• Assist the Regional Manager in developing client base and increasing software license sales in Asia-Pacific, while also managing current customers.
• Conduct face-to-face and web-based meetings with potential and existing customers in the region, deliver presentations, and manage the sales process.
• Responsibilities include proposal preparation, follow-up, and deal completion.

Qualifications:

• Engineering degree (bachelor or master's).
• Minimum 3 years of work experience required.
• Strong English communication skills essential.
• Proficiency in process simulation software is advantageous.

Working Location: Kallang

Salary: $5000 - $8000/month

Key Responsibilities

Administrative Support

• Manage and maintain the executive’s calendar, including scheduling appointments, meetings, and travel arrangements.
• Screen calls, emails, and correspondence, and prioritize them for the executive’s attention.
• Prepare and edit reports, presentations, and other documents as required.
• Organize and maintain the executive's files, ensuring confidentiality and easy retrieval.

Coordination and Communication

• Serve as a liaison between the executive and internal/external stakeholders.
• Coordinate team meetings, prepare agendas, and record minutes.
• Follow up on action items from meetings to ensure timely completion.

Event Planning and Logistics

• Organize and manage events, conferences, and other functions.
• Handle logistics such as venue booking, catering, and travel arrangements for attendees.

Project Management

• Assist with special projects by coordinating resources, monitoring timelines, and updating the executive on progress.
• Conduct research and compile data to support decision-making.

Operational Support

• Monitor and manage budgets, invoices, and expense reports.
• Procure office supplies and equipment as needed.
• Oversee and ensure compliance with company policies and procedures.

Qualifications and Skills

Education and Experience

• Bachelor’s degree in Business Administration, Management, or related field (preferred).
• Proven experience as an Executive Assistant or in a similar role (typically 3-5 years).
• Flexibility to work extended hours, including evenings or weekends, if necessary.
• Willingness to travel occasionally for business purposes

* Location East side

Position Overview

Assist in managing Infrastructure and IT Security related, for Regional Office (South Asia Ocean Region).

Responsibilities

• Support the Regional Cloud Infrastructure hosting all the Critical Regional Business Solutions.
• Support Cloud Consolidation and Integration to Common Cloud for the Region.
• Plan, Design and Setup adequate Infrastructure for Operation Companies (OPCOs) to connect to Global and Regional Solutions.
• Support various Regional IT Infra projects, with primarily focus on Infrastructure, Elimination of Legacy hosted Infra.
• Support SD-WAN and other Infra Initiatives for the Region.
• Work closely with Global / Regional / Country IT teams to implement & Support Global IT Security Initiatives
• Manage other duties as assigned for Automation of Patch Management (Using Manage Engine), for GSOC, implementing Multi-Factor Authentication (MFA), Zscaler, Rapid 7 (Vulnerability Management), Trend Micro EDR and Others.
• Supporting initiatives advised by Global Security Audit (GSA) teams, resulting in overall improvement of IT Security Posture for the region.
• Assist in Documentation of IT Section Policies.
• Regular PDCA and follow up with Countries, to ensure Adherence for the above Initiatives.

Requirements & Qualifications

• Minimum Bachelor’s degree in IT or related field.
• Minimum 5 to 7 years In-Depth experience in Handling IT Infrastructure & IT Security at a Regional Level.
• Business driven with a Strong understanding of Prevalent / Current IT infrastructure and IT Security Solutions.
• Infrastructure Management and IT Security Skills.
• Cloud Solution Skills with a Must have experience to handle a regional Cloud Setup using AZURE.
• Understanding of relevant technology requirements required to handle the Responsibilities mentioned above.
• Strong Project Management Skills.
• Proven strength in strategic and conceptual thinking and design, implementation, and execution of strategies.
• Strong problem-solving and Co-ordination skills.
• Strong Vendor Management Skills.
• Good verbal and written communication skills.
• Proficient in Microsoft O365 Tools (Word, Excel, PPT and Others)
• Business travelling may be required for this position.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email [email protected]

We regret only shortlisted candidates will be notified.

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EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

Position Description

This position is responsible for sales growth of all NEWAY® products business within the stated region for NEWAY with direct responsibility for distributors/agents in the region.

Main Responsibilities

Specific Job Responsibilities

· Develop and maintain strategic level relationships with mainly new and to some extend with existing customers

· Visit potential customers to for new business prospect

· Develop profitable new business and growing share in the existing customer base

· Meet a defined sales target to achieve and operate within established policy guidelines

· Maintain and develop existing customers through high levels of service in order to expand and strengthen the relationship

· Manage (complex) sales cycles from lead to closure

· Coordinate complex cross divisional sales projects

· Prepare and implement business plan

· Act as a senior contact between Neway Valve and customers

· Communicate customer needs and requirements to internal departments

· Negotiate the terms of an agreement and closing sales

· Gather leads and market /customer information

· Regularly update in sales administration tools

· The summary above does not include all of the essential functions and qualifications for this position.

Qualifications/Requirement.

· Diploma /Degree in Mechanical Engineering or equivalent degree required.

· At least 3-5 years of sales engineering experience, preferably within Water/ Wastewater industries within SEA regions.

· Excellent communications and coordination skills and a motivated team player with clear leadership, strategic planning and execution skills.

· Proficient with computers, Microsoft software and ERP System.

· Good communication skill, presentation skills and able to liaise with factory.

· Candidate should be open to travel 50% plus of the time.

· Fluent in English both in speaking and writing.

Job Responsibilities:

• Point of contact for the retail business in Singapore for all HR related matters
• This is not limited to employee onboarding, payroll, claims and annual leave processes, implementing new HRIS, employer branding etc
• Responsible for monthly payroll processing/checking (30+ HC) + corporate office (abt 20 HC), insurance renewal and office administrative tasks for the Group and retail entities based in Singapore
• Liaison with the Union on all tripartite matters and collective agreement
• Support and leading HR transformation projects aiming to enhance operational efficiency, employee experience and organization culture
• Responsible for end-to-end recruitments across the board
• Manage the employee full life cycle from hire to retire
• Any other ad hoc duties as assigned

Job Requirements:

• At least 5 years of HR experience, preferably in the retail industry will be advantage
• Keen in HR Generalist and regional HR Transformation projects
• Have a mindset for continuous improvement (pro-active to reach out for clarification) and technical savvy
• Strong knowledge of Singapore and Malaysia employment laws and practices
• Possess good communication and interpersonal skills
• Good planning and organizing skills
• Knowledge of TimesSoft would be an added advantage

Interested candidates, submit MS Word resume to [email protected] or contact +65 62251232

Are you interested in how market demands in APAC & China behaves & evolves, and the impact you can deliver to bring more LEGO Sets into the hands of children?

Apply your demand management experience and operational excellence skills in balancing short term demand and supply to support the business in achieving its objectives!

