Responsibilities

• Design, develop, and implement custom AEM components, templates, and workflows to meet business requirements.

• Create reusable and scalable AEM components using Java, Sling, and HTL (HTML Template Language).Integrate AEM with third-party services, APIs, CRMs, ERPs, and marketing platforms.

• Work on content integration, workflows, and services using RESTful APIs, Sling Models, and Java services.

• Collaborate with the frontend team to develop responsive, user-friendly interfaces using HTML, CSS, JavaScript, and front-end frameworks.

• Implement AEM front-end libraries (e.g., Sightly/HTL) for dynamic and interactive pages.

• Develop custom workflows and logic within AEM to automate business processes and content publishing.

• Work with version control systems (e.g., Git) and CI/CD pipelines to deploy code efficiently to development, staging, and production environments.

• Provide ongoing support and maintenance for AEM-based systems, ensuring smooth operations and timely issue resolution.

• Perform system monitoring, identify issues, and troubleshoot common AEM problems such as performance degradation, content replication failures, or server downtime.

• Troubleshoot and optimize AEM’s performance by monitoring server logs, analyzing system resources, and making recommendations for improvements.

• Optimize caching mechanisms and implement best practices for AEM instance tuning.

• Provide timely support for production incidents, analyze logs, and resolve issues related to AEM components, workflows, or configurations.

• Work with the operations team to diagnose, resolve, and prevent AEM-related system outages or disruptions.

• Assist with AEM instance upgrades, patches, and hotfixes, ensuring minimal disruption to services and consistent platform performance.

• Ensure AEM is up-to-date with the latest security patches and software updates.

• Help manage backup and disaster recovery processes for AEM instances.

• Ensure AEM environments are recoverable in case of failure and that the platform meets business continuity goals.

• Work closely with cross-functional teams, including frontend developers, architects, system administrators, and business stakeholders.

• Provide technical advice to business teams and assist with troubleshooting and problem-solving for AEM-based projects.

• Create and maintain comprehensive documentation for AEM applications, components, workflows, and integrations.

• Document recurring issues and solutions to build a knowledge base for ongoing support.

• Assist in training team members on AEM development and troubleshooting best practices.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent professional experience with 3 or more years of relevant experience.

• Candidates with at least 5 years experience in AEM development, and at least 2 years in a lead or senior technical role will be considered for the Technical Lead role

• Strong experience with Adobe Experience Manager (AEM), including AEM Sites, Assets, Forms,Workflows, and DAM (Digital Asset Management).

• Expertise in AEM development using Java, Sling, OSGi, JCR (Java Content Repository), and HTL (HTML Template Language).

• Familiarity with AEM Dispatcher, caching, load balancing, and performance optimization.

• Strong experience with JavaScript, HTML, CSS, and front-end frameworks (e.g., React, Angular).

• Knowledge of RESTful APIs, Sling Models, and integration techniques with external systems and third-party tools.

• Experience with version control systems (e.g., Git, SVN) and CI/CD pipeline tools like Jenkins or Bamboo.

• Knowledge of Linux/Unix environments for AEM system administration.

• Familiarity with cloud-based environments such as AWS or Azure is a plus.

• Experience managing databases and NoSQL systems, particularly MongoDB and JCR repositories.

• Strong analytical and troubleshooting skills for resolving AEM issues and performance problems.

• Proficient in analyzing AEM logs (error, request, and access logs) and debugging issues.

• Experience with AEM security best practices, including managing user permissions and securing AEM instances.

Licence no: 12C6060

As a senior team lead, you will be overseeing the outreach and programme specialist team and ensure that the work is aligned with our vision and mission. You will play a key role in helming centre operations, strategic plan, business development and stakeholders

engagement. The team’s functions include project management, programme development, research and evaluation. You will also have opportunities to serve and interact with a wide range of clients to improve their mental wellbeing.

Responsibilities:

Operations

• Manage day-to-day operations, including administrativeoversight
• Develop and implement operational systems and service flows
• Ensure budget compliance, manage KPIs and financial reports
• Organize and manage events as part of our strategy inalignement with SAMH’s Vision and Mission
• Undertake supervision and performance appraisal

Business development and stakeholder engagement

• Collaborate with internal stakeholder for service delivery and excellence
• Seek and increase funding source for sustainable service development and continuity
• Foster relationships with external agencies for continual engagement

Strategy Development

• Identify and analyze future trends and historical data
• Develop a strategic plan/roadmap for SAMH Creative Services,integrating services within a wellness center
• Cascade strategic directions through team huddles, providingtimely progress reports
• Plan and review staff requirements, career progression, and
• Identify, define and implement assessment and measurement tools

The S&A PMO process governance & automation lead is responsible for leading & overseeing day to day PMO process governance operations, which also include identifying & launching automation improvement to the process workflows to improve productivity and efficiency of ARTC Project Life Cycle Management (PLCM) Process.

Leading a team of 3-4 project coordinators & working across functions, the successful candidate responsibilities are to:

• Act as the main liaison officer to PMO director and S&A senior management as well as responsible for matters related to the organisations" Project Management System, PLCM processes, PMO financial & manpower untilisation
• Generate and analyse monthly financial data for management review
• Provide training and guidance for users using the project management system. Chair "Clinics" to address queries and support PLCM processes.
• Billing and track all project invoices
• Track, generate and analyse project manpower utilisation rate for management reviews.
• Assist PMO director in preparing project/programme data, presentation decks, communication slides and other project or programme related documents.
• Responsible for project or programme audit. leasing with project managers, principal investigator and colleagues from HQ.
• Collate and compile project management dashboards for reporting and management reviews
• Review and revise guidelines to improve existing processes pertaining to PLCM cesses. Be responsible for implementing automated process for PLCM workflows.

