Job Description: Restaurant Shift Manager

Position: Restaurant Shift Manager

Location: UBI

Type: Full-Time / Part-Time

Overview:

We are seeking an energetic and organized Shift Manager to oversee the daily operations of our restaurant during designated shifts. The ideal candidate will ensure smooth operations, deliver exceptional customer service, and maintain high standards of food quality, cleanliness, and safety. This role is pivotal in fostering teamwork and motivating staff to exceed performance expectations.

Key Responsibilities

1. Shift Operations:

• Manage the restaurant’s operations during assigned shifts.

• Ensure all opening, mid-shift, and closing duties are completed efficiently.

2. Staff Management:

• Supervise, train, and mentor team members to perform at their best.

• Schedule and delegate tasks to optimize productivity.

• Address and resolve any team conflicts professionally.

3. Customer Service:

• Maintain high standards of hospitality and address customer inquiries or complaints promptly.

• Oversee the dining area to ensure a positive guest experience.

4. Inventory and Supplies:

• Monitor inventory levels and coordinate with the kitchen and suppliers to ensure stock availability.

• Minimize waste by adhering to portion controls and reducing unnecessary costs.

5. Health and Safety Compliance:

• Ensure compliance with all health, safety, and hygiene standards.

• Conduct routine inspections of food preparation and service areas.

6. Financial Responsibilities:

• Assist with daily cash handling, including closing tills and preparing shift reports.

• Monitor labor and operational costs during shifts to ensure profitability.

Requirements

1. Experience and Skills:

• Proven experience in a supervisory role within the restaurant or hospitality industry (2+ years preferred).

• Strong leadership and communication skills.

• Customer service-oriented with problem-solving abilities.

2. Technical Knowledge:

• Familiarity with Point of Sale (POS) systems and basic financial processes.

• Understanding of food safety regulations and certifications (e.g., Food Handler’s License or equivalent).

3. Personal Attributes:

• Ability to work in a fast-paced environment and remain calm under pressure.

• Exceptional time management and multitasking skills.

• A proactive and positive attitude toward challenges and team-building.

4. Education:

• High school diploma or equivalent (Bachelor’s degree in Hospitality Management or related field is a plus).

What We Offer:

• Competitive salary

• Opportunities for career growth and development

• Flexible scheduling

• Employee discounts and other perks

Job Description

• Industry/ Organization Type: Manufacturing/ Food Production
• Position Title: Restaurant Manager
• Working Location: Central
• Working Hours: 5.5 days or 6 days, rotating shift
• Salary Package: Up to $6,000 + Bonus
• Duration: Permanent

Key Responsibilities

• Oversee daily restaurant operations and maintain a positive outlet image.
• Coordinate front and back-of-house activities to ensure smooth service delivery.
• Train and coach new and existing staff on customer service best practices.
• Manage staff training, scheduling, and performance evaluations.
• Organize and supervise shifts.
• Address customer complaints promptly and suggest appropriate solutions.
• Ensure adherence to safety and sanitation regulations.
• Control operational costs and implement measures to reduce waste.
• Stay updated on market trends and develop innovative processes to improve efficiency.
• Prepare reports.
• Analyze and forecast sales to optimize profitability.

APPLY NOW!!!

• At least 2 years of relevant experience in F&B operations
• Bilingual in English and Mandarin to liaise with Mandarin-speaking counterparts
• Able to commit on weekends or Public Holidays

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69871 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

About the Restaurant

A new and upcoming fine dining Chinese restaurant concept helmed by award-winning Chef. Crafting unique flavours elevated with quality handpicked ingredients to reinvent classic dishes with a twist, we aim to provide a one-of-a-kind dining experience for our guests through high-end hospitality standards and a feast for the senses. Perfect for intimate gatherings, business meetings or events, the restaurant encompasses a mix of seating options suitable for every occasion.

This position will report to the Supervisor/ Operations Manager

The working location is within walking distance from Bras Basah MRT station and City Hall MRT station.

Job Responsibilities:

• Assist the team to perform preparation, table set up and ensure the proper handling of all operating equipment
• Demonstrate in-depth knowledge of the restaurant menu and products to provide excellent service
• Escort guests to their table and provide recommendation and information proactively
• Ensure orders are keyed into Point-of-Sale system accurately and efficiently
• Manage and resolve any concerns and questions from guests
• Handle reservations, inquiries and channel all telephone messages received to the relevant party
• Adhere to the compliance of sanitation and safety regulations
• Provide guidance, and train new staff on restaurant operations

Job Requirements:

• 1 - 2 years of relevant experience, preferably in Fine Dining
• Prior experience working in a preopening team would be advantageous
• Possess strong knowledge in food (relevant cuisine) and beverage
• Comfortable with flexible work hours including shifts, split shifts, weekends, and public holidays

The Restaurant General Manager of Butcher’s Block is responsible for supervising the overall operations and service standards of the outlet to meet and exceed guest’s dining experience expectations. As Restaurant General Manager, you will act the role as the “face” and ambassador of the restaurant, leading the venue’s personality and soul. You will be expected to take ownership of the operations and to ensure that the business is optimised in line with the vision and financial projection set out by the management. We are looking for the right candidate to realise the aspirations to make Butcher’s Block one of Singapore’s most recognised and loved sustainable restaurant concept.

Main responsibilities include, but are not limited to, creating a Food & Beverage destination within Raffles Hotel Singapore, maximising revenues, achieving financial and quality targets, marketing, confirming required staffing levels, conducting training and development of team members.

