● Creating comprehensive safety policies and HSSE Plant in compliance with local laws and regulations

● Developing or checking risk assessments that identify potential hazards in the workplace. This involves inspecting equipment, workspaces, and work practices to ensure they meet safety standards.

● Organizing and providing health and safety training for workers and employees. This includes site safety orientation for workers in line with local regulation

● Investigating workplace accidents or incidents to identify their causes and prevent future occurrences. This also involves maintaining records of incidents and reporting them to relevant authorities as required by Singaporean law.

● Developing and implementing emergency procedures, such as fire drills and evacuation plans. Ensuring that all employees are aware of these procedures and that necessary emergency equipment is readily available and in good working order.

● Promoting workplace health programs that may include ergonomic assessments, wellness initiatives, and monitoring the work environment to prevent occupational diseases.

● Working with regulatory authorities, and external auditors regarding compliance issues and inspections. This may also involve coordinating with external health and safety consultants or corporate safety representatives.

● Keeping up to date with changes in health and safety legislation and standards in Singapore, ensuring that the organization remains compliant, and advising management on necessary updates to policies and practices.

● Creating comprehensive safety policies and HSSE Plant in compliance with local laws and regulations

● Developing or checking risk assessments that identify potential hazards in the workplace. This involves inspecting equipment, workspaces, and work practices to ensure they meet safety standards.

● Organizing and providing health and safety training for workers and employees. This includes site safety orientation for workers in line with local regulation

● Investigating workplace accidents or incidents to identify their causes and prevent future occurrences. This also involves maintaining records of incidents and reporting them to relevant authorities as required by Singaporean law.

● Developing and implementing emergency procedures, such as fire drills and evacuation plans. Ensuring that all employees are aware of these procedures and that necessary emergency equipment is readily available and in good working order.

● Promoting workplace health programs that may include ergonomic assessments, wellness initiatives, and monitoring the work environment to prevent occupational diseases.

● Working with regulatory authorities, and external auditors regarding compliance issues and inspections. This may also involve coordinating with external health and safety consultants or corporate safety representatives.

● Keeping up to date with changes in health and safety legislation and standards in Singapore, ensuring that the organization remains compliant, and advising management on necessary updates to policies and practices.

• Permanent Full Time
• Basic $2700 to $4400 + Shift allowances + Join Bonuses ($35,000)
• Working location: Island Wide, Singapore
• Permanent 12 hours shift (Morning / Night)
• Full Training Provided (Training allowances provided)

Job Responsibilities:

• Protection and Escorting: Provide protection and escort services for VIPs and business partners.
• Security Enforcement: Conduct security enforcement and screening duties to maintain a safe environment.
• Traffic and Crowd Control: Manage traffic flow, crowd control, and access control to ensure public safety and order.

Requirements:

• Strong communication and interpersonal skills.
• Ability to remain calm and composed in stressful situations

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Chan Kam Hui (R24125233)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Basic From $3600 to $4000 + Monthly $300 allowance + Incentives
• Paid training will be provided
• Fast track progression in the Banking and Finance industry

Responsibilities:

• Work closely with the team to manage clients’ portfolios, perform financial analysis
• Follow the existing list of clients provided by the company
• Maintain customer loyalty and promote brand identity by providing excellent customer service through regular updates and reviews with customers on financial services/information
• Assisting in wealth preservation and capital growth
• Attend to the walk-in and queuing customers and customize solutions to meet clients’ financial objectives

Requirements:

•Degree or Local Diploma in any discipline
•Good communication skills, strong customer service mindset
• Keen interests in the Banking and Finance industry
• Be pro-active, a good listener, people and results-oriented
• Willingness to learn as comprehensive training provided

Attractive Basic Salary Package up to $$4000 Basic + Incentives + Commission + Quarterly Bonus + Full Employment Benefits + Fast-track Progressions in Bank!

For Fast Response, please Email your updated resume in MS Word format with the following details to [email protected]

1) Last Drawn Salary
2) Expected Salary
3) Recent Photo
4) Reason(s) for Leaving
5) Availability Period
6) References

Steven Chan
Registration No: R1105423
EA License No: 08C5257

• Permanent full-time role
• Basic $2650 to $3500 + Allowances + JOINING BONUS
• No bond
• Training Provided
• Company Transport Provided (Island Wide)

Job Description:

• Responding to incidents and managing security and safety systems.
• Preventing unauthorized entry into premises.
• Monitoring CCTV for suspicious activity.
• Conducting patrols and clocking duties.
• Performing access control duties.

Requirements:

• Able to commit 12 hours duty (Permanent day and/or night shift available)

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

CHAN KAM HUI (R24125233)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Scope

• Station Management: Oversee and manage a specific section of the kitchen.
• Food Preparation: Prepare and cook dishes according to recipes and restaurant standards.
• Menu Execution: Execute menu items with consistency and quality during service.
• Ingredient Handling: Select, measure, and handle ingredients according to recipes and standards.
• Team Supervision: Supervise and train junior chefs and kitchen staff.
• Inventory Control: Monitor ingredient levels and manage inventory for your section.
• Quality Control: Ensure dishes meet taste, texture, and presentation standards.
• Sanitation: Maintain cleanliness and organization of the kitchen and equipment in your section.
• Coordination: Coordinate with other sections to ensure timely and efficient service.
• Customer Service: Address special requests as per customer requirements.
• Problem Solving: Handle issues that arise during service and resolve them effectively.
• Compliance: Follow health, safety, and hygiene regulations.

