Job Description

We are passionate about the fintech way of working and approaching things differently to how big banks typically operate. We’re currently looking for ambitious and motivated individuals who are keen to embrace growth and tackle the impending challenges in this fast-evolving industry, joining us on our journey. To cope with our expansion, we are now seeking a high caliber professional and self-motivated Senior Technical Lead - Android to join our technology team.

Principal responsibilities

• Develop mobile applications (Android) to for payments and FX product and services.
• Work together with Product Owners, Business Analysts, Solution Architects, Cyber Security and other stakeholders to delivery world-class mobile applications with outstanding customer experience.
• Help in system technical design, CI/CD and automated testing activities.
• Work in Agile teams, participated in or lead Sprint Show & Tell.
• Prepare necessary documents for technical specification and knowledge management.
• Investigate and resolve technical issues in testing and production.

Qualifications/Requirements

• Bachelor's Degree in Computer Science.
• 10-14 years of experience.
• Good technical design and problem solving skills, and good communication skills, being able to take ownership and responsibility to work as individual contributor.
• Proficient in programming languages, frameworks and architecture including Kotlin, Swift, Node.JS, MVVM.
• Familiar with RESTful APIs concept and integration.
• Familiar with Cloud technologies.
• Familiar with DevOps, Security and automation tool stacks including Github, Jenkins, Ansible, Checkmarx, SonarQube, Postman, Appium, Selenium.
• Proficient in applying Agile development methodology in project development lifecycle and day-to-day work in scrum team.
• Fast learner in integrating third-party services to core platform including data warehousing services and other business fulfillment services.
• Being able to work under pressure and flexible hours in global team.

JOB DUTIES

• Define overall frontend architecture for yet to be announced web-based enterprise applications based on product requirements.
• Responsible for leading the team to build a functional and appealing web- and mobile-based enterprise applications optimised in terms of loading performance, mobile responsiveness and enhanced user experience.
• Brainstorm with the team to recommend the best frontend architecture, methodology, languages used, design robust, coding structure, deployment protocols and debugging for new software products.
• Participate in the project discussion of technical implementation, implementation of unit test, codes review and frontend architecture optimization.
• Collaborate with the Product, Creative and Backend Engineering Team to develop and implement the frontend architecture and interactive site features to support user interface concepts.
• Collaborate with the QA team to define testing strategies, automate tests where possible, and ensure the overall quality of the frontend codebase.
• Develop, test, deploy and enhance reactive/responsive web applications running on modern browsers and operating systems.
• Ensure all software products under supervision are adhering to the highest engineering standards which includes code maintainability, quality, monitoring, operational excellence, and documentation.
• Conduct code reviews and ensure merged code adheres to best practices and standards.
• Provide mentorship and guidance to team members under care to groom them in terms of technical skillsets.
• Stay up-to-date with new technology trends, languages and techniques.
• Source, seek, hire and fill skills and experience gaps among the Frontend Engineering team members.

JOB REQUIREMENTS:

• Bachelor's Degree of Computing, Software Engineering, IT or related field.
• Over 8 years of related work experience as the core member of the frontend development team in developing functional and appealing web- and mobile-based enterprise applications optimised in terms of loading performance, mobile responsiveness and enhanced user experience, preferably in fast-paced IT industry.
• Strong understanding of Design and Architecture Patterns particularly in frontend engineering of reactive/responsive web applications.
• Have extensive experience working with modern and reactive/responsive web development capabilities such as React.js, Vue.js, AngularJS, Next.js, and Typescript.
• Familiar with functional programming paradigms (eg. react hooks, rambda.js) and Graphql.
• Strong fluency in JavaScript, jQuery, HTML/HTML5/CSS, GIT and can implement and ingest designs elements from tools like Figma and Zeplin.
• Experience developing delivering scalable, maintainable, extensible, web-based enterprise grade applications.
• Familiar with web compatibility issues on common browsers (e.g. Chrome, Safari, Firefox, Edge, QQ, Sogou, UC), able to effectively solve browser compatibility and performance issues.
• Experience practitioner in agile frameworks, scrum methods or extreme programming.
• Excellent documentation skills in drafting clear and concise requirements and specifications along with in-depth knowledge of product strategy.
• Willing to roll-up one’s sleeves and provide hands-on help to the team.
• Strong time management skills, ability to meet tight deadlines and successfully juggle multiple projects simultaneously.
• Ability to lead, convince and inspire team members in a fast-paced environment.
• Strong knowledge in software engineering, technology trends, technology constraints and software development lifecycle is an advantage.
• Willingness to travel to meet and work with offshore team members.
• Fluency in written and spoken English and Mandarin is highly desirable to liaise with Chinese speaking clients and counterparts to understand their technical requirements.

• Implement architecture and design patterns to help ensure that systems scale.

• Perform unit and integration testing before launch

• Establish processes and best practices around development standards.

• Review product requirements in order to give development estimates and product feedback.

• Apply technical expertise to challenging architecture and design problems.

• Translate application storyboards and use cases into functional applications

• Design,build, and maintain efficient, reusable, and reliable C# code

• Ensure the best possible performance, quality, and responsiveness of applications

• Identify bottlenecks and bugs, and devise solutions to these problems

• Help maintain code quality, organization, and automatization

• Min 10 years of experience in .Net & C#

• Prefer Banking / Investment Banking domain experience

• Experience working with C#, and particularly modern, cross-platform .NET

• A strong understanding of advanced C# language features, such as async/await, dependency injection, etc.

• Good knowledge of algorithms and data structures, with strong fundamentals in complexity analysis

• Good knowledge of development tools: Jenkins, GIT, SVN, Azure DevOps or equivalent

• Strong ability to analyze code - understand execution flow & debug even without access to a debugger

• Experience with the .net CLI, writing and maintaining integration and unit tests

• Strong familiarity with both Windows and Linux, including shell scripting

• Good knowledge of Transact SQL and Entity Framework Core

• Knowledge of a back end and frontend stack

• Experience with Agile methodology organization

Job Description

We are passionate about the fintech way of working and approaching things differently to how big banks typically operate. We’re currently looking for ambitious and motivated individuals who are keen to embrace growth and tackle the impending challenges in this fast-evolving industry, joining us on our journey. To cope with our expansion, we are now seeking a high caliber professional and self-motivated Senior Technical Lead - iOS, Android to join our technology team.

