Job Purpose

We are looking for team player to drive and spur innovation within the bank. You’ll work with business, support units and global markets to deliver ambitious innovation outcomes and provides thought-leadership to the bank. If you love taking on challenges and are always full of innovative ideas, we’re interested to have you in the team!

Innovation Accelerator

• Collaborate with business & support groups to spark ambitious new product features & services
• Drive these concepts through an accelerator program for validation and onto a pathway to production
• Track the portfolio of products launched for benefit realization

Innovation Research

• Conduct research to craft and deliver innovative products/solutions
• Analyze and synthesize research findings to develop actionable insights
• Perform extensive primary and secondary research to build a detailed understanding of the competitive landscape and industry trends in banking and technology
• Utilize research to identify new propositions and manage them as a portfolio of new ambitious innovations

Job Scope

• Manage the internal accelerator program, collaborating with business and technology units as sponsors.
• Develop and present compelling decks on innovation programs, including introductions, detailed structures, plans, and success reports.
• Organize and participate in innovation mentorship and advisory, focusing on:
• Business use cases based on industry trends and a deep understanding of the bank’s developments.
• Innovation ambition, H3s and "WOW" factors (including user interface/user experience – UI/UX) for specific projects.
• Collaborate with relevant teams for prototyping specific projects, employing ideation, wireframing, prototyping, user testing, and other methodologies.
• Conduct training and facilitate workshops using our innovation framework.
• Perform other duties as assigned by management.

Requirements:

• At least 3 years of experience in managing innovation programs and projects, including accelerators, hackathons, etc.
• Experience in the banking sector, coupled with expertise in innovation, research, delivering workshops, and program management.
• Strong UI/UX guidance and delivery skills, with familiarity with wireframing and/or prototyping tools such as Figma, Adobe XD, or Adobe Illustrator.
• Proficiency in Microsoft PowerPoint and Excel, including basic formula manipulation.
• Proven ability to manage multiple projects simultaneously, encompassing diverse natures and scopes.
• Self-motivation and a driven attitude.
• Ability to work independently with minimal guidance.
• Adaptability to a fast-paced and dynamic environment with minimal structure.
• Resourcefulness and willingness to quickly acquire new skills as needed.
• Contract: One year/extendable

To submit your application:

Interested candidates to expedite your application please this ‘Apply now’ or submit your resume to [email protected] stating your availability, expected salary and reason(s) for leaving. We respect your privacy and all communication will be treated with confidentiality. We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data, you are deemed to consent to RMA Consultants Pte Ltd and its affiliates collecting, using and disclosing your personal data for the purposes set out in our Data Protection Policy at http://bit.ly/3GHgskn Strand Privacy Policy at http://bit.ly/3W63rp7. We regret to inform that only shortlisted candidates will be notified.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

Belinda Ho EA Regn No R1876407

RMA Consultants Pte Ltd EA License No 93C4403

• Managing Learning & Development (L&D) programs as well as talent management activities including registration, administration and logistic/ venue arrangements
• Support ASIA flagship talent development programs including nominations, working with external partners etc.
• Work with global teams to support transversal topics related to TDI (Talent Development & Inclusion)
• Coordination with regional Employee Resource Groups on DEI (Diversity, Equity & Inclusion) related topics
• Support the development of training materials
• Manage training communication plans
• Planning and scheduling trainings
• Processing L&D related invoices
• Complete special projects as assigned

Profile required

Academic Background and Certifications, Experience:

• Min 2 years experience in Learning & Development, preferably in the Banking industry
• Strong verbal and written communication skills
• Proficient with MS Office (in particular, PowerPoint and Excel)
• Proactive and responsible personality, with strong attention to detail
• Team player with a keen learning attitude
• Able to act in a confidential manner when handling sensitive information.

Behavioral Skills:

• Client - Understanding and Respect: I listen to clients and colleagues in order to understand and anticipate their needs
• Team Spirit - Collective mindset: I favour the team’s interest over my own results
• Innovation - Technology: I adopt new technologies in the solutions and projects I work on
• Responsibility - Courage: I express my convictions and make decisions with courage and respect
• Responsibility - Performance: I strive for high performance
• Commitment - Sustainability: I strive to develop my skills and knowledge

Responsibilities:

• Identify specific business opportunities while ensuring that new transactions and credit renewals meet the Branch's credit risk acceptance criteria
• Develop relationship management strategy to deepen, maintain or exit the relationship
• Prepare credit proposals/credit renewals in a concise and timely manner while ensuring that the major risks as well as risk mitigates are highlighted
• Perform the KYC for new customer prior to the establishment of a business relationship
• Conduct periodical review of existing customer while adhering to the bank wide requirements
• Assist with AML/CFT manual
• Monitor credit risk of outstanding exposures and ensure timely changes are made to obligor credit ratings
• Maintain close and continuous contact with customers and target customers while monitoring the industries in which they operate in
• Pro-actively manage deteriorating credits
• Identify possible cross sell opportunities in order to maximize business returns
• Identify possible cross border business opportunities with main and overseas branches for joint collaboration
• Conduct frequent marketing visits with submission of call reports
• Any work required to be carried out for holding the above Position in the Department subject to teh Bank business needs, internal policies and procedures
• Any work assigned from time to time by your supervisor or the Management

Requirements:

• Recognized bachelor degree and above, preferably in Business, Accounting, Banking and Finance, Economics or other related disciplines
• At least 4-5 years of relevant experience as relationship manager
• Excellent verbal communication and good interpersonal skills to handle stakeholders across multiple departments
• Proactive, energetic, result oriented and possess good business acumen

NOT A SALES ROLE

We’re hiring for our growing Recruitment Executive team. You’ll work closely with our project managers to help them find talent for their projects, and you’ll also be involved in innovative ways to draw in the right talent for the right role.

