Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Proficiency in spoken Mandarin is preferred to communicate with Mandarin-speaking customers

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Proficiency in spoken Mandarin is preferred to communicate with Mandarin-speaking customersSpoken Mandarin

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Proficiency in spoken Mandarin is preferred to communicate with Mandarin-speaking customers

As the Restaurant Manager, you will oversee the day-to-day operations, ensuring smooth and efficient service while maintaining the highest standards of food quality and customer experience. You will be responsible for managing the staff, controlling costs, and implementing strategies to improve profitability while upholding the authenticity and quality of Korean cuisine.

[Key Responsibilities]

· Operational Management:

- Oversee the daily operations of the restaurant, including kitchen, dining, and customer service.

- Ensure food preparation and presentation meet the highest standards, adhering to Korean culinary traditions.

- Monitor inventory and manage supplies, ensuring the availability of key ingredients, especially those critical for authentic Korean dishes.

- Ensure compliance with health, safety, and sanitation regulations.

· Customer Service:

- Lead efforts to provide excellent customer service, creating a welcoming and comfortable atmosphere for all guests.

- Handle customer complaints and feedback professionally and work on continuous service improvement.

- Develop strategies to enhance the customer experience and increase customer loyalty.

· Staff Management:

- Recruit, train, and manage restaurant staff, including kitchen and front-of-house teams.

- Create work schedules, manage shifts, and oversee team performance to ensure efficient operation.

- Foster a positive work environment and motivate the team to deliver top-notch service.

- Conduct regular training sessions on food safety, service techniques, and knowledge of Korean cuisine.

· Marketing & Promotion:

- Assist in promoting the restaurant through social media and digital marketing platforms.

- Coordinate special events, seasonal promotions, or themed nights that highlight Korean culture and food.

- Work closely with the Managing Director to develop and execute marketing strategies aimed at attracting more customers.

· Inventory & Supply Chain:

- Monitor stock levels of food and beverages, ensuring that key ingredients for Korean dishes are available.

- Maintain relationships with suppliers, negotiate contracts, and oversee the timely delivery of goods.

- Implement inventory control measures to minimize waste and optimize resource use.

· Quality Control:

- Ensure all food and beverages meet quality standards in taste, presentation, and freshness.

- Work closely with the kitchen team to maintain consistency in the delivery of signature Korean dishes.

- Regularly review and update the menu in collaboration with the head chef to reflect seasonal ingredients and customer preferences.

[Qualifications]

· Bachelor's degree in Hospitality Management, Business Administration, or a related field.

· Minimum 1+ year of working experience as a Restaurant Manager or similar role, preferably in a Korean restaurant or the F&B industry.

· Strong knowledge of Korean cuisine, culture, and ingredients.

· Excellent leadership and team management skills, with experience managing a diverse staff.

· Solid understanding of restaurant operations, including customer management, and inventory management.

· Ability to handle high-pressure situations, particularly during busy meal times.

· Proficiency in point-of-sale (POS) systems.

· Proficiency in Korean language is preferred to effectively communicate with Korean staffs and Korean customers.

*We regret to inform you that only shortlisted candidates will be notified. Thank you.

Job Descriptions:

• Ensure an ample supply of ingredients and supplies for the restaurant.
• Negotiate with suppliers regarding prices, delivery times, and other procurement conditions.
• Ensure the compliance of the procurement process, following the company's procurement policies and procedures.
• Develop and execute effective procurement plans to meet the daily operational needs of the restaurant.
• Supervise inventory levels, ensuring reasonable stock and timely replenishment.
• Coordinate with other departments to understand the restaurant's ingredient requirements and make timely procurement decisions accordingly.
• Ensure the quality of purchased materials meets company standards and hygiene regulations.
• Handle issues and disputes with suppliers, ensuring a smooth supply chain.
• Assist in budget formulation, control procurement costs, and provide advice on cost-effectiveness. Collaborate with the team to ensure the continuous improvement of food quality and service levels in the restaurant.
• Any Adhoc task by General Manager.

Requirements:

• Preference given to candidates with experience in procurement in the food and beverage or related industries.
• Excellent communication and negotiation skills.
• Keen insight into market trends and ingredient quality.
• Familiarity with food safety and hygiene standards.
• Strong teamwork skills, able to collaborate closely with different departments.
• Good problem-solving and adaptability skills.
• Basic understanding of numbers and data analysis.
• Experience in formulating procurement plans and managing the supply chain.
• Experience with the Restoke app will be advantage.

