Job Descriptions

• Greet and escort customers to their tables
• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
• Prepare tables by setting up linens, silverware and glasses
• Inform customers about the day's specials
• Offer menu recommendations upon request
• Up-sell additional products when appropriate
• Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization
• Check customers' IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
• Communicate order details to the Kitchen Staff
• Serve food and drink orders
• Check dishes and kitchenware for cleanliness and presentation and report any problems
• Arrange table settings and maintain a tidy dining area
• Deliver checks and collect bill payments
• Carry dirty plates, glasses and silverware to kitchen for cleaning
• Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
• Follow all relevant health department regulations
• Provide excellent customer service to guests
• Ensure Cleanliness of the Restaurant Serving Area and Toilet

Job Requirements

• Proven work experience as a Waiter or Waitress
• Hands-on experience with cash register and ordering information system (e.g. Revel POS or Toast POS)
• Basic math skills
• Attentiveness and patience for customers
• Excellent presentation skills
• Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
• Active listening and effective communication skills
• Team spirit

Benefits

• Bonus subject to performance.
• AL ( 14 Days ).
• OT most of the time not require but if need we will pay OT when come to work for non opening days.
• $200 Split shift allowance per month ( prorated to number of day the employee works )

Working Hours

• Tues - Sat ( 5 working days )
• Sunday Monday and public holiday ( Off )
• 11am - 2pm
• 4:30pm - 10pm

Restaurant service captains are responsible for customer satisfaction and providing flawless service to guests. Depending on the size of the restaurant, there can be more than one captain in the establishment, with each focusing on selected tables. To provide seamless service to guests, it can be important for captains to perform the following duties:

Greeting and welcoming guests when they enter

Thanking guests and conveying gratitude while they are exiting

Explaining different menu items and offering recommendations

Answering any questions about the ingredients of a dish on the menu

Serving food and beverages to guests, if required

Presenting the final bill to guests for payment

Timing different dishes effectively to maximise the dining experience

Addressing any guests complaints or requests

Description:

• Basic up to $3000 + allowance + incentives + OT
• $100 transport allowance
• $100 monthly incentive
• Sign-on bonus $3000++
• Entry level, full training provided
• Great career progression
• Hygiene-cert preferred

Job Scope:

• Greet guests warmly, take orders, and serve food and beverages efficiently.
• Ensure food and beverage items meet quality and portion standards before serving.
• Deliver polite and professional service consistently to enhance the guest experience.
• Uphold cleanliness and sanitation standards across the designated area.
• Follow established procedures, proactively suggesting improvements for smoother service.

Requirements:

• No experience required, full training provided.
• Hygiene-cert preferred

Please submit your updated resume in MS word format by using the APPLY NOW BUTTON.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Cheang Wei Yang (R21102313)

Benefits:

• Basic Salary up to $2,400 with yearly increment based on performance.
• Working shift pattern: 6/5/6/5 pattern (44 hours per week)

Job Description:

This is a full time role for a Restaurant Captain located in Singapore. Our client is Singapore's largest collection of everyday bars and kitchens where people from many backgrounds and cultures come together through food, drinks and entertainment.

You will be responsible for overseeing the operation of assigned F&B outlets, ensuring that service operations run smoothly and efficiently. They will maintain high standards of customer relations, addressing complaints and queries satisfactorily. The manager will ensure the outlet is properly set up for service and that operations minimize wastage, breakage, and spoilage. They will apply effective selling techniques to exceed guest expectations and drive revenue. Additionally, the role involves overseeing cash and stock control, ensuring all drinks are prepared according to standard operating procedures, and continuously innovating in the creation and presentation of cocktails. Understanding bar and beverage control, recommending food and drink pairings, and training and motivating the service team are also key aspects of the role. The manager may also take on any ad-hoc duties as required..

Qualifications:

• Minimum 2 years of experience in F&B.
• Minimum GCE ‘N’ or ‘O’ level.

