Position: HR Manager

Salary: Up to $4000

About Us

Established by a group of visionaries, UniOracle Alliance (UOA) has reached the pinnacle of the financial services industry by nurturing talents from diverse backgrounds. With a strong commitment to integrity, we provide professional financial advice and deliver a first-class service experience to our esteemed clients and working partners.

We believe that a cohesive working environment is essential to a joyful lifestyle and the foundation of a great career. Dominated by a group of young, vibrant, and dynamic entrepreneurs, we at UOA work hard and play hard as we come together to Aspire, Adapt, and Achieve in this life-changing and rewarding pursuit.

The true value of our business is summarized simply in our UOA mission statement: "Betterment of Self through Betterment of Others." The emblems of our success reflect the number of lives we have touched and inspired.

Responsibilities:

• Develop and implement effective recruitment strategies aligned with the company's growth objectives.
• Source, screen, and interview potential candidates using various methods, including social media, job boards, and referrals.
• Conduct thorough background checks and reference verifications.
• Manage the entire recruitment process, from initial application to offer acceptance.
• Build and maintain strong relationships with hiring managers and department heads.
• Track and analyze recruitment metrics to measure performance and identify areas for improvement.
• Develop and maintain a strong employer brand to attract top talent.

Requirements:

• Minimum Local Polytechnic Diploma / Degree, preferably in Human Resources, Business Administration, or a related field.
• No experience required.
• Singaporean only.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.

Benefits:

• Opportunities for professional growth and development
• Collaborative and supportive work environment

If you are a passionate and results-oriented HR Manager looking to make a significant impact, we encourage you to apply now.

Shortlisted candidate will be notified via WhatsApp text for interview arrangement.

About Us:

MAGES Institute of Excellence (www.mages.edu.sg) was established in 2010 and is a leading private educational institution offering advanced-level programs in Game Design and Development, Game Art, Motion Design, Animation, AR/VR, Data Science, and Web Development.

In 2020, MAGES was recognized as one of the "Top 50 Institutions" globally by The Rookies. Located in the heart of Orchard Road, Singapore, we provide diverse qualifications, including Diplomas, Advanced Diplomas, Professional Certificates, and government-subsidized short courses. As one of the premier institutions in Singapore specializing in creative technology education, MAGES is committed to shaping the future of the creative industries.

Connect with us on Instagram: @mages.art

Position Overview:

The creative technology sector, particularly within the Game and Augmented Reality (AR) industries, is experiencing rapid growth, with projections indicating a market expansion that could see it double by 2025. We seek a dynamic and innovative Marketing Manager to drive our marketing efforts, manage campaigns, and collaborate with a dedicated team to stay ahead of industry trends.

The ideal candidate will report directly to the management team and oversee brand marketing, digital marketing strategies, and content creation across various platforms. As part of the role, the candidate will contribute fresh insights that enhance our brand positioning, communications, and overall strategy. Comprehensive training on internal processes will be provided.

Key Responsibilities:

• Lead the full marketing cycle, including brand positioning, messaging, and storytelling.
• Develop and execute marketing campaigns across various channels, including Google Ads, SEO, Facebook Ads, and Email Marketing.
• Conduct market research and competitive analysis to inform strategic decisions.
• Manage and monitor social media channels for the company and the brand, including content creation and engagement.
• Utilize digital tools and conduct keyword research to optimize marketing efforts.
• Organize and oversee online and offline events, workshops, and promotional activities.
• Utilize tools like Canva to create campaign visuals and promotional material.

Skills & Qualifications:

• Strong communication and presentation skills, both written and verbal.
• Educational background: Bachelor’s degree or Diploma in Marketing or a related field.
• Collaborative mindset with a proven ability to execute online and offline marketing campaigns.
• Excellent time-management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
• Highly self-motivated, results-oriented, and adaptable.
• Knowledge of current social media trends and best practices.
• A solid understanding of marketing principles, tools, and industry trends.
• Previous experience in an educational institution is a plus.

Compensation Package:

• Base salary: $3,000 monthly, excluding performance-based incentives, which will be paid periodically.

Interested candidates are invited to submit their resumes to [email protected].

