with the customer support team to ensure technical issues are addressed within SLAs and on-going issues do not persist
• Create customer onboarding and adoption plans with the appropriate teams to ensure users are trained across your accounts. Provide and deliver ad-hoc training where necessary with senior stakeholders
• Ensure you are up to speed on all the latest releases and enhancements in our solutions and that you have effectively communicated these to your customers (providing training where necessary)
• It’s imperative that you build internal relationships from all departments (editorial, sales, product and marketing teams) to ensure an outstanding and streamlined customer experience
• Maintain an exceptional level of customer satisfaction rates
• Provide internal training to junior members of the team
• Work with Product to pilot new products and to play a key role in their go-to-market strategy
• Support on amplifying the customer by identifying case studies seeing these through to completion
• Work with customer marketing to ensure we deliver campaigns to drive retention and customer advocacy

KEY INTERFACES

• Customer Adoption & Onboarding Team
• Sales Team
• Marketing Team
• Product Team
• Editorial Team
• Customer Support Team

• Bi-yearly salary review and fast-track career progression
• Full training & support will be provided to you

Responsibilities:

• Perform market research to understand the various industries
• Develop new clients and Maintain existing clients
• Understand clients' recruitment needs as well as provide the necessary advice to clients if required
• Delivery of new positions brought in and communicate closely with the Consultant Team to ensure they understand the position's requirement for sourcing purposes
• Perform negotiation with clients as and when required
• Attend networking sessions as and when required

Requirements:

• Candidates must have at least 2-3 years of corporate service/solutions sales experience
• Candidates with experience in the Recruitment industry will have a distinct advantage
• Candidate must be proficient in the Japanese language to liaise and communicate with Japanese-speaking clients
• Candidates will be required to conduct a high volume of cold-calling to develop new clients
• Candidates who are flexible, adaptable to changes, willing to learn and improve, self-driven, and a team player will have a distinct advantage

To apply, please kindly email your updated resume to [email protected].

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Chay Yoke Ting Vanessa (Xie Ruoting)
EA Personnel Registration Number: R23115805
EA License No.: 07C5771

• Team-based environment
• Bi-yearly salary review and fast-track career progression
• 360 structure with individual commission and team incentives

Responsibilities:

• Provide full recruitment support to new and existing clients
• Perform research and understand clients and their industries well
• Source for suitable candidates via networking, social media, advertising, and referrals
• Conduct interviews with candidates and assess their suitability based on the client's requirements and needs
• Create profiling of the suitable candidates to be proposed to the engaged clients for consideration
• Provide professional advice to clients and candidates to manage the expectation
• Coordination of interview arrangements between clients and candidates
• Conduct reference checks on candidates on behalf of clients
• Coordinate and negotiate salary offers on behalf of clients and candidates
• Perform post-recruitment follow-up with clients and candidates
• Work closely with different teams to fulfill client's needs

Requirements:

• Proficiency in Japanese language (JLPT N2 and above) to liaise with Japanese-speaking clients
• Proven experience in recruitment, talent acquisition, or a client-facing role will have a distinct advantage
• Non-experience is welcome to apply as training will be provided
• The portfolio (by job functions basis) assigned will be determined on a mutual agreement basis
• Candidates who are flexible, adaptable to changes, willing to learn and improve, self-driven, and a team player will have a distinct advantage

To apply, please kindly email your updated resume to [email protected].

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Chay Yoke Ting Vanessa (Xie Ruoting)
EA Personnel Registration Number: R23115805
EA License No.: 07C5771

Service Delivery Manager (CyberSecurity)/ Customer Manager

Responsibilities:

• Strong in handling Service Delivery Management/ Customer Management
• Experience in providing Services and Solutions on CyberSecurity Management.
• Technically inclined in handling Service Delivery and supporting Customer Management.
• Manage the performance of services and ensure that Service Levels are met.
• Engaging the customer and/or vendors to ensure the smooth delivery of services when required
• Communicate and liasing with clients, stakeholders and vendors.
• Provide consultation and advisory on CyberSecurity Solutions.

