Job Overview

We are seeking a highly capable and results-oriented Shop Sales Manager to oversee operations across multiple shop locations. The ideal candidate will be responsible for driving sales performance, ensuring operational excellence, and leading teams to deliver outstanding customer experiences. This role requires a hands-on leader who thrives in a dynamic environment and can balance strategic planning with daily operational management.

Key Responsibilities

Sales Strategy & Business Growth:

• Develop and execute sales strategies to achieve and surpass revenue targets for multiple shops.
• Monitor sales trends, identify opportunities for growth, and implement action plans to maximize sales performance.
• Organize and oversee promotional activities to attract customers and boost sales.
• Analyze sales data and provide actionable insights to senior management.

Operations Management:

• Ensure smooth day-to-day operations of all shop locations, focusing on operational efficiency and consistency.
• Conduct regular site visits to monitor shop performance and identify areas for improvement.
• Collaborate with inventory teams to maintain optimal stock levels and prevent shortages or overstocking.
• Ensure all shops comply with company policies, procedures, and industry regulations.

Team Leadership & Development:

• Recruit, train, and mentor shop teams to enhance their skills and performance.
• Set clear performance goals for staff and provide regular coaching and feedback.
• Foster a positive work environment that encourages teamwork and high morale.
• Organize regular team meetings to communicate updates and align on business objectives.

Customer Experience:

• Ensure excellent customer service standards are maintained across all shops.
• Address customer concerns and resolve issues promptly and professionally.
• Gather customer feedback to implement improvements and enhance satisfaction.

Compliance & Safety:

• Ensure all shop operations comply with workplace safety standards and local laws.
• Regularly review processes to ensure adherence to company policies and compliance requirements.

Requirements:

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Minimum of 5 years of experience in sales or shop management, preferably across multiple locations.
• Proven ability to meet and exceed sales targets consistently.
• Strong leadership and organizational skills with experience managing diverse teams.
• Excellent communication and interpersonal skills to interact with teams, customers, and stakeholders.
• Proficiency in computer applications, including.
• Microsoft Office Suite (Excel, Word, PowerPoint).
• POS (Point of Sale) systems and retail management software.
• CRM tools and sales analytics software.
• Familiarity with digital marketing tools is a plus.
• Strong analytical and problem-solving skills for addressing operational challenges.
• Knowledge of local market trends and customer preferences.
• Multilingual proficiency is an added advantage.
• Awareness of workplace safety standards and regulatory compliance.

Why Join Us?

• Opportunity to manage and grow operations across multiple shop locations.
• Collaborative and fast-paced work environment that values innovation and excellence.
• Comprehensive benefits package, including [list benefits like medical insurance, performance bonuses, etc.].
• Be part of an organization that invests in professional development and career growth.

We are looking to expand our logistic company to other sector. Your role will be responsible for winning new business by penetrating new clients. This role will be expected to set demanding personal goals, work as hard as necessary to get things done, take challenges head on, and remain resilient in the face of difficulties. We are looking for candidate with 2 to 4 years of experiences in business/logistic field.

Responsibilities:

• Collaborate with other departments, including sales, operations, and finance, to ensure a seamless customer experience.
• Develop SOP’s for strategic accounts in association with Site Manager, Operations Manager, IT Manager and associates internal colleagues where applicable, to detail all processes, rate structure, capturing of customer identified KPI’s.
• Attend targeted networking events.
• Identify current state, desired future state, pains & desired gains of prospects.
• Partner with Account Manager & Carrier Sales to build ideal solution & pricing for the prospect.
• Partner with Leadership, Account Manager & Carrier Sales to identify new opportunities to upsell, cross-sell product & service offerings.
• Build and maintain strong relationships with existing clients and stakeholders. Candidate with outgoing personality is a plus.
• Analyze market trends and competitor activities to identify business opportunities.
• Prepare and present proposals to clients that align with their business needs and objectives.
• Participate in industry events and conferences to promote the company and build relationships with potential clients.
• Prepare and present business development reports to senior management on a regular basis.

