Responsibilities:

• Support and assist in regular server maintenance, system accesses, systems monitoring, backups, patching and daily health checks
• Maintain service operations documentation and guides.
• Develop supporting documentation for all Service Operation activities.
• Monitor Service level dashboards, perform daily health monitoring, system capacity review and allocation of adequate capacity
• Defect fixes and resiliency related improvements
• Assist in investigation of user reported issues
• Develop mitigating and/or preventive solutions
• Level 2 support will include attending to user queries, analysis and investigation of issues reported, ensuring the issues are fixed as per user requirement.
• Evaluate potential solutions and make recommendations to resolve application issues and user queries.
• Log the issues received, track and monitor the progress of fixes in a timely manner, according to established Service Level Agreements (SLA)
• Involvement in the system integration testing (SIT) and user acceptance testing (UAT) prior to production implementation of changes.
• Assist and involve in change management process (Change Approval, Implementation, Testing, Deployment and verification)
• Liaise closely with vendors in implementing application patches, bug fixes and any necessary upgrades in accordance with OS/Software/Security policies.
• Work with various internal teams (Infra/Database/Security/Cyber Defence/Data Centre Ops) to detect and remediate incidents, problems and changes.
• Provide periodic updates and reports to internal and user management.

Requirement:

• A recognized diploma / degree in IT or related discipline
• At least 3 years of hands-on experience in software development and maintenance support
• Possesses an excellent understanding of business requirements and IT strategies
• General Understanding of Internet and Intranet server/application architecture and experience in working with medium/large systems involving multitier architecture and interface/integration to other systems.
• Experience in implementing multiple websites/web applications on same platforms with interdependency of data and shared features will be advantageous.
• Possess strong MS platform knowledge and skills.
• Excellent knowledge of programming / systems analysis, quality assurance, prototyping, construction, integration, and migration functions
• Full project lifecycle experience in designing and implementing large applications.
• Good problem solving and analytical skills to resolve technical problems;
• ITIL v3/v4 certification and strong service oriented experience / background preferred
• Strong Knowledge and understanding of IT industry environment and business needs
• Proven experience supporting Web / Mobile / Client based applications

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

This position is responsible for overseeing overall building maintenance and security operation for all Central Offices (“CO”), includes conducting inspection, coordinating maintenance/ improvement programs and projects, compile data for reporting and forecasting future needs and costs.

Responsibilities :

• Assist in operations and implementation of facilities management programmes, including formulating programmes relating to routine and periodic maintenance works, plan and implement the cyclical replacement/ enhancement works for all Central Offices
• Support Manager for preparation of operation and capital budget, monitoring and control to ensure completion within time and cost objectives.
• Assist in contract administration and management, including calling, evaluation, negotiation and award recommendation of tenders/ quotations.
• Support the effective planning and management of activities of outsourced service partners, providing supervision and controlling their performance
• Coordinate with internal associate engineers and the appointed managing agent to ensure maintenance of all systems are being carried out according to plan and contracted scope of work and manage facilities related to timely repair and replacement work.
• Assist to investigate, develop and implement solutions, trouble shoot on day to day operational problems of facilities and building.
• Assist to develop and implement policies, protocol and procedures to maintain full compliance with the prevailing legislative acts and regulatory requirements.
• Conduct periodical quality control inspections at all Central Offices for potential safety hazards and unsafe conditions, initiate corrective measures to maintain a secure, safe and healthy work environment (the inspections should include after office hours if need be).
• Attend to all emergency/crisis on and off hours and provide a timely response to incidents as they arise and assist in emergency management and contingency planning.
• Assist Manager to deliver customers’ facilities requests
• Assist in internal and external audits.
• Any task which may be assigned from time to time

Requirements :

• Minimum Degree in Electrical/ Mechanical/ Facilities Management
• Preferably with 5 years relevant working experience
• Well versed in all facets of facilities management with general knowledge of all real estate functions including planning, development, asset management and project management.
• Possess good interpersonal and communication skills, able to work under pressure in a fast paced and dynamic environment.
• Computer literate with knowledge of MS Word, Excel and PowerPoint

We are seeking an experienced AWS Engineer based in Singapore City. You will be responsible for designing, implementing, and maintaining the AWS infrastructure for our clients.

