Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Enterprise Services and Public Affairs (ESPA) aims to enhance how our stakeholders perceive and experience Citi. We manage our reputation by engaging with our stakeholders and delivering great spaces and services to colleagues and clients.

We’re currently looking for a high caliber professional to join our team as Senior Vice President, Workplace Change Engagement Lead - Hybrid (Internal Job Title: Facilities Mgmt Group Manager - C14) based in Changi Business Park, Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

Citi Real Estate Services (RES) provides real estate support services to 229,000 employees spanning 40 million square feet of space across 90+ countries. We are a people-oriented organization that ensures that our real estate solutions are cost-effective, safe, productive, and valued by our customers and employees.

The Global Design & Workplace Experience (GDWE) team is responsible for the development, implementation, and maintenance of the workplace design guidelines for the global corporate portfolio, which includes offices, retail branches, and data centers. In addition, the team performs portfolio analytics and drives innovation/smart building adoption. Our efforts are a driving force behind a new way of working and the delivery of an excellent user experience and an optimized real estate footprint.

Central to success is a consistent and effective change engagement approach to transition staff to new spaces, technologies, and a new way of working.

Based in Singapore, the role will report to the head of Global Workplace Change Engagement who is based in New York.

The Workplace Change Engagement Lead is responsible for all aspects of the change engagement program for Asia Pacific – including oversight of the standard change management approach for all projects.

In this role, you’re expected to:

• Support the development and continuous improvement of the Global Workplace Change Engagement program.
• Work with local RES personnel to understand, assess, and define the level of change required on each project, create the scope of work, map project stakeholders, and define roles and responsibilities.
• Set clear stakeholder expectations on how to prepare for the journey of change.
• Communicate to colleagues at all levels of the business to create awareness and drive adoption.
• Ensure all change activities are integrated into overall project plan (architects, technology, facilities, construction etc.)
• Actively engage with and oversee external Change Engagement execution consultants, guiding them through Citi’s standard 5-phase approach to Workplace Change and ensure high quality, consistent delivery.
• On occasion, conduct change management execution activities on small projects.
• Support project & change execution teams in refining design / operational requirements.
• Regularly report key metrics and project status. Identify risks but also to highlight best practices to incorporate e into the Citi standard approach.
• Recognize, report, and escalate project risks; oversee remediation of risks raised.
• Conduct changes related activities associated with introduction and adoption of smart building elements & workplace related innovations, in support of the wider group remit around innovation and simplification.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

Qualifications:

• 10 + years diverse professional experience in change management or a related field: (i.e., project or program management, workplace planning / programming, strategic planning, building design / construction, etc.)
• Demonstrated experience in delivering large scale workplace change engagements for corporate offices.
• Proven ability / experience in working independently due to time zones / geographies.
• Expertise in current workplace trends including applied knowledge of activity-based work strategies, concepts, and designs.
• Experience managing multiple high visibility projects across geographies.
• Experience working in global and complex settings with multiple stakeholders.
• Proven ability to work in a team with diverse skill sets and cultures.
• Proven ability to work well in high-pressure, time-sensitive environments.
• Strong interpersonal and communication skills, with an ability to communicate effectively, drive consensus, influence, and motivate.
• Strong analytical/problem solving skills; sound judgment and leadership skills.
• A critical thinker with an understanding of process and relationships.
• Formal change management qualification from a relevant organization (i.e., Prosci etc.) is a plus.

Education:

• Bachelor’s degree, potentially Master’s degree

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

• MS or PhD in Electrical Engineering or Solid-State Physics with 15+ years of related and industry experience in SiC devices
• Formulate strategies and developing core technologies for high & ultra-high voltage SiC devices aimed at future power system applications and energy savings.
• Lead research focused on the development of SiC high-voltage Superjunction (SJ) MOSFETs, Ultra-high-voltage IGBTs, and related core technologies
• Utilize advanced technology, process, and device modeling tools Silvaco, Sentaurus, or similar platforms to create state-of-the-art power MOSFET architectures.
• Hands-on experience with ultra-high voltage high power device characterizations analysis.
• Ability to foster revolutionary ideas among team-members to simplify processes and reduce costs for the fabrications of ultra-high power devices
• Proven track record of promoting innovative culture within teams, resulting in a robust patent portfolio in the field of SiC devices.
• Comprehensive knowledge of power conversion circuit topologies.
• Serve as the technical leader in designing best-in-class new power products.
• Capable to conceptualize and establish the groundwork for integrating high-voltage high-power devices into final modular designs to ensure reliability and adherence to safe operating areas.
• Lead collaborations with industry leading partners to enhance the SiC ecosystem in the field of high-voltage devices and power electronics, facilitating the effective utilization of renewable energy & applications in high voltage power electronics.
• Serve as the technical leader in designing best-in-class new power electronics.
• Proactive drive to integrate power module package development and teams.
• Self-starter with a strong ability to seek solutions and work effectively in a team environment.
• Excellent written and verbal communication skills.

Job Summary:
The Lead Demand & Supply Planner plays a pivotal role in overseeing and optimizing the demand and supply planning process, ensuring that the right products are available at the right time while maintaining cost efficiency. This role is integral to the S&OP (Sales & Operations Planning) process and involves close collaboration with cross-functional teams to align demand forecasts with supply chain capabilities. The position requires a strategic approach to balancing supply and demand while minimizing excess inventory and stockouts.

Key Responsibilities:

• Demand Planning: Lead the demand planning process by analyzing sales data, market trends, and customer insights to generate accurate demand forecasts.
• S&OP Process: Actively participate in the S&OP process, collaborating with sales, operations, and finance teams to align forecasted demand with supply capabilities, production schedules, and inventory levels.
• Supply Planning: Develop and manage supply plans to ensure timely and efficient product delivery. Optimize inventory levels, working closely with production and procurement teams to meet demand without overstocking.
• Inventory Management: Monitor inventory levels across various locations, ensuring that stock levels are optimized to support demand fluctuations while avoiding stockouts or excess inventory.
• Cross-functional Collaboration: Work closely with the sales, marketing, procurement, and production teams to align on demand forecasts, inventory strategies, and the supply plan.
• Supplier Relationship Management: Maintain strong relationships with key suppliers to ensure timely deliveries and manage any disruptions in the supply chain.
• Reporting and Analytics: Provide regular reports on inventory levels, demand forecasts, and supply chain performance. Utilize data-driven insights to support decision-making and optimize supply chain processes.
• Problem Solving: Address supply chain challenges, such as sudden demand changes or supplier delays, by developing contingency plans and mitigating potential risks.
• Continuous Improvement: Identify opportunities to improve the planning process, leveraging technology, best practices, and process optimizations to enhance accuracy and efficiency.