C47127

Key Requirements:

• Bachelor’s degree or master’s degree in computer engineering or related field.
• Must have oral and written communication abilities for both English and Vietnamese languages
• Proven working experience in test delivery or equivalent role with at least 10 to 15 years relevant experience in large and complex organizations, preferably in Banking and Finance and at least 5 years’ senior manager experience in testing.
• Extensive experience in managing end-to-end delivery of testing services from multiple vendor test service providers.
• Good knowledge in managing data migration projects including conversion testing.
• Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps.
• A proven, successful track record of managing shared IT service development and/ or IT Testing Services.
• Demonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and services.
• Strong domain knowledge on Core Banking, Cards and Secured Loans. Experience in managing testing one or more areas of these domains will be an advantage.
• Strong attention to details, excellent analytical and problem-solving skills.
• Experience in managing multiple external testing service providers.
• Experience in managing multi-cultural, diverse, direct and virtual teams.
• Experience in various testing tool suites like JIRA, TOSCA, UFT/QTP, Loadrunner/Performance Center, ALM / Quality Center, Selenium etc.
• Must display a high level of professional judgment, commitment, integrity, and teamwork.
• Excellent client facing, internal communications skills.Testing or quality certifications, PMP certifications, and Test Maturity Model integration (TMMi) Framework awareness will be preferred.

Technical Skills:

• Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps.
• Experience in various testing tool suites like JIRA, TOSCA, UFT/QTP, Loadrunner/Performance Center, ALM / Quality Center, Selenium etc

Provide technical guidance, product knowledge, and exceptional customer service to clients, ultimately driving sales and fostering lasting relationships.

Product Expertise:

· Develop an in-depth understanding of the jewelry products offered, including materials, craftsmanship, and design.

· Stay updated on industry trends, new materials, and innovative techniques in jewelry manufacturing.

Customer Engagement:

· Build strong and lasting relationships with clients, understanding their preferences and needs.

· Provide personalized product recommendations and solutions based on technical knowledge and customer requirements.

Technical Consultation:

· Offer technical guidance and explanations to customers regarding jewelry specifications, such as metals, gemstones, and craftsmanship.

· Address customer inquiries and concerns with accuracy and professionalism.

New Customer Acquisition and client retention

· Identify new customers and working closely with other teams to generate leads.

· Nurture existing customer relationships through follow-up and after-sales support.

· Seek opportunities for upselling and cross-selling to existing client

Market Analysis:

· Monitor market trends and competitor activities to identify opportunities and challenges.

· Provide feedback to the product development team to enhance existing products or develop new offerings.

Order Processing:

· Manage the order process, including pricing, invoicing, and delivery coordination.

· Ensure accuracy in order fulfillment and customer satisfaction post-purchase.

Sales Reporting:

· Maintain accurate records of sales activities and customer interactions.

· Generate sales reports and provide insights to the management team.

Staff Training and Development:

· Create and execute training programs for sales associates, emphasizing product knowledge and customer service skills.

· Maintain and update training materials and manuals.

About Us

We're an award-winning team pioneering the future of customer engagement through BW.LAND, an innovative metaverse platform, and Bytebuddy, our signature character IP. We have a track record collaborating with global brands like McDonald's and CapitaLand to create groundbreaking Web3 projects that consistently gain industry-wide recognition and visibility. We push the boundaries of what's possible in the metaverse space, creating immersive digital experiences that set new standards in the industry. By joining us, you'll be working alongside proven innovators who are shaping the future of digital engagement through high-profile, cutting-edge projects.

Bandwagon Labs is the Web3 innovation arm of Bandwagon, a dynamic media & entertainment powerhouse with over a decade of industry impact.

Role Overview

We're seeking a dynamic Marketing & Community Manager to drive the brand presence of BW.LAND, Bytebuddy, and nurture our growing community. This role combines creative marketing strategies with hands-on community engagement to build and maintain strong relationships with our users across multiple platforms.

Roles & Responsibilities

• Develop and implement comprehensive marketing strategies for BW.LAND and Bytebuddy
• Plan and execute digital marketing campaigns and posts to drive followers, platform adoption, and community growth
• Work with our creative team to produce engaging content across various channels to market our metaverse platform and character IP
• Track and analyse marketing metrics to optimise campaign performance
• Lead community engagement initiatives on Social Media
• Moderate community channels and ensure adherence to community guidelines
• Organise and host virtual events within BW.LAND to drive user engagement
• Gather and synthesise community feedback for product development team
• Foster meaningful discussions and maintain an active, positive community atmosphere
• Host physical community events
• Develop compelling social media, newsletters, and marketing materials
• Create and maintain content calendar for all platforms
• Produce regular community updates and announcements
• Craft educational content to help users navigate BW.LAND platform

Preferred Experience & Skills

• 3+ years of experience in marketing and community management
• Track record of growing and engaging online communities
• Understanding of Web3, gaming, and metaverse ecosystems
• Experience with social media management and analytics tools
• Proficiency with design tools (Canva, CapCut Photoshop) for content creation
• Experience managing communities on Telegram, X, Instagram, TikTok, or similar platforms

