Responsibilities

• Follow up on leads and provide service enquiries promptly
• Fixing Appointments for candidates interview session
• Conduct Presentation to potential candidates
• Update all activities in Sales Reporting Tool (CRM) in a timely manner
• Make Recommendations for improving conversion
• Recruit potential and prepare them for interview

Qualifications

• Min 1- 2 years of experience in Recruitment, Education or tele-sales experience will be advantegous
• Possess a love for recruitment industry and has a sense of responsibility
• Pro-active, meticulous and well-organized individual
• PC literate with proficiency in MS Office

This person should be

Fast learner, flexible, adaptable and able to work under pressure

Is self-motivated & independent team player who also works effectively with others

Thrives under a sales-driven environment

Strictly for Singaporeans, PR or LTVP only

workplace at Lavender (3 mins walk from Lavender MRT)

Job Description

We are looking for a Senior Lead to join our Payment Operations team, leading APAC Regional Service Delivery.

In this role, you will focus on supporting Wise’s mission through driving operational excellence for APAC Regional Payment Operations. This translates to ensuring your teams are operationally resilient, delivering the best quality standards, and striving towards instant service to deliver the best in class experience for our customers. To achieve this, you will be working closely with key stakeholders across functions, ranging from Product teams to Service Scale & Experience teams.

As a lead of leads, you will develop and empower a team of high-functioning Payment Operations Team Leads, with a mindset that enables you to simultaneously drive optimisation and inspire your team. You will be responsible for setting strategic direction and KPI targets, ensuring these are met. You will provide support, guarantee collaboration and embrace opportunities to consistently improve the state of Payment Operations.

Your Mission:

Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking. In this role, you'll add to that mission by:

• Lead and develop a team of strong Payments Operations Team Leads that are empowered to lead and build strong operational teams;
• Drive operational excellence, ensure operational KPIs & SLAs are consistently met while seeking to continuously improve them;
• Ensure the sustainability of your domain, focusing on longer term operational scalability and efficiency;
• Provide hands-on guidance and oversight to ensure your Team Leads are setting goals and executing on the most impactful initiatives that align with Product roadmaps and Payment Operations goals;
• Take ownership on driving strategic direction within your domain and driving accountability in their delivery, ensuring OKRs and KPIs are consistently met;
• Work closely with cross-functional teams to ensure your team is operationally resilient and identifying opportunities to improve the customer experience;
• Influence product & servicing team roadmaps to ensure consideration and action on improvement opportunities to influence operational scalability;
• Identify opportunities to optimise operational inefficiencies, translating them to impactful initiatives;

This role will give you the opportunity to:

• Make an Impact - You’ll help to identify and automate manual processes that complicate our customers’ lives, while increasing the efficiency of the whole operations organization, driving us towards Mission Zero!

The Job

- Identify & develop guided new job placement and business opportunities by telemarketing, social media marketing and other appropriate means

- Follow up with the client to understand the job and business requirements regarding hiring needs

- Negotiate with the client regarding recruitment terms and conditions

- Search & effectively provide the best candidate using different platforms based on the client's requirement

- Understand the experience of the candidate and manage their expectations

- Build & maintain excellent clients and candidates' relationships

- Ensure that the company's objectives and sales target set are achieved

Requirements:

- At least 'O'/Diploma in Business or in any other field

- Target oriented & sales driven attitude

- Comfortable with commission-based income

- Positive attitude, a strong sense of urgency, self motivated & enjoy challenges

- Keen interest in sales and customer service with a never-say-die attitude

- Good interpersonal skills and communication skills

- Team player and able to work well with all level

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Summary Reports to Finance Manager, the Regional FP&A Financial Analyst will mainly support system form project evaluation and recommendation, financial reporting, EPLP cost analysis, financial system development and functional support. This regional role will present opportunities to work with various departments to provide financial services and consultancy and assist the management team in making business decisions. What You Will be Responsible For: • Working closely with the various function teams and country FP&A for cost analysis to support the pricing strategy • Support the system form project initiatives for business decision. • Provide function matrix support including monthly BVR and variances analysis, projects review and recommendations, project cost monitoring etc • Provide insights to senior management around financial modelling, scenario planning, forecasts and profitability • Utilising BI tools to delivery meaningful insights into business performance Requirements: • Bachelor’s degree in Finance, Accounting or a related discipline, preferably with an MBA and/or CPA/ACCA/CFA. • Minimum 3 years’ relevant working experience • Significant analytical skillset, including the utilisation of BI and reporting tools • Advanced knowledge of project management and familiarity with Essbase, OAC reporting tools and SQL are definite advantages. • Sound knowledge in financial management analytical tools and investment modelling • Excellent skill in Excel, Access and PowerPoint • Strong sense of responsibility, detail-oriented, self-motivated with strong organizational skills and strong business acumen • Able to manage multi-tasks • Fluency in both written and spoken English are a must • Excellent communication skills with ability to build relationship What you can expect • Attractive remuneration package includes: ▪ Contractual Bonus ▪ Tuition Assistance • Spread your wings and take ownership of your career with opportunities to advance through internal promotions, job rotations, training and leadership programs and cross-functional projects • Complimentary 24/7 access to our learning platforms to support you in becoming who you want to be • Work-life balance programs including hybrid work arrangement: WFH (work from home) and office • Health & wellness, employee assistance, and rewards and recognition programs • Special employee discounts on shipping, travel, and more Our Commitment to Equal Opportunities Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity. We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected

✅ WFH

✅ Flexible Work Hours

✅ Full Commission

✅ Career Opportunities

Responsibilities:

• Secure and acquire new accounts and job positions
• Create and draft job advertisements as per client’s requirement
• Source and filter candidates’ applications
• Liaise and work closely with clients on interview arrangements

Requirements:

• Minimum Diploma and above
• Able to work independently with high level of self-discipline
• Certificate of Intermediaries (CEI) is required to conduct EA work
• Minimum 1-2 year of experience in Recruitment Agencies or any other relevant field

You may “Using Apply Now Button” to send in your updated resume.