Responsibilities

• Work with the hiring manager to gain insight into their staffing requirements and develop a targeted recruitment plan to address manpower needs
• Utilize a variety of approaches to acquire and entice prospective talent, including reviewing resumes, conducting preliminary phone screenings, and evaluating candidates' skills, knowledge, abilities, and compatibility with the organization's culture.
• Collaborate with the HR administrator to facilitate the onboarding process for new candidates and ensure the smooth execution of contract signing procedures.

Requirements:

• Min. Diploma
• Must be able to work independently with minimum supervision

Other Information:

• Location: Kaki Bukit
• Working Days/Hours: Monday to Friday, 9am to 6pm
• Salary: $2,700 - $3,800

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.

- Data Analysis: Collect, analyze, and interpret marketing data to provide insights and recommendations for improving marketing strategies and campaigns.

- Performance Tracking: Monitor and report on the performance of marketing initiatives, including ROI, conversion rates, and key performance indicators (KPIs)

- Data Visualization: Create visually engaging reports and dashboards to present data-driven insights to the marketing team

- Team Leadership: Manage a marketing team, providing guidance, mentorship, and support, and ensuring they meet targets and objectives.

- Service Provider Management: Establish and maintain relationships with service providers

- Quality Assurance: Implement quality control measures to ensure products or services meet established quality standards and customer expectations.

- Cross-Functional Collaboration: Collaborate with other departments (e.g., sales, finance, customer service) to ensure operational processes support their needs

- Product Knowledge: Develop in-depth knowledge of the products or services being offered to effectively communicate their features and benefits.

- Customer Engagement: Engage in professional and informative conversations to build rapport with potential customers and address their needs and concerns.

- Appointment Setting: Schedule appointments or follow-up calls for interested prospects or direct them to the appropriate sales representative.

- Complaint Reception: Receive and document customer complaints through various channels, such as phone, email, chat, or in-person interactions.

- Issue Resolution: Investigate and analyze customer complaints to identify the root causes and work to resolve them to the customer's satisfaction.

- Payment Record Management: Maintain up-to-date and accurate records of customer payments for membership dues, ensuring data integrity (for membership)

- Reporting: Generate reports and provide periodic updates on payment records, membership renewals, and related metrics to management.

Senior Regional Executive, Chemical Regulations

Job Summary

The Regional Executive will drive the management of product safety, environmental, chemical regulations across the region, ensuring zero non-compliance as the target.

This role requires proactive adaptation to regulatory changes, audit preparedness, and the development of elearning modules for compliance training across all sales companies.

The candidate will lead regional subsidiaries, providing regulatory guidance, managing certifications, and ensuring adherence to best practices for product compliance.

Key Responsibilities:

1. Regulatory Compliance & Adaptation:

• Ensure compliance with local / international product safety, environmental & chemical regulations.
• Lead efforts to swiftly align with regulatory changes across the region.
• Work closely with appointed vendors and industry experts to track updates in laws and regulations, minimizing any risks.

2. Audit Preparedness & Certification:

• Lead regional operations in audit preparedness by providing pre-audit capabilities to identify gaps in product safety management processes.
• Coordinate the renewal of certificates for relevant products, spare parts, and modules.
• Organize and participate in internal / external product safety and compliance-related meetings and audits.

3. Process Management & Improvement:

• Define and establish standardized safety and trade compliance registration processes and procedures for all regional products.
• Leverage internal and external benchmarking to drive improvements in product safety, environmental, and trade compliance metrics and performance indicators.
• Regularly review and update compliance processes to meet current and future regulatory requirements.

4. Risk Mitigation & Incident Resolution:

• Monitor and compliance efforts.
• Provide actionable solutions for managing risks and closing compliance gaps.
• Collaborate with country-level teams to ensure execution aligns with regional regulatory frameworks.

5. Stakeholder Collaboration & Coaching:

• Foster a collaborative environment by guiding sales subsidiaries on regulatory procedures, best practices, and compliance strategies.
• Serve as the single point of contact for safety and product compliance, liaising between internal teams and external agencies such as UL, TUV, and regulatory bodies.
• Mentor and develop local product safety officers by providing training on safety, product compliance, procedures, and best practices.

6. E-learning Development for Compliance:

• Act as key contact point for the formulation & implementation of product compliance e-learning modules.
• Collaborate with training and development teams to design and roll out e-learning initiatives across all sales companies.
• Ensure that e-learning materials reflect up-to-date regulatory requirements and provide practical guidance for employees on compliance topics.
• Monitor the effectiveness of the e-learning programs and continuously update content based on feedback and regulatory changes.

Main Job Duties:

• To lead the regional industry management, APAC
• To lead customized solutions, APAC,
• To lead global account management across APAC.

Employee shall report directly to the CEO of Connell Caldic, APAC

Employee will entitled employer’s incentive bonus plan based on performance of business, KPI, that mutuually agreed.

