Main responsibilities

• End-to-end responsibility for delivering the agreed scope on time and within budget.
• Governance. Formalize the project governance and align it to the company’s standards and best practices. Organize project committee meetings, team meetings and status reporting. Key decisions are adequately documented and signed off.
• Understand the scope, requirements and use cases and manage upstream/downstream dependencies.
• Assist in defining project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
• The role assumes extensive communication with internal team(s), third parties and other stakeholders to identify all dependencies and ensure scope is successfully delivered.
• Prepare, control and monitor detailed project plan in coordination with project teams.
• Budget control and monitoring, ensuring the project has sufficient budget coverage and addressing budget constraints/concerns to the business team and senior management.
• Risk management. Understand and anticipate risks on the project and dependencies.
• Change management. Manage changes in the project scope, schedule, and costs. Timely update stakeholders in case of any deviations are foreseen.
• Ensure a continuous improvement approach: using feedback from each phase to improve and share best practices with other teams.
• Became an active player in the project management community.
• Communication – ensure relevant stakeholders are proactively kept informed throughout the project duration.
• Facilitate collaboration and discussions across teams.
• Manage Senior stakeholders and communicate effectively and professionally.
• Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence.

Requirements:

• Minimum of 8+ years of relevant experience as a Project Manager managing enterprise-wide complex information systems development.
• Bachelor's Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD).

Mandatory Skills:

• Hands-on experience in coordination between the IT business lines and IT team (various locations) and ability to work as part of a virtual team in a culturally diverse background.
• Solid knowledge of project management methodologies.
• Knowledge of software development life-cycle (SDLC).
• Field experience in managing medium to large-sized projects (iterative or agile).
• Ability to anticipate risks
• Good interpersonal and negotiation skills
• Strong experience working with Microsoft Office tools (including MS Project).
• Domain knowledge around payments, SWIFT messages, ISO 20022, reconciliation, and back-office settlement is highly appreciated.

The moment a guest makes an enquiry to the Call Centre, they will be in for a surprise. As a Call Centre Assistant Manager, you’ll deliver exceptional service to guests through excellent telephone service and answering their enquiries that exceeds their expectations as well as handling their Rooms Reservations. You’ll also create the warm atmosphere that makes our guests feel at home in any location.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

• Work together with the Call Centre Manager to manage, train and make improvements to the overall guest experience.
• Be pro-active in day to day operations for Rooms Reservations and Call Centre
• Ensuring emails are responded in a timely manner
• Ensure accuracy in guests Rooms Reservations.
• Agree on and implement actions to make improvements to both internal and external customer service.
• Maximize sales and revenue for the hotel by maintaining a sales attitude at all times.
• Positively deal with and learn from customers’ complaints and comments with follow-up and feedback to the related Call Centre Manager / Duty Manager.
• Follow-up with guests to ensure satisfaction with problem resolution (service recovery).
• Maintain guest history records to assist with returning guests.
• Make sure all guest requests and queries are responded to promptly and effectively while assisting on the floor during peak periods each day.
• Be available to assist on duty in the hotels during any busy days or special events.
• Be proactive towards guests, assist them with any reasonable requests, and train all team members to anticipate guests’ needs.
• Handle all internal and external guest enquiries promptly with minimal delay, directing them to the correct parties with which they wish to speak to and provide information where necessary.
• Effectively manage all hotel communications, telephone, fax, mail, in a prompt, courteous and efficient manner, ensuring that guests feel welcome when they contact the hotel.
• Handle and deliver all messages in a private and confidential manner, ensuring privacy for guests and ensure that the messages are received and delivered clearly, accurately and in a timely manner.
• Ensure that we provide on time wake-up call services for hotel guests.
• Familiar with hotel operating system especially Opera PMS, HotSOS, PABX, table management system and Micros system.
• Take on an active role in the team by being kind, cooperative, and helpful and never forgetting the person behind the guest.
• Be up to date with information on facilities, attractions, places of interests, sights and activities in and around the hotel.
• Record all equipment and be familiar with the system and functions, resuming the role as the person in charge of the section during the absence of the Call Centre Manager.
• Describe, assign and delegate duties and authorities for the operation of the department at all times.
• Plan and coordinate with the team, ensure adequate resources are available.
• Coordinate with relevant departments to ensure request is followed-up and ensures follow-up procedures are maintained.
• Communicate effectively with the F&B and Culinary teams to ensure in-room dining quality is as per hotel standard.
• Be completely familiar with all emergency procedures and the fire system, ensuring that all Communications team members are familiar with the procedures too.
• Ensure handovers information to the next shift.
• Maintain in-depth technical knowledge and skills required for the job.
• Maintain guest histories to assist with returning guests.
• Attend and participate in regular operational and hotel meetings.
• Carry out any other reasonable duties and responsibilities as requested by the Call Centre Manager.
• Understand the goals of the hotel and the department’s role in achieving them, communicating the goals to the team.
• Understand departmental objectives for self and team, and work together to achieve the goal accordingly.
• Keep the team up to date about departmental, hotel and company activities through regular communication meetings and memos including special events and promotions in the restaurants and bars.
• Be aware of potential highs and lows in the business.
• Complete regular financial and operating reports, as required or requested by the Call Centre Manager.
• Follow company control procedures, controlling costs without compromising standards.
• Keep self-up to date and Introduce appropriate product knowledge courses to the team.
• Understand relevant Health & Safety legislations and their implications on the department’s operation.
• Communicate to the team their responsibilities within Health & Safety, ensuring that safe and healthy working practices are implemented at all times.
• Maintain personal presentation to hotel and Hilton standards.
• Ensure that all reporting and servicing deadlines are met on a timely basis.
• Adhere to the hotel’s security and emergency policies and procedures.
• Carry out any other reasonable duties and responsibilities as assigned.

