The Regional Medical Lead (RML) will be a cross-portfolio lead in the dedicated Region as per business needs. The RML will enable delivery of medical affairs plans based on understandings on multi-dimensional environments and global strategies and supports external engagements/ presentations, data gap analysis and oversight of evidence generation activities across Local Operating Companies (LOCs). They are also an internal ambassador for the region, interfacing with the central product leads.

• Accountable for supporting and implementing external engagement for the area in collaboration with Key Stakeholders, in partnership with the Global Medical Affairs Lead (GMAL), LOC Medical Leads, Medical Science Liaison (MSL) leads
• Partners with the Vaccines Marketing Lead (VML) and senior stakeholders in the region to optimize launches/ access to medicines in all LOCs in the assigned geography - by ensuring high quality medical input to regulatory and commercial strategies and enhancing local medical affairs tactical plans.
• Drives the implementation of brand global medical affairs strategies within the assigned geography. Brings cross-portfolio expertise and deep understanding of customer needs in the assigned geography.
• Liaises with technical experts in central R&D (e.g., GHO, Epi) and aligning with regional experts (e.g., SAPH, Epi, HE, GA) as required.
• Collaborates with Therapy Area Medical Leads in other geographies to share best practices, identify and resolve common issues, and strengthen customer insights for the portfolio.
• Builds high performing medical networks across the assigned LOCs in collaboration with the Regional VP, Cluster Medical Leads, and LOC Medical Directors.
• Ability to be flexible to meet the changing needs and priorities of the assigned Region.

Key Responsibilities

• Support the Regional VP (of Vaccines – Medical and Clinical) in driving the development, implementation, and execution of Business Plans at the area level.
• Supports external engagement for the area in collaboration with Key Stakeholders, in partnership with the GMAL, LOC Medical Leads, MSL leads and SAPHs.
• Engages with government officials and reimbursement bodies in collaboration with Government Affairs to understand their needs regarding our products to contribute to public health planning and to respond to specific information requests.
• Works closely with commercial colleagues to optimize launches/ access to vaccines in all Intercontinental LOCs - by ensuring high quality medical input to regulatory and commercial strategies and enhancing local medical affairs tactical plans.
• Brings cross-portfolio expertise, maintains knowledge of GSK product data and literature relevant to the portfolio of vaccines and has a deep understanding of customer needs in region Intercontinental.
• Supports the Regional VP by reviewing LOC prioritized GSK-sponsored and Investigator Sponsored Study (ISS) proposals to assess their scientific merit and strategic need.
• Liaises with technical experts (e.g. Health Economics, Epidemiology) and other regional experts as required.
• Helps the development and delivery of internal training to GSK Regional/Area/LOC medical teams and for commercial teams as appropriate, under the supervision of the Intercontinental Head of Vaccines.
• Fully understand and meet the requirements of all GSK policies (including Standards for Scientific Engagement, External Interactions by Medical and R&D Staff, GSK Code of Practice for Promotion and Customer Interactions), SOPs and external regulations.

Basic Qualifications:
We are looking for professionals with these required skills to achieve our goals:

• Medical degree with board certification.
• Minimum 8 years of experience in medical affairs and clinical development, including product launch experience within the pharmaceutical industry.
• Experience in drug development, safety, regulatory affairs, market access, and reimbursement in GCI markets.
• This position requires a deep medical and scientific expertise to be viewed as credible by external experts and to provide sound medical judgement related to the therapeutic area.
• Demonstrated effective communication, influence, leadership and talent development.
• Proven ability to work in a matrix environment.
• Background in Vaccines/Infectious Disease is a plus.
• Demonstrated ability to manage complexity (including organizational) and cultural diversity.

Scope of Responsibilities :

• Responsible for leadership and general management of all medical affairs activities for Nemolizumab in JPAC
• Collaborate with country medical leads to ensure implementation of robust medical plans and KTL engagement strategies
• In collaboration with the Global Medical Indication Lead, develop and implement medical strategy for nemolizumab in Prurigo Nodularis and Atopic Dermatitis with JPAC affiliates.
• Understand and develop Medical Affairs strategy and plans, the unmet medical needs and patient access needs to contribute to impactful patient outcomes.
• Adapt the global medical affairs plans to local needs
• Attendance at key global/regional meetings
• Ensure the development and implementation of an effective franchise medical communication strategy and plan for each nemolizumab indications linked to the affiliate annual brand plan.
• Lead the scientific collaboration with the medical community, building, strengthening the regional and local external expert relationship.
• Lead Phase IV, IIS & data gaps analysis for region
• Support identification of regional or local professional societies needs through an empathetic close interaction.
• Develop and maintain best in class external KTL engagement plan with multi stakeholders in Dermatology.
• Develop and execute internal training material related to disease state, medical strategy and new nemolizumab data.
• Support the onboarding and learning of country MSLs.
• Ensure local countries have the required material to drive successful medical launch strategy.
• Ensure Medical Affairs activities are designed and executed in compliance companywide policy guidelines and medical quality standards.

Requirement :

• Medical Degree (MD), Medical scientific PhD or another adequate Natural Science (PharmD) higher degree is required. Dermatology or Immunology expertise is essential.
• 7+ years of successful experience in local or regional medical affairs role
• Pre-launch/launch experience with specialty medicines in the field of specialty product in dermatology / immunology / allergy / rheumatology required (ie: biologics)
• Business acumen and market knowledge is required. Possess a thorough understanding of the regional markets, competitive landscape, customers, and other stakeholders.
• Leadership Capability. Able to achieve organizational focus on key priorities.
• Innovative thinking, good judgment, and sense of ethics.
• Excellent communication and interpersonal skills to deal with key opinion leaders and the medical/scientific communities at large.
• Strong interpersonal skills - ability to interact with all levels within the organization and to deal with key opinion leaders and the medical/scientific communities at large.
• Ability to think strategically to guide publication-related activities in accordance with industry standards and good publication practices.
• Strong budget planning & execution expertise

OVERVIEW OF JOB

This is a combined global / regional role that cuts across two clients, one being a global client with 15 markets and other being a regional client, covering 6 Asia Pacific markets. It is a hands on role with need to travel and work with markets on elevating our work so would suit a globe-trotter with strong regional/global experience in Client Leadership and Strategic Planning. Must be proven as a trusted advisor and able to deliver no-line plans across markets to meet ambitious KPIs.

This is a very high profile & senior position within Mindshare, where you'll have responsibility for running a high profile client portfolio with services scope focused on innovation, communications planning and media campaign implementation management, by leveraging your insights, analytics and strategy skill set.

There is frequent high level client contact, and you'll be the face of Mindshare to a major customer. You will lead the client relationship while also being responsible for maintaining the quality of contracted services, lobbying additional assignments as well as developing appetite for and building revenues from out-of-scope offerings and value add services. As well as driving top-level client scores and advocacy across markets, you’ll be aligning market teams on the global tools suites, driving test/learn digital innovations and apply analytics in a consistent fashion to steer investment decisions. Additionally you will be part of a larger WPP team for one account which will require you to collaborate with other agencies.

We need someone fearless, bold, and provocative. We also need someone who has experience in commerce and performance marketing as these two areas are our biggest opportunity to grow.

3 BEST THINGS ABOUT THE JOB

• This is one of the few global roles that will be based from Asia Pacific. This means you get to lead a business that cuts across USA, Europe and Asia.
• The regional role covers one of the world’s most iconic brands. This brand requires a leader who will up our game on strategy and impact. This account is at the cusp of change – the ability to shape the strategic media direction means you get to write a new rule book!
• Both accounts are strategically important for Mindshare so you will have access to senior exco leadership

Being the Client Leader on one of Mindshare’s most interesting and change-ready accounts, you will be the trusted advisor not just to the client at an exciting time, but for internal (regional / global) touch-points on the local market. Good performance on this account will further strengthen Mindshare’s overall global relationship with this client.

MEASURES OF SUCCESS

3 months: To become completely familiar with the client’s organizational structure, planning process, marketing calendar and the needs of key stakeholders. To arrive at top of mind understanding of the business – it’s challenges, and KPIs.