This will be a 9 months Contract for a maternity coverage.

Core Responsibilities

• Assist the Business Units in achieving operational excellence in important measurements, such as readiness of novelties, availability of retail stocks, and service level to customers and consumers.
• Optimize demand/supply balancing in the operational horizon (up to six months) via in-depth analysis on weekly demand trends and corresponding supply imbalances.
• Work closely with BUs on topline management within operational horizon and ensuring the sync up E2E across Supply Chain
• Bring visibility and analysis on business risks and opportunities via performance analysis to facilitate decision-making
• Collaborate with cross functional teams to support execution of the weekly and monthly processes, and ensuring high coherency and standardization where applicable
• Driving governance of Regional Demand Management tools and processes to ensure coherence

Play your part in our team succeeding

We connect the dots by partnering different teams to balance demand and supply. This is done by driving cross-functional consensus across the operational horizon though collective processes and governance. As markets are at different maturity levels, You will need to show strong analytical approach and influencing skills to both lead both regional and local BU market needs.

Do you have what it takes?

• Tertiary qualifications in project management, such as ones from the Project Management Institute (PMI), or supply chain/operations certification, such as APICS or CPIM, are preferred.
• Min 5 years of work experience in demand and supply management in FMCG industry, with good understanding of retail, planning and stock management strategies
• Strong collaborator management skills, with ability to influence collaborators across end-to-end value chain.
• Analytical approach (qualitative/quantitative) with ability to identify risk and opportunities and proactively implement corrective measures
• Govern regional processes and initiatives with markets, while bringing constructive view points to motivate change & solutions in collaboration with markets.
• Experienced using IT as an enabler for increased performance, working with Power BI, SAP, Advanced Excel & other digital tools.
• Curious and passion for learning!

- Strong stakeholder management skills, with ability to influence stakeholders across end-to-end value chain.

- Analytical mindset (qualitative/quantitative) with ability to identify risk and opportunities and proactively put in place rectifying measures

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here is what you can expect:

• Family Care Leave - We offer enhanced paid leave options for those important times.
• Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
• Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.
• Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.
• Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.
• Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

Research shows that women and people from different underrepresented backgrounds often only apply for a job if they meet 100% of the listed qualifications. If you dream of being a part of our team and you meet many, but not all of our listed qualifications for this role, please apply.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe.

Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.

The Role
- As Program Manager: Responsible for the overall strategic steering and coordination of World Programs, as well as customer relationship management for the Program.
- As Managing Insurer: Manage the relationship and commercial activity for a portfolio of clients where another MNC team provides the strategic lead

Future Challenges

- Deliver, through an excellent organization of the customer relationship and first class execution, long-term profitability, high customer satisfaction rating (NPS) translated into high retention performance.
- Identify new cross and up selling business opportunities, build and execute plans to convert these opportunities
- Support the transition to One MNC in the Region

Main Tasks

Under the guidance and reporting to Regional Account Director, APAC, Allianz Trade for Multinationals,

Reach targets of portfolio growth and quality
As Program Manager
- Ensure proper implementation of programs by taking an active role and ownership in the Business Implementation Committee (BIC) and co-ordination of MNC teams both domestically and overseas.
- Secure Renewal by delivering the correct balance of customer need with MNC business targets and metrics, identify cross- and up-selling opportunities, ensure proper pricing and propose consistent terms and conditions during renewal, according to CUW authority rules and guidelines
- Perform Amendment on existing programs/policies by handling and understanding issues in an international framework, ensuring the ongoing integrity of the program and delivery of client needs.
- Review and analyze and implement transfers requests from other BUs to MNC

As Managing Insurer
- Responsible for implementing and issuing the policy at local level
- Train and assist local client during the policy life cycle, render service for the local customer or broker within the execution framework of the Master Agreement
- Report to Program Account Director on performance of managed policies, in terms of risk acceptance and LR, and raising of mid- term amendment requests

Take personal responsibility for the implementation of group-wide quality of service standards
- Service customers based on guidelines of Operational Manual
- Comply with account management standards in regards to MNC processes, business rules and systems.
- Interact and coordinate closely with other core functions (i.e., Risk, Claims, PA) in order to propose a broad customer centric service, as well as other MNC Account Manager Teams and MNC Central Team
As Program Manager
- Apply MNC commercial underwriting standards to ensure profitability and quality of customer portfolio
- Be the main contact person with the Broker and client program management teams

As Managing Insurer
- Interact with broker and client as directed by Program Manager

Business Scope

- AZ Business Lines: Insurance | EH Business Lines: Credit Insurance

- AZ Size: Large | EH Size: Medium

- EH Scope: Global, Regional, Local

Leadership Behaviors

Internal leadership behavior:
- Build relationships with other core functions, other MNC Account Manager Teams and MNC Central Team
- Balance commercial and underwriting objectives
External leadership behavior:
- Convert up-selling opporunities into sales through ability to convince customers

Key Performance Indicators
- Profitability, quality of portfolio, growth (extension, renewals)
- Customer satisfaction and retention (like Net Promoter Score, retention rate, etc.)
- Achievement of service levels per segment
- Timely execution of program renewals, customer requests and program / policies implementations; alignement with process standards.

Typical Functional Skills / Experiences
• Advanced ability to manage and co-ordinate large global / remote teams to achieve objectives
• Advanced knowledge of the credit insurance industry, products and regulations
• Expert ability to manage clients and portfolios of account (programs) on a global basis to deliver best in class customer service
• Advanced ability to work to strategy guidelines to successfully achieve portfolio renewal
• Advanced ability to up and cross sell products during customer interactions to achieve growth targets
• Competent ability to build extensive networks with close contacts to market players and opinion leaders
• Competent knowledge of claims methodologies and the impact of policy conditions
• Expert ability to negotiate with customers in order to achieve results
• Advanced ability to communicate well via all mediums (eg. email, phone) and at all levels of an organisation within a multicultural setting
• Competent ability to operate in a matrix structure
• Competent knowledge of basic IT systems (eg. MS Word, Excel) and ability to learn new systems
• Advanced knowledge of written and spoken English (must) and Chinese(preferred) or other APAC languages (preferred)

Job Description

Job description, low-code style:

As the #1 low-code application development platform, OutSystems provides customers with everything they need to build apps incredibly fast.

OutSystems is seeking an experienced Regional Sales Manager to be based in Singapore to grow Indonesia and develop our local sales to exceed revenue and operational goals. The candidate will be an emotionally intelligent, proven coach who thrives when helping others, leverages data to drive decisions and is no stranger to a fast-paced sales environment.

