Human Resource Officer

• Salary : SGD3,300 - SGD 4,000
• Working hours: Monday - Friday 830am to 6pm
  (once a month half Saturday 9am to 12pm)
• Location: Woodlands

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Job Responsibilities

• Assist with the onboarding and offboarding of employees
• Conduct orientation to newly hired employees and provide information about the company benefits
• Handle the work pass for foreign workers (application, renewal, cancellation, etc.)
• Maintain and update employee files, records, and HR databases to ensure accurate and confidential information
• Payroll processing and CPF/IR8A/IR21 submission
• Conduct exit interviews to identify reasons for employee's termination and maintain proper documentation
• Provide support on ad-hoc HR related tasks/projects

Job Requirements

• With relevant working experience
• Good knowledge of Employment Act and HR practices and regulations
• Experience in using whyzeHR is preferred

• Permanent full-time role
• Basic $2650 to $3500 + Allowances + JOINING BONUS
• No bond
• Training Provided
• East (Company Transport Provided)

Job Description:

• Responding to incidents and managing security and safety systems.
• Preventing unauthorized entry into premises.
• Monitoring CCTV for suspicious activity.
• Conducting patrols and clocking duties.
• Performing access control duties.

Requirements:

• Able to commit 12 hours duty (Permanent day and/or night shift available)

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

CHAN KAM HUI (R24125233)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Creating, communicating, and implementing the organization's vision, mission, and overall direction.
• Leading the development and implementation of the overall organization's strategy.
• Soliciting advice and guidance, when appropriate, from a board of directors.
• Formulating and implementing the strategic plan that guides the direction of the business or organization.
• Overseeing the complete operation of an organization.
• Evaluating the success of the organization in reaching its goals.
• Looking at potential acquisitions or the sale of the company under circumstances that will enhance shareholder value.
• Make high-level decisions about policy and strategy.
• Act as the primary spokesperson for the company.
• Create an environment that promotes great performance and positive morale.
• Oversee the company’s fiscal activity, including budgeting, reporting, and auditing.
• Work with senior stakeholders, chief financial officer, chief information officer, and other executives.
• Assure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
• Work with the executive board to determine values and mission, and plan for short and long-term goals.
• Identify and address problems and opportunities for the company.
• Build alliances and partnerships with other organizations.
• Oversee the day-to-day operation of the company.

Requirements:

• At least 15-20 years of experience in Management roles.
• Familiar with chemicals, chemical products etc.
• Strong communication and interpersonal skills.
• Ability to handle multiple projects and good organization skills.
• Analytical, able to work independently, results-oriented, resourceful, and pro-active.
• Have a strong sense of responsibility, enterprising spirit and good professional quality.
• Bilingual with proficiency in English and Mandarin to liaise with clients.

Requirements

• Candidate must possess at least Professional Certificate in Engineering (Environmental/Health/Safety) or equivalent.
• At least 3 Year(s) of working experience in the related field is required for this position.
• Preferably Non-Executive specialized in Engineering - Environmental/Health/Safety or equivalent.

Responsibilities

The role of an Environmental Control Officer (ECO) is basically to look out for conditions/ situations in construction sites which cause environmental health problems or are likely to cause environmental health problems. He should report these conditions/ situations to the contractor together with recommendations on remedial measures to be taken to prevent recurrence.

The main areas where the ECO should pay attention to are as follows:

• Disease-bearing insects and rodents
• Proper disposal of construction waste
• Noise, air and dust pollution
• Earth littering
• Siltation of drains
• Food hygiene in canteens
• Any other environmental health matters

Job descriptions:

• Ensure that the strategy accommodates multiple product lines and markets.

• Stay ahead of industry trends, shifting consumer preferences, and emerging global supply chain dynamics.

• Overseeing the sourcing, procurement, and distribution of products. This involves managing relationships with suppliers, logistics, and inventory control to ensure smooth operations across various product categories.

• Ensuring that business operations are efficient, cost-effective, and scalable, given the wide range of products.

• Ensure financial health through effective budgeting, forecasting, and financial reporting.

• Setting sales targets, pricing strategies, and margin expectations across different product lines to ensure sustained profitability.

• Manage relationships with wholesale buyers, distributors, and retailers

• Recruiting top talent for key roles, ensuring that employees are well-trained in handling various aspects of the business, including product knowledge, logistics, and customer service.

• Oversee talent acquisition, development, and retention strategies.

• Build and maintain strong relationships with clients, suppliers, and logistics providers.

• Leveraging data to drive business decisions. This includes using market intelligence, sales performance data, and customer insights to optimize the company’s product offering, sales approach, and operations.