Jones Lang LaSalle, an international commercial real estate firm, is seeking a skilled and motivated Technical Network Lead with expertise in both traditional networking and cloud networking technologies to join our IT team. The successful candidate will be responsible for overseeing the delivery of network services to our clients, ensuring exceptional quality and customer satisfaction. The ideal candidate will have a strong background in network troubleshooting, implementation, and support, as well as experience managing cloud-based network solutions.

The Technical Network Lead will be responsible for maintaining strong customer and vendor relationships and improving our services to maintain customer satisfaction. The role will perform technical tasks, such as troubleshooting technical issues, and will manage tasks, such as managing team performance, working closely with vendors and team to resolve issues and running outage calls to resolve problems. Other responsibilities include managing projects, fixing reliability issues, tracking service metrics, managing budgets, improving operation processes, managing vendor relationship and working closely with the network service delivery team. The person applying for this role will need to have been a previous technical hands-on network expert that worked in an operational capacity and resolving issues. They will need to have previous hands-on network technical experience and understand networking in the traditional sense as well as cloud networks. This person will also work closely with the Infrastructure Architecture group to make sure all designs are incorporated into the operational model for support.

Responsibilities

Service Delivery Management: Manage the end-to-end delivery of network services to clients, from initial scoping and requirements gathering to implementation, maintenance, and support. Develop and implement service delivery strategies to ensure that projects are delivered on time, within scope, and budget. Communicate effectively with clients to manage expectations and provide regular progress updates.

Level 3 Troubleshooting and resolution: The role will be responsible for Level 3 network support and troubleshooting on both cloud and on-prem as well as work closely with MSP to resolve issues that are impacting the business.

Network projects: The role will be responsible for working on and support global network projects from both planning, hands-on implementation and supporting project teams on various technical projects.

Technical Leadership: Act as the technical authority for network services, providing guidance and support to the Network team and clients. Lead the design, implementation, and support of network infrastructure, including routers, switches, firewalls, and other networking equipment. Develop technical documentation, including network diagrams, policies, and procedures. Work closely with the Infrastructure Architecture Team on new solutions being proposed and how to incorporate those into the operational model.

Cloud Networking Expertise: Design, implement, and manage cloud-based network teams using platforms such as AWS, and Azure. Develop operational strategies for migrating network services to the cloud and optimizing the performance, security, and cost-efficiency of cloud-based network resources. Stay current with industry trends and best practices in cloud networking technologies to ensure our solutions remain cutting-edge.

Vendor Management: Build and maintain strong relationships with network service providers and vendors, negotiating contracts and ensuring adherence to service level agreements (SLAs). Collaborate with vendors to troubleshoot and resolve technical issues and evaluate new products and services to enhance our network offerings.

Incident Management: Oversee the resolution of network incidents, ensuring timely response and resolution to minimize service disruptions. Conduct root cause analyses to identify underlying issues and develop strategies for preventing future incidents.

Continuous Improvement: Foster a culture of continuous improvement within the network team, identifying opportunities for enhancing the efficiency, effectiveness, and quality of our network services. Implement best practices, automate processes where possible, and stay abreast of the latest networking technologies and industry trends.

• Lead network operations and improvements.
• Work on operational improvements and processes.
• Manage and lead outage calls to help resolve issues.
• Conduct root cause analyses to identify underlying issues and develop strategies for preventing future incidents.
• Manage and work closely with vendors.
• Help implement new technologies with the architecture team.
• Oversee the resolution of network incidents in cloud and on-prem.
• Foster a culture of continuous improvement within the network team.
• Manage and lead people.
• Build and maintain vendor relationships and make sure SLAs are met.
• Maintain Network budget and making sure we do not go over allocated budget for network services.
• Identify opportunities to enhance efficient, effectiveness and quality of our network services in cloud and on-prem.

Sounds like you? To apply you need to be:

Experience & Education

• Masters/Bachelor’s degree in Information & Computer Science, Statistics or a quantitative discipline in science.
• 5+ years of technical hands-on networking support.
• 5+ years of leading and managing teams.
• 5+ years of IT operational delivery support.
• 5+ years of Customer Service and Leadership
• 2+ years of experience in migrating on-premises workloads to the public cloud

Technical Skills & Competencies

• Strong understanding of infrastructure and networking.
• Strong troubleshooting skills for cloud and on-prem networking.
• Strong experience in implementing and managing network operations teams.
• Experience in managing people and tasks.
• Experience in successfully deploying networking in a cloud environment.
• Experience in successfully deploying networking in traditional data center and edge.
• Experience in ITIL disciplines.
• Experience and ability to manage conflicts.
• Strong operational ability in a diverse and large-scale enterprise environment.
• Strong decision making and operational skill.
• Excellent verbal and written communication skills
• Proven track record of driving operational teams and decisions.
• Have excellent problem-solving skills utilizing both internal and external resources to get the job done. Work through issues and challenges.
• Have excellent technical leadership
• Self-starter and motivator and ability to work in team and solo

Responsibilities:

• Broad experience in designing, programming, and implementing large distributed systems with microservices.
• Deep understanding of Application, Infrastructure and security architecture and non-functional aspects like Performance, Scalability, Reliability, Availability etc.
• Translate functional requirements to design.
• Work with development team to make understand project requirements and ensure these are met.
• Define best practices and standards for the web service implementation.
• Identify and define implementation patterns.
• Lead activities to build accelerators and tools to increase the quality of deliverables.
• Evaluates industry technologies to shape design of services in consideration of cost, portability, compatibility, or usability factors.
• Identifies and makes appropriate changes to technologies, integrated platforms, and systems to meet customer and operational requirements.
• Continuously seeks to more efficiently manage and utilize technology, platforms, and systems.
• Highlights design risks, provide alternative options and recommend quality solution to specified problem.
• Good knowledge of CICD.
• Write & review Junit, functional and end-to-end tests.
• Identify and resolve performance and scalability issues.
• Understanding of Operating system like Linux, IBM AIX Server
• Support User acceptance testing and get sign off
• Deploy of web application and web service in UAT & Production
• Write Functional Specification & Technical documents
• Working with version control system - Git or similar systems

Requirement:

• Bachelor’s degree in Computer Science.
• 8+ years of technical experience within architecture development, integration of backend systems and development.
• Strong Hands–on experience in developing applications using Java/J2EE, with JSF, Spring boot framework knowledge and experience.
• Deep knowledge of SOA, Architecture and Design on Microservices, REST Services and Soap Services Development.
• Experience in core java fundamentals, Java 8+, Spring, Springboot, testing framework Junit, Cucumber.
• Strong hands-on with design patterns, clean code.
• Strong hands-on in Java Web service (Springboot) Restful APIs and Soap Services.
• Experience in designing and coding scalable Microservices.
• Strong hand-on on application server like WebSphere, WebLogic or JBOSS.
• Strong hand-on experience on the Database like Oracle, Microsoft SQL Server
• Good Understanding of the Operating system like Linux, IBM AIX Server
• Good documentation skills to write FSD & TSD
• Hand-on on Git or similar systems

Your Role

As a Lead ML Engineer, you will play a leading role in operationalizing ML Models developed by CLIENT’s data scientists. You will serve as the focal point for ML model refactoring, optimization, containerization, deployment, and quality monitoring. Your main responsibilities will include:

• Conduct reviews for compliance of the ML models in accordance with overall platform governance principles such as versioning, data / model lineage, code best practices and provide feedback to data scientists for potential improvements
• Develop pipelines for continuous operation, feedback and monitoring of ML models leveraging best practices from the CI/CD vertical within the MLOps domain. This can include monitoring for data drift, triggering model retraining and setting up rollbacks.
• Optimize AI development environments (development, testing, production) for usability, reliability and performance.
• Have a strong relationship with the infrastructure and application development team in order to understand the best method of integrating the ML model into enterprise applications (e.g., transforming resulting models into APIs).
• Work with data engineers to ensure data storage (data warehouses or data lakes) and data pipelines feeding these repositories and the ML feature or data stores are working as intended.
• Evaluate open-source and AI/ML platforms and tools for feasibility of usage and integration from an infrastructure perspective. This also involves staying updated about the newest developments, patches and upgrades to the ML platforms in use by the data science teams.

Technical Skills

• At least 10 years of experience as a ML Engineer, working with Python, ML libraries, and large-scale data processing framework.
• Advance proficiency in Python used both for ML and automation tasks.
• Experience in working with ML libraries such as Panda, NumPy, H2O, or TensorFlow.
• Experience in working with large-scale data processing framework, such as Hadoop, Spark, or Dask.
• Knowledge of OpenShift / Kubernetes is a must-have.
• Good knowledge of Bash and Unix/Linux command-line toolkit is a must-have.
• Hands on experience building CI/CD pipelines orchestration by Jenkins, GitLab CI, GitHub Actions or similar tools is a must-have.
• Knowledge in the operationalization of Data Science projects (MLOps) using at least one of the popular frameworks or platforms (e.g., Kubeflow, AWS Sagemaker, Google AI Platform, Azure Machine Learning, DataRobot, Dataiku, H2O, or DKube).
• Knowledge of Workflow Orchestrator, such as Airflow or Ctrl-M.
• Knowledge of Logging and Monitoring tools, such as Splunk and Geneos.
• Experience in defining the processes, standards, frameworks, prototypes and toolsets in support of AI and ML development, monitoring, testing and operationalization.
• Experience in ML operationalization and orchestration (MLOps) tools, techniques and platforms. This includes scaling delivery of models, managing and governing ML Models, and managing and scaling AI platforms.
• Knowledge of cloud platforms (e.g. AWS, GCP) would be an advantage.

Soft Skills

• Good knowledge of Devops process and principles
• Strong in Software Engineering fundamentals
• Excellent communication skills
• Attention to detail
• Analytical mind and problem-solving aptitude
• Strong Organizational skills
• Visual Thinking

Your Role

As a Lead Data Engineer, you will play a leading role in designing, building, and optimizing our data infrastructure, ensuring that it supports the advanced analytics need of the bank. You will oversee a team of data engineers, working closely with data analysts, DevOps team, infrastructure engineers, and other stakeholders to deliver high-quality data solution.

Your main responsibilities will include:

· Design, develop, and implement Spark Scala applications and data processing pipelines to process large volumes of structured and unstructured data.

· Integrate Elasticsearch with Spark to enable efficient indexing, querying, and retrieval of data.

