Job Summary:

The Assistant Manager, Partnership and Development supports the manager in fund raising activities including partnering with corporates and organisations in the form of direct donations, donation in kind or through fund raising events.

Applicants will be expected to work beyond the normal working hours and on weekends to achieve the fund raising targets.

Key responsibility areas

• Identify and cultivate potential new partnerships that will advance the organisation’s mission and to meet individual fundraising target contributing to the overall target of Morning Star.
• Build and engage close working relationships with various corporate stakeholders and sponsors
• Develop, motivate and enhance relationships with sponsors, donors and volunteers
• Develop, drive and implement fundraising initiatives through all marketing channels
• Oversee the development of the organisation’s fundraising materials and collaterals
• Coordinate all development related mailings, including direct mails and donor updates to help reinforce the mission of the organisation
• Manage donor records and update information on central database
• Ad hoc duties as assigned by the Manager

Requirements

• Minimally a Diploma preferably in Mass Communications, Marketing or equivalent
• At least 5 years of experience in similar roles, sales, customer relations
• Experience in the social service sector preferable

Other Requirements:

• Excellent oral and written command of English Language is essential
• Possession of traits: excellent project management and implementation skills, analytical, energetic
• Resourceful and have working knowledge of social media tools
• Strong interpersonal and communications skills

Job Description:

• To develop and submit a Project Interface Plan (PIP) which manages the interface management process throughout the project life cycle.
• To be responsible for the project wide internal and external interface management activities.
• To conduct weekly interface meeting with all stakeholders and interface manager of all contractors (including SC, direct contractors / specialists to be appointed)
• To manage and coordinate with interface manager of all systems to incorporate the finalised interface details into the overall combined services plans /BIM
• To work with BIM coordinator and be responsible for the BIM coordination for development of BIM Model.

Job Requirements:

• Shall possess an Engineering Degree with at least 10 years of relevant working experience in M&E services coordination OR
• A diploma with at least 20 years of relevant working experience in M&E services coordination.

As a Growth Manager, you will play a pivotal role in driving the growth and success of our Web3 projects. You will work closely with project owners to understand their objectives, target audiences, and key performance indicators (KPIs). Your responsibilities will include designing and executing effective ecosystem growth plans, tracking and reporting on ROI and performance, and coordinating with internal and external stakeholders to foster user growth and engagement.

What You Will Do at HeLa Labs?

• Project Understanding: Collaborate with project owners to gain a deep understanding of their project goals, target audience, and desired outcomes.
• Ecosystem Growth Planning: Develop and implement comprehensive ecosystem growth plans that align with project objectives. This includes identifying key growth strategies, channels, and tactics.
• ROI Tracking and Reporting: Monitor and measure the performance of growth initiatives, tracking key metrics such as user acquisition, engagement, and return on investment (ROI). Prepare regular reports to provide insights and recommendations.
• Stakeholder Coordination: Work closely with internal and external stakeholders, including developers, marketing teams, and community members, to ensure effective collaboration and alignment.
• User Growth and Engagement: Drive user growth and engagement by leveraging various channels and tactics, such as social media, content marketing, community building, and partnerships.

Our Ideal Candidates Would Have:

• Web3 Experience: Proven experience working on Web3 projects, demonstrating a strong understanding of blockchain technology, cryptocurrencies, and decentralized applications.
• Marketing Acumen: A solid understanding of marketing principles, including ROI tracking, social media trends, and digital marketing tools.
• Analytical Skills: Ability to analyze data and metrics to identify trends, measure performance, and make data-driven decisions.
• Communication and Collaboration: Excellent communication and interpersonal skills to effectively collaborate with team members, stakeholders, and the broader community.
• Problem-Solving: A creative and solution-oriented approach to tackling challenges and driving growth.

Preferred Qualifications (Bonus Points):

• Experience with specific Web3 projects or technologies (e.g., NFTs, DeFi, GameFi)
• A strong network within the Web3 community
• Experience with community management and building online communities

What Else Is Waiting for You?

• Competitive salary.
• Be a part of the future of financial technology by making a meaningful impact.
• Excellent career development opportunities in a rapidly growing company.
• A passionate and collaborative team.
• A family-like work environment.
• Opportunities to enhance your technical skills and deepen your understanding of capital markets.
• A multicultural work environment.

Does Hela Labs sound like the place you want to work in? Apply now!

Senior Chartering Manager
Location: Singapore

We are looking for a dynamic and experienced Senior Chartering Manager to join a growing dry bulk shipping company in Singapore. This role requires a seasoned professional with in-depth knowledge of dry cargo chartering and an understanding of the unique needs of a start-up company in the maritime industry. The successful candidate will also serve as the Owner's Representative, overseeing the company's interests in all chartering and operational matters.

Key Responsibilities:

• Chartering & Commercial Management:
  • Lead the dry bulk chartering operations, ensuring competitive and cost-effective transportation solutions for clients.
  • Manage all commercial aspects of chartering, including negotiations, contract management, and market analysis.
  • Develop and maintain long-term relationships with key charterers, owners, brokers, and operators.
  • Handle various dry cargo commodities, including steel, minerals, fertilizers, grains, coal, bauxite, and iron ore, across global routes (Pacific, Indian, and Atlantic Oceans).
• Owner’s Representative:
  • Act as the liaison between the company and vessel owners, ensuring that all interests are aligned.
  • Oversee vessel performance and operational efficiency, ensuring vessels are fully optimized in terms of scheduling, costs, and performance.
  • Ensure adherence to company safety, quality, and compliance standards across all operations.
• Strategic Planning & Development:
  • Contribute to the development and execution of the company’s strategic business objectives in dry bulk shipping.
  • Identify opportunities to optimize chartering operations and reduce logistical costs.
  • Analyze market trends, track fleet performance, and recommend changes to improve overall service offering and profitability.

