Position details:

*Attending to customer phone calls (Call Centre), Email and walk-in customer at Front counter.

*Scheduling daily repair jobs

*Preparing qoutation for repair job and spare part sales

*Coordinate with teachnician on repair job details and follow up

*Handle monthly Service Centre reports and invoices (Senior Customer Service Officer/Team lead position)

*Able to lead and supervise Customer service team (Senior Customer Service Officer/Team lead position)

*Candidate with relevant experience may conside for Senior Customer Service Officer/Team lead position

*Candidate with experience/knowledge on electrical appliance repair and sales will be a plus point

Able to start on Jan 2025 or immediate.

Training will be provide.

5 working days (Monday - Friday), 9am to 6pm

Location: Near Bishan / Marymount

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Student Recruitment Assistant Manager and invite talented individuals to join us in our mission.

Responsibilities:

• Collaborate with the team to drive marketing and business development strategies.
• Identify high-growth areas and expand brand identity in China and beyond.
• Recruit, train, and establish good working relations with agents for student recruitment.
• Establish partnerships with educational institutions and colleges, both locally and overseas.
• Participate in educational exhibitions, open houses, and roadshows for agents & student recruitment activites.
• Conduct pre-course counselling for prospective students and attend to enquiries.
• Collaborate closely with departmental stakeholders to support, implement, and execute student recruitment plans.
• Provide support for other assignments as directed by the HOD and President.

Requirements:

• Bachelor’s or master’s degree qualification in Business Administration or related field.
• 3 years of relevant working experience, preferably in a private education institution.
• Ability to handle confidential information with discretion.

Senior Principal Recruitment Consultant – Technology (Singapore)

Tenth Revolution Group (TRG)

TRG is seeking experienced recruitment professionals with a passion for the fast-paced world of tech to join us in our vibrant office in the heart of Singapore. We are a pure play technology recruitment company and we pride ourselves on being the go-to talent solutions partner within the cloud technology arena (Microsoft, AWS, Salesforce). We are owned by TPG Capital, a multi-billion dollar US private equity firm and currently operating within 20 strategically placed offices in the USA, EMEA, and APAC region.

Who we’re looking for

• Proven billing success in a 360 recruitment role (bonus if you are in the tech space)
• Passion for high touch sales
• Entrepreneurial DNA to develop specialised core markets
• Solid interpersonal and relationship building skills
• Ability to work independently and collaboratively in a team environment
• Excels in a high-performing environment

What’s on offer?

• Differentiated recruitment blueprint to set you up for success
• Lucrative uncapped commission structure
• Comprehensive and ongoing training in all aspects of the job
• Clear progression pathway tailored to your career goals
• Collaborative and fun environment
• Extensive rewards and incentives

Apply now to become part of an unstoppable journey to be proud of!

新加坡留学机构招聘‼

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Student Recruitment Manager and invite talented individuals to join us in our mission.

Responsibilities:

• Collaborate with the team to drive marketing and business development strategies.
• Identify high-growth areas and expand brand identity in China and beyond.
• Recruit, train, and establish good working relations with agents for student recruitment.
• Establish partnerships with educational institutions and colleges, both locally and overseas.
• Participate in educational exhibitions, open houses, and roadshows for agents & student recruitment activites.
• Conduct pre-course counselling for prospective students and attend to enquiries.
• Collaborate closely with departmental stakeholders to support, implement, and execute student recruitment plans.
• Provide support for other assignments as directed by the HOD and President.

Requirements:

• Bachelor’s or master’s degree qualification in Business Administration or related field.
• 3 years of relevant working experience, preferably in a private education institution.
• Ability to handle confidential information with discretion.

Senior Recruitment Consultant – Technology (Singapore)

Tenth Revolution Group (TRG)

TRG is seeking experienced recruitment professionals with a passion for the fast-paced world of tech to join us in our vibrant office in the heart of Singapore. We are a pure play technology recruitment company and we pride ourselves on being the go-to talent solutions partner within the cloud technology arena (Microsoft, AWS, Salesforce). We are owned by TPG Capital, a multi-billion dollar US private equity firm and currently operating within 20 strategically placed offices in the USA, EMEA, and APAC region.

You will be a vital part of our newly transformed APAC business with an ambition to disrupt the marketplace and grow itself in the region.

Who we’re looking for

• Proven billing success in a 360 recruitment role (bonus if you are in the tech space)
• Passion for high touch sales
• Entrepreneurial DNA to develop specialised core markets
• Solid interpersonal and relationship building skills
• Ability to work independently and collaboratively in a team environment
• Excels in a high-performing environment

What’s on offer?

• Differentiated recruitment blueprint to set you up for success
• Lucrative uncapped commission structure
• Comprehensive and ongoing training in all aspects of the job
• Clear progression pathway tailored to your career goals
• Collaborative and fun environment
• Extensive rewards and incentives

Apply now to become part of an unstoppable journey to be proud of!

• Responsible for attracting candidates and matching them to temporary, contract or permanent positions jobs with clients’ companies.
• Conduct networking in order to attract business from client companies and build relationships with clients.
• Advertising vacancies appropriately by drafting and placing adverts in a wide range of media
• Search and find the right person for the employer’s vacancy, receive and review applications, arranging interviews, and short-listing candidates
• Brief candidate about the responsibilities, salary, and benefits of the job in question
• Prepare and edit resumes and forward to clients in respect of suitable applicants
• Organize interviews for the candidate as requested by the client by calling and emailing them the required details
• Inform candidates about the results of their interviews
• Negotiate pay and salary rates and finalize arrangements between client and candidates
• Offer advice to both clients and candidates on pay rates and career progression
• Follow up on interview schedules and status with hiring manager/HR
• Any adhoc admin duties
• With or Without Experience welcome to apply

