Job Description

• Provide secretarial and administration support
• To ensure a smooth work procedure with strong administrative support.
• Answering calls, maintain calendars, coordinate virtual and physical meetings conference calls, coordinate travel arrangement and prioritize schedules and meetings as necessary.
• Create, organize and ensure e-filing and hard-copy filing system for easy referencing.
• Understand the internal approval processes and assist in the preparation of internal memo approvals for signatures.
• Preparation of invoice payment certificate and to ensure that invoices submitted ar accordance to memo approvals or service agreements (if any).
• Assist to record and update the attendance for the department.
• Manage office supplies stock
• Source vendors for products and services
• Render administrative support outside office events such as during Sales Launch an other show flat scope.
• Dispatch documents to external parties such as banks, legal firms, consultants etc.
• Purchase of Land Tender Documents and submission of documents to the relevant authorities/parties.
• Good liaison with other departments on Group Level.
• Multi-tasking and ability to handle additional tasks when assigned

Requirements:

• Three (3) or more years’ experience in administrative support or executive assistance
• Working experience in real estate company is an advantage
• Meticulous, good decision and problem-solving skills
• Good organisational, planning and time-management skills
• High proficiency with MS Office, including Word, Excel, PowerPoint.
• Must be digital savvy.
• Self-started and a team player who works effectively in a team environment
• Excellent communication/interpersonal skills - able to interact at all levels

We are currently seeking highly-motivated, passionate Tour Operations Officer to help our customers fulfil their travel aspirations and materialise their travel plans by understanding their requirements and work closely with them to create personalised, seamless itineraries. The goal is to provide quality travel experiences to keep our customers delighted and loyal for future services.

The Tour Operations Officer manages all aspects of travel operations including reservations, ticketing, travel coordination and customer support.

He/She is service-oriented with strong multi-tasking skills, able to address any vendor management issues. He/She is able to think clearly in emergencies and ensures smooth tour operations in accordance with schedules/itineraries.

Responsibilities

1. Liaise with service providers (such as airlines, land operators, hotel) and sending reservation requests to service providers
2. Monitor ticketing deadline and air tickets issuance, GDS tickets stock requisitions
3. Interaction with suppliers and business partners to settle and finalize logistical requirements for outbound tour groups
4. Take note of special requests for seat preferences and dietary restrictions
5. Generate Group Sales (GS) and budget costing.
6. Generate Exchange Order (EO) to make payment to airlines and operators
7. Handle any operations-related enquiries and assist Sales Team when required.
8. Creation of tour type and tour code using in-house travel system
9. Issue travel documents to customers
10. Provide information, quotations and assistance during destination travel events, if required.
11. Any other duties as assigned by supervisor

Requirements

• Minimum 2 years’ experience in a travel & tourism company
• Good command of English & Chinese to deal with overseas business partners.
• Excellent accuracy and attention to detail
• Strong organizational skills and the ability to set priorities and meet deadlines
• Excellent command of Microsoft Office (World, Excel, Outlook) applications and computing skills
• Ability to work under pressure in a fast-paced environment
• Must be team oriented, extremely motivated, and able to work independently
• Knowledge of of CRS, GDS and CRM system (Airline booking system) is an advantage
• Experience of working in an operational or customer service role in the travel industry is preferred

• Establish and implement a comprehensive Site Safety Management System aimed at managing risks and minimizing accidents.
• Execute workplace safety, health, and environmental programs and initiatives.
• Conduct training programs on workplace safety and health, along with inspections to ensure adherence to policies and standards by all onsite staff and/or subcontractors.
• Ensure rigorous compliance with procedures outlined in statutory workplace, safety, health, and environmental requirements at sites and required premises.
• Prepare and submit safety reports for audit and company’s safety certifications.

Requirements:

• Registered Safety Officer.
• Diploma and above in Environment, Health and Safety Management or equivalent.
• At least 5 years of experience in WSH in building/construction industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1984199

Overview

The Global Research Trainee Programme is an 18-month programme aimed at coaching outstanding graduates to become astute analysts/strategists in the Research Department.