Principal responsibilities

• Develop mobile applications (Android / iOS) to for payments and FX product and services.
• Work together with Product Owners, Business Analysts, Solution Architects, Cyber Security and other stakeholders to delivery world-class mobile applications with outstanding customer experience.
• Help in system technical design, CI/CD and automated testing activities.
• Work in Agile teams, participated in or lead Sprint Show & Tell.
• Prepare necessary documents for technical specification and knowledge management.
• Investigate and resolve technical issues in testing and production.

Qualifications/Requirements

• Bachelor's Degree in Computer Science.
• 8+ years of experience.
• Good technical design and problem solving skills, and good communication skills, being able to take ownership and responsibility to work as individual contributor.
• Proficient in programming languages, frameworks and architecture including Kotlin, Swift, Node.JS, MVVM.
• Familiar with RESTful APIs concept and integration.
• Familiar with Cloud technologies.
• Familiar with DevOps, Security and automation tool stacks including Github, Jenkins, Ansible, Checkmarx, SonarQube, Postman, Appium, Selenium.
• Proficient in applying Agile development methodology in project development lifecycle and day-to-day work in scrum team.
• Fast learner in integrating third-party services to core platform including data warehousing services and other business fulfillment services.
• Being able to work under pressure and flexible hours in global team.

About Syfe

Syfe is a digital investment platform with a mission to empower people to grow their wealth for a better future. Built on the pillars of advice, access and innovation, we cater to the full spectrum of an individual's wealth needs across diversified proprietary portfolios, cash management solutions and a state-of-the-art brokerage.

The Syfe team combines world-class financial expertise with best in-class technology talent. Excellence in execution is in our DNA and we offer equity ownership to all employees regardless of seniority and designation.

We are regulated by the financial authorities across Singapore, Hong Kong and Australia. In Singapore alone, where we are headquartered, over 100,000 investors trust Syfe to grow their wealth.

Since its founding, Syfe has raised US$79 million from world-class investors. The company has won multiple awards including Wealth Management Fintech of the Year by the Asian Banking and Finance Awards, as well as being recognized as one of the Top LinkedIn Startups in Singapore.

The Right Profile

We are seeking a senior communications professional to drive Syfe’s media and communications strategy. The candidate will work directly with the senior executive team. While it’s not necessary to already have a deep understanding of finance, the ideal candidate should have a keen interest in investing and personal finance.

Key Responsibilities

• Develop and implement effective communication strategies that build brand awareness, customer loyalty and satisfaction.
• Oversee all internal and external communications for the company, ensuring its message is consistent and engaging.
• Plan and execute corporate communication plans to effectively communicate the company’s purpose, beliefs, growth and operational model, client and employee value proposition.
• Manage external corporate communications and media relations to improve Syfe’s brand perception.
• Draft senior management talking points, speeches, announcements at events, and support the Senior Leadership Team in public appearances and media engagements.
• Manage media enquiries, write media releases, organise media events, handle on-site media engagement, prepare media kit and brief spokespersons on FAQs. Red-teaming for possible de-railers to communications, crafting talking points and analysing media coverage.

Qualifications

• A minimum of 8-10 years of working experience in corporate communications and media relations experience; marketing / PR agency background is a bonus.
• Keen interest in investing and personal finance is required.
• Candidates with an understanding of and experience in investing/financial services will be strongly considered.
• Media relations and PR skills to initiate media pitch on stories and earn coverage.
• Content Strategy and Planning Skills; Story-telling skills.
• Experience in crisis communications management, backed by quick ability to understand business issues, have the tenacity to craft clear and sharp messages, FAQs and responses in crisis situations.
• High level of originality and creativity as well as strong interest in new technologies and the digital economy business landscape to execute internal communications campaigns that will truly engage and resonate with staff.
• Skilled in LinkedIn to support SLT and Leaders Social Branding.
• Strategic communication skills with strong and good writing skills to craft Press Release, Media FAQs, CEO messages, internal and external comms.
• Established contacts with the media.
• Team player with great interpersonal skills to interlock with various business units.
• Confidence to interact and engage with Senior Leaders.

You will thrive at Syfe if you:

• Embrace ownership: You take initiative, act with drive and lead with an owner's mindset.
• Value transparency, humility and constructive feedback: You prefer open communication, remain humble and see feedback as a tool for personal and professional development.
• Adapt and excel in a dynamic environment: You flourish in the fast-paced, ever-changing landscape of the industry, where ambiguity is an opportunity to demonstrate your critical thinking and growth-oriented mindset.

Come As You Are

At Syfe, we believe in the power of diversity and are dedicated to creating a welcoming and innovative environment for all our employees. We embrace and encourage applications from candidates of all backgrounds and provide equal employment opportunities without discrimination based on any personal characteristic or status protected by law. If you require any accommodations to ensure a comfortable and positive interview experience, please don't hesitate to reach out.

Location: Singapore

Recruiting Process (estimated duration: 4 to 6 weeks)

If your application is shortlisted, please expect:

• Interview 1 (30 min) – Virtual introductory call with our People & Culture team
• Interview 2 (60 min) – Virtual/Onsite interview with the Hiring Manager
• Interview 3 (90 min) – Onsite case presentation with the Hiring Manager and other senior team members
• Interview 4 (45 min) – Virtual/Onsite interview with our COO
• Background and Reference Checks

Due to the volume of applications, we regret that only shortlisted candidates will be notified.

The Role
The APAC Customer Success Lead will lead and own the end to end customer experience for all clients in the region. With an existing team of CSMs, Implementation Consultants & Support Analysts, who report to their UK department heads, we are looking for someone who is able to own the customer strategy & execution within the APAC market and partner with other regional peers. The main focuses of the role include being a coach & strategic planner for the existing hard-working APAC team, along with establishing relationships with key stakeholders from within our customer base. Whilst being a global company, ComplyAdvantage is keen to ensure we commit to developing a specific and tailored approach to the unique market requirements within the region and this role will be key in the execution of this strategy.

