Company Overview

Cosmic Education Group (CEG) is one of the largest operators of Montessori schools in Asia, dedicated to transforming education to better serve families everywhere – children and parents. CEG offers programs for children ages 0-12 through an extensive network of 27 campuses spanning Hong Kong, Singapore, Bali, and key cities in Mainland China.

CEG also holds the distinction of being the largest operator of international early childhood education programs in Hong Kong. With 13 strategically positioned locations, CEG ensures families enjoy a seamless educational journey with Guidepost Montessori, starting from infancy and continuing through pre-nursery, kindergarten, and primary school.

In Singapore, CEG launched in 2024 with two schools under the Nest Preschool brand offering high-fidelity Montesssori programme. We are looking for Montessori trained educators to join our growing team.

Qualifications

• Montessori certified (diploma from AMI, AMS, or MACTE a must)
• Degree in (Early childhood) Education major
• Fluency in English or Mandarin Speaker
• Experience working with children of the appropriate age group (0-6 years)
• Growth mindset and problem-solving approach

Core Job Responsibilities

Lead a Model Classroom

• Maintain an orderly and clean Montessori prepared environment accordance to our standards
• Provide close supervision to children, always making sure they are safe, and the group is in compliance with city-mandated teacher to child ratios
• Work closely with other Guide(s) to ensure a high-quality Montessori programming is established and maintained
• Present sequential Montessori lessons in accordance with the Guidepost Montessori program standards
• Observe each child, regularly document his or her progress, strengths, interests, and areas for improvement, and apply your knowledge of Montessori principles to ensure each child’s individual needs are met
• Interact with children in a warm, joyful, respectful manner that fosters their independence
• Implement feedback provided by other Guides, your Montessori Mentor, and your Head of School
• Problem-solve challenging student concerns with other Guides, your Montessori Mentor, and your Head of School
• Open classroom to regular parent tours
• Open classroom to observation by parents and other staff members

Provide Exceptional Customer Service to Parents

• Communicate regularly with each parent in an individualized manner using approved communication tools provided by Guidepost Montessori (i.e. email, photo-sharing software, newsletters, etc).
• Provide cumulative, formal feedback to parents on student progress, which might include twice-yearly parent-teacher conferences, progress reports, and/or portfolio preparation. Meet with parents on an individualized basis to discuss and resolve student issues as they arise

Create a Strong Community on Campus

• Participate in regular team meetings
• Participate in one-on-one meetings with your school leader and Montessori Mentor
• Participate in community outreach, classroom celebrations, and parent information events
• Actively participate and pursue annual professional development

Global Deployment Lead

Functional overview

The purpose of Asahi Procurement is to safeguard the existing value and to unlock new sources of sustainable value for Asahi, our customers, and the planet. This is done through partnering with Asahi business stakeholders and a high-performing supplier network.

Procurement capabilities are mobilized to improve product and service quality, mitigate risks, drive total cost of ownership and infuse top-line growth for Asahi local businesses.

Asahi Procurement aspires to be the partner of choice for internal clients as well as for external suppliers; trusted for being an inspirational business advocate; connecting people and driving sustainable procurement value; while aiming to achieve operational and transactional excellence to ensure business continuity.

Excellence in procurement is achieved by establishing strong partnerships for strategic internal and external cooperation, as well as responding innovatively and agilely to business disruptions and challenges.

No matter if Procurement people are based in Japan, Australia, Malaysia, Europe or any other location, there is a one-direction approach used to maximize value delivery in a consistent way.

Cost and Net Working Capital efficiency is equally important as proactive risk management is. The aspiration for continuity, sustainability, and circular economy is reflected in everything we do. Moreover, Procurement employees are not only experts in their categories but also ambassadors for corporate social responsibility. Following the Asahi Group philosophy, Procurement thinks globally and acts locally.

Asahi Procurement’s global platform is SAP Ariba so knowledge and experience with Ariba is an advantage.

Job title

Global Deployment Lead

Reporting to

Global Procurement Director Excellence and Operations

Main interfaces

Internally

Procurement Teams, IT Teams, Finance BPs

Externally

Consultants, System vendors

Main purpose of the job

The primary purpose of the Global Deployment Lead for Asahi Procurement is to orchestrate the successful implementation and execution of the procurement platforms on a global scale, ensuring seamless collaboration among teams and the effective deployment of procurement programs across diverse regions.

