Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

Job Scope:

Manage and direct all aspects of human resources for Allegion ASEANA, SOSS Asia and GSM China. This role will work with leaders to release the potential of our people, attract and retain diverse talent, shape our future organization, and create a DEI and high-performing culture. The role will enable the growth and performance of our business, delivering on our purpose and values.

The incumbent has the primary responsibility for labor relations, employee relations, recruiting, training, policy administration, performance management, conflict resolution, and employee/management consultation. These activities include developing, recommending and implementing goals/objectives, policies, procedures and courses of action to support the business and its employees.

Primary Responsibilities:

· Leadership - Partner with the Business leaders to shape and deliver an HR strategy that delivers business growth in support of the Allegion Strategy and HR priorities. Closely work with the International HR COEs to deliver against strategic HR priorities; Drive organizational transformation, talent development, employee engagement, and culture change initiatives that support Allegion’s growth and strategic goals in the region.

· Integration- Lead the integration of the Soss Asia into Allegion. Review the current HR policy, system and establish an HR management system, including C&B, HR Operations, training etc. to be in line with Allegion policy but with some flexibility to address SOSS Asia needs.

· Recruitment - Responsible for talent recruitment and management, including recruitment strategy, process design, candidate evaluation, salary negotiation.

· Employee Relations – recommend, develop, and implement employee relations practices to foster a positive employer-employee relationship and support the overall effectiveness of the organization.

· Consultation and Facilitation – provide expert consulting to line management regarding human resource administration to facilitate overall organization performance.

· Diversity Plan - design and implementation of a diversity plan that delivers skills, knowledge and abilities for building truly diverse workforce. Encourage proactive approaches that encourage acceptance of differences, capitalizing on strengths of the team.

· Remuneration Policy Administration- Advise on competitive conditions and internal remuneration anomalies and prepare remuneration review information to enable business unit managers to conduct review effectively and efficiently.

· HR services - Delivering of HR services to ensure efficiency, quality, and employee satisfaction. Responsible for employee lifecycle events, including onboarding, termination, job change, leave management, etc. Responsible to review the processes and programs to ensure the continuous improvement and provides regular training and communication to employees.

· Payroll Support- Manages and contributes towards effective payroll support for the Business. Ensures compliance/audit requirements for payroll administration and other administration processes. Identifies areas for improvements and evaluates outsourcing possibilities in the payroll/benefits admin section. Contributes to the payroll vendor selection and evaluation exercises.

· HRIS Management - Work with Global team to optimize HRS related projects and processes based on local needs, set up or revise the SOPs, including HR internal process, self-service administration process, etc.

Job Specification:

Part A: Job Knowledge / Technical Skills / Qualifications

Must have:

§ 20+ years of HR experience with at least 8-10 years in a leadership role within a complex multinational organization.

§ Experience in providing end-to-end HR support and leadership across diverse functions (Commercial, Manufacturing, Support).

§ Solid track record of M&A transactions (in Singapore and outside of Singapore).

§ Experience in managing HR services and operations across multiple sites or regions, with knowledge of

local practices in Southeast Asia and North Asia countries (e.g. Singapore, China, Hongkong, South Korea

,etc)

§ Experience in navigating complex HR challenges, particularly in manufacturing and commercial business.

§ Proven track record of leading large-scale organizational change initiatives.

§ Experience dealing with international teams and managing requests from Global stakeholders.

§ Self-starter who is able to work with minimum guidance.

§ Proficiency in Mandarin and English (written, spoken, and reading) is required.

§ Proficient with Microsoft office applications (Word, Excel, Outlook, PowerPoint)

§ Strong general business acumen

§ Strong planning, process and project management skills

§ Demonstrated evidence of strong problem-solving abilities

§

Nice to have:

§ Professional qualification in global remuneration

§ Professional qualification in organizational coaching

Part B: Personal Skills

§ Ability to communicate effectively and build rapport at all levels

§ Excellent verbal and written presentation and communication skills

§ Effective collaboration and interpersonal skills to build rapport and influence positive results as a leader and member of the team.