Through rotations across the different business units within the department and in various offices around the globe, the successful candidate will undergo an immersive learning journey spanning varied segments of the dry bulk shipping and commodities markets. Under close guidance by our senior analysts, the successful candidate will face steep learning curves and challenging assignments, and will be trained and equipped to excel and contribute positively to the company’s success as a market research professional.

Upon completion of the program, the candidate will have gained a holistic view of the dry bulk market as well as a deep understanding of the intricate dynamics of the different vessel sizes and commodities. The candidate will then start his/her career with the Research Department as a Freight or Commodity Analyst.

Requirements:

• Must be pursuing a degree in Economics, Statistics, Finance, Mathematics, Business or related field, and be in your final year of study.
• Outstanding academic achievements.
• Previous internship experience in research roles in dry bulk shipping/commodities or other commercial settings will be an added advantage, but not a requirement.
• Strong Microsoft Excel skills will be an added advantage.
• Track record of leadership roles in extracurricular activities or organisations will be an added advantage.
• Proficient in English (writing and speaking).

Skill Requirements:

• Demonstrates strong problem solving, analytical and quantitative skills.
• Inquisitive and investigative nature, with the aptitude to grasp new concepts fast.
• Ability to connect the dots, especially in matters relating to economics, international trade, politics and the natural environment.
• Excellent communication skills, with the right level of confidence to communicate and propose ideas to senior Research colleagues or supervisors.
• Highly motivated team player with a positive attitude and mindset in working towards common goals.
• High level of initiative and independence.
• Comfortable working with large data sets.

• Make sure smooth running of the Company’s computer systems and provide technical support to users both in office and on board vessels own/operated
• Support in implementation of new info-system management software

Requirements:

• Diploma and above
• At least 2 years of working experience in setting up and running new info-software systems

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Responsibilities:

• Responsible in managing, processing and reviewing the KYC information and documents for client on-boarding or periodic review
• Work, coordinate and liaise across businesses and compliance units for timely completion of account onboarding and periodic review
• Follow thoroughly the CDD and KYC review with relevant parties eg external and internal stakeholders to facilitate the collection of KYC and relevant documents including tax information/documents and ensuring clients are onboarded or account information are refreshed/updated in accordance to the company’s AML/KYC standards
• Perform AML Risk Assessment on both account opening and periodic reviews of existing relationships. This includes reviewing the adequacy of SOW/SOF corroboration and identifying any AML risk
• Adhering to Company’s Standard Operating Procedures and keep abreast of changes to any regulatory requirements on AML/CFT and identify risk mitigates
• Ensuring established policies, procedures and processes are compliant with new requirements/changes and consistency of workflows amongst team members
• Other ad-hoc duties and task assigned

Requirements:

• Diploma/Degree with at least 2 year of working experience preferably from financial institution sectors with experience in Institutional and Corporate Clients onboarding
• Knowledge on regulatory requirements/guidelines and KYC procedures and corroboration of SOW/SOF for high networth clients is preferred

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA Registration No. R1653100 (Goh Jia Zhen Crystal)

Responsibilities:

• Carry out Fraud/AML Name Screening (primary duties) and take appropriate actions such as fraud analysis to mitigate the risks and losses for Singapore
• Validate and check the parameters and threshold functions regularly to ensure that they are relevant to the team operations.
• Conduct training and checks for new staffs to understand AML transaction monitoring (secondary duties) matters.
• Conduct periodic KYC review for new and existing customers.
• Filing of Suspicious Transaction Report (secondary) for detected suspicious activities

Requirements:

• Min Degree or above
• At least 2 - 4 years working experience as an AML Compliance Officer
• Willingness to take on a diverse product range and to leverage personal experience and skills into new areas;
• Experienced in Name Screening and prior experience with WorldCheck/Factiva
• Prior transaction monitoring, sanctions screening and drafting of suspicious transaction reports experience will be an added advantage
• Familiar with excel and preparation of statistics for reporting;
• Strong analytical, investigative and risk assessment skills.