· Optimize and tune Spark jobs for performance and scalability, ensuring efficient data processing and indexing in Elasticsearch.

· Collaborate with data engineers, data scientists, and other stakeholders to understand requirements and translate them into technical specifications and solutions.

· Design and deploy data engineering solutions on OpenShift Container Platform (OCP) using containerization and orchestration techniques.

· Optimize data engineering workflows for containerized deployment and efficient resource utilization.

· Collaborate with DevOps teams to streamline deployment processes, implement CI/CD pipelines, and ensure platform stability.

· Monitor and optimize data pipeline performance, troubleshoot issues, and implement necessary enhancements.

· Implement monitoring and logging mechanisms to ensure the health, availability, and performance of the data infrastructure.

· Document data engineering processes, workflows, and infrastructure configurations for knowledge sharing and reference.

· Stay updated with emerging technologies, industry trends, and best practices in data engineering and DevOps.

· Provide technical leadership, mentorship, and guidance to junior team members to foster a culture of continuous learning and innovation to the continuous improvement of the analytics capabilities within the bank.

Requirements

· Bachelor's degree in Computer Science, Data Engineering, Information Technology, or a related field.

· At least 10 years of experience as a Data Engineer, working with Hadoop, Spark, and data processing technologies in large-scale environments.

· Strong expertise in designing and developing data infrastructure using Hadoop, Spark, and related tools (HDFS, Hive, Ranger, etc)

· Experience with containerization platforms such as OpenShift Container Platform (OCP) and container orchestration using Kubernetes.

· Proficiency in programming languages commonly used in data engineering, such as Spark, Python, Scala, or Java.

· Knowledge of DevOps practices, CI/CD pipelines, and infrastructure automation tools (e.g., Docker, Jenkins, Ansible, BitBucket)

· Experience with Grafana, Prometheus, Splunk will be an added benefit

· Strong problem-solving and troubleshooting skills with a proactive approach to resolving technical challenges.

· Excellent collaboration and communication skills to work effectively with cross-functional teams.

· Ability to manage multiple priorities, meet deadlines, and deliver high-quality results in a fast-paced environment.

· Experience with cloud platforms (e.g., AWS, Azure, GCP) and their data services is a plus.

Key Responsibilities:

I. Operational Responsibilities:

• Handle incoming calls, redirecting them appropriately, and taking accurate messages when necessary.
• Manage and maintain an organized inventory of office and pantry supplies, placing orders when necessary.
• Uphold and enforce security protocols, including visitor registration and access control procedures.
• Generate reports and perform data entry tasks accurately and efficiently.
• Offer administrative support to the CEO's office, including drafting correspondence, arranging appointments, and managing calendars.

II. Hospitality and Guest Service Responsibilities:

• Provide exceptional executive and cordial guest service experiences.
• Respond promptly to meet and exceed guests' needs.
• Anticipate and action the needs or concerns of guests and VIPs to exceed client expectations.
• Act as the primary point of contact for employees and their guests, addressing inquiries, issues, troubleshooting, and feedback related to workplace services, aiming to positively impact their care and comfort.
• Strive to continually improve service performance and enhance the overall guest experience.
• Warmly welcome guests upon arrival and register them according to guidelines.
• Coordinate and execute special events, meetings, and conferences hosted by the CEO's office.
• Collaborate with other departments to ensure smooth operations and seamless guest experiences.
• Stay updated with current industry trends and developments related to guest services and reception activities.

III. Qualifications and Additional Requirements:

• Able to multi-task and work under pressure in a fast-paced environment.
• Preferably possess 5-8 years of experience in the hotel or airline industry, focusing on C-suite guest services.
• Able to work independently while adhering to established standards and procedures.
• Always maintain a professional and polished appearance, following the dress code policy.
• Possess exceptional communication and interpersonal skills.
• Exhibit strong organizational and time management skills.
• Proficiency in MS Office suite and other related software.
• Handle confidential information with utmost discretion.
• Friendly and positive attitude towards guests and team members.
• Familiarity with property safety, first aid, fire, and emergency procedures.
• Participate in training and workshops to enhance relevant skills and knowledge.

- Data Analysis: Collect, analyze, and interpret marketing data to provide insights and recommendations for improving marketing strategies and campaigns.

- Performance Tracking: Monitor and report on the performance of marketing initiatives, including ROI, conversion rates, and key performance indicators (KPIs)

- Data Visualization: Create visually engaging reports and dashboards to present data-driven insights to the marketing team

- Team Leadership: Manage a marketing team, providing guidance, mentorship, and support, and ensuring they meet targets and objectives.

- Service Provider Management: Establish and maintain relationships with service providers

- Quality Assurance: Implement quality control measures to ensure products or services meet established quality standards and customer expectations.

- Cross-Functional Collaboration: Collaborate with other departments (e.g., sales, finance, customer service) to ensure operational processes support their needs

- Product Knowledge: Develop in-depth knowledge of the products or services being offered to effectively communicate their features and benefits.

- Customer Engagement: Engage in professional and informative conversations to build rapport with potential customers and address their needs and concerns.

- Appointment Setting: Schedule appointments or follow-up calls for interested prospects or direct them to the appropriate sales representative.

- Complaint Reception: Receive and document customer complaints through various channels, such as phone, email, chat, or in-person interactions.

- Issue Resolution: Investigate and analyze customer complaints to identify the root causes and work to resolve them to the customer's satisfaction.