For more information, please reach us at 9138 5316

Only shortlisted candidates would be notified*

Choek Wei Qi Joel

Registration Number: R1877109

Workstone Pte Ltd

EA License Number:19C9998

This is an exciting opportunity to join Talents Connect, a fast-growing recruitment agency, as a Recruitment Consultant. In this full-time, commission-based role, you will be responsible for sourcing and placing top talent for our clients' open positions across a range of industries. The role offers the flexibility of working remotely. Apply now to become our next Recruitment Consultant and take your career to new heights!

Job Scope:

• Perform full 360 recruitment cycle
• Leads generation and cold calling to acquire new clients
• Manage and grow existing accounts
• Source, screen, assess potential candidates according to job requirement
• Handle full process from interview to offer stage

Requirements:

• Must be CEI certified
• At least 2 years experience as a recruitment consultant
• Possess own clientele base or willing to BD actively
• Comfortable to be on a full commission scheme (no basic salary)
• Able to work from home and operate independently

Click 'APPLY' to proceed.

We regret that only short-listed candidates will be contacted.

Talents Connect

EA License: 22C1201

EA Reg Number: R1325831

About EVO
A leading IT Solutions and outsourcing service provider in Southeast Asia market, assisting clients to achieve their business objectives by successfully outsourcing their non-core business processes and functions in the areas of technology. EVO Business Consulting offers the entire spectrum of services across business models in the technical space.

Job Overview
We are looking for motivated individuals to join our team as Junior IT Recruiters for a 180-degree recruitment role. In this role, you will focus on candidate sourcing, screening, and management, playing a vital part in fulfilling our clients’ talent needs in the IT sector.

We welcome individuals who are eager to learn, regardless of prior experience, and provide a collaborative environment for growth in the recruitment industry.

Key Responsibilities:

• Candidate Sourcing: Use job boards, social media, referrals, and other channels to identify and attract suitable candidates for IT roles.
• Screening and Shortlisting: Evaluate resumes, conduct initial interviews, and assess candidates’ suitability based on job requirements.
• Candidate Engagement: Build strong relationships with candidates to guide them through the recruitment process and provide a positive experience.
• Job Posting: Craft and post job advertisements on various platforms to attract diverse talent pools.
• Database Management: Maintain accurate and organized records of recruitment activities and candidate pipelines.
• Collaboration: Work closely with account managers and the client-facing team to align recruitment strategies with client needs.
• Market Research: Stay informed about IT industry trends to better understand client and candidate requirements.

Who We’re Looking For

• Education: Diploma or degree in any discipline.
• Experience: No prior experience required, though exposure to recruitment or IT is a plus.
• Skills: Strong communication and interpersonal skills, with an eagerness to learn.
• Attributes: Proactive, detail-oriented, and organized, with the ability to work effectively in a fast-paced environment.
• Technology: Basic proficiency in Microsoft Office; familiarity with recruitment platforms and tools is a bonus.

What We Offer

• Prime work location in Raffles Place, easily accessible via public transport.
• Inclusive and supportive team culture.
• Training and development opportunities to build your career in IT recruitment.
• Exposure to a fast-growing sector in the IT and outsourcing industry.

How to Apply
Interested applicants are encouraged to apply by sending your updated resume to [email protected], with the subject line: Application for Junior IT Recruiter (180 Recruitment).

EVO is committed to fair employment practices.
We value diversity and inclusion and do not discriminate based on age, race, gender, religion, marital status, or disability. All applications will be considered based on merit and alignment with job requirements.

We regret to inform that only shortlisted candidates will be contacted.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

Position:Intern - Business Development Manager (Recruitment)

Location:Singapore

About Us:

We are an innovative and dynamic startup specializing in recruitment solutions for IT, finance, and manufacturing sectors. Our mission is to connect top-tier talent with forward-thinking companies, fostering success for both employers and candidates. Join us and be part of a collaborative team that values creativity, growth, and impact.

Role Overview:

As an Intern - Business Development Manager (Recruitment), you will play a pivotal role in expanding our client base and strengthening relationships with key stakeholders. This internship offers hands-on experience in business development and recruitment strategy, perfect for individuals eager to kickstart their careers in a fast-paced startup environment.

Key Responsibilities:

Client Acquisition: Research and identify potential clients in the recruitment industry, focusing on IT, finance, and manufacturing sectors.

Relationship Management: Build and nurture relationships with HR managers, recruiting authorities, and key decision-makers.

Market Analysis: Conduct industry research to understand trends, challenges, and opportunities in the recruitment market.

Proposal Development: Assist in preparing compelling proposals, presentations, and pitches for prospective clients.

Collaboration: Work closely with the recruitment team to align business development efforts with company goals.

Performance Tracking: Monitor and evaluate business development efforts, providing regular reports to the leadership team.

What We’re Looking For:

Education: Pursuing or recently completed a degree in Business Administration, Human Resources, Marketing, or a related field.

Skills:

- Strong communication and interpersonal abilities.

- Analytical mindset with attention to detail.

- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).

- Familiarity with CRM tools is a plus.

Traits:

- Self-motivated, eager to learn, and proactive in taking on challenges.

- Excellent organizational and multitasking skills.

Interested candidates are invited to submit their resume and a cover letter detailing their interest in the role to [email protected].

Embark on a journey where your contributions make a tangible difference. Join us and grow with a company that’s redefining recruitment!

Job Summary

Responsible for Inbound and Outbound day-to-day activities of the Purchasing and Stock Transfer Order with the aim of providing effective support and ensuring all business processes are performed according to company policies, procedures and in alignment with the business strategies and objectives.

Job Description

1. SAP system support and maintenance

• Create and maintain material master, vendor master, info records in SAP

• Create and maintain vendor material pricing in SAP

2. Order Fulfillment

• Review MRP proposal for Singapore T&I Sales offices and place purchase orders to respective vendors.

• Handle all enquiries on products, price, availability & lead-time

• Liaise with vender to get order confirmation with shipment date and arrangements importation ensures correct reflection of order availability on SAP.

• Liaise with freight forwarder for a reasonable quote rate and to proceed the shipment via Air/Sea/Courier at the right time.

• Review and prepare inbound data & documentation, perform shipping notification and cost planning

• Co-ordinate closely with warehouse personnel to ensure that orders are shipped on time with the right quantity and quality.

• Follow up and resolve shipment discrepancy and proceed claim according to procedures with vender

• Manage vender performance such as order availability, shipment reliability, shipment accuracy

3. Inventory Management

• Review and propose stock level on a quarterly basis with product owner.