Interested candidates who wish to apply for the advertised position, please click on "Apply Now". We regret that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R23114347 (Pang Xue Ni)

• Maintaining contacts with airlines, trade, industry and government bodies to keep abreast of information and economy/market developments
• Manage daily shipping co-ordination of shipments by air, sea (export/import/3rd party/local delivery)

Requirements:

• GCE O Level and above
• At least 2 years of working experience as Sales admin

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Responsible for the day-to-day maintenance of electrical, electronic, electro-hydraulic, and electro-pneumatic automation systems.
• Handle electrical / electronic / electro-hydraulic/electro-pneumatic/ automation equipment failures and carry out fault diagnosis with the aim to resolve the issue.
• Evaluate the planned maintenance schedule for fleet electrical, electronic, electro-hydraulic, and electro-pneumatic automation systems, as well as power generation, backup power sources, and fire detection systems, and then submit the findings to the technical manager.
• Study areas for improvements and modifications on electro/automation system and create methodical recommendations for efficient operation of the vessel.

Requirements:

• Diploma in Electrical/Electronic Engineering or equivalent
• At least 2 years of onboard sea going vessels experience as an Electrical Technical Officer in oil/gas/chemical tankers or offshore support vessels.
• Hands on experience in troubleshooting and fault diagnosis skills encompassing various areas such as electrical, instrumentation, automation, control, as well as air conditioning and ventilation systems.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Customer Service Officer

• Working Hours: Monday-Friday 8.30am - 5.30pm; Saturday 8.30am - 12.30pm
• Salary: $2,000 - $2,800
• Location: Ubi

Requirements:

• 1 year experience as customer service

Jobs Scope:

• Daily cash collection
• Handle inbound & outbound calls, and reply to emails with regards to general enquiries, complaints, service requests & troubleshooting.
• Email allocation to officers for technical service arrangements.
• Coordinate and liaise closely on service arrangements with various internal departments and external parties to ensure timely response to customers.
• Administrative duties
• Preparation of quotations and bill processing
• Other duties as assigned

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

• Perform full spectrum of accounts receivable
• Responsible for timely and accurate billing of invoices, debit/credit note, etc.

Requirements:

• Diploma in Accounting
• At least 2 years of experience in Accounting

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

The Receiving Store Officer is responsible for the daily receiving and store operations ensuring all deliveries are received properly, checking on the quantity, price, weight, quality and specifications against an authorized Purchase Order and market list before acceptance of goods. He/She is also responsible for maintaining the inventory in the Beverage Store ensuring all stocks are received and issued properly and accurately with supporting documents.

Summary of Responsibilities

• To understand and meet all requirements and guidelines with total compliance as per the hotel Receiving and Store Policies and Procedures and MOHG Food Suppliers Management Policies.
• All documents and records are to be correctly and accurately kept and filed on a timely basis.
• Monitor all purchases and delivered items to ensure quantity, quality, price, weight and specification and receiving guidelines are met.
• Understand, monitor, and update food supplier’s audit files and documents to ensure HACCP compliance.
• Monitor and take inventory of beverages, prepare requisitions for stock replacement and highlight expiring stocks and out-of-stock.
• Develop and assist methods and procedures for handling, storing and rotating stock.
• Take necessary precautions to prevent beverage breakages, spoilages, and discrepancies.
• Keeps storage facilities, receiving and loading areas, in a neat, clean and orderly fashion.
• Check and post invoices of products received into the system accurately and on a timely and daily basis.
• Any other duties pertaining to purchasing, shipping or receiving deemed necessary by the Purchasing Manager/Director of Purchasing.

Requirements

• Minimum 2 years’ experience in similar capacity
• Preferably with experience working in hotel or tourism industry
• Great communication and negotiation skills
• Proficient in Microsoft Office applications
• Displays initiative and willingness to learn
• Commitment to professional values

Responsibilities:

• Actively participate in talent acquisition by internally sourcing candidates, drafting job descriptions, posting job advertisements, coordinating with recruitment vendors, and conducting interviews and assessments to ensure a smooth hiring process.
• Coordinate interview schedules with hiring managers and follow up to obtain hiring decisions promptly.
• Manage the employee referral scheme, channeling referrals into the interview process if they meet requirements.
• Provide support for recruitment exercises. (Schools and employment institutions.)
• Assist in onboarding activities including work pass issuance and conducting new hire orientations.
• Generate monthly recruitment and headcount reports, updating hiring statuses as necessary.
• Assist in conducting salary analysis for candidate and ensure compliance with guidelines.