Accountabilities and deliverables 

1.    Implement Procurement purpose, vision, strategies and governance.

2.    Lead the strategic deployment of global procurement initiatives ensuring alignment with organizational goals

3.    Manage and lead a diverse global team, providing guidance and support to ensure cohesion and achievement of objectives

4.    Responsible for the delivery of the overall strategic portfolio of digital projects for Asahi Procurement per scope, to perfect quality, to timelines and on budget.

5.    Foster collaboration among cross-functional teams to facilitate the successful execution of procurement strategies with focus on platform deployment

6.    Oversee the end-to-end project management of the procurement platform deployment, from planning to execution and continuous improvement

7.    Promote one team spirit between all regions to enable sharing of best practices and knowledge.

8.    Identify and mitigate potential risks associated with global procurement system deployment, ensuring compliance with relevant internal and external regulations. Protect reputation of Asahi by following applicable legislation.

9.     Establish and ensures appropriate governance in accordance with enterprise policies, practices and on behalf of the executive sponsor or senior responsible owner.

10.  Establish and monitor performance metrics to evaluate the success and impact of the global procurement initiatives

11.  Protect all company’s assets by putting in place internal control system and procedures.

12.  Cultivate strong relationships with key stakeholders, both internal and external to drive effective program delivery

13.  Advocate and foster Sustainable Procurement (including CSR) and Procurement innovation strategies and projects.

14.  Monitors and coordinates dependencies across the projects in the portfolio and resolves conflicts

15.  Develops and controls the project budgets and manages expenditure within agreed spending plans

16.  Implement continuous improvement of Procurement capabilities and practices in alignment with the overall Asahi strategy and external benchmarks. Drive continuous improvement initiatives within the deployment programs and initiatives, optimizing efficiency and effectiveness.

17.  Implement Procurement technical competency framework including delivery of trainings in relevant processes and systems

Qualification criteria

• University degree, preferably in Business related field
•  Fluent English communication skills to liaise with stakeholders at all levels.
• 5+ years of professional experience, whereof 3+ years in the project management
• International experience from multinational company
• Experience from an above-market role
• Advanced level of MS Office Suite

• Competitive salary package.
• Health, Life and Dental coverage.
• Opportunities for career advancement and professional development.
• Dynamic and inclusive work environment.

Responsibilities

About ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage?

Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

About the Team

Our Infrastructure Engineering organization build and operate hyper-scale datacenters, manage the life cycle of server fleet, allocate cloud resources and create various cloud solutions, and provide infrastructure services including widely distributed Content Distribution Networks (CDNs). The Infrastructure Platform team build and leverage various platforms and toolings to manage and interact with our infrastructures and services, including end-to-end capacity delivery, asset management, data center infrastructure management, system engineering, server fleet management, financial operation, governance, risk, and compliance, etc. To support the fast growth and improve operation efficiency, these platforms need to be feature rich, easy to use, scalable, agile and compliant to with policies and procedures.

Responsibilities :

- Build platforms, systems and services for internal and external teams to interact with the large scale production systems.

- Build tools and platforms to improve engineering productivity.

- Bring new ideas and technologies into our platform, innovate and iterate.

- Participate in, or lead design reviews with peers and stakeholders to decide amongst available technologies.

- Review code developed by other developers and provide feedback to ensure best practices

Qualifications

Minimum Qualifications:

- Master’s degree (or Bachelor's degree with 3+ years of experience) in Computer Science or related engineering fields.

- 8 years of experience with one or more general purpose programming languages including: Java, Go or C++.

- 5 years of experience with software design and architecture.

- Experience working with the following: web application development, distributed and parallel systems, developing large software systems.

- Experience working in a complex, matrixed organization involving cross-functional, and/or cross-business projects. - Familiarity with the full stack web development, including protocols and web server optimization techniques.

- Familiar with Unix/Linux operating systems

- Familiar with commonly used database systems, such as MySQL, Redis, etc and message queue middleware, such as Kafka, RabbitMQ, etc

- Good understanding of cloud and physical data center business and lifecycle management.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

The role:

We are looking for a capable Project Manager to support the transition of key business applications to a new platform. In this role, you will focus on overseeing the smooth transition of on-premise applications to AWS cloud infrastructure. Working closely with cross-functional teams, you will ensure effective monitoring, performance management, and optimization throughout the migration process and in the post-migration environment. Your operational expertise will be crucial in maintaining system stability, improving efficiency, and ensuring continuous service delivery.