• Promote a culture of innovation and continuous improvement within the organization.

Job requirements:

• A degree in Accounting, Computerized Accounting, Business Management or a related field.

• 10-15 years leadership experiences in wholesale business or senior executive role, gained from working your way up the corporate ladder through various roles and jobs.

• Extensive experience in managing diverse product lines, preferably in a wholesale or B2B (business-to-business) environment. Experience with businesses that deal in a wide variety of goods (not a dominant product) would be particularly valuable

• Experience in multi-departmental management (sales, marketing, operations, finance, customer service, etc.) and in coordinating efforts across various functions.

• Strong analytical, decision-making, and problem-solving skills.

Experience in managing financial performance, including budgeting, forecasting, cost control, and profitability analysis across multiple product categories.

Skill requires:

- Communication skills

- Negotiation skill

- Leadership skill

- Strategic Thinking skills

- Problem-solving skills

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. With a team of over 100 dedicated professionals, our mission is clear: to nurture generations of critical, compassionate thinkers. We are committed to delivering exceptional, well-rounded English enrichment that empowers our students to succeed academically and beyond.

Our Customer Service Officers (CSOs) play a pivotal role in upholding our commitment to excellence. As the first point of contact, CSOs deliver outstanding service by leveraging their product knowledge and communication skills to exceed customer expectations. In this role, you'll provide personalised support, build lasting relationships, and contribute to a positive, collaborative team environment.

If you’re passionate about customer engagement, thrive in a dynamic setting, and are eager to make a difference, we invite you to join our team. Apply today for a fulfilling career where excellence and teamwork are at the heart of everything we do!

Job Responsibilities

Sales & Leads Management

• Confidently share information about TWC programmes with current and potential customers to achieve the centre’s sales target.
• Identify customer needs and recommend the most suitable programmes to enhance their experience and satisfaction with TWC programmes.
• Proactively follow up on leads, arrange trial lessons, and assist customers in signing up for programmes.
• Respond to phone, email, and walk-in queries promptly and effectively.
• Actively participate in marketing promotional events, campaigns and outreach efforts to boost TWC programmes’ visibility and drive enrolments.

Customer Service

• Deliver outstanding customer service by promptly addressing inquiries, resolving concerns efficiently, and escalating complex issues when necessary to ensure timely resolution.
• Maintain a cheerful, professional demeanor in all interactions, fostering a welcoming environment where customers feel valued and supported.
• Actively listen to customer feedback and share valuable insights with the team to help improve our service offerings and delivery.
• Stay well-informed on the latest programmes and marketing updates to provide accurate and up-to-date information to the customers.
• Go the extra mile to make sure customers are satisfied and their needs are fully met.

Administrative Support

• Utilise company tools and systems to manage and track customer interactions, ensuring accuracy and timely responses.
• Maintain organised, accurate, and up-to-date records of customer interactions, follow-ups, key activities, and relevant data.
• Handle day-to-day administrative duties, such as scheduling student classes, managing enrolments, processing invoices, and ensuring accurate registration and enrolment data.
• Collaborate with team members to streamline processes and contribute to the continuous improvement of administrative efficiency.
• Provide assistance to teachers and students as needed, ensuring a positive experience for all.
• Other duties associated with the role and assigned by the line manager.

Work Hours

As a Customer Service Officer, you’ll benefit from a structured 5-day workweek, including one weekend day, designed to support a healthy work-life balance. Here’s what a typical week looks like:

• Weekdays: 12:30 PM to 9:30 PM (inclusive of a one-hour meal break)
• Saturday or Sunday: 8:30 AM to 6:30 PM (inclusive of a one-hour meal break)
• Days Off: Enjoy one weekday and one weekend off each week.
• Team Collaboration: Participate in an engaging, collaborative 2-hour team meeting each week to brainstorm, share insights, and grow together.

Work Location

Experience the variety and flexibility of working across multiple locations! While your primary work location will be based on operational needs, we value your preferences. We’ll carefully consider your preferred centers when determining your final placement, ensuring a work environment that suits you best.

Job Requirements

• Minimum GCE 'O' levels qualifications.
• At least 1 year of experience in customer service-related roles, preferably in an enrichment or education-related setting.
• Proficiency in using MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets).
• Strong communication skills in English, both spoken and written, with keen attention to detail.
• Sales experience or a proven track record of meeting sales targets is an advantage.
• Demonstrated excellence in customer service with the ability to handle customer needs effectively and efficiently.
• Demonstrates strong work ethics, including integrity, professionalism, and a commitment to excellence.
• Positive, approachable, and professional demeanor with excellent listening skills.
• Ability to work independently while also thriving in a collaborative team environment.
• Flexibility and willingness to work at different centers based on operational needs.