Additional Information:

• Physically demanding
• Warm environment (kitchen)
• High working hours due to demand

EA Reg Number: R24123162

EA License Number: 24C2311

☑ Basic $ 4500 - $ 6500

☑ MNC - High Variable Bonus.

☑ 5 Days (Mon – Fri: 8.00pm – 5.30pm)

☑ East Region – A1 Builder

Job Description

• Develop and manage project schedules from design to commissioning.
• Estimate durations, resources, and prepare progress reports.
• Handle tender submissions, site planning, and progress monitoring.
• Manage EOT claims and oversee RI/TOP schedules and handovers.

Job Requirements:

• Diploma/Degree in Civil Engineering or related
• Min 3 years of experience in construction planning building-related facilities.
• Proficiency in MS Project Planner, Primavera, or Synchro.

Interested applicants are welcome to apply or send your updated resume to [email protected]

Only shortlisted candidate will be notified

Kam Soo Leng, Yvette

Registration: R22107492

• Permanent Full Time
• Basic $2700 to $4400 + Shift allowances + Join Bonuses ($35,000)
• Working location: Island Wide, Singapore
• Permanent 12 hours shift (Morning / Night)
• Full Training Provided (Training allowances provided)

Job Responsibilities:

• Protection and Escorting: Provide protection and escort services for VIPs and business partners.
• Security Enforcement: Conduct security enforcement and screening duties to maintain a safe environment.
• Traffic and Crowd Control: Manage traffic flow, crowd control, and access control to ensure public safety and order.

Requirements:

• Strong communication and interpersonal skills.
• Ability to remain calm and composed in stressful situations

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Chan Kam Hui (R24125233)

EA Recruitment Pte Ltd

EA License No: 21C0492

The Assistant Warehouse Manager is responsible for overseeing receiving, warehousing and distribution operations, ensuring efficient storage, handling, and distribution of goods.

This role requires the implementation of operational policies and procedures, implementation security operations and ensure the safety usage of warehouse equipment. The incumbent will act as a safety officer for the company.

Job Duties:

• Oversee the daily operations of the warehouse, including receiving, storage, picking, packing, and shipping.
• Ensure that all warehouse activities are carried out in accordance with safety, quality, and efficiency standards.
• Maintaining documentation and keeping accurate records of warehouse activities.
• Ensuring effective and safe use of warehouse equipment.
• Lead, motivate, and manage a team of warehouse staff, including hiring, training, and performance evaluation.
• Ensuring safety of staff.
• Foster a positive and collaborative work environment to enhance team productivity and morale.
• Any other ad-hoc duties as assigned.

Job requirements:

• Minimum a Diploma in Supply Chain Management, Logistics or a related field.
• Minimum of 5 years of experience in warehouse management or a similar role.
• Possess with forklift license.
• Possess with Class 3 driving license.
• Strong leadership and team management skills.
• Strong communication and interpersonal skills.
• Proficiency in warehouse management systems (WMS) and other relevant software.

Other information:

• Location: Tanjong Penjuru
• Working hours: Monday to Friday, 830am to 530pm
• Overtime required during season period

We regret that only shortlisted candidates will be notified.

By sending us your personal data and/or resume, you are deemed to consent to AM Recruitment Pte Ltd or its agents to collect, use and disclose your personal data and/or resume for the purpose of processing and administrating this job application.

Registration No: R23117478 (Mandy Lim Teng Hong)

EA Licence No: 23C1821 (AM Recruitment Pte Ltd)

Job Description

The Assistant Nurse Manager will also be responsible for providing assistance and support to the Nurse Manager in the day-to-day operations, improvements and enhancements of clinical nursing services within the nursing home so as to ensure safe, high quality, efficient and cost-effective care is delivered to residents and their families.

Job Responsibilities

• Organise and provide on-the-job training to all staff to ensure there is continual development in the clinical aspects

• Manage and facilitate project teams to keep up-to-date on current trends

• Facilitate and guide staff in establishment and management of relationships with residents and their families and coordinate the administration of care plan between the parties involved

• Guide and teach the nurses on the process and steps to manage incident reporting activities including investigation, report writing and communicating response to the family members involved

• Provide advice and guidance to nurses on the management of complaints and enquiries lodged by residents and their families

Clinical Standards

• Responsible for the compliance of all nursing standards as stipulated by Ministry of Health and Singapore Nursing Board

• Leads quality assurance activities to monitor and evaluate the quality and appropriateness of nursing care

• Ensure quality audits are planned and conducted periodically. Follow up with areas for corrective improvements

• Promotes evidence-based practices or nursing care delivery

• Ensure written policies and procedures and work process are available and up to date to guide the nursing care delivery