Preferred Requirements:

• Diploma / Degree in Human Resource / Business
• 1 Year of related working experience
• Prior recruitment / talent acquisition experience is highly welcomed.

Job code: LONC

EA Reg No.: R1766561 (Chua Long Wee, Andy)

EA License No.: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

We regret that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at https://www.persolkelly.com.sg/policies. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

Customer Service Officer

• Salary: $ 2.2k to $ 2.6k
• Working hours: Monday - Friday (8-5pm), Saturday (8-5pm, Alternative Saturday)
• Location: Kaki Bukit MRT

Position Overview

The Customer Service Officer (CSO) is a vital member of our team, responsible for providing exceptional customer service and support. This role involves handling inbound queries, managing equipment rental bookings, and identifying opportunities to increase sales through excellent service.

Responsibilities:

Customer Service and Support

• Respond to customer inquiries via phone, email, walk-in and live chat with professionalism and empathy.
• Provide accurate information about our products, services, and rental terms.
• Resolve customer issues promptly, ensuring customer satisfaction and loyalty.
• Process equipment rental bookings, modifications, and cancellations efficiently.

Inbound Sales

• Identify sales opportunities during customer interactions by understanding customer needs and suggesting appropriate rental equipment and services.
• Guide customers through the rental process, upselling and cross-selling where applicable to enhance their experience and meet their needs.
• Achieve and exceed monthly sales targets by converting inquiries into sales and rental agreements.
• Maintain up-to-date knowledge of promotions, deals, and new products/services to
• inform and attract customers.

Administrative Duties

• Keep accurate records of customer interactions, transactions, comments, and complaints.
• Coordinate with the logistics and maintenance teams to ensure equipment availability and readiness for customers.
• Process payments and handle financial transactions with confidentiality and accuracy.
• Provide feedback on customer service processes and equipment offerings to enhance business

Requirements:

• Diploma required; further education or certification in customer service, sales, or related field is preferred.
• Proven experience in customer service, with a background in sales or a target-driven environment preferred.
• Familiarity with sales software and CRM tools is a plus.

Karen Lee Kai En Reg No: R22108159

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Highlights:

· Good and friendly working environment

· Friendly & sincere working culture with training provided

· Good career growth prospect

Responsibilities:

· Responsible for scheduling appointment calendar

· Promoting massage treatments and packages to customers

· Record daily transaction for all services performed

· Responsible for the day-to-day operations of the retail counters

· Enhance guest recognition at all times be addressing guests name and interacting with them on a professional level

· Handle front desk duties such as answering to customer’s queries, appointment, scheduling, Cashiering etc.

· To maintain and update customer database at all time

Requirement:

• Minimum GCE 'N' Level or above

• Pleasant and service oriented personality

• Computer literacy – Words, Excels, Email

• No work experience required (Training will be provided)

• 6 days’ workweek

• Shift 1: Monday to Thursday- 10.00am to 7.00pm

• Shift 2: Weekend- 10am to 7pm / 11am- 8pm/ 12pm to 9pm

• Able to work on retail hours

• Basic salary + personal sales commission

Interested candidate please CALL/ SMS to 67370010/ 98391664 or for interview arrangement.

Our client is actively searching for a Senior/ Professional Officer, Firmware or Software Engineering to join their team!
If you are a dynamic individual seeking a new career opportunity, read further!