• Monitor inventory level and consumption history to identify

• Slow moving or obsolete products – review ROP to avoid stock obsolescence

• Fast Moving products – ensure no stock-out

• Ensure that stock value and stock obsolescence fall within agreed limit set by management

• Keep track of Consignment/Loan/Rental units

• Keep track of forecast, demand & delivery schedule requirements

• Prepares Inventory report such as stock level, stock turns, stock obsolescence etc.

4. Stock Transfer Order

• Proceed stock transfer from AB3 to AB1, issuing ZUB PO to AB3, coordinate with Warehouse personal for GR

5. Order Issuing

• Issuing stock from AB1 to AB3 and other Inter Companies enquires for all export activities.

6. Vender Consignment

• Perform Inbound & Outbound (Interco & Consignment customers) activities

• Consignment Stock Procurement

• Direct Shipment urgent enquiry procurement

• Products cannibalization (OGIRF Form)

• Monitoring consignment stock status and transferring

• Liaise with vender, acquire invoice and reconciliation

7. Vender Sourcing

• Perform vetting and selecting vendors for nonstrategic products and services procurement for AB1 and AB3

8. Other Administrative matters

• Assists in annual external audit and internal audit support.

• Back up as Logistics Administrator

• Assist warehouse supervisor in stock take activities

Job Requirements

• Bachelor's degree in relevant discipline with at least 2 years of experience in Logistics / Supply Chain

• SAP knowledge and application in Material Management module mandatory

• Contractual role for maternity cover

• Proficient in MS Office applications preferred

• Have good discipline and work attitude

Summary

The Regional Director Security Operations (RDSO) is responsible for leading a multi-disciplinary team that executes a global security operations program for a multi-national IT organization. Services provided include security operations, safety, budget and financial execution, logistics, and employee recruitment, onboarding and training. The security operations program is comprised of regional security man-guarding functions, a security operations center, development and management of security operations metrics, branch liaison, personnel management and driving key security operations projects and initiatives for datacenters on a multi $100M global Client account. Direct reports may include field based Regional Security Managers, as well as shared services/program management resources to include Regional Operations Coordinator, Security Design PMOs and other Security Operations personnel. The RDSO is accountable for datacenter security operations service delivery, enhancing safety culture, driving innovation and process change across the program and staff engagement and development. The RDSO is expected to advance operational security and business relevancy while collaborating with the client, fellow RDSOs, Securitas business divisions, associate contractors, global business partners, and other supporting teams. This position reports directly to the Global Director of Operations.

Essential Functions

1. Strategically aligns a multi-disciplinary team into a singular, cohesive group; prioritized to meet the client’s data center security operations requirements.
2. Anticipates, develops, drives, and operationalizes the business’ most strategic priorities to meet service requirements, exceed quality targets and optimize field security operations effectiveness.
3. Acts as a trusted advisor to the Global Director of Operations and Client directors while also facilitating a healthy rhythm of team and business operations forums.
4. Proactively manages the region’s multi-disciplinary team to effectively execute and communicate (inward and outward) the security operations scope, strategic goals and deliverables.
5. Create strong internal and external networks, ensuring alignment between the regional operations teams, the shared services platform, and the Client.
6. Nurture Client relationships and internal relationships across all pillars.
7. Ensures the multi-disciplinary regional team is functioning effectively and efficiently, with security operation non- negotiables, process enhancement and scalability at the forefront of decision-making.
8. Holds team members accountable for their commitments, removes roadblocks to their work, and leverages organizational resources to improve delivery.
9. Provides regular reports that communicate team performance, project delivery, progress to milestones, and impacts to service delivery, meeting required client SLAs and KPIs.
10. Acts as the Datacenter subject matter expert on Operations Standard Operating Procedures (SOP); evaluates effectiveness and adherence to the Operations SOP and provides recommendations for improvement.
11. Actively seeks and creates opportunities for collaboration across customers, partners, and internal groups to drive long- term solutions.
12. Leads program-wide projects and initiatives that encourage process improvement and innovation and the use of tools that support the program across teams.
13. Drives an effective and holistic approach to project completion and consistent communication and messaging.
14. Facilitates teamutilization of data analytics; leads development and execution of strategic, analytical frameworks and high- quality complex models and forecasts to guide operational decisions.
15. Create and deliver executive level presentations and dashboards on business strategy, insights, and execution to client senior management.

Performs additional functions, duties and specific tasks of a similar nature and scope as necessary to achieve assigned business objectives.

• The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
• All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.
• Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein.
• In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.
• All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.

Minimum Hiring Standards

Additional qualifications may be specified and receive preference, depending upon the nature of the position.

• Must have a reliable means of communication, such as cell phone.
• Must have a reliable means of transportation (public or private).
• Must hold or be able to obtain a valid driver’s license or equivalent.
• Must have the legal right to work in the country where the position is located.
• Must have the ability to speak, read, and write English proficiently.
• Must have a high school diploma, secondary education equivalent, or GED.
• Must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation.

Education/Experience

• Bachelor’s degree in business, management or related field and 10-15 years of progressive management roles in physical security, contract security, or account management, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.
• 3-5 years of experience in a director level position.
• Datacenter experience a plus.

Special Requirements

• Able to travel (international or domestic, as required) approximately 25% of the time or more, occasionally with limited notice.
• Able to work evening or weekend hours when required, such as during an emergency event or crisis.

Competencies

• Ability to influence without authority and identify shared goals to achieve business objectives.
• Ability to provide positive direction and motivate performance.
• Ability to build relationships quickly and work collaboratively across multiple teams.
• Excellent oral and written communication skills required for preparing clear, concise, and grammatically correct materials and communicating information effectively to others.
• Experience communicating with the C-Level employee down to the entry-level employee
• Able to conduct presentations and facilitate group meetings, both in person and online.
• Ability to track and maintain scheduled assignments.
• Ability to maintain professional composure when dealing with unusual and stressful circumstances.
• Knowledge of business operations management and human resources administration.
• Demonstrates leadership skills, including planning, organizing delegating, problem solving, training, coaching, and praising or disciplining staff in a positive manner.
• Strong customer service and service delivery orientation.
• Ability to adapt to change in the external environment and organization.
• Ability to multi-task and complete assignments concurrently in a fast-paced environment.
• Experience communicating and presenting to an executive level audience.
• Knowledge of security operations and procedures applicable to a 24-hour facility.
• Knowledge of supervisory practices and procedures.

