Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

We offer you a flexible and dynamic environment with opportunity to go beyond your comfort zone in order to grow personally and professionally. Sounds interesting?

Then come in and join our Asia-Pacific team as an Operational Excellence & Transformation Lead for CS Laboratory Solutions Asia-Pacific. As a Customer Services Operational Excellence Lead, you will play a key role in optimizing our customer service processes and workflows for Laboratory Solutions in Asia-Pacific countries to enhance service quality, increase efficiency, and drive customer satisfaction. Working closely with the country service heads, the regional and global enabling functions (Education, Project Management & Implementation, SLM, HSC and RSC), as well as with sales and finance stakeholders, you will identify areas for improvement, implement best practices, and drive initiatives to streamline operations. The role reports directly to the Head of DX CS AP.

Your tasks and responsibilities:

• You will be responsible for analyzing current customer service processes, workflows, and performance metrics to identify opportunities for improvement.
• You will be responsible for developing and implementing strategies to enhance operational efficiency, reduce response times, and improve first-contact resolution rates.
• You will collaborate with internal teams (e.g., customer support, IT, quality assurance) to implement process improvements and automation solutions.
  You will establish key performance indicators (KPIs) and metrics to measure the effectiveness of customer service operations.
• You will provide training, coaching, and support to customer service representatives to ensure adherence to best practices and standards.
• You will monitor customer feedback and satisfaction metrics to identify trends and drive continuous improvement initiatives.
• You will stay informed about industry trends, best practices, and emerging technologies in customer service operations.

As a Customer Services Transformation Lead for Asia Pacific, you will be responsible to secure achievement of FY25 DX Ambition commitments, by leading a sustainable, cross-zone/functional initiative (Transformation Plan) addressing the following 5 focus areas for Laboratory Solutions:

• Productivity: drive profitable growth by delivering CS Productivity with P&L Impact.
• Revenue: drive incremental revenue both from service and method/assay penetration.
• Customer: drive customer success and experience alongside customer services.
• People: develop workforce competencies and engagement.
• Portfolio: smoothly and successfully transition for legacy to the healthiest portfolio.

To find out more about the specific business, have a look at https://www.siemens-healthineers.com/

Your qualifications and experiences:

• You hold a bachelor’s degree in business administration, engineering, operations management, or related field.
• You have proven experience (5+ years) in customer service operations, process improvement, or operational excellence roles.
• You are proficient in process mapping, root cause analysis, and continuous improvement methodologies (e.g., Lean, Six Sigma).
• You have experience with customer relationship management (CRM) systems and customer service software is preferred.
• Certification in Lean Six Sigma, Process Improvement, or related areas is a plus.

Your personality and skills:

• You have strong analytical skills with the ability to analyze data, identify trends, and make data-driven decisions.
• You have excellent project management skills with the ability to manage multiple projects concurrently and drive results.
• You have excellent communication, collaboration, and interpersonal skills with the ability to work effectively across all levels of the organization.

Our global team:

We are a team of 71,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what’s possible in healthcare to help improve people’s lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways.

Our culture:

We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.

We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Click here to get started.

To all recruitment agencies: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes.

Position details:

*Attending to customer phone calls (Call Centre), Email and walk-in customer at Front counter.

*Scheduling daily repair jobs

*Preparing qoutation for repair job and spare part sales

*Coordinate with teachnician on repair job details and follow up

*Handle monthly Service Centre reports and invoices (Senior Customer Service Officer/Team lead position)

*Able to lead and supervise Customer service team (Senior Customer Service Officer/Team lead position)

*Candidate with relevant experience may conside for Senior Customer Service Officer/Team lead position

*Candidate with experience/knowledge on electrical appliance repair and sales will be a plus point

Able to start on Jan 2025 or immediate.

Training will be provide.

5 working days (Monday - Friday), 9am to 6pm

Location: Near Bishan / Marymount

Role and Responsibilities

The successful candidate will work under the Regional Enterprise Architecture Department. He/She is responsible for overseeing the development, deployment, and governance of AI and GenAI solutions. He/She will formulate the Organization’s AI/GenAI management, AI policies, and standards to support the short-term and long-term strategic plan, investment, and enterprise architecture roadmap. This role involves coordinating with various stakeholders, ensuring compliance with best practices, and driving the adoption of AI technologies across the organization.

Strategic Planning, Governance, Stakeholder Management:

• Develop and implement a strategic roadmap for AI and GenAI initiatives.
• Establish governance frameworks and policies to ensure compliance and best practices.
• Monitor and enforce adherence to governance policies.
• Engage with business leaders, IT teams, and other stakeholders to understand their needs and promote the benefits of AI technologies.
• Facilitate communication and collaboration between different departments

AI/GenAI Development & Advisory

• Identify and promote innovative use cases for AI and GenAI.
• Support the development of custom AI applications, models, and solutions.
• Work on functional design, process design (including scenario design, flow mapping), prototyping, testing, training, and defining support procedures, in collaboration with other teams.
• Lead and develop chatbot (ChatGPT) and automation business flow using Microsoft technology stack such as MS OpenAI, AI Search, Power Platform, etc
• Conduct evaluations of the Large Language Models provided by the key players in the market.
• Encourage experimentation and prototyping to drive digital transformation.
• Advise on a broad range of technology associated with AI.

Security and Risk Management:

• Implement security measures to protect data and AI models.
• Ensure that AI solutions adhere to security policies and standards.

Training and Enablement:

• Develop and deliver training programs to upskill employees on AI and GenAI tools.
• Provide ongoing support and resources to users and developers.
• Develop training material and provide tech talk to users.
• Foster a community of practice for sharing knowledge and best practices.

Support and Maintenance:

• Provide ongoing support and maintenance for AI solutions.