What we offer:

• Competitive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• Be part of a vibrant, dynamic and collaborative team that fosters innovation, excellence, and a shared commitment to making a difference in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon completing 1 year of service.
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

Company Profile:

Ezyhealth Holdings Pte Ltd, started in 1999 was listed in the Stock Exchange of Singapore in 2000. It underwent a reverse takeover in 2006 and it is now a private company. From its beginning as a Healthcare IT company, it has morphed into several businesses deep in the medical and healthcare industry.

Job responsibilities:

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

Responsibilities would include, but not be limited to, the following:

• Ensure accurate documentation for patients admission
• Follow closely on bill size to ensure existing insurance coverage is sufficient
• Engage with respective departments and doctors to provide relevant information and documents
• Liaise with patients / payers for outstanding bills
• Perform ad hoc duties as assigned

Requirements:

• Minimum N / O level / NITEC / Diploma
• Proficient in Microsoft Office applications (Word and Excel)

Qualities required for this role include:

• Customer service oriented and good team player
• Good interpersonal and communication skills
• Open to shift work arrangement
• Meticulous and comfortable with numbers
• Working experience in customer service

⭐*AMC SECURITY*⭐

Recruiting Licensed Security Officers for ATM Machine Repairs

Job Requirements:

- Valid security license

- Willingness to travel to various locations (dependent on machine breakdown)

Job Benefits:

- One free notification

- Gross salary: $2870

- Afternoon shift: 11:30 AM - 10:30 PM (11-hour shifts)

Interested Candidates:

Contact

Hock Seng (8725 3269) or

ALI (8855 4693) for more information.

Requirements

• Candidate must possess at least Professional Certificate in Engineering (Environmental/Health/Safety) or equivalent.
• At least 3 Year(s) of working experience in the related field is required for this position.
• Preferably Non-Executive specialized in Engineering - Environmental/Health/Safety or equivalent.

Responsibilities

The role of an Environmental Control Officer (ECO) is basically to look out for conditions/ situations in construction sites which cause environmental health problems or are likely to cause environmental health problems. He should report these conditions/ situations to the contractor together with recommendations on remedial measures to be taken to prevent recurrence.

The main areas where the ECO should pay attention to are as follows:

• Disease-bearing insects and rodents
• Proper disposal of construction waste
• Noise, air and dust pollution
• Earth littering
• Siltation of drains
• Food hygiene in canteens
• Any other environmental health matters

We are a herbal company, require muslim personnel to join our halal team.

Job scope:

- Endorsement of incoming goods

- Simple job packing or administrative assistant

- Provide assistance in Halal matters

Only Muslim personnels with HCA certifications need to apply. Part-time / full-time.

You will be responsible for delivering excellent customer service and providing administrative support, including the following job responsibilities:

· Greet Prospects and Clients in a warm and friendly manner, and answer enquiries promptly.

· Collect new or outstanding billing and payment from the Client.

· Print and hand over service invoices accurately.

· Call Clients, to book, remind and follow up on appointments.

· Answer all incoming calls promptly, and record call details accurately.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of administrative experience, as a clerk or receptionist.

· Minimum a Nitec in any discipline.

· Well-groomed, courteous, and meticulous.

· Excellent interpersonal and communication skills.

· Able to correspond with English and Mandarin-speaking clients.

You will be responsible for delivering excellent customer service and providing administrative support, including the following job responsibilities:

· Greet Prospects and Clients in a warm and friendly manner, and answer enquiries promptly.

· Collect new or outstanding billing and payment from the Client.

· Print and hand over service invoices accurately.

· Call Clients, to book, remind and follow up on appointments.

· Answer all incoming calls promptly, and record call details accurately.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of administrative experience, as a clerk or receptionist.

· Minimum a Nitec in any discipline.

· Well-groomed, courteous, and meticulous.

· Excellent interpersonal and communication skills.

· Able to correspond with English and Mandarin-speaking clients.

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

• Carry out the duties required as site supervisor under the Building Control Act and Regulations or other duties as required by other Authorities;
• Conduct site inspections and review, evaluate & assess method statements in relation to the project;
• Supervise and enforce site quality control;
• Responsible for the co-ordination of site works to ensure construction safety;
• BCA registered with recognized Degree in Civil / Structural Engineering;
• Recognized Degree / Diploma from recognized tertiary institution;
• Registered with IES;
• Minimum of 3 - 5 years relevant experience in the supervision of works similar in nature to the civil works;
• Prior LTA project experience is an advantage;
• Only Singaporean / SPR need apply.