Requirements:

• Demonstrated strong experience in handling Service Delivery Management/ Customer Management.
• Experience in providing CyberSecurity Services and Solutions to customers.
• Strong knowledge of CyberSecurity.
• Relevant Cybersecurity Certifications such as CISM, CISSP, GCIH, GNFA, CCSK, CRIST will be an added advantage.
• Familiar with Kill Chain methodology, MITRE Att&ck, NIST Cybersecurity Framework, ISO 27001 and etc.
• Minimum 3 years of experience in customer success roles or experience in a cybersecurity operation center
• Good in Service Delivery and Customer Management.
• Experience in handling Service Level Agreement (SLA).
• Possess Government or System Integrator Consulting domain.
• Experience with contract and vendor management.
• Possess Diploma or Degree in relevant field.
• Only Singaporean applys.

If you feel that you have the skill-sets that we are looking for, please apply in-confidence with an updated MS Word Resume to [email protected]

We respect your privacy and all communication will be treated with confidentiality.

*Only shortlisted candidate will be notified.

Yong Zhehan @Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Summary

As a District Manager, you will be in charge of managing & leading an assigned district, achieving sales, profitablity & inventory targets. In addition, you'll oversee. coach & direct activities of Store Managers in the achievement of business objectives and efficient & effective store operations.

Responsibilities

• Ensure Retail Marketing plans are executed seasonally – aligned with brand marketing plans.
• Work in accordance with Regional and Local VM standards and execute the look-and-feel of the store as pre-agreed.
• Conduct regular store visits (4 to 6 stores depending on sales volume), preparing reports and taking corrective measures to drive business growth.
• Manage and monitor store budgets to meet profit objectives.
• Build and maintain a strong team of Store Managers through effective hiring, development, training, and staff retention programs.
• Ensure high standards of store operations are met at all times, providing consumers with a high-quality shopping and brand experience.
• Work closely with Merchandising Team in stock allocation and planning.
• Achieve an overall stock turn as per company target.
• Ensure product selection for all stores is based on grades/ bands that reflect consumer profiles, competitive landscape, and store formats.
• Loss prevention a key operational discipline.
• Managing all outlets budgets and ensuring that each store operates within the budget.
• Monitoring each store's P&L reports.

Requirements

• Min Diploma
• With 5 years of working experience in the related Retail / Sports/ Fashion, a minimum of 3 years of people management.
• Passionate in customer service and a strong communicator.
• Strong organization skills, analytical and detail-oriented.
• Strong application of MS Excel preferred and other office software.
• Fast-paced, hands-on work style.
• Comfortable to work beyond office hours and weekends/Public Holidays to manage stores activities.

Interested applicant, please submit your application now.

We regret that only shortlisted candidates will be notified.

EA License No.: 23C1461

EA Reg. No.: R1108264

By submitting your personal information and/or resume, you are deemed to consent to CareerVisors Pte. Ltd. to collect, use and disclose your personal information and/or resume to prospective employers/companies for the purposes of employment.

Responsibilities:

• Identify and engage with potential students to enroll with the school.
• To improve overall student enrollment rate and achieve student recruitment annual target.
• Achieve sales targets and contribute to the company's revenue growth.
• Collaborate with the marketing team to create effective sales plans and materials.
• Stay updated on industry trends and competitor activities.
• Provide support or consultation to ensure student feedback and retention.
• Participate in educational conferences, trade shows, and events to network and generate leads.
• Ad hoc duties as assigned.

Requirements:

• Degree or Diploma in Business, Sales & Marketing, or equivalent.
• At least 2 - 3 years of B2C sales experience.
• Prior experience within education industry or passionate to join education industry will be preferred.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Role and Responsibilities

1. To Oversee daily operation and activity for Hotel department

2. Liase with director on planning and execution of tasks/projects

3. Liase with HR Department for manpowper planning and if required conduct interview.

4. Assist HR & Director to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

Job Scope:

• Coordinate architectural design and documentation efforts between project teams and stakeholders
• Collaborate with architects, engineers, and contractors to ensure project alignment and compliance with design specifications
• Manage project schedules and deadlines, ensuring timely delivery of drawings and documents
• Review and approve architectural plans and specifications for accuracy and completeness
• Facilitate communication between team members and resolve any design-related issues
• Conduct site visits to monitor construction progress and ensure adherence to design intent
• Assist in the preparation of presentations and reports for clients and stakeholders
• Maintain organized project documentation and archives
• Stay updated on industry trends, building codes, and regulations
• Support the project manager in budget and resource management

Requirements:

• Degree in Architecture with at least 3 years of relevant experience in a main construction firm
• Strong ability to interpret construction drawings
• Meticulous, highly motivated, and possesses good interpersonal skills

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Databricks is looking for an experienced Senior Digital Marketing Manager who will focus on scaling our APJ region across all paid media channels. You will partner with key stakeholders to guide overall channel plans that map to regional goals, provide strategic scale and optimization opportunities, apply best practices and regional expertise to improve the customer journey, and optimize media mix and campaigns to achieve regional goals.

