Assistant Manager (Programme Management and Operations)

About the Client

Our client is a leading digital and technology innovator, recognized for creating impactful experiences and fostering growth. They prioritize collaboration, operational efficiency, and excellence in a dynamic environment.

Job Summary

Join us as an Assistant Manager, where you'll oversee programme management and operations in the education sector. This role involves managing student services, planning, and operational functions while ensuring compliance and delivering exceptional service.

Key Responsibilities

• Student Services: Oversee all aspects of student administration, including orientations, attendance monitoring, issue resolution, and escalated queries.
• Operational Management: Prepare for new terms, manage student progression, and coordinate processes such as re-modules, deferments, and programme transfers.
• Exams and Graduation: Plan examination schedules and ensure students graduate on time, maintaining accurate records and financial oversight.
• Compliance and Quality Assurance: Ensure adherence to EduTrust, ISO, and ERF requirements, support audits, and uphold high service standards.
• Team Leadership: Lead and guide a team of Programme Executives, ensuring efficient operations and achievement of organizational goals.
• Financial Oversight: Manage payment follow-ups, assist in budget planning, and oversee cost management.

Requirements

• A degree in any discipline with 5-7 years of experience, including at least 1 year in a supervisory role, preferably in the education sector.
• Strong organizational, communication, and problem-solving skills, with attention to detail and the ability to work under pressure.
• Proficiency in Microsoft Office; knowledge of resource optimization tools is an advantage.
• Flexibility to work rostered shifts if required.

Lico Resources, a specialist in Cybersecurity & Tech GRC recruitment, is partnering with a leading organization dedicated to fostering a secure and technologically advanced environment. We are seeking a dynamic IT Audit Professional to join their existing team in Singapore.

Key Responsibilities:

• Evaluate IT application systems, including both business and operational applications.
• Assess application controls, ensuring data accuracy, completeness, availability, and access security.
• Apply data analytics to enhance application design, system transaction flows, and business processes.
• Review security measures for operating systems and databases, as well as IT operational controls such as change and monitoring controls.
• Advise on security and control features during System Development Life Cycle (SDLC) reviews.
• Assess system availability, disaster recovery plans, and readiness testing.
• Communicate IT, operations, and cybersecurity findings to senior management.
• Oversee resources and projects to ensure the internal audit plan is met and quality outputs are delivered.
• Mentor and develop team members, sharing knowledge and building technical skills.
• Manage the performance of IT auditors, oversee their training and development, and ensure they have the necessary IT capabilities.

Qualifications:

• Degree in Computer Science, IT, or a related field.
• Relevant certifications such as CIA, CISA, CRISC, CISM, CISSP, PMP, or Agile are preferred.
• At least 8 years of experience in information security within a reputable organization. Candidates with Line 1 or Line 2 experience will also be considered.
• Strong understanding of audit methodology, security measures, risks, and controls.
• Ability to effectively communicate issues and provide reports to the board and management.
• Deep understanding of complex business and IT processes and their associated risks.
• Proven track record in delivering internal audit and advisory engagements.
• Ability to assess IT internal controls and identify improvement opportunities.
• Resourceful with excellent interpersonal, communication, and leadership skills.
• Capable of working independently as well as part of a team.

If you are interested in this role, please send us your updated resume today to [email protected] quoting reference number HG-88745. Please note that only shortlisted candidates will be notified.

"Data provided is for recruitment purposes only."

Job Reference No: A08427 EA Licence No.: 13C6733 EA Registration No.: R1333454

Join Our Team as a Centre Manager/Coordinator at Master Maths Education Centre!

We are looking for an organized, proactive, and passionate individual to oversee daily operations and ensure the smooth running of our centre.

As a Centre Manager/Coordinator, you will play a key role in supporting our team, fostering a welcoming environment for students and parents, and driving the success of our programs.

If you are a strong communicator, thrive in a fast-paced environment, and enjoy managing both people and processes, we’d love to have you on board! Be part of a team committed to delivering excellence in education.

✓ Handling all student registrations and admin matters including sharing class details and summaries

using CRM and WhatsApp

✓ Editing class records with lesson summaries follow up with coaches and sharing with parents

✓ Typing, printing of worksheets and learning resources

✓ Ensure general tidiness, cleanliness and keeping up good image for the centre. Suggest any

improvements at any times too.

