We are looking for a Manager, Graduate to join our Academic team, to oversee and manage the operations of the graduate programmes.

Responsibilities:

• Ensure delivery of high-quality services and operational efficiency across all graduate programmes

• Oversee the planning, execution and management of administrative and logistic operations for experiential learning courses conducted overseas in a timely and cost-effective manner (if any).

• Oversee the annual budget submissions and ensure effective tracking and monitoring of the allocated budgets for all graduate programmes.

• Work closely with the Assistant Chair/Associate Chair and Assistant Director to develop, implement and review administrative and student support systems, increase the quality of the programmes and student satisfaction.

• Ensure that staff (if any) within the graduate team are familiar with NTU policies on academic and student matters and ensure consistency in administering such processes across all the graduate programmes.

• Oversee teaching assignment submission, management of timetabling, and exam matters for all graduate programmes.

• Coordinate and collate data or reports on graduate programmes as required for school, College or NTU departments.

• Maintain rapport with both internal (i.e., Programme Directors, faculty and part-timers teaching in the programme, Office of Admissions, Office of Academic Services, Office of Finance, Graduate College etc) and external stakeholders (e.g. students, alumni, external organisations, vendors).

• Serve as the key point of contact for postgraduate coursework students, providing essential support and guidance on all programme-related matters

• Ensure efficient administration of Student Recruitment, Student Admission/matriculation procedures, and the GE teaching schedule while assisting faculty and students in completing the diverse academic-related processes in compliance with the NTU policies and guidelines.

• Provide support and liaise with faculty/other schools/external professors on programme mentorship/in supervisory role for MA and PhD thesis processing, evaluation, and submission processes.

• Provide administrative support for engaging part-time teaching staff.

• Manage facilities booking for teaching purposes

• School liaison with NTU’s Office of Global Education and Mobility (OGEM) on students’ exchange matters.

• Other administrative support assigned by the School.

Requirements:

• Recognised degree in any discipline with a minimum 5 years of relevant experience, preferably in an academic administrative role in a tertiary institution.

• Ability to manage multiple stakeholders and deliver with quality and timelines.

• Strong people management and leadership skills.

• Excellent interpersonal and communication skills, both verbal and written.

• Meticulous with an eye for details.

• Proactive and has a service oriented mindset.

• Proficient in MS Office applications.

The Centre for Research and Development in Learning at Nanyang Technological University, Singapore (CRADLE@NTU) seeks applicants with a Masters degree in Psychology, Cognitive Neuroscience or related field from University of good standing for a Research Assistant Position.

Key Responsibilities:

• Liaise and work closely with stakeholders from external institutions (including schools) to identify and project collaborators

• Conduct literature reviews and preparing policy reports for stakeholders

• Preparation and updating of ethics documents to institutional review boards

• Data collection using psychological and neuroimaging techniques, such as cognitive testing, MRI and fNIRS

• Perform research-related administrative work, e.g. purchase of material/equipment for research

• To manage data analysis pipelines under supervision of research fellow and PI

• Systems administration, including maintenance of network servers and data security

• To carry any other duties as required by Principal Investigator

Job Requirements:

• PhD/Masters in Psychology, Cognitive Neuroscience or related field from University of good standing

• Possess excellent communication skills with good command of the English language to perform literature reviews and write progress reports

• Self-motivator, able to work independently to collect data, analyse data, and communicate findings

• Proficient in statistical analysis (SPSS or R) and experience with neuroimaging software

• Willing to travel to school sites for data collection

• Excellent organizational skills and able to work within tight deadlines

• Self-directed learner who effectively picks up relevant skills as needed

• Prior experience with cognitive neuroscience research

• Prior experience in neuroimaging research

• Prior experience with academic publication processes

• Good knowledge of cognitive neuroscience theories and models of for higher cognitive functions

We regret that only shortlisted candidates will be notified.

Graduate College at NTU is committed to high quality postgraduate programmes (by research and coursework) in addressing the needs of rapid changing environment of research development and education.  We recognize that the success of significant research endeavours and outcomes can be largely attributed to the dedicated efforts of outstanding postgraduate students under the experienced guidance of faculty members. We provide stewardship to postgraduate students during their academic journey in pursuance of their higher aspirations, realizing NTU’s goals in securing its position as a global university of excellence. This is in line with the university’s commitment to the training and development of quality research manpower and graduate programmes that would better augment the changing needs of future technological and economic drivers in an increasingly complex, global arena for Singapore’s benefit.

This role is to support Associate Dean (Research Programme) to manage Interdisciplinary Collaboration Core (ICC) courses for Research Students as follows:

• Plan and organize ICC courses, workshop/seminars and activities

• Plan class timetabling, including booking of class venues

• Work with Colleges/Schools and course instructors (internal/external) on arrangement of class allocation and teaching assignments

• Point of contact and support to students and schools on all matters related to ICC courses, including liaising with other relevant offices

• Handle and manage ICC courses registration and to arrange students from various disciplines in every ICC class

• Monitor class attendances

• Handle students’ results including arrangement of meeting for Board of Examiners to finalise students’ results

• Manage all payments to course instructors

• Manage any other administrative matters related to ICC courses

Requirements

• A recognized university degree (in any discipline)

• At least 2 years of relevant working experience preferably in the tertiary education sector

• Excellent planning and organization skills

• Possess good communication and writing skills

• Proficient in most Microsoft Office application software

• People-oriented and a team player

Established in 1981, the School of Mechanical and Aerospace Engineering (MAE) is one of the founding Schools of the Nanyang Technological University Singapore. Built on a culture of excellence, MAE is renowned for its high academic standards and research. It is one of the largest mechanical engineering schools in the world, with many experienced faculty members and a popular enrolment of undergraduate and graduate students.

Job Description

Reporting to the Manager, the incumbent will lead and manage the daily operations in a Materials Processing/Testing laboratory. The incumbent shall provide administrative/technical support for academic and research activities, by supporting chemical management, equipment operation, laboratory teaching classes and procurement, to achieve smooth laboratory operations. The incumbent will also take charge of asset/equipment management, budget control, laboratory development, and ensure that safety is compliant with school policy and legal requirements.

Duties include:

• Provide administrative/technical support for faculty, research staff and students in carrying out their academic/research activities, including operation of laboratory equipment and procurement.

• Support laboratory teaching classes for full-time and part-time undergraduate students, on Materials Testing and Vibration Analyses/Control.

• Manage chemical activities in the laboratory and ensure proper documentation, storage, and disposal of chemicals are in compliance with Singapore regulations.

• Forecast and manage budget to ensure smooth operation of the laboratory.

• Procure materials and equipment required for laboratory teaching and research projects.

• Develop and implement total preventive maintenance programmes for laboratory equipment e.g., routine maintenance, testing, and calibration etc., and ensure they are properly maintained, safe to operate and in good working condition.

• Development and space optimisation of the laboratory.

• Conduct risk assessments and ensure safety standards are compliant with ISO45001 regulations.

• Asset management and maintaining proper records for inventory auditing.

• Ensure safety and security compliance and housekeeping in the laboratories.

• Perform any other duties as assigned by the Reporting Officer (RO) and School Management.

Requirements:

• Minimum a Bachelor’s Degree in Mechanical / Chemical Engineering or related discipline, with 5 years of relevant experience OR

• Diploma in Mechanical / Chemical Engineering or related discipline, with 10 years of relevant experience.

• Knowledge on Materials Testing and Vibration Analyses/Control.

• Experience in Risk Management.

• Experience in handling and management of chemicals (FM, HS, EP).

• Knowledge on local regulatory requirements (SCDF, SPF, NEA, MOM, etc.) for storing and handling regulated chemicals, possessing non-ionising irradiating apparatus, and pressure vessels.

• Experience and knowledge in workplace safety and health, including ISO 45001, is a plus.

• Experience in budget management and knowledge of government procurement policies is a plus.

• Experience in managing staff is a plus.

• A team player and able to work independently and effectively under pressure.

The Corporate Communications Office (CCO) works to enhance the University’s reputation by raising awareness of NTU’s vision and mission and achievements in education, research and innovation. The media relations role helps to build awareness of the University’s activities and strengths by optimising media publicity for the University on various media and communication platforms, working closely with both internal and external stakeholders, its industry and academic partners, and various government ministries and agencies.

CCO is home to a world-class team of communicators that has won international, regional and local awards in public relations, marketing and communication over the last decade.

Responsibilities

The Senior Assistant Manager, Media Relations is to source newsworthy and impactful stories across the University in the areas of education, research and innovation, with a focus on science communication, and to conceptualise and develop communciation plans that result in sustained and positive publicity for the University.

With a strong nose for news and the abilty to sift through information, you are to translate NTU’s research discoveries and innovations into positive stories in local and international media and the University’s various communication platforms.

A versatile and passionate communicator, you are to develop communication plans for media publicity projects that may include new corporate initiatives and announcements, launch of academic and research programmes, and various achievements by the University and the NTU community to engage the University’s stakeholders.

You will help develop and implement integrated communication strategies that highlight the University’s strengths in research and innovation, with a strong focus on sustainability research, that cut across the different communication functions of the Corporate Communications Office, to obtain sustained and favourable publicity in local and international media.

We need someone creative who enjoys developing publicity worthy content and who has the analytical ability to sift through information and zoom in to find the gems and apply a sharp focus to get the job done ahead of time, and at the highest quality.

Requirements

• Bachelor’s degree in communication, journalism, or other applicable disciplines.

• 3 to 5 years’ experience in journalism is preferred, or experience in editorial writing or in a media relations role in a large organisation.

• Excellent news sense and experience of news and feature writing and editing, and ability to convey messages succinctly, responsibly, and accurately.

• An exemplary writer with exceptional editing, writing and storytelling skills, as well as editorial packaging abilities and the ability to use multimedia storytelling to advance stories.

• Demonstrated ability to tailor communications for a broad range of audiences and on both print and digital platforms.

At NTU, we are committed to providing exceptional education, fostering research excellence, and empowering our students to make a positive impact in the world. As a leading university in Asia, our mission is to shape future leaders and contribute to society's advancement through cutting-edge research and transformative learning experiences.

As a Senior Assistant Manager, Academic, you will play an important role in ensuring the seamless execution of postgraduate programs at NTU. You will be tasked to produce proposals, working closely with admissions, and follow up with collaborations with partner universities. You will take direction and support the Deputy Director and contribute directly to maintaining the university's academic excellence and ensuring the university remains at the forefront of academic innovation.

Responsibilities:

• Oversee the review and approval process for new postgraduate programs, ensuring alignment with academic standards, market demand, and resource availability.

• Act as a liaison between the department and Schools, fostering clear communication, addressing concerns, and providing guidance on non-curricular changes and proposals.

• Identify opportunities for continuous process improvement within postgraduate administration.

• Collaborate with internal teams and partner universities to streamline workflows and enhance overall efficiency.

Requirements:

• Undergraduate or Postgraduate degree in a relevant field from an accredited university.

• Minimum 5 years of experience in postgraduate administration; managing program proposals and approvals.

• Exceptional analytical and evaluative skills; assess program viability, market demand, and resource requirements; ensure informed decision-making in postgraduate program management.

• Familiarity with higher education policies and accreditation requirements; broader understanding of the regulatory landscape in which postgraduate programs operate.

• While not mandatory, a certification in project management would be advantageous, effective organizational and project management skills in handling multiple tasks and deadlines.

• Excellent communication and interpersonal skills to collaborate effectively with diverse stakeholders.

As a member of the NTU family, you will have access to numerous learning and development opportunities, empowering you to grow both professionally and personally. We believe in nurturing talent and offering a clear path for career progression within our dynamic academic community. Additionally, our staff welfare initiatives, such as a flexible work-from-home policy and CREW activities, ensure a positive work-life balance.

Join us at NTU and contribute to shaping the future of education while making a difference in the lives of our students and the global community.

Centre for the Applications of Teaching & Learning Analytics for Students (ATLAS) is leveraging on learning analytics to improve teaching and learning as part of Education Strategy 2025. This position is similar in nature to a business analyst but for advancing the use of data for teaching and learning purposes. The position is critical for developing a communication plan to get faculty and students buy-in on the learning analytics goals of the university. He or she would also be responsible for gathering faculty, students and schools’ teaching and learning needs, and translating the needs into meaningful learning analytics solutions.

He or she would be working with the director and the data scientists to enhance data literacy of faculty and students. In addition, he or she is expected to support the administration of key systems such as Denodo and Dataiku in compliance with the data and AI governance policy of the university.

Responsibilities

Communication, engagement and collaboration opportunities

• Conceptualise and execute a communication plan for learning analytics with various units in the university

• Seek opportunities to collaborate with internal and external parties to achieve the learning analytics goals

• Engage students and support faculty champions to increase acceptance and adoption of learning analytics

• Communicate with end-users and analyse their business needs

• Manage and maintain the department website

Data management

• Support the data engineer in handling data request

• Manage the data science machine learning platform

• Build the data exploration tool to support data requester in identiying potential bias and discrimination in the requested datasets.

Project Management

• Provide support for learning analytics projects by helping to build dashboards and communications

Requirements

• Bachelor degree in Business Analytics or Data Science and related fields

• At least two years of experience as a business analyst or experiences working on data related project

• Prior experience working in an university setting is highly preferred

• Proficient in statistics, machine learning approaches and AI approaches including discriminative and generative

• Familiar with various data governance framework issued by PDPA

• Strong communication and networking skills

• Strong ability in translating user needs into a data science problem

• Strong understanding of data science or analytics and governance

• Strong technical skills such as python programming, system administration

• Proficient in developing dashboards and other visualization tools such as Qliksense and Power BI

The Energy Research Institute @ NTU (ERI@N) is looking for highly motivated and experienced candidate to join us as Research Fellow. The candidate will be part of Indonesia–NTU Singapore Institute of Research for Sustainability and Innovation (INSPIRASI), a joint research consortium between founding university partners, NTU, Universitas Gadjah Mada (UGM), Universitas Indonesia (UI), Institut Teknologi Bandung (ITB), and Institut Teknologi Sepuluh Nopember (ITS).  Beyond its role as an education hub to facilitate knowledge creation and transfer between NTU and the four Indonesian universities, INSPIRASI is an innovation hub of cutting-edge technology, with a research focus on sustainability, particularly in renewable energy, circular economy and smart cities.

The candidate will join a multidisciplinary research team in the efforts to develop a sustainable novel bioplastics and biomedical products from biopolymer raw materials extracted from plant and animal waste streams currently being worked on in both NTU and Indonesian institutions.

Key Responsibilities:

• Conduct thorough literature review and generate periodic updates

• Synthesize, functionalize, and characterize sustainable novel bioplastic and biomedical products developed from biopolymer raw materials extracted from plant and animal waste streams

• Carry out to assays and analysis to optimize and control the products functional performance (e.g. assess nutrient delivery effectiveness, degradation profile, mechanical strength)

• Carry out biochemical and biological assays to assess bioavailability and cytotoxicity of the developed products

• Ensure compliance with health and safety in all aspects of the research work

• Develop and optimize protocols

• Supervise junior research staff, undergraduate and graduate student projects

• Manage logistical issues and laboratory inventory

• Coordinate collaborative work within multidisciplinary team and external collaborators

• Generate periodic progress report as required by funding agency

• Disseminate research results in reputable peer-reviewed journals and/or international conference

Job Requirements:

• PhD in Materials Science/Chemistry/Chemical Engineering or related fields

• Experience in biomaterial, nanomaterials synthesis, functionalization, and characterization (e.g. TEM, XRD, DLS, FTIR, TGA, ICP, etc.)

• Experience working with biopolymers

• Experience in mammalian cell culture

• A strong track record of research ability and demonstrated contribution to research (e.g., research publications, grant applications, patents)

• Excellent interpersonal skills, and ability to work in a diverse, international, and inter-disciplinary research environment

• Ability to take initiative to improve processes and troubleshoot problems

• Good communication and writing skills

• Ability to work well with multiple competing priorities, manage projects and meet deadlines

• A good team player and able to work independently with minimum supervision

We regret that only shortlisted candidates will be notified.

The Cloud Application and Platform Group (CAP) Group from School of Computer Science and Engineering (SCSE) at Nanyang Technological University, Singapore, is seeking 1 motivated Research Associate in the topic of “Digital Twin for Advanced Battery Analytics”, who is responsible for developing and designing front end web architecture, ensuring the responsiveness of applications, and working alongside graphic designers for system design features, among other duties. He/she will take a key role in participating in the development and implementation strategy of a cloud AI platform for industrial application, e.g., data center operations and optimization.

Key Responsibilities:

• Documented steps for initiation of designs (e.g., functional specification)

• Description of system requirement for the entire set up within an organization

• Diagnosing the issue and resolving it on demand

• Developing front end website architecture

• Designing user interactions on web pages

• Developing back end website applications

• Creating servers and databases for functionality

• Ensuring responsiveness of applications

• Working for web design features

• Seeing through a project from conception to finished product

• Designing and developing APIs

• Meeting both technical and consumer needs

• Staying abreast of developments in web applications and programming languages

• Have an idea for fixing the system problems in case of sudden system failure or crash

Job Requirements:

• Master’s degree in Computer Science from a recognized university

• Strong organizational and project management skills

• Proficiency with fundamental front end languages such as HTML, CSS and JavaScript

• Familiar with building web applications with web frameworks such as Flask, Django

• Familiarity with JavaScript frameworks such as Angular JS, React and Amber

• Proficiency with server side languages such as Python, Ruby, Java, PHP and .Net

• Familiarity with database technology such as MySQL, Oracle and MongoDB

• Excellent verbal communication skills and good problem solving skills

• Attention to detail

• Fluent spoken and written English

We regret that only shortlisted candidates will be notified.

The Cloud Application and Platform (CAP) Group from School of Computer Science and Engineering (SCSE) at Nanyang Technological University, Singapore, is seeking 1 motivated research associate in the topic of “Digital Twin for Advanced Battery Analytics”.

Key Responsibilities:

• Collecting and analyzing battery data

• Developing physics-based and data-driven models to characterize battery electrochemical process and health conditions

• Working closely with team members/engineers and assist in developing new features

• Ensuring responsiveness of applications

• Diagnosing the issue and resolving it on demand

Job Requirements:

• Master’s Degree in computer science, computer engineering, electrical engineering, information system or a related discipline

• Good understanding of OOPs concepts

• Proficiency with Python

• Familiarity with packages like NumPy, Pandas, PyTorch or Tensorflow;

• Excellent verbal communication skills and good problem solving skills;

• Able to test, debug and optimize existing code base and other features;

• Attention to detail.

We regret that only shortlisted candidates will be notified.

The Cloud Application and Platform (CAP) Group from Nanyang Technological University, Singapore, is seeking 1 motivated Research Fellow in the topic of “Digital Twin for Advanced Battery Analytics”.

Key Responsibilities:

• Developing physics-based and data-driven models to characterize battery electrochemical process;

• Design and implement algorithms for predicting electrical data at various nodes in the power system;

• Build a simulation platform for emergency scenarios with predictive maintenance features;

• Supervising junior graduate students;

• Writing technical reports, including papers, patents and technical disclosures;

• Working closely with team members/engineers and assist in developing new features;

• Ensuring responsiveness of applications;

• Diagnosing the issue and resolving it on demand.

Job Requirements:

• PhD Degree in computer science, computer engineering, electrical engineering, information system or a related discipline;

• Strong research record, preferably on top-tier computer science/engineering conferences;

• Proficiency with Python and relevant packages, like NumPy, Pandas, PyTorch or Tensorflow;

• Excellent verbal communication skills and good problem solving skills;

• Attention to detail.

• Fluent spoken and written English.

We regret that only shortlisted candidates will be notified.

Division of Mathematical Sciences (MAS) in School of Physical and Mathematical Sciences (SPMS) is looking for a candidate to join them as a Research Fellow.

The College of Science seeks a diverse and inclusive workforce and is committed to equality of opportunity. We welcome applications from all and recruit on the basis of merit, regardless of age, race, gender, religion, marital status and family responsibilities, or disability.

Key Responsibilities:

• Development of stochastic and analytical methods for nonlinear partial differential equations

• Implementation of relevant numerical experiments using deep learning algorithms

Job Requirements:

• PhD degree in (applied) mathematics

• Relevant research experience in stochastic analysis and/or partial differential equations, Python coding

• Enthusiasm, good communication skills, and being able to conduct independent research

We regret to inform that only shortlisted candidates will be notified.

The Office of Academic Services (OAS) plays a key role in advancing the University’s educational goals through implementing and administering the academic policies established by the University’s academic body. OAS provides academic services for students from the time of their matriculation to their graduation and are committed to integrity, strong governance, and high standards of professionalism in our work to establish success for all NTU students.

Being part of a team that manages students’ assessment, progression and award, the key responsibilities of the role are as follows:

Responsibilities

• Custodian for assessment/result records for undergraduate students.

• Coordinate within the office and with Schools/Colleges/Institutions to ensure timely and accurate capture of records arising from various activities according to timelines and guidelines set, as well as in compliance with policies and procedures.

• Manage the examination system and mark entry system, and processes for undergraduate students.

• Oversee the setup of relevant database for mark entry and marks processing, where students’ progress and performance are determined and captured at the end of every semester.

• Provide advice to the Schools/Colleges/Institutions for special cases in compliance with policies and procedures, and ensure appropriate approvals are obtained for exceptional cases.

• Manage the release of exam results, academic termination and related appeals, to ensure students receive their results according to the scheduled timeline and all appeals are properly handled.

• Prepare examination statistics for reporting to the University management.

• Supports data requests and gatekeeping, so as to ensure compliance with NTU student personal data protection and the Personal Data Protection Act (PDPA).

• Work with system developers to ensure process and system readiness for new initiatives, updates of curriculum, process enhancement and automation.

• Spearhead/Participate in cross-team projects within OAS and be a change agent in fostering the collaborative culture in OAS.

Requirements

• Bachelor’s degree from a recognized university.

• Minimum 3-5 years of supervisory experience, preferably in academic services in the tertiary education sector.

• Proficient in office IT applications and Microsoft Office suite of application.

• Working knowledge of SQL will be an added advantage.

• Experience and exposure to Robotic Process Automation (RPA) will be an added advantage.

• Analytical experience with data and information.

• Experience in database and process management.

• Good communication skills, able to express ideas clearly and concisely (written and verbal).

• Good interpersonal skills, able to collaborate and engage with people at different levels of the organization.

• Able to multi-task and work under pressure.

• Meticulous and organized.

• A strong team player with the ability to work independently.

NTU is seeking experienced and motivated individuals to join our dynamic team in Office of Development and Facilities Management. The department oversees the physical development and maintenance of all University buildings and grounds in support of the academic, research and administrative functions of the University. As the Assistant Manager, Facilities Maintenance (External Infrastructure), you are responsible for the management and maintenance of external infrastructure in the Campus to ensure they are safe to use and functional at all times.

Key Responsibilities:

• Plan and supervise maintenance activities to ensure inspection programmes and preventive maintenance works for Campus’s external infrastructure and grounds are carried out as planned and in accordance with standards expected. Follow up promptly on corrective maintenance works to minimize downtime and maintain a safe environment.

• Manage and supervise planned and corrective maintenance programmes for electronic directory boards and speed advisory signs to ensure systems are in good working condition.     

• Manage and supervise planned slope inspection programmes and analyze service report to pick up potential slope failure tell-tale sign and take quick remedial actions to mitigate. 

• Manage user’s request, understand the requirements, develop work proposals and estimate associated costs. Oversee procurement of services, supervise work progress and ensure materials and workmanship meet standards. Review and track site progress through meetings and inspections to meet user’s project completion timeline.

• Identify improvement works, maintenance needs and cyclical maintenance programmes and derive budget required for new Financial Year.

• Oversee other tasks assigned

Requirements:

• Degree in Civil Engineering or equivalent from a recognized tertiary institution with at least 5 years of relevant experience in the Civil Engineering Industry

• Good knowledge in design, construction and maintenance of drain, road, culvert, linkways, slopes etc

• Proficient with Microsoft Office, such as Excel, Word and PowerPoint

• Self-motivated, positive working attitude and customer-oriented

• Good oral and written communication and interpersonal skills

• Ability to work with different levels of people

Joining NTU as an Assistant Manager, Facilities Maintenance (External Infrastructure) is an excellent opportunity for an individual looking to further their career in a challenging and dynamic environment. If you have the required skills and experience and are excited about this opportunity, we invite you to submit your application today!

NTU Shared Services (NSS) is a centralized unit within Nanyang Technological University (NTU) that provides a wide range of administrative, operational, and support services to various departments and units within the university. Its primary goal is to streamline and optimize processes, enhance operational efficiency, and deliver high-quality services to support NTU's core mission of education and research.

The Assistant Manager, as a member of NTU Shared Services (NSS) IT Team, is responsible for overseeing Service Desk operations, leading initiatives to enhance and optimize Access Control requests to ensure exceptional service delivery. The candidate shall understand service fulfillment process and identify opportunities for improvements through process re-design, automation development or system improvements. While ensuring the smooth operations of Service Desk activities.

The Assistant Manager is also responsible for reviewing and managing IT Service Desk services Service Level Agreements (SLA), working closely with Level 2 support teams to re-design service fulfilment processes, perform issue resolution and suggest improvements to be able to adhere to the set SLA.

The ideal candidate should possess strong leadership skills, excellent problem-solving abilities, good analytical skill and experience in process improvements, automation development and a passion for delivering outstanding customer experiences.

Candidates with no working experience in automation development but able to demonstrate accomplished projects in this field are welcome to apply.

Responsibilities:

• Collaborate closely with stakeholders and analyse inputs from customer satisfaction survey results

• Identify improvement opportunities through process re-design, automation development or system improvements.

• Ensure timely and accurate provisioning and deprovisioning of user access

• Perform regular access reviews and audits to ensure compliance with security policies

• Ensure documentation on access control procedures, work instructions and configurations are accurately maintained

• Review and manage IT Service Desk services Service Level Agreements.

• Handle customer’s feedback and ensure prompt and effective resolution

• Lead and manage Service Desk Agent to ensure optimal performance

Requirements:

• Degree in Computer Science, Information Technology, Software Engineering with minimum 3 years of relevant experience in operation management of contact center / service desk

• Hands-on experience on End-user Computing, Active Directory, Office365, Exchange Admin Centre

• Experience in low-code platform e.g. UiPath, Outsystems, Power Query

• Good interpersonal, communication, and organization skills

• Analytical and problem-solving skills with the ability to work autonomously

• Preferably ITIL Certified, knowledge of ServiceNow, APIs, data integration and transformation and programming experience

• Responsible for full spectrum of accounts payable function.
• Provide accounts payables documentation accurately and perform monthly supplier statement of accounts reconciliation.

Requirements:

• LCCI or Higher Nitec in Accounting
• At least 2 years of working experience in doing Accounts Payable.
• Hands-on experience in SAP system

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

OFFICE CLEANING-

GENERAL INDOORS CLEANING

CLEARING TRASH

VACUUM

SERVING-

SERVING TEA/COFFEE/WATER ETC TO STAFF AND VISITORS

RUNNER-

PICKUP/DROP OFF DOCS TO AND FROM BANKS AND OTHER OFFICES

BUYING FOOD/DRINKS

• You should be organized, neat and meticulous
• Good written, verbal and interpersonal communications skills
• Ability to multi-task and prioritize
• Ability to work under-pressure
• Ability to drive open work to completion
• Competent in using MS Office software, particularly Excel and Word
• Able to work weekends and public holidays when necessary

Job Description

ABOUT US

We’ve got modern day solutions for all your modern day delivery woes.

In a world that’s constantly on the move, we know how important it is to keep things moving. We’re on a mission to enable everyone, from single merchants to the largest companies, to move goods and e-commerce anywhere in Asia Pacific and beyond.

Logistics should be easy, quick and seamless at great rates. And we believe this standard should be the norm, not the exception as we strive to be the best logistics company in Asia Pacific. Currently, we’ve made our presence felt in Malaysia, Thailand, Indonesia, Philippines, India, Singapore and China. Our deep integration with Airasia’s network and infrastructure puts us in a unique position to achieve what sounds impossible, and we need you to bring this to a reality. 

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to do:

• Market Analysis: conduct thorough market research to understand the target country's demographics, cultural nuances, and consumer behavior based on the Sales/ BD teams strategy

• Localization and Adaptation: tailor marketing messages, content, and creative elements to align with local preferences, language, and cultural sensitivities

• Channel Selection: identify and leverage effective marketing channels and platforms that are widely used and trusted within Singapore (online and offline)

• Execution: plan and execute local campaigns (both online and offline) to support the local Sales and BD team to reach their relevant customers & support the sales process

• Community work: build and maintain a relationship personally and as Teleport with our local customer community (largely B2B space) in the transport/ logistics/ air freight space

• Data-Driven Optimization: implement robust data analytics to measure campaign performance, monitor key performance indicators (KPIs), and make informed, data-driven decisions

• Compliance : ensure compliance with local marketing regulations and standards. Provide customer support in the local language and time zone

• Alignment: build a strong relationship with our central marketing team based in KL to leverage the strategic elements, brand guidelines and resources available to support you in your work

• Continuous Improvement: iterate and optimize strategies based on customer feedback, performance metrics, and evolving market dynamics. Stay agile and adaptive to maximize results over time

SKILLS

These are minimum-requirement skills and a ‘must-have’ for the role: (If any, otherwise you can skip)

• Proficiency in data analysis is crucial for assessing campaign performance, understanding consumer behavior, and making data-driven decisions

• A strong understanding of digital marketing channels, including social media, search engine optimization (SEO), paid advertising, and email marketing

• Strong written and verbal communication skills are essential, especially if dealing with content creation, localization, and customer support

QUALIFICATIONS & EXPERIENCE

• A bachelor's or master's degree in marketing, business, communications, or a related field is often beneficial. However, practical experience and skills are highly valued.

• An appreciation for cultural differences and the ability to adapt marketing strategies to align with local preferences and customs.

• Previous experience in adapting marketing materials for different regions, including language localization and cultural nuances.

BENEFITS

Work-Life at #TeamTeleport

• Hot desks - On site work with flexible workspace arrangement and provide you with a change of scenery maybe in a quiet area.

• Unlimited training -You will have access to a wide range of learning resources including Notion!

• Ditch the Suit & Tie - Be comfortable as you are, express your inner Fashionista… as long as it's not a birthday suit!

• Vacation and time away - Sometimes you need to recharge and come back energized! That’s why you will get 90% off flights to destinations within AirAsia's network, 10%-15% discounts on selected eateries at KLIA2.

• Growth opportunities - We embrace and take on opportunities to learn and grow at Teleport as we reimagine the way we do things. Yes, we meet the challenge head on as a team, and we celebrate together with you when you succeed and reap the rewards when the hard work pays off!

Responsibilities:

• Perform site selection (if applicable), initiation, monitoring and close-out visits in accordance with contracted scope of work and good clinical practice. If applicable, Clinical Research Associates may be accountable for development of project subject recruitment plan on a per site basis. Support work with sites to adapt, drive and track subject recruitment plan in line with project needs to enhance predictability.

• Provide monitoring visits and site management for a variety of protocols, sites and therapeutic areas.

• Administer protocol and related study training to assigned sites and establish regular lines of communication with sites to manage ongoing project expectations and issues. Evaluate the quality and integrity of study site practices related to the proper conduct of the protocol and adherence to applicable regulations. Escalate quality issues as appropriate.

• Manage the progress of assigned studies by tracking regulatory submissions and approvals, recruitment and enrollment, case report form (CRF) completion and submission, and data query generation and resolution. May support start-up phase.

• Create and maintain appropriate documentation regarding site management, monitoring visit findings and action plans by submitting regular visit reports, generating follow-up letters and other required study documentation.

• Build awareness of features and opportunities of study to site.

• Collaborate and liaise with study team members for project execution support as appropriate.

Requirements:

• Bachelor's degree in a health care or other scientific discipline or educational equivalent.

• Minimum of 1+ years of on-site monitoring experience; or equivalent combination of education, training and experience.

• Computer skills including proficiency in use of Microsoft Word, Excel and PowerPoint and use of a laptop computer

• Good written and verbal communication skills

• Good organizational and problem-solving skills

• Effective time management skills

#LI-Hybrid

#CRAFSAJD

#CRASDAJD

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

Responsibilities:

• Provide full spectrum of secretarial support to Director
• Conduct market research and organizational activities on behalf of Director
• Assist in business oriented matters
• Perform vendor negotiation activities for business needs
• In charge of all private and confidential materials of the organization and Director
• Schedule internal/external conference meetings and company events
• Manage virtual platforms and social media account
• Attend to personal matters for Director and family
• Any other ad-hoc tasks assigned

Requirements:

• Diploma / Degree in any discipline
• No experience Needed (Training Provded)
• Able to work in fast-paced environment
• Comfortable with multi-tasking
• Maintains confidentiality and possess sense of urgency
• Highly organised, detail-oriented and responsible

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• Manage incoming phone calls, greet visitors, receive and process mail and documents, and oversee courier services.
• Review prices, book flights and accommodation for staff travel.

Requirements:

• GCE N level and above
• At least 1 year of office administrative experience.
• Proficient in MS Office.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

• Manage inventory, communicate with internal and external clients.
• Operate equipment and perform daily level maintenance of equipment

Requirements:

• Primary/Secondary School/"O" Level, any field
• At least 1 year working experience

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R21100996

Responsibilities:

• Manage the nomination / acceptance of the performing vessel including compliance procedures.
• Monitor the day-to-day operations of the chartered vessels including ETA notices, and cargo readiness
• Coordinate with agents for the arrival / departure formalities of the chartering vessels including berthing and un-berthing.
• Monitor the day-to-day loading / discharging of the vessels.
• Provide vessel’s arrival, berthing, loading / discharging, departure information to Chartering Manager.
• Resolve charter party and bills of lading disputes.
• Prepare laytime statements, and negotiate demurrage, detention and despatch.
• Manage payment of freight, and demurrage / detention if any.

Requirements:

• minimum A Levels / Diploma / Degree in a relevant discipline,
• three (3) years of relevant experiences with dry bulk cargoes, strong analytical and planning skills, excellent decision-making and problem-solving skills using sound, inclusive reasoning and judgment, and a growth mindset with the potential to develop his / her abilities and talents; to learn on the job.

Job ID: L856V7V3

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9740

http://www.peopleprofilers.com

EA License Number: 02C4944
Registration Number: R1330005
Posting Personnel: Reeve Lim Kok Kiong

Main Responsibilities

1. Provide excellent services to clients and support to their stakeholders.

2. Ensure that the share registers of clients are updated timely and accurately.

3. Ensure that all enquiries from clients and shareholders are promptly attended to and followed up, and record all communications.

4. Check and process documents submitted by shareholders and depository agents on share transfers and share registry related matters.

5. Prepare periodic reports for clients according to the regulatory disclosure requirement.

6. Review and monitor events according to the stipulated timeline.

7. Advise and manage clients’ general meetings.

8. Carry out all duties and assignments that may from time to time be assigned by the superiors.

9. Collaborate with colleagues in the department and across departments to meet firm-wide objectives.

10. Comply with Internal Policies, Procedures and Control.

Requirements/Competencies

· Intermediate knowledge of MS Excel, Word and PowerPoint

· Good knowledge of SGX Listing Rules and Companies Act

· Strong verbal and written communication skills

· Positive disposition and attitude

· Able to multi-task and maintain calm under pressure

· Meticulous, proactive, resourceful and analytical

· Team player and able to work independently

· 4 to 5 years’ experience in Share Registry, office administration or client services experience

· Minimum A level/Polytechnic Diploma/Degree or relevant work experience

*Renumeration will commensurate with experience