§ High focus on customer satisfaction

§ Ethical in all aspects of business

§ Highly reliable, takes ownership and remains accountable

§ Accurate and numerate with strong attention to detail

§ Flexible and calm under pressure

• Relationships: Foster strong Client relationships, understanding their needs.
• Marketing and providing personal and corporate financial services and solutions
• Drum up new business contacts and prospecting activities to develop new accounts
• Calling/Meeting social media leads that provided.
• Meet and Exceed Sales targets to contribute to company sales objectives

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Duty Manager to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Responsible for ensuring the smooth, efficient, and profitable operation of the hotel.
• Overseeing key areas within the Front Office such as reception, cashiering, telephone services, reservations, and baggage handling. Supervise junior staff, ensuring they maintain professionalism and contribute to a positive corporate image for guests.
• Ensure prompt, courteous, and efficient service for all guests, addressing any complaints with tact and diplomacy. Assist with guest check-in and check-out processes.
• Handle security-related duties by directing guests to the Security department for incidents, thefts, or offences, and manage issues involving guest misconduct or unauthorized individuals in coordination with security personnel.
• Maintain a cash float aligned with occupancy levels, authorize rate and room changes, handle paid-outs, cash advances, and cheque acceptance following hotel procedures and credit policies.
• Closely monitor room inventory to ensure optimal room usage, maximizing revenue opportunities.

Requirements

• Minimum Diploma in Hotel Management or relevant discipline
• Willingness to work rotating shifts.
• At least 4 years of experience in the hospitality industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

This role offers an excellent opportunity for Tax advisory and compliance professional, who is client service focused, highly organized and detail orientated, to play a key role in the growth of the Tax business unit. A key member of the management team, your role is pivotal to client experience, to accelerating team success and to manage our diverse portfolio of corporate and individual clients. Your responsibilities will include the provision of comprehensive and effective tax advisory services and/or the preparation of tax computations, tax returns and GST compliance.

Responsibilities:

• Manage client portfolio in the area of tax compliance and provide tax advisory services
• Review, provide recommendations on agreements and/or documents of clients for compliance and risk mitigation purposes
• Assess and identify (cross business line) business development opportunities, whilst managing tax engagements
• Review, provide recommendations, solutions on clients’ portfolio and to understand what they have on hand and how this portfolio is to translate into a target revenue
• Work along with staff, peers and partners on the delivery of tax advisory to multinational clients across industries in Singapore and globally
• Lead the team and the process for all tax related engagements
• Manage junior staff coaching, training and development
• Build strong external and internal relations with clients, networks, teams and across other service
• Involve in any other adhoc projects and related tasks as and when required by the Partner(s)

Requirements:

• Degree in Accountancy, Finance, or relevant discipline preferably with a professional qualification as recognised by SCTP
• Minimum 6 years related experience, preferably from a professional services firm/Accounting firm
• Must be familiar with Singapore Tax guidelines
• Strong delivery management, enforcement of timely execution and on time delivery
• Proven leadership, project management and analytical skills
• Proven communication skills, including spoken and written English, and ability to work across all levels
• Strong team player
• Motivated and looking for career growth and development

SENIOR MGR, FINANCE

• Direct the implementation of accounting systems, procedures and internal controls in HSG to accurately record and summarize financial transactions
• Ensure timely reporting of financial reports and return to regulatory
• Key Lead on funding papers and funding requirements for whole of HSG divisions
• Work with internal stakeholders and management on budgeting, forecasting, and cashflow requirements
• Present financial reports and forecasts to stakeholders
• Provide financial forecasting, budgets, investment monitoring and cash optimization in aligning with guidelines
• Establish frameworks, processes, templates and approving authorities for key finance and procurement functions
• Oversee procurement team when needed and provide directions and guidance to ensure compliance with procurement policies and governance

Job requirements

• Tertiary qualification in Accountancy and/or is a Chartered Accountant/Certified Public Accountant.
• At least 8 years of experience in managing key finance functions and preparation of full set of accounts of statutory boards or private sector companies
• Knowledge in Government Procurement Instruction Manual.
• Committed with good working attitude and resilience to produce the desired results.
• Effective stakeholder management, communication and interpersonal skills.
• Prior experience in implementation of ERP
• Independent and self-driven with the ability to multi-task in a dynamic and fast-paced environment and perform under pressure.
• Prior experience using Xero or Oracle system.
• Possess knowledge in Code of Governance for Charities with Institutions of a Public Character (IPCs) is an advantage.
• Effective writing and presentation skills with a good command of English preferred.