Job requirements:

• Minimum 12 years of related experiences in IT industry with banking experience.
• Minimum 8 years of experience in applying AI to practical and comprehensive technology solutions.
• Professional certifications in Azure, Artificial Intelligence & Data Science.
• Bachelor's degree related to Artificial Intelligence or Data Science.

Technical Expertise:

• In-depth Knowledge of AI and GenAI technologies, including machine learning, deep learning, natural language processing, and generative models.
• Proficiency in using AI development frameworks (e.g., TensorFlow, PyTorc).
• Deep understanding in Azure Cloud, MS OpenAI, AI Search, Form Recognizer, ADLS, and Cosmos DB.
• Deep understanding and practical experience with LLMs such as GPT, Llama, Claude, etc.
• Excellent knowledge in agentic AI.
• Practical experience in defining MLOps and DataOps.
• Experience in REST API development, familiar with development framework such as Django, express JS, spring Boot, etc
• Experience in modern data platform, NoSQL database design, and RDBMS design and optimizations.
• Experience in data transformation/integration, BI, data analytics, reporting, and machine learning toolsets such as Talend, Alteryx, Tableau, PowerBI, etc.
• Expertise in data analysis, data engineering, and statistical modeling.

Leadership and Management Skills:

• Ability to lead and mentor a team of AI architects and engineers.
• Experience in managing AI Product, including planning, execution, and delivery.
• Ability to engage with business leaders, IT teams, and other stakeholders to promote AI initiatives.
• Ability to develop and implement a strategic roadmap for AI and GenAI initiatives. Understanding of business processes and the ability to align AI solutions with business goals.
• Ability to identify and promote innovative use cases for AI and GenAI.

Governance and Compliance:

• Knowledge of AI governance frameworks and best practices for managing AI technologies.
• Ability to assess and mitigate risks associated with AI deployments.

Communication and Training:

• Ability to articulate the value and benefits of AI to stakeholders.
• Experience in developing and delivering training programs to upskill employees on AI technologies. Ability to create a knowledge-sharing culture and foster a community of practice.
• Strong presentation, technical documentation, and project management skills.

Problem-Solving and Innovation:

• Strong analytical and problem-solving skills to address technical challenges.
• Ability to drive continuous improvement and innovation in AI solutions

We regret to inform that only shortlisted applicants will be notified.

Job ID: 10068130

Job Responsibilities:

• Lead and oversee the QA process, offering guidance and mentorship to the QA team.
• Review and evaluate system specifications to create comprehensive test strategies and plans.
• Execute both manual and automated test cases, analyzing results to ensure the delivery of high-quality products.
• Collaborate closely with the software team to devise effective testing strategies, ensuring a seamless process throughout the software development lifecycle.
• Document and track testing phases and defects, reporting bugs and issues to the development team.
• Provide clear, constructive, and insightful feedback to the software team, fostering strong working relationships.
• Advise teams on potential software improvements, contributing to enhanced design and development.
• Present findings and recommendations to stakeholders, focusing on strategies to improve software performance.
• Work under pressure to meet tight deadlines, ensuring timely delivery of high-quality results.
• Stay up-to-date with emerging technologies and testing tools to continuously enhance QA processes.

Requirements:

• Minimum of 2 years of relevant QA experience.
• Minimum Diploma or higher qualification in a related field.
• Specialized certifications in QA or Software Testing are preferred.
• Strong understanding of the software development process with the ability to quickly grasp business and customer expectations.
• Analytical mindset with excellent problem-solving skills and keen attention to detail.
• Strong communication and consulting skills to effectively convey issues and insights to the software team.
• Solid presentation skills to showcase software improvements.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070

The Position

• Lead the translation of global TA/brand strategies into regional strategies and ensure aligned OPU execution.
• Subject matter experts on the topics of pricing, access, HEOR and healthcare affairs for the respective TA/brands.
• Guides OPUs in the development and review of P&R dossiers and the associated negotiations.
• Provide OPUs with learnings and best practices from other markets and support capability development across ASKAN.
• Represent MAHA in ROPU brand teams and contribute to brand deliverables e.g., ICPs.
• Advocate with Corporate to ensure that the global market access strategies and deliverables meet the needs of ASKAN markets.

Duties & Responsibilities

• Maintain both a deep understanding of different ASKAN market archetypes and local conditions and the TA/brand evidence, strategy and value in order to inform OPU and ROPU brand strategies and tactics.
• Guides OPUs to ensure the development and review of OPU P&R strategies, dossiers, economic models and value communications are aligned to Global/ROPU market access strategies. Evaluate and make recommendations on business cases related to price and access changes.
• Support OPUs to identify and address gaps in local healthcare policy and delivery that would adversely impact patient access to care in relevant therapeutic areas. Identify synergies and common issues across ASKAN markets and drive appropriate regional activities.
• Represent MAHA in ROPU brand teams. Provide relevant input into ROPU and OPU Integrated Customer Plans (ICPs), Healthcare Affairs Plans and Corporate Affairs plans for respective TAs as required.
• Contribute to the development of MAHA capabilities in OPUs. Provide key MAHA knowledge & insights to ROPU brand teams. Represent MAHA in other cross-functional settings.
• Lead Corporate-ASKAN interactions for respective brands/TAs. Ensure the needs of ASKAN payers and markets are reflected in global strategies and deliverables for the respective brands/TAs.
• Support the Head of MAHA with ad hoc project work (e.g., special projects, early clinical development inputs) as required.

