Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

Get to Know the Role

We are looking for a Regional Category Head, Marketing Procurement to help lead the Marketing category in Grab. Reporting to the Head of Procurement, we are looking for someone with Heart and Honour to wield solid procurement fundamentals into practice; have Humility to unlearn and relearn; have Hunger to bring innovation and fresh thinking to the category. If you believe you have what it takes then we'd love to hear from you!This role will be onsite and based in the One North office.

The Critical Tasks You Will Perform

Category Leadership and Value Creation Drive

• Lead with vision, shaping and driving procurement solutions for the Marketing category.
• Assess opportunities, shape, develop Category and Sourcing Strategies and accomplish them for Marketing across Media, Agencies, Production and Materials.
• Demonstrate proficiency in data analysis and ability to harness data intelligence to derive category insights and opportunities.
• Lead the development and socialising of business cases and cost/benefit analyses to support bottomline optimization, process efficiency opportunities and champion right governance and controls across marketing spends.
• Collaborate and inspire senior stakeholders and peers driving strategic decisions with conviction.
  Stakeholder Management and Business Partnering
• Be the bridge that connects several business stakeholders, understanding unique requirements into common threads of opportunities.
• Foster relationships, built on trust and mutual respect, and ensure a seamless flow of information. Thoughtful foresight on business needs and address opportunities
• Lead efforts to rationalise the Marketing supply base, develop and maintain a preferred roster of suppliers, negotiating costs, and driving the best Service level agreements (SLAs).
• Collaborate with multiple teams (Legal, Cybersecurity, Compliance, and Finance) managing Supplier lifecycle.
• Guide internal procurement teams to delivering end-to-end procurement projects and solutions
  Procurement Discipline Mastery
• Lead the supplier management process from Sourcing, Bid Management, Contracting, and Supplier Relationship Management for Marketing category
• Draft, improving and driving best possible outcomes in Commercial Contracting
• Lead complex and high value regional strategic sourcing, or provide guidance to direct report or local marketing procurement practitioner peers
• Drive Procurement Strategies in identifying, sizing and implementing Value Creation Initiatives relevant to Marketing Category

Qualifications
What Essential Skills You Will Need

• Education: Degree in Business Management, Marketing, Finance, or a relevant field.
• Experience: 12 or more years of experience in multiple subcategories (Media, Agencies, Production, Collaterals).
• You have experience working with multiple teams and navigate cross-cultural environments.
• Core Values: Embodying Heart, Hunger, Honour, and Humility.
• Integrity: Absolute integrity in managing supplier relationships.
• Communication and Leadership: Excellent collaboration with all organisational levels and external partners; able to lead or participate in cross-functional teams.
  

Additional Information
Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
  With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours
  What We Stand For at Grab We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Responsibilities

• Broad experience in designing, programming, and implementing large distributed systems with microservices.
• Deep understanding of Application, Infrastructure and security architecture and non-functional aspects like Performance, Scalability, Reliability, Availability etc.
• Translate functional requirements to design.
• Work with technical SMEs to understand their requirements and ensure these are met.
• Define best practices and standards for the microservice implementation.
• Identify and define implementation patterns.
• Lead activities to build accelerators and tools to increase the quality of deliverables.
• Evaluates industry technologies to shape design of services in consideration of cost, portability, compatibility, or usability factors.
• Identifies and makes appropriate changes to technologies, integrated platforms, and systems to meet customer and operational requirements.
• Continuously seeks to more efficiently manage and utilize technology, platforms, and systems.
• Highlights design risks, provide alternative options and recommend quality solution to specified problem.

Essential Requirements (Skills Requirements)

• Bachelor’s degree in Computer Science.
• 8+ years of technical experience within architecture development, integration of backend systems and development.
• Strong Hands–on experience in developing applications using Java/J2EE, with Spring boot framework knowledge and experience.
• Deep knowledge of SOA, Architecture and Design on Microservices, REST Services and Soap Services Development.
• Experience in core java fundamentals, Java 8+, Spring, Springboot, testing framework Junit, Cucumber.
• Strong hands-on with design patterns, clean code.
• Strong hands-on in Java Microservices (Springboot) Restful APIs and Soap Services.
• Experience in designing and coding scalable Microservices.
• Experience with middleware/messaging technologies such as MQ, JMS, Kafka and exposure to event-driven design patterns.
• Experience in Spring Cloud.
• Experience in Azure Kubernetes Service(AKS).
• Experience in configuring and implementing Azure Open Service Mesh for Pod to Pod communication.
• Experience in API Management using Azure API Gateway(APIM).
• Experience in writing deployment pipelines to deploy Java microservices in Kubernetes.
• Strong in creating/ defining Swagger specs for REST APIs, understand REST principles, Guidelines.
• Demonstrated knowledge of OAuth token-based authentication protocol.
• Demonstrated knowledge of PCI and Security Coding Standards.
• Experience with MSSQL, data modelling, query development and performance optimization.

GOOD TO HAVE

• Experience in migrating TIBCO services to spring boot microservices.
• Experience in gaming and Hospitality industry would be an advantage.

Technical / Professional Skills

• Spring Boot, Java/J2EE,SOA,REST and Soap Services, Microservices.

Non-Technical / Soft Skills

• Problem solving skills and ability to work under pressure.
• Good command of English, both written and spoken.

The Regional Sales and Marketing Manager is primarily responsible for strategizing, planning and executing for business growth. The job holder manages the Principal to develop new customer segments, create demands, identify opportunities, source for leads, engage the prospects, follow through and secure the deals to meet/exceed the sales targets, as well as to engage, train, service and support the customers and users on an on-going basis.

The Regional Sales and Marketing Manager also works closely with the Group Directors to drive and foster a culture of accountability, performance, excellence, innovation and continuous improvement.

