Job Description

-Contribute to high-quality research and development work in TCOMS laboratory through physical experiments including:

o design of scaled physical test models, such as maritime vessels, offshore rigs, marine renewable platforms, and aquaculture systems for testing in TCOMS Ocean Basin.

o generation of detailed design, production, assembly, and as-built drawings of test models.

o Work with a team of engineers and technicians on model fabrication and modification, calibration, instrumentation, and experimental setup.

o enhance the measurement of models? behaviour and response by use of appropriate sensors.

o document design processes, methodologies, and results.

o contribute to process enhancements for improved efficiency of research work.

-Perform research in the following areas:

o Offshore hydrodynamics

o Coastal Protection

o Loads, motions and response analysis of Marine & Offshore platforms and floating structures

o Fluid-structure interactions

· Collaborate with internal teams, affiliated research institutes and other relevant stakeholders in proposal preparation and submission.

-Any other duties as assigned by supervisor.

Job Requirements

-Bachelor's/Master's Degree in Civil Engineering, Mechanical Engineering, Marine Engineering, Offshore Engineering, or other related disciplines.

-Preferably 3 years of relevant research/industry experience with competent knowledge in some of the following areas:

o Offshore engineering, marine engineering, hydrodynamics, naval architecture.

-Prior knowledge in the following numerical methods/software/programming languages will be an advantage:

o CAD software such as SolidWorks, Rhino, AutoCAD

o Engineering tools such as WAMIT, SESAM and OrcaFlex

o Programming codes such as Python, MATLAB, or equivalent.

o StarCCM+, OpenFOAM

-Model experiments in wave flumes, wave tank or ocean basin.

-Good interpersonal and communications skills.

-Ability to adapt and work effectively as members of a team.

-Good command of written and spoken language.

-Resourceful and self-driven with a high degree of professional integrity.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

The successful candidate will work with Professor Barbaros Oezyilmaz under a project on Spin triplet superconductivity in van der Waals heterostructures.

Applicants should have a Ph.D. degree in Physics, Material Science, Nanoscience and Nanotechnology, or related disciplines and strong background in low-temperature device physics. The successful candidate will be working in state-of-the-art research environment and receive internationally competitive salary packages.

Our group has extensive experience in the fabrication and characterization of van der Waals heterostructures based on magnetic and superconducting layered materials. To support our ongoing work, we are looking for a new team member with extensive experience in low-temperature magneto-transport measurements. The candidate is expected to do research on spin triplet generation and characterization by introducing an additional layer of a magnetic semiconductor into existing heterostructures to realize spin mixing.

The main responsibilities of the position include:

1. Design and development of magnetic tunnel junction or spin valve.
2. Nano fabrication (e.g., stacking of van der Waals heterostructures, e-beam lithography, nano deposition) in clean room.
3. Low-temperature electrical characterization of superconductors/semiconductors.

Qualifications

• Qualifications / Discipline:

1. Ph.D. degree in Physics, Material Science, Nanoscience and Nanotechnology, or related disciplines

2. Excellent English communications

• Skills:

1. Nanofabrication

2. Low-temperature measurement

3. Device physics

• Experience:

1. More than 4-year experience in clean room environment

2. More than 2-year experience in graphene or other related 2D materials

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

We are looking for a full-time (42 hours per week) Research Fellow for 36 months appointment to commence in Feb/Mar 2025 or as soon as possible.

The project is to conduct research on how the acoustic environment of a room affects and facilitates teaching pedagogy. The focus will be on optimizing architectural design to improve speech intelligibility. The study will also investigate sound reinforcement systems to enhance the speech intelligibility.

The proposed research project includes several actual social science, architectural and engineering difficulties, from building design to the integration of technologies, human perception and material science. The research fellow is responsible for data analysis, laboratory-testing and field-testing within the project period

Qualifications

Professional requirements:

• PhD (or equivalent) in acoustics (preferred specialisation: Architectural acoustics) or related discipline.
• Essential are demonstrated knowledge related to acoustic modelling, signal processing, and speech Intelligibility.
• Essential are demonstrated excellent data analytic skills, ideally with machine learning.
• Essential is the ability to design and run listening experiments.

