Job Duties

• Ensuring daily smooth operations
• Ensuring all relevant information is reported to respective stakeholders and recorded on a timely manner (i.e. non-compliance activities, faults, incidents)
• Ensuring all daily, monthly, ad-hoc reports are submitted punctually
• Handling emergency situations appropriately without compromising the functions of Operations Centre
• Working with the Operation Manager on all business continuity plans, fire drills, evacuations exercises
• Supervise and conduct periodic checks
• Other daily operational and administrative duties as assigned

Requirements

• At least 2yrs of supervisory experience
• Posses good understanding of service, experience in handling emergency procedures
• Physically fit, enjoy working with the general public at outdoor environment

Additional Info

• Work 2 days off 2 days (Rotating shift basis)
• 7.30am - 7.30pm & 7.30pm to 7.30am

EA Personnel Name: Cryst Lim
EA Personnel No: R22110160
EA License No: 90C3494

We are looking for Cloud Security Lead to pioneer in developing, implementing, and managing cloud security solutions to safeguard the organization's data and infrastructure. This role entails collaborating with cross-functional teams to ensure secure cloud environments while addressing emerging security challenges.

Details

• Working location: Central
• Working hour: 9am to 6pm / 10am to 7pm (Flexible arrangement), hybrid work arrangement
• Salary package: Up to 13K + AWS + Attractive Bonus Scheme
• Others benefits: Group insurance, above industries standard leave benefits, good employee welfare, annual dinners, cruise events, overseas trip, learning & development etc.

Responsibilities:

• Develop and execute cloud security strategies and roadmaps, provide leadership and direction to the cloud security team, aligning efforts with organizational objectives.
• Promote security best practices and foster a culture of security awareness across the organization.
• Design and deploy secure cloud architectures and solutions, evaluate and recommend security tools and technologies to enhance cloud security.
• Develop and manage IAM strategies to ensure secure and compliant access to cloud resources.
• Implement and enforce IAM policies, procedures, and controls for managing identities, roles, and permissions.
• Establish, enforce, and monitor cloud security policies and procedures.
• Ensure adherence to industry standards, regulations, and best practices (e.g., GDPR, HIPAA, NIST).
• Conduct regular security audits and risk assessments to identify and mitigate potential risks.
• Lead incident response efforts for cloud security incidents.
• Conduct root cause analysis and implement corrective actions to prevent future incidents.
• Partner with DevOps, IT, and development teams to integrate security into all stages of the software development lifecycle (SDLC).
• Collaborate with external vendors and partners to ensure robust security solutions.
• Regularly analyze security logs, alerts, and reports to detect and respond to threats.
• Prepare and present security metrics and reports to senior management.

Requirements

• Min 7years of experience in cloud security, with expertise in AWS, Azure, or Google Cloud Platform and min 2years in lead position.
• Strong understanding of cloud security & cloud infrastructure architectures, frameworks, and best practices.
• Relevant certifications such as OSCP, CISSP, CCSP, or AWS Certified Security – Specialty is a plus point.
• Knowledge of container security, Kubernetes, and microservices architecture.
• Hands-on experience with cloud security tools and services (e.g., AWS Security Hub, Azure Security Center).
• Proficient in security technologies such as IAM, encryption, SIEM, IDS/IPS, and vulnerability management.
• Familiarity with regulatory and compliance frameworks (e.g., ISO 27001, SOC 2).

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

• Low Yong Wei (Wyman) - R1550983
• ScienTec Consulting Pte Ltd - 11C5781

Benefits:

• Performance Bonuses and Incentives
• Opportunities for professional development and career advancement
• Collaborative and inclusive company culture

Responsibilities:

• Oversee and coordinate the maintenance activities of the team, including preventive, predictive, and corrective maintenance
• Develop and implement maintenance strategies and procedures to optimise equipment performance and minimise downtime
• Monitor and analyse maintenance data to identify trends and opportunities for improvement
• Provide technical guidance and support to the maintenance team, ensuring they have the necessary skills and resources to perform their duties effectively
• Collaborate with other departments, such as production and engineering, to ensure a coordinated and integrated approach to maintenance
• Ensure compliance with all relevant health, safety, and environmental regulations
• Participate in the development and implementation of continuous improvement initiatives
• Manage and mentor the maintenance team, fostering a culture of continuous learning and development

Requirements:

• Minimum 5 years of experience in a maintenance supervisory or team lead role, preferably in the chemical processing industry
• Strong technical knowledge of industrial equipment, maintenance best practices and troubleshooting techniques
• Excellent problem-solving, critical thinking, and decision-making skills
• Proven experience in leading and motivating a team of maintenance technicians
• Effective communication and interpersonal skills, with the ability to liaise with stakeholders at all levels
• Fire Safety Manager certification will be added advantage.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1985234

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• A minimum of 10 years of experience in multiple SAP implementation and support projects is required.
• Designing and configuration of end-to-end convergent charging processes with Integration of SAP Convergent Invoicing, Convergent Mediation and SOM.
• Exposure to highly customized and complex billing solutions.
• Designing and configuration of Charge plans, charges, and refill plans, refill logic, translation tables, pricing macros etc.
• Possess solid understanding of Java API’s and SOAP Web services.
• Hands on in designing Rating Process, Charging Process, Refilling and Rerating, Session Rating.
• Exposure to Health Care Sector (added advantage)

We are a leading provider of arts education, offering visual arts classes, holiday art camps, and events for children and adults worldwide.