Requirements:

• More than 9 years of experience as project or programme controller, working in Project Management Office or related department
• Diploma or Degree in Business or engineering related courses.
• Demonstrate experience and capabilities in managing and communicating with crossfunctional stakeholders
• Experience of leading a small team to deliver excellence in PMO process governance.
• Demonstrate flexibility and agility to the change management process. Willing to embrace new ideas and change in a fast pace environment
• Skill in communicating with senior stakeholders both internally and externally

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Duration: 3 years

Location: Sixth Avenue

Working Hours: Monday - Thursday 830am to 6pm; Friday 830am to 530pm

Responsibilities:

1. Support Department Head to:

• Supervise a team staff to oversee smooth operations flow in meeting the company's objectives and key performance indicators.
• Ensure the internal control framework is in place.
• Responsible for timely and accurate reporting on sub-ledger including bank recompilation and accounts analysis.
• Continuously evaluate policies and procedure, tweak processes to gain productivity and seek compliance with internal controls.

2. Effective Change Manager

• Drive changes in Finance Ops processes to meet changes in business requirements.
• Keep updated on technological advancements in AP/AR systems arena and review/evaluate their suitability for the business.
• Implement best practices to AR/AP process

3. Responsible for following up on the abnormalities detected by Data Analytics and report on findings from the investigation.

4. Liaise with internal and external auditors, bankers, other divisions and external vendors on payment related matters.

Project Management:

• Driving process simplification and lead the implementation of standardization and scalable processes.
• Participate in the implementation and maintenance of technology driven initiatives (e.g. Robotic Process Automation, Data Analytics).
• Involve in the development, migration and enhancement of the Source systems and Finance system.

Requirements:

• Degree in Accounting, ACCA or equivalent professional qualification
• At least 5 years of relevant commercial experience.
• Knowledge and hands-on experience in any of the major accounting software (eg SAP, Workday)
• Experience with system changes implementation and UAT.
• Proficient in Microsoft Excel, Words and PowerPoint
• Sound knowledge of GST and Withholding tax
• Audit experience would be a plus.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, please contact Mandy at 9640 2934 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin

• Design and develop application and technical architecture components, ensuring high performance, responsiveness, and scalability.
• Create and maintain technical documentation.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Ensure the best possible performance, quality, and responsiveness of applications.
• Identify and correct bottlenecks and fix bugs.
• Help maintain code quality, organization, and automatization.
• Stay up-to-date with emerging technologies and trends.
• Assist in the preparation and production of releases of software components.
• Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review.
• Manage a small team of developers, providing leadership, guidance, and mentorship.
• Lead the team in coding, unit testing, and code reviews, ensuring adherence to best practices.
• Provide support for System Integration Testing (SIT) and User Acceptance Testing (UAT).
• Collaborate with project managers and stakeholders to understand and refine requirements.
• Work closely with business analysts and end-users to ensure technical compatibility and user satisfaction.
• Develop and maintain technical documentation, including specifications, system design documents, and testing documentation.
• Ensure compliance with company standards and policies, including security standards and development methodologies
• Perform the detailed design of application and technical architecture components.
• Develop common test data.
• Configure, build, and test the application or technical architecture components.
• Collaborate with other developers, designers, and architects to ensure configurations meet requirements and performance goals.
• Adhere to security coding practices to mitigate common vulnerabilities.
• Participate in code reviews and notify the technical architect and project manager of any issues.
• Assist in transitioning application components to testers.
• Address defects and performance issues identified during testing.
• Document the application for maintenance purposes.

Top 3 Core skills
1. AS400 RPG & COBOL
2. Knowledge in Remittance Application
3. ALBON and SQL, DB2

Skills which are good to have / optional
1. Knowledge or experience working on AS400 Technologies
2. Knowledge or experience working on SWIFT and Local RTGS Application
3. Ability to work independently with minimal assistance
4. Software development/programming experience
5. Strong problem-solving skills: able to logically break down a problem into smaller manageable parts to solve

Responsibilities

• Configure the application to meet a client's requirements using the Microsoft Dynamics CRM Customization Tool, Workflow Took, or SDK
• Design and integrate business processes and data flows between CRM applications and other applications, such as back office/ERP applications
• Develop data conversion and testing strategies
• Develop high level project work plans
• Identify creative workarounds to meet requirements without the development of custom code
• Implement and deploy Microsoft Dynamics CRM
• Lead client meetings or facilitated strategy sessions
• Manage individual and team budgets and scope of work
• Must be able to train Juniors
• Train client personnel on the usage and administration of Microsoft Dynamics CRM (functional user training and technical training)
• Understand the functional capabilities and limitations for out of the box functionality as well as custom code
• Any other adhoc duties as assigned

Requirements

• Ability to work independently and collaboratively in a fast-paced, dynamic environment.
• Excellent communication skills to interact with stakeholders at all levels.
• 4+ years’ experience with Microsoft Dynamics 2016/365 CRM
• Knowledge of the O365 platform as it pertains to feature sets that integrate with Dynamics CRM solutions including SharePoint and OneDrive/OneNote

Interested applicants, please Email , and look for [email protected]

John (Joax) Wong

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R23117179

We regret that only shortlisted candidates will be contacted.

As a High-Level Tennis Coach based in Singapore, you will play a pivotal role in transitioning Hugh Performance tennis players, top-ranked juniors, to the ATP, WTA and ITF circuits.

Your primary focus will be to oversee and execute a comprehensive development plan, including technical skills, physical fitness, mental conditioning, scheduling, and competition strategies. You will also serve as a dedicated traveling coach, accompanying players to all overseas training blocks and tournaments. Your mission is to develop the players according to your professional tennis assessment and achieve measurable milestones, with the specific goal of earning at least 3 ATP, ITF, WTA points for the players by 2025.

Package:

1. Salary : Shall be aligned with experience and qualifications.

2. Annual Leave : 14 days per year.

3. Work Hours : 42hrs per week

4. Work Days : Flexible, with a minimum of 1 off day per week. Off days in lieu will be provided for travel periods.

Key Responsibilities:

1. Development & Training Plan :

- Design, implement, and manage individualized development plan, covering all aspects of progression from junior tennis to professional level competition.

