Duties and Responsibilities:

• Handle public complaints and feedback related to project site.
• Prepare letters and notices to communicate with community and residents regarding development of project.
• Implement public relationship programme.
• Arrange and attend meetings on public relation matters with project team where necessary.
• Prepare a monthly report to update on the feedbacks and complaints.
• Maintain good relationship with clients and residents.
• Assist other general administrative support to the project teams.
• Perform other duties as assigned.

Job Specification:

• Diploma or Degree in any field.
• Minimum 3 years’ relevant experience working in a public-facing role.
• Willing to work at site office environment.
• Good communication skills.
• MRT working experience would be an added advantage.
• Independent, possess excellent interpersonal and communication skills and emotional maturity.

The Customer Service Officer assists the production unit in receiving and processing day-to-day customer orders. He/She provides related administration support to ensure the smooth fulfilment of sales orders.

Key Responsibilities

§ Coordinate the complete process of sales order fulfilment among suppliers, forwarders and customers

§ Prepare delivery orders and invoices

§ Track and ensure timeliness of order fulfilment

§ Attend to customer sales enquiries, feedbacks and complaints

§ Perform administration tasks including, but not limited to, data entry, updating and filing of relevant documents

§ Execute other ad-hoc duties as assigned

Requirements

§ Minimum GCE ‘N’/ ‘O’/ ‘A’ level, NITEC

§ Preferably 2 years of relevant work experience in the food manufacturing/service industry

§ Basic computer proficiency

§ Ability to handle work independently and be self-motivated

§ Work: Boonlay, 5.5 days per week, Mon-Fri; 730am – 430pm / Sat; 730am – 1130am

Job Responsibilities:

• To carry out and execute all daily jobs received from customers and ensure that all information is relayed down to the respective Operations Teams at the end of the day
• To perform billing and ensure the accuracy of the invoices raised
• To perform data entry into the respective systems in an accurate and timely manner
• To attend to customers’ requests or calls in a timely and professional manner
• To perform filing when the job is completed
• To ensure that all complaints/feedbacks received from customers are escalated to the Customer Service Lead, as well as any other matters which needs to be known by the Customer Service Lead
• To provide the necessary training and guidance to his/her assigned buddy
• To do up any reports as and when assigned to by the Customer
• To assist in extracting of information as and when required
• To verify contractor’s invoices as and when required
• To co-ordinate with external parties/approved contractors and ensure jobs are carried out per instructions
• Acquire a thorough understanding of key customer needs and requirements
• Develop SOPs for major clients and ensure necessary training materials being disseminated to relevant parties
• To assist in sending out quotations if assigned by Account Manager or Customer Service Manager and escalate to Account Manager or Customer Service Manager when in doubt
• To assist the Lead for any tasks assigned to from time to time

Key Competencies(Logistics Service)

• Well verse in handling and managing Transportation, Coordination with operations team, License/Bonded/DG Warehouse Inventory and activities.
• Able to co-ordinate well with Singapore Customs on any related matters
• Meticulous and experience in different type of permit declaration – License/Bonded/DG clearance permit declarations.

Job Requirements:

• GCE ‘O’ Level or relevant education qualifications
• Entry-level/no working experience are welcome to apply and training will be provided
• Possess knowledge of procedures and relevant systems to carry out daily jobs with ease
• Possess good communication skills to ensure that customers and internal stakeholders
• Attentive and detail-orientated
• Able to work under stress and pressure
• Good teamwork and problem-solving skills

Benefits:

• Daily Lunch Provided
• Company Transport Provided at designated MRT stations (Lakeside, Boon Lay & Woodlands)
• Medical and Dental benefits
• Attractive Bonus Scheme (AWS, Special Bonus etc.)

Responsibilities would include, but not be limited to, the following:

• Ensure accurate documentation for patients admission
• Follow closely on bill size to ensure existing insurance coverage is sufficient
• Engage with respective departments and doctors to provide relevant information and documents
• Liaise with patients / payers for outstanding bills
• Perform ad hoc duties as assigned

Requirements:

• Minimum N / O level / NITEC / Diploma
• Proficient in Microsoft Office applications (Word and Excel)

Qualities required for this role include:

• Customer service oriented and good team player
• Good interpersonal and communication skills
• Open to shift work arrangement
• Meticulous and comfortable with numbers
• Working experience in customer service

Job Opportunity: Customer Support Officer

Company: Architectural Glass Manufacturing Company

We are seeking a highly organised and detail-oriented Customer Support Officer to join our dynamic team. As a key player in our operations, you will be responsible for ensuring the smooth and efficient processing of customer orders, handling queries, and providing essential administrative support.