JOB SUMMARY

• Supply Chain Management (SCM) is responsible for the overall commercial management of how the bank engages and spends money with its external third-party suppliers. The SCM Global Technology Team is looking for a candidate with strong Leadership experience in Technology Procurement and the gravitas to engage and influence senior Stakeholders within Technology & Operations (T&O).
• The successful candidate will lead a team of experienced technology sourcing professionals and be responsible for influencing and driving sourcing decisions in collaboration with senior Functions T&O stakeholders and related CIO/COO leadership teams.
• Leads and manages the SCM Functions Technology Services team with responsibility for managing approximately $150m of annual supplier spend across Functions.
• Manage senior relationships within Functions T&O to influence and define their vendor strategy.
• Reviews the relevant bank expense line that aligns to sourcing categories in order to understand the nature of such expenditure with the objective of optimisation and cost reduction through Supply, Demand, Governance or spend compliance actions.
• Ensures that business sourcing strategies are developed in conjunction with T&O and use them to drive greater commercial benefit for the firm.
• Support country teams in their execution of cluster/country initiatives that are aligned to the global strategy.
• Lead the execution of Strategic Sourcing initiatives that will deliver sourcing solutions that meet the needs of our bank wide stakeholders in a cost effective and optimised manner.
• Act as the interface between country sourcing teams and Group Technology sourcing for their IT related activities.
• Manages supplier risk to establish a stable supply chain that allows the bank to provide uninterrupted services to its stakeholders.
• Manage the SCM Technology Services team, ensuring a high quality of delivery across the team to support Functions T&O
• Monitor the team’s performance against the SCM Scorecard and put actions in place throughout the year to meet Scorecard targets.
• Ensure that direct reports have development plans in place and are developing in accordance with those plans.
• Effectively manage direct reports in terms of workload management, task sharing, regular ‘one to one’ meetings, supporting deal execution as applicable and providing direct feedback.
• Own and drives the overall global SCM cost savings target for the SCM T&O
• Demonstrate the highest standards of ethical conduct, ensuring that Fraud and ABC risk are mitigated in all sourcing events.

RESPONSIBILITIES

Strategy

• Understand the Functions business and T&O functional strategies to enable SCM business alignment so relevant procurement strategies are developed to support and influence those needs.
• Create and maintain in conjunction with FUNCTIONS T&O a sourcing strategy that includes cost reduction (including needs assessment, demand management etc.), innovation, market intelligence risk mitigation and sustainability components.
• Explore and leverage strategic supplier partnerships opportunities to further the use of preferred suppliers.

Business

• Define opportunities covering the Supply, Demand and Governance aspects of the supply chain and detail the specific actions that will optimise the consumption of the categories products or services
• Create cost efficiencies and support expense line management by directly influencing FUNCTIONS budgets.

Processes

• Lead the Global Category Managers (GCM’s) to produce best and compliant sourcing outcomes for each Functions area.
• Ensure stakeholders understand their obligations under the TPRM policy and procedures.

People & Talent

• Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.
• Ensure the provision of ongoing training and development of people and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.
• Employ, engage and retain high quality people.
• Develop skill set of hub-based resource to be able to compliment onshore team.
• Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.

Risk Management

• Accountable to ensure that all initiatives undertaken are executed in accordance with SCB’s third party risk management policies and guidelines.
• Data Quality of all meta data is at the highest level
• Support and execute necessary actions and deliverables to meet existing and new regulatory requirements that relate to the bank’s supplier base.

Governance

• Ensure all sourcing activities are logged correctly and are Audit ready at all times
• Ensure the SCM Functions sourcing activities are always audit ready

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Functions CIOs
• Senior T&O MT

Our Ideal Candidate

• 8+ years of experience in category management in the technology category space
• Degree or equivalent qualifications in Procurement, Supply Chain Management, Law
• Professional Memberships: CIPS or similar desirable
• Bank training; Code Of Conduct, AB&C and other mandatory learning

Role Specific Technical Competencies

• Negotiation Skills
• Commercial Skills
• Strategic Mindset
• Stakeholder Management
• Project Management
• Excel Skills

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Position Overview:

The AV Lead will play a pivotal role in ensuring seamless audio-visual (AV) operations and production for MAS's critical internal and external engagements. This role demands a blend of technical expertise, project management skills, and creativity to support MAS's high standards of professionalism and innovation. The AV Lead will manage AV systems, coordinate events, and oversee multimedia production, contributing to MAS's mission of promoting a sound and progressive financial center.

Key Responsibilities:

1. Event Support and Coordination

• Plan, coordinate, and manage AV requirements for major meetings, webinars, events, recordings, and video productions.
• Collaborate with stakeholders to understand technical needs and deliver tailored AV solutions.
• Operate and manage control room and studio equipment for live events or recordings.

2. Multimedia Content Creation

• Work closely with internal and external stakeholders to facilitate the creation and post-production of multimedia content.
• Ensure the delivery of high-quality videos, graphics, and other digital media assets aligned with MAS's standards.

3. System Maintenance and Inventory Management

• Conduct regular preventive and corrective maintenance to ensure all AV systems remain in optimal condition.
• Maintain an accurate and up-to-date inventory of AV equipment for audits and operational readiness.

4. Contractor and Vendor Management

• Oversee AV contractors to ensure service delivery aligns with contracts and service level agreements.
• Manage contract administration, assess vendor performance, and verify services rendered before payment.

5. Technology and Innovation

• Stay updated on emerging AV, broadcasting, and video conferencing technologies to recommend and implement advancements.
• Lead large-scale AV implementation projects, ensuring successful delivery within scope and timelines.