- Focus on improving technical tennis skills, tactical understanding, physical conditioning, and mental resilience to prepare for competitive tennis.

2. Training & Technical Guidance :

- Lead technical training sessions, focusing on serving, groundstrokes, footwork, net play, and other essential aspects of professional tennis.

- Continuously analyze performance in training and matches, adjusting the development plan based on progress and areas for improvement.

3. Fitness & Physical Conditioning :

- Collaborate with strength and conditioning coaches to ensure physical readiness, optimizing strength, endurance, agility, and injury prevention protocols.

- Monitor and fine-tune fitness program, including recovery strategies, nutrition, and injury management.

4. Mental & Psychological Preparation :

- Work closely with a mental conditioning team to enhance mental toughness, emotional control, and ability to handle pressure in competitive environments.

- Implement visualization techniques, pre-match routines, and recovery exercises to foster mental resilience.

5. Scheduling & Tournament Planning :

- Plan and coordinate training blocks, recovery periods, and tournament schedules for optimal development and ranking progression.

- Develop and oversee a competition calendar.

6. Travel & On-Court Coaching :

- Serve as traveling coach for all overseas training blocks and tournament appearances.

- Provide on-court coaching support, helping players navigate different conditions and opponents at various levels of professional tennis.

7. Team Collaboration :

- Work in synergy with the wider coaching team, including fitness, mental, strength, and rehabilitation experts.

- Ensure communication and alignment between all support staff to achieve holistic player development.

Qualifications:

1. Bachelor’s degree in Sports Management, Physical Education, or a related field.

2. At leas 7-10 years of experience coaching players on the ITF, WTA or ATP World Tour

3. Former professional tennis player with an ATP ranking bellow #500

4. Tennis coaching certifications of International standards

5. Ability to work flexible hours, including evenings and weekends, as required.

6. Willingness to travel within Singapore and regionally when necessary.

RESPONSIBILITIES

Strategy

• Supports Hive Tech Lead on Technology strategy, roadmap, and execution.
• Support Chief Product Owner & Hive Tech Lead on analysis for planning, budgeting and QPR reporting, including trade-off analysis.
• Deliver outputs that make a significant contribution to the organization's strategic goals.
• Partner with stakeholders to determine the right solutions to business needs.

Business

• Promote engineering craftmanship and focus on delivering business value.
• Responsible for technical delivery and technical excellence across the squads.
• Works across multiple squads or hives for delivery of complex Features, Epics & Releases.
• Point of escalation for delivery issues across all impacted hives and squads.
• Work with Change Delivery Manager (Release Manager) to develop delivery and release plans with technical dependencies, aligning all partners with support from the team and architect.
• Exhibit passion for client experience with a user-first mindset.
• Drive the domain towards future state of banking and technology.
• Ensure the technical consistency of solutions in the Hive with the business architecture, technology architecture and enterprise technology standards.

Processes

• Study existing engineering processes and contribute to improvements to drive up efficiencies. Present ideas across other areas and foster innovation.
• Analyse, remove, or mitigate dependencies across teams to enable speed and quality of delivery.
• Responsible in the preparation of production outputs and their planning in alignment to ESDLC standards.
• Vendor Data Management - reviewing the data handling practices from the vendor to ensure they adhere to the data protection regulation and best practices defined by Standard Chartered bank.

Risk Management

• Mitigate delivery risks and issues, and ensure quality, affordability, and scope of delivery.
• Act as the risk control owner under the Group’s risk management framework at the appropriate level.

Governance

• Address tech compliance (ESDLC) requirements through the delivery lifecycle (design reviews, security reviews, SAT, OAT, etc.) with support from HTL(Hive Tech Lead) / PO / CPO (Chief Product Owner).

Our Ideal Candidate

• 8 years of experience in the following: Programming Java, Micro Services using Spring Boot or Quarkus, Python & PL/SQL.
• May also take on Chapter Leadership as long as he/she is an active practitioner in the craft of the Chapter that they lead; i.e., has full accountability to the growth of the Chapter, and not solely an line management responsibility.
• Employ, engage and retain high quality talent that the team is adequately staffed and skilled to deliver on business commitments.
• Work on upskilling of technical expertise in line with latest market trend.
• Mentoring and training the squad on technical skills.
• Work with Hive Tech Lead to ensure the agreed blend and balance of in-house and vendor resources.

Role Specific Technical Competencies

• JIRA & Confluence
• Scrum & Kanban Board
• DevOps, GIT, Testing, Data Structures & Algorithm
• Design patterns, database, software lifecycle
• Stakeholder Management, Negotiation & Communication Skills
• Java, Python, Machine Learning, programming frameworks & API Design Principles
• Risk Management, Impact Assessment & Security Assessment

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Our Client

Corporate Bank

Location

CBD Area

Highlights

1. Near MRT station and Food

2. Stable and collaborative environment

3. Excellent work-life-balance

Key Responsibilities:

• Assist the Head of Trade Finance Operations in managing all aspects of trade finance operations, including import/export letters of credit, bank guarantees, and correspondent banking.
• Lead process improvement initiatives to enhance operational efficiency and customer satisfaction.
• Supervise, mentor, and train the trade finance operations team, fostering a culture of high performance and continuous learning.
• Ensure compliance with relevant regulations and internal policies to mitigate operational and financial risks.
• Collaborate with other departments, including credit risk, compliance, and sales, to support trade finance product development and client service.
• Monitor and analyze operation metrics, preparing reports for senior management on performance and strategic opportunities.
• Address complex client inquiries and resolve issues related to trade finance transactions.