6 months: Fully functional across portfolios. Have built a complete understanding of the markets, and have guided representation on quarterly reviews and agreed priorities.

12 months: Full grasp of the business relationship, independent representation on quarterly reviews and delivery of KPIs.

RESPONSIBILITIES OF THE ROLE

• Entrenching senior client relationships that position Mindshare as a principle business partner of the client/s. Be unafraid to push back, be audacious and stand your ground in terms of ideas.
• Build client satisfaction by soliciting feedback and operating like a consultant
• Acts as a client visionary by bringing a highly valued perspective to the client based on a deep understanding of their business, issues and opportunities
• Overall strategic approach on the account/s designed and delivered to meet Client’s business objectives and strategies. Oversees the implementation of the annual planning in conjunction with the client team
• Generates and communicates a shared goal and unifies a team in the pursuit of a common objective.
• Drive VAS revenues, profitably
• Always operate with a talent and growth mindset

WHAT YOU WILL NEED

• Minimum 12-15 years’ work experience in business consultancy, market research/analytics or a strategic planning role, of which at least 2-4 years will have been spent in a regional role
• Should have FMCG and performance experience – preference on major advertisers
• Individual should have a mix of local media + regional media management experience.
• Should have a curiousity and interest in technology and innovation
• Comfortable with or have had exposure to application of analytics and be demonstrate “no line thinking” i.e. strong track record on integrated work.
• Individual will need to build and nurture a close working relationship with local markets (internal & client).
• Strongly strategic approach – this is not an execution/operational role.

WHAT YOU WILL GET

It’s important to us that we give you as much as you give to us.  We want you to have the headspace and the opportunity to grow your own learning through training.  At Mindshare we believe in learning and that journey never ends.  This is a partnership and so while this job description is about what we would like, we want you to also add/shape and adapt it to what excites you and makes you happy.

More about Mindshare

We were born in Asia in 1997, a start up with a desire to change the media world. Now we are a global agency with more than 7,000 employees in 116 offices across 86 countries, operating as one team - #teammindshare. We believe that in today’s world, everything begins and ends in media. We aim to be our clients’ lead business partner, to grow their business, and drive profitability through adaptive and inventive marketing. We do this through speed, teamwork and provocation and by operating as a network of networks rather than a rigid hierarchy. We create new things and have fun doing it. Whenever and wherever you join us, you open a door to opportunities in any and of all aspects of media, technology and innovation. We will support you, recognize you and reward you, making Mindshare the place where you do the best work of your career.

Mindshare APAC has won 500 awards in the last year alone, including “Agency Network of the Year 2017” by both the MMA SMARTIES™ and Campaign Asia for the fifth and third consecutive year, respectively. Mindshare is part of GroupM, the media investment management arm of WPP, the world’s leading communications services group. To learn more about Mindshare and our philosophy of Original Thinking, visit us at www.mindshareworld.com and follow us on Twitter @mindshare and facebook.com/mindshareapac and linkedin.com/company/mindshare.

More about GroupM Singapore

GroupM Singapore operates in one of the most dynamic and exciting environments in the world. Although it is a small domestic market, there is a vibrant media industry which is undergoing rapid evolution as digital technology reshapes the way marketing supports advertisers’ needs. Being at the crossroads of Asia means, that aside from the local clients and media owners, we also have a high proportion of multi-national clients, renowned brands and media owners. Making GroupM Singapore the Number One organisation to join and develop your career in media investment.

GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity – it’s about belonging. We celebrate the fact that everyone is unique and that’s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.

Overview of the job:

We are seeking an experienced Regional Media Lead to drive the success of a portfolio of high-profile multinational brands across APAC. In this role, you will be the strategic leader and trusted partner, overseeing all facets of regional media operations, client leadership, and performance across Communications Planning, Media Activation, Measurement, Platform Performance, Operations, and Analytics.

As the APAC Media Lead, you will provide strategic direction, foster strong client relationships, and inspire innovative thinking both internally and externally. You will act as the key liaison between the client and our teams, ensuring seamless connectivity across regional markets, delivering high-impact solutions, and driving the alignment of global workstreams and best practices.

You’ll be responsible for steering digital transformation and innovation initiatives, leveraging data and analytics to inform media investment decisions, and promoting adaptive marketing strategies that enhance client performance. Additionally, you will oversee resource allocation, process optimisation, and tech maturity audits to ensure continuous improvement across the portfolio.

With frequent interaction with senior-level clients, you will represent GroupM as the face of our organisation, ensuring the highest levels of client satisfaction while identifying opportunities to grow revenue through value-added services. As the senior business partner, you’ll balance the needs of clients, markets, and internal teams, driving results that exceed expectations and deliver measurable success.

Responsibilities of the role:

• Serve as a trusted advisor to key regional stakeholders, including the APAC VP of Marketing, APAC Digital Transformation Lead, APAC IBE Lead, and other senior leaders in Marketing, Procurement, and Finance.
• Acts as a client visionary by bringing a highly valued perspective to the client based on a deep understanding of their business, issues, and opportunities
• Navigate complex organisational structures by building strong relationships and influencing stakeholders to achieve desired outcomes.
• Design and share the overall strategic approach for the account to meet client business objectives and strategies while overseeing the implementation of annual planning in collaboration with the client team.
• Cultivates trust and operates with a high degree of ownership and accountability to earn the trust of clients and colleagues alike.
• Collaborate across all local markets, ensuring quality product and service delivery to create award-winning, business-changing media work.
• Increase organic revenue growth by identifying services that can unlock client business growth.
• Ensure that all client-facing materials are of the highest quality, strategically aligned, and reflective of GroupM’s capabilities.
• Champion consumer-centric thinking in all strategic media initiatives, providing thoughtful POVs on emerging trends in the media landscape.
• Driving the financial goals of the account by managing costs, revenue, and scope of work in accordance with client contracts and opportunities for mutual benefit.
• Successfully manage staffing resources, across regional and local teams.
• Build client satisfaction by soliciting feedback and operating like a consultant
• Leading and providing timely and actionable feedback to the team to aid in their development and progress to the regional team.
• Effectively address client satisfaction, renewal, and escalation issues until resolved
• Manage,develop, and mentor your direct reports, fostering a culture of learning and high performance.

What you’ll bring:

• Extensive experience in client leadership, working closely with senior stakeholders.
• Proven ability to manage multiple workstreams and clients in a fast-paced environment.
• Proven experience in leading and inspiring teams within a regional, matrixed organisation, ideally within a large holding company or integrated team environment.
• A problem-solver with the ability to turn complex challenges into business opportunities.
• Collaborative and astute, with the ability to build trust and respect across the network.
• A forward-thinking expert who helps clients stay ahead of trends and future-fit for growth.
• Detail-oriented with the ability to maintain a broad strategic perspective when creating solutions.
• Skilled in building compelling, data-driven arguments that inspire client confidence and support.
• A track record of developing talent and fostering team growth.

About GroupM

GroupM Singapore operates in one of the most dynamic and exciting environments in the world. Although it is a small domestic market, there is a vibrant media industry which is undergoing rapid evolution as digital technology reshapes the way marketing supports advertisers’ needs. Being at the crossroads of Asia means, that aside from the local clients and media owners, we also have a high proportion of multi-national clients, renowned brands and media owners. Making GroupM Singapore the Number One organisation to join and develop your career in media investment.

GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity – it’s about belonging. We celebrate the fact that everyone is unique and that’s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.

Regional Business Operations Lead

Position Overview
We are seeking an experienced and dynamic Senior Director of Account Business Operations to join our team, focusing on driving strategic initiatives and managing a high-performing, multi-functional team providing facilities management services for our Asia Pacific global technology client. This role is crucial in enhancing client relationships, delivering exceptional service, and achieving key performance indicators. If you are passionate about fostering partnerships, leading transformative programs, and possess strong commercial acumen, we want to hear from you!

