1) Identify and liaising with potential clients that wish to invest into Singapore.

2) Able to present the advantage and benefits to invest in Singapore.

3) Understands client’s interest and provide information and details on how is the investment in Singapore.

4) Arranging and coordinating trips to Singapore.

Why choose us?

• Clear Career Path: You will have defined career progression opportunities and be encouraged to enhance your skills and take on greater responsibilities.
• Work-Life Balance: Flexible working arrangements will allow you to maintain a healthy balance between your personal and professional life.
• Company Culture: We foster a positive and collaborative work environment

The Role:

• Expand your network and cultivate business relationships
• Build a robust talent pool and pipeline
• Manage end-to-end talent solutions for clients
• Stay updated on industry trends and market practices to support clients’ human capital development.

What are we looking for?

• Proven experience in agency recruitment or similar client-facing roles
• Strong track record of developing business relationships
• Excellent interpersonal and communication skills
• Growth-oriented, and resilient mindset

If you think this is the right opportunity for you, we'd love to have a conversation with you!

Please apply directly, and we will get in touch.

Interested candidates please apply online

AlwaysHired Pte. Ltd.

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified.

Please note that your response to this advertisement, or communication with us pursuant to this advertisement will constitute informed consent to the collection, use and/ or disclosure of personal data by AlwaysHired and its affiliates for the purpose of carrying out its business, in compliance with the relevant provision of personal data protection act.

Job Description

ING Wholesale Banking (WB) Asia is seeking a Regional KYC Lead, to support KYC, AML & Transaction Monitoring related initiatives & deliverables in the APAC region spanning 10 WB locations.

Job description

This successful candidate will be a part of the Regional 1st Line of Defence (LoD) Non-Financial Risk Team (responsible for 1st line risk assessment, controls, and implementation of all NFR initiatives in the region) and actively participating in globally led programs relating to all FEC topics including CDD, KYC & Transaction Monitoring for the region.

This role requires strong FEC Knowledge & hands-on experience of implementation and management of these frameworks within large banks & will act as KYC Risk Ambassador within 1st LoD & promote a strong KYC Risk culture across the organization.

Key Responsibilities include

• Drive and provide subject matter expertise on KYC/AML structural solution implementation for WB Asia based on both global and local FEC/AML requirements and standards.
• This role will also require extensive collaboration with internal 1st LoD, 2nd LoD & 3rd LoD regional and global stakeholders to drive discussions, decisions, escalate and embed appropriate governance on the topic as required.
• Responsible to coordinate and facilitate annual KYC Risk Assessment execution across Asia locations.
• Monitor and act upon Financial Crime Risk Appetite Key Risk Indicators and report regularly to Asia Senior Management for governance purposes and action.
• Manage intragroup and external outsourcing of all CDD/KYC/TM related services including due diligence in-line with WB Sourcing Governance Framework. Oversee the service performance and monitor/act upon the issues related to outsourced services.
• Convene & run governance meetings such as KYC Working group & Regional KYC Committee for the region with key regional & global stakeholders.
• Represent Asia’s interests in engaging with Global KYC and drive global strategy across the Asia region.
• Act as the owner of AML/KYC controls for Asia by executing/managing the control testing and evaluating the control effectiveness annually.
• Constantly review & identify opportunities for process improvements via automation in the end-to-end chain from CDD, Periodic reviews, Ongoing transaction monitoring & offboarding.
• Manage AML related internal and external audits and inspection and act as the issue owner where applicable.
• Act as regional process owner to provide advisory and support to local process owner in managing and executing their responsibilities.
• Coordinate with local and head office stakeholders to ensure issues with AML operations are being escalated and managed properly and in a timely manner.
• Liaise with Global KYC Academy and Asia Business Control Office in AML training rollout, monitoring and reporting.

Knowledge and Experience

• Bachelor’s degree mandatory with 12-15+ years of experience in Banking & Finance, with any additional professional qualification/FEC related certifications an added advantage.
• Hands-on experience with implementing KYC/AML & TM operational & Governance principles across the organization, and a strong understanding of the end-to-end KYC processes and risks & controls in the front-to-back chain.
• Experience with managing teams directly & with working in complex & federated organization structure.
• Knowledge & hands-on experience with implementation of Tableau & PowerBI Dashboards will be an added advantage.
• Experience of having improved AML/KYC/TM processes by leveraging AI/ML solutions is an added advantage.
• Good project management skills being able to manage key work deliverables in a timely manner with good quality with ability for managing risks & dependencies.
• Analytical, pragmatic, and problem-solving skills with an understanding of the regulatory environment in which banks operate.
• Is a self-starter and a hands-on team player & strong individual contributor who is good at driving engagement across levels on content discussions & for driving decision making amongst stakeholders.
• Excellent communication & stakeholder management skills with local, regional & global teams.