Qualifications:

• Bachelor’s degree in Finance, Business Administration, or a related field; MBA or relevant professional certification (e.g., CILT, CTP) preferred.
• Minimum of 15 years of experience in trade finance operations, with 5 years in a managerial or supervisory role.
• Strong understanding of trade finance products, regulations, and market trends.
• Excellent leadership, communication, and interpersonal skills.
• Proven ability to manage multiple priorities in a fast-paced environment.
• Analytical mindset with strong problem-solving abilities.

Interested Applicants, please click on Apply NOW or email your latest cv to [email protected].

We regret to inform you that only shortlisted applicants will be contacted.

EA Reg No: R1329095

EA License No: 21C0434

The Client is a pretigious global bank.

Job Description

• Coach and guide relationship managers to achieve sales targets
• Ensure that the relationship managers adheres to all service standards
• Ensure that relationship managers comply to all regulations and compliance standards
• Able to manage and mitigate operations risk and ensure that the Bank’s operational requirements are adhered to

Skills and Requirements

• Minimally 6 years of experience within the banking scene with a proven track record in product sales & team management
• Processes strong knowledge in cross border regulations
• Strong stakeholder management skills

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

(EA: 11C5502 / R2199597)

(CENTRAL REGION)

Willing to work shift as follows:

• Monday to Friday: 8am to 4.15pm/10.45am to 8pm
• Saturday: 8.30am to 5.30pm

(Rotating shift within the hours above, subject to 42 hours work week)

Leadership and Supervision

• Manage the daily operations of the reception desk, ensuring smooth and professional service.
• Provide guidance, training, and mentoring to receptionists to ensure high standards of customer service.
• Assign tasks, manage schedules, and oversee the performance of the reception team.
• Handle conflicts or issues that arise with students, staff, or visitors and escalate to management when necessary.
• Manage a team of part-timers

Customer Service

• Greet and assist visitors, ensuring a welcoming and professional atmosphere.
• Address customer inquiries, both in person and over the phone, and direct them to the appropriate department or individual.
• Ensure that all visitors are properly logged in and escorted as necessary.
• Manage lost & found, assist on receiving deliveries e.g. stationeries, A4 copier papers etc.
• Top up papers in students’ self-printing area and assist students if there is any error arise.
• Check whiteboard markers and ensure the facilities team replace markers and dusters in all classrooms, student breakout areas, conference and meeting rooms.

Administrative Support

• Coordinate front desk activities, including distributing correspondence, managing incoming and outgoing mail, and processing deliveries.
• Maintain an organized and presentable reception area.
• Monitor and order office supplies, manage lost & found, booking of discussion rooms.

Communication

• Serve as a liaison between the reception team and management to relay any issues, concerns, or needs.
• Ensure that all relevant information is effectively communicated to the team and across departments.
• Maintain accurate records and logs related to front desk operations.

Problem Solving

• Troubleshoot any issues that arise at the reception area, such as technical problems with phone lines or visitor concerns.

Requirements

• Diploma in Customer Service or relevant
• Experience with front counter duties and customer service
• At least 6 years of relevant working experience
• Proven experience as a receptionist, front desk representative, or in a similar role.
• Previous experience in a supervisory or team lead position is preferred.
• Pleasant disposition, excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in office management software (e.g., MS Office).
• Ability to remain professional and calm under pressure.
• Warm and approachable personality.
• Student-centric customer service approach to delivering excellent service attitude.
• Able to work well with diverse teams and handle conflicts effectively.
• Time management skills with the ability to prioritise tasks
• Prior relevant experience in education industry will be advantageous.
• Able to start work immediately is advantageous.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

Our client is actively searching for a Senior Professional Officer, Diagnostics Radiography to join their team!

If you are a dynamic individual seeking a new career opportunity, read further!

The Professional Officers Division (POD) houses a centralized pool of academic staff under the Professional Officers scheme. Professional Officers come with specialised and deep technical skills acquired through extensive industry experience. They form the talent pool which brings a much-needed industry perspective to student learning. They facilitate applied learning and applied research in the University complementing the academic expertise of the faculty to bring industry practices and applications into the curriculum.

Professional Officers leverage on their industry experiences to create authentic learning environments, where discovery and innovation take place. They act as coaches and mentors to students during practical learning activities such as laboratory sessions, Capstone Projects and the Integrated Work Study Programme (IWSP). Professional Officers could also lead or work with faculty on industry innovation projects to provide solutions to the industry.

In addition to their role in applied learning and applied research, Professional Officers manage the centralised laboratory facilities and resources in the Campus. With Technical Officers, laboratory safety professionals, and administrators in POD, they jointly develop central policies and processes for the safe and seamless operation of laboratories in the University.

The responsibilities of this role are:

• Design and teach labs & practice modules.
• Mentor students in Capstone Projects and the Integrated Work Study Programme (IWSP).
• Lead or co-lead innovation projects with industry.
• Manage labs and equipment to support academic programmes and applied research.
• Ensure safety in labs

The ideal candidate will need to have the following qualities and experience:

• Masters in Radiography or related field. PhD and/or relevant professional certifications would be advantageous.
• Deep technical specialist with 10 or more years of working experience in the acute / community / other clinical rehabilitation setting.
• Possess clinical experience and competence in Radiography. Having expertise in general radiography or other area of specialization (e.g., MRI, CT, Ultrasound, Angiography and Fluoroscopy) is preferred.
• Knowledge and experience in working with simulated healthcare institution and community environment and educational manikins will be advantageous.
• Extensive experience and knowledge of industry practices to bring industry perspective to the University
• Keen interest in innovation projects, with demonstrated ability in developing solutions to technical problems.
• Strong supervisory skills and enjoy working closely with students in an educational environment.
• Demonstrate proficiency to keep abreast of development in the field and pursue professional certification programs. Possess industrial certifications in relevant areas will be an added advantage.