Primary Responsibilities

Requirements and Responsibilities

• Ability to work independently and with minimal supervision.
• Highly organised with strong analytical and communication skills.
• Excellent computer skills (incl. Microsoft Excel in a business environment) and ability to learn new programs/systems quickly.
• Ability to work under pressure and remains within all set deadlines.
• Identifies what needs to be completed and takes action to achieve a standard of excellence beyond job expectations.
• Understands, embraces, and integrates corporate values into everyday duties and responsibilities.
• Identifies and responds to current and future client needs by providing excellent, genuine service to internal and external guests.
• Executes project management including research of equipment, materials, supplies and methods, sourcing and negotiating with qualified suppliers or contractors, reviewing contracts, and quality control during all stages of the project.
• Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside and outside the organisation together with Chef In-charge.
• Maintains a productive climate and confidently motivates, mobilises, and coaches employees to meet high performance standards and goals.
• Listens, writes, and speaks effectively, and positively relates and interacts with co-workers and others.
• Makes choices or reaches conclusions by establishing objectives, gathering relevant information, identifying alternatives, setting criteria for the decision, and selecting the best option.
• Systematically develops plans, prioritises, organises and manages resources in order to accomplish business goals within a specific time period.
• Able to create ‘Colleague Welcome Kit’ in coordination with Talent & Culture.
• Able to establish, review and adjust sequence of service if necessary.
• Prepares training manual and conduct departmental service training in coordination with Restaurant Chef In-charge.
• Develops pre-opening training schedule in coordination with Restaurant Chef In-charge.
• Establishes colleague’s working schedule in line with operational requirements and regulations issued by Ministry of Manpower and local union.
• Reviews simulation processes and updates evaluation criteria for smooth opening.
• Creates simulation schedules, menus and critique forms in coordination with Restaurant Chef In-Charge.
• Establishes operating par stock for OS&E and beverage.
• Establishes menu pricing based on market knowledge and cost considerations in coordination with Restaurant Chef In-Charge.
• Creates restaurant Standard Operating Procedures.
• Establishes minimum/maximum of guest supplies in coordination with Restaurant Chef In-Charge.
• Creates a maintenance equipment check list to be conducted on weekly basis with Engineering and Housekeeping team.
• Establishes a monthly walk-through with Hygiene Officer in coordination with Restaurant Chef In-Charge.

Oversees Daily Operations and Achieving Targets

• Forecasts sales, covers and payroll costs.
• Supervises operation, ensuring sufficient manning coverage for operation.
• Assigns the Assistant Manager and Supervisors with responsibilities and tasks that they are best suited for.
• Ensures that all duties, tasks and services are carried out according to the required standards as prescribed by the hotel.
• Consistently adheres to timelines of deliverables.
• Maintains consistency in quality of food, beverage and service above all else in coordination with Restaurant Chef In-Charge.
• Attends briefings and meetings held by the department and updates all latest policies as needed.
• Possesses in depth and superior knowledge of all food and beverage menus and its preparations and presentations. This includes in depth and supervision knowledge of bar and wine operations.
• Detailed knowledge and experience in establishing, training and executing sales techniques and marketing plans.
• Ensures cleanliness and appearance of the restaurant and related areas at all times and takes immediate action if needed or required.
• Familiarises self with the company’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
• Revises and updates the outlet SOP annually.
• Is present in the operation during all key meal periods.

Provides a Leading and Consistent Guest Experience

• Promotes sales through direct guests’ contact. Constantly obtains guest feedback during operation to ensure satisfaction and builds and maintains loyal following/return guest’s database.
• Handles guest complaints and comments competently and swiftly.
• Leads the service and culinary team to personalise guest experience and in accordance to Hotel standards.
• Builds strong relationship with local guests and builds loyal following as foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, team members, operator at all times.

Management and Leadership of Outlet

• Is a mentor and role model.
• Proactive, innovative with in depth Food & Beverage and market knowledge.
• Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.
• Leads and supports the team to maintain consistent service standards while executing a collaborative and enabling leadership style. Conducts regular team meetings, provides trainings, arranges examinations and provides learning opportunities for all team members to reach highest standards and skill levels.
• Coaches and trains team members to prepare them to move to the next level within 14 – 24 months.
• Drives the team to achieve common goals and builds strong team work.
• Uses the performance review process to identify and develops talent for growth.
• Manages performance issues by using varied coaching styles.
• Displays cultural affinity and shows empathy to all team members.
• Reviews work performance of all colleagues to assure that established procedures and policies are being followed.
• Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.
• Observes colleague’s individual performance, grooming and punctuality.
• Performs colleague appraisals and executes disciplinary actions if required.
• Provide a level of Safety and Security for guests and employees.
• Assists in recruitment, induct and train the team who are competent and confident.
• Ensures grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environmental Agency standards.
• Attends daily meetings and all other meetings, which fall under his/her jurisdiction, follows directives given and advises Food & Beverage Operations Manager on topics of importance.
• Attends monthly departmental meetings and communicates with the team. Follow up on projects assigned if any.
• Checks daily opening and closing duties.

Marketing Plan and Revenue Management

• Displays the knowledge and confidence to represent the brand and promote the outlet.
• Is comfortable being a media personality with all public statements being subject to approval and supervision of the Management and Marketing Communications team.
• Answers questions and attends to queries or feedback regarding the restaurant comfortably and confidently.
• Provides recommendations to Management about potential sources of incremental revenue e.g. promotions etc.
• Implements appropriate and effective measures to improve control of labour and operating.
• Submits regular restaurant revenue and expense forecasts.
• Submits monthly sales analysis with respective improvement recommendations/action plan.
• Uses revenue management tools to generate reports.
• Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

• Arranges training for all colleagues in line with established training requirements and co-ordinates all arrangements for proper execution.
• Conducts regular on the job trainings for colleagues to develop their skills and knowledge.
• Records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.
• Consistenly develops in self-learning and development of own skills and knowledge.

Other Responsibilities

• Performs any other duties that may be assigned by the Head of Department.
• Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency.
• Develops own knowledge and skills to grow as business partner and leader.
• Ensures NEA rules and regulations are met and maintained.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts.
• Performs any other duties and responsibilities that may be assigned.