Key Responsibilities:

· Process customer orders promptly via email or phone, ensuring accuracy in all details

· Verify order data and coordinate with the Production Department to ensure accuracy before order release

· Communicate with customers to gather missing information or address any queries or concerns

· Collaborate with the Logistics Department to ensure timely and efficient delivery of orders

· Maintain and update accurate sales and customer records in the system

· Expedite orders and coordinate internally to meet customer deadlines

· Act as a liaison to relay valuable customer feedback to relevant departments for continuous improvement

· Stay updated on new products and features to assist customers with up-to-date information

· Provide general administrative support and assist with any ad-hoc tasks as assigned by the Management

Requirements:

· GCE ‘O’ Level, Polytechnic Diploma, or an equivalent qualification

· Previous experience in sales administration, customer service, or a similar role is highly desirable

· Strong interpersonal skills with the ability to manage multiple tasks in a fast-paced environment

· Proficiency in Microsoft Office applications, particularly Word and Excel

· A team player with a strong work ethic and a proactive attitude

· Ability to work efficiently under pressure and meet deadlines

· Exceptional attention to detail and commitment to accuracy

· Candidates available to join immediately or on short notice will be preferred

If you are a motivated and detail-oriented individual with excellent customer service skills, we would love to hear from you!

How to Apply:

Interested applicants are invited to send their CV along with details of qualifications, experience, and current / expected salary to:

Singapore Safety Glass Pte Ltd

112 Pioneer Road Singapore 639593

Email: [email protected]

Only shortlisted candidates will be notified

JOB TASKS AND SPECIFICATIONS

1. Recruitment and onboarding of new hires; assist with the recruitment process – review and shortlisted resumes, schedule interviews, facilitate pre-employment screening checks. Support the effective onboarding of new hires.
2. Employee Off-boarding; assist in off-boarding of leavers.
3. Maintaining physical and digital files for employees, and employee records in HRIS.
4. Assist in Work Pass (WP, SPass, EPass) application, renewal, and cancellation.
5. Keep track of staff confirmation, promotion, salary adjustment, Contract renewal, etc., and preparation of related letters.
6. Provide support to employees in various HR-related topics such as leave, benefits, compensation, claims, and queries related to systems, and resolve any issues that may arise.
7. Help to organize events and implement initiatives to promote employee engagement and develop a positive and cohesive culture.
8. Preparation of Monthly HR reports and consolidating of Regional HR reports for Quarterly Management meetings.
9. Administration of Medical and Flexi Benefits of Employee, including enrolment and terminations.
10. Completion of Surveys and MOM Business Census, if any.
11. Conduct salary benchmark
12. Other admin tasks and ad hoc duties as and when assigned by superiors.

JOB REQUIREMENTS

• Minimum 3 years of experience in a related field
• Hands-on experience with all work pass (WP, SP, EP) matters
• Microsoft Office skills (Excel and Words)
• Good interpersonal skills, positive attitude, and excellent team player
• Organize at work and have an eye for detail
• Strong verbal and written communication skills
• Good knowledge of statutory regulations

Responsibilities:

• Attending to customer queries and concerns in a timely manner and professionalism

• Handling Customer Complaint

• Site Visit and meet the clients as needed

• Training and guide the client on how to use our system

• Data entry and card programming

• Process new registration and manage existing records

• Handle calls and register to system accordingly

• Prepare monthly service report and other reports

• Check daily report for enhancement

• Assist user to sign up and basic troubleshooting

• Record and keep track customer feedback and daily reporting.

• Manpower scheduling and check daily attendance

• Recruitment function including posting of recruitment advertisement, sourcing candidates via various platforms, interview, and offer managements

• Update leave application in system

• Coordinate social and recreational activities to promote the team work of the company

• Exercise initiative, discretion and courtesy, as far and as often as possible to inform, update, clarify, explain, solve/resolve issues and collect feedback from existing and potential customers.

• Other duties as assigned from time to time

Requirement:

• Bachelor’s degree in administration/HR/Mechanical Engineer or equivalent.
• Must have experience in both customer service and deployment of manpower.
• Must have working experience at call centre and property/facility management
• Working experience in provision of IT solutions relating to security system will be an advantage.
• Able to do presentation in front of large group of audience.
• Command of MS Office programs and Engineering software (Word, Excel, PowerPoint, Project, AutoCAD)
• Fluent in English
• Willing to work 12-hour shift and 6 days a week.

1. To assist in sending out official PO to sub suppliers

2. To follow up with suppliers on delivery of items

3. To follow up on returned goods from customers

4. Print documents for the relevant departments

Job Responsibilities

1. Mosque Annual Action Plan

- Assist in planning, budgeting, implementation and reviewing of Annual Action Plan for the unit

- Coordinate family development/social development programmes approved by the Board.

- Report to the Board on these programmes

2) Application for Zakat/ other Assistance

- Conduct the daily walk-in interviews for zakat assistance.

- Make & submit appropriate recommendations for new walk-in & review cases to Muis and/or other agencies by end of month.

- Manage mosque’s fidyah disbursement on quarterly basis to deserving poor & needy families.