RESPONSIBILITIES

1. Strategic Development and Sales Management

• Drive the pursuit of the company’s mission, vision and core values to foster a committed, competent and growth-oriented workforce.
• Strategise and plan for business growth to achieve the overall financial performance targets and sales targets for various products relevant to different regions.
• Drive a culture of effective cost management and resource optimisation.
• Lead change management in an integrated manner, lead transformation projects and deal with issues to improve organisational agility and performance.
• Foster strategic business partner relationships with stakeholders to further the Group’s business objectives

2. Branding, Marketing and Products Development

• Oversee the organising of marketing and promotion events and activities, education and collaboration with Key Opinion Leaders and suppliers.
• Formulate demand creation strategies and new product service offerings, sharpen sales channel utilisation and lead new business initiatives to improve revenue streams and meet market demands
• Continually engage customers and users to understand their evolving needs and introduce new products and solutions to meet their needs.
• Lead the scanning and assessment of industry developments, competition landscape customers’ evolving needs, government initiatives and regulatory changes to identify and seek business opportunities.
• Conceptualise and decide on branding matters, marketing positioning and communications, as well as review and approve marketing materials/collaterals
• Support and facilitate the country directors and business unit managers to formulate and execute sales plans and activities
• Continually review the portfolio of solutions and products and decide on initiatives to boost sales, maintain profitability or enhance customer stickiness
• Identify, source and introduce new solutions and products that are of interest and value to customers.
• Lead the launch plans, training & competency assessment to support the roll out of new products

3. Process Efficiency and Adoption of Technology

• Provide oversight and direct the improvement of business processes and work procedures to raise productivity and efficiency
• Direct and oversee implementation of customer relationships management and process improvement projects, jointly with the local Offices
• Critically oversee cost management ensuring that resources are optimally utilised, wastages are minimised, and inventory is moving and at optimal level.
• Drive the identification and implementation of new technologies to enhance business

REQUIREMENTS

• Degree in Business Management or Healthcare related discipline
• Minimum 10 years of relevant working experience in commercial role with at least 3 years in a manager role
• Familiarity with the medical devices
• Leadership and managerial skills and experience

If you are keen to develop a career and make a mark in the medical sector within a dynamic and fast-scaling organization, and also to make a difference in the medical industry, we invite you to apply online with a comprehensive resume.

We regret to inform that only shortlisted candidates will be contacted

Overview

MIMS is a leading provider of trusted, quality, independent clinical decision solutions to healthcare professionals in Asia Pacific, and known for our high level of editorial integrity and independence. MIMS Clinical Decision Solutions are widely used in various hospital, clinic, prescribing or dispensing software and references to provide evidence-based recommendation to clinicians.

The Editor works with a highly collaborative and passionate team with deep clinical and data management expertise in the continuous development of evidence-based clinical content and innovative decision support solutions. The job would also delve into provision of accurate and updated drug-related research, with opportunity to explore realm of healthcare IT.

Job Responsibilities:

· Work as an integral part of a small dynamic team to contribute in developing and maintaining quality medical information for healthcare professionals through various clinical decision support modules.

· Research, analyse and evaluate international literature and clinical guidelines for content enrichment in various publications worldwide.

· Work within established editorial systems and quality control procedures to edit, summarise and proofread medical/pharmaceutical data accurately and safely.

· Perform mapping and review of proprietary data sets to standard terminologies such as SNOMED CT.

· Assist and liaise with other teams to finalise electronic medical information products for deployment into different markets globally.

· Train other editorial team and/or trainee when required.

Undertake various editorial projects to continuously improve database content and/or Healthcare Clinical Decision Support products.

Requirements:

• Must be medical or pharmacy graduates
• Preferably two-three years of clinical practice in a hospital or equivalent practice setting
• Critical thinking with ability to interpret clinical papers
• A pair of keen eyes for attention to detail
• Systematic and well-organised
• Motivated and eager to learn
• Able to work independently with guidance
• Must have good command of English, both written and spoken
• Proficient in Microsoft Word, Excel and Microsoft 365
• Experience in relational database advantageous
• Experience with SNOMED CT, ICD10 and/or ICD-11 is advantageous

Position Summary:

To directly own and manage the commercial sales activities and results for the fluorescent dye and the fluorescence imaging system in territory of SE Asia.

The Sales Manager for Southeast Asia will be responsible for driving revenue growth, managing distributor and direct sales channels, and developing strategic partnerships within the region.

This role includes overseeing sales activities, expanding market share, and ensuring customer satisfaction in line with the company’s objectives. The candidate will have a deep understanding of local markets into which fluorescence technologies can be sold across SE Asia and be skilled in cross-cultural communication.

Territories will include but not limited to Singapore, Indonesia, Vietnam, Philippines and Malaysia.

The position will require extensive travel and is a field-based role. Key activities will revolve around supporting the Company and seek business for both the diagnostic agent and camera across the specified region.

As a Sales function the role is responsible for delivering the sales plan in terms of financial performance and qualitative objectives. (e.g. market share gains, account growth, customer support improvements).

These activities will be focused specifically on the Asia market covering both the private and public healthcare sector.

Key Responsibilities:

Commercial

• Develop and implement a comprehensive sales plan for SE Asia, aligned with overall company objectives.
• Achievement of the Sales Plan in terms of financial performance and qualitative objectives (market share gains, account growth etc.).
• Identify opportunities for business expansion and market penetration across key industries.
• Clinical and technical sales support for surgeons and associated staff in the Asia market.
• Build and nurture relationships with key stakeholders, including distributors, partners, and clients.
• Direct responsibility for:

1. Develop market overview and strategy for the direct sales channel in Asia.
2. Prospect, define and develop new accounts and business in addition to growing and maintaining the existing customer portfolio to support a balanced sales funnel for growth.
3. Manage the overall sales process and coordinate, own and ensure completion of the necessary pre and post sales tasks. i.e. prospecting, demonstrations, evaluations, quotations, fittings, follow up, cash collection.

• Maintain strong after-sales contact and develop long-term customer relationships.
• Supporting customers’ needs and requirements.

Technical / Clinical

• Develop and maintain a high level of product & clinical knowledge of competitive products.
• Ensure knowledge base is maintained with up-to-date awareness of the latest clinical papers/publications.
• Development of training material for hospital surgical use.
• Training of hospital staff and others who sell fluorescence into the market (near infrared camera providers). Provision of second line technical customer support to include troubleshooting remotely & on site.

General

• Ensure full compliance with all operating, forecasting and reporting processes & rigor. Update and follow-up the CRM system, orders and sales forecasts and provide market share and win-loss information in line with time schedule.
• Establish strong relationships & work closely with global teams to ensure customer intimacy and sales opportunities are maximized.
• Attend applicable trade shows, study days and conferences as applicable.
• Host courses, study days and events, ensuring good attendance and event follow up.
• Any other duty reasonably required for the effectiveness of sales activities
• Ensure all sales activities comply with local regulations and company policies.