• Ensure competency evaluation and conducting in-house training to impart clinical knowledge to less experienced nursing staff

Others

• Organise and facilitate projects and/or research on current issues and trends in the healthcare sector (e.g. infection control)

• Support the Nurse Manager in nursing home management and deputizes in his/her absence

Job Requirements

• Degree or Advance Diploma or Diploma in Nursing

• State Registered Nurse and valid practicing licensed issued by the Singapore Nursing Board

• Valid certification in Basic Cardiac Life Support (BCLS)

• 5-6 years of clinical experience out of which 2-3 years must be in the management of chronic patients or 2-3 years as a Senior Staff Nurse

• Possess initiative, drive and self-motivation to persevere and make things happen

• Able to work effectively with diverse teams and all levels of employees to achieve positive outcomes

• High tolerance of stress and ambiguity

• People & Customer Centered

Other info

· Location: Toa Payoh

· Salary: $4000 to $5500

· Nursing home

· 5-day work, rotating morning/noon shift

Interested candidates, pls apply with resume in MS Word format

You may email to [email protected]

EA License No: 17C8809

EA Reg No: R1108561

• MNC (Woodlands)
• Company Transport Provided
• Basic : $3000 to $ 4000 + AWS + VB
• Excellent Benefits + Career Progression
• Production Processes: Coordination Operations; Managing Manpower; overseeing repair and upgrading work

Job Responsibilities:

• Oversee daily production activities to ensure efficient operations.
• Coordinate repair and upgrading work to maintain equipment and production quality.
• Plan and assign manpower effectively to meet production schedules.
• Monitor workforce performance and adjust assignments as necessary.
• Prepare monthly production reports, detailing outputs, efficiencies, and areas for improvement.
• Analyze production data to identify trends and suggest operational enhancements.
• Attend production meetings to discuss schedules, challenges, and improvements.
• Liaise with auditors and other stakeholders to ensure compliance and address any concerns.
• Identify opportunities for process improvements and implement best practices in production planning.

Requirements:

• Diploma in Mechanical / Chemical Process / Manufacturing or equivalent
• Preferably 1-2 years working experience in in a production or manufacturing environment is preferred but not required.

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG DIAUM YEE (R2198031)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Responsibilities:

• Provide professional consultations on hair and scalp health.
• Analyze customer conditions and advise on suitable treatments and solutions.
• Perform hands-on hair and scalp treatments with care and precision.
• Manage general tasks such as answering phone calls and operating the point-of-sale (POS) system as required.
• Conduct after-treatment follow-ups to ensure customer satisfaction.

Requirements:

• No prior experience is required; comprehensive training will be provided.
• Sales-driven with a passion for achieving targets.
• Strong communication and interpersonal skills to build relationships with customers.
• Willing to commit to retail working hours, including weekends and public holidays.
• Bilingual proficiency in Chinese and English to communicate with a diverse customer base and bilingual associates.

Working Hours & Pattern:

• Weekdays: 11:00 AM – 8:00 PM or 12:00 PM – 9:00 PM
• Weekends and Public Holidays: 10:00 AM – 7:00 PM
• Work Week Pattern: 6/5/6/5, totaling 44 working hours per week

Annual Leave and Benefits:

• Annual Leave: 10 days
• Comprehensive medical and dental benefits
• Clear career progression opportunities

Working Locations:

• Century Square

EA Personnel Name: Wong Choo Sian
EA Personnel No: R1762582
EA License No: 23C1703

Key Duties and Responsibilities:

As a Hair Therapist, you will:

• Deliver scalp treatments, shampooing, and blow-dry styling for customers.
• Ensure cleanliness and adherence to workplace safety standards.
• Collaborate with consultants to monitor customer treatment progress and build strong customer relationships.
• Assist customers in selecting suitable retail products or services tailored to their hair care needs.
• Perform other ad-hoc duties as assigned.

Qualifications and Attributes:

We are looking for individuals who:

• Are bilingual in Chinese and English for effective communication with diverse customers.
• Possess excellent communication skills.
• Are team players with a positive attitude.
• No prior experience is required—training will be provided!

Working Hours & Pattern:

• Weekdays: 11:00 AM – 8:00 PM or 12:00 PM – 9:00 PM
• Weekends and Public Holidays: 10:00 AM – 7:00 PM
• Work Week Pattern: 6/5/6/5, totaling 44 working hours per week

Annual Leave and Benefits:

• Annual Leave: 10 days
• Comprehensive medical and dental benefits
• Clear career progression opportunities

EA Personnel Name: Wong Choo Sian
EA Personnel No: R1762582
EA License No: 23C1703

About the company
A regional risk management role with our client who is a renowned global insurance company.

About the job

• You will be leading and enhancing the Enterprise Risk Management (ERM) framework to align with both regulatory standards and internal risk management policies.
• You will be required to identify and assess various risks across financial, operational, and strategic risks, ensuring that risk management practices aligns with the business strategy.
• You will be responsible for reviewing and updating local risk policies, standards, and conducting risk assessments.
• You will lead the Own Risk and Solvency Assessment (ORSA) process, reviewing solvency assessments and coordinating regulatory ORSA submissions.
• You will track action plans, oversee operational incidents, and manage the effectiveness of the Business Continuity Plan (BCP).