Requirements

• Bachelor degree and/or post-graduate qualification in pharmacy, epidemiology, health economics or economics, public health, biostatistics or related fields.
• Minimum 5 years of country experience or 3 years of international experience in Market Access and/or Healthcare Affairs function.
• International experience and hands-on experience with HTA submissions are desirable.
• Strong practical understanding of HEOR, including economic modeling.
• Deep knowledge of pharmaceutical market policies, particularly with respect to pricing and access.
• Solid understanding of healthcare systems functioning and key stakeholders.
• Deep disease and product knowledge of relevant HP brands.
• Negotiation and influencing skills.
• Well-developed interpersonal, time-management, written and oral communication skills; proficient in English.
• Strong commercial acumen and ability to communicate complex topics.

Job Description

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Markets business provides world-class solutions and an unmatched global presence. We serve corporates, institutional investors and governments from trading floors in almost 80 countries. The strength of our underwriting, sales and trading and distribution capabilities span asset classes and currencies, providing us with an unmatched ability to meet the needs of our clients.

We’re currently looking for a high caliber professional to join our team as Senior Vice President (SVP), Control Assessment Lead, based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

This position reports to the Markets Control Assessment & Testing Head, within the COO’s Controls Testing Utility. It is a strategic- and execution-oriented management position that is accountable for operational controls performance assessment and assurance for Markets controls as well as monitoring and testing tools. This includes the design and execution of control assessment processes, results reporting, and insight sharing related to the above scope of controls assurance activities. The role is focused on Markets controls to manage Compliance and Operational Risks but will operate as part of a team responsible for control assessment and assurance of all other Markets controls and controls owned by the Markets business segment. Coverage may vary from time to time to meet internal and external deliverables across the Markets Assessment and Testing team.

The Markets – Compliance Risk Control Assessment Lead directs a team of approximately six controls testing professionals responsible for supporting the above responsibilities, with breadth and depth on control assessment planning and execution. The position closely follows the latest trends in controls assurance, appropriate and effective control design, and adapts them for application within their own job and covered businesses. The role will require engagement with senior managers at Director or Managing Director levels.

Excellent management and communication skills are required to negotiate internally, frequently with Business and COO stakeholders. Strong communication and diplomacy skills are required to guide, influence, and convince others, particularly colleagues in other areas and occasional external customers. Accountable for controls testing results and advice regarding the controls execution. The role necessitates a degree of responsibility over technical strategy. Responsible for supporting the Markets Control Assessment & Testing Head on handling staff management issues, including resource management and allocation of work within the team/project.

Responsibilities:

• Supports the Markets Controls Testing Utility by leading a team responsible for assessing control design, designing control assessment tools and developing control assessment procedures, ensuring control assessment transitions, dispositioning exceptions, and developing insights.
• Carries key responsibility for Control Design Assessment (CDA) by influencing the design of the quality review process, defining the work plan, and resolving escalations.
• Performs decision-making of control assessment design activity, which includes approving/signing-off, undertaking escalations, and owning Internal Audit and issue management related actions.
• Has the ultimate decision on controls assessment outlier escalations.
• Handles control assessment interactions with senior managers at Director or Managing Director levels.
• Maintains relationships and drives accountability with partners and stakeholders to drive control assessment success in support of the business's strategy.
• Represents control testing in Operational Risk Forums (ORF) and senior meetings as needed and works with each respective team to finalize materials.
• Works with colleagues in other areas of Risk Management, Compliance/Control, and the Businesses to assure appropriate management of Compliance and Operational Risks applicable to the Markets business.
• Oversees the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for detecting unmitigated risks arising from failed internal processes, inadequate controls, and emerging risks in partnership with Markets.
• Approves assessment procedures in Confluence and is responsible for delivering relevant procedures to Internal Audit reviews and issue remediation.
• Maintains resource forecast for own team as well as forecasting for successful controls assessment transition and Central Execution training. Supports team members on topics ranging from testing design and execution to performance management and control assessment platforms basics.
• Helps driving continuous improvements in accuracy, efficiency, timeliness, and quality of MCA control design assessment testing.
• Develops and drives quality-checking routines to ensure compliance with all relevant policies, operating guides, and owned control assessments.
• Sets ambitious and measurable control testing goals for self and teams that align to business strategy and support business strategy realization.
• Appropriately assesses risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
• Supports other relevant work efforts of department where needed and as directed by their manager.

Qualifications:

• 10+ years relevant experience, 5+ years in Risk & Controls roles, 5+ years of direct or indirect managerial experience.
• Experience managing Compliance and Operational Risks in a first line role, or experience in a second- or third-line assurance or testing role.
• Experienced in Markets products and distribution channels.
• Subject matter expert on controls design, execution and/or control testing.
• Advanced skills in MS Word, MS Excel, MS PowerPoint, and MS SharePoint.
• Effective communication, written and presentation skills.
• Outstanding people and relationship management skills with the ability to influence others and foster a sense of collaboration.
• Demonstrated analytical ability; asks insightful questions, breaks analytical challenges into workable components and draws meaningful conclusions. Well versed in breaking down complex matters into core issues and root causes that can be more readily addressed.
• Independent thinker and able to provide value-adding credible challenge to businesses/functions.
• Proficient in developing new ideas to mitigate risk and improve current processes.
• Prioritizes high impact potential problems effectively. Consistently reads different situations accurately and takes appropriate action to gain senior colleague/ client commitment. Articulates clearly how risk technology supports unit's business, as well as the issues due to gaps between the current technology and known business requirements. Ability to measure and assess the impact of rare-event risks. Well-versed in reviewing the dimensions of risk.
• Demonstrates Leadership skills with an understanding and appreciation for diverse backgrounds.
• Ability to balance strategic priorities with tactical actions.
• Excellent communication skills required to negotiate internally, often at a senior level.
• Experience of human-centered control design an advantage.

Travel Requirement:

• Less than 10% of the time.

Education:

• University degree preferred.

Primary Locations:

• Singapore

Purpose of Job

This position is responsible for the strategic and operational real estate portfolio management (leased and owned), ensuring alignment with strategic goals, optimisation of leases, managing lease negotiations, and oversee projects.