Candidate's Profile

Knowledge and Experience

• Bachelor Degree in Food and Beverage/Hospitality Management or extensive hands-on experience in similar restaurant concept.
• Minimum of 5 years of experience in the hotel or free-standing restaurant and bar environment, minimum 2 years in similar position.
• Prior work experience in Asia, Singapore or Southeast Asia preferred.
• Accustomed to and comfortable with media exposure.
• Strong working knowledge of Microsoft Office.
• Oral and written fluency in English and an additional language.
• Involvement in reservations and understanding of Revenue Management processes.
• Thrives in large scale operation and high volume operation.
• Detailed knowledge of culinary trends.
• Strong understanding of sustainability.
• Familiar with LQA and Forbes standards.

Competencies

• Extrovert, sociable, and avid representing the outlet and the Raffles brand.
• Team player with outstanding interpersonal skills with ability to communicate with all levels of stakeholders.
• Service oriented with an eye for details, passion and innovative for Food & Beverage.
• Ability to work effectively and contribute in a team across divisional borders.
• Good presentation and influencing skills.
• Able to work and thrive within a culturally diverse environment.
• Flexible and able to embrace and respond to change effectively.
• Ability to work independently and has good initiative in dynamic environment.
• Self-motivated and energetic.
• Flexible and adaptable to different working locations.
• Inspiring and people person.
• Commitment to professional and brand values.
• Visionary - able to lead the team to continuous improvement.
• Innovates and sets trends.
• Demonstrates sophistication, humbleness, personality, charisma, confidence, professional etiquette and pride.
• Builds strong rapport and coordinates actions together with Restaurant Chef In-Charge.
• Sense of urgency and able to priorities.
• Good business acumen.

Restaurant Profile

Butcher’s Block is an avant-garde wood-fire dining experience, expressing the elemental affinity and finesse of cooking with wood-fire. Helmed by new Chef de Cuisine Jordan Keao, who was born and raised in Hawaii where cooking, fishing, hunting and farming are a part of everyday life, it exhibits the highest quality of produce, meats and seafood sourced from around the world translated through fire. Feast your eyes on premium meats hanging in the Meat Vault and over 200 exciting wine labels, including a good selection of natural wines, in the Wine Library.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

• Basic Salary + Fixed Allowances (UP$3300) + Incentive
• Variable Bonus + Meal Provided
• Working days: 5.5 Days
• Working Location: Jurong East
• Excellent Welfare & Benefits

Job Scope

• Assisting the Restaurant Manager in overseeing of the service of the Restaurant.
• In-charging the restaurant when Restaurant Manager is not around.
• Greeting and coordinating the guests’ seats and assign guests to tables suitable to the size of each group.
• Recording and reporting all food-related complaints to the Chef immediately.
• Ensuring team briefings are carried out before each service period.
• Promoting the restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.
• Maintaining the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of in the Restaurant and connected areas or pantries.
• Participating in monthly physical stocktake of the Restaurant, including but not limited to glassware, plate and crockery.
• Assisting the Restaurant Manager in implementing and developing training programs.
• Monitoring inventory levels.
• Preparing daily report when Restaurant Manager is not around.
• Reporting restaurant’s situation daily to Restaurant Manager.
• Performing miscellaneous job-related duties as assigned.

Requirement

• GCE O Level and above
• 1 – 3 years related experience in F&B Managerial positions

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

YEOW CHANG FU (R23118759)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Description:

We are looking for a dynamic and experienced Club Restaurant Manager to oversee the daily operations of our premium Chinese cuisine restaurant and recreation club.

The ideal candidate will have a strong background in F&B and club management, exceptional leadership skills, and a passion for delivering top-tier customer experiences.

Work Location: 5-minute walk from Clarke Quay MRT station

Start Date: February 2025

Responsibilities:

a) Operational Management

• Oversee daily operations to ensure the restaurant and club run efficiently and smoothly.
• Maintain high standards of cleanliness, hygiene, and safety across all areas.
• Manage inventory and procurement to ensure quality and cost efficiency.
• Implement and monitor standard operating procedures (SOPs) to enhance operational performance.

b) Staff Management

• Recruit, train, and manage staff, including servers, chefs, and front-of-house personnel.
• Develop and manage work schedules to ensure adequate staffing during all operating hours.
• Conduct regular performance evaluations, provide feedback, and implement staff development programs.
• Foster a positive and collaborative work environment.

c) Customer Service

• Ensure exceptional service quality to meet and exceed customer expectations.
• Address customer complaints and feedback promptly, taking proactive measures to improve satisfaction.
• Build strong relationships with customers, especially VIP members, by understanding and catering to their preferences.

d) Marketing and Sales

• Collaborate with the marketing team to develop promotional campaigns and events to attract patrons.
• Drive membership sales and retain existing members through engaging programs and personalized service.

e) Financial Oversight

• Monitor and manage budgets to maintain financial health and profitability.
• Analyze financial data and operational reports to identify areas for improvement.
• Work with the management team to set and achieve revenue and expense targets.

f) Menu and Event Planning

• Collaborate with the Head Chef to curate menus that align with customer preferences and seasonal trends.
• Organize and manage events such as private dining, corporate functions, and themed promotions.

Requirements:

• Minimum 5 years of experience in restaurant or club management.
• Strong leadership and team management skills.
• Excellent communication and problem-solving abilities.
• Familiarity with inventory control, cost management, and financial analysis.
• Proven ability to deliver exceptional customer service in a high-end dining or club setting.
• Proficiency in English; fluency in Mandarin is an advantage to liaise with Chinese-speaking clients.
• Outgoing personality, proactive attitude, and ability to multitask in a fast-paced environment.