Working Conditions and Physical/Mental Demands

With or without reasonable accommodation, it requires the physical and mental capacity to effectively perform all essential functions. In addition to other demands, the demands of the job include:

• Required ability to manage multiple tasks concurrently.
• Computer usage, which may include prolonged periods of data analysis.
• Handling and being exposed to sensitive and confidential information.
• Regular talking and hearing.
• May be required to use vehicle in the performance of duties.
• Frequent lifting and/or moving up to 10 pounds, and occasionally up to 25 pounds.
• Close vision, distance vision, and ability to adjust focus.

Job Description:

The Regional Operations Manager will be responsible for managing day-to-day operations, driving business growth, and ensuring the efficiency of our locations across the region. This role requires a strategic thinker with strong leadership skills and a proven track record in operations management.

Key Responsibilities:

• Develop and implement operational strategies to achieve regional business goals.
• Monitor market trends and adjust strategies to seize growth opportunities.
• Prepare and manage the regional budget, overseeing financial performance and optimizing cost efficiency.
• Improve operational processes and implement best practices across all locations.
• Maintain strong relationships with key customers and address any service issues promptly.
• Ensure compliance with local regulations and company policies.
• Track and report on key performance indicators (KPIs) for the region.
• Oversee supply chain and inventory management within the region.

Requirements:

• Bachelor’s degree in Business Administration, Management, or a related field.
• Minimum of 5 years of experience in operations management, preferably in a regional role.
• Proven leadership and team management skills.
• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Financial acumen with experience in budgeting and P&L management.
• Ability to adapt quickly and manage multiple projects effectively.

Key Responsibilities:

• Develop and execute HR strategies to attract, hire, and retain top-tier talent across Southeast Asia and other regions.
• Build and scale operational teams in multiple countries, ensuring alignment with the company’s mission, values, and goals.
• Establish robust hiring pipelines to source exceptional talent in competitive global markets.
• Drive employee engagement initiatives to foster a collaborative, high-performance workplace.
• Oversee HR policies, compliance, and processes, tailoring them to meet the unique needs of each market.
• Work with leadership to create scalable systems and processes that support rapid growth.
• Implement performance management systems to monitor and improve employee productivity.
• Champion a culture of innovation and accountability across the organization.
• Collaborate with the finance team to align HR operations with budgeting and financial planning.
• Provide insights into compensation, benefits, and organizational costs to optimize resource allocation.

Key Requirements:

• Demonstrated success in HR leadership roles, ideally within both startups and established corporations.
• A strong understanding of global HR practices, particularly in Southeast Asia.
• Proven ability to recruit and manage talent across diverse regions and cultures.
• Thrives in a fast-paced startup environment with a "roll-up-your-sleeves" attitude.
• Willing to go above and beyond, embracing challenges and flexible working hours as part of a dynamic team.
• International work experience, with a track record of building and scaling teams in Southeast Asia or other global regions.
• Familiarity with recruitment strategies and labor markets in multiple countries.
• Strong execution skills, with the ability to act quickly and decisively.
• Clear thinking and excellent organizational skills to manage competing priorities effectively.
• Understanding of financial operations and budgets is a plus but not mandatory.

Responsibilities:

• Coordinate between Engineering, Procurement and Construction to resolve issues and ensure a positive process flow.
• Follow up all the Architectural related fabrication and erection activities.
• Establish 6 week look ahead plan for the team.
• Plan milestones/weekly progress/Progress Report/Slippage and come out with mitigation plan.
• Work with planning and come out with forecast planning for assignment activity.
• Perform check and come out with a report for engineering design deliverables vs construction schedule.
• Conduct weekly meeting with Engineering.
• Follow up Engineering with on time drawing, hold release and on time material take off.
• Establish Material report and closely follow up procurement on material status
• Monitor on panels arrival and installation.
• Ensure the HSE Standards towards Zero LTI target in the construction site by conducting tool box safety briefing, PSI encouraging HISS cards.
• Conduct weekly meeting with sub-contractor.
• Monitor the progress in terms of all the Architectural related activities and arrange for mitigation plan in case of slippages.
• Ensure site activities are executed as per the constructability studies.
• Oversee all the facilities are fully utilized and also arrange if any short fall.
• Liaise closely with planning department for weekly progress follow up and also for overall progress and slippage.
• Monitor shop drawing/cutting plan issuance and communicate with sub-contractor for speedy fabrication/erection activities.
• Ensure project requirements/standards are met at all time and aspects.

Requirements

• Diploma/Degree in Architectural or other relevant disciplines
• Minimum 5 years experienced in Project Execution and Construction Management.
• Experience in Architectural Works in Living Quarters Topside for Offshore & Onshore projects.
• Knowledge in Architectural panels/ walls fabrication and erection process.
• Knowedlge in Navisworks.
• Familiar with AutoCAD, PDMS Software.
• Familiar in design review, budget estimation and planning.
• Experience in managing Vendors and Sub-Contractors.
• Able to handle her/his project independently.
• Good team player and able to work independently
• Good communication and interpersonal skill
• Able to work at height and/or confined spaces
• Willing to commit overtime
• Willing to travel overseas when required
• This is a 2 years contract position

Our Address and Working Hours:

Seatrium (SG) Pte. Ltd - Admiratly Yard

60 Admiralty Road West, Singapore 759947

(Transport provided from Sembawang MRT)

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability. We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium (SG) Pte. Ltd. and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012

Job Responsibilities:

• Directly manage a team of electrical engineers and designers, and taking full responsibility for the team’s development and workload scheduling.
• Proposes, negotiates and agrees with project manager on work package, scope, efforts and duration for each project.
• Provides technical and program-level support and guidance to the team, including execution strategies.
• To ensure adequate design reviews are conducted for design improvement.
• Align and harmonize process and milestone deliverables for EE discipline.
• To ensure that design verifications and design validations are done to confirm design with assistance from relevant system/subsystem engineers.
• Understand projects’ goals and considerations, and necessary compromises to be made between timeline, quality and budget.
• Ensure timely completion of team’s deliverables for each work package, Project Milestones and tender proposals, within budget using both technical engineering and administrative skills.
• Create and maintain technical documentation to ensure efficient planning and execution.