With a mission to inspire creativity and self-expression, we create educationally rich environments where imagination thrives.

Join our team and help shape the future of art education in Singapore!

About the Role:
As an Art Studio Manager, you will oversee the daily operations of three studios located at Great World, Tanglin Mall, and Jurong East. This dynamic role requires you to manage studio performance, ensure operational excellence, and nurture customer relationships. Your responsibilities include:

• Overseeing daily operations and managing team performance across all studios.
• Scheduling weekly team shifts and facilitating in-house training sessions.
• Managing customer accounts, addressing inquiries, and following up on leads.
• Monitoring and restocking studio resources to ensure smooth operations.
• Ensuring studios are clean, organized, and safe.
• Conducting weekly team meetings to align on goals and updates.
• Leading hiring processes for new teachers and staff.

This is a 5½-day workweek role. Flexibility is required to travel to all three locations.

About You:
We’re looking for a motivated and results-driven individual with a passion for arts education and team leadership. Ideal candidates will have:

• Proven customer support and sales experience.
• At least 1 year of supervisory experience.
• A minimum of 1 year of experience working with children.
• Strong organizational skills and attention to detail.
• Self-motivation and a results-oriented mindset.

What We Offer:

• A chance to lead and inspire a talented team.
• Opportunities for professional growth in a creative environment.
• The satisfaction of making a meaningful impact on students’ lives.

Next Steps:
Ready to take the lead?

Apply directly via the website or send your resume to [email protected].

We look forward to welcoming you to our creative community!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

About our client: Our client is a leading international engineering consultancy.

*Please note that this role will be hired on a contract basis and will be seconded to our client's project*

Work Location: Tuas (company transport is provided in selected MRT stations)

Working days: 5.5 days

About the role:

The Lead Resident Engineer shall be in the discipline of Electrical, Instrumentation & Control in delivery of large-scale power generation project. The Engineer shall have at least 10 years of relevant engineering experience in delivery of large-scale industrial/ utilities projects (e.g. waste, water, oil & gas, power) or relevant experience in delivering large solid waste management projects (e.g. WTE, sludge incineration, materials recovery and food waste treatment).

The duties shall include the following but not limited to:

· To work as owner’s engineer to lead the ICA project implementation at site.

· Assist Chief Resident Engineer in daily supervision and coordination duties for ICA discipline.

· Project delivery planning including time and manpower scheduling.

· Source and interview for Resident Engineers and Resident Technical Officers for ICA discipline

· Strong capability of specification capability for all ICA-related specification. e.g. DCS / PLC system configuration, topology and controller, RIO engineering.

· Enforce Specifications, International Standards, Singapore Standards and good practices

· In-depth of understanding for automation package for contract implementation of automation systems for WtE project.

· Contracts management of ICA discipline for the WtE project

· Review the EICA submittals from Contractors for Process like Waste Reception system, Incinerator-Boiler System, Water Steam Cycle, weighbridge system, building services, Enterprise Resources Planning, Communication Network Infrastructure, DCS, PLC, EMIS, PFMS etc.

· Essential understanding of P&ID of process engineering

· Liase with the Engineering Manager and the Project Technical Specialists on the review and approval of design submissions including calculations and drawings

· Engage in Technical discussion EICA related issues with the contractor and client

· Attend site meetings and resolve technical issues with Contractors

· Define Inspection and Special testing requirements and ensure coordination of those efforts on all contracts

· Ensure the documentation fully complies with the specifications and standards

· Participate in HAZOP review, SIL safety and design for safety workshops

· Work with electrical team closely for all power and process interfaces

· Participation in FAT of automation equipment, DCS, PMS, PLC and RIO

· Provide Technical support in Testing and Commissioning of the plant.

About you:

· Degree in Electrical / Electronic/Instrumentation & Control Engineering recognized by the Professional Engineers Board

· Registered as Resident Engineer with the Joint Accreditation Committee of the Institution of Engineers Singapore / Association of Consulting Engineers Singapore

· At least 10 years of relevant experience in design and construction of large Waste-to-Energy (WTE) projects or waste/water management projects in Singapore, particularly experience in power plant or WTE processes.

*Please note that only shortlisted candidates will be contacted.

EA Name: Kingsforce Management Services Pte. Ltd.

EA Licence Number: 94C3545

EA Personnel Name: Paola Jane Ofrasio Fajardo

EAP Personnel Registration Number: R1325507

The Client is a pretigious global bank.

Job Description

• Coach and guide relationship managers to achieve sales targets
• Ensure that the relationship managers adheres to all service standards
• Ensure that relationship managers comply to all regulations and compliance standards
• Able to manage and mitigate operations risk and ensure that the Bank’s operational requirements are adhered to

Skills and Requirements

• Minimally 6 years of experience within the banking scene with a proven track record in product sales & team management
• Processes strong knowledge in cross border regulations
• Strong stakeholder management skills

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

(EA: 11C5502 / R2199597)

About Us

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.

About the Team

With the mission of "Inspiring New Life and Helping Good Business", Local Service is committed to becoming the most trusted local service platform for users and partners.

In Local Service, through POI, Video, LIVE, Search, and other various products, services and roles related to life are creatively connected, making the daily life experience richer, more unique and more innovative.