Qualifications and Skills:

• Minimum Diploma in Media, Mass Communications, AV, or equivalent.
• At least five (5) years of relevant experience in broadcasting, live production, or AV/VC operations with supervisory responsibilities.
• Proficiency in Adobe Creative Suite (Photoshop, After Effects, Premiere Pro) and strong video and photographic skills.
• In-depth knowledge of AV hardware (e.g., cameras, video switchers, lighting, sound systems) and software (e.g., TriCaster, OBS, vMix).
• Experience in studio production and familiarity with production sets and teams.
• Proven project management experience in large-scale AV implementations.
• Expertise in AV and VC systems (Crestron, Extron, Cisco, Bosch).
• Strong interpersonal and communication skills with a customer-oriented mindset.
• Independent, proactive, and adaptable to fast-paced and dynamic environments.

Position Overview:

The AV Lead will play a pivotal role in ensuring seamless audio-visual (AV) operations and production for MAS's critical internal and external engagements. This role demands a blend of technical expertise, project management skills, and creativity to support MAS's high standards of professionalism and innovation. The AV Lead will manage AV systems, coordinate events, and oversee multimedia production, contributing to MAS's mission of promoting a sound and progressive financial center.

Key Responsibilities:

Event Support and Coordination

• Plan, coordinate, and manage AV requirements for major meetings, webinars, events, recordings, and video productions.
• Collaborate with stakeholders to understand technical needs and deliver tailored AV solutions.
• Operate and manage control room and studio equipment for live events or recordings.

Multimedia Content Creation

• Work closely with internal and external stakeholders to facilitate the creation and post-production of multimedia content.
• Ensure the delivery of high-quality videos, graphics, and other digital media assets aligned with MAS's standards.

System Maintenance and Inventory Management

• Conduct regular preventive and corrective maintenance to ensure all AV systems remain in optimal condition.
• Maintain an accurate and up-to-date inventory of AV equipment for audits and operational readiness.

Contractor and Vendor Management

• Oversee AV contractors to ensure service delivery aligns with contracts and service level agreements.
• Manage contract administration, assess vendor performance, and verify services rendered before payment.

Technology and Innovation

• Stay updated on emerging AV, broadcasting, and video conferencing technologies to recommend and implement advancements.
• Lead large-scale AV implementation projects, ensuring successful delivery within scope and timelines.

Qualifications and Skills:

Minimum Diploma in Media, Mass Communications, AV, or equivalent.

At least five (5) years of relevant experience in broadcasting, live production, or AV/VC operations with supervisory responsibilities.

Proficiency in Adobe Creative Suite (Photoshop, After Effects, Premiere Pro) and strong video and photographic skills.

In-depth knowledge of AV hardware (e.g., cameras, video switchers, lighting, sound systems) and software (e.g., TriCaster, OBS, vMix).

Experience in studio production and familiarity with production sets and teams.

Proven project management experience in large-scale AV implementations.

Expertise in AV and VC systems (Crestron, Extron, Cisco, Bosch).

Strong interpersonal and communication skills with a customer-oriented mindset.

Independent, proactive, and adaptable to fast-paced and dynamic environments.

Position Overview:

The AV Lead will play a pivotal role in ensuring seamless audio-visual (AV) operations and production for MAS's critical internal and external engagements. This role demands a blend of technical expertise, project management skills, and creativity to support MAS's high standards of professionalism and innovation. The AV Lead will manage AV systems, coordinate events, and oversee multimedia production, contributing to MAS's mission of promoting a sound and progressive financial center.

Key Responsibilities:

Event Support and Coordination

• Plan, coordinate, and manage AV requirements for major meetings, webinars, events, recordings, and video productions.
• Collaborate with stakeholders to understand technical needs and deliver tailored AV solutions.
• Operate and manage control room and studio equipment for live events or recordings.

Multimedia Content Creation

• Work closely with internal and external stakeholders to facilitate the creation and post-production of multimedia content.
• Ensure the delivery of high-quality videos, graphics, and other digital media assets aligned with MAS's standards.

System Maintenance and Inventory Management

• Conduct regular preventive and corrective maintenance to ensure all AV systems remain in optimal condition.
• Maintain an accurate and up-to-date inventory of AV equipment for audits and operational readiness.

Contractor and Vendor Management

• Oversee AV contractors to ensure service delivery aligns with contracts and service level agreements.
• Manage contract administration, assess vendor performance, and verify services rendered before payment.

Technology and Innovation

• Stay updated on emerging AV, broadcasting, and video conferencing technologies to recommend and implement advancements.
• Lead large-scale AV implementation projects, ensuring successful delivery within scope and timelines.

Qualifications and Skills:

1. Minimum Diploma in Media, Mass Communications, AV, or equivalent.
2. At least five (5) years of relevant experience in broadcasting, live production, or AV/VC operations with supervisory responsibilities.
3. Proficiency in Adobe Creative Suite (Photoshop, After Effects, Premiere Pro) and strong video and photographic skills.
4. In-depth knowledge of AV hardware (e.g., cameras, video switchers, lighting, sound systems) and software (e.g., TriCaster, OBS, vMix).
5. Experience in studio production and familiarity with production sets and teams.
6. Proven project management experience in large-scale AV implementations.
7. Expertise in AV and VC systems (Crestron, Extron, Cisco, Bosch).
8. Strong interpersonal and communication skills with a customer-oriented mindset.
9. Independent, proactive, and adaptable to fast-paced and dynamic environments.

Job Title: Pega Developer
Location: Singapore
Job Type: Contract

Job Description

We are looking for an experienced Pega Developer with a strong background in low-code application development and front-end technologies to join our dynamic team. The ideal candidate will have expertise in Pega development, with additional skills in Angular for front-end development and Java or other backend languages. This role will involve developing, enhancing, and maintaining applications using Pega and other relevant technologies, contributing to a high-performance Agile team.