Requirements:

• Degree in Electrical & Electronics Engineering or equivalent
• Experience in leading a team of between 3-5 engineers.
• Strong coordination, organization, teaming and communication abilities.
• Ability to prioritize, make decisions and execute tasks in an ever-changing environment.
• Technical knowledge to work with electrical, mechanical and Software architecture.
• Knowledge of Low voltage power distribution system design (Below 1 kV), Embedded system design (ARM Cortex-M3/M4 ), Industrial automation system (Sensors, VFD, valve, motor interface and Industrial fieldbus protocol) and Wired and wireless communication system (802.3, 802.11, 802.15, CAN , RS-232 etc)
• Ability to work under pressure and time constraints.
• Ability to work on multiple projects simultaneously.

• Lead and supervise service crew to ensure excellent customer service and adherence to restaurant policies and procedures.
• Train and develop new and current staff members to enhance their skills and knowledge. Monitor their performance, provide feedback, and offer coaching as necessary.
• Maintain cleanliness, hygiene, and strict adherence to health and safety regulations within the restaurant.
• Address customer feedback and complaints professionally and promptly. Monitor and report customer satisfaction levels to upper management.
• Collaborate with the kitchen team to ensure orders timely preparation and delivery of customer orders.
• Assist the Assistant Restaurant Manager in managing inventory, including monitoring levels and placing orders as needed.
• Act as a deputy in the absence of the manager, effectively overseeing operations.
• Foster strong teamwork and maintain collaborative relationships with all colleagues to ensure smooth operations.
• Adhere to company’s standard operating procedures
• Perform any other ad-hoc duties and responsibilities as assigned.

The Marketing Lead is responsible for providing guidance to the Marketing Team by evaluating and developing omni-channel marketing strategies, coordinating brand-building efforts to increase awareness and improve the positioning of all COTY brands to eventually gain market share and achieve both revenue and profitability targets. This role is a pivotal one for the Singapore Team and the incumbent needs to be a strong and empathetic leader, highly collaborative, working closely with key stakeholders, both internal and external.

RESPONSIBILITIES

1. Distribution & Pricing Strategy

· Acts as the guardian of all COTY brands and adhere strictly to our global distribution strategy and competitor adjacency guidelines, protecting the positioning of our brands in the local market to maintain brand equity

· Adhere strictly to new door opening process, starting with obtaining CCO Office approval to working closely with both Global Trade and Global Merchandising Teams from start till end to ensure successful executions

· Ensure that our yearly pricing strategy is competitive and defend when necessary, while monitoring market trends and taking into consideration both external and internal benchmarks to set the right prices for all our products and services, especially for core pillars

2. A&P Budget and P&L Management

· Work closely with the Country Head and Commercial Lead on annual 3-year business plans, ensuring a bottom-up build towards A&P budgets for all brands to achieve both net revenue and retail sales targets

· Manage marketing spends to ensure that they drive the maximum impact and achieve our desired ROI, while remaining compliant with company polices

· Be sharp and highly adaptable when it comes to monthly and quarterly A&P budget landings and be ready to streamline or cut budgets due to business situations or when there is a direct mandate from the Leadership Team

3. New Launches, Repushes & Forecasting

· Guide the team in sizing new product launches accurately, in accordance with Commercial Excellence guidelines and business priorities

· Oversee forecasting of both core pillars and new product launches to ensure optimum weight of business is maintained to drive strategic growth of both product categories and franchises

· Be agile and quick to pre-empt or react to both market and sales trends, executing immediate changes in rolling forecasts to ensure we do not under-forecast and miss out on opportunities, or over-forecast and end up with high excess and obsolete stock inventory

4. 360° Omni Marketing Plans & Brand Building

Media/Digital

· Guide the team and appointed agency to develop plans which are in line with our global media strategy and fashion house license requirements while keeping business priorities, audience profiles and KPIs in mind

· Focus on driving plans which are minimally USD 100,000 investment per campaign to drive greater impact and results

PRIM

· Guide the team and appointed agencies on both short-tail and long-tail PRIM strategies and plans for our priority brands – short-tail impact is necessary for social listening rankings, but long-tail sustenance is crucial for brand longevity

· Ensure strong and distinctive tribes are built for priority brands and maintain collaborative relationships with all key opinion leaders to build long-standing communities of brand ambassadors

· Key focus to be put on social advocacy and user-generated content with key opinion consumers to drive authenticity

CRM

· Embark on crucial first steps to rolling out both official communications programmes (Phase I) and loyalty programmes (Phase II) for priority brands

· Be highly resilient when dealing with various internal and external stakeholders and red tapes during the pre-launch process; work hand-in-hand with ISEA CRM Lead to iron out issues and clear obstacles as we navigate through the complexities with Global CRM, IT and Security Teams

Trade Marketing & Consumer Eventing

· Keep brand desirability and consumers’ tastes and preferences top of mind when it comes to developing trade marketing plans in accordance with channel strategy to drive purchase conversion

· Ensure retail activations are talk-of-town trendsetters, with best-in-class retailtainment and gifting mechanics to achieve sales targets

· Traffic drivers, sampling and new customer recruitment are mandatory for all retail activations

Store Design & Visual Merchandising

· Lead the team on both permanent merchandising (new door openings or renovations, planogram changeovers, etc.) and temporary merchandising (trade/consumer podium activations) projects, ensure global guidelines are met and fashion house approvals are obtained before every execution

· Guide the team for CAPEX budget topics and ensure all fixed assets are properly capitalized for P&L management

· Ensure accurate and timely retro-planning is in place for every major permanent merchandising project in order to meet targeted opening dates

· Ensure all temporary merchandising projects are cost-efficient and profitable

· Navigate through any intricacies and manage any crisis which may arise with both internal teams and external stakeholders such as landlords (malls), retailers and contractors, etc.