What We Offer:

• A supportive and vibrant work environment.
• Competitive salary and comprehensive benefits package.
• Opportunities for professional growth and career advancement.
• High-end working environment with exclusive clientele.

职位描述:
我们正在寻找一名勤动而经验丰富的会所餐厅经理，给予高级中餐和休闲会所日常操作进行总规。

理想岗位人选应具备饮食和会所管理背景，优秀的领导才能，并且热心于提供优质的客户体验。

工作地点：从Clarke Quay MRT 站仅需步行5分钟

雇佣类型： 全职

开始时间： 2025年 2月

职责：

a) 操作管理

• 维持餐厅和会所的日常操作，确保高效而清晰地运行。
• 维持全面的清洁、卫生和安全标准。
• 管理库存和采购，以确保质量和成本效率。
• 实施并监督操作标准流程（SOP），以提高操作性能。

b) 员工管理

• 招聘、培训并管理员工，包括服务员、主廚和前台员工。
• 制定并管理工作日程，以确保在所有营业时段具备充足的人才配置。
• 实施常规的性能评估，提供反馈并实施员工发展计划。
• 鼓励一个积极合作的工作环境。

c) 客户服务

• 确保提供出色的服务质量，以满足并超过客户期望。
• 尽快解决客户抗诉和反馈，以提高满意度。
• 与客户，尤其是重要VIP会员保持良好关系，解识并满足他们的假望和假想。

d) 营销和销售

• 与营销团队协作，制定推广活动，以吸引客人充实。
• 通过优惠项目和个性化服务，促进会员销售和保留现有会员。

e) 财务监督

• 监督和管理预算，以保持财务健康和盈利能力。
• 分析财务数据和操作报告，以查询改善方案。
• 与管理团队作为一体，制定和完成收入和支出目标。

f) 菜单和活动计划

• 与主廚协作，设计菜单，以实现客户假望和旅途日期。
• 组织和管理私人情趣编译，公司会议和举办举进步活动。

任职详细：

• 至少担任5年以上的餐厅和会所管理经验。
• 成熟的领导才能和团队管理技巧。
• 优秀的沟通能力和问题分析技巧。
• 熟练库存控制、成本管理和财务分析。
• 在专业餐饮或会所环境中，提供出色客户服务之胜。
• 精通英语；精通普通语优先，以满足中文聊天客户交流需求。
• 外向性格，积极态度，能在快节奏环境中处理多重任务。

我们提供:

• 薪酬和奖励。
• 提供职业成长和生涯拖展。
• 高级和独一无二的工作环境和出色应用现场。

Restaurang Assistant Manager

Requirements

1. Previous supervisory experience within a restaurant is preferrable.

2. Strong organizational and leadership skills.

3. Ability to resolve conflict in a professional manner.

4. Innovative and trustworthy.

5. Ability to remain impartial during conflict.

6. Available to work on shift schedule, including weekends and holidays.

Cindy Teng (EA Reg No: R2090544)

Active Manpower Resources Pte Ltd (EA Lic No: 06C3757)

Job Responsibilities :

• Oversee day to day restaurant operations
• Analyse service quality and customer satisfaction
• Ensure customer satisfaction through promoting excellent service
• Respond to customer complaints with tact and professionally to manage customers’ expectations.
• Ensure the adherence of restaurant standards, service benchmarks and company rules and regulation
• Ensure compliance with sanitation and safety regulations.
• Control operational costs and identify measures to cut waste.
• Taking instructions from Headquarters and execute policies and protocols that will maintain future restaurant operations
• Lead team to implement change
• Ensuring sufficient staffing for Daily Operations
• Train new and current employees on any SOPs and best customer service practices.
• Provide leadership and team building for staff
• Create and maintain the staff schedule and track tardiness and absenteeism
• Provide regular feedback to staff to improve productivity and efficiency
• Interview potential new hires when necessary.
• Handle dispute and disciplinary matters at store level
• Responsible for team motivating and forging a performance driven team.
• Conduct staff performance assessment process

Job Requirements :

• Possess 1 year of F&B service experience
• Able to work independently and as a team.
• Excellent interpersonal and customer service skills.

Thong Yie Sze (EA Personnel Registration Number: R1112981)

Inter Island Manpower Pte Ltd (Co Reg: 200810144N/ EA License: 08C3527)

Please send your updated resume by clicking "Apply". Only shortlisted candidates will be notified

• Basic Salary + Fixed Allowances (UP$3300) + Incentive
• Variable Bonus + Meal Provided
• Working days: 5.5 Days
• Working Location: Jurong East
• Excellent Welfare & Benefits

Job Scope

• Assisting the Restaurant Manager in overseeing of the service of the Restaurant.
• In-charging the restaurant when Restaurant Manager is not around.
• Greeting and coordinating the guests’ seats and assign guests to tables suitable to the size of each group.
• Recording and reporting all food-related complaints to the Chef immediately.
• Ensuring team briefings are carried out before each service period.
• Promoting the restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.
• Maintaining the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of in the Restaurant and connected areas or pantries.
• Participating in monthly physical stocktake of the Restaurant, including but not limited to glassware, plate and crockery.
• Assisting the Restaurant Manager in implementing and developing training programs.
• Monitoring inventory levels.
• Preparing daily report when Restaurant Manager is not around.
• Reporting restaurant’s situation daily to Restaurant Manager.
• Performing miscellaneous job-related duties as assigned.

Requirement

• GCE O Level and above
• 1 – 3 years related experience in F&B Managerial positions

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

YEOW CHANG FU (R23118759)

EA Recruitment Pte Ltd

EA License No: 21C0492

About the Restaurant

A new and upcoming fine dining Chinese restaurant concept helmed by award-winning Chef. Crafting unique flavours elevated with quality handpicked ingredients to reinvent classic dishes with a twist, we aim to provide a one-of-a-kind dining experience for our guests through high-end hospitality standards and a feast for the senses. Perfect for intimate gatherings, business meetings or events, the restaurant encompasses a mix of seating options suitable for every occasion.