Experience and Capabilities:

• Bachelor's degree or equivalent/graduate degree preferred in a science (Biology, Chemistry, Pharmacy or related science) and/or technical discipline.
• Minimum of 3 - 5 years clinical sales experience within the Asia healthcare sector (preferred surgical operating field).
• Direct knowledge of healthcare systems and Hospital structures.
• Experience in training and direct contact with surgeons.
• Knowledge of complex selling processes such as tenders or contractual agreements.
• Commercially driven with strong negotiating skills.
• Strong communication and networking skills.
• Strong commercial and numeric skills with an ability to analyze sales data to identify gaps and opportunities and subsequently devise a territory sales plan in line with company & brand strategies.
• An ability to work as part of a wider commercial team, and to manage time effectively in a fast paced environment.
• The ability to understand and present clinical data.
• Excellent administration, planning and organization skills.
• Proficient in MS Word, Excel and PowerPoint.
• Excellent verbal, written and presentation skills. Knowledge of local market dynamics and business practices in SE Asia.
• Travel: Willingness to travel extensively across the region.

Core Competencies / Attributes:

• Highly influential & effective selling skills.
• Confident, motivated self-starter with the ability to reach and exceed sales targets.
• Demonstrate initiative, passion & persistence to get results.
• Flexible approach and positive mindset.
• Highly organized individual who constantly seeks out fresh business opportunities.
• Hands-on mentality and motivation to work independently.
• A team player who helps team members achieve their goals.

Responsibilities:

• Drive strong sales growth to achieve sales and profit targets within assigned territories, industries, and channels.
• Identify and develop new distributors in designated areas.
• Establish and maintain strong relationships with distributors, direct customers, purchasers, and end-users.
• Deliver sales and product training to distributors and end-users.
• Collaborate with key customers and distributors to plan and execute marketing strategies and promotional programs aligned with company goals.
• Recommend effective pricing strategies for all product lines.
• Collect and analyze market trends and competitor information.

Job Requirements:

• A highly sales-driven individual with strong self-motivation and a passion for increasing sales, coupled with a desire to be rewarded for success.
• Proven experience in sales is essential; prior experience in chemical product sales with a regional sales focus in Southeast Asia is highly preferred. Experience in the marine, oil & gas, or industrial sectors, as well as distributor management, is advantageous.
• Regional sales experience in Southeast Asia is strongly preferred.
• Exceptional selling, negotiation, and relationship management skills.
• A strong belief that sales is a numbers-driven field, with achieving targets as the ultimate goal.Responsibilities:
• Drive robust sales growth to meet or exceed sales and profit objectives within assigned territories, industries, and channels.
• Identify, onboard, and cultivate new distributors in designated regions.
• Build and sustain strong relationships with distributors, direct customers, purchasers, and end-users.
• Conduct sales and product training sessions for distributors and end-users.
• Partner with key customers and distributors to develop and implement marketing strategies and promotional programs aligned with company objectives.
• Propose effective pricing strategies for all product lines.
• Gather, assess, and report on market trends and competitor activities.

Job Requirements:

• A highly motivated, sales-driven professional with a passion for exceeding sales targets and a results-oriented mindset.
• Proven track record in sales is mandatory; experience in chemical product sales with a regional focus in Southeast Asia is highly desirable. Experience in the marine, oil & gas, or industrial sectors and distributor management is an advantage.
• Regional sales experience in Southeast Asia is strongly preferred.
• Outstanding selling, negotiation, and relationship-building abilities.
• A firm belief in a numbers-driven approach to sales, with target achievement as the top priority.
• Willingness and flexibility to travel overseas when required.
• Must be comfortable to travel overseas if required.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No. 20C0270

JOB SUMMARY

The Regional Logistics Manager for Apac is responsible for creating and managing the logistics solutions for Jabil’s customers in Apac. This role is part of Jabil’s Managed services dedicated to Logistics services. This team provides customers, business units and functional areas solutions to their logistics needs particularly in logistics network design, carrier Management, logistics analytics, operational execution for various transport needs, warehousing and delivery, well supported by inhouse TMS solutions.

The Manager will work with the customer, internal business units, Business development Team as well as the logistics vendors to understand the logistics requirements, create and manage the solution roadmap that can be implemented and executed by Jabil logistics operational teams. The position acts as an internal and external consultant regarding Jabil’s Logistics capabilities. As part of this role, you will report to the Director, Global logistics Services.

Job Description:

As the Regional Logistics Manager, you will form a part of the Logistics as a Service Business Unit and will be responsible for setting up and running the logistics services footprint in Asia Pacific. You will be developing solutions that drive value into the transport and logistics domain, including mid to large-scale logistics network design for customers, freight and carrier management, modes of transport and storage, supply chain network mapping, digital business tools for logistics execution – from leading solution design and business case development to providing SME support during the implementation of the solution.

You will work closely with different stakeholders including customers, local operational management teams, as well as functional leads from Sales, Operations, Finance and IT

Key activities include:

Lead solution design for customer projects in Logistics, warehousing, packaging, reverse logistics including cross border, domestic and international shipping.

Work with BD and internal business units to understand customer pipeline, growth, and other business requirements,

Customer facing to discover requirements, create and present carrier agnostic solutions.

Provide cost-conscious solutions and identify value added services opportunities to support customer logistics goals.

Help develop SOW, contracting and work with Operations Managers to support creating SOPs, Invoicing requirements.

Support IT/ technical teams for TMS Integration for client solutions, reporting and visibility.

Support business development in preparation of professional customer RFP responses for large bids and tenders

Interpret customer requirements, determine and/or develop the most suitable logistics and warehousing solutions and associated resources

Work closely with Carrier Management team, Operational Business units, IT and finance team to develop and implement solutions.

Create the Org structure in Asia Pacific logistics operations dedicated to customer service and logistics operations.

Work directly with customers to explain to them the value that these solutions can bring to their supply chain

Provide rationale and benefits of proposed designs, via PowerPoint or similar storytelling, and how modifications improve logistics efficiencies.

Continuous research into new logistics landscapes to identify new innovative and sustainable solutions

Lead or support other special projects as required

Qualifications/ Experience:

Hold a degree/ diploma preferably with 8-10 years of experience in Logistics solutioning and business development.

Highly proficient computer skills in Microsoft Office Suite

Experience in 3PL solutions, 4PL carrier management, Road freight, warehousing solutions across Asia Pacific is preferred.

Good interpersonal, communication and influencing skills, leadership, time and task management, the ability to build strong stakeholder relationships, change and innovation

Team Management, Operational logistics acumen combined with strong sense of business development

Capable of working independently, focused, and driven, capable of decision making based on facts and data, whilst under pressure yet deliver on time.

Excellent communicator, present findings effectively across all levels of the business

30% travel required for customer meetings.