Key Responsibilities

• Client Relationship Management
  Proactively cultivate and nurture strong partnerships with key client stakeholders to ensure alignment and satisfaction.
  Collaborate closely with the client to translate their Objectives and Key Results (OKRs) into actionable, results-driven programs and initiatives.
  Collect and analyze client feedback to continuously improve service delivery and maintain high-quality standards.
• Program Development and Management
  Shape and implement a comprehensive program management strategy that leverages best practices, tailored to meet the unique needs of the account.
  Work in tandem with account Subject Matter Experts (SMEs) to develop and execute innovative regional programs in areas such as program management, communications, business insights, vendor management, procurement, governance, performance management and transformation.
  Act as a key liaison between account SMEs and the wider account team to ensure seamless service delivery and operational excellence..
  Oversee the “Engine Room,” a dedicated transformational team focused on optimizing processes and driving continuous improvement, enabling operations teams to concentrate on core service delivery.
• Team Leadership
  Lead and inspire a diverse team of 20 SMEs, ensuring they are equipped with the tools and personalized support needed to excel in their roles.
  Foster an environment of open communication and cross collaboration, encouraging team members to share ideas and contribute to collective goals.
  Utilize your leadership acumen to influence and motivate the broader operations team, driving impactful results.
• Strategic Planning and Execution
  Lead and champion strategic initiatives that align with both client objectives and account goals, driving long-term success.
• Contract Governance and Administration
  Serve as the primary governance and contract administrator, ensuring all contractual obligations are met.
  Rigorously monitor compliance with contractual obligations while striving to exceed Key Performance Indicators (KPIs).
  Maintain robust scoring mechanisms for strategic KPIs that incentivize high performance and transparency.
  Uphold a comprehensive governance and reporting framework, ensuring accountability and transparency.
  Ensure ongoing maintenance of the master service agreement and local country agreements, aligned with JLL standards.

Required Skillsets

• Client Focus & Relationship Management
  Demonstrated ability to effectively engage with a wide range of stakeholders, including JLL and client executives, to build trust and foster collaboration.
  Strong conflict resolution skills, with a proven ability to navigate complex situations while balancing client needs with organizational objectives.
  Professional and proactive approach to customer service, with a commitment to delivering exceptional stakeholder engagement experiences.
• Leadership and Team Development
  Proven track record of effectively leading and developing high-performing teams, fostering an inclusive and motivating work environment.
  Experience in promoting a culture of collaboration, constructive feedback, and continuous professional development among team members.
  Ability to coordinate activities across multiple functions and departments to achieve operational success and drive team synergy.
• Program Management & Organizational Skills
  Exceptional planning and organizational skills, with the ability to prioritize competing tasks and meet tight deadlines in a fast-paced environment.
  Flexibility and adaptability to navigate rapidly changing circumstances and address complex issues as they arise.
  Strong aptitude for managing multiple projects simultaneously while maintaining a focus on quality and detail.
• Problem Solving & Strategic Thinking
  Resourceful and innovative thinker, skilled at navigating ambiguous situations in a dynamic and evolving business landscape.
  Strong analytical capabilities, with a proven ability to develop and implement long-term, strategic solutions that drive value.
  Open to exploring new ideas and challenging the status quo, fostering a culture of continuous improvement and innovation.
• Communication & Interpersonal Skills
  Excellent verbal and written communication skills, with the ability to convey complex information clearly and persuasively.
  Proficient in writing and interpreting contracts, ensuring all stakeholders are aligned and informed.
  Strong attention to detail, ensuring that all outputs are consistently high quality and meet organizational standards.

Qualifications

• 10+ years experience in facilities, property management, consulting or a related field with a strong background in client relationship management and program execution.
• 5+ years experience in a diverse leadership role.
• Bachelor’s degree in a relevant discipline or equivalent experience/certification preferred.
• Proven ability to lead large-scale business operations across multiple countries in the Asia Pacific region, demonstrating cultural sensitivity and adaptability.

Join us to shape and drive exceptional client experiences while leading a dynamic team in a collaborative environment. Your leadership will make a tangible impact on our operations and client satisfaction!

Regional Procurement Lead

What this job involves:

General

• Comply with all procurement rule and policy.
• Develop, execute annual sourcing plan on time with good quality.
• Record all sourcing savings into Bravo system, CSTS system accordingly.
• Work closely with the JLL HQ SCMP/ operation teams to maximize the procurement benefits our Clients.
• Demonstrate continuous effort to improve procurement operations, decrease turnaround time and streamline work processes.

Bidding & procurement management

• Advise on and establish agreed procurement strategy with Client based on specific project information and Client’s standard procurement policies. Propose the preferred procurement packages and requirements.
• Establish and manage the competitive tendering and selection process.
• Identify opportunities to consolidate supplier base wherever possible to leverage on volume economies.
• Research JLL vendor’s / supplier’s capabilities, identify a pool of candidate vendors / preferred suppliers for bidding consideration.
• Prepare pre-qualification questionnaire for all potential vendors and complete the pre-qualification process and/or confirm pre-qualification conformance of existing vendors.
• Develop and agree standard contract documentation to include Client corporate standards/ guidelines and all commercial terms for the service.
• Consolidate (or manage consolidation of) the tender documentation.
• Manage the tender process including responding to any RFI.
• Evaluate bidder proposals.
• Assist in the negotiation of contracts with an optimum mix of conformity, price and quality.
• Assess the quotations submitted and nominate the bidders with which the commercial/ financial negotiations may be conducted.
• Support contract negotiations at the appropriate management level.
• Assist to negotiate contract terms, pricing and payment schedule, ensuring that the agreements with the vendors / suppliers are commercially advantageous.
• Detail commercial assessment.
• Submit and obtain relevant approvals to proceed with regard to JLL internal LoA requirements.
• Complete tender report and provide the recommendation.
• Review and approve Vendor Service Agreement submitted by site team.
• Support the operation team in vendor administration and management throughout service term.

Risk management

• Establish risk plan to identify potential risk, indicate the impact and advice on risk mitigation.
• Contingency policy management.

Post-contract management

• When requested support monitor and if required participate as key person in negotiation and settlement of all disputes between client.

Requirements：

Education /Work Experience Requirement

• Business/Commerce Degree with at least 2 years of sourcing experience working in a procurement / operations role in the corporate environment is highly desirable.
• Experienced understanding of key categories in Facilities Management.
• Strong working knowledge of Microsoft Office Programs.
• Understanding of financial evaluation and interpretation of supplier’s records and their key cost and business drivers.

Technical and Administrative Skills

• Knowledge of procurement principles and approach including category and sourcing management.
• Familiar with China contract laws and tender process.

Business Skills

• Familiar with China construction market, regulations and general practices.
• Skillful in commercial negotiations with client, contractors, consultants and authorities.
• Demonstrated analytical ability to identify and assess relevant trends

Interpersonal Skills

• Good communicator with client and vendors.
• Good Chinese and English communication skills both verbal and written.
• Ability to deal with a diverse range of personalities and work pressures.
• Ability to prioritize.
• Ability to work autonomously and make sound decisions when required.
• Strong Organizational skills.
• Ability to deal with multiple tasks and work towards and achieve tight deadlines.
• Strong attention to detail.
• Ability to handle high workload.
• Ability to follow-up with suppliers (via phone and email).

The Recruitment Director is responsible for leading a team of Recruiters with a sole focus on sourcing, recruiting, screening/assessing, and submitting qualified candidates to our clients, as well as providing leads and market intelligence direct to the sales functions. The Recruitment Director must be highly organised, able to work in a fast-paced and adapting environment to ensure the successful fulfilment of job orders. This individual will work closely with both the Sales and Strategic Accounts Teams to define roles and priorities to ensure this is cascaded to the Recruitment Team, fostering impactful service delivery and collaboration across the Sales, Strategic Accounts and Recruitment teams.