Key Responsibilities:

1. Operational Monitoring and Maintenance:

• Oversee the day-to-day operations of the migration, ensuring seamless transition and minimal disruption to business processes.
• Monitor system performance, capacity, and resource utilization on AWS, ensuring that the infrastructure operates efficiently.
• Identify and troubleshoot operational issues, working closely with technical teams to resolve problems promptly.

2. Operational Support and Incident Management:

• Provide ongoing support during and after the migration, responding to operational incidents and resolving issues that impact system performance.
• Implement proactive monitoring strategies using AWS tools (CloudWatch, SNS) to detect potential issues early and ensure system uptime.
• Conduct root-cause analysis for any operational failures and work on remediation strategies to prevent recurrence.

3. Operational Documentation and Reporting:

• Maintain detailed operational documentation, including runbooks, operational workflows, and issue resolution guides.
• Provide regular reports on system health, performance metrics, and any deviations from normal operation to stakeholders and project teams.
• Document lessons learned from operational incidents to improve future processes.

4. Process Optimization and Automation:

• Identify areas of operational inefficiency and propose solutions to optimize AWS resource usage and cost.
• Develop automation strategies to streamline recurring tasks and reduce manual intervention (e.g., autoscaling, automated backups).
• Continuously evaluate and improve operational processes, ensuring they align with best practices for cloud operations.

5. Risk and Contingency Planning:

• Assess operational risks related to the migration and ongoing performance of the AWS environment.
• Develop and implement risk mitigation strategies to ensure business continuity.
• Design contingency plans for handling operational failures or performance degradation.

6. System Testing and Validation from an Operational Perspective:

• Support system integration testing (SIT) and user acceptance testing (UAT) from an operational viewpoint, ensuring all necessary resources are available and optimized.
• Collaborate with teams to validate that the system can handle operational loads and peak performance demands in the AWS environment.

7. Training and Knowledge Transfer:

• Assist i training operational teams and end-users on AWS infrastructure, operational procedures, and best practices.
• Ensure smooth knowledge transfer and handover of operational procedures to stakeholders and support teams.

Professional Attributes :

1 Excellent communication and interpersonal skills to engage with cross-functional teams and provide clear operational updates.

2 Strong analytical and troubleshooting skills, with a focus on operational problem-solving and process optimization.

3 Ability to adapt to changing operational needs and manage multiple tasks simultaneously in a fast-paced environment.

Educational Qualification :

Bachelor's degree in Computer Science, Information Technology, or a related field.

1. Collaborate with sales, marketing & operation teams to create production plans that align with demand forecasts, inventory levels and production capacity.

2. Collaborate with procurement teams to ensure that raw materials and finished products are available when needed and that inventory levels are optimized to minimize waste and reduce costs.

3. Conduct random check on ingredients / raw products received from suppliers to ensure that the received products meet the minimum requirements in quality and temperature as per regulations.

4. Quality assessment of in-process and finished products

5. Conduct audit check on the production process to ensure proper cleaning, cutting, disjoining, deboning, and trimming of meat are carried out and conduct checks to minimize any wastage and spoilage. Prepare a recommendation plan to reduce the occurrence.

6. Communicate regularly with various stakeholders, such as procurement team, production team, sales team, and export team to keep them updated on production schedules, inventory levels and any issues that may arise.

7. Oversees the coordination and management of effective and efficient resource allocation and cost through multi-skilling and multi-tasking and ensuring its profitability.

8. Ensure that production processes comply with relevant regulations, industrial standards, and company policy, such as HACCP guidelines, MUIS and Halal standards, health and safety, environmental and work to improve compliance where necessary.

9. Work closely with various teams to ensure that production schedules are optimized, and products are manufactured efficiently and to the required quality standards.

10. Uphold high standards of hygiene and food safety at all times.

11. Ensure production and processes are running smoothly, identify any bottlenecks or issues that may impact production schedules and work with operation teams to develop solutions.