**Graduated and not sure what to do? We are looking for individuals that are Highly Driven!!

1. Working hours: 9am to 6.00pm (Mon - Fri)
2. Location: Tanjong Pagar
3. Basic Salary + Commission + Incentives + (AWS & VB)
4. Uncapped Commission & Incentive Package included whereas you can double your base salary.

Responsibilities:

• Manage 360 end-to-end recruitment process
• Identify new business opportunities and establish relationships with potential clients
• Liaise with clients to understand their hiring needs and expectations
• Manage the full recruitment process, from sourcing, screening, interviewing and selecting the right candidates according to client's requirement
• Provide good customer service to clients and candidates.

Requirements:

• Obtained CEI certification will be an added advantage
• Experience in Recruitment, Sales/Client Services preferred.
• Self-driven and enthusiastic individual with good interpersonal and communication skills
• Highly initiative and motivated individual.
• Only Singaporean may apply.

Interested applicants, please kindly send your updated CV to [email protected].

Tempserv Pte Ltd
License No: 06C3745
R1983591

As an Influencer Marketing Intern at AnyMind Group Singapore, you will play a crucial role in supporting the influencer marketing team in various tasks related to influencer recruitment and campaign management. This internship offers valuable hands-on experience in the dynamic field of influencer marketing, allowing you to work closely with leading brands and influencers to create impactful campaigns.

What You'll Do

Primary: Seeding

• Source for suitable content creators to take part in Seeding Campaigns across different categories (Beauty, Food, etc)
• Prepare necessary logistic materials to pack and arrange delivery of seeding kits
• Liaise with content creators on campaign progress and monitor for any social media postings
• Post campaign reporting

Secondary: Campaign Management

• To identify the suitable Influencer to match the client's brief
• Able to set and adhere to timelines in a fast paced environment
• Good analytical skill to report campaign's results and suggest improvement points

Who You Are

• Possess great communication skills between Influencers and internal teams
• Social Media Savvy, especially for TikTok and Instagram
• Available to commit to a full-time internship for a minimum of 4 months, preferably up to 6 months, to ensure a comprehensive learning experience
• Outgoing and positive personality

Please note that we are unable to consider candidates who are not Singapore residents due to work eligibility.

Why You'll Love It

• Expand your network of influencers and content creators
• Have creative freedom towards growing our social media pages
• Be part of a young, fun and dynamic team!

Must Have Skills:

• .Net
• C#
• MS SQL
• AWS Lambda
• Dynatrace
• Microservices

Good To Have:

- Strong Communication Skills

- Solid teamwork

- Leadership and stakeholder management experience

Roles and Responsibilities

- Provide expert-level on-site technical support for .NET, SQL, and database-related issues

- Troubleshoot and resolve complex problems

- Lead and mentor a team of L2 support engineer

- Collaborate with internal teams to identify and resolve critical issues

- Create and maintain documentation and knowledge base articles

- Communicate effectively with customers and internal stakeholders Lead incident management efforts, including:

o Identifying and prioritizing incidents

o Coordinating with teams to resolve incidents

o Communicating incident status to stakeholders

o Conducting root cause analysis and implementing corrective actions

o Troubleshoot issues within microservices architecture.

Job Role Description

This position focuses on optimizing warehousing operations and system solutions for internal and external users, and offers the chance to work closely with customers, internal teams, and global warehousing teams and IT teams.

Key responsibilities include:

- Enhancing and optimizing warehousing operations for efficiency.

- Developing and implementing system solutions to improve workflows.

- Collaborating with customers to understand and meet their needs.

- Working with internal teams to ensure seamless system implementation.

- Coordinating with global teams to align regional initiatives and develop regional/ local solutions .

Job Responsibilities

• The Regional Finance Manager will be primarily responsible to oversee and manage the full spectrum of finance, accounting, tax and planning activities.
• To provide progressive and coordinated Finance and Accounting support to subsidiaries in Asia region.
• To develop and implement strategic Finance and Accounting initiatives and transformation projects as a regional finance HQ function, for achieving Group and business objectives.
• Be a business partner to subsidiary business leaders, finance and accounting members. To engage in every aspect of the business organization and offer insights and points of view beyond just Finance and Accounting.
• Examine, develop and implement strategic Finance and Accounting initiatives in accordance to finance group mid-term plan and transformation projects as a regional finance HQ function.
• Establish a set of clear and consistent Finance and Accounting policies and practices, to ensure the effectiveness and efficiency of the finance organization including internal controls in compliance with corporate objectives and government standards.
• Work closely with the Finance and Accounting Division to ensure finance programs and policies that are being created support business needs.
• Manage finance projects such as acquisition, spin out, redeployment, merger, joint venture.
• Spear controllership in operational activities and risks in relation to finance and accounting, treasury and order management for smooth operation that demonstrates high standard of accuracy.
• Review, evaluate financial statements, reports, and processes to ensure accuracy and compliance with corporate policy and statutory compliance. Analyze, simulate and recommend preventive countermeasures to safeguard financial position.
• Lead and review forecasting and budgetary planning and reporting.
• Manage year-end audit process, impairment assessment and attend to audit queries, for timely sign off of audited accounts.
• Develop and implement optimized tax strategies, provide insight on tax implication and tax risk area in supporting business initiatives. Manage accurate and timely taxes filing (corporate tax, GST, withholding tax, transfer pricing documentation, etc), and ensuring tax compliance.
• Oversee treasury activities such as cash funds, foreign exchange, debt and capital management, consider optimized options and funding sources for cost-effectiveness. Actively safeguard the company financial and perform risk management by analyzing the transactional activities.
• Recommend financial advice or analysis when making investments. The work may include designing investment framework, industry analysis, financial modeling and due diligence.