CTES Consulting PTE LTD

EA License No.: 07C3481

EA Personnel Registration No.: R1104237 (Jaclyn Tan)

An exciting career awaits the right candidate! Click "Quick Apply" to register your interest now.

All applicants' CV will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be contacted.

Application Development Team Lead - SEC

Working hours : 9 am–5:45 pm
Working Days: Mon - Fri
Working location: Gul Circle
Salary: S$ 7,500 - 8,000

DEPARTMENT : PRODUCT APPLICATION LAB
REPORTS TO : ASSISTANT GENERAL MANAGER, APPLICATION & PRODUCT MGT.

About the company:

A privately held, global company with a belief in innovation and employee empowerment. With over 1000 employees worldwide, a global supplier of specialty chemicals, custom finishing equipment, engineered powders, and analytical control systems to the electronic component, printed circuit board, semiconductor, industrial finishing and decorative industries.

Job Description

RESPONSIBILITIES

This role will be responsible for our Product Application Lab for Semiconductor applications. Working closely with the Sales team and global technical resources, the selected candidate will support the development and growth of Semiconductor industry products in the region, focused on Southeast Asia. The initial focus will be on Strip, Etch, and Clean (SEC) solutions, but will also grow to include the Elevate® line of electroplating products. Specifically, the duties will include:

• Having a deep understanding of Technic products for the Semiconductor industry,
• Keeping abreast of industry developments and market position/performance of comparable competitive products.
• Working with Sales team to select appropriate customer and application targets
• Visiting customers across the territory to understand their equipment, process, and product performance requirements.
• Starting-up and operating the Technic Wafer Processing and Failure Analysis lab
• Conducting product functional performance testing & measurements either on-site or coordinating with other Regions to generate test results remotely.
• Advising on laboratory upgrades needed to better serve customers
• Liaising with customers during qualification tests and providing trouble-shooting advice after installation
• Recommending the best product for the application based on product experience and/or laboratory trials
• Hiring and supervising at least one technician to maintain the lab and support customer trials
• Developing specifications and facility recommendations for local manufacturing of SEC products, either at Technic or third-party facilities
• Advise on hiring and lead training of operators for local manufacturing
• Set operating procedures, quality targets and release specifications for any eventual locally made semiconductor products
• Developing external collaborations with co-suppliers, Universities, or Government Research Institutes to strengthen our offering, improve our market visibility, or secure funding to advance our product offerings.

Requirement

• The role may require regular travel Overseas (1-2 times per month) & less frequent travel to France and the US (1-2 times per year)
• Qualifications: Graduate degree (Masters or PhD) in Chemistry or Chemical Engineering
• Experience: 10 Years of experience in Semiconductor Wafer Processing industries

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

WHO YOU’LL WORK WITH

The Global Purchase to Pay (P2P) organization provides P2P capabilities through a shared delivery model that supports Nike’s growth, by delivering standard, optimized and scalable processes that leverage Nike’s Managed Service Provider (MSP). The Global P2P organization is diverse, inclusive and focused on service delivery excellence through a foundation of continuous improvement.

This role will report directly to the Senior Manager Global Business Support and be responsible for the oversight of process execution performed by Nike’s MSP for the APAC (Asia Pacific) region, providing business support for the Global P2P Organization and key regional stakeholders.

WHO WE ARE LOOKING FOR

This role will act as a regional focal point for our P2P organization providing strong partner engagement, regional insights and MSP performance management. The ideal candidate will need to bring an ability to maintain and manage cross functional relationships within a complex environment, driving alignment and acting as a change enabler within the assigned region. With a complex stakeholder environment, the ability to communicate effectively at all levels, building consensus and bringing collaborative energy will be required to grow and maintain trust with stakeholders.

The candidate will be able to story tell though data. Driving analysis and recommendations for process improvement opportunities, leveraging their end-to-end business acumen. They will have the ability to be an effective problem solver, with a drive for understanding the root causes of issues and developing solutions that provide long-term results. Demonstrating a track record of continuous process improvement in an operational role with an end-to-end process mindset. This experience will support Nike to identify and manage financial risk and compliance requirements while defining process optimization opportunities.

The successful candidate will need to be team oriented, curious, lead with integrity, and bring a positive mindset. The ability to manage through others, providing direction and mentorship to deliver results will be key.

• A minimum of 6 years of experience in finance or accounting, with a focus on P2P process delivery, escalation support, regional compliance.
• Bachelor’s degree in finance, business, accounting, supply chain or related field.
• Proven cultural acuity and ability to work across large, diverse teams
• Experience with Procurement/Payables processes, operations, and features of the software systems we use at Nike including Coupa and SAP.
• Strong interpersonal/communication skills to deal effectively with varied internal customers, stakeholders and external suppliers.
• Self-directed and comfortable working in ambiguous environments.
• Strong analytical and problem-solving skills.

WHAT YOU’LL WORK ON

You’ll be working alongside your colleagues in Purchasing and Invoice to Pay operations to provide regional oversight and business support for our service delivery within the APAC region. Partnering with our MSP, regional and global stakeholders to drive alignment and effective change management as the global organisation continues to standardize and optimize processes and systems ensuring that regional variations and regulatory considerations are understood and considered.

• You will provide enhanced business support for Global P2P operations and our cross functional partners. Acting as the conduit between P2P, Procurement, Controlling, Treasury and local business units for complex problem-solving representing P2P within the region.
• Collaborate with the MSP’s Global and Geo Leads on multiple service delivery activities that require regional insight. Partnering to ensure effective problem resolution, leveraging analytical insights to drive performance.
• Provide operational oversight, training and education to develop the MSP team acumen and build towards a global standard P2P support model.
• Participate in localized business support projects, by staying at the forefront of changes to standards and regulations within the Geo, providing localization recommendations for P2P.
• You will own and drive escalated incidents and issues to resolution, including advanced troubleshooting ensuring effective root causing and recommendations for process improvements where appropriate.
• Evaluate process improvement opportunities and partner with GPO (Global Process Owner) to build global standards. Act as a local champion for Global P2P Policies and Procedures.
• Develop and maintain strong relationships with GEO business leaders, Territory Controllers, Nike Suppliers and business partners, educating them on P2P processes when necessary and identifying opportunities for training in their respective organization.support process control oversight and internal and external audit investigations.