At the same time, Local Service creates an inclusive and fair healthy business environment, helping merchants, service providers, creators and other roles to continuously create revenue and improve efficiency.

Based in Singapore, we are on the lookout for Partner Managers who can drive growth and enrich our ecosystem. TikTok's local service partnerships are a critical means of accelerating the platform's service offerings to users and merchants. As a Partner Manager, you are expected to provide deep product insights and ongoing consultative support to TikTok's product and local service teams. The immediate focus will be on top local service partners in travel, food, and leisure to further accelerate service offerings on TikTok.

Responsibilities:

- Act as a Strategic Partner Manager to new verticals/initiatives to scale business growth and service

- Identify opportunities, develop and implement initiatives to local service partnership offerings on TikTok

- Work cross-functionally within new verticals, and other organizations to drive revenue and increase partnership and deeper collaboration

- Drive product and partner adoption and provide ongoing education about new and existing Tiktok products, focusing on those that leverage APIs and other advanced technology.

- Develop scaled approaches and processes to in-market activity and communication.

- Represent TikTok in external meetings with C-level executives while displaying the highest personal integrity and ethics.

Minimum Qualifications

- 5 years in client-facing roles, specifically in partner management

- Proven track record of successful cross-functional collaboration with peers and managers, both within the organization and with external partners.

- Demonstrated ability in presenting to diverse audiences, including internal teams and external stakeholders, across various levels of seniority.

- Strong experience in defining, developing, and leading significant projects.

- Proficient in negotiation and possess solid quantitative/analytical skills.

Preferred Qualifications

- Preferred experience in the user technology industry.

- Preferred experience working as part of a global or international team.

- Robust product acumen, with the ability to understand and contribute to product strategy.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

BlueSG is the first and only point to point car sharing service in Singapore, offering a convenient, flexible and affordable mobility option to all, complementing public transport while reducing the need for car ownership. With a 100% electric fleet, BlueSG provides a sustainable transportation solution, eliminating direct carbon dioxide emissions as compared to traditional vehicles.

Join us if you’re passionate about our business, ready to contribute, and resonate with our core values – Collaboration, Curiosity, Customer-Centricity, Empowerment and Respect!

About the role

The Team Lead will organise, direct, and monitor the daily activities of a team of Customer Experience Agents. This role involves ensuring high levels of customer service, adherence to company policies, and continuous improvement of team performance.

• Organise and oversee shift duties for the team.
• Supervise and mentor a team of Customer Experience Agents to achieve performance goals.
• Ensure emails, live chat and calls handled by Customer Experience Agents are correctly managed.
• Monitor calls to observe individual demeanour, technical accuracy, and adherence to company and client policies and procedures.
• Handle and escalate sensitive calls when necessary.
• Provide real-time feedback and conduct monthly reviews.
• Identify and address process bottlenecks and inefficiencies to improve overall performance.
• Collaborate with other departments to ensure seamless communications and alignment of goals.
• Handle any ad-hoc tasks assigned to support operational needs, process improvements, or special projects.

What We’re Looking For

• Proven experience in a customer service role, with at least 2 years in a supervisory position.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to provide constructive feedback and handle sensitive situations.
• Ability to work under pressure.
• Attentive to details.
• Proficiency in using customer service software tools such as Zendesk.
• Rotating 12 hours shift work is required, including night shifts, weekends and Public Holidays.

Are you a data professional with a passion for new technology and data governance trends? Do you understand the challenges of managing data at an enterprise scale? Are you excited about enabling data and analytics users by providing self-serve product-centric capabilities? If so, we invite you to join our team and help design and build our company's innovative data-driven future. As the Technical Lead for Enterprise Data Access Control, you will oversee all technical aspects of the design and development of EDAC, our self-service data access control product.

Responsibilities

• Oversee all technical aspects of the design and development of EDAC, our self-service data access control product.
• Lead a team of experienced data engineers and developers, working with the Product Manager and other product teams integrated in the EDE Product Line.
• Form a close relationship with technology vendors of industry-leading data products and help shape and deliver our product roadmap.
• Participate in new technology evaluations to identify opportunities and estimate effort to support the product roadmap with new tools.
• Manage the development team, working closely with the Scrum Master, the Product Manager, the Solution Architect, and other product teams in the product line.
• Run an agile delivery team, clarify requirements, design features, assign tasks in JIRA, support developers, produce and track estimates, oversee the development lifecycle and documentation, and escalate issues to the Product Manager or the Solution Architect as needed.
• Liaise with support and maintenance teams and infrastructure teams providing services to host your product.
• Work closely with key technology and service partners to ensure their products are correctly configured and delivering to help our product roadmap.

Qualifications

Required

• Bachelor’s degree in computer science, Information Technology, or related field.
• 8+ years of experience in software/data engineering and architecture.
• 5+ years of experience in data and analytics delivery initiatives.
• Ability to work in a fast-paced environment, driving results while collaborating with multiple simultaneous projects.
• Ability to work collaboratively with global teams across multiple departments, including offshore teams operating in different time zones.
• Proven track record of delivering projects on time and within budget.