✓ Prepare classroom’s technologies and troubleshoot to ensure smooth operations

✓ Prepare and type out notes as and when needed

✓ Assist with accounts invoices and other ad-hoc accounts items

✓ Assist with enrolments and trials for new leads and engage leads

✓ Arrange and attend meetings with staff

✓ Be involved in marketing initiatives and any ad-hoc projects

✓ Be open to learn more productivity tools and skills

✓ Be open to being a good team player and leader

✓ Communicate and work together with Centre Managers, Ops Managers, Accounts, Sales and other team

members for Student Management related matters

✓ Provide caring and patient customer service in all communications with clients

✓ Suggest, Add Value and Promote to Processes for the Advancement of the Centre and all stakeholders

✓ Avoid disseminating company confidential, sensitive and private information without prior

authorisation

✓ Avoid taking a conflict of interest position in the enrichment industry in specific relating to tuition and

coding programs.

✓ Note: This job description is intended to convey information essential to understanding the scope of the role

and general nature and level of work performed by jobholders within this position. It is not exhaustive and can

be modified to include additional responsibilities or qualifications as deemed necessary.

We are looking for a dynamic and experienced Channel Business Development Manager to expand our market presence and drive growth through strategic partnerships. You will play a pivotal role in establishing and expanding our IT channel partner network. Your responsibilities will include:

Job Scope:

Channel Strategy Development:

• Develop and execute channel strategies to achieve sales targets and business objectives.
• Identify, recruit, and onboard new channel partners.
• Build and maintain strong, long-term relationships with channel partners.

Sales and Revenue Generation:

• Drive sales through channel partners by developing and implementing sales programs.
• Collaborate with partners to create business plans that ensure mutual success.
• Monitor and report on sales performance metrics.

Market and Competitive Analysis:

• Conduct market research to identify new opportunities and competitive threats.
• Stay updated on industry trends and emerging technologies in cybersecurity.
• Provide insights and recommendations to enhance the product portfolio.

Partner Enablement and Support:

• Train and support channel partners on product features, benefits, and competitive positioning.
• Develop and deliver sales and technical training programs.
• Assist partners in marketing activities and lead generation campaigns.

Collaboration and Communication:

• Work closely with internal teams, including sales, marketing, and product development, to align strategies and initiatives.
• Communicate effectively with partners to ensure they are informed about new products, updates, and promotional activities.

Requirements:

Education and Experience:

• Bachelor’s degree in Business, Marketing, Information Technology, or a related field.
• 5+ years of experience in channel sales, business development, or a similar role in the ICT or cybersecurity industry.

Skills and Competencies:

• Proven track record of achieving sales targets and driving revenue growth through channel partners.
• Strong understanding of cybersecurity hardware products and solutions.
• Excellent communication and presentation skills, with the ability to articulate complex concepts to diverse audiences.
• Strong analytical and problem-solving skills.
• Ability to work independently and as part of a team in a fast-paced, dynamic environment.
• Proficiency in CRM software and other sales tools.

Additional Qualifications:

• Strong business acumen with the ability to identify and capitalize on market opportunities.
• Ability to build and maintain relationships with key stakeholders.
• Willingness to travel as required to meet with partners and attend industry events.

• Manage and work closely with consultants on the design work for M&E services for MRT projects.
• Coordinate and develop the CCSM and M&E designs in partnership with LTA, SWCs, and relevant authorities.
• Interpret specifications, secure budget approval, and assist in planning and coordinating M&E services installation.
• Coordinate with consultants, subcontractors, and authorities to ensure timely, quality M&E installation and obtain necessary approvals
• Ensure compliance with construction procedures and safety practices to meet the required standards during site tests and inspections.

Requirements:

• Degree in Mechanical or Electrical engineering or equivalent or equivalent
• At least 10 years of experience including involvement in two MRT/LTA underground project
• Proficient in BIM software and AutoCAD.
• Preferred experience in writing tender specifications, with strong communication, writing, and analytical skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Key Responsibilities

• Responsible and accountable for the commercial management of a grocery store mainly selling Indian grocery items, maximizing sales and minimizing losses.
• To lead and motivate the grocery store team, develop and improve all staff to reach and maintain a high level of customer service and selling skills.
• Ensure store operation standards are adhered to by all grocery store staff.
• Ensure daily briefing to staff on sales target.
• Ensure daily housekeeping standards are maintained.
• Manage complaints cases whenever necessary.
• Provide the training and coaching to the team.
• Responsible to review store transactions on a daily basis as a control to detect and prevent any irregular and suspicious transactions
• Monitor and maintain compliance of all company policies and procedures to make sound business decisions and communicate/educate all staff.
• Responsible for roster planning to ensure sufficient manpower at all time.
• Sets priorities for employees to meet daily deadlines; develops plans to meet short-term objectives.
• Assist in other ad-hoc duties as and when required.

