The Research Fellow will conduct research on cutting-edge foundation models and their reliability issues. This role involves leading research efforts, developing innovative algorithms, managing large data sets, and ensuring the model's accuracy and reliability. The candidate is also expected to work closely with the Principal Investigator on research publications, project applications, as well as supervising junior researchers in the team.

Qualifications:

• PhD in computer science or related discipline.
• Strong background in machine learning, data science, and statistics.
• Strong programming ability.
• Track record of research experience and publications in the area of artificial intelligence, machine learning, computer vision, and natural language processing.
• Proven experience in the implementation and evaluation of machine learning algorithms.
• Proven experience in supervising junior researchers.

Reporting to the Security & Safety Manager, the incumbent is to ensure the safety and security of associates, guests and items in the hotel, and must always maintain the highest standards of security for all concerned while adhering to standards required by the Hotel.

RESPONSIBILITIES

• Ensure only associates on duty are allowed to enter the hotel premises
• Ensure that no ex-associate enter the hotel premises without the approval of the Human Resource Manager or Security Manager
• Report and detain any hotel associate other than those authorized to be on the floor.
• Ensure no hotel property is taken out without proper authorization from the relevant Head of Department
• Randomly conduct parcel search for associates on an alternate day basis
• Act as a witness for Finance Department conducting checks on cashier
• To assist and witness Duty Managers in conducting DND room checks and unlocking of safes in unoccupied guest rooms
• Issue "Contractor" ID Tag to contract workers, and ensure they are escorted by the relevant department to the designated working areas
• To ensure that all outsiders who have been issued ‘Visitors, Contractors and Vendors” passes surrender the same, upon leaving the staff entrance/exit point
• Ensure all visitors (especially contractors and suppliers) wear proper shoes upon entering the hotel premises
• Ensure any vehicle coming into the loading/unloading bay area are properly parked so as not to cause any traffic congestion/obstruction
• Perform prowler duty on guest floors
• Stop unauthorized person(s) from entering guest rooms or loiter along the corridors of the guest floors
• Ensure all guestroom doors are properly locked and secured
• Ensure all floor pantries, risers are locked/closed and secured
• Ensure all fire extinguishers and fire hoses are in good working order
• Ensure all fire warning system (break-glass, sprinkler valves, smoke detectors) are in proper working condition
• Ensure that the fire emergency doors and staircase are not obstructed
• Prevent any form of soliciting by prostitutes or pimps
• Keep a close watch on people loitering in the vicinity of the guest lift lobby, and approach all suspicious characters. Politely enquire as to their purpose of being in the area. If they are non-guest or merely visitors, refer them to the Front Desk
• Stay alert and monitor the CCTV monitors constantly for any unexpected incident
• Ensure that the keys used on daily basis (eg. store, pantry keys, etc.) are accounted for and movement of these keys are properly recorded in the relevant logbook
• Record all relevant information (feedback) received from the Duty Manager in the Log Book.
• Monitor the lift system and report any malfunctioning to Engineering Department immediately
• Well versed with procedures relating to fire emergency and evacuation
• Ensure smooth traffic flow with no vehicle causing obstruction along the driveway
• Prevent any suspicious characters from loitering at the driveway.
• Perform any other duties assigned from time to time by the Security & Safety Manager

SKILLS & QUALIFICATION REQUIREMENTS

• GCE ‘O’ Level
• Possess a valid Security licence and preferably with experience in Hotel safety and security
• Possess good interpersonal and communication skills, with attention to details
• Able to work on rotating shifts, public holidays and weekends

Candidates with relevant skills or expeirence may be offered for the Senior Security Officer position.

We regret that only shortlisted candidates shall be notified.

KEY RESPONSIBILITIES

• Maintain customer satisfaction through face-to-face interactions, phone calls and emails
• Effectively manage a large volume of incoming calls and emails
• Effectively resolve customers’ problems through strong and clear interpersonal dialogue
• Skilfully and calmly manage difficult and angry customers
• Liaise with third-party service contractors for appointment scheduling and spare parts
• Data entry for customer information, feedback, complaints and warranty cards
• Provide after-sales support to sales personnel

SKILLS & QUALIFICATIONS

• Min GCE 'N/O' level, preferably with 2 years of relevant experience in a call centre environment
• Proficient in spoken and written English
• Strong people-handling skills and a keen listener
• Pleasant and strong personality, able to withstand difficult customers
• Ability to multi-task and manage time effectively
• Able to adapt/respond to different types of customers
• A team player with a positive service mindset
• Proficient in MS Office applications
• Knowledge in spare part management will be an advantage

LCentral is a reputable Premier English Specialist providing quality enrichment for students from N1 to P6 since 2008. We are seeking a dynamic candidate as a permanent part-time Customer Service Officer.