Preferred

• Understanding of data or related trends such as Data Fabric, Data Mesh, Zero Trust, Data-as-a-Product, data ownership, and governance strategies.
• Knowledge of the AWS cloud ecosystem from a data and analytics standpoint, including a working knowledge of devops.
• Knowledge or experience of industry data access control products such as Immuta, Okera, Privacera, Apache Ranger, Security.ai, Cyral, Axiomatics etc.
• Knowledge of Enterprise metadata catalog tools such as Collibra, Amazon Glue, Informatica, Alation, Apache Atlas, Zaloni, etc.
• Data layer tools such as Databricks, Starburst Trino, Amazon Redshift, dbt, Matillion.
• Understanding of AI & Machine learning life cycle management and AI/ML model life cycle, tools like Amazon Sagemaker, DataRobot, Dataiku.

The incumbent will oversee the design, planning, coordinating, organization, implementation and evaluation of the Worship & Music – Audio Visual (“AV”) programmes, activities and workstreams.

This role will involve people management responsibilities and require the individual to work a 5.5-day week; including weekends and occasionally work on evenings. Appropriate rest day and time-off-in-lieu will be granted.

MAIN DUTIES AND RESPONSIBILITIES

1. Oversee the AV team in their organisation, implementation, execution, and management of programmes and activities and operations and workstreams of the AV team. These include pre-service, in-service, post-service, and maintenance workstreams, such as rehearsals, tech runs, sounds checks, livestream monitoring, troubleshooting, etc.

2. Oversee the AV team in their investigation, evaluation, selection, procurement, installation, deployment, operation, and maintenance of technical equipment and infrastructure to serve the AV needs of the church’s multiple and multi-site worship services. These equipment and infrastructure include but are not limited to: amplifiers, sound mixers, video cameras, video mixers, stage lighting, lighting mixers, livestream software, related hardware, subscriptions and licenses, etc.

3. Regularly assess the AV needs of the congregation and the church’s multiple and multi-site worship services.

4. Proactively consider, research, and assess the evolving needs of the AV, and develop strategies for short- and long-term effectiveness and fruitfulness, always in line with the church’s vision and direction.

5. Recommend, design, and evaluate strategies and structures that support the church’s AV needs in an optimal and sustainable manner. Such strategies and structures should consider technical, manpower, and cultural needs and resources.

6. Develop and oversee sustainable long-term strategy to recruit, train, and develop volunteers and lay leaders to take on the role of AV volunteers.

7. Oversee the sourcing, recommendation, development, evaluation, and implementation of tools, courses, and materials to serve the church’s AV needs, including the needs of AV volunteers.

8. Maintain an awareness of the spiritual health of AV volunteers, and where needed, provide or direct them to pastoral care.

9. Ensure sound ministry budgeting and financial management by the AV team.

10. Ensure compliance with church policies and guidelines by the AV team.

11. Develop and sustain a positive team culture of trust, collaboration, and mutual support.

12. Perform people management responsibilities such as evaluation of team staffing requirements, review of performance appraisals and development needs, and conducting career conversations.

13. Any other duties as assigned by the supervisor.

QUALIFICATIONS

Essential:

Diploma, degree or postgraduate certification in the areas of worship, music, audio and visual production or other closely-related fields.

Desirable:

• Certification in Leadership, Management or other closely-related fields.
• Diploma, degree or postgraduate certification in the areas of Theology, Divinity, Christian Education, or closely-related fields.

RELEVANT EXPERIENCE AND SKILLSET

Essential:

• At least 4 years of relevant working experience and personal involvement in the areas of worship & music and/or AV production.
• Working level knowledge of technical elements of Audio-Visual systems and workflows. Specialist technical knowledge is not an essential requirement for this managerial role.
• Demonstrated ability to lead, manage and motivate others.
• Demonstrated ability to effectively communicate with and drive collaboration between different stakeholder groups.
• Ability to meet deadlines.
• Ability to guide others to resolve conflicts professionally and with humility and respect.

Desirable:

• Previous involvement in strategic planning or a similar function.
• Strong administrative and organizational skills.
• Willingness and ability to leverage new technologies, where appropriate.

Responsibility:

• To manage the site team, which consists of Network, Server, ID Administrators, Operators and Deskside Engineers; and responsible for all IT Services rendered at the Institute.
• To manage the Client representatives such as Account Managers, IT Managers, SLO, CIO and other users who are recipients of the Services.
• To be the Site Coordinator at the Institute, as a Single Point of Contact ("SPOC") and as a liaison officer for the End Users. In addition, he /she also acts as a supervisor to all the Onsite Support Staff.
• SLA Performance – Ensure no SLA Failure
• IMAC Reports – Ensure all IMAC Requests are performed in accordance with the SLA
• Tracking of Cases – Ensure all cases are tracked to closure in accordance with the deliverables
• Resources – Manage the resources on day-to-day basis to ensure designated resources are in place.
• Compliments and Complaints – Work closely with the Institute to ensure high compliments and no or nil complaints.
• Day to Day Operations is run with minimal interruptions to the services
• All meetings with internal and external parties are documented and followed through
• Responsiveness – All emails, calls and any other communication are responded to, on a timely manner

Required Experience:

• Bachelor's degree / diploma in computer science, business, or a related field.
• 2-3 years of management and related experience in IT
• Proven ability to solve problems creatively.
• Strong familiarity with project management software tools, methodologies, and best practices.
• Excellent analytical skills.
• Strong interpersonal skills and extremely resourceful
• Comfortable to work in a healthcare environment. This role will require you to take the necessary vaccines

Responsibilities

Support continuous improvement throughout the development life cycle of enterprise level software solutions. This includes enhancing / maintaining of software applications.