Responsibilities

• Planning: Develop long-term plans and strategies to improve the company
• Managing: Supervise employees, manage quality assurance, and oversee day-to-day operations
• Analyzing: Analyze budgets to reduce costs, and review contracts and purchase orders for quality
• Improving: Identify areas for improvement and work with teams to develop solutions
• Managing resources: Plan how to use materials and human resources
• Managing risk: Anticipate and track operational risks, and develop strategic solutions
• Managing documentation: Create and monitor personnel documentation to ensure it complies with regulations

Please send your detailed resume in MS Word format to : [email protected] or whatsapp 81570139 Kathy Lin, stating your notice period / earliest available commencement date, Current & expected salaries

Job scope:

· Maintain accuracy in inventory data collection, storage, tracking and maintenance of warehouse inventory.

· Generate and submit Eleos Kassie or Excel reports and information on the progress of warehouse activities and inventory.

· Focal point for all shipment inquiries (Inbound & Outbound).

· Consolidate requirements from B2B and B2C for operating consumables and ensure accuracy of all operating consumables asset database meets the contractual obligations.

· Internal coordination and verify procedures are maintained for all order fulfillment.

· Report and record faulty or inferior items.

· Any other ad-hoc duties as required or assigned.

Responsibilities:

· Responsible for receiving, picking and stock control

· Achieve KPI & target within budget and responsible for cost efficiency

· Ensure all data entry are keyed into the warehouse management system in a timely manner

· Prompt and efficient loading / unloading of goods

· Prepare accurate and timely weekly reports

· Ensure proper filing and documentation

Requirements:

· Minimum “O”-Level qualification.

· At least 1 year of administration working experience.

· Hands-on experience and knowledge in warehouse management system and order fulfillment.

· Proficient with Microsoft Word & Excel.

· Team player, meticulous, customer-focused, dedicated.

· Good written and spoken communication skills.

. We also would like to inform you that approximately 50% of the time, the working language in this role will be Mandarin (both written and spoken), as we frequently liaise with Chinese counterparts and clients. We want to ensure this requirement aligns with your comfort and abilities.

Please send your detailed resume in MS Word format to : [email protected] or whatsapp 81570139 Kathy Lin, stating your notice period / earliest available commencement date, Current & expected salaries

Job Description:

Reporting to the CFO, you will be responsible for the following finance functions:

• Oversee financial management, reporting activities, statutory compliance, corporate governance, group consolidation of financial statements, and finance operations for the company.
• Lead the preparation and review of consolidated financial statements in compliance with regulatory standards, ensuring accuracy and timeliness.
• Responsible for annual audits, working closely with internal and external auditors, and overseeing the audit process to ensure smooth and compliant financial reporting.
• Manage the annual budget, control capital expenditure, and assess company performance against the approved budget.
• Support the executive management team by providing financial insights and advice to assist in making the best business decisions.
• Produce and review financial reports, such as Monthly Group Financial Reports, SGX Report, Budget, Accounts Receivable Reviews, and other financial management reports.
• Conduct budget forecasting and develop long-term financial plans for the company’s ongoing projects based on the above reports.
• Develop and implement accounting policies and procedures, while strengthening internal controls and measures.
• Oversee the management of company cash flow, monitor day-to-day finance operations, and review the work done by the Finance Department across the Group, ensuring efficiency in finance operations.
• Mentor and coach staff in the Finance Department as part of the company’s succession planning initiatives.
• Liaise with external stakeholders, including the Company Secretary, legal counsel, auditors, tax agents, and related government bodies.
• Support the CFO in treasury, investment, and fundraising matters, and assist with financial modeling and analysis for business expansion.
• Handle any other duties or responsibilities assigned by the CFO or the Board of Directors as required.
• Travel as necessary to support business operations.

This job description is not limited to the duties described and may evolve to reflect business requirements.

Requirements:

• Education: A good degree in Finance/Accounting.
• Experience: 6–8 years of relevant working experience, including group consolidation, audit experience, and finance operations management.
• Experience in Big 4 audit firms, with exposure to audit, tax planning, and financial controls.
• Strong background in financial accounting, management accounting, financial planning, and finance operations.
• Proficiency in English (written and oral).
• Ability to network and communicate effectively with stakeholders at various levels.
• Analytical and detail-oriented, with the ability to maintain a “big picture” perspective.
• Strong problem-solving skills and a focus on continuous process improvement.