Monday - Friday: 9am - 5pm

Job Responsibilities

• Regular ecommerce warehouse duty
• Receiving stocks,
• Pick and pack accordingly
• Take pictures of item
• Prepare shipment
• Other Adhoc Task

Requirements

- English and Mandarin Speaking to coordinate with stakeholders in Hongkong and Taiwan

- Physically Fit and able to lift and move heavy weight

Interested applicants kindly apply through this job portal or email [email protected] and I will contact you.

Regrettably, only shortlisted candidates will be notified.

Goh Boon Hui R24122338

Just Recruit Singapore Pte Ltd - EA12C6295

- responsible for sourcing of stalls tenants

- in charge of cafeterias daily operations

- collection of daily sales takings

- updating the POS system records for sales reporting

- possess class 3 licence

- independent and motivated individual

- time management skills

- experience in setting up of new cafeteria

- rostering of daily staff for operations

Mon to Fri: 8:30am to 5:30pm

Key Role Responsibilities

• Drive Business Development Operations Attend Tender site show rounds, prepare sales quotations/proposals and pitch presentations to potential clients

• Review tender opportunities via various media platforms and portals

• Meet and exceed sales revenue targets

• Maximise and deliver gross margins

• Collaborate with key account managers to identify new business opportunities and grow relationships that assist in revenue generation

• Manage client budget negotiations and supplier cost-savings efforts

• Provide leadership in developing and delivering competitive win strategies through RFPs and Bids

• Proactively identify trends in the Environmental Services and Integrated Facilities Management sectors, and possible opportunities or risks

• Drive Customer Service Operations Review customer needs to enhance service offerings and competitiveness

• Ensure successful customer retention through relationship development and maintenance, and addressing enquiries in a timely and professional manner

• Work with key account managers and company trainers to ensure that customer service levels meet or exceed the company’s standards and in accordance with contractual requirements

• Drive customer attraction and retention strategies to improve customer loyalty

• Drive Business Administration Operations Prepare monthly sales/tender reports

• Participate and present in monthly General Management Meeting for business development and operational excellence

• Working closely with other departments including, Operations, Human Resource, Finance, Procurement, Technology and Safety

Requirements

• Previous experience in a Sales role is essential

• Minimum Diploma Degree

• Proven record of revenue growth and profit achievement in an account management role

• Well organised with attention given to details and ability to handle multiple tasks

• Excellent communication and interpersonal skills

• Good presentation skills and negotiation skills

• Team player, passionate, self-motivated and results-driven

Responsibilities:

• Assist in guiding the team of Property Officers for all the estate management matters of a Division, including but not limited to routine building maintenance works, cyclical maintenance works, improvement works, conservancy and horticulture, use and control of the common property, arrears management etc.
• Establish and maintain close partnership with relevant agencies and grassroots organizations so as to achieve the vision and mission of the organization.
• Liaise with external contractors to ensure improvement works are carried out to contractual standards, provide leadership to a team in the day-to-day estate management operations and to effectively carry out the functions and duties.
• Any ad-hoc duties are assigned.

Requirements

• Minimum Diploma or Degree in Building / Estate Management / Real Estate / Engineering or equivalent.
• Preferably 2 years of relevant experience in estate management and managing township properties.

Interested candidates, please kindly send your updated CV to [email protected]

Tempserv Pte Ltd (06C3745)

R1983591

Job Description

· Attend site visits and tender show round

· Propose and design simple yet sustainable landscape designs for specified sites

· Prepare quotes and landscape maintenance reports

· Coordinate work orders with ground crew

· Dealing with complaints from client on site

· Prepare maintenance schedule

· Monitor and recording of site staff attendance

· Handling few projects assigned and coordination

· To be responsible for the administrative and operational for landscape project aspects, including liaise with customers for project requirements and progress

· Always able to coordinate with and reported to Landscape Manager

· Any other duties as assigned by immediate superior.

Requirements

· Degree/Diploma in Horticulture, Arboriculture or other related fields with minimum of 1 yr experience in landscaping industries

· Required language(s): English, Chinese (in order to deal with complaints from Chinese speaking client on site)

· Dynamic and energetic

· Good team player with ability to lead and multi-task

· Committed to work

· Required Skill(s): Microsoft Office

· Excellent interpersonal and communication skills

· Prefer candidates with horticulture or arborist knowledge

· On-the-job training provided

· Entry level candidates with the relevant Polytechnic / WSQ Diploma / Degree are welcomed

Working Hours and Office Location:

· 5.5-day work week

· Office location: Mandai Estate

· Work location: Various Sites

HOTEL OVERVIEW

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

Assistant Hygiene Manager

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Act as a coordinator between the hotel and the FEHD.
• Lead the FSMS team, arrange the monthly meeting and chair the meeting.
• Plan and implement the FSMS program.
• Train employee in the food safety policies.
• Conduct monthly internal hygiene inspection and report writing.
• Assist in corrective actions.
• Investigate food safety incidents and submit reports to the F&B Manager, Executive Chef, Resident Manager and/or General Manager of an individual hotel.
• Ensure employees’ personal hygiene are maintained tip-top at all times.
• Record keeping. Ensure all the temperature records are filled out correctly.
• Arrange food samples for laboratory tests.
• Accompany the auditor in the external audit.
• Recruit, induct and train Food Safety Officers.
• Ensure cleanliness and appearance of all Offices, Kitchens and related areas.

Qualifications:

• Hold a Bachelor’s degree in Public Health / Food Science / Microbiology.
• 1-2 years experience required.
• Additional professional certificates in food safety training or other OSHA will be highly desirable.
• Good interpersonal skills with ability to communicate with all levels of employees
• Team Player
• Ability to communicate in both English and Chinese orally and written form
• Ability to work independently

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Responsibilities:

• Oversee and manage the end-to-end lifecycle of diaphragm wall construction projects.
• Develop detailed project plans, schedules, and budgets to ensure timely and cost-effective delivery.
• Monitor project progress and manage any changes to scope, schedule, and cost
• Compliance & Quality Assurance
• Ensure projects adhere to local building regulations, environmental, and safety standards.
• Implement quality control measures and regularly inspect work progress and safety compliance.
• Provide technical guidance and troubleshooting during the diaphragm wall construction process.
• Evaluate and select construction methods, materials, and equipment to optimize project outcomes.
• Prepare and deliver regular progress reports to stakeholders.
• Maintain comprehensive project documentation and ensure accurate record-keeping.

Requirements:

• Professional Experience:
  • Proven experience in construction project management, specifically in diaphragm wall construction.
  • Demonstrated success managing large-scale civil or infrastructure projects.
• Technical Skills:
  • In-depth knowledge of diaphragm wall construction techniques and associated equipment.
  • Proficiency in project management software (e.g., MS Project, Primavera, or equivalent).
• Regulatory Knowledge:
  • Familiarity with local building regulations, environmental guidelines, and safety standards.
• Soft Skills:
  • Strong leadership and decision-making abilities.
  • Excellent communication and problem-solving skills.
  • Ability to work under pressure and meet tight deadlines

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

Tax Team

The Tax team supports organisations at every stage of the lifecycle – from structuring business tax effectively and managing any employment tax issues to transactional tax obligations and compliance. The team helps businesses develop strategies that help businesses understand and manage tax liabilities and risk in a transparent and ethical way.

The friendly and supportive tax team works collaboratively across various four main specialties – corporate tax, goods and services tax (GST), transfer pricing, and employer solutions and private clients. The team openly communicates at all levels, giving the support and guidance to develop as individuals and use their voice to shape the future of the team.

Responsibilities:

• Manage a portfolio of corporate tax compliance clients
• Work on tax advisory engagements
• Provide clear updates to the leaders in the team
• Review and improve the process
• Identify tax planning opportunities
• Provide technical training, and
• Mentor and manage junior tax staff including Associates and Senior Associates

Qualifications and requirements:

• Preferably possess any recognised degree in any discipline or equivalent qualification in accounting and/or relevant Professional Qualification
• At least 3 years of relevant corporate tax working experience
• Attained / Attaining Singapore Chartered Tax Professionals (SCTP) Level 2 Corporate Tax accreditation would be an added advantage
• Leading a team and have strong understanding of corporate tax issues
• Strong leadership, communication, and interpersonal skills with a commitment to understand client requirements
• Good writing and communication skills with good knowledge on Microsoft office