• Perform system integration testing and troubleshooting of software application issues.

• Conducts unit testing using unit test frameworks.

• Create and maintain documentation for software design specifications.

Requirements

• Candidate must possess at least a Diploma/Degree in Computing/Information Technology or related field

• Possess good analytical, problem-solving skills

• Should have at least 5 years of development experience in Java

• Experience in Spring/Spring Boot framework

• Experience in relational databases such as Oracle and MySQL

• Experience in implementing web services such as SOAP and RESTful web services

• Experience in frontend frameworks such as Angular, Struts, jQuery and Bootstrap

Good to have:

• Experience in Agile development environments

• Experience in DevOps toolchains

• Experience in container platforms such as Docker and Kubernetes

• Experience in messaging platforms such as Kafka and IBM MQ

Licence no: 12C6060

Qualifications

• Bachelor’s degree in computer science, Information Technology, or a related field with at least 10 years of experience in solution architecture, design, and implementation.

• Proven experience as a Technical Lead, Solution Architect, or similar role in telecommunications or related industry, with a strong focus on enterprise systems such as CRM, Billing, and Customer Experience platforms.

• Deep expertise in Salesforce and Cloudsense platforms, including configuration, integration, and customization.

• Strong knowledge of Billing and Rating systems, with experience in implementation and integration with CRM platforms.

• Experience in the telecommunications industry or related fields is preferred.

• Familiarity with Agile methodology and working in fast-paced, dynamic environments.

• Strong analytical, conceptual, and problem-solving skills.

• Excellent communication and collaboration skills, with the ability to work across teams and manage stakeholder expectations.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Project Manager / Delivery Lead to support our client in Singapore which is a top global investment bank. The incumbent will play a critical role in delivery on the transformation program. He/She will work with product teams, technical leads, and vendor SMEs, and will have direct accountability in ensuring that business requirements are designed and implemented as per expectations.

Responsibilities:

• Lead the implementation of GPE platform, including successful integration of the platform with ecosystems.
• Leverage domain and technical expertise to set direction and drive project execution.
• Foresee and proactively address risks, issues, and dependencies.
• Work with business, operations, internal technology teams, and with vendor partners to ensure successful project delivery.
• Act as the primary liaison between the vendor and internal technology teams.
• Manage stakeholder expectations with respect to scope, deliverables, and timelines.
• Coordinate and facilitate routines to support delivery – E.g., kick-offs, status reviews, stakeholder meetings, change controls, tollgates, etc.
• Ensure execution and delivery meets stakeholder expectations in terms of the functionality, quality, timeline, and cost.
• Ensure Enterprise Change Management and other policy requirements for technology solutions are met for the epics/features delivered.
• Measure delivery, maturity, and performance and review the metrics to identify improvement opportunities.
• Partner with multiple, cross-functional stakeholders across GPS, GT&O and other teams to drive development of execution plans to enable realization of GPE strategies. Execution plans outline multi-year strategic outcomes (based on target state) and the activities required to support achievement of those outcomes.
• Summarize, create presentations, and present initiative-specific, compelling, executive-ready presentations conveying the strategy, business case, and recommendations to Senior and Executive Leadership across product, operations, technology, and compliance.

Requirements:

• Possess at least 4 – 6 years of Project Manager / Delivery lead related experience in the banking / financial domain
• Experience in the payments domain will be an advantage
• Finacle implementation and integration experience in a global bank setup is a plus.
• Good working knowledge of Agile methodologies, JIRA, and Defect management tools.
• Proven ability to lead agile teams and manage delivery of complex, integration projects in a matrix organization.
• Strong technology delivery capability and leadership from strategy alignment, solution design, E2E program/project delivery to problem solving.
• Remove impediments to the ability of the team to deliver and is keenly focused on the activities and progress of the Agile project team
• Experience working with product and service vendors, and with the onshore-offshore delivery model.
• Ability to drive senior level discussions with good communication skills.
• Ability to influence & work with regional and global partners/stakeholders to drive the program forward.
• Execution and result oriented. Aptitude for critical thinking, problem solving, and decision-making.

about the role

• Be the subject matter expert in technology and functional aspects related to regulatory and compliance operations
• Design, implement, and optimize compliance technology solutions, including AML monitoring and sanctions screening.
• Ensure systems align with local and international regulatory requirements, such as MAS guidelines and FATF standards.
• Collaborate with compliance, IT, and business teams to translate requirements into functional technologies.

skills and experience required

• Bachelor’s degree in Computer Science, or equivalent
• Minimum 10 years of experience in a tech delivery role in compliance technology within banking or financial services.
• Strong knowledge of AML, sanctions, and regulatory frameworks, paired with technical expertise in compliance tools.

To apply online please use the apply function, alternatively you may contact Chloe Chen at chloe.chen(@)randstad.com.sg. (EA: 94C3609 /R1768253)

P-Serv is hiring Team Lead for our project. The role as a Team Lead is to manage ground operation, team management and deployment matters. The role is required to run on 12-hours shift.