The S&A PMO process governance & automation lead is responsible for leading & overseeing day to day PMO process governance operations, which also include identifying & launching automation improvement to the process workflows to improve productivity and efficiency of ARTC Project Life Cycle Management (PLCM) Process.

Leading a team of 3-4 project coordinators & working across functions, the successful candidate responsibilities are to:

• Act as the main liaison officer to PMO director and S&A senior management as well as responsible for matters related to the organisations" Project Management System, PLCM processes, PMO financial & manpower untilisation
• Generate and analyse monthly financial data for management review
• Provide training and guidance for users using the project management system. Chair "Clinics" to address queries and support PLCM processes.
• Billing and track all project invoices
• Track, generate and analyse project manpower utilisation rate for management reviews.
• Assist PMO director in preparing project/programme data, presentation decks, communication slides and other project or programme related documents.
• Responsible for project or programme audit. leasing with project managers, principal investigator and colleagues from HQ.
• Collate and compile project management dashboards for reporting and management reviews
• Review and revise guidelines to improve existing processes pertaining to PLCM cesses. Be responsible for implementing automated process for PLCM workflows.

Requirements:

• More than 7 years of experience as project or programme controller, working in Project Management Office or related department
• Diploma or Degree in Business or engineering related courses.
• Demonstrate experience and capabilities in managing and communicating with crossfunctional stakeholders
• Experience of leading a small team to deliver excellence in PMO process governance.
• Demonstrate flexibility and agility to the change management process. Willing to embrace new ideas and change in a fast pace environment
• Skill in communicating with senior stakeholders both internally and externally

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Are you ready to unleash your potential?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.

We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.

Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.

Ready to unleash your potential with us? Join the winning team now!

Work you’ll do

This role sits within the SAP team of Deloitte Southeast Asia, which encompasses the SAP Module solutions respectively. As a leader of this group, you will drive the growth of our SAP business in the region and be responsible for the creation, sale and delivery of SAP solutions: Functional and Technical Design, SAP Application & Systems Development, SAP Business Transformation, etc.

• Engage clients in workshops and interviews to analyse process and reporting requirements.
• Advise clients on industry/ cross-industry leading practices and SAP recommended processes & functions.
• Design target state SAP solutions for clients to influence clients’ thinking in adopting leading/ standard practices while developing target state.
• Analyse application landscape to design interfaces to SAP solution.
• Perform SAP configuration and tests to develop specifications for development of forms/ reports/ interfaces.
• Lead the junior consultant and client teams through the implementation cycle including planning and execution of testing, migration and cutover.
• Support change management execution by developing training material, delivering training and supporting users post cutover.
• Develop relationships with internal and external stakeholders.

Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We expect our people to embrace and live our purpose and shared values, challenging themselves everyday to identify issues that are most important to our clients, our people and the communities, and to make an impact that matters. In addition to living our purpose, Senior Consultants across our Firm are expected to:

• Understand the objectives and expectations set and demonstrates personal accountability for keeping own performance on track.
• Develop themselves by actively seeking opportunities for growth, demonstrating commitment to personal learning and development.
• Seek opportunities to challenge themselves, collaborate with others to deliver and takes accountability for results.
• Build relationships and communicates effectively in order to positively influence peers and stakeholders.

Requirements:

• A good honors Degree, preferably in Information Technology, Business Information Systems, Business, Engineering, Mathematics or related disciplines.
• Senior Consultant will require a minimum of 8 years of experience in SAP FICO Module, completed at least 5 end to end full life cycle of SAP FICO Module implementations.
• SAP FICO. Module experience in S/4 HANA is a plus.
• Has done minimum one cycle of S/4HANA system conversion project.
• Has experience in revenue accounting in airlines industry.
• Demonstrated success in multi-cultural work environment.
• Sound understanding of business process, industry nuances and leading practices in area of focus.
• Ability to facilitate effective workshops to lead target state design.
• Proven ability to effectively lead multicultural teams.
• Demonstrated excellence in conceiving and executing SAP solution.
• Broad understanding of SAP design. Appreciation of digital enterprise and emerging technologies
• Sound business acumen, teamwork and leadership qualities.
• Willingness to work outside of office base and most of all…
• An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.

Next Steps

So what are you waiting for? Join the winning team now.

Due to volume of applications, we regret only shortlisted candidates will be notified.

Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.

Responsibilities:

· Manage operations and process efficiency and effectiveness;

· To manage inbound and outbound and operation activities.

· Monitor day-to-day operation activities to ensure Logistics / Distribution operations meet the customer’s expectation,

· To communicate and coordinate with warehouse operation team according to customer requirements.

· Communication with customer to receive orders and enhance customer satisfaction.

· Handle transportation arrangement and co-ordinations.

· Support Team work on daily reporting such as inventory report, warehouse and distribution tracking report..

· To assist for quality control and continuous improvement.

· Monitor bonded (duty unpaid) cargoes, tally inventory with Singapore custom record, products inventory and make sure the accuracy between physical stocks and system quantity.

· Assist in any other duties as required

Requirements:

· Minimum 1 years’ experience working in a warehouse / logistic environment

· Experience in managing team of 30 pax

· Good team player, can do attitude and willingness to learn

· Proficient in computer skills ie. MS Office, Excel (Pivot)

· Possess good communication skills with both internal and external customers.

· Forklift license added advantage

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to audrey.chng(at)cvistahr.com

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

R1549793 | EA License 16C7883

The Client is a pretigious global bank.