Role Objectives
● Optimise and execute high touch customer strategy and vision for the APAC market
● Monitor APAC customer health, understand key customer challenges and develop strategies with the business to help solve
● Responsible for all areas in relation to improving the Net Retention Rate for the region
● Provide operational insight to the key KPIs around NRR, GRR, Health Scores & Churn to the global Head of Customer
● Partner with internal leadership stakeholders both in and out of the region to optimise the APAC customer experience
● Coach & mentor the existing Customer Success Managers, Implementation Consultants & Technical Support Analysts
● Build and nurture relationships with executives from key customers
● Coordinate internal Account Planning & Health sessions between Customer Success, Sales & Other key stakeholders
● Act as Voice of the Customer to provide visibility into wins, challenges and/or escalations
● Influence growth by developing and executing strategies focused on creating customer value in partnership with other teams (Sales, Product, Support)
● Limit churn by leading a team to deliver outstanding experiences that drive best in class customer retention, expansion, adoption and renewal with new and existing customers
● Optimise the customer experience and lifetime value through higher product adoption, customer satisfaction, and overall health scores by leveraging reporting to drive data-driven insights on customer behavior

Requirements

● 10+ years of Customer Success experience

● 3+ years in a management role, leading a Customer Success organisation

● Excellent internal & external communication skills

● Strong track record of identifying customer needs and successfully implementing long-term solutions

● Strong track record of execution and understanding of KPIs such as Net Retention Rate, Customer Health & NPS metrics

● Ability to build trust and rapport with both Customer Success & Sales teams

● Proactive interest in deepening customer relationships

● Comfortable and willing to be a hands-on contributor, on-site with customers

● Experience with enterprise SaaS vendors in Fintech preferred

Benefits

● Unlimited Time Off Policy

● Flexible Working opportunities

● Paid Sick Leave

● Hybrid Working opportunities

● Stock options

● Employee Assistance Programme

● Pension contributions

● Parental Leave (Maternity, Paternity and Adoption too)

• At least 7-10 years of relevant SAP QM and PP, authorization experience in manufacturing environment (Chemical industry preferred) and SAP ECC 6.0 and/or S/4 HANA.
• Have strong integration working experience and knowledge of the key integration points between the other SAP modules.
• Preferable SAP certification in QM/PP module and basis knowledge in SAP report development (ABAP) and form development.
• Must have at least two full life-cycle SAP R/3 ECC 6.0 and / or SAP S/4 HANA implementation experience (Project Preparation till Go-Live) or greenfield implementation
• Strong understanding of QM and PP functionalities and able to apply them to business issues and have hands-on experience in configuring them. Should have good integration experience in SD/MM/PP. Knowledge of integration between IBP, BW and ECC will have advantage
• Ability to analyse problems and provide clear recommendations.
• Must be able to work independently as well as a team player and can manage own workload with little to no supervision.
• Good communication (written and oral) and interpersonal skills.
• Must be familiar with process and project documentation.
• Ability to multitask and manage multiple deliverables and projects at the same time.
• Must be results oriented, and demonstrate a can-do attitude – adaptability, flexibility and resourcefulness
• Bachelor’s Degree in Computer Science, Engineering, Information Technology, Information System, Info-communications, Science or its equivalent

• Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.
• Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
• Troubleshoot priority incidents, facilitate blameless post-mortems.
• Work with development teams throughout the software life cycle ensuring sustainable software releases.
• Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
• Build and drive adoption for greater self-healing and resiliency patterns.
• Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.
• Adhere to firm-wide architecture standards, risk management and security policies.
• Team player and ability to work in Global Team setup, product owners and business team to develop, build & support application.
• Communicate and collaborate on development items with global team, as well as raise/work to resolve issues impacting development.
• Postproduction application support
• Participate in quality assurance, peer reviews and code reviews Qualifications.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• A successful history of manipulating, processing, and extracting value from large datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• Up to date with latest ongoing technologies in the industry
• Well-spoken/Articulate and Emotionally intelligent
• Well connected to industry members, attends developer and tech meetups.
• Strong understanding of DevOps practices, tools, and techniques.
• Degree in Computer Science/ IT or other related fields
• Experienced deploying application in a containerized environment using Docker/Kubernetes/PCF/Openshift/AWS etc.
• In-Depth OS experience (RHEL, Ubuntu, Windows Server) with strong debugging, troubleshooting, and problem-solving skills.
• Experience in site reliability engineering in one of the following languages: Python, Java, PowerShell, shell scripting.
• Hand-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Prometheus, Splunk, Elasticsearch, Grafana
• Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkins.
• Good understanding of networking protocols and cybersecurity best practices in public cloud environment
• Advanced working SQL knowledge and experience working with RDBMS, Hadoop, and NoSQL DB.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.

• Central Location
• Permanent Position
• Opportunity to work with a dynamic, industry-leading company
• Bonus + comprehensive benefits package

The Enterprise Storage Infrastructure Lead is responsible for designing and implementing storage infrastructure solutions that support the company's strategic goals. This role requires a good understanding of business strategy, market trends, and the ability to solve complex technical problems. The successful candidate will ensure that the organizations storage and backup systems are secure, scalable, and meet the long-term needs of the business.

Responsibilities:

• Analyze business requirements and design storage infrastructure solutions that meet current and future business needs.
• Ensure the smooth operation and security compliance of applications within the storage and backup infrastructure to maintain a high state of operational readiness.
• Ensure that storage and backup systems comply with data security policies, regulatory requirements, and best practices.
• Lead full-cycle analysis, from scoping and design through to data collection, detailed analysis, and the development of solutions.
• Drive and manage projects in complex environments, meeting goals and deadlines.
• Develop and test prototypes or proof of concepts using various technologies to explore new storage solutions and improve system performance.
• Continuously assess and improve the storage and backup systems to ensure maximum efficiency, performance, and security.
• Offer expert advice on storage infrastructure to align with business and technical needs.
• Ensure all storage solutions are documented from design to implementation and maintenance.

Requirements:

• Bachelors degree in Computer Science, Information Technology, or a related field.
• 7- 10 years of hands-on experience in enterprise storage and backup infrastructure management in large organisations.
• Strong background in designing and managing enterprise backup solutions.
• Deep knowledge of security, risk, and compliance frameworks, in financial services sector highly preferred
• Proficient in scripting for automation and efficiency (e.g., Bash, PowerShell).
• Skilled in leading project design and planning for large-scale network infrastructure projects.
• Experienced in managing vendor relationships for technology and services.
• Excellent problem-solving, analytical, and communication skills.