Job Responsibilities:

· Setting up of table, topping up of condiments and other preparatory tasks

· Providing good customer service and taking of orders

· Perform cashier duties and handling customer enquires

· Maintaining the cleanliness of outlet and other ad hoc duties

Requirements:

· Energetic, good team player and service oriented

· Hardworking with a positive attitude

· Ability to work in fast-paced environment

· Relevant working experience preferred but not required

· Food hygiene certificate preferred

· Able to commit weekend and public holiday

Benefits:

· 5 day work week

· Staff meal provided

· Staff Discount

· Birthday Leave

· Medical Benefits

· Monthly Store Performance Incentive

· Bi-Annual Bonus

· Training and Uniform provided

· Skill development and career progression opportunities

• Salary UP$2500 + Incentive + OT

• Variable Bonus + Meal Provided

• Working days: 6 days

• Various location in Singapore

• Excellent Welfare & Benefits

• Well Established F&B Company

• Training will be provided

Job Scope

• Greet customers.
• Attend to customer needs & requests in a pleasant manner.
• Serving, taking orders & clearing tables.
• Provide good customer service.
• Package food and beverages for sale.
• Restaurant Daily Opening / Closing duties.
• Adhere to all food safety regulations and quality controls.
• Ensure and maintain store and personal hygiene.
• Monitor stock levels and assist in ordering.
• Other ad-hoc duties as assigned.

Requirement

• GCE N Level and above
• 0 – 2 years related experience in F&B

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

YEOW CHANG FU (R23118759)

EA Recruitment Pte Ltd

EA License No: 21C0492

Benefits:

• Basic Salary up to $2,400 with yearly increment based on performance.
• Working shift pattern: 6/5/6/5 pattern (44 hours per week)

Job Description:

This is a full time role for a Restaurant Captain located in Singapore. Our client is Singapore's largest collection of everyday bars and kitchens where people from many backgrounds and cultures come together through food, drinks and entertainment.

You will be responsible for overseeing the operation of assigned F&B outlets, ensuring that service operations run smoothly and efficiently. They will maintain high standards of customer relations, addressing complaints and queries satisfactorily. The manager will ensure the outlet is properly set up for service and that operations minimize wastage, breakage, and spoilage. They will apply effective selling techniques to exceed guest expectations and drive revenue. Additionally, the role involves overseeing cash and stock control, ensuring all drinks are prepared according to standard operating procedures, and continuously innovating in the creation and presentation of cocktails. Understanding bar and beverage control, recommending food and drink pairings, and training and motivating the service team are also key aspects of the role. The manager may also take on any ad-hoc duties as required..

Qualifications:

• Minimum 2 years of experience in F&B.
• Minimum GCE ‘N’ or ‘O’ level.

Located in the iconic National Gallery, Odette is a three Michelin starred fine dining restaurant by Chef-Owner Julien Royer. Odette presents modern French cuisine guided by Julien's lifelong respect for seasonality, terroir and artisanal produce.

Odette is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders.

Our Guest Experience team is integral to the guest experience, and is often the first encounter with our brand. This role sets the scene for our Front of House to be able to deliver unparalleled service and experiences to our guests.

You'll be in charge of:

Guest Experience Leadership

• Ensure that all guests receive a warm welcome and exceptional service through phone call, email, Whatsapp and other communication channels
• Recruiting, Interviewing and Training of all Guest Experience Team Members.
• Put together SOP’s to address and resolve any guest concerns or complaints promptly and professionally.
• Monitor and maintain the Behold Julien high standards of service quality and guest satisfaction

Team Leadership and Development

• Lead, mentor, and develop the guest services team, fostering a positive and collaborative work environment.
• Set clear performance expectations and provide regular feedback and coaching to team members.
• Conduct training sessions on service excellence, guest interaction, and operational procedures

Operations

• Coordinate with the Behold Julien venues and other departments to ensure seamless communication and service delivery.
• Oversee 7R Table Management System of reservations and seating arrangements to optimize the dining experience and manage guest flow.
• Oversee Zendesk, ticketing software system and ensure that all Guest Experience Agents are fully trained on said operating system.
• Ensure compliance with health and safety regulations and company policies

Service Improvement and Administration

• Continuously evaluate and improve guest service processes and standards.
• Collect and analyze guest feedback to identify areas for enhancement and implement action plans.
• Manage scheduling and staffing to ensure adequate coverage during peak times.
• Maintain accurate records of guest interactions, incidents, and feedback.

Qualifications:

• Minimum of 5 years of experience in guest services within the fine dining establishment.
• Minimum 1 year of experience with Seven Rooms Table Management system.
• Strong understanding of fine dining operation and service standards.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work in a fast-paced, dynamic environment and manage multiple priorities.
• Proficiency in Microsoft Office Suite and restaurant management software.
• Availability to work flexible hours, including evenings, weekends, and holidays

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.
https://www.lobehold.com/playbook
https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.
Should your application progress to the next stage, we will be in contact to arrange for an interview.