• Strong experience with AWS services such as EC2, S3, RDS, Lambda, and CloudFormation.
• Proficiency in programming languages like Python, Java, or Node.js.
• Experience with deploying and managing applications on AWS using CI/CD tools like Jenkins or AWS CodePipeline.
• Knowledge of networking concepts such as VPC, routing tables, subnets, and security groups.
• Hands-on experience with troubleshooting and resolving issues related to AWS infrastructure.
• Familiarity with serverless computing and containerization technologies like Docker and Kubernetes.
• Experience with monitoring and logging tools like CloudWatch and Splunk.
• AWS certifications like AWS Certified Solutions Architect or AWS Certified DevOps Engineer are a plus.

About Us

an Australia-basedZone IT Solutions is Australia based Recruitment company. We specialize in ERP and larger IT Services. We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic and flexible solutions will help you source the IT Expertise you need. Our delivery Offices are in Melbourne, Sydney, Singapore, and India. If you are looking for new opportunities your profile at [email protected] or contact us.

Also follow our LinkedIn page for new job opportunities and more.

Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We welcome applicants from a diverse range of backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds and people with disabilities.

We are seeking an experienced Azure Engineer based in Singapore City. In this role. You will be responsible for designing, implementing, and maintaining Azure cloud solutions for our clients.

• 3+ years of experience as an Azure Engineer or similar role
• Strong knowledge and hands-on experience with Azure cloud services including Azure VMs, virtual networks, storage accounts, and Azure AD
• Experience with Azure DevOps, CI/CD pipelines, and infrastructure as code
• Knowledge of scripting languages such as PowerShell or Python
• Experience with deploying and managing applications on Azure Kubernetes Service (AKS)
• Understanding of networking principles and protocols
• Excellent problem-solving and troubleshooting skills
• Strong communication and collaboration skills
• Relevant Azure certifications are a plus

About Us

Zone IT Solutions is Australia based Recruitment company. We specialize in ERP and larger IT Services. We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic and flexible solutions will help you source the IT Expertise you need. Our delivery Offices are in Melbourne, Sydney, Singapore, and India. If you are looking for new opportunities your profile at [email protected] or contact us at 0434189909

Also follow our LinkedIn page for new job opportunities and more.

Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We welcome applicants from a diverse range of backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds and people with disabilities.

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

Roles and Responsibilities:

The Technical Support Engineering II is responsible for supporting Field Service Engineers and Customers through the different communication channels adopted.

Strive to resolve difficult problems relating to product deficiencies or user errors within the shortest time.

This role is tasked with maintaining product knowledge within the Tech Support group to manage escalated technical support requests.

The person in this position may also conduct training on products.

• General expert on several Alcon products.
• Generate Knowledge Articles based on the review of trends on service requests.
• Monitor and respond to GTS Now (service hotline and email/ticket support) service requests for the products he/she is trained on.
• Participate in training classes as assisting trainer or trainer in development
• Support in planning, coordinating and defining the content of product-specific training in coordination with all training locations.
• Collaborate with the Training Team when creating or reviewing training content
• Requires occasional travel, 20%

Education: 

• Bachelor’s Degree or equivalent years of directly related experience

Experience (Years):

• Minimum 3 Years of Relevant Experience in Ophthalmology / Medical Device Industry in Technical Services roles.
• Experience in installing, maintaining, and repairing medical device equipment.
• Excellent problem-solving skills and ability to analyze complex technical issues.
• Strong communication skills, both verbal and written, with the ability to convey technical information clearly and concisely.
• Detail-oriented with a commitment to delivering high-quality results.
• Ability to work effectively in a fast-paced, dynamic environment.

