The candidate is part of the Data Loss Prevention (DLP) project and operation team. He/she will be reporting to the DLP Team Lead and be assigned with project and operational work and responsibilities which includes but not limited to, processing requests, investigate operational issues and facilitate security investigation by providing the necessary information in accordance with approved policy and procedures as well as process improvement.

• Plan, deploy and implement Data Loss Prevention on security projects and initiatives
• Responsible for management, advanced configuration, monitoring and fine tuning of Data Loss Prevention solution
• Configure, develop and maintain DLP tools & platform, SIEM and threat detection tools
• Diploma/Degree in Computer Science, Engineering or equivalent
• At least 5-6 years of experience in IT Incident Management, DLP Operations or SOC
• Experience in multiple channels of DLP implementation and operations
• Good team player as well as strong communications skills
• Strong analytical skills and ability to work independently

Product area

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Additional job description

Google Customer Solutions (GCS) works with ad agencies and businesses of all sizes. The Revenue Strategy and Operations (RSO) team provides business-critical insights, ensures cross-functional alignment, and designs/executes initiatives. We stay focused on aligning company priorities with day-to-day operations, and evolve early stage ideas into future-growth initiatives. In APAC, our team supports sales leadership teams across markets in defining/implementing region-specific priorities.

As a Strategy and Operations Lead, you'll lead and project-manage strategy projects/initiatives. You'll engage and coordinate with global, regional and local teams, and management. By working with sales teams, you'll use your analytical skills to develop a robust understanding of market opportunities/challenges, which you'll use to develop short- and long-term strategic initiatives. You'll provide holistic, local insights to influence global GCS strategy and roadmap. In addition, you will use regional expertise and stakeholder management skills to lead deployment of programs and sales pilots in-market, and advocate for the region.

Qualifications

Job responsibilities

• Identify high-impact strategic opportunities through data analytics and insights, and develop actionable plans to accelerate growth of GCS China business.
• Involve, align and manage relevant stakeholders across teams and markets to drive a successful implementation.
• Facilitate the communication process with executives across all levels. Build a network with sales teams members across all levels to capture seller and customer feedback and understand the opportunities and challenges.
• Lead deployment of global or regional sales programs/pilots in Greater China markets.
• Support annual business planning and resource management. Support sales teams through one-off troubleshooting, problem-solving, and training on sales program design.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 6 years of experience in management consulting, sales operations, business strategy, investment banking, venture capital, private equity, or corporate advisory.

Preferred qualifications

• 8 years of experience in management consulting, corporate strategy, or sales operations.
• Experience in engaging across APAC markets and cultures.
• Understanding of digital marketing and Google’s products and sales programs.
• Demonstrated problem-solving and analytical skills, ability to manage stakeholders across organizational boundaries, combined with business acumen.
• Excellent communication and presentation development skills, with the ability to take complex ambiguous topics and turn them into stories that spark an audience.

If you have DevOps or Software Developer experience and you’re seeking a new role in Singapore, we want to hear from you. Cognizant is recruiting a Senior SFDC Technical Lead, and the technology role comes with an attractive salary and benefits package.

As an SFDC Technical Lead, this position requires you to be an inclusive and collaborative team player with excellent communication and interpersonal skills.

In your first few weeks in this Systems Engineer role, you can expect to:

Lead technical requirements gathering sessions and writing technical requirements documents

Manage technical delivery of integrations and custom extensions

Provide hands-on expert-level assistance to developers for technical issues and contribute in the delivery of the same.

To succeed in this Technical Lead role, you should have eight or more years of experience managing external client projects in a position of increasing responsibility in delivering business consulting, systems development, and systems. Other essential requirements include but aren't limited to:

• Excellent Salesforce configuration experience
• Salesforce development experience in customizations using Apex, triggers, and batch classes
• You'll need at least four years of experience in Salesforce Lightning (Aura, LWC)
• Good hands-on understanding of Integrations using REST and SOAP
• Experience with Enterprise Integration tools
• Extensive experience with Extract, transformation and load tools.

You'll receive an excellent salary and benefits package for your knowledge, expertise and flexibility. At Cognizant, taking care of employees is a priority:

• You can pursue innovative career tracks and opportunities here
• You can enhance your professional development through education and dedicated training
• We’ll give you the skills you need to keep pace with the changing workplace while our compensation, benefits and wellness packages help you stay healthy and plan for the future.

We'd love you to apply for this full-time Technical Lead position in Singapore, and we're waiting to hear from you. Don't hesitate to get in touch with Cognizant today.

At Cognizant, we engineer modern businesses to improve everyday life because we're dedicated to making a lasting impact. Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.

