Marketing :

• Assist in monitoring active marketing programs and developing ways to improve those campaigns
• Submit ideas for experimental marketing programs designed to enhance and grow the company’s brand
• Be available as a resource for business development professionals who need assistance with completing large projects
• monitor, review and report on all marketing activity and results.
• Communicate to rest of sales and marketing team about new innovations and how they can be used to leverage marketing efforts.
• Work with the in-house and/or external designer to produce materials of visual impact and within brand guidelines. a) Marketing presentation kit, b) Brochure, shade card, c) Hangtag d) Advertising and Website, e) Powerpoint presentation.

Design :

• Support the marketing department with print and designs that incorporate and showcase the product’s unique selling features
• Coordinate with the marketing department to ensure that designs meet client’s and corporate standards
• Ensure that all designs comply with Intellectual Property Laws and the relevant national/international legislations
• Monitor the timeline of the project and conceptualise, design and implement the design project on time and within budget

Sales :

• Organize sales presentations and ensure that all sales presentation materials are prepared prior to deadlines
• Update customer records in the company database as required
• Collaborate with the sales support staff to monitor active sales orders and make sure that orders are completed on time
• Prepare quotations to customers
• Raise sample request to Sales Support & Services Department
• Ensure that the samples to customers are completed within the period of time provided

JOB SCOPE:

· Supporting the overall marketing strategy, coordinating various marketing activities, and ensuring efficient day-to-day operations.

· To provide marketing activities for club & multipurpose hall for private events.

· Planning, organizing, and coordinating tasks to meet deadlines and objectives.

REQUIREMENTS:

· Prior experience in supervisory or team leadership roles may also be required or preferred.

· Building and maintaining relationships with stakeholders and external partner’s contacts can contribute to the success of marketing operations.

· Strong problem-solving skills to address challenges and optimize marketing processes.

· Strong analytical, written, verbal and interpersonal communication skills.

ADDITIONAL INFO:

· Working hours and days: Monday to Friday (10am to 6pm) Sat (6pm to 9pm)

· Date of commencement: Immediate

· Benefits: 14 days Annual Leave

· Allowance: Transportation and HP allowance will be given

· Working location: Central (Chinatown MRT)

BENEFITS:

· Attractive salary

· Comprehensive medical benefits

· Leave benefits

· Training and Professional Development

Interested applicants may apply via www.seacaremanpower.com for the agency’s consideration

Only shortlisted candidates will be notified

Lic 95C4455

Overview*

The Care Manager supports and works within Alexandra Hospital, and collaborates with patient’s care team, community service providers, government agencies, and multi-disciplinary hospital and healthcare teams to provide coordination and continuity of patient care across the healthcare continuum; to support patients and their family members in navigating their healthcare journey with Alexandra Hospital within the Queenstown community.

Job Responsibilities*

You will be responsible for the following:

• Attending to medical queries received via a 24/7 integrated telephone hotline that forms a network for triaging patients, and provides an avenue to caregivers and community partners to connect with Alexandra Hospital for information relating to the health and well-being of patients and clients within Queenstown community.
• Ensures that the medical query is escalated to the appropriate medical provider and follows up with proper case closure
• Performs triaging for transitional care referrals and right sites care to other external providers when necessary
• Triage and assess patient's medical-nursing, psycho-social, functional status and daily activity needs; as well as their existing support system availability upon enrolment into programme.
• Provide guidance and assistance to Care Manager Associates in escalation of complex medical calls or referrals triaging when needed.
• Implement appropriate care coordination and transitional case management; and evaluate the outcomes accordingly.
• Synthesize assessment information to prioritize care needs and develop care plan and goals together with patient and/ or family/caregiver; with discussion with patient’s care team as well as community partners involved( if any).
• Work in partnership with patients and families/caregivers on the various ranges of services and available options in the patient’s community. Coordinate and follow up referrals outcome accordingly and in a timely manner.
• Adopt a multi-disciplinary approach with focus on coordination support. Make connections with transitional partners to facilitate support and assistance for individual to address social and health issue
• Conduct follow-up via phone calls and/ or home visits to ensure smooth coping of patients and caregivers.
• Promote and guide positive changes in patient’s lifestyle in the community.
• Monitor patient’s general medical condition during home visit and report to patient’s Principal Physician or primary care provider and/or community partner where necessary.
• Educate and promote advanced care planning, assist patients and their families/caregivers in planning for and improving end of life care, ensuring that choices are reflected in personalized care plans.
• Document assessments, plans, and outcomes promptly and accurately in the relevant system.
• Maintain high level contact with step-down facilities.
• Advocate for patients and their families/caregivers; and form strong relationships with community partners in order to work in the patient’s best interests.
• Participate in activities that contribute towards the improvement of patient care, including professional development sessions to develop relevant areas of knowledge, skills and attitudes.
• Participate in projects and/or community events organized by Alexandra Hospital or partners within Queenstown community.
• Any other duties as assigned by Reporting Officer.