Job Requirements:

• Bachelor’s degree in finance and accounting or related field in Finance. CA is preferred.
• Minimum 15 years’ experience in finance and accounting, including tax, with sound strategic planning and management experience.
• Minimum 5 years’ experience in APAC with multinational organizations, particularly Japanese MNCs.
• Good knowledge of financial and accounting, tax regulatory compliance in Singapore.
• Experience in acquisition, spin out, redeployment, merger.
• Strong people management skill / experience.
• Prior experience in Manufacturing or Machinery Industry will be an added advantage.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format or please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lee Zhi Hui (Christine)

EA Personnel Reg No: R24120510

Job Description:

• Develop and implement import strategies, coordinate with suppliers and third-party logistics to ensure smooth import operations, manage shipping schedules, and maintain communication with management and internal teams regarding updates.
• Oversee end-to-end operational activities for material transfer between warehouse and production, including tracking and reporting.
• Ensure import activities comply with relevant laws, regulations, and company standards.
• Monitor and manage the transportation of goods from origin to destination, ensuring accurate delivery.
• Maintain accurate records, ensure proper documentation for customs, and resolve any shipment documentation issues.
• Develop and manage the import shipping budget, analyze costs, and identify opportunities for cost reduction.
• Address shipment-related issues (delays, damages), liaise between involved parties, and submit claims for damages.
• Lead, train, and manage the performance of the import shipping team.
• Use import management systems, stay updated on technological advancements, and implement new tools for efficiency.
• Identify risks, develop risk mitigation strategies, and manage disruptions in the import process.

Job Requirements:

• Bachelor’s Degree or Diploma in Purchasing/Supply Chain / Logistics or equivalent related qualification
• Minimum 7 years of relevant managerial experience in manufacturing or relevant industry
• Proficient in Microsoft office applications and other relevant software (e.g. Navision)
• Strong written and verbal communication skills
• Able to multi-task in a fast-paced environment
• A dynamic team leader with a positive working attitude. Able to organize and lead a small team to attain business excellence

HOW TO APPLY:

Interested applicants, please click on “Apply Now”. We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Khor Khang Qin

EA Personnel Reg No: R22109669

• Perm
• Must have at least 15 years of Group level strong technical engineering and leadership experience, particularly in M&E and HVAC/ACMV systems.
• Preferably with experience in fit-out and sustainability projects.

We are seeking an experienced leader to head the Technical Services (TS) team within Property Management. The role will involve providing technical support and guidance on improvement works, building defects, and conversion projects across a diverse asset portfolio. You will ensure compliance with safety standards and drive technical excellence, reporting directly to the Head of Property Management.

Key Responsibilities:

• Lead, plan, and manage the technical services team, ensuring efficient use of resources.
• Conduct strategic reviews of engineering roles, responsibilities, and performance within Property Management.
• Explore and implement innovative engineering technologies for leaner, more effective building operations.
• Provide technical expertise on building defects, conversions, and improvements to support asset management objectives.
• Develop engineering policies and SOPs to maintain high standards across the portfolio.
• Collaborate with internal teams, consultants, and contractors to solve building-related issues and propose innovative solutions.
• Source and manage external consultants and contractors for improvement and rectification works.
• Oversee budgets, expenditures, and capital projects, ensuring cost-effective asset management.
• Recommend automation and new initiatives to enhance operational efficiency and cost savings.
• Provide expert advice on critical structural and mechanical issues across the portfolio.

Requirements:

• Degree in Engineering (Electrical or Mechanical) or equivalent.
• At least 15 years of experience in building facilities management, project management, and integrated fit-out works.
• Strong leadership, planning, and communication skills, with the ability to manage multiple projects simultaneously.
• Proficiency in MS Office applications (Word, PowerPoint, Excel). SAP experience is a plus.
• Certification as a Fire Safety Manager is advantageous.
• Experience with temperate or non-equatorial M&E requirements is a plus.