Scope of Work

• To lead and manage the Team on ground, including overseeing and tracking of all day-to-day project activities
• To be accountable for the deployment / re-deployments of staffs to coop with any sudden / significant operation needs
• To formulate and keeping updated, an extensive Business Continuity Plan to handle emergency situations
• Acting as the single point of contact in coordination and consultation with the stakeholder
• To ensure all staff deployed under this Contract adheres to the SOPs, guidelines, directives, and/or requirements stipulated by the Authority at all times
• To investigate all complaints and feedbacks received and provide Corrective Actions Plan prior to closure of investigation
• Propose changes to the SOPs to reflect and address the changing operational requirements
• Conduct independent checks on all the financial records and review the adequacy of control
• Conducting training for the team to ensure that they are adhering to the SOP at all time
• Attending all monthly progress meetings as well as be responsible for recording the minutes of all meetings that are conducted
• Conducting monthly audit checks on the Project Management Team at all locations to ensure they are well-versed in the stipulated SOPs & requirements
• Any other ad-hoc duties as assigned

Pre-requisite

• Min. 2 years of Supervisory experience
• Comfortable in performing 12 hours shift for ground work and operation

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our privacy policy.

EA License No. 90C3494

EA Registration No. R1441973 | Winson Chng (Senior Lead - TA)

Join P-Serv's project team and established close working relationship with our client in the Tourism & Avaiation Industry. This role as HR Admin Lead manages a team in their daily operation on Administrative and HR Matters. You are required to work fully on-site with the team to establish effective HR operation. Your presence will bridge through both internal and external stakeholders. You are also required to establish new SOP and identify ares of improvement.

Scope of Work

• Overseeing the team in daily tasks and ensure efficiency, quality and service deliverables
• Ensuring the team to adhere to Standard Operation Procedures (SOP)
• Regular supervisory audit check on the team performance and compliance
• Coordinating of HR Matters such as Recruitment Process, Resignee Process, Orientation Programme
• Preparing of monthly reports, quaterly performance reports to measure effectiveness of the team
• Providing of operational to team members and fostering a positive and motivating environment
• Conducting of weekly and monthly team meetings with members to find out their status of work, address to any grievances or queries
• Providing of real-time coaching to enhance work and personal capabilities
• Gathering of feedback from internal/external stakeholders and analyse issues raised in order to provide solutions to the team
• Analyse statistical data, trackers and reports to identify and determine operaiton issues/causes and for improvement
• Develop new Standard Operation Procedures (SOP) and identifying of areas of improvements
• Manage and plan team manpower management to project operational needs and provide timely updates to PServ on short/long term manpower resource
• Manage and administering relevant P-Serv administration requirements, provide and execute co-coverage plan, including but not limited to cross-functional knowledge transfer training, development and designing of team members existing and future portfolios
• Collaborate with stakeholders to provide operational workflow / requirements for new system launches or
  system changes and participate in system enhancement activities such as systems User Acceptance Testing of application where required

Requirement

• Degree with 3-4 years of experience in HR Administration
• Prior experience in leading a team in daily operation
• Strong verbal and written communication skills, especially in report writing, consolidation of performance reports and presentation
• Tech-savvy with good proficiency in Microsoft Office tools and HRIS systems (SAP SuccessFactors or other leading HRIS systems)
• Independent thinker, meticulous with details with good analytical skills to quickly sort through information and ability to identify problems and develop appropriate solutions

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EA License No. 90C3494

EA Registration No. R1441973 | Winson Chng

Job description

The Business Strategy & Operations organization provides business critical insights using analytics, ensures cross functional alignment of goals and execution, and helps teams drive strategic partnerships and new initiatives forward. We stay focused on aligning the highest-level company priorities with effective day-to-day operations, and help evolve early stage ideas into future-growth initiatives.

Additional job description

The Go-to-Market Operations (GTM) team ensures that Google's complex and ever-evolving ads business runs smoothly. We are instrumental in setting the go-to-market strategy and guiding flawless execution and operations against the strategy. We stay focused on aligning the highest-level company priorities with strong day-to-day operations, while also helping to evolve early stage ideas into future-growth initiatives. We have teams embedded in each of the major Ads business areas, and global teams that work across the business areas. Team members are analytical and strategic with a pragmatic sense of how to get things done.

This individual contributor role sits within the Product Go-to-Market team, tasked with accelerating and defending large customer revenue growth across the region via the development and adoption of products, tools and program best practices. Our team is looking for a highly motivated, top performing individual to lead the APAC 3P partner go-to-market strategy for Google’s Marketing Mix Model (MMM), Meridian, and Google Analytics. This role will be charged with building and cultivating the 3P partner ecosystem, including leading regional certification, funding program governance, enablement needs and market-to-product feedback loops. This role will also serve as the senior specialist and thought leader on product partner strategy across agencies, independent and specialized services organizations and be responsible for leading regional thought leadership.

Qualifications

Job responsibilities

• Build the Google Next Gen Marketing Mix Modeling (MMM) 3P ecosystem, including, but not limited to certifying APAC-based partners, overseeing funding deployment and partnering with data science and MMM specialist teams to maintain services quality and upskilling.
• Develop and lead regional GTM initiatives on Google Analytics and Next Gen MMM that help partners grow their practice and product portfolio through scaled solutions and services.
• Create internal awareness of partner network servicing Google Analytics & MMM, joint solutions offerings, and capabilities with relevant regional and in-country sales leads; support the integration of the latter into customer services and program deployment.
• Support Google partner sales teams on advocating for Google Analytics and Next Gen MMM solutions value proposition inside the partner organizations. Drive thought leadership on Next Gen MMM and Google Analytics externally.
• Establish and maintain partner-to-product feedback loops to ensure partner input into product roadmaps, use cases and the development of technical and GTM enablement.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 8 years of experience in management consulting, sales operations, business strategy, investment banking, venture capital, private equity, or corporate advisory, or 6 years of experience with an advanced degree.