Roles & Responsibilities

Restaurant Servers/ Waiter/ Waitress (Training provided)

• Provide good customer services.
• Greet customers and present menus.
• Make suggestions based on their preferences.
• Take and serve food/drinks orders.
• Arrange table settings.
• Keep tables clean and tidy at all times.
• Training will be provided for candidates with or without experiences

Location: Orchard

Salary : Depending on experiences

Benefits:

• Basic Salary up to $3,000 with yearly increment based on performance.
• Working shift pattern: 6/5/6/5 pattern (44 hours per week)

Job Description:

This is a full time role for a Restaurant Supervisor located in Singapore. Our client is Singapore's largest collection of everyday bars and kitchens where people from many backgrounds and cultures come together through food, drinks and entertainment.

You will be responsible for the daily operations of the restaurant, ensuring smooth and efficient functioning while maintaining company standards and integrity. They will drive sales through effective operational execution and respond to customer feedback and complaints. Cost control measures will be implemented to achieve profitability, and the manager will be responsible for managing restaurant liability in terms of human resources, safety, and security. High standards of quality control and hygiene will be maintained, and the manager will handle staff recruitment, training, and development. Managing and motivating staff, ensuring sufficient staffing, and overseeing event management are key responsibilities. Additionally, the role involves assisting in planning the beverage and wine menu, submitting monthly inventory, managing the POS system, generating reports, collecting customer feedback, ensuring stock availability, handling cash bank-ins, and maintaining cleanliness and order in the restaurant.

Qualifications:

• Minimum 3 years of experience in F&B.

Benefits:

• Basic Salary up to $2,400 with yearly increment based on performance.
• Working shift pattern: 6/5/6/5 pattern (44 hours per week)

Job Description:

This is a full time role for a Restaurant Captain located in Singapore. Our client is Singapore's largest collection of everyday bars and kitchens where people from many backgrounds and cultures come together through food, drinks and entertainment.

You will be responsible for overseeing the operation of assigned F&B outlets, ensuring that service operations run smoothly and efficiently. They will maintain high standards of customer relations, addressing complaints and queries satisfactorily. The manager will ensure the outlet is properly set up for service and that operations minimize wastage, breakage, and spoilage. They will apply effective selling techniques to exceed guest expectations and drive revenue. Additionally, the role involves overseeing cash and stock control, ensuring all drinks are prepared according to standard operating procedures, and continuously innovating in the creation and presentation of cocktails. Understanding bar and beverage control, recommending food and drink pairings, and training and motivating the service team are also key aspects of the role. The manager may also take on any ad-hoc duties as required..

Qualifications:

• Minimum 2 years of experience in F&B.
• Minimum GCE ‘N’ or ‘O’ level.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food & Beverage at all Marriott

Job Description & Responsibilities:

- Personally, and frequently verify that the guests are receiving the best possible restaurant service (breakfast, lunch, executive lounge, dinner, Bar, Events).

- Ensure restaurants have the correct “vibe” at all times; ensuring the sound, light, look of everything, including staff look/uniform/attitude reflects the brand.

- Attend and complete Marriott L&D and Lobster Inc. trainings constantly (learning never stops).

- Communicate politely and effectively with the culinary team.

- Entertain guests in a consistent, professional and positive attitude.

- Maintain high standards of sanitation and cleanliness per Singapore Government and Marriott Standards.

- Monitor the quality and quantity of all food and beverage items served.

- Inventory management and reporting routinely.

Salary: $2,800 - $3,300

Working Days and Timing: 5.5 Days per week (6days off monthly)

Location: Bugis

Job Descriptions:

• Greet customers and seat them at their respective seats
• Taking orders ensuring items are served in a timely professional manner
• Proactively attend to the requests of customers
• Other ad hoc duties

Job Requirements:

• Min 1 year F&B working experience, preferably in a restaurant setting.
• Preferably with food hygiene cert

Low Jia Yi R22104302

The Supreme HR Advisory Pte Ltd 14C7279

Benefits:

• Basic Salary up to $3,000 with yearly increment based on performance.
• Working shift pattern: 6/5/6/5 pattern (44 hours per week)

Job Description:

This is a full time role for a Restaurant Supervisor located in Singapore. Our client is Singapore's largest collection of everyday bars and kitchens where people from many backgrounds and cultures come together through food, drinks and entertainment.