Your are expected to be a determined and hardworking individual.

If you have no relevant experience or is a housewife, we expect you to learn fast and adapt quickly.

**And you must have a preference to work from home.

Job tasks include:

- communicating with new prospects and arrange sales appointments

- follow up with existing clients to ensure they are happy with our service

- coordination work between sales and administration service

- you are expected to work FROM HOME, so you must be disciplined and independent.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Our esteemed client, an established MNC, is searching for a Customer Service Officer:

Job Responsibilities:

• Manage current and new customer accounts with professionalism and efficiency.
• Handle inbound and outbound phone calls to provide timely assistance.
• Deliver exceptional customer service and maintain positive relationships with customers and vendors.
• Address customer inquiries and resolve issues effectively.
• Prepare and issue shipment quotes and coordinate shipments as per customer requirements.
• Multitask efficiently using various workspace tools and computer software.

Job Requirements:

• Strong communication and interpersonal skills to engage with customers and stakeholders.
• Exceptional problem-solving abilities and a proactive approach to customer needs.
• Proficiency in multitasking and working with computer software programs.
• A positive attitude, strong sense of responsibility, and team-oriented mindset.
• Prior experience in customer service or coordination roles is an advantage but not mandatory.

Additional Information:

• Salary: Up to SGD 2,800 + VB ( 1 Month )
• Working Location: Jurong East
• Working Hours: 5 day work week, 8:30am - 5:30pm

For interested parties, kindly click on "APPLY NOW" or send in your resume in MS Word format to

[email protected]

*We regret that only shortlisted candidates will be notified*

TSTAR Recruit Pte Ltd| EA Licence No:22C1039| Co.Reg.No.202207088Z| EA Registration No.: R1767370 (SIA KAI SING)

To assist Safety Manager on all safety, health, environmental, and welfare matters, to ensure the Project complies with its statutory obligations and safety requirements.

· To ensure the implementation and monitoring of appropriate safety measures in accordance with the Workplace Health and Safety Act.

· To assist Safety Manager in liaising and co-ordinate with stakeholders, and other Consultants employed by Developer.

· To attend Main contractor’s daily toolbox briefings, conduct regular site safety inspections, and prepare report of observation and follow up on the rectification.

· To highlight areas where training/certification is required to meet the standards imposed by Legislation, Approved Codes of Practice, or H.S.E. guidance.

· To familiarize with the risks and control measures related to each work activity.

· To carry out investigations into all accidents and near-miss incidents and to record the findings on the relevant forms.

Requirement:

· At least 3 years of LTA experience in construction industry preferably 2 years with developer/main contractor

· Must be a registered Workplace Safety and Health Officer with MOM and have been practicing as WSHO for at least 3years in Experience

· Has developed a Risk Management Implementation Plan (bizSAFE Level 2) or equivalent

· Good communication skills and team player

Technical Officer (CCTV & Security system)

Interested applicants can send your resume to 8739 9469 Janie and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

1. Senior Technical Officer x3
2. Technical Officer x1

• Working location: Near Havelock MRT
• Working days & hours: Mon-Fri, 8.30am to 6pm
• Salary range: Technical Officer (Up to $3000), Senior Technical Officer (Up to $3600) + Transport allowance
• Benefits: Health insurance, Dental reimbursement, Transport allowance, AWS + Performance Bonus, Birthday Incentive

Requirements:

• At least 2 years working experience.
• Require min class 3 licence, possession of own car/motorbike is preferred
• Require G50 clearance (Cat2A) for access to military camps for work
• Knowledge and hands-on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a must.

Responsibilities:

• Execution of service and maintenance workflow.
• Liaise closely with client representatives on all service/maintenance related issues.
• Mentor a team of service team members.
• Assisting the supervisor in employing teams on service deliveries and distribute responsibilities.
• Manage day-to-day client interactions and expectations for optimal results.
• Provide support to supervisor in ensuring the timely delivery and completion of troubleshoot and service/maintenance of security systems at clients’ premises.
• Ensure that works carried out are in compliance with the Workplace Safety and Health Act.
• Perform any other technical tasks as and when required.