- Develop and implement the Individual Client Plan (ICP) for the needy families, based on feedback by befrienders.

- Attend monthly SDO meetings and/or case conferences within the cluster (initiated by Muis’ MO team).

- Supporting role for Cluster-based programmes for poor and needy families.

- Liaise with relevant external organisations regarding welfare of low-income families (cluster-based)

3) Befrienders’ Management

- Monitor Befrienders home visits (intake assessment/ follow-ups).

- New in-take for Befrienders.

- Collate and submit claims for befrienders’ allowance to Muis MO team.

Supporting Roles

1) Volunteers/Donors Management (Ambassador)

- Develop & maintain volunteer & donor management system

- Run mosque volunteers and donors recruitment drive

- Engage and inspire mosque volunteers and donors

2) Community Engagement

- Assist on Mosque Islamic Events, sending invites to neighbouring on the event

calendar.

- Home Visit to Jemaah in Hospital or Home

- Empowered Volunteers on Mosque Events

3) Perform any duty assigned by HOD

Requirements

1. Minimum Diploma in Social Services or related
2. At least 1 year of relevant work experience
3. Effectively bilingual in Malay and English
4. Proficient in Microsoft Office
5. Dedicated and responsible in working with the needy and their family members
6. Possess good interpersonal and communication skills
7. Able to do planning and implement programmes
8. Able to work during weeknights, weekends or Public Holidays when required

SCRIPTS specialises in privacy-preserving technologies (PP-Tech) that are computing techniques used to preserve individual’s privacy while allowing maximum value and insight to be extracted from available data.

Our centre is seeking to hire a Research Associate to build the IoT hardware platform and design new framework and optimization algorithm for satellite IoT systems.

Key Responsibilities

• Design and develop hardware systems for IoT.
• Participate academic activities
• Assist in on-site experiments and data acquisition in application environment.
• Develop algorithms for spectrum optimization, blockchain and edge computing.
• Publish high-level academic papers
• Collaborate with other team members to build satellite IoT testing systems and draft research report.

Job Requirements

• Master or PhD degree in engineering or science
• Have experience in publishing high-level academic papers
• Good skills in hardware design and C/C++ programming
• Knowledge in machine learning or IoT will be an advantage
• Ability to work independently and contribute to the whole team
• Excellent verbal and written communications skills

We regret to inform that only shortlisted candidates will be notified.

Established in 2010, the Energy Research Institute @ NTU (ERI@N) is a pan-university research institute that focuses on systems-level research for tropical megacities. It performs translational research that covers the energy value chain from generation to innovative end-use solutions, motivated by industrialisation and deployment. ERI@N has multiple Interdisciplinary Research Programmes which focus on translational Research, Development & Deployment which focus on specific area of the energy value chain, and a number of Living labs and Testbeds which facilitate large scale technology deployment enabling validation and demonstration of real-world applications.

For more details, please view https://www.ntu.edu.sg/erian

We are looking for experienced individuals with a strong background in computational modelling, thermal energy systems, and machine learning. The hired researchers will join an interdisciplinary team to develop innovative integrations of advanced computational techniques and thermal energy storage solutions, focusing on discovering novel materials and optimizing energy systems through machine learning. Promising solutions developed will be experimentally validated, demonstrated and potentially commercialised at ERI@N.

Key Responsibilities:

• Work closely with colleagues to ensure the requirements of the research project are met
• Conduct computational fluid dynamics (CFD), molecular dynamics (MD), and/or density function theory (DFT) studies for energy material development
• Use artificial intelligence (AI) techniques for material discovery and/or device design
• Use 3D printing techniques to fabricate phase change materials (PCM) composites
• Assist in experimental works or other required works by the PI
• Use data science techniques to process experimental results
• Write scientific papers/technology/reports and other work-related documents
• Develop machine learning algorithms for material discovery and novel heat exchanger design to seamlessly integrate PCMs into thermal systems.
• Fabricate PCM composites with optimized geometries through 3D printing technologies.

Job Requirements:

• Master's degree in Material Science, Chemistry, Mechanical Engineering, Chemical Engineering, Mathematics, or equivalent disciplines from a prestigious university
• At least 1 year of research experience with python, Matlab, or C++
• Experience in CFD/DFT/MD is preferable
• Experience in machine learning is preferable
• Experience in thermal energy storage, hydrogen, and energy systems is preferable

We regret that only shortlisted candidates will be notified.

NTi Technology is a subsidiary of NTi Memtech Pte Ltd. We are a technology company specializing in membrane material research and development, membrane product manufacturing, membrane technology applications and services. NTi has its own fully equipped membrane R&D center and manufacturing base in Singapore to produce high-performance hollow fiber membranes.

Currently, we are looking for engineering, science, business and manufacturing interns with interests in membrane marketing, research, product development, and production.

We Offer:

• Hands-on experience in a full-scale membrane manufacturing facility, from research to production to delivery.
• Mentorship and training from experienced professionals in the field.
• Exposure to industry-standard practices and technologies.
• A supportive and collaborative work environment.