This position will report to the Supervisor/ Operations Manager

** Available shifts: 10.30am - 3.30pm or 5pm - 10pm

The working location is within walking distance from Bras Basah MRT station and City Hall MRT station.

Job Responsibilities:

• Assist the team to perform preparation, table set up and ensure the proper handling of all operating equipment
• Demonstrate in-depth knowledge of the restaurant menu and products to provide excellent service
• Escort guests to their table and provide recommendation and information proactively
• Ensure orders are keyed into Point-of-Sale system accurately and efficiently
• Manage and resolve any concerns and questions from guests
• Handle reservations, inquiries and channel all telephone messages received to the relevant party
• Adhere to the compliance of sanitation and safety regulations
• Provide guidance, and train new staff on restaurant operations

Job Requirements:

• 1 - 2 years of relevant experience, preferably in Fine Dining
• Prior experience working in a preopening team would be advantageous
• Possess strong knowledge in food (relevant cuisine) and beverage
• Comfortable with flexible work hours including shifts, split shifts, weekends, and public holidays

• Position: F&B Operations Manager
• Working Hours: 5 days, 8.30am- 6pm
• Salary: Max $6000 - $8,000 + $500 transport allowance
• Location: Geylang 2024 - 2025, Company will be moving to Woodlands Senoko in 2026

Remarks" Must have 5 years experience in Quick Serving Restaurant (QSR) like (KFC , MCD , PizzaHut related fast food / fast serving brand), those without QSR experience will not be shortlisted.

Job scope:

• Analyse data relationships, patterns and trends to gain important insights and make informed decisions
• Develop and maintain business continuity strategies, policies and guidelines
• Establish business continuity processes
• Provide leadership during crisis situations
• Direct negotiation policy and develop negotiation limits
• Facilitate innovation and lead managers to manage change
• Establish and maintain strategic business partner relationships
• Resolve conflicts with stakeholders
• Develop service recovery framework
• Drive customer loyalty for service excellence
• Develop and establish financial budget and plan
• Drive service quality and customer satisfaction
• Create original applications or ideas to reveal new possibilities and reshape goals through high level of innovativeness
• Facilitate innovation process within the organisation
• Lead by example at organisational level. Inspire, motivate and guide others to adopt a point of view, make changes or take action. Cultivate an open, cooperative and collaborative learning culture for the organisation
• Champion a service excellence ethos
• Lead managers to develop organisational and governance strategies
• Establish strategies for the allocation and deployment of resources efficiently and effectively
• Foster business relationships and organisational diversity
• Strategize workforce for service excellence
• Provide mentorship to help others in their professional and personal development to improve performance and further their careers
• Develop managers and high-potential employees through organisational talent capability reviews
• Develop self to maintain professional competence to lead an organisation
• Develop a business plan
• Establish business strategies for the business function
• Establish operational plans for the business function
• Strategize service operations
• Anticipate potential problems beyond the current scope and apply higher order problem solving tools and techniques to turn problems into opportunities
• Lead programme and project after-action review
• Develop a risk management framework, policy and process
• Manage compliance with F&B hygiene policies and procedures
• Manage revenue management

Requirements:

• At least Diploma in Business Management or any related fields
• Minimum 8 years’ experience in F&B operations with at least 3 years’ experience in leading at least a market chain outlets as Operations Manager or equivalent
• Ability to forecast and follow through budgets
• Set business plans and strategies with control in place
• High analytical skills to identify opportunities and trends in making business decisions
• Excellent computer skills in Power point, Words & Excel
• lf-initiate with inter-department leaders to develop plans to meet business KPIs
• Set vision and lead the team to achieve business results

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

Job Responsibilities

• To take orders and serve.
• Monitor the quality and quantity of all food and beverage items served.
• Provide a courteous and professional service at all times.
• Maintain high standards of sanitation and cleanliness.
• To attend roll call.

Job Requirement

• Food & Hygiene cert Needed
• Able to commit shift (Weekend/PH)

We regret to inform you that only shortlisted candidates will be notified.We wish you all the best in your career search.

EA Personnel Name: Hannah Ching Ning Xin

EA Personnel No: R22108651

EA Licence No.: 23C1828

JOB DESCRIPTIONS:

• Responsible for planning, directing, controlling, coordinating, training and participating in the food preparation and daily kitchen culinary activities and required standards and specifications
• To cook and prepare different varieties of North, South Indian Dishes and Bangladeshi dishes inclusive of breakfast, lunch and dinner items
• Manage operations, budgeting, food and labour costing, forecasting, stock control, resource planning, staffing, inventory and waste management
• Prepare culinary dishes and meals as per orders and ensure that it is ready at the right time for packing
• Have excellent knowledge of menu creation, whilst maintaining quality and controlling costs in a volume food business
• Knowledge of all standard procedures and policies pertaining to food preparation, receiving, storage and sanitation
• Check the quality of raw and cooked food products to ensure that the standards are met
• Ensure highest levels of guest satisfaction, quality, operating and food costing on an ongoing basis
• Actively participate in the kitchen training, including on the job training and support junior staffs and trainees in their development
• Oversee the cleanliness, hygiene and maintenance of the kitchen and undertakes steps necessary to maintain the highest possible standards in this area
• Ensure compliance to regulatory of food safety, quality, health and hygiene standards at all times.

