Key Responsibilities:

- Work closely with the Singapore team and Japan and global leadership team as well as the Group’s strategy team to identify development opportunities for online properties, evaluate business performance, and drive key strategic initiatives
- Business development for various marketplace platforms such as Lazada, Amazon, Shopee, Tiktok, etc.
- Respond to customer inquiries and concerns promptly through online chat, phone calls, and emails.
- Analyze sales performance, market competition, and trends to propose improvements.
- Handle order processing and resolve operational issues including logistics-related matters, complaints, discount codes, product reviews etc.
- Analyse and review product & campaign performances to improve marketing effectiveness and ROI.
- Grow online sales and other crucial online KPIs for the Singapore market.
- Monitor stock movement regularly and update stocks timely.
- Coordinate digital marketing efforts with the marketing teams and agencies to ensure there are clear ROIs on marketing spend.
- Create, prioritize, communicate, and implement strategic online initiatives and feature developments with both the Singapore and global Owndays team.
- Work with the marketing team to ensure successful campaign execution and customer adoption of online products/services.
- Drive cross-functional projects and manage a project from ideation to deployment across multiple time zones
- Develop and maintain key performance indicators (KPIs) to monitor business performance and identify areas for improvement

Requirements:

- 3-5 years of working experience in ecommerce or marketplaces.
- Digital savvy and comfortable with e-commerce software.
- Ability to work independently and explore e-commerce platforms.
- Strong time and project management skills.
- Proficient with MS Office applications.
- Media and internet savvy. Knowledge of live streaming and influencer

Audit Team

Our audit team supports businesses in this important compliance measure that builds transparency and a complete picture of your financial position and regulatory obligations. Using a global audit approach and methodology across all Grant Thornton firms, our team brings consistent, high quality audit services to companies across the globe.

Our audit team’s flat hierarchy and culture of teamwork brings about an openness where team members of any level can raise their ideas and concerns to leaders and career coaches. As our clients are companies that span across a vast range of industries, our team members gain valuable exposure to industries that they are interested in.

In addition to career coaching, the firm encourages our people to learn continually and pursue their professional qualifications. Through sponsored tuition fees, study leave, and the support of colleagues, our people are able to take the next step in a fulfilling career.

The role

The Funds Audit Manager - Audit is responsible for managing and leading audit engagements for a diverse portfolio of clients, particularly in the funds sector. The role involves strategic planning, review and oversight of audit projects, ensuring compliance with regulatory requirements and delivering high-quality audit services. The role requires strong leadership and team management skills, the ability to build and maintain client relationships, and a commitment to providing value-added insights and solutions. The role also includes contributing to the growth and development of the audit practice through business development activities and staying abreast of industry trends and regulatory changes.

Responsibilities

• Lead and manage audit engagements, particularly in the funds sector, ensuring adherence to timelines and budgets.
• Develop and implement audit strategies tailored to client requirements.
• Supervise, train, and mentor junior audit staff, providing technical guidance and support.
• Review and approve audit plans, workpapers, and reports to ensure accuracy and compliance with professional standards.
• Maintain up-to-date knowledge of regulatory changes and industry trends.
• Build and maintain strong client relationships, acting as the main point of contact and providing proactive advice and solutions.
• Ensure timely delivery of audit reports and financial statements.
• Collaborate with other departments to provide comprehensive services to clients.
• Manage client billing and ensure adherence to budget and timelines.
• Monitor industry trends and changes in regulations, adapting audit practices accordingly.

Qualifications and skills

• Bachelor’s degree in Accounting, Finance, or related field.
• CPA or equivalent professional certification.
• For Manager at least 6 years of audit experience, with at least 2 years in a supervisory role.
• Extensive experience in auditing funds, including mutual funds, hedge funds, and private equity.
• Strong knowledge of accounting standards and regulations (e.g., IFRS, GAAP, MAS).
• Excellent leadership, communication, and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Ability to manage multiple engagements and deadlines.
• Detail-oriented with a commitment to delivering high-quality work.
• Strong client service orientation.
• Ability to work effectively both independently and as part of a team

Job Description

• Oversee a portfolio of retailers primarily located in the US and Europe.
• Conduct thorough credit research and financial assessments while performing risk scoring for both existing and potential customers, adhering to the risk management framework.
• Prepare detailed credit memorandums for approval, providing recommendations for credit deviations or exceptions.
• Conduct regular monitoring of the portfolio through financial reviews, tracking performance metrics, and attending customer results briefings or calls.
• Identify and escalate potential credit risks, adverse developments, and market trends that could impact business operations.
• Collaborate effectively with customers, credit insurers, and internal stakeholders to facilitate deal origination, secure transaction approvals, and offer expert advice on credit matters.
• Utilize advanced Excel skills and data analysis techniques to evaluate sales, costs, and operational drivers, transforming data into actionable insights for stakeholders.
• Generate comprehensive credit reports that comply with internal policies and external requirements.
• Support ad hoc initiatives and special projects as needed.

Job Requirement:

• Collaborative team player with excellent interpersonal skills.
• Holds a degree in Business, Accounting, or Finance with 8-10 years of relevant experience, or equivalent professional qualifications.
• Proven ability to independently conduct credit assessments, financial analysis, and forecasting, preferably with experience in banking or credit rating agencies.
• Demonstrates strong analytical capabilities, adaptability, and a proactive learning mindset.
• Skilled in effectively presenting findings and proposals to stakeholders, both through verbal communication and well-structured written reports.
• Thrives in fast-paced, entrepreneurial, and innovative work environments.
• Knowledge of trade finance, supply chain processes, and data analytics is advantageous.
• Familiarity with AI integration in credit processes is a valuable asset.
  

Other:
-AWS provided

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START YOUR REWARDING CAREER WITH US NOW!

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Interested Candidates, Please send your Detailed Resume to: [email protected]

WE REGRET TO INFORM THAT ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED

Manfield Employment Services Pte Ltd (Lic. No: 95C2823)

Posting Personnel: Leroy Lok

EA Personnel Reg No.: R2090115

By sending your job resume to us, it shall be deemed that you have agreed and hereby give your consent to MANFIELD in collecting, using and/ or disclosing your personal data for the purpose of accessing and processing your job application and/ or for future job opportunities within MANFIELD and/ or with the client(s) of MANFIELD. If you wish to withdraw your consent, please notify us. Kindly visit our company website for more information on the Privacy Policy.