Skills and experience required

• At least 5 years of risk management/audit experience, ideally in the re/insurance industry.
• You should possess expertise in risk governance, ORSA and ERM framework
• You should possess strong analytical, communication, and stakeholder management skills

To apply online please use the 'apply' function, alternatively you may contact Lynette Lim.
(EA: 94C3609/ R1435181 )

Job Description

• Industry/ Organization Type: Manufacturing/Electronic Components and Boards
• Position Title: IT Security Manager (Regional)
• Working Location: Bedok (Company pick-up provided at Bedok MRT)
• Working Hours: 5 Days, Mon – Fri (8:15 am – 5:15 pm)
• Salary: Basic up to $12,000 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Analyze and prioritize vulnerabilities based on severity, potential impact, and business risk, and collaborate with relevant teams to implement effective mitigation strategies.
• Provide strategic guidance, insights, and direction on technological, cybersecurity, and policy-related topics.
• Lead and participate in the development, implementation, and continuous improvement of incident response procedures, and processes.
• Collaborate with other teams at multiple geographic locations to investigate and document security incidents, root causes, and recommend remediation actions.
• Planning and appraising ongoing assessment of antivirus, application control, firewall, SIEM, VPN, SSL, intrusion detection or intrusion prevention, and other network component policies.
• Managing and configuring security systems such as firewalls, intrusion detection and prevention systems, anti-virus software, and other security-related software and hardware.
• Monitoring systems, servers, and networks to detect and respond to potential security threats or suspicious activities.
• Developing and implementing security policies and procedures that ensure the organization’s data and systems are protected against cyber threats.
• Conduct regular vulnerability assessments and penetration testing to identify potential security weaknesses and risks to make improvements in the organization’s security.
• Report all security incidents to the home office and work with corporate IT on response and resolution strategy.
• Contribute to the development and execution of security awareness training programs for employees to enhance security awareness and best practices.
• Stay up to date with the latest cybersecurity threats, attack techniques, and incident response strategies.

APPLY NOW!!!

• Bachelor’s Degree in Computer Science, IT, or equivalent experience.
• Has 5+ years of experience in a cyber or information security management role.
• Strong knowledge of the latest cybersecurity threats, trends, modern cybersecurity concepts, and technologies (zero trust, CIS Controls, OWASP, MITRE ATT&CK, XDR, CloudSec, AppSec, NIST, ITIL, Azure Well Architected Framework, etc).
• Experience in domains of Cyber Security Operations, Incident Response, Forensic Investigation, Threat Intelligence, or Vulnerability Management preferred.
• Professional information security certification preferred (e.g. CompTIA Security+, CISSP, CISA, CISM).

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67372 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

• Collaborative environment with direct access to global stakeholders
• Chance to make a huge impact in the greater organization

About Our Client

Our client is a global manufacturing organization focused on cables and network components. They are now looking for a Regional Internal Audit Manager to lead audits across APAC operations while working with key leadership to implement audit strategies. This role ensures compliance with internal guidelines and contributes to the company's sustainable growth.

Job Description

Reporting to the Head of Internal Audit, the Regional Internal Audit Manager will conduct comprehensive audits across the company's APAC operations, collaborating with key leadership and local management to implement audit strategies. The role ensures adherence to internal guidelines and supports the company's sustainable growth.

Key Responsbilities:

• Plan, prepare, and conduct audits across regional entities, covering all business operations.
• Develop and execute the annual audit plan for the APAC region.
• Perform process, special, and entity-specific audits to address risks and operational challenges.
• Audit key functional areas including Finance, HR, Purchasing, Operations, and Compliance to identify risks and inefficiencies.
• Analyze data to ensure thorough and efficient audit preparation.
• Prepare detailed audit reports, highlighting risks and recommendations, and present findings to local and key management.
• Identify risks and develop actionable recommendations to mitigate them.
• Provide expert guidance to align processes and skills with evolving business needs.
• Ensure compliance with internal policies and external regulations.
• Support local management, including Managing Directors and Financial Controllers, with commercial and operational advice.
• Represent the company during audits of subsidiaries, ensuring alignment with corporate policies.
• Maintain strong relationships with leadership to ensure smooth implementation of audit recommendations.

The Successful Applicant

• Degree in Finance, Accounting, or a related field
• Professional certifications (e.g., CPA, CIA, CA) are strongly beneficial
• Prior working experience in an external audit firm
• A minimum of 5+ years' internal audit experience within a multinational organization
• Strong knowledge of financial processes, risk management, and internal controls
• Possess strong communication and business partnering abilities to collaborate effectively with diverse stakeholders across all levels and functions
• Strong analytical abilities and attention to detail
• Willingness to travel (30%)

What's on Offer

• Proven track-record of internal career mobility
• Chance to make a huge impact in the greater organization
• Collaborative environment with direct access to global stakeholders

Contact

Rachel Hee (Lic No: R22111006/ EA no: 18S9099)