Alternative Qualifications

We strongly encourage applications from candidates who may not meet all traditional requirements but can demonstrate exceptional capability through:

• Success in growing and managing their own social media presence
• Building and maintaining active online communities
• Creating engaging content and maintaining consistent engagement
• Self-initiated projects showing community building skills
• Demonstrated ability to learn complex topics quickly
• Strong interest and self-taught knowledge in Web3/gaming/metaverse

Essential Qualities

• Excellent written and verbal English communication skills, with other languages a plus
• Self-motivated with strong organisational abilities
• Ability to work independently and manage multiple priorities
• Genuine passion for Web3, gaming, and digital communities
• Creative problem-solving abilities
• Quick learning capability and adaptability

What We Offer

• Competitive salary and benefits package
• Remote working flexibility
• 1-month work from anywhere in the world
• Medical, Dental and Hospital insurance coverage
• Opportunity to shape the future of metaverse experiences
• Opportunity to work with leading global brands with high visibility
• Professional networking opportunities with industry leaders
• Professional development opportunities
• Access to cutting-edge Web3 technology

Location

• Based in Singapore (preferred)
• Singapore Citizen, PR, LTVP (preferred)
• Employment Pass sponsorship available for exceptional candidates

Additional Positions (International)

• Remote positions available for strong candidates from other locations
• Must be able to align with Singapore business hours (SGT/UTC+8) for key meetings and community events
• Experience working with Asian markets is a plus

Assess gaps and opportunities based on stakeholder feedback to improve business processes.

Build good relationships with industry players.

Carry out recruitment and retention efforts for the department.

Develop business development plans that follow business development strategies.

Develop business reports on new revenue streams, improved products and new businesses.

Develop measures to ensure corporate regulations are followed.

Develop new business proposals based on market demand.

Develop new product service offerings to meet market demands.

Develop plans to use new technologies for business processes.

Engage with business partners, suppliers and vendors for new business agreements.

Obtain insights from business network on developments in product offerings and production.

Propose department's financial budget for management approval.

Provide on-the-job training and performance evaluation for staff.

Review business development with stakeholders.

Review regulatory restrictions on new business ventures.

Review risk assessment and financial modelling of new business ventures.

Review targets and goals across teams.

Support stakeholder engagement sessions for new portfolios.

Use business network and support knowledge sharing sessions to explore new business opportunities.

Work with stakeholders to review gaps and opportunities in businesses.

• Handle the regional procurement team in their day-to-day activities.
• Responsible for placing supplier agreements in consideration of sales and operations requirements.
• Create and expand relationships with existing and new suppliers and perform research on market development on suppliers.
• Manage all rate negotiations with the suppliers and explore other opportunities to make optimal use of the suppliers’ portfolio.

Requirements:

• Diploma in Logistics and Supply Chain Management or equivalent
• At least 5 years of procurement experience in container shipping (shipping/freight forwarding).
• Strong market knowledge in sea freights and transportation.
• Proven leadership skills with good negotiation and analytical skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

The Business Development Manager’s responsibilities include but are not limited to:

• Developing growth strategies and plans with clear metrics to evaluate success.
• Managing and retaining relationships with existing clients.
• Increase client base by identifying and exploring potential new clients.
• Negotiating with stakeholders and drafting business proposals.
• Identifying and mapping business strengths and customer needs.
• Conducting market research to identify new business opportunities and viable income streams.
• Attending conferences, meetings, and industry events to network and promote the company.
• Developing ways to improve the customer experience and build brand loyalty.
• Working with the marketing team to ensure that prerequisites (like prequalification or getting on a vendor list) are fulfilled within a timely manner.
• Ensuring all team members represent the company in the best light.
• Presenting business development training and mentoring to business developers and other internal staff.
• Researching and writing business proposals that are persuasive and well-structured.

We are looking for an energetic Business Development Manager (Education) to help us expand our education business on a regionally basis.

The selected person will solely responsible to create and apply an effective marketing strategy for regional client acquisition.