Other general requirements:

• Essential is a demonstrated ability to undertake high quality academic research with limited supervision.
• Essential are outstanding academic writing skills, as demonstrated by a strong track record of publications relative to opportunity.
• Demonstrated ability to work in a team, collaborate across disciplines and build effective relationships.
• Evidence of highly developed interpersonal skills.

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

This postdoctoral position is focused on the development of a novel 3D-printed bone implant utilizing natural. The goal is to create a bone substitute that can be customized to patient-specific anatomy and effectively integrate with native bone tissue. The successful candidate will be responsible for leading research activities in material formulation, 3D printing process optimization, and in vitro/in vivo validation of the implant prototype. This is a 1-year Research Fellow position with the possibility of extension.

Qualifications

• Ph.D. in biomedical engineering, mechanical engineering, materials science, or a related field

• Expertise in biomaterial design, 3D printing technologies, and tissue engineering

• Demonstrated experience in material characterization and in vitro cell culture

• Strong publication record

• Excellent English written and oral communication skills

• Team player, able to work collaboratively in a team environment

Job Description:

• To lead, coordinate and work with cross functional teams such as tools suppliers, equipment engineers, process engineers, facility engineers, environment health and safety officer, contractors for tool placement plan.
• To participate in the evaluation, planning and supervision of projects including testing and commissioning.
• To provide support for new chemical and gas evaluations. Plan and execute specialty gas system release/unhooking up.
• To carry out overall cleanroom capacity modelling and planning, work with manufacturing, process and equipment engineering to ensure requirement is met.
• To review capacity model, understanding the constraints and re-lay the equipment layout in the cleanroom to maximise the cleanroom space usage.
• Management of contractor?s services to ensure fulfilment of contracts terms and agreements.
• Identify opportunities for innovation that are relevant and appropriate to the company business objectives
• To review capital and cashflow requirements, driving activities to improve capital efficiency and reduce cost.

Requirements:

• Degree, Diploma in Engineering (Chemical, Mechanical, Electrical/Electronic, Building Management) or equivalent.
• Degree with 3 years and Diploma with 5 years related experience in
• Manufacturing of Semiconductor, Wafer Fab.
• Able to work in fast-paced environment, proactive and able to work independently with minimum supervision, self-driven and self-motivate to get job done.
• Able to work in a manufacturing, production, cleanroom environment.
• Technical knowledge in Facilities Support System such as ACMV, HVAC, Scrubber, Electrical, Compressed Dry Air, Nitrogen, Hydrogen, Process Cooling Water, Ultra-Pure Warter, Chilled Water, Wastewater Treatment etc.
• Possess Project Management skills.
• Strong understanding of building codes, HSE laws, regulations and best practices and the ability to interpret/translate these into compliance activities
• Proficient in utilizing Excel, Power Point, Project, Word & Visio, AutoCAD.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

The successful candidate will work with Prof. Somin Park on next-generation optoelectronics under a project on start-up grant.

Our group is looking for candidates with a background in material synthesis (organic synthesis, polymer chemistry), photoelectron spectroscopy, photophysical characterization, or practical experience in optoelectronic applications. The ideal candidate will have the opportunity to develop and lead their own research projects while collaborating with interdisciplinary teams worldwide and providing mentorship to fellow team members.

The main responsibilities of the position include:

• Design and optimize materials for various optoelectronic applications
• Conduct electrical photophysical characterizations
• Mentor and supervise graduate students and research assistants working on related projects

Qualifications:

- A PhD in Chemistry, Physics, Materials Science and Engineering, Chemical Engineering, or related fields
- Strong publication record in peer-reviewed journals

Skills:
- Material design, characterizations
- Good communication skills, both written and verbal in English

Experience:
- Material synthesis, advanced characterizations, and practical experience in optoelectronic applications

Location: Changi

4 days (2 days off) or 5 days (1 day off)

12-hour permanent shifts

gross up to $2,635 Bonus provided

JOB DUTIES

- Screening passengers at designated zones

- Manual bag checks - Operate security screening equipment

- X-ray screening of checked luggage

- Other airport security-related tasks

REQUIREMENTS

- Education: N Levels / O Level.