About the Team:

Promotion is one of the core driving factors for E-commerce’s business growth. Shopee’s Promotion Product Management team is in charge of the Promotion product development across end-to-end user journeys, digging into the buyer psychologies to create exciting promotion to incentivise and delight, and providing a diverse range of tools for sellers to manage their promotions and budgets. Our team develops promotion products such as ShopeeCoins, ShopeeVouchers, Membership and other discounts. We are a young and passionate team committed to building products that are delightful and reliable, while ensuring system scalability and robustness. We are expanding and looking for tech and product talents to join us!

Job Description:

• Define and execute product strategy with cross-functional teams to drive overall business impact while ensuring good user experience
• Improve key metrics with a specific focus on driving user conversion within the Shopee App
• Improve marketing capabilities by using different forms of marketing tools in driving performance enhancement
• Design solutions that incentivize users to make purchase decisions while optimising the cost of investment
• Drive operation efficiency by deeply understanding the business team's concerns and their workflow. Use big data and AI technology to build innovative solutions that improve business decisions
• Work with the design and development team to translate our consumer insights and business know-how into products and systems that are impacting users daily life
• Work with the business and data team to monitor product performance and iterate the design based on user feedback
• Take ownership of the product development lifecycle and ensure timely delivery of products
• Take the ownership to be the team leader in fostering a professional and efficient team development

Job Requirements:

• Bachelor's degree or above in Business Management, Statistics or a related science/tech field
• Prior minimum 5 years’ working experience in product management experience, with minimum 2 years experience in team management
• Experience in handling cross border stakeholders from different regions in tech industry
• Prior experience in user product management in tech industry
• Bilingual in English and Mandarin to facilitate cross-border collaborations with stakeholders from China
• Self-starter mentality with ability to manage multiple projects in a dynamic and agile working environment
• Effectively communicate complex business/technical information with different audiences verbally or in writing
• Good critical thinking and data-based decision-making skills
• Adaptable, open-minded, quick learner

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg.

About The Role

To work with the Director, Student Recruitment and Admissions, for the planning and managing of the University’s student recruitment strategies, operational plans for marketing, outreach and promotional events, competitor analysis and budget management. In addition, to oversee CRM functions including provision of programme advisory to prospective applicants, calls and leads management.

What You Will Be Doing

Student Recruitment and Outreach

• To plan and manage student recruitment and outreach activities/events such as open houses, education fairs, information sessions, seminars, talks, school/university/company visits, etc., for the purpose of recruiting students.
• To plan and organise outreach activities/events, for e.g., dialogue sessions, for the Schools.
• To collaborate with external stakeholders, for e.g., Institutes of Higher Learning (Polytechnics and ITE) and industry partners, to organise outreach activities/events to promote the University’s programmes locally.
• To make presentations to prospective applicants at outreach events such as open houses, education fairs, information sessions, etc., conducted in schools, polytechnics, universities, external organisations, and so on.
• To produce and keep updated all marketing collaterals including prospectuses, brochures, inserts, flyers and any other marketing/publicity materials.
• To prepare student recruitment reports with details of outreach strategies and execution plans.
• To prepare and manage budget and financial reports of student recruitment and outreach expenses.
• To manage and analyse the statistics of student recruitment and outreach activities/events.
• To prepare competitor analysis reports, where required.
• To source for sponsor organisations for sponsorship programme.

Programme Counselling and Customer Service

• To manage enquiries and provide appropriate counselling, guidance and encouragement to the general public attending the outreach activities/events who are interested in the University’s programmes.
• To manage programme enquiries via phone, email and walk-ins, etc., received by staff.
• To manage the leads database, the CRM system and the SRC hotline.
• To prepare and analyse email and hotline statistical reports for service quality monitoring and improvement purposes.
• To manage and analyse leads captured via phone, email, walk-ins and from other student recruitment and outreach activities, and to provide recommendations for improvements.
• To manage and review all enquiries and feedback from interested applicants/signed-up applicants.

Website Management

• To ensure accurate and up-to-date information relating to SRC’s sections on the SUSS website.
• To copy edit/vet all publicity materials relating to SRC before the information is posted on the SUSS website.

Job Requirements

• Degree with at least 5 years of relevant working experience, preferably in marketing and business-oriented with customer service focused perspective, of which 3 years at managerial level.
• Proficient in Microsoft Office.
• A good team player with good interpersonal, communication, presentation and writing skills.
• Pleasant disposition with good customer service skills.
• Self-motivated, positive attitude, able to work independently and take initiative.
• Resourceful and ability to multi-task in a fast-paced environment.
• Enjoys meeting people and organising activities.
• An eye for detail.
• Mature, meticulous and possess a high level of discretion and integrity.
• Bilingual with good command of written and spoken English.

What Do We Offer

At SUSS, we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!

Besides that, you will also get:

• Competitive Pay Package
• Hybrid Work Arrangement (Subject to Job Role)
• Medical Benefits
• Flex Benefits
• Family Care Leaves
• Volunteer Service Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers

Application Process

Interested applicants are invited to apply directly to our Career Portal. We regret that only shortlisted candidates will be notified.