Quote job ref

JN-072024-6473814

Phone number

+65 6541 9960

Michael Page International Pte Ltd | Registration No. 199804751N

Job Description

• Industry/ Organization Type: Manufacturing (Electronics)
• Position Title: Regional Technical Engineer (APAC) / IT Support Engineer
• Working Location: Tai Seng
• Working Hours: 5 days (Monday to Friday, 9 AM – 6 PM)
• Salary Package: Basic Salary up to $5,000 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Provide technical support to the sales team and customers for Proof of Concept (PoC), project deployment, post-sales support, and internal simulation testing.
• Study system and product technical details to offer technical advice or support to customers and the sales team.
• Evaluate product specifications to improve system performance.
• Communicate with HQ programmers about customized software functionality requirements or 3rd party software integration (API) details.
• Build and maintain strong relationships with customers.
• Offer troubleshooting assistance to customers from the office or on-site.
• Manage demo products and maintain the filing of technical information.
• Set up and manage demo equipment for tradeshows.
• Monitor customer satisfaction to ensure outstanding customer value.
• Develop and maintain technical competence in company products, applications, and services.
• Create technical information such as datasheets, manuals, and training materials.
• Conduct technical presentations or training for customers.
• Assist in overall company operations for self-development toward a managerial position.
• Provide timely updates through the Vaxtor Project/PoC Management tool.
• Any ad-hoc duties as assigned.

APPLY NOW!!!

• Diploma in IT, Computer Engineering or Electronics, or equivalent
• Minimum 2-3 years of relevant experience in the electronics industry
• Knowledge of ANPR software and Intelligent Traffic System will have an advantage
• Experience with OCR, Computer Vision, Machine Learning and AI technologies is a plus

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67173 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Are you a detail-oriented leader with a knack for system management and a strong technical background? We’re looking for an Operation Support Lead to oversee the day-to-day operations of our critical application systems. This role is ideal for a professional experienced in IT service management and security, with an eye for process improvements and operational efficiencies. As a core part of our team, you’ll be responsible for system maintenance, vendor and contractor management, user access, system upgrades, and compliance risk assessments. If you enjoy driving system enhancements and ensuring optimal performance, this role is for you!

Key Responsibilities

• System Operations: Oversee daily operations of critical application systems, ensuring smooth performance and timely completion of maintenance and support tasks.
• Vendor Management: Lead and coordinate with outsourced vendors and in-house contractors to meet operational needs.
• Troubleshooting and Issue Resolution: Collaborate with internal and external teams to identify root causes, troubleshoot issues, and ensure fixes meet SLAs and incident management standards.
• User Management: Handle on-/off-boarding of users, manage role changes, and review audit logs for compliance.
• System Upgrades and Patch Management: Plan, execute, and support system implementations, upgrades, and security patches.
• Risk Assessment and Compliance: Conduct regular risk assessments, addressing security or compliance issues with IT policies and procedures.
• License and Support Management: Monitor software licenses and maintenance agreements, coordinating procurement and renewals as needed.
• Proactive Monitoring and Performance Upkeep: Implement proactive monitoring for system health and collaborate with internal tech teams to ensure optimal performance.
• Process Improvement: Identify and implement process improvements to enhance operational efficiency.
• Documentation: Develop and maintain documentation, including system configurations, processes, and user manuals.

Are you a detail-oriented leader with a knack for system management and a strong technical background? We’re looking for an Operation Support Lead to oversee the day-to-day operations of our critical application systems. This role is ideal for a professional experienced in IT service management and security, with an eye for process improvements and operational efficiencies. As a core part of our team, you’ll be responsible for system maintenance, vendor and contractor management, user access, system upgrades, and compliance risk assessments. If you enjoy driving system enhancements and ensuring optimal performance, this role is for you!

Key Responsibilities

• System Operations: Oversee daily operations of critical application systems, ensuring smooth performance and timely completion of maintenance and support tasks.
• Vendor Management: Lead and coordinate with outsourced vendors and in-house contractors to meet operational needs.
• Troubleshooting and Issue Resolution: Collaborate with internal and external teams to identify root causes, troubleshoot issues, and ensure fixes meet SLAs and incident management standards.
• User Management: Handle on-/off-boarding of users, manage role changes, and review audit logs for compliance.
• System Upgrades and Patch Management: Plan, execute, and support system implementations, upgrades, and security patches.
• Risk Assessment and Compliance: Conduct regular risk assessments, addressing security or compliance issues with IT policies and procedures.
• License and Support Management: Monitor software licenses and maintenance agreements, coordinating procurement and renewals as needed.
• Proactive Monitoring and Performance Upkeep: Implement proactive monitoring for system health and collaborate with internal tech teams to ensure optimal performance.
• Process Improvement: Identify and implement process improvements to enhance operational efficiency.
• Documentation: Develop and maintain documentation, including system configurations, processes, and user manuals.

Are you a detail-oriented leader with a knack for system management and a strong technical background? We’re looking for an Operation Support Lead to oversee the day-to-day operations of our critical application systems. This role is ideal for a professional experienced in IT service management and security, with an eye for process improvements and operational efficiencies. As a core part of our team, you’ll be responsible for system maintenance, vendor and contractor management, user access, system upgrades, and compliance risk assessments. If you enjoy driving system enhancements and ensuring optimal performance, this role is for you!