Triton AI Pte Ltd

Registration Number: R1980724

EA: 21C0661

Responsibilities:

• Establish, develop and maintain customer relationships, expand project opportunities.
• Responsible for sales of security and communication systems projects; ensured profitability of project orders secured.
• Monitor prospects being followed up; support marketing efforts.
• Ensure that order intake targets and margins are met; build up a portfolio of prospects to be followed up.
• Review consultants’ specifications and customers’ requirements and ensure they are clearly understood and complied with.
• Lead the design of the various systems to ensure compliance at optimised cost.
• Gather market feedback and information Collate quotations from suppliers.
• Study and analyse for suitability for intended projects.
• Assume ownership of the allocated prospects Coordinate and facilitate customer requirements.
• Work closely with the projects and service team for a seamless project implementation.
• Meet consultants and customers regularly.
• Work with teammates in preparation of responses to major tenders and sales enquiries.
• Report to Sales Manager/ Director for prospects and follow up and special marketing efforts where required.
• Organize and lead special marketing activities.
• Follow-up regional projects.

Requirements:

• Diploma or above degree in engineering, telecommunication or computer science related.
• At least 2 years experience in project sales, preferred in the CCTV, IIoT, SCADA and Smart IoT industries;
• Good communication skills, fluent in English.
• Passionate about sales position
• Achieve sales target and objective set by the Company
• Develop new accounts and prospect new sales leads
• Prepare quotations, proposals and pre-system design
• Build and maintain strong relationships with clients

Interested candidates may send their resumes to [email protected], or apply through the application system. Shortlisted candidates will be contacted.

Flamingo Recruitment Pte Ltd

EA License : 21C0588

Job Responsibilities

• The Regional Finance Manager will be primarily responsible to oversee and manage the full spectrum of finance, accounting, tax and planning activities.
• To provide progressive and coordinated Finance and Accounting support to subsidiaries in Asia region.
• To develop and implement strategic Finance and Accounting initiatives and transformation projects as a regional finance HQ function, for achieving Group and business objectives.
• Be a business partner to subsidiary business leaders, finance and accounting members. To engage in every aspect of the business organization and offer insights and points of view beyond just Finance and Accounting.
• Examine, develop and implement strategic Finance and Accounting initiatives in accordance to finance group mid-term plan and transformation projects as a regional finance HQ function.
• Establish a set of clear and consistent Finance and Accounting policies and practices, to ensure the effectiveness and efficiency of the finance organization including internal controls in compliance with corporate objectives and government standards.
• Work closely with the Finance and Accounting Division to ensure finance programs and policies that are being created support business needs.
• Manage finance projects such as acquisition, spin out, redeployment, merger, joint venture.
• Spear controllership in operational activities and risks in relation to finance and accounting, treasury and order management for smooth operation that demonstrates high standard of accuracy.
• Review, evaluate financial statements, reports, and processes to ensure accuracy and compliance with corporate policy and statutory compliance. Analyze, simulate and recommend preventive countermeasures to safeguard financial position.
• Lead and review forecasting and budgetary planning and reporting.
• Manage year-end audit process, impairment assessment and attend to audit queries, for timely sign off of audited accounts.
• Develop and implement optimized tax strategies, provide insight on tax implication and tax risk area in supporting business initiatives. Manage accurate and timely taxes filing (corporate tax, GST, withholding tax, transfer pricing documentation, etc), and ensuring tax compliance.
• Oversee treasury activities such as cash funds, foreign exchange, debt and capital management, consider optimized options and funding sources for cost-effectiveness. Actively safeguard the company financial and perform risk management by analyzing the transactional activities.
• Recommend financial advice or analysis when making investments. The work may include designing investment framework, industry analysis, financial modeling and due diligence.

Job Requirements:

• Bachelor’s degree in finance and accounting or related field in Finance. CA is preferred.
• Minimum 15 years’ experience in finance and accounting, including tax, with sound strategic planning and management experience.
• Minimum 5 years’ experience in APAC with multinational organizations, particularly Japanese MNCs.
• Good knowledge of financial and accounting, tax regulatory compliance in Singapore.
• Experience in acquisition, spin out, redeployment, merger.
• Strong people management skill / experience.
• Prior experience in Manufacturing or Machinery Industry will be an added advantage.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”. We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Khor Khang Qin

EA Personnel Reg No: R22109669

We are expanding and seeking ambitious and motivated individuals to join us!

Role

• Lead all recruitment activities from sourcing, process management and post offer consultative services to talents/ organizations
• Identifying new business opportunities and established relationship with potential clients
• Become an expert in current market/ industry trends and job functions
• Provide professional advice/information to both clients and candidates on the latest market and industries' trends

Requirement

• Diploma / Degree holder in any discipline with work experience preferably in the recruitment industry/ sales and business development professional
• At least 2 years of B2B sales experiences preferred
• Experienced recruiter/ candidate will be considered for Senior/Lead role
• Excellent communication and interpersonal skills
• Self-driven and adaptable, ability to think outside the box
• People oriented
• Ability to thrive within a high-performance environment

AlwaysHired Pte Ltd (24C2293) | Alvin Lee Meng Kim (R1435877)

Interested candidates please apply online or send your latest CV to [email protected]

We are looking for a Test Management Lead for our SG IT team who will be responsible for ensuring the IT QA and test goals of assigned projects can be achieved on time.