Qualifications & Experience:

• Minimum 8 years of experience in chartering management within the dry bulk shipping industry.
• Proven track record in handling diverse dry cargo commodities, including steel, coal, bauxite, iron ore, etc.
• Strong negotiation skills with experience managing commercial relationships with clients, vessel owners, and brokers.
• Solid understanding of the dry bulk market dynamics and chartering processes.
• Experience as an Owner’s Representative, with the ability to act as the key point of contact for operational and commercial matters.
• Bachelor’s degree in Maritime, Logistics, or a related field.
• Fluency in English, with excellent communication and interpersonal skills.

Personal Attributes:

• Proactive, with strong problem-solving abilities.
• Ability to thrive in a fast-paced, start-up environment.
• Strong leadership skills with a collaborative and results-oriented approach.
• Strong attention to detail, with an emphasis on service quality and operational excellence.

We regret that only shortlisted candidates will be notified. Thank you for your understanding

You will support the Senior Manager, Business Office in managing and overseeing billing processes, ensuring accurate and timely submission of claims. You will manage external purchased services and lead the implementation and system enhancements for National Billing System.

Charging/Billing Roles
You will adminster charging and billing rules in SAP-ISH & eCCAP to ensure system compliance with policies and procedures. You will be responsible for maintaining master records in these systems for billing systems setup and configuration. You will ensure the timely submission of claims to third-party payors (e.g. CPF Board, Private Medical Insurance, MCPS, etc.) and work closely with them to resolve any claims issues. You will also represent the billing team in meetings and workgroups, collaborating on issues that impact patient billing.

Manage Purchased Services/Items
You will manage external purchased services and specialised non-stock nursing items, ensuring accurate and proper charging to patient bill. You will perform regular checks and audits to ensure compliance.

System Enhancement & Roll-Outs
You will lead the billing team in gathering user requirements and conducting user acceptance testing for system enhancements. You will support the team manager in developing SOPs and training staff for system updates and new service implementations. You will represent the team in meetings with Synapxe, system vendors and external parties regarding billing-related systems.

Implementation of National Billing System (NBS)
You will learn NBS features and functionalities and support its implementation as an expert user and trainer. You will assist in the analysis and identifying gaps between current business requirements and NBS functionalities.

Others
You will support management decision-making by performing data extraction, collation and business analysis as needed. You will ensure timely reporting to stakeholders, including MOH and SCH Management and ensure compliance with regulatory requirements. You will also facilitate external audits and participate in projects as assigned by supervisor.

Job Requirements:
⦁ Degree in Accountancy, Business Administration (major in Accountancy or Finance) or equivalent or Professional Accounting Qualification (ACCA or CA).
⦁ At least 6 years of experience in Accounting/Finance, with prior supervisory experience preferred.
⦁ Prior experience in a healthcare setting is advantageous.
⦁ Proficient in Microsoft Office (Word, Excel, Powerpoint) and advanced Excel skills, with experience in data analysis.
⦁ Possess strong communication and interpersonal skills.
⦁ Team player, capable of managing cross-functional and institutional relationships.
⦁ Independent worker with the ability to handle tight deadlines and thrive in a dynamic, fast-paced environment. Adept at handling complex, ambiguous and challenging situations.
⦁ Excellent organisational and prioritisation skills, systematic and meticulous in work.

Are you ready to take on an exciting opportunity as a Senior Product Manager for Omnichannel Messaging? We are looking for a talented individual to join our Product team in Singapore and play a key role in our CPaaS Business.

Responsibilities

• Market Research & Strategy: Conduct in-depth market research and analysis to understand user needs, preferences, and emerging industry trends. Continuously evaluate the competitive landscape and innovations in messaging channels.
• Product Roadmap Ownership: Lead the product roadmap for omnichannel messaging, encompassing new channel integrations and the expansion of existing capabilities. Oversee the full product lifecycle from planning to go-to-market execution.
• Cross-functional Collaboration: Work closely with teams across Product, Sales, Marketing, and Engineering to ensure successful product development and go-to-market activities. Coordinate across all functions to align on strategy, timelines, and delivery.
• Customer & Stakeholder Engagement: Engage regularly with internal stakeholders, customers, partners, and industry experts to gather feedback, identify pain points, and integrate insights into the roadmap.
• Performance Metrics & Reporting: Define, track, and analyze key performance metrics for the omnichannel messaging portfolio, including customer usage trends, quality, and business impact. Regularly report on product performance and continuously optimize the offering.
• User Experience & Product Delivery: Drive initiatives to deliver an exceptional and seamless user experience for web applications. Collaborate with engineering teams to ensure best-in-class product delivery.
• Product Launch & Market Growth: Support product launches, coordinating activities to ensure smooth execution. Work closely with the sales and marketing teams to grow the 8x8 customer base and strengthen product adoption.