Duties and Responsibilities:

• Work with senior leaders to develop the engagement and recruitment strategy, defining wheelhouse roles and priorities
• Lead the Recruitment Team using KPIs and regularly track candidate pipelines, priorities, and performance metrics to share within the team and the wider Sales and Strategic Account Teams.
• Ensure recruiter productivity is met and exceeded.
• Responsible for driving fill ratios and ensuring we are filling a high percentage of the roles we are receiving.
• Lead the Recruitment Team in fostering strong collaborative relations with both the Sales and Strategic Account Teams
• Responsible for building candidate target lists and talent networks specific to core job families and wheelhouse roles
• Clearly map out other agency contractors/temps in target sectors and clients
• Target the team to generate tangible leads and commercial information.
• Develop a contractor/temp end date strategy across key wheelhouse contractor/temp populations
• Drive the Recruitment Team to follow process and consistency with each job order
• Develop, mentor and upskill the team of Recruiters
• Manage the full lifecycle of the recruiting process, recommending and making improvements to sourcing, processing and communication with candidates
• Ensure we are repurposing candidates and generating a high level of candidate referrals
• Ensure we are delivering a best in class candidate experience
• Maintain regular contact with candidates we have on assignment and those we may have placed in into perm roles
• Develop strategies to support differing ways to engage candidates and developing talent pipelines
• Be an ambassador for change and be open to alternative processes and suggestions
• Generate and share leads with Sales and the Strategic Accounts Teams from interviews with candidates and reference checks to increase sales
• Ensure recruitment teams are fully using Bullhorn to maximise benefits and speed to market as well as ensuring proper and complete documentation in Bullhorn to ensure data integrity
• Maintain a high level of professionalism and confidentiality.
• Able to work with a sense of urgency and meet tight deadlines.
• Performs other job duties as requested and assigned

Minimum Requirements:

• Minimum of 7 years of recruitment or relevant recruitment experience
• Proven success achieving and/or exceeding performance goals.
• Detailed, organised, and adaptable.
• Prioritize and possess excellent time management skills
• Work effectively in a team environment
• Ability to build strong collaborative relationships
• Experience of leading and mentoring a team or project
• Exceptional written and oral communications ability
• Knowledge of Bullhorn and Microsoft Office products, strong computer skills, including the ability to learn new systems

Company Reg No.: 201131609D | License No.: 24S2411 | Reg No: R1110891

As a Lead Desktop Engineer, the broad area of your job responsibilities will cover the following:

Ability to guide the team and resolve incident escalated by Desktop Support Assistant in confirming the validity of the problem and seeking and researching for known solutions related to these more complex issues.

Performed Desktop Support services to users

This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary to maintain customer satisfaction and SLA expectations.

Perform asset inventories

Perform technical escalation to 3rd party vendor or resolver groups (where appropriate)

Updates Incident records

Creates and updates work instructions (where necessary)

Document standards and procedures (where necessary)

Ideal candidate should possess the following:

Min 7 years’ Service Desk front and back-office experience with experience in leading a team

AV equipment experiences will be a plus

Experience in managing virtual team

Strong people management and leadership skills

Strong analytical and project management skills

Position Objective

Cognita is a global leader in independent education. Founded in 2004, we are a growing community of 100+

schools in 16 countries - in Europe & North America, Latin America, Asia and the Middle East - serving more

than 85,000 students. Each of our schools are proudly unique, however our collective purpose is to create an environment where everyone can, ‘Thrive in a rapidly evolving world’.

As part of our global cyber security initiatives, we are seeking a Cyber Security Lead based in our Singapore

Regional office to support the Asia region. Reporting to the UK based Group Manager of Cyber Governance

Risk and Compliance, with operational reporting to our Regional IT Director for Asia, the Regional Cyber

Security Lead will ensure the effective communication, implementation, and adherence to cyber security

policies and best practices across Asia. You will lead regional incident response efforts, help regional and

local teams implement security controls, provide assurance of control implementation, and ensure

compliance with organisational policies. This role requires collaboration with diverse stakeholders,

contributing to reporting and assurance activities for both regional and global teams. There will be a travel requirement associated with this role (around 20-30%) within Asia.

Key Accountabilities

Regional Expertise and Leadership

• Develop a deep understanding of the region and its unique country-level differences, staying informed on new technologies, regulatory changes, and industry best practices as you lead and oversee cyber security initiatives for the region.

Incident Response

• Develop and implement regional incident response plans, ensuring alignment with Group Policy and best practices.
• Lead regional incident response efforts, coordinating with local IT and security teams to ensure the effective handling of security incidents.
• Act as the primary liaison between Regional Teams and Group Cyber Security during major incidents which may involve engagement with local regulators.

Implementation of Security Best Practices

• Support local IT teams in implementing security good practices based on Group policies, NIST CSF 2.0 framework, and local regulatory requirements.
• Regularly review security controls and configurations, recommending improvements to strengthen the regions security posture.

Assurance and Compliance

• Lead assurance activities to ensure compliance with security policies, standards, controls, and operational procedures, conducting regular reviews and audits.
• Assist in ensuring the region meets all regulatory requirements related to cyber security.

Reporting and Metrics

• Develop and maintain key risk and performance indicators (KRIs and KPIs) as guided by Group Cyber Security to monitor the regions security programme.
• Contribute to group-level reports, providing insights into the region’s security posture for senior leadership.
• Provide the Asia Leadership Team with regular updates on cyber security progress at the school and regional levels

The Key Accountabilities listed above are not exhaustive and may be varied from time to time as dictated by the changing needs of Cognita. In this case, any significant changes or variations will be consulted with the post holder before undertaking these responsibilities.

Security Awareness and Training

• Support and lead regional security awareness initiatives, delivering tailored training to improve security culture and readiness.
• Ensure staff are informed of emerging threats and best practices for mitigation.

Cross-Functional Collaboration

• Build strong relationships with regional IT, operations, and business teams to foster collaboration on cyber risk management.
• Work closely with Group Cyber Security to ensure alignment with global initiatives.

Remediation and Transformation

• Drive remediation efforts for identified vulnerabilities, ensuring timely and effective action.
• Support broader security transformation initiatives to improve the regions cyber maturity in line with Group strategy.

Safeguarding Responsibilities

Cognita Schools are committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practice and pre-employment background checks will be undertaken before any appointment is confirmed.

• To comply with safeguarding policies, procedures and code of conduct
• To demonstrate a personal commitment to safeguarding and student/colleague wellbeing
• To ensure that any safeguarding concerns or incidents are reported appropriately in line with policy
• To engage in safeguarding training when required

Person Specification

Essential Skills & Experience

• Ability to implement security controls, policies, and mitigation strategies within agreed budgetary guidelines and operational constraints.
• Strong working knowledge of cyber security good practices, including incident response and risk management
• Knowledge and experience working with common security management frameworks such as NIST, CIS etc.
• Experience coordinating and communicating penetration tests
• Strong analytical skills with excellent attention to detail
• Ability to plan strategically and implement positive change that is operationally sustainable.
• Ability to prepare and deliver clear reports and presentations to senior management, including the ability to clearly articulate cyber security risk to the business.
• Proficiency in using Microsoft Office applications (Word, Excel, PowerPoint)
• Excellent communication skills in English both written and verbal
• Minimum of 7 years’ experience in a cyber security or GRC role, preferably within an international organisation.
• Proven ability to implement and support security best practices across regional and local teams
• Experience developing and tracking security metrics (KRIs and KPIs)
• Proven ability to manage and respond to cyber incidents effectively within the region.

Desirable Skills & Experience

• Familiarity with cyber security tools (e.g., SIEM, DLP, IDS/IPS)
• Experience working with Power BI
• Experience supporting internal and external audits and negotiating control improvements
• Good knowledge and understanding of the regulatory frameworks in the Asian countries where we operate.
• Experience coordinating major security incident response processes
• Experience managing security due diligence and integration for M&A activities
• Experience working within the education sector or a similar customer centric industry like Healthcare etc.
• Experience working in decentralised global or international business models.

Qualifications

• Relevant degree or diploma in Information Security, IT, or a related field and or;
• Relevant certifications related to information security or GRC (e.g., CISA, CISSP, CRISC)

Terms of Employment

• Based in Singapore Regional Office with hybrid work arrangement
• Official work hours: Mondays to Fridays from 9am to 6pm
• Flexibility for extended work hours to accommodate Global team based in UK as required

At Cognita how we achieve our goals is as important as what we do. Behaving in line with our values is essential to performing effectively at Cognita.