Requirements:

• Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field.
• Proven experience in demand and supply planning, inventory management, and participation in the S&OP process.
• Strong analytical skills and the ability to translate complex data into actionable insights.
• Proficiency in planning software (e.g., SAP, Oracle, Excel) and demand forecasting tools.
• Excellent communication and collaboration skills, with the ability to work effectively across multiple departments.
• A proactive, results-oriented approach to managing the supply chain and inventory management.
• Knowledge of best practices in Sales & Operations Planning (S&OP), including forecasting, inventory optimization, and demand-supply alignment.

To Apply, kindly click on the "APPLY NOW" button.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Chong Kar Ming (John) (R21101412)

Job title – Lead Specialist, Health Nutrition & Care

Location – APAC

Job model – Hybrid

As a Regulatory Affairs Lead Specialist, you will be responsible for APAC regulatory review, ingredient/ product registration and maintenance of compliance database for the Dietary Supplement (DS) and Market Ready Solution (MRS) divisions of Health, Nutrition & Care (HNC) Business Unit (BU). You will also advise/ provide recommendations to Marketing and Sales, Product Management, Supply Chain, and Purchasing in all regulatory-related matters. You will render regulatory-specific support to marketing and sales for customer-related activities, including customer presentations/ workshops, customer enquiries, alignment of customer quality agreements and specifications sign-off.

At dsm-firmenich, people are at the heart of the company. We are committed to equal employment opportunities and value diversity in the workplace.

Your key responsibilities

• Conduct RA compliance reviews of dsm-firmenich’s products, proactive monitoring of changes in regulatory environment along with impact analysis and ensuring these activities are updated in the RA compliance database in a timely manner.
• Responsible to address customer enquiries according to timelines specified in the Service Level Agreement.
• Manage dossier preparation ingredient/ product approvals in collaboration with Global or Regional Regulatory Affairs, Regional Business, Project Management, R&D functions, consultants etc. based on company strategy.
• Submit dossiers to the local authorities, follow up on the approval process closely with evaluators and communicate progress in a timely manner to internal stakeholders.
• Ability to conduct regulatory risk assessments, propose mitigation plans/ recommendations and contribute to process improvement activities, as needed.
• Effectively prioritise and negotiate deliverables/ tasks in an agile and dynamic environment.

You bring

• Minimum Bachelor’s degree in Pharmacy, Nutritional Science, Food Science or related disciplines
• Minimum 8 years of experience in regulatory affairs in food, food supplement and pharmaceuticals.
• Demonstrated collaborative and influencing skills with internal colleagues, customers and relevant authorities across different functions and regions.
• Basic digital skills required (Microsoft Excel, PowerPoint, PowerBI, etc.)
• Ability to work effectively under pressure and in a matrix and dynamic organization.
• This is a 1-year contract position.

We bring

• A rich history and a promising future of bold scientific innovation and passionate creation with our customers;
• A space to grow by encouraging and supporting curiosity and an open mindset;
• A culture that prioritizes safety and well-being, both physically and mentally;
• The opportunity to work for a company where sustainability is much more than a claim and is core to our strategy and purpose;
• A flexible work environment that empowers people to take accountability for their work and own the outcome;
• Barrier-free communities within our organization where every employee is equally valued and respected – regardless of their background, beliefs, or identity;

Equal Opportunities Commitment

dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate, there’s a place for everyone at dsm-firmenich.

dsm-firmenich is an Equal Opportunity and Affirmative Action Employer. dsm-firmenich people are as diverse as our customers. For us that includes a commitment to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

We are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance, and are comfortable to share this, please let us know.

About dsm-firmenich

As innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures, and combines vital nutrients, flavors, and fragrances for the world’s growing population to thrive. With our comprehensive range of solutions, with natural and renewable ingredients and renowned science and technology capabilities, we work to create what is essential for life, desirable for consumers, and more sustainable for the planet. dsm-firmenich is a Swiss-Dutch company, listed on the Euronext Amsterdam, with operations in almost 60 countries and revenues of more than €12 billion. With a diverse, worldwide team of nearly 30,000 employees, we bring progress to life™ every day, everywhere, for billions of people.

www.dsm-firmenich.com

Recruitment Consultant

• Location: Near Shenton Way / Downtown MRT
• Working Days: 5 days, 10am - 5pm (hitting daily KPI)
• Salary : Basic: $2950 + Uncapped comm

Requirements and Skills

• Candidates who are CEI certified would be of advantage
• With the passion & affinity to achieve target / KPI

Job Scope

• Responsible for attracting candidates and matching them to temporary, contract or permanent positions jobs with clients’ companies
• Conduct networking in order to attract business from client companies and build relationships with clients
• Advertising vacancies appropriately by drafting and placing adverts in a wide range of media
• Search for candidates through Supreme HR’s database to find the right person for the employer’s vacancy; receive and review applications, arranging interviews, and short-listing candidates
• Brief candidate about the responsibilities, salary, and benefits of the job in question
• Prepare and edit resumes and forward to clients in respect of suitable applicants
• Organize interviews for the candidate as requested by the client by calling and emailing them the required details
• Inform candidates about the results of their interviews
• Negotiate pay and salary rates and finalize arrangements between client and candidates
• Offer advice to both clients and candidates on pay rates and career progression
• Follow up on interview schedules and status with hiring manager/HR
• Any ad hoc administration duties

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Siemens ASEAN has an exciting opportunity to lead and grow sales of the entire Industrial Communications, Networking, Identification & Cybersecurity portfolio in the region.

With increasing interest and adoption of Ethernet communication on the plant floor, a drive toward digitalization and Industry 4.0, this role commands a critical resource providing domain expertise, product, and solution guidance to customers on industrial networking architecture, design, and implementation.