JOB REQUIREMENTS:

• Diploma/Degree
• Minimum of atleast 5 years of culinary working experience in Indian kitchen
• Preferably with experience in an Indian (North & South) Restaurant/Catering industry and handling in high volume service operations
• Able to cook for atleast 500 to 1000 pax on a daily basis
• Able to cook and prepare all Bangladeshi dishes inclusive of breakfast, lunch and dinner items
• Must be able to work rotating shifts/split shifts and work on weekends and public holidays if necessary (off days on weekday)
• Must be able to stand for long hours and work for extended hours
• Highly skilled in cooking techniques and comprehensive knowledge of North & South Indian Traditional Authentic cuisines (Vegetarian & Non-Vegetarian)
• Experience in cooking different types of South Indian Dishes (ie Pot Rice “Satti Soru”) and North Indian Dishes including Indian beverages and snacks
• Skilled in prata making and able to cook different varieties of pratas with the speed of restaurant requirements
• Knowledgeable about properties and usage of herbs and spices in food preparation, and cooking Indian dishes in a traditional way
• Hands-on experience with various kitchen equipment (e.g. Hot Plate, Thandoor, etc)
• Must have knowledge to control storage room temperatures for frozen/fresh meat products, vegetables etc
• Ability to thrive in a fast-paced environment and complete tasks responsibly

Restaurant Captain Roles & Responsibilities

Restaurant Captains will be hired to provide the core service of the restaurant's product. These individuals are responsible for delivering the guests' experience on a day-to-day basis.

DUTIES & RESPONSIBILITIES

Duties

1. Provide friendly, excellent and professional service to all guests.

2. Responsible for handling food and beverage orders and serving guests.

3. Assist fellow Team Members to perform preparation and setting up in the restaurants for service.

4. Check that all amenities and utensils are properly stocked and inspected.

5. Assist guests on their respective requests and deliver based on their ability.

6. Possess knowledge to upsell, well-versed in all aspects of the menu.

7. Support Restaurant Manager in achieving all goals and Key Performance Objective.

Responsibilities:

1. Ability to upsell, promote and ensure that the guest is enjoying their dining experience.

2. Ability to charm guests with his/her knowledge of the food & beverage products in a friendly and approachable manner.

3. Ability to explain the food menu in terms of preparation methods, ingredients used, portion size and presentation.

4. General knowledge about food allergies, dietary restriction, common brand of beverages to ensure smooth recommendation to gusts.

5. Ability to read the different types of guests and dining clientele.

6. Ability to mold his/her service output to suit the type of clientele that he/she is serving at the table.

7. Maintain the utmost cleanliness and hygiene standards in the restaurant.

Skills, Qualifications & Experience

1. Hardworking, motivated, serious, team player and passionate about food, beverage and service

2. Possess a well-groomed, clean and professional appearance

3. Prior exposure to leadership training programs preferred, a combination of practical experience and education will be considered as an alternative

Restaurant Captain Roles & Responsibilities

Restaurant Captains will be hired to provide the core service of the restaurant’s product. These individuals are responsible for delivering the guests’ experience on a day-to-day basis.

DUTIES & RESPONSIBILITIES

• DutiesProvide friendly, excellent and professional service to all guests.
• Responsible for handling food and beverage orders and serving guests.
• Assist fellow Team Members to perform preparation and setting up in the restaurants for service.
• Check that all amenities and utensils are properly stocked and inspected.
• Assist guests on their respective requests and deliver based on their ability.
• Possess knowledge to upsell, well-versed in all aspects of the menu.
• Support Restaurant Manager in achieving all goals and Key Performance Objectives.
  

Skills, Qualifications & Experience

• Ability to upsell, promote and ensure that the guest is enjoying their dining experience.
• Ability to charm guests with his/her knowledge of the food & beverage products in a friendly and approachable manner.
• Ability to explain the food menu in terms of preparation methods, ingredients used, portion size and presentation.
• General knowledge about food allergies, dietary restriction, common brand of beverages to ensure smooth recommendation to gusts.
• Ability to read the different types of guests and dining clientele.
• Ability to mold his/her service output to suit the type of clientele that he/she is serving at the table.
• Maintain the utmost cleanliness and hygiene standards in the restaurant.
• Hardworking, motivated, serious, team player and passionate about food, beverage and service
• Possess a well-groomed, clean and professional appearance
• Prior exposure to leadership training programs preferred, a combination of practical experience and education will be considered as an alternative

Roles & Responsibilities

Restaurant Supervisor Responsibilities:

Screening, interviewing, hiring, and training restaurant staff.

Managing restaurant staff's work schedules.

Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.

Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.

Checking in on dining customers to enquire about food quality and service.

Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.

Monitoring the restaurant’s cash flow and settling outstanding bills.

Reviewing customer surveys to develop and implement ways to improve customer service.

Resolving customer complaints in a professional manner.

Restaurant Supervisor Requirements:

High school diploma or GED.

Bachelor's degree in business administration or hospitality is advantageous.

Proven experience working as a supervisor in the hospitality industry.

The ability to work in a fast-paced environment.

The ability to stand for extended periods.

Strong management skills.

Excellent organizational skills.

Effective communication skills.

Exceptional customer service skills.

Can work in weekend and PH.

JOB DESCRIPTIONS:

• Prepare large batches of food items according to established recipes and production guidelines
• Monitor production line to ensure that product is cooked and prepared according to specification.
• Plan and determine preparation times based on recipes for efficient production
• Ensure all food items being prepared are following the recipes
• Prepare ingredients for production such as washing, chopping, cutting, etc.
• Check the quality of raw and cooked food products to ensure that the standards are met
• Measure and weigh ingredients according to recipe specifications
• Properly store and handle ingredients to prevent contamination or spoilage
• Ensure that all supplies and ingredients are available and properly stocked.
• Monitor and adjust cooking time and temperature as needed to ensure quality of product
• Clean and maintain cooking equipment, utensils, and work surfaces regularly. Report any equipment malfunctions or maintenance needs to the supervisor.
• Adhere to strict food safety and hygiene standards. Follow proper sanitation procedures, including regular handwashing, and maintaining a clean and organized work area
• Other duties as assigned