• Excellence: We aspire to achieve excellence in everything we do, no matter how big or small.
• Collaboration: Together, we are more aligned and more effective.
• Respect: We treat all with fairness, compassion and respect.
• Integrity: We do what we say we will do.

Accountability: We have a clear sense of what is expected of us, and we do our utmost to deliver, taking our responsibilities as educators seriously.

Ability to travel up to 30% in the first year (to embed security policies and practices), and also at short notice when required (to assist with local cyber incidents)

Key Stakeholders

Internal - Group IT Director, Regional IT Director, Heads of Schools, Asia Executive Team members, Regional Colleagues, Managing Directors of Operations, Group IT Senior Leadership Team, Cyber Security Teams, Other Group IT Teams, Regional and School based IT Teams, Legal.

External - Cyber Security Vendors, Partners & Third Parties, Regulators.

For interested applicants, please submit your applications to https://cognitapeople.csod.com/ux/ats/careersite/1/home/requisition/480?c=cognitapeople&source=MyCareersFuture

We are seeking an experienced Regional Media Lead to drive the success of a portfolio of high-profile multinational brands across APAC. In this role, you will be the strategic leader and trusted partner, overseeing all facets of regional media operations, client leadership, and performance across Communications Planning, Media Activation, Measurement, Platform Performance, Operations, and Analytics.

As the APAC Media Lead, you will provide strategic direction, foster strong client relationships, and inspire innovative thinking both internally and externally. You will act as the key liaison between the client and our teams, ensuring seamless connectivity across regional markets, delivering high-impact solutions, and driving the alignment of global workstreams and best practices.

You’ll be responsible for steering digital transformation and innovation initiatives, leveraging data and analytics to inform media investment decisions, and promoting adaptive marketing strategies that enhance client performance.

Additionally, you will oversee resource allocation, process optimisation, and tech maturity audits to ensure continuous improvement across the portfolio.

With frequent interaction with senior-level clients, you will represent GroupM as the face of our organisation, ensuring the highest levels of client satisfaction while identifying opportunities to grow revenue through value-added services. As the senior business partner, you’ll balance the needs of clients, markets, and internal teams, driving results that exceed expectations and deliver measurable success.

Responsibilities of the role:

• Serve as a trusted advisor to key regional stakeholders, including the APAC VP of Marketing, APAC Digital Transformation Lead, APAC IBE Lead, and other senior leaders in Marketing, Procurement, and Finance.
• Acts as a client visionary by bringing a highly valued perspective to the client based on a deep understanding of their business, issues, and opportunities
• Navigate complex organisational structures by building strong relationships and influencing stakeholders to achieve desired outcomes.
• Design and share the overall strategic approach for the account to meet client business objectives and strategies while overseeing the implementation of annual planning in collaboration with the client team.
• Cultivates trust and operates with a high degree of ownership and accountability to earn the trust of clients and colleagues alike.
• Collaborate across all local markets, ensuring quality product and service delivery to create award-winning, business-changing media work.
• Increase organic revenue growth by identifying services that can unlock client business growth.
• Ensure that all client-facing materials are of the highest quality, strategically aligned, and reflective of GroupM’s capabilities.
• Champion consumer-centric thinking in all strategic media initiatives, providing thoughtful POVs on emerging trends in the media landscape.
• Driving the financial goals of the account by managing costs, revenue, and scope of work in accordance with client contracts and opportunities for mutual benefit.
• Successfully manage staffing resources, across regional and local teams.
• Build client satisfaction by soliciting feedback and operating like a consultant
• Leading and providing timely and actionable feedback to the team to aid in their development and progress to the regional team.
• Effectively address client satisfaction, renewal, and escalation issues until resolved
• Manage, develop, and mentor your direct reports, fostering a culture of learning and high performance.

What you’ll bring:

• Extensive experience in client leadership, working closely with senior stakeholders.
• Proven ability to manage multiple workstreams and clients in a fast-paced environment.
• Proven experience in leading and inspiring teams within a regional, matrixed organisation, ideally within a large holding company or integrated team environment.
• A problem-solver with the ability to turn complex challenges into business opportunities.
• Collaborative and astute, with the ability to build trust and respect across the network.
• A forward-thinking expert who helps clients stay ahead of trends and future-fit for growth.
• Detail-oriented with the ability to maintain a broad strategic perspective when creating solutions.
• Skilled in building compelling, data-driven arguments that inspire client confidence and support.
• A track record of developing talent and fostering team growth.

About GroupM

GroupM Singapore operates in one of the most dynamic and exciting environments in the world. Although it is a small domestic market, there is a vibrant media industry which is undergoing rapid evolution as digital technology reshapes the way marketing supports advertisers’ needs. Being at the crossroads of Asia means, that aside from the local clients and media owners, we also have a high proportion of multi-national clients, renowned brands and media owners. Making GroupM Singapore the Number One organisation to join and develop your career in media investment.

GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity – it’s about belonging. We celebrate the fact that everyone is unique and that’s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.

OVERVIEW OF JOB

This is a very high profile & senior position within GroupM, where you'll have responsibility for running a portfolio of high-profile multinational brands with services scope focused on innovation, communications planning and media campaign implementation management, by leveraging your insights, analytics and strategy skill set.

You will lead the client relationship while also being responsible for maintaining the quality of contracted services, lobbying additional assignments as well as developing appetite for and building revenues from out-of-scope offerings and value add services. As well as driving top-level client scores and advocacy across markets, you’ll be aligning market teams on the global tools suites, driving test/learn digital innovations and apply analytics in a consistent fashion to steer investment decisions.

As the Regional Client Leader on this major account, you will be tasked with meeting KPI’s, driving adaptive marketing initiatives, the allocation of resources, process and systems, across the portfolio.

We need someone fearless, bold, and provocative.

3 BEST THINGS ABOUT THE JOB

• As the Regional Client Leader, you will be empowered to drive the business in terms of revenue and agreed KPI’s with a fair bit of autonomy.
• This account is at the cusp of change – the ability to set and create process/framework and shape the strategic media direction is very high.
• Independent senior stakeholder engagement & Broader contribution to GroupM:

Being the Client Leader on one of GroupM’s most interesting and change-ready accounts, you will be the trusted advisor not just to the client at an exciting time, but for internal (regional / global) touch-points on the local market. Good performance on this account will further strengthen GroupM’s overall global relationship with this client.

MEASURES OF SUCCESS

3 months: To become completely familiar with the client’s organizational structure, planning process, marketing calendar and the needs of key stakeholders. To arrive at top of mind understanding of the business – it’s challenges, and KPIs.

6 months: Have built a complete understanding of the markets, and have guided representation on quarterly reviews and agreed priorities.

12 months: Full grasp of the business relationship, independent representation on quarterly reviews and delivery of KPIs.

RESPONSIBILITIES OF THE ROLE

• Entrenching senior client relationships that position GroupM as a principle business partner of the client/s. Be unafraid to push back, be audacious and stand your ground in terms of ideas.
• Build client satisfaction by soliciting feedback and operating like a consultant
• Acts as a client visionary by bringing a highly valued perspective to the client based on a deep understanding of their business, issues and opportunities
• Overall strategic approach on the account/s designed and delivered to meet Client’s business objectives and strategies. Oversees the implementation of the annual planning in conjunction with the client team
• Generates and communicates a shared goal and unifies a team in the pursuit of a common objective.
• Drive VAS revenues, profitably
• Always operate with a talent and growth mindset

WHAT YOU WILL NEED

• Minimum 12-15 years’ work experience in business consultancy, market research/analytics or a strategic planning role, of which at least 2-4 years will have been spent in a regional role
• Individual should have a mix of local media + regional media management experience.
• Comfortable with or have had exposure to application of analytics and be demonstrate “no line thinking” i.e. strong track record on integrated work.
• Individual will need to build and nurture a close working relationship with local markets (internal & client).
• Strongly strategic approach – this is not an execution/operational role.