1. Membrane Research Intern:

Responsibilities and duties:

• Support and assist in QC inspections for daily membrane production (lab works).
• Maintain quality-related documentations (soft & hard copy) including SOPs, check lists, reports, etc.
• Support and assist in the testing for new membrane products.
• Assist in the Maintenance and calibration of lab equipment.
• Other related duties assigned.

Requirements:

• Familiar with handling chemicals.
• Strong hands-on capability and independent in performing experiments such as i) general chemical experiments; ii) how to use basic lab equipment like weighing balance, pH meter, pipette and etc; iii) laboratory safety practice. For any other equipment like FTIR, UV-Vis and TOC , they will be trained before they can operate.
• Good understanding of safe lab practice.
• Good written and spoken communication skills. Ability to communicate with equipment and material suppliers/ manufacturers based in China would be advantageous.
• Good team player, self-driven and meticulous.
• Year 3/ Year 4 students are preferred.

SCRIPTS specialises in privacy-preserving technologies (PP-Tech) that are computing techniques used to preserve individual’s privacy while allowing maximum value and insight to be extracted from available data.

Our centre is seeking to hire a Research Fellow to be involved in research and development for the IoT hardware platform and new framework and optimization algorithm for satellite IoT systems.

Key Responsibilities

• Participate in academic activities and system design
• Prepare report and publish high-level academic papers
• Collaborate with other team members to be involved in satellite IoT testing

Job Requirements

• PhD degree in engineering or science
• Have experience in publishing high-level academic papers
• Good skills in hardware design and C/C++ programming
• Knowledge in machine learning or IoT will be an advantage
• Ability to work independently and contribute to the whole team
• Excellent verbal and written communications skills

We regret to inform that only shortlisted candidates will be notified.

The School of Materials Science and Engineering (MSE) provides a vibrant and nurturing environment for staff and students to carry out inter-disciplinary research in key areas such as Computational Materials Science, Characterisation Materials Science, Defence Composite Materials, Functional Composite Materials, Energy, Nanomaterials, Low Dimensional Materials, Biomaterials Materials, Biological Materials, Bioinspired Materials and Sustainable Materials.

For more details, please view https://www.ntu.edu.sg/mse/research.

We are seeking a highly motivated and innovative postdoctoral researcher to join our dynamic team at the School of Materials Science and Engineering, Nanyang Technological University, Singapore. The successful candidate will contribute to cutting-edge research at the intersection of 3D printing, optics, sensor, with a focus on materials for optical waveguides and other optical devices.

Key Responsibilities:

• Conduct independent research related to optical waveguide materials and engineering.
• Optimize formulations for UV 3D printing and direct ink writing 3D printing.
• Contribute to ongoing research projects in optics and photonics.
• Design and prototype using CAD software and 3D printing technologies.
• Collaborate with faculty and researchers on interdisciplinary projects.
• Publish research findings in peer-reviewed journals and present at international conferences.
• Assist in mentoring graduate and undergraduate students.

Job Requirements:

• Ph.D. in Material Science, Chemistry, Sensors, or a related field.
• Strong background in formulation for 3D printing.
• Experience with optimization of ink formulation for 3D printing.
• Demonstrated expertise in optics research.
• Proficiency in CAD software and 3D printing technologies.

Desired Skills:

• Proficiency in programming languages such as Python, C++, or MATLAB.
• Experience with machine learning and AI applications in engineering.
• Excellent written and verbal communication skills.
• Ability to work both independently and collaboratively within a team.

We regret to inform that only shortlisted candidates will be notified.

The School of Materials Science and Engineering (MSE) provides a vibrant and nurturing environment for staff and students to carry out inter-disciplinary research in key areas such as Computational Materials Science, Characterisation Materials Science, Defence Composite Materials, Functional Composite Materials, Energy, Nanomaterials, Low Dimensional Materials, Biomaterials Materials, Biological Materials, Bioinspired Materials and Sustainable Materials.

For more details, please view https://www.ntu.edu.sg/mse/research.

We are looking for a Research Fellow to drive innovation in soft and stretchable electronic systems by addressing critical challenges in interconnect design, enabling their extensive deployment in advanced applications. The role involves leveraging expertise in flexible electronics, modular soft robotics, and artificial neuron systems to develop intelligent, adaptive technologies that integrate sensing, data processing, and actuation capabilities. The aim is to contribute to the creation of robust, scalable solutions that advance the field of soft interconnects and intelligent devices.

Key Responsibilities:

• Conduct research collaboratively with team members to ensure the timely completion of project deliverables.
• Design, develop, and fabricate soft interconnects for stretchable electronic devices, enabling their integration into functional systems such as wearable and robotic platforms.
• Collaborate with internal and external stakeholders to advance the deployment of next-generation flexible and stretchable electronic systems.
• Assist in grant writing.
• Maintenance of lab or equipment or supplies that include procurement and liaison with suppliers.
• Assist or produce high quality reports and documents that consolidate research findings
• Publish research findings in high-impact journals and present at international conferences.
• Contribute to the mentoring and guidance of junior researchers and students, fostering an environment of learning and innovation within the project team.