Responsibilities

• Develop a sustainable growth strategy

• Conduct research to identify new markets

• Strategize marketing campaign to penetrate the new markets

• Sustain long-term relationships with new and existing customers

Requirements and skills

• Proven working experience in Education industry is a critical requirement

• Proven track record in Education industry

• Knowledge in either SSG framework or Private Education framework

• Proficiency in MS Office and CRM software (e.g. Salesforce)

• Proficiency in English & Mandarin

• Ability to gather research materials

• Good communication and negotiation skills

• Experience in customer support

• Planning: Create a timeline for project completion, designate resources, and prepare budgets
• Monitoring: Keep track of project progress and ensure tasks are finished on time
• Communication: Keep stakeholders informed throughout the project
• Risk management: Identify, evaluate, and control risks to the organization's resources and profits
• Collaboration: Work with higher management to streamline the project management process

Job Description

As the Operation Manager, you will oversee the daily operations and customer service aspects of Project WATT, ensuring efficient resource management, seamless service delivery, and high customer satisfaction. Additionally, you will take ownership of product training, organizing and implementing training programs for customers and internal teams to ensure smooth product adoption and usage.

Responsibilities

· Plan and manage the deployment of WATT products and services, ensuring efficient resource utilization.

· Oversee the establishment and management of service centers, ensuring high levels of customer satisfaction.

· Develop and deliver product training programs for customers and internal teams, including creating training materials and conducting sessions.

· Collaborate with technical teams to address customer feedback and operational challenges.

· Collect feedback from training sessions and improve training materials and processes.

· Ensure compliance with operational standards and regulatory requirements.

· Develop and optimize operational processes, reducing costs and improving efficiency.

· Lead and manage a team of operational staff, providing training and performance feedback.

Requirements

· A Bachelor’s or Master’s Degree in Business Administration, Operations Management, or a related field.

· Candidates with 5-7 years of experience in operations, customer service, or resource management will be given priority.

· Strong leadership and team management skills.

· Experience in developing and implementing operational workflows and training programs.

· Excellent communication and problem-solving abilities.

Reporting to:

Executive Director

JOB SCOPE

To be able to manage and execute the company projects in building construction which covers:

• Ability to oversee the entire process and knowledgeable in project management relating to all operational and administration procedures
• Carry out project planning, cost control and project documentation
• Provide the direction in construction planning, coordinate works with sub-contractors, Client and Consultants to ensure overall construction progress based on schedule of works
• Ensure timely and smooth progress of works
• Ensure quality of works is achieved and safety & environmental regulations are complied with
• Ensure project activities complied with the Company’s ISO system
• Lead a team of project staff

JOB REQUIREMENTS

• Dynamic and motivated personality with good communicative and interpersonal skills
• Good leadership to lead a team of project staff
• Possess Construction Safety Course for Project Manager Certificate
• andarin knowledge is essential to be able to communicate with Mandarin speaking owner and subcontractor.

• Facilitate and conduct internal auditing to ensure compliance to applicable current ISO standards and regulations
• To conduct daily site safety inspection, safety Training and Tool-box meetings
• Liase closely with the project managers on workplace safety to maintain a high level of safety at the sites
• To maintain the EHS system
• Ensure risk assessment for all work activities and propose recommendation and also review them when necessary.
• Lead and Manage emergency situations
• To follow up main contractor EHS matters
• Monitor site safety programs
• Responsible for all incidents and investigations
• Manage safety audits on sites
• Conduct investigations of WSH infringement and industrial accidents and recommend remedial actions
• Prepare monthly safety report
• Any other duties that may be assigned
• Minimum 5 years of working experience in the related field
• Have to be independent to deal with all sites on any safety issues.
• Familiar with regulatory requirements to workplace safety and health and all other aspects of safety
• Possess high level of initiative, strong interpersonal and communication skills
• When submitting applications, expected and last drawn salary to be included with the earliest availability date/notice period
• Interested applicants, please email your resume to [email protected]

Job Description

· Oversee tender administration, including, but not limited to: Sourcing and preparation of all information and documentation related to tender submissions, for participation in tender exercise

· Preparation of bill of quantities which involves quantity take-off, materials sourcing, and measuring and estimating material and labour costs used in the tendering process

· Evaluation of quotations from sub-contractors and suppliers according to tender requirements, and timely submission of quotations

· Oversee contract administration, including, but not limited to: Familiarise and fully understand the legal and commercial aspects of contract documents, and the scope of work for the project

· Handle contractual disputes

· Source, negotiate and procure trade packages including drafting of sub-contract document

· Administration of Extension of Time claim

· Provide monthly updates of project budgets

· Monitor, review, and recommend Subcontractor’s variation order

· Ensure timely submission of Variation Orders cost on a periodic basis; timely submission of monthly progress claims