Job Overview:

We are seeking a highly skilled and Creative Content Manager to join our dynamic marketing team in the corporate banking. The ideal candidate will have a pulse on the latest social media trends and viral content, boasting a strong personal following and a knack for creating engaging, shareable content in the B2B environment. This individual should have a solid understanding of how social media platforms and their algorithms work, with the ability to tailor content for maximum visibility and impact, especially LinkedIn. The candidate should be data-driven, analytically minded, and possess an excellent command of both English and Chinese.

Key Responsibilities:

• Content Creation & Strategy: Setting content strategy and driving engagement on our social platforms targeted at corporate clients. Develop and implement engaging social media content that aligns with the bank's brand and marketing goals, ensuring posts are optimised for reach and virality.
• Content Production: Oversee the creation of multimedia content, including videos, graphics, and written posts, ensuring high-quality and engaging material that resonates with the target audience.
• Trend Monitoring: Stay updated on the latest social media trends, fads, and platform updates to incorporate into the bank's social media strategy.
• Audience Engagement: Build and foster a community around the bank’s social media channels by actively engaging with followers and responding to feedback.
• Platform Mastery: Utilise expertise in social media algorithms to adapt content strategies that maximise organic reach and engagement.
• Performance Tracking: Analyse social media metrics and translate insights into actionable strategies to improve performance, engagement, and conversion rates.
• Bilingual Content: Create, review, and post content in both English and Chinese to effectively engage a diverse audience.
• Collaboration: Work with cross-functional teams, including design and marketing, to ensure cohesive messaging across all platforms.
• Campaign Management: Support marketing campaigns by generating content tailored for social media that enhances reach and campaign effectiveness.
• Creative Experimentation: Regularly test new ideas and formats to stay ahead of the curve and drive continuous improvement.

Qualifications:

• Experience: Demonstrated experience in social media management and content creation. Experience working with financial institutions is a plus. Familiarity with the use of various AI tools in content production.
• Skills: Strong understanding of backend algorithms for major social media platforms (e.g., Instagram, Facebook, LinkedIn, TikTok, WeChat).
• Creativity: Proven ability to create content that captivates and drives engagement.
• Analytical Skills: Data and results-oriented with the ability to analyse key performance indicators and make data-driven decisions.
• Language Proficiency: Excellent command of spoken and written English and Chinese.
• Personal Presence: Strong social media following that reflects knowledge and execution of successful content strategies.

Preferred Attributes:

• Adaptable & Agile: Ability to quickly adapt to new social media trends and shifts in the digital landscape.
• Team Player: Collaborative mindset and capability to work effectively with marketing teams and other departments.
• Strong Communicator: Excellent communication skills to share ideas, insights, and creative concepts.
• Innovative Mindset: Willing to experiment and take calculated risks to develop breakthrough content.
• Social Driven: Experience with influencer engagements and partnerships is a plus.

Why Join Us? Join a forward-thinking team in the banking industry that values creativity, innovation, and strategic thinking. You will play a key role in shaping our social media presence, driving engagement, and contributing to the bank's brand success in the digital space.

Application Process: If you are passionate about social media and meet the qualifications, we encourage you to apply. Please submit your resume, a cover letter, and examples of past social media work.

Internal ref: 9370

Regards,

Lini

Recruitment Consultant

R22108463

Responsibilities and Accountabilities:

Strategic Business Development and Market Expansion

• Develop and implement business development strategies to drive growth within the Non-Ferrous Metals sector, focusing on both existing markets and new opportunities.
• Identify, assess, and pursue new business opportunities, including partnerships, joint ventures, acquisitions, and market expansions.
• Analyze industry trends, competitive dynamics, and market demands to identify opportunities for product and service innovation, market entry, and expansion.
• Lead efforts to expands the company’s market presence by identifying high-potential regions, sectors, and customer bases for Non-Ferrous Metals products.

Client Relationship Management

• Build and nurture strong, long-term relationships with key customers, stakeholders, and partners, including large industrial clients, manufacturers, and distributors.
• Manage client accounts and identify cross-selling or upselling opportunities to increase revenue from existing customers.

Sales and Revenue Generation

• Drive sales growth by leading the sales efforts for Non-Ferrous Metal products and services, working closely with the sales and marketing teams.
• Monitor market trends and customer feedback to tailor offerings to meet customer needs and increase market share.
• Develop pricing strategies and negotiation tactics to secure profitable contracts while ensuring customer satisfaction.

Partnerships and Negotiations

• Lead contract negotiations with customes, suppliers, and partners to ensure favorable terms, compliance with reglations, and long-term business success.
• Cultivate strategic alliances with suppliers, technology providers, and other stakeholders to enhance the company’s capabilities in the aluminum industry.
• Negotiate key agreements related to supply chain management, distribution, and joint ventures.

Project Identification and Feasibility Analsis

• Identify and evaluate new Non-Ferrous Metals related projects, including product innovations, market diversification, or expansion into new industries (e.g. automotive, aerospace, construction).
• Conduct feasibility studies and financial analysis for new projects and provide recommendations to senior management.
• Develop business cases and investment proposals to secure internal approval and external funding for new initiatives.

Market Research and Competitive Analysis

• Conduct in-depth market research to stay ahead of industry trends, customer needs, and emerging technologies in the aluminum market.
• Monitor competitor activites and assess their strategies to ensure the company remains competitive in pricing, quality, and delivery.
• Analyze demand fluctuations, supply chain dynamics, and potential risks in the aluminum market to anticipate challenges and develop proactive solutions.

Sustainability and Innovation Initiatives

• Advocate for sustainable business practices and green technologies within the Non-Ferrous Metals industry, ensuring the company’s products and operations meet environmental standards.
• Identify new poduct development opportunities, including lightweight aluminum, recycled aluminum, and solutions for green energy sectors.
• Stay updated on technological advancements and innovations in the aluminum industry, such as automation, aluminum recycling, and energy-efficient processes, and integrate them into the company’s growth strategy.

Leadership and Team Collaboration

• Foster collaboration between cross-functional teams, including sales, operations, and corporate departments, to exeute business development strategies.
• Provide leadership in driving a high performance culture, fostering innovation, and ensuring team accountability.

Requirements:

• Bachelor Degree is preferred but not essential.
• At least 5 years of experience in business development, sales, or strategic planning, preferably in the Non-Ferrous Metals sector.
• Strong ability to analyze market trends, conduct competitive analysis, and development business cases.
• Proven track record in negotiating contracts and forming strategic partneships.
• Experience in leading and developing high-performing teams, collaborating across departments.
• Excellent interpersonal and communication skills, with the ability to engage stakeholders at all levels.
• Possess good understanding of sustainability trends in the aluminum industry and a commitment to green initiatives.
• Experience working with global teams and possess good understanding of regional market dynamics and customer behavior in different geographic areas.
• Ability to thrive in a fast-paced, competitive, and evolving industry.
• Ability to travel as needed to explore new markets, meet clients, and attend industry events.

Our Benefits and Perks

• Flexibility & Time Off: Hybrid work model, Flexible Benefits, Paid time off (e.g. Caregiver leave, Birthday leave)
• Professional and Personal Development: Study and Exam Leave, Educational Subsidies, Regional and Global Learning Programs
• Health & Well-being: Employee Assistance Program, Group Health Insurance, Employee Engagement Program & Activities

Our Commitment

At SCAO, we value the diversity of background, culture, experiences, skills and views that our people offer.

We are committed to building an environment free of unfair discrimination and harassment that enables all to perform at their best, regardless of nationality, race, ethnicity, religion, age and other attributes.

• Job Posting TitleJob Posting TitleManager, Supplier Quality
• Job Description SummaryJob Description SummaryResponsible for leading and managing Supplier Quality of Singapore Operations and work closely with external vendors to ensure the needs of the business are met through timely resolution to high impact supplier non-conformances.
• 
  

Hiring Requirements

Job Details

Collective Agreement Details

• Job DescriptionJob DescriptionRoles & Responsibilities
  Develop and provide strategic direction for overall Supplier Quality of Singapore Ops including cost of poor quality, quality assurance, regulatory compliance and part conformance.
  Appointed as main supplier focus point of contact to develop and perform customer presentations on major/critical investigations
  Lead, direct, evaluate and develop Supplier Quality Engineers to ensure their work meet established overall operations’ targets and standards through support activities such as methods and procedures, planning and revision, gage planning and review, quality and reliability engineering, review and disposition of material variances
  Support GOPS central level with corrective actions & recovery efforts for assigned suppliers.
  Liaise with GOPS Supplier Quality Lead on metrics, ZDP, CAB, urgent needs/ feedback from sites and supplier issues impacting multiple sites.
  Liaise with GOPS Supplier Quality lead on supplier status, performance and escalation / help needed.
  Execute Supplier’s Quality Business Review and ZDP activities with high pain and poor performing suppliers.
  Manage Supplier Performance metrics for the sites, i.e. Clinic Metrics, Management reviews, CABs, Non-Negotiable, present current status to leadership team and recovery efforts.
  Support Procurement/Accenture with RTV’s and RMS requests when product to be returned is needed to support an investigation.
  Review and approve supplier ETQ responses – driving to best mistake proof level as possible, ensuring the solution is robust.
  Qualification and Education Requirements
• Degree in Mechanical / Manufacturing / Production Engineering.
  MBA or a higher degree in a relevant field is advantageous.
  At least 12 years’ experience in a Precision Engineering / Manufacturing / Quality environment inclusive of at least 5 years in management position.
  Strong and sound knowledge in the concept of Continuous Improvement and Quality Assurance initiatives.
  Good analytical and technical problem-solving skills.
  Effective communication and interpersonal skills with excellent people management and leadership skills.
  

Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

The Import Planning Manager is the cornerstone between campaigns emanating from UCAN, LATAM, and EMEA and campaigns for those titles in APAC markets. Through long-lead strategic partnerships with campaign lead(s) in the home market, the Import Planning Manager will identify, prioritize, and contribute to the strategic development of APAC import campaigns, ensuring that import campaigns are best set up for success and drive business impact in APAC.

As a regional thought partner to APAC XF Marketing teams and a regional representative for XF Marketing teams based in UCAN, LATAM, and EMEA, the Import Planning Manager will focus on the five core areas of responsibility below. The position is based in Singapore.

Key Responsibilities:

STRATEGIC PARTNERSHIP

• Build strong working relationships with key Marketing stakeholders in export markets across UCAN, LATAM and EMEA.
• Inform upstream strategy for import title campaigns, acting as pan-APAC campaign lead during early strategic development - responsible for voicing the perspective & needs of APAC markets, as relates to campaign strategy, positioning, the creative suite and/or scheduling.
• In close partnership with campaign lead(s) in the home market, provide regional input into campaign briefs - setting campaigns up for success to resonate in APAC.

IMPORT CAMPAIGN HUB

• Strong APAC IQ/EQ, ability to distill the complexities of the region ex-APAC.
• Proactively seek to understand APAC market strategies, nuances and ambitions for import campaigns, ensuring that campaign lead(s) in the home market are aware of, and aligned with, this information.
• Throughout campaign development and rollout, focus on strategic and creative efficiency across APAC: identifying great ideas that can scale and being able to socialise, absorb, organise, and address cross-functional feedback for the benefit of campaign lead(s) in the home market.
• Maintain an overview of global core campaign ideas and champion the opt-in and/or execution of those ideas within APAC.
• Strong understanding of import campaign execution in region, which can be consolidated & communicated to regional partners, e.g. Content & MarComms LT.

REGIONAL MARKETING HUB

• Strong APAC IQ/EQ, ability to distill the complexities of the region ex-APAC.
• Full knowledge of the global content slate & key business initiatives.
• Holistic purview on APAC market strategies, nuances, and ambitions for new/ongoing slate initiatives alongside broader business initiatives.
• Strong understanding of non-single-title project execution in region, which can be consolidated & communicated to regional partners / LT.
• Lead, distill, and socialize project inspiration, performance, and learnings.

REGIONAL CENTREPOINT FOR BRAND, ADS, GAMING & PRODUCT MARKETING

• Regional point person for centralized Brand initiative input & comms.
• Regional leadership of Product Mktg comms & partnership with Ads team.
• Proactive approach in Gaming oversight for the region.
• Pan-APAC Marketing lead for live programming initiatives.
• Pan-APAC Marketing lead for global initiatives (e.g. TUDUM, Geeked Week).

TITLE & CAMPAIGN ANALYSIS

• Through long-lead planning, proactively identify titles for APAC import and socialise title-specific detail to best equip teams for decision-making and budget allocation.
• Lead, distill and socialise import campaign performance and learnings.

WORKFLOW OPTIMISATION

• Seek innovation opportunities in the way that we work cross-functionally on import campaigns by identifying new workflows to bring optimisations and efficiencies.

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

As a Manager, Product Operations you will play a pivotal role in bridging the gap between our customers, commercial and product teams. You will directly contribute to the direction of Airwallex’s product strategy, proposition and operational functions that will scale our Product organization. This role can be based in our Singapore, Hong Kong, Me offices.

What you will do:

• Drive product-market fit across Airwallex’s entire product suite globally by working closely across product, sales, marketing and strategy teams
• Taking a hands-on approach, build a deep understanding of our customers, market, competitors with commercial and product feedback loops to shape an effective product and commercial strategy
• Build out the operational processes necessary for the wider product organization and cross-functional teams to execute on our strategy at quality, speed and scale through our intense global expansion and growth phase
• Deliver thoroughly researched key recommendations and well-structured updates to senior stakeholders including the CEO, SVP of Product, and wider product and commercial leaders

What you will bring:

• 6+ years of experience in Product, Strategy and/or Operations
• 4+ years experience with top-tier strategy/management consulting firms
• Experience conceptualizing and executing on go-to-market strategies
• Bachelor’s degree or higher, with demonstrated academic achievement
• Self-starter that can identify and prioritize opportunities to focus on - You are willing to roll up sleeves and go deep into the assigned problem
• Track record of collaborating across teams – You can effectively partner with sales, operations, design, marketing, product and data analytics
• Strong written and spoken communication skills - you’re able to articulate complex concepts in a simple way
• Strong analytical and first principles-led problem solving skills
• Technology, financial services and experience in a hyper-growth environment is good to have

We believe that challenges are best solved together. That’s why, when you join us, you become part of a diverse and global community of problem-solvers. You'll find an unexpected mix of people who bring their unique expertise to build trust in society and tackle important issues. Here, we welcome and encourage you to lead with value and inspiration, question and challenge assumptions, as well as embrace new opportunities to deliver quality outcomes in exciting and unexpected ways, all with the support of technology.

At PwC South East Asia Consulting, we help businesses to work smarter and grow faster. We partner with our clients to build effective organisations, innovate and grow, reduce costs, manage risk and regulation and, leverage talent. Our aim is to support businesses in designing, managing and executing lasting beneficial change.

PwC’s South East Asia Consulting practice provides a comprehensive range of professional services and experience to deliver large scale, cross territory transformation projects, wherever our clients need us to be – from strategy through to execution.

About the Team

A career within Workforce Transformation services is an opportunity to help our clients on their talent strategies and deliver extraordinary business results through their people. We focus on evaluating and managing their unique challenges so our clients can maximise their return on the overall investment in human capital and create sustainable value.

About the Role

As a Senior Manager, you’ll lead a team of problem solvers, helping to solve complex business issues from strategy to execution. You will be responsible for growing and adding value to your client portfolio through projects in the field of HR Transformation, Change Management, Leadership, Culture, Organisation Design, Workforce Transformation and People Analytics.

PwC Professional skills and responsibilities for this management level include but are not limited to:

• Defining, structuring and implementing improvements to the operation of the HR function, based on business objectives and strategic imperatives of the client organisation including goals, vision, mission, and operational plans
• Maximising organisational and HR performance and establish a culture focused on optimising business value
• Leading and delivering client engagements and collaborate with senior stakeholders and executives, their team and our internal cross line of service and capabilities teams to determine and lead new opportunities
• Managing teams to ensure on time, on budget delivery and achievement of outcomes
• Defining and developing strategies, roadmaps deliver projects which help address our clients’ evolving needs along the dimensions of insight, efficiency and effectiveness, and control
• Maintaining continuous communication with key stakeholders in support of the people strategy, and plan and solicit feedbacks, to uplift the programs and capabilities
• Driving the sales cycle and help with practice development and eminence building
• Supporting development of junior consultants by actively guiding them
• Demonstrating strong technical and relationship management skills with senior stakeholders
• Being abreast of best practices and frameworks, to sustain a best-in-class and highly innovative program

About you

• Demonstrates problem solving skills and the ability to work in complex and dynamic environments, including senior stakeholders
• Demonstrate project leadership experience handling multiple projects simultaneously
• Minimum 7 years of relevant experience within the human capital domain
• Excellent verbal and written communication skills
• Experience managing, coaching and mentoring junior team members
• Ability to build and sustain client relationships
• Collaboration and participation within a highly diverse and inclusive team
• Ability to work independently and lead projects or large streams of work
• Good subject matter knowledge across a range of HR/workforce-related capabilities such as HRT/change management/leadership/organisation design
• Ability to multitask and prioritise workload with good working knowledge of Microsoft Office suite

Expected Outcomes

• Effective Change Management: The contract Change Manager will help design and implement change management plans, ensuring smooth transitions and effective adoption of Salesforce.

• Quick Adaptation to Government Norms: Experience in public sector projects equips the manager to understand and operate within government protocols.

The ideal candidate:

• Minimum 3 years of Change Management experience.

• Has proven experience in CM frameworks (Prosci ADKAR, Kotter, McKinsey 7s etc.) and tools (e.g., Jira, ADKAR).

• Possesses strong communication skills to facilitate cross-functional collaboration.

• Demonstrates adaptability and a growth mindset, particularly in a fast-paced, iterative work environment

Key Responsibilities

• Change Strategy Execution: Develop and execute change management strategies that align with project goals and public sector guidelines.

• Training and User Support: Conduct training sessions, workshops, and provide ongoing support to promote user adoption and mitigate resistance.

• Stakeholder Engagement: Work closely with government officials and stakeholders to ensure transparency and clear communication.

• Regulatory Documentation: Maintain change logs, training materials, and ensure compliance with public sector requirements.

Role Overview:

The IT Account Manager will develop and manage customer accounts, identify new business opportunities, and deliver IT product and solution sales. This role requires relationship building, sales expertise, and collaboration with internal teams to ensure customer satisfaction and achieve sales targets.

Key Responsibilities:

• Build and maintain strong relationships with existing customers.
• Develop new business opportunities through cold calling, networking, and industry contacts.
• Work with pre-sales, professional services, and support teams to deliver solutions.
• Achieve sales targets by identifying and closing sales opportunities.
• Understand IT products, solutions, and services to address customer needs.
• Prepare and present value propositions, negotiate terms, and close deals.
• Report customer activities and market insights during weekly sales reviews.

Requirements:

• 2–3 years of sales experience in the IT industry.
• Knowledge of IT products and solutions.
• Strong presentation, communication, and negotiation skills.
• Proven track record of meeting sales targets.
• Diploma in any discipline.

Work Environment & Benefits:

• Friendly and supportive workplace.
• Work-life balance with remote working options.
• Attractive commission structure on gross profit.
• Transport allowance and mobile claim reimbursement.
• Free access to building amenities like a swimming pool, gym, tennis court, and BBQ facilities.

Rajkumar Renganathan

EA Licence Number: 23C2060 Registration ID is R1983662

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

1. Legal and Compliance Support

• Assist and support the Compliance & Legal Team in reviewing and interpreting laws, regulations, and internal policies, particularly those related to civil, commercial, and banking laws.
• Conduct reviews and analysis of legal documents, contracts, agreements, and other legal forms to identify risks and ensure compliance with regulations.
• Prepare and maintain accurate legal records, reports, and documentation in a systematic manner.
• Monitor, track, and research changes in relevant laws, regulations, and guidelines from regulatory authorities (e.g., MAS, financial industry bodies) to ensure the bank’s compliance.
• Assist in reviewing and responding to requests for legal input regarding laws and guidelines from other departments or regulatory bodies.

2. Risk Assessment and Advisory

• Support the team in analyzing compliance risks related to business operations and relationships with external stakeholders.
• Assist in drafting recommendations for the management team to ensure adherence to legal and regulatory standards.
• Evaluate legal and compliance risks in contracts, business agreements, and projects to protect the bank’s interests.

3. Follow-Up and Task Management

• Track, follow up, and coordinate on compliance and legal tasks assigned by the Head of Compliance & Legal.
• Ensure timely completion of tasks related to audits, regulatory reporting, and internal compliance reviews.
• Coordinate and liaise with internal teams and relevant regulatory authorities to gather required legal information and documentation.

4. Process Innovation and Development

• Contribute ideas and assist in developing innovative workflows or tools to improve the efficiency of the Compliance & Legal team.
• Support process improvements to ensure accuracy, timeliness, and compliance with evolving legal and regulatory requirements.

5. Ad-Hoc Duties

• Assist and perform other tasks as assigned by the Head of Compliance & Legal Team, including legal research, preparation of compliance checklists, and participation in special projects.
• Assist to follow up and review requests from regulatory bodies, internal departments, and external partners for legal and compliance-related matters.

Requirements

• Bachelor’s degree in Law (LL.B.) from a reputable university, with specialization in civil, commercial, or banking law preferred.
• Minimum of 3 years’ experience in compliance, legal, or regulatory roles, preferably in a banking environment or law firm.
• Experience handling regulatory matters, including tracking legal updates and responding to external requests on an ongoing basis.
• Proficient in legal research, drafting, and reviewing documents.
• Familiarity with MAS regulations, local compliance and relevant laws and practices.
• Strong proficiency in Microsoft Office tools (Word, Excel, PowerPoint) for document preparation and reporting.
• Strong organizational and time management skills to handle multiple tasks and deadlines effectively.
• Good interpersonal and communication skills to collaborate with internal teams and external regulatory authorities.
• Must be proactive, hands-on, and detail-oriented in task execution, with opportunities to gain practical experience in legal compliance and regulatory support.
• An innovative mindset with a focus on improving processes and workflows within the team.

We’re looking for a Service Delivery Manager with experience in ICT service delivery, cloud solutions, and public sector projects. The SDM will lead the seamless delivery of critical services, acting as the primary point of contact for stakeholders and ensuring high-quality implementation, support, and management of ICT systems.

Key Responsibilities:

• Act as the single point of contact (SPOC) for all service delivery matters, including meetings, timelines, and service performance.
• Manage end-to-end service delivery by coordinating with cross-functional teams (Infrastructure, Security, and others) to ensure timely and efficient implementation.
• Oversee critical tasks, including system designs, change requests, equipment procurement, and documentation updates.
• Ensure compliance with government cybersecurity standards and manage risks by identifying issues and proposing mitigation measures.
• Lead monthly service reviews, progress updates, and ensure proper inventory and documentation of all hardware/software.
• Collaborate with vendors, internal teams, and public agencies to troubleshoot and resolve issues efficiently.

Candidate Requirements:

• 5+ years of experience in ICT service delivery, preferably in government or public sector environments.
• Hands-on experience with cloud solutions (e.g., AWS, Azure, GCP) and network infrastructure.
• Proven ability to manage large-scale ICT services and multi-stakeholder environments.
• Strong leadership, communication, and stakeholder management skills.
• Familiarity with service management processes and tools (e.g., JIRA, ITSM platforms).

1. Develop and implement an effective compliance program to identify, evaluate and manage compliance risks in business activities and statutory limits. This involves understanding the regulatory landscape, conducting thorough risk assessments, and implementing robust monitoring and reporting mechanisms.
2. Providing guidance to Management regarding adherence to laws and regulations, as well as keeping them updated on any new regulations that may arise. It involves ensuring that the organization operates within the legal framework set by authorities and stays informed about any changes in regulations.
3. Stay abreast of changes in laws, regulations, and industry best practices to align with the most current industry standards and regulations.
4. Educating and training employees on regulations and industry standards.
5. Monitor and test compliance effectiveness by performing compliance testing includes actively checking and assessing whether the established compliance measures are working effectively to ensure that the organization is meeting its legal and regulatory obligations.
6. Work with other departments to ensure compliance with regulations.
7. Prepare and update compliance regulatory report for submission to Head Office/ Internal Management on periodic basis.
8. Perform data protection duties as a Personal Data Protection Officer safeguarding and managing personal data in compliance with data protection regulations.
9. Perform Anti-Money Laundering (AML)/ Countering the Financing of Terrorism (CFT) compliance within the Branch as follows:

• Investigate, process and maintain a log of suspicious transactions reporting and ensuring speedy and appropriate actions to any matter in which money laundering or terrorist financing is suspected.
• Advising and training Management and staff on development and implement internal policies, procedures and controls on AML/CFT.
• Carry out, or oversee the carrying out of, ongoing monitoring of business relations and sample review of accounts for compliance with the MAS 626 Notice and Guidelines.
• Review KYC Form and source of funds declaration.
• Review compliance policies and procedures to ensure compliance with MAS Notices.

Qualifications:

1. Bachelor's degree in law, business, or a related field.
2. 5+ years of experience in compliance management.
3. Strong understanding of applicable laws, regulations, and industry best practices.
4. Excellent analytical and problem-solving skills.
5. Strong communication and interpersonal skills.
6. Ability to work independently and as part of a team.
7. Strong organizational and time management skills.
8. Experience in developing and delivering compliance training.
9. Ability to speak Thai will be an added advantage

• Lead a team and manage outsourced services to ensure quality work and routine maintenance.
• Perform regular inspections for cleanliness, safety, and operational readiness and follow up on rectifications and recommend improvements.
• Handle budget planning, manage reports, review contracts, evaluate vendor performance, and oversee quotations/tenders for maintenance and repairs.
• Ensure compliance with regulations, conduct fire evacuation drills, and maintain fire protection systems.
• Coordinate with authorities, secure licenses, maintain records, and attend to additional duties assigned by management.

Requirements:

• Degree in Building Management or equivalent
• At least 4 years of working experience in handling Commercial Buildings.
• Possess strong leadership abilities with excellent interpersonal and communication skills.
• Positive, customer-service-oriented attitude.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Responsibilities:

• Act in command in the absence of Assistant Front Office Manager, supervise sections in Front Office, such as front desk, operator and concierge services. Monitor the junior staff’s conduct and job performance and to ensure that all staff project a positive corporate image to guests.
• Ensure that guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy. Assist in checking in / out of guests.
• Assist to inspect rooms assigned to VIPs before their arrival. Meet and escort the VIPs to their rooms and ensure that the complimentary amenities are provided. Ensure that relevant persons and Departments are informed of the VIPs.
• Initiate correspondence regarding enquiries, reservations, and complaints. Check housekeeping discrepancy report; report any variance and take corrective actions.
• Perform duties pertaining to security such as directing guests reporting incidents, thefts, or any offences to the Security department for assistance and handle matters concerning guest’s undesirable conduct in rooms / public areas or undesirable persons loitering around in co-ordination with the security department.
• Be alert and report any faults, defects and unusual activity of the property to relevant departments
• Maintain cash float amount in accordance with expected occupancy. Authorise rate and room changes, paid outs, cash advances, acceptance of cheques according to procedures and credit policies.
• Responsible for training of all front desk staff including planning, organising and conducting OJT.
• Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue. Assist to maximise revenue and occupancy from group allotments.
• Directly responsible for the evacuation of staff and guests during a fire or any security threat in co-ordination with the security department.
• Follows up in credit limit report, ensure all guests balance checked daily.
• Counsel, coach and mentor individual associates as required to drive initiative, performance and consistency.
• Ensures that the Hotel’s properties and facilities are protected and are kept in good working condition. Reports any loss or damage to the Hotel’s properties and facilities promptly and appropriately.
• Carries out any other reasonable duties and responsibilities as assigned by superior.

Requirement:

• Minimum 5 years' experience in Front Office supervisory role, thoroughly familiar with front office reception functions
• Prior experience in a 5 star hotel will be of an advantage
• Proficient with Opera system
• Customer service centric with high level of flexibility & adapability
• Able to work under pressure & fast paced environment
• A strong team leader & team player

PARKROYAL COLLECTION Pickering, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.

We regret that only shortlisted candidates will be notified.

The Company

Our client, in the Technology consulting industry, is seeking an experienced HR Manager with a specialization in Technology sector, to oversee all aspects of human resources practices and processes.

The Role
The ideal candidate for this role should possess a high level of expertise in HR, will exhibit strong decision-making skills along with a deep understanding of hiring within a technology-driven environment and responsibilities include:

• Supervise the HR department in overseeing all encompassing HR functions

• Initiate enhancements to HR operations and infrastructure, ensuring precision, adherence to regulations, and productivity

• Evaluate and enforce required modifications to the payroll system, such as system transition

• Examine and refresh company policies and employee guidelines to ensure they are up-to-date and follow labor laws and industry standards

• Collaborate with pertinent stakeholders to manage pay packages for newcomers or internal transferees

• Manage payroll operations to ensure on-time and accurate salary disbursement

• Oversee the handling of HR-related documents including employment agreements, role modifications, and contract terminations

• Handle conflict management, disciplinary actions, and complaint procedures

• Work closely with leaders to implement effective strategies for employee retention

• Plan, organise, and conduct company-wide events aiming towards a positive, cohesive work environment

• Head the yearly performance evaluation practice

• Coordinate with insurance providers or brokers to manage the purchase and renewal of group general and medical insurance

• Investigate trends in salaries and rewards to ensure a competitive and fair system

• Summarize and verify regional payroll data

• Act as the point of contact for any additional miscellaneous projects as needed.

Your Profile

You should have a degree in HR or Business or any related discipline, relevant HR certifications such as IHRP will be advantageous. You bring along 7 years’ experience in a similar capacity. You are people-oriented, and results driven, possess the competency to build and manage interpersonal relationships at all levels, have an in depth knowledge of the labour law and HR best practices.

Apply Today

Please send your resume, in WORD format only and quote reference number SK13072021, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence no.: 07C5595 | Susan Koh EA Registration no.: R1107882

Job Description:

Internal Engagement and Problem Sourcing

• Actively communicate with Prudential's LBUs to source problem statements and ideas for the AI product incubation process
• Schedule and support leads in regular engagements e.g. workshops, meetings, and brainstorming sessions with LBU teams to identify potential AI solutions.
• Coordinate with key internal stakeholders e.g. Prudential comms, to promote and manage the relationships and support AI Lab success
• Promote the AI Lab's capabilities and success stories internally to drive engagement and participation.

Product Management

• To support the development and delivery of AI Lab Use Cases as approved by AI Lab Sterring Committee and in accordance with the schedules set in product calendar. This includes all stages within the process ranging from insights into customers / distributors / competitors, product ideas generation, feasibility evaluation and conversion of idea into product design, ensure competitiveness in product pricing, product launch, post-launch review/ monitoring and recommendation for potential enhancements.
• Collaborate with team members, internal/ external stakeholders to ensure timely and accurate delivery and execution of product implementation including product marketing/ customers’ materials, system requirements, product approval materials, User Acceptance Testing etc.
• To support the conduct of market intelligent study via regular structured product focus group to meet up with distributors, market watch and monitoring of new product launches by competitors for analysis to generate ideas and collect feedback for insurance products.
• To support on projects relating to changes due to new regulatory/PCA requirements and new systems, which include coordination with other project stakeholders such as IT, Operations, Distribution, Actuarial and Compliance.
• Organization and preparation of Product Steering Committee meetings for life insurance products.
• To support the delivery of department specific reporting and updates such as QBPR updates, PCA Product Approval Condition Monitoring, FATCA Reporting, Board Paper and PIDM Reporting.
• To support the delivery of risk management reporting such as incident reporting, risk and control self-assessment (RCSA) and any other risk reporting
• Provide on-going product support in all matters related to products including campaigns.
• Collaborate with the team members to provide timely and accurate delivery and response to product queries from internal and external stakeholders.
• Coaching and guidance to supporting executives and interns.

Reporting and Collaboration

• Report directly to the AI Lab Program Head, providing regular updates
• Collaborate closely with the AI Lab's technical and program management teams to align with AI Lab’s overall objectives
• Contribute to the development and implementation of the AI Lab's strategic roadmap

Who we are looking for:

• Bachelor's or Master's degree in Business, Marketing, Communications, or a related field
• Proven experience (3+ years) in partnership management, business development, or ecosystem engagement
• Network within the AI and innovation ecosystem, including startups, academia, and government agencies
• Excellent communication and presentation skills, with the ability to engage diverse stakeholders
• Familiarity with AI technologies and their applications in the insurance industry
• Passion for innovation and a drive to position Prudential at the forefront of AI in the insurance industry

Key Responsibilities

• You have the ownership, responsibility, and leading a team to drive the performance of assigned Strategic Client’s.

• Work together with Head of Strategic Account Team and Trade Team, to develop strategies and growth plans.

• Preparation of key business quotations, bid submission and daily business coordination across Fareast agencies.

• Recommend service enhancements and/or service deficiencies to enhance service capabilities.

• Work with relevant internal stakeholders to upkeep service line agreements with clients.

• Actively using Microsoft power bi tools or/an analytical tool to monitor performances and business expectations.

• Prepare and present business propositions.

• Participate in follow-up meetings on business commitment and quarterly review with Regional Strategic clients.

• Preparing, maintaining and distribution of service contracts and FMC Filing (USA trade).

• Achieve volume fulfillment targets set by management.

Who We Are Looking For

• Minimum Degree qualified, preferably in the field of Maritime or Logistic and Supply Chain.

• Minimum 3 years’ experience in client management for transportation industry.

• Microsoft Office (Word, Excel, Outlook, Power Points and Power BI).

• Ability to multitask and prioritize tasks that are more critical.

• Strong verbal and written communication skills.

• Ability to work under stress and tight timelines.

• Meticulous and detail oriented.

• Believer in teamwork.

About the company

Present in over 60 countries, our client is a multinational firm in the construction industry. They are looking for an experienced Assistant HR Manager to focus on recruitment and talent management for the corporate employees.

About the job

This is a newly created role who will report to the Senior HR Manager. Supporting the Singapore office, you will:

• Oversee and focus on areas including talent acquisition, performance management, budget and workforce planning, talent management and HR policy
• Manage key stakeholders across various business units to drive HR strategies
• Drive, implement and improve HR policies and programmes in alignment to business objectives and local legislation
• Support other HR initiatives and regional projects

Skills and experience required

• Degree in Human Resources, Business Administration or equivalent
• Minimum 5 years’ of HR experience
• Strong communication skills and relationship management
• Solid knowledge of local labor legislation and practices of Singapore
• Initiative, independent and self-motivated

Responsibilities

• Evaluate loan applicants by conducting in-depth credit assessments and analysing financial stability, repayment capacity, and overall creditworthiness.
• Maintain a proactive approach to addressing credit risks and delinquencies by implementing suitable remedial actions when necessary.
• Build strong relationships with SME clients, ensuring their inquiries, concerns, and requests are addressed effectively.
• Collaborate closely with internal teams, including credit analysts and legal staff, to ensure accurate and timely loan documentation and processing.
• Develop tailored financial solutions by gaining a thorough understanding of clients' industries, market trends, and unique business needs.
• Identify and source new lending opportunities within the SME segment through lead generation and prospecting activities.
• Oversee a portfolio of SME loans, monitoring repayment behavior, compliance with agreements, and overall loan performance.
• Guide clients through the loan application process, assisting with documentation preparation and ensuring a smooth approval and disbursement experience.

Requirements:

• At least 1 year of experience in business development for SME Loans in a financial institution or broker.
• Proven success in managing SME loan portfolios, achieving lending targets, and mitigating credit risks effectively.
• Excellent communication and interpersonal skills
• Ability to establish rapport with clients and stakeholders and negotiate effectively.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L739Y773

Job Summary

Reporting to Head of Legal and Risk, you will work closely with the business units and be responsible for managing the full range of compliance matters.

10 years of experience in a compliance role within a Singapore licensed trust company or MAS licensed firm would be advantageous (not strictly necessary)

Job Description

(A) Principle duties and responsibilities

• Manage, supervise and lead the compliance team, setting clear objectives and providing ongoing training
• Ensure compliance with all relevant laws, regulations, and guidelines issued by the Monetary Authority of Singapore (MAS) and other applicable regulatory bodies.
• Monitor, keep abreast and interpret changes in regulations, laws and industry practices that may impact the business and communicate such changes to the relevant stakeholders and staff
• Lead, support and from time to time, update the impact assessment and periodic review of the firm’s compliance program to meet regulatory requirements and changes.
• Assist in developing, updating and implementing compliance related policies, procedures, and workflows that are related with relevant regulations and industry best practices e.g. notices and guidelines as issued by MAS from time to time
• Conduct periodic compliance risk assessments to identify potential compliance vulnerabilities and provide mitigation strategies
• Conduct gap analysis across business functions, as well as collaborate with stakeholders across the company to enhance compliance controls
• Oversee the FATCA and CRS due diligence and reporting

(B) Governance and Reporting

• Participate in client classification, risk rating, KYC and transaction monitoring. Familiarity with regulatory requirements of AML and CFT and other applicable laws and regulations
• Serve as the primary point of contact for all compliance-related matters within the organisation and act as the liaison with regulatory bodies and external auditors (including liaising with regulators on matters arising from AML/KYC/CFT)
• Lead the preparation and submission of regulatory filings, including MAS reports, FATCA/CRS and ensure accurate and timely compliance with regulatory deadlines

(C) Regulatory Compliance and Risk Management

• Review the client onboarding documentation, due diligence checks, and enterprise-wide risk assessment.
• Perform transaction monitoring activities, identify, investigate, and escalate any irregularities as part of the monitoring process.
• Conduct compliance and anti-money laundering and countering the financing of terrorism training to all employees.
• Perform any additional duties or participate in ad-hoc projects assigned by the Head of Legal and Risk from time to time.

We regret to inform that only shortlisted candidates will be notified.

We’re looking for a Manager, Strategic Account Management to join our growing team. The Manager, Strategic Account Management will drive growth for our high-value partner portfolio through close business relationships, value-creation, and operational and marketing excellence. Reporting to the Lead, Strategic Account Management, ideal candidates should possess quick learning abilities, experience in data-informed business planning, a high degree of comfort with proprietary software systems and a very keen eye for details. Experience and knowledge of F&B operations is a plus.

Relationship Management

• Embody the philosophy that strong business partnerships are forged through strong interpersonal relationships
• Represent foodpanda as an ambassador for our strategic partners, possessing holistic knowledge of the entire delivery business
• Build yearly business plans incorporating the growth strategies of both foodpanda and our partners
• Conduct data analysis, reporting, operational and invoicing resolutions
• Understand the issues faced by our strategic partners and execute scalable solutions
• Clearly communicate monthly/quarterly initiatives
• Ensure timely and successful delivery of foodpanda’s solutions in line with the partner’s needs and objectives

Sales & Marketing

• Educate partners on the foodpanda marketing suite to grow on the foodpanda platform
• Exponentially grow the commercial revenue of your partner portfolio through the selling of platform growth tools
• Work with foodpanda’s Commercial and Marketing teams to implement and scale marketing campaigns

Operations

• Work with foodpanda’s Commercial and Operations teams to analyse partner operational metrics and pre-empt problem areas
• Utilize data to identify opportunities for growth through operational best practices

Inter-departmental Projects

• As part of a fast-growing and highly agile industry, expect to be given opportunities to participate in the execution of high-impact projects in support of the larger foodpanda business

Come onboard as a Manager, Social Media and play your part in shaping the Marketplace Experience for Singapore.

Summary

Develop and lead the social media strategy to support marketplace experience objectives, enhance customer engagement, and ensure consistent communication aligned with the brand’s voice and service guidelines.

Key Responsibilities:

Strategy & Alignment

• Develop and implement a cohesive social media strategy to enhance customer, vendor, and rider experiences
• Align social media goals with service initiatives to maintain consistency in communication and messaging across all channels

Customer Engagement

• Manage social media interactions by responding to inquiries (where needed), resolving complaints, and fostering positive relationships through meaningful conversations
• Oversee online communities to encourage engagement and maintain a positive brand sentiment
• Work closely and manage performance metrics for the regional customer service team to ensure they are always equipped with adequate knowledge and resources to resolve any concerns that may arise

Monitoring & Insights

• Monitor social media channels for feedback, ensuring prompt responses to issues and queries
• Track and analyze customer sentiment, comments, and feedback to provide actionable insights for improving products, services, and experiences

Crisis Management

• Act as the first point of contact for social media crises or escalations, ensuring timely and effective resolution
• Collaborate with the service teams to handle sensitive or negative interactions appropriately

Collaboration & Integration

• Partner with marketplace experience leadership to refine strategies that enhance customer, vendor, and rider journeys across social platforms
• Integrate social media activities into broader marketplace experience improvement plans for seamless execution

Performance & Reporting

• Analyze social media interactions to identify key touchpoints and create a seamless journey for stakeholders
• Report on key experience metrics and recommend improvements based on social media trends and data insights

Job Description

Project Leadership and Management

• Lead and plan technical deliverables that meet project requirements within the allocated budget and schedule.
• Oversee and coordinate technical implementation activities across project teams, ensuring smooth production cutover and post-implementation support.
• Serve as the escalation point for the project team, addressing critical project issues and facilitating smooth execution.
• Provide hands-on guidance to ensure the project teams build enhancements according to the solution plan.

Technical Delivery and Risk Management

• Plan, monitor, and manage risks/issues related to technical project delivery, providing L3 support as needed.
• Collaborate across different domain application teams to manage technical and security-related dependencies of the solution.
• Partner with Architects, Security, Suppliers to ensure solution design aligns with enterprise design principles, security, and control standards.
• Work with Security teams to facilitate completion of penetration testing and remediation of findings.
• Partner with suppliers and testers to ensure the successful completion of SIT, UAT, performance/load testing, and application security testing with quality results.

Stakeholder Collaboration and Financial Oversight

• Partner with Program/Project Managers, Business Analysts, Suppliers to collate, understand, and finalize functional and technical requirements.
• Provide systems input during the specification phase (e.g., effort estimates, high-level delivery plan) based on impact assessments.
• Engage with suppliers, conduct RFQ/RFI processes, and ensuring timely, high-quality product deliveries.
• Manage project financials and budgeting, ensuring alignment with the financial goals of multiple projects.
• Provide regular status updates on technical delivery and escalate issues affecting the project schedule, proposing workarounds or resolutions.
• Ensure project documentation is completed according to industry and organizational standards.

Job Requirements

• Degree in Computing or related discipline to support job requirements.
• At least 7 years of experience in Program/Project management under a Project Delivery.
• Experience in project management, business analysis, business process re-engineering.
• Self-driven, able to work independently with good multi-tasking skills to drive multiple projects concurrently.
• Adaptable and comfortable working in a dynamic environment.
• Well versed with request for Tender/Request for Proposal/Quotation process and standards (e.g., RFQ specification, issuance of RFQ up to award of RFQ which includes contract negotiations and finalization).
• Strong client management and interaction experience.
• Strong persuasion and negotiation skills including conflict resolution skills.
• Strong analytical and critical thinking skills, meticulous with attention to details.
• Ability to identify and improve on work process inefficiencies.
• Proficient in MS Project, Confluence, JIRA.
• Proficient with SDLC, AGILE methodologies.
• End to end implementation of any of the following in a Financial Services Industry would be an advantage: Cloud related solutions
• Infrastructure / Network related solutions
• Endpoint / Workplace Technology related solutions
• Active Directory / Identity Management related solutions.

EA Number: 11C4879