- Payment Record Management: Maintain up-to-date and accurate records of customer payments for membership dues, ensuring data integrity (for membership)

- Reporting: Generate reports and provide periodic updates on payment records, membership renewals, and related metrics to management.

- Data Analysis: Collect, analyze, and interpret marketing data to provide insights and recommendations for improving marketing strategies and campaigns.

- Performance Tracking: Monitor and report on the performance of marketing initiatives, including ROI, conversion rates, and key performance indicators (KPIs)

- Data Visualization: Create visually engaging reports and dashboards to present data-driven insights to the marketing team

- Team Leadership: Manage a marketing team, providing guidance, mentorship, and support, and ensuring they meet targets and objectives.

- Service Provider Management: Establish and maintain relationships with service providers

- Quality Assurance: Implement quality control measures to ensure products or services meet established quality standards and customer expectations.

- Cross-Functional Collaboration: Collaborate with other departments (e.g., sales, finance, customer service) to ensure operational processes support their needs

- Product Knowledge: Develop in-depth knowledge of the products or services being offered to effectively communicate their features and benefits.

- Customer Engagement: Engage in professional and informative conversations to build rapport with potential customers and address their needs and concerns.

- Appointment Setting: Schedule appointments or follow-up calls for interested prospects or direct them to the appropriate sales representative.

- Complaint Reception: Receive and document customer complaints through various channels, such as phone, email, chat, or in-person interactions.

- Issue Resolution: Investigate and analyze customer complaints to identify the root causes and work to resolve them to the customer's satisfaction.

- Payment Record Management: Maintain up-to-date and accurate records of customer payments for membership dues, ensuring data integrity (for membership)

- Reporting: Generate reports and provide periodic updates on payment records, membership renewals, and related metrics to management.

We are seeking a dynamic and experienced Sales Team Lead to lead our sales efforts for Point of Sale (POS) solutions tailored for the Food & Beverage (F&B) industry across the Asia-Pacific region. The ideal candidate will have a strong background in sales leadership within the F&B technology sector, with a proven track record of driving revenue growth and building successful sales teams in diverse cultural and business environments.

1. Responsibility:

· Develop and execute comprehensive sales strategies to drive adoption of our POS solutions within the F&B industry.

· Lead and inspire a diverse team of sales professionals across multiple countries, providing guidance, coaching, and support to achieve sales targets and maximize revenue.

· Build and maintain strong relationships with key stakeholders in the F&B industry, including restaurant owners, franchisees, and industry partners.

· Collaborate closely with marketing, product development, and customer success teams to drive product enhancements, go-to-market strategies, and customer satisfaction tailored to regional nuances.

· Analyse market trends and customer feedback to identify opportunities for product innovation and market expansion.

· Manage the sales pipeline, forecast sales projections, and track performance metrics to drive accountability and ensure targets are met across diverse markets and cultures.

· Represent the company at industry events, trade shows, and conferences to promote our POS solutions and build brand awareness.

2. Requirements:

· 3 years of experience in sales leadership roles within the F&B technology sector, with a focus on POS solutions, preferably across the Asia-Pacific region.

· Proven track record of exceeding sales targets and driving revenue growth in diverse cultural and business environments.

· Strong leadership skills with the ability to inspire and motivate a diverse sales team across multiple countries and cultures.

· Excellent communication and interpersonal skills, with the ability to build rapport and negotiate effectively with clients and partners.

· Deep understanding of the F&B industry across the Asia-Pacific region, including regional market trends, cultural nuances, and regulatory environments.

· Strategic thinker with the ability to develop and execute sales plans to capitalize on market opportunities.

· Proficiency in CRM software and Microsoft Office Suite.

Requirements: Must know tiling works

Job Duties:

•⁠ ⁠Prepare and apply mortar or other adhesives

•⁠ ⁠Install tile in a planned area

•⁠ ⁠Arrange tiles according to design plans

•⁠ ⁠Apply grout with a rubber trowel

•⁠ ⁠Clean and level the surface to be tiled

•⁠ ⁠Measure and cut tile

Working Days/Hours:

•⁠ ⁠Working Days: 6 days per week (Monday to Saturday Full Day)

•⁠ ⁠Working Hours: Monday to Friday (8:30am – 5:30pm), (OT - 5:30pm – 7:30pm) & Saturday (8:30am-5:30pm) (no OT as is 6days)

Hansing Recruitment Pte Ltd (23C1646)

Agency Personnel: Jackie Hu (R1102064)

Position type: Permanent

Work location: Tuas South Ave 1

Working hours: Mon to Fri : 0830 hr to 1730 hr

Sat : 0830 hr to 1230 hr (As and when needed)

Gross Monthly Salary Package: $3,200 (can be higher depending on experience), additionally + Commission (no Cap)

Job Descriptions :

• Identify & develop new business opportunities
• Establish new accounts as well as maintaining with existing customers
• Meeting Company objectives and expectations
• Marketing function for new products
• Corresponding with customers on quotations and purchase order related issues
• After Sales service calls

Requirements :

• Diploma in Mechanical or other disciplines (With or without experience)
• Dynamic, outgoing personality and self-motivated
• Able to work independently as well as a team player in a fast paced and pressurized environment
• Class 3 Driving License and possess own vehicle
• Only Singaporeans