The role reports into the ASEAN Business Unit Head and works closely with the industrial sales teams and channel partners in 6 ASEAN countries, providing expert-level consultative product and sales support to drive growth of this innovation portfolio, with a strong focus on the industrial automation market / customers.

You’ll make a difference in:

• Drive Growth: Lead and expand the Business Segment across ASEAN with full P&L responsibility, managing a regional team of sales specialists.
• Target Success: Focus on key accounts for communication & networking products, driving opportunities through the sales cycle to closure.
• Channel Partnerships: Develop and execute partner marketing programs, supporting and training sales and channel partners.
• Technical Expertise: Provide consultative support and technical guidance for Communication & Networking products, offering pre- and post-sales assistance with engineer deployment as needed.
• Opportunity Development: Collaborate with sales teams to develop and close key opportunities, coordinating cross-functional efforts for training, tools, and marketing support.
• Consultative Selling: Assist distributors and solution partners with Industrial Communication & Networking solutions while guiding business and product introduction plans.
• Product Innovation: Influence product development and enhancements based on customer feedback and competitive intelligence, collaborating with marketing to implement effective strategies.

You’re excited to build on your existing expertise, including:

• Educational Background: Degree in Electrical Engineering, or any relevant disciplines.
• Technical Proficiency: Possess at least 5 years of regional sales management experience in ASEAN, including leading sales individuals across multiple countries.
• Sales & Technical Expertise: Sales and technical experience and basic knowledge of industrial automation solution sets and architectures
• Networking Expertise: Understand networking products as essential components of automation systems.
• Value Proposition: Clearly demonstrate the unique differentiators of Siemens product lines.
• Automation Knowledge: Proficient in key components of automation systems (PLCs, HMI, SCADA).
• Industry Insight: Deep understanding of the industrial automation value chain, including system integrators, OEMs, and end-users. Familiar with various network and security vendors (Cisco, Palo Alto, Fortinet, Nozomi, HP Aruba).
• Certified Professional: Hold professional network and security certifications (e.g., Cisco CCNA/CCNP or equivalent).
• Cybersecurity Expertise: Strong domain knowledge of Cybersecurity in Industrial Control Systems.
• Industrial Protocols: Experienced in PROFINET and other industrial communication protocols.

In return, we offer you:

• Flexible mobile working policy that allows for time off for you to recharge and spend more time with your loved ones
• Attractive compensation and benefits
• Values-driven work culture with inclusive workplace policies and practices that prioritize diversity and inclusion
• Endless possibilities and opportunities for progression and learning

Recruitment Process:

• CV Screening
• A session with our recruiter to understand your motivation & your past experiences
• 1-3 Business Interviews
• Offer Stage

Create a better #TomorrowWithUs!

We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.

Job Description

Collaboratively enhance internal controls for South East Asia regional representative of the company in Japan, and its group companies across Singapore, Malaysia, Vietnam, and other locations.

Responsibilities:

1. Evaluate Internal Control of the Group Companies:

• Perform work process evaluations through audits.
• Plan the audit scope and schedule.
• Organize and coordinate meetings with auditees.
• Evaluate work processes and their status by checking evidence and conducting interviews online/on-site.
• Steer activities and monitor progress to meet audit goals.
• Detect findings with rational reasonings.
• Document audit reports, finding memos, and working papers in accordance with audit deliverable requirements.

2. Support Improvement Activities of the Group Companies:

• Suggest remedy plans for improvement on the detected findings.
• Support remedy actions closely and collaboratively with auditees.
• Monitor remedy progress and provide advice and consultation.

3. Suggest and Support Improvement for Organizational Internal Control:

• Work with back-office departments to provide solutions for internal control-related issues.
• Discuss matters with relevant stakeholders cross-functionally.

4. Support Activities Led by Headquarters in Japan:

• Support J-SOX activities for group companies in Southeast Asia.
• Coordinate with internal auditors in Japan and external auditors.

5. Additional Responsibilities:

• Perform additional tasks, including ad-hoc and unplanned activities.

Requirements:

• Bachelors degree in a relevant field.
• At least 3 years of experience in internal/external audit and/or internal control promotion.
• Experience in manufacturing is a plus.
• Good knowledge of internal control, auditing techniques, accounting procedures, etc., with a continuous learning attitude.
• Professional attitude emphasizing objectivity, fairness, integrity, and ethics.
• Excellent organizational and interpersonal communication skills to interact effectively with multi-cultural stakeholders at all levels.
• Good verbal and written communication in English (Japanese proficiency is a plus, we seek Japanese-speaking candidates who are required to serve Japanese-speaking clients and collaborate with management).
• Proficiency in MS Office applications (Word, Excel, PowerPoint).
• Ability in data analysis (Excel), logical thinking, multi-tasking, and high attention to detail.
• Skills in project/task management, leadership, and teamwork.
• Proactive work attitude with a high level of commitment and initiative.

Preferred Requirements:

• Holder of certifications related to internal audit/internal control (e.g., CPA, CIA, CFE).
• Work experience in Japanese companies and/or willingness to understand Japanese culture.
• Knowledge of ERP systems.

Only shortlisted candidate will be notified

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

This is in partnership with the Employment and Employability Institute Pte Ltd (e2i).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltds PDPA and e2is PDPA.

- 2 years contract (renewable)

- Up to $4000 + PB

- Mon to Fri; 8.30AM - 6PM

- AMK

Job Responsibilities:

• Oversee Associates in the day to day Accounts Payable Operations
• Review vendor creation and vendor invoices in Workday
• Review and batching of grants-related payments
• Preparation of monthly audit schedules
• Preparation of journal entries
• Preparation of accrual journals
• Update S.O.P.s
• Preparation and analysing of monthly management reports e.g. Payment reports, budget utilisation reports
• Handle enquiries from SSG/WSG Divisions, across eServ and general public
• Assist in month-end and year-end closing matters including the financial and compliance audits
• Any other ad-hoc duties assigned

Period:

• 2 years contract (renewable based on performance and headcount needs)

Working Hours:

• Mon to Fri; 8.30AM - 6PM

Salary:

• Up to $4,000 + PB

Location:

• AMK

Requirements:

• At least LCCI higher accounting / CAT/ Diploma in Accountancy or related field
• 3 years of working experience in Accountancy or related field
• 2 to 3 years of supervisory experience is an added advantage.
• Good working knowledge on Microsoft Office including intermediate level for Excel.
• Prior experience with Workday and/or SAP systems is an added advantage.
• Prior experience with working with government agencies is an added advantage.
• Good written and communication skills
• Able to multi task and is Tech Savy
• Quick learner and a team player
• Meticulous in record keeping
• Able to work independently
• Resilience to withstand pressure from clients and high recruitment volume
• Able to multi-task and manage the workload during peak periods and work closely with the team as backup resources for timely delivery of services

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R24124163)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914

T: 6337 3183 | W: www.successhrc.com.sg

• Interacts with clients on site and remote to meet more complex requirements of a solution.
• Escalates unresolved problems and issues to the relevant third parties.
• Delegates lower complexity tasks to engineers and technicians.
• Assumes responsibility for the coordination of the activities of the engineers, in line with performance targets, leading by example and monitoring the quality of engineer's and technician's work when required.
• Writes reports and proposals and completes and maintains project documentation.
• Assists with the documentation of standard operating procedures relating to installations and fixes.
• Acts as coach and mentor to more junior Implementation Engineers and Technicians.
• Assumes responsibility for the coordination of the activities of the Engineers, in line with performance targets.
• May be required to serve periodically on the customer service desk, providing third line telephonic, remote and on-site support and problem management.
• Included in complex design work, with input to the design expected.
• Expected to take ownership of relevant technologies according to domain or specialization.
• Engages vendors for priority escalations or bugs found during deployments.
• Performs any other related task as required.

Knowledge and Attributes:

• Advanced understanding and appreciation of technical design and business principles.
• Advanced project fundamental and administration ability.
• Advanced project fundamentals which are demonstrated in the execution of installations and other assignments.
• Advanced customer engagement skills.
• Advanced relevant domain specialist knowledge.
• Excellent verbal communication skills.
• Client focused and displays a proactive approach to solving problems.
• Advanced ability to coach, mentor and provide guidance to team members.
• Ability to take ownership as technical lead during project lifecycle.

Academic Qualification and Certifications:

• Bachelor's degree or equivalent in Information Technology or Computing or related field.
• Professional level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCIE, JNCIE, ACMP etc.
• Cisco Dev Net certification is desirable.

Required Experience:

• Advanced work experience in technical implementation engineering, specific to Networking technologies.
• Advanced experience engaging with clients and conducting presentations.
• Advanced report writing experience.
• Advanced good project management experience.
• Advanced experience in Networking technologies such as routing, switching, Wireless, SDI distribution, core and access layers.
• Advanced experience in diagnosis and troubleshooting.

About this role:

Wells Fargo is seeking a Lead Business Relationship Support Specialist- Client Service Officer to join our growing team in Singapore.

In this role, you will:

• Lead complex initiatives or large portfolio of customers and share leadership role with Relationship Managers and Service Experience Manager to oversee a portfolio of accounts
• Collaborate with executives, management, relationship managers, Service Experience Manage and other internal partners or business lines to resolve issues and achieve goals
• Identify opportunity for process improvements within the portfolio
• Review the decision process for customer accounts and evaluate the profitability and risk of designated portfolio
• Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures and compliance requirements
• Develop expertise in the policies, procedures and compliance requirements
• Assist with components of audit or compliance reviews and exams as required
• Verify compliance and report identified issues for resolution
• Maintain policy manuals and Business Continuity Plan documentation
• Make decisions on complex customer issues which include escalation and resolution
• Act as the customers’ main point of contact for operational questions and handle complex customer issues including escalation and resolution
• Solve issues with various operations centers, internal bank departments and outside vendors
• Identify prospective opportunities to market and oversee non-credit products to new or existing customers
• Work with Relationship Managers and Service Experience Manager to structure and execute transactions for the most complex clients, and to manage portfolio with high operating exposures
• Prepare presentations, materials and serve as a subject matter expert for the department
• Manages "owning the customer experience" approach and effectively executes on all standard protocols regarding interactions with customers
• Conducts customer courtesy calls, by phone, promote relationship building and a positive customer experience during customer interactions and identify cross-sell opportunities
• Partner with Service Experience Manager to resolve issues and provide status updates on implementations
• Lead team and serve as a subject matter expert for the department
• Provide the same standard of customer care to our internal team members, who may in turn be servicing Wells Fargo’s financial institution customers in various countries across the globe
• Provide new hire and ongoing systems, processes, policies and procedures training
• Train and mentor less experienced Client Service Officers and may assist with their development

Required Qualifications:

• 5+ years of Business Relationship Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 5+ years banking experience of international business, preferably payment and trade operation’s background and relevant product experience as it applies to financial institution clients.
• Client service experience for financial institutions clients in APAC South market is advantage.

Desired Qualifications:

• Work collaboratively in a small team with a receptive attitude that allows him/ her to take on additional tasks that ensure the smooth running of a small office
• Fluent in spoken and written English due to interactions across APAC South market and financial institutions clients; bilingual or multilingual is an added advantage
• Strong time management and prioritization, skills and ability to manage multiple assignments concurrently
• Exhibit strong attention to detail and organization
• Self-motivated with a strong goal orientation and can work well in a team orientated environment.
• Proficient with MS Office applications (Word, Excel & PowerPoint)

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Maintenance Leader (Manufacturing plant maintenance, Lakeside)

• Salary: Up to S$6,500 + AWS + VB

• Work Location: Western of Singapore (2-way company transport provided from Lakeside MRT)

Requirements

• Diploma or Bachelor in Mechanical Engineering or related engineering field.

• 3 years or above working experience at Process Plant, process good problem solving skills, troubleshooting, maintenance skills.

• Proficient in English, with excellent communication skills to effectively collaborate with a diverse team.

If you are interested in this opportunity, submit your application now (with your salary details and notice period) to [email protected] find out more about this position. Thank you.