Requirements*

• Degree or equivalent professional qualifications in Nursing, Social Work or Allied Health profession.
• 3 – 5 years of experience in healthcare settings is preferred.
• Knowledge in geriatric and community care will be an advantage.
• Ability to perform 24/7 shift work is required for this role.
• Strong team-player, with natural ability to interact with healthcare staff and community partners of all levels.
• Organised, analytical, able to fit different pieces of the puzzle together.
• Pleasant disposition, approachable, with strong interpersonal and relational skills.
• Good verbal and written communication skills. Ability to use local languages and dialects will be an advantage, especially coupled with experience interacting with and managing patients and caregivers.
• Independent worker, with strong initiative.
• Comfortable with ambiguity, unchartered territory, enjoy challenges and problem solving. Enjoys continuous improvements and embrace changes to actualize new initiatives.
• Equipped with basic computer skills in MS Words, Excel and PowerPoint.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

· Handle full set of accounts including GL and Reporting and monthly/yearly closing.

· Preparation of quarterly GST submission.

· For book keeping accounts. Record and classify all accounting transactions. Make sure correct accounts, posts, verifies and balances debit and credit entries. Manage accurate and timely closing of books for the monthly and yearly.

· Check accounting transactions to locate and resolve discrepancies.

· To identify improvement areas and develop good accounting control procedures and best practice to enhance accounting quality and efficiency Keep accurate records.

· Coach a small team of bookkeepers.

· Perform other related duties as assigned by accounts manager.

Requirements:

· Candidate must possess at least Diploma or LCCI/ Degree in Accountancy / ACCA Level 2 or equivalent

· At least 1 – 2 years of relevant experience in full sets of accounts

· Prefer experience in Xero accounting software.

· Positive attitude

· Good written and oral communication skills in English and Mandarin

· Able to multi-task and work in a fast pace environment

· Proficiency in MS Word and Excel

Assistant Technical Manager / Technical Manager $5500-7500

Roles & Responsibilities

Job Overview: We are seeking an experienced, detail-oriented assistant technical manager / technical manager to join our dynamic team at a construction project in Singapore. In this position, you will play a key role in the overall success of our organization by planning, managing, and monitoring the engineering functions. You will be responsible for overseeing various technical activities for delivery and installation processes, adherence to timeliness, and making necessary adjustments to ensure the successful completion of our construction project.

Duties and Responsibilities:

• Serve as the technical expert for detailed design and construction aspects of the project

• Answer questions and resolve issues brought forth by the internal team members, client, consulting engineers, and contractors

• Perform expediting actions in sourcing technical information, submission of data/ method statement for installation, delivery, and transport of equipment, storage, and issuance for site works

• Propose and oversee timelines for engineering proposals and submissions are met

• Check and confirm the accuracy of submissions from contractors, vendors, and suppliers for the work to be performed, coordinate and ensure approvals are received from clients on time

• Set up procedures and processes for monitoring and tracking engineering-related documentation throughout the project lifestyle

• Communicate and collaborate with other managers, suppliers, and contractors

• Prepare and deliver various installation/erection or construction-related presentations, both internally and externally

Requirements and Qualifications:

• Minimum of a diploma in engineering (Mechanical, Electrical, Civil & Structural,

Environmental or Process Control & Automation) or Business Administration

(Operations Management or Project Management)

• 2 to 5 years of engineering experience, ideally as a managerial / expediting role in construction projects

• Analytical and mathematical mind, capable of evaluating and solving various complex problems

• Leadership skills necessary to manage and develop teamwork ethics

• Organizational competencies and project management skills to keep projects, processes, and the entire engineering tasks on track

• Self-motivated attitude with the ability to multitask and thrive in a timeline-driven environment

• Interpersonal communication skills with expertise in distilling complicated topics to a broader audience

• Ability to work independently as well as part of a team

We are seeking a dedicated and detail-oriented Kitchen Assistant to join our team. As a Kitchen Assistant, you will play a crucial role in supporting the overall operations of our kitchen.

Responsibilities:

- Assume responsibility for general duties within the kitchen.

- Ensure the proper maintenance of kitchen supplies, equipment, and work areas.

- Uphold high standards of food quality, hygiene, and cleanliness throughout the kitchen.

- Assist in the preparation of ingredients for cooking, including cutting vegetables, meat, fruits, etc.

- Undertake any additional ad-hoc duties as assigned.

Requirements:

- Preferably possess at least 1 year of experience in the Hospitality industry.

- Certificate in Basic Food Hygiene is a prerequisite.

- Must be available for a 6-day work week.

- Capable of working on rotating shifts, including weekends and public holidays.

We want to hear from you! Interested candidates are invited to email your updated resume by 31 MARCH 2024.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified.

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

JobDescription:

• To assist with receiving guests into the restaurant including answering reservations via telephone.
• To serve food courses & alcoholic beverages (whenever needed) to guests.
• To assist guests regarding menu items in an informative & helpful way.
• To pick trays & clean up tables as needed to ensure a clean dining area.
• To maintain cleanliness of work areas, chinaware, glassware, etc throughout the day.
• Any other ad-hoc duties as assigned.

Requirements:

• 6 days work week / on rotating shifts.
• Preferably 1 year of experience in similar capacity.
• A good team player and be able to relate to different levels of people.
• Able to work overtime, on weekends & public holidays when required.
• Singaporeans only.

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 31 March 2024.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

Responsibilities

Manage full spectrum of HR and administrations functions including Recruitment, Compensations and Benefits, Performance Management, Payroll Processing, implementation of policies, staffs discipline/disputes and other HR related functions.

HR Management System

• Oversees the management, development and quality of HR System, ensuring it meets the business requirements.
• Ensure data integrity, support and lead data integrity initiatives and partner with internal stakeholder to proactively audit data and processes to ensure accuracy and compliance with local regulations.
• Provides leadership and oversees employee information collection, analysis and reporting; supervises the input of data and ensures data integrity.

HR Policies & Governance

• Custodian of all HR Policies and Procedures (HR P&P) and provide leadership and interpretation to employees.
• Periodically review HR P&P to ensure relevance and in accordance to local employment legislation and practices.
• Identifies optimal solutions that meet the needs of the HR functions by recommending process improvements, system enhancements and alternatives based on specific needs.

Payroll Management

• Oversee payroll administration for the Singapore operations and ensure timely and accurate payment of salaries.

People Management

• Coach, guide and advise direct reports, acting as an escalation point for any complex queries, taking decisions to resolve issues as appropriate.
• Grow and develop an engaged team, and identify and respond to development needs to ensure the team and individuals have the knowledge and skills required to perform their roles to their best ability.

HR Administration

• Ensure that employee personnel file either via hardcopy or digital are up to date.
• Oversee the application of work visas (i.e. W-Permit, S-Pass and E-Pass etc) including Depandent and Social Vist passes.

Requirements

• Minimum 5 years of relevant HR experience with a diploma/ degree in Human Resource Management or equivalent.
• Resourceful and independent individual
• Possess good communication and interpersonal skills
• Ability to multi-task with good time management skills
• Proficient in Microsoft excel, word and IT savvy
• Applicant familiar with Times software will be an added advantages

· Answer/reply / direct phone calls, emails and correspondences; letters and documents collection.

· Provide administration support such as data entry, sorting and filing of documents

· Monitor / maintain / order office supplies, ensure sufficient office supplies and timely replenishment

· Support colleagues who are working from home/outside of the Singapore office, including scanning, filing documents, computer connecting etc

· Issue invoices

· Documentation and simple processing duties

· Provide general support to visitors

· Act as the point of contact for internal and external clients

Requirements :

· Proven experience as an administrative assistant, virtual assistant or office admin assistant

· Knowledge of office management systems and procedures

· Working knowledge of office equipment, like printers and fax machines

· Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)

· Excellent time management skills and the ability to prioritize work

· Attention to detail and problem-solving skills

· Excellent written and verbal communication skills

· Strong organizational skills with the ability to multi-task

· All Singapore citizen, PR, (EP, SP, WP and LOC) are welcome.

Client Care

• Assist in the maintenance rehabilitation of clients
• Assist physiotherapist and occupational therapist in implementing the rehabilitation program of clients
• Assist client in their ambulation and movement in the centre and during transferring up and down from vehicle as well
• Assist and guide clients in the performance of their prescribed exercise routines and programmes
• Lead clients in group physical and cognitive session
• Coordinate with other colleagues to provide quality care to clients

Administration

• Responsible to and liaise with the therapists in all matters pertaining to administration
• Report clients’ progress to the therapist in-charge
• Maintain client’s therapy records
• Engage in administrative duties relevant to departmental work

Centre Care / Maintenance

• Maintain rehabilitation equipment and report malfunctioning or wear and tear
• Ensure that all electrical items are switched off before leaving the centre
• Ensure that all entrances are locked after end of the day

Others

• Assist in general duties of all staff involved at the centre
• Responds in an emergency
• Establish and maintain good interpersonal relationships clients and staff
• Attend and participate in in-service education programmes
• Report to Centre Manager of any incident or injury sustained by clients that may occur during the course of working
• Any other duties assigned from time to time

JOB HOLDER REQUIREMENT

• Minimum WSQ Higher Cert in Healthcare (Therapy Support)
• Good understanding of organisation’s role in the community
• Effective problem solving skills, good communications and interpersonal skills
• Able to perform basic emergency procedures such as control bleeding, application of dressing’s slings and splints
• Able to perform duties during weekends, and/or any time after office hours, if necessary
• Capacity to meet the physical demands of the position which includes a broad range of activities, e.g. stooping, bending, lifting, grip strength and other physical requirements related to the role
• Certified medically fit for employment by a registered medical practitioner
• Capacity to work effectively in response to work demands (responding to client needs in a different circumstance including critical incidents)
• Possess strong team work with colleagues with the ability to contribute expertise and follow leadership directives at appropriate times when striving for highest standards of service delivery
• Good understanding and knowledge of the care and responsibilities of the role

Job Description

• Plan, coordinate, oversee the process of providing TCM services in the company.
• Responsible for patient safety and patient care, and the SOPs that facilitate these Objectives.
• Ensure that staff and facilities are in compliance with laws and regulations.
• Plan and participate in the training and development of staff, monitor and track
• performance of staff.
• Participate in strategic planning and business plans.
• Handle, resolve and communicate complaints and incidents.
• Provide Chinese raw herbs knowledge and support for business needs, clinical staff and patient enquiries.
• Work closely with TCM Physician on raw herbs knowledge.
• Review and improve standards of medical services, innovate and implement ideas.
• Conduct interviews, onboard and training for WYN employees.
• Manage WYN’s related matters including but not limited roster/schedule, leave application, assist & provide monthly commission & payroll required information.
• To manage WYN raw herbs stocks.
• To achieve sales targets and drive revenue growth of WYN.
• Any adhoc duties assigned according to business needs.

Job Requirement

• Bachelor's degree in business administration, operations management, or a related field.
• Proven experience in sales and operations management or a similar role in health supplement/healthcare industry and/or retail with at least 7 years of relevant experience.
• Strong leadership and interpersonal skills, with the ability to effectively communicate and collaborate with cross-functional teams.
• Excellent organizational and time management abilities, with a keen attention to detail.
• Proficiency in data analysis and reporting, with the ability to interpret and present findings effectively.
• Knowledge of operational best practices and industry standards.
• Ability to work well under pressure and adapt to changing priorities in a fast-paced environment.
• Proficient in Microsoft Office suite and other relevant software applications.

Job Descriptions

• Ensure smooth operations of the school resources with alignment to the vision, mission, values and culture.

• Resolve issues and provide assistance in areas of policy, planning and strategy decisions from management.

• Be responsible for approving the yearly school timetable and school calendar.

• Work along with management to handle student discipline, classroom observations, teacher evaluation and supervision.

• In-charge of course proposal, enquiries correspondent with foreign partners.

• To liaise with Accredited Training Organization (ATO ) on submission.

• To source local trainers for the organization.

• Work along with various departments ie. marketing, admissions and administration to ensure the effectiveness of marketing initiatives & strategies which affects successful student enrolment numbers.

• To develop, implement and monitor work practices, system and methods that are effective, efficient, and consistent with manuals and EduTrust.

Job Requirements

• Bachelor's degree in business administration, operations management, or a related field.

• Proven experience in operations management, with a minimum of 3 years in a similar role.

• Strong leadership and interpersonal skills, with the ability to effectively communicate and collaborate with diverse teams.

• Excellent analytical and problem-solving abilities, with a keen attention to detail.

• Demonstrated ability to develop and implement operational strategies to drive

business growth and profitability.

• Proficiency in project management tools and techniques.

• Knowledge of relevant industry regulations and compliance requirements.

• Ability to thrive in a fast-paced and dynamic environment, with a proactive and results-oriented mindset.

• Proficient in Microsoft Office suite and other relevant software applications.

About SERI

SERI, the research arm of SNEC, was established in 1997 with the mission to conduct high-impact eye research that prevents blindness, low vision and major eye diseases in Singapore. Till date, SERI has conducted landmark research projects that have led to tangible outcomes, patient benefits and success stories. It has been paving the way for significant improvements in how eye diseases are treated and prevented, not just within Singapore but on a global scale.

By joining SERI, you can:

• Work with a Purpose: Meaningful impact towards improving patients’ lives through research
• Maximise your Potential: Opportunity to work with global and top researchers at one of Singapore’s largest research institutes and be engaged in continuous learning and development opportunities
• Be Connected and Cared for: People-centric environment that supports your personal well-being guided by our core values of Compassion, Integrity, Collaboration

What you'll do:

• Work with the research team and product managers to ideate software solutions.
• Develop robust production-grade web applications and services that are efficient and reusable.
• Develop front-end applications with a mobile response design.
• Design and develop APIs
• Work closely with operations/infrastructure to build saleable back-end services
• Implement automated testing strategies to improve security, performance, and usability.
• Prepare software documentation for quality compliance and regulatory audits.
• Actively learn and share knowledge on new architectures, frameworks, and technologies with the team.

What you'll need to have:

• A bachelor’s or higher degree in the field of computer science, software engineering, or related field
• At least five years’ experience as a full-stack developer with a strong portfolio of related projects.
• Highly proficient in web/mobile front-end technologies like ReactJS, HTML5, CSS3 and JavaScript.
• Knowledge of multiple back-end languages including Golang, .NET, PHP, Java, Python and Rust.
• Proficient with API development (REST, MQTT, Kafka, RabbitMQ).
• Experience with database management systems such as MySQL, MongoDB, CouchDB, PostgreSQL.
• Experience with cloud hosing platforms such as AWS, Azure, and Google cloud.
• Working experience with modern DevOps build chains, using Jenkins, Git
• Experience working using Microservice Architecture framework and Micro frontends for application development
• Knowledge of full-stack development for AI/ML and IoT applications.
• Ability to prototype and demonstrate design concepts.
• Able to work on different projects simultaneously
• Prior experience in developing software solutions for healthcare applications is desired

Eventual package offered will commensurate with qualification(s) and experience(s).

Primary Objectives

The Teacher Assistant provides support for Preschool Teachers during lessons and assists teachers in preparing lesson materials, and in routine care of children.

Job Responsibilities

1. Teaching & Learning

• Facilitate integration program which include ensuring the school is open and is ready for operations
• Provide shadow support during lessons and activities to facilitate the learning of children
• Provide input and support to teachers in planning for the learning environment and integration program
• Assist in the making and maintenance of learning resources/toys
• Provides input and support to teachers in preparing the children's developmental profile

2. Well-being of Children

• Facilitate in daily routines during meal time, milk feeds, baths, diaper changing, napping time, temperature check, and administering medicine

3. Engaging Parents & Community

• Work in partnership with parents and the community in the holistic development of their children
• Assist in preparing monthly newsletter or updating class blog

Other Responsibilities

• Participate in school initiatives, projects, activities, and events
• Provide support in class administration duties as and when necessary
• Assist in ad-hoc projects/committees as and when required by the Teachers/Principal/Assistant Director
• To perform any other duties as directed by the Director/CEO

The above activities are by no means exhaustive and are subject to amendment whenever needed.

Job Requirement:

• Minimum Certificate in Early Childhood Care and Education or equivalent
• 5 credits in English and Mother Tongue in GCE 'O' Levels
• 1 to 2 years of relevant experience in an early childhood setting
• Good routine and classroom management skills
• Creative and passionate in inclusive preschool education
• Enjoys working with young children

• The incumbent will support his/ her Reporting Officer in the management of vendors to fulfil service contract obligations. She will also assist with all related planning, coordination, staffing and administration of daily operations.
• He/ She is accountable to the Institution Lead, Group Hospitality for proper contract management and operationalisation at the institutional level.
• He/ She will deputise the Reporting Officer and cover the duties in his/her absence.

Job description

• Ensure contract management and administration are fully compliant with contract terms and conditions, as well as NUHS Contract Management Policy and Audit Compliance
• Analyse all requirements and provisions in contracts, including terms and conditions to work with vendor on implementation and compliance
• Conduct workforce qualifications/ competency assessment before allowing deployed staff to work in certain critical areas in hospital
• Ensure all services rendered by the vendors meet the service standards set in the KPIs and users expectation
• Ensure vendor performance reports are validated using source data
• Conduct 20% sampling check on the accuracy of contract KPIs that are compiled manually at institutions monthly
• Ensure contract checklists are completed when verifying the contract and vendor performance monthly
• Escalate issues to Institution Lead, Group Hospitality Services if necessary
• Oversee daily operations, user department requests and troubleshoot issues with vendor (if any)
• Raise PRs/ POs for the procurement of institution specific purchases in accordance with NUHS Procurement Policy
• Ensure vendor is compliant with Workplace Safety regulations
• Ensure institution BCP is in place with drills being planned and validated annually
• Manage in-house inventory (e.g. linen) (if applicable)
• Ensure fixed assets are tracked and maintained according to maintenance plan (e.g. patient trolleys, wheelchairs, food trolleys)
• Ensure that contracts are executed accordingly, all KPIs are verified, with contract checklists completed and supporting documents appended, before submitting payment to Institution Lead for approval
• Work with Institution leads to claim LDs for non-performance
• Maintain good documentation (e.g. records of all contracts, records, reports, documentation, minutes of meetings with vendors)
• Assist Institution Lead to collate required expenses during the annual budgeting exercise
• Ensure budget is utilised according to planned activities
• Coordinate with Finance to ensure correct billing according to contractual obligations
• Lead or participate in assigned projects and tasks assigned by Institution Lead, Group Hospitality

Requirements

• Recognised Degree, preferably in contract management in Healthcare / Hotel Setting
• At least 3 years of related experience
• Good team player
• Strong interpersonal skills
• Good writing and communication skills
• Analytical, meticulous and high level of initiative

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

Job Summary

As the Clinic Manager of Sin Kang TCM Clinic, you play a vital function as the connexion between Sin Kang, and our customers. You will oversee the daily operations of the clinic, including the management of manpower, logistics, revenue, customer service delivery, administrative excellence, and clinical training for clinic staff. A core member of the Clinical Team, reporting to Operations Manager of Sin Kang, you will be required to collaborate with various internal stakeholders in order to ensure that Sin Kang’s business and products are accurately represented in the market.

What you will get in return

In return, you get to enjoy the excitement of working in a growing & dynamic localise TCM culture. This will be a fulfilling role for you to take ownership of your own clinic operations, revenue, business development and marketing campaigns.

Key Responsibilities

Clinic Operations

• Responsible for daily operations of these service points, including front counter services, administrative, and operational matters, and partnering all clinic staff, TCM Physicians and backend operation team to solve system and process issues.
• Responsible for daily clinical meeting with all staff before any clinic operations.
• Provide essential support to all levels in the Clinic when required, and responsible in ensuring good workplace behaviour and identify issues and use resources to resolve.
• Supervise and manage the clinic’s appointment calendar.
• Establish and administer clinic specific policies and oversee system standard work.
• Maintain consistent SOP protocols for various tasks such as patient registration, queue management, medication dispensing, invoicing, and payment collection, claim submission, drug inventory management, and general cleanliness.
• Manage the financial and administrative aspects of the clinic, such as clinic facilities, equipment, medical supplies, and resources in relation to cost management, organising files and information, as well as maintaining accurate records of petty cash and billings.
• Responsible for inventory management. Evaluates stock levels of supplies and oversees repair or replacement of equipment and supplies.
• Responsible in providing innovative solutions to address all clinic operational shortcomings and escalation workflow to Operations Manager, when required.
• Build relationships with all stakeholders, engendering trust, confidence, loyalty, awareness, and mutual benefits.