WHAT YOU WILL GET

It’s important to us that we give you as much as you give to us. We want you to have the headspace and the opportunity to grow your own learning through training. At GroupM we believe in learning and that journey never ends. This is a partnership and so while this job description is about what we would like, we want you to also add/shape and adapt it to what excites you and makes you happy.

More about GroupM Singapore

GroupM Singapore operates in one of the most dynamic and exciting environments in the world. Although it is a small domestic market, there is a vibrant media industry which is undergoing rapid evolution as digital technology reshapes the way marketing supports advertisers’ needs. Being at the crossroads of Asia means, that aside from the local clients and media owners, we also have a high proportion of multi-national clients, renowned brands and media owners. Making GroupM Singapore the Number One organisation to join and develop your career in media investment.

GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity – it’s about belonging. We celebrate the fact that everyone is unique and that’s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.

• Join a global brand with over $500USD market cap
• Work closely with regional teams in a collaborative environment

About Our Client

A global consumer goods group seeks a seasoned Network Professional to manage and optimize network infrastructure across the APAC region. This role ensures secure, high-performing connectivity to support business growth and operational excellence, working closely with global IT teams, regional subsidiaries, and external partners.

Job Description

Key Responsibilities:

• Design, implement, and maintain regional network infrastructure in alignment with global standards.
• Lead strategic initiatives to improve efficiency, performance, and cost-effectiveness.
• Manage critical incidents (P1/P2), troubleshoot outages, and optimize security measures.
• Oversee network inventories, documentation, and disaster recovery plans.
• Collaborate with vendors and internal teams to ensure governance and seamless operations.

The Successful Applicant

Requirements:

• 10+ years of network administration and deployment experience.
• Expertise in network protocols, security, and firewalls (Cisco, Huawei, Meraki, FortiGate, Palo Alto).
• Strong troubleshooting, project management, and communication skills.
• Experience in multinational organizations with complex environments.
• Familiarity with Meraki SD-WAN, wireless, and LAN solutions.

What's on Offer

In this role you will lead critical initiatives in a dynamic, high-impact role within a prestigious global organisation.

This is a 1-year contract role with a high potential for conversion/extension.

Contact

Tania Mustafa ((Lic No: R1330528 /EA no: 18C9065)

Quote job ref

JN-112024-6593369

Phone number

+65 6643 9747

Michael Page International Pte Ltd | Registration No. 199804751N

Role Summary

Our client is seeking an experienced Network Professional to oversee our Group network infrastructure across Asia. As Regional Network Lead, you will lead strategic regional initiatives and ensure the operational excellence of client’s network infrastructure, guaranteeing secure, high-performing connectivity that empowers our Maisons and drives business growth. This critical role oversees the design, implementation, and ongoing management of our network systems across the region, collaborating closely with global and regional IT and security teams, our partners and our Maisons.

Main Responsibilities

APAC Shared Offices Network:

• Responsible for the architecture, design, implementation, and ongoing evolution of the network infrastructure supporting client’s Shared Offices across the APAC region, ensuring alignment with client Central's network designs, strategy, and policies.
• Serve as the primary and on-site (Singapore) support contact for operations teams, Maisons, and subsidiaries integrating with or currently using Shared Office network resources.
• Lead and contribute to strategic regional network initiatives, using an analytical approach to identify opportunities for group-level efficiencies and cost optimization for Maisons.
• Proactively work with Operations teams to review network performance, analyze network events and security incidents, and implement preventative measures to address bottlenecks, vulnerabilities, and security risks.
• Manage network inventories, proactively maintain warranties and maintenance schedules for critical network equipment, and implement and maintain necessary security measures in collaboration with global and regional security teams.
• Establish and maintain comprehensive network documentation, including network diagrams, configurations, operational procedures, change management processes, and disaster recovery plans.
• Contribute to the development and maintenance of Group Network Blueprints, providing APAC-specific context and repeatable solutions for regional Maisons.
• Accountable for the full lifecycle of regional network projects, from developing business cases and performing implementations to transitioning solutions to operations.
• This includes hands-on involvement in device deployments, configurations, and patching within office environments.
• Implementing and supporting the deployment of enterprise-level network solutions, including firewalls (Meraki MX, FortiGate, Palo Alto Networks), switches (Meraki, Cisco, Huawei), wireless access points (Meraki, Cisco, Huawei), and other necessary network devices.

Support for client’s Network Central:

• Oversee P1/P2 network troubleshooting efforts, guiding operations members and Maisons’ peers, and leading root cause analysis of complex issues, primarily for the Singapore Telco node (data centers) but potentially extending to other Asia Telco Nodes and globally.
• Manage incident and change support, on-site operations (including device installations and cabling), troubleshooting, and governance activities within the Singapore Telco Node (data centers) on behalf of the Network Central team.
• Proactively notify and serve as the primary technical contact for regional Maisons to clarify the impacts of planned changes in client’s Shared environments.
• Manage network-related projects for the Singapore Telco Node, deploying hardware, patching, preparing configurations, and collaborating with vendors and central teams to ensure successful implementation.
• Effectively collaborate with technology partners, vendors, Maisons, and Central IT teams to enforce governance, deliver timely and successful project outcomes, and maintain seamless network operations.
• Organize network communities across the region to promote the sharing of solutions and best practices and capture new topics for Central’s attention.
• Ensure that Network Central standards are known, enforced, and used regionally by Maisons.
• Establish and maintain detailed network documentation, inventories, change management procedures, and disaster recovery plans.

Qualifications & Experience

• Bachelor’s in Information Technology or relevant fields.
• Over 10 years of extensive network administration and implementation experience.
• Expert-level knowledge of network protocols (TCP/IP, BGP, OSPF, etc.), network security concepts, and firewall technologies (Cisco/Huawei Routers, Switches, Meraki MX/MS, FortiGate, Palo Alto Networks).
• Prior experience handling network deployments and planning in office and data center environments is must.
• Exceptional troubleshooting and analytical skills, with the ability to resolve complex network outages quickly.
• Strong communication and collaboration abilities with presentation skills, effective in both technical and non-technical settings.
• Experience working in a multinational environment with complex organizations and across various teams.
• Customer-oriented mindset with a focus on problem-solving and constant service improvement.
• Ability to manage multiple projects, prioritize tasks, and drive results in a fast-paced environment.
• Ability to lead P1/P2 incident response and resolution.
• Experience with Meraki solutions (SD-WAN, Wireless, and LAN). (Preferred)

Product area

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Job description

Our group, called Product and Sales Activation (PSA) brings products to market, and market to products. We sit at the junction of product, strategy, and go-to-market to shape the long term product roadmap, commercialize new products, and drive long term strategic initiatives. We work across the Google product portfolio. Our team is responsible to influence everyone, advertisers, partners and our colleagues about what Google can provide to make advertisers more successful and ensure that happens.

Qualifications

Job responsibilities

• Consult with promoters and customers to identify opportunities associated with potential business growth and develop holistic measurement solutions for their business and marketing challenges.
• Identify and build knowledge about the typical measurement solutions used by customers and agencies, and develop Google positioning for the market.
• Advise customer partners on methodologies for marketing and media analytics, measurement and attribution. Help customers navigate industry standards and alternatives.
• Work with Sales and Analytics teams to interpret, analyze and contextualize the results of different Google measurement solutions (e.g., incrementality studies) showing Google’s impact to customers.
• Partner with sales to effectively position Google results against the client's marketing objective as well as drive conversations about growth.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 4 years of experience in product management, marketing, management consulting, or project management in technology.
• Experience working with Product Management or Engineering teams, executive leadership, and cross-functional stakeholders.

Preferred qualifications

• Experience influencing stakeholders to devise and scale a strategy.
• Experience influencing c-level executives, managers, and promoters both in and outside Google.
• Ability to understand and adapt to the motivations of different stakeholder groups.
• Ability to take complex, ambiguous topics, and present them in a clear and concise manner to stakeholders.
• Excellent organizational and project management skills, with the ability to collaborate across cross-functional boundaries.
• Excellent written and verbal communication, people management, problem-solving, and critical thinking skills.