Requirements

• At least 5+ years working experience in sales and distribution of merchandise in a retail environment, preferably in Grocery/Trading stores.
• Results-orientated with strong understanding of day to day in store operations.
• Energetic and self-motivated individuals highly preferred.
• Minimum Degree required
• Able to handle pressure
• Must be willing to work in shifts and public holidays
• 6 days work week

ONLY SUITABLE SHORTLISTED CANDIDATES WILL BE ARRANGED FOR INTERVIEW

Responsibilities:

- Maintain overall cleanliness, tidiness & hygiene of restaurant at all times

- Manage daily reservations

- Welcome & attend to guests' enquiries

- Provide good customer experience. Making guests' feel comfortable & like home

- Explain food & wine menu to guests

- Recommend and take food & beverage order

- Manage inventories and assist in administrative duties

- Wash & wipe dry glasswares

- Events setup & service

- Event Management & Marketing

Requirements:

- Minimum 5 year of similar job experience in Gastro-Pubs, Western restaurants

- Passionate in ensuring good dining experience for all guests & delivering quality service

- Well groomed, friendly personality with good customer service skills

- Able to work on weekends

- Basic Wine knowledge and proper wine service

- Very organised and resourceful

- Ability to use POS machine

- Good Service Etiquette

- Able to manage and lead junior crew

- Able to handle customer complaint

- Good attitude

- Eager to learn

Must be able read and speak chinese.

Need to fly frequently to Guangzhou, China.

Manage suppliers/clients in China.

Have experience in dealings in China.

Prefer have sales experience in industrial chemical supplies.

Company dealing in manufacturing parts and industrial chemical supplies.

May need to fly to vietnam in future.

Responsibilities:

• Coach jobs, counsel on career and develop team members
• Develop needed infrastructure to ensure Mechanical Engineering Competency
• Support pre & post technical support to sales.
• Conduct technical presentations & training to customers
• Works with Clients’ engineers to establish company products in consumer products

Requirement:

• Degree or Diploma in Mechanical Engineering or relevant
• Possess at least 2 years of working experience either in application engineering or supporting engineering roles or related experiences in Mechanical or Fastening hardware industry.
• Bilingual in English & Chinese to liaise with Chinese speaking counterparts.

Job Description

• Oversees outlets.
• Schedules, assigns, trains, reviews and evaluates staff.
• Participates with Operation Management Team to plan, develop and implement long and short term goals.
• Monitors integrity of outlet operation and the provision of services.
• Performs food quality assurance checks.
• Manages and improves processes.
• Effectively manages the staffing levels, productivity, and restaurant profitability.
• Assists in cultural integration and orientation of new staff to working environment.
• Leads and mentors team to full potential.
• Documents events in the manager's log and to highlight to Management on major issues.
• Rectifies customer feedbacks and share it with the team for learning experience.

Knowledge and Skills

• Food preparation in compliance with health and safety standards.
• Rendering excellent customer service methods and techniques.
• MS Office Excel and Words.
• Outlet equipment repair and maintenance procedures and methods.
• Effective training and coaching of staff.
• Pricing and comparing competitors’ services and menu items.
• Effective oral and written communication.
• Establishing and maintaining effective working relationships with all levels.
• Motivation methods in building a strong team.

Job Requirements

• Minimum ‘N’ or ‘O’ Level or WSQ Certificate Holder.
• Preferably with at least 2 years experiences in casual dining restaurant.
• Bilingual.
• Experience in managing P&L statement.

Korean Restaurant (Non-halal) Locations:

• Chingu @ Rochester - 2 Rochester Park Singapore 139213

• Minimum of 7 years of experiences with at least 3 years as Project Manager in a banking IT system.
• Good and proven fundamental knowledge of Project Management and Risk Management sklls are essential and required for this role.
• Good inter-personal skillsets & communications
• Proven record to setup strong project governance in large and complex projects/programs. Candidates with experience with projects with value > SGD 500k will be advantageous
• PMP certification is advantageous but not mandatory; proven track records in managing medium to large sized project teams and deliverables.
• Have experience in project budgeting/financial planning and tracking, Candidates with experience with projects with value > SGD 500k will be advantageous
• Experienced in running Agile methodologies project
• Experienced in Cash Management IT or possess Cash Management domain knowledge would be a plus.

Roles & Responsibilities

We are seeking a highly experienced Principal Product Consultant with extensive of experience in Triple A Plus and Temenos Wealth Manager. The ideal candidate will have a strong background in Wealth Management and Triple A+. This hybrid role requires a deep understanding of the domain and technical skills to drive product excellence and client satisfaction.