Job Requirements:

• PhD degree in mechanical engineering, mechatronics engineering, or related field.
• At least 4 years of relevant experiences in soft robotics
• Expertise in soft robots, actuators, mechanical sensors, strain sensors, flexible electronics.
• Proficiency in mechanical testing, electrical testing, materials characterization, system integration
• Good written and oral communication skills
• Capable of design and assemble of device prototypes.
• Candidates with publications in top-tier scientific journals are preferred.

We regret to inform that only shortlisted candidates will be notified.

Job Description:

• Perform as Project Lead in Shimano Logistics Hub for both WIP and Finished Goods warehouse
• Deploy AI technologies and equipment to improve process efficiency
• Drive safety projects to continuously improve logistics safety performance
• To plan, coordinate and lead project execution
• Establish process priorities checklist to monitor project effectiveness, and develop forecasting plans to meet project dateline
• Analyse data and interpret situation from day to day task, make recommendations for improvements.
• Update on the latest advancement in logistics technologies to develop operation processes
• Collaborate with external partners such as vendors, transporters, 3PL and system developers to leverage their expertise and resources in advancing logistics operation
• Any ad-hoc duties assigned

Job Requirement:

• Minimum Diploma or Degree in related field
• Knowledge of Microsoft Office skills (Outlook, Excel, PowerPoint, Word, etc.) will be advantage
• Strong Communication and interpersonal skill
• Good observation and monitoring skill
• Preferably with leadership and teamwork skill
• Proficient in project management is preferred
• Strive for improvement personality is preferred

Others:

• Working Location: Bulim Walk (nearest MRT: Boon Lay)
• Mondays - Fridays: 8:00am to 5:30pm
• Uniform & Lunch provided
• Company transportation at various pickup points (Northern & Western areas of Singapore)

Research Assistant/Associate, Analytical Chemistry

We are currently recruiting a highly motivated Research Assistant/Associate in the team of Nanyang Assistant Professor Guan Xue Li. Our group is interested in understanding the roles of microbial lipids in human health and antimicrobial resistance. It is increasingly appreciated that microbial lipids play critical functions in modulation of human metabolic and immune health, as well as infection outcome and treatment responses. We employ an integrated systems biology approach, including development and application of lipidomics, to study the complex repertoire of bacterial lipids and aim to identify lipid metabolic networks which can be modulated for treatment of infections.

The successful candidate will have the opportunity to work with a multidisciplinary team of investigators in LKCMedicine, clinical and industry partners, as well as the wider lipidomics community, including the microbial lipids interest group. This position will expose the candidate to state-of-the-art technologies for lipidomics/ metabolomics, other leading edge research facilities in LKCMedicine and NTU and access to clinical samples, including bacterial isolates from human patients.

Key Responsibilities:

• Optimize bioanalytical workflows for lipid analysis of microbial and mammalian samples from laboratory and clinical sources
• Perform sample preparation and LC-MS/MS analysis
• Assist in maintenance and troubleshooting of HPLCs and mass spectrometers
• Routine operation of LC-MS/MS
• Assist in processing and quality control of lipidomics data
• Support research projects
• Prepare project updates
• Participation in evaluation measures and quality assurance
• Research administration and fulfilment of institutional requirements

Key Competencies and Requirements:

• Bachelor’s or Master’s degree in Biomedical Sciences, Life Sciences, Bioengineering, Analytical Chemistry related disciplines
• 1-2 years of working experience in bioanalysis using LC-MS, but recent graduates with the right aptitude will be considered
• Hands-on experience with operation and troubleshooting of high performance liquid chromatography mass spectrometer(s) preferred
• Problem-solving and critical thinking skills
• Highly self-motivated and demonstrate independence with minimal supervision
• Possesses excellent organizational and communication skills, fluent in spoken and written English
• Able to supervise students, and work as a team
• Able to work collaboratively, and to handle several concurrent fast-paced projects

If you are interested to pursue a career with the School, please write to Assistant Professor Guan Xue Li (mailto:[email protected]) with a cover letter, CV, list of publications, and names and contacts of at least two references at your earliest convenience.

Only full application will be considered, and shortlisted candidates will be notified.

The HR Officer/Office Administrator oversees various HR and administrative functions. This role requires a thorough understanding of Singapore's Ministry of Manpower (MOM) Employment Act, including expertise in managing work permits and adhering to relevant regulations and procedures. Additionally, the position involves regular reporting to global HR and ensuring compliance with global HR policies. Bilingual proficiency in English and Chinese is required.