Qualifications

• Proven experience in product management, preferably within CPaaS or related SaaS industries.
• Strong interest in omnichannel communication platforms, including RCS, WhatsApp, Viber, and SMS.
• Excellent market analysis, strategic planning, and cross-functional collaboration skills.
• Ability to define and measure success through key performance indicators.
• Strong problem-solving and organizational skills.
• Effective communication and interpersonal skills, with the ability to engage and influence diverse stakeholders.

Join us today and be part of a dynamic team that is shaping the future of messaging platforms!

Brand Custodians. Community Builders. Event Innovators.

H&B is the next-generation activation and engagement company that specialises in creating unique stories and curating groundbreaking experiences. We are passionate about bringing memorable experiences to life and communities together. Our dynamic team has spearheaded numerous firsts: the Fullerton Concours d’Elegance vintage car exhibition; Dale Chihuly’s first major garden exhibition in Asia, "Dale Chihuly: Glass in Bloom", at Gardens by the Bay; and the Southeast Asia debut of "Van Gogh: The Immersive Experience".

The Role :

• Collaborate with clients to understand their event objectives, requirements, and desired outcomes.
• Create and present project proposals, encompassing pitching, planning, and execution phases.
• Prepare and take ownership of accurate project budgets based on scope of work and resource requirements.
• Develop, oversee and proactively track and manage progress against project milestone calendar.
• Take full ownership of end-to-end project planning, execution, and management, ensuring seamless coordination and flawless delivery of events.
• Collaborate closely with various internal teams, including (but not limited to) marketing, creative, and operations.
• Lead event team members and volunteers, providing ongoing guidance and support throughout all phases of planning and execution.
• Source and negotiate with vendors, suppliers and contractors to secure necessary services and products for events and maintain proactive communication to ensure all contractual obligations are met.
• Oversee event logistics, including venue selection, accommodation arrangements, transportation, catering, and audio-visual requirements.
• Ensure strict adherence to all legal, safety, and regulatory requirements relevant to event management. Stay informed about industry-specific regulations and guidelines, ensuring events are conducted in full compliance with applicable laws.
• Deliver consistent and comprehensive project updates to various stakeholders. Keep all relevant parties informed about milestones, accomplishments, and potential challenges to foster a collaborative work environment.
• Monitor and evaluate event performance and conduct thorough project performance analysis to identify areas for improvement.
• Conduct post-event debriefs and prepare detailed event reports for clients and management, providing insights to enhance future event execution.
• Manage all other project-related matters, as they arise and other ad-hoc matters as assigned.

Preferred Attributes:

• Minimum 5 years of proven experience in event management, preferably in an agency environment.
• Genuine passion for event planning and management, driven by a desire to create exceptional and memorable experiences for clients and attendees.
• Demonstrated ability to manage multiple events simultaneously while meeting deadlines and maintaining high-quality standards.
• Excellent verbal and written communication skills
• Ability to think creatively and innovate, bringing fresh ideas and concepts to enhance event experiences.
• Strong analytical and problem-solving abilities to address challenges and make quick decisions during event planning and execution.
• Meticulous attention to detail in all aspects of event planning and execution, ensuring no detail goes unnoticed.
• Proficiency in constructing and managing project timelines.
• Strong financial acumen to create, manage, and optimize event budgets effectively.

What you will do:

As EPC BD Manager (SEA), you will be As we continue to innovate and grow, we are looking for a Business Development Manager. This role will be responsible for driving sales growth in the EPC industry in SEA particularly focused on the lifecycle replacement of HVAC, BMS, and Chillers Systems.

How you will do it:

• Developing comprehensive short- and long-term sales plans while preparing effective sales strategies and submissions.
• Engaging target organizations to identify and pursue profitable sales opportunities.
• Managing the preparation and submission of competitive sales proposals.
• Influencing tender requests to promote Johnson Controls specified Applied Products and Systems/Solutions.
• Achieving secured sales volume ($) and gross margin ($) against assigned business plans.
• Providing insights to management regarding the Applied industry while recommending strategies to maximize future business in line with the Applied growth strategy.
• Building strong customer relationships and delivering sales and technical support to Contractors, Consultants, and End-Users to enhance solution sales and customer satisfaction.
• Forecasting sales secured, delivery, collection, sales backlog, inventory management, and addressing any other sales-related issues consistently.

What we look for:

• Bachelor Degree or above, preferably in Mechanical engineering and HVAC engineering or Electrical / Electronic engineering
• At least 5 years of experience in sales, preferably within the HVAC industry.
• Demonstrated sales success with year-on-year growth.
• Strong ability to communicate effectively at all organizational levels.
• Experience collaborating with Consultants, Owners, main Contractors, and key Stakeholders in the Building and Commercial Industry.
• Exceptional leadership, communication (written & verbal), and interpersonal skills.

What we offer:

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

• Troubleshooting and resolving any problems with business application software.
• Creating and overseeing protocols and procedures for the use of any new software applications.
• Training employees on the use of any new software applications and maintaining a good work atmosphere.
• Managing local area networks, installing and maintaining routers, generating email addresses, and creating passwords and backups
• Develop solutions following defined standards and high quality
• Creating, executing, and maintaining company database

Minimum of 8 years construction experience

To assist Project Manager running the site

Able to commit and be responsible for the job assigned

Able to assist in tender write up

Able to lead a team of staff

Those with Upgrading project will be advantage

Able to work under pressure

Knowledge of Authority submission and requirement.