The Test Management lead will be supporting our client on testing such as Integration Testing, System Testing, Functional Testing, Smoke Testing, Regression Testing, UAT testing, database testing and others.

Job description as per following:

• Work with Product team, Business consultants and development team to define acceptance criteria and the definition of done in relation to IT QA and test management

• Writing and executing manual test cases and checks and reporting back to the team

• Writing and executing automated test cases and checks and reporting back to the team as applicable

• Measuring and reporting test coverage across all the applicable coverage dimensions

• Ensuring proper use of the testing standards and tools, propose new solutions

• Reporting defects and working with the team to resolve them

• Working experience with Agile testing tools

• Working and managing 3rd party QA teams

Other requirement:

• QA/tester with ERP or legacy systems. 8 to 10 year experience, and have worked with few end to end QA cycles.

• Bachelor’s degree holder, preferably IT- based

• Business oriented, able to understand company’s business, or experienced with retail Supply Chain or Logistic.

• Experienced writing test cases for Manual testing

• Communication skills, able to communicate easily with the product team, testing team and development team

• Advanced Microsoft Office (especially Excel, Visio and Project) and other BPM Software skills

• Good organisation, interpersonal skills and communication skills

• Self-motivated, analytical-mind and excellent problem-solving skills

We are looking for an experienced Cybersecurity and Data Privacy Consultant to provide expert guidance on data protection and security programs. The ideal candidate will have strong technical skills, proven experience in managing privacy and cybersecurity projects, and the ability to navigate complex regulations.

Responsibilities:

• Advise on compliance with PDPA, GDPR, NIST, and ISO 27001.
• Lead data protection and cybersecurity engagements, ensuring customized solutions.
• Perform data mapping, privacy impact assessments, and risk evaluations.
• Implement security programs to protect client data and mitigate risks.
• Develop cybersecurity policies, procedures, and strategies.
• Collaborate with teams to close security gaps and enhance capabilities.
• Improve privacy frameworks, security programs, and incident response plans.
• Prepare reports and recommendations for clients.
• Conduct training and knowledge transfer on cybersecurity and privacy best practices.
• Mentor junior staff and assist in business development efforts.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or Cybersecurity.
• Certifications like CIPP, CIPM, CISSP, CISM, or CISA.
• At least 10 years of experience in privacy and cybersecurity consulting.
• Strong knowledge of PDPA, GDPR, ISO 27001, and NIST.
• Excellent project management, communication, and problem-solving skills.
• Ability to build and maintain client relationships.
• Willingness to travel for client engagements.

EA: 14S7084 | Registration No: R1981018

Are you ready to trade your job for a journey? Become a FlyMate!

Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.

What more do we need to truly be unstoppable? Perhaps, that is you!

Who we are:

Flywire is a global payments enablement and software company, delivering high-stakes, high-value payments across the global education, healthcare, travel and B2B industries.

Today, we’ve digitized payments for more than 4,000+ global clients in more than 140 currencies across 240 countries and territories around the world. And, we’re just getting started!

With over 1,200+ global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

The Opportunity:

We, at Flywire, are seeking a Payment Experience Team Lead in APAC. Payment Experience roles at Flywire are not your typical ‘support’ roles. As the first point of contact at Flywire, you will be equipped with broad knowledge of Flywire's core business capabilities, which alongside your positive attitude and the support of our amazing global team, allows you to troubleshoot any aspect of our payer’s problems.

As part of this role, you will liaise closely with Client & Payment Experience Managers, other regional team leads, Central Service team and all departments in a fast-paced environment where growth and change are the norm. Resilience, curiosity, cultural awareness, and empathy are key traits, as your day-to-day will be filled with communicating internationally. Strong written and verbal communication skills are also required.

You will be primarily responsible for supporting payer enquiries, serving as a content expert for Flywire payment offerings and products. In addition to this, you will also drive forward the regional Payment Experience Team and be both the key escalation point for Payment Experience Associates & Specialists and the key voice for payment experience. A Payment Experience Team Lead should support the Client & Payment Experience Managers in leading the regional Payment Experience Team, providing feedback on team training needs, regional teammates development plans, payer experience improvements plus anything else that would ultimately help our payers through a ‘frictionless’ experience. You will also support the regional & global Client & Payment Experience function through project work as necessary.