Preferred Experience:

• Bachelor's degree in engineering or a related field. A focus on biomedical engineering or medical device technology is preferred.
• Experience troubleshooting and resolving complex issues on medical devices.
• Experience in technical service training to Field Service Engineers.
• Electrical/Electronic, Mechanical, and Optical Systems level training.
• Experience with networked products and installing medical devices in networked environments.

How You Can Thrive at Alcon:

• Opportunity to work with a leading global medical device company.
• Collaborate with a diverse and talented team in a supportive work environment.
• Competitive compensation package and comprehensive benefits.
• Continuous learning and development opportunities.

Alcon Careers

See your impact at alcon.com/careers

Job Description & Requirements

• Collect and analyse air samples from indoor and outdoor environments, or collect and study multiple types of sources at multiple locations.
• Test samples that have been previously collected in a laboratory environment using specialized equipment and procedures.
• Set up, calibrate, stock and utilize laboratory equipment and consumables as and when required.
• Maintain regular calibration of sampling and/or laboratory equipment.
• Record accurate sampling observations and data to provide to management
• Work independently with minimal supervision or closely with a team of individuals across various disciplines or seniority levels.
• Keep detailed data reports of all sampling information collected.
• Thoroughly understand various sampling methods and how different methods can obtain different results.
• Any other duties as assigned by Supervisor
• Possess Class 3 Driving License (not mandatory)

Requirements:

• Diploma/Degree in Environmental Science, Facilities Management, or related qualifications
• Environmental engineering, Lab Environment, Environmental Science, Analyzing Information, Equipment Maintenance
• Attention to Detail, Research Skills, Reporting Research Results, Environmental Law, Site Development, Sales, technical reporting and consultancy.

We are seeking a talented GCP Data Engineer based in Singapore. You will be responsible for designing, building, and maintaining robust data pipelines and data solutions on the Google Cloud Platform.

• Strong experience as a GCP Data Engineer, with proven experience in designing and implementing data pipelines and solutions on the Google Cloud Platform.
• Proficiency in GCP services such as BigQuery, Dataflow, Pub/Sub, Cloud Storage, and Data Fusion.
• Experience in data ingestion, data transformation, and data modeling on GCP.
• Strong programming skills in Python or Java, and experience with SQL.
• Experience with data integration, ETL, and data warehousing concepts.
• A strong understanding of data governance, data quality, and data security.
• Experience with CI/CD pipelines and automation frameworks.
• Excellent problem-solving and troubleshooting skills.
• Effective communication and collaboration skills to work in a cross-functional team.

About Us

Zone IT Solutions is Australia based Recruitment Company. We specialize in Digital, ERP and larger IT Services. We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic and flexible solutions will help you source the IT Expertise you need. Our delivery Offices are in Melbourne, Sydney and India. If you are looking for new opportunities; please share your profile at [email protected] or contact us at 0434189909

Also follow our LinkedIn page for new job opportunities and more.

Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We welcome applicants from a diverse range of backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds and people with disabilities.

Job duties

• Develop and implement techniques and analytics applications to transform raw data into meaningful information using data-oriented programming languages and visualisation software.
• Apply data mining, data modelling, natural language processing, and machine learning to extract and analyse information from large structured and unstructured datasets.
• Visualise, interpret, and report data findings and may create dynamic data reports as well.

Additional requirements

Candidates should have either (1a) or (1b):

(1a) At least a bachelor’s degree in any of these faculties:

• Computer Science
• Information Technology
• Programming & Systems Analysis
• Science (Computer Studies)

(1b) Minimum total three years’ work experience in at least one of these job titles:

• Data engineer

Key Responsibilities

1. Forecasts financial, manpower, and operational requirements for key businesses (start up, warranty, service agreements, paid service). Identifies and pursues service agreement business in conjunction with marketing and sales.
2. Manages start ups in terms of time and cost requirements. Manages local inventories and RMA procedure. Maintains DSO according to goal. Manages systems start up and warranty cost under reserve.
3. Ensures customer satisfaction with Company service and system performance.
4. Interviews, hires, and trains customer engineers as necessary to support regional business.