The impact you will have:

• As our resident APJ digital expert, you will partner with regional stakeholders to educate them on digital channel capabilities and media best practices to improve internal visibility
• Working with the global digital team and agency partners, you will help expand regional campaigns into new categories, markets and languages to expand coverage, and improve the customer journey, based on regional needs
• Working with the global digital team and agency partners, you will bring expertise to improve our global channel strategy across Paid Search, Paid Social, Programmatic Display, and Third-party Media buys
• You will oversee and present performance and pacing for the APJ region, providing recommendations for optimization
• Working with regional stakeholders, you will develop regional specific campaigns to help meet the needs of the region
• You will plan local Third-party Media buys in the region to round out the global strategy for this channel
• You will ensure we exceed lead generation and pipeline goals targets the APJ region overall and within priority markets

What we look for:

• 7+ years of marketing experience, 4+ years of experience in Paid Search and/or Paid Social
• B2B marketing experience in a high-growth environment
• Experience working with complex data sets (Tableau & Google Analytics experience) to make data-informed decisions and share thoughtful insights
• Experience scaling digital media programs in APJ markets, having worked with stakeholders across multiple countries, languages
• Expert in Google, Facebook and LinkedIn advertising platforms

Responsibilities

• Develop and implement HR strategies and initiatives aligned with the overall business strategy
• Bridge management and employee relations by addressing demands, grievances or other issues
• Manage the recruitment and selection process
• Support current and future business needs through the development, engagement, motivation and preservation of human capital
• Develop and monitor overall HR strategies, systems, tactics and procedures across the organization
• Nurture a positive working environment
• Oversee and manage a performance appraisal system that drives high performance
• Maintain pay plan and benefits program
• Assess training needs to apply and monitor training programs
• Report to management and provide decision support through HR metrics
• Ensure legal compliance throughout human resource management

Requirements and skills

• Proven working experience as HR Manager or other HR Executive
• People oriented and results driven
• Demonstrable experience with Human Resources metrics
• Knowledge of HR systems and databases
• Ability to architect strategy along with leadership skills
• Excellent active listening, negotiation and presentation skills
• Competence to build and effectively manage interpersonal relationships at all levels of the company
• In-depth knowledge of labor law and HR best practices
• Able to work on weekend and public holiday

JOB DESCRIPTION:

• Hire and train new employees.
• Supervise sales clerks to ensure that customers are helped.
• Work with the manager to create advertisements for products.
• Keep track of inventory.
• Motivate staff during busy shifts.
• Listen to customers' complaints and assist them, when needed.

JOB REQUIREMENTS:

• Prior experience in retail management.
• Excellent interpersonal skills.
• Ability to motivate staff.
• Flexible work hours.
• Basic math skills.

Hiring: Curtains sales account manager
Basic SGD $2.5k to 3k + average commission up to 5k-8k

Leads provided
ID accounts provided
Vehicle provided

WhatsApp Ken at: +65 9673 2338

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

Are you up for the challenging next step in your career? Stolthaven’s Customer Service department is looking for a Customer Service Manager who will oversee the division of work to the Customer Service Representatives. Manage, monitor, and improve the performance of Customer Service. Ensure the CS department meets organizational goals and expectations. Ensures that all activities are consistently executed with SHVN's existing Quality Management System.