#SCR-jiajia-fun

Fun Jia Jia (Janie) | Reg No: R22107945
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

• Handle enquiries and public feedback pertaining to the project site activities & environment
• Possess the skill, knowledge and ability to manage public relation issues and general project queries with the resident effectively
• Ensuring good report and maintaining positive relations with the residents to work closely with the relevant parties, such as residents, consultants and authorities etc. and take proactive measures in mitigating complaints arising from the construction activities
• Conduct regular visits to residents/tenants affected by the works to gather feedback and keep them posted of work schedule changes
• Excellent people management & interpersonal skills
• Ability to prioritize, plan, organize and execute tasks effectively
• Other ad-hoc duties as assigned
• Diploma/Certificate in Communications/in Customer Relation or relevant discipline
• At least 3 years of relevant site experience in building construction industry for HDB project, ie BTO

1. Job Functions

• Track, organise, and store donated goods efficiently, ensuring accurate inventory records and conduct regular stock checks.
• Coordinate the collection of donated items from donors, ensuring donations are sorted and stored in a clean area to be visible and traceable
• Ensure timely and accurate distribution of goods to Homes or Events, maintaining records and coordinating delivery logistics.
• Maintain records of donations, stock levels, and corporate activities, and prepare regular reports on partnerships and stock audits.
• Assist with the organisation events by managing inventory and ensuring smooth logistics.

2. Candidate Requirements

• Minimum N/O Level qualification
• Preferably with Min. (1) years of relevant experience.
• Class 3 and 4 driving license (Optional)
• Outstanding verbal, written, and interpersonal communication skills.
• Pro-active, a good team player and able to work independently.
• Ability to multi-task and meet deadlines.
• Sensitive to clients’ needs.
• Strong attention to detail and has the ability to work efficiently, accurately, as well as to follow up on pending items in a timely manner

3. Working Hours

5 days work week

Monday to Friday - 9am to 6pm

4. Work Location

1 Joo Chiat Complex

***Disclamer: Only shortlisted candidates will be contacted.

JOB SUMMARY

• Support the PvB Service Transformation Team, Singapore in:
• formulating and executing the process improvement strategy to continuously improve the Client Experience and Front Office’s productivity.
• developing a culture of continuous improvement among the Client Service Managers (CSM) and CSM Team Leaders who are back bone of the sales team comprising of RM, RMTL, MH, RH as well as IA.

RESPONSIBILITIES

Business

• Assist the PvB Service Transformation Team, Singapore in identifying opportunities for improvement and driving these towards execution in order to remove redundancies and enhance Front Office’s productivity and Client Experience in PvB, such as:
• To support PvB change delivery efforts, in designing and implementing process improvement for Global / Location initiatives.
• To provide input on the Front Office processes to technology transformation teams, when articulating business requirements and implementing new technology platforms.
• Working with the relevant teams to enhance the control environment within the Front Office being first line of defence.
• Ensure smooth execution of projects at the onset as well as functioning on daily basis while meeting deadlines.
• Socializing changes with the CSM during monthly huddles along with CSM TLs while clarifying their doubts and collecting important feedbacks.

Processes

• Review processes / parts of processes that require Front Office and CSM action. These include CDD Account Opening and Periodic Review, Investment Trade Execution, Payments, Non-financial transactions, etc.
• Ensure that changes have the required approvals under the PvB Operational Risk Framework.

People & Talent

• Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from the team and work in collaboration with risk and control partners.
• Ensure ongoing training and development to remain suitably skilled and qualified for the role to mitigate any risks.

Risk Management

• Work with control partners (e.g., Compliance, Operational Risk) to ensure that proposed changes to processes do not deteriorate the control environment of the private bank.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• PvB Regional Heads, Market Heads, Team Leaders and Relationship Managers.
• Other CPBB teams, including COO, Controls & Supervision, Client Acceptance & Review, Operational Risk

Other Responsibilities

• Embed “Here for Good” and the Group’s brand and values in Private Banking.
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Our Ideal Candidate

• 5 plus years of experience in the Private Banking Front Office, in a Client Service Manager role.
• Significant knowledge of how processes flow and technology systems work related to various asset classes offered as products by a Private Bank.
• Strong problem-solving and verbal communication skills; able to understand implications of proposed process / technology changes on BAU practices, and articulate benefits / obstacles to overcome.
• Self-motivated; able to follow through on execution against defined timelines.
• Performance orientation, disciplined execution of “tough” initiatives, ability to influence and convince stakeholders to “get things done”.
• Experience in leading process or technology improvement projects in the private banking Front Office. .

Role Specific Technical Competencies

• Data Analysis
• Macro
• Transformation & Change management

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

- Oversee operations and cleanliness on ground

- Perform general cleaning to maintain cleanliness

- Manage customer complaints in professional manner

- Manage manpower deployment

- Conduct site inspections to ensure compliance with health and safety standards

- Prepare operations reports and other administrative duties

- Any other related duties assigned by manager