Responsibilities

· Lead the implementation and customization of Triple A Plus and Temenos Wealth Manager solutions for clients.

· Oversee the end-to-end project lifecycle, ensuring timely delivery and adherence to client requirements.

· Provide expert guidance on best practices and industry standards in Wealth Management.

· Collaborate with cross-functional teams to design and develop innovative solutions that meet client needs.

· Conduct thorough analysis of client requirements and translate them into technical specifications.

· Ensure seamless integration of Triple A Plus and Temenos Wealth Manager with existing client systems.

· Develop and maintain comprehensive documentation for all project phases, including requirements, design, and testing.

· Facilitate workshops and training sessions to empower clients with the knowledge to effectively use the implemented solutions.

· Monitor project progress and proactively address any issues or risks that may arise.

· Provide ongoing support and maintenance to clients, ensuring optimal performance of the implemented solutions.

· Stay updated with the latest trends and advancements in Wealth Management and related technologies.

· Contribute to the continuous improvement of internal processes and methodologies.

· Foster strong relationships with clients, understanding their business needs and providing tailored solutions.

Requirements

· Possess extensive experience in implementing and customizing Triple A Plus and Temenos Wealth Manager.

· Demonstrate a deep understanding of Wealth Management principles and practices.

· Exhibit strong analytical and problem-solving skills to address complex client requirements.

· Showcase excellent communication and interpersonal skills to effectively collaborate with clients and internal teams.

· Hold a relevant certification in Triple A Plus or Temenos Wealth Manager.

· Display a proactive approach to learning and staying updated with industry trends.

· Have a proven track record of successfully delivering large-scale projects in a hybrid work model.

· Show ability to work independently and manage multiple priorities in a fast-paced environment.

· Demonstrate strong organizational skills and attention to detail.

· Exhibit a client-centric mindset with a focus on delivering high-quality solutions.

· Possess a strong technical background with the ability to understand and translate complex technical concepts.

· Show commitment to continuous improvement and professional development.

· Hold a degree in a relevant field or equivalent work experience.

Certifications Required

· Certification in Triple A Plus or Temenos Wealth Manager is mandatory.

Freelance Project Manager

Salary: Full Commission (Gross $3000 - $4000)

Working Hours: Fully WFH

Working Location: Have meeting once a month at a co working space

For adhoc will meet at least once a week on site, for meals, etc.

Job Scope:

This role is responsible for overseeing all aspects of project planning, client and subcontractor management, design adherence, budget control, and sourcing materials. The PM will work closely with design teams and clients to ensure project timelines, quality standards, and profitability objectives are met.

Time Line Management

• Develop comprehensive project timelines and manage order of project fabrication.
• Identify critical time frames and allocate time slots to finalise designs with the design team.
• Ensure that project details are reviewed and finalised with designers at least one week prior to the commencement of work. Exceptions will be made for projects with very tight lead time.

Client Management

• ● Identify and document defects, secure necessary client approvals, and communicate deliverables.
• ● Liaise with clients regarding deliverable schedules based on sub-contractor timelines, team availability, and overall project inputs, including time, cost, and design requirements.

Cost Management

• Scope out, cost, and budget projects based on targeted design (TD) to ensure design integrity.
• Break down costs and ensure clear documentation to achieve profitability while maintaining high standards.
• Manage Profit and Loss (PnL) to ensure project profitability.
• Calculate and submit final PnL

Procurement and Supplier Coordination

• Procure materials, furnishings, and other project items according to the design specifations provided by the design team.
• Coordinate with sellers, suppliers, and vendors to ensure timely and cost-effective procurement of materials.
• Negotiate pricing and manage relationships with suppliers to ensure alignment with project budgets and timelines.

Design Adherence

• Ensure that design standards are met and maintained, applying creative problem-solving to address fabrication challenges.

Subcontractor Coordination

• Effectively communicate with subcontractors regarding design specifications and fabrication methods.
• Utilize basic sketching or hand-drawing skills to convey design concepts where necessary.
• Submit invoices from Subcontractor upon completion of their jobs via email

Defect Rectification

• Provide defect rectification works for past completed projects

Requirements:

• 3 years project executive experience

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Key Highlights

• Contract Duration: 6 months
• Nearest MRT: Stadium
• Salary: $3,500 - $5,000 per month
• Working Arrangement: Monday – Friday (Office Hours)