12. Review processes with QC team and procurement team:

i. in selection of raw materials from suppliers

ii. to monitor the monthly inventory record to ensure that it is accurately maintained and reported; and

iii. to ensure continuous improvement.

13. Ensure proper handling, cleanliness and maintenance of the butchery, cold rooms, materials, and equipment.

14. Develop standard operating procedure and document food preparation for future reference and for use to train and transfer knowledge to the team.

15. Perform other duties as assigned by the manager in-charge.

Job Responsibilities:

• Lead Process Engineering and design, process configuration and optimization studies
• Perform Process simulations, prepare Process/Utility Flow Diagrams, Heat and Material Balance, Utility Balance
• Create Piping and Instrumentation diagrams (P&IDs)
• Prepare datasheets for process equipment and instruments
• Conduct relief and blowdown studies, analyze relief load scenarios and calculate flare network requirements
• Perform process calculations for equipment sizing and line hydraulics
• Prepare Process design philosophies and operating guides

Job Requirements:

• Bachelor's Degree in Chemical Engineering
• At least 20 years of relevant engineering design experience
• Have worked on Concept studies, FEED and detailed design projects
• Good experience with Offshore Oil and Gas, and LNG terminal projects. Experience on Energy transition projects will be an advantage.
• Have led process teams on Hydrocarbon projects
• In-depth understanding of process design, heat and material balance and P&IDs
• Familiarity with international codes and standards, software and tools
• Candidates with Lead Engineer experience will be given preference

Location: Poh Tiong Choon Logistics Hub, 48 Pandan Road, Singapore 609289

Employment Type: Full Time, Non-executive
Experience Required: Minimum 2 years in a similar role
Industry: Wholesale Trade of Commercial Vehicle Spare Parts

Working Hours: 5.5-day work week (Monday to Friday, 8:30 AM to 5:30 PM, ( Saturday 8:30 AM to 1:00)
Location Accessibility: 48 Pandan Road (SG 609289);

Bus 78 from Clementi MRT (duration approx. 30 mins).

Salary: SGD $2,500 - SGD $3,200 + Overtime + AWS
Overtime: Based on operations demand, may include weekdays or weekends (Saturday/Sunday)
Annual Leave: 7 days per annum (increases by 1 day each year, up to 14 days)

Roles & Responsibilities:

We are urgently seeking Warehouse Team Lead who have a valid forklift license to assist with our warehouse operations. You will be responsible for using SAP ERP R/3, handheld scanners, and material handling equipment such as Forklifts, Reach Trucks, and Cherry Pickers.

Reporting to the Warehouse and Operations Manager, your key tasks will include:

1. Performing daily picking, packing, and loading operations based on delivery orders.
2. Receiving inbound shipments, unloading from containers, and managing segregation
3. Packing, sealing and preparation of shippment crates for export.
4. Conducting cycle-counting and maintaining general housekeeping standards.
5. Adhering to health and safety protocols to ensure safe working operations.
6. Ensuring service quality and securing goods as per requirements.

Requirements:

1. Minimum N' Level/NITEC/O' Levels.
2. Valid forklift license is a must.
3. Physically fit and able to lift items weighing up to 20 kgs.
4. Willingness to support overtime as required.
5. Capability of performing housekeeping duties within the warehouse.
6. Flexibility to undertake other tasks as assigned by management.

Benefits:
Joining Sampa Automotive means you will be a part of our expanding operations. you will receive training in SAP ERP R/3, material handling equipment, and best practices, all aimed at establishing a safe, productive, and conducive working environment.

If you are a motivated individual looking to advance your career in warehouse operations, we encourage you to apply!

Job Description

We are looking for a Production Support Lead, to help our client manage and lead a team of production support analysts for systems related to the client’s trading systems (Aspect). You will provide technical business analysis for production support teams and troubleshoot issues to maintain the reliability and stability of systems.

You’ll be working with our client’s stakeholders to lead in assessing, improving the existing systems and onboarding new systems for handover from a support perspective and transition them to the support team. You would be working closely with development and testing teams to diagnose and resolve issues identified by providing insights of domain and systems.