You will be responsible for the daily operations of the restaurant, ensuring smooth and efficient functioning while maintaining company standards and integrity. They will drive sales through effective operational execution and respond to customer feedback and complaints. Cost control measures will be implemented to achieve profitability, and the manager will be responsible for managing restaurant liability in terms of human resources, safety, and security. High standards of quality control and hygiene will be maintained, and the manager will handle staff recruitment, training, and development. Managing and motivating staff, ensuring sufficient staffing, and overseeing event management are key responsibilities. Additionally, the role involves assisting in planning the beverage and wine menu, submitting monthly inventory, managing the POS system, generating reports, collecting customer feedback, ensuring stock availability, handling cash bank-ins, and maintaining cleanliness and order in the restaurant.

Qualifications:

• Minimum 3 years of experience in F&B.

Benefits:

• Basic Salary up to $3,000 with yearly increment based on performance.
• Working shift pattern: 6/5/6/5 pattern (44 hours per week)

Job Description:

This is a full time role for a Restaurant Supervisor located in Singapore. Our client is Singapore's largest collection of everyday bars and kitchens where people from many backgrounds and cultures come together through food, drinks and entertainment.

You will be responsible for the daily operations of the restaurant, ensuring smooth and efficient functioning while maintaining company standards and integrity. They will drive sales through effective operational execution and respond to customer feedback and complaints. Cost control measures will be implemented to achieve profitability, and the manager will be responsible for managing restaurant liability in terms of human resources, safety, and security. High standards of quality control and hygiene will be maintained, and the manager will handle staff recruitment, training, and development. Managing and motivating staff, ensuring sufficient staffing, and overseeing event management are key responsibilities. Additionally, the role involves assisting in planning the beverage and wine menu, submitting monthly inventory, managing the POS system, generating reports, collecting customer feedback, ensuring stock availability, handling cash bank-ins, and maintaining cleanliness and order in the restaurant.

Qualifications:

• Minimum 3 years of experience in F&B.

Our Client Profile

Join a new and exciting Japanese soba restaurant in the lively Boat Quay area. This establishment prides itself on delivering a superior dining experience with a focus on quality, seasonal ingredients, and exceptional customer service. We are seeking a passionate and skilled Kitchen Crew Member to join our kitchen team.

Key Responsibilities

• Food Preparation

This will include soba noodle preparation, tempura frying, and other Japanese dishes.

• Cooking and Presentation

Prepare and plate dishes according to the restaurant’s recipes and presentation standards, maintaining consistency across every order.

• Quality Control

Ensure that all ingredients and dishes meet the restaurant's high standards for freshness, quality, and taste.

• Inventory and Supplies:

Manage inventory for your section, ensuring that ingredients are always fresh and readily available. Communicate needs for restocking or special ingredients to the head chef.

• Health & Safety Compliance

Follow all hygiene and food safety regulations, ensuring that your station and the kitchen are always clean, organized, and safe.

Job Requirements

• Minimum of 3 years of experience in an F&B kitchen setting
• Experience in Japanese cooking is advantageous but not necessary
• Strong teamwork skills, with the ability to work effectively in a dynamic and fast-paced environment
• Excellent communication and interpersonal skills
• Commitment to maintaining high standards of cleanliness and hygiene

Tourlife Consultants Private Limited (23C1476)
Leading Recruitment Firm in Singapore

Kylie Ng (Reg No: R24121757)

Job Descriptions

We are seeking a skilled and experienced Chef de Partie to join our kitchen team. As a Chef de Partie, you will manage a specific section of the kitchen, ensuring high-quality dishes are prepared according to the restaurant’s standards. The ideal candidate will have a passion for food, strong leadership skills, and the ability to work efficiently under pressure.

• Section Management: Oversee and take responsibility for your assigned section (e.g., grill, fish, pastry, etc.), ensuring that all dishes are prepared and presented to the highest standards.
• Food Preparation: Ensure ingredients are prepared and dishes are cooked according to the established recipes and presentation guidelines.
• Team Collaboration: Work closely with other sections and kitchen staff, providing support and training to junior chefs and kitchen assistants as needed.
• Quality Control: Monitor food quality and freshness, ensuring consistency in taste, texture, and presentation.
• Inventory and Ordering: Manage stock levels for your section, order ingredients as necessary, and ensure proper storage and rotation to minimize waste.
• Health & Safety Compliance: Follow all health and safety standards, ensuring that your work area is kept clean, organized, and in compliance with food hygiene regulations.
• Menu Development: Assist the Sous Chef and Head Chef in creating new menu items and specials, bringing fresh ideas and creativity to the kitchen.
• Training & Mentoring: Provide guidance and on-the-job training to Commis Chefs and other junior team members, helping them grow their skills.