Central to formulate strategic plans for space extension and exit strategies, time to market, to fulfil the agreed master plans, with a focus space utilisation, cost efficiencies and sustainable practice.

Key Accountabilities:

Strategic Planning & Portfolio Management: Develop and implement real estate strategies for the entire portfolio of A*STAR’s space. Manage all portfolio activities including acquisitions, disposals, and lease negotiations. Conduct regular portfolio benchmarking to identify cost savings opportunities and stakeholder engagements to define the real estate needs.

Real Estate Transactions: Lead all real estate negotiations to ensure most favourable terms, align to market. Manage good working relationship with landlords and real estate agencies. Oversee the lease due diligence, contract review and legal compliance aspect of a transaction

Financial Management: Develop and management real estate budget to ensure within allocations. Conduct regular real estate benchmarking to forecast trends, identify risks, and financial modelling to facilitate decision-making. Work collaborative with other units to ensure an integrated decision-making.

Space Management: Collaborate with facilities management to ensure the optimal space utilisation and smooth daily operations. Lead workplace strategy programs as agreed by the leadership. Ensure sustainable and energy efficient real estate practices.

Compliance and Regulations: Ensure that all real estate transactions comply with all laws and regulations. Manage risks associated with real estate investments and leases, including market and operational risk.

Job Requirements:

• Possess at least 15 years of relevant experience in managing corporate real estate management or related fields
• Background in Real Estate, Business or Finance with at least 7 years of local experience managing large real estate portfolios, lease negotiations. Experience in managing industrial portfolio would be advantageous.
• Possess strong leadership skills in leading multi-disciplinary teams.
• Confident to communicate at all levels and able to think creatively and apply strategic thinking to tasks.
• Able to work under pressure and adapt to changes within a fast-paced environment.
• A self-driven and meticulous individual who has the strong ability to multi-task.

Join Our Team as our Lead Kids Fitness Coach at our Tanglin Mall academy!
First Konnection, an authorized Education Recruitment Specialist, is partnering with a leading sports education centre to find passionate educators eager to work in kids' fitness.

If you have experience in parkour and fitness coaching for children, we want to hear from you!

About the Role
As our Lead Kids Fitness Coach, you will design and lead dynamic fitness classes aimed at children aged 4 to 12.

This role requires a passion for child development, physical fitness, and coaching in a fun and supportive environment.

You'll use custom-built obstacle courses and engaging fitness challenges to help kids build confidence and motor skills.

Work Hours

• Weekdays: 9:30 AM to 6:30 PM (with a 1-hour lunch break)
• Weekends: 9 AM to 6:30 PM
• Half-day work: 3:30 PM to 6:30 PM (for half-day shifts)
• 5½-day work week

Work Location: Tanglin Mall, Singapore

Key Skills & Requirements

• Parkour or fitness coaching for children.
• Experience leading kids' fitness classes.
• Strong communication and leadership skills.
• Ability to engage with children of different skill levels.
• First-aid certification is preferred.

Submit your application here or directly on MyCareersFuture.

Let’s shape the future together!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Job Description:

• Manage and guide a team of technicians to perform vehicle service (commercial vehicles) and repair with excellent quality, turnaround time and productivity to meet customers’ requirements
• Ensure repair work is up to standard as to avoid comeback job
• Troubleshoot technical problems by using of electronic diagnostic tools, identify defects and repair actions, parts requirements for repair
• Advice on repair status to supervisor & test drive vehicle after repair when necessary
• Supervise and control of spares used on contract vehicles
• Ensure all work carried out are in accordance with safety and housekeeping requirements
• Assist Customer Service personnel in providing quotation for repair work

Job Requirements:

• Min NITEC in Automotive Engineering or relevant certification
• Relevant experience 1-2 years in automotive repair (able to handle commercial vehicles up to that of Prime Movers (HDT)) and technical service, use of diagnostic tools, warranty administration with SOP and documentation, technical investigation and report writing
• Ability to understand electrical drawings

*Please be notified that only shortlisted candidates will be notified*

By submtting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

EA Personnel Name: Chan Jun Wei

EA Personnel No: R1543992

EA License No: 21C0845

Role: Oracle Database Administration Team Lead

Contract: 12 months

Location: East, SG

• Oversee the Oracle database administration team, ensuring efficient management of all database operations.
• Manage the installation, configuration, and upgrading of Oracle databases and tools. Ensure the security and integrity of databases by implementing backup and recovery solutions.
• Monitor database performance and optimize SQL queries for better efficiency. Coordinate with development teams to assist in database design and support for application development.
• Troubleshoot and resolve complex database-related issues. Implement and maintain database patching, updates, and upgrades.
• Establish and enforce database standards, procedures, and best practices.
• Lead capacity planning and database scalability efforts.
• Provide mentorship and training to junior DBAs and support their development.

Salary: Up to $5500

Location: Alexandra

Job Description:

• Audit & Vetting performance monitoring and preparation for vetting in close liaison with in-house Marine, Operations & Technical Departments

• Arrange office interviews with all stakeholders for seagoing Officers

• Monitor and evaluate the performance of Crew Department personnel

• Prepare crewing budget and follow up crewing account matter

• Maintain, update, and disseminate company instruction to vessel, manning office and concerned parties

• Lead and oversee various activities for the welfare and morale programs for sea personnel and their families and union matters

Job Requirements:

• Minimum 5 years of experience in maritime crewing operations
• Proven leadership and team management skills
• Strong knowledge of international maritime regulations and standards
• Excellent communication and interpersonal skills
• Proficiency in crewing management software (Danaos/ShipMate)
• Bachelor's degree in Maritime Studies, Human Resources, or related field (preferred)

EA Personnel Name: Chong Yeoh Choo

EA Personnel No: R1437462

EA License No: 21C0845

The Client is a pretigious global bank.