5. Ensures employee satisfaction through:

   - communication of business progress and all related action.

   - setting goals and controlling achievements.

   - establishing training and career development plans.

   Ensures the appropriate safety practices among customer engineers. Develop CE skills. Spots and develops managerial/other specialist talent. Ensures employee satisfaction through:

6. Escalates system downs according to valid escalation procedure, to ensure earliest possible return to service. Reports in a timely and accurate manner as required.

7. Achieves guaranteed up time and other parameters as sold to customers.

8. Promotes quality improvement processes to:

   - reduce cycle time

   - drive continuous improvement of technical performance 

   - empower the work force

Functional Knowledge

• Demonstrates in-depth understanding of concepts, theories and principles in own job family and basic knowledge of other related job families

Business Expertise

• Applies understanding of the industry and how own area contributes to the achievement of objectives

Leadership

• Manages a generally homogeneous team; adapts plans and priorities to meet service and/or operational challenges

Problem Solving

• Identifies and resolves technical, operational and organizational problems 

Impact

• Impacts the level of service and the team’s ability to meet quality, volume, and timeliness objectives

• Guided by policies and resource requirements within business unit, department or sub-function

Interpersonal Skills

• Guides, influences and persuades others internally in related areas or externally

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

Qualifications

Education:

Skills:

Certifications:

Languages:

Years of Experience:

Work Experience:

Additional Information

Time Type:

Employee Type:

Travel:

Relocation Eligible:

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. 

Overall responsibility:

- Installation, repair, maintenance of medical equipment in Singapore

- Supports the Sales Team with technical information and customer calls as needed

- Provide technical information for pre-bid and tender specifications

- Completes timesheets within the allocated timeframe

- Available for travel for training overseas

Consults with

• Directors

• Administrator

• Product Managers/Engineers of Principals

Capabilities

- Communicates effectively,

- Resourceful,

- Can work independently,

- Desire to upgrade technical and interpersonal skills

- Prompt customer response

Qualifications

• Electric & Electronics Engineering Certification or Equivalent

• Basic knowledge of PC, Windows & Microsoft Office

• Good communication, reading, writing English

• Good technical troubleshooting skill

Salary: $2400-$2800+OT

Industry: Engineering

Located at Chai Chee

Japanese MNC

Have AWS + Bonus + Yearly increment

Job Description

• Perform, document internal audits and other quality assurance activities to ensure readiness on international standards certification audits and GMP inspection.
• Create, review work instructions and standard operating procedures, devise sampling procedures and directions for recording and reporting quality data.
• Communicating with other team members to solve problems.
• Conduct / perform training to employees to improve GMP / international standards certification awareness and compliance.
• Other duties as and when assigned by management.

Requirements

• Diploma in Engineering
• No experience / fresh entry welcome to apply

Applications:

Please submit a copy of your updated CV in MS Word format stating to [email protected]:

• Current Salary
• Expected Salary
• Date of Available and Reason for Leaving

All applicant will treated private and confidential

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443

EA Personnel Reg No.: R1768368

Responsibilities:

• Lead a group of Production Technicians in the safe and smooth running of the production.
• Assist the Process Engineer to conduct activities and projects to optimize operation during Shift to achieve operational and cost efficiency.
• Troubleshoot plant/equipment/quality issues and recommend countermeasures.
• Monitor and ensure plant equipment integrity and reliability.
• Assist the Process Engineer to support Shift operation by providing suitable operating conditions for stable plant operation and product quality control.
• Train and develop team members

Requirements:

• Degree in Chemical Engineering or its equivalent, preferably with 1 to 2 years of experience in petroleum, chemical or polymer industries.
• Have knowledge of process control and troubleshooting, hands on knowledge of plant equipment and instrumentation.
• Essential prerequisites include good analytical and technical report writing skills, ability to be a team player with leadership, initiative, drive & commitment, able to take pressure and able to communicate well with others.
• This is a shift work position (i.e. Rotating AM and PM shifts, including weekends and Public Holiday) and there will be scheduled off days