Knowledge of one or more Asian languages is preferred to work with stakeholders.

About the Company
Our client is a leading European manufacturer and global supplier of advanced aviation systems, specializing in Air Management, Flight Control, Actuation, and Landing Gear systems. Their dedicated regional service center in Singapore provides a comprehensive range of support services to the aviation industry across the Asia-Pacific region. Known for innovation and customer-centric solutions, they are a trusted partner to major aviation players worldwide.

About the Role
We are seeking a highly motivated and experienced Regional Sales Manager to lead aftermarket sales efforts within the APAC region. This role focuses on driving sales in MRO (Maintenance, Repair, and Overhaul) services, spare parts, and achieving annual revenue and profitability targets. The position requires fostering strong customer relationships, gathering market intelligence, and developing strategies to enhance business growth.

This role will report to the Head of Regional Sales.

Key Responsibilities

• Develop and execute sales strategies and campaigns for MRO services and spare parts, including landing gear overhauls, component modifications, and initial spares provisioning.
• Secure long-term contracts by understanding market trends, identifying opportunities, building business cases, and leading commercial and contract negotiations.
• Promote and position aftersales services such as health management, predictive maintenance solutions, and surplus trading for incremental sales.
• Achieve annual financial targets, including sales revenue and EBIT.
• Build and maintain strong relationships with key customer stakeholders, ensuring a high level of customer satisfaction and addressing escalations such as account receivables.
• Support customer satisfaction initiatives, including surveys and ratings.
• Participate in industry events, workshops, exhibitions, and other company functions as required.
• Business travel of 30%-50% may be required, sometimes on short notice.

Key Requirements

• Degree in International Business, Business Management, Aerospace/Mechanical Engineering, or a related field.
• Proven experience in sales, business development, or customer service roles, ideally in the aerospace or aviation industry.
• Extensive network within the aerospace/aviation sector.
• Strong business acumen with strategic vision and customer-focused mindset.
• Proficiency in CRM tools (e.g., MS Dynamics), Power BI, and MS Office Suite.
• Excellent communication, negotiation, and presentation skills.
• Strong understanding of P&L, legal, and regulatory requirements.
• Ability to create business cases and deliver impactful presentations.
• Team-oriented, accountable, and capable of working independently in a fast-paced, multicultural environment.
• Flexible working hours and availability for short-notice travel.

What’s Offered
This role offers a competitive salary package, comprehensive medical and dental benefits, and transport options to/from Clementi MRT. You’ll work in a supportive environment that values work-life balance and provides opportunities for personal and professional growth.

If you have the skills and experience to excel in this role, we’d love to hear from you!

Please send in your resume by clicking "apply".

Senior Principal Recruitment Consultant – Technology (Singapore)

Tenth Revolution Group (TRG)

TRG is seeking experienced recruitment professionals with a passion for the fast-paced world of tech to join us in our vibrant office in the heart of Singapore. We are a pure play technology recruitment company and we pride ourselves on being the go-to talent solutions partner within the cloud technology arena (Microsoft, AWS, Salesforce). We are owned by TPG Capital, a multi-billion dollar US private equity firm and currently operating within 20 strategically placed offices in the USA, EMEA, and APAC region.

Who we’re looking for

• Proven billing success in a 360 recruitment role (bonus if you are in the tech space)
• Passion for high touch sales
• Entrepreneurial DNA to develop specialised core markets
• Solid interpersonal and relationship building skills
• Ability to work independently and collaboratively in a team environment
• Excels in a high-performing environment

What’s on offer?

• Differentiated recruitment blueprint to set you up for success
• Lucrative uncapped commission structure
• Comprehensive and ongoing training in all aspects of the job
• Clear progression pathway tailored to your career goals
• Collaborative and fun environment
• Extensive rewards and incentives

Apply now to become part of an unstoppable journey to be proud of!

新加坡留学机构招聘‼

The incumbent will be reponsible to support the Global Business Development Group Manager (SVP and General Manager) to provide commercial and technical support, covering all areas, in order to shape up customer needs.

He/she will collaborate and coordinate with relevant Domain in Japan to achieve MHI’s business objectives and surpassing clients’ expectation.

Job responsibility

Business Development Support

• Provide commercial and technical support in order to shape up customer needs.

• Collaboration with Energy and Environment Domain in Japan

• Understand customer needs from technical point of view, provide concrete proposal;

• Conduct investigation and analysis for the technical development against competing companies;

• Conduct investigation and discussion for the promising partner companies in AP region;

• Preparation of presentation materials targeted for the specific projects.

• Undertake and support special assignments on power plant and distributed power generation project.

Requirement

• Degree in Business or equivalent

• Minimum 5 years working experience in a Plant and/or Engineering Industry

• Excellent Japanese Language skills (JLPT N1 or equivalent level) in both business writings & speaking to coordinate & communicate precise information with Japanese stakeholders in the APAC region / counterparts in Japan HQ.

• Good business acumen with proven business development track records

• Knowledge of project management and EPC (Engineering, Procurement and Construction) works

• Technical presentation skill with value engineering methodology

At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent in the world. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world.

Ready to immerse yourself in the exciting world of DHL?

We are currently looking for passionate professional to join our Regional Customer Services team. Join us and bring your expertise on board!

As a Regional First Choice Manager, your role purpose is to:

• Lead the development and implementation of the First Choice Approach to foster a continuous improvement culture at both regional and country levels.
• Promote the First Choice philosophy and mindset, embedding it into daily operations to establish the company as the preferred choice for customers.
• Drive and support First Choice initiatives aimed at enhancing customer experience, improving business processes, increasing work efficiency and productivity, and adding value to DHL's service offerings.
• Identify insights and coordinate service improvements with senior leadership across various functions and networks.
• Detect key business deficiencies and implement improvement initiatives across different functions at regional and country levels to deliver superior service quality, retain customers, and drive growth.
• Monitor the utilization of various First Choice Tools to achieve First Choice certifications and develop effective improvement plans to enhance service quality.
• Lead, coach, train, and serve as the knowledge expert in the First Choice Approach, developing country leaders, Advisors, and Senior Advisors.
• Represent the APEC region and contribute ideas and insights to the Global First Choice committee, aiding in the development of key performance indicators, identifying technology support requirements, enhancing products and solutions, and improving the effectiveness of the First Choice management tool.