Responsibilities:

• Hunting for new business and logos
• Hire, lead, and coach a successful team of full-cycle sales professionals
• Be the main point of contact for OutSystems customers, leading the sales strategy, overcoming objections and negotiating success.
• Push upgrades with growth plans
• Map prospective accounts around organizational structure, people and existing technology;
• Engage executives in targeted prospect accounts;
• Orchestrate discussions with senior execs around their business needs;
• Demonstrate verbally, in writing and through live product demos, how prospect customers can capture value and envision their future with OutSystems.

Requirements:

• Minimum of 12 years of quota carrying experience selling into Enterprise space
• 4+ years experience leading a quota-carrying, closing sales team
• Leadership presence that team members will walk through walls for: Proven ability to coach, attract, and retain amazing sales talent
• Deep understanding of cloud computing technologies, business drivers, and emerging computing trends.
• Recognizing the stages in the buying cycle for each prospect.
• Strong interpersonal skills, excellent oral, written and verbal communications skills. Handling objections, complaints, roadblocks and negotiation.
• Ability to successfully communicate with contacts via the phone, email, video and presentations.
• Technical ability to provide technical product overview and insights pertinent to customer need and usage scenarios;
• Desire to work in a competitive environment where one’s growth potential is driven by one’s abilities and attitude.
• Ability to identify the key aspects of a potential opportunity, nurture the opportunity to close, and manage the customer relationship through success
• General knowledge of the IT industry, with the capacity to learn and retain knowledge about individual products and business solutions quickly and accurately
• Achievement and success-driven personality, motivated by performance rewards for exceeding annual sales goals through strategic sales leadership and strong cross-business collaboration
• Solid time management skills and ability to work independently or under supervision with a high level of integrity.
• Understanding of and passion for the technology industry - background of prospecting to IT decision makers required.

The Longer Story:

One of the fastest-growing B2B software companies in the world, OutSystems is on a mission to enable every organization to innovate through software. We are looking for talented and motivated people to join us in helping companies solve some of their most strategic business challenges, from modernizing their workplace processes to transforming their employee and customer experiences. As a member of the OutSystems global team, you will help build, deliver, manage, and evolve software that is a low-code market leader and preferred by professional developers around the world.

OutSystems is a truly global company, with more than 525,000 developer community members, 1,700 employees, 400 partners, and thousands of active customers in over 87 countries and across 22 industries. Founded in 2001, OutSystems has offices in the United States, United Kingdom, the Netherlands, Germany, the UAE, Japan, Hong Kong, Malaysia, Australia, and Singapore, and of course has a thriving, worldwide community of remote employees.

Working at OutSystems

We do not have many rules, but we do have high standards and a culture of global collaboration. Our commitment to our culture is highlighted in The Small Book of the Few Big Rules, written by our Founder and CEO, Paulo Rosado. This commitment to culture landed us in the Forbes top cloud computing employers four years in a row.

• We grow, change, and innovate, and give our teams the space to be proactive and creative.
• We care about growth and development. Vertical career progression is obvious, and we also encourage lateral moves, joining different teams, and mastering new skills.
• Global colleagues who are as smart, hardworking, and driven as you.
• Our DNA is disrupting the status quo. It is why our company exists.
• We “Ask Why” a lot. It helps us connect our individual work to the bigger picture and often uncovers a better, more agile way.

OutSystems nurtures an inclusive culture of diversity, where everyone feels empowered to be their authentic self and perform at their best. A company that embraces the creativity and innovation that comes through diverse perspectives. We are committed to creating a team that reflects society through inclusive programs and initiatives and are proud to be an equal opportunity employer. All qualified applicants receive equal consideration regardless of race, place of origin, color, age, marital status, religion, sex, sexual orientation, gender expression or identity, protected veteran status, disability status or any other status protected by law.

Are you ready for the next step in your career? Then we’d love to hear from you!

https://www.outsystems.com/company/careers/

Organizational Background:

The Wildlife Conservation Society (WCS) is a US non-profit, tax-exempt, private organization established in 1895 that saves wildlife and wild places by understanding critical issues, crafting science-based solutions, and taking conservation actions that benefit nature and humanity. With more than a century of experience, long-term commitments in dozens of landscapes, field presence in 56 nations, and experience of helping establish over 150 protected areas across the globe, WCS has amassed the biological knowledge, cultural understanding and partnerships to ensure that vibrant, wild places and wildlife thrive alongside local communities. Working with local communities and organizations, that knowledge is applied to address species, habitat and ecosystem management issues critical to improving the quality of life of poor rural people whose livelihoods depend on the direct utilization of natural resources.

Program Summary:

The Southeast Asia-Pacific (SEAP) Regioncomprises six country programs: Indonesia, Malaysia, Philippines, Solomon Islands, Papua New Guinea, and Fiji, reporting to a regional management and fundraising office in Singapore. This has recently been created as a new ‘super-region’, following the merger of two former regions of Southeast Asian Archipelago and Melanesia. The new region now encompasses the Coral Triangle; a global centre for marine biodiversity with extraordinarily high integrity coastal reef ecosystems. The extensive Southeast Asia and Pacific Island archipelagos harbour outstanding species endemism in both their coastal and terrestrial realms, combined with vast marine jurisdictions. Across the Pacific Islands in particular, the region also encompasses a remarkable interconnectedness between people, culture and nature that offers a uniquely participatory and inclusive approach to conservation.

Position Objectives:

The Wildlife Conservation Society (WCS) seeks a dynamic and motivated individual with excellent communication and organizational skills to support the regional management of WCS’s SEAP program. This is a rapidly evolving and growing program with a diverse and expanding portfolio of donors, partners and projects. The region presents a set of complex conservation challenges to biodiversity and their habitats and WCS field programs are addressing these through a number of initiatives including protected area management, community engagement, sustainable livelihoods, policy reform and sustainable financing.

Job Summary:

The Regional Program Manager (RPM) will directly support the SEAP Regional Director and work in close coordination with the Regional Business Manager and Grants Manager, and field program leadership. The primary objective of the RPM position is to ensure central coordination support to the regional and country programs in grant proposal, management and report development, donor compliance, knowledge management, implementation tracking and internal communications. The RPM will fulfill a key role in program management, managing workflows, and information management for the SEAP regional team and help ensure excellent coordination with the rest of WCS Global and Corporate to facilitate and support WCS's mission in the region.

Responsibilities:

Overall responsibilities:

• Provide effective coordination and operational support to the SEAP Regional Director and team (including Regional Business and Grants Managers and country program teams) to successfully manage a growing portfolio of grants, related processes and workflow for the region.

• Support the SEAP Regional Director and team in the building of collaborative relationships with central WCS Global staff (including in New York and Europe), particularly on grant management, fundraising and partnership management, communicating the interests and priorities of the regional program with the global program and partner departments.

• Supports strategic partnership-building with government, donors, and WCS stakeholders, in coordination with the Regional Director and Country Directors, as appropriate.