Job Description

• Coach and guide relationship managers to achieve sales targets
• Ensure that the relationship managers adheres to all service standards
• Ensure that relationship managers comply to all regulations and compliance standards
• Able to manage and mitigate operations risk and ensure that the Bank’s operational requirements are adhered to

Skills and Requirements

• Minimally 6 years of experience within the banking scene with a proven track record in product sales & team management
• Processes strong knowledge in cross border regulations
• Strong stakeholder management skills

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

(EA: 11C5502 / R2199597)

WHO YOU’LL WORK WITH

The Global Purchase to Pay (P2P) organization provides P2P capabilities through a shared delivery model that supports Nike’s growth, by delivering standard, optimized and scalable processes that leverage Nike’s Managed Service Provider (MSP). The Global P2P organization is diverse, inclusive and focused on service delivery excellence through a foundation of continuous improvement.

This role will report directly to the Senior Manager Global Business Support and be responsible for the oversight of process execution performed by Nike’s MSP for the APAC (Asia Pacific) region, providing business support for the Global P2P Organization and key regional stakeholders.

WHO WE ARE LOOKING FOR

This role will act as a regional focal point for our P2P organization providing strong partner engagement, regional insights and MSP performance management. The ideal candidate will need to bring an ability to maintain and manage cross functional relationships within a complex environment, driving alignment and acting as a change enabler within the assigned region. With a complex stakeholder environment, the ability to communicate effectively at all levels, building consensus and bringing collaborative energy will be required to grow and maintain trust with stakeholders.

The candidate will be able to story tell though data. Driving analysis and recommendations for process improvement opportunities, leveraging their end-to-end business acumen. They will have the ability to be an effective problem solver, with a drive for understanding the root causes of issues and developing solutions that provide long-term results. Demonstrating a track record of continuous process improvement in an operational role with an end-to-end process mindset. This experience will support Nike to identify and manage financial risk and compliance requirements while defining process optimization opportunities.

The successful candidate will need to be team oriented, curious, lead with integrity, and bring a positive mindset. The ability to manage through others, providing direction and mentorship to deliver results will be key.

• A minimum of 6 years of experience in finance or accounting, with a focus on P2P process delivery, escalation support, regional compliance.
• Bachelor’s degree in finance, business, accounting, supply chain or related field.
• Proven cultural acuity and ability to work across large, diverse teams
• Experience with Procurement/Payables processes, operations, and features of the software systems we use at Nike including Coupa and SAP.
• Strong interpersonal/communication skills to deal effectively with varied internal customers, stakeholders and external suppliers.
• Self-directed and comfortable working in ambiguous environments.
• Strong analytical and problem-solving skills.

WHAT YOU’LL WORK ON

You’ll be working alongside your colleagues in Purchasing and Invoice to Pay operations to provide regional oversight and business support for our service delivery within the APAC region. Partnering with our MSP, regional and global stakeholders to drive alignment and effective change management as the global organisation continues to standardize and optimize processes and systems ensuring that regional variations and regulatory considerations are understood and considered.

• You will provide enhanced business support for Global P2P operations and our cross functional partners. Acting as the conduit between P2P, Procurement, Controlling, Treasury and local business units for complex problem-solving representing P2P within the region.
• Collaborate with the MSP’s Global and Geo Leads on multiple service delivery activities that require regional insight. Partnering to ensure effective problem resolution, leveraging analytical insights to drive performance.
• Provide operational oversight, training and education to develop the MSP team acumen and build towards a global standard P2P support model.
• Participate in localized business support projects, by staying at the forefront of changes to standards and regulations within the Geo, providing localization recommendations for P2P.
• You will own and drive escalated incidents and issues to resolution, including advanced troubleshooting ensuring effective root causing and recommendations for process improvements where appropriate.
• Evaluate process improvement opportunities and partner with GPO (Global Process Owner) to build global standards. Act as a local champion for Global P2P Policies and Procedures.
• Develop and maintain strong relationships with GEO business leaders, Territory Controllers, Nike Suppliers and business partners, educating them on P2P processes when necessary and identifying opportunities for training in their respective organization.support process control oversight and internal and external audit investigations.

The S&A PMO process governance & automation lead is responsible for leading & overseeing day to day PMO process governance operations, which also include identifying & launching automation improvement to the process workflows to improve productivity and efficiency of ARTC Project Life Cycle Management (PLCM) Process.

Leading a team of 3-4 project coordinators & working across functions, the successful candidate responsibilities are to:

• Act as the main liaison officer to PMO director and S&A senior management as well as responsible for matters related to the organisations" Project Management System, PLCM processes, PMO financial & manpower untilisation
• Generate and analyse monthly financial data for management review
• Provide training and guidance for users using the project management system. Chair "Clinics" to address queries and support PLCM processes.
• Billing and track all project invoices
• Track, generate and analyse project manpower utilisation rate for management reviews.
• Assist PMO director in preparing project/programme data, presentation decks, communication slides and other project or programme related documents.
• Responsible for project or programme audit. leasing with project managers, principal investigator and colleagues from HQ.
• Collate and compile project management dashboards for reporting and management reviews
• Review and revise guidelines to improve existing processes pertaining to PLCM cesses. Be responsible for implementing automated process for PLCM workflows.