Interested applicants, please submit updated resume in MS format via the Apply button.

Position and remuneration will be commensurate with skills and experience.
We regret that only short-listed candidates will be contacted.

Careerally Pte Ltd | EA Licence: 24C2215
Josephine Xie | EA Registration No: R1874897

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Recruitment Consultant who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Junior/ Entry (No experience required - Training Provided)

• Senior level positions from various sectors are available

• Convenient location (5 minute to Tanjong Pagar MRT)

• Abundant personal growth and progression opportunities

• Start-up environment, welcoming workplace culture

• Stable Basic Salary + Attractive Incentives

Job Duties:

• An integral role as a recruiter in fulfilling clients' staffing needs.

• Handle full spectrum of recruitment and talent acquisition matters

• Conduct Interviews/phone screening and select potential candidates to meet clients' requirements.

• Coordinate interviews between candidates and clients

• Developing connections and new business and relationship management sources with existing accounts.

• Networking and building relationships with business partners and jobseekers

• Other ad-hoc duties apply

Description / Requirements:

• Minimum Diploma / Degree

• Entry Level to Experienced consultants welcome (Multiple positions)

• Strong passion for recruitment and people-oriented

• Good communication and interpersonal skills

• Comfortable working in a fast-paced environment

• CEI certified would be an advantage

• Self-motivated, proactive personality, willing to work and achieve goals in a team.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only the shortlisted candidates will be notified.

Email Address: [email protected]

Position: Senior Recruitment Consultant (Job ID: 17133)

• 5min full sheltered walk from Raffles Place MRT
• Hybrid work arrangement
• Basic + Comms + AWS
• Attractive AL benefits

Job Description:

• Develop and maintain good relationship with new / existing clients and provide full recruitment support
• Identifying new business opportunities and ensure repeated assignments from current clients
• Understanding clients’ business and identifying their recruitment needs
• Source, short-list and select suitable candidates via networking, social media, advertising and referrals
• Conduct interviews with candidates and assess their suitability based on client's requirement and needs
• Create profiling of the suitable candidates to be proposed to the engaged clients for consideration
• Provide professional advice to clients and candidates to manage the expectation
• Coordination of interviews arrangement between clients and candidates
• Conduct reference check on candidates on behalf of clients
• Coordinate and negotiate on salary offer on behalf of clients and candidates
• Perform post-recruitment follow up with clients and candidates
• Provide good customer service and build good rapport with clients and candidates.
• Ad-hoc duties assigned by Company.

Job Requirements:

• Self-motivated, target-oriented and sales-focused, with good follow-up skills
• Min 2 to 3 years of Recruitment Consultant experience with handling both client and candidate side.
• Achieve sales target as assigned by the company
• Possess high energy level and enjoy working in a fast-paced environment
• A positive attitude, able to work independently and a team player
• Good communications and interpersonal skills
• Has good business manner in order to communicate with management level of people
• Business level of English in order to liaise with English Speaking clients
• CEI certified will be advantageous

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.

Please find Privacy Policy Agreement from the below link.
http://www.pasona.com.sg/privacy.html

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

Please find the link below on MOM regulations:

https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-data

Thank you for your cooperation.

Lee Yuan Shan
EA Registration No: R1879348
Pasona Singapore Pte. Ltd.
1 FINLAYSON GREEN #09-02 SINGAPORE 049246
EA License No:90C4069

Position: Recruitment Consultant (Job ID: 17133)

• 5min full sheltered walk from Raffles Place MRT
• Hybrid work arrangement
• Basic + Comms + AWS
• Attractive AL benefits

Job Description:

• Develop and maintain good relationship with new / existing clients and provide full recruitment support
• Identifying new business opportunities and ensure repeated assignments from current clients
• Understanding clients’ business and identifying their recruitment needs
• Source, short-list and select suitable candidates via networking, social media, advertising and referrals
• Conduct interviews with candidates and assess their suitability based on client's requirement and needs
• Create profiling of the suitable candidates to be proposed to the engaged clients for consideration
• Provide professional advice to clients and candidates to manage the expectation
• Coordination of interviews arrangement between clients and candidates
• Conduct reference check on candidates on behalf of clients
• Coordinate and negotiate on salary offer on behalf of clients and candidates
• Perform post-recruitment follow up with clients and candidates
• Provide good customer service and build good rapport with clients and candidates.
• Ad-hoc duties assigned by Company.

Job Requirements:

• Self-motivated, target-oriented and sales-focused, with good follow-up skills
• Min 2 to 3 years of Recruitment Consultant experience with handling both client and candidate side.
• Achieve sales target as assigned by the company
• Possess high energy level and enjoy working in a fast-paced environment
• A positive attitude, able to work independently and a team player
• Good communications and interpersonal skills
• Has good business manner in order to communicate with management level of people
• Business level of English in order to liaise with English Speaking clients
• Business level of Japanese in order to liaise with Japanese Speaking Candidates and Clients.
• CEI certified will be advantageous

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.

Please find Privacy Policy Agreement from the below link.
http://www.pasona.com.sg/privacy.html

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

Please find the link below on MOM regulations:

https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-data

Thank you for your cooperation.

Lee Yuan Shan
EA Registration No: R1879348
Pasona Singapore Pte. Ltd.
1 FINLAYSON GREEN #09-02 SINGAPORE 049246
EA License No:90C4069

What's in it for You?
- Personalized Mentorship: Experience 1-to-1 mentorship with a tailored learning scope.
- Broaden Your Horizons: Gain hands-on experience through site visits with your mentor.

Responsibilities:

• Manage corporate accounts, including Government institutions and MNCs, to meet their business objectives effectively.
• Take charge of the entire recruitment and selection process, ensuring a seamless experience for both clients and candidates.
• Utilize various channels to source and pre-screen candidates through phone calls, virtual, or face-to-face interviews
• Recommend suitable candidates to job orders based on client requirements and preferences
• Coordinate and schedule interviews between candidates and clients, ensuring smooth communication throughout the process.
• Facilitate the onboarding process for selected candidates, ensuring a seamless transition into their new roles

Requirements:

- Min Degree or Diploma in any field is welcome

- Good CCA/ Leadership/ Sports records are desirable and advantageous

- Able to start in a short notice

- No Experience is needed, full training and mentorship provided

Why Choose Us:
- Working Hours: Monday to Friday, 8.30 am to 6 pm.
- Educational Background: Minimum Degree/Diploma/'A' Level.
- Central Location: Work in the vibrant heart of Orchard.
- No Experience Required: On-the-job training provided.