JOB REQUIREMENTS:

• High school diploma or equivalent.
• Previous experience as a cook in a food manufacturing environment, preferably in the production of cooked-food preparations or frozen dinners.
• Strong knowledge of food preparation techniques, cooking methods, and kitchen equipment.
• Knowledgeable about properties and usage of herbs and spices in food preparation, and cooking Bangladeshi dishes in a traditional way
• Ability to lift heavy objects and perform physical labor
• Must be able to work on weekends and public holidays if necessary and overtime whenever required
• Must have knowledge to control storage temperatures for frozen/fresh meat products and cooked-food products
• Physical stamina and will power to stand for long hours and work for extended hours too in order to experiment in creating new dishes
• Attention to detail and the ability to maintain consistent product quality.
• Good communication skills and the ability to work effectively in a team.
• Ability to work in a fast-paced production environment.
• Preferably Bilingual
• Preferably with Class 3 Driving Licence
• Must be able to work on weekends and public holidays if necessary
• Ability to thrive in a fast-paced environment and complete tasks responsibly
• Multi Tasking is required
• Maintain workplace safety and health policies and procedures
• Facilitate effective communication and engagement at workplace
• Good interpersonal skills and team player

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: Less than 1 year related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Responsible for overseeing the efficient running and profitability of restaurants and managing their staff

Restaurant Management

· Ensure compliance with licensing, hygiene and health and safety legislation/guidelines

· Liaise with customers, employees, suppliers, licensing authorise etc

· Make improvements to the running of the business

· Ensure adherence to quality expectations and standards

· Ensure compliance with company cash handling policy and procedures

Sales

· Push for sales and promotion

Cost Management

· Oversee stock level and order supplies

People Management

· Interview, recruit and supervise staff

· Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees

Customer Service

· Handle customer enquiries and complaints

· Ensure customers' satisfaction

· Motivate and train staff

Administration and Reporting

· Prepare and present staff/ sales reports

· Handle administration and paperwork

Perform other reasonable job duties as requested by Supervisors

Are you passionate about delivering exceptional dining experiences and leading a team to success? We are seeking an experienced and dynamic Restaurant Manager to join our vibrant team and oversee the day-to-day operations of our esteemed restaurant.

What We’re Looking For

• Minimum of 4 years of experience in restaurant management or a related role.
• Proven ability to lead and motivate a team to achieve success.
• Strong understanding of restaurant operations, customer service, and inventory management.
• Excellent communication and problem-solving skills.
• Passion for delivering high-quality food and service.

What You’ll Do

• Oversee daily restaurant operations, ensuring a seamless dining experience.
• Lead, train, and motivate a team of staff to meet performance goals.
• Maintain high standards of food quality, cleanliness, and customer service.
• Manage budgets, control costs, and optimize profit margins.
• Develop and implement strategies to enhance customer satisfaction and loyalty.

What We Offer

• Competitive salary ranging from $5,500 - $8,800, based on experience.
• Opportunities for career growth and professional development.
• A positive and supportive work environment.
• Employee benefits and incentives.

About the Restaurant

A new and upcoming fine dining Chinese restaurant concept helmed by award-winning Chef. Crafting unique flavours elevated with quality handpicked ingredients to reinvent classic dishes with a twist, we aim to provide a one-of-a-kind dining experience for our guests through high-end hospitality standards and a feast for the senses. Perfect for intimate gatherings, business meetings or events, the restaurant encompasses a mix of seating options suitable for every occasion.

This position will report to the Restaurant Manager

The working location is within walking distance from Bras Basah MRT station and City Hall MRT station

Job Responsibilities:

• Demonstrate in-depth knowledge of the restaurant menu and products to provide excellent service
• Report any issue or challenge to the Restaurant Manager/ Assistant Restaurant Manager for timely resolution
• Ensure all weekly inventory requisitions are accurately delivered and stored according to the standards
• Coordinate daily Front of the House and Back of the House restaurant operations
• Conduct daily roll-call with the service team to enhance operational efficiency, uphold cleanliness standards, ensure accurate food order taking, and deliver excellent customer service
• Ensure compliance with sanitation and safety regulations by conducting timely risk assessments
• Supervise team members, provide training and development plans to enhance their skills, service techniques and performance
• Provide guidance, and train new staff on restaurant operations
• Any other duties as assigned

Job Requirements:

• Preferable Degree or Certificate in Restaurant Management and Operations
• 2 years of relevant experience preferably in Fine Dining
• Possess strong knowledge in food (relevant cuisine) and beverage
• Demonstrate strong leadership, motivational, and interpersonal abilities
• Comfortable with flexible work hours including shifts, split shifts, weekends, and public holidays

Liberte HR is partnered with an international 5-star hotel located in the heart of Orchard Road.

They are looking to hire a Sous Chef for their Signature Italian Restaurant.

Responsibilities:

• Supervise and coordinate the daily operations of the kitchen to ensure efficient, economical, and hygienic food preparation as per standard recipes and procedures.
• Lead and assist in planning, preparing, and implementing high-quality food and beverage products and presentations in all areas, including restaurants and banquets.
• Oversee and manage the Chef de Partie and kitchen team to maintain consistent food quality, proper portion control, and adherence to established plating and presentation standards.
• Maintain cleanliness, hygiene, and safety standards in accordance with established protocols, including HACCP guidelines.
• Monitor food preparation and cooking processes to ensure compliance with food safety standards and optimal utilization of ingredients.
• Participate in menu creation, costing, and seasonal updates in collaboration with the Executive Chef.
• Train, mentor, and develop team members, ensuring they have the skills and knowledge required to perform their roles effectively.
• Collaborate with the Stewarding department to ensure high levels of cleanliness and minimal loss or breakage of kitchen equipment and tools.
• Coordinate with other departments to support off-site events and ensure seamless food operations for special occasions.
• Oversee inventory management, including stock control, receiving, and storage of food supplies to maintain adequate par levels.
• Prepare and monitor food orders, ensuring proper planning and readiness for service based on the hotel’s occupancy, events, and forecasts.
• Respond effectively and professionally to guest requests and feedback, maintaining a high standard of service and satisfaction.
• Adapt to changes and continuously seek opportunities for improvement in kitchen operations.
• Uphold a professional and positive attitude towards team members, supervisors, and guests at all times.
• Enforce adherence to hotel policies and procedures by all team members to maintain smooth operations.
• Support the Executive Chef in maintaining overall operational efficiency and achieving departmental goals.
• Carry out any other reasonable duties as assigned by management.

