Job Description

The automotive technical officer performs maintenance, disassembles, inspects, repairs and overhauls bus transmissions, engines, axles and aircon compressors in accordance with work instructions. This includes troubleshooting bus engine and transmission problems and conducting failure analysis.

Core Responsibilities

• Prepare and repair system components in accordance with technical manuals and quality standards.
• Draw spare parts from logistic store.
• Test the repaired/overhauled components on test benches.
• Undertake any other ad-hoc duties as assigned by the supervisor.

Skills, Experience & Qualifications

• Minimum 2 years of experience in related field
• Prior experience in the automotive servicing line (Preferred)
• Professional Certification / Nitec in Mechanical Engineering or related field
• Rigger and Signalman license preferred.
• Experienced in overhead lifting cranes and forklifts.
• Sound knowledge of engine and transmission parts catalogue and working principle.
• Strong problem-solving abilities to address technical issues independently.
• Good communication skills to liaise effectively with team members and logistic staff.
• Comfortable working in a noisy environment.

Responsibilities:

• Conduct regular inspections of building systems to ensure proper functioning and identify areas for repair or improvement.
• Monitor and manage preventive maintenance schedules to avoid system breakdowns.
• Coordinate with vendors and contractors for maintenance, repairs, and upgrades.
• Ensure that all building operations are in compliance with health, safety, and regulatory requirements.
• Assist in renovations project.

Requirements:

• Diploma in Facilities Management, Engineering, or a related field.
• Knowledge of building systems (electrical, HVAC, plumbing, and fire safety).
• Strong problem-solving skills and the ability to manage multiple tasks simultaneously.
• Good communication and coordination skills, with the ability to work with various stakeholders.
• Comfortable working shift work.

Other Information:

• Working location: Changi
• Working hours: 6 days work week, rotating shift work (morning, afternoon, overnight shift)
• Entitled to Joining Bonus!

We regret that only shortlisted candidates will be notified.

By sending us your personal data and/or resume, you are deemed to consent to AM Recruitment Pte Ltd or its agents to collect, use and disclose your personal data and/or resume for the purpose of processing and administrating this job application.

Registration No: R23117478 (Mandy Lim Teng Hong)

EA Licence No: 23C1821 (AM Recruitment Pte Ltd)

The Services required are set out as follows:

1.Administration pertaining to movements of personnel

2.Ensuring the completion of check-list for new staff joining the school & staff leaving the school/service

3.Updating Staff List

4.Updating Staff Particulars, e.g. change of address & contact no., staff achievements, courses completed, etc

5.Updating School’s Achievements, including CCA achievements

6.Handle logistics for meetings

7.Check daily incoming mails and dispatch to respective personnel

8.Administrative duties for major events such as Founder’s Day, National Day cum Partnership Day & Secondary Four Graduation Ceremony, etc

9.Designing and printing of programme booklets

10.Preparing guest book for visitors

11.Foreign Schools’ Visit to AHS

12.Designing & preparing guest book for foreign visitors

13.Preparing momento photographs for foreign visitors

14.Updating school leaders’ & school’s calendar of events

15.General filing and photocopying duties

POSITION SUMMARY

The HSE Officer is responsible for the management and integration of a coordinated and standardized HSE

management system within Intertek. The role will assists in the improvement of HSE performance of

Intertek.

ROLES & RESPONSIBILITIES

• Promotes Safety culture in the workplace.
• Responsible for the preparation, compilation and maintenance of safety manuals to ensure compliance with safety regulatory standards that meets the Company’s HSE policy and objectives.
• Responsible for ensuring the Safety Management System is maintained and properly followed to comply with internal, customer, and regulatory requirements, and that it meets the Company’s HSE policy objectives.
• Continuous review of the HSE Manual and its’ implementation.
• Promotes good HSE practices and ensures these practices are in place and safety regulations followed.
• Conducts investigation of accidents and near miss incidents reported.
• Organizes and conducts HSE training plans.
• Intervenes in unsafe activities or operations.

QUALIFICATIONS & SKILLS REQUIREMENTS

• Registered Safety officer (RSO) with MOM.
• Registered Fire Safety Manager (FSM).
• Degree in Environmental Health and Safety Engineering / Diploma in Chemical Process and its equivalent/ WSQ Specialist Diploma in Workplace Safety and Health (Level C) preferred.
• Minimum 2 years of relevant HSE working experience with knowledge of local statutory requirements & HSE standards, preferably within manufacturing or O&G industry.
• Proficient in MS Office (words, excel, powerpoint).
• Proficient in the English language, both verbal and written.

DESIRED PROFILE

• Able to work independently and within a team environment.
• Strong facilitating, analytical and problem-solving skills.
• Strong interpersonal and communication skills, with the ability to build rapport and maintain positive relationships at all levels of the organization.
• Positive energy, high ownership of work deliverables and dedication and commitment in driving results.
• Discipline and trustworthiness when handling confidential information.
• Driven and a self-starter who enjoys learning and working in a fast-paced environment.
• Displays strong flexibility and adaptability to changes.

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Job Details

• 1 year renewal contract
• Plaza Singapura
• 1 month completion bonus after 1 year
• Single shift from 10.30am to 9.30pm
• Work 4 days per week roster, ie. 2 weekdays per week and on every Sat and Sun, including public holidays.
• $2000 - $2300
• Retail allowance $150/month
• Counter allowance $150/ month

Job Scope:

• Handle all operational matters and work closely with sales team to ensure fulfilment of sales.
• Generate Sales Order upon completion of sales for call centre and online orders.
• Deliver excellent service to ensure high levels of customer satisfaction.
• Respond to customer complaints and concerns in a professional manner.
• Arrange and update appointments for commercial customers and liaise with the Commercial team.
• Ensure adequate support and timely coordination with inter-departmental colleagues.
• Ensure upkeeping and accuracy of all administrative duties, including managing of online store records, documentation etc.
• Other duties assigned by Supervisor.

WE REGRET TO INFORM THAT ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED

Manfield Employment Services Pte Ltd (Lic. No: 95C2823)

Posting Personnel: Tan Kah Lee

EA Personnel Reg No.: R23116010

About Us:

We're seeking dedicated individuals to join our team as Call Centre Associates. As a vital part of our organization, you'll be responsible for handling inquiries via emails and inbound calls, resolving issues, and providing exceptional customer service. If you're passionate about helping others and thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity.

Job Scope:

• Respond promptly and professionally to inquiries received via emails and inbound calls, ensuring a high level of customer satisfaction.
• Identify and clarify customer issues, providing accurate information and implementing effective solutions to resolve problems.
• Fulfill customer requests by providing relevant information, completing transactions, and forwarding requests to the appropriate departments as needed.
• Assist patients in arranging and booking appointments, ensuring efficient scheduling and coordination of services.
• Perform other ad hoc duties as assigned to support the smooth operation of the call centre and meet organizational objectives.

Job Requirements:

• Minimum GCE O/N level qualification or equivalent.

Join Our Team:

If you're looking for a rewarding career where you can make a difference by assisting others and providing exceptional customer service, we invite you to join our team as a Call Centre Associate. With opportunities for growth and development, we offer a supportive work environment where your contributions are valued and recognized.

How to Apply:

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

“ JOBSTUDIO WILL NOT SOLICT ANY MONEY , REQUEST TO USE YOUR BANK ACCOUNT FOR BUSINESS OR REQUEST YOU TO TRANSFER ANY MONIES TO ANY PARTIES , PLEASE BE AWARE OF SCAMS IMPERSONATING JOBSTUDIO AND OUR EMPLOYEES , YOU MAY CALL OUR OFFICE DIRECTLY AT 64221390 FOR VERIFICATION. WE WILL NOT BE LIABLE FOR LOSS ARISING FROM SCAMS.”

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Hoh Mei Ling

EA Personnel Reg No: R21103150

The Job:

• Oversee the entire Purchase Requisition to purchase Order process
• Ensure accuracy in matching invoices with orders
• Finalize all accounts payable transactions
• Submit all required documents to the Finance department
• Obtain necessary signatures before submitting to Finance

The Requirements:

• Min Diploma with 1-2 years of relevant working experience
• Proficient in MS Office

Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

Principal Responsibilities and Duties:

Independently coordinate with Caterer on daily meal requirements such as:

• Review menu and coordinate with caterer to supply correct quantity and meals, and at the required timings.
• Provide information on the quantity and meal types.
• Provide feedback received from elderly or staff pertaining to the food supplied.

Manage volunteers independently:

• Screen and deployment of volunteers.
• Plan volunteer roster per delivery session
• Prepare delivery list.
• Conduct briefing to individual or corporate group volunteers.
• Coordinate with volunteers to deliver ration packs.
• Assist volunteers when they encounter issues.
• Arrange for volunteer coordinators for weekends and public holidays.

Administrative work:

• Generate monthly reports.
• Submit monthly claims.
• Provide support and guidance to MOW Logistics Officer.

Other responsibilities:

• Screen new referrals independently.
• Assist in identifying presenting/underlying issues and problems to design a care plan to promote better independence for client at home.

Core Competencies Skills and Attributes:

• MSOffice 365.
• Passionate to serve the elderly.
• Patient and sensitive to the needs of the elderly.
• Good in problem solving and critical thinking.
• Good interpersonal and communication skill.

Job Description:

• Undertake daily, weekly & monthly settlement tasks
• Handle daily personal loan fund disbursement
• Handle daily manual adjustment and documentation
• Undertake month end and year end closing
• Monitor daily accounts balance
• Participate in the annual audit review of card accounting section
• Other Ad hoc tasks and projects assigned by supervisor

Job Requirements:

• Possess at least a recognized Diploma/Degree in Accountancy or equivalent professional qualification
• At least 1year of experience and knowledge in accounting will be in advantage
• Proactive team player and able to work independently
• Meticulous and attention to details
• Effectively bilingual in Chinese and English so as to communicate effectively with Head Office
• Good Microsoft Office skills

Responsibilities:

Administrative Functions

a. Ensure cleanliness and orderliness in the reception area.

b. Handle, prepare, and verify relevant documents, including maintaining and updating records, compiling statistics, filing, and drafting/responding to correspondences.

c. Carry out ad-hoc tasks as assigned by the Administration Manager.

Reception Duties

a. Provide counter services and handle general inquiries.

b. Answer and manage phone calls.

c. Handle incoming parcels, mails, and emails, including receiving deliveries and coordinating distribution to the appropriate parties.

d. Manage inquiries and coordinate with parents, teachers, vendors, and other relevant parties.

e. Attend to unwell students in the 'sick bay' and coordinate with the teacher in charge or parents until the student is back to class or sent home.

f. Assist walk-in visitors (parents, vendors, etc.) and students at the General Office.

Requirements for Ideal Candidate:

Min. G.C.E ‘O’ Level

Pleasant, meticulous and good interpersonal skills

Able to multi-task and work independently.

Knowledge of MS office

Preferably with 2 years of experience in administration work and customer service.

Candidates who are trained in First Aid will have an advantage.

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

About:

• Basic Up $3k + AWS + VB
• Mon - Fri, 8.30am - 6pm

The Role:

• Attend to inbound enquires & process clients' orders / claims
• Liase with client and arrange shipping schedules
• Manage calls & faxes
• Prepare LOC, import and export documents for shipments
• Other adhoc general admin duties

Requirements:

• Diploma/Degree may apply
• 2-3 years experience in Customer service / logistics

Next Step:

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use and/ or disclosure of personal data by AlwaysHired and its affiliates for the purpose of job application processing and administrative purpose, in compliance with the relevant provision of personal data protection act.

Ngo Chong Hao Philbert
Registration Number: R23116537
AlwaysHired Pte Ltd
EA Licence No: 24C2293

Responsibilities

Manage day to day claims operations, ensuring smooth flow of processes and procedures between all parties.

Verify claims from medical centres/hospitals and pilgrims

Submit claims to insurance underwriters

Keep track of claims and submit weekly reports

Manage external and internal communications to ensure consistency in dissemination of information

Ensure high service quality to meet patients/pilgrims’ needs

Coordinate and support administrative duties

Ad-hoc admin work as assigned

Requirements

Diploma in Business or equivalent

Min 1 year relevant with working experience in insurance or medical/healthcare industry

Fresh graduate may apply

Proficient in MS Excel

Meticulous and keen in details

Able to communicate in Arabic will be an advantage

Salary up to $2,500 depending on qualification and experience

Working Hours:

Mon to Fri 9.00am to 6.00pm

Please state your

1. Earliest available start date

2. Current salary

3. Expected salary

Resume without these information will be automatically rejected

For more information, please visit https://www.stntinternational.com/

Job Responsibilities

• Inbound call handling for Accounts servicing, campaigns, products enquiries and helpdesk enquiries;

• Fulfillment follow through on case handling and with customers.

• Ensure group compliance & control standards are observed and met in the execution of customers’ enquiries, transaction requests and maintaining confidentiality of Bank and customers’ information

Job Requirements

• Minimum of ITE, 'O' levels

• Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage.

• Possess a positive mindset with a “CAN-DO” attitude and passion to deliver quality customer service.

• Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.

• Possess good command of written and spoken English.

• Good analytical skills; passion for working and is good in working with numbers.

• Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.

• Passion for working, responsible and with good working attitude.

• Proficient in PC skills including MS Office applications.

• Ability to work on rotational shifts (Morning & afternoon)

Job Responsibilities:

· Maintaining a positive, empathetic, and professional attitude toward customers at all times

· Responding promptly to customer inquiries and feedback

· Communicating with customers through various channels

· Acknowledging and resolving customer queries and complaints

· Knowing our products inside and out so that you can answer client’s questions

· Providing feedback on the efficiency of the customer service process

Job Requirements:

· Ability to stay calm when customers are stressed or upset

· Experience working with customer support

· Must be proficient in Chinese to coordinate with Chinese speaking clients

· Preferably with at least 1 year of customer service experience or in the service industry

· With positive attitude and great interpersonal skills

· We have Chinese clients, and knowledge of English and Mandarin is essential

We are looking for passionate Officer, Food Safety to be part of the department expansion! You will be responsible for all hygiene and food safety standards of assigned locations.

If you are looking for a fulfilling career with Singapore's No.1 Events Caterer, send us your application now!

Responsibilities

• Conduct daily on-site inspection, personal hygiene checks, products checking and sample retention.
• Follow and assist in lab test sampling schedule
• Assists in ISO 22000:2018 manual updated, and implement to operation.
• Responsible for the compliance with MUIS Halal Standards, application and renewal of Halal Certification.
• Assists in checking records, documents, and files.
• Attended to external auditors and internal auditors; assist for internal audit (central kitchen, retail outlets and supplier audit)
• Attended to pest programmes, follow up and rectification.
• Follow and enhanced developed SOPs
• Assist in develop food safety training materials and assessment plan.
• Detect any non-conformance and rectification immediately.
• Any other ad-hoc projects assigned by superior.

Requirements

• A level, Diploma or equivalent, in Food Science/ Technology/ any related standard
• Possess knowledge in SFA regulation, ISO 22000, Halal/ any other related standard
• Able to multitask and work within timeline
• Good communication skills
• Team player, proactive and meticulous in work
• Willing to work in the West

The level of appointment offered will commensurate with candidate's experience.

Interested applicants are invited to apply with your detailed resume via the “Apply Now” option.

We thank you for your interest and regret that only shortlisted candidates will be notified.

Admin cum Accounts officer supports the Foodbank manager by providing corporate support and accounting services. He/she has to maintain the warehouse accounts, check on the bills and support the Foodbank Manager.

Duties & Responsibilities

• Corporate support in the areas of attend to telephone calls, typing, faxing, filing, photocopying, etc.
• Collation of statistics, beneficiaries’ database, inventory and stock information.
• Manage to help Food Bank Manager supplies stocks.
• Answer queries of staff, beneficiaries, vendors and volunteers.
• Manage office supplies stock and place order (e.g. stationery, envelopes, printer cartridges)
• Maintain and update Donors, Vendors and Volunteers database.
• Prepare reports and presentations with statistic data.
• Maintain Food Bank calendar and schedule of events.
• Maintain proper accounting records such as Invoices, PR, DO and Petty Cash reimbursement.

Location & Working Hours

• East Area, Tannery Lane
• Mon - Fri, 830am to 6pm, One Sat per month, 830am to 6pm

Requirements

• Minimum Diploma in any discipline or related field.
• Knowledge of basic IT (MS Word, Excel, Access and Power Point) and basic statistical analysis.
• Maintain audit schedules and coordinates year-end audit and submit report to Finance Department.
• Meticulous, detailed in work and able to handle deadlines and stress.
• Be prepared to perform other duties as assigned.

Benefits

• Comprehensive Medical & Leave Benefit.
• Supportive and conducive work environment.
• Training & Development opportunities.
• Unlimited opportunities to develop and harness your skills across multi-verticals.

Highlights

• AWS + Performance bonus
• 5 days work week, Mondays to Fridays (9am-6pm)
• East, Singapore

Responsibilities

• General Ledger Management: Maintain and update the general ledger with accurate and timely entries.
• Accounts Payable and Receivable: Process and manage accounts payable and receivable, ensuring timely payments and collections. Reconcile vendor statements and resolve any discrepancies promptly.
• Financial Reporting: Assist in the preparation of monthly, quarterly, and annual financial statements.
• Fixed Asset Management: Maintain and update the fixed asset register, ensuring accurate recording of acquisitions, disposals, and depreciation. Conduct regular physical audits of fixed assets to ensure accuracy and compliance with company policies.
• Fixed Asset Management: Ensure compliance with relevant accounting standards and company policies for fixed asset management.
• Bank Reconciliations: Perform monthly bank reconciliations and investigate and resolve any discrepancies.
• Tax and Compliance: Support the preparation and submission of tax returns and statutory filings.
• Audit Support: Assist in internal and external audits by providing necessary documentation and explanations.
• Cash Flow Management: Monitor and manage cash flow to ensure the company can meet its financial obligations. Prepare cash flow forecasts to support financial planning.
• Follow-Up and Communication: Liaise with internal departments and external stakeholders to resolve financial discrepancies and follow up on outstanding items.

Requirements

• Minimum Diploma in Accountancy or equivalent.
• Min 2 years of related working experience for junior role and 5 years for the senior position, preferably in the airfreight and logistics industry.
• Well versed in Microsoft Office applications (Word & Excel).

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Sat 8:30 a.m. - 12:30 p.m.

This role has to promptly & professionally attend to the customers when they walk into our service centres. He/She coordinates the front line operation, booking of appointment and provide general administrative support (Handle first level of complaints, assisting Service Advisor's & Call agents ensure cleanliness and smooth operation of the centre and any adhoc tasks assigned by the customer service Manager).

Job Scope

• Attend to the needs of the customer’s professionally and quickly such that the customer’s waiting time is kept to the minimum.

• To assist in completion of payment transaction according to agreed terms before releasing vehicle.

• Provide assistance and support to Service Advisor's/Call agents/Customer Service Executive

• Walkabout in service centres and observe cues from customers

• Speak to customers waiting at the service lounge and perform upselling whenever possible

• Assist with inbound/outbound calls and making appointment booking for customers to visit the service centre.

• Do a follow-up call on no-show booking customers to fix another appointment booking date.

• Assist to answer all telephone calls within 3 rings in a courteous and pleasant tone and voice with appropriate greeting, salutation where appropriate, announcement of company name and personal name.

• Transfer the calls in a professional manner where the other party is being informed of the transfer and the extension that they are being transferred to.

• Record messages accurately from customers and follow-up with SAs to ensure that messages/ calls are replied.

• Assist in the daily operation of the reception.

• Assist with collation of intake reports.

• Assist Customer Service Executive in handling 1st level of complaint cases

• Assist with cashiering and document submission to finance and respective managers

• Handle non-booking walk in customers tactfully to uphold customer service level standards at all times.

• Any adhoc tasks assigned by customer service Manager

Knowledge & Skills

• Preferably Diploma Holders who specialized in Customer Service

• Minimum 3 years working experience in relevant customer service industry.

• Proactive and independent with positive attitude.

• Customer Oriented with good attitude and good team player

• Good interpersonal skills to communicate with internal stakeholders and customers

• Problem solving skills

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

About the role

We are seeking a highly organized and detail-oriented Sales Admin Officer to join our team at CMK ASIA (PTE.) LTD. in the Bedok East Region. This full-time position will play a crucial role in supporting our sales operations and ensuring efficient client management.

What you'll be doing

• Providing administrative support to the sales team, including managing customer inquiries, maintaining client records, and generating sales reports
• Assisting with the preparation and processing of sales contracts, invoices, and other relevant documentation
• Coordinating and scheduling appointments, meetings, and client events
• Identifying and implementing process improvements to streamline administrative tasks
• Collaborating with cross-functional teams to ensure seamless customer service and support
• Maintaining the accuracy and integrity of our customer database

What we're looking for

• With or without experience in a sales administrative or client support role.
• Strong organizational skills and the ability to juggle multiple tasks and deadlines with ease
• Excellent communication and interpersonal skills, with a customer-centric approach
• Proficient in Microsoft Office suite, with the ability to quickly learn new software and systems
• Attention to detail and a commitment to maintaining accurate records and data
• A team player with a proactive and solution-oriented mindset

What we offer

• Competitive salary and performance-based bonuses
• Comprehensive benefits package, including medical coverage and retirement contributions
• Opportunities for career development and skills training
• A collaborative and supportive work environment with a focus on work-life balance

About us

CMK ASIA (PTE.) LTD. is a leading provider of Printed Circuit Board in Asean Region. With a strong track record of success and a commitment to innovation, we are dedicated to helping our clients achieve their business goals. Our team is driven by a passion for excellence and a shared commitment to delivering exceptional customer service.

Apply now to join our team and be a part of our exciting journey!

As a HR & Payroll Officer, you will be in charge of all payroll matters for a headcount of approximately 800 in the Oil and Gas Industry. This includes the creation of new employee and employee data base management.

• Prompt & accurate monthly payroll and overtime processing
• Prepare payroll reports required for internal use and/or submission to relevant authorities
• Process government claims (Employee Maternity Leave, Childcare Leave, in-camp Training etc.)
• Attend to regulatory surveys, audits and system
• Review and ensure payroll procedures are aligned with corporate governance controls
• Assist with preparation of salary and allowances budget and reviews
• Leave administration
• Submit employees’ yearly income to IRAS (IR8A & IR21)
• Liaise with Operations to ensure data is accurate, timely & complete
• Participate in the implementation of new system
• Support other financial reporting functions and ad-hoc projects
• Employee Data Management

Responsibilities

• Communicating with customers through various channels
• Promote our products and services to new and existing clients through a pro-active approach
• Responding promptly to customer inquiries.
• Acknowledging and resolving customer complaints.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Providing feedback on the efficiency of the customer service process.
• Ensure customer satisfaction and provide professional customer support
• Other projects as assigned

Requirements

• Minimum “O” Level
• Entry Level are welcome to apply (Training provided)
• Possess service attitude and enjoy dealing with customers over the phone
• Willing to work in the West area

The level of appointment offered will commensurate with candidate's experience.

Interested applicants are invited to apply with your detailed resume via the “Apply Now” button below.

We thank you for your interest and regret that only shortlisted candidates will be notified.

- Handle daily operations in the Bowling Centre.

- Manage the cashier counter and administration work during operation hours.

- Provide excellent customer service to Club members, guests and the public.

- Ensure compliance with established games rules during bowling leagues and competitions.

- Update and maintain bowler's records and results, including handicaps, league results and competitions.

- Assist the supervisor in checking and maintaning stock, equipment and stationary levels for daily operations.

- Manage enquires, bookings for corporate event and submit monthly reports.

Location:

Clinic in Novena Medical Center

About Us:

Our clinic in Singapore is dedicated to providing high- quality medical services to our patients. We specialize in serving the Japanese community in Singapore and are committed to offering healthcare that aligns with the standards and practices of Japan.

Job Description:

We are seeking a Patient Relations Officer who speaks and writes Japanese at a proficient level. The successful candidate will be responsible for providing support primarily to our clinic and patients in Singapore.

The Employee shall perform the following duties, including but not limited to:

• Answer phone calls and reply to customer enquiries.
• Making appointments and coordinate appointments.
• Register patients.
• Sending appointment reminders to patients.
• Prepare case notes and insurance claim forms.
• Assist in translating duties within and outside the clinic, facilitating communication between patients, clinic staff, doctors, and specialists.
• Handling Corporate and OTAI billing. Ensure billing details are correct.
• Handle OTAI claims.
• Liaise with OTAI for Letter of Guarantee (LOG).
• Liaise with specialist clinics, hospitals, laboratories and radiology for billing.
• Ensure to follow up outstanding payment from corporate, OTAI and self-payment patients.
• Maintain clinic facilities and supplies.
• Accurate data entry and maintenance of proper documentation.
• Performing cashier duties.
• Issuing petty cash expenses and managing claims.
• Training the new administrative / reception staff.
• Extend support in various administrative tasks within the Clinic.
• Perform any other duties as assigned by Management.

How to Apply:

Interested candidates, please submit your resume and cover letter. We look forward to hear from you!

Mon to Fri 8.30am - 6pm

Job Description

• Respond to customer inquiries via phone, email, and other communication channels.

• Prepare and process quotes, and other sales-related paperwork. (Airfreight /

Seafreight / Logistic / CBT).

• Preparing reports on a weekly/or monthly basis.

• Trouble Shooting (Damage Cargo, Billing Issues, etc.) (Airfreight / Seafreight /

Logistic / CBT).

• Coordinate with internal teams such as outdoor sales, operation, finance, and

customer service.

• Work alongside with outdoor sales with generating new business and maintaining

existing customer relationships.

Job Requirements

• Optimistic, Positive and Proactive.

• Effective communication and Interpersonal skills.

• Keen to make an effort and pursue areas of improvement.

• Able to cope and work under pressure or overtime if required.

• Able to perform independently or connect well in a team player environment.

• General knowledge on excel format if any.

• Relevant experience and knowledge in customer service/freight forwarding industry