• Singapore Based (Ubi)
• Monday – Friday (8.30am – 6pm)
• Salary: SGD 2,200 – SGD 2,500 + Commission + Allowance
• Polytechnic Diploma - Electrical & Electronics Engineering is preferably; IT Solution selling and experiences in Electronics, Transport, Logistics, Aerospace, Hospitality industries is preferable.
• Career Progression Opportunities

Job Description:

• Active canvasing for new customer base
• Achievement of agreed upon sales targets and outcomes within schedule
• Pre-sales activities to ensure healthy pipeline and good closure rate, with post-sales activities occasionally according to sales requirement
• Performance of sales cycle which includes sales quotation, order confirmation, purchase requisition, delivery (urgent case), installation (occasionally), payment collection

Requirements:

• Basic IT knowledge in Tele-Communication, Excel, PowerPoint
• Polytechnic Diploma - Electrical & Electronics Engineering is preferably.
• IT Solution selling and experiences in Electronics, Transport, Logistics, Aerospace, Hospitality industries is preferable.

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

ABOUT THE TEAM:

QA team is responsible for the quality and efficient delivery of software solutions to our clients, with a wide range of testing scope including functional test through API testing, static analysis, end-to-end test, as well as non-functional testing scope including performance, security, scalability, and maintainability. We explore and research a wide range of technologies and methodologies including debugging tools, dependencies mocking, automated test generation and execution, grey-box testing, and CI/CD, to see how they can be meaningfully applied to each project and achieve the highest quality outcome in a timely manner.

JOB DUTIES:

• Responsible for quality assurance and version iteration testing to ensure functional quality of the final products.
• Responsible for the design, execution, and standardisation of non-functional tests and checks (performance, maintainability, etc) based on different product needs and user needs.
• Participate in long-term quality promotion work, including defect tracking, root cause analysis, version quality analysis, project reviews, etc.
• Explore and investigate various technologies, methodologies, and/or processes for improvement of software projects’ quality and/or overall test quality and efficiency.

JOB REQUIREMENTS:

• Bachelor’s degree or higher in computer science or any related field.
• 2+ years of experience in quality assurance for software products.
• Experience in at least one of the following areas:

- Automation test framework design and implementation

- Performance test design and execution

- Design and implementation of any testing tool

• Proficiency in at least one of the following programming languages: JAVA, Python 3.
• Proficiency in usage of Mysql, Redis, Kafka, or other similar data technologies.
• Good communication skills and problem-solving abilities.
• Fluency in both English and Mandarin as a working language to to liaise with Chinese speaking clients and counterparts to understand their technical requirements.
• Priority will be given to those who meet the following conditions:

- Experience with grey-box or white-box testing

- Experience working with software that hosts large traffic or data volumes

Job Info:

• Working Days: Monday - Friday
• Working Hours: 8:30am - 5:30pm
• Location: North-East

Job Description:

• Design and develop high-precision semiconductor equipment to meet the processing and automation needs of customers.
• Understand the design specification given to you by the design lead.
• Understand the company’s design standards and best practices.
• Understand the constraints within which your design must work.
• Understand geometric tolerances and dimensional analyses.
• Choose components based on an understanding of function, reliability, and costs.
• Choose materials based on an understanding of materials science and engineering.
• Understand design for manufacturability/assembly.
• Work with the Electrical Engineer to choose drives and electrical components (if any).
• Discuss with the Software Engineer on any interlocking logic requirements.
• Lay the design concept down in the 3D CAD.
• Perform DFMEA during the design process.
• Submit the CAD module to the system integrator to check for interface issues.
• Review the design with the design lead.
• Put the part designs down on drawings, carefully specifying tolerances and specifications.
• Build the module BOM.
• Procure the module components.
• Review the assembly of the physical module.
• Perform design improvements where appropriate.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Loh Kar Leong | EA Personnel No.: R23116015

Job Responsibilities

• Home Automation / Systems Integration projects for Hotels and Condos.
• Ensure consistency in execution of project activities.
• Testing and commissioning of project system.
• Identify and resolve project issues.
• Ensure on time submission of work done, certificate duly signed by client representative for monthly progress claims submission.
• Ad-hoc duties assigned.

Job Requirements

• Nitec & above
• Training provided - Welcome entry level
• Mandarin speaking - to work with Chinese Associates
• Office location at Ang Mo Kio
• Require to travel to project sites at Town area
• 5 days work (Monday to Friday , 9am to 6pm)
• Salary up to $2400 - $3000

Interested applicants pls submit your MS word resume. Shortlisted candidates will be contacted soon. Thank you.

• Supply Chain Management / Procurement Exp
• Maintenance Industry / Electrical Spare Parts Exp
• Degree in Supply Chain / Business

Job Scope:

• Responsible for sourcing for direct / indirect materials, dealing with vendors and negotiating for the best price and payment term from local / overseas vendor
• Collaborate and maintain good working relationship with stakeholders and vendors, for planning and initiation of necessary procurement
• Liaison with vendors for timely delivery and monitor all purchases to avoid any shortages, overcharges and defects of materials
• Resolve supply, quality, service and invoicing issues with stakeholders, vendors and identify process bottleneck, propose and implement solutions to resolve issues in a timely manner
• Assist to implement internal procurement strategies
• Prepare, develop and review department contracts for new and existing supplier, and constantly monitoring the validity and expiry of each contract
• Prepare and develop various documentations (e.g. Tender, SOPs, Work Instruction, Reports, etc.) and monitor the validity & expiry of each documentation
• Assist as the System Administrator for section’s Maintenance Management System (MMS)
• Monitor and track Asset Life Cycle for planning of asset renewal and/or disposal
• Support Budgetary Planning and Costing
• Any other duties as assigned

Requirements:

• Possess a Degree in Business Admin / Supply Chain is preferred
• Possess 1 – 3 years of relevant working experience in Asset Management / Supply Chain Management / Procurement
• No experience are welcome and training will be provided
• Prior experience from equipment maintenance industry or with experience in electrical spare parts is advantageous
• Hands-on experience on Enterprise Resource Planning (ERP) Systems (e.g. ServiceNow, SAP, Maximo, Oracle) is advantageous
• Able to work well independently and in a team under a challenging and fast-paced environment

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment

• Salary drawn for each past & current employment

• Expected Salary

• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

• Follow the Project Management Process from award until handover including all statutory requirements and deliverables
• Develop comprehensive project plan for multiple projects
• Reviews project proposal or plan to determine time frame, funding limitations, procedures for accomplishing project, staffing requirements, and allotment of available resources to various phases of project to ensure project progresses on schedule and within budget.
• Coordinate and be involved in pre-& post tender survey for SED/ ordering and pre-con survey on the existing building (applicable to MOD projects only).
• Sell variation orders timely to reach financial objectives.
• Provide regular project management reports for management during Work in progress (WIP) review.
• Directs and coordinates activities of project team which includes attend site meeting, involve in all internal and external inspection / handover of projects for public use with no critical defects and place order for spare parts via spare parts finder database.
• Attend monthly Work in Progress (WIP) meeting with Commercial and EI Finance Controller.
• Coordinate daily activities and resolve technical problems internally with factory, Sales Engineering Department, Drawing Office and externally with our suppliers and contractors.
• Manage cost and pre-empt / highlight potential cost overrun and late delivery of project.
• Ensure compliance to Schindler Organizational Norms, policies, procedures and requirements of the process and quality hold points defined in the work instructions of the Top Range Excellence / Fulfilment Plus process.
• Sign off as defined in ON 17100 for major projects, execute all contractual terms to continuously protecting Schindler's financial entitlements.
• Demonstrate safety leadership, conduct periodically quality walks, safety walks and safety inspections.
• Responsible for the employee and subcontractor safety compliance at project sites and conducting safety walks on regular basis

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6.Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Location: Tuas West (transport pickup from Jurong East/ Choa Chu Kang)

Working hours: 8am to 5.15pm (Mon to Fri)

• Ability to read and interpret customer’s tender technical specifications
• Provide costing reference to sales admin/proposal team for cost and delivery estimate.
• Work and furbish all technical related document including (but not limited to) technical clarification, datasheet, proposal drawing and tender technical answer sheet
• Participate in tendering and quotation activities whenever technical support is required; also to support sales and marketing team from technical perspective when needed.
• Collaborate with Sales, Engineering and Procurement teams to gather necessary information for proposal development
• Able to work in fast paced environment and meet tight schedules
• Other ad hoc duties assigned

Requirements

• At least 5 years of experience in oil field wellhead equipment companies (subsea or surface); At least 3 years’ experience in engineering position
• Bachelor’s Degree in Engineering or related fields
• Prior experience in tendering and customer interfacing with oil companies (i.e. via meeting, phone call, written form tendering clarification etc.) will be an added advantage

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

We regret that only shortlisted candidates will be notified.

Our client is from Oil and Gas industry, a local leading player. They are looking for a Senior Process Engineer to assist their team for the next phase of their business. They are located in West.

Duties of Senior Process Engineer:

• Provide technical support for routine and non-routine production activities.
• Develop best practices to improve production safety, reliability, and efficiency.
• Evaluate current production activities and implement continuous process improvements.
• Troubleshoot process and equipment problems to enhance operational reliability and efficiency.
• Measure plant performance, including power consumption index and process availability.
• Undertake energy efficiency and optimization projects as required.
• Manage alarm systems and ensure robust operations.
• Lead Management of Change projects for terminal modifications.
• Participate in safety evaluations, inspections, and emergency response efforts as needed.

Requirements:

• Minimum Bachelors Degree in Chemical Engineering or any relevant field.
• Minimum 3 to 5 years experience in Oil and Gas Industry or any relevant industry.
• Prior experience in handling process safety in plant design is a bonus.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R2198636 (Oh Puey Xin)

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Medical Imaging Devices

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Responsibility:

• Provide advanced technical support and troubleshooting expertise for complex hardware, software, and network issues.
• Lead desktop-related projects such as system upgrades, migrations, and deployments.
• Collaborate with IT teams including network, security, and systems administrators to ensure integrated and optimized desktop services.
• Mentor junior desktop engineers, providing guidance, training, and knowledge sharing opportunities.
• Participate in hiring processes and performance evaluations for desktop engineering team members.
• Maintain comprehensive documentation of desktop configurations, procedures, and best practices.
• Collaborate with vendors and third-party providers to evaluate and implement new technologies or services.

Qualification:

• Minimum 3 years of relevant working experience.
• Experience in desktop engineering, system administration, or related IT roles.
• Excellent problem-solving skills, analytical thinking, and attention to detail.
• Leadership abilities including project management, team collaboration, and mentoring
• Diploma / Bachelor’s degree in computer science, Information Technology, or related field (or equivalent work experience).

Interested applicants please send your resume to [email protected]

Venessa Goh Wee Ni

R24124686

Recruit Express Pte Ltd

EA License No: 99C4599

RCB No.: 199601303W

We regret that only shortlisted candidates will be contacted.

• Well Established Company
• Basic $3500 - $4500 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Boon Lay
• Working day: Monday to Friday
• Working hours: 8.30am to 5.30pm

Job Responsibilities:

• Work with both R&D and Operation Managers to kick off improvement projects that aims at cost reduction, yield improvement, Human Resource Management (work along with HR), etc.
• Implement Lean manufacturing principles and best practices to drive process improvements across all production lines
• Develop Production standard procedure or Work Instructions and align these documents with quality management systems requirements
• Prepare and conduct training for Operation teams to ensure up-to-date compliances are practiced consistently
• Identify opportunities for process optimization and implement strategies to improve productivity and efficiency
• Collaborate with the R&D team to introduce new technologies and innovations to our manufacturing process
• Report monthly CI & other assigned KPI performance
• Other ad hoc duties as assigned

Job Requirements:

• Possess minimum Bachelor’s Degree in Mechanical/Industrial Engineering, with minimum 1 year working experience in manufacturing environment

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Your Role

• We are looking for an experienced Maintenance & Service Engineer/ Electrical Engineer/ Senior Technician (electrical diagram,Electrical circuit) repair, maintenance and troubleshooting on electrical related work. You will perform preventive maintenance on machines and cost reduction. Support new equipment installation and major periodic maintenance activities as required.

What Will You Do

• Repair, maintenance and troubleshooting on electrical related work
• Perform preventive maintenance on machines and cost reduction
• Support new equipment installation and maintenance activities
• Other ad-hoc duties assigned by manager

What Do We Want

• Min Nitec/Diploma & above in electrical and electronic/ engineering / equivalent.
• At least 1-2 years & above of service experience in electrical background.
• Able to read electrical diagram and well verse with electrical repair (Electrical circuit)
• Class 3 driving license.

What Will You Get in Return
You will be given exposure to a hold a key position in a growing organization with attractive rewards and a wide range of benefits. You will entitle a Gross salary up to S$3500 + attractive perks.

What You Need to do Now
Click "Apply" and please include the following information in your resume:

• Personal Particulars with recent photograph
• Education background
• Work experiences in point forms
• Reason(s) for leaving
• Current and Expected salary
• Date of availability / Notice Period

Note:
Only shortlisted candidate will be notified via email for an interview invitation

• Preferrably with experience in fire protection systems
• Drafting, drawings, Tender BQ
• Project management includes preparing, scheduling, coordinating, monitoring etc.
• Project administration, quotation, progress claim, PTW, SIC etc.
• Hardworking and independent, willing to learn
• Proficiency with MS Office & CAD
• Strong organizational and communication skills
• Strong ability to multitask
• Comfort working with multiple groups within business

Responsibilities:

• Assist Site and Project Managers on project execution.
• Liaise with consultant, clients and subcontractors on the progress of Electrical work.
• To liaise with consultant, clients on the design of shop drawing.
• Attend technical and coordination meetings.
• Handle and resolve technical and engineering problems.
• Coordinate and liaise with consultant and client to ensure smooth completion of project.
• Other ad-hoc duties when assigned.

Requirements:

• Minimum qualification - Diploma in Electrical Engineering or its equivalent.
• Minimum 2 years of relevant working experience in Electrical construction field.
• Good knowledge of Electrical specifications & requirements
• Be able to work independently with minimum guidance and under pressure to meet tight deadlines
• Good knowledge of Microsoft word, excel, PowerPoint, AutoCAD

Job Description & Requirements

Experience required

· Plan, organize and arrange daily construction activities.

· Supervise the direct workers and to give instruction to the sub-contractors.Coordinate with land

surveyors and sub-contractors on all setting out works.

· Liaise with QP(S) representative regarding standard of workmanship. To check if the works are

carried out strictly in compliance with the contract specifications and requirements for the purpose of

general quality control.

· Liaise with QP(S) representative for inspection of site works.

· Organize and supervise house-keeping and safety implementation.

· Control material wastage and unproductive deployment of workers.

· Report daily manpower and machinery to the Project Manager.

· Follow up and ensure environmental, safety and health policy compliance.

· Follow up and implement logistic planning set out by Planning Manager

· Work as purchaser to source for supplier, issue PO and prepare supplier payment application

. Working location nearby Boon Lay MRT

Qualification requirements or equivalent

· Diploma/Degree holder in Construction/Building or related discipline.

· Positive personality and good team player.

· Meticulous and responsible.

· Able to multi task and work in tight schedules.

Job Responsibilities:

• Responsible for the architecture design and construction of the backend for social products and participating in technical planning.
• Responsible for the design of system software architecture, system modules, key components, and interfaces.
• Participate in writing core code, conduct project code reviews, continuously optimize code, and assist in resolving complex bugs.
• Adjust algorithm configurations in real-time based on business requirements.
• Participate in technical architecture reviews, ensuring high-quality technical designs.
• Guide, coordinate, and resolve technical issues that arise during the development process.

Job Requirements:

• Bachelor’s degree or above, majors in Computer Science, Software Engineering, or related fields.
• Over 6 years of experience in internet research and development, with experience in designing large-scale application systems. Experience in social product development is preferred.
• Proficient in microservices architecture and distributed architecture design, with experience in system development and optimization for high traffic, high availability, high fault tolerance, and high-load environments.
• Solid backend development skills, proficient in Java, with in-depth understanding and practical experience in data handling, performance optimization, concurrency, online system maintenance, and horizontal scaling.
• Familiar with Spring Cloud, Zookeeper, Redis, Kafka, Elasticsearch, and underlying architectures, including principles, cluster deployment, parameter optimization, and secondary development capabilities.
• Familiarity with recommendation technologies, algorithm engineering, and real-time estimation techniques is a plus.
• Strong communication, team collaboration, and project management skills, with the ability to work under pressure.
• A foundation in data analysis and a willingness to learn deeply, coupled with strong business acumen.
• Fluency in both English and Chinese for professional use.

As a Network and Security Engineer (Level 3 Support), you will be responsible for providing advanced and in depth technical support and troubleshooting for network and security issues. You are required to have a very strong understanding of network infrastructure, security protocols, and the ability to work in a 24x7 environment.

What will you do?

• SME for Network and Security: Provide escalation support for Network (Cisco, Aruba, Alcatel, F5) and Security Products (Check Point, Palo Alto and Fortinet)
• Troubleshoot and Resolve Issues: Provide advanced to in-depth troubleshooting for network and security incidents, including routers, switches, firewalls, VPNs, and other network devices.
• Incident Response: Respond and resolve network and security incidents in a timely manner, ensuring minimal downtime and impact on operations and strict adherence to committed SLA. First responder to Priority 1 incidents and resolved incidents within OneCare contractual SLA
• Documentation: Maintain detailed documentation of network configurations, changes, and incidents. Create and update technical documentation and standard operating procedures.
• Collaboration: Work closely with Level 2 and Level 1 support teams, remote and field support network/security engineers to resolve complex issues and improve network performance.
• On-call Support: Provide 24x7 on-call support on a rotating basis, ensuring availability to address critical issues as they arise

The ideal candidate should possess:

• Diploma / Degree in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent
• Preferably 5 or more years of working experience with focus on network and security support roles
• In depth knowledge of network protocols (TCP/IP, DNS, DHCP), network devices (routers, switches, firewalls), and security technologies (VPN and IDS/IPS)
• Deep understanding of packet capture analysis and network physical and logical topologies
• Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical users.
• Ability to express oneself to stakeholders
• Willingness to work in a 24x7 environment, including nights, weekends, and holidays as needed

What you might also need to have:

• CCIE, CCNP, Alcatel (ACFE), F5, Aruba, Check Point, Palo Alto, or any relevant certifications

To supervise the construction of bored tunnel structures in compliance with the requirements of the BCA ACT & Regulation, and to the requirement of the contracts with the client. Lead a team of Resident Technical Officer in the supervision works. Minimum 3 years of supervision experience in civil engineering projects. Underground/tunnelling supervision experience will be an advantage. Registered Resident Engineer by IES/ACES.

Job Description:

1. Oversee and manage building construction projects from planning to completion.

2. Ensure compliance with building codes, regulations, and industry standards.

3. Collaborate with architects, engineers, contractors, and stakeholders to resolve design and construction issues.

4. Conduct site inspections to monitor progress, quality, and safety.

5. Develop and manage project budgets, schedules, and resources.

6. Coordinate with contractors and suppliers to ensure timely delivery of materials and services.

7. Troubleshoot and resolve construction-related problems and disputes.

8. Ensure environmental sustainability and energy efficiency in building design and construction.

Requirements:

1. Qualifications: Bachelor's or Master's degree in Civil Engineering, Construction Engineering, or related field.

2. Experience: Minimum 5+ years of experience in building construction, engineering, or a related field.

3. Certifications: Professional Engineer (PE) license or equivalent; LEED AP or other sustainability certifications are a plus.

4. Skills:

- Strong knowledge of building codes, regulations, and industry standards.

- Excellent project management, leadership, and communication skills.

- Proficiency in construction management software, such as Procore, Autodesk, or Oracle.

- Strong problem-solving and analytical skills.

5. Soft Skills:

- Strong interpersonal and communication skills.

- Ability to work collaboratively in a fast-paced environment.

- Strategic thinking and business development skills.

- Adaptability and flexibility in a rapidly changing environment.

Job Scope:

• Support Level 1 & Service tasks
• Ensure customer satisfaction in maintenance and support
• Analyse, Troubleshoot, solve assigned tickets by the Team lead.
• Formalize corrective action plans or local workaround within the SLA
• Solve or escalate the analysis to the Level 2 support
• Communicate regularly to keep the customer informed on the progress
• Maintain components of IT infra and backend, including Hardware and Software
• Replacements of Hardware/Endpoint equipment when faulty.
• Perform site administration activities – Regular health checks on endpoints, Regular restart of services, monthly report submission.
• Perform Preventive maintenance of servers and wide range of endpoint devices.
• Backup and Restore – Database backups, logs housekeeping, Image backup of endpoint, workstation, servers etc.,
• Perform OS Patching, Anti-virus update, security patching.
• Assist in Change/Service request deployment and testing.

EA License No: 96C4864

Reg. No.: R24121728

To supervise the construction of bored tunnel structures in compliance with the requirements of the BCA ACT & Regulation, and to the requirement of the contracts with the client. Lead a team of Resident Technical Officer in the supervision works. Minimum 3 years of supervision experience in civil engineering projects. Underground/tunnelling supervision experience will be an advantage. Registered Resident Engineer by IES/ACES.

Overview

As a Maintenance Engineer (Senior / Assistant), you are responsible for maintaining and repairing the heavy machinery, plant equipment, tools and systems used in the manufacturing, engineering and other industrial production processes. You are to ensure that all machineries and equipment are in good working conditions as and when are needed.

Responsibilities

1. Manage, oversee and lead the Maintenance team to ensure minimum downtime of Facility, Machinery and Equipment.
2. Strategize on maintenance regime, maintenance supplies, work instruction and methods.
3. Create plant preventative maintenance procedures and schedules.
4. Conduct routine inspections and periodic maintenance checks on machines to keep them running smoothly.
5. Plan equipment upgrading and machinery modifications for improvement or prolong efficiency.
6. Plan, order, replenish, inventory keeping of machinery parts.
7. Analyze gaps to ensure programmes meets customers’ and company requirements.
8. Analyze breakdowns, diagnose faults and supervise time critical equipment repairs.
9. Offer technical expertise and necessary in-house training to Maintenance team, Operations team (i.e.: supervisor, foreman, fitters, technicians, etc.) and others.
10. Manage budget for current and future equipment upgrades, replacements and maintenances.
11. Resource, coach, mentor and motivate direct reports to create a high performing team.
12. Ensure the cause of non-conformities are properly investigated and analyzed all corrective and preventive actions taken are effective.
13. Responsible for control of maintenance cost, procurement of new components for existing equipment, or replacing the entire set of machines after a prescribed period of usage is complete.
14. Ensure all ISO documentations relating to Maintenance of plant machineries are up-to-date.
15. Report to Production Manager and Top Management on the performance of the quality management system including opportunities for improvements.
16. Perform any other duties as assigned by the Management and/or the designated manager.

Requirements

1. Degree in Mechanical Engineering or equivalent, with a minimum 3 years of relevant work experience in maintenance in an automation / equipment manufacturing environment. OR
2. Higher NITEC in Mechanical Engineering or related / Professional Certificate / Diploma in Mechanical Engineering, with a minimum of 3 years of relevant work experience in maintenance in an automation / equipment manufacturing environment.
3. Able to multi-task, work independently, proactive with positive attitude.
4. Resilient, self-driven and analytical.
5. A strong problem solver with an eye for detail and an analytical mind.
6. Able to stand, stoop, squat and kneel for long periods of times, as well as lift, push and pull large machine parts or machines or machines as needed.
7. Proficient in Microsoft Word and Excel.
8. Familiar with various ISO / QMS standards such as ISO 9001, ISO 45001.
9. Able to work on weekends / public holidays when required.

Job Description for Senior Desktop Support Engineer

Primary Purpose

This position provides the desktop support for the first contact point for customers, you will be responsible to provide prompt assistance to customers, addressing a range of IT topics and issues. Besides, you will ensure that software, licenses and operations comply with standards.

Responsibilities

• Ability to guide the team and resolve incident escalated by Desktop Support Engineers in confirming the validity of the problem and seeking and researching for known solutions related to these more complex issues.

• Performed Desktop Support services to users

• This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary to maintain customer satisfaction and SLA expectations.

• Perform imaging/re-imaging

• Perform asset inventories

• Perform technical escalation to 3rd party vendor or resolver groups (where appropriate)

• Updates Incident records

• Creates and updates work instructions (where necessary)

• Document standards and procedures (where necessary)

Requirement

• Min. ITE/Diploma graduate with 3 years experience in desktop support

• Min 3 years experience in Microsoft Windows 10 and Microsoft Office 365

• Clear Spoken & Written English.

• possess at least one (1) of the following certifications or their equivalent:

o Microsoft 365 Certified: Modern Desktop Administrator Associate

o Microsoft Certified: Azure Administrator Associate; and

o Microsoft Certified: Azure Security Engineer Associate.

• Previous IT helpdesk and/or call centre support experience, including providing remote support via the telephone or using remote tool will be added advantages

• Demonstrate knowledge in the support of workstations, and related components

• Good verbal and written communication skills

• Good coordination skills

• Ability to prioritize effectively and work with a sense of urgency

• Effectively communicates with teammates and managers

Responsibilities

• Ensuring TAC tickets and resolve customer technical complaints within stipulated TTR (Time to Resolve) SLA
• Update/handle tickets in ticketing system as per TAC handbook, respond to incoming emails, calls, and web requests from customer in a timely manner
• Execute and lead service interventions such as system upgrades, configuration changes and preventive maintenances
• Replicate customer problems in lab, escalate issues to engineering when engineering help is required either in debugging or problem has been reproduced in the lab
• Perform on-site or TAC-Remote network audit for customers
• Serve Premium or Strategic customer as a Technical Account Manager (TAM)
• Assist the team with escalations as and when required
• Assist customers in planned major network maintenances
• Participate in rotating day shift duties to support operations
• Deliver basic and advance training to iDirect customers
• Maintain and upgrade the training lab to the latest software release as and when required
• Provide feedback to the content developer on training material for continuous improvement
• Work with internal and external customers to make sure all requirements are met
• Able to travel in short notice when needed

Requirements:

• Minimum bachelor’s degree in Electrical/ Electronics/Telecommunications Engineering.
• 3-5 years working experience in SATCOM industry is preferred. Entry level applicants are welcome to apply.
• Working knowledge or practical experience with (added advantage)
• IP-based networks with a CCNA certification or above
• SATCOM knowledge and experience
• Knowledge with programming language or scripting experience
• Problem solving skills, analytical skills, and the ability to make decisions quickly.
• Meticulous and process orientated.
• Excellent customer service skills.
• Effective oral and written communication skills in English (with other languages will be advantage)
• Position based in Singapore.
• Onboarding training will be provided.