Your Impact:

• Use Agile methodology to organize team as a ScrumMaster and be able to identify items across various workstreams to develop structured processes for issues handling.
• Delivery of process flow mapping within workstreams for transitioning and adoption.
• Articulate technology-based solutions, present in new business situations and workshops, and sometimes navigate complex client situations.
• Be the first point of contact to identify, manage and resolve requirement questions, dependencies, issues and risks with the onshore and offshore team and business.
• Deliver customer value through defining, measuring and achieving SLA requirements for support teams.
• Communicate effectively with the users, stakeholders and dev teams from the client [Strong verbal and written communication]
• Represent team in client meetings, stakeholder calls and will provide reports, updates and insights.
• Ability to understand client systems to handle critical incidents and work with the various stakeholders (Support Team, Dev Team, DBA, DevOps) till issue resolution.

Qualifications

• 10+ years’ experience in delivering complex business or technology solutions, from solution design to end-to-end system implementation
• Business and functional requirement gathering with technical knowledge of database system SQL, NoSQL and Databricks.
• Good understanding end to end process flow in commodity trading for physical, derivatives and futures.
• Experience with agile processes and understand of tools like ITSM, JIRA, Opsgenie, Confluence, Azure Systems (Infrastructure, ADF, Databricks, Storage Explorer, Service Bus)
• Ability to work with cross-functional teams developing business and systems requirements, user interface design and prototyping, data modelling, and system design
• Good knowledge of Microsoft Office tools and Microsoft Power BI

Set Yourself Apart:

• Hands-on experience with product configurations, design, and implementation of CTRM Systems Open Link, Allegro or Aspect etc.

We are seeking a talented and experienced Assistant/ Software Leadto join our team and take charge of developing innovative, high-quality software applications using Agile development methodologies. In this role, you will not only lead software development projects from design through deployment but also play a key role in mentoring junior engineers and fostering an Agile environment. You will collaborate closely with cross-functional teams to deliver software that meets both technical and business needs while promoting Agile best practices like iterative development, continuous improvement, and adaptability.

The ideal candidate will have strong technical skills, Agile experience, and a passion for building scalable, maintainable software solutions. You will be a key player in leading Agile ceremonies and guiding the development team to meet sprint goals, resolve blockers, and continuously improve the software delivery process.

Responsibilities:

Client-Facing Leadership

• Act as the primary technical point of contact for clients, collaborating closely with client stakeholders to understand their requirements, challenges, and business goals.
• Manage client relationships and expectations, ensuring that technical solutions align with business objectives and project timelines.
• Provide regular updates to clients on project status, deliverables, and potential risks, maintaining transparency and fostering trust.

Technical Leadership

• Lead the design, architecture, and development of software solutions tailored to client needs, ensuring that solutions are scalable, secure, and maintainable.
• Oversee the implementation of best practices in software development, including code quality, performance, and security.
• Provide hands-on development leadership, contributing to key software components and resolving complex technical issues.

Agile Project Delivery

• Lead Agile ceremonies (sprint planning, daily standups, retrospectives, etc.), ensuring that the development team is focused and aligned with client priorities.
• Collaborate with product owners, business analysts, and other stakeholders to define and refine requirements, breaking them down into actionable user stories.
• Ensure timely delivery of features and functionality, managing project scope and mitigating risks.

Team Collaboration and Mentorship

• Lead and mentor a team of developers, fostering a collaborative and high-performance team environment.
• Provide technical guidance, coaching, and support to team members, ensuring adherence to coding standards and best practices.
• Promote knowledge-sharing and continuous learning within the team, encouraging the adoption of new technologies and development approaches.

Quality Assurance and Continuous Improvement

• Ensure robust, scalable, and secure code by conducting code reviews and promoting a culture of quality.
• Drive continuous improvement in the development process, leveraging feedback, retrospectives, and lessons learned to enhance future project delivery.

Client Satisfaction and Post-Launch Support

• Ensure that the software meets or exceeds client expectations and quality standards upon delivery.
• Provide ongoing post-launch support, working with clients to address any issues or improvements post-deployment.
• Build long-term client relationships, identifying opportunities for further collaboration or future projects.