Key Responsibilities

• Pega Development: Design, develop, and implement applications on the Pega platform, participating in all phases of the project development lifecycle.
• Front-End Development: Work with Angular to build responsive and user-friendly interfaces that enhance the user experience.
• Backend Integration: Collaborate on backend development using Java, Python, or Node.js as needed for full-stack solutions.
• Version Control: Use Git for version control, ensuring consistent and secure code management practices.
• Agile Collaboration: Participate actively in Agile processes, including sprint planning, daily stand-ups, and retrospectives.
• CI/CD & Cloud Integration: Engage in continuous integration/continuous deployment processes and work with cloud platforms such as AWS or GCP for scalable solutions.
• Containerization & Serverless Frameworks: Utilize Docker and other container technologies, as well as serverless frameworks, to improve application efficiency.
• Wireframing & Prototyping: Use tools like Figma to wireframe and prototype applications, ensuring smooth and clear communication of design ideas.
• Unit Testing: Implement unit testing to ensure code quality and reliability.

Skills and Qualifications

• Education: Degree or Diploma in Computer Science, Computer or Electronics Engineering, Information Technology, or related fields.
• Primary Skills:
  • Strong experience with Pega (primary skill), including hands-on experience in at least one full project development lifecycle.
  • Pega certification(s) preferred for higher consideration.
• Secondary Skills:
  • Experience with Angular for front-end development.
  • Familiarity with backend technologies, including Java, Python, and Node.js.
• Additional Skills:
  • Experience with Agile processes, CI/CD practices, and cloud platforms (AWS/GCP).
  • Proficiency with version control systems (Git).
  • Familiarity with Docker, serverless frameworks, and low-code development tools.
  • Experience with wireframing/prototyping tools like Figma.
• Testing & Development Practices: Knowledge of unit testing and best practices in software development.

Preferred Attributes

• Self-driven and Independent: Ability to work autonomously and manage responsibilities.
• Problem-Solving Skills: Strong analytical skills with a proactive approach to challenges.
• Communication & Teamwork: Good interpersonal and communication skills, with the ability to present ideas effectively and listen actively.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the Tech Aalto Privacy Policy, a copy of which is published at Tech Aalto’s website (https://www.techaalto.com/privacy/)

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

Role: Pega LSA

Role Type: Contract 12 months

Basic Responsibilities:

Work as team member in multi-disciplinary and dynamic team. Functional service delivery roles include Team Leader, Content or Domain Expert, Senior Domain/Module Consultant, and Lead Business or Systems Analyst. Leads or supports the analysis, design, development and implementation of systems and software, as well as the completion of other project work streams and deliverables. May also lead project modules or work activities as appropriate and can formulate solutions to defines/specific business or technical issues.

Qualifications Required

· 5+ years as a practicing LSA for multiple accounts.

· 10+ years of total pega Experience

· Certified LSA

· Strong stakeholder Management

· Devops &Agile Experience

· Good Knowledge on all rule types- UI, Flows, Flow Actions, Harness, Integration, Agents & Activities.

· Working Knowledge on Prior Robotics, API Standards, Enterprise Security Protocols, Performance Monitoring &improvement

Specific Responsibilities:

· Experience in Development in Banking and Financial

· Good Knowledge on all rule types - Sound experience on using debugging tools like Tracer, Clipboard, SMA and Live UI.

· Proficient in Pega Implementation cycle that includes PRC deployment, development, testing, bug fixing &troubleshooting

· Having good understanding on the rules management and associated tools such as export &import tools skimming and bulk processing tools.

· Good knowledge of SQL using Oracle

· Having Strong base in web designing & development using HTML & JS, Strong communication and presentation.

· Implementing and following agile/scrum processes within self-organizing team.

· Manage the overall key design areas of a Pega implementation

· Use expert consulting skills to manage project scope and client expectations

· Actively collaborate with other teams to solve cross functional challenges.

· Actively participate Business value assessment and business requirements elaboration phases.

· Actively participate in the requirements, design and construction phases; to lead to success.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the Tech Aalto Privacy Policy, a copy of which is published at Tech Aalto’s website (https://www.techaalto.com/privacy/)

Confidentiality is assured, and only shortlisted candidates will be notified for interviews

Immediate till 31 August 2025

5 days work week across Monday to Sunday

Up to 44 hours per week (8/30am - 6pm / 12.30pm - 9.30pm)

• Support Project Manager in attaining holistic objectives of the assigned surveys.

• Lead a team of Survey Officers to achieve service levels for assigned surveys within timeline.

• Ensuring the team attains their daily Key Performance Indicators (KPIs).

• To be the subject matter expert for assigned surveys.

• Handle incoming hotline and mailbox enquiries to resolve respondents’ issues if needed.

• Ensure survey data are accurately keyed into the system via audits.

• Handle escalations/complaints cases via service recovery calls.

• Assist Quality Service Manager in escalations/complaints via incident reporting, findings, and future

preventive measures.

• Conduct field visits with junior team members for survey collection.

• Conduct call audits to ensure compliance to call scripts, professionalism, and service excellence.

• Continuous improvement in standards and quality of the team via coaching efforts.

• Goals setting and conducting year-end appraisals.

Requirements:

• Minimum Diploma or equivalent.

• Equipped with work experience in survey operations, sales, or customer service role.

• Possessed at least 2-3 years’ experience in supervisory position.

• Those without the academic qualifications will be considered with relevant work experience.

• Applicants with call center background, direct sales and customer fronting will be advantageous.

• Able to handle escalations and complaints proficiently to de-escalate these cases.

• Proficient in Microsoft Excel, PowerPoint, Word. and internet usage.

• Able to communicate effectively with internal and external stakeholders.

• Selected applicants are required to complete a training course and passed the assessment test before

being deployed to operations.

• Only Singaporeans may apply.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://sg.go.persolkelly.com/job/apply/10247

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Roles & Responsibilities:

• Manage, source, interview, recruit, train and or guide a Team of Recruitment Consultants.
• Build and maintain strong relationships with clients across different industries.
• Identify industry focus and set business strategies to penetrate market share.
• Drive marketing and business growth opportunities.
• Built and maintain business relationships with all clients.
• Stay well informed of industry, services and macro-economic developments to properly position the company to stay ahead.
• Facilitate weekly, monthly team meetings, manage the performance and reports to the Director.
• Manage operational and expenses.
• Meet individual KPI and Team’s KPI.
• Any other adhoc duties as assigned by the director.