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

Job Requirement:

• 5-7 years of experience in data engineering, with expertise in AWS services, Databricks, and/or Informatica IDMC.
• Hands on data migration (e.g. code migration from Information Power Center on premises to cloud version, data migration from Teradata/Oracle/PostgreSQL to Databricks)
• Proficiency in programming languages such as Python or Java for building data pipelines.
• Evaluate potential technical solutions and make recommendations to resolve data issues especially on performance assessment for complex data transformations and long running data processes.
• Strong knowledge of SQL and NoSQL databases.
• Familiarity with data modeling and schema design.
• AWS certifications ,Databricks certifications, and Informatica certifications are a plus.

Responsibilities:

• Design and architect data storage solutions, including databases, data lakes, and warehouses, using AWS services such as Amazon S3, Amazon RDS along with Databricks' Delta Lake.
• Integrate Informatica IDMC for metadata management and data cataloging.
• Create, manage, and optimize data pipelines for ingesting, processing, and transforming data using AWS services like AWS Lambda, Databricks for advanced data processing, and Informatica IDMC for data integration and quality.
• Integrate data from various sources, both internal and external, into AWS and Databricks environments, ensuring data consistency and quality, while leveraging Informatica IDMC for data integration, transformation, and governance.
• Develop ETL (Extract, Transform, Load) processes to cleanse, transform, and enrich data, making it suitable for analytical purposes using Databricks' Spark capabilities and Informatica IDMC for data transformation and quality.
• Monitor and optimize data processing and query performance in both AWS and Databricks environments, making necessary adjustments to meet performance and scalability requirements. Utilize Informatica IDMC for optimizing data workflows.
• Implement security best practices and data encryption methods to protect sensitive data in both AWS and Databricks, while ensuring compliance with data privacy regulations. Employ Informatica IDMC for data governance and compliance.
• Implement automation for routine tasks, such as data ingestion, transformation, and monitoring, using AWS services like AWS Lambda, Databricks Jobs, and Informatica IDMC for workflow automation.
• Maintain clear and comprehensive documentation of data infrastructure, pipelines, and configurations in both AWS and Databricks environments, with metadata management facilitated by Informatica IDMC.
• Collaborate with cross-functional teams, including data scientists, analysts, and software engineers, to understand data requirements and deliver appropriate solutions across AWS, Databricks, and Informatica IDMC.
• Identify and resolve data-related issues and provide support to ensure data availability and integrity in both AWS, Databricks, and Informatica IDMC environments.
• Optimize AWS, Databricks, and Informatica resource usage to control costs while meeting performance and scalability requirements.
• Stay up-to-date with AWS, Databricks, Informatica IDMC services, and data engineering best practices to recommend and implement new technologies and techniques.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

ROLES AND REPONSIBILITIES

• Design and architect data storage solutions, including databases, data lakes, and warehouses, using AWS services such as Amazon S3, Amazon RDS along with Databricks' Delta Lake.

• Integrate Informatica IDMC for metadata management and data cataloging.

• Create, manage, and optimize data pipelines for ingesting, processing, and transforming data using AWS services like AWS Lambda, Databricks for advanced data processing, and Informatica IDMC for data integration and quality.

• Integrate data from various sources, both internal and external, into AWS and Databricks environments, ensuring data consistency and quality, while leveraging Informatica IDMC for data integration, transformation, and governance.

• Develop ETL (Extract, Transform, Load) processes to cleanse, transform, and enrich data, making it suitable for analytical purposes using Databricks' Spark capabilities and Informatica IDMC for data transformation and quality.

• Monitor and optimize data processing and query performance in both AWS and Databricks environments, making necessary adjustments to meet performance and scalability requirements. Utilize Informatica IDMC for optimizing data workflows.

• Implement security best practices and data encryption methods to protect sensitive data in both AWS and Databricks, while ensuring compliance with data privacy regulations. Employ Informatica IDMC for data governance and compliance.

• Implement automation for routine tasks, such as data ingestion, transformation, and monitoring, using AWS services like AWS Lambda, Databricks Jobs, and Informatica IDMC for workflow automation.

• Maintain clear and comprehensive documentation of data infrastructure, pipelines, and configurations in both AWS and Databricks environments, with metadata management facilitated by Informatica IDMC.

• Collaborate with cross-functional teams, including data scientists, analysts, and software engineers, to understand data requirements and deliver appropriate solutions across AWS, Databricks, and Informatica IDMC.

• Identify and resolve data-related issues and provide support to ensure data availability and integrity in both AWS, Databricks, and Informatica IDMC environments.

• Optimize AWS, Databricks, and Informatica resource usage to control costs while meeting performance and scalability requirements.

• Stay up-to-date with AWS, Databricks, Informatica IDMC services, and data engineering best practices to recommend and implement new technologies and techniques.

REQUIREMENTS

• Bachelor’s or master’s degree in computer science, data engineering, or a related field.

• Minimum 5-7 years of experience in data engineering, with expertise in AWS services, Databricks, and/or Informatica IDMC.

• Hands on data migration (e.g. code migration from Information Power Center on premises to cloud version, data migration from Teradata/Oracle/PostgreSQL to Databricks)

• Proficiency in programming languages such as Python or Java for building data pipelines.

• Evaluate potential technical solutions and make recommendations to resolve data issues especially on performance assessment for complex data transformations and long running data processes.

• Strong knowledge of SQL and NoSQL databases.

• Familiarity with data modeling and schema design.

• Excellent problem-solving and analytical skills.

• Strong communication and collaboration skills.

• AWS certifications (e.g., AWS Certified Data Analytics - Specialty), Databricks certifications, and Informatica certifications are a plus

Internal ref: S

Regards,

Lini

Recruitment Consultant

R22108463

As a QA Lead, you will oversee all aspects of quality assurance for Manabie's Salesforce and ERP systems. You will design and implement testing strategies, manage the QA team, and ensure that our solutions meet the highest standards of functionality, reliability, and performance.
Your expertise in Salesforce, Second-Generation Managed Packages (2GP), and ERP workflows will be critical in shaping our testing processes. This is a leadership role where you'll contribute to the development process, enhance testing capabilities, and mentor the QA team.