Job Description

• Project support: Oversee and support project management activities, including planning, timeline monitoring, and budget tracking, to ensure timely completion of projects for regulatory submissions.
• Project monitoring: Track and report project status to internal and external stakeholders, ensuring deadlines are met for ongoing projects. Provide expert CMC support while monitoring CMO/CDMO activities.
• Documentation management: Manage and maintain project documentation, including protocols, reports, SOPs, and meeting minutes. Facilitate the collection of information from both internal and external stakeholders in a timely manner.
• Stakeholder management: Coordinate external collaborations, including managing agreements and overseeing the quality of deliverables. Monitor activities of CMOs, CDMOs, and other partners.
• Sample and logistics coordination: Handle project logistics, including sample shipment and drug sourcing.
• Regulatory support: Assist in drafting the Quality Section of dossiers for clinical trial and marketing authorization applications, ensuring alignment with regulatory requirements and agency expectations.
• CMC support: Offer strategic guidance to technical teams on CMC regulatory requirements and engage in negotiations to resolve CMC-related issues.
• Others: Perform other duties as assigned by leadership

Job Requirements

• MSc, or BSc in life science/ chemistry
• Experience with office management software like MS office (MS Excel, MS Word, MS PowerPoint) and other project management software
• Strong management and organization skills, attention to details, good written and verbal communication skills
• Superior time-management skill, able to multitask and quickly adapt to dynamic changes
• Knowledge in drug development process and technical/ scientific knowledge.

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Overall responsible for the administration and operations of several restaurant outlets under one restaurant brand.

• Work with chefs and other personnel to plan menus that are flavourful and popular with customers. Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel.

• He/she is to implement all standardized procedures, rules, and regulations systematically in order to be in line with company standards and policies

• Ensure proper working condition of all outlet equipment and prepare equipment defect list

• Safe keeping of company properties

• Ensure proper daily sales deposit

• Ensure outlet cleanliness upkeep according to NEA requirements

• Investigate and resolve complaints concerning food quality and service.

• Prepare checks that itemize and total meal costs using the Point of Sales system.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 4-6 years of relevant experience

• Strong communication, interpersonal, and management skills

• Energetic, positive-minded individual

• Able to work independently and in a team

• Permanent position/ MNC/ Manufacturing
• AWS bonus/ Annual Leave/ Medical Benefit/ Dental Benefit
• Near Woodlands MRT/ Urgent Hiring!!
• 5 days’ work week

Our client is a global advanced precision engineering & manufacturing solutions provider.

Summary

• Responsible for overseeing the design, development, and implementation of automated systems and processes to drive efficiency and productivity within the company’s manufacturing operations

Responsibilities

• Develop and implement strategies to automate various manufacturing processes and operations
• Lead a team of automation engineers and technicians to design, configure, and maintain automated systems
• Collaborate with cross-functional teams to identify opportunities for automation and process improvements
• Oversee the testing, commissioning, and ongoing maintenance of automated equipment and systems
• Analyse data and metrics to continually optimize the performance of automated processes
• Ensure compliance with all relevant safety and regulatory standards
• Perform internal quality system audit
• Provide training and support to production staff on the use of automated systems

Requirements

• Degree/Diploma in Electrical/Electronic Engineering or equivalent qualification
• Min 5 years of experience in automation, semiconductor or manufacturing industry or similar
• Proven track record of successfully implementing and optimizing automated systems
• Proficient in PLC programming, SCADA systems, and industrial robotics
• Knowledge in ISO9001, ISO13485, TS16949, familiar with FMEA, PPAP, APQP and IOPQ is added advantage
• Excellent problem-solving, analytical, and project management skills
• Ability to effectively lead and motivate a team of automation professionals
• Familiarity with industry standards and regulations related to industrial automation

Interested candidates, please e-mail resume in Word document (indicating your current salary and expected salary) to:

Ryan Tan (EA Reg. no.: R23116422)

Recruitment Manager

Right Recruit Pte. Ltd.

10 Anson Road, #33-03, International Plaza, Singapore 079903

EA Licence No: 23C1743

[email protected] I www.rightrecruit.com.sg

Focus on developing and retaining business for District and Retentionaccounts by uncovering growth potential and building good relationship withcustomers.