5. Stakeholder Management

· Collaborate with the Commercial Lead in the development of strong relationships with key landlords and retailers across all channels and conduct high level negotiations together to deliver successful outcomes and results

· Liaise and network with the broader organisation regionally and globally to develop and drive co-marketing plans together and leverage on best practices – this includes Regional Teams (Asia & ISEA), Global Trade Teams, Global Merchandising Teams, Global Communication Teams and Global Digital Teams

6. People Leadership

· Recruit (when needed), develop, retain and rotate top talents within the organization

· Mentor individuals towards the fulfilment of both personal and business objectives; drive all short, medium and long-term career planning and succession planning conversations including development plans for individuals

· Identify key personnels who are able to assume broader responsibilities and be an advocate for them when it comes to advancement opportunities

· Inspire by setting an example and being a good role model; instil confidence and motivate teammates to deliver their KPIs and set a high standard of performance

Promote a high level of team camaraderie and engagement amongst teammates, ensuring a laser-sharp focus on common goals so that successes are celebrated together, and the team is strongly united to navigate setbacks and find solutions together

REQUIREMENTS

· Bachelor’s Degree in Business Management and/or Marketing (or any related/equivalent discipline)

· Minimally 10 years of relevant Marketing and/or Brand Management experience in Beauty or FMCG industry

· Minimally 5 years of People Management experience and/or has led a team of at least 3 to 5 direct reports

· A strong leader who is able to lead with empathy and recognizes the importance of mentorship

· Has outstanding communication and presentation skills, understands the importance of maintaining utmost decorum in formal and public settings

· Is resilient and agile, able to take on new challenges and adapt to changes

· Has a sharp analytical mind, good in problem-solving

· Has a collaborative mindset and is a team player

· Possesses excellent organizational and timeline management

· Possesses an in-depth knowledge of the Singapore domestic market, preferably someone who already has cemented strong relationships with the key industry players

JR107592

Responsibilities:

• Participate in hands-on technical tasks related to the project, such as coding, testing, system integration, or technical troubleshooting.
• Work closely with technical teams to ensure that project requirements are translated into functional specifications and deliverables.
• Review and provide feedback on technical documentation, designs, and code to ensure quality and adherence to standards.
• Use technical tools and software relevant to the project and industry needs.
• Collaborate with cross-functional teams to define project scope, deliverables, and milestones.
• Identify, assess, and mitigate technical risks to ensure project success.
• Communicate technical project status, updates, and key milestones to stakeholders and senior management.
• Foster a collaborative and inclusive team environment, ensuring all team members are engaged and motivated.
• Conduct regular technical reviews and post-project evaluations to capture lessons learned and identify areas for improvement.
• Stay updated with industry best practices and emerging trends in technology, integrating them into project processes and methodologies.

Requirements:

• Bachelor's degree in Engineering, Computer Science, or a related field.
• Minimum of 1-2 years of proven experience in a technical role, managing complex technical projects in Singapore (Government) or the APAC region.
• Strong knowledge of technical methodologies, tools, and techniques.
• Excellent communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels.
• Demonstrated leadership abilities with a track record of motivating and guiding technical teams to success.
• Strong analytical and problem-solving skills, with the ability to quickly identify issues and implement effective solutions.
• Proven technical expertise in [specify relevant technical areas, e.g., software development, IT infrastructure, engineering].
• Hands-on experience with technical tools and software used in the industry.
• Knowledge of local regulations, business practices, and market conditions in Singapore is highly desirable.

#HS

At Surbana Jurong, we put talent, hard work, teamwork and a fun workplace together to approach problems and solve them creatively and collaboratively. Join us in making a positive impact on the world!

We are seeking talented individual who is passionate about software testing. Join us now and be a part of our team!

Job Description:

Test Planning

1. Create, Maintain, manage and enforce Test plan
2. Plan, monitor and control of testing activities
3. Responsible for driving forward the company test strategy
4. Schedule test execution, monitor, measure, control and report the test progress, product quality status and test results
5. Manage testers as per assigned on the overall testing under test execution

Test Requirement Gathering

1. Take ownership for system test activities and managing unit test and integration testing in an AGILE environment
2. Analysis and gather requirement for the test
3. Estimate testing effort and resources

Test Execution

1. Identify when test automation is appropriate and plan the effort, select tools and ensure training of the team
2. Lead, guide and monitor analysis, design, implementation and execution of test cases, test procedures and test suites
3. Setup test environment prior to test execution and managed during test execution
4. Work with development team to achieve minimal of 5 % defects for products/projects.
5. Execute the Test Cases for Unit Test, Integration Test, System Test, FAT & UAT.
6. Log and track defects detected during testing

Test Documentation

1. Analysis and creation of formal documentation - including project test plans, test procedures, test scripts and test reports
2. Create formal documentation for test Scenarios, Test Cases and Test Data for module, integration and system testing
3. Responsible for Summary Test Reports

Performance and Security Testing

1. Oversee and coordinate performance (load, stress) and security testing, ensuring comprehensive coverage and quality.
2. Work with specialized teams, if necessary, to ensure performance and security aspects are included in the testing process.

Job Requirement:

• Bachelor’sDegree in Computer Science, Information Technology, or a related field.
• 5 years of experience in software testing.
• Excellent analytical and problem-solving skills to evaluate software functionality.
• Effective verbal and written communication skills to interact with team members and stakeholders.

About the role

Reporting to the Regional Credit Manager, this intern will be part of a larger team within the Asia Pacific Finance department, working closely with internal and external stakeholders to minimise company financial risk and assist in enforcing existing policies and procedures. This 6-month full-time internship commences December 2024/January 2025.