Fill up the application form：

https://masteraccount.typeform.com/to/m2SYkr2w

1. Provide friendly, excellent and professional service to all guests.

2. Responsible for handling food and beverage orders and serving guests.

3. Assist fellow Team Members to perform preparation and setting up in the restaurants for service.

4. Check that all amenities and utensils are properly stocked and inspected.

5. Assist guests on their respective requests and deliver based on their ability.

6. Possess knowledge to upsell, well-versed in all aspects of the menu.

7. Support Restaurant Manager in achieving all goals and Key Performance Objective.

Must have experience to prepare all the bellow receipes

Non-Vegetarians:

Fish:Fish Curry,Fry,Tawa Fish,Kearala Fish Curry,Fish Kozhambu(Tamilnadu),

Chicken:Chicken Curry,Chick Fry, Butter Chicken,Chicken loly pop,Chicken Chetinadu,Peper Chicken,chicken Kadai,Garlic Chicken,Chicken Kuruma,Palak Chicken,Chicken Dry

Mutton:Mutton Masala,Pepper Mutton, Mutton Curry,Mutton kuruma,Mutton Kadai)

Sea Foods:

Prawns Masala,Prawns Fry, Crab Masala,Crab curry,Dry Fish Curry

Chinees:

Chicken-65, Chilli Chicken, Chicken Fried Rice, Chicken Noodles, .

Biriyani:

(Veg Biriyani,Veg Pulao,Gr.Peas Pulao,Mushroom Pulao,Kasmiri Pulao,Chicken Biriyani,Chicken Fry Biriyani,Hydrabad Biriyani,Mutton Biriyani,Fish Biriyani,Prawns Biriyani)

Tandoori:

Types of Naans, Rooti, Tandoori Chicken, Chicken Kabab, Veg Kabab, Chicken Tikka, Paneer Tikka,

Salads:

All Types of Salads

Job Description & Requirements

• Direct and coordinate food and beverage operations to ensure customer satisfaction and profitability.
• Develop and implement policies and procedures to improve operational efficiency.
• Manage staff, including hiring, training, scheduling, and performance evaluation.
• Ensure compliance with health, safety, and sanitation regulations.
• Monitor inventory levels and order supplies as needed to meet demand.
• Collaborate with chefs and kitchen staff to plan and execute menus.
• Handle customer complaints and feedback promptly and effectively.
• Analyze financial data to identify areas for cost reduction and operational improvement.

Qualifications

• Bachelor's degree in Hospitality Management, Business Administration, or Computer Science.
• Proven experience as a Food and Beverage Executive or similar role in the hospitality industry.
• Strong leadership and team management skills.
• In-depth knowledge of food and beverage operations and service standards.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle pressure.
• Strong problem-solving and decision-making abilities.

Skills

• Leadership
• Customer service
• Staff management
• Inventory management
• Menu planning

· Must be able to work on weekends, public holidays and on split duty

· Must possess service oriented attitude and be adept at handling guests

Supporting manager with various tasks

operations

customer service

inventory management

address customers' complains

ordering stocks

set and keep performance standance

Job Description:

• Provide high-quality customer service to guests
• Serving customer of foods and beverage
• Report for duty on time and neatly groomed.
• Perform opening and closing duties.
• Ensure that work stations are set up before the shift commences.
• Have full knowledge of the menu to recommend specific items to guests.
• Maintain cleanliness and housekeeping of work areas.

Requirements:

• Min. 2 years of service experience is preferred
• Good work ethics and willingness to learn
• Warm and cheerful personality; energetic and highly motivated
• Excellent communication and interpersonal skills
• Fluent in English, any other language is a plus
• Able to work in a team with people from different backgrounds

• recruiting, training and supervising staff.
• agreeing and managing budgets.
• planning menus.
• ensuring compliance with licensing, hygiene and health and safety legislation/guidelines.
• promoting and marketing the business.
• overseeing stock levels.
• ordering supplies.
• producing staff rotas.
• handling customer enquiries and complaints
• taking reservations
• greeting and advising customers
• problem solving
• preparing and presenting staffing/sales reports
• keeping statistical and financial records
• assessing and improving profitability
• setting targets
• handling administration and paperwork

JOB RESPONSIBILITY

• Ensure the daily operations are properly executed and performed – in line to assist Restaurant Management to achieve overall business performance goals
• Assist Manager with monthly inventory reporting, planning of staff schedules based on business needs and daily sales record
• Ensure high quality of food & service by focusing on the user journey
• Cultivate & maintain relationships internally/externally with regular guests
• Responsible for proper opening and closing of restaurant