Requirements:

• More than 7 years of experience as project or programme controller, working in Project Management Office or related department
• Diploma or Degree in Business or engineering related courses.
• Demonstrate experience and capabilities in managing and communicating with crossfunctional stakeholders
• Experience of leading a small team to deliver excellence in PMO process governance.
• Demonstrate flexibility and agility to the change management process. Willing to embrace new ideas and change in a fast pace environment
• Skill in communicating with senior stakeholders both internally and externally

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Job Responsibilities:

• Manage the day-to-day processing function of treasury and wealth management products.
• Check and verify trades, swift payments, receipts and other outgoing messages to ensure timely settlement of funds.
• Provide treasury department with daily nostro funding positions for their liquidity management.
• Maintain and monitor treasury limits to ensure compliance.
• Review terms in Bankers Acceptance Financing.
• Check corporate action events including reconciliation of clients’ entitlements.
• Liaise with related departments, counterparties and custodians for any trade mismatch, queries and settlement issues.
• Review work processes for new products.
• Review and improve workflow procedure to maximize operational efficiency and reduce operational risks.
• Participate in system improvement projects.
• Supervise and train support staff in the performance of their duties.

Job Requirements:

• Bachelor Degree in Banking/ Finance or equivalent
• At least 10 years of relevant working experience in the Settlement Department.
• Comprehensive knowledge of treasury and wealth management products.
• Experience in DTCC reporting.
• Knowledge in Euroclear settlement process.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”. We regret only shortlisted candidates will be notified.

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Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Khor Khang Qin

EA Personnel Reg No: R22109669

The S&A PMO process governance & automation lead is responsible for leading & overseeing day to day PMO process governance operations, which also include identifying & launching automation improvement to the process workflows to improve productivity and efficiency of ARTC Project Life Cycle Management (PLCM) Process.

Leading a team of 3-4 project coordinators & working across functions, the successful candidate responsibilities are to:

• Act as the main liaison officer to PMO director and S&A senior management as well as responsible for matters related to the organisations" Project Management System, PLCM processes, PMO financial & manpower untilisation
• Generate and analyse monthly financial data for management review
• Provide training and guidance for users using the project management system. Chair "Clinics" to address queries and support PLCM processes.
• Billing and track all project invoices
• Track, generate and analyse project manpower utilisation rate for management reviews.
• Assist PMO director in preparing project/programme data, presentation decks, communication slides and other project or programme related documents.
• Responsible for project or programme audit. leasing with project managers, principal investigator and colleagues from HQ.
• Collate and compile project management dashboards for reporting and management reviews
• Review and revise guidelines to improve existing processes pertaining to PLCM cesses. Be responsible for implementing automated process for PLCM workflows.

Requirements:

• More than 9 years of experience as project or programme controller, working in Project Management Office or related department
• Diploma or Degree in Business or engineering related courses.
• Demonstrate experience and capabilities in managing and communicating with crossfunctional stakeholders
• Experience of leading a small team to deliver excellence in PMO process governance.
• Demonstrate flexibility and agility to the change management process. Willing to embrace new ideas and change in a fast pace environment
• Skill in communicating with senior stakeholders both internally and externally

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Summary:

• Basic salary up to $6000
• Variable bonus + AWS
• Location: Alexandra
• 5 days work week
• Opportunity to enhance leadship & management skills
• Career advancement: Crewing Ops Manager

Key Responsibilities:

• Audit & Vetting performance monitoring and preparation for vetting in close liaison with in-house Marine, Operations & Technical Departments
• Arrange office interviews for seagoing officers
• Monitor and evaluate the performance of Crew Department personnel
• Prepare crewing budget and follow up crewing account matter
• Maintain, update, and disseminate company instruction to vessel, manning office and concerned parties
• Lead and oversee various activities for the welfare and morale programs for sea personnel and their families and union matters
• Other related ad hoc duties assigned by the Crewing Manager

Key Requirements:

• Min 5 years of experience in Maritme crewing operations
• Proficiency in Danaos / ShipMate

Interested applicants, please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Please be notified that only shortlisted candidates will be notified.

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

NCS Gov+ offers government agencies transformative digital solutions, including IT modernisation & cloud computing, aimed at enhancing citizen experiences. As our Client Delivery Lead in Gov+, you will play a pivotal role in ensuring the quality delivery of projects while driving impactful outcomes for key clients.

• Collaborate with the Client Service Lead to align NCS offerings, including applications, infrastructure, cybersecurity, communication engineering, digital solutions, and thought leadership, with the client’s needs.
• Serve as the primary point of contact for project and managed services delivery.
• Foster strong relationships with clients, stakeholders, and multifunctional project teams to deliver business value.

What You’ll Do:

• Develop business opportunities and ideate solutions using technology and process innovations.
• Create sustainable growth opportunities that align with NCS’s core capabilities.
• Direct teams across different Service Organisations (SOs) to meet revenue, quality, and customer satisfaction targets.
• Oversee program delivery and maintain accountability for client services.

What You’ll Bring:

• Deep industry domain expertise to understand and frame client challenges effectively.
• The ability to engage and advise clients on transformative ideas and business solutions.
• Strong project management and technical skills to lead diverse teams and navigate delivery complexities.

Full Stack (C#, Javascript)/ Team Lead (Satellite)

Team Lead - Software (Satellite) is responsible for driving the design and architecture of satellite ground control and antenna management software systems. The incumbent is required to lead the software team in implementing design, testing, verification, and validation of all software components. Implementation of cybersecurity measures for software applications and planning for software maintenance, training, and consultancy to users on the deployed software is required.

Job Responsibilities

• To lead the software team in implementing design, testing, verification, and validation of all software components.
• Implementation of CyberSecurity Measures for Software Maintenance and provide consultancy.
• Plan and provide necessary software maintenance, training, and consultancy to users on the deployed software.
• Continuously develop new skills & techniques in software technologies to improve and reduce software development time and effort.
• Participate in the definition and development of future products.
• Collaborate with various stakeholders including customers, and engineering teams across organizations.
• Able to challenge the status quo, think different, thrive in ambiguity, care for team members and being ever curious.