- Able to do shift work.

*Able to start work within short notice will be highly advantageous.*

Please be notified that only shortlisted candidates will be notified

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

EA Personnel Name: YEO AHN AHN

EA Personnel No: R22109014

EA License No: 21C0845

Key Responsibilities:

1. Financial Management: Manage the company's financial operations, including budgeting,

forecasting, and auditing. Ensure that the financial transactions, policies, and procedures meet

the organization's short and long-term business objectives and are conducted in accordance

with regulations, accounting principles, and standards.

2. Strategic Planning: Develop and implement the financial strategy of the company. This

includes long-term financial planning and forecasting, risk management, and investment

strategies.

3. Financial Reporting: Oversee the preparation and communication of monthly and annual

financial statements. Ensure the timely reporting of key financial data and updates to the CEO,

Board of Directors, and other key stakeholders.

4. Compliance: Ensure legal and regulatory compliance regarding all financial functions. This

includes tax planning and compliance with local, state, and federal tax regulations.

5. Leadership: Direct the Finance and accounting team and ensure their ongoing professional

development and training. Participate in key decisions as a member of the executive

management team.

We are seeking a detail-oriented and proactive Store and Logistics Officer to oversee our events inventory storage and delivery processes.

Key Responsibilities:

• Develop and enforce clear inventory movement policies and process
• Oversee the receiving, storage and issuance of inventory to project teams
• Delivery of inventory to event sites
• Maintain up-to-date record of inventory
• Ensure project teams are accountable for inventory retur

Requirements:

• Proven experience in store management and logistics operations
• Willing to work on weekends and public holidays when there are events
• Team Player and commitment to operational excellence
• Valid Class 3 Driving License

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

Research Engineer position in the Department of Materials Science and Engineering at National University of Singapore (NUS).

With a strong focus on industrial projects, we are developing our exciting technologies beyond the lab scale. We are seeking a talented and experienced individual with expertise in material chemistry and chemical engineering to join us.

As a Research Engineer, you will contribute to industry project focusing on scaling up our electro-metallurgical battery recycling technology from lab to pilot scale. Your major focus will be developing a process to synthesize precursor materials (pCAM) with extracted metals from spent battery materials.

• Lead pCAM synthesis processes at the R&D and pilot scale by working in collaboration with engineering team.
• Able to establish process design and synthesis rules to obtain precursors with optimal composition, interfacial properties, crystal structure, particle size, morphology, and electrochemical characteristics.

Qualifications

1. Bachelor or Master in Materials science and engineering, Chemical engineering, Material chemistry, or any relevant field.
2. Minimum of 2 yrs experience in MHP, pCAM synthesis (precipitation, crystallization).
3. Prior experience in process development and piloting new technologies is highly preferred.
4. Experience with material characterization techniques like SEM/EDS, ICP, XRD, FTIR.
5. Strong analytical skills and experience in data analysis and interpretation.
6. Highly motivated, detail-oriented, and able to work independently as well as part of a team in a fast-paced academic environment

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

One postdoc position is available at the Surface and Interface Lab in Prof. CHEN WEI’s group, National University of Singapore. The successful candidate will work with Prof CHEN Wei on Interface Engineering for artificial neuromorphic electronics under a project on “Interface Controlled 2D Devices and Solid-State Batteries".

This project aims to advance the field of photon-modulated organic electrochemical transistors (OECTs), with a particular focus on photon-modulated electrochemical doping systems for flexible OECTs. This research is critical for advancing OECT-based circuits in bioelectronics, wearable electronics, and artificial neuromorphic electronics (e.g., optoelectronic synapses). A postdoctoral researcher is sought to contribute to this cutting-edge research, which lies at the intersection of organic semiconductors, materials science, and electrochemistry. The successful candidate will engage in the synthesis of channel-layer materials, the investigation of photoresponsive mechanisms and interfacial electrochemical processes, as well as the development of flexible organic optoelectronic synapses for applications in physiological signal monitoring and related fields.