• Support project teams to prepare on-time grant reports, proposals, and communications with donors; review these materials to ensure adherence to quality guidelines and assist in tracking and ensuring timely implementation and deliverables for project grants.

• Work closely with the country teams to coordinate and support implementation of cross-cutting technical support to assist and build capacity of programs and staff.

• Identify and pursue agreed fund-raising opportunities to implement the objectives and activities agreed under the regional and country strategic plans.

• Assist the Regional Director with cross-regional strategic prioritization work: facilitating implementation of program priorities, strategy, and approaches: supporting project development and ensuring implementation is tracked and monitored.

Specific Tasks & Responsibilities

Strategic Leadership

• Support the SEAP Regional Director and team in building collaborative relationships as a focal point for SEAP programs with the wider WCS Global team

• Work with the SEAP Regional Director and the central Global Resources and Grants, Management & Compliance team to review and implement funding strategies to meet agreed funding objectives and targets, and ensure sound grant management and compliance.

• Communicating regional program priorities and interests to the global program and partner departments; ensuring coordination, management, and support to the region.

• Provide effective coordination and operational support to the SEAP Director and regional team to successfully manage a growing portfolio of grants, related processes, and workflows.

• Conduct research and analysis of suitable mix of conservation donors to increase understanding of the donor environment in the SEAP Region as well as long-term perspectives and preferences.

Program Development and Management

• Support field teams, as needed, with the development of funding project workplans

• Oversee a Monitoring, Evaluation, Adaptation and Learning (MEAL) approach to support program implementation

• Provide support to various WCS departments (HR, Safety and Security, etc.) to ensure alignment of and communication of policies and procedures across the region

• Assist HR teams in the development of Terms of References, contract review and with selection and onboarding of new staff to the program where needed

• Support Regional Business and Procurement Managers in the development and review of contracts where needed

Proposal Development, Reporting & Grants Management

• Under the guidance of the Regional Director, and in coordination with the Regional Business and Grants Managers and Country program teams, support proposal preparation and donor reporting.

• Work closely with the Regional Grants Manager to ensure the monitoring of grants for compliance with WCS’s policies and procedures as well as donor / government / external rules and regulations.

• Liaise with the Regional Business and Grants Managers in process mapping and assist with improvement of standard procedures and control of workflows.

• Under the guidance of the Regional Director, and in coordination with the Regional Business Manager, support and coordinate high level project monitoring and host regular meetings with Program, Project, Management, Evaluation, Adaptation and Learning (MEAL), and the Regional Management teams to ensure performance on individual grants is tracked effectively, risks and issues are flagged and corrective action taken as appropriate.

• Ensure knowledge management by maintaining good project documentation and archiving.

Qualifications and Requirements:

Requirements:

• A Bachelors or Master's degree in a related field (international relations, development, social or natural sciences or similar), or equivalent work experience.
• Minimum 8+ years professional experience.

· Proven successful grants management skills, ideally with EU, US and/or other bilateral donors, including proposal and report writing, but also workflow management and compliance.

• Ability to multi-task and deliver high quality outputs sometimes within short deadlines.
• Experience working, coordinating and collaborating with diverse stakeholders, including partner NGOs.

· Proven effective coordination skills, with excellent communication, organizational and interpersonal skills, with demonstrated success in working with diverse partners and within a large, dynamic and complex program to achieve common objectives.

• Excellent oral and written communication skills in English.
• Willingness to travel to sites across the region.
• Interest in conservation and committed to the mission of the Wildlife Conservation Society.

Preferred:

• Demonstrated experience working as an effective member of a multi-cultural team, with experience working in SEAP and across time-zones is a distinct advantage.
• Proficiency in a language, other than English, from a country within the region is an advantage

WCS is an equal opportunity employer, and the organization complies with all employment and labor laws and regulations that prohibit discrimination in hiring and ensures that candidates from all backgrounds are fairly and consistently considered during the recruitment process. We are dedicated to hiring and engaging a diverse workforce. We are committed to cultivating an inclusive work environment and look for future team members who share that same value. The organization provides equal employment opportunities for all qualified candidates. The organization does not discriminate for employment based on gender, race/ethnicity, religion, color, national origin, sex, age, disability, marital status, sexual orientation, citizenship status, caste, genetic information or any other covered status or characteristic protected by laws and regulations/and similar categories.

It is everyone’s responsibility to ensure that we do not tolerate discrimination or harassment based upon a person’s membership in one of these protected categories in areas such as recruitment, selection, job assignment, supervision, training, promotions, job grading, transfers, termination, compensation, benefits, educational opportunities, WCS sponsored recreational activities and facilities.

The organization complies with the spirit and intent of relevant local laws and WCS’s employment policies.

Key Responsibilities:

• Directly report to the Regional Franchise Director and be responsible for developing and implementing regional marketing strategies in line with our regional oncology business strategy. You will collaborate with cross-functional teams, engage with key opinion leaders, and provide market insights to support our core business activities. Your role will involve working with the sales team and driving the success of our products in the markets through enhancing awareness, demand and adoption within the territories
• Collaborate with the regional leadership team to develop comprehensive marketing strategies that align with our regional business objectives
• May be assigned as liaison with selected business partners to ensure alignment on product development, registration timelines and commercial development plans.
• Provide guidance and coordinate with local medical & marketing teams to drive brand strategies, launch readiness and tactics.
• Build and maintain relationships with Key Opinion Leaders (KOL), Payers, Healthcare Professionals in the region, leveraging their expertise to gain valuable insights into oncology therapeutic area. Plan and engage KOLs and medical societies in alignment with business strategies
• Deliver annual marketing plans and oversee the creation of marketing materials, including sales aids, presentations, product documentation, and digital content, coordinating with cross-functional teams to ensure message consistency and relevance to drive overall brand strategy, brand equity and architecture
• Monitor and analyse key marketing performance metrics, leveraging data to optimize marketing programs and adjust strategies as necessary
• Stay abreast of industry trends, best practices, and emerging treatments to continuously innovate and elevate marketing strategies
• Lead and/or guide market access strategies towards successful reimbursement and innovative access programs to drive optimal patient access
• Review and approve promotional materials to ensure accuracy and adherence to local/regional compliance
• Perform any other ad-hoc duties as and when assigned by the Company

Job Specification

• At least 8-10 years in pharmaceutical industry in marketing and brand management, preferably in oncology
• Bachelor’s degree in science/pharmacy/business management, or a related discipline
• Proven experience in marketing within the pharmaceutical industry, preferably in a regional or cross-functional role and recent product launches
• Strong understanding of oncology treatment landscape in the region, including regulations, competitive landscape, and market dynamics
• Excellent interpersonal and communication skills, with the ability to effectively engage and influence key stakeholders
• Demonstrated ability to develop and execute strategic plans
• Strong project management skills with the ability to prioritize and manage multiple tasks
• Strong leadership skills required. Strong communication skills required
• Proactive and adaptable mindset with a willingness to take on new challenges
• Fluent in English, both written and spoken

About the company

My client is a leading player within the travel insights and analytics industry where they offer a suite of products and services that leverage their extensive flight data to deliver actionable insights for various stakeholders within the travel ecosystem not restricting to airlines, airports, travel technology providers, and governments.

