• Focuses on handling customer inquiries primarily via phone, providing efficient and direct solutions in a fast-paced, transactional environment.
• Representatives manage calls while utilizing customer management software (CRM), updating systems, and referencing knowledge bases to resolve issues effectively.
• Additionally, they may assist with User Acceptance Testing (UAT) to ensure new systems meet customer needs and operate smoothly.
• Willingness to take on various tasks and adjust to changing work demands.

Requirements:

• Good communication skills
• Active listening
• Ability to provide positive customer experience while maintaining professionalism, even in difficult or high-pressure situations

To apply, simply click "APPLY"and submit your curriculum vitae (CV) through GO, the official PERSOLKELLY job application platform.

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1770602 (Teng Min Yee)

This position is responsible for conducting audit checks to ensure that products meet the established standards, This role also supports the achievement of Company quality target.

1. Confirm to quality standard and quality processes

• Inspect in-coming and outgoing products according to policies standard.
• Perform all product processes within section (eg, QC,SAO), Reworks, Repairs, Defective photo-taking

2. Contribute to continuous improvement

• Maintain Integrity accuracy and completeness of Supplier invoice data and QC data in system
• Establish standard operating procedures and conditions for handling storage and checklist of stock.

3. Perform other ad-hoc duties as assigned.

Requirements

• At least 1 year of experience in Gold quality control in retail jewellery preferred
• If no QC experience in retail jewellery then at least 1 year of experience in QC control in manufacturing
• At least Diploma in any discipline
• Basic understanding of production methods.
• Attention to detail
• Able to use basic MS Office.
• Good Communication and Interpersonal Skills
• Able to multi-task and quick learner

Responsibilities:

• Prepare monitoring table for accu/decu and prepare valuation table to Trading Representatives (TR)
• Maintenance of margin on bonds / Unit Trust (UT) in MTS system
• Assist in handling Private Wealth Management (PWM) / High Net Worth (HNW) client-related tasks, including report preparation
• Other ad-hoc duties/projects as assigned by the Head of Department

Requirements:

• Bachelor’s Degree in Finance related fields
• Strong IT skills with advance proficiency in MS Word, Excel and PowerPoint
• Possess strong analytical skills and detail-oriented
• Self-starter who can work independently with minimal supervision
• Strong analytical and problem-solving skills to identify issues and propose solutions
• Excellent written and verbal communication skills to convey complex information clearly and concisely

GENERAL DESCRIPTION

The role of an Associate Relationship Manager (Associate RM) is linked to the respective internal development programme. It is therefore a transitional role for a limited period of time (generally 3 years), with the overall aim of the Associate RM becoming a Relationship Manager (RM) after the successful completion of the programme. The present role profile describes the key features of the position towards the end of the programme, not at the very beginning.

The Associate RM is part of a front team and serves private clients of the Bank in close collaboration with one or several senior Relationship Managers, other team members, and specialists. This entails the delivery of comprehensive wealth management solutions to meet the clients’ needs as well as dealing with routine enquiries and transactions. Acquisition of new client relationships through his/her network is an additional, integral element of the role.

KEY FEATURES OF THE POSITION

• Attract prospects, proactively build up an own client book, and retain existing clients in close collaboration with other team members.
• Proactively ask for support, feedback, and guidance from other relationship managers in the team in developing and maintaining successful client relationships.
• Respond to all client needs in the highest possible quality and in a timely manner.
• Provide appropriate investment advice in collaboration with specialists (when needed) and in line withinternal policies and guidelines while meeting external rules and regulations.
• Deepen client relationships and continuously optimise client’s potential revenues through the acquisition of additional share of wallet / cross-selling.
• Match the frequency and intensity of contact based on the client’s preference.
• Ensure highest level of data security (CID / data privacy) through access management.
• Provide accurate client relationship documentation formalities at all times including client identification documentation (CDB), account opening forms and other relevant legal forms.
• Take up client feedback regarding products and services with the relevant specialists within the Bank to ensure continuous improvement and adaptation in line with market trends.
• Constantly monitor potential risks to protect the Bank and its clients as part of the first line of defence.
• Create and implement new marketing strategies in conjunction with the Team Head / SCE.
• Contribute to strategic initiatives (e.g. to optimise key processes or support new product initiatives).
• Participate actively in the Associate RM development programme and engage in the Associate RM Community to share experience and best practice.