Key tasks include:

• Collaborate with global and regional business functions to implement a customer-centric strategy and governance framework aimed at building customer loyalty while balancing service quality and cost.
• Lead and drive initiatives to enhance customer loyalty by providing top-tier service standards, establishing and maintaining a competitive advantage.
• Ensure the proper establishment of First Choice teams in each country, allocate appropriate resources, and utilize these teams to identify operational shortfalls and drive improvements to enhance customer and employee experience.
• Leverage customer feedback and quality measurements to identify improvement opportunities, challenge leadership teams on the application of First Choice Tools at regional and country levels.
• Provide insights and drive countries to develop and prioritize initiatives, facilitating their execution to achieve optimal business outcomes.
• Evaluate the impact and potential of initiatives, translate successful solutions into country standards, support deployment across the APEC network, and facilitate best practice sharing and collaboration.
• Conduct First Choice Country Reviews to identify strengths, best practices, and areas for performance improvement, driving customer satisfaction and operational effectiveness.
• Serve as the Subject Matter Expert (SME) for the First Choice approach and methodology, enhancing knowledge management and best practice exchange in the APEC region.
• Develop a talent pool and nurture the First Choice Leads/Advisors community to further drive the continuous improvement culture in countries.
• Refine and adjust standard trainings and trainer instructions in collaboration with Global First Choice, and conduct train-the-trainer sessions for country-based Advisors.
• Coach Process Owners, Champions, and Advisors to effectively utilize DMAIC, perform complex data analysis/trending, and derive sustainable solutions.
• Maintain strong communication lines with Global and Country teams, ensuring that suggestions/requirement from the APEC region regarding the First Choice approach, framework, and tools are considered.

Requirements:

• Tertiary qualifications in a business-related area.
• Minimum 8 years of professional, operational and management experience
• Excellent Analytic, numeric, written and oral communication skills
• Computer, MS Office proficiency
• Be a black belt Six-Sigma
• Training / Facilitating skills, self-motivated and resourcesful
• Project Management and Change Management skills

Lark

Lark is a next-generation team productivity suite that boosts organizations' efficiency, creativity, and engagement. It seamlessly integrates Messenger, Docs, Calendar, Video calls, and Emails and more into one easy-to-use app. It is complimentary and integrates seamlessly across the Enterprise environment.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

About Lark APAC Sales Team

Our APAC Sales Team embodies a relentless drive for growth. We are the catalysts behind our company's rapid expansion across the Asia-Pacific region, fueled by our innovative collaboration solutions that empower businesses to thrive in the digital era. Our team is dedicated to unlocking new markets, forging strategic partnerships, and delivering exceptional value to our clients.

Join us on this exhilarating journey as we continue to push boundaries, seize opportunities, and redefine success. Together, we'll shape the future of Lark and drive unparalleled growth across APAC.

This role will be based in Singapore, and will report to the Head of Commercial, Lark APAC.

About the role:

We are seeking a Regional Sales Director to spearhead sales strategies, drive revenue growth, and strengthen our presence in key APAC markets. In this high-impact role, you’ll collaborate with and inspire a high-performing, cross-functional team, foster strategic client partnerships, and play a critical role in achieving our ambitious growth goals.

Join us, and be part of a team that thrives on innovation, collaboration, and delivering game-changing solutions to businesses across APAC.

1. Sales Strategy and Execution:
   Develop and implement strategic sales plans to drive revenue growth and market share in the APAC region.
   Collaborate with a high-performing cross-functional GTM team, providing direction, and support to achieve sales targets and objectives.
   Identify new business opportunities and innovative sales approaches to maximize sales opportunities.
2. Client Relationship Management:
   Build and maintain strong relationships with key clients, understanding their business needs, and ensuring high levels of customer satisfaction.
   Collaborate closely with internal teams, including marketing, product development, and customer success, to deliver value-added solutions and drive customer success.
3. Market Analysis and Insights:
   Conduct market research and analysis to identify trends, competitive landscape, and opportunities for growth.
   Provide strategic insights and recommendations to senior management based on market intelligence and sales data.
4. Performance Tracking and Reporting:
   Track sales performance metrics, analyze data, and generate reports to assess sales effectiveness and identify areas for improvement.
   Develop and implement sales KPIs, dashboards, and performance metrics to measure progress and drive accountability within the sales team.

Qualifications:

Key traits we're looking out for:

• We value individuals who embody a hunger and driven attitude. This trait goes beyond traditional qualifications; it speaks to your innate motivation, determination, and commitment to achieving both personal and company goals. It's about having an insatiable curiosity to learn, the relentless pursuit of excellence, and the intrinsic drive to go above and beyond what's expected.
• You possess an in-depth knowledge of the assigned markets, and this expertise guides your strategic decisions. You know the pulse of industry events, competitor and partner landscape, understanding precisely which ones to target and champion. This will form the basis of driving marketing and sales strategies to align with your overall go-to-market strategy.
• You are an effective communicator: You possess exceptional presentation skills; being able to convey complex technical concepts in a clear and compelling manner, ultimately driving successful client engagements.
• You embody a mission-driven mindset. You think strategically when driving results, dedicated to achieving measurable outcomes, and approach your role with a sense of ownership and accountability.
• You thrive in a startup environment. We're essentially a startup, and you'd be working in a fast-paced and dynamic environment. You will need to possess an entrepreneurial mindset and be comfortable with constant changes and ambiguity. You're down-to-earth and willing to wear multiple hats and roll up your sleeves to tackle tasks, no matter how big or small.
• You're a difference maker. You possess the drive and passion to be a true difference maker within our organization. You're not limited by your roles and responsibilities and have the ability to think out of the box, consistently bringing fresh perspectives and creative ideas to the table.
• You're passionate and possess strong curiosity. You enjoy learning; staying up-to-date with industry trends and emerging technologies, and bringing innovative ideas to the business.

Preferred Qualifications:

- You have prior startup experience, showcasing your adaptability and an entrepreneurial mindset.

- You have previous experience in an Account Executive role for a SaaS B2B product.

- You are familiar with or have worked across the APAC market, in particular Singapore and Indonesia.

What We Can Offer:

- A dynamic and highly motivated team environment that encourages open idea sharing and fosters healthy debates to propel our product to new heights.

- A unique combination of resources of a large company and nimbleness of a startup. You will experience a dynamic work environment where your contributions are valued, and you have the resources to pursue innovative projects and ideas.

- Long-term growth opportunities and the potential to expand responsibilities.

- A dynamic office workspace that fosters in-person collaboration and innovation among teams.