A sales manager is responsible for:

• Overseeing and leading a team of sales representatives to achieve revenue and sales goals
• Developing sales strategies and setting targets
• Coordinating the sales team's efforts to effectively promote and sell products or services
• Evaluating the performance of team members and attempting to increase sales performance
• Managing the entire sales cycle, including forecasting and budgeting sales revenue, recruitment, selection of sales personnel, and ensuring proper training and performance evaluations
• Reporting to the head of sales or the sales director in a major corporation

Supervisory Responsibilities:

• Recruits, interviews, hires, and trains new staff in the department.
• Oversees the daily workflow of the department.
• Provides constructive and timely performance evaluations.
• Handles discipline and termination of employees in accordance with company policy.

Duties/Responsibilities:

• Partners with the leadership team to understand and execute the organization's human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.
• Collaborate with departments to develop and execute HR strategies that align with the company's overall business objectives
• Provides support and guidance to HR generalists, management, and other staff when complex, specialized, and sensitive questions and issues arise; may be required to administer and execute routine tasks in delicate circumstances such as providing reasonable accommodations, investigating allegations of wrongdoing, and terminations.
• Manages the talent acquisition process, which may include recruitment, interviewing, and hiring of qualified job applicants, particularly for managerial, exempt, and professional roles; collaborates with departmental managers to understand skills and competencies required for openings.
• Analyzes trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains top talent.
• Creates learning and development programs and initiatives that provide internal development opportunities for employees.
• Oversees employee disciplinary meetings, terminations, and investigations.
• Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• Performs other duties as assigned.

• Develop sales strategy: Create a plan for the business to achieve its sales goals
• Set sales goals: Establish targets for the sales team to meet or exceed
• Hire and train salespeople: Recruit and train new sales representatives
• Motivate the sales team: Encourage the sales team to generate leads and build relationships with clients
• Manage the sales pipeline: Ensure sales representatives follow their route plans
• Report on sales activity: Track sales performance and provide reports to management
• Manage the sales budget: Ensure sales operations are within budget
• Collaborate with other departments: Work with other departments to ensure the sales strategy aligns with the business's overall objectives

Responsibilities:

• Formulate and develop training and development strategies to meet company business goals.
• Identify training needs, formulate training plans and deliver training programs to all retail staff in Singapore and Malaysia.
• Lead and work together with Retail Team to retain and accelerate customer service standard of retail staff.
• Monitor mystery shopping program and analyse result to formulate improvement action plan.
• Design and facilitate talent management process and career ladder for retail staff.
• Measure the success of all training initiatives and maximise ROI.
• Perform training follow-up for all levels of boutique staff to reinforce the application of skills learnt in training activities are well mastered and able to transfer effectively in workplace.
• Through field training efforts to drive performance of sales staff and to align an elite level of selling skills, luxurious customer shopping experience and promote a performance learning culture.
• Provide coaching and train the trainer to ensure the trainings and tools are implemented effectively in each store.
• Perform targeted follow-up/coaching with proper planning based on identified performance gaps, classroom performance, MSP results, feedback from retail management.
• Collaborate with HR Business Partner, retail and store management to formulate classroom training, field training and coaching plans.
• Prepare and monitor training budget and resource allocation.

Requirements:

• Minimum 3 years of Training and Development experience.
• Well understanding of luxury brands and retail industry preferred.
• Excellent communication, interpersonal and persuasive skills.
• Travelling within Region required.

RESPONSIBILITIES:

• To manage & oversee smooth day-to-day branch operations
• To lead & motivate retail & sales staff
• To mentor, advice and provide resolutions to any staff issues when necessary
• Responsible for branch’s performance and sales target achievement
• Develop innovative and effective sales strategies & plans
• Perform sales forecasting activities and set performance goal
• Provide continuous service / product education and reinforce service / products’ benefits to customers.
• Provide constructive feedback with regards to improvement of the Company
• Any other Ad-hoc duties assigned

REQUIREMENTS:

• At least 2 years of experience in a Managerial / Supervisory level
• Preferably in the Beauty & Wellness industry
• Possess excellent management & leadership qualities
• A self-driven and highly motivated person with excellent sales skills
• Good communication & interpersonal skills, with a confident disposure
• Must be able to work on retail hours
• 5days work week

1. Manage the operations of the centre.

2. Responsible for hitting sales target.

3. Provide excellent customer care and service standards.

4. Plan sales and service strategy across new treatments and products.

5. Conduct regular training to improve service standards and upkeep corporate image.

6. Mantain customer service standard.

You will be responsible to assist with the efficient running of the department in line with brand standards, whilst meeting employee, guest and owner expectations. The Event Sales Manager / Senior Event Sales Manager is responsible to ensure the related revenue is maximised in the most profitable way in line with the agreed targets.