As part of their business growth, they are currently seeking an energetic and driven Business Development Manager with a strong track record in new business acquisition, relationship building, and strategic sales to join their high performing team within the APAC region.

About the role

Reporting to the Regional Sales Director, your responsibilities would includes

• Develop and execute a comprehensive business development strategy to generate leads, build a pipeline, and convert opportunities into long-term clients.
• Qualify leads, assess client needs, and introduce appropriate solutions based on our suite of aviation data and analytics products.
• Collaborate with the senior sales team to define regional growth strategies, sales goals, and business plans.
• Build relationships with key decision-makers, such as airlines, airports, travel technology companies, and other relevant stakeholders in the travel industry.
• Manage the entire sales cycle, from prospecting and product demos to contract negotiation and closing deals.
• Attend industry events, conferences, and trade shows to build relationships and stay up-to-date on industry developments.
• Work closely with the marketing, product, and customer success teams to align sales efforts with overall business objectives.
• Share feedback from clients to inform product development and improve solutions based on market demand.

Skills and experience required

• 7+ years of experience in business development, sales, or account management within the technology, SaaS, or data analytics industries
• You should also be comfortable with the travelling aspects as required for this role within assigned APAC territories
• Proven track record of meeting or exceeding sales targets in a new business or hunter role.
• Excellent communication, negotiation, and presentation skills and is self-motivated with a drive to succeed and have a natural proactive approach to sales.

If you are interested in the position, please click “apply” David Lerh (EA:94C3609/ R1769977).

Our client is a MNC in biotechnology industry. They are looking for a Trade Compliance Manager to join their Compliance Team for the next phase of their business. They are located in West.

Roles & Responsibilities

• Ensures compliance with regulatory authorities, including customs, export control, and tax agencies, while maintaining accurate documentation and procedures in alignment with relevant laws.
• Evaluates internal controls, designs processes, leads compliance audits, and manages corrective actions for the region. Pinpoints compliance deficiencies and suggests areas for improvement.
• Assists in creating and sustaining localized policies for import/export compliance, while ensuring company-wide awareness of regulatory requirements.
• Develops business processes that mitigate compliance risks, focusing on continuous improvement for increased efficiency and enhanced customer service.
• Tracks and reports key performance indicators (KPIs) and compliance metrics to senior leadership, while managing daily import and export compliance reports for the region.
• Establishes the overall budget, operational plans, and priorities for the assigned compliance functions.
• Manages regional compliance projects, including defining scope, budget, scheduling, and addressing project risks for both import and export activities.

Requirements

• Bachelor's degree and above
• Posses Customs broker license is a bonus
• Minimum 10 years of experience in trade compliance with 5 years of management experience
• Worked in medical devices or related industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

• Set up the kitchen with cooking utensils and equipment, like knives, pans and kitchen scales
• Study each recipe and gather all the necessary ingredients
• Cook food in a timely manner
• Delegate tasks to kitchen staff
• Inform wait staff about daily specials
• Ensure appealing plate presentation
• Supervise Cooks and assist as needed
• Slightly modify recipes to meet customers’ needs and requests (e.g. reduce salt, remove dairy)
• Monitor food stock and place orders
• Check freshness of food and discard out-of-date items
• Experiment with recipes and suggest new ingredients
• Ensure compliance with all health and safety regulations within the kitchen area

✨ Join Us as a Passenger Services Associate! ✨

Location: Changi Airport
Headcount Required: 20

Job Description:

• Check in passengers and ensure smooth boarding processes
• Assist and guide passengers on Self Service Kiosks and Auto Bag Drops
• Handle gate duties, coordinate with airline crews, and support departure activities
• Escort and guide transit passengers from arrival gate to departure gate
• Provide special assistance to passengers in need

Requirements:

• NITEC and/or equivalent qualifications
• Ability to perform rotating shifts, including weekends and public holidays
• Customer-oriented with a strong team spirit
• Comfortable using computers and technology
• Proficient in English, both spoken and written
• 5/6 days work week
• Training provided
• Company transportation available for shifts between 11:00pm - 6:00am

Salary & Benefits:

Basic Salary + Allowance = S$ 2k

• Overtime Pay: Eligible
• Performance Bonus: Eligible
• Annual Increment: Eligible
• Joining Bonus: $5,000
• Company Transport: Provided for late shifts (11:00pm - 6:00am)

Work Shift Details:

• 3 shifts
• 44 hours per week

Drop your latest resume via WhatsApp to me@8522 7808.

EA License No: 09C3051

EA Personnel No:R23117170

EA Personnel Name: T.S.FEI

Working hours: 10am to 6pm (Monday to Friday)

Are you passionate about connecting talent with opportunity? As a Recruitment Specialist, you will play a key role in attracting, evaluating, and placing top candidates within our growing organization. Join our HR team and help shape the future of our workforce!

Key Responsibilities:

• Develop and implement creative sourcing strategies, using job boards, social media, and databases to find the best candidates
• Use targeted recruitment methods such as job advertising to attract high-quality applicants
• Review and evaluate resumes and applications, identifying candidates who best match the roles
• Conduct pre-screening interviews to assess candidate fit, skills, and potential
• Manage the interview process, shortlisting top candidates for further stages
• Facilitate smooth communication between candidates and hiring managers, including negotiating agreements and offers
• Organize and lead job fairs and recruitment events to boost the company’s brand and attract talent, from planning to execution
• Assist with various HR administrative tasks to ensure a seamless recruitment process

Requirements:

• Minimum Diploma and above
• Excellent communication and interpersonal skills for building relationships with candidates and hiring managers
• Ability to conduct effective interviews and evaluate candidates for various roles
• Proactive, self-driven, and able to work independently as well as in a team

Why You Will Gain:

• Hands-on experience with recruitment tools and strategies
• The opportunity to contribute directly to building a top-tier team
• Growth potential within a dynamic and supportive HR environment

If you are ready to make a difference by finding and hiring the best talent, we'd love to hear from you!