- Engaging team-building activities to foster camaraderie and collaboration.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

• Generate revenues for Imagene Labs through developing and closing new businesses primarily in Singapore and surrounding regional countries.
• Identify and qualify leads, develop and manage strong key accounts relationships within the health, wellness and fitness industry.
• Listen and uncover customer needs, explain our value proposition to potential partners and educate the market.
• Develop short and long-term sales & account management with clear targets & KPIs.
• Regular visit calls to key accounts to increase awareness and drive sales.
• Work closely with internal (management, sales, marketing, product teams) to ensure a coherent message to partners.
• Other activities and services as directed by the senior management of the Company or any Group Company.

The incumbent will be reponsible for development of global business opportunities through government relations, corporate relations and partner relations in which GHQ will invest capital, as a regional liaison. He/she will also need to collaborate with various stakeholders to achieve successful results to support the achievement of MHI medium term business plan and he/she is also responsible for supporting all Business Units in MHI-AP in collaborating with each Business Domain and SBUs in Mitsubishi Heavy Industries, Ltd.(MHI) Group to expand business growth areas in the Asia Pacific region; provide leadership in the business development activities for the energy transition solutions (such as power plant, CO2 capture, CO2 utilization technologies, biomass, engines, fuel cells and Liquefied CO2 & Ammonia vessels), New Mobility & Logistics business leveraging on digitalization & AI.

Job responsibilities

Global solution business development

· Participate in global solution business projects in which GHQ will invest capital, as a regional liaison

· Build relationships with local decision makers and influencers such as government executives and leading local companies

· Share information with stakeholders at GHQ and in Asia Pacific countries, and align their opinions to reach a consensus for global business development

· Monitor progress of business development and ensure that activities comply with the company’s codes, standards and rules

· To establish the initial project scheme and structure considering the project cash flow

BU Business Support

· Oversee and support all Business Units in MHI-AP, collaborating with Strategic Business Units (SBUs) in MHI Headquarters

Project Risk Management

· Review the preparation of tender proposals, commercial proposals and contracts to ensure project feasibility

· Minimize project risk in terms of costing, delivery schedules, contract terms and conditions and other legal requirements

Requirements

· Degree in Business or equivalent

· Minimum 10 years working in Sales and/or Business Development department of power plant and/or engineering industries.

· Excellent Japanese Language skills (JLPT N1 or equivalent level) in both business writings & speaking to coordinate & communicate precise information with Japanese stakeholders in the APAC region / counterparts in Japan HQ.

· Excellent business acumen with proven business development track records & strategic vision

· Project management experience and knowledge of EPC (Engineering, Procurement and Construction) works

· Finance and Legal knowledge for project finance

· Excellent skills in navigating network & managing stakeholders

· Good knowledge of energy supply chain including energy sources, transportation, receiving facilities and various type of plants, especially, power generating plant.

· Good knowledge of energy management systems (For example, the optimization solutions with the combination of hardware & software technologies)

· Familiar and good network with government bodies in Japan and professionals for strategic interface on business development matters.

· Ability to perform in VUCA environment

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Student Recruitment Manager and invite talented individuals to join us in our mission.

Responsibilities:

• Collaborate with the team to drive marketing and business development strategies.
• Identify high-growth areas and expand brand identity in China and beyond.
• Recruit, train, and establish good working relations with agents for student recruitment.
• Establish partnerships with educational institutions and colleges, both locally and overseas.
• Participate in educational exhibitions, open houses, and roadshows for agents & student recruitment activites.
• Conduct pre-course counselling for prospective students and attend to enquiries.
• Collaborate closely with departmental stakeholders to support, implement, and execute student recruitment plans.
• Provide support for other assignments as directed by the HOD and President.

Requirements:

• Bachelor’s or master’s degree qualification in Business Administration or related field.
• 3 years of relevant working experience, preferably in a private education institution.
• Ability to handle confidential information with discretion.

Senior Recruitment Consultant – Technology (Singapore)

Tenth Revolution Group (TRG)

TRG is seeking experienced recruitment professionals with a passion for the fast-paced world of tech to join us in our vibrant office in the heart of Singapore. We are a pure play technology recruitment company and we pride ourselves on being the go-to talent solutions partner within the cloud technology arena (Microsoft, AWS, Salesforce). We are owned by TPG Capital, a multi-billion dollar US private equity firm and currently operating within 20 strategically placed offices in the USA, EMEA, and APAC region.

You will be a vital part of our newly transformed APAC business with an ambition to disrupt the marketplace and grow itself in the region.

Who we’re looking for

• Proven billing success in a 360 recruitment role (bonus if you are in the tech space)
• Passion for high touch sales
• Entrepreneurial DNA to develop specialised core markets
• Solid interpersonal and relationship building skills
• Ability to work independently and collaboratively in a team environment
• Excels in a high-performing environment

What’s on offer?

• Differentiated recruitment blueprint to set you up for success
• Lucrative uncapped commission structure
• Comprehensive and ongoing training in all aspects of the job
• Clear progression pathway tailored to your career goals
• Collaborative and fun environment
• Extensive rewards and incentives

Apply now to become part of an unstoppable journey to be proud of!

• Generate revenues for Imagene Labs through developing and closing new businesses primarily in Singapore and surrounding regional countries.
• Identify and qualify leads, develop and manage strong key accounts relationships within the health, wellness and fitness industry.
• Listen and uncover customer needs, explain our value proposition to potential partners and educate the market.
• Develop short and long-term sales & account management with clear targets & KPIs.
• Regular visit calls to key accounts to increase awareness and drive sales.
• Work closely with internal (management, sales, marketing, product teams) to ensure a coherent message to partners.
• Other activities and services as directed by the senior management of the Company or any Group Company.

This is a fantastic opportunity for an experienced commercial Account Development Senior Manager who has prior experience of generating new revenue from existing clients. Taking direct accountability for a cluster of global clients, the Account Development SM combines an excellent knowledge of the FMCG industry and a deep understanding of NielsenIQ products and services. You will be responsible for aligning key customer priorities and insights with NielsenIQ’s capabilities, identifying and converting opportunities to deepen commercial relationships and drive additional revenue.

You will develop and maintain effective relationships with individuals and teams both internally and with the clients, to provide best-in-class NielsenIQ/client commercial partnerships.

We are looking for someone ready to drive positive change, able to challenge wider business processes, and be fully driven by achieving success with the support of the wider industry team.

You will need to engage at all levels and work successfully across a matrixed organization structure, fully leveraging the service model.