You will

• Provide solutions to complex issues for payers by phone, chat, and email with speed, professionalism and empathy
• Be the escalation point for teammates, serving as a content expert for Flywire payment offerings and products
• Be the voice of payers within Flywire escalating insight within the Client & Payment Experience (CPE) Team and beyond, using data and context to highlight areas for optimisation
• Work with the CPE Managers to design the regional Payment Experience team directions following the Global CPE direction and the company direction, proactively make plan to optimise our process, drive efficiency and scaling of manual work using data analysis
• Work closely with the co-leadership in APAC team, to ensure cohesive team management, project coordination, and shared decision-making.
• Drive forward the regional Payment Experience Team, manage the team’s daily operations and projects execution, support team members in reaching the team goals and in their personal development
• Handle regular team administrative tasks such as the creation of monthly schedules for live contact support and scheduled tasks, weekly updates, training and quality review
• Be the main representative for regional Payment Experience Team, maintaining connection with both Regional CPE Team and other regional stakeholders for regional related new launch and training material preparation, tracking impact for the related change

Here’s What We’re Looking For:

• Minimum 2+ years of experience with leading a team, strong people management skills
• Excellent written and verbal English language skills, additional language (eg. Vietnamese, Korean, Japanese, Chinese) is a plus
• Customer oriented mindset, able to listen, understand, and find a solution to the most difficult customer requests with professionalism and empathy
• Comfortable with multi-tasking; able to work under intense pace and high pressure
• Proactive and ambitious learner, able to quickly adapt to the fast changing requirements, remain organized through lots of change and updated materials
• The desire to develop leadership skills, to drive a team’s success and support teammates within the role’s scope, being comfortable and composed when either giving or receiving feedback
• Self motivated and self disciplined, take ownership & accountability (solving enquiries from start to finish)
• Great attention to details, sensitive to issues or potential issues and proactively seek for solutions
• Strong analytical skill, able to use data / best judgement to prioritise tasks that have the most value-add impact
• Excellent interpersonal and communication skills to enable effective interaction and collaboration within the team and key business stakeholders. Able to adapt the communication style to different audiences.
• Ability to work on a flexible schedule
• Familiarity with Microsoft Office suite and CRM software
• Customer service experience
• Payment related experience (banking, forex company)
• International experience (preferred)

Technologies We Use:

• Zendesk
• Google Suite
• Looker

What We Offer:

• Competitive compensation, including Restricted Stock Units
• Employee Stock Purchase Plan (ESPP)
• Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
• Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
• Dynamic & Global Team (we have been collaborating virtually for years!)
• Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
• Be a meaningful part in our success - every FlyMate makes an impact
• Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days!
• Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.

Flywire is an equal opportunity employer. With over 40 nationalities across 14 different offices diversity, gender equality, and inclusion are at the core of our people agenda. We believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.

• New headcount created
• Opportunity for growth
• Opportunity for autonomy and ownership

A banking client is seeking a Outsourcing Transformation Lead to join the team.

Reporting into the Head of Strategy and Transformation, the client is seeking a candidate well-versed in offshoring/outsourcing projects to join their high performing team. This is a newly created role, responsible for the end to end process for offshoring work within the bank. This includes evaluation of suitable business unit for offshoring plans, review work of current arrangements, and leading the entire lifecycle execution.

The ideal candidate should have at least 10-12 years relevant working experience in a similar scope, prior consultancy experience will be a plus and ability to display successful track record of BPO programs. You should also be familiar with regulatory requirements relating to outsourcing. Strong communication skills are a pre-requisite.

Please click on the link to apply or email me with your updated CV at [email protected] if keen. Thank you!

Reg No. R1987809
BeathChapman Pte Ltd
Licence no. 16S8112

beautician therapist,able to serve both gentle,customer service orientated,sales driven and target oriented person,team player with good communication and interpersonal sill,responsible preparing the necessary treatment products ,stocs replenishment.towel supply,communicatiion and interpersonal sill with all level of people, well groomed

We are looking for an experienced and strategic Solutioning & Pre-Sales Leader to spearhead business growth efforts in the ASEAN region. This role focuses on developing go-to-market strategies, engaging with industry stakeholders, and leading solutioning for large-scale deals across multiple industries. As a leader, you will leverage your deep understanding of enterprise applications, business consulting, and solutioning frameworks to drive business success.

Key Responsibilities:

Business Growth and Strategy:

• Develop a comprehensive understanding of the company’s application services and broader capabilities across various industries
• Collaborate with teams to shape and implement go-to-market strategies for the ASEAN market, targeting high growth and business expansion
• Proactively promote the company’s capabilities at customer meetings and industry forums

Leadership and Collaboration:

• Provide strategic leadership across practices and centers of excellence (COEs), working collaboratively to create account strategies and sales plans
• Engage with internal stakeholders to create a cohesive “Win Theme” for competitive opportunities and ensure strong, client-centric proposals
• Own key client relationships and deals, while offering oversight and support to team members handling other significant opportunities

Client and Partner Engagement:

• Build and nurture long-term, consultative relationships with clients based on trust and deep expertise
• Develop and sustain strong working relationships with select partners to support business initiatives

Market Insights and Evangelism:

• Stay informed on market trends, competitive landscapes, and customer needs to adapt strategies accordingly
• Represent the company in marketing events, industry analyst meetings, and external interactions, showcasing thought leadership
• Lead win/loss analysis for significant opportunities and contribute to replicating successful strategies across the team
• Develop case studies and best practices to showcase successful projects and contribute to thought leadership efforts

Education, Experience & Skills:

• Postgraduate degree with 15-20 years of experience in Business Consulting, Business Application Implementation, and Support within Tier 1-2 organizations
• 10+ years of experience in solutioning and presales for large deals, with at least 5 years in a leadership capacity
• Prior experience in delivering large implementations in a leadership role is advantageous
• Strong understanding of market opportunities and industry dynamics in ASEAN, with existing relationships at management levels in large enterprises being a plus
• Expertise in the Financial Services Industry, Singapore markets, or enterprise segments is highly valued
• Proficiency in architectural frameworks, methodologies, and Commercial-Off-The-Shelf (COTS) products or enterprise applications

This role offers a fantastic opportunity to be part of a high-impact team, driving strategic deals and shaping the growth of the business across ASEAN. If you have the experience and are ready to lead in a fast-paced, evolving market, we encourage you to apply.

EA: 14S7084 | Registration No:R1981018

Job Description:

- Manage the day-to-day operations including project management, resource allocation, financial planning, and workflow optimization across assigned regions (chiefly, in the Middle East and APAC countries)

- Collaborate with senior management to develop and execute regional business strategies and growth plans

- Develop and implement operational strategies, and drive continuous improvement initiatives to achieve organizational goals

- Lead and manage operational projects, including process enhancements, system implementations, and new initiatives, ensure high quality service delivery

- Develop and implement operational procedures and best practices to streamline processes and improve efficiency

- Manage vendor contracts and service agreements and ensure compliance

- Oversee the resolution of IT incidents and service requests, ensuring prompt and effective responses to minimize disruption

- Build and lead a high-performing team, foster a collaborative and positive work environment to enhance team engagement and productivity

- Address and resolve any operational or financial issues in a timely manner

- Work closely with the finance team on regional financial matters, including but not limited including budgeting, forecasting, monitoring expenditures, and optimizing financial performance related operations

- Prepare and present regular reports on operations and financial performance to senior management

- Collaborate with key stakeholders, including finance, IT, and business units, to align operations with organizational goals

- Build and maintain strong relationships with clients, partners, and other stakeholders

Requirements:

- Diploma/ Degree in Business Administration, Accounting, Finance, or a related field

- Minimum of 6 years of relevant experience in operations management and accounting within the software or technology industry

- Strong knowledge of financial principles, budgeting, and accounting practices and proficiency in operational and financial software tools and systems

- Outstanding team and project management skills, capable of handling complex situations and making effective decisions

- Exceptional analytical, problem-solving skill

- Ability to travel as needed

- Strong leadership abilities, and a deep understanding of the local market

Product Strategy and Planning:

• Develop and implement product strategies tailored to the region’s market dynamics;
• Analyze market trends, competition, and customer feedback to identify opportunities for new product development or improvements to existing products;
• Collaborate with cross-functional teams (e.g., marketing, sales, engineering, and operations) to ensure successful product launches and growth.

Leadership and Team Management:

• Lead and manage product managers and other team members within the region;
• Provide coaching, feedback, and development opportunities to ensure high performance;
• Foster a culture of collaboration and innovation within the product management team.

Market Analysis and Research:

• Conduct thorough research on regional customer needs, preferences, and behaviors;
• Work closely with the analytics and research teams to gather insights and adjust product offerings accordingly;
• Stay updated on industry trends and technological advancements to keep the products competitive.

Product Lifecycle Management:

• Oversee the entire lifecycle of products from concept to launch, ensuring that they meet performance metrics such as revenue, market share, and customer satisfaction;
• Continuously evaluate the performance of existing products, adjusting features or marketing strategies as needed.

Collaboration with Sales and Marketing:

• Partner with sales and marketing teams to develop go-to-market strategies that are aligned with regional goals;
• Ensure that the sales teams are well-equipped with product knowledge, training, and materials to effectively sell the product.

Financial and Operational Oversight:

• Manage product-related budgets, P&L, and resources to ensure profitability and cost-effectiveness;
• Report on the product's financial and operational performance to senior management.

Stakeholder Management:

• Serve as the point of contact for internal and external stakeholders in relation to product strategy, performance, and customer needs within the region;
• Build and maintain relationships with key clients, partners, and vendors.

Skills and Qualifications:

• Bachelor’s degree in Business, Marketing, Engineering, or a related field;
• At least 15 years of relevant management experience in the relevant field and customer segments;
• Possess relevant management skills, such as leadership and the skills to drive team members to success;
• Excellent written, verbal communication and presentation skills in both English and Japanese to coordinate and communicate between colleagues and other stakeholders across Tokyo, Singapore and other overseas offices;
• Communication and coordination skills in handling complex matters and situations, and a good understanding of cross-cultural management models;
• Extensive knowledge of industry and commercial experience in sales, marketing, innovation, digitalization and new business development.