The responsibilities of this role are:

• Design and teach labs & practice modules.
• Mentor students in Capstone Projects and the Integrated Work Study Programme (IWSP).
• Lead or co-lead innovation projects with industry.
• Manage labs and equipment to support academic programmes and applied research.
• Ensure safety in labs

The ideal candidate will need to have the following qualities and experience:

• A degree in Computer Science or related Engineering discipline. Possessing a Masters degree, PhD degree and relevant certifications will be an added advantage.
• At least 10 years working experience in embedded firmware and/or software applications in an engineering environment.
• Knowledge in Vue, High chart software or MQTT will be advantageous.
• Proficient in programming languages such as C#, C/C++, Python and Java
• Hands-on experience in embedded system design and implementation (IoT, sensors, Single Board Computers, Microcontroller)
• Knowledge related to Machine Learning or AI will be advantageous.
• Work independently, as well as within a team, to ensure that the project can meet the milestones adhering to the stipulated timeline
• Extensive experience and knowledge of industry practices to bring industry perspective to SIT.
• Keen interest in innovation projects, with demonstrated ability in developing solutions to technical problems.
• Strong supervisory skills and enjoy working closely with students in an educational environment.
• Demonstrate proficiency to keep abreast of development in the field and pursue professional certification programs. Possess industrial certifications in relevant areas will be an added advantage.

An exciting career awaits the right candidate! Click "Quick Apply" to register your interest now.

All applicants' CV will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be contacted.

Job Description:

1. Physical attendance onboard vessels as protective, owners and charterers agent.

2.Able to liaise and coordinate with respective government bodies for smooth vessels turnaround on arrival and departure clearance.

3.Experience in handling wet and dry cargo, bulk cargo and project vessels as agent.

4. Able to handle crew change, good coordination on owners matters independently.

5.Coordinate with repairs, berths, tugs, harbor pilots and launches.

6. Adhoc tasks as per Charterer/Owners requirement.

7.Updating vessel records and invoices using the company ERP system.

8. Other tasks assigned by HOD.

Requirements:

1. Flexible with the ability to think on the spot.

2. Computer literate with tertiary education.

3. Minimum 1-year relevant experience.

4. Good negotiation and communication skills.

5. Good interpersonal skills, able to build relationships with people of all levels.

6. Ability to work under intense pressure.

7. Able to work long working hours and during holidays.

Job Details:

• Working Location: Tanjong Pagar
• Working Hours: Office Hours (must be willing to commit to weekends shift)
• Basic + transport allowance + AWS + VB

Responsibilities:

• Attend to enquiries, primarily incoming calls through the hotline or other channels such as email
• Understand customer’s needs and provide quick, accurate and satisfactory answers to their queries
• Type of calls consist and not limiting to Concession related matters, Filing of claims for customer, Point to point enquiries from customer , Technical issue, Perform out bound calls to customers who leave callback, etc
• Ensure proper recording of conversation with customer in the call centre system
• Meet/exceed all individual and team key performance indicators (KPI) set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Able to work during weekend and perform OT when necessary
• Other ad hoc duties as assigned by Team Leaders or Supervisors

Requirements:

• Have previous experience in call centre is highly preferred or customer service experience
• A team player with good interpersonal and communications skills
• Self-motivated and able to work independently with minimal supervision

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23117223 (Poh Siew Ling)

Responsibilities

The Enterprise Account Executive is expected to lead all sales efforts within their assigned territory, including prospect identification, lead generation, sales calls, managing the sales cycle, proposal, business case and contract negotiation through to deal closure.

You are expected to meet sales goals established by their Sales Director while delivering the highest standard of integrity, quality, and customer service to our clients.

• Generate new leads through networking and prospecting, including cold calling, as well as leveraging marketing and PR activities of the company;
• Establish, manage, and maintain relationships between Qualtrics and senior executives of the client and prospect companies;
• Make sales presentations to customer and prospects at all levels and in a variety of departments (such as Customer Experience, HR and Marketing) of the Fortune 1,000 companies and other accounts within a prescribed territory. Address product uses, benefits, competitive advantages, business terms and facilitate optimal technical follow-up to close the sale;
• Target account selling (prospecting/lead generation, qualification and scoping, closing strategies, negotiations, etc.);
• Interface and develop professional relationships with existing clients and prospects throughout the organisational levels;
• In collaboration with Qualtrics' marketing team, develop and execute demand generation campaigns;
• Coordinate and actively participate in contract negotiations;
• Act as representative of Qualtrics at industry conferences and association meetings;
• Partner with Marketing on leads from trade shows and campaigns;
• Sales process management;
• Develop and maintain in-depth knowledge of Qualtrics' solution offerings with particular focus to the measurable business outcomes our customers achieve;
• Maintain a real-time understanding of the competitive landscape to assist in determining win-based proposals and pricing;
• Meet or exceed quota expectations;
• Participate in sales planning status meetings.