Key Responsibilities

• System Operations: Oversee daily operations of critical application systems, ensuring smooth performance and timely completion of maintenance and support tasks.
• Vendor Management: Lead and coordinate with outsourced vendors and in-house contractors to meet operational needs.
• Troubleshooting and Issue Resolution: Collaborate with internal and external teams to identify root causes, troubleshoot issues, and ensure fixes meet SLAs and incident management standards.
• User Management: Handle on-/off-boarding of users, manage role changes, and review audit logs for compliance.
• System Upgrades and Patch Management: Plan, execute, and support system implementations, upgrades, and security patches.
• Risk Assessment and Compliance: Conduct regular risk assessments, addressing security or compliance issues with IT policies and procedures.
• License and Support Management: Monitor software licenses and maintenance agreements, coordinating procurement and renewals as needed.
• Proactive Monitoring and Performance Upkeep: Implement proactive monitoring for system health and collaborate with internal tech teams to ensure optimal performance.
• Process Improvement: Identify and implement process improvements to enhance operational efficiency.
• Documentation: Develop and maintain documentation, including system configurations, processes, and user manuals.

Build, Scale & Operate Leading DTC Brands alongside A-Players

Maneuver Marketing

Our Vision, Mission & Success are fuelled by our commitment to be a driving force of positive change to the health of everyday consumers, providing conscious, high-quality & innovative supplement products.

In just 5 years, we kicked off our own D2C Health & Wellness brand from scratch and scaled it to USD$150M+ in annual sales, serving more than 3,000,000 customers worldwide with an average of 4,000 daily orders across 9 SKUs.

These results caught the attention of The Financial Times, as they ranked us among APAC top High-Growth Companies in 2023. This is just the beginning of our journey though, and you could be part of the next stage of our growth!

Your Next Role

As part of the Customer Service team, you will represent Maneuver Marketing as the company’s highest escalation point with the ultimate goal of developing and strengthening our customers’ engagement, satisfaction & loyalty.

Collaborating closely with various departments (Product, eCom, Marketing & Supply-Chain), the team provides stellar customer experience, as well as developing and implementing improvement strategies that contribute to the overall success of our business.

As the Social Media Community & Engagement Lead, you will report directly to the Senior Customer Service Manager and you will be entrusted with overseeing the operational success of our third-party BPO Social Media Moderator Team. You will provide key support to our customer-facing specialists and will also be responsible for identifying, strategizing & implementing engagement, sales, retention, and operational improvement opportunities.

What You’ll Do

Content Moderation

• Develop Guidelines: Create and update community guidelines and moderation policies to ensure a safe and positive environment for users.
• Review User-Generated Content: Monitor and moderate user-generated content to ensure it adheres to community guidelines and platform policies.
• Remove Inappropriate Content: Identify and remove content that violates guidelines, such as hate speech, spam, or explicit material.
• Develop Crisis Protocols: Establish protocols for handling various types of crises, ensuring the team is prepared to respond effectively.
• Handle PR Crises: Quickly address and manage any public relations crises or negative publicity on social media to protect the brand’s reputation.

Community Management

• Monitor and Respond: Oversee and respond to comments, messages, and inquiries across social media platforms to foster a positive community environment.
• Engage with Followers: Actively engage with followers by liking, commenting, and sharing user-generated content to build a loyal community.
• Foster Community Growth: Implement strategies to grow the community, such as hosting online events, contests, or collaborations with influencers.
• Encourage User Interaction: Create opportunities for users to interact with each other, fostering a sense of community and loyalty.
• Steer conversations towards desired narrative: In collaboration with the copy and marketing teams align on advertisement messages for agents to guide conversations.

Customer Support

• Address Customer Issues: Collaborate with the customer service team to address and resolve customer complaints and issues raised on social media platforms.
• Provide Information: Offer accurate information and support to users regarding products, services, and company policies.

Analytics and Reporting

• Track Engagement Metrics: Analyze engagement metrics to understand community sentiment and identify areas for improvement.
• Gather User Feedback: Collect and analyze feedback from the community to identify trends, preferences, and areas for improvement.
• Report Insights: Provide regular reports on community engagement, moderation activities, and user feedback to inform strategy adjustments.

Cross-functional Collaboration

• Collaborate with marketing, product development, supply-chain, and customer service teams to address systemic issues and improve the overall user experience.
• Feedback Loop: Provide feedback and insights to relevant teams to enhance product offerings and community engagement strategies.

Indirect Team Management

• Lead and Support Moderators: Manage a team of content moderators, providing guidance, support, and performance feedback.
• Schedule and Assign Tasks: Organize and assign moderation tasks to ensure coverage and efficiency.
• Conduct Training: Develop and deliver training programs to keep the team updated on policies, tools, and best practices.

How You’ll Succeed

Maneuver is an OKRs, KPIs, & data-driven company, we are not Mad Men (Well, not all), but Math Men. As a result, a number of metrics will constitute the basis of your performance and success within this role and the company. These may include:

Community Management Objective:

Ensure up-to-date and effective community guidelines, and enhance community engagement and interaction rate.