Responsibilities

• Individual seller responsible for accelerating organic growth whilst delivering on revenue plans
• Own the commercial relationship with your clients, develop Joint Business Plans and a strong understanding of your clients’ business strategy, objectives and growth opportunities
• Devise a strategic approach with agile and flexible solutions that deliver value to our clients in a profitable way
• Deliver revenue plans by negotiating the renewal of contracts and continuous services with clients
• Identify sales opportunities for NielsenIQ services and solutions to help the client achieve their strategic objectives
• Own and deliver on global contractual commitments with clients
• Build and maintain strong networking and C-suite engagement with key players in the clients’ business, and lead discussions with a wide range of decision influencers and budget owners.
• Partner closely with customer success team to help deliver relevant insights/ thought leadership using NielsenIQ proprietary tools to key clients stakeholders and help drive overall NIQ sales through this engagement
• Partner and develop effective relationships with Market Sales Leaders, Customer Success and relevant teams in the region to enable them to achieve their targets

This is a fantastic opportunity for an experienced commercial Account Development Senior Manager who has prior experience of generating new revenue from existing clients. Taking direct accountability for a cluster of global clients, the Account Development SM combines an excellent knowledge of the FMCG industry and a deep understanding of NielsenIQ products and services. You will be responsible for aligning key customer priorities and insights with NielsenIQ’s capabilities, identifying and converting opportunities to deepen commercial relationships and drive additional revenue.

You will develop and maintain effective relationships with individuals and teams both internally and with the clients, to provide best-in-class NielsenIQ/client commercial partnerships.

We are looking for someone ready to drive positive change, able to challenge wider business processes, and be fully driven by achieving success with the support of the wider industry team.

You will need to engage at all levels and work successfully across a matrixed organization structure, fully leveraging the service model.

Responsibilities

• Individual seller responsible for accelerating organic growth whilst delivering on revenue plans
• Own the commercial relationship with your clients, develop Joint Business Plans and a strong understanding of your clients’ business strategy, objectives and growth opportunities
• Devise a strategic approach with agile and flexible solutions that deliver value to our clients in a profitable way
• Deliver revenue plans by negotiating the renewal of contracts and continuous services with clients
• Identify sales opportunities for NielsenIQ services and solutions to help the client achieve their strategic objectives
• Own and deliver on global contractual commitments with clients
• Build and maintain strong networking and C-suite engagement with key players in the clients’ business, and lead discussions with a wide range of decision influencers and budget owners.
• Partner closely with customer success team to help deliver relevant insights/ thought leadership using NielsenIQ proprietary tools to key clients stakeholders and help drive overall NIQ sales through this engagement
• Partner and develop effective relationships with Market Sales Leaders, Customer Success and relevant teams in the region to enable them to achieve their targets

Company Description

CREW, a brand under SGX-listed HRnetGroup Limited, offers comprehensive end-to-end workforce solutions for businesses and job seekers across various industries. As a leading recruitment firm, we specialize in blue-collar recruitment and skilled foreign staffing globally, positioning ourselves as the trusted experts in workforce solutions.

Job Description

As a Temporary Recruitment and Operations Specialist, you will play a critical role in supporting our recruitment and operational processes, including:

• Posting job advertisements to attract suitable candidates.
• Conducting interviews and shortlisting candidates to present to clients.
• Assisting with mass recruitment drives to meet high-volume hiring needs.
• Providing HR administrative support, including onboarding and offboarding processes.
• Liaising and coordinating work arrangements with candidates.
• Supporting recruitment-related project management tasks to streamline workflows.

Who We Are Looking For

We are seeking individuals who are eager to learn, goal-driven, and thrive in a collaborative and fast-paced environment. Ideal candidates will have the following qualifications:

• Minimum GCE ‘A’ Level or Diploma.
• A proactive, communicative, and ambitious personality with a strong drive to succeed.
• Willingness to take initiative and learn in a dynamic work environment.
• Commitment to a minimum duration of 3 months.

If you are ready to kick-start your career in recruitment and gain invaluable experience, we’d love to hear from you. Join CREW and be part of an exciting journey in workforce solutions!

Looking for someone who can start ASAP!

*We regret to inform that only shortlisted candidates will be notified

Company Description

CREW, a brand under SGX-listed HRnetGroup Limited, offers comprehensive end-to-end workforce solutions for businesses and job seekers across various industries. As a leading recruitment firm, we specialize in blue-collar recruitment and skilled foreign staffing globally, positioning ourselves as the trusted experts in workforce solutions.

Job Description

As a Temporary Recruitment and Operations Specialist, you will play a critical role in supporting our recruitment and operational processes, including:

• Posting job advertisements to attract suitable candidates.
• Conducting interviews and shortlisting candidates to present to clients.
• Assisting with mass recruitment drives to meet high-volume hiring needs.
• Providing HR administrative support, including onboarding and offboarding processes.
• Liaising and coordinating work arrangements with candidates.
• Supporting recruitment-related project management tasks to streamline workflows.

Who We Are Looking For

We are seeking individuals who are eager to learn, goal-driven, and thrive in a collaborative and fast-paced environment. Ideal candidates will have the following qualifications:

• Minimum GCE ‘A’ Level or Diploma.
• A proactive, communicative, and ambitious personality with a strong drive to succeed.
• Willingness to take initiative and learn in a dynamic work environment.
• Commitment to a minimum duration of 3 months.

If you are ready to kick-start your career in recruitment and gain invaluable experience, we’d love to hear from you. Join CREW and be part of an exciting journey in workforce solutions!

Looking for someone who can start ASAP!

*We regret to inform that only shortlisted candidates will be notified

About us

Semiko Recruitment & Consultants Pte Ltd, born and bred in Singapore since 1996. We’ve honed a knack for recruiting the best and brightest for some of the most exciting organizations today. Companies that truly understand that the key to success lies in investing in the right people.

Qualifications & experience

• Min GCE "O" Level qualification and above
• Able to work independently and remotely when required
• Preferably with Certificate of Intermediaries License (CEI) or willing to take for the mentioned course
• Willing to standby on weekend (need to respond to WhatsApp and phone calls after office hours)

Tasks & responsibilities

• Managing temporary staffing project
• Responsible for job assignment, liaising with candidates and clients, attending to clients' feedback, training and assessing of candidates, recruitment and interviewing of new candidates, achieving sales targets, site visits to enhance customer relationship, any ad hoc project assigned by the management.
• Provide end to end recruitment process (360)
• Secure new clients & job positions
• Draft up job advertisements, posting on career portals
• Assessing candidates' applications and shortlist for prospective clients
• Coordinate interview arrangement and ensure candidates are well-prepared
• Ensure sales closures to achieve sales target

Benefits

• Location: MacPherson (Next to MRT)
• Working hours: Mon to Fri, 9am to 6pm (weekend on call, need to respond to WhatsApp and phone calls after office hours)
• Basic from $2600 + Incentive
• Various benefits (Annual leave starting from 14 days)

Interested candidates, please click [QUICK APPLY]

Sharon Oi (EA Personnel No.: R1102311)
Semiko Recruitment & Consultants Pte Ltd (EA License No.: 96C4777)

• TCM and Healthcare Supplement Products
• Newly start up for SEA market, based in Singapore

About Our Client

My client is a leading biopharmaceutical company based in China, specializing in the research, development, and production of high-quality pharmaceutical products. In addition, they have a dedicated product line focusing on TCM healthcare and nutritional supplements.