Responsibilities

• Review and improve the ISO (International Organization for Standardization) documentation for preparation of internal and external audits. Validate that all documents are updated and recorded as per requirements
• Validate documents compliance and document findings
• Oversee the review and digitalisation of ISO forms
• Conduct review of improvements on Workplace Safety & Health (WSH) incidents and recommend improvements
• Review risk assessment plans to comply with the WSH Act
• Prepare PowerPoint on sharing and learning on safety for stakeholders
• Collate data and conduct trend analysis on incident and summons/warning letters etc
• Introduce, review, and revise quality standards and specifications for safe operations, focusing on regulatory requirements for fire safety, water rides safety, and water quality
• Validate that the venues, programmes and major events comply with regulatory standards and safety policies
• Organise training needs analysis and recommend safety trainings for staff and stakeholders
• Coordinate Occupational Health & Safety (OHS) Committee and Senior Management meetings
• Implement work improvement teams in the organization
• Coordinate safety initiatives and campaigns
• Manage data collection and analysis for safety initiatives and quality assurance projects

Requirements

• Diploma and/or Degree in any field.
• Experience in safety management, sports, project management and/or event organization will be advantageous.
• Registered MOM Workplace Safety and Health Officer, SCDF Fire Safety Manager, or BCA Ride Manager, with strong expertise in local safety regulations, risk management, and investigation processes will be preferred.
• Able to communicate in a clear and confident manner, written and verbal.
• Strong team player.

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Wong Xue Ying

BGC Group Pte Ltd

EA License No: 05C3053

Registration No. R22108799

Our client is a company that is revolutionizing operational efficiency by addressing manpower challenges with innovative solutions. With their groundbreaking technology already making a significant impact in over 30 countries, they are experiencing continued growth. As they continue to grow, they are seeking a Service Manager to join their team.

Key Responsibilities:

Team Leadership:

• Lead and manage a team of field technicians, fostering a positive and productive work environment.
• Provide coaching and training to team members on technical skills, safety protocols, and customer service best practices.
• Conduct regular performance evaluations and support career development for team members.

Field Service Operations:

• Oversee field service activities to ensure timely and effective servicing of robots and machinery.
• Actively participate in servicing and troubleshooting machines as needed, demonstrating hands-on technical expertise.

Customer Relationship Management:

• Build and maintain strong relationships with customers, ensuring their needs are understood and met.
• Address customer inquiries and concerns promptly, providing solutions and ensuring high levels of satisfaction.

Technical Expertise and Support:

• Provide technical support to team members and customers, leveraging deep knowledge of robotic systems and machinery.
• Stay updated on the latest industry trends and technologies to enhance service offerings.

Data Management and Reporting:

• Comfortable working with numbers, analyze service metrics to identify trends, areas for improvement, and opportunities for efficiency.
• Prepare and present regular reports on service performance, customer feedback, and team productivity to management.

Process Improvement:

• Identify opportunities to improve service processes and implement best practices to enhance operational efficiency.
• Collaborate with other departments to ensure seamless service delivery and customer satisfaction.

Requirements:

• Bachelors degree in Engineering, Technical Management, or a related field; relevant certifications are a plus.
• A minimum of 3-5 years of experience in field service management, preferably in robotics or automated systems.
• Proven leadership skills with the ability to motivate and develop a technical team.
• Strong technical aptitude and problem-solving skills, with hands-on experience servicing machinery.
• Excellent communication and interpersonal skills, with a focus on customer satisfaction.
• Proficient in data analysis and comfortable using service management software.

Interested candidates are invited to send in your Resume in MS Word Format stating your past work experience, reasons for each leave, past and expected remuneration.

We regret to inform that only shortlisted candidates will be notified.

By submitting an application to us, you will be deemed to have agreed for us to collect, use, and disclose your personal data which you have submitted to your prospective employers, for the purpose of job search, and/or other services which you have consented us to perform on your behalf.

Cultivar Asia Pte Ltd

EA License Number: 19C9782

EA Personnel Number: R1326341 Ng Zhenyu

• Recruits, interviews, hires, and trains new staff in the department.
• Oversees the daily workflow of the department.
• Provides constructive and timely performance evaluations.
• Handles discipline and termination of employees in accordance with company policies
• Partners with the leadership team to understand and execute the organization's human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.
• Provides support and guidance to HR generalists, management, and other staff when complex, specialized, and sensitive questions and issues arise.
• Manages the talent acquisition process, which may include recruitment, interviewing, and hiring of qualified job applicants, particularly for managerial, and professional roles; collaborates with departmental managers to understand skills and competencies required for openings.
• Analyzes trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains top talent.
• Oversee and manage performance appraisal system that drives high performance.
• Creates learning and development programs and initiatives that provide internal development opportunities for employees.
• Carry out employee disciplinary meetings, terminations, and investigations.
• Maintains compliance with local employment laws and regulations and recommended best practices; reviews policies and practices to maintain compliance with local employment laws.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• Performs other duties as assigned by management.