• Review and update community guidelines quarterly.
• Reduce average response time to comments and messages
• Increase in user interactions (likes, comments, shares) on social media posts.

Team Management Objective

Effectively manage and support the content moderation team.

• Conduct monthly performance reviews with all team members.
• Conduct training sessions for the moderation team every quarter.
• Ensure 100% completion of all assigned moderation tasks within deadlines.
• Achieve a 95% QA critical error pass rate for the team 30 days following implementation of new policies or procedures.

Collaboration Objective:

Foster cross-functional collaboration to enhance community experience.

• Hold bi-weekly meetings with marketing and customer service teams.
• Collect and measure feedback from at least one cross-functional initiative per quarter.
• Develop and execute at least one joint initiative per quarter with other teams to improve community engagement.

Analytics and Reporting Objective:

Utilize data to inform community management strategies.

• Generate and distribute monthly community engagement reports.
• Identify and implement three new strategies based on data insights to improve engagement.
• Define Key Community Metrics based on industry best practices.
• Track and report on key community metrics with 100% accuracy.

Your Experience

• At least 5y exp. in Social Media Community Management with 2 years in a leadership role, managing online communities with a focus on driving engagement, handling feedback, and maintaining brand reputation.
• Proven experience leading a social media moderation team, ideally across multiple platforms (Facebook, Instagram, TikTok).
• Experience working cross-functionally with marketing, customer service, and other internal teams to ensure social media strategies align with broader company goals.
• Successful experience training, managing, and coordinating remote teams, as your customer service and moderation work is handled externally.
• Ability to train, mentor, and motivate a team of moderators, ensuring alignment with brand guidelines and service level agreements (SLAs).
• Data oriented with experience tracking, analyzing, and reporting on engagement metrics, sentiment analysis, and content moderation accuracy to drive continuous improvement.
• Can demonstrate a creative approach to community engagement, with a strong understanding of how to create compelling and interactive responses and activities.

Ideally

• A degree in Marketing, Communications, Public Relations, Journalism, or a related field is preferred.
• Social media certifications (e.g., from Facebook, Google, or HubSpot) are a plus but not mandatory.
• Experience working with premium B2C and/or D2C brands, particularly in industries like health, wellness, or beauty, to understand how to communicate effectively with different audiences.
• Familiarity with mass-market brands, understanding how to scale community engagement to broader audiences.
• Enthusiasm for social media platforms, with a keen interest in staying up-to-date on the latest trends and best practices, especially in the wellness and beauty industries.

Your Mission:

The Global CRO Business, APAC Lead will manage the Global CROs in the sale and delivery of Medidata products and services, to provide maximized leverage Medidata’s position in the marketplace. She/he will coordinate and direct cross functional resources to ensure the highest possible level of service to our partners and our mutual customers.

• Develop and manage new and existing global CRO Partnerships to maximize value of Medidata for partners and sponsors
• Develop broad platform adoption across the Medidata portfolio within the global CROs in APAC
• Implementation and management including go-to-market strategy and analysis
• Identify areas of potential collaboration and partnership and align appropriate resources
• Execution of annually updated and jointly developed Partner/Medidata business plan
• Coordinates Medidata and CROs’ resources for Operations, Sales and Professional Services ensure success of all Partner activities
• Work closely with Medidata CRO Partnerships, Sales and Pre-Sales executives around the world to effectively provide global solutions that drive Medidata’s business activities
• Facilitate compliance with the requirements and leverage the benefits of the Medidata Partner Program

Your Competencies:

• Demonstrable success in complex enterprise software sales
• Knowledge of and experience in software applications sales/consulting and the provision of required services
• Domain experience/expertise in Clinical Trials/Pharmaceutical Development environment
• Successful hands-on experience working with CROs or within a partner or alliance program
• Demonstrated ability to work with and manage relationships with, peers, customers and partners at an executive management-level
• Ability to listen actively and think logically, strategically, and tactically to solve complex problems
• Excellent verbal and written communication skill
• Self-motivated, demonstrating an ability to assume responsibility and work autonomously in a professional manner

Your Education & Experience:

• Bachelors Degree in the Life Sciences, Engineering or Computer Science preferred, Masters Degree or higher a plus

• Driving innovation and shaping the future with cutting-edge projects
• Personal growth and collaboration.

About Our Client

Client is a global technology firm known for its innovative approach to content creation and distribution. It operates a range of platforms that combine artificial intelligence and machine learning to deliver personalized experiences to users. The company's products span entertainment, social networking, and e-commerce, with a strong focus on fostering creativity and community engagement. It has a diverse and rapidly growing global presence, continuously pushing the boundaries of digital media and technology.

Job Description

• Communicate technical and non-technical concepts effectively to the business side.
• Coordinate security assessments with product teams.
• Conduct cyber risk assessments and technical security reviews to identify IT risks for new products and features, and recommend controls.
• Collaborate with security and business teams to design defense-in-depth controls and improve security posture.
• Fulfill business security requirements like red teaming, fraud detection, and penetration tests, while enhancing security maturity.
• Monitor and manage risk mitigations, exceptions, and ensure adequate monitoring is in place.
• Track emerging cyber threats, vulnerabilities, and exploits affecting infrastructure and products.