Job Description

• Coach and guide relationship managers to achieve sales targets
• Ensure that the relationship managers adheres to all service standards
• Ensure that relationship managers comply to all regulations and compliance standards
• Able to manage and mitigate operations risk and ensure that the Bank’s operational requirements are adhered to

Skills and Requirements

• Minimally 6 years of experience within the banking scene with a proven track record in product sales & team management
• Processes strong knowledge in cross border regulations
• Strong stakeholder management skills

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

(EA: 11C5502 / R2199597)

Join us today if you like to have such a working environment - Unlimited growth potential, dynamic work environment and Team collaboration!

Salary: Basic + Commissions + Team Sharing Incentive
Location: Central

Job Scope:

1. Talent Scouting: Dive headfirst into the talent pool! Utilize various platforms and strategies to identify potential candidates who possess the skills and qualities our clients are seeking.
2. Candidate Engagement: Be the bridge between candidates and opportunities. Engage with potential candidates through phone calls, emails, and networking events, building strong relationships and guiding them through the recruitment process with enthusiasm and professionalism.
3. Client Collaboration: Partner with our esteemed clients to understand their staffing requirements and company culture. Collaborate closely to develop tailored recruitment strategies that meet their unique needs and drive business success.
4. Interview Coordination: Coordinate and schedule interviews between candidates and clients, ensuring a seamless and positive experience for all parties involved.
5. Market Research: Stay ahead of the curve! Conduct research on industry trends, competitor activities, and emerging job market demands to provide valuable insights and strategic recommendations to both clients and candidates.
6. Negotiation and Offer Management: Seal the deal! Facilitate negotiations between clients and candidates, ensuring mutually beneficial agreements are reached. Manage the offer process from start to finish, providing support and guidance every step of the way.
7. Continuous Learning and Development: Stay abreast of best practices in recruitment, sales, and industry trends through ongoing training and professional development opportunities.

Job Requirements:
- Min Degree in any field
- No experience required as full training will be provided

For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

The client is actively searching for a Senior Professional Officer/ Lead Professional Officer, Nursing to join their team!

If you are a dynamic individual seeking a new career opportunity, read further!

The Professional Officers Division (POD) houses a centralized pool of academic staff under the Professional Officers scheme. Professional Officers come with specialised and deep technical skills acquired through extensive industry experience. They form the talent pool which brings a much-needed industry perspective to student learning. They facilitate applied learning and applied research in the University, complementing the academic expertise of the faculty to bring industry practices and applications into the curriculum.

Professional Officers leverage on their industry experiences to create authentic learning environments, where discovery and innovation take place. They act as coaches and mentors to students during practical learning activities such as laboratory sessions and Capstone Projects. They collaborate with industry partners and coordinate students’ clinical placements for Clinical Practice Education (CPE). Professional Officers could also lead or work with faculty on industry innovation projects to provide solutions to the industry.

In addition to their role in applied learning and applied research, Professional Officers manage the centralised laboratory facilities and resources. With Technical Officers, laboratory safety professionals, and administrators in POD, they jointly develop central policies and processes for the safe and seamless operation of laboratories in the University

The responsibilities of this role are:

• Develop and teach practical learning activities (laboratory sessions, tutorials, simulation etc) with assessment of students.
• Mentor and supervise students in practical learning activities, clinical placements and thesis/capstone Projects.
• Collaborate with industry partners and coordinate clinical placements for Clinical Practice Education (CPE).
• Manage laboratories and equipment to support academic programmes and applied research.
• Ensure safety in laboratories through proper operational processes and maintenance of equipment and promoting safety culture across laboratories within the Health and Social Sciences cluster.
• Coordinate procurement of equipment and liaison with vendors/suppliers.
• Lead or co-lead innovation projects with industry to enhance clinical care innovation and productivity.

The ideal candidate will need to have the following qualities and experience:

• Singapore Nursing Board-valid Full Practicing Certificate (Registered Nurse).
• A degree in Nursing from a recognised University. Possessing a Master’s degree, PhD degree and relevant certifications will be an added advantage.
• Have at least 15 years of clinical nursing experience in healthcare settings.
• Extensive experience and knowledge of nursing skills and industry practices to bring industry perspectives to the University
• Keen interest in innovation projects, with demonstrated ability in developing solutions to technical problems. Experience in research projects and publications will be an added advantage.
• Strong supervisory skills and enjoy working closely with students in an educational environment. Experience in simulation education will be an added advantage.
• Demonstrate proficiency to keep abreast of development in the field and pursue professional certification programs. Possessing industrial certifications in relevant areas will be an added advantage (e.g., simulation training)
• Possession of a good network of relationships with industry partners in hospitals, community, and ILTC sectors will be an added advantage

CTES Consulting PTE LTD

EA License No.: 07C3481

EA Personnel Registration No.: R1104237 (Jaclyn Tan)

Responsibilities:

• Primary point of contact for a portfolio of global institutional/VIP clients.
• Developing trust relationships and locate growth opportunities for cross selling.
• Expanding the relationships with existing customers by sustained communication, understanding of their needs.
• Building key customer service processes and systems, formulating management rules, and tracking the status of key customers.
• Analysis of user behavior, finding hidden needs, writing key customer analysis reports, and communicating with various departments to provide optimal key customer service solutions.
• Leading the client manager team, coaching junior employees

Requirements:

• At least 5 years working experience in prestigious private banks/ family office with strong product knowledge.
• At least 3 years working experience as the team leader
• Industry experience in Fintech is a must.
• Strong client management skills including maintaining strong relationships, organizing client profile and incentive client business activities, etc.
• Strong communication skills, ability to be flexible in a variety of situations.
• Ability to work under pressure.
• Passionate about Fintech. Industry experience is highly preferred.
• Proficiency in English is a must to facilitate communication with a wide portfolio of clients.