EA Reg. Number: R21100629

EA License Number: 22C1278

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Micron is a global leader in NAND technology, pushing the boundaries of semiconductor possibilities. As the Lead (SMTS/Sr. Mgr) of NAND CMOS Team, you will be responsible for the introduction and ramp of ALL NAND products in Singapore, and ensure that all CMOS Device aspects (time-0 and Reliability) are fulfilled with highest quality. You will ensure that all Device VDLs are monitored on a weekly basis, manage a Device Health dashboard (time0 and REL), and provide direction on device optimization/centering to ensure all downstream product requirements are fulfilled on-time.

Leader Responsibilities:

• Ensure that all CMOS VDLs meet Device Maturity Index (DMI) requirements.
• Be the Electrical-SPEC (ESPEC) gate-keeper across all NAND CMOS technologies (through process conversions), and ensure high confidence ESPEC compliance is maintained throughout.
• Manage & Maintain ESPEC spec-source and ensure that performance is compliant with PDK commit. If issues arise, work closely with Design for DTCO containment.
• Have in-depth understanding and ensure full compliance to all key business processes (ESPEC, DTCO, FMEA, DMI, etc..)
• Have in-depth understanding of circuit usage/fail modes (for every VDL), and be able to understand Live-Die vs. Param layout differences.
• Have in-depth understanding of NAND Voltage Spec (VSPEC) document, and ensure that you work with partner Produce & Quality organizations to guarantee 0 VSPEC violations through all end-2-end test methodologies (Probe, Qual flows).
• You will work closely with Device Reliability teams to enable fast reliability flows, towards establishment of continuous line monitor of REL health.
• You will engage seamlessly with the CMOS Process Integration and Device Technology Teams, and foster a One-Team culture always.
• For every Device issue, you will inculcate an FMEA-first and TCAD-first mindset, before deploying silicon solutions.
• Develop a culture of excellence, psychological safety, inclusion, and engagement.
• Continuously improve CMOS team technology approaches and business processes to meet customer needs and adapt to the changing landscape.
• Implement project management best known methods (BKMs) to coordinate activities and deliver projects on schedule.
• Drive effective multi-functional collaboration with internal customers (design, PE, etc.) and partners (integration, process, scribe, modeling, etc.).
• Negotiate and clarify roles and responsibilities with all partner organizations.
• Summarize complex problems and communicate solutions and execution plans to executive leadership.
• Maintain seamless communication between all departments and sites across organizational borders.

Qualifications:

• MS degree (required) or PhD (preferred) with 7-10+ years of DRAM and/or NAND research and development experience.
• Proven capability to deliver novel technology solutions and successfully resolve complex issues that span multiple groups.
• Proven ability to think and communicate clearly in urgent and stressful situations.
• Strong background in CMOS integration, scaling, and device physics.
• Deep knowledge of Design of Experiments (DOE) principles and analytical skills.
• Innovation track record with a proactive approach to exploring new ideas and adapting quickly to change.

Would you like to be a part of a subject matter experts’ (SMEs’) public policy team that is shaping regulatory policy and driving the adoption of cloud computing among regulated industries in the Asia Pacific and Japan (APJ) region? Amazon Web Services (AWS) is the leading provider of cloud computing services, providing IT infrastructure offerings such as on-demand compute capacity, storage, content delivery, database services, AI capabilities and more. The AWS Public Policy team is at the forefront of helping customers in regulated industries (such as telecommunications (telecoms), financial, energy services and other companies) maximize the benefits of cloud computing and AI by removing regulatory and policy blockers to cloud and AI adoption and shaping policy frameworks. It also supports and facilitates expansion of cloud infrastructure and services in APJ.

AWS is looking for a talented, experienced, and innovative individual to develop and drive regional regulatory policy advocacy strategy including representation of AWS before regional policymakers and regulators in the telecoms and other heavily regulated industries. The role is focused around telecommunications and broader digital regulatory frameworks as well as AI policies and regulations. The successful candidate will be responsible for advocating for favorable policies and regulations to promote AWS’ business interests in the telecoms and other regulated industries, and developing strategies to convince regulators of the security and innovation potential of the cloud and AI.

Key job responsibilities
This SG or AU based position reports to the AWS Head of Public Policy for Regulated Industries and Regulatory Strategy, APJ, and includes the following responsibilities:
• Comprehensive knowledge of AWS business in telecoms and other regulated industries in APJ and of AWS services and use cases, including AI;
• Fluency in all aspects of telecoms (and other regulated industries’) policy frameworks in APJ and their impact on cloud; AI policy and regulation and their trends – in APJ and globally;
• In coordination with in-country Public Policy teams, develop and execute APJ policy advocacy strategies that mitigate regulatory policy risks to the business and advance business opportunities;
• Support cloud infrastructure and services expansion in APJ, where necessary engaging respective policymakers and regulators;
• Develop external messaging, talking points, and narratives on AWS’ regulatory policy priorities; support the drafting and submission of AWS’ policy position papers and represent the views of AWS before governments, regulatory, and legislative bodies;
• Work with in-country Public Policy teams to proactively build and advance relationships with key telecoms policymakers, regulators and decision makers;
• Build up relationships with respective regional industry associations, inter-governmental agencies, academia, other industry thought leaders and third parties, and drive direct and indirect engagements to promote cloud friendly policies;
• Drive long term strategic thinking and thought leadership in the telecoms, digital and AI policy spaces, including organizing regional and global policy campaigns and events;
• Facilitate high-level meetings between AWS executives and key stakeholders, including senior government officials, regulators, industry associations and partners to promote and advocate the company’s policy priorities.

The successful candidate must be inquisitive, enthusiastic about technology (especially AI), enjoy being continually challenged, and demonstrate sound judgment in ambiguous situations. They should have public policy experience in a regulated industry, preferably from telecoms and must be able to point to successful advocacy outcomes they delivered in the past.

Job Responsibilities:

• Lead and oversee the QA process, offering guidance and mentorship to the QA team.
• Review and evaluate system specifications to create comprehensive test strategies and plans.
• Execute both manual and automated test cases, analyzing results to ensure the delivery of high-quality products.
• Collaborate closely with the software team to devise effective testing strategies, ensuring a seamless process throughout the software development lifecycle.
• Document and track testing phases and defects, reporting bugs and issues to the development team.
• Provide clear, constructive, and insightful feedback to the software team, fostering strong working relationships.
• Advise teams on potential software improvements, contributing to enhanced design and development.
• Present findings and recommendations to stakeholders, focusing on strategies to improve software performance.
• Work under pressure to meet tight deadlines, ensuring timely delivery of high-quality results.
• Stay up-to-date with emerging technologies and testing tools to continuously enhance QA processes.

Requirements:

• Minimum of 2 years of relevant QA experience.
• Minimum Diploma or higher qualification in a related field.
• Specialized certifications in QA or Software Testing are preferred.
• Strong understanding of the software development process with the ability to quickly grasp business and customer expectations.
• Analytical mindset with excellent problem-solving skills and keen attention to detail.
• Strong communication and consulting skills to effectively convey issues and insights to the software team.
• Solid presentation skills to showcase software improvements.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070

Our client is the largest maritime safety company globally, setting the standard for innovation in design and engineering.

