Welcoming your meaningful journey experience to join under SG Education Private Sector pacing, to contribute your invaluable asset skillset to the Eco structure backbone, sustaining a healthy society.See You Around & Thank You!
Job Opportunity Wise
Our Client: SG SME - Education - Design Innovation
Position: Service Desk Agent (Staggered Shift) (Urgent! ASAP)
Basic Salary: $2600~$2800
Additional Fixed Allowances: $50Mon - Fri: 8am~6pm (Shift A - DAY)
Mon - Fri: 1pm~10pm (Shift B - EVENING)
Sat: 8.30am~1pm (Fixed HALF DAY)
Location: UPPER CHANGI (EAST)
Talent Competency Wise
• At Least 1 Year & or Onwards Experience in Service Desk / Help Desk Environment.
• Willing to Work Staggered Shifts. (Eg: Mon- Fri 8am~6pm or 8.30am~1pm & Saturday 8.30am-1pm)
• Relevant Technical IT Expertise & Skills. (Eg: Latest Windows, Linux & MAC OS as Highly Preferred)
• Good Telephony Skills. (Eg: Communications Skills, Phone Etiquette, Call Management - Manners)
• Good Problem Solving & Interpersonal Skills (Eg: Self-Awareness, Self-Control, and Motivated in Customer Handling).
• Possess Good Bilingual Communication. (Written & Oral) (Eg: 7~10/10 Smooth Proficiency).
• Demonstrate Proactiveness (Eg: Being Initiative, Tactful Handling & Willingness to Serve)
• Able to Apply Knowledge with Other People, Especially During Crisis Situation.
• Able to Express Oneself Clearly.• Team Working Environment.
JobScopes Duty Wise
Provide 1st Level Technical Support to Users Over Phone, Addressing Technical Issue or Via Remote Assistance Tool & Emails.
Escalation, Tracking & Resolution of All Incident/Service Requests/Problems Via Professional & Timely Manner.
Maybe Required to Cover On-Site IT Support & If/When Necessary.
Ad-Hoc Administrations When Required.
We regret that only shortlisted applicants will be notified. We wish you all the best in your career search.Nonetheless, we strongly encourage & welcome all IT related skillset resumes to match with our on-hands clients job openings from time to time.
Will reachup applied candidates for general discussion first & cross offer new job opening, subject to match job fit competency level.
Full cooperation are highly appreciated via goodwill throughout the process. Thank You For Reading. Cheers!!
Agent: You Feng Yuan (Lennon)
Registration Number: R23115676
Recruitment Hub Asia Pte Ltd
EA License Number: 12C6135