Job Requirements

• Having good experience in handling the design and architecture of satellite ground control and antenna management software systems.
• Strong in developing Full stack applications using C# and Javascript.
• Demonstrated experience in implementing cybersecurity measures for software applications.
• Good experience as a Team Lead in leading the software team in implementing design, testing, verification, and validation of all software components.
• Implementation of cybersecurity measures for software applications
• At least 8 years’ experience in mission critical system software development.
• Proficient in developing full stack applications, preferably with C# and Javascript.
• Strong in Satellite, CyberSecurity and C# programming
• Knowledge in Computer Engineering or related field.
• Singaporean only

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Prior hands on experience in several implementation projects in Worksoft Certify and other automation tools

Strong SAP functional testing experience 

Hands on experience in integrating Worksoft Certify with other applications like SolMan, HP ALM, selenium by using API's, CTM

Experience in implementing Devops tools

Experience & automation exposure in S4 journey is the plus

Experience with MF ALM

Requirement Analysis: Understand business requirements and translate them into test cases and scenarios for SAP  modules.

Test Planning: Develop test plans and strategies for SAP  testing, considering both manual and automated testing approaches.

Tool Configuration and Setup: Configure Worksoft automation tools to suit the specific requirements of SAP testing.

Exposure in cloud applications

Experience Design & implement automation framework

Customize automation best practices experience

Experience in infrastructure capacity planning

Tool upgrades

Good communication documentation & presentations skills.

Good Project Management skills

Experience in building Test management & reporting Dashboard

Collaboration: Work closely with SAP functional consultants, business analysts, developers, and other stakeholders to ensure alignment between testing activities and business objectives.

Troubleshooting: Troubleshoot technical issues related to Worksoft tools or SAP  configurations that may arise during testing activities.

Our client a freight forwarding company established in China with 11 strong years of market presence. They specialize in e-commerce and traditional freight, handling about 15,000 tons of airfreight per month.

The ideal candidate will possess a strong background in freight forwarding and a passion for delivering exceptional customer service. This role involves managing customer inquiries, coordinating airfreight shipments, and ensuring timely and accurate communication with clients and internal teams.

Responsibilities:

• Procure the most effective option based on rates, transit time, customers’ requirements, etc.
• Develop unique solutions to achieve maximum efficiency (e.g. transshipments, etc.).
• Act as Control Tower for the region.
• Oversee and mentor the airfreight customer service team, providing guidance and support to ensure high performance.
• Foster a positive work environment that encourages collaboration and professional growth.
• Develop and maintain strong relationships with key clients, ensuring their needs are met and expectations exceeded.
• Address customer inquiries and issues promptly and effectively, ensuring high levels of satisfaction.
• Collaborate with operations, sales, and logistics teams to ensure seamless shipment processes and timely delivery of services.
• Monitor airfreight shipments and coordinate with carriers to resolve any issues that may arise.
• Identify opportunities for process improvements and implement best practices to enhance customer service and operational efficiency.
• Analyze customer feedback and performance metrics to develop strategies for service enhancement.
• Provide training and ongoing support to team members on airfreight procedures, customer service excellence, and industry regulations.
• Prepare regular reports on team performance, customer satisfaction, and operational metrics for senior management.
• Utilize data to drive decision-making and improve service delivery.

Requirements:

• Bachelor’s degree in Logistics, Business Administration, or a related field preferred.
• Minimum of 5 years of experience in airfreight customer service or freight forwarding.
• Strong knowledge of airfreight regulations, tariffs, and shipping procedures.
• Excellent communication and interpersonal skills, with the ability to build rapport with clients and team members.
• Proven leadership and team management experience.
• Private and Confidential
• Proficient in freight forwarding software (specifically Cargowise) and Microsoft Office Suite.
• Ability to thrive in a fast-paced, dynamic environment.

By sending your job resume to us, it shall be deemed that you have agreed and hereby give your consent to Merries Employment LLP in collecting, using and/ or disclosing your personal data for the purpose of accessing and processing your job application and/ or for future job opportunities within Merries and/ or with the client(s) of Merries. If you wish to withdraw your consent, please notify us.

We regret to inform only shortlisted candidates will be notified.

Merries Employment LLP

EA Licence No: 14C7362

Posting Personnel: Kong Fong Ting
EA Personnel Registration No: R1987853

Community Programmes and Communications Team Lead

Role Overview

The Community Programmes and Communications Team Lead oversees the end-to-end management of programmes and communications for Clarity Singapore. This includes planning and executing programmes, collaborating with partners, and driving the organisation's communications and social media strategies.

Key Responsibilities:

Programme Development & Management: Play a key role in the planning, development and execution of all Clarity’s programmes (Clarity Circle, BRAVE & external talks & workshops) including:

• monitoring programme progress by conducting regular reviews, addressing challenges, and making necessary adjustments to meet objectives and deadlines.
• development of high-quality content and materials tailored to the needs of target audiences, ensuring alignment with the organisation’s goals.
• staying informed about current trends in mental health, spirituality, and community engagement to integrate innovative approaches into programme design.

Stakeholder Collaboration: Liaise with internal and external partners to conceptualise and facilitate workshops, talks and collaborations; including building relationships with Catholic organisations and Parishes, and other potential collaborators to expand programme reach.

Volunteer Management: Develop and implement a structured volunteer programme.

Communications and Social Media: Oversee social media platforms such as Instagram, Facebook, and Telegram, ensuring engaging content and community interactions including development and execution of social media strategy, including content creation, ad campaigns, and analytics tracking.

Project & Management: Assume responsibility for assigned projects & initiatives - coordinating with partners, vendors and service providers where required.