• Establish, maintain, and improve the Quality Management System (QMS) to meet regulatory and Class Approval requirements.
• Lead quality initiatives and promote a quality culture across the company, ensuring continuous performance improvement.
• Coordinate and conduct audits, report outcomes, and ensure corrective actions are implemented effectively.
• Support teams in conducting root cause analysis and incident investigations, and compile reports in accordance with regulatory standards.
• Train employees on QMS processes and ensure clear communication of quality procedures and responsibilities.
• Manage budgets for QMS projects, oversee licensing, and document quality approvals and procedures across allocated sites.

Requirements:

• Bachelor’s Degree in Engineering with ISO 9001: 2015 certification.
• At least of 5 years of experience in Quality Assurance and management in the aviation or marine industries.
• Completion of the CAAS M10/L11/L12 Examination and ability to interpret CMM, including Illustrated Part Listings (IPL).
• Experience collaborating with OEMs for capability expansion and familiarity with Lean, Kaizen, and 5S methodologies.
• Knowledge of relevant quality standards and regulations in the marine, defence, and aviation sectors, along with practical experience in Quality Management Systems.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Micron is a global leader in NAND technology, pushing the boundaries of semiconductor possibilities. As the Lead (SMTS/Sr. Mgr) of NAND CMOS Team, you will be responsible for the introduction and ramp of ALL NAND products in Singapore, and ensure that all CMOS Device aspects (time-0 and Reliability) are fulfilled with highest quality. You will ensure that all Device VDLs are monitored on a weekly basis, manage a Device Health dashboard (time0 and REL), and provide direction on device optimization/centering to ensure all downstream product requirements are fulfilled on-time.

Leader Responsibilities:

• Ensure that all CMOS VDLs meet Device Maturity Index (DMI) requirements.
• Be the Electrical-SPEC (ESPEC) gate-keeper across all NAND CMOS technologies (through process conversions), and ensure high confidence ESPEC compliance is maintained throughout.
• Manage & Maintain ESPEC spec-source and ensure that performance is compliant with PDK commit. If issues arise, work closely with Design for DTCO containment.
• Have in-depth understanding and ensure full compliance to all key business processes (ESPEC, DTCO, FMEA, DMI, etc..)
• Have in-depth understanding of circuit usage/fail modes (for every VDL), and be able to understand Live-Die vs. Param layout differences.
• Have in-depth understanding of NAND Voltage Spec (VSPEC) document, and ensure that you work with partner Produce & Quality organizations to guarantee 0 VSPEC violations through all end-2-end test methodologies (Probe, Qual flows).
• You will work closely with Device Reliability teams to enable fast reliability flows, towards establishment of continuous line monitor of REL health.
• You will engage seamlessly with the CMOS Process Integration and Device Technology Teams, and foster a One-Team culture always.
• For every Device issue, you will inculcate an FMEA-first and TCAD-first mindset, before deploying silicon solutions.
• Develop a culture of excellence, psychological safety, inclusion, and engagement.
• Continuously improve CMOS team technology approaches and business processes to meet customer needs and adapt to the changing landscape.
• Implement project management best known methods (BKMs) to coordinate activities and deliver projects on schedule.
• Drive effective multi-functional collaboration with internal customers (design, PE, etc.) and partners (integration, process, scribe, modeling, etc.).
• Negotiate and clarify roles and responsibilities with all partner organizations.
• Summarize complex problems and communicate solutions and execution plans to executive leadership.
• Maintain seamless communication between all departments and sites across organizational borders.

Qualifications:

• MS degree (required) or PhD (preferred) with 7-10+ years of DRAM and/or NAND research and development experience.
• Proven capability to deliver novel technology solutions and successfully resolve complex issues that span multiple groups.
• Proven ability to think and communicate clearly in urgent and stressful situations.
• Strong background in CMOS integration, scaling, and device physics.
• Deep knowledge of Design of Experiments (DOE) principles and analytical skills.
• Innovation track record with a proactive approach to exploring new ideas and adapting quickly to change.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Innovation Enabled
• Develop AI-Powered Solutions: Design, build, and deploy AI models and applications that enhance teaching and learning personalization, critical thinking, and engagement, aligning with SMU's innovation goals.
• Modernize IT Services: Leverage AI technologies to automate workflows and modernize IT operations, ensuring they are secure, resilient, and efficient, contributing to operational excellence.
• User-Centric
• Enhance User Experience with AI: Implement AI-driven tools and services that provide seamless and consistent experiences across SMU's digital platforms, grounded in human-centered design principles.
• Empower Employees through AI Tools: Develop and deploy personalized AI applications that assist employees in automating repetitive tasks, improving productivity, and enabling a focus on strategic, value-added work.
• Data-Driven
• Build Unified Data Solutions: Collaborate with the data team to create AI models and pipelines that unify and make institutional data accessible for informed decision-making and analysis.
• Generate Intelligent Insights: Use advanced analytics and AI techniques to deliver actionable insights, helping stakeholders identify opportunities for improvement and refine services.
• Technical Execution and Collaboration
• AI Model Development: Develop and optimize machine learning models, ensuring scalability, accuracy, and relevance to SMU's needs.
• Infrastructure and Tools: Set up and manage the necessary infrastructure, tools, and pipelines to support AI development and deployment efficiently.
• Cross-Functional Collaboration: Work with stakeholders across departments to understand requirements, integrate solutions, and ensure AI systems meet business needs.
• Governance and Continuous Improvement
• Ensure Ethical AI Practices: Work with the governance team to implement governance frameworks and maintain compliance with data privacy and security policies in all AI initiatives.
• Upskill and Support: Provide hands-on technical training to team members and SMU staff, building internal AI capabilities and fostering a culture of innovation.