What you will be doing

• Ensure monthly Credit Management Reporting is submitted to Regional Management/HQ on timely basis
• Assist the Regional Credit Management team to request and pursue payment on delinquent/Close monitoring accounts via communication with account holder
• Review and update account status according to established guidelines
• Maintains log of payment promises and pertinent account details; schedules follow-up communication with account holder
• Responsible for handling the collection activity for delinquent accounts and enforcing collection policies & procedures
• Follow up with internal customers & external customers to ensure overdue amounts are paid promptly
• Investigate and resolve discrepancies relating to non-payment of invoices
• Prepare and send monthly statements of account & reminder letter to customers/internal customers
• Report and alert any exceptional and problematic customers and apply appropriate actions to minimize bad debt
• Liaise closely with Internal External customers, proactively build and foster strong relationships
• Other duties as assigned

The successful candidate

• At least a diploma or above (finance/accounting/business studies preferred)
• Knowledge in accounting would be advantageous
• Strong skills in excel / BI tools (e.g. Tableau)
• Self-Motivated, analytical mindset
• A team player with excellent interpersonal and communication skills
• Ability to work well in a dynamic and fast-paced environment
• Independent and fast learner with minimum supervision
• Meticulous, organized, able to meet deadlines and work under pressure
• Possess good attitude and willingness to learn

Job scope:

• Assist in administrative work and data entry

• Assist in data, budgeting, tracking reports

• Assist in interview scheduling for new representatives’ allowance applications

• Perform any other ad-hoc duties as assigned

• Support the Recruitment Managers on the month-to-month execution of the career seminar events that includes, but not limited to:

- Designing of the event EDM

- Sourcing of vendors

- Liaise with speakers and or vendors on set up requirements for the event

- Assist in planning of the event

- Any other duties as assigned

• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

• Highlights any potential concerns /risks and proactively shares best risk management practices.

If you're interested in the position, kindly forward your comprehensive resume, along with your expected salary and availability, in MS Word format to [email protected]

Shermaine Soo Yi Ning

CEI Reg R1877837

Recruit Express Pte Ltd

EA License No; 99C4599

We regret that only shortlisted candidates will be contacted.

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Business Development Consultant (Recruitment) who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Start-up environment, welcoming workplace culture
• Career growth and development opportunities
• Convenient location (walking distance to Tanjong Pagar / Raffles Place MRT station)

Job Duties:

• Developing connections and new sources of business and relationship management with existing accounts
• Networking and building relationships with business partners and jobseekers
• Identifying and pursuing new business opportunities to expand the client base
• Managing key accounts to ensure the delivery standard and fulfilment level
• Business partnering with internal stakeholders to improve current processes and implement new procedures
• Conducting market research and competitive analysis to identify trends and opportunities for growth
• Preparing and delivering presentations and proposals to potential clients
• Developing strategies for brand promotion and lead generation
• Other ad-hoc duties apply

Requirements:

• Minimum Diploma / Degree in Business Administration of Management
• At least 1 year of Sales / Business development experience
• Good communication and interpersonal skills
• Excellent time management and organizational skills
• The potential candidate must be motivated to stay ahead by keeping up with the latest technological advancements and market trends.

Interested candidates please email your resume to [email protected] / [email protected]

We regret that only the shortlisted candidates will be notified.

EA License No.: 19C9682

You will be spearheading development and implementation comprehensive marketing strategies for a young and fast growing artisanal pastry and gelato shop.

These strategies are to showcase the brand as an authoritative figure in the dessert/pastry scene in Singapore. This will span across areas such as:

• Digital marketing & online advertising

• Brand development

• Lead generation

• Social media & press management

• Email campaigns/marketing

• CRM

Digital Marketing & Online Advertising

1. E-commerce Management: Oversee maintenance and optimisation of the company's e commerce platform, aiming to enhance user experience, drive online sales, and maximise conversion rates. Includes monitoring website performance, analysing customer behaviour, and implementing improvements to enhance the overall e-commerce experience.

2. Digital Marketing Campaigns: Spearhead development and execution of comprehensive digital marketing campaigns across various channels. This includes crafting engaging social media content, designing targeted email marketing strategies, and implementing SEO and SEM best practices to improve digital visibility and drive traffic.

Brand Development

1. Brand Positioning: To effectively connect with our target audiences

2. Brand Identity: To create and uphold a consistent brand identity across all marketing channels. This will involve establishing brand guidelines and tone of voice and ensuring all marketing materials to maintain brand coherence.

3. Brand Awareness: Significantly enhance our brand awareness and

recognition in Singapore by executing impactful and targeted marketing campaigns across traditional and digital marketing channels

Lead Generation

1. Lead Generation Strategies: Strategise and implement a comprehensive lead generation plan utilising online and offline channels to attract potential customers to the outlets and digital storefronts. This may involve leveraging social media, content marketing, SEO, SEM optimisation and targeted advertising to reach and engage with potential leads.

2. Sales Enablement: Provide marketing support to sales and business

development by creating tailored sales tools, training materials, and resources to equip them with the necessary information and assets to engage potential customers effectively.

Social Media & Press Management

1. Oversee and manage the company's social media accounts.

2. Develop engaging social media posts, photography, and video content for marketing purposes.

3. Work closely with the internal team to brainstorm and execute effective marketing plans and campaigns.

4. Create schedules and calendar plans for content releases.

5. Identify and engage KOLs & media for invited tastings/media drops

6. Support/spearhead events to help boost brand awareness/profile

7. Manage relationships with external agencies, such as public relations and social media management companies, to ensure collaboration and execution of marketing initiatives.

CRM Creation

1. CRM Management: Design, implement, and manage customer relationship management (CRM) system to capture and nurture leads effectively. This involves developing personalised communication strategies, tracking customer interactions, and automating lead nurturing processes to maximise conversion into loyal customers.

Pre-requisites:

• Bachelor's degree in marketing, business administration, or a related field.

Minimum 2 years of experience in marketing, with a focus on digital

marketing, and event management.

• Understanding of F&B industry is useful

• Proven track record of developing and executing successful marketing

campaigns.

• Excellent communication and interpersonal skills.

• Proficient in SEO/SEM optimisation

• To report & assist Deputy/Department Head in meeting financial targets, SLA and KPIs in accordance to maintenance contractual agreement.
• Able to operate and thrive in a dynamic work environment where you are required to liaise with both internal and external stakeholders, including vendors/OEMs.
• Operational management of team size of 10 to 15 engineers
• 24/7 standby for urgent operations requirement
• Ability to effectively conduct ops meeting with customers using digitilisation/BI tools.
• Active participation in project tenders

Requirements

• Diploma/Degree in Electronics/Mechatronics/Computer Engineering or equivalent.
• Minimum 3 years of experience in a similar engineering-related capacity
• Positive work ethics, mature and team player
• Experience in tender participation will be added advantage.
• Physically fit and able to work effectively in an outdoor environment
• Experience in BI Tools such as Tableau, Power BI will be added advantage.
• Experience in System-Level Maintenance in the following disciplines is highly preferred (Radio Communications, basic Networking skills, UPS). Other Engineering-related experience maybe considered.
• - Experience and/or certifications in either CCNA, will be added advantage.
• WSH Certifications (i.e. Work-at-Height, etc) will be added advantage.
• Proficient in MS Office (words, powerpoint & excel)

What’s on Offer:

• Industry: Insurance

• Location: Singapore

• 6 months contract role (with the possibility of extension)

• Competitive Compensation

Job Summary:

We are seeking an experienced Test Lead to oversee and manage the testing efforts for assigned project. The ideal candidate will have strong technical expertise, exceptional leadership skills, and a deep understanding of testing methodologies. You will collaborate with cross-functional teams to ensure the delivery of high-quality solutions.