REQUIREMENTS OF THE POSITION

Personal and Social Skills

• Very good inter-personal skills, open and approachable, good networker.
• Good listener with genuine interest in people.
• Excellent situational adaptability to relate to clients and colleagues from diverse backgrounds.
• Resilient mentality and ability to work under pressure, feels confident with uncertainty.
• Motivated, persistent, and persuasive personality.
• Strong team player.
• Works autonomously and allocates work time independently.
• Trustworthy and discreet personality with a high level of risk and compliance awareness.
• High personal integrity and ethical behaviour.
• Willingness to learn and grow personally.

Professional/Technical Skills

• Knowledge of global financial markets, interest in market developments and industry trends.
• Basic cultural understanding of geographical markets to be covered.
• Understanding of legal & regulatory environment of respective markets and jurisdictions.
• Good understanding of relevant products, services as well as tools in Private Banking,
• Ability to match client needs with appropriate product solutions.

Education and Experience

• Higher education (e.g. master’s degree of University, MBA, CFA) or other educational background combined with relevant professional experience.
• Proven track record of 3-5 years’ work experience or completion of the Julius Baer front graduate programme.

Regulatory (where applicable)

• MAS Registered/Appointed Representative.

Our client is a regional venture capital firm with a strong track record in the region. As the business continues to grow, they are looking for a Compliance Associate. The position is based in Singapore.

Key responsibilities:

• Liaise with investors and conduct KYC/AML checks
• Conduct CRS/ FACTA filings and review documents
• Work as a team on compliance filing and regulatory license issues
• Manage and update the firm’s compliance policies and framework
• Keep track of new regulatory development and provide updates to the firm
• Handle ad-hoc tasks related to compliance

Key Requirements

• At least 5 years of Compliance or KYC /AML/FATCA experience
• Exposure to Fund Management industry such as Venture Capital / Private Equity industry is an advantage
• Bachelor’s degree or other tertiary qualification
• Understanding to regulatory compliance is an advantage
• Good communication skills
• Responsible, meticulous, motivated

· Interested parties please send your resume to Loretta Chan at [email protected]

· Regrettably only shortlisted candidates will be contacted

· EA License Number: 20C0180| Registration no: R1876188 |

Job Summary

The purpose of the role is to

• Maximize new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the Priority Clients segment

Key Responsibilities

Implementation and oversight of the below individual responsibilities:

• To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.
• To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.
• In consultation with the PB team manager/ branch manager/ PTL, draw up monthly plans for achieving/exceeding sales targets to meet new business and customer acquisition goals
• To participate in marketing and promotional activities for customer acquisition.
• To source and call on individual prospects
• To provide quality, efficient after-sales services
• To manage anti-attrition and retention of clients
• To organise and conduct sales presentations to groups, clubs, associations, companies and other organisations.
• To solicit referrals from other parts of SCB eg. RMs from C&I, staff, etc.
• To comply with all applicable money laundering prevention procedures and in particular, report any suspicious activity to the Transaction Monitoring Unit.
• To ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities.

Key stakeholders

• Cluster Heads, Product Managers, STMs and etc.