Job Description

Strategy and Development

Overall responsibility for QRC activities across the Work Dynamics business. Ensure that QRC strategies and processes are in place to meet business objectives and operational needs in terms of price, quality and delivery targets and which enables the company to function and compete effectively in the market and in a sustained manner. Evaluate the risks faced by the business and take action to mitigate and develop opportunities. Contribute to overall business strategy for Quality, Risk Management and Business Assurance to ensure Work Dynamics has a consistent approach that is steeped in ISO and TQM.

Responsibilities

• Coordinate use of the JLL quality management systems (QMS) across all industries and clients within the region, and optimize the use of the JLL QMS to add value and minimize compliance risk for IFM services provided to our clients.
• Create and implement best practice quality vision, strategy, policies, processes and procedures to aid and improve business performance.
• Drive any necessary culture change and improvement in business performance to deliver strategic goals
• Establish quality and reliability standards by studying industry benchmarks and the requirements of customers and research/design and development, and define the metrics required to assess performance against standards required
• Implement new QRC processes and systems where appropriate
• Develop and manage an internal operational audit program to ensure effective internal and external audits happen as well as assessment and audit of subcontractors. Ensure audits are documented, findings identified, and actions are created by responsible stakeholders and tracked through to resolution. Create Quality & compliance, external audit and internal audit reports and dashboards for senior executives.
• Assist in continuous improvement activities throughout the business ensuring that problems are prevented and that customer requirements are met with any problems resolved effectively and economically
• Work to prevent non-conformances, customer complaints, concession and rework alongside Operations to develop corrective and preventative actions within required time-frame
• Liaise with the account management enablement teams in each region to ensure compliance with JLL global client assurance programs. Support account teams with coaching and guidance on quality, risk, and compliance best practices and global standards.
• Continually improve the Quality Management System, updating procedures and train team members where required
• Collate ISO certification by country (ISO 9001 (quality management), ISO 1400 (environmental management), ISO 45001 (occupational health & safety management) to understand current certification and collaborate on development of integrated management system plans for future ISO accreditations.
• The role will require interaction with cross functional SMEs in each of the product delivery areas and participate in the development of the QRC framework at a global, regional, sub-regional and country level by industry to ensure all required playbooks, processes and standard operating procedures are in place, logged, named and numbered correctly on a central register and stored in a central repository
• Provide QRC support to new business development initiatives, and enable quality and risk management programs at new accounts within region and global as needed
• Able to clearly communicate regulatory requirements to relevant clients within the region, and apply these to the compliance systems that JLL will develop for clients in these industries.
• Ensure that corrective actions are delivered and non-compliance issues are resolved on time
• Work with external ISO accreditors to schedule external audits as and when required ensuring key stakeholders, SME’s are aware and available by country as required.
• Develop improvement and communication protocol within all systems and processes across the business Report on QRC activities on a regular basis to the Senior Management team, ensuring accurate and timely reporting of the relevant Key Performance Indicators
• Partner with Environmental, Health and Safety, and Engineering to implement a behavioural approach to safety and a zero tolerance culture
• Develop training materials for quality, risk, and compliance for employees at all levels.
• Work with the transition leader to ensure that the quality and risk framework minimum standards are included in all transitions and in place for go-live
• Other quality, risk, and compliance tasks required to support regional operations.

The Candidate

The candidate should have a technical mindset and proven leadership and management skills with the ability to engage, negotiate, and manage key stakeholders and suppliers. S/he should be a strong and confident negotiator with the ability to engage internal and external stakeholders at all levels, excellent communication, interpersonal and influencing skills as well as excellent analytical and problem-solving abilities. The candidate should be results orientated with ability to plan and deliver against project deadlines commercially and financially astute with experience of managing budgets. An appreciation of and an ability to positively resolve issues arising from different cultures

Experience

• Educated to degree level in a relevant area of study. Bachelors or similar level degree (Desired: Engineering, statistics, or quality discipline or related). Advanced degree beneficial, or equivalent experience
• At least 10 years’ experience in Quality or Operations required, at least 5 leading quality improvement programs
• Demonstrable experience of leading a quality function with a proven track record in strategic quality leadership delivering effective quality strategies, policies, processes and systems and compliance to ISO accreditations
• Experience implementing / managing ISO 9001-certified quality management systems
• Certified Quality Auditor (internal or lead)
• Experience leading/managing a large, complex and geographically dispersed team
• Proven leader with extensive ability to build solid and collaborative relationships with team members that fosters a contagiously quality and compliance CI culture.
• Ability to add value, reduce costs and make business improvements
• Proven project management and cross-functional experience
• Ability to communicate, effectively interface and influence multiple levels of executives and a broad range of internal and external customers
• Chartered Membership of an industry related Professional Body, preferred
• Six Sigma Green / Black Belt experience preferred
• Experience working in cGxP operations, especially related to regulated facilities and equipment, a plus but not required
• Other quality, risk, and compliance tasks required to support regional operations.

Skills

• Leadership Skills:A leader with exceptional communication skills coupled with excellent active listening skills. Ability to clearly articulate messages to a variety of audiences. Establish and maintain strong relationships on all levels of organization and with clients.
  Strong cultural alignment: unwavering ethical standards; drives excellence and innately collaborative
  Strategic in nature, with a strong bias towards transformation and execution
  Inspirational Leader, stimulates action with a balanced leadership style of control and influence
  Operates with a sense of urgency
  Decisive, willing to take risks
  
• Influencing and Team work: Ability to influence others and move toward a common vision or goal. Able to work effectively at all levels in an organization. Must be a team player and able to work collaboratively with and through others
• Project Management Skills: Knows how to effectively structure, staff and manage projects and teams to ensure there is clarity of expectation, timely execution, corrective action when needed and successful outcomes.
• Analytical Skills: Has a structured approach to problem solving with a natural inclination for systems thinking, planning strategy and tactics. Experience / qualification in Design Thinking will be of advantage
• Character with high perseverance and resourcefulness required to keep driving and finding ways to get the required steps done. Flexible and adaptable; able to work in ambiguous situations. Resilient and tenacious with a propensity to persevere. Forward looking with a holistic approach
• Client orientation: Keen focus on client needs, acutely focused on improving the client experience. Very high credibility in front of senior client audiences.

Behavioural Competencies

• Strategically adept
• Possesses a customer mindset, internal and external
• Cross-functional, collaborative, and culture-builder
• Results oriented, constantly raising the bar
• Proven leadership in both direct and project environments

About Us

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve. Join us.

About team

Our Procurement Shared Service Center is undergoing transformation. Regional shared services leaders will play a pivotal strategic role in improving procurement execution and fostering cross-team collaboration, enhancing organizational efficiency and capabilities, including standardized operation models, core-value-oriented metrics, and overall performance reliance.

Responsibilities:

- Develop and maintain metrics for continuous improvements in the efficiency and quality of procurement shared services.

- Lead teams in achieving regional metric targets, focusing on PR-PO lead-time management, PO goods delivery tracking, payment compliance execution, and overdue management.

- Formulate and implement action plans based on departmental strategy and stakeholder satisfaction results within the region.

- Engage with stakeholders to understand their needs and proactively identify tactical and operational solutions for trust and collaboration enhancement.

- Collaborate with other regions to standardize processes, creating a more effective and efficient Shared Services organization.

- Ensure the effective and efficient management of Regional SSC resources and operations, covering small-amount transactions, ad-hoc purchasing, frame contract execution, PO goods delivery tracking, and payment compliance management.

- Lead team management efforts, fostering excellent team competence, a dare-to-win spirit, and creating a fair environment for individual career development.

- Contribute substantively to the preparation of Annual & Quarterly OKRs, conduct monthly metrics monitoring, and communicate with relevant corporate units for alignment with corporate priorities.

- Actively engage with functional leaders through regular work planning, results monitoring, and information sharing to maintain a unified management approach.

- Strengthen communication and collaboration with internal and external stakeholders in the APAC Region regarding procurement operation services.