Interested Applicants, please send your updated resume to [email protected]

Alternatively, you can call or whatsapp me at +65 8390 9886

Mark Ernest Lim (EA Reg No.: R24123374)

Semiko Recruitment & Consultants Pte Ltd (MOM License No.: 96C4777)

beauty and massage skill ,customer service orientated,sales driven and target oriented person,team player with good communication and interpersonal skill,responsible preparing the nexessary treatment products ,stocks replenishment.towel supply,communicatiion and interpersonal skill with all level of people, well groomed

Job Scope:

• Provide sales and technical support to Sales team

• Liaise with Global team on technical support, product knowledge and application

• Understand and respond to functional and technical elements of customers’ enquiries

• Provide product & technical training to Sales team (internal), and customers (external)

• Provide design and specification development support to consultants, integrators, and customers

• Any other duties/projects as assigned

Qualifications Required:

• Minimum Diploma in Engineering, Mechanical, or Electrical equivalent

• Minimum 3 years relevant work experience

• Knowledge of electric actuators and valve automation preferred

• Good communication, interpersonal, and customer service skills

• Experience in Power, Water, industry and O&G is preferred.

Interested Applicants, please send your updated resume to [email protected]

Alternatively, you can call or whatsapp me at +65 8390 9886

Mark Ernest Lim (EA Reg No.: R24123374)
Semiko Recruitment & Consultants Pte Ltd (MOM License No.: 96C4777)

Job Description:

Join our Digital & IT (IT Support and Infrastructure) team to administer and enhance our IT systems. Enjoy a stable work environment with a small team that is friendly, helpful, and encourages a healthy work-life balance. You will manage our IT infrastructure, provide technical support, and ensure system security, along with administering Microsoft 365 services for our end users.

Key Responsibilities:

• Microsoft 365: Manage M365 services like Exchange, SharePoint, Entra and Intune.
• Infrastructure Management: Maintain Windows servers, networks, switches and other hardware.
• Installation & Configuration: Set up and maintain IT equipment and software.
• Technical Support: Troubleshoot and resolve hardware and software issues.
• System Security: Monitor performance and ensure IT system security.
• Network Security: Manage FortiGate Firewall for network security.
• Vendor Liaison: Coordinate with external vendors and handle IT procurement.
• Documentation: Maintain IT process and procedure documentation.
• Project Participation: Support IT projects and initiatives.

Qualifications:

• Degree or diploma in Information Technology, Computer Engineering, or a related field, or relevant industry certifications, or relevant working experience.
• Good understanding of IT support and infrastructure management.

Experience Levels:
We welcome candidates at all experience levels—from entry-level to senior and lead. Salary will be commensurate with your experience and qualifications.

If you seek a stable and supportive work environment, apply now to join our friendly and helpful team!

By submitting your resume, you have given SNEF consent to collect data which will be used for the assessment and evaluation of your suitability for employment within the organisation.

Duty and Responsiblities
Prepare, cook food and present food effectively and efficiently, meeting the company operations manual and gold standards.
Assist in the preparation, cooking, garnishing, and presentation of food.
Keep up to date with the current promotions and new items on the menu.
Ensure that procedures for supplies, equipment, and work areas comply with the established standards.
Work safely around kitchen equipment and report any maintenance issues to the Chef de Cuisine.
Assist in accurate food-ordering and stocking levels.
Estimate amounts and costs of required supplies, such as food and ingredients.
Assist in keeping food wastage to a minimum, through correct product measurement.
Maintain good knowledge of standard food preparation through training by immediate superior and manuals provided by the company.
Assist in keeping the kitchen clean, hygienic and tidy at all times.
Always adhere to all company policies and procedures.
Maintain good personal hygiene as well as high work and safety standards in the workplace.
Report on time, in proper uniform and grooming.
Execute any other duties as requested by immediate superiors.

Job Requirements
Minimum 2-3 years of experience working in kitchen doing food preparation and/or cooking.
Foreigner welcome to apply (able to speak English preferably)
Minimum technical certificate or certificate in any relevant fields.
Be customer service oriented, a team player.
Possess strong initiative and integrity.
Willing to learn and adapt.

58 RECRUITMENT PTE. LTD. 19C9772

Objective / Purpose of the Job

The incumbent will be accountable for achieving the following results:

§ New business acquisition against target for both SMEs and Business Development channels

§ Existing business development target

§ Ensuring customer satisfaction

Key Activities / Accountabilities

· Identify new business opportunities

· Generate new sale leads for products and services

· Develop existing accounts

· Develop business strategies and achieve performance targets

· Prepare and conduct product demonstration & sales presentation

· Attend to customers queries and provide appropriate solutions

· Maintain good relations with all customers and ensure good customer service

· Ensure profitability for businesses secured with regular review with Management

· Provide monthly/quarterly sales activities forecast and review

· Any other official duties assign by Management

Preferred Qualifications, Experience and Skills

Qualification:

Diploma/Degree in Engineering or related field

Experience:

§ With Equipment sales experience

§ Application knowledge in Semicon Industry

Technical Skills:

§ Business to business selling skills

§ Negotiation skills

Competencies:

§ Communication capability with senior levels

§ Customer relationship management

§ Working supportively as a team member and effectively as an individual

§ Ability to multi-task, prioritise and manage time effectively

§ Passion for sales

§ A self-motivated, hardworking and result oriented

§ Able to travel regionally within short notice

Language Capability:

§ Proficiency in spoken and written English & Chinese required.