Requirements:

• 5+ years of professional software development experience, with at least 2 years in a senior or lead role.
• Demonstrated experience leading and delivering software solutions for clients, including gathering requirements, managing client expectations, and ensuring successful delivery.
• Experience in designing and implementing scalable and maintainable systems, including microservices, RESTful APIs, and cloud architectures.
• Proven track record of successfully delivering IT projects within deadlines, budgets, and scope, while ensuring client satisfaction.
• Proficiency in at least one of the following languages: Java, Python, JavaScript, C#, Go, Ruby, or PHP.
• Experience with modern web frameworks (e.g., React, Angular, Spring Boot, Django, Node.js) and/or mobile development frameworks (e.g., React Native, Flutter).
• Expertise in both relational databases (e.g., MySQL, PostgreSQL) and NoSQL databases (e.g., MongoDB, Cassandra).
• Familiarity with Git and CI/CD tools such as Jenkins, GitLab CI, CircleCI, or similar.
• Experience leading Agile teams using Scrum, Kanban, or other frameworks, with a strong understanding of Agile project management tools (e.g., Jira, Trello).
• Experience with automated testing frameworks (e.g., JUnit, Mocha, Jest) and a strong understanding of software quality assurance practices.
• Familiarity with containerization tools like Docker and Kubernetes for deploying and scaling applications.

Job Role

• Responsible for routine quality oversight on site GMP production and testing, ensure all GMP activities are executed following company procedures.
• Support to establish an effective quality system, ensure its healthy running in all GMP functions/ processes during daily operation.
• Ensuring procedures and other instructions/documents are reviewed and approved appropriately
• Ensuring starting materials, packaging materials etc. are sourced from approved suppliers and released per established procedures.
• Ensuring sufficient quality oversight on shopfloor, ensure manufacturing and testing activities are carried out according to established procedures;
• Ensuring premise, utilities and equipment are qualified and appropriate maintenance program is in place to maintain the qualification status
• Approve product specifications
• Batch disposition of drug substance and drug product
• Ensuring that each batch of medicinal products has been manufactured and checked in compliance with the regulations and internal procedures
• Ensuring all necessary testing is carried out and the associated records evaluated;
• Ensuring the appropriate process/ method qualification and/ or validations are carried out per internal procedure;
• Ensuring all quality event, e.g., deviation, change control, OOS, complaint etc. are thoroughly investigated and/or assessed, all necessary actions are in place
• Participation in regular management reviews of process performance, product quality and of the Pharmaceutical Quality System and advocating continual improvement;
• Ensuring stability program is completed per internal procedure
• Ensuring the completion of product quality review per internal procedure;
• Ensure starting materials, packaging materials, intermediate and products are stored under appropriate storage conditions
• Support internal and external audit.
• Participation of product recall or mock recall, when occurs
• Maintaining good relationship with clients QA
• Team management
• Other tasks assigned by the supervisor.

Requirements

• Bachelor degree or above, majoring in Biologics, Pharmacy, Pharmaceutical Engineering, Bioengineering or other relevant majors
• 15+ years’ working experience in production and/or quality management (QA/QC), with minimum 8+ years in manufacturing QA.
• 5-8 years’ experience in team management
• Be familiar with FDA, EMEA, PICS GMP requirement
• Familiar with Biological product manufacturing and quality control related requiement
• Experience with Biopharma commercial supple is preferred
• Experience with new site start up is preferred
• Prefer to have ADC manufacturing and quality management experience
• Familiar with quality management requirement throughout the whole product lifecycle, including process development, clinical and commercialization.

Job Description

Role: Senior Technical Lead

Location: Singapore

Exp: 8+ Years

Requirements

• 8 to 12 years of PEGA development and implementation.
• Mandatory PEGA Certification.
• Good in client management.
• Good communication & coordination skills.
• Good Knowledge in waterfall & Agile lifecycle.

EA Number: 11C4879

User Operations Lead

Location: Singapore

User Acquisition and Growth:

• Lead the development of acquisition strategies, including creative referral programs, compelling platform campaigns, and engaging social media promotions.
• Develop incentives, rewards, and personalized campaigns to optimize the user acquisition funnel, increasing sign-ups and deposits.
• Analyze and refine key conversion metrics to drive improvements and maximize the efficiency of the user acquisition funnel.

User Conversion and Engagement:

• Formulate and implement flexible operational strategies to improve new user registration, deposit, and trading conversion rates.
• Drive strategies to enhance asset retention and keep existing users active, ensuring a seamless user experience.
• Use segmentation to optimize user engagement, improving retention and loyalty across the platform.