Interested candidates can forward their CVs in MS Word format to alex#triton-ai.com

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Job Description & Requirements

• Responsible for the quality and timely completion of QP(S) supervision works.
• To lead, guide & instruct the Site Supervision Team (RTOs) in compliance to (i) BCA Regulatory & Control Act & (ii) in accordance to LTA Terms of Reference for QP(S) contract requirements.
• Liaise positively with client, consultants & authorities for the benefit of the company
• Promote and safeguard the reputation & positive image of the company
• To follow-up ISO Procedures

Accredited with IES as RE. Minimum 5 years in geotechnical engineering works, namely deep excavation, ERSS, piling and tunnelling works.

Candidates with relevant LTA experiences are recommended to apply.

A Tech Lead with expertise in both software development and DevOps practices. Will play a pivotal role in guiding our development and infrastructure teams, ensuring the successful delivery of software projects while implementing efficient DevOps processes.

If you are passionate about leading teams, driving innovation, and bridging the gap between development and operations, we encourage you to apply. Lead and manage a team of Senior Software Developers and DevOps Engineers, fostering collaboration and high performance Oversee the design and implementation of Continuous Integration (CI) and Continuous Deployment (CD) pipelines automating build, test, and deployment processes Collaborate with cross-functional teams to define and optimize DevOps strategies and workflows.

• Mentor and guide teams in adopting best practices for software development and DevOps, including code quality, security, and scalability.
• Identify and mitigate risks related to software delivery and operations, ensuring compliance with industry standards and regulations
• Collaborate with stakeholders to gather requirements, provide project updates, and address technical challenges.
• Stay up to date with industry trends, emerging technologies, and DevOps practices to drive continuous improvement.
• Lead and participate in the internal hiring process of suitable candidates from the tech industry, inclusive of assessment and decision-making.

Aliena is a leading Singapore-based space-tech company, aiming at providing high-resolution data to terrestrial businesses by enabling a fleet of imaging satellites to fly closer to the Earth using our proprietary electric propulsion engines. In January 2022 Aliena broke the record for the smallest satellite ever to launch with a Hall plasma thruster on board.

We impact lives on Earth by bringing space closer to home. We develop low power engines that enable satellites to fly closer to Earth and provide impactful high quality data to various market segments such as banking & finance, maritime, aviation, agriculture, energy, security, and defence at an affordable rate.

Our engines are mission agnostic, and while our vision is centred around the very low earth orbit, all types of missions are welcome, in any branch of pace exploration or space economy.

By joining our dynamic and visionary team, you will take part in defining the future of Earth observation and state-of-the-art low power plasma propulsion systems.

Your responsibilities

• Perform the electrical design, simulation and analysis of power electronics circuits and systems to meet technical product requirements. The main focus will be on DC-DC power converters.
• Conduct the electrical debug, test, characterization, and validation of power electronics designs.
• Optimise the Power Processing Unit design for coupling with Aliena’s family of Hall effect thrusters. Understand the interactions between power electronics and plasma devices (internal training provided).
• Cooperate with embedded system engineers to improve the Electronic Control Unit and explore the possibility of an integrated ECU-PPU.
• Support the design of laboratory experiments to test the PPU performance coupled with different Thruster Units and power rails.
• Assist in the environmental testing of PPUs and other Aliena systems (might involve travelling abroad).
• Partner with the operations team in planning for the scale production stage of the propulsion system.
• Document and share best-practices.

Qualifications

• Degree in Electrical Engineering or related technical discipline.
• Experience in PCB design and assembly including knowledge of eCAD.

Useful experiences

· Experience in modelling, simulating, and testing of power electronics through tools like PSIM, MATLAB, ORCAD/PSPICE, LTspice, etc..

· Experience in designing and solving technical problems in the area of power and analog circuit design.