Role and Responsibilities:

HR Administration:

• Assist in developing and implementing HR policies and procedures in line with global HR standards.
• Manage employee records and ensure compliance with MOM regulations.
• Coordinate and manage the recruitment process, including job postings, resume screening, interviewing, and onboarding.

Work Permit Management:

• Handle the application, renewal, and cancellation of work permits for foreign workers.
• Ensure compliance with relevant regulations and procedures for work permits and visas.
• Liaise with MOM and other regulatory bodies regarding work permits and employment issues.

Employee Relations:

• Address employee inquiries regarding HR policies, procedures, and benefits.
• Assist in resolving employee relations issues and conflicts.
• Conduct employee orientation sessions and coordinate training programs.

Office Administration:

• Oversee general office operations and ensure a well-organized and efficient office environment.
• Manage office supplies inventory and place orders as needed.
• Coordinate maintenance and repair of office equipment and facilities.
• Handles clients and employee's travel itineraries

Reporting and Compliance:

• Prepare regular reports for global HR on local HR activities and compliance status.
• Ensure adherence to global HR policies and procedures.
• Maintain up-to-date knowledge of Singapore’s employment laws and regulations.

Payroll and Benefits:

• Assist in payroll processing and ensure accurate and timely payment of salaries.
• Manage employee benefits programs, including health insurance, leave management, and other benefits.
• Ensure compliance with statutory requirements related to payroll and benefits.

Skills and Experiences:

• Strong knowledge of HR principles, practices, and procedures.
• Familiarity with MOM regulations and work permit procedures.
• Excellent organizational and administrative skills.
• Strong communication and interpersonal skills.
• Proficiency in HR software and Microsoft Office Suite (Excel, Word, PowerPoint).

General:

• Committed to a high standard of safety and willing to comply with all safety laws and all the company’s safety policies and rules. Must be willing to report safety violations and potential safety violations to appropriate supervisory or management personnel.
• Perform other duties as assigned.

Qualifications and Education Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 5 years of experience in HR and office administration.
• Experience in handling work permits
• Fluent in Mandarin and English, both written and spoken
• Certificates of HR and Employment Act are required.
• Class 3 driving license

Key Competencies:

• Attention to Detail
• Organizational Skills
• Communication
• Compliance Management
• Employee Relations
• Team Collaboration
• Accountability

We are looking for a dedicated and skilled Customer Service Officer to join our team. In this role, you'll manage various customer service operations, including handling inquiries, preparing quotations, managing orders, and ensuring accurate billing. Fluency in Mandarin is crucial for effectively communicating with our logistics counterparts in China. The role will require prior customer service experience, strong communication skills in both English and Mandarin, and excellent attention to detail.

RESPONSIBILITIES

· Respond promptly and courteously to customer inquiries via various communication channels, such as email, phone, or chat.

· Prepare accurate and timely quotations for customers based on their requirements.

· Acknowledge receipt of customer orders and provide confirmation of order details.

· Process billing and invoicing accurately and efficiently, ensuring compliance with company policies and procedures.

· Generate and maintain sales reports to track performance and provide insights for decision-making.

· Regularly check and update stock levels to ensure accurate inventory management.
(This responsibility is to be fulfilled only in the absence of the Operations Executive)

JOB REQUIREMENTS/QUALIFICATIONS:

· Minimum of a high school diploma or equivalent. Additional qualifications or certifications in customer service or related fields are a plus.

· Proficient in speaking, reading, and writing Mandarin to effectively communicate with our logistics counterparts/partners in China.

· Experience in a customer service role, preferably in a retail or sales environment.

· Meticulous attention to detail to ensure accuracy in stock management, quotation preparation, and billing processes.

· Excellent verbal and written communication skills in English and Mandarin to interact professionally with customers.

· Strong organizational skills to prioritize tasks, manage workload efficiently, and meet deadlines.

· Proficiency in using computer software and systems for order processing, billing, and generating sales reports.

Primary Location

· 14 Tuas Avenue 6

Working Hours/Days

· 5 days / Monday to Friday: 8:30am to 5:30pm

ABOUT US:

iHub Solutions is a leading customized logistics service provider with warehouses in Singapore, Malaysia, Hong Kong, and Thailand. Our vision is to build ultimate customized logistics solutions for industries with complex needs. Attractive remuneration and excellent career prospects are available for the candidates with the right attitude, work ethic, and team spirit.

To learn more about us, visit our website at ihubsolutions.com

Job Scope

• Manage reputable clients account
• Demonstrate strong phone handling skills by actively listening and responding to clients with emotional intelligence.
• Swift handling of customer inquiries.
• Update details of customer inquiries, comments, and complaints in the database and action taken for verification and training purposes.
• Prompt follow-ups on customer interactions via email.
• Keeping Proof of Delivery (POD) records of customers and proper filing of documents.
• Maintain a positive, empathetic, and professional attitude towards customers at all times.