JOB EXPECTATIONS & KEY RESPONSIBILITIES

• Dedicate yourself to the success of Expeditors' and the customer using ethical business practices, personal commitment, passion, sacrifice and an obsession with the fundamentals of running the business.
• Develop relationships beyond the main point of contact at all locations.
• Improve your personal knowledge of your customers' supply chain and industry, their financial objectives, and general business goals in order to continually offer value add services. Create a network diagram to support you on this endeavor.
• Initiate value add solutions based on Expeditors service offerings and technology.
• Establish systems requirements (such as EDI) to better improve our customer connectivity and overall customer service.
• Create and deliver effective customer business reviews with emphasis placed on how Expeditors can support customers with achieving their goals and initiatives.
• Establish and monitor performance standards according to agreed KPI's.
• Ensure customer expectations are clearly documented (through SharePoint or Customer SOP) and communicated effectively.
• Highlight and escalate customers at risk.
• Manage integrity of shipment and performance data.
• Ensure rates are kept up to date and communicated effectively to operations and customer either through customer SOP or SharePoint.
• Ensure customer is properly set up in CRM & Customer Account according to CHQ expectations.
• Document all meetings, opportunities and any other customer related information in CRM; and ensure data is accurate and consistent at all times.
• Achieve and maintain acceptable scoring of related KPI measurements including the engagement of corrective measures when applicable.
• Support the Accounts Receivable process of the customer internally within Expeditors.
• Take up additional tasks/ projects as required by CRDM to support the company's goal of business retention.

Job Description

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Lead and train team members to achieve guest satisfaction, operation efficiency and productivity.
• Regularly review product quality and research new vendors
• Organize and supervise shifts.
• manage restaurant P&L to optimize man profit, monitor and control operational costs, cost of goods, labour and other controllable expenses.
• Manage and oversee all storage supplies for the restaurant to ensure smooth operation.
• Appraise staff performance and provide feedback to improve productivity.
• Estimate future needs for goods, kitchen utensils and cleaning products.
• Manage restaurant’s good image and suggest ways to improve it.
• Create detailed reports on weekly, monthly and annual revenues and expenses.
• Promote the brand in the local community through word-of-mouth and restaurant events.
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations.
• Monitor inventory to ensure that resources are used effectively and minimizing wastage.
• Maintain a high standard of personal hygiene and appearance at all time.
• Ensure compliance to Company Standard Operating Procedure (SOP) as well as the cleanliness and sanitation at work areas. Make sure that the restaurant attains every form of licensing requirement, like liquor licenses, and quickly attend to repairs that have to be made within the restaurant.
• Any other ad hoc duties as assigned by the Company.

Job Requirement

• Minimum 3 years of working experience in F&B industry.
• Possess good supervisory skills such as accountability, organizing and planning skills.
• Able to control costs & use given resources efficiently and productively.
• Able to train, manage, motivate and inspire your team.
• Good leadership, communication skills and influence. Candidate must be able to read and understand basic Chinese (Chinese restaurant environment)
• Able to work under pressure in a fast paced, dynamic and challenging work environment.
• Able to work split shift, weekends and public holidays.
• Customer oriented, service focus, responsible and positive working attitude.

The Procurement Manager will lead the procurement team in sourcing, negotiating, and purchasing the necessary products and services that the organization requires. The role includes managing supplier relationships, ensuring that all procurement processes are carried out in compliance with company policies, and achieving the best possible value for goods and services.

• Develop and Implement Procurement Strategies
• Supplier Management
• Contract Negotiation and Management
• Cost Optimization
• Procurement Process Management
• Budget Management
• Risk Management
• Team Leadership and Development
• Reporting and Analysis

Qualifications

- Bachelor’s degree in supply chain management, Business Administration, or a related field (Master’s degree is a plus).

- Proven experience as a Procurement Manager or in a similar procurement or supply chain role.

- Strong negotiation and communication skills.

- Knowledge of procurement software and systems.

- Excellent organizational and leadership abilities.

- Strong analytical skills and attention to detail.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team

• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence

• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives

• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs

• Implementing new sales plans

• Present sales, revenue and expenses reports and realistic forecasts to the management team

• Identify emerging markets and market shifts while being fully aware of new products and competition status

• Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field

• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets

• Committed to continuous education through workshops, seminars and conferences

• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization

• Proven ability to drive the sales process from plan to close

• Strong business sense and industry expertise

• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.

• The ability to understand and follow company policies and procedures.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends)

• Provide formal supervision for employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
• Coordinate and manage the team's daily activities.Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
• Conduct periodic site visits to monitor the progress of construction. Ensure the work is in general accordance with the approved drawings and specifications.
• Prepare construction risk assessment and project status reports. Recommend the release of construction funds. Adjust project resource needs and disbursement schedules. Review agreements, and other submitted documents to ensure timelines are being met.
• Develop communication practices to distribute to stakeholders. Identify and resolve project risks or issues.
• Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.
• Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.
• Bachelor's Degree preferred with 5-10 years of relevant experience
• Ability to guide the exchange of sensitive, complicated, and difficult information. Convey performance expectations and handle problems.
• Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook.
• Extensive organizational skills with a strong inquisitive mindset.
• Advanced math skills. Ability to calculate difficult figures such as percentages, fractions, and other financial-related calculations.
• Possess excellent analytical and problem-solving abilities and strong interpersonal communication skills.