Due to AGS' partnership with a global leading consumer goods client, we have a fabulous role for a recruiter to make their mark!

The key focus for the Recruitment Relationship Manager (Recruitment Partner) is to lead the successful fulfillment of open vacancies with relevant hiring managers and to be the first point of contact for their hiring needs. You will work collaboratively with and provide direction to the Recruitment Sourcing Specialists and Recruitment Coordinator.

In this role, you will assist in driving best practices across the recruitment lifecycle and strive to be an ambassador for the Allegis Global Solutions brand at every interaction.

Your duties may include, but are not limited to:

• Undertaking recruitment activities with a focus on direct sourcing.
• Understanding the recruitment delivery process and carrying out activities accordingly to ensure that account KPIs are met.
• Communicating recruitment trends, market intelligence, and acting as a Talent Advisor to hiring managers.
• Identifying and escalating risk or compliance issues.
• Managing requisitions through accurate documentation of all recruitment-related data and information as per current recruitment legislation and agreed client process at all times.
• Providing recruitment guidance and advice to the Recruitment Sourcing Specialist and Recruitment Coordinator located in the Recruitment Delivery Center.
• Monitoring and analyzing recruitment activity of designated business areas for accurate volume forecasting. 
• Coaching candidates on how to prepare for selection stages.
• Providing professional advice and open and honest feedback to candidates in a timely manner and in accordance with recruitment best practices.
• Utilizing specialist market knowledge to assist with the development and ongoing management of pre-qualified talent pools in collaboration with the Recruitment Sourcing Specialist.

Lead Maintenance Engineer (HVAC & Purified Water Systems)

Our Engineers support internal and external manufacturing operations remain operational, continuously improve, and innovate. With our extensive range of facilities and environments, our Engineers have opportunities across many diverse areas including Biological, Chemical, Automation, Capital Projects, Maintenance, Safety, Process Development, Technical Services, Utilities and Validation.

Lead Maintenance Engineer (HVAC and purified water system)

In this role, you will:

• Act as Subject Matter Expert (SME) in IPT Maintenance team with in-depth knowledge in Purified water system, HVAC, and Electrical & Instrumentation.
• You will take ownership for the HVAC and purified water system day to day support and continues improvement.
• Experience in manufacturing in a GMP HVAC environment utilizing ISO 14644-1 classifications.
• Respond to BMS/EMS alerts, investigate and feedback on any outstanding issues or events and respond to emergency situations and be on standby duty as required.
• Lead Quality Risk assessment and develop a yearly trend for purified water system and HVAC system.
• Develop and implement maintenance program, preventive maintenance procedures and spare parts strategy for safe, reliable, and efficient operation of the systems/Equipment’s.
• Shape data-driven decisions that solve business challenges and deliver on desired outcomes and people experience.
• Drive innovation, every plant area is a model area using our Production System.

Key Responsibilities:

Safety & compliance

• Lead or support investigation, participate in trouble shooting and root cause analysis for various operational events, and ensure that all relevant engineering CAPA are completed within agreed timeline.
• Provide support and actively participate in the site expansion project related to the HVAC and water systems, ensuring compliance with the company’s requirements.
• Lead and manage change control on project activities or act as technical advisor for system modifications, capital projects and other identified plant improvement projects in line with defined specifications, budget, and qualification of facilities in accordance with site to approved procedures.
• Proactively review and challenge current activities to reduce safety risk for employees and quality risks for company’s products.
• Develop commissioning, qualification (IQ, OQ) activities are executed accordingly and in compliance.
• Maintain HVAC and Purified water systems are in optimum condition in compliance with Good Manufacturing Practice (GMP) & EHS requirements.
• Lead/participate in equipment failure troubleshooting and deviation investigations whenever required.
• Provide input during Basis of Design (BOD) and Detailed Design during large capital projects, applying good maintenance and reliability engineering principles whenever required.

Enhance and uphold maintenance quality.

• Implements technical solutions to improve equipment uptime and asset utilization through use of Continuous Improvement mindset (Lean methodologies)
• Supports Maintenance Lead to meet Profit Plan targets, optimize maintenance and product standard cost effectiveness in accordance with cGMP and Safety guidelines.
• Responsible for improving the reliability of equipment and maintenance processes by applying the principles of Reliability Centered Maintenance.
• Lead and perform Root Cause Analysis (RCA) for surfaced issues and implement a robust solution.

Operations excellence

• Plans, monitors, schedules, and implements measures on the Planned Preventive Maintenance Program and also ensures that the work is done in accordance with schedule and specification.
• Regularly review and revise maintenance program and procedures to increase equipment reliability, reduce waste and improve overall asset care process & cost efficiency.
• Work with Engineering & Safety, Health & Environment (SHE) to execute a 'reliability-centric’ maintenance plan.
• Share best practices and lessons learned with the objective of improving asset utilization.
• Undertake activities to support realization of production, maintenance and product cost effectiveness with emphasis on equipment reliability and maintenance expenses.
• Conducts Maintenance effectiveness / optimization reviews along with IPT maintenance leads/Engineers/Technicians.