Requirements:

• Bachelor's degree in human resources, Business Administration, or related field required.
• Minimum of 5 years of human resource management experience, preferably working in the construction industry.
• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.
• Thorough knowledge of employment-related laws and regulations.
• Proficient with Microsoft Office Suite or related software.
• Proficiency with or the ability to quickly learn the organizations HRIS and talent management.

JD

1. Recruitment & Talent Acquisition

· Manage end-to-end recruitment processes (job postings, screening, interviewing, and onboarding).

· Develop recruitment strategies to attract talent, including job fairs and collaborations with institutions.

· Identify manpower needs and ensure timely recruitment.

2. Employee Onboarding & Offboarding

· Handle orientation and onboarding programs for new hires to ensure smooth integration.

· Prepare employment contracts, letters of offer

· Manage exit interviews, clearances, and offboarding procedures.

3. Compensation & Benefits Management

· Payroll processing and attendance management.

· Manage employee benefits, including leave, insurance, bonuses, and incentive programs.

· Monitor compliance with local labor laws (CPF contributions, tax submissions, etc.).

4. Performance Management & Employee Development

· Support managers in setting KPIs and conducting performance reviews.

5. Employee Relations & Labor Law Compliance

· Provide advisory support on employee issues, including grievances and disciplinary actions.

· Ensure compliance with labor laws and company policies.

· Manage employee engagement programs to foster a positive work environment.

7. HR Systems & Data Management （JUSTLOGIN)

· Set up attendance, payroll, and employee management SOP

8. Hands-on HR Operations

· Personally handle sensitive HR matters, such as disputes, investigations, and legal cases.

· Ensure smooth day-to-day HR operations, such as timekeeping, overtime, and staff scheduling.

8. ADHOC Task assigned by manager

Qualifications/requirements:

· Degree in Human Resource Management or Business or related field

· At least 3 years of experience in HR operations in Singapore

· Strong knowledge of statutory regulations and the Employment Act

· Maturity and ability to navigate through varied employment regulations and challenges

· Flexibility and willingness to be very hands-on in all aspects of the role

· Ability to deal appropriately with highly confidential information with tact and diplomacy

· Prior experience in F&B industry is a must

· Speak, write, and fully understand both English and Mandarin in order to liaise with directors

· The ability to manage multiple tasks and priorities successfully.

Job Description & Requirements

Roles & Responsibilities

Roles & Responsibilities :

· Manage day to day restaurant operations, and ensure a positive outlet image

· Coordinating front and back of the house operations for smooth delivery of services

· Training / coaching of new and current staff on customer service best practices

· Managing staff training, schedules and work performance

· Organize and supervise shifts

· Respond promptly to customer complaints, suggest solutions to resolve complaints

· Ensure compliance with safety and sanitation regulations

· Control operations cost and identify measures to cut wastages

· Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations

· Preparing of reports

· Analyze and forecast sales figures to maximize profits

· Strong leadership, motivational and people skills

· Acute financial management skills

Qualifications & Requirements

· Diploma in Hospitality, Retail Management or related field

· Proven work experience as Restaurant Manager / Hospitality Manager

· Strong leadership skills

· Excellent communication skills

· Financial Management skills

· Customer service oriented

· Mandarin and English speaking is a must. (Because we serve Chinese cuisine)

· Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and staff.

· Control operational costs and identify measures to cut waste

Main Contractor for LTA Project seeking for the above position.

5 days + Alt Saturday working days per week

Roles & Responsibilities:-

• Able to lead the whole team
• Handle & manage all authority ad hoc spot check eg: MOM/SCDF/NEA
• Attend and organize all weekly HSE coordintaion meeting with clients & higher management.
• Attending weekly progress meeting
• Responsible for safety yearly audit
• Make sure safety & health are in place on site
• Developing and executing health and safety plans in the workplace according to legal guidelines
• Preparing and enforcing policies to establish a culture of health and safety
• Evaluating practices, procedures and facilities to assess risk and adherence to the law.
• Evaluate practices, procedures and facilities to assess risk and adherence to the law
• Conduct training and presentations for health and safety matters and accident prevention
• Monitor compliance to policies and laws by inspecting employees and operations
• Inspect equipment and machinery to observe possible unsafe conditions
• Investigate accidents or incidents to discover causes and handle worker’s compensation claims
• Recommend solutions to issues, improvement opportunities or new prevention measures
• Report on health and safety awareness, issues and statistics

Requirement:-

• Proven experience as safety manager
• Deep understanding of legal health and safety guidelines
• Ability in producing reports and developing relevant policies
• Good knowledge of data analysis and risk assessment
• Excellent organizational and motivational skills
• Outstanding attention to detail and observation ability
• Exceptional communication and interpersonal abilities
• Minimum 5 years experience in Construction industry prefer with LTA project background
• Valid qualification in occupational health and safety

With ART Supervisory cert/ SDM cert is an advantage

Job Title: Manager, Finance (Master data and Management Reporting).