REQUIREMENTS

• Candidate must either have a background in coffee, ability to calibrate the coffee machine and latte art... OR... Knowledge in wine and/or cocktails.
• Good communications skills - possessing high level of empathy with good listening skills.
• Able to multi-task to lead team in a fast paced and demanding environment.
• Good understanding of health, safety and food hygiene practices.
• Willingness to teach and share professional knowledge with team.
• Trustworthy, impartial & maintain high level of discipline & punctuality.
• Able to work flexible hours including weekends and PH.

· Salary: $2750 - $3400

· 6-day work week

· Meals Provided

· Store Incentives if store targets are meet, paid out monthly (for Full Timer only)

JOB DESCRIPTION

1. Assist the Restaurant Manager in ensuring that operations of the restaurant are run efficiently
2. To prepare food base on SOP given
3. To ensure that service and food standards are maintained at all times
4. Responsible for the quality service, product and cleanliness of the outlet
5. Monitor and maintain food quality, ensuring consistency and adherence to recipes
6. Taste food before serving to ensure it meets quality and flavor standards.
7. Any ad-hoc duties as assigned

JOB REQUIREMENTS

1. Related experience in F&B industry will have an advantage
2. Able to work in a fast pace environment
3. Process positive attitude and responsibilities
4. Customer-service oriented personality
5. Passion for cooking

We have open positions for Restaurant Captains (dinner shift only) for the following F&B brand:

Er Dang Jia LaLa Pot 二当家啦啦煲 - we are passionate about delivering the freshest flavors and authentic experiences with handcrafted broth made from premium ingredients, slow-brewed to unlock deep, umami-rich flavors. Whether customers are savoring a familiar favorite or discovering a new delight, 二当家啦啦煲 brings all closer to the joy of shared meals and the warmth of home.

Job Description:

• Demonstrate knowledge on menus and be able to make food recommendations and order-taking

• Identify customers’ needs and respond proactively to maximise customer satisfaction

• Experience in public relations and be able to upsell liquor

• Handle table reservations for VIP private rooms and be able to drive repeat customer patronage

• Assists servers on the floor during busy hours

• Minimum 3 years of experience in F&B industry

• Excellent interpersonal and communication skills

• Good command of English and Mandarin

• Dinner shift 5pm to 11pm (Mon to Thu) and 5pm to 1am (Fri to Sat)

To ensure that all operational duties by the team are completed on a daily schedule, ahead of time, efficiently and effectively

To provide excellent customer service and management and to ensure that all your staff understands the importance of such standards

Ensure smooth day-to-day operation of the restaurant

Obtain sales target and KPIs given by the management

Assist in planning schedule

Promote positive work environment

Ensuring compliance with licensing, hygiene and health and safety legislation/guideline

Develop strategic and operational plans for managing execution and measuring results

Any other duties as may be assigned by management

To ensure that all operational duties by the team are completed on a daily schedule, ahead of time, efficiently and effectively

To provide excellent customer service and management and to ensure that all your staff understands the importance of such standards

Ensure smooth day-to-day operation of the restaurant

Obtain sales target and KPIs given by the management

Assist in planning schedule

Promote positive work environment

Ensuring compliance with licensing, hygiene and health and safety legislation/guideline

Develop strategic and operational plans for managing execution and measuring results

Any other duties as may be assigned by management

• Set up workstations to prepare the necessary ingredients and cooking equipment for use.
• Prepare the vegetables and cut them
• Operate kitchen equipment like broilers, ovens, grills, and fryers to prepare dishes
• Preferably Indian cuisines
• Arrange dishes to ensure they're visually appealing to customers
• Clean and sanitize food preparation areas and equipment
• Able to handle calmly during peak hours

Job Responsibilities:

• Responsible to Area Manager/ Management Team.
• Responsible for Waiter/Waitress & Host/Hostess.
• Deliver quality customer service to all guests.
• Take reservations and enquire purpose of visit.
• Greet each guest promptly and courteously with good smile and body language.
• Present menu and share promotions, specials and items to customers.
• Take food and beverage orders, repeat orders to guests and inform guest of estimated time to serve.
• Oversee a team of servers who are assigned to his/her shift.
• Key orders in the Point-of-Sale system efficiently.
• Process payment and check bills promptly.
• Maintain cleanliness of the outlet.
• Planning store schedule and stock ordering.
• Assist management by getting involved in planning and organising of special events.
• Check food and beverage inventories and stocks in a consistent and accurate manner.
• Follow Food & Beverage Safety and Hygiene policies and procedures.
• Complete opening, operating, and closing procedures.
• Handle problem with cashier payments.
• Escalate guests complain to duty manager if unable to conduct service recovery.
• Implement plans to deliver excellent service for outlet.