If you are not ticking all of the abovementioned qualifications, don’t you worry! We are looking forward to helping you accomplish them together with us!

Ideal profile

• Motivated self sufficient individual, aiming to improve itself as well as the company
• Hands-on approach
• Out-of-the-box problem solver
• Team player

What we offer

• Market competitive compensation
• Personal office computer
• Dynamic and inclusive work environment
• Comprehensive health coverage
• Options under the Employee Stock Option Plan

***Admin note***

Only shortlisted candidates would be contacted directly by Aliena's HR for interviews and further assessment

Happy Tutors Learning Centre is a Social Enterprise looking to offer the highest quality bespoke education services to every student in Singapore. We have 5 centres spanning the East and West of Singapore.

We are looking for passionate tutors who are keen to work with students and help them in their school curriculum. Our centre is focused on customised learning and the tutor needs to be able to adapt their teaching to different learning styles.

We are looking for

• English tutors
• Chemistry tutors
• Mathematics tutors

Job Scope

• Review student’s curriculum and syllabus and answer their doubts regarding those topics.
• Assist the students in the understanding of key concepts being taught in school.
• Guide them in tests and exams preparations.
• Provide students with corrective feedbacks.
• Develop new learning materials for the centre’s distribution to our students.
• Assist in the centre's operations in other matters.
• Contribute to the learning programmes offered by the centre.

Requirements

• Infallible work ethics.
• Effective and positive communications is a must.
• Pleasant personality around customer, colleagues and students.
• Have passion towards education and helping others.
• Other industry experiences (if any).

Detail:

• Location: Jurong Island, Singapore (Transport provided at designated point)
• Employment Type: Permanent  
• Compensation: Competitive Salary with AWS and 3 Months Variable Bonus  

Responsibilities:

• Oversee maintenance and instrumentation activities in manufacturing plants to ensure safe and smooth operations.
• Coordinate and execute major field maintenance projects, prioritizing worker safety and facility integrity.
• Liaise with internal and external stakeholders to coordinate maintenance activities, ensuring timely completion and minimal disruption to plant operations.
• Conduct instrumentation application studies and modify plant facilities to align with technical specifications and business requirements.
• Conduct training sessions for staff and contractors to enhance their skills and competencies.
• Implement management systems based on ISO 9001, ISO 14001, and SS506 standards.

Requirements:

• Bachelor's degree in Electrical Engineering with a focus on Power/Energy Modules.
• Basic knowledge of programmable logic controllers (PLC) and human-machine interfaces (HMI) is advantageous
• Strong analytical and problem-solving skills.
• Ability to communicate effectively with staff across different functions and contractors. A spirit of collaboration and teamwork is essential.

How to Apply:

Interested candidates are invited to forward their CVs in MS Word format to [email protected]

Reg No: R1549345
Triton AI Pte Ltd  
License No: 21C0661

Responsibilities:

• Lead a group of Production Technicians in the safe and smooth running of the production.
• Assist the Process Engineer to conduct activities and projects to optimize operation during Shift to achieve operational and cost efficiency.
• Troubleshoot plant/equipment/quality issues and recommend countermeasures.
• Monitor and ensure plant equipment integrity and reliability.
• Assist the Process Engineer to support Shift operation by providing suitable operating conditions for stable plant operation and product quality control.
• Train and develop team members

Requirements:

• Degree in Chemical Engineering or its equivalent, preferably with 1 to 2 years of experience in petroleum, chemical or polymer industries.
• Have knowledge of process control and troubleshooting, hands on knowledge of plant equipment and instrumentation.
• Essential prerequisites include good analytical and technical report writing skills, ability to be a team player with leadership, initiative, drive & commitment, able to take pressure and able to communicate well with others.
• This is a shift work position (i.e. Rotating AM and PM shifts, including weekends and Public Holiday) and there will be scheduled off days

Interested candidates can forward their CVs in MS Word format to alex#triton-ai.com

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

To be a part of the Engineering Planning Department responsible for planning and rolling out Singapore’s Next Generation Nationwide Broadband Network (Next Gen NBN) fibre infrastructure.