Job Requirements

• Experience: Minimum 2-3 years of experience in a similar role, ideally in a high-volume or fine-dining restaurant.
• Culinary Skills: Strong cooking skills and knowledge in a variety of cuisines and techniques, with experience in handling different sections of the kitchen.
• Leadership: Ability to manage and motivate a small team within your section, ensuring high performance and efficiency.
• Attention to Detail: A keen eye for detail, particularly in terms of food presentation and quality control.
• Organizational Skills: Ability to multitask and prioritize in a fast-paced environment.
• Team Player: Strong collaboration and communication skills, with the ability to work harmoniously with the entire kitchen staff.
• Certification: Relevant culinary qualifications (e.g., diploma in culinary arts) and food hygiene certification are preferred.

Benefits

• Good Career Progression
• Great team and culture

Working Hours

• 5 days work week straight shift / 2pm - 11pm 1 hour break

Job Descriptions

• Handle food and beverage preparation.
• Maintain and upkeep kitchen equipment.
• Handle cleaning of dining area, kitchen and storage area.
• Carry out stewarding duties (in the absence of a dishwasher).
• Ensure compliance to food safety, hygiene and sanitation standards according to statutory guidelines.
• Ensure that policies and standard operating procedures are strictly adhered to

Job Requirements

• 1 year of experience

Benefits

• Meal Allowance approximate $300 per month
• City stores - about $200 per month
• Paid on work days

Working Hours

• 5.5 days, 44 hrs, Shift hours 9am - 6pm, 2pm - 11pm

Job Descriptions

• Handle food and beverage preparation.
• Maintain and upkeep kitchen equipment.
• Handle cleaning of dining area, kitchen and storage area.
• Carry out stewarding duties (in the absence of a dishwasher).
• Ensure compliance to food safety, hygiene and sanitation standards according to statutory guidelines.
• Ensure that policies and standard operating procedures are strictly adhered to

Job Requirements

• Minimum secondary school education.
• At least 1-year relevant experience working in the kitchen.
• Team player
• Ability to work in a fast-paced environment.

Working Hours

• 5.5 days, 44 hrs, Shift hours 9 - 6pm, 2pm - 11pm

Benefits:

• Basic Salary up to $3,000 with yearly increment based on performance.
• Working shift pattern: 6/5/6/5 pattern (44 hours per week)

Job Description:

This is a full time role for a Restaurant Supervisor located in Singapore. Our client is Singapore's largest collection of everyday bars and kitchens where people from many backgrounds and cultures come together through food, drinks and entertainment.

You will be responsible for the daily operations of the restaurant, ensuring smooth and efficient functioning while maintaining company standards and integrity. They will drive sales through effective operational execution and respond to customer feedback and complaints. Cost control measures will be implemented to achieve profitability, and the manager will be responsible for managing restaurant liability in terms of human resources, safety, and security. High standards of quality control and hygiene will be maintained, and the manager will handle staff recruitment, training, and development. Managing and motivating staff, ensuring sufficient staffing, and overseeing event management are key responsibilities. Additionally, the role involves assisting in planning the beverage and wine menu, submitting monthly inventory, managing the POS system, generating reports, collecting customer feedback, ensuring stock availability, handling cash bank-ins, and maintaining cleanliness and order in the restaurant.

Qualifications:

• Minimum 3 years of experience in F&B.

Benefits:

• Basic Salary up to $2,400 with yearly increment based on performance.
• Working shift pattern: 6/5/6/5 pattern (44 hours per week)

Job Description:

This is a full time role for a Restaurant Captain located in Singapore. Our client is Singapore's largest collection of everyday bars and kitchens where people from many backgrounds and cultures come together through food, drinks and entertainment.

You will be responsible for overseeing the operation of assigned F&B outlets, ensuring that service operations run smoothly and efficiently. They will maintain high standards of customer relations, addressing complaints and queries satisfactorily. The manager will ensure the outlet is properly set up for service and that operations minimize wastage, breakage, and spoilage. They will apply effective selling techniques to exceed guest expectations and drive revenue. Additionally, the role involves overseeing cash and stock control, ensuring all drinks are prepared according to standard operating procedures, and continuously innovating in the creation and presentation of cocktails. Understanding bar and beverage control, recommending food and drink pairings, and training and motivating the service team are also key aspects of the role. The manager may also take on any ad-hoc duties as required..

Qualifications:

• Minimum 2 years of experience in F&B.
• Minimum GCE ‘N’ or ‘O’ level.