· Effective follow-up on payment certificate and payment with the clients; final account closing

· Provides leadership to team members, and effectively resolves any issues that arise

Requirements

· Minimum education qualifications: Diploma/Degree in Quantity Surveying or construction-related discipline

· Minimum years of experience: 10 years’ work experience in a related field of work

· Possess knowledge and expertise in managing projects and tenders in the construction field

· Meticulous and detail-oriented

· Good organisation skills, and able to multi-task

· Good written communication skills in English

· Strong communication and negotiation skills

· Ability to work independently, and under pressure, to meet deadlines

Responsibilities

Marketing Strategy & Planning

• Develop and implement comprehensive marketing strategies to promote training courses.
• Conduct market research to understand trends, customer needs, and competitor activities.
• Create annual and quarterly marketing plans aligned with organizational goals.

Content Creation & Campaign Management

• Design and oversee marketing campaigns across digital and traditional channels.
• Create engaging content, including brochures, email campaigns, social media posts, and video promotions.
• Manage website updates to ensure accurate and appealing course information.

Digital Marketing & Analytics

• Plan and execute SEO/SEM, social media, and email marketing strategies to drive traffic and enrollments.
• Analyze campaign performance and use data-driven insights to optimize marketing efforts.
• Manage and grow the organization’s presence on platforms like LinkedIn, Facebook, and Instagram.

Partnership Development

• Collaborate with educational institutions, healthcare providers, and community organizations for co-marketing initiatives.
• Build relationships with key stakeholders to enhance the organization’s credibility and reach.

Budget Management

• Develop and manage the marketing budget to maximize ROI.
• Allocate resources effectively to support campaigns and initiatives.

Team Leadership & Collaboration

• Lead a small marketing team, providing direction, mentoring, and performance evaluations.
• Collaborate with course coordinators and instructors to ensure marketing materials align with course objectives.

Requirements

Educational Background

• Bachelor’s degree in Marketing, Business Administration, Communications, or a related field.
• Additional certifications in digital marketing or healthcare marketing are a plus.

Experience

• Minimum 5 years of experience in marketing, with at least 2 years in a managerial role.
• Experience in marketing for education, healthcare, or social services industries is highly desirable.

Skills

• Strong knowledge of digital marketing strategies, including SEO, PPC, and email campaigns.
• Proficiency in tools like Google Analytics, social media platforms, and marketing automation software.
• Excellent written and verbal communication skills with the ability to craft compelling content.
• Analytical mindset with experience in using data to drive marketing decisions.
• Strong project management and organizational skills.

Personal Attributes

• Creative thinker with a passion for education and community impact.
• Collaborative and able to work effectively with cross-functional teams.
• Results-oriented with a focus on achieving enrollment and engagement targets.

Benefits

• Competitive salary and performance bonuses.
• Opportunities for professional development and upskilling.
• A meaningful role contributing to education and community welfare.

Must have experience in test management activities

Have experience in Banking in Core Banking, Cards, Payments, and overall Digital Banking area Have experience in Company Applications like BWC, RBK, PIB, TMRW, SPL, VSM, REM, ATM, EFT, EAI, WAM, CEP, ALT, EST, SMS – GW, ICH, VSA, GLN, R2W, PIB, IVR, TMRW, IBR, HBK, CRM, BWC, LCG, LGG.

The Fleet Manager has a clear understanding of company SMS and oversees their assigned fleet of vessels and is responsible for ensuring their safe, efficient, and cost-effective operation. This role requires a deep understanding of maritime operations, technical knowledge, regulatory compliance, and effective leadership. Here are the typical duties and responsibilities associated with this position

Functions and responsibilities

1. Fleet Operations Management:

(A) Develop and implement strategies to optimize the operation and performance of the global fleet, ensuring adherence to industry best practices and standards.

(B) Oversee vessel scheduling, routing, and voyage planning to maximize efficiency, minimize costs, and meet customer requirements.

2. Technical Maintenance and Repairs:

(A) Coordinate and supervise technical maintenance, repairs, and dry-docking activities for the assigned fleet, ensuring compliance with safety regulations and maintenance standards.

(B) Manage planned maintenance systems and work closely with technical teams to address vessel technical issues promptly.

3. Regulatory Compliance:

(A) Ensure the fleet's compliance with all relevant maritime laws, regulations, international conventions, and industry standards to maintain a high level of safety and avoid penalties.

(B) Collaborate with regulatory affairs teams to stay updated on regulatory changes and implement necessary adjustments within the fleet.