Requirements

• Polytechnic Diploma/BA degree. Preferably in Business Administration, Accounting, or equivalent.
• Fluency in English and preferably Mandarin as well.
• Good knowledge of Microsoft applications (Excel, Word, etc)
• Experience working in a customer service focused environment
• Ability to multitask, prioritize, and manage time effectively
• Your unique personality! A great sense of humor is an advantage.
• Fresh graduates are welcome to apply!

What We Offer:

• Staff Health Benefits
• Opportunity to work with a myriad of brands from various industries. Our clients range from cult beauty brands to multinational technology companies whom you might just get to work closely with!
• An administrative job that doesn’t limit you to sitting at a desk the entire day
• Company scooters to move around the warehouse
• Attractive career growth possibilities
• Opportunities for training and development

If this opportunity looks like it is for you, We’d love to hear from you!

JOB RESPONSIBILITIES:

• Provide regular technical training in SEA region
• Follow-up on warranty submissions from customers
• Resolve technical issues onsite at customer factory
• Prepare, maintain and modify technical materials
• Manage online e-learning technical webpage
• Provide assistance and technical support at events when necessary
• Any ad hoc duties as assigned

JOB REQUIREMENTS:

• Minimum Diploma in Mechanical Engineering or related fields
• Good knowledge in bicycle components, parts and technicalities
• Proficient in Microsoft Office (i.e. Excel, Words, PPT)
• Conversational skills with customers based in China Mainland and China Taiwan. Knowledge of Mandarin and English is essential
• Willing to travel overseas and work on weekends for events occasionally
• Comfortable to communicate and engage to all levels and big groups
• Possessing Class 3/3A license will be an advantage

OTHERS:

• Working Location: Bulim Walk (nearest MRT: Boon Lay)
• Mondays - Fridays: 8:00am to 5:30pm
• Uniform & Lunch provided
• Company transportation at various pickup points (Northern & Western areas of Singapore)

• Billing and Invoicing

o Maintain an up-to-date billing system and generate accurate invoices in a timely manner.

o Ensure invoices are sent to customers promptly.

• Payment Collection and Reconciliation

o Follow up on payments to ensure timely collection and proper allocation.

o Perform account reconciliations.

• Credit Control and Reporting

o Conduct billing, collection, and reporting activities within specified deadlines.

o Monitor customer accounts for non-payments, delayed payments, or irregularities and take appropriate actions.

• Database and Records Management

o Maintain accurate and updated customer records in the database.

o Reconcile accounts and resolve payment discrepancies.

• Receipt / Cash Management

o Follow established procedures for processing receipts and cash handling.

o Process payments and prepare bank deposits efficiently.

• Customer Service

o Investigate and resolve customer queries in a professional manner.

o Address inquiries from customers and sales personnel promptly.

• Ad-Hoc Tasks

o Undertake other duties or projects as assigned by the immediate supervisors.

Requirements:

• Certificate in accounting or bookkeeping or O Level

• 1-3 years accounts receivables and general accounting experience

• Knowledge of accounts receivable and general accounting principles

• Proficient in relevant ERP systems (Esker or Microsoft Dynamics 365 (AX))

• Proficient in English & Mandarin (to liaise with Mandarin speaking stakeholders)

• Proficient in MS Office

• Knowledge of regulatory standards and compliance requirements

• Attention to detail and accuracy

• Good verbal and written communication skills

• Time management and organizational skills

• Team player

• Able to work independently with minimum supervision

Skillset:

Process

• Systematic data entry & checking

• Adhere to SOP

• Good time management

• Systematic in sorting out invoices in accordance to billing schedule

• Flag any irregularities detected during invoice processing

• Good follow up skill

• Perform simple troubleshooting at times of payment discrepancies

People

• Basic interpersonal skill set

• Basic communication skill in English

Technical Knowledge

• AR & General accounting

• Basic knowledge in regulatory standards

Attitude

• - Meticulous with good organizational abilities, team player and independent nature

The School of Physical and Mathematical Sciences (SPMS) of NTU is an exciting environment for research. The Yong research group works on novel problems in biological and complex systems and has published many high impact papers in top scientific journals such as Science, PNAS, Phys. Rev. Lett., etc.

Our approach is highly interdisciplinary, using emerging state-of-the-art methods from mathematics, physics, artificial intelligence, machine learning, topological data analysis, and statistics. We are interested in analyzing big data of complex systems such as DNA, RNA, biological networks, social networks, financial markets, etc., in order to understand their behavior, pattern and interaction.

Understanding the structure-function relationships of biomolecules is an active area of research due to its fundamental importance in biology, physics, and engineering. The emerging field of Mathematical AI for Molecular Sciences is proposed for molecular representation, featurization, and learning. We are interested in developing physical models using graphs, simplicial complexes for molecular representation, featurization, and learning, particularly in the context of nucleic acids such as DNA, G-quadruplex. The results from the research will provide key insights to understanding the structure-function relationships of biomolecules.