The QSR (Quick Service Restaurant) Operations Manager is responsible for overseeing the day-to-day operations of multiple restaurant locations, ensuring the efficient, profitable, and smooth running of the business. This role requires leadership in driving operational excellence, customer satisfaction, and meeting financial targets, while also maintaining a focus on team development, quality control, and compliance with company policies and industry regulations.

Key Responsibilities:

1. Operational Oversight:Oversee the daily operations of multiple QSR locations, ensuring high standards of service, quality, and cleanliness.
   Implement and enforce operational processes and procedures to optimize efficiency and consistency across all locations.
   Monitor and maintain operational controls, including food quality, inventory, cash handling, and equipment maintenance.
   Address any operational issues promptly to minimize disruptions and ensure customer satisfaction.
   
2. Team Leadership & Development:Lead, mentor, and support restaurant managers and staff, fostering a positive and productive work environment.
   Provide training and development opportunities to ensure employees are equipped to meet company standards and career growth objectives.
   Conduct performance reviews and provide constructive feedback to ensure high levels of employee engagement and retention.
   
3. Customer Experience:Monitor customer satisfaction and implement strategies to improve the overall guest experience.
   Ensure that all service standards are met, including speed of service, quality of food, and cleanliness of the restaurant.
   Address customer complaints or concerns promptly and professionally, turning challenges into opportunities for improvement.
   
4. Financial Management:Achieve operational financial targets, including sales, costs, and profitability, by monitoring budgets and financial performance.
   Oversee inventory management to minimize waste and optimize food cost control.
   Monitor labor costs and scheduling to ensure staffing levels are appropriate and efficient.
   Review and analyze financial reports and make data-driven decisions to improve restaurant performance.
   
5. Compliance & Safety:Ensure compliance with all health, safety, and food safety regulations, as well as company policies and procedures.
   Perform regular audits and inspections of restaurant operations to identify areas for improvement.
   Ensure all employees are trained in health and safety protocols, including proper food handling and sanitation procedures.
   
6. Marketing & Promotions:Collaborate with the marketing team to plan and execute local promotions and initiatives that drive traffic and sales.
   Ensure that new products, services, or menu changes are introduced effectively across locations.
   Monitor competition and market trends to recommend opportunities for innovation or improvement.
   
7. Reporting & Administration:Provide regular updates to senior management on performance metrics, including sales, labor, customer satisfaction, and employee performance.
   Assist in the recruitment process and ensure proper staffing levels in all locations.
   Maintain accurate records of operational activities, employee performance, inventory, and financial reports.
   

Qualifications:

• Proven experience as an Operations Manager or in a similar role within the QSR or hospitality industry.
• Strong leadership skills with the ability to manage and motivate a team.
• In-depth knowledge of QSR operations, food safety regulations, and financial controls.
• Excellent communication, organizational, and problem-solving skills.
• Ability to work under pressure and adapt to fast-paced environments.
• Strong analytical skills with the ability to interpret financial data and performance metrics.
• Proficiency in restaurant management software, POS systems, and Microsoft Office Suite.
• A degree or certification in Hospitality Management, Business Administration, or a related field is a plus.

Work Environment:

• This position may require occasional travel between restaurant locations.
• Flexible hours are required, including evenings, weekends, and holidays, depending on the operational needs of the restaurants.

As a Manager, Product Operations you will play a pivotal role in bridging the gap between our customers, commercial and product teams. You will directly contribute to the direction of Airwallex’s product strategy, proposition and operational functions that will scale our Product organization. This role can be based in our Singapore, Hong Kong, Me offices.

What you will do:

• Drive product-market fit across Airwallex’s entire product suite globally by working closely across product, sales, marketing and strategy teams
• Taking a hands-on approach, build a deep understanding of our customers, market, competitors with commercial and product feedback loops to shape an effective product and commercial strategy
• Build out the operational processes necessary for the wider product organization and cross-functional teams to execute on our strategy at quality, speed and scale through our intense global expansion and growth phase
• Deliver thoroughly researched key recommendations and well-structured updates to senior stakeholders including the CEO, SVP of Product, and wider product and commercial leaders

What you will bring:

• 6+ years of experience in Product, Strategy and/or Operations
• 4+ years experience with top-tier strategy/management consulting firms
• Experience conceptualizing and executing on go-to-market strategies
• Bachelor’s degree or higher, with demonstrated academic achievement
• Self-starter that can identify and prioritize opportunities to focus on - You are willing to roll up sleeves and go deep into the assigned problem
• Track record of collaborating across teams – You can effectively partner with sales, operations, design, marketing, product and data analytics
• Strong written and spoken communication skills - you’re able to articulate complex concepts in a simple way
• Strong analytical and first principles-led problem solving skills
• Technology, financial services and experience in a hyper-growth environment is good to have

Role and Responsibilities

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction

5. Check on staff punctuality and discipline

6. Any other duties assigned by Superiors and Clients

Requirements

1. Able to work midnight shift

2. Able to work OT including weekends and public holidays.

3. Able to work in islandwide locations, and able to go to multiple locations daily.

4. Excellent customer service skills and able to interact well with clients

5. At least 2 year’s experience in similar role in cleaning sector

1. To perform kitchen and bar stations in compliance with the Company’s Standard Operating Procedures (SOP)

2. To perform counter station in compliance with the Company’s Standard Operating Procedure (SOP), to perform cashiering function and suggestive selling on outlet specialties, promotion items to customers.