Key Responsibilities

• Quality Assurance Leadership:Develop and implement comprehensive QA strategies for Salesforce and ERP systems.
  Oversee end-to-end testing processes, ensuring coverage of all functionalities, workflows, and integrations.
  Manage and validate Second-Generation Managed Packages (2GP) testing.
  
• Test Execution and Reporting:Develop, execute, and maintain detailed test plans, test cases, and test scripts.
  Analyze and document test results, providing actionable insights to stakeholders.
  Produce regular reports on test progress, defect metrics, and overall system quality.
  
• Team Management:Lead and mentor a team of QA engineers, setting priorities and managing workloads.
  Ensure the team is aligned with project timelines and quality goals.
  
• Collaboration:Work closely with Product, Tech, and Domain Specialist teams to understand requirements and ensure alignment on quality expectations.
  Collaborate with developers to resolve defects efficiently and optimize system performance.
  
• Continuous Improvement:Identify areas for process improvement to increase testing efficiency and effectiveness.
  Stay updated with industry trends and tools to enhance QA practices.
  

Qualifications

• Experience:At least 5 years of experience in software quality assurance, with a focus on Salesforce and ERP systems.
  Hands-on experience with Salesforce testing, including customizations, workflows, and integrations.
  Familiarity with Second-Generation Managed Packages (2GP).
  
• Technical Skills:Proficiency in test management tools (e.g., JIRA, TestRail).
  Experience with automated testing tools (e.g., Selenium, Provar) and frameworks.
  Knowledge of API testing and performance testing tools.
  
• Soft Skills:Strong analytical and problem-solving skills.
  Excellent communication and leadership abilities.
  Detail-oriented with a commitment to delivering high-quality solutions.
  
• Certifications:Salesforce Administrator or Developer certifications are a plus.
  

• 5.5 Working Days (Alt Sat)
• Mon - Fri (830am - 530pm), Sat (830am - 1230pm)
• Up to $4500
• Islandwide

Job Description:

• Daily coordination between Bank customers and internal Production
• Reporting of card statuses and inventory levels to the banks
• Preparation of monthly billing reports
• Participate in monthly Service Level meetings with the banks and / or card stock take with the banks
• Attend project meetings with the banks
• Participate in negotiation discussions with the banks
• Management of card inventory in production
• Ensure timeliness and accuracy in all scopes of work

Requirements:

• Min Diploma qualification
• Must have prior team leading experience

Interested applicants can send your resume to Whatsapp 89503567 (Jennifer) and allow our consultant to match with our clients.

We regret to inform you that only shortlisted candidates will be notified

Jennifer Tay Swee Shan

R22111564

The HR Ecology Pte Ltd

Mendix Technologies is seeking a skilled Technical Lead Engineer to join our Customer Support team. This role is crucial in delivering top-tier customer success by providing advanced troubleshooting, debugging, and solutions for complex technical issues escalated to the final tier of Support. As a bridge between Customer Support and R&D, you’ll partner closely with these teams to resolve critical incidents and act as a dedicated advocate for our customers within the R&D function.

This role demands expertise in Tier 3 support and software engineering to navigate the Mendix platform infrastructure and to effectively resolve and communicate complex technical issues. The right candidate will have a strong customer-focused mindset and be committed to fostering Mendix's customer-first culture.

Key Responsibilities:

• Collaborate directly with major customers worldwide
• Troubleshoot, debug, and recommend architectural changes or fixes within the Mendix platform or related customer implementations
• Partner with R&D teams to identify and address platform improvements, enhancing the overall customer experience
• Work closely with Tier 1 and Tier 2 Customer Support teams, facilitating knowledge sharing and expediting ticket resolution
• Serve as a liaison between customers and R&D, gaining insight into customer use cases to efficiently address complex technical challenges
• Take ownership of escalations, ensuring a seamless resolution process
• Mentor and coach team members, contributing to team growth and expertise
• Identify opportunities for new troubleshooting or performance analysis tools for the production operations team.
• Participate in an after-hours on-call rotation to support critical escalations
• Develop and improve support processes and tools in collaboration with key partners like SAP, IBM, and Siemens
• Thrive in a dynamic, innovative team environment with extensive career development opportunities

What You Bring to Mendix:

• A customer-centric approach, passionate about engaging with customers to resolve their challenges and advocate for their needs
• A Bachelor’s degree in Information Systems, Engineering, Computer Science, or related field
• 3+ years of relevant experience in a technical support environment
• 3+ years of development experience in object-oriented programming languages (Java, C++, .Net, or JavaScript)
• Strong analytical and problem-solving skills with a keen interest in technology
• Ability to stay organized, adaptable, and maintain oversight of multiple responsibilities
• Familiarity with Infrastructure as a Service; experience in mobile app development, integration, cloud infrastructure, and/or security is a plus

Why Join Mendix?

• Work for an award-winning, industry-leading company.
• Transform the way businesses create value with cutting-edge software solutions.
• Gain experience with one of the fastest-growing tech companies globally.
• Collaborate with a world-class, motivated, and goal-oriented team
• Take ownership of impactful projects and make a meaningful contribution to customer success

M&E Supervisor

• Work Location: Changi Naval Base
• Project Office at Lavender area
• Working days: 5.5 days 8am to 5pm, Alt Sat Full Day
• Salary: $1600 to $2800

Requirements

• Degree / Diploma in Mechanical or Electrical Engineering or relevant disciplines from recognised institutions.
• Minimum 3 years of relevant working experience

Job Description

• To monitor and supervise M&E works.
• To ensure all M&E installations and implementations are in accordance with approved drawings and materials.
• To carry out site supervision on M&E works and arrange for inspection with RTO or RE.
• To ensure quality of works is achieved and complied with the standard regulations.
• To arrange and attend inspection or meeting with clients or contractors.
• Any ad hoc duties as and when assigned by management.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Skills Required

• Java/J2EE, Cloud - AWS/Azure/OCP/PCF/GCP, Micro Services, Spring Boot, API Management, Microservices, distributed systems, Kubernetes, Dockers, Kafka, DevOps/DevSecOps, Angular/React, RDBMS (Oracle, SQL), No SQL Databases (Mongo, Cassandra, Redis)