Our Ideal Candidate

• 2 years of relationship management and retail banking experience
• RNF & CMFAS Certificates

Role Specific Technical Competencies

• Client Acquisition Experience
• Account Management (of HNW Individuals) Experience
• Technical knowledge and expertise in consumer banking products (i.e. Treasury, Equities, Funds, Insurance, etc)

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

NTU Singapore’s faculty openings in the School of Chemistry, Chemical Engineering and Biotechnology

NTU Singapore is in one of the world's most rapidly growing countries. As a beautiful and vibrant nation in Southeast Asia, Singapore attracts top talent from around the globe. NTU Singapore is one of the major universities in Singapore and in the world. It is one of the most creative and innovative universities internationally. NTU Singapore continues to invest in talent, strengthening existing domains and expanding to new and emerging fields. We seek scholars that are committed to pioneering research and have a strong dedication to teaching and mentoring students. The university fosters a dynamic and collaborative community and aspires to address global challenges.

The School of Chemistry, Chemical Engineering and Biotechnology (CCEB) is a unique department at NTU Singapore, advancing cutting-edge education and research in diverse areas of chemistry, chemical engineering, bio(medical)engineering, biotechnology, and other relevant multidisciplinary fields. CCEB invites applications for multiple positions in the general area of Chemical Engineering at all ranks (Assistant, Associate and Full Professor).

We welcome all outstanding candidates with a Ph.D in Chemical Engineering or a related discipline to apply. We offer excellent and competitive start-up packages and salaries.

Candidate applications should include (1) A cover letter and detailed CV, (2) Statement of professional interests and goals in research (up to 5 pages including figures but excluding references), (3) Statement of aspiration in teaching (up to 2 pages), (4) Three selected publications, and (5) Addresses of three or more references who will provide recommendation letters, and are to be submitted to NTU career portal.

CCEB seeks a diverse and inclusive workforce and are committed to equality of opportunity. Applicants, irrespective of race, color, sex, sexual orientation, gender identity, pregnancy, religion, disability, age, genetic information, veteran status, ancestry, or national or ethnic origin, are encouraged to apply.

All applications and enquiries should be addressed to: Prof Shunsuke Chiba ([email protected]), Chair of CCEB.

For more information about NTU Singapore, please visit the NTU website at https://www.ntu.edu.sg.

Please click here to apply.

Responsible for providing oversight for Quality on-the-floor and operations support, the QA Associate will support manufacturing operations and IPC testing through purposeful presence on the floor, and support of complex manufacturing investigations, change control, and unexpected result investigations. Required to perform a 12-hour shift (full night shift preferably).

Responsibilities:

• Support the maturation and continuous improvement of site quality systems, including On-the-floor quality oversight, deviation management, change control and ensure that the systems are managed in compliance with cGMP expectations
• Participate in on the floor triage and support root cause investigations for major investigation if applicable
• Review and approve minor deviation, change controls, and other quality records such as electronic batch records, SOPs, logbooks and work orders
• Support in regulatory inspections, and interact directly with regulatory inspectors
• Supporting other QA initiatives/activities such as continuous improvement projects, supplier quality, stability program, product quality review, customer complaint investigation
• Escalate any significant event to Quality management in a timely manner

About You:

• Bachelor’s Degree in Science or engineering related
• 1-4 years related work experience (manufacturing, process development, or quality assurance) in the pharmaceutical/biopharmaceutical industry with progressively increasing responsibility and demonstrated experience in quality assurance, and quality systems. Fresh graduates are welcome to apply.
• Direct experience with bulk manufacturing of biopharmaceuticals preferred.
• Demonstrated proficiency of written and verbal communication skills (including technical writing and presentations) with ability to communicate and collaborate effectively with technical and senior management staff
• Fluency in written and spoken English
• Based in Tuas, able to work predominantly on night shift, 8pm to 8am, on a 2-2-3 shift pattern

Salary : S$3000 - 5000

Duration : 1 year contract. Option to extend/annual renewal depending on performance

KPMG Tax Services assists organisations with their tax compliance obligations and help to enhance their commercial value through tax planning, and incorporating tax strategies into an overall business strategy. As part of the integrated global network, the Transfer Pricing Practice in Singapore provides transfer pricing planning, documentation, audit defense, and APA solutions to large multinational clients.