Qualifications

• At least 10 years of recent experience selling SaaS solutions to market research/ marketing departments within Fortune 1000 companies.
• Experience of managing senior stakeholders in Marketing/ Brand / Market research departments of large companies.
• Foundation knowledge of market research industry and types of market research use cases.
• Bachelor's degree in marketing (or similar field)
• Experience using CRM, forecasting and outreach tools is a plus.
• Strong communication skills including written, analytical, presentation and verbal with the ability to effectively develop materials that are appropriate to the audience and evangelize key concepts and best practices.

What You Should Know About This Team

Our team is a group of highly driven individuals that are intelligent, organised, and dedicated. We work together as a team to accomplish and surpass quarterly and annual objectives. We are a visionary team that works hard and enjoys the incredible trajectory that Qualtrics provides. Our overarching objective is to drive company revenue growth through client success.

Please apply online at: https://www.qualtrics.com/careers/us/en/job/5724730/Enterprise-Sales-executive-Market-Research-SAAS

Working days: Mon - Fri (office hours)

Work location: Novena / Clarke Quay

Salary: $3000 per month

Contract duration: 6 months or 1 year contract (subject to operations needs & individual performance)

Responsibilities:

• Conduct outbound calls & site visit to ensure timely consent collection
• Reach out to the respondent from selected establishment to participate and in digital survey data transmission
• Explain survey objectives and procedures to respondent on the confidential database to be extracted
• Interpret survey questions to help respondents’ comprehension
• Compile, record, input results and data from interview surveys into the system
• Conduct administrative tracking of the collection progress.
• Ensure that the given KPI are being met based on the project timeline
• Identify and report problems in obtaining valid data

Requirements:

• At least 2 years experience in administrative & customer service
• Prior experience in call center environment will be beneficial
• Able to work in a fast paced environment & achieved assigned targets/KPIs
• Well spoken & good communication skills
• Proficient in MS office, especially Excel

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23117223 (Poh Siew Ling)

Customer Service Officer

• Salary: 2.2k to 2.6k
• Working hours: Monday - Friday (8-5pm), Saturday (8-5pm, Alternative Saturday)
• Location: Kaki Bukit

Position Overview

The Customer Service Officer (CSO) is a vital member of our team, responsible for

providing exceptional customer service and support. This role involves handling inbound

queries, managing equipment rental bookings, and identifying opportunities to increase

sales through excellent service.

Responsibilities:

Customer Service and Support

• Respond to customer inquiries via phone, email, walk-in and live chat with professionalism and empathy.
• Provide accurate information about our products, services, and rental terms.
• Resolve customer issues promptly, ensuring customer satisfaction and loyalty.
• Process equipment rental bookings, modifications, and cancellations efficiently.

Inbound Sales

• Identify sales opportunities during customer interactions by understanding customer needs and suggesting appropriate rental equipment and services.
• Guide customers through the rental process, upselling and cross-selling where applicable to enhance their experience and meet their needs.
• Achieve and exceed monthly sales targets by converting inquiries into sales and rental agreements.
• Maintain up-to-date knowledge of promotions, deals, and new products/services to
• inform and attract customers.

Administrative Duties

• Keep accurate records of customer interactions, transactions, comments, and complaints.
• Coordinate with the logistics and maintenance teams to ensure equipment availability and readiness for customers.
• Process payments and handle financial transactions with confidentiality and accuracy.
• Provide feedback on customer service processes and equipment offerings to enhance business

Requirements:

• Diploma required; further education or certification in customer service, sales, or related field is preferred.
• Proven experience in customer service, with a background in sales or a target-driven environment preferred.
• Familiarity with sales software and CRM tools is a plus.