Job Location: Biopolis, Singapore

Job Type: 1+1 year contract

Working hours: 8:30 AM - 6:30 PM

Job Description

Project Master Data Creation & Maintenance

• Create and maintain SAP master data for grants and funds (e.g. WBS, fund, cost centre) in a timely manner upon request from stakeholders and in accordance with SOPs.

• Verify the completeness and accuracy of supporting documents provided by stakeholders.

• Liaise with stakeholders to resolve any discrepancies in master data or documentation.

• Perform closing and re-opening of project codes timely as required to facilitate operations.

• Perform checks on master data, flagging exceptions for follow-up and resolution.

• Ensure projects/grants documentation (e.g. Letter of Awards, variation approvals) are well organised and maintained.

Management Reporting

• Prepare monthly management reports to A*STAR research and supporting entities.

• Prepare ad hoc financial reports and analysis as requested by management.

• Undertake additional ad hoc tasks as required.

Job Requirements

• Qualification in Accountancy or Finance with 3 to 5 years of relevant experience.

• Experience in audit or FP&A is advantageous

• Proficiency in MS Office application

• Meticulous, organised and possess good communication skills

If you are what we are looking for & keen to apply, kindly send your resume (in MS word format) to [email protected] / [email protected] | 64941530

All Curriculum Vitaes will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be notified.

Norfadhilah Awang

EA License No. 93C4403

EA Regn. No. R24120699

Overall Job Purpose

Operations & Controlling

· Responsible for managing & optimising all aspects of vessel operations of dry bulk vessels

· Ensure that communication with all parties including vessels, local offices, procurement department, ship managers, agents, stevedores, other associated companies, and sub-contractors is done correctly and in accordance with existing work instructions and valid charter-party and contract conditions.

· Respond to any problems that arise during the voyage and put in hand whatever corrective measures may be required.

Key Responsibilities

Being responsible for managing all issues relating to the execution of the voyage, this includes – but is not limited to – the following specific matters:

· Monitor the day-to-day operation of the vessels.

· Prepare and distribute Voyage Instructions.

· Prepare appointments to agents, surveyors, etc

· Ensure optimal sailing routing for vessel

· Cargo Plan and bunkering plan preparation for the voyage

· Preparation of hire/freight invoice as well as follow up with all payments and receivables from counterparty until file closure.

· Responsible for ensuring that required Letters of Indemnity are prepared in accordance with company policy.

· Responsible for ensuring that all necessary and appropriate notices are given to the insurance and claims department.

· In case of claimed damages to either ship or cargo, the job holder is to ensure that the appropriate actions are taken to protect the company´s interests, seeking guidance as needed.

· implement procedures for executing fixtures / monitoring and reporting on vessel performances / communicate underlying variances

Job Resoibsibilities

• Build and maintain client relationships and act as primary fund administration client relationship manager for fund accounting and other related services
• Be actively involved in business development to pitch for new client engagements
• Set up the fund administrative services workflow and best practices, including evaluation of any fund accounting software where necessary
• To handle all fund accounting activities which includes periodic financial statements, partner allocations, NAV calculations, annual reporting requirement, and capital activity statements etc
• Assist in investor reporting, partner capital account statements, capital calls, distribution, equalization notices and client reporting are prepared and disseminated correctly
• To provide support in multiple asset classes and funds
• Develop strong business relationships with both internal and external stakeholder including fund managers, investors, auditors, tax agents etc
• Other ah-hoc administrative duties

Job Requirements

• Degree in Accountancy, ACCA, CA or professional qualifications
• Minimum 5 to 10 years of relevant experience (preferably in fund houses and fund administrators)
• Strong knowledge of report standards including IFRS, SFRS and RAP 7.
• Positive attitude with great communication skills, meticulous, analytical and the ability to work effectively in a team.
• Individuals who are detail-oriented, comfortable and meticulous to figures and driven to meet deadlines.

The Restaurant Manager is responsible for overseeing the efficient running and profitability of the restaurant and for managing employees.

He/she needs to be able to lead as well as work as part of a team.