4. Cost Management and Budgeting:

(A) Develop and manage budgets for the fleet operations, including fuel costs, maintenance, repairs, insurance, and other operational expenses.

(B) Implement cost-saving measures and efficiency improvements to achieve financial targets and maximize profitability.

5. Safety and Security:

(A) Promote a strong safety culture and ensure compliance with health, safety, and security protocols across the fleet.

(B) Implement safety training programs and regularly conduct safety audits to identify potential hazards and mitigate risks.

6. Communication and Coordination:

(A) Foster effective communication and coordination among vessel crews, technical teams, shore-based staff, and other stakeholders to ensure smooth operations and timely issue resolution.

(B) Conduct regular meetings to align goals, share best practices, and address challenges within the fleet.

7. Performance Monitoring and Analysis:

(A) Establish key performance indicators (KPIs) to measure and monitor the fleet's operational performance, efficiency, and safety standards for team leaders on board and ashore.

(B) Analyse data and trends to identify areas for improvement, implement corrective actions, and optimize fleet performance.

8. Vessel Acquisitions and Dispositions:

(A) Collaborate with the sales and purchase team to assess and make recommendations for vessel acquisitions, sales, or disposals based on market conditions, operational requirements, and cost-benefit analyses.

(B) Participate in negotiations and decision-making processes related to fleet expansions or reductions.

(C) Follow Management of Change process on vessel acquisition and disposal.

9. Environmental Compliance and Sustainability:

(A) Ensure compliance with environmental regulations and industry sustainability initiatives, promoting responsible and environmentally friendly operational practices.

(B) Implement strategies to improve the fleet's environmental performance and reduce its carbon footprint.

10. Stakeholder Engagement:

(A) Engage with customers, charterers, vessel the company, and other stakeholders to maintain strong relationships and understand their requirements and expectations.

(B) Address concerns and feedback to enhance service quality and customer satisfaction.

The Fleet Manager's role is critical in efficiently managing the company's fleet, maintaining compliance with regulations, ensuring safety and environmental responsibility, and optimizing overall fleet performance and profitability.

Education and Qualifications

The applicant should possess the following qualifications

1) A degree in marine engineering or equivalent studies, and

2) A CoC Class 1 (Marine Engineer Officer), and

3) Have on-shore experience of at least 7 years in a similar or related position

Job-Specific Skills:

• Strong knowledge of bulk vessels’ technical requirements and voyage regulations
• Excellent project management skills
• Very good negotiation skills
• Very good people management skills
• Team work and cooperation
• Very good organisational skills
• Worldwide operations require fluency of the English language.
• Ability to speak either Russian, Ukrainian or Turkish in order to ensure efficient communication with on-board crew, or
• Fluency in Chinese to ensure efficient communications with suppliers and shipyards in China.
• PC literacy

Responsibilities:

• Ensure team briefings are carried out before each service period
• Implement and ensure that Food Safety and Hygiene standards are met at all times
• Ensure that all food is prepared according to quality, taste and hygiene guidelines established by the Company
• Train and develop the team to deliver the food to a high standard
• Ensure readiness for service and that the pace is set for peak times
• Ensure that all food is presented for service in a timely manner and in correct sequence
• Deal with any customer returns of food in a timely manner
• Check and sign for all deliveries
• Ensure that outlet is stocked with adequate levels of inventory
• Participate in monthly physical stock take of the Outlet, including but not limited to plates, bowls and crockery
• Control wastage
• Handle guests’ special requests and complaints
• Ensure that the Kitchen Assistants and Kitchen Crew are able to handle their duties properly and well groomed, properly attired and efficient.
• Ensure that the highest standard of cleanliness is maintained including the maintenance of furnishings and equipment and the proper set up of the Outlet and connected areas
• Assist your superior in Implementing and developing of training programs
• Perform miscellaneous job-related duties as assigned

• Develop and implement operational strategies aligned with the company's goals and objectives.
• Identify opportunities for process improvement, cost reduction, and revenue generation.
• Establish key performance indicators (KPIs) and metrics to measure operational performance and track progress.
• Allocate resources effectively to maximize productivity and minimize waste.
• Manage staffing levels, including hiring, training, scheduling, and performance evaluation.
• Optimize utilization of equipment, machinery, and facilities to ensure efficient operations.
• Ensure compliance with health and safety regulations and industry standards.
• Implement safety protocols, procedures, and training programs to prevent accidents and promote a safe work environment.
• Conduct regular inspections and audits to identify potential hazards and mitigate risks.
• Develop and manage departmental budgets, forecasts, and financial plans.
• Monitor expenses, analyze variances, and implement cost-saving initiatives to optimize operational efficiency.
• Identify opportunities for revenue growth and profitability enhancement through cost-effective measures.