Key Responsibilities

• Oversee the division of work to the Customer Service Representatives.
• Manage, monitor, and improve the performance of the Customer Service Team.
• Represent and develop processes within the team that improve customer satisfaction, customer relationships and business execution accuracy.
• Improve customer service experience and facilitate organic growth.
• Oversees the order acceptance process and communicates with internal departments if escalation is needed.
• Participates in the order acceptance process and communicates with the Operation Manager/ supervisors in a timely and accurate manner.
• Maintain an orderly workflow according to priorities.
• Write and conduct formal performance appraisals and participate in various personnel actions, including hiring, training, discipline, and termination.
• Analyze statistics and compile accurate reports.
• Take ownership of customers issues and follow problems through to resolution.
• Mentor and develop customer service representatives and nurture an environment where they can excel through encouragement and empowerment.
• Accompany customer visits as required.
• Update CRM with visit reports / competitor info / market knowledge and other relevant account information.
• Assist in the preparation of terminal reporting.
• Liaises with the commercial department on customer inquiries for new business opportunities.
• Assist with projects as they may arise.
• A customer service manager builds and maintains lasting customer relationships and loyalty whilst delivering a customer-centric experience. A customer service Manager has a deep understanding of the customers' needs, products, and supply chain.
• Oversees and manages the order process flow for all customers. Co-ordinates the customer assignment. Responsible for setup Operational Review Meetings.
• Leading in continuous improvement and process optimization. Responsible for effectively and productively managing resources.
• Initiate Customer leadership teams.
• Develop and monitor training plan for customer service team.

Qualifications

• Possess a diploma in any discipline.
• Preferably experience in the (petrochemical) Industry.
• Experienced in leading teams and improving processes.
• Deep understanding of the customers' needs, products, and supply chain.
• Ability to think strategically and to lead.
• Excellent verbal and written communication skills
• Organizational skills and able to drive the organization in an effective and efficient way.
• Able to effectively manage personnel and delegate tasks to a diverse staff.
• Ability to prioritize and set goals short and long term.
• Analytical mind.
• 5- day work week with the need to do perform standby for 24hrs call when required.
• Willing to working in Jurong Island (Company transport is provided at designated pickup point)

What we offer

Join us and become part of a family-founded organization where your contribution counts.

• A full-time and permanent role
• Working Hours: 5 days’ work week (Mon-Fri), 8.30am to 5.30pm
• A competitive compensation package, including a 13th month
• Good Flexible Medical Benefits for you and your family members
• Company Transport is provided as designated pick-up point

How to apply

• Complete the online application form and send it to us along with your CV
• Short-listed candidate, will be invited to attend interview at our terminal

Got questions about the process? Contact [email protected].

About Stolt-Nielsen

The Stolt-Nielsen portfolio consists of its three global bulk liquid and chemicals logistics businesses: Stolthaven Terminals, Stolt Tankers and Stolt Tank Containers – Stolt Sea Farm and investments in LNG. Stolt Tankers is a division of Stolt-Nielsen Limited (SNL), focused on opportunities in logistics, distribution, and aquaculture. Stolt-Nielsen Limited is listed on the Oslo Stock Exchange (Oslo Børs: SNI). Our values: We act pragmatically, collaborate for success, commit to go further, and seek creative solutions.

Disclaimer for recruitment agencies

We don’t accept any unsolicited applications or CVs from recruitment and selection agencies.

Overview

This position is responsible for advising and maintaining client relationships in the marketing function.

Main Duties

• Develops and maintains client relationships.
• Responsible for achieving annual revenue targets and objectives
• Trusted advisor who succeeds in maintaining a group of dedicated clients.
• Builds market share; able to enhance client asset size over time
• Competent in advising clients on investment products and services
• Actively involved in new business development; able to anticipate and capitalize on business opportunities.
• Keeps up to date with products and services; may give input for new product developmen
• Monitors tasks for quality assurance to meet client servicing needs.

Requirements

• AUM book size of minimum USD 150 to 200 mio
• At least 8 - 10 years’ relevant experience
• Strong interpersonal, communication and client interfacing skills
• Good university degree
• Preferably completed professional qualifications: CACS Papers I and II
• Driven and entrepreneurial
• Good business acumen
• Able to read, write and communicate fluently in English and Japanese are strongly preferred as this role is required to deal with Japanese clients.
• Responsible for achieving annual revenue targets and objectives.
• Trusted advisor who succeeds in maintaining a group of dedicated clients.
• Builds market share; able to enhance client asset size over time.
• Competent in advising clients on investment products and services.
• Actively involved in new business development; able to anticipate and capitalize on business opportunities.
• Keeps up to date with products and services; may give input for new product development.
• Monitors tasks for quality assurance to meet client servicing needs.

Reporting To

• Team Head