The job reports to the Vice-president, Area is accountable for average sales of S$250k per month depending on the size of the restaurant. Job Responsibilities: •Daily roll call with employees to drive operations effectiveness and efficiency via cleanliness of the restaurant, accurate food order taking, servicing the customer, promotions etc

•Proactively communicate to employees on KPIs on sales, service and food quality so that together each achieve more (TEAM)

•Be fully knowledgeable with the restaurant operation and to efficiently manage the operation of all shifts

•Communicate with Chef on guests’ requirements, and maintain a close and professional working relationship with the kitchen at all times •Maintain safety requirements at the restaurant

•Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines

•Managing budgets • Manage stock levels of food and other related utensils and cutleries •Handle customers’ compliments and complaints promptly

•Deliver and present manpower and sales reports

•Suggest and recommend improvements to the running of the restaurant

•Administer and action daily mails, guest report lists, staff rosters, operations reporting and other paperwork promptly and accurately

•Be aware of the current business environment and to bring in sound ideas to increase sales, decrease spending, up selling orders and maximising guests spending where possible

•Communicate effectively with the other departments and colleagues, suppliers and contractors to ensure that all information is communicated clearly and follow up actions are coordinated well

•Assist in recruitment needs

•Responsible for induction training and on the job training of new employees and also newly promoted staff

•Appraise employees to reward and punish fairly

•Understand the need for training and development of employees and to take a proactive approach in training employees especially mandatory training like Basic Food Hygiene and Safety

Job Requirements:

•Preferably with Degree/Diploma in Hospitality related studies or with WSQ Certificate in F&B Operations / F&B Supervision / F&B Management

•Passion for excellent customer service

•Able to lead a team in a fast paced and demanding environment

•Possess good business acumen, results driven and highly organised

•Excellent interpersonal and communication skills

Interested candidates, please forward your detailed resume as well reason for leaving (past and present employment, all last drawn salary please email to [email protected])

We are a MAS-licensed financial institution with CMS license in dealing in securities & fund management. We are looking for exceptional individuals to join our team. As the Senior Operations Manager, you will be in charge of our middle & back office. We promote a culture of openness, teamwork and fairness. If you have passion, drive and the will to succeed, rise to the challenge today! Besides, you are required to possess experience in some or all of the following areas.

Duties & Responsibilities

• Client onboarding (KYC/AML assessment)
• Follow-up of confirmations within stipulated timelines
• Resolution of client account and trade issues
• Document controls and record retention
• Ensure workflow complies with audit and control policies
• any other ad hoc duties as assigned

Requirements

• Minimum bachelor’s degree or equivalent in relevant discipline
• At least 5 years working experience in relevant fields
• Experience in brokerage firms is preferred
• Experience in RQFII would be an advantage
• Bilingual in English and Mandarin (in order to liaise with Chinese speaking clients)
• Proficient in Microsoft Office applications
• Strong communication and interpersonal skills
• Able to be hands-on & multi-task
• Able to work in a fast-paced environment

The main responsibilities and tasks of this position are listed as, but not limited to the following:

• Assist the Section Head to supervise the front of the house and Club lounge operations.
• In the absence of higher management to make decisions regarding operational problems
• Coordinate and work closely with all departments regarding daily requirements in the Front Office operations.
• Ensure VIP/ Wedding rooms are ready before guests’ arrival.
• Ensure all traces are checked and resolved.
• Ensure the Airlines crews’ keycard is in order.
• To monitor for Travel Agent group arrival
• Ensure all check-in and out procedures are followed.
• Update team members with the latest information.
• Ensure all registration cards are accurate and filled up.
• Always maintain the best relations between management and guests.
• Ensure guests are always given prompt and efficient services by the team.
• Handle all guest complaints professionally, satisfying their needs and safeguarding the Hotel’s interest.
• Ensure all arrival and departure VIPs and Suite guests are taken care of such as rooms are ready with amenities and card, receive and escort guest to room.
• Monitor closely guest’s room folio high balance daily to prevent losses by the Hotel.
• Ensure proper records are maintained and valuable secured in the Front Office Safe Deposit Box
• Responsible for the setting up and updating of the Duty Manager’s Log Entry, Comm Entry and to report all unusual events to the higher management.
• Responsible for all emergency procedures and coordinate closely with the Security Department
• Responsible for all Master Keys and Emergency Key which are strictly for their use only pertaining to operation requirements.
• Liaise with the IT Department on any faults of the system at times of emergency.
• Ensure strict control of the operations of the computer systems and peripherals.
• To perform any other duties that may be assigned by the Management.