Job Requirements:

• Relevent experience working in cafe or bistro will be an advantage.
• Execellent customer service and willingness to learn new items on food and service;
• Team player with excellent interpersonal and communication skills;
• Able to work in fast-paced F&B environment;
• Able to commit weekends and public holidays;
• Able to work split shift
• Able to work at various locations. Check each brand’s website for addresses. All restaurants are in CBD/ Orchard area

Benefits

• Weekend off
• Meals provided
• Annual and Medical leave
• Marriage/Child Care/Maternity/Compassionate/Paternity Leave
• Group Insurance Coverage
• Long Service Award
• Staff Discount Card
• Monthly Incentives
• Annual Increment

Job Description & Requirements

Position: Full-Time Service Crew

· As a Full-Time Service Crew member, you will be the face of our establishment, providing exceptional service to our customers. Your responsibilities will include:

· Greeting customers, taking orders, and providing menu recommendations.

· Serving food and beverages promptly and accurately, ensuring customer satisfaction.

· Maintaining a clean and organized dining area, ensuring a pleasant ambiance for our guests.

· Handling customer inquiries, concerns, and feedback with professionalism and efficiency.

· Collaborating with the kitchen team to ensure seamless communication and smooth operations.

· Assisting in cashiering duties and accurately handling payments.

Requirements:

· Previous experience in a similar role is preferred but not required.

· Having prior experience in a steamboat restaurant would be advantageous.

· A passion for food, exceptional customer service, and a positive attitude.

· Ability to thrive in a fast-paced, high-pressure environment.

· Excellent communication and interpersonal skills.

· Attention to detail and ability to work well within a team.

· Flexibility to work various shifts, including weekends and holidays.

Benefits:

· Competitive salary and opportunities for career growth.

· Comprehensive training to enhance your culinary and customer service skills.

· A positive and inclusive work environment that values teamwork and creativity.

· Employee discounts on meals and other perks.

· Health insurance and other benefits package options.

Interested candidates please send your resume through the apply button!

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

• Pratta Making and Cooking, Nool Pratha Bun Pratha,
• Naan making, Tandoori Roti, Tandoori Butter Rotti,Carlick Naan
• Cook Thosai,Gee dosai, masala Dosai, Onion Dosa, Buttermasala Dosai
• Cook South Indian Tiffins
• Cook South Indian Lunch Meals
• Cook South Indian Dinner, Dishes
• Cook North indian Lunch Thali
• Cook North indian Dinner Dishes
• Cook North and South Indian snacks
• Cook Hyderabad Briyani
• Cook Malabar Briyani
• cook Chittinad Dum Briyan,chicken DumBriyani, mutton briyani

Requirments

• Minimum 4 Years experience in the kitchen room.
• No formal Education
• Is willing to work shift hours, Weekends and Public holidays
• Knowledge of best cooking practices you get joy from cooking
• Company uniform all the times of working place.
• Enjoy planning, organizing and problem solving

• Pratta Making and Cooking, Nool Pratha Bun Pratha,
• Naan making, Tandoori Roti, Tandoori Butter Rotti,Carlick Naan
• Cook Thosai,Gee dosai, masala Dosai, Onion Dosa, Buttermasala Dosai
• Cook South Indian Tiffins
• Cook South Indian Lunch Meals
• Cook South Indian Dinner, Dishes
• Cook North indian Lunch Thali
• Cook North indian Dinner Dishes
• Cook North and South Indian snacks
• Cook Hyderabad Briyani
• Cook Malabar Briyani
• cook Chittinad Dum Briyan,chicken DumBriyani, mutton briyani

Requirments

• Minimum 4 Years experience in the kitchen room.
• No formal Education
• Is willing to work shift hours, Weekends and Public holidays
• Knowledge of best cooking practices you get joy from cooking
• Company uniform all the times of working place.
• Enjoy planning, organizing and problem solving

JOB BENEFITS

• Signing on bonus
• Competitive salary range based on experience
• 5-Day working week
• Monthly Sales Incentive
• 6 Monthly Performance Bonus
• Meal allowance or staff meals provided
• Medical Benefits
• Dental Benefits
• Annual Health Screening
• Referrals Incentive
• Staff discount across brands

THE ROLE

to translate the concept and ideals of the Da Paolo Brand into a successfully operating restaurant and to closely support your Assistant Manager / Restaurant Manager, taking responsibility for the smooth running of the restaurant and the implementation, evolution and ongoing improvement of standards and profitability.