Cross-Department Collaboration:

• Work closely with product managers, analysts, regional operations, and branding teams to create integrated growth plans that align with company objectives.
• Ensure operational activities complement product updates and marketing campaigns to amplify their effectiveness.

Team Leadership and Optimization:

• Lead and Inspire the User Operations Team: Manage and mentor a high-performing team, fostering professional development while driving execution excellence.
• Enhance Team Efficiency:Develop streamlined processes and tools that improve collaboration, decision-making, and operational efficiency.

Key Qualifications

Education:

Bachelor’s degree or above in marketing, data analysis, management, or related fields.

Professional Skills:

• Expertise in user growth models, referral strategies, and lifecycle management.
• Data-driven with exceptional analytical skills to craft precise, targeted growth strategies.

Language Proficiency:

• Strong command of both English and Chinese, with English as your primary working language.

Soft Skills:

• A strong sense of responsibility, self-motivation, and the ability to drive projects to successful completion.
• Exceptional communication, coordination, and team leadership skills, with the ability to inspire and achieve breakthrough results.

Experience:

• Over 5 years of experience in user operations, preferably in the cryptocurrency, fintech, or internet industries.
• Experience working at a renowned internet company is a plus.
• Proven success in leading teams of 5 or more and achieving ambitious growth objectives.

Sales Team Lead, JAPAC

Role scope: 50% coaching/mentoring (a growing team of 4 people reporting to you), 50% running own sales processes.

Take the next step in your successful sales career: Drive Growth in the Dynamic JAPAC Market

With Supermetrics. We are seeking a dynamic and forward thinking Sales Team Lead to join and drive our SEA sales team to the next level.

This is an exceptional opportunity for a proven Senior Account Executive looking to build and guide a high-performing team, impacting revenue growth within the SMB and Mid-Market segments. You will be a key architect of our SEA sales strategy, leading by example, shaping its execution and fostering a culture of excellence.

Your Mission

As Sales Team Lead JAPAC, you will be responsible for leading a growing team of 4 Account Executives, as well as leading by example through carrying a sales quota. Furthermore, you will be involved in the full spectrum of sales leadership; from strategic planning, team development / coaching and executing new GTM strategies.

Your primary responsibilities will include:

Leading by example: Running your own sales opportunities to set the standards for the rest of the SEA team.

Team Building and Leadership: Recruit, train, coach, and mentor a growing SEA team of new and experienced Account Executives, fostering a culture of collaboration, continuous improvement, and achievement.

Strategic Execution: Drive sales execution through a structured approach, leveraging sales methodologies, forecasting accuracy, and meticulous deal management.

Market Expertise: Deeply understand the unique dynamics of the SEA market, identifying growth opportunities and tailoring our approach for maximum impact.

Channel Partner experience: understand the superpower of Channel Partners to drive individual and team performance. Lead through ‘doing’ and forging relationships with Channel Partners and educating the SEA team on path to Partner collaboration for long-term success.

Data-Driven Decision Making: Analyse sales data to identify trends, optimise performance, and contribute to strategic go-to-market decisions.

Cross-Functional Collaboration: Partner with internal stakeholders to drive organisational advancement and ensure seamless execution of sales initiatives.

Culture Champion: Embody and promote Supermetrics’ core values: Think like a customer, Build trust, Innovate boldly, Play for the team, and Pursue excellence daily.

Who You Are: Your Strengths

You embody the following characteristics

• Transformational: You’re passionate about leveraging data to transform sales, and service, aligning perfectly with our mission to ‘empower marketers with data’.
• Emotionally Intelligent: You possess a high degree of emotional intelligence, allowing you to connect with your team on a personal level and adapt your leadership style to maximize their potential.
• Positive Change Agent: You are a catalyst for growth and improvement, leading your team through change while creating a transparent and focused environment where everyone can thrive.
• Committed to Overachievement: You possess a relentless drive to surpass targets, inspiring your team to overcome adversity and achieve exceptional results.
• Data Savvy: You are adept at using data to analyze performance, identify opportunities, and drive impactful decision-making.
• Structured Approach: You have a proven track record of managing sales within a structured environment, leveraging methodologies and processes to drive consistent results.
• Sound Judgment: You exhibit sound judgment when making difficult decisions, demonstrating strategic thinking and confident leadership.
• Accountable and Authentic: You maintain the highest standards of honesty and transparency in all interactions, fostering a culture of trust and open communication.
• Builder and Coach: You are passionate about developing talent, motivating individuals and teams towards a shared vision, and possess experience in coaching early-career sellers to achieve significant growth.