Continuous Improvements (CI)

• Utilize Lean methodologies such as 5S, Standard Work, real-time problem solving (RTPS), to support execution of continuous improvement activities.
• Support the development of continuous improvement framework and work with the Maintenance team to identify opportunities.
• Compile and review data and develops action plans for critical HVAC systems and Purified water systems to improve reliability and reduce M&R cost.
• Identify water and HVAC system repair and replacement projects, plan and develop schedules, acquire materials, prepare budgets, and develop an RFC for job execution.
• Effective project management ensures that jobs are completed on time, within budget,

WHAT YOU MUST HAVE

To be successful in this role, you will have:

• Degree in Mechanical / Mechatronics / Electrical or Instrumentation & Control Engineering.
• 5 to 8 years of maintenance work experience in Chemical, Semiconductor, aviation, oil & gas or Petrochemical industry.
• Analytical and Problems solving skill with regard to Purified water system and HVAC Systems
• Knowledge in HVAC and Purified water system operation and Maintenance principle.
• Experience in manufacturing in a GMP HVAC environment utilizing ISO 14644-1 classifications.
• Knowledge of various clean room standards across the Pharmaceutical Manufacturing Industry will be an added advantage.
• Familiar with Life cycle of the HVAC system (from design, operations, controls monitoring, maintenance and obsolescence management).
• Knowledge and experience working within a Computerized Maintenance Management System (CMMS). Familiarity with SAP is a plus.
• Demonstrated use of Reliability analysis tools such as FME, RCFA, etc.

Professional Competencies

• Resilient and resourceful
• Good oral/written communication and interpersonal skills
• Continuous learning mindset
• Foster team collaboration
• Strong work ethics

Role and Responsibilities

The successful candidate will work under the Regional Enterprise Architecture Department. He/She is responsible for overseeing the development, deployment, and governance of AI and GenAI solutions. He/She will formulate the Organization’s AI/GenAI management, AI policies, and standards to support the short-term and long-term strategic plan, investment, and enterprise architecture roadmap. This role involves coordinating with various stakeholders, ensuring compliance with best practices, and driving the adoption of AI technologies across the organization.

Strategic Planning, Governance, Stakeholder Management:

• Develop and implement a strategic roadmap for AI and GenAI initiatives.
• Establish governance frameworks and policies to ensure compliance and best practices.
• Monitor and enforce adherence to governance policies.
• Engage with business leaders, IT teams, and other stakeholders to understand their needs and promote the benefits of AI technologies.
• Facilitate communication and collaboration between different departments

AI/GenAI Development & Advisory

• Identify and promote innovative use cases for AI and GenAI.
• Support the development of custom AI applications, models, and solutions.
• Work on functional design, process design (including scenario design, flow mapping), prototyping, testing, training, and defining support procedures, in collaboration with other teams.
• Lead and develop chatbot (ChatGPT) and automation business flow using Microsoft technology stack such as MS OpenAI, AI Search, Power Platform, etc
• Conduct evaluations of the Large Language Models provided by the key players in the market.
• Encourage experimentation and prototyping to drive digital transformation.
• Advise on a broad range of technology associated with AI.

Security and Risk Management:

• Implement security measures to protect data and AI models.
• Ensure that AI solutions adhere to security policies and standards.

Training and Enablement:

• Develop and deliver training programs to upskill employees on AI and GenAI tools.
• Provide ongoing support and resources to users and developers.
• Develop training material and provide tech talk to users.
• Foster a community of practice for sharing knowledge and best practices.

Support and Maintenance:

• Provide ongoing support and maintenance for AI solutions.

Job requirements:

• Minimum 12 years of related experiences in IT industry with banking experience.
• Minimum 8 years of experience in applying AI to practical and comprehensive technology solutions.
• Professional certifications in Azure, Artificial Intelligence & Data Science.
• Bachelor's degree related to Artificial Intelligence or Data Science.

Technical Expertise:

• In-depth Knowledge of AI and GenAI technologies, including machine learning, deep learning, natural language processing, and generative models.
• Proficiency in using AI development frameworks (e.g., TensorFlow, PyTorc).
• Deep understanding in Azure Cloud, MS OpenAI, AI Search, Form Recognizer, ADLS, and Cosmos DB.
• Deep understanding and practical experience with LLMs such as GPT, Llama, Claude, etc.
• Excellent knowledge in agentic AI.
• Practical experience in defining MLOps and DataOps.
• Experience in REST API development, familiar with development framework such as Django, express JS, spring Boot, etc
• Experience in modern data platform, NoSQL database design, and RDBMS design and optimizations.
• Experience in data transformation/integration, BI, data analytics, reporting, and machine learning toolsets such as Talend, Alteryx, Tableau, PowerBI, etc.
• Expertise in data analysis, data engineering, and statistical modeling.

Leadership and Management Skills:

• Ability to lead and mentor a team of AI architects and engineers.
• Experience in managing AI Product, including planning, execution, and delivery.
• Ability to engage with business leaders, IT teams, and other stakeholders to promote AI initiatives.
• Ability to develop and implement a strategic roadmap for AI and GenAI initiatives. Understanding of business processes and the ability to align AI solutions with business goals.
• Ability to identify and promote innovative use cases for AI and GenAI.

Governance and Compliance:

• Knowledge of AI governance frameworks and best practices for managing AI technologies.
• Ability to assess and mitigate risks associated with AI deployments.

Communication and Training:

• Ability to articulate the value and benefits of AI to stakeholders.
• Experience in developing and delivering training programs to upskill employees on AI technologies. Ability to create a knowledge-sharing culture and foster a community of practice.
• Strong presentation, technical documentation, and project management skills.

Problem-Solving and Innovation:

• Strong analytical and problem-solving skills to address technical challenges.
• Ability to drive continuous improvement and innovation in AI solutions

We regret to inform that only shortlisted applicants will be notified.

Job ID: 10068130

Internally Recruit Express are looking for Temp Consultants

• Responsible for the assisting with recruitment cycle from getting details from candidates for their resumes to helping to communicate offers to candidates
• Assisting with submissions and checking of documents
• Coordination of interviews for candidates

Requirements:

• Min. Diploma / Degree in any Discipline, preferably in Science (Nursing, Chemistry, Applied Science, Lifescience, Business, Human Resource, Business Management etc)
• High Optimism and a Never-say-die attitude!
• Resourceful, motivated and persistent
• Dedicated, committed and responsible individuals
• Great team spirit, persistent, good communication and interpersonal skills
• Being passionate about meeting people is essential, you must enjoy meeting and interacting with diverse sorts of people as well as interested to foster closer relations with your clientele and candidates
• For successful candidates, Recruit Express offers an attractive remunerations, comprehensive training and a dynamic working environment and exciting opportunities to develop a rewarding career!