The Restaurant Manager is responsible for overseeing the efficient running and profitability of the restaurant and for managing employees.

He/she needs to be able to lead as well as work as part of a team.

The job reports to the Vice-president, Area is accountable for average sales of S$250k per month depending on the size of the restaurant. Job Responsibilities: •Daily roll call with employees to drive operations effectiveness and efficiency via cleanliness of the restaurant, accurate food order taking, servicing the customer, promotions etc

•Proactively communicate to employees on KPIs on sales, service and food quality so that together each achieve more (TEAM)

•Be fully knowledgeable with the restaurant operation and to efficiently manage the operation of all shifts

•Communicate with Chef on guests’ requirements, and maintain a close and professional working relationship with the kitchen at all times •Maintain safety requirements at the restaurant

•Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines

•Managing budgets • Manage stock levels of food and other related utensils and cutleries •Handle customers’ compliments and complaints promptly

•Deliver and present manpower and sales reports

•Suggest and recommend improvements to the running of the restaurant

•Administer and action daily mails, guest report lists, staff rosters, operations reporting and other paperwork promptly and accurately

•Be aware of the current business environment and to bring in sound ideas to increase sales, decrease spending, up selling orders and maximising guests spending where possible

•Communicate effectively with the other departments and colleagues, suppliers and contractors to ensure that all information is communicated clearly and follow up actions are coordinated well

•Assist in recruitment needs

•Responsible for induction training and on the job training of new employees and also newly promoted staff

•Appraise employees to reward and punish fairly

•Understand the need for training and development of employees and to take a proactive approach in training employees especially mandatory training like Basic Food Hygiene and Safety

Job Requirements:

•Preferably with Degree/Diploma in Hospitality related studies or with WSQ Certificate in F&B Operations / F&B Supervision / F&B Management

•Passion for excellent customer service

•Able to lead a team in a fast paced and demanding environment

•Possess good business acumen, results driven and highly organised

•Excellent interpersonal and communication skills

Interested candidates, please forward your detailed resume as well reason for leaving (past and present employment, all last drawn salary please email to [email protected])

Position Purpose

• Develop day-to-day operations plan and objectives for assigned area

• Supervise and monitor operation team’s performance and compliance of day-to-day operations

• Manage restaurant profitability by optimizing costs & controls

• Train & develop Assistant Managers, Kitchen & Service StaffsResponsibilities• Restaurant Operations

• Plan, review and execute inventory management and control and to make purchases and stocks based on sales volume

• Oversee the execution of cash management through validation of accuracy by conducting check on cash float, change, documentation and collection

• Plan and manage staff scheduling and deployment to maximize efficiencies• Plan, organize and execute a training system for all staff & MTs

• Restaurant Management & Planning

• Review service processes and provide recommendations for service enhancement with collaboration with Kitchen Operations to address service issues

• Collaborate with Kitchen Operations to plan for manpower required per shift and to arrange back-ups as required

• Preparation of long term plans such as scheduling and hiring plans by carrying out daily and mid-term manpower planning through forecast of demand fluctuation, holiday planning, employee movement and attrition and to advise VPA/VPO on the manpower projection for the restaurant

• Execute marking efforts based on marketing plan developed for each concept• Support recruitment effort for restaurant staffs

• Enforce standards and manage restaurant operating costs and profitability• Business Development

• Build strong partnership with landlord, suppliers and relevant authorities• Quality Assurance & Control

• Monitor restaurant quality, service, cleanliness and value

• Oversee operations to ensure compliance to SOPs, safety regulations, implementation policies and guidelines in the restaurant

• Manage quality control activities in line with quality assurance standards and procedures

• Investigate causes and reasons for customer complaints

• Determine corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

• People Management

• Lead team by providing guidance, support and motivation

• Train and develop assistant managers, service, kitchen and kaiten staff

• Carry out team management activities, including and not limited to appraisals, handling disciplinary issues and holding communication sessions in conjunction with immediate supervisor

• Carry out team management conversation with team members, including and not limited to doing appraisals and personal improvement plans in conjunction with immediate supervisor