- should have a strong strategic mindset with the ability to develop and execute plans to penetrate new markets or expand existing ones.

- Proficiency in conducting market research, analyzing trends, and identifying opportunities and challenges within target markets is essential.

- Demonstrated experience in business development, including identifying potential clients or partners, nurturing relationships, and closing deals to drive revenue growth.

- Strong leadership skills to guide and motivate teams, set objectives, and oversee the execution of market development strategies.

- Effective communication skills, both verbal and written, are necessary for presenting proposals, negotiating contracts, and building relationships with clients, and team members.

- Understanding of financial principles and metrics to evaluate the financial viability of market development initiatives and track performance against targets.

- Ability to think creatively and innovatively to develop unique market strategies and solutions that differentiate the company from competitors.

Job Description

We are looking for a passionate and experienced General Manager to oversee and lead the operations of our established restaurant. The successful candidate will ensure smooth day-to-day operations, deliver excellent customer experiences, and contribute to the long-term success of the business.

Key Responsibilities

1. Operational Management

• Oversee all aspects of the restaurant's operations, ensuring efficiency and compliance with local regulations.
• Maintain high standards of food quality, hygiene, and service.
• Develop and implement operational procedures to improve efficiency and guest satisfaction.

2. Team Leadership

• Lead, motivate, and manage the team to achieve operational excellence.
• Organize and oversee staff training and development programs.
• Manage staff scheduling to ensure adequate coverage during operational hours.

3. Customer Service Excellence

• Ensure a high level of customer satisfaction by addressing feedback and resolving issues promptly.
• Monitor service standards and identify areas for improvement.

4. Financial Accountability

• Manage budgets, control costs, and optimize operational efficiency.
• Monitor key performance indicators (KPIs) and prepare regular reports on financial and operational performance.
• Work closely with suppliers to negotiate favorable terms.

5. Strategic Planning

• Collaborate with management to develop and execute business growth strategies.
• Analyze market trends and customer preferences to recommend promotional activities or menu adjustments.

Requirements

• At least 5 years of proven experience in a managerial role within the F&B industry.
• Strong knowledge of restaurant operations, including service standards, food safety, and hygiene practices.
• Excellent leadership, communication, and problem-solving skills.
• Familiarity with budgeting and financial management.
• Ability to work flexible hours, including weekends and public holidays.

Preferred Qualifications

• Diploma or degree in Hospitality Management, Business Administration, or a related field.
• Knowledge of Chinese cuisine or experience in managing similar concepts is advantageous.
• Proficiency in English is required; additional language skills are a plus.

Come and join our dynamic team at PLONK as our Food Services Floor Manager.

Great conditions and salary offered to an experienced candidate.

Duties include:

• Rostering and staff team management
• Overseeing daily operations
• Facilitating meetings and coordinating communication
• Running promotions and specials for the restaurant
• Ordering supplies and coordinating the inventory reports
• Providing financial reports

Apply now.

Civil Construction Manager

Site Management - 6 days work

Primary roles

1. Plan, prioritize and manage assigned projects, involved in the areas of pre-planning, budgeting, resources allocation, contract negotiation, drawings submission, progress claim, and worker coordination, to ensure that the team’s resources are used effectively and project deadlines are met.
2. Supervise construction site personnel and subcontractors, client & consultant, attend weekly project progress meetings, and monitor compliance with building and safety codes and regulations.
3. Ensuring the timely and cost-effective completion of construction projects.

Key Activities

• Determine and define scope of work and deliverables, manage construction schedule and activities
• Assess project estimations and budgets, inspect existing structures, create design plans, and review potential safety issues
• Responsible for negotiating the contracts of subcontractors, communicating with inspectors and architects, meeting with construction managers, and coordinating the delivery of materials with vendors.
• Collaborating with engineers, architects, designers and subcontractors to determine the specifications of the project
• Obtaining permits and licenses from appropriate authorities
• Determine needed resources (manpower, equipment and materials) from start to finish with attention to budgetary limitations
• Plan all construction operations and schedule intermediate phases to ensure deadlines will be met
• Project Planning & Scheduling
• Develop and maintain a detailed project schedule, coordinating with subcontractors and suppliers to ensure timelines are met.
• Plan and implement efficient workflows to avoid delays and improve productivity.
• Adjust schedules as needed, considering unforeseen circumstances or changes in project scopes

Risk Management

Identify potential risks and develop strategies to mitigate them. Conduct risk assessments, create risk management plans, and implement risk response strategies to minimize the impact of risks on project outcomes.