3. Practice proper usage and cleanliness of all outlet tools & equipment and in compliance with statutory safety requirements

4. Practice good housekeeping, and to ensure cleanliness & tidiness of premises including toilet (if any), including clearing the garbage bags from the rubbish bins

5. Comply with NEA requirements over personal & food hygiene and safety

6. Practice proper usage and storage of all food and beverage items so that quality is well-maintained

7. Assist in inventory management

8. Any other ad-hoc task as and when assigned by the superior

Job scope:

Responsible for implementing business plans relating to staff control, handles people issues, performs store-level support functions including customer service, scheduling, day-to-day operations, cashiering, loss prevention, maintenance, and back office support. He/she is responsible for the recruitment, training and motivating staff, and assisting the outlet manager in day-to-day activities of an outlet.

· Coordinate daily roster and supervise attendance

· Supervise and coordinate, pre-meal meeting conducted with staff daily

· Project and order required supplies

· Provide co-ordination and services for both kitchen and service.

· Provide suggestions or develop new SOP to improve on operation.

· In-charge of recruitment, selection and training of new hires

· Monitor and manage the staff performance including punctuality, customer service and food quality

· In-charge of overall supervision of the outlet/restaurant

· Facilitate innovation and lead staff to implement change

· Manage an efficient team of service staff by coach, training, and supervising staff to operate stations and deliver a great customer experience

· Ensure and maintain service quality and professional etiquette

· Customer feedback management

• Other job tasks related to outlet operation

Working Days:

6 days - $2800- $3500

Working Hours:

12:30pm -- 11:00PM

10:30AM -- 9:00PM

Location:

AMK Hub near MRT and bus interchange

Toa payoh MRT

• Preparing tenders for clients and commercial bids to help bring in new business
• Developing and presenting project proposals
• Meeting with clients to find out their requirements
• Producing plans and estimating budgets and timescales
• Discussing, drafting, reviewing and negotiating the terms of business contracts
• Agreeing budgets and timescales with the clients
• Managing construction schedules and budgets
• Dealing with any unexpected costs
• Attending site meetings to monitor progress
• Acting as the main point of contact for clients, site and project managers
• Working with third parties to ensure that everyone understands their roles and responsibilities
• Making sure construction projects meet agreed technical standards
• Liaising with technical and financial staff, sub-contractors, legal teams and the client’s own representatives
• Working on-site and in an office.
• Work with Director & Project Team to resolve any contractual disputes arising in the projects.
• Investigate and resolve or refer as appropriate disputes/complaints in accordance with contractual requirements in a timely manner
• Oversee overall planning and execution to ensure optimization of resources and manpower and invoicing at the end of a project
• Provide advice on contractual claims and procurement strategy.
• Analyze outcomes and write detailed progress reports.
• Value completed work and make progress claims.
• Track of any variations for ongoing projects that may affect costs.
• Undertake cost analysis for repair and maintenance project work.
• Prepare and submit catalogues and sample boards.

Requirements:

• Degree / Diploma in Quantity Surveying / Building or equivalent from a recognized University.
• Minimum 5 years of related working experience in residential and industrial projects.
• Good working knowledge in Mechanical and Electrical.
• Good knowledge of Singapore health and safety rules and regulations.
• Ability to use software tools for costing and budgeting.
• Organizational skill with attention to detail, adaptable and flexible
• Good communication and facilitation skills.
• Ability to work well in a team as well as independently and demonstrate initiative and commitment.
• An understanding of the construction industry
• An understanding of legal documentation

Bayes provides career opportunities with reputable and progressive Employers and prioritizes the interests of all whom we represent. If the role resonates with you and your professional experience complements the responsibilities listed, send your resume to [email protected]

All personal data supplied will be treated in confidence, and as permitted by law. For further enquiries, please visit our website which shares our Privacy and Data Protection Policy.

Kashmiethaa V Chandran | Associate

Built Environment Vertical

EA Registration R24122846

Are you passionate about sales and fascinated by the marine industry? We're looking for a driven, dynamic, and enthusiastic sales professional to join our team! This is not just a job, but a career opportunity to grow with a leading company that specializes in high-quality marine equipment and solutions.

Faststream Recruitment has partnered with a client in the marine NavCom / SatCom industry who is looking to grow their team.

Key Responsibilities Include:

• Develop and execute sales strategies to achieve revenue targets and market share goals.
• Build and maintain relationships with customers and key stakeholders to ensure effective communication and collaboration.
• Analyze market trends and identify new opportunities for growth.
• Stay up-to-date with industry developments and emerging trends.

Requirements:

• Diploma / Bachelor's degree in business, marketing, or a related field.
• Minimum of 3 years of experience in sales
• Preferred Experience in the marine communications industry, and in Asia markets such as Malaysia, Indonesia, etc

Jeralyn Chong (EA Reg no: R21100780)
Faststream Recruitment Pte Ltd, EA Licence no: 09C3403

Job Overview

The Assistant Front Office Manager leads the Guest Services team and takes key responsibility for the guest experience aspect of the Hotel. You will be accountable for the Guest Services team’s execution of consistent Holiday Inn Express Guest Experience. You will ensure that all procedures and operations for the Guest Services team will be in line with brand standards, employee welfare and guest experience.