Job Description:

• Test Planning and Strategy: Preparation of the Test Plans for L1, L2 and L3 including test approach. Develop and implement comprehensive test plans and strategies that align with project goals and timelines including run plans for different run cycles.

• Team Management: Lead, mentor, and manage a team of test engineers, providing guidance and support to ensure effective test execution and career development.

• Test Execution: Oversee the execution of test cases, including manual and automated testing, to identify and report defects and ensure thorough coverage of requirements.

• Quality Assurance: Ensure that all software products meet established quality standards and adhere to industry best practices.

• Stakeholder Communication: Collaborate with project managers, developers, and other stakeholders to understand requirements, provide status updates, and resolve issues.

• Continuous Improvement: Identify opportunities for process improvements and implement changes to enhance the efficiency and effectiveness of the testing process.

• Risk Management: Assess and mitigate risks associated with testing activities, ensuring that potential issues are identified and addressed proactively

• Documentation: Maintain accurate and comprehensive test documentation, including test plans, test cases, defect reports, and test summaries.

• Project Management: The resource should be able to track project for the BAU solution.

Job Requirements:

• Hands on experience in setting the project in JIRA, expertise in JIRA, Tracking status, preparing different types of reports as per the stake holders requirements.

• Identifying the challenges upfront and communicate it on time.

• Supporting the UAT test manager in all the JIRA set up, test plans and tracking and following up things on behalf of UAT manager.

• Should be able to back up UAT test manager, should be able to work closely with UAT test Manager and support in all activities of the UAT test manager.

• Should be able to track Day to day activities of the project , follow up on the open items and bring them to closure accordingly.

• Should be able to be part of team and should be able to take owner ship , of the activities.

• Life insurance experience is preferred

To supervise and support the daily assigned team member functions to ensure overall operations run smoothly and efficiently during the operational shift whilst conforming to established safety and security standards.

To deliver the best possible operation and airport service experience to ensure our customers always feel special, valued and recognised regardless of circumstance.

Key Responsibilities:

Safety First, Quality Always

• Execute corporate safety, security and quality policies to ensure the station, employees and suppliers are fully compliant with all regulatory requirements and quality standards
• Achieve absolute operational integrity with zero safety defects and security infringements
• Support local airport management to identify and mitigate personal, safety and security risks in the workplace for employees (suppliers included) by promoting and developing a culture of zero tolerance on safety and security incidents

Operational Excellence

• Supervise and support Ground Handling Agent teams dedicated to Cathay flight operations to achieve operational excellence of being on time and error free
• Assist to implement innovative ideas and strive to do things differently and better in all aspects of airport operations
• Assist in ensuring and maintaining operational and productivity performance conformance to standards
• Support airport management to conduct regular
• Quality Control checks on station performance including provision of service by suppliers as required
• Conduct flight briefings as required
• Willing to take up extra responsibilities (e.g. projects) and work shift duties

Outstanding Product and Services

• Ensure people and team are up-to-date with the latest product knowledge and support the team to effectively utilise products and services to provide the highest possible quality of experience for our customers across all touch points
• Support the team to deliver ‘Service Straight From The Heart’ on a daily basis to create genuine connection and memorable experiences for our customers across all points of contact
• Support the use of new technologies in the provision of customer service
• Give recognition to our highest-value customers (front-end and elite Marco Polo members)

Crisis Management Capability and Preparedness

• Familiarity with all contingency plans and manual fall-back procedures to meet the required standards
• Effectively manage flight disruptions and irregularities and support airport management as required
• Ensure our customers are cared for, informed and given choice where possible through the use of disruption management tools

People and Team (suppliers included)

• Motivate the frontline team (suppliers included) to enable supportive and collaborative teamwork
• Support the on-boarding process and probation of new hires (suppliers included) as required
• Support and encourage the team (suppliers included) to learn and develop through role modelling, mentoring or on-the-job coaching
• Support the team to adopt new challenges and changes
• Monitor day-to-day team and/or individual team member performance (suppliers included) and raise suggestions for improvement

Supplier Management

• Assist in monitoring and conducting regular performance review meetings with suppliers
• Support the Airport Operations Manager to implement any action plan efficiently and keep track of progress with documented records

Cost Efficiency and Productivity

• Monitor team daily productivity and flexibility in resource deployment
• Support the Airport Operations Manager to drive down costs in daily operation
• Support station administration duties

Represent Cathay interests in the Airport Community

• Support the Airport Operations Manager to work with external parties in the best interests of the Company – authorities, suppliers and service providers, Oneworld Partners, and other airlines
• Ensure competition compliance involvement in airport-related industry affairs (i.e. AOC)
• Protect the Company’s reputation

E&A

• Emergency and Accident and Crisis Response responsibilities as required

Requirements:

Academic Qualifications

• Post-secondary school education is desirable
• High school graduation

Knowledge, Skills, Training and Experience

• Good command of written and spoken English is mandatory with the local language being an advantage
• 1-2 years solid Customer Service experience, preferably in airlines or airport services
• Ability to work independently with good decision-making skills
• Self-motivated and committed leader who enjoys teamwork
• Strong customer service mentality with strong interpersonal skills
• Good technical knowledge and capability (multi-skilled) to perform each airport job function (requirement to pass all training arranged by ASD)
• Good understanding of Company policies and international regulatory procedures and all required local regulatory matters
• Ability to handle different operational modes such as normal operations, disruption, Emergency & Accident and contingency situations
• Adapts to and embraces constant change