Chen Hsiu Wen (Winnie) | Personal Reg No: R1980765
Manpower Staffing Services (S) Pte Ltd | EA License No: 02C3423

Integrated Services (IS) Head

• Working days: Mon - Fri 8:30am-5:30pm
• Location: Toa Payoh
• Salary: $7,500 – $8,000

Responsibilities:

Managerial Function

• Lead and implement the strategic planning and execution of client and caregiver programs and services, including designing and implementing initiatives to establish a Centre of Excellence for Rehabilitation services.
• Spearhead the growth of clients, including exploring the strategic onboarding to the Agency for Integrated Care (AIC) and other strategic partnerships with healthcare providers.
• Develop and manage the budget and resource requirements for the facilities and organization.
• Develop and standardize operational policies, processes, and protocols across Integrated Services, ensuring continuous improvement in clients' overall experiences.
• Collaborate with team members on client incidents and adverse events that occur during the delivery of services.
• Work with service leads to identify and address potential risks in work systems, processes, and service delivery that impact clients and the organization.
• Manage onboarding, staff performance, and talent development, including mentoring and supporting the continuous upgrading and certification of staff.
• Implement clinical audit strategies, ensuring the monitoring and maintenance of health and safety standards for services.
• Support the development of a business continuity plan.

Strategy and Care Model Development

• Oversee the teams in needs assessments, evidence reviews, and stakeholder engagements.
• Develop and pilot new strategies for programmes and facility design.
• Facilitate the development and implementation of competency frameworks and training roadmaps for community care providers.
• Engage with education, social, and health sector stakeholders to develop strategic approaches for acquired physical disability.
• Develop outreach strategies and care models tailored to the acquired physical disability population's needs

Capability Building and Resource Development

• Develop acquired physical disability competency frameworks in collaboration with key stakeholders.
• Plan and implement specialized training and workshops for social and health professionals.
• Work with MSF and MOH to implement tiered care models and develop capacity plans for the community sector.

Requirements

• Bachelor’s or Master’s Degree in a social and healthcare-related discipline.
• Minimum of 10 years’ management and operational experience in social and healthcare or community care sectors.
• Experience managing a P&L will be beneficial.
• Prior experience in acquired disability and programme implementation is advantageous.

WhatsApp: https://wa.me/6596112291 (Kyra)

Voon Yih Boon Reg No: R2210672 | The Supreme HR Advisory Pte Ltd EA No: 14C7279

Nurse Manager / Lead Nurse | Up to $8k | Jurong West

Basic Salary: $7-8k
Working Days & Hours: Mon – Fri 8.30am-6pm
Location: Jurong West

Quality & Safe Care Delivery

• Plan, coordinate and develop work processes in compliance with all nursing standards as stipulated by Singapore Nursing Board and in accordance with the Licensing Terms and Conditions of the Nursing Homes and Enhanced Nursing Home Standards (ENHS).
• Ensure smooth collation and reporting of CQI.
• Ensure written policies, procedures and work processes as directed by the Nursing Office with reference the Nursing SOPs are available and up to date to guide the provision of care.
• Facilitate implementation of policies and procedures and care pathways in the NH.
• Ensure that all documentation in relation to all aspects of resident care management is accurate and up-to-date. (including investigation, analysis and reporting on incidents).
• Work with multi-disciplinary teams (AHP, MSW, Care Concierge) to develop individualised function-focused care plans for all residents.
• Address feedback or concerns raised by residents and family members in a timely manner.
• Provide nursing advice on the clinical care of complex cases referred by the staff in the nursing home and to monitor progress.
• Participate at the monthly Nurse Leaders' Meetings (NLM), RCD Quality Assurance Committee (QAC) and Product Evaluation Committee (PEC)

Staff Management

• Ensure appropriate skills mix and adequate manpower resourcing for all shifts and types of services.
• Oversee the team of RN, EN, NA, CCA & HA
• Create a work environment that is conducive to high performance and job satisfaction.
• Collaborate with the Operations team to manage the dormitory facilities, enforce rules, provide support and guidance for cross-cultural living amongst the care team, and manage relations among the staff.

Quality Education and Competencies / Staff Development

• Schedule staff for internal structured training.
• Schedule staff structured training (e.g. BCLS/AED) and in-service training by external partners (e.g. pharmacist, dietician, doctor).
• Keep records of training and submission to My HR.
• Ensure staff fulfil the required competencies assigned to be assessed by the NMs and that records are up-to-date.
• Promote evidence-based practices or nursing care delivery.
• Demonstrate awareness of current nursing and healthcare practices.
• Manage budget and resources optimally.

Qualifications

• Bachelor's Degree in Nursing
• Advanced Diploma in Nursing is an advantage.
• Valid practising certificate issued by the SNB
• Valid BCLS certification
• Preferably with 2+ years experience in a similar position within a nursing home / geriatric ward

The Supreme HR Advisory Pte Ltd | 14C7279
Ong Boon Kiet (Travys) | R22104769
Senior Recruitment Consultant

Our client is a global leader in gateway services, who is seeking to recruit a Trainee Air Hub Lead - Load Control (Location: East). This position is based in Singapore.

Trainee Air Hub Lead - Load Control (Location: East)

Responsibilities:

You will perform Weight & Balance responsibilities for departing flights from Changi International Airport as well as departing flights from other international airports around the globe. Your essential roles are to ensure that the structural weights of an aircraft are within its safety parameters and that each departing flight is in "trim" and balanced within the centre of gravity. You will also be responsible for the completion of the Loadsheet and its related Weight and Balance documentation in accordance to IATA rules and regulations, handling pre-load calculations, load distribution and planning, timely issuance of loading instructions, and timely presentation of loadsheets to pilots before flight departures.

Requirements:

• Diploma in any discipline

• Able to read, write and communicate in English

• Comfortable with shift work

Others:

• Work Week & Shift: 6 days, rotating shift

• Staff transport will be provided for candidates working beyond midnight.

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

We are looking for an experienced System Manager to lead a team of System & Application Support Engineers.