At Holiday Inn Express® we want our guests to relax and be themselves which means we need you to:

· Be you by being natural, professional and personable in the way you are with people

· Get ready by taking notice and using your knowledge so that you are prepared for anything

· Show you care by being thoughtful in the way you welcome and connect with guests

· Take action by showing initiative, taking ownership and going the extra mile

Duties and Responsibilities

Financial Returns:

· Preparation of the annual departmental operating budget.

· Monitor budget and control expenses with a focus on increasing productivity.

· Responsible for Front Office inventory, managing cost and usage.

· Analyze financials to drive revenues, future profitability, and maximum return on investment.

· Assist with third party vendor induction and support in managing the performance of third party vendors

People:

· Provide mentoring, coaching and regular feedback to help manage conflicts and improve Guest Services Team performance and engagement.

· Ensure all team members are accurately trained and have the job related tools and equipment required.

· Promote “one team approach” and quality service through daily communication and coordination and drive employee engagement.

· Develop programs that drive improvements in employee engagement and are aligned with the Stay Real Be You brand service behaviors.

· Develop, implement and monitor team member succession planning to ensure future bench strength for Holiday Inn Express brand.

· Establish performance and development goals for team members and provide mentoring, coaching and regular feedback to enhance performance.

· Responsible for Guest Services Team training and rostering

Guest Experience:

· Custodian of the guest satisfaction goals including Guest Love, Loyalty Recognition and Problem Resolution. Collaborate with team members to establish and implement services and programs to constantly improve guest experience.

· Advise employees of development needs and instruct on action plans. Provide retraining as needed.

· Make time to interact with guests, solicit feedback and build relationships.

· Lead a team to respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.

· Understand and respond to customer’s needs and ensure a high level of guest satisfaction.

· Demonstrate BrandHearted behaviors by maintaining compliance with all brand standards, behaviors, hallmarks and license agreement mandates.

· Support GSAs’ in all guest services tasks.

· Maintain Great Room environment and ensure F&B tasks are also being focused on by Guest Services.

Responsible Business:

· Maintain and order Front Office supplies and equipment in a timely and efficient manner while minimizing waste and maintaining “green” initiatives (example: container recycling, and cleaning agents).

· Accountable for IHG fire life safety (FLS) adherence in the hotel.

· Responsible for the security of lost and found items throughout the hotel.

· Ensure a safe and secure environment for guests, team members and hotel assets in compliance with hotel or owner policies and procedures and regulatory requirements.

· Develop and carry out action plans to be environmentally conscious, take steps to reduce the hotel’s carbon footprint.

· Educate and train team members in compliance with federal, state and local laws and safety regulations.

Accountability

Leadership role involved in the effective running of the Front Office operations, including managing the operational team whilst overseeing third party vendors. Act as the Express Assistant Manager in the absence of the Express Assistant Manager

If you are a pharmacist by training or have received tertiary training in the domain of biological sciences, our current team of healthcare account managers are looking forward to you joining the flock in coupling the bioscience knowledge with digital marketing know-how. Read on to find out more!

Account Manager, Healthcare

The Account Manager will be responsible for managing and implementing digital transformation strategies aligned with our clients' business goals. This person will be the primary point of contact with clients and will be responsible for their projects. He/She will need to foster a strong working relationship internally with the creative/production team as well as externally with clients on the approval of campaigns and contents. The ideal candidate has to be agile, disciplined, highly motivated and has a native understanding of digital resources to deliver the best for the clients. To be successful in this role, the candidate must build strong and strategic partnerships with healthcare providers whose accounts are under his/her management – from clinicians and pharmacists to business unit managers and marketing managers alike.

Training will be provided for specific skillsets on digital advertising strategies as well as the understanding of key performance metrics.

Responsibilities and Duties

● Manage pharmaceutical, medical and healthcare clients and liaise with internal and external stakeholders, including key opinion leaders on specific therapeutic areas

● Forge strong relationships with clients and be the primary point of contact for key activities

● Collaborate with internal content production teams to generate digital assets including video, graphics, ad copy, and landing page URLs in order to create and deliver best-in-class social media and content-driven campaigns for our clients

● Point of liaison with clients on approval of campaigns and content; understanding their changing needs and adapting our approach to social media management for them accordingly

● Manage timelines, content calendars and project-manage marketing campaigns

● Deep-dive into social media analytics in order to gather actionable insights and generate monthly reports

● Stay up-to-date on industry changes to ensure our clients are always ahead of the curve on digital and social

Qualications and Skills

● Bachelor’s degree or equivalent in Pharmacy, Science or related scientic discipline

● At least 3-5 years of prior experience in pharmaceutical or healthcare industry

● Ability to conceptualize medical content and the analysis of data from clinical papers, assimilating them into slide presentations or reports

● Basic to Intermediate understanding of digital and social media platforms, their features and audiences

● Knowledge of Facebook Ad Manager and experience in running ad campaigns is a bonus

● Superior collaboration and teamwork skills; experience working with cross-functional teams

● Project management experience and adaptability: Ability to re-prioritise while operating within a fast paced environment, while continuously maintaining attention to detail, establishing priorities and meeting deadlines

● Intermediate level in MS Office software (Excel, Powerpoint) and/or Google for Work products (Google Analytics, Sheets, Slides)

Job Summary
• This role is responsible for leading a team of individual contributors, overseeing engineering solutions and project coordination for manufacturing. The role manages multiple projects by applying advanced subject matter knowledge, and ensures resource allocation, schedules, and costs align with goals and organizational roadmaps. The role maintains relationships internal and external stakeholders, drives process improvement initiatives, and champions operational excellence in manufacturing.