Interested candidates please send a copy of your resume to [email protected]

Denyse Nicole Tan Shuqin

C.E.I Registration No.: R1333503

EA License No. 99C4599

Job Description:

• Manage and guide a team of technicians to perform vehicle service (commercial vehicles) and repair with excellent quality, turnaround time and productivity to meet customers’ requirements
• Ensure repair work is up to standard as to avoid comeback job
• Troubleshoot technical problems by using of electronic diagnostic tools, identify defects and repair actions, parts requirements for repair
• Advice on repair status to supervisor & test drive vehicle after repair when necessary
• Supervise and control of spares used on contract vehicles
• Ensure all work carried out are in accordance with safety and housekeeping requirements
• Assist Customer Service personnel in providing quotation for repair work

Job Requirements:

• Min NITEC in Automotive Engineering or relevant certification
• Relevant experience 1-2 years in automotive repair (able to handle commercial vehicles up to that of Prime Movers (HDT)) and technical service, use of diagnostic tools, warranty administration with SOP and documentation, technical investigation and report writing
• Ability to understand electrical drawings

*Please be notified that only shortlisted candidates will be notified*

By submtting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

EA Personnel Name: Chan Jun Wei

EA Personnel No: R1543992

EA License No: 21C0845

Job Description

• Industry/ Organization Type: Manufacturing/Electronic Components and Boards
• Position Title: IT Security Manager (Regional)
• Working Location: Bedok (Company pick-up provided at Bedok MRT)
• Working Hours: 5 Days, Mon – Fri (8:15 am – 5:15 pm)
• Salary: Basic up to $12,000 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Analyze and prioritize vulnerabilities based on severity, potential impact, and business risk, and collaborate with relevant teams to implement effective mitigation strategies.
• Provide strategic guidance, insights, and direction on technological, cybersecurity, and policy-related topics.
• Lead and participate in the development, implementation, and continuous improvement of incident response procedures, and processes.
• Collaborate with other teams at multiple geographic locations to investigate and document security incidents, root causes, and recommend remediation actions.
• Planning and appraising ongoing assessment of antivirus, application control, firewall, SIEM, VPN, SSL, intrusion detection or intrusion prevention, and other network component policies.
• Managing and configuring security systems such as firewalls, intrusion detection and prevention systems, anti-virus software, and other security-related software and hardware.
• Monitoring systems, servers, and networks to detect and respond to potential security threats or suspicious activities.
• Developing and implementing security policies and procedures that ensure the organization’s data and systems are protected against cyber threats.
• Conduct regular vulnerability assessments and penetration testing to identify potential security weaknesses and risks to make improvements in the organization’s security.
• Report all security incidents to the home office and work with corporate IT on response and resolution strategy.
• Contribute to the development and execution of security awareness training programs for employees to enhance security awareness and best practices.
• Stay up to date with the latest cybersecurity threats, attack techniques, and incident response strategies.

APPLY NOW!!!

• Bachelor’s Degree in Computer Science, IT, or equivalent experience.
• Has 5+ years of experience in a cyber or information security management role.
• Strong knowledge of the latest cybersecurity threats, trends, modern cybersecurity concepts, and technologies (zero trust, CIS Controls, OWASP, MITRE ATT&CK, XDR, CloudSec, AppSec, NIST, ITIL, Azure Well Architected Framework, etc).
• Experience in domains of Cyber Security Operations, Incident Response, Forensic Investigation, Threat Intelligence, or Vulnerability Management preferred.
• Professional information security certification preferred (e.g. CompTIA Security+, CISSP, CISA, CISM).

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67372 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Manufacturing (Electronics)
• Position Title: Regional Technical Engineer (APAC) / IT Support Engineer
• Working Location: Tai Seng
• Working Hours: 5 days (Monday to Friday, 9 AM – 6 PM)
• Salary Package: Basic Salary up to $5,000 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Provide technical support to the sales team and customers for Proof of Concept (PoC), project deployment, post-sales support, and internal simulation testing.
• Study system and product technical details to offer technical advice or support to customers and the sales team.
• Evaluate product specifications to improve system performance.
• Communicate with HQ programmers about customized software functionality requirements or 3rd party software integration (API) details.
• Build and maintain strong relationships with customers.
• Offer troubleshooting assistance to customers from the office or on-site.
• Manage demo products and maintain the filing of technical information.
• Set up and manage demo equipment for tradeshows.
• Monitor customer satisfaction to ensure outstanding customer value.
• Develop and maintain technical competence in company products, applications, and services.
• Create technical information such as datasheets, manuals, and training materials.
• Conduct technical presentations or training for customers.
• Assist in overall company operations for self-development toward a managerial position.
• Provide timely updates through the Vaxtor Project/PoC Management tool.
• Any ad-hoc duties as assigned.

APPLY NOW!!!

• Diploma in IT, Computer Engineering or Electronics, or equivalent
• Minimum 2-3 years of relevant experience in the electronics industry
• Knowledge of ANPR software and Intelligent Traffic System will have an advantage
• Experience with OCR, Computer Vision, Machine Learning and AI technologies is a plus

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67173 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

The Client is a pretigious global bank.

Job Description

• Coach and guide relationship managers to achieve sales targets
• Ensure that the relationship managers adheres to all service standards
• Ensure that relationship managers comply to all regulations and compliance standards
• Able to manage and mitigate operations risk and ensure that the Bank’s operational requirements are adhered to

Skills and Requirements

• Minimally 6 years of experience within the banking scene with a proven track record in product sales & team management
• Processes strong knowledge in cross border regulations
• Strong stakeholder management skills

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

(EA: 11C5502 / R2199597)

Part time Lead Teachers

Location: Hougang @ Midtown.