Requirements:

• Graduate of a culinary school or equivalent qualification in Culinary Arts.
• At least 5 years of working experience in a 5-star hotel or fine-dining restaurant, with a minimum of 2 years in a supervisory or Sous Chef role.
• Possess a valid Food Hygiene certificate.
• Expertise in a variety of food preparation techniques, including seafood and meat processing, as well as steaming, baking, grilling, and braising.
• Knowledgeable about food handling, storage, and receiving standards, particularly for large-scale kitchen operations.
• Strong leadership, organizational, and training skills, with the ability to inspire and motivate a team.
• Able to work under pressure, prioritize tasks effectively, and solve problems in a calm and efficient manner.
• Familiarity with HACCP principles and adherence to food safety and hygiene standards.
• Experience in menu development, food costing, and inventory management.
• Ability to work collaboratively in a fast-paced, moist, hot, and sometimes loud environment.
• Strong communication skills in verbal and written English; additional languages are a plus.
• Previous experience in an international hotel chain is highly preferred.

The Autobus - Singapore's Largest Craft Beer Taproom

Position Overview

As Assistant Manager, you would be responsible for assisting in the daily management of activities and services of The Autobus continuing effort to deliver outstanding guest service and financial profitability.

Responsibilities

A. Leadership of the Outlet

1. Attend departmental meetings, line-ups, and other training as scheduled
2. Lead a small team and manage people with sensitivity and openness.
3. Be aware of clientele mix, seasonal periods, and festivities and make recommendations to management for competitive analysis and budgeting purposes

B. Maintain Guest Experience

1. Provide guests with an enjoyable and expertly served dining experience
2. Maintain complete knowledge of restaurant layout, SOP, proper table set-up etc.
3. Be familiar with all restaurant offerings to respond to guest inquiries accurately
4. Handle guest complaints following the instant pacification procedure and ensure guest satisfaction

C. Maintain Hygiene, Safety and Standards

1. Review findings from the audits conducted by the F&B Supervisor in relation to the hygiene, waste management, Standard Operating Procedures (SOPs), Workplace Safety and Health (WSH) policies and procedures etc
2. Identify operational challenges and deficiencies and work with relevant parties to formulate necessary action plans to improve operational efficiencies

Talent Profile

1. Minimum 2 years of supervisory experience in formal restaurant service

-6 day work week

-Fast Career Progression

Prerequisite:

Open-mindedness

Team player

Willingness to learn

Supervision of staff: The Restaurant Supervisor supervises restaurant staff, including servers, hosts/hostesses, bartenders, and other support staff, and ensures that they perform their duties effectively and efficiently.

Customer service: The Restaurant Supervisor is responsible for ensuring that customers receive excellent service and that their dining experience meets or exceeds their expectations.

Sales and marketing: The Restaurant Supervisor may be involved in sales and marketing activities, including promoting the restaurant, developing marketing strategies, and developing and implementing promotional campaigns.

Ordering and inventory management: The Restaurant Supervisor may be responsible for ordering supplies, managing inventory, and ensuring that the restaurant has adequate supplies to meet demand.

Financial management: The Restaurant Supervisor may be responsible for managing the restaurant's financial operations, including cash handling, budgeting, and financial reporting.

Quality control: The Restaurant Supervisor is responsible for ensuring that the food served in the restaurant meets the highest quality standards and that all dishes are prepared according to recipes and customer preferences.

Health and safety: The Restaurant Supervisor ensures that the restaurant complies with health and safety regulations and that all staff adhere to hygiene and sanitation protocols.

Communication: The Restaurant Supervisor communicates regularly with restaurant staff, customers, and management, ensuring that everyone is on the same page and that any issues are resolved promptly.

Overall, the Restaurant Supervisor is responsible for overseeing all aspects of the restaurant's operations, ensuring that it delivers an excellent customer experience, and that it runs efficiently and profitably. The Restaurant Supervisor must have excellent leadership skills, be able to work in a fast-paced environment, and have strong communication and problem-solving abilities.

Job Description

The position will be responsible for overseeing the daily operations company’s casual dining restaurant and bar, ensuring a high level of customer service, and maximizing revenue. The successful candidate also be responsible for supervising and training staff, maintaining inventory, and ensuring compliance with all health and safety regulations.

Responsibilities:

• Assist the manager/assistant manager in the daily operations of the outlet.

• Responsible for outlet service operations

• Ensure guest needs are taken care of and recommend them the promotional items.

• Responsible and accountable for all cash amounts within outlet, in the absence of manager.

• Coach and train existing and new staff to follow company’s standards.

• Responsible for proper opening and closing of the outlet.

• Feedback to the manager on any operational issues.

• Responsible for the outlet upkeep and cleanliness

• Responsible for Inventory.

• Recruitment and training of staff.

• Managing staff and providing feedback.

• Practice good customer relations and attend to customer complaints and queries satisfactorily.

Requirements:

• 2-3 years of experience in F&B.

• Minimum GCE ‘N’ or ‘O’ level.

• Professional communication skills are required.

• Commitment to quality service, and food and beverage knowledge.

5 days work week 44 hours