Team Management

Assemble and lead project teams, assigning tasks, and responsibilities to team members based on their skills and expertise. Provide clear direction and guidance to team members, facilitate effective communication, and promote collaboration among team members.

Schedule Management

Develop project schedules, defining tasks, dependencies, and timelines. Monitor progress, track milestones, and identify any deviations from the planned schedule. If necessary, adjust keep the project on track.

Quality Assurance

Ensure that project deliverables meet the required quality standards. Define quality criteria, establish quality control processes, and conduct regular inspections and reviews to monitor and improve the project's quality.

Reporting and Documentation

Responsible for generating regular progress reports and status updates for stakeholders. Document project activities, decisions, and outcomes to create a comprehensive project record.

Stakeholder Management

Identify project stakeholders and establish effective communication channels with them. Engage stakeholders throughout the project, manage their expectations, and address any concerns or issues that may arise.

Change Management

Handle changes that occur during the project lifecycle. Assess change requests, evaluate their impact on the project's scope, timeline, and budget, and implement appropriate change management procedures.

Continuous Improvement

Evaluate project performance and conduct lessons learned sessions to identify areas for improvement. Use feedback and insights gained from completed projects to enhance project management processes and practices within the organization.

Job Purpose

To be responsible for all the lease documentation of the commercial activities managed by Stellar Lifestyle.

Responsibilities

• Ensure efficiency and effectiveness in lease management/administration
• Deep understanding of commercial lease documentation and processes
• Manage the leases and information in real estate specific management system to ensure timely and accurate billing
• Ensure compliance to policy and all work instructions
• Oversee arrears management through close monitoring of payments
• Experience in managing and implementation of Point of Sales System and the collection of variable rent
• Manage enforcement of Landlord’s rights under tenancy agreements where necessary, including liaison with internal and external legal counsel
• Conduct process-reviews, to streamline processes to achieve high efficiency in work processes.
• Prepare monthly/ quarterly report and analysis for lease related activities

Qualifications & Work Experience

• Degree in Real Estate/Building or related qualifications preferred
• Min 8 years of experience in retail property leasing/marketing preferred
• Experience in handling lease management matters in a supervisory capacity preferred
• Prior knowledge in local planning regulations and land laws would be an advantage

Skills

• Positive, professional approach with a strong emphasis on providing excellent customer service
• Resourceful, self-driven and able to perform effectively in a dynamic and fast paced environment
• Meticulous with strong analytical ability
• Proficient in Microsoft Office

If you fancy a cool, easy-going atmosphere full of dynamic and spirited individuals, you are at the right place.

We are on the lookout for passionate, optimistic and fun-loving people to join our big family of Wonderful People.

With our wide array of hotels and brands, there are countless opportunities and exposure to work in different stories. You will be immersed with prospects in career and learning development, employee recognition, mentorship and benefits even when you travel.

Job Details (Here’s what you can expect!)

• You get to work primarily in 1 of our 25 hotels in Singapore
• 5 days’ work week
• Mobile and Duty meal allowance
• Attractive incentives and bonus
• Staff rates at Accor hotels in Singapore and worldwide
• Birthday leave

Responsibilities

• Lead and manage front office operations to ensure adherence to organisational standards and procedures
• Supervise the front office team’s service performance in response to guests' needs and requests to ensure guest satisfaction. Manage service recovery for escalated guests' concerns and feedback
• Ensure compliance with data protection regulations and security procedures for guest registration and payment transaction
• Monitor room inventory closely and ensure effective utilisation of rooms
• Organise and supervise the day-to-day housekeeping operations to ensure rooms and public areas are well-maintained
• Ensure workplace safety and security for staff and guests through compliance and prevention management. Manage emergency situations
• Identify and resolve deviations and irregularities in operations
• Plan manpower allocation and ensure smooth operations
• Provide coaching and guidance to improve staff work performance
• Review systems and processes for workflow and productivity improvement

Requirements

• Minimum 2 years of managerial experience in the hotel industry
• Passionate in delivering exceptional level of guest service
• Strong communication and problem-solving skills
• Works well under pressure in a fast-paced environment
• People-centric, outgoing, independent, and resilient
• Able to work shifts, including on weekends and public holidays