- Ensure synergy among SSC teams' targets and address emerging needs through the establishment of regular mechanisms.

Qualifications

Minimum Qualifications:

- Proven track record in managing a procurement team responsible for operations, automation, process improvement, and advanced analytics, resulting in a sustained impact on the broader procurement organization.

- Strong communication and data analysis skills, with experience in SSC preferred.

- Insights into procurement process efficiency, payment compliance, shared service center value, and scope.

Preferred Qualifications:

- Highly motivated (a self-starter) and excellent attention to detail.

- Ability to break down objectives into team action plans, equipped with excellent project management skills, and the ability to review and summarize.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too

Company Description

The Talent Network Pte Ltd is formed by a young, experienced and dedicated professional in Recruitment and Headhunting industry. Our two-way visions & missions is to source for the best-fit candidate in term of both soft and technical skills for our clients and at the same time, helping our candidates to build a path toward a successful career journey.

Role Description

This is a full-time hybrid role for a Recruitment Consultant at The Talent Network Pte Ltd. The Recruitment Consultant will be responsible for 360 recruitment, managing end-to-end recruiting activities which include dealing with both clients and candidates. This role is based in Singapore with flexibility for remote work.

Requirement

• Min a diploma or degree in Human Resources, Business Administration, or related field
• Salary compensation according to experience
• Candidates without experience but with strong passion in recruitment are welcome to apply. Comprehensive training provided.
• CEI certified. Candidate without certification will be send for course and test.

Others

• Working location: Central
• Salary: $ 3,000.00 to $ 8,000.00

Interested candidates can also send your CV to [email protected]

We are hiring.

Position: Recruirment officer

Students seeking internships are welcome to apply.

You will be personal assistant to the manager.

Recruitment tasks include scheduling appointments and interviews, Admin work.

You can work form home and flexible hours.

Email your resume to [email protected]

Short listed candidates will be notified for an interview.

We are hiring.

Position: Recruirment officer

Students seeking internships are welcome to apply.

You will be personal assistant to the manager.

Recruitment tasks include scheduling appointments and interviews, Admin work.

You can work form home and flexible hours.

Email your resume to [email protected]

Short listed candidates will be notified for an interview.

We are hiring.

Position: Recruirment officer

Students seeking internships are welcome to apply.

You will be personal assistant to the manager.

Recruitment tasks include scheduling appointments and interviews, Admin work.

You can work form home and flexible hours.

Email your resume to [email protected]

Short listed candidates will be notified for an interview.

This is an exciting Regional Business Development role and a highly rewarding career for the right individual.

As a headhunter, your role is to work with clients (employers) in a management capacity and experienced candidates (job-seekers) to ensure that there is a proper career fit. You will get the opportunity to advice international companies in their human resource strategies and to build working partnerships with their senior management. In addition to knowing the recruitment needs of our clients, it is important for an experienced headhunter to gain a deep understanding of our clients’ businesses and work culture.

The areas which we welcome experienced headhunters:

- Sales and Marketing

- Information Technology

- Accounting and Finance

- Engineering

- Supply Chain

The key responsibilities include:

Clients

• Business development and establishing a trusting partnership with new clients in the APAC region
• Understanding and advising on the resourcing needs of our clients
• Reading up on latest industry trends and providing market intelligence to our clients
• Managing the recruitment process with our clients including identifying suitable candidates, interview feedback and offer negotiation

Candidates

• Identifying suitable candidates via networking, referrals and advertising
• Providing market advice to candidates in order to assist in career guidance
• Supporting candidates during their interview process with clients
• Keeping in constant touch with candidates so as to ensure a continued understanding of their latest career aspirations

Key Requirements:

• A good University degree preferably in the areas which you will be specializing
• Between 8 to 20 years of relevant recruitment or corporate industry experiences
• Business acumen to develop business strategies and to have the continued drive to execute your plans
• Ability to build genuine long-term relationship with our clients and candidates
• Passion and maturity to network with the professional senior working community

At Charterhouse, we will work with you on identifying your strengths and to develop you into a focused specialist headhunter in a key function or industry.

We are an organization with a heart and believe that our greatest asset is our staff.

To apply, please email your CV to [email protected].

If you would like further information, please contact Gary Lai on +65 6950 0380 quoting GL/PRC.

EA License no.: 16S8066 I Reg no.: R1111765

Only shortlisted candidates will be notified.

About Us

DADACONSULTANTS was established in 2017 with the commitment to provide the best Recruitment Services in Singapore. We are a young headhunter team dedicated to sourcing highly competent professionals.

Our client portfolio are including global internet technology giants, hedge funds, tech startups, and other promising enterprises across different industries.

About The Role

• Covering the full recruitment cycle (180 or 360) from sourcing, interest engagement, interview process, and offer management to onboarding
• Providing professional recruitment services to candidates
• Sourcing and placement of suitable professionals and talents to job opportunities with our portfolio of global clients
• Bring good practices and knowledge of recruitment into the current team
• Attractive compensation package: salary+commission+bonus+reward

Our ideal candidate has :

• With 0-1 yr of recruitment experience and a good understanding of manpower, be passionate about the recruitment industry
• With a strong understanding and expertise of recruitment business in a certain professional field, industry, or region
• Strong communication skills and good at engaging clients and candidates
• Result-oriented, resilient, resourceful, humble, persuasive, and independent
• MOM CEI certification is preferred but not a must

For more details, please share your CV via whatsapp to +65 80399702

We regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

Data provided is for recruitment purposes only

EA Registration Number: R21102607

Business Registration Number: 201735941W

Licence Number: 18S9037

Responsibilities:

-An integral role in fulfilling the Human Resource Functions and staffing needs of clients.

-Handle full spectrum of recruitment and talent acquisition matters

-Conduct Interviews/phone screening and select potential candidates to meet clients' requirements.

-Coordinate interviews between candidates and clients

-Developing new sources of business and relationship management with existing accounts.

-To achieve individual and company’s sales targets

Requirements:

-Minimum O levels and above

-Fresh graduates welcome to apply, training will be provided

-Candidates with experience in recruitment industry/possess CEI certificate will have an advantage

-Self driven and aggressive

-Good communication and interpersonal skills

Remuneration:

-Basic Salary: $2400-$3800 (depending on qualification and experience) + commission

-5 days work week

☑ Good Career Growth and Personal Development

☑ Professional Coaching and Training

☑ Convenient location (Walking distance from Tanjong Pagar MRT)

The internship will offer:

• An exciting opportunity to get an insight to Singapore’s Employment Act
• Dedicated mentorship

Duties

• Assist Recruitment Consultant with fulfilling the staffing needs of clients and job seekers
• Coordinate and schedule meetings and interviews
• Provide support to the sales team
• Perform Administrative and Data Entry duties
• Provide administrative/secretarial support to the Director
• Assist the Director daily tasks and follow up closely
• Other Ad-hoc duties apply if needed

Requirements

• No experience required, training provided
• Min A Levels
• Strong passion for recruitment and people-oriented
• Possess a positive attitude to learn and grow with the company
• Team player and able to work well with all levels

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv to [email protected] / [email protected].

We regret that only the shortlisted candidates will be notified.

EA License No.: 19C9682

Job Descriptions:

• Acquire new clients (Business Development) and foster positive & long-term relationships.
• Recognize and strive to meet client's hiring needs and develop effective recruitment strategies.
• Engage in full cycle of recruitment process including source, screen, and evaluate candidates using various channels.
• Conduct interviews and assessments to identify candidates' skills, qualifications, and suitability for specific roles.
• Provide guidance and support to candidates and clients throughout the recruitment process.
• Build and maintain a strong network of qualified candidates and develop long-term relationships to ensure a consistent talent pipeline.
• Stay updated on industry trends, market conditions, and recruitment best practices.

Requirements:

• At least 3 years' experience in 360 recruitment within a recruitment agency.
• Dynamic, humble, and self-motivated individual with a positive work attitude.
• Results-driven mindset with a focus on achieving recruitment targets.
• Ability to converse professionally with both clients and talents on a daily basis.
• Minimum Diploma in any discipline.