Qualifications / Discipline:

- The candidates shall obtain PhD or submit PhD thesis in Chemistry or Materials in a research intensive and renowned University or Research Institute. The candidate shall publish a few papers on top journals.

Skills:
- Excellent English writing and communication skill, team management skill (help PI to lead a small research team with 1-2 master students).
- Experience in synthesizing organic semiconductor materials and characterizing OECTs, complemented by a strong background in structural characterization techniques such as TEM, SEM, AFM, XRD, UV-Vis, and GC-MS.
- Proficiency in surface science techniques, including XPS, UPS, and NAP XPS, is required.
- Practical experience with electrochemical analysis techniques is necessary, along with the ability to proficiently operate a range of electrical testing equipment, including semiconductor parameter analyzers, cyclic voltammetry devices, and probe stations.
- Proficiency in EPR spectroscopy, with a focus on analyzing organic radicals involved in both electrochemical and photochemical processes. Additionally, experience in studying ions and their behavior in these reactions is required.
- A strong background in computational chemistry, including hands-on experience with density functional theory (DFT) calculations, and the capability to independently design and perform related tasks.

Experience:
- Proficiency in the fabrication processes of organic electrochemical transistors (OECTs) is essential, along with a comprehensive understanding of solid-state electrolytes, such as ionic liquid gels and hydrogels.
- Candidates should also have in-depth knowledge of organic radicals and their behavior in electrochemical environments, as well as extensive research experience in charge transfer mechanisms between organic molecules, with a focus on their roles in electrochemical and optoelectronic systems.

The IT Support Officer will ensure the integrity and stability of in-house ICT systems that support key organisational functions across the client business. This will be achieved through supporting, maintaining and optimising ICT software and hardware, desktop and printing, and local and enterprise applications and associated operating systems as required.

Reporting to the Regional IT Manager, the IT Support Officer will provide 1st and 2nd level frontline support and services for the client business – also expanding to Navitas’ group ICT operations and will be proactively involved in the support of the client’s LAN, hardware, server and client operating systems and applications.

This position is an IT Support Officer within the Navitas Global IT Team based at Curtin Singapore. This position will primarily be based at the specified home campus, but may be required to work at any Navitas facility and will involve some evening and weekend work and on-call support.

Key Accountabilities:

The IT Support Officer will be responsible for, but not limited to:

- Providing frontline support, training, and ongoing troubleshooting assistance to all staff for bespoke client and group wide ICT systems

- Ensuring an exemplary level of support is provided to key stakeholders through strong, proactive engagement and communication – keeping stakeholders always advised with developments in relation to queries and issues using verbal and written mediums.

- Configuring all end user devices in line with Navitas policy, and supporting machines within the client’s environment (including the wider university’s computer labs)

- Maintaining a regular, accessible presence on home campus to ensure stakeholders are well supported with hardware and student technology request needs

- Procuring necessary IT equipment for the home campus and ensuring the asset management system is kept current with incoming, outgoing, and reissued hardware and software within the client company to successfully align with asset lifecycle management goals.

- Identifying, demonstrating, and assessing new developments and technologies and their relevance and potential impact on the client company and the wider Navitas IT group.

- Taking ownership of and managing the triaging and resolution of tasks in relevance to the specific client in UPA IT, using Navitas IT Service Desk.

- Ensuring client IT knowledge base is up to date, relevant and structured via categorisation and scheduled revision of in-place processes

- Assisting with the implementation of new technologies and systems introduced to the client company and wider Navitas IT group.

- Sharing knowledge and proactively supporting other IT team members in the client company and the wider Navitas group via Teams and Jira

- Being the local subject matter expert on required systems.

- Assisting the Regional IT Manager as required.

Qualifications and Selection Criteria:

Essential

- Demonstrated excellent customer service and effective communication skills, including telephone, written and face to face interactions.

- 1+ years’ experience in a service desk or more complex IT environment with corporate 1st and 2nd technical support.

- 1+ years’ experience with Microsoft 365, Active Directory, and SharePoint.

- Proven technical knowledge of PC operating systems including Windows, Linux and Apple OS, and familiarity with commonly used application packages.

- The ability to work autonomously, and work effectively on their own as well as in a team environment.

- Attention to accuracy and detail with strong organisational and analytical skills.

- Confidence interacting with a large range of internal and external stakeholders, such as key executives and staff.

- Comprehensive knowledge across a broad range of IT hardware and applications.

- Experience leading and facilitating information to a non-technical audience.

Desired

- IT Diploma or other equivalent tertiary qualifications; or an equivalent alternate combination of relevant knowledge, training and/or experience.

- Sound knowledge of IT Service Management concepts, preferably ITIL ITSM.

- Bespoke application support experience

- Intune, SCCM and endpoint management experience

- Relevant industry specific qualifications in Microsoft, ITIL, Cisco

- Experience in interacting with international students

Are you looking for a role who is handling Accounts Receivable? Here's one!

- Oversee operations and cleanliness on ground

- Perform general cleaning to maintain cleanliness

- Manage customer complaints in professional manner

- Manage manpower deployment

- Conduct site inspections to ensure compliance with health and safety standards

- Prepare operations reports and other administrative duties

- Any other related duties assigned by manager

Working hours:

- 2 to 3 weekdays per week

- 4 hours shift

- $12 to $15 per hour

Job description:

- Manage job postings

- Shortlist candidates

- Schedule interviews

- Flexible hours and schedule

- Screening resumes to determine which candidates meet the minimum requirements.

- HR experience preferred but not necessary

Are you looking for a role who is handling Accounts Receivable? Here's one!

• Assist supervisor to handle Cafe operations
• Greet and welcome members and their family at the F&B Café
• Service food and drinks
• Set and clear dining tables
• Work in a team environment

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

We are seeking a motivated and skilled Research Fellow to contribute to cutting-edge research in the field of phage biology, focusing on bacteria from the human microbiome under the guidance of A/Prof Yann Boucher at the Singapore Centre for Environmental Life Sciences Engineering (SCELSE). The candidate will lead experimental phage projects, design and execute research strategies, and play a pivotal role in advancing the understanding of bacteriophage dynamics in human and environmental microbiomes.

Key Responsibilities:

• Lead research projects focusing on phages targeting bacteria within the human microbiome.
• Develop, implement, and manage experimental plans under the guidance of the Principal Investigator.
• Conduct molecular microbiology experiments, analyze data, and troubleshoot experimental issues.
• Prepare progress reports, present findings in lab meetings, and contribute to research discussions.
• Write, edit, and submit high-quality manuscripts for peer-reviewed publication.

Qualifications

Education: Ph.D. in Molecular Microbiology, Microbial Ecology, or a closely related field, with a strong emphasis on phage research.

Technical Expertise:

• Hands-on experience in phage research, including phenotypic analysis, sequencing, and genomic studies.
• Proficiency in molecular microbiology techniques, such as DNA/RNA extraction, PCR, cloning, and bacterial culture.

Research Skills:

• Familiarity with experimental evolution studies and genomic taxonomy.
• Experience with bioinformatics tools for sequencing data analysis is an advantage.

Professional Attributes:

• Highly organized, detail-oriented, and capable of managing multiple projects.
• Demonstrates independent judgment, strong problem-solving skills, and the ability to deliver quality work within tight deadlines.
• Excellent teamwork and interpersonal skills, with the ability to collaborate effectively in a multidisciplinary research environment.

Implementation of HR Policies & Practices

• Understand the Leighton Asia HR Policies and practices defined by the corporate HR function and the organisation’s overall talent strategy.
• Communicate and implement current policies/practices, policy changes and new HR initiatives at project level; Seek support from Head Office (HO).
• Coordinate with respective team leads for allocation of tasks to team members as per plan.
• Analyse movement in volume of requests over time and highlight any downward/upward trend to supervisor for additional resource planning

Recruitment, promotions & transfers

• Review tracker shared by the project teams for open positions
• Coordinate with project teams to identify and promote existing personnel to fill openings prior to external recruitment
• Liaise with the recruitment team to close pending openings in order of criticality
• Identify resource requirements across projects and recommend employees for transfer based on project requirements, past performance of employees and employees’ own preferences
• Coordinate with project teams and HO to complete the transfer process and for appropriate contract extensions/terminations

Performance Management

• Coordinate with project teams to oversee implementations of the performance development review (PDR) process on the projects within stipulated timelines.
• Explain the PDR process in its current form and any changes from the previous cycle, as applicable, to the project teams.
• Share existing process documents, templates, etc.; Oversee timely completion of the process and related documentation/submission.
• Seek support from Project Director to expedite the process in case of any delays.

Training & Development

• Collate Appraisal results and identify training needs of individuals in line with the same
• Create training calendar for each project and share with the Project Director and respective department heads
• Track completion of training programmes via the training calendar; Follow-up with respective project teams and escalate to Project Manager, if required

Grievance handling & employee welfare

• Act as intermediary between employees for dispute resolution; Identify employee grievances on project sites and share the information with the Project Director, departments heads for resolution
• Share relevant information with healthcare providers for prompt & timely healthcare services to personnel
• Coordinate with healthcare providers to obtain “fit to work” certification for personnel post treatment

People management

• Set objective goals, evaluate performance of subordinates and provide them regular feedback
• Identify performance gaps in subordinates and provide necessary support to close such gaps
• Recognize and encourage high performing subordinates
• Train and mentor subordinates on technical as well as behavioral aspects of their respective roles
• Provide opportunities to the team to develop their capabilities

Requirement

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Human Resource Management, Business Studies/Administration/Management or equivalent.
• At least 5 year(s) of working experience in the related field is required for this position.
• Preferably Executives specializing in Human Resources or equivalent.
• Able to meet deadlines and work under pressure

Responsibilities:

• Manage public relations matter and reach out, engage, educate and liaise with property owners, occupiers and residents on all matters relating to the project
• Manage the team of PRO engaged by the contractors
• Develop, coordinate and supervise the public relation programme for the project

Requirement

• Diploma in Mass Communication or Public Relation
• At least 3 years of relevant experience as a Public Relation Officer in the construction industry
• Able to work independently and in a fast moving environment
• Contract role

Job Description

• Input data of every import shipment (consolidation or direct) in Kewill Enterprise Forwarding (KEF) system.
• Notify consignees or their appointed forwarders of shipments' arrival via phone or email.
• Calculate the terminal and air freight charges for import shipment released to the consignees or their forwarders.
• Release import document (AWB, Invoice & Packing List) to the consignees or their forwarders.
• Collect payment of terminal and air freight charges from the consignees or their forwarders.
• Apply cheque advance/e-payment for payment of terminal and airfreight charges to the terminal or other forwarder.
• Manifest submission within 7 days of shipment arrival.
• Ensure correct type of import permit, accuracy, and compliance in Tradenet declaration.
• Issue delivery order, confirm delivery address, and arrange delivery with appointed contractor.
• Prepare invoice with KEF.
• Hand over the completed jobs to Account Section on time for monthly accounts closing.
• Compliance with Integrated Management System (IMS) requirements.

Job Requirements:

• Candidate must possess at least O" Level

• Minimum 1 year of experience in shipping industry.

• Knowledge of Air Freight import documentations, Singapore shipping procedure & freight forwarding experience

• Responsible and committed team player

• Motivated individual and possesses good planning and follow-up skills

• Able to handle high volume of workload in a fast-paced environment

• Immediate Starter will be an added advantage.

• Working location: Clementi

• People with disabilities are welcome to apply.

About the role:

Are you passionate about creating exceptional customer experiences? Do you thrive in a fast-paced environment where your problem-solving skills and communication abilities can shine? We’re looking for a Customer Sucess Officer to join our team and serve as the frontline ambassador for our company.

You will be responsible for handling Motorist’s users’ enquiries, comments and feedback posted on various communication channels, and engaging users in an interactive manner. If you’re a proactive and empathetic professional with a commitment to excellence, we’d love to hear from you!

What you'll be responsible for:

Customer Engagement -

• Manage customer enquiries across multiple channels, including concierge chat, WhatsApp, phone calls, and email.
• Promote the Motorist App and its features through the channels mentioned above.
• Review and respond to testimonials and reviews professionally, addressing issues to enhance customer satisfaction.
• Oversee and engage in car group chats within the Motorist App.
• Effectively resolve complaints and negative feedback in a timely manner.
• Build and maintain strong relationships with app users through WhatsApp and other communication channels.
• Address customer feedback and comments posted across various platforms.
• Ensure high levels of user and customer satisfaction.

Guest Reception -

• Greet and welcome visitors, clients, and employees with professionalism and warmth.
• Answer incoming calls, direct them to the appropriate person or department, and handle inquiries promptly and efficiently.
• Facilitate any campaign voucher collections.

Other Responsibilities -

• Record and manage meeting minutes during Head of Department meetings.
• Assisting with special projects and other ad-hoc tasks as required.

What we're looking for:

• At least GCE N/O Level and/or NITEC trained.
• More than 1 year of relevant experience in customer service.
• Tech Savvy and proficient in Google Workspace
• Excellent communication and negotiation skills
• Excellent interpersonal skills, and able to interact professionally with customers
• Excellent customer service and problem solving skills, including the ability to maintain composure under stress
• Independent and able to work with limited supervision, but a great team player
• Able to handle customer inquiries outside standard working hours as needed, to ensure seamless service delivery and address time-sensitive issues promptly.

- Oversee operations and cleanliness on ground

- Perform general cleaning to maintain cleanliness

- Manage customer complaints in professional manner

- Manage manpower deployment

- Conduct site inspections to ensure compliance with health and safety standards

- Prepare operations reports and other administrative duties

- Any other related duties assigned by manager

Responsibilities:

• Supporting the Vessel Manager in purchasing spare parts & consumables for ships
• Responsible for document control (e.g. maintain check list of periodic reporting due from vessel)
• Keeping record of the technical operating costs
• Maintain up to date records of all the vessels manuals, drawings & instruction books
• Assist in arranging routine vessel repairs
• Assisting Technical Superintendent with daily operations of the vessels
• Train, monitor and guide junior technical officers on company’s purchasing policy / procedure, company tools and EyeShare of outstanding invoices etc

Requirements:

• Minimum 8 years of working experience in a ship management, ship owning company or purchase department
• Proficient in Microsoft Office applications
• Meticulous and able to work under pressure
• Knowledge of ShipNet software system will be an advantage

Please send your application with availability, current & expected salary.

We regret that only shortlisted candidates will be contacted.

JOB RESPONSIBILITIES

-Be responsible for the day-to-day operations of the site.

-Plan, execute and supervise all the facilities' management and operational activities

-Conduct meetings, project co-ordination in residential/Commercial strata development

-Invite quotations, conduct evaluation for all services, provide recommendation reports and organise and coordinate Corrective Program for repairs and maintenance of the common properties

-Administer contracts renewals and issue of contracts

JOB REQUIREMENT

-Candidate with self drive possess Professional Certificate/ Diploma or degree in Estate Management or related disciplines.

-Previous experience in managing condominiums, industrial or commercial buildings.

-Good interpersonal, communication and leadership skills

-Knowledge of Management Corporation Strata Title (MCST) and Building Maintenance & Strata Management (BMSM) Act

MULTIPLE LOCATIONS AVAILABLE