What You Bring: Your Expertise

Consultative Sales Expertise: Experience leading and successfully executing a consultative sales processes and taking your SEA team on the journey with you through enablement and real world examples

Coaching Prowess: Demonstrated ability to effectively mentor and coach individuals to achieve their full potential.

CRM Proficiency: Expert-level skills in using CRM systems to manage and forecast sales opportunities.

Analytical Acumen: Strong analytical skills to identify trends, patterns, and opportunities for improvement.

Exceptional Communication: Outstanding communication skills across written, verbal, and presentation formats.

Benefits we offer…

• Competitive compensation package, including equity
• Great work equipment, and home office allowance for those working in our fully remote locations
• Health care benefit and leisure time insurance
• Various external trainings to support your career development
• Sports and wellbeing allowance

Hear why our team likes it here at supermetrics.com/careers/life-at-supermetrics.

Get to know our Sales team at supermetrics.com/careers/sales.

Supermetrics is committed to providing a welcoming and inclusive workplace for all. We believe that a diverse workforce is a strong workforce, and we are dedicated to creating an environment where everyone feels valued and respected.

Responsibilities:

Design mould, tooling and test socket solutions based on customer specifications, semiconductor packages, and testing requirements.

Utilize CAD tools (such as CREO, AutoCAD, SolidWorks, or similar) to create detailed 3D models and technical drawings.

Ensure designs meet mechanical, thermal, and electrical performance requirements for high-precision semiconductor testing.

Select appropriate materials, tolerances, and manufacturing methods to ensure product durability, precision, and cost-effectiveness.

Able to carry out the R&D of new test socket whenever the market trend is needed.

Work closely with cross-functional teams, including Sales, Product Development, Process Engineering, and Manufacturing, to refine designs and ensure compatibility with testing equipment and processes.

Provide technical support to manufacturing teams during prototyping, production, and assembly to resolve any design-related issues.

Engage with customers and vendors to ensure all moulds, tooling and test socket solutions meet functional requirements and industry standards.

Oversee the prototyping phase, ensuring that initial designs are built and tested effectively.

Lead or participate in validation and testing efforts to ensure the tooling and test sockets perform under specified conditions (e.g., temperature, mechanical stress, electrical signals, thermodynamics).

Analyse test data and provide feedback for continuous improvement in design and materials.

Continuously seek to improve design efficiency and product performance, optimizing socket contact interfaces, reducing testing time, and improving signal integrity.

Innovate by introducing new design techniques, materials, or technologies that improve the quality, reliability, and cost of the test sockets and tooling solutions.

Stay up-to-date with the latest semiconductor technologies and testing methodologies to ensure cutting-edge designs.

Develop and maintain comprehensive documentation for all designs, including detailed engineering drawings, materials specifications, and manufacturing processes.

Create user manuals and technical documentation to guide customers and internal teams on the proper usage of tooling and test sockets.

Qualifications:

At least Bachelor’s degree in Mechanical Engineering, Electrical Engineering, or related field.

5+ years of experience in mould & tooling design AND test socket design within the semiconductor industry or a related field.

Proven experience in designing test sockets, jigs, fixtures, and other related components for semiconductor testing.

Proficiency in & Hands-on experience with CAD software for mechanical design and simulation (e.g., CREO, SolidWorks, or AutoCAD).

Understanding of semiconductor testing processes and requirements (ATE – Automated Test Equipment).

Strong mechanical design and analytical skills.

Knowledge of materials science, particularly in relation to thermal management, wear resistance, and conductivity in socket designs.

Familiarity with signal integrity, high-speed test interfaces, and electrical characteristics relevant to test socket performance.

Excellent problem-solving skills, with the ability to identify and address complex technical challenges.

Strong attention to detail and precision in design and documentation.

Ability to work independently and as part of a cross-functional team.

Familiarity with industry standards for semiconductor testing (JEDEC, EIA, etc.).

Effective communication skills for both internal team coordination and customer interactions.

Willingness to travel occasionally for customer visits, manufacturing site inspections, or vendor meetings.