The successful candidate will be involved in:

• Focusing on all aspects of transfer pricing projects, including documentation, planning (such as supply chain management, and migration of IP), implementation, audit defense, and APAs
• Working with multinational clients across a very broad range of industries in Singapore and globally
• Developing business development opportunities as well as coaching and mentoring junior staff.

The ideal candidate should:

• Possess a university degree and/or post-graduate qualification in Accounting, Finance, Business, Economics, or Law; with at least 3 years of transfer pricing experience in a Big 4 audit firm, or a tax authority
• Preferably to have a thorough understanding of the Singapore and OECD transfer pricing guidelines and international transfer pricing environment
• Have excellent research and report writing skills
• Be committed to technical excellence and has an outward-looking, people-oriented personality with great English communication skills
• Have an analytical mindset, leadership qualities and the ability to work effectively in a team
• Be strongly driven and committed to deliver cutting-edge solutions for our clients from a wide spectrum of industries

Only shortlisted candidates will be contacted by the KPMG Talent Acquisition team.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.

Azqore is a leader in outsourced banking services. One of the entities under Credit Agricole Indosuez Wealth Management, Azqore provides integrated solutions and quality services to our clients.

Asia Operations provide operational capabilities to Azqore’s client banks, allowing them to focus on executing their strategy, reduce operational cost and improve operational risk.

Commitment to quality and continuous process improvement, is at the heart of all Asia Operations activities.

It is thus one of the key to facilitate and drive Azqore to reach its ambitious growth target, by putting the clients at the center of its activity, being attentive to their needs, bringing them value and increasing their satisfaction.

Within Asia Operations, the Cash team is responsible for the processing of cash remittances, FX/MM and FX/MM derivatives. In addition, the team is also in charge of cash management of secondary nostro accounts.

The incumbent will be part of this exciting function and is responsible for:

· The processing and controls of the processes within the Cash function.

· Ensuring that the services delivered to the Azqore clients are most efficiently and productively performed

· Working closely with his/her colleagues to provide clients with technical expertise and solutions, in a comprehensive, timely and accurate manner.

Objectives

· Facilitate the business growth of Azqore, and its clients, through ensuring the processing of client’s banking transactions, with high quality output and excellence management of risk

Responsibilities

Daily BAU

· Responsible for reconciliation of trade confirmations for FX/MM and its derivative products.

· Work closely with the FX and Treasury desk of client entities in order to ensure smooth settlement of FX/MM trades.

· Follow up of FX/MM settlement fails, in order to mitigate any operational risk arising from these fails

· There is an expectation that he/she understands the relevant markets and demonstrate front-to-back knowledge of the process(es) he/she is handling

· Proactively manage and resolve discrepancies, relating to the functions he/she is responsible for, with internal and external stakeholders, both locally and abroad

Others

· Participates to Azqore Asia Operations projects

· Proactive drives and implements process enhancement and improvements

1. CORE COMPETENCIES

The Cash Operations Associate (FXMM Recs) should demonstrate/develop the following capabilities:

Client Service Oriented & Strong Stakeholder Management Skills

· Leverage technical expertise to provide clients with quality processing and solutions

· Build and maintain a strong communication channel with clients and stakeholders

Risk Awareness Skills

· Demonstrate a knowledge of the key risk areas of the functions and its relevant controls

· Ensure that the controls are performed according to the procedure

· Demonstrate strong escalation skills

· Ability to be part of the diagnostic process and implement solutions.

Technical Skills/ Product Knowledge

· Obtain an excellent knowledge of the system, S2i, as well as Azqore, including its vision, objectives and culture

· Demonstrate an in-depth front to back knowledge of the processing which he/she is responsible for

Change Mindset & Emphasis on Quality

· Ability to demonstrate a change mindset and challenge status quo

· Demonstrate a process excellence mindset and awareness

· Be part of the culture of process excellence and quality focus

2. TRANSFERABLE SKILLS

· Excellent communication skills

· Ability to collaborate, especially cross border

· Rigorous and detail oriented

· Results oriented

· Adaptable and resilient