Below is the JD:

Key Responsibilities:

1. Lead, manage, mentor and motivate a team size of at least 5 level 2 system and application support engineers
2. Manage antivirus definition and security patches, OS, software and firmware upgrades in the system
3. Manage SSL certificate renewal of all certificates used in the system
4. Manage and troubleshoot system issues including working with OEM supports to determine cause of issue and rectification plan
5. Manage monthly system preventive management checks and reporting

Technical Knowledge:

• Windows Server 2019 and above
• Windows 10 and above
• Windows AD, user administration, management of GPO policies
• Windows CA and SSL certificates renewal
• Windows WSUS offline, WSUS manual catalogue import for windows security patch management
• Symantec EndPoint Protection (SEP), SEPM and Symantec LiveUpdate Administrator (LUA)
• VMware ESXi 7U3 and above, VMware VSAN stretch cluster, vCenter, NSX
• Splunk Enterprise, Kiwi Syslog Server, syslog protocol for centralized log collection
• Network knowledge and concepts such as network subnetting, network routing (static routing, dynamic routing such as OSPF), NAT, firewall policies, network traffic, site-to-site VPN tunnels
• Concepts of SSL certificates such as certificate, keys and cryptographic ciphers

Qualification:

1. Bachelor’s degree in Engineering or IT related field
2. At least 3 to 4 years of experience in IT System Operation & Maintenance (O&M) role with strong knowledge of maintenance best practices.
3. Understood and practice ITIL framework
4. Proficient in both written and spoken English
5. Good team player and excellent leadership and team management skills
6. Strong problem solving and decision making abilities

Kids Gym Coach and Gym – Lil Ninja Academy

Location: Singapore
Employment Type: Part-Time / Full-Time

About Lil Ninja Academy

Lil Ninja Academy is a dynamic and fun-filled gymnastics and movement-based program designed for children. We foster a love for fitness, coordination, and agility while nurturing confidence, discipline, and teamwork. Join our team and help shape young ninjas as they embark on exciting adventures in fitness and fun!

Punctuality, reliability, dependability, being a team player with a great attitude are a must for Lil Ninja Academy.

Key Responsibilities

• Coach Classes: Conduct engaging, safe, and age-appropriate gym sessions focusing on gymnastics, parkour, swinging, climbing, and other ninja skills.
• Plan Lessons: Design and implement structured yet enjoyable lesson plans tailored to various age groups and skill levels.
• Safety First: Ensure all activities are conducted safely, following the gym’s safety protocols and guidelines.
• Build Relationships: Foster a positive, encouraging, and inclusive environment for children and their parents.
• Inspire Growth: Motivate and guide children to develop their physical abilities, confidence, and teamwork skills.
• Maintain Equipment: Regularly inspect and ensure all gym equipment is in safe, working condition.
• Collaborate: Work with the team to plan events, competitions, or special workshops.
• Administrative Tasks: Assist with attendance tracking, class scheduling, and parent communications as needed.

Qualifications and Requirements

• Experience: Prior experience coaching or teaching children in gymnastics, parkour, fitness, or similar physical activities.
• Certifications (Preferred):First Aid and CPR Certification.
  Coaching or fitness-related certifications (e.g., NASM, Gymnastics Australia, or equivalent).
  
• Skills:Strong understanding of physical education techniques for children.
  Exceptional communication and interpersonal skills.
  
• Passion: Genuine love for working with kids and helping them achieve their potential.
• Physical Fitness: Ability to demonstrate physical activities and assist children safely.
• Availability: Flexible schedule, including evenings and weekends.

What We Offer

• Competitive salary.
• A fun and supportive work environment.
• Training opportunities to grow your coaching skills.
• The chance to make a positive impact on children’s lives.

Recruitment

• Partner with hiring managers to determine staffing requirements
• Support hiring activities such as internal & external advertisement
• Perform 1st selection of candidates by shortlisting and screening of candidates
• Coordinate and facilitate face to face interview between candidates and hiring managers
• Recommend salary proposals
• Plan & drive ad-hoc HR events like career fairs, recruitment talks, etc

Staff Welfare and Benefits

• Provide support in the planning, implementation, and administration of staff welfare and benefits
• Plan and organize HR initiatives and staff welfare activities
• Manage and review HR policies and procedures to ensure compliance to labor law

Diversity Equality & Inclusion(DE&I)

• Work with Regional HR to drive and execute DE&I initiatives and activities

Requirements

• Degree in Human Resources with HR internship experience
• No experience is welcome to apply as on the job training provided
• Good Project management skill, strong coordination, creative and innovative thinking
• Confident to work and communicate with all levels of personnel, from entry level to top management
• Strong Computer knowledge in excel, power-point and automation tool
• Excellent verbal and written communication skills
• A self-starter as well as a good team player who is able to work independently
• Adaptable, flexible and comfortable to work in a Japanese company with a multicultural environment
• Job Reference: QVR9V738

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann

Job Responsibilities:

• Manage and configure infrastructure systems and applications (e.g., Active Directory Services, Data Centres, video conferencing, audio systems, telephony, server storage, backups, etc.), network devices (e.g., firewalls, routers, VPNs, internet proxies, wireless devices), as well as desktop, mobile, and other remote devices.
• Ensure automatic system backups, execute recovery plans and disaster recovery procedures, apply patches, and closely monitor system resource usage.
• Coordinate with external vendors to ensure Service Level Agreements (SLAs) are met.
• Create and update technical documentation, including administration and user guides.
• Provide technical support to users across both local and overseas branches, managing LAN and WAN environments while maintaining security.
• Research and source products, solutions, and vendors/suppliers for required projects.
• Provide L1/L2 support and participate as a team lead or member in project execution.

Requirements:

• Diploma or Degree in Computer Science, Information Technology, or related field, OR/AND Certification in CCNA.
• At least one year of relevant experience.
• Proficient in enterprise networking, including WAN, LAN, and VPN optimization, implementation, and support.
• Skilled in administering Microsoft Server 2012 and newer versions, Microsoft 365, and Google Suite products/services.
• Familiar with internet architecture concepts such as TCP/IP, DNS, DHCP, Proxy, and Firewall configurations.
• Experience with devices such as Alcatel PABX, FortiGate, Cisco, and Unifi Wireless AP Controllers.
• Strong understanding of CyberRisk and CyberSecurity, with familiarity with PDPA highly preferred.
• Experience with Veeam, VMware, and UNIX/Linux is a plus.
• Experience in API/Web Programming and Database Administration is an added advantage.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070

Responsibilities:

• Work with the team to develop targeted marketing plans with a coherent integration of marketing tactics, event and activities to achieve business goals.
• Assist in the development, management and implementation of a comprehensive event calendar with centralized tracking of all regional marketing events including test drive events, lead generation events, brand partnership events and external corporate events (e.g. auto shows and product launches).
• Assist in the planning of regional activities including store openings, test drives and lead generation events.
• Assist in the development of in-store programs and campaigns to engage existing leads and create new leads.
• Evaluate and track the success of programs and campaigns.
• Assist in project management and initial content creative for external newsletters, collateral and customer communication (i.e. emails and letters).
• Assist in inbound and outbound communications including customer letters and email for relevant marketing inboxes.
• Work with communications team on consistent and effective messaging of external documents and promotional materials to support our marketing activities (e.g. collateral)
• Manage outside agencies and vendors on a needed basis.
• Effectively deliver results of marketing objectives within the designated and agreed budgets.
• Ensure compliance with global brand strategy and corporate identity for organization.
• Assist in project management and initial content creative for external newsletters, collateral and customer communication (i.e. emails and letters).