• Ideally with a relevant degree or diploma in Hospitality or Tourism management.
• Minimum 2 years work experience as Event / Catering / Sales Manager. Candidates with more years of relevant work experience may be considered for Senior Event Sales Manager role.
• Good problem solving, administrative and interpersonal skills are a must.

Our client is a well-established international bank and has a strong presence in Asia. They are recruiting for Premier Relationship Managers to expand their business.

about the job

• Contribute to the bottom-line of Premier Banking through the accomplishment of profit and growth targets.
• Manage the relationships with new and existing High Net Worth clients through professional consultative financial analysis.
• Required to execute good customer service while reaching to the database provided by the bank.
• To identify suitable financial solutions offered by the bank to meet client's financial goals.
• Ensuring all transactions are strictly compliant with audit and statutory guidelines

skills and experience required

• Minimum local diploma in any discipline.
• Minimum 3 years of retail banking experience will be advantageous.
• Strong knowledge of investment and insurance products.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Our client, a well-established international bank with a strong presence in Asia, is recruiting Offshore Relationship Managers to expand their global markets business.

about the job

• Develop and manage a portfolio of HNW clients across diverse markets, focusing on building long-term relationships.
• Identify and acquire new clients through networking, referrals and strategic marketing initiatives.
• Collaborate with internal product specialists to design and implement tailored financial solutions that address the unique needs of offshore clients.
• Ensure client retention by delivering personalized service, conducting regular portfolio reviews and maintaining proactive communication.
• Stay updated on global financial markets, economic developments and regulatory changes impacting offshore banking clients.
• Provide timely insights and recommendations based on market trends and investment opportunities.
• Prepare and present regular reports on portfolio performance, client engagement and business development activities.

skills and qualifications required

• Bachelor’s degree in Finance, Business, Economics or a related field.
• Minimum 5 years of experience in wealth management/offshore banking with a focus on international markets.
• Proven track record in managing HNW clients and achieving sales targets.
• Strong knowledge of investment and bancassurance products.
• Excellent communication and interpersonal skills, proficiency in an additional language is advantageous for engaging with diverse client bases.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Our client, a leading bank in Asia, is looking to hire Relationship Managers to join their retail banking segment.

about the job

As a Relationship Manager, you will responsible for:

• Promoting and offering a diverse range of banking products to both existing and prospective clients.
• Providing expert financial analysis and delivering tailored wealth management solutions, including bancassurance, home loans and investment products.
• Actively engaging in branch activities, contributing to the overall success of the bank

Joining our client means gaining access to extensive training and development programs. Regardless of your previous experience, you will receive comprehensive support to excel in your role. This exceptional opportunity allows you to launch your career in the banking industry and pave the way for future growth and success.

skills and experience required

• Minimum local diploma in any discipline
• At least 1 year of financial sales experience would be advantageous.
• Excellent communication and interpersonal skills are crucial for building strong client relationships.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

• Coordination of Rehearsals: Organize and manage rehearsals, ensuring that actors and crew are aware of schedules and any changes.
• Cue Management: Call cues for lighting, sound, props, and scene changes during performances, ensuring precise timing.
• Script Management: Maintain an updated script with all blocking, cues, and technical notes, also known as a "prompt book."
• Communication Hub: Serve as the central point of communication between the director, cast, crew, and technical teams.
• Technical Rehearsal Supervision: Oversee technical rehearsals, coordinating lighting, sound, and set changes to ensure everything runs smoothly.
• Props and Set Management: Ensure all props, costumes, and set pieces are in place and functioning correctly before and during the performance.
• Health and Safety: Ensure that the stage and backstage areas are safe, enforcing health and safety protocols for the cast and crew.

• Coordination of Rehearsals: Organize and manage rehearsals, ensuring that actors and crew are aware of schedules and any changes.
• Cue Management: Call cues for lighting, sound, props, and scene changes during performances, ensuring precise timing.
• Script Management: Maintain an updated script with all blocking, cues, and technical notes, also known as a "prompt book."
• Communication Hub: Serve as the central point of communication between the director, cast, crew, and technical teams.
• Technical Rehearsal Supervision: Oversee technical rehearsals, coordinating lighting, sound, and set changes to ensure everything runs smoothly.
• Props and Set Management: Ensure all props, costumes, and set pieces are in place and functioning correctly before and during the performance.
• Health and Safety: Ensure that the stage and backstage areas are safe, enforcing health and safety protocols for the cast and crew.