Customer Service Officers are key to supporting the daily operations of the business and managing customer service relationships. The primary responsibilities include:

Job responsibility:

• Assist in the day to day administration of the centre (roster, scheduling, payments, etc.)
• Assist in student enrolments (enquiries, assessments, registration, etc.)
• Assist in scheduling classes to ensure optimal use of resources (classrooms, materials, etc.)
• Record keeping
• Establishing excellent rapport with parents, children and teachers
• Responsible for maintaining brand standards (image and presentation, safety and hygiene)
• Ensuring a positive and nurturing learning environment

Requirements:

• Minimum 'N' Level
• Training will be provided
• Speak standard English (required)
• Bilingualism is an advantage

Flexible working arrangement:

• Permanent part-time
• Min 6 months commitment
• Min 3 working days in a week
• Mon to Fri: 1pm to 9pm ($12 per hour)
• Sat and Sun: 9am to 6:30pm ($15 per hour)
• Able to start work immediately
• Working location 750 Chai Chee Road, #01-05/06 ESR BIZPARK@CHAI CHEE Singapore 469000

Important: Please email your resume directly to [email protected].

Please only apply if you meet the requirements.

Only short-listed candidates will be contacted for an interview

We are Assembly – and we’re not like the rest. We’re the modern alternative agency, bringing together industry-leading data, talent, and tech to Find the Change That Fuels Growth for the best brands on the planet, including Lenovo, Lane Crawford, Marina Bay Sands, and more. Our diverse, global community of over 1,600 passionate experts combines global thinking with unmatched local expertise in more than 20 markets worldwide – enabling brands to engage and move consumers anywhere. We use STAGE, Assembly’s proprietary, privacy-centric data solutions platform, to surface powerful insights that transform into actionable brand opportunities. We’re at the cutting edge of new media, technology, and platforms embedded in the lives of today’s consumers, and we’re tapped into how culture and communities’ needs change. We do this while staying steadfast in our commitment to Leave the World Better Than We Found It through measurable social and environmental impact work.

Assembly was named The Drum’s APAC Media Agency of the Year in 2021 

WHO WE'RE LOOKING FOR

We’re seeking someone passionate about data, obsessed with media trends, and eager to make a strategic impact for our clients and our organization. You’re a highly analytical and data-driven leader who can shape and elevate Assembly's research capabilities across the Asia-Pacific region. This pivotal role will be the driving force behind our understanding of media landscapes, macro media trends, and consumer behavior, directly informing strategic decisions and client recommendations. 

WHAT YOU’LL BE DOING ON ANY GIVEN DAY 

• Mastering Media Landscapes: Conducting deep dives into media consumption habits, platform performance, and emerging trends across diverse APAC markets. 

• Macro Trend Maven: Synthesizing vast amounts of data to identify and articulate overarching trends that impact media strategies, consumer engagement, and brand positioning. 

• Social Listening Guru: Managing and interpreting real-time social data to understand consumer sentiment, conversations, and emerging trends. 

• Research Powerhouse: Overseeing a comprehensive research program, encompassing proprietary surveys, focus groups, social listening, and competitive analysis. 

• Data Wizard: Leveraging advanced analytics tools (Excel macros, SQL, Google Analytics) to extract meaningful insights and uncover hidden patterns. 

• Knowledge Curator: Managing a robust library of third-party research reports, ensuring access to cutting-edge insights for the agency and clients. 

• Investment Strategist: Conducting cost-benefit analyses for potential research tools and platforms, maximizing value and impact. 

• Thought Leadership: Make trend/reporting recommendations to internal teams and play a pivotal role in shaping strategic thought-leadership programs that elevate the agency status.  

Your Impact: 

• Strategic Support: Your insights will directly guide the agency's strategy team and media recommendations, ensuring they're rooted in data-backed understanding of the ever-evolving media landscape. 

• Competitive Advantage: You'll equip Assembly with a unique understanding of macro trends and consumer behavior, positioning us as thought leaders in the industry. 

• Client Value: Your research will empower clients with actionable insights and a clear roadmap for navigating the complex media landscape in APAC. 

• Data-Driven Culture: You'll foster a culture of data-driven decision-making, elevating the agency's capabilities and outcomes. 

• Innovation Catalyst: You'll identify and champion new research methodologies, tools, and platforms to stay ahead of the curve. 

Must Haves: 

• Analytical Acumen: Preference to quantitative degree holders (statistics, mathematics, computer science, etc.) or equivalent. 

• Research Methodologist: Demonstrated ability to design and execute full-scale surveys and focus groups, including analysis and reporting. 

• Social Listening Ace: Extensive experience managing and analyzing data from social listening platforms (e.g., Quid, Netbase, Brandwatch, Meltwater). 

• Trend-spotter: Proven track record of identifying and interpreting macro trends in media, consumer behavior, and technology. 

• Communication Champion: Excellent written and verbal communication skills, with the ability to present complex findings in a clear and compelling manner. 

• Technical Expertise: Mastery of Excel macros, SQL, Google Analytics, and other data analysis tools. 

• Leadership Presence: Experience leading and mentoring research teams, fostering collaboration and driving results from outsourced and remote teams. 

Good to Haves: 

• Media Agency Experience: Understanding of media planning, buying, and measurement processes. 

• APAC Market Knowledge: Familiarity with the unique media landscape and consumer behaviors across APAC markets. 

• Multilingual: Proficiency in multiple languages relevant to the APAC region. 

• Creative Problem-Solving: Ability to approach research challenges with innovative thinking and a solutions-oriented mindset. 

WHY ASSEMBLY?

• We‘re part of Stagwell (NASDAQ: STGW), the challenger network built to transform marketing. We’re nimble, smart, and digital-first, and we’re quickly growing to take on the biggest legacy holdcos.
• We care about your growth — we offer competitive salaries, annual compensation reviews, and keep detailed personal development plans to ensure you’re hitting your personal and company goals.
• We recognize and celebrate your success...all the time! Whether it’s through company meetups, employee recognition programs, or just a regular day, we make sure our people’s achievements are known and appreciated!
• We’re truly a people-first organization. That’s why we operate in hybrid model with flexibility, Work from Anywhere Scheme, allows you to be in control of your work-life balance.
• We believe in making impactful change in society, we encourage you to take Impact Leave time off from work to engage in volunteer activities with a charity that you support.

1. Good co-ordination skills and good technical knowledge of M&E systems/ equipment, including security systems
2. To carry out regular site supervision and inspection of the works/materials including any off-site production as instructed by the consultant team so as to ensure that mechanical and electrical works, including security systems, are constructed to required quality, accuracy and workmanship
3. To monitor work in progress in accordance to Approved Master Schedules with breakdown to Monthly, Weekly and Daily programmes
4. To assist the RE on daily, weekly and monthly reports of site progress as per contractor’s approved program, activities, issues and resolutions
5. To check and verify reports, variations and progress claims submitted by contractors, including as built quantity for the variations
6. To undertake any other duties related to the project as and when instructed by the SO and RE.

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Global Legal Affairs and Compliance (GLAC) empowers and protects Citi by providing legal, compliance, investigative, and security services to our firm. We manage compliance risk, provide legal analysis and advice, protect Citi’s people and businesses, advocate for legal and regulatory outcomes that benefit our firm and our clients, and ultimately promote behavior that is consistent with Citi’s mission and culture.

We’re currently looking for a high caliber professional to join our team as Assistant Vice President, Legal Support Officer - Singapore - Hybrid (Internal Job Title: Legal Support Officer - C12) based in, Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

The Legal Support Officer is an intermediate level, non-attorney role, responsible for providing legal support to the Citi Legal team. This role requires a pragmatic, proactive professional with thorough understanding of the Citi Legal Team. The overall objective of this role is to provide support to the Legal Team

In this role, you’re expected to:

• Responsible for legal support activities related to legal operations, litigation/discovery/settlements or negotiation and contract administration.
• Manages the execution, review, processing and tracking of legal documentation, executes transactions and completes varied work requests from multiple sources that may be complex in character and have tight deadlines.
• Executes legal programs and projects to achieve coordinated and efficient process improvements and legal support solutions; liaises with other control/functional businesses in support of initiatives.
• Conducts independent research and analysis of matters, applying institutional knowledge and knowledge of laws, rules and regulations, to support in the identification of legal solutions situations or to formulate recommendations on approach or strategy.
• Applies in-depth understanding of how associated risks differ depending on product and documentation envisaged in relevant jurisdiction(s) and provides advice to the Risk function and business partners accordingly.
• Maintains detailed records and documentation while staying abreast of new and changing regulatory and legal issues and industry initiatives
• Interacts with senior leaders, internal and external peers to gather information and works closely with the team’s management to determine legal solutions
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• 5-8 years of relevant industry experience, preferably with some experience working in an in-house legal role within financial services
• Excellent communication skills (written and oral)
• Proven analytical and organizational skills.
• Teamwork and adaptability.
• Ability to manage complex documentation with organization and detail.
• Must possess excellent interpersonal and project management skills, as well as the ability to interact and communicate effectively with Senior management.
• A skilled negotiator who has the right attitude and can actively work with a wide range of colleagues of varying seniority in both business and support roles to respond to a broad range of needs and develop business friendly solutions to requirements while balancing compliance with multiple legal, regulatory, and internal policy requirements.
• Proficient in Microsoft Office: Word, PowerPoint, Excel, Outlook
• Comprehensive knowledge of legal customs and practices as well as understanding of financial services industry.
• Bachelors/University degree, Master’s degree preferred / LLB

Additional Job responsibilities / Job Purpose:

The candidate will assist with negotiation of markets trading documentation for Citi’s markets sales and trading desks, fund services throughout the Asia Pacific (AP) region.

Job Background/context:

Markets Legal Contract Management (MLCM) provides legal advisory and documentation services for markets sales and trading desks, fund services across the different regions. This candidate will be part of the global MLCM team that carries out this work for the Asia Pacific (AP) region specifically.

• Timely negotiation and preparation of ISDA Master Agreement, Global Master Repurchase Agreement, Global Master Securities Lending Agreement, CDEA and other markets trading documentation; negotiation of ancillary trading documentation, including review of corporate documentation, security and collateral documentation.
• Conduct due diligence to determine whether agreements are enforceable and meet the well-founded basis standard under applicable capital rules.
• Coordination and tracking of deviation approvals including compliance of documentation with legal, regulatory requirements and Citi policies.
• Legal support, advice, and guidance across a broad range of practice areas whilst appropriately assessing risk of business decisions made by driving compliance with applicable laws, rules and regulations and adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Management of data inputting for trading documentation and interaction with other regional support teams regarding trading documentation data systems and related queries, amendments.
• Participation in global documentation regulatory and remediation projects
• Assist in the coordination and support of AP Markets Legal Contract Management processes and initiatives.
• Liaise with other control and functional business in support of the initiatives that the AP MLCM is involved in.
• Provides analysis of matters in support of resolution of complex and variable situations or to formulate an approach.
• Assist in monitoring industry developments in relation to documentation initiatives.
• Performs varied work requests from multiple sources that may be complex in character and have tight deadlines.

Development Value:

This position provides the opportunity to work with and support a wide range of Citi markets businesses across Asia Pacific. The candidate will work closely with Legal colleagues across the region, as well as with stakeholders in Risk, Operations, Business and other areas. The role will involve regular contact with clients across the Asia Pacific region.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today!

https://jobs.citi.com/dei

What you get to do in this role:

• You will engage with our largest customer’s C-Suite Executives leveraging your extensive industry and operational transformational experience to elegantly articulate how breakthrough business outcomes are achieved on the NOW platform.  In the course of these CXO engagements, you will also advise and work closely with key internal Executives, as well as our Sales and Strategy teams to build a strategic product and GTM strategy including enabling the global field community. 
• Accelerate sales cycles by meeting and working closely with our most strategic customer CXOs (Fortune 500).
• Work with Customer CXOs to build out their transformation strategy.
• Increase C-suite awareness by creating industry leading transformation frameworks that help ServiceNow strategic clients accelerate their transformations.
• Develop and drive prospect pipelines by hosting CXO round tables, delivering industry keynotes, and leading other executive-level field marketing activities.
• Provide critical product and marketing content feedback to key Engineering and Field Marketing teams.

This recruitment effort is in collaboration with e2i

What the role involves:

• Responsible for facilitating and managing activities involving cross-border/Domestic transportation operations, partnership and projects.
• Familiar with custom (Malaysia and Singapore) requirements, import and export procedures
• Sourcing for rates from service providers as per the sale/customer's enquiry.
• Checking with Malaysia counterpart on their status as a declaring new customer in Malaysia or liaising with Malaysian customers or their declaring agent on the Malaysian customs procedures.
• Submitting the selling rate to Singapore customer.
• Coordination with Malaysia counterpart on Sales lead from the destination.
• Looking into all aspects of customer's requirement/problem solutions to handle their shipments
• Cross border trucking (CBT) billing & preparing of reports for internal &external customer.
• Generation of cross border road freight (CBRF) reports.
• Any other duties as assign from time to time.

Required Qualifications, Skills & Experience

1. Min 'O' Level
2. 1 years of experience
3. Computer literacy,custom regulation,cross border operation, communication skill
4. 1 year experience
5. Microsoft office, Email, WMS

You will support the Operations Manager in managing effective operations and maintenance of our retail mall.

Job Description

• Provide facilities management services for shopping malls
• This includes cleaning, pest control, horticulture, security management, ACMV, M&E, building services etc through our appointed term/ sub-contractors.
• Investigate, check and analyse reported breakdowns & faults to determine their cause for the prevention of future occurrences.
• Supervise upgrading projects for the shopping mall that you are assigned to.
• In addition, you will be responsible for car park management.
• Manage and attend to all feedback and service requests in a timely manner.
• Promote good relations with our partners and tenants.
• Lead the technicians and manage vendor services to achieve the required professional standards in day-to-day operations.
• Maintain building operation manual and any records relating to the building.
• Part of Company Emergency Response Team (i.e. Site Incident Controller, First Aider, etc),
• Part of Environmental Health Safety (EHS) team for review & approval of permit to work (PTWs), risk assessment, safety checks/audits of the mall.
• Any other duties are assigned by the Supervisor.

Requirements

• Minimum Higher NITEC/ Diploma in Building Services Engineering / Mechanical / Electrical or equivalent with minimum 2 year of relevant working experience, preferably in managing commercial properties or alternatively, possess at least 3 years of facilities management experience.
• Able to work within tight timelines, resourceful and systematic in resolving problems.
• Preferably possess certification for Fire Safety Manager.
• Pro-active, independent, able to work with minimal supervision and perform under pressure.
• Good communication and interpersonal skills.
• Service orientated mindset.

The Singapore University of Technology and Design (SUTD) is looking for candidates with strong background in computer vision and deep learning.

Job Responsibilities

• Develop new algorithms for image and video analysis;
• Write research papers for top-tier conferences and journals;
• Write proposals and reports for research projects.

Applicants should have a PhD degree in computer science, software engineering, electronic engineering, or related disciplines.

What you'll do:

• To provide quality and compliance supervision for the construction of Civil works, such as drainage, roads, sewage works in accordance with the Project specifications and drawings
• Assist Superintending Officer in daily close supervision and coordination duties
• Inspect and supervise Contractors’ works and tests to Approved Drawings and Specifications
• Keep quality records of all works, monitor and report on work progress
• Responsible for the consistency of quality assurance inspections and testing for works
• Implement quality assurance plan in a well-coordinated manner
• Coordinate with Contractors, Stakeholders, Authorities, Interfacing Contractors and the like on execution of works
• Assist the Engineer(s) in supervision, inspection and quality control of construction work on site ensuring it is carried out to the approved drawings and specifications
• Monitor and report on the progress of works as per contractor’s approved program
• Handle contractors’ queries, reports and verify claims 

• Complete the important tasks outlined on the Officer Shift Checklist, to record and follow up all job related incidences in the Officer Log
• Report broadband and telephone equipment defects to the relevant vendors
• Attend to complaints and enquiries referred to by Communications Assistant
• Highlight important events, special instructions and information to the team
• Handle follow ups passed over from the previous shift
• Handle and deliver the Hotel’s general emails to the relevant departments promptly for follow up
• Monitor the status of jobs in Guest Request Management system and highlight any service delays to the respective departments for follow up
• Monitor and ensure the accuracy of all call charges/postings in the PMS and Call Accounting system
• Ensure Broadband charges tally with the Hotel PMS postings
• Conduct and attend trainings, daily briefings and monthly departmental meetings when necessary
• Maintain good housekeeping standards and adhere to all safety and loss control procedures 
• Monitor the functionality of in-house TV Channels, Pipe-in music system and other equipments and systems and report any defects to Engineering Dept
• Keep an accurate record of the inventory, rental equipments and stock
• Tabulate daily and monthly traffic analysis report

• Assist guests with check in and checkout, and other cashiering duties
• Efficient in assisting guests throughout their stay with any requirements, handling guest feedback, provide direction and give suggestions 
• Handle guests’ mails, messages, and answering phone calls
• Maximizing room revenue by up-selling to a higher rate category and selling the highest possible rates for walk-in guests
• Provide guidance and assistance to Guest Relations Assistant
• Meet, greet and provide rooming for VIP guests
• Attend daily briefings and relevant departmental and interdepartmental meetings
• Ensure the safety, security and loss control policies and procedures are compiled with at the front desk and back office area 
• Perform any related duties and special projects as requested by the Front Office Manager/Assistant Front Office Manager/Reception and Duty Manager 
• Comply with hotel and department policies and procedures at all times
• Ensure vigilance in regard to in-house credit matters and act upon any discrepancies
• Provide assistance and supervision of the Front Office areas such as Front Desk, Airline Desk, Groups, Rooms Controlling and Lobby Greeters

DFS Global Finance Services is building our team of accounting professionals towards our NextGen Finance vision. The candidate will have the opportunity to join the Center of Excellence, leveraging new technologies, Process Reengineering, Robotics Process Automation (RPA) and Data Analytics to create value for the individual and the Company. Additionally, DFS invests in people development and facilitates dynamic career moves across various accounting functions such as Regional Controllers, Group Reporting, Transformation Office and Global Tax.

As a member of the Global Finance Services team, the candidate will work closely with our global stakeholders to ensure the timely closing of accounts during month-end.

We are looking for Finance Officer to join a 12-month contract to cover Order to Cash.

Job Responsibilities

• Perform day-to-day financial transactions, including verifying, computing, recording, reconciling accounts receivables' data and clearing customer receipts per the Company's policies and procedures
• Perform the provision for doubtful debts assessment per the Company's policies
• Perform revenue recognition analysis and process billing requests using RPA. Review and handle RPA exceptions
• Responding to queries from those involved in the billing process including internal stakeholders and customers
• Monitor customer accounts for non or delayed payments and escalate as necessary to help manage and track cash flow
• Strengthen and grow relationships with stakeholders by communicating with customers regarding past-due accounts
• Participate in streamlining and improving the accounts receivable process, identifying areas of improvement and automation
• Exercise integrity and confidentiality in financial reporting, and comply with the local financial standards and regulations

Requirements

• Bachelor’s degree in Accounting or equivalent
• Minimum 1 year working experience (Center of Excellence preferred) handling Procure to Pay / Order to Cash matters
• Candidate with no prior experience in RPA are welcome to apply
• Must be proficient in MS Excel / computer savvy, SAP experience is an advantage

The Role

The End User Support Lead will be responsible for leading the team to plan and implement JRIS internal system projects and perform BAU activities. He/she will work closely with stakeholders mainly from Japan Head Office, end users, system development teams, back-office teams and vendors to establish effective and efficient collaboration.

Job Responsibilities

• Develop digitalization solutions for internal systems to enhance operational efficiency.
• Improve the office automation (OA) environment to create more productive workspaces.
• Establish governance frameworks to effectively manage IT risks and ensure alignment of activities with overall business objectives.
• Evaluate and review internal system processes and procedures to ensure the adherence to the corporate security process.
• Ensure that internal systems are properly maintained.
• Act as the point of liaison to Head Office for all matters related to OA and internal systems.
• Lead, guide and manage team members for project planning, execution and BAU support.
• Review and develop strategies for resource planning and utilization.
• Oversee the development of learning roadmaps for teams and functions.
• Establish performance indicators to benchmark effectiveness of learning and development program against best practices.
• Implement succession planning initiatives for key positions.
• Advise stakeholders toward reaching compromises and agreeing on expectations.
• Build high performance values-driven culture among the team in support of the organization's agenda.
• Lead and motivate team towards development and delivery of strategic priorities for Planning department.
• Provide daily supervision to team members, ensuring that they are motivated and equipped with skills and resources to manage their tasks respectively.
• Oversee hiring, training and coaching of team members.
• Perform other duties as and when assigned.

Job Requirements

• Bachelor’s degree in information technology, Computer Science or equivalent with around 5 years’ experience in providing IT services to financial institutions.
• In -depth knowledge on MSO365, Group Policy, AD Trusts, AD Sites and Services, DNS, DHCP, and DFS.
• In -depth Knowledge on Microsoft Licensing, SCCM, PC/laptop hardware and software delivery.
• Knowledge of IT service business for bank or FI.
• Comprehensive knowledge of technologies supporting asset management processes.
• Experience to handle regional projects which involve stakeholders in Japan.
• Experience supporting IT End User Service in a large organization.
• Proven experience in solution, architecture, design for desktop OS engineering, virtualization
• Experience in internal control or audit area with a deep understanding of the IT business process and systems.
• Capability to lead and drive the IT BAU related tasks with good time and stakeholder management skills and experience.
• Proactively socialize with stakeholders and maintain good relationship to steer the tasks.
• Possess strong and assertive verbal, written communication skills and presentation skills.
• Ability to work in a fast -paced environment with constantly changing priorities.
• Good bi-directional and collaborative attitude to work as a professional in a team.
• Microsoft certification – Intune, MS 365 mobility and security, Managing Modern Desktops, Modern Desktop Administrator, MS Azure certification, MCSA/MCSE.
• VMware certification - Security certifications and CCNA certification are desired for the role.
• ITIL v3 Foundations Certification.
• CPA, CIA, CFE or other related certification for corporate governance.
• Project Management certification (e.g., PMP, PRINCE2) or equivalent experiences.

We are an established import/export & courier company (located in the east), currently expanding & offering rewarding careers to potential candidates to join us immediately as Customer Service Representative:

Duties and Responsibilities

To provide admin and operational support in Warehouse- Logistics Department. Opportunity to learn how to manage the administrative work in dealing with customers and telephone calls. This position is ideal for candidates who are positive-minded and love to work in a fast-paced environment.

· Problem solving for daily customer issues.

· Manage daily administration issues such as customer oriented and consignee related matters..

· Perform additional duties as required by the management.

· Ensure proper documentation

· Ensure SOP and KPI in office are in proper manner

Requirements

· Must possess at least GCE 'O'/Diploma in administration, business management or any related field.

· Conversant in Mandarin and English (is a must to liaise with China customers).

· At least 2-3 years’ experience in similar industry preferred.

· Must be proficient in MS Word and Excel.

· Positive work attitude, strong sense of urgency and responsibility, strong team work.

Location: East

Industry: MNC within Aerospace

• Communicate with customers to solve collection issues and gain payment commitments, while building rapport and a positive relationship with global strategic account
• Check stopped orders report on a daily basis for the assigned region and/or product line. Review the overdue status and risk development of the customer before releasing the order
• Conduct customer review of the new and existing customers and recommend credit lines according to the global credit policy
• Work with cash applications team and customer service team to research and resolve short payments/non-payment disputes
• Attend periodic collection meeting and coordinate closely with regional finance and commercial team to address any escalated collection matter
• Inform manager of potential problems in the credit review process or collection process and make recommendations for process improvement
• Perform AR reporting on overdue balances and top accounts as per request from business units
• Perform other duties and responsibilities as assigned.
• Perform intercompany confirmation at month-end closing.
• Perform other duties and responsibilities as assigned.

• Minimally 1 year related commercial collections experience
• Proficient in V-lookup
• Demonstrate clear understanding of basic accounting principles, general ledger, credit practices and collection procedures
• Ability to work in a multi-tasking environment managing a large portfolio of accounts, under pressure while meeting deadlines is required
• Show good initiative, responsible and a positive can-do attitude
• Experience with ERP system - SAP is a plus
  

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV or email to [email protected]

CEI Registration Number: R1985071

EA License Number: 21C0661

Company Registration Number: 201127615M

Are you looking for a part-time position based in Singapore? MMR is seeking a dedicated and detail-oriented Office Coordinator and Project Assistant to join our dynamic team!

MMR Research Worldwide is a global market research agency, specialising in sensory, offering research solutions to support optimisation in products, packaging and all aspects of branding within food, drink and other FMCG and retail sectors.

We are seeking a dedicated and detail-oriented part-time Office Coordinator to join us! This role is integral to maintaining the smooth operations of our office and ensuring that our clients and visitors have a professional working experience with us.

As our Office Coordinator, you will assist with the day-to-day organisation of product logistics and assisting the team with day-to-day project set up / administration to ensure smooth delivery and upkeep in internal system and programs. You may need to support some preparation of food and beverage, or personal care products needed for our in-house sensory trained panel’s assessment for research purposes.  This is an excellent opportunity for someone who is looking for a part-time position, working 20hours per week, 9am to 1pm, Monday to Friday. This individual would be suitable for an individual who is organized, proactive, and enjoys working in a team environment.

Key Responsibilities would include:

Product Preparation / Assistance:

• Preparing samples and materials for in-house panel training and profiling
• Researching, sourcing and managing products for research
• Preparing the working area for panel session, assist panel leader in clearing up afterwards and ensuring that all activities comply with basic food hygiene standards
• Routine upkeeping and maintenance of sensory lab which include the product preparation area, product storage and panel discussion room.

Administrative Support:

• Assist with data entry and maintaining accurate records and databases.
• Assist with basic charting using internal PowerPoint or Excel template (training will be given).
• Support activities including assistance for new starters.
• Source / ship / receive products and clear customs for projects

Office Management:

• Oversee the maintenance of office and basic lab equipment and coordinate with relevant teams.
• Coordinate office events, meetings, and training sessions.
• Ensure compliance with company policies and procedures.
• Greet and assist visitors with a warm and professional demeanour.
• Answer and direct emails or phone calls promptly and accurately.
• Manage incoming and outgoing mail, packages, and deliveries.
• Maintain a tidy and welcoming working area.

• Proven experience as an office administrator, receptionist, or relevant role.
• Fluent English in both written and verbal communication.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint).
• Strong organizational and multitasking abilities.
• Ability to maintain confidentiality and handle sensitive information.
• Ability to lift heavy products.
• Professional attitude and appearance.

• Competitive salary and benefits package.
• A supportive and inclusive work environment.
• Conveniently located office with a positive team culture.
• Hybrid work environment (able to work from home on certain days)

MMR is an Equal Opportunities Employer.

A World of Opportunities Awaits

Company Name: Dusit Thani Laguna Singapore

Job Title: Security Officer

JOB DESCRIPTION

• Conduct investigations and gather evidence related to theft/fraud or lost items, noise complaints, assault complaints, food poisoning complaints, and other guest complaints and incidents.
• Conduct interviews with relevant parties in order to obtain statements and information related to incidents.
• Assist with and notify manager/supervisor, local police, or other appropriate individuals in the event of accidents, attacks, or other incidents.
• Complete incident reports to document all Security/Loss Prevention related incidents such as theft, accidents, physical hazards, and fire alarms.
• Handle business interruptions and complaints, such as suspicious individuals, civil disturbances or demonstrations, noise complaints, intoxicated individuals, etc.
• Escort any unwelcome persons from the property without interrupting the orderly flow of property operation.
• Defuse guest or employee disturbances/altercations, including summoning appropriate authorities if necessary, and documenting incident.
• Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manage.
• Maintain confidentiality of proprietary information; protect company assets.
• Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs.
• Speak with others using clear and professional language; prepare and review written documents accurately and completely.
• Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards.
• In addition, some states may have additional licensing/registration requirements to be considered for this position.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors, manager.

JOB REQUIREMENTS

• Minimum education of GCE "O" or "N" Level certificate
• At least 1 year working experience in a similar position in security & safety operations
• Possesses a valid security licence
• Applicants who have taken RTT will be prioritised
• First Aid and CPR+AED certified
• WSQ Respond to Fire and Hazmat Emergency certified
• 12 hour shift / Work 4 days

BENEFITS

• Company Transport Pick-up/Drop-off Provided
• Uniform Provided, Duty Meals, F&B Discount, Dental, and Medical
• Employee Room Rate, Learning & Development Opportunities, Staff Recognition Award

*Only shortlisted candidates will be notified.

Primary Objectives;

• To carry out AML/CFT transaction monitoring and investigate alerts in a timely manner and ensuring proper documentation
• To investigate all transaction alerts generated by Transaction Monitoring System within the agreed timeline.
• To ensure due diligence and background check on suspicious transactions.
• To ensure efficient identification and monitoring of suspicious activities and transactions.

Key Responsibilities;

AML Transaction Monitoring

• To review and investigate system-generated or any alerts, to determine the next course of action
• Conduct further investigations, if necessary, by engaging relevant stakeholders to obtain the required information to ensure proper closure
• To close the alerts promptly and maintain proper documentation on the rationale of the closure
• To assist the Team Lead for key reporting to management and various stakeholders

Other function(s)

• Work closely and support other AML compliance teams to strengthen and further mitigate residual AML/CFT risks
• Work with other business units to foster good working relationship to increase the level of AML/CFT awareness
• Perform any task or participate in projects as required by management
• Work closely, and support other teams within the Compliance Department

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Provide excellent support experience to customers via all relevant communication channels such as phone lines, emails etc.
• Identify customer's needs, researching any existing issue to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified.
• Ensure first contact resolution and effective follow-up with service partners and internal departments to ensure case closure in accordance to our service standards.
• Provide constructive feedback on tools, resources, procedures, and guidelines to enhance workflow and the customer experience.
• Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures.
• Build sustainable relationships and engage customers by taking the extra mile.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a GCE ‘A’ level or a Diploma in any field.
• Preferably with at least 2 years of relevant working experience in handling cases in a call centre or service industry environment.
• Possesses strong time management skills with ability to multi-task and is motivated to exceed expectations.
• Must be a strong communicator, with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar and articulation).
• Strong ability to write succinctly.
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

• Conform to and enforce policies, procedures & rules, and regulations as laid down by Accor and the Hotel to achieve the highest levels of uniformity and guest service
• Directly report to the Assistant Safety and Security Manager / Safety & Security Manager
• Responsible for maintaining the highest level of security within the Hotel at all times whilst on duty
• Protect all guests’ patrons and employees of their belongings
• Ensure the Hotel’s property is well protected
• Take charge of the Hotel Security during duty hours
• Responsible for securing all hotel properties, staff, and clientele in accordance with the procedures as stipulated in the security manual
• Enforce the Hotel’s Rules and Regulations
• Strive to implement the Accor Vision and demonstrate active use of the Accor Values
• Record details of significant incidents and activities in the logbook during his shifts
• Ensure all Lost and Found properties are recorded in the Security Management System, hand them over (non-valuables) to the Housekeeping Department as soon as possible, and keep the Duty Manager informed
• Maintain a Hotel Logbook on incidents, complaints, etc., and refer them, if required to the appropriate department for follow-up action

• Conform to and enforce policies, procedures & rules, and regulations as laid down by Accor and the Hotel to achieve the highest levels of uniformity and guest service.
• Directly report to the Assistant Safety and Security Manager / Safety & Security Manager.
• Responsible for maintaining the highest level of security within the Hotel at all times while on duty.
• Protect all guests’ patrons and employees of their belongings.
• Ensure the Hotel’s property is well protected.
• Take charge of the Hotel Security during duty hours.
• Responsible for securing all hotel properties, staff, and clientele in accordance with the procedures as stipulated in the security manual.
• Enforce the Hotel’s Rules and Regulations.
• Strive to implement the Accor Vision and demonstrate active use of the Accor Values.
• Record details of significant incidents and activities in the logbook during his shifts.
• Ensure all Lost and Found properties are recorded in the Security Management System, hand them over (non-valuables) to the Housekeeping Department as soon as possible, and keep the Duty Manager informed.
• Maintain a Hotel Logbook on incidents, complaints, etc., and refer them, if required to the appropriate department for follow-up action

Your responsibilities may span the following areas:

• Data cleaning and organizing.
• Tracking performance of NBCU content across various platforms – linear and digital.
• Assist in populating templated reports.
• Report writing and insight generation.
• Brainstorm ideas for how to improve/ automate current processes in place.