Requirements:

• Minimum 5 years+ in digital integrated marketing and communication, relevant experience in Event Marketing is preferred
• Experience in managing social media account and also ability in Adobe design suites, PowerPoint, IOS, Photoshop will be a plus
• Maintain a high sense of urgency and entrepreneurial work ethic that is required to drive business outcomes
• Exceptional strategic thinker and analytical skills; ability to address cross-functional and cross-organizational issues independently
• Highly organized with the ability to manage multiple projects while meeting deadlines.
• Result driven, hands-on, positive “can do” attitude, passionate and able to show commitment and to inspire others
• Proven ability to work in a fast-paced, dynamic and deadline-oriented environment
• Large company discipline with small company entrepreneurial attitude
• Strategically planning with strong execution and negotiation skills
• Asset management experience/ Good negotiation skills
• Digital Agency management/ Online to Office event coordination experience is preferred

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

Nurse Manager / Lead Nurse

• Basic Salary: $7-8k
• Working Days & Hours: Mon – Fri 8.30am-6pm
• Location: Jurong West

Quality & Safe Care Delivery

• Plan, coordinate and develop work processes in compliance with all nursing standards as stipulated by Singapore Nursing Board and in accordance with the Licensing Terms and Conditions of the Nursing Homes and Enhanced Nursing Home Standards (ENHS).
• Ensure smooth collation and reporting of CQI.
• Ensure written policies, procedures and work processes as directed by the Nursing Office with reference the Nursing SOPs are available and up to date to guide the provision of care.
• Facilitate implementation of policies and procedures and care pathways in the NH.
• Ensure that all documentation in relation to all aspects of resident care management is accurate and up-to-date. (including investigation, analysis and reporting on incidents).
• Work with multi-disciplinary teams (AHP, MSW, Care Concierge) to develop individualised function-focused care plans for all residents.
• Address feedback or concerns raised by residents and family members in a timely manner.
• Provide nursing advice on the clinical care of complex cases referred by the staff in the nursing home and to monitor progress.
• Participate at the monthly Nurse Leaders' Meetings (NLM), RCD Quality Assurance Committee (QAC) and Product Evaluation Committee (PEC)

Staff Management

• Ensure appropriate skills mix and adequate manpower resourcing for all shifts and types of services.
• Oversee the team of RN, EN, NA, CCA & HA
• Create a work environment that is conducive to high performance and job satisfaction.
• Collaborate with the Operations team to manage the dormitory facilities, enforce rules, provide support and guidance for cross-cultural living amongst the care team, and manage relations among the staff.

Quality Education and Competencies / Staff Development

• Schedule staff for internal structured training.
• Schedule staff structured training (e.g. BCLS/AED) and in-service training by external partners (e.g. pharmacist, dietician, doctor).
• Keep records of training and submission to My HR.
• Ensure staff fulfil the required competencies assigned to be assessed by the NMs and that records are up-to-date.
• Promote evidence-based practices or nursing care delivery.
• Demonstrate awareness of current nursing and healthcare practices.
• Manage budget and resources optimally.

Qualifications

• Bachelor's Degree in Nursing
• Advanced Diploma in Nursing is an advantage.
• Valid practising certificate issued by the SNB
• Valid BCLS certification
• Preferably with 2+ years experience in a similar position within a nursing home / geriatric ward

Whatsapp +6588278652 (Hym)

Goh Hym Yien Reg No: R24121939

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Title: Lead Project Manager (ID5083)
Location: Woodlands
Working Hours: Mon to Fri 8am - 5.30pm
Salary: $5000 - $6000

Job Description:

Major Duties & Responsibilities:
• Project Leadership: Lead projects from concept to delivery by partnering with internal and external resources. Guide project teams throughout the process, ensuring milestones and deliverables are met on time and within budget.
• Client Coordination: Support the account manager in all aspects of client contact. Serve as a liaison between the client and internal teams to ensure clear communication and understanding of project requirements.
• Project Management: Coordinate projects by managing budgets, timelines, and scope. Ensure that project objectives are achieved and that client needs are met satisfactorily.
• Cross-Functional Collaboration: Manage and actively collaborate with various departments including R&D, logistics, technical development, manufacturing, regulatory, and quality. Facilitate seamless integration and cooperation among these departments to drive project success.
• Resource Allocation: Allocate resources effectively across the project teams. Ensure that internal and external resources are utilized efficiently to meet project goals.
• Risk Management: Identify potential risks and develop mitigation strategies. Ensure that any issues are addressed promptly to keep the project on track.
• Performance Monitoring: Monitor project performance through regular status updates and reports. Adjust plans as necessary to ensure project objectives are met.
• Quality Assurance: Ensure that all project deliverables meet the required quality standards. Work closely with the quality department to address any quality issues and implement improvements.

Requirement:
• Minimum Bachelor's degree in Engineering or a related discipline.
• At least 5 years of experience in Contract Manufacturing.
• Experience in PCBA EMS or CM , plastic injection moulding and box build preferred.
• Strong project management skills.
• Willingness to travel to European and other site locations as required.

The Community Intervention Team (COMIT) provides assessment, counselling, therapy, case management and psychoeducation support for clients with mental health issues and dementia, including their caregivers. COMIT works closely with the community outreach teams, General Practitioners, Polyclinics and other community partners to provide holistic care to clients.

The Project Lead is to co-lead the team in managing community mental health interventions and programmes and uplifting the professional practice in social work and/or counselling. He/she guides multi-disciplinary teams to implement and evaluate casework and group work and organises strategic community development initiatives, programmes, and research. He/she supervises social workers and/or counsellors and supports their professional development.