• Bachelor's degree in Computer Science, Artificial Intelligence, Data Science, Machine Learning, or a related technical field.
• Minimum 8 years' experience in an IT role, with 2 to 5 years in AI and related fields.
• Professional Certifications (optional but desirable):
• Certifications in AI and Machine Learning, such as:
• Microsoft Certified: Azure AI Engineer Associate
• Google Professional Machine Learning Engineer
• AWS Certified Machine Learning Specialty
• Data-related certifications, such as:
• Certified Data Scientist or similar credentials.
• AI ethics or governance certifications are an added advantage.
• Hands-on experience in deploying AI/ML models on cloud platforms, e.g. Azure Cognitive Services, AWS SageMaker, or Google AI Platform.
• Familiarity with cloud-native tools for orchestration, such as Kubernetes, and serverless computing solutions like AWS Lambda or Azure Functions.
• Knowledge of cost optimisation strategies for AI workloads in the cloud.
• Good knowledge of Python or other programming languages for machine learning and data science tasks, including libraries like NumPy, pandas, and Matplotlib.
• Ability to write efficient code for statistical modeling or production-grade AI system development.
• Familiarity with shell scripting and version control tools like Git.
• Proficiency in building, training, and deploying machine learning models using frameworks such as TensorFlow, PyTorch, Scikit-learn, or Keras.
• Strong understanding of advanced ML concepts like transfer learning, reinforcement learning, and unsupervised learning.
• Expertise in working with large-scale data using tools like Apache Spark, Hadoop, or SQL.
• Familiarity with ETL (Extract, Transform, Load) processes to prepare and clean data for machine learning.
• Understanding of database systems, both relational (e.g., MySQL, PostgreSQL) and non-relational (e.g., MongoDB, Cassandra).
• Proven track record of designing, implementing, and maintaining AI/ML models that solve real-world problems.
• Experience in developing AI pipelines for model training, testing, and deployment.
• Knowledge of MLOps practices for scalable and maintainable AI systems.
• Demonstrated ability to work effectively in cross-functional teams, engaging with stakeholders to understand business requirements and translate them into technical solutions.
• Experience in a university setting, contributing to academic or research projects, or supporting faculty and students with technical AI solutions is an advantage.
• Strong communication skills to articulate technical concepts to non-technical stakeholders and promote AI literacy.
• Problem-Solving Ability: Strong analytical thinking and a structured approach to solving complex challenges using AI and data.
• Knowledge of AI Governance: Understanding ethical AI practices, data privacy standards (e.g., GDPR), and bias mitigation techniques.
• Proficiency in Automation platforms like Power Automate and Visualization Tools like Tableau, Power BI, or Python libraries (e.g., Seaborn, Plotly) for automation integration and presentation of AI-driven insights.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

About Gough Recruitment:

Founded in 1989, Gough has been a leader in Real Estate and Construction recruitment for over three decades. With offices in Australia, Hong Kong and in Singapore for the past 12 years, we have established ourselves as the premier Real Estate and Construction recruitment firm in the APAC market.

Position Overview:

Gough is seeking a dedicated and driven Senior Recruitment Consultant to join our team in Singapore. As a Senior Recruitment Consultant, you will play a pivotal role in our continued success by identifying, engaging, and placing exceptional candidates within the Real Estate and Construction sectors. This position offers a unique opportunity to work with industry leaders and make a significant impact on both candidates' careers and our clients' organizations.

Key Responsibilities:

1. Candidate Acquisition: Proactively source and attract top-tier candidates through various channels, including job boards, social media, networking, and referrals.
2. Candidate Assessment: Conduct comprehensive interviews and assessments to evaluate candidates' qualifications, skills, and cultural fit with clients.
3. Client Engagement: Build and nurture strong relationships with clients in the Real Estate and Construction sectors. Understand their unique staffing needs and provide tailored recruitment solutions.
4. Market Insights: Stay abreast of industry trends, market developments, and competitor activity to provide strategic advice to both candidates and clients.
5. Talent Matching: Facilitate successful matches by aligning candidates' skills and aspirations with clients' requirements and company culture.
6. Negotiation: Manage offer negotiations and assist in the closing process to ensure a seamless transition for candidates and clients.
7. Record Keeping: Maintain accurate records of candidate and client interactions using our CRM system.
8. Team Collaboration: Collaborate with fellow team members to share insights, strategies, and best practices, contributing to the overall success of Gough Recruitment.

Preferred Qualifications:

• Proven experience in recruitment, preferably in Real Estate, Construction or a related field.
• Strong interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Excellent negotiation and problem-solving abilities.
• Results-driven with a focus on achieving targets and objectives.

What Gough Recruitment Offers:

• Highly competitive salary and market-leading commission structure.
• Ongoing training and development opportunities.
• A highly supportive and collaborative team environment.
• Exposure to a dynamic and growing industry.
• The chance to work with industry-leading clients and candidates.

Responsibilities:

• Manage and lead the Service Desk and staffs to provide 1st level technical support.
• Act as a further escalation point for unresolved or escalated cases and provide guidance to the team.
• Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all support queries and adhere to all service management principles.
• Report to SD managers on any issue that could significantly impact the SLA and recommends action plan.
• Take overall responsibility for incident management and request fulfilment (if any).
• Ensure staffs take ownership of user’s incidents and be proactive when dealing with user’s incidents.
• Ensure all calls and emails are logged in the Service Desk logging system as per operating procedure.
• Allocate more complex calls and emails to the relevant IT Support member.
• Arrange for external technical support where problems cannot be resolved within L1
• Manage Service Quality Assessment and Coach the agents on proper handling approaches.
• Provide Domain Briefing/ Training to new joiners.
• Able to front Service Desk to stakeholders for clarification and enquiries.

About you:

• Minimum Diploma in IT relevant discipline.
• Familiar with Service Desk day to day Operation. This requirement does not include those with Customer Service Experience in a non-technical call center environment.
• To have a minimum of 3-year end-user support experience, desktop, or technical service desk. Minimally 3-year experience in leading a Service Desk team of at least 15 agents.
• To have the in-depth technical skills to support existing and new computing devices like desktops, notebooks, tablet devices and smartphones with knowledge of Windows Operating Systems, Active Directory Account Administration, and Microsoft Office applications.
• Experience in Situational Management to provide Ad-hoc instructions to the team.
• Experience in Gap Analysis, Productivity, Call Statistic, and Incident Trending.
• Experience in managing Complaints, identify training needs and coaching SD agents.
• Experience in Service Level Agreement (SLA) Reports, identify Service Improvement Opportunities and recommend Action plan.

Notes:

• Staggered 8.5hr Shift – Between 7.30am to 7.30pm (SGT)
• Weekend duty as per roaster to support emergency cases.

Responsible for perform as the team lead on project delivery in development, integration, testing and deployment of ServiceNow solution for our clients across various platform workflows :

• Workflow for IT Technology: ITSM, ITOM, ITAM, and AIOps
• Workflow for Employees and Customers: HRSD, LSD, CSM, FSM
• IRM/GRC, or Integrated Risk Management
• App Engine and Integration Hub as part of the creator workflow
• Prepare technical specifications as required deliverables.
• Provider oversight and unit testing of code along with guiding the project team and client in completing the UAT.

Qualification:

• Bachelor’s degree in Computer Science or a related technical field.
• Min 5 - 8 years experiences in proven hands on experience in ServiceNow or any other ITSM solution with client
• Must have ServiceNow Certified System Administrator or Certified Application Developer or Certified Implementation Specialist
• Hands on experience in development & deployment of ServiceNow or other IT workflow