Responsibilities

• Lead a team of highly motivated engineers in manufacturing ink supplies for different Large Format market segments to meet NPI and line transfer goals.
• Drive existing tooling to derive productivity gains year on year, with automation and connectivity systems.
• Have sound knowledge and good fundamentals in our HP Thermal Inkjet Technology.
• Form great partnerships with various representatives from different HP business units.
• Own yearly and long-term planning on budgeting. You will be responsible to track, report, and meet the capital asset spend $, startup $ and expenses by the fiscal period to meet ESC pen cost.
• Engage, motivate and inspire the team to excel beyond basic expectations.
• Establish a strong winning culture, create the resilient can-do attitude with the team.
• Perform talent management responsibilities including recruitment, performance management, coaching and career development.

Education & Experience Recommended
• Four-year or Graduate Degree in Manufacturing Engineering, Mechanical Engineering, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 7-10 years of job-related experience or 5-7 years of management experience, preferably in engineering design and solutions, or a related field.

• Demonstrated solid technical competence and judgment.

• Program Management fundamental.

• Experience working in Operations or Manufacturing environment is a must.

• Existing People manager or Expert engineer is preferred.

Preferred Certifications
• Six Sigma Certification
• American Production And Inventory Control Society (APICS) Certification

Knowledge & Skills

• Effective communication skills across functions and geographies.

• Demonstrated planning and execution management skills in overcoming constraints.

• Complex problem solver

• Inspiring leadership with strong business acumen

• Excellent business acumen & broad technological understanding
• Agile Methodology
• Automation
• Computer Science
• Continuous Improvement Process
• Data Analysis
• Electrical Engineering
• Engineering Management
• Lean Manufacturing
• Manufacturing Engineering
• Manufacturing Processes
• Mechanical Engineering
• New Product Development
• Process Improvement
• Project Management
• Python (Programming Language)
• Software Development
• Software Engineering
• Supply Chain
• Systems Engineering
• Tooling

Cross-Org Skills
• Customer Centricity
• Prioritization
• Resilience
• Team Management
• Strategic Thinking

Impact & Scope
• Impacts function and leads projects requiring understanding of multiple disciplines or areas of HP.

Complexity
• Uses managerial concepts and company objectives to resolve issues in creative and effective ways.

Disclaimer
• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Sustainable impact is HP’s commitment to create positive, lasting change for the planet, its people, and our communities. This serves as a guiding principle for delivering on our corporate vision – to create technology that makes life better for everyone, everywhere.

HP is a Human Capital Partner – we commit to human capital development and adopting progressive workplace practices in Singapore.

Roles & Responsibilities / Job Description

The FSM shall be in charge of the following:

➢ Implement control of Flammable Material into the tunnel according to the

Company’s requirement. Training to be provided to Tunnel Attendants to

conduct such checks.

➢ Implement tunnel emergency evacuation plan according to the Company’s

tunnel SOP. Training to be provided to SIC, 2SIC and workers.

➢ Conduct weekly spot checks and inspection on flammable material in tunnel

per tunnel zone.

➢ Documentation with photos of weekly spot check per tunnel zone to be

submitted to the Company/Engineer on a weekly basis.

➢ Plan monthly fire drill at each tunnel zone of work and submit the fire drill report to the Company/Engineer.

➢ When required, participate in meetings and fire drill with SCDF and the

Company/Engineer.

➢ Plan, document and implement tunnel evacuation plan

➢ Coordinate directly with Distribution Control Centre (DCC), Tunnel Control

Centre (TCC) and all other Contractors working in the tunnel on the monthly fire

drill.

➢ The contractor shall be the main occupier at site and the FSM shall ensure that

all WSHC are equipped to provide Safety Induction Course for all workers

working in the Tunnel, including other Contractors.

➢ FSM shall work in collaboration with the Contractor to finalise the material for

the SIC course. FSM is to keep an attendance sheet record of SIC training

provided and to provide a sticker on the safety helmet with date stamp after the

worker attends the SIC course. The SIC course is to be conducted weekly, or

as and when required.

Qualification & Experience

Qualification of FSM according to SCDF requirement with minimum two (2) years of relevant experience.