Taking strategic direction from the senior leadership of VCS and reporting to the Division Head for DCHMH, the Practitioner is insightful, responsible and possesses the willingness to supervise. He/She also collaborates with other agencies and ministries in the course of his/her work and provides comprehensive support for team members to increase their effectiveness in their practice competencies.

*Perform stakeholder engagement and partnerships

*Conduct Casework, counselling and groupwork

*Deliver Programmes

*Uplift professional practice in social work and/or counselling

Great ideas do not discriminate, and anyone can have them. Given the right protection and support, a great idea can become a powerful brand, a transformative technology, an innovative process or design, or even a song or story that moves one’s soul. Housing Singapore’s largest community of intellectual property (IP) experts, the Intellectual Property Office of Singapore (IPOS) understands better than anyone how important it is to protect ideas and creations for now and for the future. We leverage our deep technical, legal and business expertise to help innovative enterprises grow, through their intangible assets, including IP, from Singapore, through Singapore. We catalyse the ideas of today, into the assets of tomorrow.

About IPOS International

IPOS International (IPOS Intl) is a private limited company fully owned by IPOS, committed to building Singapore’s future growth as a global hub for intellectual property creation, protection and management. We serve the public sector, investors, private enterprises, not-for-profits, service providers and individuals through patent search and analysis, training and IP management services. Together, we amplify creativity and enable innovation, to realise tangible economic and social value from intangible assets.

Job Responsibilities

Reporting to the Deputy Director, Operations, Planning & System, the candidate will be responsible for the business system of the Patent Search Examination & Analytics (SEA) Unit.

You will:-

• Ensure critical operational system is aligned with business needs to ensure business continuity and operational efficiency of internal and contracted processes.
• Plan and drive IT system upgrades through regular maintenance and system renewal.
• Provide solutions to address process and system issues when they arise.
• Analyse existing systems, business needs and users feedback, identify bottlenecks and implement system changes to improve system performance, user experience and optimise processes.
• Evaluate system data policy and implement system archival process.
• Ensure optimal utilisation of resources and be the go-to person on how data and technology can be used for enhanced performance tracking and transformed processes with automation.
• Review whether internal controls are sufficient and effective to mitigate risks. Lead system studies and innovation projects for adopting emerging technologies for efficiency gains using automation and AI and improving user experience for various functions within unit.
• Support Deputy Director in unit’s planning for budget, capacity projection and performance metrics.
• Undertake ad hoc unit projects assigned.

Are you the one? Please write to us if you have/are:

• A degree, preferably in systems engineering or computing, with 5 to 8 years of relevant working experience, preferably in system project and dashboard development. Background in patents, experience in data analysis, SQL and knowledge in VBA/Python, basic coding/programming knowledge is a plus.
• Organised, customer-oriented, meticulous, proactive, able to multi-task and meet tight deadlines.
• Analytical, resourceful, able to work independently and in a team involving multiple groups of users and technical teams.
• Able to drive system-related process improvements using evidence-based/data-driven approach.
• Proven track record of successfully launching new system including change management.
• Experience in agile, design thinking and user experience improvements.
• Excellent communication and collaboration skills.
• Proficient with Microsoft Office applications and in particular Microsoft Excel and PowerPoint.

To apply for this position, please email your CV to [email protected]

1. Job Description

- Play as Project Manager (Project Management Office) or Delivery Lead on banking system development or implementation projects.

- Manage the progress and milestone. Promote and control the issue & ToDo. Organize the progress report and report to client’s management. Also, manage the cost and human resource.

- Communicate closely with clients, business & IT related members. Organize teams and lead until the project ends.

- Manage client’s expectations to maintain the company’s impressions at a positive level.

2. Requirements

- Bachelor's Degree in Computer Sciences, Computer Engineer or Information Technology or related.

- IT Project Management Knowledge and Experiences

Must understand the overall software development life cycle.

3 or more years of experience of IT related project management or Delivery Lead. (Direct and manage project development from beginning to end)

Project Management Delivery tasks such as approach and plan definition, status tracking, issue and risk identification and resolution, resource planning, and governance execution

Will be able to understand and follow the process of the banking system development or implementation project.

- Japanese & English Language Skills

Must read, write and speak Japanese at a high level (native / JLPT N1 or higher) to engage with our Japanese-speaking clients and stakeholders.

Must speak English at a high level (business English) to communicate with team members from diverse cultural backgrounds.

- Banking Operation or Systems Knowledge and Experiences (as possible)

Will be able to understand the banking system structure, and high-level banking business.

- Others

Cheerful, good communication skill, able to work with team cohesively with high spirit

Highly self-motivated, enthusiastic and able to work effectively with teams that have diverse IT aptitudes and cultural backgrounds.

Attention to detail and highly organized, process-focused attitude.

Good conceptualization and analytical skills, enabling. Comprehension and development of solutions for complex business issues.

Ability to manage short, medium, and long-term planning horizons concurrently.

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

What will you do?

• Building effective working relationships with the business; understanding their issues, concerns, and priorities.
• Take the lead role in assisting with the business case, planning and monitoring,
• Translating and simplifying requirements. Identifying areas that may require systems solutions.
• Analyzing change in light of current business processes, assessing impact on other SAP modules.
• Leading and/or participating in the business process analysis, testing, system cutover, documentation, and training of system functionality.
• Design and document the specification for program development and ensure the developed program meet the user requirements.
• Plan, identify, define and conduct System Integration Test and User Acceptance Test to ensure the proposed solution fulfil the business requirements.
• Collate information required for the authorization setup.
• Partnering with other functional and technical consultants to ensure a fully integrated enterprise system to meet the business needs within the stipulated timeframe and ensuring quality delivery.
• Responsible to ensure the proposed solution is aligned with the overall architecture design.
• Responsible to conform and comply with the program standards, processes and SAP specific technical standards defined for the project.

The ideal candidate should possess:

• Strong understanding of SAP Plant Maintenance(PM) or Material Management(MM) processes
• Minimum of 10 years SAP project Implementation and rollout experience – primarily SAP Plant Maintenance or Material & Inventory/Warehouse Management.
• Good understanding of Fiori apps
• Written and verbal communication, including technical writing skills
• Understanding of process harmonization concepts
• The ability to conduct requirement and solution workshops
• Knowledge of solution techniques and methods
• Ability to lead the team and functional and technical consultants

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.