Role:

- Team Leader: Lead and manage a team of sales representatives or account managers.

Strategy Development: Develop sales strategies and plans to achieve company sales targets and objectives.

- Customer Relationship Management: Build and maintain relationships with key customers, clients, and stakeholders.

- Performance Management: Set sales targets and KPIs for the team and monitor performance against goals.

- Training and Development: Provide training, coaching, and mentorship to the sales team to enhance their skills and capabilities.

- Forecasting and Planning: Forecast sales trends, analyze market data, and develop sales forecasts and budgets.

- Sales Process Optimization: Streamline and optimize the sales process to improve efficiency and effectiveness.

-Reporting and Analysis: Monitor sales metrics and performance indicators, and prepare regular reports for management.

Responsibilities:

- Setting Sales Targets: Set ambitious but achievable sales targets for the team based on market analysis and company objectives.

- Sales Planning: Develop comprehensive sales plans and strategies to guide the team in achieving their targets.

- Sales Coaching and Training: Provide ongoing training, coaching, and development opportunities to improve the skills and performance of the sales team.

- Performance Monitoring: Monitor individual and team performance against sales targets and KPIs, and take corrective action as needed.

-Client Relationship Management: Build and maintain strong relationships with key clients and customers to ensure high levels of satisfaction and retention.

- Market Analysis: Conduct market research and analysis to identify new opportunities, market trends, and competitive threats.

- Working hours 9pm to 3am, may include weekend and public holidays

The Sales Manager is responsible for all local sales activities, accounts and meetings in line with the annual sales plan. He/she works in a smart and savvy way to achieve hotel budgets. He/she is creative in his/her approach and work towards a successful hotel sales strategy.

At Holiday Inn Express® we want our guests to relax and be themselves which means we need you to:

· Be you by being natural, professional and personable in the way you are with people

· Get ready by taking notice and using your knowledge so that you are prepared for anything

· Show you care by being thoughtful in the way you welcome and connect with guests

· Take action by showing initiative, taking ownership and going the extra mile

Duties and Responsibilities

Financial Returns:

· Monitors competitors’ activities and assists in collection of marketing intelligence to share with the team.

· Aware of sales strategy and goals when selling to negotiate optimum rate for the benefit of the business.

· Sells all facets of the hotel with a view to optimizing opportunities for revenue growth.

· Monitors existing business and inputs into sales strategy meetings to maximize opportunities.

· Grows existing business and pursues all future business opportunities.

· Initiates and prepares tender for business.

· Assesses sales data.

· Works with leadership team in the preparation and management of the Sales & Marketing budget.

· Assists in the preparation of the annual departmental operating budget.

· Monitors budget and controls expenses in sales.

People:

· Works collaboratively with all team members from all departments.

· Manages key accounts.

· Travels when required to promote the hotel and develop potential business.

· Maintains regular contact with cluster sales and marketing team members to keep abreast with any IHG initiatives.

· Encourages high service standards in the hotel through training and leading by example.

· Ensures all colleagues are aligned with the Make Every Connection Count brand service behavior.

· Interfaces with operations on a timely basis in regards to future and existing needs for customers.

Guest Experience:

· Follows Holiday Inn Express behaviors when working with internal and external customers.

· Services existing business through management of account base.

· Maintains an accurate and up to date database of clients and contacts.

· Responds to guest’s feedback in a timely and takes corrective action to resolve the concerns and partners other departments to ensure similar concerns do not happen again.

· Supports loyalty contribution through a proactive approach toward enrolment and ensures accuracy and transparency crediting IHG Business Rewards points.

· Develops and maintains contact with business generators, meeting and convention planners, visitors/convention bureau, travel agents, tour operators, airlines, corporate accounts, government departments and other producers closely aligned to hotel business.

· Builds profile within local market place through attendance at appropriate events.

· Entertains clients with a view to maximizing business opportunities.

· Supports and joins (where appropriate) sales and marketing team members in familiarization tours, site inspections and sales visits.

· Assists with the preparation of new products and services.