To achieve world-class standards to exceed customer expectations, act as a role model for staff and an ambassador for Da Paolo, reflecting its unique culture, positive attitude and excellent standards at all times.

As Supervisor, you will live a values-based culture of excellence, teamwork and world-class service. Your enthusiasm encourages team spirit, loyalty and passion for Da Paolo in others.

ADDITION RESPONSIBILITIES

• Be present and commit to menu development days by participating in food passion sessions
• To take responsibility for contributing towards your development with guidance of the Restaurant/General Manager and attend training courses as identified
• To show commitment to the company values in all aspects of your role
• To act as a positive ambassador for the business
• To attend training and meeting sessions when required
• Must know how to operate and do minor maintenance and repair work

JOB DESCRIPTIONS:

• Responsible for planning, directing, controlling, coordinating, training and participating in the food preparation and daily kitchen culinary activities and required standards and specifications
• To cook and prepare different varieties of North, South Indian Dishes inclusive of breakfast, lunch and dinner items
• Manage operations, budgeting, food and labour costing, forecasting, stock control, resource planning, staffing, inventory and waste management
• Prepare culinary dishes and meals as per orders and ensure that it is ready at the right time for packing
• Have excellent knowledge of menu creation, whilst maintaining quality and controlling costs in a volume food business
• Knowledge of all standard procedures and policies pertaining to food preparation, receiving, storage and sanitation
• Check the quality of raw and cooked food products to ensure that the standards are met
• Ensure highest levels of guest satisfaction, quality, operating and food costing on an ongoing basis
• Actively participate in the kitchen training, including on the job training and support junior staffs and trainees in their development
• Oversee the cleanliness, hygiene and maintenance of the kitchen and undertakes steps necessary to maintain the highest possible standards in this area
• Ensure compliance to regulatory of food safety, quality, health and hygiene standards at all times.

JOB REQUIREMENTS:

• Diploma/Degree
• Minimum of atleast 4 years of culinary working experience in Bangladeshi kitchen
• Preferably with experience in an Bangladeshi Restaurant/Catering industry and handling in high volume service operations
• Able to cook for atleast 500 to 1000 pax on a daily basis
• Able to cook and prepare all South Indian / North Indian dishes inclusive of breakfast, lunch and dinner items
• Must be able to work rotating shifts/split shifts and work on weekends and public holidays if necessary (off days on weekday)
• Must be able to stand for long hours and work for extended hours
• Highly skilled in cooking techniques and comprehensive knowledge of North & South Indian Traditional Authentic cuisines (Vegetarian & Non-Vegetarian)
• Experience in cooking different types of South Indian Dishes (ie Pot Rice “Satti Soru”) and North Indian Dishes including Indian beverages and snacks
• Skilled in prata making and able to cook different varieties of pratas with the speed of restaurant requirements
• Knowledgeable about properties and usage of herbs and spices in food preparation, and cooking Indian dishes in a traditional way
• Hands-on experience with various kitchen equipment (e.g. Hot Plate, Thandoor, etc)
• Must have knowledge to control storage room temperatures for frozen/fresh meat products, vegetables etc
• Ability to thrive in a fast-paced environment and complete tasks responsibly

· Salary: $2,750 to $3400

· 6-day work week

· Meals Provided

· Store Incentives if store targets are meet, paid out monthly (for Full Timer only)

JOB DESCRIPTION

1. Assist the Restaurant Manager in ensuring that operations of the restaurant are run efficiently
2. To prepare food base on SOP given
3. To ensure that service and food standards are maintained at all times
4. Responsible for the quality service, product and cleanliness of the outlet
5. Monitor and maintain food quality, ensuring consistency and adherence to recipes
6. Taste food before serving to ensure it meets quality and flavor standards.
7. Any ad-hoc duties as assigned

JOB REQUIREMENTS

1. Related experience in F&B industry will have an advantage
2. Able to work in a fast pace environment
3. Process positive attitude and responsibilities
4. Customer-service oriented personality
5. Passion for cooking