Job description:

Franstars Learning Café is seeking enthusiastic, professional, and hardworking instructors who are committed to changing the lives of kids and teenagers. This role is in charge of educating pupils a variety of disciplines in order to improve their academic performance.

We are seeking primary, and secondary educators:

Secondary school – Principle of Accounts, E maths, A maths, Physics, Biology, Chemistry, English

Primary School - English, Maths, Science

Job responsibilities:

1. Create lesson plans that complement the student's academic program.

2. To engage students and improve their comprehension, use a range of teaching strategies and resources.

3. Use exams, quizzes, and assignments to gauge students' academic progress and abilities.

4. After class, give parents a brief update on their children's academic progress and areas for improvement.

5. Establish a welcoming and helpful learning atmosphere.

6. Effectively control student behaviour to maintain a polite and concentrated environment.

7. Monitor student attendance, test scores, and exam results

Qualifications:

- “A” level, Diploma & Degree

- No experience is needed (training will be provided), experience will be preferred

Working hours:

- Weekday Afternoons, evenings and/or weekends.

Salary:

- $12 to $40/hr based on experience

Interested candidates may send your updated resume and contact xin wei @ [email protected] or 93496591

Candidates who are waiting for University are welcome too!

Only shortlisted candidates will be contacted.

We look forward to hearing from you!

JOB SUMMARY

• This role could be based in Singapore and Kuala Lumpur. When you start the application process you will be presented with a drop down menu showing all countries, Please ensure that you select a country where the role is based.
• We are seeking a highly motivated and detail-oriented Technology Control Automation Project Manager to lead and deliver projects aimed at automating key technology controls within our organization. The successful candidate will manage end-to-end project lifecycles, collaborate with cross-functional teams, and ensure timely and effective implementation of automation solutions that enhance our risk management and compliance capabilities.

RESPONSIBILITIES

• Project Planning and Execution
• Define project scope, objectives, and deliverables in collaboration with stakeholders.
• Develop detailed project plans, schedules, and budgets, ensuring alignment with business priorities.
• Manage resources and assign tasks to ensure project milestones are met on time and within budget.

Stakeholder Collaboration

• Work closely with technology, risk, compliance, and operations teams to understand control requirements.
• Collaborate with software developers, data analysts, and third-party vendors to design automation solutions.
• Serve as the primary point of contact for all project-related communication.

Control Automation Implementation

• Oversee the development and deployment of technology solutions to automate manual controls.
• Ensure solutions are scalable, secure, and compliant with industry standards and regulations.
• Perform testing, validation, and quality assurance on automated controls.

Risk Management and Compliance

• Identify and mitigate risks related to project execution and control automation.
• Ensure projects adhere to organizational policies and regulatory requirements.
• Conduct post-implementation reviews to assess control effectiveness.

Reporting and Documentation

• Track project performance and prepare regular status reports for leadership.
• Maintain comprehensive project documentation, including requirements, testing results, and lessons learned.
• Provide insights and recommendations for continuous improvement in control automation.

Strategy

• Good understanding of Group T&O strategy and its implications managing strategic programs with respect to technology risk management role.
• Support the Risk Management leadership team in shaping, defining, and driving longer term T&O risk management strategy
• Awareness and understanding of the Group’s and Function’s objectives to deliver risk buy-down initiatives.

​​​​​​​Processes

• Provide timely and accurate reporting to internal risk assurance teams, and appropriate forums/committees.
• Escalate appropriately to ensure the Global Head, T&O Risk Management is updated and able to intervene as required.
• Ensure risk ownership by AE and Chief Product Owner of strategic programmes – specifically ownership of residual risk evaluations and associated remediation activities.
• Responsible for ensuring compliance with policies applicable to which impact technology risk. Challenge processes, procedures, and policy if there is opportunity for improvement.

People & Talent

• Champion and act as a role model of the Group’s values and culture.
• Lead and support a change in mindset, building a culture of client centricity, agility, and accountability through standardised metrics and measurement, ensuring everyone in Operations are drivers and owners of client outcomes.
• Ensure team structure/capacity is reviewed to enable delivery of client outcomes.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Support the Global Head, T&O Risk Management to achieve the outcomes set out in the Bank’s Conduct Principles.

Key Stakeholders

• Technology & Architecture
• Business Domains Wealth & Retail Banking, Corporate & Investment Banking
• Tech & Ops Risk Management & Management Team
• Regional Chief Tech & Ops and Country Management Teams
• Risk & Audit Team
• Functional Partners including HR, Finance etc.

Our Ideal Candidate

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 8+ years of experience in project management, preferably in technology risk, IT governance, or automation.
• Strong understanding of technology controls, risk management, and compliance frameworks (e.g., COBIT, NIST, ISO 27001).
• Experience with automation tools, scripting languages, and software development methodologies.
• Proven experience in risk management strategic planning and organisational leadership, preferably in a complex organisational setting
• Demonstrated track record of successfully delivering major programs, risk-buy downs through effective risk management strategies and initiatives
• Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders across all levels in the organisation
• Exceptional leadership abilities, with a track record of driving change, fostering collaboration, and achieving results
• Strong project management skills, with the ability to manage multiple initiatives concurrently and deliver them on time with quality
• Proficiency in risk management frameworks, methodologies, and tools
• Professional certifications in project management, risk management are highly desirable

Role Specific Technical Competencies

• Project Management
• Stakeholder Engagement
• Manage Compliance
• Manage Privacy and Secrecy
• Manage Records Management
• Manage Data Quality
• Manage Data Sovereignty
• Manage People
• Business Process Improvement

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers