Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK Healthcare Pte Ltd manages the award-winning ClearSK® chain of medi-aesthetics clinics island-wide in Singapore and overseas branches in Shanghai, Hangzhou and Kuala Lumpur. As a Singapore leading aesthetics chain, it will be a great opportunity for you to grow and learn in a multi-disciplinary environment with medical and management professionals. You will find yourself working in a challenging environment, where your capabilities will be developed to the max. To fit in with our culture of excellence, we look for only the F.I.T.: Fast, Innovative and Trainable as well as commitment, integrity and professional skills.

Job Description

Join the ClearSK Medical Aesthetics Group as a Business Operations Associate, where you will play a crucial role in enhancing the efficiency and effectiveness of our marketing and corporate development operations.

Responsibilities:

• Assist in monitoring and evaluating the progress of various business projects and initiatives.
• Utilize systematic approaches to track and analyze performance data and KPIs.
• Collaborate with project PICs to ensure adherence to project timelines and objectives.
• Contribute to the optimization of business processes and strategies across our locations.

Qualifications and Requirements:

• Strong grasp of business operations and project management principles.
• Proficiency in data analysis and performance tracking tools.
• Systematic and analytical approach to problem-solving.
• Degree in business administration, operations management, or related field.

Be part of our mission to deliver exceptional aesthetic services by joining ClearSK Medical Aesthetics Group.

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK Healthcare Pte Ltd manages the award-winning ClearSK® chain of medi-aesthetics clinics island-wide in Singapore and overseas branches in Shanghai, Hangzhou and Kuala Lumpur. As a Singapore leading aesthetics chain, it will be a great opportunity for you to grow and learn in a multi-disciplinary environment with medical and management professionals. You will find yourself working in a challenging environment, where your capabilities will be developed to the max. To fit in with our culture of excellence, we look for only the F.I.T.: Fast, Innovative and Trainable as well as commitment, integrity and professional skills.

Job Description

Join the ClearSK Medical Aesthetics Group as a Business Operations Associate, where you will play a crucial role in enhancing the efficiency and effectiveness of our marketing and corporate development operations.

Responsibilities:

• Assist in monitoring and evaluating the progress of various business projects and initiatives.
• Utilize systematic approaches to track and analyze performance data and KPIs.
• Collaborate with project PICs to ensure adherence to project timelines and objectives.
• Contribute to the optimization of business processes and strategies across our locations.

Qualifications and Requirements:

• Strong grasp of business operations and project management principles.
• Proficiency in data analysis and performance tracking tools.
• Systematic and analytical approach to problem-solving.
• Degree in business administration, operations management, or related field.

Be part of our mission to deliver exceptional aesthetic services by joining ClearSK Medical Aesthetics Group.

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Responsibilities:

• Provide and maintain high standard of service excellence to patients, caregivers, and colleagues.
• Preparation of clinic for daily operations prior to opening and facilitate proper handover at the end of each clinic session and at end closing time.
• Assist doctors and act as chaperones during in-clinic consultations and teleconsultations, providing translation support when necessary.
• Timely follow-up of administrative tasks after clinic sessions, including handling inquiries, educating patients on managing appointments and making payments online e.g., using HealthHub, and scheduling appointments promptly.
• Handle counter duties with precision for accurate registration and billing.
• Attend to patient enquiries through various platforms, e.g., face-to-face, phone, and emails.
• Provide financial counselling with knowledge of financial schemes available to patients.
• Ad-hoc duties as assigned.

Requirements:

• Minimum GCE 'N' level.
• Service-oriented with a pleasant disposition.
• Demonstrate strong interpersonal skills and effective teamwork.
• PC / computer literacy and able to multi-task in a fast-paced environment.
• 5-day work week (Monday to Friday) and staggered working hours (from 8am to 5.30pm; 8.30am to 6pm or 9am to 6.30pm).

The Animal Research Facilities (ARF) at NTU is seeking to hire a Director/Deputy Director who is experienced in all aspects of managing an academic animal research facility. It comprises of 4 main housing facilities licensed by the Animal and Veterinary Services at NParks.

• Animal Research Facilities at Lee Kong Chian School of Medicine, Clinical Science Building, Novena, holding mainly rodents (1,600sqm)
• Research Support Building at NTU Yunnan Campus housing rodents (1,300sqm)
• Zebrafish Facility at Lee Kong Chian School of Medicine, Experimental Medicine Building, NTU Main Campus (400 sqm)
• NIE fish facility

Responsibilities:

1. Oversee animal care, equipment and ARF-RSB facility team to meet the needs of LKCMedicine and SBS scientific communities.

• Responsible for developing, timely updating and communicating all standard operating procedures. This includes the acquisition and maintenance of equipment to ensure optimal functionality and safety.
• Ensure compliance to IACUC protocols and ethics to safeguard animal welfare.
• Involve in conducting animal facility inspections as appropriate, including tracking and reporting statistics for Singapore agencies to ensure adherence to regulatory requirements..

2. Management and Administration of budgets for ARF

• Preparation, submission and presentation of the annual budgets for the NTU ARFs (LKCMedicine and RSB) to senior management of LKCMedicine and NTU.
• Work closely with ARF-RSB administrative leads to track budget utilization and achieve accurate marksmanship annually.
• Streamline and align ARF administration work such as procurement, with NTU policy and best practices in collaboration with ARF-RSB administrative leads.

3. Management of expanded suite of specialized services for the research community

• Design and develop in-house expanded scope of specialized service offerings tailored to the needs of the research community.
• Collaborate with principal investigators, veterinarian support staff, regulatory committees and industry partners to ensure the service meet high standards and industry requirements.
• Engage with external stakeholders including industry collaborators to promote and maximize the utilization of facility’s specialized services.
• Develop in-house capabilities including upskilling of staff to deliver the expanded suite of specialized services and keep pace with industry advancements and emerging research needs.

4. Fulfil and maintain accreditation standards to ensure compliance with professional accreditation regulations

• Responsible for maintaining all applicable accreditations standards for the care and use of laboratory animals at NTU.
• Ensure compliance with professional accreditation regulations, including regular reviews and updates to meet evolving standards.

5. Oversee planning and execution of activities and events relating to ARF

• Planning of research activities including the monthly ARF seminar series established at LKCMedicine to ensure that the NTU ARFs are aligned with current and/or planned resources.
• Participate in institutional committees as NTU ARF-RSB‘s representative, contributing to the development and alignment of research initiatives.

Requirements

• Veterinary Medical Degree (DVM or VMD) or PhD in Biomedical sciences. Diplomate status within the American College of Laboratory Animal Medicine (DACLAM) is desirable, but not required.
• At least 15 years’ experience working in an Animal Facility at the managerial and leadership level in managing and directing vivarium operations, including animal husbandry, preventative veterinary care, diagnosis, treatment, and control of disease, animal surgery and postoperative care, euthanasia, and necropsy.
• Documented experience in directing a complex animal resources program and awareness of Biological Agents and Toxins Act requirements in Singapore.
• Must be experienced in managing the operational needs of an animal facility including working with the staff and users.
• Possess knowledge of Singapore regulations, guidelines and policies, and AAALAC accreditation standards pertaining to the care and use of laboratory animals.
• Possess knowledge and experience in workflow between animal facilities of different hygienic standards, import of rodents and re-derivation projects as well as GLP operations and procedures.
• Ability to analyze/evaluate data, make appropriate recommendations and prepare operating/capital budgets.
• Strong supervisory and leadership skills and the ability to motivate others and confidently set the professional and collegial example for others to follow.
• Excellent oral and written communication skills.

Looking for someone who is:

• Passionate and experienced with working with children with special needs
• Experience in Early Intervention and/or Special Needs Education
• Creative, loving and energetic
• Excellent communication and classroom management skills
• Willing to learn and improve knowledge and skills
• Uses positive discipline techniques at all times
• Maintains and build relationships with children, parents and the team

Responsibilities

To assist lead teachers and therapists:

• To assist in preparing and implementing the programs for children.
• To assist in managing behavior of children using appropriate behavioural strategies taught and agreed by the clinic.
• To assist in supporting the children during routine activities including mealtime, circle time, work and play times.
• To assist in toileting needs of the children and maintaining cleanliness, hygiene and infection control.
• To assist in administrative tasks such as typing out summaries and reports (e.g. IEP, Progress Report).
• To assist in providing input on children’s progress during case conferences or at any other case discussion.
• To assist in planning, share ideas and exchange feedback with the team.
• To assist in preparing teaching aids, materials and resources.
• To assist in evaluating and maintaining records of children’s development as required in the program.
• To assist in rendering basic first aid as and when necessary.
• To assist in the upkeep of teaching resources, arrangement, appearance, decorations, and learning environment of the classroom.

At The Learning Lab, we strive to provide the best-in-class customer experience to parents and students. In line with the organization’s ethos, we invite individuals who share our service commitment and passion for the education industry to join us.

Job responsibilities

• Acquire a strong working knowledge of the organisation’s programmes, services and processes.
• Ability to deliver a professional and high-quality service experience in a customer-facing role.
• Identify customers’ needs and have them assessed to maintain a continuous high level of customer service delivery and satisfaction.
• Engage interest in potential customers and provide them with clear explanations on the offered programs to boost lead creation.
• Support cross selling activities to existing customers.
• Develop professional rapport with customers and build brand loyalty.
• Ensure that queue management is being practiced at the front desk.
• Assist with crowd management during the peak periods.
• To work closely with the Deputy Front Desk Leads and provide regular feedback and insights in achieving greater customer intimacy.
• Attend to customers’ feedback and challenges in a professional manner in a timely fashion.
• Taking ownership of customers’ problems and follow through effectively and efficiently to resolution within the SLAs.
• Key member of the customer support function in establishing continuous improvement of processes to promote customer satisfaction.
• Maintain close liaison with all other departments in order to have a good understanding of the operational flow and ensure a seamless client experience.
• Keep ahead of industry’s developments and apply best practices to areas of improvement
• Perform any other duties and responsibilities as and when assigned by Management.

Snapshots of our ideal candidate

• Possesses at least a Diploma.
• Required to work shift hours and on weekends (3 weekdays and 2 weekends).
• Strong proficiency in written and spoken English.
• Being effectively bilingual would be a strong advantage.
• Candidates who have worked in the hospitality industry are most preferred.
• Able to work in a fast-paced environment.
• Possesses emotional maturity and passion for customer service.
• Familiar with CRM systems and practices.
• Good team player, possesses the ability to work with minimal supervision.
• Positive, extroverted and outgoing personality.
• Well-groomed with a professional disposition.

Expect the best for the best

• An attractive remuneration package
• Attractive staff benefits and perks
• Company-wide welfare and employee engagement initiatives

Start your journey with us today at www.thelearninglab.com.sg/joinus/. Shortlisted candidates will be contacted within 2 weeks from the date of application.

Objective / Purpose of the Job

Patient Experience Associate plays a vital role in overseeing the front desk operations, providing exceptional customer service to our patients, organizing appointments and medical documentation to facilitate the smooth running of the clinic, and delivering quality care to our patients.

Job Responsibilities

• Responsible for managing front desk reception duties for the clinic, which include handling enquires (phone, email, communication channels, etc.), appointment scheduling for all clinics, and transferring calls to the respective personnel or clinic when appropriate.
• Administer new/ current patient registration and medical reports.
• Ensure clinic operational readiness to receive patients daily.
• Welcome patients and visitors with a warm and professional demeanor.
• Attend to patient registration and guide new patients through the registration process to ensure accurate and complete information is obtained.
• Upon patients’ check-in, check them into Clinic Operating System, and verify with patients on their identification document, insurance coverage, and administrative requirements, if any.
• Perform and record the patient’s vital signs.
• Assist with follow-up appointment scheduling after consultation or treatment.
• Scheduling appointments for laboratory and diagnostic tests and specialist referrals.
• Process patient’s payment and billing
• Obtain pre-authorization before patient admission (if required)
• Maintain an effective filing record, including scanning and uploading medical images and reports, laboratory results, referral letters, other memos (e.g from referring clinic, etc) into the Clinic Operating System.
• Assist with the logistic arrangement, such as medication delivery to patients or patient transportation, to provide a seamless experience to our patients.
• Work closely and build a good rapport with our healthcare providers and referrals, nurses, and staff to facilitate effective teamwork and communication and to ensure patients’ appointments are scheduled efficiently, considering the availability of healthcare professionals and the urgency of patient needs.
• Participate in staff meetings and contribute to process improvement initiatives.
• Assist nurses in other ad-hoc duties as assigned.

Skills and Abilities

• Customer-service oriented and excellent telephone etiquette.
• Professional written and communication skills via digital platforms such as WhatsApp, emailas well as face-to-face interactions.
• Meticulous attention to detail is essential.
• Ability to multitask and stay organized.
• Pleasant personality with passion and empathy for service excellence.
• Great learning adaptability and flexibility.
• Great understanding of cultural differences and etiquette.
• Proficient in digital tools, platforms, and IT skills to navigate and utilize various software and applications (e.g., Microsoft Office Suite, Clinical Operating System).
• Ability to independently follow clinic procedures and job instructions and use good judgment in determining when assistance is needed.
• Prior experience in a healthcare or hospitality setting would be an advantage.

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK Healthcare Pte Ltd manages the award-winning ClearSK® chain of medi-aesthetics clinics island-wide in Singapore and overseas branches in Shanghai, Hangzhou and Kuala Lumpur. As a Singapore leading aesthetics chain, it will be a great opportunity for you to grow and learn in a multi-disciplinary environment with medical and management professionals. You will find yourself working in a challenging environment, where your capabilities will be developed to the max. To fit in with our culture of excellence, we look for only the F.I.T.: Fast, Innovative and Trainable as well as commitment, integrity and professional skills.

Job Description

Join the ClearSK Medical Aesthetics Group as a Business Operations Associate, where you will play a crucial role in enhancing the efficiency and effectiveness of our marketing and corporate development operations.

Responsibilities:

• Assist in monitoring and evaluating the progress of various business projects and initiatives.
• Utilize systematic approaches to track and analyze performance data and KPIs.
• Collaborate with project PICs to ensure adherence to project timelines and objectives.
• Contribute to the optimization of business processes and strategies across our locations.

Qualifications and Requirements:

• Strong grasp of business operations and project management principles.
• Proficiency in data analysis and performance tracking tools.
• Systematic and analytical approach to problem-solving.
• Degree in business administration, operations management, or related field.

Be part of our mission to deliver exceptional aesthetic services by joining ClearSK Medical Aesthetics Group.

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

( A ) JOB SUMMARY

The Customer Services Associate is responsible to present a welcoming experience to patients and customers In the lobby and at the entrances into Thomson Medical Centre (TMC). He/She is responsible for smooth hospital operations, display consistent excellent service level to all internal external customers at all times, including duties assigned by Senior Guest Services Officers, Guest Service Officers, Assistant Manager and Senior Manager, Guest Services.

( B ) PRIMARY DUTIES & RESPONSIBILITIES

• Station at TMC Side entrance, Main Entrance, Main Lobby, Information Counter, Admission/Discharge Counters, smile, greet and acknowledge incoming Doctors’ by their names, patients, visitors and internal customers.
• Enquire purpose of visit, offer patients/visitors the direction/assistance to desired location with open palm.
• Provide assistance such as crowd control during discharge time, directional assistance to patients/visitors amongst others.
• Assist patients with their luggage and/or belongings from the taxi stand or from their vehicle during admission and discharges.
• Assist with obtaining queue numbers and advice of necessary documents for admission.
• Transfer patient from admission to ward, operating theatre to/from ward (station in operating theatre during peak morning hours) and/or any transfer within the hospital vicinity and during discharge to send off.
• Assist to receive hospital items such as gift packs to patients, do stock-take, help to deliver to patients at the ward and keep record of hospital inventory items.
• Ensure wheelchair is available for emergency usage at all times and operates wheelchair lift as and when required.
• A good working knowledge of the hospital's directory, products and services.
• To triage patients seeking admission at the Patient Service Centre and fast-track admission if necessary.
• To support/cross coverage for fellow colleagues from Concierge and Bellhop and or when they are on meal breaks, sick leave, annual leave etc.
• Assist PSC staff to prepare blank case-notes for us on patients' admission and photocopying packages details for financial counselling as well as clearing reception area of deliveries when required.
• Provide assistance to patients seeking location of our tenant clinics including those of our other clinics located in the Novena areas and our other peripherals clinics.
• Temperature Screening duties on weekends/PHs or as and when required or assigned.
• Cover duties of other team members during their absence where applicable and perform any other duties that may be assigned from time to time.

(C) REQUIREMENTS

• GCE “N” Level or GCE "O" Level
• At least 1 years’ experience in healthcare or hospitality industries
• Demonstrates pro-active role in anticipating customer needs and delivering satisfaction.
• Possesses pleasant personality, service oriented.
• Excellent communication, interpersonal skills
• Good Team Player
• 5 days work week including PH and weekend
• 8:00am to 5:30pm

Responsibility:

Staff is responsible for smooth hospital operations, display consistent excellent service level to patients at all times.

Job Responsibilities:

• Smile, maintain eye contact and greet all patients coming and leaving hospital.
• Offer direction/assistance to desired location with open palm.
• Assist patients with their baggage and/or belongings from the taxi stand or from/to their vehicle during admission/ discharge.
• Enquire purpose of visit, assist with obtaining queue numbers and advise of necessary documents for admission.
• Accompany the patients to their respective wards or the delivery suite after the completion of the admission process.
• Operates wheelchair lift as and when required.
• Station at main entrance of TMC, Concierge Counter, Information counter and provide assistance such as crowd control during discharge time, directional assistance to patients/visitors amongst others.
• Provide assistance to patients seeking location of our tenant clinics including those of our other clinics located in the -Novena areas and our other peripherals clinics.
• Assist to receive hospital items such gift packs to patients, do stock-take, help to deliver to patients at the ward and keep record of hospital inventory items.
• To support/cross coverage for fellow colleagues from Concierge and Bellman when they are on meal breaks, sick leave, annual leave etc.
• Any other duties that may be assigned from time to time.
• 5 days work week

Requirements:

• GCE “N” Level or GCE "O" Level
• At least 1 years’ experience in healthcare or hospitality industries
• Demonstrates pro-active role in anticipating customer needs and delivering satisfaction.
• Possesses pleasant personality, service oriented.
• Excellent communication, interpersonal skills
• Good Team Player

The Cafe Operations Associate is a versatile role that supports both Front of House (FOH) and Back of House (BOH) operations. This position is perfect for someone who thrives in a dynamic environment and enjoys wearing multiple hats. The ideal candidate will ensure smooth and efficient cafe operations while providing excellent customer service and maintaining a clean, welcoming environment.

Key Responsibilities:

Front of House (FOH):

• Greet and assist customers, providing a friendly and welcoming experience.
• Take orders and process transactions accurately and efficiently using the POS system.
• Prepare and serve beverages in accordance to SOP
• Maintain cleanliness and organization of the dining area, restrooms, and entrance.
• Handle customer inquiries, feedback, and complaints professionally.

Back of House (BOH):

• Assist with basic food preparation
• Ensure kitchen cleanliness and organization, including washing dishes and cleaning equipment.
• Manage inventory, including receiving deliveries and stocking supplies.
• Follow health and safety regulations to maintain a safe working environment.
• Perform routine maintenance tasks as needed.

General Responsibilities:

• Work collaboratively with team members to ensure a seamless customer experience.
• Participate in training sessions and team meetings to stay updated on cafe policies and procedures.
• Provide support for special events and additional duties as assigned
• Uphold values and standards in all interactions and tasks.

Interested candidates to email to [email protected] or SMS/WhatsApp to 9121 2773 / 8043 4970.

LIVING SHRIMPLY IS EXPANDING!

We're looking for an individual who is keen, detailed and loves the aquarium hobby! Come and be part of our young and vibrant team at Living Shrimply, where we pride ourselves strongly in owning Singapore's first public aquarium gallery. Our wide selection of aquatic plants caters to the needs of hobbyists, and we aim to journey alongside new entrants of the hobby to be a reliable source of knowledge for them, while constantly keeping up with the latest trends.

Here's what to expect when you're a part of us:

1. Handle online operations (marketplaces and Shopify) and offline retail sales and inventory updating

2. Conduct regular maintenance for in-store tanks and assist with retail stocking

3. Say no to desk-bound jobs! Our staff are well-trained in tank maintenance, and projects across Singapore will mean that you will always be on your feet.

4. Get your creative juices flowing! Ideate for our in-house tank scapes and execute them to see your creations come to life.

Requirements:

1. Singaporean/PR preferred. Prior knowledge about aquatic plants and tank keeping will be a big plus.

2. Physically fit as tasks may involve some light work at times

3. Familiar and comfortable with using internet

4. Friendly disposition with neat and tidy habits

5. May be required to work on weekends / public holidays

Notes:

1. Applicants with prior experience will be given priority.

2. Applicants without prior experience but with a keen learning attitude are welcome as well.

Sounds like something you are looking for? Apply for the job today and we will see you very soon!

*Do note only shortlisted candidates will receive notification.

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK Healthcare Pte Ltd manages the award-winning ClearSK® chain of medi-aesthetics clinics island-wide in Singapore and overseas branches in Shanghai, Hangzhou and Kuala Lumpur. As a Singapore leading aesthetics chain, it will be a great opportunity for you to grow and learn in a multi-disciplinary environment with medical and management professionals. You will find yourself working in a challenging environment, where your capabilities will be developed to the max. To fit in with our culture of excellence, we look for only the F.I.T.: Fast, Innovative and Trainable as well as commitment, integrity and professional skills.

Job Description

Join the ClearSK Medical Aesthetics Group as a Business Operations Associate, where you will play a crucial role in enhancing the efficiency and effectiveness of our marketing and corporate development operations.

Responsibilities:

• Assist in monitoring and evaluating the progress of various business projects and initiatives.
• Utilize systematic approaches to track and analyze performance data and KPIs.
• Collaborate with project PICs to ensure adherence to project timelines and objectives.
• Contribute to the optimization of business processes and strategies across our locations.

Qualifications and Requirements:

• Strong grasp of business operations and project management principles.
• Proficiency in data analysis and performance tracking tools.
• Systematic and analytical approach to problem-solving.
• Degree in business administration, operations management, or related field.

Be part of our mission to deliver exceptional aesthetic services by joining ClearSK Medical Aesthetics Group.

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK Healthcare Pte Ltd manages the award-winning ClearSK® chain of medi-aesthetics clinics island-wide in Singapore and overseas branches in Shanghai, Hangzhou and Kuala Lumpur. As a Singapore leading aesthetics chain, it will be a great opportunity for you to grow and learn in a multi-disciplinary environment with medical and management professionals. You will find yourself working in a challenging environment, where your capabilities will be developed to the max. To fit in with our culture of excellence, we look for only the F.I.T.: Fast, Innovative and Trainable as well as commitment, integrity and professional skills.

Job Description

Join the ClearSK Medical Aesthetics Group as a Business Operations Associate, where you will play a crucial role in enhancing the efficiency and effectiveness of our marketing and corporate development operations.

Responsibilities:

• Assist in monitoring and evaluating the progress of various business projects and initiatives.
• Utilize systematic approaches to track and analyze performance data and KPIs.
• Collaborate with project PICs to ensure adherence to project timelines and objectives.
• Contribute to the optimization of business processes and strategies across our locations.

Qualifications and Requirements:

• Strong grasp of business operations and project management principles.
• Proficiency in data analysis and performance tracking tools.
• Systematic and analytical approach to problem-solving.
• Degree in business administration, operations management, or related field.

Be part of our mission to deliver exceptional aesthetic services by joining ClearSK Medical Aesthetics Group.

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK Healthcare Pte Ltd manages the award-winning ClearSK® chain of medi-aesthetics clinics island-wide in Singapore and overseas branches in Shanghai, Hangzhou and Kuala Lumpur. As a Singapore leading aesthetics chain, it will be a great opportunity for you to grow and learn in a multi-disciplinary environment with medical and management professionals. You will find yourself working in a challenging environment, where your capabilities will be developed to the max. To fit in with our culture of excellence, we look for only the F.I.T.: Fast, Innovative and Trainable as well as commitment, integrity and professional skills.

Job Description

Join the ClearSK Medical Aesthetics Group as a Business Operations Associate, where you will play a crucial role in enhancing the efficiency and effectiveness of our marketing and corporate development operations.

Responsibilities:

• Assist in monitoring and evaluating the progress of various business projects and initiatives.
• Utilize systematic approaches to track and analyze performance data and KPIs.
• Collaborate with project PICs to ensure adherence to project timelines and objectives.
• Contribute to the optimization of business processes and strategies across our locations.

Qualifications and Requirements:

• Strong grasp of business operations and project management principles.
• Proficiency in data analysis and performance tracking tools.
• Systematic and analytical approach to problem-solving.
• Degree in business administration, operations management, or related field.

Be part of our mission to deliver exceptional aesthetic services by joining ClearSK Medical Aesthetics Group.

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Challenges

1. Work closely with principal investigator, collaborator and other research support staff to develop research projects and grant proposal.
2. Assist with manuscript preparation for submission to journals through literature review, data analysis, and drafting of manuscripts.
3. Prepare research grant applications under the direction of researchers, including performing necessary literature review, advising on study design, and coordinating inputs from research collaborators.
4. Liaise with collaborators to bridge clinical and scientific information in order to integrate both into new and ongoing projects.
5. Contribute to knowledge generation, knowledge exchange and knowledge transfer activities.

Requirements

1. PhD or Masters (Minimum Requirement) degree in Life Science or equivalent related to sciences.
2. Good knowledge in Epidemiology and/or Ophthalmology would be preferred
3. Minimum 2 years of working experience in academic or clinical research projects.
4. Prior publication track records in good scientific journals would be advantageous.
5. Good knowledge in statistical and image analysis.
6. Proficient in at least one statistical software package (e.g. SPSS, Stata, R).
7. Experienced in grant administration and grant writing.
8. Proficient in MS Word, MS Excel and PowerPoint.
9. Proficient in data and biological sample management.
10. Good written and oral English communication skills.

• Patient Registration
• Appointment Scheduling
• Billing and Cash collection
• Records update and filing
• Record media and reports distribution
• Any other ad-hoc tasks as assigned

Job Requirements

• GCE ‘N’ with at least 1-2 years’ relevant work experience
• Service-oriented with a pleasant disposition and good interpersonal skills
• Able to multi-task in a fast-paced environment
• Able to work 2-rotating shifts

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK Healthcare Pte Ltd manages the award-winning ClearSK® chain of medi-aesthetics clinics island-wide in Singapore and overseas branches in Shanghai, Hangzhou and Kuala Lumpur. As a Singapore leading aesthetics chain, it will be a great opportunity for you to grow and learn in a multi-disciplinary environment with medical and management professionals. You will find yourself working in a challenging environment, where your capabilities will be developed to the max. To fit in with our culture of excellence, we look for only the F.I.T.: Fast, Innovative and Trainable as well as commitment, integrity and professional skills.

Job Description

Join the ClearSK Medical Aesthetics Group as a Business Operations Associate, where you will play a crucial role in enhancing the efficiency and effectiveness of our marketing and corporate development operations.

Responsibilities:

• Assist in monitoring and evaluating the progress of various business projects and initiatives.
• Utilize systematic approaches to track and analyze performance data and KPIs.
• Collaborate with project PICs to ensure adherence to project timelines and objectives.
• Contribute to the optimization of business processes and strategies across our locations.

Qualifications and Requirements:

• Strong grasp of business operations and project management principles.
• Proficiency in data analysis and performance tracking tools.
• Systematic and analytical approach to problem-solving.
• Degree in business administration, operations management, or related field.

Be part of our mission to deliver exceptional aesthetic services by joining ClearSK Medical Aesthetics Group.

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Responsibility:

Staff is responsible for smooth hospital operations, display consistent excellent service level to patients at all times.

Job Responsibilities:

• Offer direction/assistance to desired location with open palm.
• Assist patients with their baggage and/or belongings from the taxi stand or from/to their vehicle during admission/ discharge.
• Operates wheelchair lift as and when required.
• Station at main entrance of TMC, Concierge Counter, Information counter and provide assistance such as crowd control during discharge time, directional assistance to patients/visitors amongst others.
• Provide assistance to patients seeking location of our tenant clinics including those of our other clinics located in the -Novena areas and our other peripherals clinics.
• Assist to receive hospital items such gift packs to patients, do stock-take, help to deliver to patients at the ward and keep record of hospital inventory items.
• To support/cross coverage for fellow colleagues from Concierge and Bellman when they are on meal breaks, sick leave, annual leave etc.
• Any other duties that may be assigned from time to time.
• 5 days work week including weekends and PH

Requirements:

• GCE “N” Level or GCE "O" Level
• At least 1 years’ experience in healthcare or hospitality industries
• Demonstrates pro-active role in anticipating customer needs and delivering satisfaction.
• Possesses pleasant personality, service oriented.
• Excellent communication, interpersonal skills
• Good Team Player

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK Healthcare Pte Ltd manages the award-winning ClearSK® chain of medi-aesthetics clinics island-wide in Singapore and overseas branches in Shanghai, Hangzhou and Kuala Lumpur. As a Singapore leading aesthetics chain, it will be a great opportunity for you to grow and learn in a multi-disciplinary environment with medical and management professionals. You will find yourself working in a challenging environment, where your capabilities will be developed to the max. To fit in with our culture of excellence, we look for only the F.I.T.: Fast, Innovative and Trainable as well as commitment, integrity and professional skills.

Job Description

Join the ClearSK Medical Aesthetics Group as a Business Operations Associate, where you will play a crucial role in enhancing the efficiency and effectiveness of our marketing and corporate development operations.

Responsibilities:

• Assist in monitoring and evaluating the progress of various business projects and initiatives.
• Utilize systematic approaches to track and analyze performance data and KPIs.
• Collaborate with project PICs to ensure adherence to project timelines and objectives.
• Contribute to the optimization of business processes and strategies across our locations.

Qualifications and Requirements:

• Strong grasp of business operations and project management principles.
• Proficiency in data analysis and performance tracking tools.
• Systematic and analytical approach to problem-solving.
• Degree in business administration, operations management, or related field.

Be part of our mission to deliver exceptional aesthetic services by joining ClearSK Medical Aesthetics Group.

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/hRJVt819mXFCyWXp8

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Challenges

Roles & Responsibilities

• Deliver prompt and excellent frontline services with care, empathy and professionalism
• Handle patient registration, payment collection and bill enquiries
• Provide financial counselling to help patients and next-of-kin make informed decisions through sharing of inpatient bill estimates, available payment modes and financial assistance
• Coordinate with relevant stakeholders to facilitate admission and financial counselling processes for seamless patient experience
• Support in administrative and logistical tasks, with opportunities to be involved in improvement initiatives that contribute towards the transformation of overall healthcare financing journey

Requirements

• Diploma in any discipline/ GCE 'A'/'O' Level /Higher NITEC / NITEC in any disciplines
• Frontline / customer service experience preferred
• Proficient in computer application i.e. MS Office
• Able to multi-task and work in a fast-paced,dynamic environment
• An adaptable team player with good interpersonal and communication skills
• Able to work rotating shifts, weekends and public holidays

You will need to demonstrate care, empathy and professionalism in delivering prompt and excellent frontline services to patients. You will handle the registration of patients' visits, appointment scheduling, collection of payments, and provide financial counselling. In addition, you will handle the administration of patients' records and assist doctors with patient's medical reviews in the consultation rooms.

Job Description

Sales and Marketing Development and Execution

• Achieve and exceed regional sales and financial budget and operational objectives.

• Drive growth on strategic focus products by increasing brand awareness and customer loyalty to Avanos Pain products.

• Support forecasting of the regional financial and sales budgeting.

• Support in the schedule of expenditures and analyze expenditure variances, initiate corrective actions.

• Closely monitor market trends, market/product share, pricings, clinical practice, procedural knowledge, and customer insights.

• Gather customer feedback and resolve issues. Proactively anticipate issues and address potential problems.

• Work closely with Business Development Manager, Central Asia, Sales Team and APAC Marketing Directors in implementing sales and marketing strategies.

• Identify and drive key growth opportunities by developing and executing innovative programs.

• Lead commercial, marketing, distributor and customer events & campaigns.

• Develop and prepare presentation materials and marketing tools.

• Organize and conduct product trainings to direct customers and distributors, not limited to educational and clinical workshops.

• Network, build and maintain strong relationship with internal and external customers. Manage distributorships.

• Support and guide surgeons on the use of best-practice application of Avanos products in the operating theatre environment.

• Maintain high level of customer-service standards.

• Partner with Regulatory Affairs & Quality Assurance (RAQA) and Regional Marketing teams on product launch plan and manage product life cycle.

Administration

• Work with Marketing to maintain product catalogues’ accuracy and completeness of information.

• Attend conferences, seminars and workshops to demonstrate AVANOS’ products and periodically review our promotional materials.

• Submit reports (brand, category, financial metrics, stocks) and marketing calendars on a timeline agreed basis.

• Review and escalate product complaints.

• Support in audits.

• Complete and maintain compliance in trainings.

• Ensure compliance and highest integrity.

Qualifications / Skills Required

• Diploma or Degree in Nursing, Biomedical, Biotechnology or Science background.

• At least 5 years of related experience.

• Track record of profit/margin maximization, revenue growth, execute programs, manage projects and campaigns.

• Possess product training experience to clinical users and distributors.

• Strong understanding and identification of customers and their needs, clinical environment, competitive landscape and trends.

• Experience creating clinical acceptance and drive adoption of new treatments/therapies/technologies.

• Broad-based knowledge of medical consumables sales and marketing processes.

• Experience working in MNCs and interaction with regional and global stakeholders.

• Knowledge in medical device industry, support surgeons in theatre environment, sales, marketing and/or relevant setting in Central Asia highly desired.

• Highly self-motivated, results-oriented with a drive and passion to succeed.

• Exceptional people skills and customer service oriented.

• Good communication and presentation skills.

• Strong persuasion and influencing skills.

• Growth mindset with desire to acquire knowledge.

• Ability to work under pressure.

• Demonstrate highest integrity and professionalism.

• Proficient in both written and spoken English.

• In-depth understanding of sales and marketing principles and practices.

• Proficient in MS Office Suite (Word, Excel, PowerPoint and Outlook)

• Experience in SalesForce.com and SAP will be an advantage.

• Willingness to travel overseas for business.

• Willing to support operating procedures in the hospitals on weekends from time-to-time as required.

JOB HIGHLIGHTS

• Be part of a reputable company
• Medical, dental, health screening benefit and birthday gift
• Good career growth, good learning & development opportunities
• MRT accessible - Caldecott Station (TE9)

DUTIES AND RESPONSIBILITIES

• To liaise with client’s representatives, consultants, contractor and local authorities.
• To coordinate design development and prepare drawing fits for construction, authority submission and tender exercise.
• To attend project related meetings & participate effectively in technical and design discussions.
• To conduct periodical site inspections to ensure design and authority compliances.
• Able to carry out from design conceptualization to completion within the deadline.
• Should have aptitude, skills specifically for project management in medium to high end mixed developments.
• Able to think strategically and good leadership skills.
• Planning, designing and coordinating of all related project architectural matters, where applicable. In the day to day duties of the project’s administration.
• Study and review architectural drawings and specifications to ensure compliance to company standard and requirements.
• Assist and support architects in executing multiple architectural projects.
• Oversees progress of on-site work and resolves any arising issues.

JOB COMPETENCY (QUALIFICATION, EXPERIENCE & KNOWLEDGE)

• Must possess at least a Degree in Architecture, preferably Part II architects.
• Minimum 6 years of relevant architectural practice, e.g. development of master plans, residential, high rise, offices and alteration works, etc)
• Good knowledge of architectural details, working drawings and construction practices.
• Flair in design, ability to sketch fast and produce good design concepts.

Objective / Purpose of the Job

Patient Experience Associate plays a vital role in overseeing the front desk operations, providing exceptional customer service to our patients, organizing appointments and medical documentation to facilitate the smooth running of the clinic, and delivering quality care to our patients.

Job Responsibilities

• Responsible for managing front desk reception duties for the clinic, which include handling enquires (phone, email, communication channels, etc.), appointment scheduling for all clinics, and transferring calls to the respective personnel or clinic when appropriate.
• Administer new/ current patient registration and medical reports:

– Ensure clinic operational readiness to receive patients daily.

– Welcome patients and visitors with a warm and professional demeanor.

– Attend to patient registration and guide new patients through the registration

process to ensure accurate and complete information is obtained.

– Upon patients’ check-in, check them into Clinic Operating System, and verify with

patients on their identification document, insurance coverage, and administrative

requirements, if any.

– Perform and record the patient’s vital signs.

– Assist with follow-up appointment scheduling after consultation or treatment.

– Scheduling appointments for laboratory and diagnostic tests and specialist

referrals.

– Process patient’s payment and billing

– Obtain pre-authorization before patient admission (if required)

• Maintain an effective filing record, including scanning and uploading medical images and reports, laboratory results, referral letters, other memos (e.g from referring clinic, etc) into the Clinic Operating System.
• Assist with the logistic arrangement, such as medication delivery to patients or patient transportation, to provide a seamless experience to our patients.
• Work closely and build a good rapport with our healthcare providers and referrals, nurses, and staff to facilitate effective teamwork and communication and to ensure patients’ appointments are scheduled efficiently, considering the availability of healthcare professionals and the urgency of patient needs.
• Participate in staff meetings and contribute to process improvement initiatives.
• Assist nurses in other ad-hoc duties as assigned.

Skills and Abilities

• Customer-service oriented and excellent telephone etiquette.
• Professional written and communication skills via digital platforms such as WhatsApp, emailas well as face-to-face interactions.
• Meticulous attention to detail is essential.
• Ability to multitask and stay organized.
• Pleasant personality with passion and empathy for service excellence.
• Great learning adaptability and flexibility.
• Great understanding of cultural differences and etiquette.
• Proficient in digital tools, platforms, and IT skills to navigate and utilize various software and applications (e.g., Microsoft Office Suite, Clinical Operating System).
• Ability to independently follow clinic procedures and job instructions and use good judgment in determining when assistance is needed.
• Prior experience in a healthcare or hospitality setting would be an advantage.