The Successful Applicant

A successful candidate will have a strong technical background in cybersecurity, with the ability to communicate effectively between technical teams and business stakeholders. They should be skilled in risk assessments, vulnerability management, and implementing security controls. Proactive, collaborative, and able to manage security requirements like red teaming and penetration testing, they will stay ahead of emerging threats and continuously improve security posture across the organization.

What's on Offer

A chance to work on impactful security initiatives in an innovative environment, collaborate with cross-functional teams, and grow your career. You'll receive a competitive package, opportunities for professional development, and the chance to work with cutting-edge technologies.

Contact

Miao Xia Neo (Lic No: R21103441/ EA no: 18C9065)

Quote job ref

JN-112024-6583081

Phone number

+65 6416 9828

Michael Page International Pte Ltd | Registration No. 199804751N

Are you a detail-oriented leader with a knack for system management and a strong technical background? We’re looking for an Operation Support Lead to oversee the day-to-day operations of our critical application systems. This role is ideal for a professional experienced in IT service management and security, with an eye for process improvements and operational efficiencies. As a core part of our team, you’ll be responsible for system maintenance, vendor and contractor management, user access, system upgrades, and compliance risk assessments. If you enjoy driving system enhancements and ensuring optimal performance, this role is for you!

Key Responsibilities

• System Operations: Oversee daily operations of critical application systems, ensuring smooth performance and timely completion of maintenance and support tasks.
• Vendor Management: Lead and coordinate with outsourced vendors and in-house contractors to meet operational needs.
• Troubleshooting and Issue Resolution: Collaborate with internal and external teams to identify root causes, troubleshoot issues, and ensure fixes meet SLAs and incident management standards.
• User Management: Handle on-/off-boarding of users, manage role changes, and review audit logs for compliance.
• System Upgrades and Patch Management: Plan, execute, and support system implementations, upgrades, and security patches.
• Risk Assessment and Compliance: Conduct regular risk assessments, addressing security or compliance issues with IT policies and procedures.
• License and Support Management: Monitor software licenses and maintenance agreements, coordinating procurement and renewals as needed.
• Proactive Monitoring and Performance Upkeep: Implement proactive monitoring for system health and collaborate with internal tech teams to ensure optimal performance.
• Process Improvement: Identify and implement process improvements to enhance operational efficiency.
• Documentation: Develop and maintain documentation, including system configurations, processes, and user manuals.

Embark on an exciting journey with our global Tech team, operating in agile mode within a dynamic product organization. Join a collaborative environment where innovation thrives, and your contributions will directly shape the trajectory of our cutting-edge products. As a key player in our agile setup, you'll have the opportunity to drive efficiency, foster creativity, and play a pivotal role in our product development process. Be part of a team that embraces adaptability and values continuous improvement, ensuring we stay at the forefront of technology advancements on a global scale.

You will become a member of the Cyber Security Governance, Risk and Compliance (GRC) team. As part of your mission, you will also collaborate closely with the Cyber Defense, Cyber Architecture, and wider Business and TECH teams including Proximity TECH teams in India, China and APAC region.

This role will involve driving security and privacy risk evaluations, coordinating response actions for suspected data breaches, and supporting the implementation and maintenance of a Cyber Security framework across key security domains:

• Define, help implement, and govern Cyber Security policies, standards and guidelines.
• Drive security and privacy risk evaluations and coordinate response actions in the event of any suspected cyber incident.
• Establish, monitor, evaluate, report on Cyber Security risks to relevant TECH and Business executive committees.
• Lead the Information Security GRC team responsible for all aspects of Cyber Security within your geographical, domain-specific and TECH portfolio scope.
• Drive risk reduction activities for your scope.
• Support in the implementation and maintenance of cyber security framework.
• Drive security within your geographical, domain-specific and TECH portfolio scope.
• Contribute to Cyber Strategy and Roadmap development.
• Drive internal and external security compliance initiatives associated with relevant regional regulations.

Job Requirements:

• Bachelor's degree in Information Technology, Cybersecurity, or a related field. A Master's degree or relevant certifications (e.g., CISSP, CISM, CRISC) is a plus.
• Minimum of 8-10 years of experience in cybersecurity, risk management, and compliance, preferably in a multinational organization.
• Expertise in identifying, assessing, and mitigating cybersecurity risks, including third-party risks.
• In-depth knowledge of regional regulations and standards related to cybersecurity and data privacy, and local data protection laws in APAC, India, and China.
• Strong understanding of cybersecurity technologies, frameworks (NIST, ISO27001, SOC2, MITRE attack framework, etc.) , and methodologies, including penetration testing and security audits.
• Proficiency in coordinating and managing response actions during suspected data breaches or security incidents.
• Ability to contribute to the development of the organization's cyber strategy and roadmap.
• Capability to advise senior management on GRC matters and recommend actionable courses of action.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.