• Revenue management by maintaining accuracy and overseeing the distribution strategy of the hotel and manage day-to-day yield operations.
• Setting Pricing Strategies to determine and set competitive room rates to stay in the limelight and earn higher revenue.
• Monitoring competitor performance; Effective yield management; Initiating promotions to generate business at key times.
• Optimize and expand distribution partnerships and yield management through Third Party Internet (TPI) / Online Travel Agent (OTA) website and own Global distribution System (GDS).
• Understand the Sales/Reservation flow and various booking channels, which would be key to correlating to area of performance management (Revenue generating and performance reporting).
• Maximize room revenue through both average room rate and occupancy percentage through efficient Revenue Management processes.
• Maintain all pricing within Opera PMS and third-party distribution channels.
• Ensure that price parity is maintained through all third-party distribution channels.
• Ensure correct rate positioning is achieved across all market segments for rooms.
• Compile and communicate clear and concise pricing policies for all current pricing and packages.
• Stay updated with market trend and new revenue tools and or software applicable for serviced suites to improve seamless connectivity with partners.
• Submit RFP for Travel Consortia. Support Sales in Corporate Rates Loading.
• To conduct regular audits to ensure that all channels of distribution are managed in accordance with strategies and guidelines.
• To prepare analysis and reports on rate and inventory management and strategy effectiveness on all on-line sales strategies; including scheduled and ad-hoc reports.
• Recognise and correct any rate parity issues with internet booking sources and Best Rate Guarantee claims.
• To propel key market strategies by identifying opportunities for incremental revenue through analyses, supporting tactics to include the establishment of differential pricing based on market segments, demand, positioning, etc.
• To ensure competitive research and market intelligence through to the setup of a system of competitive price shopping, continuous monitoring of competitor performance, strategies, demand, supply etc.
• To ensure that all channels of distribution - l.e, direct sales, GDS, and the internet - are fully optimized without any conflict in distribution, representation and positioning.
• To ensure the hotels data set on CRS, GDS, PMS, S&C System and RMS remains current and correct.
• To direct reservations by training pertinent departments on revenue management techniques and its execution, managing reservations goals, and providing daily/weekly selling guidelines/strategies for agents and pertinent accounts,
• To drive revenue management culture throughout the hotels, by educating hotels' staff on Revenue Management concepts and techniques (overselling. pricing, upselling, etc).
• To assist the Director of Sales & Marketing in review of monthly forecast, reporting and annual sales budget for senior management approval.
• To assist the Director of Sales & Marketing in exercising all reasonable care in safeguarding the hotels and the hotel’s propriety information.
• To aid in the department’s administrative tasks and ad-hoc project processes.

Main Responsibilities:

• Assess organizational needs and design inclusion and empowerment programs in full collaboration with HR to ensure that these initiatives are aligned with the company’s broader HR strategy,
• Lead the execution of these programs, ensuring that strategies are implemented effectively and deliver real value to the organization.
• Tailor these programs to meet the needs of different regions, ensuring that local cultural nuances are respected while fostering global cohesion, ensuring that employees from diverse nationalities feel supported and empowered.
• Lead the design, execution, and facilitation of other internal events that promote inclusion and collaboration.
• Facilitate workshops, interventions, and events that focus on experiential learning, allowing employees to engage with practical, hands-on activities where theory is embedded in action.
• Encourage a culture of experimentation, where employees can take small steps, make progress, and learn through real-world application
• Provide coaching and mentoring to employees at all levels, using a systems thinking approach to help them navigate complex challenges and grow both personally and professionally.
• Use storytelling as a tool to make abstract concepts relatable and actionable, fostering alignment and enthusiasm across different teams and functions.
• Utilize your external network to build relationships with local businesses, thought leaders, and organizations in Singapore, identifying opportunities for collaboration
• Supervise the Organization all events like tech talks and inspire talks, CSR activities, team building events especially sportive ones and the annual DnD (Diner and Dance)
• Help in the organization of other transversal events organized by the departments (ex Hachackton, inclusion/onboardings days, …)
• Coordinate with the head of communication to ensure the proper communication is done on these events
• Coordinate with the other entities in Singapore or with Head office for organizing transversal events

Legal and Regulatory Responsibilities:

• Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer/Compliance Officer.
• Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence.
• Make sure all the activities and expenses follow the local rules, with a particular attention to the procurement ones.

Qualification and Profile

• Systems Thinking & Complexity Management: Strong ability to understand and address the interconnected challenges within a diverse organization, designing programs that solve both immediate and long-term issues.
• Program Design, Execution, and Facilitation: Proven experience in not only designing but also executing and facilitating empowerment and inclusion programs, with a focus on experiential learning where theory is applied through hands-on activities.
• Management 3.0, Solution-Focused & Host Leadership: Experience in applying Management 3.0, solution-focused approaches, and host leadership principles to foster collaboration and autonomy.
• Workshop & Learning Program Design: Expertise in designing and facilitating workshops and learning programs from various schools of thought, emphasizing practical application and employee engagement.
• Coaching & Mentoring: Skilled in coaching and mentoring employees from diverse backgrounds, fostering personal and professional growth, and helping individuals navigate complex challenges.
• Public Speaking & Storytelling: Exceptional communication skills, including the ability to inspire and engage diverse audiences through public speaking and storytelling.
• Cultural Awareness & Inclusion: Deep understanding of how to foster a culture of inclusion that respects and celebrates the diversity of more than 20 nationalities.
• Organizational Development (OD): A background in organizational development is a plus, particularly in designing interventions that support employee engagement and organizational change.
• Your ability to connect with people from all levels of the organization, as well as the external business community, will be critical to the success of this role.
• Ability to work under pressure and prioritizeactivities to deliver results
• Effectiveness at decision making and dealing with issues
• Ability to cooperate and work across disciplinesand with other departments

Next Step

Click "apply" or send resume to Grace Chen - [email protected]

EA LIcence No.91C2918 | Personnel Registration No. R1329706

Tasks and duties:

• Coaching and training sales, marketing, and management professionals.
• Building a sales pipeline through the acquisition of new prospective clients.
• Creating new sales opportunities.
• Maintaining good relationships with existing customers.
• Researching market trends.
• Preparing reports and sales forecasts.
• Achieving sales targets and key performance indicators (KPIs).
• Excellence in verbal and oral communication skills.