The Yong research group is looking for a highly motivated and qualified Research Fellow with the ambition of producing high quality research that can be published in high impact journals. The Research Fellow will be involved in research design, data analysis, model development, numerical simulations, and report/paper writing.

The Research Fellow is expected to perform state of the art numerical simulations using computing resources from National Supercomputing Centre (NSCC) Singapore. The incumbent has freedom to design the nature and type of deep learning simulations.

Key Responsibilities:

• Utilize recently developed mathematical tools from algebraic topology, combinatorial topology, computational topology, and differential geometry (e.g., Betti numbers, Hodge-Laplacian, discrete Ricci curvature) to characterize and model biopolymers such as DNA and RNA.
• Develop simplicial models for molecular representation, featurization, and learning, particularly in the context of nucleic acids such as DNA, G-quadruple, to better understand form-function relationship in biology.
• Use molecular modeling and AI (using e.g., the SMILES protocol) to quickly and accurately assess compounds with Essential Physicochemical Properties for drug design and development.
• Translate research findings into practical applications in pharmacology.
• Perform numerical simulations on National Supercomputing Centre (NSCC) Singapore.

Job Requirements:

• PhD from a reputable university, preferably in physical sciences or STEM related field.
• Good publication track record.
• Strong background in artificial intelligence and biochemistry with prior experience in numerical simulations.
• Expertise in numerical simulations, and the ability to code and run simulations on deep learning workstation/supercomputers clusters.
• Able to think and work independently and have the aspiration to perform high quality research that can be published in high impact journals

We regret to inform that only shortlisted candidates will be notified.

Nanyang Environment and Water Research Institute, NTU is looking for a Research Fellow with expertise in chemical reactors to develop an improved prototype for a thermocatalytic process.

The project is funded by National Environment Agency, Singapore to address one of the largest problems in waste management – the problem of plastic waste pollution. A significant fraction of plastic waste has substandard quality for mechanical and chemical recycling even after sorting and cleaning. The Research Fellow will work on the design, fabrication and testing of a chemical reactor system that will use pyrolysis-chemical vapor deposition (CVD) technology for converting these plastic waste streams (specifically, contaminated and rejected plastics) into multi-walled carbon nanotubes (MWCNTs) and hydrogen. The role of Research Fellow is to design a system prototype that can effectively mitigate the impact of impurities from diverse plastic waste streams on production outputs and can be operated in a continuous mode.

Key Responsibilities:

The candidate will be undertaking full research work and administrative duties during the term of employment within the following areas:

• Experimental work on plastic waste conversion into carbon nanotubes and hydrogen.
• Design, procurement, installation and operation of the prototype system;
• Investigation of system performance and determining factors that influence the yield and quality of outputs;
• Development of improvements in system design to mitigate the factors decreasing quality and yield of outputs;
• Development of a continuous process;
• Liaising with vendors regarding the feasibility of scale up and conducting a cost-benefit analysis.
• Publishing research papers and documenting developed intellectual property.
• Reporting the progress to stakeholders (internal and external).

Job Requirements:

• Ph.D. degree in a field relevant to chemical reactor engineering (e.g., Chemical Engineering, Thermal Engineering, Mechanical Engineering, Process Engineering or other).
• PhD thesis or postdoctoral experience related to chemical reactor engineering for at least one of the following areas: (a) catalytic reactors, (b) continuous reactors.
• First-author publications in the areas mentioned above.
• High proficiency in English (e.g., TOELF, IELTS, GRE) for preparation of research papers.
• Ability to prepare well-written technical reports and research papers.
• Ability to prepare decent quality presentation decks, figures and illustrations.
• Ability to build formal and informal partnerships and work collaboratively with others to meet shared objectives.
• Ability to consistently achieve results, even under challenging circumstances.

We regret to inform that only shortlisted candidates will be notified.

• Maintaining physical and digital personnel records(such as employment contract, employment letter etc.)
• Update HR databases (e.g. new hires, separations, vacation and sick leaves)
• Prepare paperwork for HR policies and procedures
• Foreign worker medical insurance, security bond and etc.
• Assist in recruitment process including job posting, conducting interviews, on and off boarding of the candidates.
• Assist HR department in HR and Administrative duties.
• Maintain and manage office stationaries, supplies, & pantry
• Collaborate with the Recruiter to post job ads on careers pages and process incoming resumes
• Update internal databases with new hire information
• Create and distribute guidelines and FAQ documents about company policies
• Schedule job interviews and contact candidates as needed
• Develop training and onboarding material
• Other ad-hoc duties.

Requirement

• Candidate must possess at least Diploma/Advanced/Higher/Graduate/Diploma in Human Resource Management or equivalent
• Good communication and interpersonal skills
• Proficient in Words and Excel
• Proactive and able to execute tasks within tight deadlines
• Preferably specialized in Human Resources or equivalent

Working Hours: Monday-Friday 9am-6pm