Industry: Consulting, HR, Recruitment

Location: East area

Schedule: 5-day work week (Hybrid)

Skills: Consulting, Recruitment, Staffing

Our business is in manpower and recruitment services catering to placement, outsourcing and contract staffing management.

We are seeking for passionate individuals who are comfortable in speaking and engaging with people as candidates and clients alike.

With us, you will enhance your knowledge in the technology landscape as well as getting involved in other industry sectors that fancy your interest.

Position Responsibilities:

• Much of a Recruitment Consultant work involve selling our services to potential clients, engaging them through cold, warm and hot calling.
• Performing preliminary screening such as interviewing, assessing, matching them with client vacancies.
• Will also handle succeeding processes such as scheduling, candidate preparation, job offer negotiation.
• Other day-to-day recruitment tasks such as job advertising, developing candidate pool, database management etc.

Position Requirements:

• GCE O level, Diploma in Business, Human Resource or similar field.
• Ideally with experience in Executive Search / Recruitment role.
• Preferably with comprehensive Certificate of Employment Intermediaries (CEI) as required by MOM.
• Sales driven and has strong passion talking and engaging with people via phone, email and face-to-face.
• PC knowledge on a user level (eg: MS Office, Internet, Email)

We will look into all candidates but will prioritize those closest to the requirement

Thank you!

Joseph Syho

Reg Number: R1108657

EA Licence No: 18C9079

Singapore Aquatics (SAQ) is the governing body for aquatic sports including swimming, water polo, diving, artistic swimming and open water swimming in Singapore. As a leading National Sports Association, we invite passionate and capable applicants who can contribute to our cause in the following position:

1) NATIONAL TRAINING CENTRE (NTC) SENIOR CO-LEAD COACH (SWIMMING)

Job Summary

Singapore Aquatics is seeking an experienced and dynamic NTC Senior Co-Lead Coach to lead one of our three main squads within the National Training Centre (NTC) Squad. The NTC Senior Co-Lead Coach will play a pivotal role in guiding elite and developing athletes, driving their preparation for national and international competitions such as the Southeast Asian Games, Commonwealth Games, Asian Games, and the Olympics. The role requires reporting to the National Head Coach and working with a team of coaches to ensure that Singapore remains a strong competitor on the global stage.

Key Responsibilities

· Lead the planning, preparation, and daily training programs for one of the three NTC Squad.

· Work closely with the National Head Coach & Performance Director to implement National Training strategies and ensure alignment with long-term performance goals.

· Provide hands-on coaching for NTC Squad athletes, fostering a high-performance culture.

· Collaborate with other coaches across Singapore’s training centres to ensure the holistic development of athletes.

· Incorporate cutting-edge sports science and medicine into training regimes, working alongside specialists to ensure athlete welfare and peak performance.

· Assist in the development and mentoring of coaches within the Singapore Aquatics network, contributing to national coaching education and development.

· Manage YPI and Seasonal plans to ensure performance of athletes competing in national and international competitions, ensuring adherence to Singapore Aquatics' policies.

Key Qualifications and Experience

· A minimum of 10 years of elite coaching experience with proven success in developing athletes for international competitions at World and Olympic Level.

· International or Singaporean coaching qualifications at Level 3 or equivalent.

· Demonstrated experience in high-performance swimming environments with a track record of achieving success in developing athletes.

· Strong leadership and communication skills, with the ability to work collaboratively within a multi-disciplinary team of coaches and support staff.

Vision and Commitment

Singapore Aquatics is committed to developing a world-class high-performance system. As NTC Senior Co-Lead Coach, you will be a critical part of this vision, working to ensure:

· Sustainable success: Focused on long-term athlete development beyond short-term cycles.

· Systemic development: Helping to build a strong, repeatable system for athlete progression within the National Training Centre.

· Podium performance: Driving athletes toward medal-winning performances at major international events.

Application Process

To apply, please submit to [email protected]:

· A cover letter detailing your interest in the position.

· A comprehensive CV, including three referees.

· A personal statement explaining how your experience and values align with the role of NTC Co-Lead Coach (Squad).

All applications will be handled with the utmost confidentiality. Only shortlisted candidates will be notified.

• Support Finance BAU and reporting tasks, including Operational Accounting, Head Office Reporting, Management Accounting and IFRS Reporting.
• Support IFRS BAU tasks and IFRS implementation rollout to APAC branches
• Assist in Finance BAU tasks including nostro reconciliation, systems daily close, financial and management reports and queries
• Participate in DR drills
• Coordinate and liaise with other teams on SOX, JSOX and any internal/external audit queries
• Assist with annual close of local statutory financial statements and provide information per external auditors' requests,
• Adaptable and flexible with ad-hoc reporting responsibilities and leave cover within Finance team on Operational Accounting, Head Office reporting, Management Accounting and IFRS Reporting

Requirements:

• Degree/Diploma in Accountancy
• At least 3 years working experience in financial or management reporting in Bank/Non-bank Financial Institution
• Proficient in MS Office, Advanced level in Excel, basic working knowledge with Macros is a must
• Good knowledge of banking products and services
• Meticulous, with an eye for detail
• Team oriented, able to work under tight timelines