· Assists in the evaluation of sales and marketing activities.

· Analyses sales mix and likely impact on hotel goals.

· Maintains a neat and organized filing system (manual and electronic).

Responsible Business:

• Ensures a safe and secure environment for guests, team members and hotel assets in compliance with hotel’s or owner’s policies and procedures and regulatory requirements.
• Develops and carries out action plans to be environmentally conscious by taking steps to reduce the hotel’s carbon footprint.
• Acting responsibly when working with hotel budget and expenses, seeking prior approval where required.

Perform other duties as assigned by Director of Sales or as required.

Administrative Manager Responsibilities:

• Supervising the day-to-day operations of the administrative department and staff members.
• Hiring, training, and evaluating employees and taking corrective action when necessary.
• Developing, reviewing, and improving administrative systems, policies, and procedures.
• Ensuring the office is stocked with necessary supplies and that all equipment is working and properly maintained.
• Working with the accounting and management teams to set budgets, monitor spending, and process payroll and other expenses.
• Planning, scheduling, and promoting office events, including meetings, conferences, interviews, orientations, and training sessions.
• Collecting, organizing, and storing information using computers and filing systems.
• Overseeing special projects and tracking progress towards company goals.
• Building and expanding on skills by engaging in educational opportunities.

Administrative Manager Requirements:

• Bachelor’s degree in business administration, management, or a related field.
• Experience in a related field, such as management or financial reporting, preferred.
• Exceptional leadership and time, task, and resource management skills.
• Strong problem solving, critical thinking, coaching, interpersonal, and verbal and written communication skills.
• Proficiency with computers, especially MS Office.
• Ability to plan for and keep track of multiple projects and deadlines.
• Familiarity with budget planning and enforcement, human resources, and customer service procedures.
• Willingness to continue building skills through educational opportunities.

**Overview:**

The Marketing Manager plays a crucial role in developing and executing marketing strategies to achieve organizational goals. This position requires a combination of strategic thinking, creativity, leadership, and analytical skills. The Marketing Manager is responsible for managing a team of marketers, collaborating with cross-functional teams, and ensuring that marketing efforts align with the company's objectives.

Develop Advertising Strategies: Formulate comprehensive advertising strategies based on client needs and market conditions, ensuring alignment with client goals and budgets.Market Research and Analysis: Conduct in-depth research and analysis of target markets, competitors, consumer behavior, and trends to provide data-driven insights for effective advertising strategies.Client Communication and Management: Communicate with clients to understand their needs and expectations, provide expert advice, and ensure alignment between advertising strategies and client objectives.Team Management and Leadership: Lead the strategy team, allocate tasks, provide guidance to team members, and ensure

**Responsibilities:**

1. **Strategy Development:**

- Develop comprehensive marketing strategies in line with company objectives.

- Conduct market research to identify trends, opportunities, and potential threats.

- Define target audiences and segment markets to tailor marketing initiatives effectively.

2. **Campaign Planning and Execution:**

- Plan, coordinate, and execute marketing campaigns across various channels (digital, traditional, social media, etc.).

- Create compelling messaging and content that resonates with the target audience.

- Oversee the production of marketing materials, including advertisements, brochures, and promotional materials.

3. **Team Management:**

- Lead and mentor a team of marketers, providing guidance, support, and professional development opportunities.

- Delegate tasks and responsibilities effectively, ensuring that team members work cohesively towards common goals.

- Conduct regular performance evaluations and provide feedback to enhance team productivity and effectiveness.

4. **Collaboration and Communication:**

- Collaborate with cross-functional teams, including sales, product development, and customer service, to align marketing efforts with overall business strategies.

- Communicate marketing plans, objectives, and results to key stakeholders, including senior management and external partners.

5. **Budget Management:**

- Develop and manage marketing budgets, ensuring optimal allocation of resources to achieve desired outcomes.

- Monitor expenses, analyze ROI, and adjust marketing strategies as needed to maximize effectiveness and efficiency.

6. **Analytics and Reporting:**

- Track and analyze key marketing metrics, such as campaign performance, website traffic, conversion rates, and customer engagement.

- Generate reports and dashboards to provide insights into marketing effectiveness and inform decision-making.

**Qualifications:**

- Bachelor's degree in Marketing, Business Administration, or related field; Master's degree preferred.