Job Description

- Manage and run the daily operations of the restaurant, ensuring that sales targets and service standards are met

- Achieving the highest service standards and exceeding a high guest expectation daily

- Establish good rapport with customers and handle customers' request professionally and promptly

- Lead and motivate staff in achieving sales target and customer satisfaction

- Plan staff rosters and provide training and coaching to staff on customer service and product knowledge

- Enforce and comply with licensing, hygiene regulation, health and safety legislation and guidelines

- Manage operational costs and requisite stocks/items required by the restaurant

- Assess and improve restaurant profitability and to prepare and present staffing/sales reports to the General Manager in a timely manner

Requirements

- Min 3 years of relevant experience in managing restaurant.

- Present a positive and professional attitude at all times.

- Can work independently and as a team player with good interpersonal skills

Job Description

- Manage and run the daily operations of the restaurant, ensuring that sales targets and service standards are met

- Achieving the highest service standards and exceeding a high guest expectation daily

- Establish good rapport with customers and handle customers' request professionally and promptly

- Lead and motivate staff in achieving sales target and customer satisfaction

- Plan staff rosters and provide training and coaching to staff on customer service and product knowledge

- Enforce and comply with licensing, hygiene regulation, health and safety legislation and guidelines

- Manage operational costs and requisite stocks/items required by the restaurant

- Assess and improve restaurant profitability and to prepare and present staffing/sales reports to the General Manager in a timely manner

Requirements

- Min 3 years of relevant experience in managing restaurant.

- Present a positive and professional attitude at all times.

- Can work independently and as a team player with good interpersonal skills

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

Job Responsibilities
• Support and assist Executive Chef and his team with daily operations within the department and supporting departments.
• Maximize profitability through managing the cost of sales, inventory and labor productivity and general expenses of the Culinary Operations.
• Review sales and food cost on a regular basis to achieve budgetary goals
• Act as a coordination point for communication between Team Members and supporting departments in Marina Bay Sands.
• Achieve and maintain a reputation for Marina Bay Sands as an exciting culinary venue well known for quality of food.
• Create innovative and exciting menus, providing a balanced range of cuisines to meet customer requirements while providing quality in taste, temperature and presentation.
• Establish appropriate service standards, train and motivate the F&B Kitchen team to demonstrate these standards while carrying out their duties.
• Provide quality food products for our guests and supports in achieving all goals designated by the Executive Chef
• Involve in the timely pre-preparation before rush hours as well as for the next day “Mise en Place“ requirement.
• Comply and ensure hygiene policies are strictly adhered to a daily basis applying “First in First out! “ Kitchen best practice.
• Conduct training on hygiene standards and performs regular inspections with outlet chefs and stewarding.
• Liaise with facilities management to ensure adequate preventative maintenance programs are being executed to keep kitchen equipment in good working order while maximizing their life span.
• Estimate food consumption to schedule purchases and requisition of raw materials. Minimize waste and spoilage to expenses in line with budget.
• Perform all duties in accordance with Marina Bay Sands policies and within the realm of the Company’s vision, mission and values.
• Liaise with restaurant managers and headwaiters keeping oneself informed of the patrons feedback and preferences and being involved in the overall planning of the business.
• Investigate and resolve guest opportunity in a prompt, courteous and professional manner with proper documentation and resolutions.
• Ensure a cooperative and professional rapport is maintained with all external controls. Foster and promote a cooperative working climate, maximizing productivity and employee morale.
• Manage and handle all administrative duties effectively for the department with regards to Team Members, payroll records, scheduling and duty rosters, purchase requests, office equipment, mail, and email and phone inquiries.
• Provide constant feedback to the employees on their job performance creating a work environment which valued trust and transparency.
• Help maintaining high productivity levels through efficient monitoring of duty roster which are relevant to business needs. Organize and plan annual leave in the same manner

Job Requirements
Education & Certification
• Possesses a Certificate or Diploma in Culinary

Experience
• At least five years of managerial experience in a 4 – 5 star hotel or quality restaurant

Other Prerequisite
• Must have strong culinary experience
• Excellent in leadership & supervisory skills with a “hands-on” approach
• Excellent logistical, culinary and leadership skills
• Fluent in English, knowledge of additional languages is advantages
• Able to instill safety and sanitation habits
• Willing and able to work shift work
• People and customer-oriented, motivator & self-starter
• Team builder, displays initiative and creativity
• Knowledge in using computer for administration work
• Good knowledge on basic accounting and calculation of food costs
• Must be willing to work more than 44hrs per week if the need arises