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Customer Relations Officer (Call Centre External)

5 days across Mon - Sun (must be able to work weekends)

UP $2.8k

Tanjong Pagar

Responsibilities:

• Attend to enquiries, primarily incoming calls through the hotline or other channels such as email

• Understand customer’s needs and provide quick, accurate and satisfactory answers to their queries

• Type of calls consist and not limiting to

a. Concession related matters (i.e lost of card/replacement procedure/extension issues/application issues)

b. Filing of claims for customer (i.e over-deduction/failure to exit/double deduction)

c. Point to point enquiries from customer

d. Related issues (i.e Simple Technical issue, investigation of mismatch fare)

e. Perform out bound calls to customers who leave callback

• Ensure proper recording of conversation with customer in the call centre system

• Meet/exceed all individual and team key performance indicators (KPI) set by the management

• Maintain a positive and helpful approach in interactions with all customers

• Able to work during weekend and perform OT when necessary

• Other ad hoc duties as assigned by Team Leaders or Supervisors

Requirements:

• Have previous experience in call centre is highly preferred or customer service experience

• A team player with good interpersonal and communications skills

• Self-motivated and able to work independently with minimal supervision

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E

• EA License No. 01C4394

• Reg No: R23117785 (Lok Ding Hann)

Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology, and trading expertise has shaped our collaborative mindset, which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high quality returns for our investors.

We are looking for an Office Administrator. This role is based in Singapore, reporting to our SG Office Manager. In this role you will be responsible for supporting all aspects of our growing team of traders, researchers, and technologists. The role will suit an individual who is self-motivated and is able to adopt a methodical, logical, and creative approach to new challenges.

Responsibilities:

• Greeting visitors
• Managing meeting room bookings
• Answering and directing phone calls
• Ordering office and pantry supplies
• Upkeep of office tidiness
• Booking and managing travel arrangements
• Coordinating onboarding setup for new hires
• Assisting overseas visitors (seating, access, etc)
• Coordinating office meals
• Assisting in special events (office outings, trainings, etc)
• Assisting in office renovation projects

Requirements:

• Cultural awareness and ability to work with global teams
• Enthusiastic, flexible, and committed team player
• 2+ years experience in office administrative work
• Proficiency in MS Office
• Excellent time management and the ability to prioritize work
• Strong organizational skills, ability to multitasking
• Attention to detail and able to work independently
• Good written and communication skills
• Working knowledge of office equipment (eg. printers, copiers, etc.)

Currently we have a job opening for a:

Crewing Officer (Singapore)

Smit Lamnalco Crew Mgt. manages and employs around 1400 Seafarers across operations in various ports around the globe. This Position has shared responsibility for Africa operations and reports directly to the Group Crewing & HR Manager.

Responsibilities:

The role predominately supports in the recruitment and mobilisation / demobilsation of crew within the assigned region. Other duties include but not limited to:

• Verify documents, medical fitness and check references of new recruits to ensure compliance with STCW & SLIMS standards.
• Ensure the timely and complete provision of employment documents and information to crew.
• Arrange appointments for Crew inductions, simulator assessments and Marlin tests.
• Arrange and manage crew travel (mob- and demob) and all necessary administration and documents for on and off signing crew.
• Ensure that all stake holders (crew, agencies, Contract Managers) are informed accurately and timely regarding mob and demob of Crew.
• Provide, manage and interact with Contract Managers on up-dated Crew schedules.
• Maintain accurate records and data of crewing details and information in the SL Database (Shipmate).
• Ensure correct filing of all relevant flag state documents in Shipmate.
• Ensure the training and development of all crew is planned according to schedule.
• Monitor and follow up with the Contract Managers on outstanding appraisal forms.

• Identify any foreseeable risk arising from the workplace or work processes.
• Perform site safety & health audit, meeting and prepare reports for relevant parties.
• Create safety & health management programs and ensures effective implementation.
• Review workplace records, certificates, notices and documents and kept under the WSHA.

Requirements:

• Diploma in Workplace Safety & Health or equivalent
• Registered WSHO with ECO and ECMO
• At least 5 years of WSHO experience in LTA Projects.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740