- Proven experience (X years) in marketing management roles, preferably in [industry/sector].

- Strong leadership and interpersonal skills, with the ability to motivate and inspire teams.

- Excellent communication skills, both written and verbal, with the ability to articulate complex ideas clearly and persuasively.

- Proficiency in marketing analytics tools and techniques.

- Strategic thinking and problem-solving abilities.

- Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.

Lastly, since approximately 50% of the time, the working language in this role will be Mandarin (both written and spoken), as we frequently liaise with Chinese counterparts and clients. We want to ensure this requirement aligns with your comfort and abilities.

About the Job

We are currently seeking a meticulous CRM Manager to support our team in managing Email, SMS, and Loyalty campaign activations! This role will help engage customers, increase brand awareness and sales, and effectively communicate marketing campaigns.

Responsibilities

• Collaborate with the team to develop and refine overall strategies for Email, SMS, and Loyalty marketing to ensure alignment with Coco & Eve’s business objectives, goals, and priorities.
• Own the EDM channel, including its execution strategy and providing strategic recommendations.
• Partner with the brand team to ensure clear and accurate email briefing, and work closely with the design team to deliver the right visuals.
• Build customer segments, execute automation, and optimize customer journeys.
• Develop strategies for scheduling automation, segmentation, and ad-hoc communications across Email, SMS, and Loyalty channels.
• Manage weekly reporting decks and analyse campaign performance metrics.
• Stay up to date with Email and SMS marketing best practices, sharing insights and learnings with the broader marketing team regularly.
• Optimize Email and SMS programs through ongoing testing of creative elements, copy, timing, offers, targeting, and more.
• Coordinate campaign launches with internal and external stakeholders to ensure timely and consistent execution.
• Identify opportunities to enhance the effectiveness of Email, SMS, and Loyalty programs.

Your Profile

• 4+ years of combined professional experience in CRM, Email, and SMS marketing.
• Ability to write content for EDM briefs in collaboration with Brand and Design teams.
• Extensive experience in email deployment and a strong understanding of QA processes.
• Proficiency in HTML/CSS coding for email and familiarity with responsive design.
• Solid knowledge of email best practices and deliverability standards.
• Superior project management skills with keen attention to detail.
• Ability to provide strategic recommendations backed by data insights.
• Strong team player with the ability to contribute creative ideas to the organization.
• Excellent verbal, interpersonal, and written communication skills.
• Exceptional command of the English language.
• Capacity to anticipate needs, innovate, and excel in a fast-paced environment.
• Positive attitude, collaborative mindset, and a proactive approach to solving problems.

Responsibilities:

• Identify and pursue import and export business opportunities and strategic partnerships for organisation’s new China subsidiary
• Undertake research and provide in-depth market intelligence of targeted projects and potential leads
• Assist in conducting market analysis, evaluating project feasibility, and assessing risks and returns
• Build positive relationships with prospective partners, distributors and suppliers to develop new opportunities and advance organisation’s business interests
• Initiate meetings, prepare presentations, develop business proposals, and handle project registrations or tenders
• Monitor leads and project status and provide regular progress reports and updates
• Liaise and follow up with Chinese government offices, state-owned enterprises, and local service providers or contractors on various regulatory or project related applications, registrations, filings and documentations
• Collaborate closely with internal teams in the scope of administrative and secretarial documentation, financial and activity reporting, statutory and tax filing, internal and external audit, regulatory compliance, etc

Requirements:

• Bachelor’s degree, preferably in a related field
• Familiar with China culture and business practices
• Resourceful and possess good market intelligence
• Entrepreneurial experience or business network is a plus
• Excellent communication and relationship building skills
• Proficiency, both written and spoken, in English and Mandarin
• Strong organisational and project management skills
• Able to work both independently and collaboratively across teams
• Willingness to travel as required

• Attached to Premier Wealth Segment Support
• Support the premier RMs in branches operationally
• Premier Credit Administration
• Segment support in administrative aspects
• Cross referrals to RMs for portfolio reviews
• Other adhoc duties as assigned.

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

• Build and grow relationships with clients.
• Identify new business opportunities and prospects.
• Collaborate with teams to create business solutions.
• Conduct financial analysis and support credit processes.
• Ensure compliance with policies and procedures.

Requirements:

• Minimum Degree in Business/Banking and Finance.
• Keen interest in finance/banking industry.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

CEI No: R24122857

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.