Full Stack (C#, Javascript)/ Team Lead (Satellite)

Team Lead - Software (Satellite) is responsible for driving the design and architecture of satellite ground control and antenna management software systems. The incumbent is required to lead the software team in implementing design, testing, verification, and validation of all software components. Implementation of cybersecurity measures for software applications and planning for software maintenance, training, and consultancy to users on the deployed software is required.

Job Responsibilities

• To lead the software team in implementing design, testing, verification, and validation of all software components.
• Implementation of CyberSecurity Measures for Software Maintenance and provide consultancy.
• Plan and provide necessary software maintenance, training, and consultancy to users on the deployed software.
• Continuously develop new skills & techniques in software technologies to improve and reduce software development time and effort.
• Participate in the definition and development of future products.
• Collaborate with various stakeholders including customers, and engineering teams across organizations.
• Able to challenge the status quo, think different, thrive in ambiguity, care for team members and being ever curious.

Job Requirements

• Having good experience in handling the design and architecture of satellite ground control and antenna management software systems.
• Strong in developing Full stack applications using C# and Javascript.
• Demonstrated experience in implementing cybersecurity measures for software applications.
• Good experience as a Team Lead in leading the software team in implementing design, testing, verification, and validation of all software components.
• Implementation of cybersecurity measures for software applications
• At least 8 years’ experience in mission critical system software development.
• Proficient in developing full stack applications, preferably with C# and Javascript.
• Strong in Satellite, CyberSecurity and C# programming
• Knowledge in Computer Engineering or related field.
• Singaporean only

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imagination thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

Team intro:

We are the TikTok R&D team responsible for the construction of TikTok's global Customer Service Platform, which includes various services for both B-end and C-end. We are also responsible for understanding user feedback content, including identifying user intentions, and applying large language models such as ChatGPT in intelligent conversations.

Responsibilities

- Responsible for the design and development of the TikTok customer service platform

- Deeply understand the business, provide users with intelligent and efficient service solutions through abstraction;

- Reasonably decompose and implement product requirements of different periods and urgency levels;

- Write technical documents and design plans for related products;

- Learn and research advanced technologies in the industry to maintain technological progress.

Qualifications

Minimum Qualifications

- Bachelor degree in Computer Science or equivalent majors with experience

- Proficient in at least one programming language, such as Java, Golang, Python, or C++; Candidates with Java or Golang experience are preferred;

- Familiar with common Internet technologies, including but not limited to Linux systems and principles, MySQL, RPC, MQ, caching technologies, and microservice architectures;

- Possess good coding and documentation habits, pay attention to code style, familiar with basic design patterns and principles, and continuously focus and optimize projects;

Preferred Qualification

- Good team communication and collaboration skills

- Minimum 5 years of working experience in relevant industry

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.

About the Team

The livestream industry has seen tremendous growth in recent years and has become the next growth driver for TikTok global business. It also brings great joy to users globally and it creates a new channel for our creators to show themselves. TikTok LIVE Team is committed to creating real-time interactive scenes, As a new form of content, livestream creates value for all parties in the ecology. Livestream provides users with a unique consumption experience and further generalizes content. It is also a new way of employment to provide more direct fan interaction and deepen relationships with authors; It provides objective revenue to the platform and promotes content exclusivity. It also serves as a "new infrastructure" for the expansion of ecological boundaries.

The Content Quality Assurance Specialist Lead will manage a team and will ensure the safety of our users on the platform covering LIVE videos.

Responsibilities:

1. To develop the eco and monetization governance team capabilities for TikTok Live

2. Manage general risk analysis and overall quality asssurance, along with project management

3. Be an effective team leader, including but not limited to workflow optimization, mentoring team members, and overseeing day-to-day operations.

4. Thorough data analysis, summarize and feedback problems & handle necessary escalation and form a quality inspection report.

5. Define and drive cross-functional high-impact safety initiatives and outcomes, collaborating with teams across TikTok LIVE teams.

6. Work with internal stakeholders to make sure business priorities are communicated clearly and backed up by strong data insights.

Qualifications

Minimum Qualification

1. Bachelor’s degree or above, familiar with the live stream / video hosting platform.

2. A minimum of 5 years of proven success in a similar role; experience in leading a Trust and Safety / Quality Assurance / Content Moderations team, and a proven track record of working with high-performing teams.

3. Possesses strong learning ability, cross-department communication, and collaboration skills; demonstrated track record of working in a lean environment is a plus.

Preferred Qualifications

1. Proven work experience within social media/ internet/ technology industry/ BPO related organisation.

2. Proven and demonstrated success in project management

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Resourcing

• Consistently review staff headcount across teams in relation to overall EOM budget
• Partner HODs to support and facilitate resourcing needs
• Work with HQ Recruitment team to support Strategic Hiring

Talent Development

• Execute the talent management processes to identify, develop and retain talent to sustain a healthy succession pipeline for leadership and key positions
• Review and enhance the talent management framework to ensure progressive talent management policies and processes
• Engage management on career development and rotation plans for talent, and succession plans for key positions
• Ensure proper follow-through of key decisions undertaken at talent review meetings

Employee Engagement

• Organize annual engagement sessions with HODs and partner with HODs to address critical people related issues. Work with HODs to ensure follow-through and publish key actions.
• Demonstrate good understanding and appreciation of ground sentiments, and be able to synthesize data, and harness key insights in the process of translating Organisational Development (OD) objectives into employee engagement and communication strategies.
• Plan, design and execute engagement strategies to improve the employee experience and work culture and understanding needs of our people
• Develop initiatives that deliver a more positive employee experience
• Coordinates with vendors and/or managers to organize regular team building activities

Employee Recognition

• Lead employee recognition initiatives
• Any other task/initiatives as assigned

Requirements

• Preferably 2 years of experience in HR, in the area of Talent Management or Employee Engagement
• Strong analytical ability with excellent written and verbal communication skills
• Strong interpersonal skills with proven track record in stakeholder management
• Able to work effectively independently and in teams