Revenue, Finance and Corporate Governance

• Responsible for achieving the weekly and monthly sales revenue and financial targets for the clinical services assigned and be responsible for developing and carrying out business plans in conjunction with Operations Manager, and heads of departments/divisions to ensure that revenue goals are reached.
• Scope of business management includes clinic’s annual financial budgeting and regular reviews with all heads of departments/divisions, TCM Physicians, and development of new treatment services.
• Devise, implement and report all monthly clinic and staff’s sales revenue performance indicators and goals.
• Support and implement all business development and marketing campaigns planned for the Clinic.
• Ensure compliance with guidelines set by the Ministry of Health (MOH), Traditional Chinese Medicine Practitioners Board (TCMPB).
• Implement clinical administrative policies and initiate actions to enhance patient care programmes.

Service Excellence Management

• Collaborate with other department teams to ensure a positive experience for patients along the continuum of care.
• Provide quality service to patients including but not limited to answering queries and following-up over phone calls.
• Responsible for achieving customer satisfaction targets in partnership with the Operations Manager.
• Responsible for devising innovative ways to continually improve clinic service levels and ensuring great hospitality and total customer satisfaction.
• Communicate & resolve all patient queries & complaints in a professional manner & establish strong customer relationship with all patients/customers.
• Guide and support participation in patient care delivery regularly.
• Execute clinical administrative policies and initiate action to enhance patient care programmes.

People and Resource Management

• Understand future staffing requirements and create, execute and support clinical staff recruitment and retention strategies with Operations Manager and HR Manager.
• Identify position specific job responsibilities and core competencies to create clear job descriptions.
• Manage a team of TCM Physicians, patient relations officers, and therapists, providing customer services in service points, ensuring smooth and efficient clinical operations, conduct appraisals for these staff.
• Responsible for ensuring that all clinic staff receive appropriate induction, orientation, and training so that they possess appropriate skills and knowledge to carry out their jobs.
• Manage and allocate manpower rostering at clinic.
• Keep and monitor staff records and time attendance to include leave and sick days.
• Any ad hoc duties as assigned.

Requirements

• This role is a direct reporting to Operations Manager.
• Minimum requirement of GCE O Level, Diploma or Degree Holder will be a plus.
• At least 2 – 3 years of relevant work experience, with practical aspects of TCM Clinic/Aesthetics/ SPA operations is an added advantage.
• Knowledge in TCM would be an added advantage.
• Proven performance with strong track record in personal & clinic sales will be an added advantage.
• Proven performance with strong track record in supervisory experience and ability to lead and manage a team effectively.
• A team player, ability to exercise initiative, manage pressure, multi-task, and work independently in a fast-paced TCM, Beauty & Wellness environment.
• Good communication skills (both verbal and written in English and Mandarin) and excellent interpersonal skills, for daily communication with Mandarin-speaking patients and colleagues.
• Meticulous and analytical, possess good organisational, resourceful, problem-solving, co-ordination and communication skills.
• Excellent Office 365 skills, such as Spreadsheet, Words, and PowerPoint.
• Must be able to work on weekends and public holidays.

Work Location: Multiple locations across Singapore!

Interested candidates, kindly submit your updated resume via online. Alternatively, you may call our Human Resource Department at 6884 4772. Attractive remuneration package commensurate with relevant experience.

We regret that only shortlisted candidates will be notified.

For more information, please visit and follow our LinkedIn Page https://www.linkedin.com/company/sinkangtcm for exciting updates.

With the completion of Outram Community Hospital, SingHealth Community Hospitals (SCH) will have the largest pool of healthcare professionals in the Intermediate and Long Term Care (ILTC) sector. It is important that SCH has a good understanding on staff learning needs. Besides education delivered by its own faculty, SCH aims to contribute to the community by sharing skills and knowledge with colleagues in the ILTC sector, operationalised through the SCH Office of Learning (SCHOOL). Through working with the ILTC sector, SCH aspires to make significant contributions to the ILTC sector by co-creating training with the sector and collaborate on opportunities for capability building. This is reflective of SCH’s vision in “Bridging Care, Building Communities”.

The Assistant / Manager will set up and oversee planning & coordination of the operational, manpower and administrative matters of the Education Office. He/ She is expected to identify educational and training development opportunities within the Intermediate and Long Term Care (ILTC) sector - including reviewing landscape analysis of the ILTC education resources, needs, stakeholders and opportunities. He/ She will ensure the SCH Education Office plays a pivotal role within SingHealth (SingHealth Residency, Group Education, the Academic Medicine Education Institute (AM.EI), Regional Health Systems) and the community.

He/ She will also drive partnership development and administrative support in collaborations with local/ overseas institutions (e.g. developing MOUs, collaborative and clinical placement agreements, funding support, etc) – including Ministries and government agencies, Institutes of Higher Learning, and other ILTC partners on ILTC training matters. He/ She is also expected to lead in key educational initiatives such as curriculum development, conference programme development, and organisation and faculty development activities.

Job Requirements

• Bachelor’s degree in Business and/or Health Sciences-related studies
• Preferably with minimum 8 years’ experience in a healthcare and/or education environment.
• Good analytical, communication (interpersonal), presentation, and writing skills
• Efficient use with MS Office (Excel, Word, Powerpoint) for data analysis and presentation

You will be responsible for assisting therapists in all activities of therapy treatment to ensure safe patient handling and care. You will contribute to the smooth operation of the department.

• GCE ‘N’ or ‘O’ Level, Diploma preferably with Recognised Certificate in Therapy Services
• Experience as a Therapy Assistant in relevant clinical settings will be an advantage
• Able to work well independently and in groups

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

Bacha Coffee is hiring an eCommerce Assistant Project Manager to manage operations of multiple brand websites; plan, project manage, and coordinate site launches, new site features and optimisations across all markets and management of content transcreation. This involves conducting research of current market behaviours, working with local markets; project scoping; planning and coordination with internal and external stakeholders.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position has primary working relationships with the eCommerce, Marketing, IT and Warehouse teams, as well as staff with similar positions within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with website and online marketplace customers, delivery and courier companies, social media platforms and any other service providers (digital agencies, developers, translators, etc.).

Responsibilities

Website Operations

• Conduct daily checks and ensure full functionality on all Bacha Coffee websites
• Respond to and troubleshoot all website issues using issue tracking / project management software such as JIRA
• Project manage all website issues and tracking with developer agency

Site Launches

• Conduct research of current local market environment, behaviours, and requirements
• Gather and manage requirements from local franchisees, and define site launch scope
• Coordinating with internal teams and third parties or vendors (eg. transcreation and developer agencies) for execution of site launches
• Track and monitor progress of site launches, ensuring that sites are launched on-time

Site Enhancements and Optimisations

• Identify problems uncovered by customer feedback, and opportunities for improvement of online user experience
• Project manage site enhancements and feature implementations, including coordinating, implementing and testing
• Keep up-to-date with industry best practices and monitor competitor websites

Experimentations

• Ideating potential tests that can be conducted on-site
• Coordinate and implement A/B testing, monitoring and interpreting results.

Content Transcreation Management

• Project management of transcreation of all Brand content, including and not limited to, website, menu, retail collaterals, ad-hoc seasonal websites, social media posts etc.
• Maintenance of internal Content Hub
• Ensure content is transcreated to highest quality and according to brand guidelines

Others

• Documenting of weekly meetings, and providing the eCommerce Manager with project updates and progress
• Maintain and update reports that informs all stakeholders of project status
• Creating User Acceptance Test plans for new site launches, site functionalities etc.
• Work closely with internal (IT and Marketing) and external (web agencies, developers) stakeholders to ensure website quality and efficiency
• Manage CMS developers and ensure that projects are completed with high quality and on time
• Ensure availability during non-office hours during peak sales periods to assist when required with mega campaign order processing and customer service

Requirements

• Bachelor degree in Digital Marketing, eCommerce, Business or similar equivalent with 3-5 years’ experience
• Strong communication skills with excellent command of English
• Strong time and project management skills with the ability to multi-task
• Outstanding problem-solving skills and the ability to troubleshoot website issues in a fast-paced environment
• Ability to translate marketing needs into program execution to drive business performance.
• Meticulous, adaptable, creative thinker who is able to work independently in a fast-paced environment
• Proficient with MS Office applications
• Media and internet savvy
• Results-driven and able to work under pressure
• Understanding and hands-on experience in working with Content Management Systems (CMS)
• Proficient with issue and project management tools such as JIRA
• Experience in managing multiple regional projects would be a plus
• Experience working in the luxury industry would be a plus

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

You will be required to facilitate and support research activities, particularly in the area of research collaborations within the SingHealth Duke-NUS Academic Medical Centre (AMC). You will be involved in the review of contracts involving research projects and initiatives to develop the SingHealth Duke-NUS AMC as a top-ranked one.

With the increasing setup of more research strategic programmes and/or research platforms at SingHealth HQ, you will be required to support their operations and facilitation of all the research agreements. The activities include but are not limited to budget development, stakeholder management, project funding submissions and post Award administration.

You will provide overall administrative and secretariat support for the existing 12 SingHealth Duke-NUS Joint Research Institutes (JRIs) within the SingHealth Duke-NUS AMC and any new JRI to the be established. This includes the development of relevant policies and ensuring that the governance and operational processes are established and harmonised.

Other duties include the overseeing and supporting of special projects within Office of Research (OoR) as well as the drafting or reviewing of ad-hoc research policies under OoR’s purview.

Job Requirements:

• Bachelor’s Degree preferably in healthcare or science related fields with 6 to 8 years’ of relevant work experience
• Ability to understand grant application requirements, scientific and clinical terms and medical jargons
• Candidates with experience in an administrative position and has involvement in the drafting and facilitation of research agreements would be preferred
• Fast learner with the ability to work independently
• Excellent interpersonal communication skills and ability to work with stakeholders of all levels
• Excellent command of both spoken and written English
• Proficient with use of Microsoft Office applications (Word, Excel, Powerpoint)
• Must be fully vaccinated against COVID-19

We regret that only shortlisted candidates will be contacted.

Reporting to Manager, Clinical Administration Office (CAO), the Assistant Manager will support the various initiatives in clinical services, namely Medical, Nursing and Allied Health.

Your main focus lies in coordinating administrative support to the Domain Heads, Managers, Clinicians, staff and trainees/ students in the delivery of clinical services and care programmes. You will also be responsible in continuously viewing projects to improve patient care and safety and processes to ensure smooth and effective operations and assist in work as and when assigned.

Job Requirements

• Bachelor’s Degree in any discipline
• Preferably at least 6 years of working experience, experience in healthcare setting will be an advantage
• Excellent interpersonal, verbal and written communication skills with the ability to develop and maintain working relationships across organisations
• Meticulous and organised with good planning skills
• Ability to work well in a team and independently
• Proficient in Microsoft Office applications

Job Description:

As the Finance Director's direct report, you will have the responsibility of overseeing the Finance, Administration, and Human Resource (HR) Teams. Your role will encompass various tasks related to finance, administration, and HR. These tasks include maintaining financial records, managing invoices and payments to vendors, conducting reconciliations, preparing tax and audit reports, submitting GST, overseeing payroll, and managing recruitment and other HR-related tasks. You will also be in charge of the company's administrative duties. Collaboration with auditors and government organizations such as IRAS, MOM, NEA, etc., will be part of your responsibilities. Additionally, you will be expected to evaluate and implement finance processes, propose best practices, explore system integration, and continuously seek ways to enhance internal operations.

This portfolio will primarily involve handling Finance & Accounting tasks, making up about 70% of the workload. The remaining 30% will be dedicated to Administration and Human Resources responsibilities.

Requirements:

• The ideal candidate should hold a Bachelor’s Degree in Finance/Accountancy or its equivalent with a minimum of at least 4 years of relevant working experience in finance, accounting, administration, and human resource duties.
• The candidate should exhibit traits such as being self-motivated, independent, proactive, a team player, adaptable, hands-on, with a positive attitude, and the ability to thrive in a fast-paced start-up environment.
• Proficiency in Microsoft Office is a must.

The Clinical Research Coordinator (CRC) will report to Manager, Research and Translational Innovation (RTIO) and will work closely within the RTIO team, as well as stakeholders and external partners of the SingHealth Community Hospitals (SCH). He/ she will implement RTIO’s 5-year strategic plan for the development of research and translational innovation in SCH and the intermediate and long-term care sector.

The CRC will perform literature review, assist in the writing of manuscripts, study recruitment, and obtain informed consent and conduct research activities in accordance to Good Clinical Practice (GCP) and Human Biomedical Research Act (HBRA). He/ She will perform research data and biological sample collection according to research Standard Operating Procedures (SOPs), and specific procedures depending on study needs. He/ She will clean, prepare and calibrate research equipment as needed by studies and as per SOPs and SCH Infection Control policies. He/ She will manage research study database and ensure accuracy and completeness of all data collected in study reports. He/ She will participate in the preparation of abstracts, posters and manuscripts for dissemination of study results and perform other duties, as and when assigned.

Requirements

• Diploma/ Bachelor’s degree in Dietetics and Nutrition or related fields
• Experience in clinical dietetics and/or research dietetics will be an advantage
• Knowledge of scientific experiments, tests, and data collection protocols
• Proficient in performing indirect calorimetric measurement
• Proficient in Microsoft Office Excel
• Meticulous, able to work independently and a team player
• Able to communicate effectively, both orally and in writing
• Comfortable to work in-person at both Outram Community Hospital and Sengkang Community Hospital

Research Assistant (RA)

A Research Assistant (RA) for initiating and managing chronic disease database.

Job Responsibilities

You will be responsible for the following:

1. Initiating and managing chronic disease database
2. To approach patients to invite them to participate in ethics approved clinical research studies, if required.
3. Write and review research papers, present research outcomes and develop collaborations.
4. Contribute to project management and provide guidance to more junior researchers.
5. Perform other related duties incidental to the work described herein.

· Data entry, data management, and data analysis

· Supervision of student researchers and interns

· Quantitative and qualitative data analysis

· Manuscript writing and submission

· Other research-related tasks (e.g. literature review, grant and ethics applications)

Expected results:

· Able to initiate and manage research cohort well, including managing ethics approval, audit, research collaboration agreements, and grant claims procedures

· Screen and recruit eligible patients meeting recruitment targets per week for each cohort

· Manage data entry and data analysis in a reliable and expedient manner

· Able to support grant writing and manuscript writing for submission to journals

Requirements

· Min degree related Science

· Good interpersonal skills

· Self-motivated, independent learner and detail-oriented

· Expertise in data analysis (including using R or python)

· Good writing (scientific writing) skills

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

As a valuable member of the SCH family, you are an integral part of the care team for rehab and sub-acute patients. You will assist the nursing staff in administrative duties, basic nursing care and infection control practices for an assigned group of patients. You will perform housekeeping duties, which includes ensuring a clean and tidy ward environment, as well as the maintenance of the ward inventory.

• GCE “N” Level
• A recognized Certificate in Health Care (Inpatient)
• Comfortable with shift work (3-rotating shift) and open to deployment within 3 work sites under SingHealth Community Hospitals
• Uniform required
• Passion to serve the community