Fundraising: Assist the ED with fundraising initiatives

Requirements

• Bachelor’s degree in communications, social sciences, nonprofit management, or a related field.
• Two years experience in related capacity
• Strong leadership, project management, and interpersonal skills.
• Proficiency in social media, design and video editing tools like Canva, CapCut and other communications platforms.
• Passion for mental health advocacy and community outreach.

Experience: 5-8 years

Location: Singapore

Required Technical Skill Set: Mainframe, COBOL, CICS, DB2 and JCL

Must-Have:(Ideally should not be more than 3-5)

• Strong Mainframe experience
• Must have strong skills and exposure in JCL, COBOL, DB2, VSAM and JCL.
• Experience in OPC scheduler and Batch support.

Good-to-Have

• Experience in Bank/Cards and Wealth Domain
• Good to have exposure and experience in CICS
• Vision Plus experience
• Good exposure and experience in Retail/Personal Banking environment
• Experience in driving COBAL, Data center migrations, risk identifications, Etc

P-Serv is partnering our Client, a leading name in the aviation industry and we are looking for the right talent to be a part of the HR team!

Job Responsibilities:

• Provide support to the team in daily tasks and ensure day-to-day operations run smoothly
• Manage the team’s overall work and be accountable for the daily HR operations team
• Act as the bridge between the team and other internal/ external stakeholders to support the deliverables
• Able to identify areas of improvement in processes and actively propose changes
• Develop new Standard Operating Procedures and ensure they are kept up to date
• Monitor and provide feedback on staff performance by providing real-time coaching as required
• Handle ad-hoc activities as and when requested

Job Requirements:

• Minimum Degree graduate with 3-4 years of HR administrative experience
• Able to multitask and good time management skills with the ability to prioritize tasks
• Have prior experience leading a team
• Able to work with ambiguity and constant changes
• Independent thinker and ability to quickly sort through information and develop appropriate solutions
• Proficient in Microsoft Office and Outlook

Working Hours / Location:

• Mondays – Fridays; 8.30am – 6pm
• Changi Airport

We regret to inform, only shortlisted candidates shall be contacted.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.p-serv.com.sg. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

EA License No: 90C3494 | EA Personnel No: R21100082 (Mavis Goh)

Purpose and Scope

We are seeking a highly skilled and motivated E&I Engineer to lead the E&I Maintenance team. The ideal candidate will possess extensive experience in electrical and instrumentation systems within power or utilities plant environments. This role involves ensuring optimal performance, safety, and reliability of E&I equipment while leading maintenance initiatives and improvements.

Key Roles and Responsibilities

• HSSE Compliance: Ensure adherence to plant Health, Safety, Security, and Environment (HSSE) standards. Actively participate in HSSE walkdowns and initiatives to maintain high safety standards.
• Methodology Preparation: Develop, review, and implement Method Statements (MS) and Risk Assessments (RA) for all electrical and instrumentation work activities to mitigate risks and enhance safety.
• Maintenance Planning: Plan and schedule both corrective and preventive maintenance works. Collaborate with operations, OEMs, and contractors to prioritize tasks, mobilize workforce, allocate resources, and procure necessary spare parts.
• Team Leadership: Lead and mentor technicians in executing preventive and corrective maintenance tasks, ensuring adherence to procedures and standards.
• Issue Troubleshooting: Diagnose and troubleshoot critical and major plant issues, participate in Root Cause Analysis (RCA) to identify solutions, and drive continuous plant improvement initiatives while managing costs effectively.
• Shutdown Management: Plan, schedule, and coordinate vendor/OEM shutdown maintenance of E&I systems. Lead shutdown activities and ensure thorough documentation is maintained.
• Procedure Development: Establish and optimize maintenance procedures for all electrical and instrumentation systems, promoting best practices.
• Instrumentation Expertise: Conduct maintenance and troubleshooting on field instrumentation, including control valves, performing loop checks, and executing calibration of instrumentation systems.
• Control Systems Proficiency: Troubleshoot and maintain PLC (Programmable Logic Controller) and DCS (Distributed Control Systems), with a strong emphasis on experience with Yokogawa Centum DCS systems.
• Electrical Systems Maintenance: Provide expertise in maintaining electrical systems, including switchgear, transformers, MV/LV switchboards, Fire alarm and CCTV systems.
• Spare Parts Management: Oversee the review and maintenance of plant critical spare parts inventory, ensuring availability and readiness.
• Documentation and Reporting: Maintain accurate records of maintenance activities and contribute to the preparation of technical documentation, standard operating procedures (SOPs), and maintenance manuals.
• Ad-hoc Duties: Execute other tasks and responsibilities as assigned to support operational objectives.

Qualification, Skills and Experience

• Bachelor’s degree or diploma in Electrical, Instrumentation, or Control System Engineering.
• Minimum of 8 years of relevant experience in a power plant or utilities plant environment.
• Technical Proficiency: Strong knowledge of field instrumentation, electrical systems, control systems, and industry standards.
• Problem Solving: Excellent analytical and troubleshooting abilities with a methodical approach to problem resolution.
• Team Collaboration: Proven ability to work effectively in a team environment, fostering collaboration and teamwork.
• Communication Skills: Strong communication and interpersonal skills, with the ability to present technical information clearly to various stakeholders.
• Proactive Attitude: Demonstrated ability to stay current with new technologies and apply innovative solutions to optimize plant operations.
• Leadership Qualities: Effective leadership and mentoring skills with a commitment to developing team members.
• Adaptability: Flexible and resourceful, with a positive attitude and willingness to learn from experienced colleagues.

At Sembcorp, our shared corporate behaviours underpin all the work that we do in building a sustainable future:

• Institution-first Mindset – Put the interest of the Group ahead of individual interests.
• Collaboration – Deliver through collaborating across markets, businesses and functions.
• Accountability – Hold team and self accountable to deliver on our commitments.