Roles & Responsibilities-

Mandatory Technology Skills

• Responsible for multiple technology capabilities to deliver across all business lines for Fortune 50 Banking and Financial Customers.
• Hands-on Experience required to work on POCs, POTs across multiple technologies
• Ensures various architecture principles are translated into solution architecture and then into engineering products/solutions to implementation
• Ensures non-function requirements such as performance requirements, availability requirements are designed and delivered
• Work with the Customer Enterprise Architecture teams and CXO Teams for critical decisions for strategic investment in Technology
• Assesses and evaluates emerging technology capabilities (like DevOps, Open Banking, API and Microservices, IoT, Robotics, VR/AR, Block Chain) for compatibility, scalability, and viability
• Educate the Customers on the technology trends and guide them in adopting into their organization
• Defines a vision that traverses the technology stack from User-Experience / Customer-Experience, data-driven strategic analysis and customer insights, cloud provisioning and embedding digitally enabled scalable architecture
• Any Cloud Certification
• Ability to challenge the Technology solutions provided by various Vendors and in-house teams to propose an optimal solution
• Optimise the Technology assets by consolidation of existing applications and remove redundancies and cost saves
• Ability to identify the hotspots in the current application landscape and provide solutions to rectify
• Able to solve complex, multi-dimensional problems and deal comfortably with abstraction/fuzzy problems resulting in a robust, highly-scalable, and well-architected solution.
• Ability to provide design direction on large multi-tiered/complex applications & participate in RFP/RFQ /Proactive proposals – business development activities.
• Help teams to deliver robust solutions consistently and guide engineering teams toward a common methodology/standardization.
• Ability to produce various design documents for example Software Architecture document, security architecture document, interface specification etc.
• Ensures Code Design and its Quality for Application across the portfolio & participate in code reviews, design reviews, architecture discussions & drive DevSecOps roll-out.
• Help Customer in their technology roadmap, Digital Journey and share industry views

Mandatory Domain Experience (One or more of the following areas)

• Cards and Payments
• Retail and wholesale Banking
• Capital Markets
• Investment Banking
• Wealth Management

Nice to have Skill Set

• Enterprise Architecture certification TOGAF is preferred

Job Summary

We are seeking an experienced C# Tech Lead to join our dynamic team. This role involves leading technical teams, ensuring robust software delivery, and driving innovation in developing cutting-edge applications. The ideal candidate will have a strong background in C#, MSSQL, and related technologies, coupled with proven leadership experience.

Mandatory Skill-set

• Degree in Information Technology, Computer Engineering, and/or Computer Science;
• At least 5 years of professional experience in software development;
• Strong knowledge of WPF, ASP.NET, and modern development frameworks;
• Experience with CI/CD pipelines using Jenkins and Octopus Deploy;
• Hands-on experience with MS SQL;
• Proficient in Git with solid grasp of Git workflows;
• Experience in Agile Scrum teams; familiarity with Jira and Confluence;
• Proven ability to lead and manage teams effectively;
• Strong decision-making and problem-solving skills;
• Good communication and presentation skills.

Desired Skill-set

• Knowledge of cloud platforms (e.g., Azure, AWS);

Responsibilities

• Lead and manage a team of developers in designing, developing, and deploying enterprise-grade applications;
• Architect , implement and troubleshoot scalable, maintainable, and high-performance solutions using C# and MSSQL;
• Collaborate with cross-functional teams to gather requirements and translate them into technical solutions;
• Oversee the development of user interfaces using WPF and web applications in ASP.NET;
• Ensure continuous integration and delivery pipelines using tools like Jenkins and Octopus Deploy;
• Maintain and optimize database performance and ensure data integrity;
• Provide mentorship and technical guidance to team members, fostering a culture of continuous learning;
• Stay up-to-date with the latest industry trends, tools, and best practices to drive innovation.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

The Job:

• Customer service, coordination, support internal & external customers, project management
• Job matching, interviewing, short listing, sizing, recruitment, profile analysis, resume search
• Team based & conducive environment
• No experience required as full training will be provided

Requirement:

• Min GCE A Level
• Good communication and interpersonal skills

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

☑ Basic + Commission + Attractive Benefits + Incentive trips!

☑ No experience required, willing to learn, driven!

Job Description:

• Handle 360 Cycle Recruitment
• Develop business and bring in new clients for the company.
• Understand well the requirements of the clients for the job position and match suitable candidates to fulfill the client’s needs
• Perform interviews and selection process to recommend potential candidates’ profiles to prospective companies.
• Assist to arrange and coordinate interviews
• Align with the company’s growth plan and meet monthly sales targets

Job Requirements:

• Minimum Diploma in Any Field
• Dynamic, self-motivated individual with a positive work attitude
• Ability to multi-task
• Telemarketing / Customer Service / Sales Experience is added advantage

Interested applicants, kindly send your UPDATED resume in MS WORD format to ref9 at trustrecruit.com.sg or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Lim Xue Fen
EA Personnel Reg No: R1653801

Job Description

• Industry/ Organization Type: Manufacturing (Electronics)
• Position Title: Regional Sales Manager / Sales Manager (Regional)
• Working Location: Orchard
• Working Hours: 5 days (9 AM – 6 PM)
• Salary Package: Basic Salary up to $5,000 + Transport Allowance + Commission + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• In charge of coordinating Franchise and non-Franchise product line Sales in Thailand and Malaysia
• Personally handle Franchise and non-franchise sales in Singapore by arranging meetings with local customers (EMS/OEM) in Singapore, Batam and JB
• Have connections to the correct departments in the OEM/EMS to promote products
• In charge of pushing sales with the customers (OEM/EMS) once the product lines have been designed into the AVL
• Identify new projects and new opportunities with customers in relevant industries
• Explore business opportunities, gather market info and expand product market share
• Cold call and identify new customers to work on
• Any other ad-hoc duties as assigned

APPLY NOW!!!

• Degree in Electrical Engineering or related discipline
• 4-5 years of relevant working experience in the Electronics industry
• Regional management experience is a must
• Able to travel overseas on short notice

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65901 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

Strategy and Development

Overall responsibility for QRC activities across the Work Dynamics business. Ensure that QRC strategies and processes are in place to meet business objectives and operational needs in terms of price, quality and delivery targets and which enables the company to function and compete effectively in the market and in a sustained manner. Evaluate the risks faced by the business and take action to mitigate and develop opportunities. Contribute to overall business strategy for Quality, Risk Management and Business Assurance to ensure Work Dynamics has a consistent approach that is steeped in ISO and TQM.