Preferred qualifications

• MBA.
• Extensive knowledge in partner customer lifecycle, commercial offerings and have experience managing services partnerships.
• Experience working with and influencing senior sales executives and a broad range of internal stakeholders from sales, marketing through to integrations and data science teams.
• Exceptional leadership presence and communication skills, with the ability to quickly absorb technical concepts and effectively communicate them to a non-technical audience.
• Track record of designing and leading complex cross-functional work programs and go-to-market strategies.

Full Stack (C#, Javascript)/ Team Lead (Satellite)

Team Lead - Software (Satellite) is responsible for driving the design and architecture of satellite ground control and antenna management software systems. The incumbent is required to lead the software team in implementing design, testing, verification, and validation of all software components. Implementation of cybersecurity measures for software applications and planning for software maintenance, training, and consultancy to users on the deployed software is required.

Job Responsibilities

• To lead the software team in implementing design, testing, verification, and validation of all software components.
• Implementation of CyberSecurity Measures for Software Maintenance and provide consultancy.
• Plan and provide necessary software maintenance, training, and consultancy to users on the deployed software.
• Continuously develop new skills & techniques in software technologies to improve and reduce software development time and effort.
• Participate in the definition and development of future products.
• Collaborate with various stakeholders including customers, and engineering teams across organizations.
• Able to challenge the status quo, think different, thrive in ambiguity, care for team members and being ever curious.

Job Requirements

• Having good experience in handling the design and architecture of satellite ground control and antenna management software systems.
• Strong in developing Full stack applications using C# and Javascript.
• Demonstrated experience in implementing cybersecurity measures for software applications.
• Good experience as a Team Lead in leading the software team in implementing design, testing, verification, and validation of all software components.
• Implementation of cybersecurity measures for software applications
• At least 8 years’ experience in mission critical system software development.
• Proficient in developing full stack applications, preferably with C# and Javascript.
• Experience with database, API design, network architecture, message broker, and cloud technologies.
• Experience with core engineering infrastructure tools such as GIT servers, CI/CD pipelines, Container Technologies.
• Knowledge in Computer Engineering or related field.
• Possess agile software development lifecycles experience
• Good understanding of hardware.
• Able to communicate in English and work in a fluid, innovative environment.
• Singaporean only

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Job Description

Role: Senior ETL Test Lead

Must Have:

• At least 10+ yrs. quality assurance with exposure/experience in Agile Development environments for DWH/ETL Projects.

• Experience with Query Surge automated testing tools or equivalent automation skills.

• Can write ETL Testing scripts (using SQL/Python)

• Have deep knowledge of Data Warehousing concepts, ETL Process and cloud systems.

• Has strong testing experience with snowflake and on prem Hadoop and Teradata

• Hands on experience of different DBs like, MS SQL Server, Oracle, DB2 etc.

• 2-3 yrs. Of Domain Knowledge for Banking Projects.

• Identifies, communicates, and escalates issues as required

• A team player and self-starter who will work side by side with the development team

• Ability to multi-task, prioritize tasks and quickly adjust in a rapidly changing environment

• Excellent verbal and written communication skills

• Thorough working knowledge of software testing methodologies and the testing life cycle

Good to have:

• Data Migration testing projects for Cloud or on- premise databases.

• Ability to work independently with clients, proactive, and self-managed

• Solicitation and elicitation of client needs and requirements

• Project Management and Software Development Methodologies

• Industry experience in Banking domain is beneficial

• Familiarity/exposure to programming languages and SQL to allow for defect triaging and automation

• Familiarity/exposure to scripting languages used in test automation

EA Number: 11C4879

P-Serv is partnering our Client, a leading name in the transportation statutory board. We are looking for dynamic talents to be a part of our team! If you have what it takes, click on to apply:

Job Responsibilities

• To assist Supervisor in overseeing the ground operation at respective site with respect to overall staffs deployment
• Attending to all operational matters and make situation decisions to minimize disruption to the operation
• Ensure that all staff deployed on site adheres to the general rules relating to personal safety, security & guidelines
• Ensuring proper distribution of workload among the team & providing training and guidance to CSO
• Attending to emergencies, urgent calls and implementing contingency plans procedures in accordance to SOPs
• Ensure that all office equipment, computer peripherals and communication equipment are handled and maintained in good working condition
• Submitting daily statement of accounts together with the relevant reports using the format approved
• Any other ad-hoc duties as assigned

Job Requirement

• Minimum GCE A Level / Diploma in any discipline with 1 to 2 years of supervisory experience
• A good team player, with cheerful personality and positive attitude
• Able to multi-task and meticulous with details, good communication and interpersonal skills
• Able to maintain confidentiality and sensitivity in the management of work
• Willing to commit rotating shift, weekends & public holiday

Other Informations

• North & West location available
• Working Hours: Rotating Shift

We regret to inform, only shortlisted candidates shall be contacted.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.p-serv.com.sg. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

EA License No: 90C3494 | EA Personnel No: R21100082 (Mavis Goh)

Location: Kallang

Sales Team Lead (Retail Category)

Reporting to: Retail Sales Manager

Duration: Perm

Budget: $4.5K (Able to stretch a bit depending on experience)

Position Summary: Retail Sales Executive/Team Leader is responsible for leading a team to drive the growth and retention of key client relationships. This role focuses on developing and executing long-term strategies to maximize business opportunities, ensuring that key accounts are prioritized based on their revenue potential and strategic importance. Retail Sales Executive/Team Leader acts as the primary point of contact for top-tier clients, ensuring their needs are met while driving sales and revenue growth.