Responsibilities:

• Provide support for customer applications (on-premises and Cloud / SaaS based) directly and via triage to 3rd party support vendors where appropriate.
• Provide support for customer reporting solutions created using SQL, Crystal Reports, Excel and Power BI
• Write functional and technical documentation for applications and reporting solutions.
• Engage in Database Administration/Maintenance tasks on SQL Server and Azure SQL
• Respond to business user requests for change in application functional capabilities and engage with technical leadership on business demand for feature development.
• Participate in Projects involving application or data components as a SME.
• Provide high-quality support for the business-critical application(s) or data system.
• Develop and maintain an in-depth detailed knowledge of the applications you manage, including data structures, scheduled jobs, reports, and interfaces to other applications.
• Maintain know-how documentation of all the support tasks with resolution.
• Develop programmes and processes for internally developed IT systems to deliver efficient business processes.

Requirements:

• Experience in supporting and developing solutions for the Office 365 Platform including SharePoint Online, Power Automate (Flow), Power Apps, Forms Bookings etc. Operational support experience of SQL servers and knowledge of SQL Query.
• Experience supporting SaaS applications and web-based services. (websites, web applications)
• Demonstrate a good understanding of data / information architecture, Microsoft data lake, data pipelines and API integration.
• Application Knowledge of the following systems would be beneficial (Zendesk, Freshworks products (Freshdesk, Freshchat, Freshmarketer), Momentus EBMS Event Booking Management System, Online Bookings System, POS - TigerNix)
• Experience with PowerShell or other scripting code proficiency( vbscript / python)

STRATEGIC PLANNING

• Responsible for financial performance of at least 2 brands, including profit & loss and implement appropriate cost control measures

• Manage the brand’s budget and forecasts to meet or exceed management expectations

• Develop and recommend business marketing plan to increase sale

• Plan, direct and coordinate future outlet openings

OPERATIONS MANAGEMENT

• Oversee the daily operations of at least 2 brands

• Maintain and improve the overall performance of the brands on a regular basis including cost analysis and monitoring of processes

• Supervise food and operational safety to ensure a comfortable environment for restaurant patrons

• Drive operational efficiencies across outlet by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction

• Establish operational procedures and standards to ensure service quality and ensure full compliance to the organisation’s SOPs, policies and service standards

• Maintain product and service quality standards by conducting ongoing evaluations, investigating complaints, and initiating corrective actions

• Manage supervise and groom a team of area managers, restaurant managers, supervisors and service staff to ensure maximum utilization of manpower allocated

• Any other jobs or duties assigned by the General Manager, Operations from time to time.

(Proficient in English & Mandarin Language is preferred)

Job Description

• To conduct services on ground but not limited to servicing, food ordering, reservations, cashiering duties etc
• To undergo trainings for the skill sets of non-supervisory roles to understand and perform the functions
• To undergo trainings for supervisory roles and responsibilities so as to be able to lead and manage both operations and management
• Complete all trainings and acquire the knowledge and skills to perform independently within the targeted timeline up to Assistant Manager
• Perform duties in the best interest of the Company, ensuring that the corporate Vision, Mission statement and Values are upheld
• Ensuring all policies and procedures of the company are followed accordingly
• Any other jobs or duties assigned by the Restaurant Manager from time to time

JOB REQUIREMENTS:

• Minimum 1 year working experience in Food & Beverages industry
• Fresh Graduates are welcomed to apply too
• Possess good working Attitude
• Team player with good interpersonal communicationskills, positive attitude, enthusiasm, and initiative
• Proficient in English & Mandarin language is preferred

Job Description

• Ensure cleanliness and hygiene of the department and tools

• Ensure all 5S and HACCP requirements are adhered to

• Undergo trainings for the skill sets of non-supervisory roles to understand and perform the functions

• Undergo trainings for supervisory roles and responsibilities so as to be able to lead and manage both operations and management

• Complete all trainings and acquire the knowledge and skills to perform independently within the targeted timeline up to Assistant Chief Chef

• Perform duties in the best interest of the Company, ensuring that the corporate Vision, Mission statement and Values are upheld

• Ensure all policies and procedures of the company are followed accordingly

• Assist with the hiring process by identifying and selecting candidates for junior positions

• Any other jobs or duties assigned by the Chief Chef from time to time

JOB REQUIREMENTS:

• Higher Nitec in Culinary Arts/ Bachelor’s Degree in Hospitality or any related field

• Fresh Graduates are welcomed to apply too

• Possess good working Attitude

• Team player with good interpersonal communication skills, positive attitude, enthusiasm, and initiative

(Proficient in English & Mandarin language is preferred)