Responsibilities

• Coordinate use of the JLL quality management systems (QMS) across all industries and clients within the region, and optimize the use of the JLL QMS to add value and minimize compliance risk for IFM services provided to our clients.
• Create and implement best practice quality vision, strategy, policies, processes and procedures to aid and improve business performance.
• Drive any necessary culture change and improvement in business performance to deliver strategic goals
• Establish quality and reliability standards by studying industry benchmarks and the requirements of customers and research/design and development, and define the metrics required to assess performance against standards required
• Implement new QRC processes and systems where appropriate
• Develop and manage an internal operational audit program to ensure effective internal and external audits happen as well as assessment and audit of subcontractors. Ensure audits are documented, findings identified, and actions are created by responsible stakeholders and tracked through to resolution. Create Quality & compliance, external audit and internal audit reports and dashboards for senior executives.
• Assist in continuous improvement activities throughout the business ensuring that problems are prevented and that customer requirements are met with any problems resolved effectively and economically
• Work to prevent non-conformances, customer complaints, concession and rework alongside Operations to develop corrective and preventative actions within required time-frame
• Liaise with the account management enablement teams in each region to ensure compliance with JLL global client assurance programs. Support account teams with coaching and guidance on quality, risk, and compliance best practices and global standards.
• Continually improve the Quality Management System, updating procedures and train team members where required
• Collate ISO certification by country (ISO 9001 (quality management), ISO 1400 (environmental management), ISO 45001 (occupational health & safety management) to understand current certification and collaborate on development of integrated management system plans for future ISO accreditations.
• The role will require interaction with cross functional SMEs in each of the product delivery areas and participate in the development of the QRC framework at a global, regional, sub-regional and country level by industry to ensure all required playbooks, processes and standard operating procedures are in place, logged, named and numbered correctly on a central register and stored in a central repository
• Provide QRC support to new business development initiatives, and enable quality and risk management programs at new accounts within region and global as needed
• Able to clearly communicate regulatory requirements to relevant clients within the region, and apply these to the compliance systems that JLL will develop for clients in these industries.
• Ensure that corrective actions are delivered and non-compliance issues are resolved on time
• Work with external ISO accreditors to schedule external audits as and when required ensuring key stakeholders, SME’s are aware and available by country as required.
• Develop improvement and communication protocol within all systems and processes across the business Report on QRC activities on a regular basis to the Senior Management team, ensuring accurate and timely reporting of the relevant Key Performance Indicators
• Partner with Environmental, Health and Safety, and Engineering to implement a behavioural approach to safety and a zero tolerance culture
• Develop training materials for quality, risk, and compliance for employees at all levels.
• Work with the transition leader to ensure that the quality and risk framework minimum standards are included in all transitions and in place for go-live
• Other quality, risk, and compliance tasks required to support regional operations.

The Candidate

The candidate should have a technical mindset and proven leadership and management skills with the ability to engage, negotiate, and manage key stakeholders and suppliers. S/he should be a strong and confident negotiator with the ability to engage internal and external stakeholders at all levels, excellent communication, interpersonal and influencing skills as well as excellent analytical and problem-solving abilities. The candidate should be results orientated with ability to plan and deliver against project deadlines commercially and financially astute with experience of managing budgets. An appreciation of and an ability to positively resolve issues arising from different cultures

Experience

• Educated to degree level in a relevant area of study. Bachelors or similar level degree (Desired: Engineering, statistics, or quality discipline or related). Advanced degree beneficial, or equivalent experience
• At least 10 years’ experience in Quality or Operations required, at least 5 leading quality improvement programs
• Demonstrable experience of leading a quality function with a proven track record in strategic quality leadership delivering effective quality strategies, policies, processes and systems and compliance to ISO accreditations
• Experience implementing / managing ISO 9001-certified quality management systems
• Certified Quality Auditor (internal or lead)
• Experience leading/managing a large, complex and geographically dispersed team
• Proven leader with extensive ability to build solid and collaborative relationships with team members that fosters a contagiously quality and compliance CI culture.
• Ability to add value, reduce costs and make business improvements
• Proven project management and cross-functional experience
• Ability to communicate, effectively interface and influence multiple levels of executives and a broad range of internal and external customers
• Chartered Membership of an industry related Professional Body, preferred
• Six Sigma Green / Black Belt experience preferred
• Experience working in cGxP operations, especially related to regulated facilities and equipment, a plus but not required
• Other quality, risk, and compliance tasks required to support regional operations.

Skills

• Leadership Skills:A leader with exceptional communication skills coupled with excellent active listening skills. Ability to clearly articulate messages to a variety of audiences. Establish and maintain strong relationships on all levels of organization and with clients.
  Strong cultural alignment: unwavering ethical standards; drives excellence and innately collaborative
  Strategic in nature, with a strong bias towards transformation and execution
  Inspirational Leader, stimulates action with a balanced leadership style of control and influence
  Operates with a sense of urgency
  Decisive, willing to take risks
  
• Influencing and Team work: Ability to influence others and move toward a common vision or goal. Able to work effectively at all levels in an organization. Must be a team player and able to work collaboratively with and through others
• Project Management Skills: Knows how to effectively structure, staff and manage projects and teams to ensure there is clarity of expectation, timely execution, corrective action when needed and successful outcomes.
• Analytical Skills: Has a structured approach to problem solving with a natural inclination for systems thinking, planning strategy and tactics. Experience / qualification in Design Thinking will be of advantage
• Character with high perseverance and resourcefulness required to keep driving and finding ways to get the required steps done. Flexible and adaptable; able to work in ambiguous situations. Resilient and tenacious with a propensity to persevere. Forward looking with a holistic approach
• Client orientation: Keen focus on client needs, acutely focused on improving the client experience. Very high credibility in front of senior client audiences.

Behavioural Competencies

• Strategically adept
• Possesses a customer mindset, internal and external
• Cross-functional, collaborative, and culture-builder
• Results oriented, constantly raising the bar
• Proven leadership in both direct and project environments