Key Responsibilities:

1. Leadership and Team Management

· Lead, mentor, and manage a team.

· Set team goals and ensure the team meets performance targets.

· Conduct regular team meetings to discuss progress, challenges, and opportunities.

2. Key Account Strategy Development

· Develop long-term strategies to manage and grow relationships for each account.

· Identify opportunities for business expansion, including cross-selling and up-selling.

· Collaborate with senior management to align key account strategies with company goals.

· Prioritize key accounts based on revenue potential and strategic value.

3. Client Relationship Management

· Build and maintain strong relationships with key stakeholders and act as the primary point of contact for top-tier clients, ensuring their needs are met.

· Handle client concerns, resolve issues, and ensure high levels of customer satisfaction.

· Regularly review client accounts to ensure optimal service delivery and address any gaps.

· Identify at-risk clients and develop strategies to retain them

· Implement customer feedback programs to continuously improve client satisfaction.

4. Sales and Revenue Management

· Drive sales growth by developing tailored solutions for key clients.

· Meet or exceed sales and revenue targets set for key accounts.

· Lead negotiations for contracts, pricing, and service level agreements (SLAs).

· Track the performance of key accounts and adjust strategies to meet financial goals.

5. Market and Competitor Analysis

· Monitor and stay updated to market trends, customer behavior, and competitor activities.

· Provide insights and recommendations to improve the company’s position in the market.

· Use market intelligence to anticipate client needs and adapt strategies accordingly.

6. Account Planning and Reporting

· Prepare and deliver reports on account performance to senior management.

· Track KPIs such as sales growth, client retention, and customer satisfaction.

· Conduct regular account reviews to measure progress and identify opportunities for improvement.

7. Budgeting and Financial Planning

· Prepare budgets and forecasts for key account activities.

· Manage financial aspects of key accounts, ensuring profitability and cost efficiency.

· Monitor expenses related to key account management and optimize resource allocation

How to Apply: Send your resume to:

• Source, identify, and assess Carriers (Airfreight)’ performance to ensure service quality, cost-effectiveness, and timely delivery of goods.
• Establish and maintain strategic partnership with Airlines and Logistics Service Providers in order to negotiate favorable rates and ensure service standards.
• Engage and drive carrier engagement/ procurement process, involving RFQ bidding with Carriers to secure the best rates in pricing and space for cost efficiency.
• Collaborate with internal stakeholders (Innovation and Operations team) to develop the cost effective Air products solutions to potential clients and optimize procurement processes that aligned with business goals.
• Execute the air procurement strategies to maximize the revenue through Air product solutions enhancement.
• Manage contract administrations including rate negotiations, service commitments, and performance metrics.
• Act as the primary point of contact between the company and key airline/ Logistics Service Providers partners.

Responsibilities:

• Bachelor’s degree with major in Business Administration, Transportation, Logistics, Supply Chain Management or related field is preferred.
• Minimum 8+ years of related working experience in Global Logistics Company or Airline/ Air Freight industry
• Deep understanding of Air spot rate and Supply Chain Management
• Good in negotiating with airlines and logistics service providers.
• Well versed in international air cargo regulations, including customs, security, and environmental standards.
• Proven track record in Air cargo sales experience- B2B Sales and Marketing
• Established good connection with Airlines/ Carriers and/or other co-loaders

Responsible for analysing business processes, identifying opportunities for improvement, and implementing ERP solutions that enhance efficiency and productivity.

The role requires a deep understanding of ERP systems, excellent analytical skills and the ability to collaborate effectively with various stakeholders.

RESPONSIBILITIES:

1. Lead the implementation of ERP systems, ensuring alignment with business goals and requirements. Provide ongoing support and maintenance for ERP applications and user permissions

2. Analyse existing business processes and workflows to identify areas for improvement. Collaborate with stakeholders to gather requirements and develop detailed specifications for ERP solutions.

3. Manage ERP-related projects from initiation to completion. Coordinate with cross-functional teams to ensure seamless integration of ERP systems. Perform user acceptance testing for any release of application patches and enhancements.

4. Deliver training programs for end-users to ensure effective use of ERP systems. Create and maintain comprehensive documentation for ERP processes, configurations, and user guides.

5. Undertake any other duties and projects as assigned.

REQUIREMENTS:

• Candidate must possess at least Degree in Computer Science/Information Technology or equivalent
• Min 3 years of experience as an ERP/System Lead or similar role.
• In-depth knowledge of ERP systems, business processes and improvement techniques (e.g.Microsoft Dynamics).
• Experience with ERP system upgrades and migrations preferred.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficiency in project management methodologies and tools.
• Familiarity with SQL and data management tools preferred.
• Certification in project management (e.g. PMP) or ERP systems preferred.
• Ability to work independently and as part of a team.