Responsibilities :

• Plan/Design pipeline/innerduct and cable project schemes for the implementation of NetLink Trust’s fibre network infrastructure.
• Update Network Inventory records of cables, pipelines and orders according to the planned project and on-site assignment.
• To monitor project implementation progress of projects.
• Perform any other tasks as assigned by the supervisor.

Requirements :

• A Diploma in Engineering or with at least 3 years of relevant experience.
• Experience in CAD/CAM drafting environment would be an advantage.
• Knowledge of network rollout or implementation would be an advantage.
• Possess excellent project management and communications skills.
• A good team player and quick learning, goal oriented individual.

• Your primary responsibility is to provide technical assistance and support to end-users within the organization.
• Your role involves resolving hardware and software issues related to desktops, laptops, and other IT peripherals.
• You will be tasked with installing, configuring, and maintaining computer systems and ensuring they operate efficiently.
• Additionally, you'll assist users with technical inquiries, troubleshoot problems, and escalate issues when necessary.
• Provide remote assistance for off-site users using remote desktop tools.
• Assist users with login issues, password resets, and access-related queries
• Your goal is to ensure a smooth and productive computing environment for all employees, contributing to the overall efficiency of the organization.

• Strong understanding of desktop operating systems (Windows, macOS).
• Knowledge of desktop hardware components and peripherals
• Install and configure desktop operating systems, applications, and software updates.
• Set up and troubleshoot hardware components.
• Excellent troubleshooting skills to diagnose and resolve technical issues.
• Ability to analyze and solve hardware and software problems efficiently.
• Ability to collaborate with other IT professionals and support teams.
• Share knowledge and contribute to the overall IT support function.
• Familiarity with remote desktop tools for providing off-site support

#techsupport #desktopsupport #itsupport #ittechnician #l1support #l1desktopsupport #technology #tech

Responsible for fulfilling all residential service requests from our customers; this is achieved through working closely with contractors and getting the support of internal and external teams; working towards the same objective of resolving all provisioning issues as a member of the Work Force Management team in Service Provisioning Department.

Responsibilities :

• Identify and resolve all technical issues and resolve them within SLA timeframe by work closely with contractors, Requesting Licensees and internal departments.
• Manage and monitor contractor performance
• Identify potential issues prior to provisioning.
• Handle all CS escalations expeditiously and resolve them within SLA to ensure good customer experience.
• Find long term solutions and implement preventive action to all complaints and disputes to prevent future occurrences
• Prioritize and manage all VIP escalations with a high level of professionalism
• Prepare daily / weekly monitoring and analytical reports.
• Scrutinize contractor performance through respective feedback channels/analytical reports and assess areas of improvement/provide suggestions on SOP enhancements
• To pick up knowledge and skillsets from other sections within SP to prepare for the possibility of job rotation
• Perform other duties as assigned by supervisors.
• To go on-site to handle complaint cases and audit check on contractors, when required.

Requirements :

• Diploma/ Nitec in any discipline (Engineering preferred) with relevant working experience preferred
• Possess good working knowledge of MS Office – Outlook, Excel, Word and Powerpoint
• Driving license and own transportation would be an advantage for onsite duties
• Must be team player and possess basic customer service skillsets for effective communication with end-users

To be responsible for fulfilling NBAP/P2P service requests from our customers; including working together with the support from internal and external teams to resolve provisioning issues as part of a member of Service Provisioning Department.

Requirements :

• Monitor end-to-end tracking of orders to ensure timely and accurate updates of works
• progress.
• Provide timely, accurate and quality of works progress updates to Requesting Licensees.
• To go on-site if needed to conduct survey or requested by Requesting Licensees to resolve
• site issues.
• Liaise with Requesting Licensees/Contractor/ internal stake holder on NBAP projects or
• work orders.
• Ensuring the submission of WAH documentation from contractor and assess them
• Accordingly.
• Inspecting of sites to ensure contractor follow operational procedures.
• Perform other duties as assigned by supervisors.

Requirements :

• Diploma in Engineering or with at least 2 years of relevant experience
• Possess excellent project management and communications skills.
• A good team player and quick learning, goal oriented individual.

• Your primary responsibility is to provide technical assistance and support to end-users within the organization.
• Your role involves resolving hardware and software issues related to desktops, laptops, and other IT peripherals.
• You will be tasked with installing, configuring, and maintaining computer systems and ensuring they operate efficiently.
• Additionally, you'll assist users with technical inquiries, troubleshoot problems, and escalate issues when necessary.
• Provide remote assistance for off-site users using remote desktop tools.
• Assist users with login issues, password resets, and access-related queries
• Your goal is to ensure a smooth and productive computing environment for all employees, contributing to the overall efficiency of the organization.

• Strong understanding of desktop operating systems (Windows, macOS).
• Knowledge of desktop hardware components and peripherals
• Install and configure desktop operating systems, applications, and software updates.
• Set up and troubleshoot hardware components.
• Excellent troubleshooting skills to diagnose and resolve technical issues.
• Ability to analyze and solve hardware and software problems efficiently.
• Ability to collaborate with other IT professionals and support teams.
• Share knowledge and contribute to the overall IT support function.
• Familiarity with remote desktop tools for providing off-site support

#techsupport #desktopsupport #itsupport #ittechnician #l1support #l1desktopsupport #technology #tech

• Your primary responsibility is to provide technical assistance and support to end-users within the organization.
• Your role involves resolving hardware and software issues related to desktops, laptops, and other IT peripherals.
• You will be tasked with installing, configuring, and maintaining computer systems and ensuring they operate efficiently.
• Additionally, you'll assist users with technical inquiries, troubleshoot problems, and escalate issues when necessary.
• Provide remote assistance for off-site users using remote desktop tools.
• Assist users with login issues, password resets, and access-related queries
• Your goal is to ensure a smooth and productive computing environment for all employees, contributing to the overall efficiency of the organization.

• Strong understanding of desktop operating systems (Windows, macOS).
• Knowledge of desktop hardware components and peripherals
• Install and configure desktop operating systems, applications, and software updates.
• Set up and troubleshoot hardware components.
• Excellent troubleshooting skills to diagnose and resolve technical issues.
• Ability to analyze and solve hardware and software problems efficiently.
• Ability to collaborate with other IT professionals and support teams.
• Share knowledge and contribute to the overall IT support function.
• Familiarity with remote desktop tools for providing off-site support

#techsupport #desktopsupport #itsupport #ittechnician #l1support #l1desktopsupport #technology #tech

• Your primary responsibility is to provide technical assistance and support to end-users within the organization.
• Your role involves resolving hardware and software issues related to desktops, laptops, and other IT peripherals.
• You will be tasked with installing, configuring, and maintaining computer systems and ensuring they operate efficiently.
• Additionally, you'll assist users with technical inquiries, troubleshoot problems, and escalate issues when necessary.
• Provide remote assistance for off-site users using remote desktop tools.
• Assist users with login issues, password resets, and access-related queries
• Your goal is to ensure a smooth and productive computing environment for all employees, contributing to the overall efficiency of the organization.

• Strong understanding of desktop operating systems (Windows, macOS).

• Knowledge of desktop hardware components and peripherals
• Install and configure desktop operating systems, applications, and software updates.
• Set up and troubleshoot hardware components.
• Excellent troubleshooting skills to diagnose and resolve technical issues.
• Ability to analyze and solve hardware and software problems efficiently.
• Ability to collaborate with other IT professionals and support teams.
• Share knowledge and contribute to the overall IT support function.
• Familiarity with remote desktop tools for providing off-site support

#techsupport #desktopsupport #itsupport #ittechnician #l1support #l1desktopsupport #technology #tech