Job Description

• Develop and implement high-level marketing strategies to enhance brand visibility, drive patient acquisition, and support sustainable business growth for the dental practice.
• Plan, execute, and optimize integrated marketing campaigns across digital and traditional platforms
• Strengthen the company's brand identity by ensuring all marketing activities align with its mission and values.
• Lead and mentor the marketing team, fostering collaboration and innovation while setting and achieving clear objectives.
• Conduct thorough market research and competitive analysis to refine marketing strategies, identify growth opportunities, and generate actionable insights for patient engagement and retention.
• Track, analyze, and report on the performance of marketing campaigns, focusing on key metrics such as patient acquisition, retention, ROI, and brand engagement, with regular updates to senior leadership.
• Collaborate with clinical, administrative, and sales teams to align marketing efforts with business objectives, improve patient experiences, and drive organizational success.

The Successful Applicant

• Bachelor's degree in Business, Marketing, or a related field.
• At least 2 years of experience in a marketing role, preferably within the healthcare industry.
• Strong knowledge of healthcare marketing principles and patient-focused strategies.
• Exceptional leadership, communication, and presentation skills, with the ability to influence stakeholders across all levels.
• Proven experience in managing cross-functional teams and delivering multi-channel marketing strategies.
• Demonstrated success in driving business growth through strategic marketing and optimizing customer acquisition and retention.
• Advanced analytical skills with the ability to leverage data to refine strategies and enhance performance.
• Ability to excel in a fast-paced, results-oriented environment while managing multiple priorities effectively.

What's on Offer

• Exciting growth opportunities in the dynamic and rapidly expanding Southeast Asian market, offering the chance to drive impactful initiatives and shape the future of the business in a thriving region.

Contact

Hazel Choi (Lic No: R24122391 /EA no: 18S9099)

Quote job ref

JN-122024-6614728

Phone number

+65 6533 2777

Michael Page International Pte Ltd | Registration No. 199804751N

The Role
- As Program Manager: Responsible for the overall strategic steering and coordination of World Programs, as well as customer relationship management for the Program.
- As Managing Insurer: Manage the relationship and commercial activity for a portfolio of clients where another MNC team provides the strategic lead

Future Challenges

- Deliver, through an excellent organization of the customer relationship and first class execution, long-term profitability, high customer satisfaction rating (NPS) translated into high retention performance.
- Identify new cross and up selling business opportunities, build and execute plans to convert these opportunities
- Support the transition to One MNC in the Region

Main Tasks

Under the guidance and reporting to Regional Account Director, APAC, Allianz Trade for Multinationals,

Reach targets of portfolio growth and quality
As Program Manager
- Ensure proper implementation of programs by taking an active role and ownership in the Business Implementation Committee (BIC) and co-ordination of MNC teams both domestically and overseas.
- Secure Renewal by delivering the correct balance of customer need with MNC business targets and metrics, identify cross- and up-selling opportunities, ensure proper pricing and propose consistent terms and conditions during renewal, according to CUW authority rules and guidelines
- Perform Amendment on existing programs/policies by handling and understanding issues in an international framework, ensuring the ongoing integrity of the program and delivery of client needs.
- Review and analyze and implement transfers requests from other BUs to MNC

As Managing Insurer
- Responsible for implementing and issuing the policy at local level
- Train and assist local client during the policy life cycle, render service for the local customer or broker within the execution framework of the Master Agreement
- Report to Program Account Director on performance of managed policies, in terms of risk acceptance and LR, and raising of mid- term amendment requests

Take personal responsibility for the implementation of group-wide quality of service standards
- Service customers based on guidelines of Operational Manual
- Comply with account management standards in regards to MNC processes, business rules and systems.
- Interact and coordinate closely with other core functions (i.e., Risk, Claims, PA) in order to propose a broad customer centric service, as well as other MNC Account Manager Teams and MNC Central Team
As Program Manager
- Apply MNC commercial underwriting standards to ensure profitability and quality of customer portfolio
- Be the main contact person with the Broker and client program management teams

As Managing Insurer
- Interact with broker and client as directed by Program Manager

Business Scope

- AZ Business Lines: Insurance | EH Business Lines: Credit Insurance

- AZ Size: Large | EH Size: Medium

- EH Scope: Global, Regional, Local

Leadership Behaviors

Internal leadership behavior:
- Build relationships with other core functions, other MNC Account Manager Teams and MNC Central Team
- Balance commercial and underwriting objectives
External leadership behavior:
- Convert up-selling opporunities into sales through ability to convince customers

Key Performance Indicators
- Profitability, quality of portfolio, growth (extension, renewals)
- Customer satisfaction and retention (like Net Promoter Score, retention rate, etc.)
- Achievement of service levels per segment
- Timely execution of program renewals, customer requests and program / policies implementations; alignement with process standards.

Typical Functional Skills / Experiences
• Advanced ability to manage and co-ordinate large global / remote teams to achieve objectives
• Advanced knowledge of the credit insurance industry, products and regulations
• Expert ability to manage clients and portfolios of account (programs) on a global basis to deliver best in class customer service
• Advanced ability to work to strategy guidelines to successfully achieve portfolio renewal
• Advanced ability to up and cross sell products during customer interactions to achieve growth targets
• Competent ability to build extensive networks with close contacts to market players and opinion leaders
• Competent knowledge of claims methodologies and the impact of policy conditions
• Expert ability to negotiate with customers in order to achieve results
• Advanced ability to communicate well via all mediums (eg. email, phone) and at all levels of an organisation within a multicultural setting
• Competent ability to operate in a matrix structure
• Competent knowledge of basic IT systems (eg. MS Word, Excel) and ability to learn new systems
• Advanced knowledge of written and spoken English (must) and Chinese(preferred) or other APAC languages (preferred)