What we need from you

• A minimum qualification of O levels of equivalent
• At least 3 years of experience in the a supervisory level, including management experience
• Strong sense of responsibility and self-motivation.
• Patient and responsible to solve all problems.
• Able to work under great physical and mental pressure.
• Motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve personal performance.
• Maintain high team focus by showing co-operation and support to colleagues in the pursuit of team goals.
• Must speak fluent English. Other languages will be an added advantage

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Responsibilities:

• Work with user’s project leader and various team leader within IT to define business needs and objectives of new application system development or enhancement to existing systems
• Review and advice in planning, directing, controlling, safe guarding, risk evaluation, budgeting, feasibility study, development, maintenance and implementation of system development activities
• Manage and co-ordinate the activities of a team of system development, maintenance and support staffs - Manage and monitor the project development and progress to ensure completion on agreed schedules
• Control and management resources across projects
• Prepare RFPs, assess proposals from vendors and recommend the solution best meeting business needs and objectives
• Manage vendor deliverables
• Ensure system development process and system output are conforming to regulation requirements and guidelines
• Assist in developing department’s business plan and budget in align with other business units and company goals
• Identify training needs and career development of staffs
• Ability to conduct Project Steering Committee independently
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices

Requirements:

• Graduate in Computer related studies or Information Technology
• At least 10 years of working experience in project management and system development life cycle area
• Excellent communication skills
• Experience in insurance is an added advantage
• Experience in eGRC Projects is an added advantage
• High level of integrity, takes accountability of work and good attitude over teamwork
• Takes initiative to improve current state of things and adaptable to embrace new change

As a leading global media network, with data at the core, Omnicom Media Group APAC (“OMG”) creates end-to-end solutions for clients, anywhere, swiftly and efficiently. We consider client business needs from the start and keep consumer behavior at the heart of everything we do. We are comprised of the full-service media networks OMD, PHD, and Hearts & Science, as well as a number of specialty media communications companies. We offer unparalleled clout in the marketplace and a depth of capabilities and experience that drive leadership and innovation in every media type. Omnicom Media Group is the media services division of Omnicom Group Inc. (NYSE: OMC), the leading global advertising, marketing and corporate communications company, providing services to over 2,500 clients in more than 100 countries.

The Senior Manager, SEO is responsible for day-to-day management of a client account and driving business success across channels. It includes SEO, CRO, E-Commerce along with added requirements such as ASO, Content Outreach and more.

Reporting Structure:

• You report to the Head of Performance and E-Commerce
• You are expected to manage your team as well as any specialist delivery services that are being deployed in your business.

Key Responsibilities:

1. Business Responsibilities

• Defines the annual objectives and supervises the budget, keeping costs and margins under control
• Forecasting and account planning on SEO
• To provide business supports to agency brands and also drive own sales and projects
• Establish clear performance indicators and deliver Executive Leadership updates.
• Nurturing and developing the Specialist team to match the evolution of digital marketing
• Input into the structure of the department according to the growth provisions.
• Participate in presentations, conference calls to assist teams across OMG SG in other markets.
• Provide support to team and proactively work on preparing and researching POV, case studies and white papers.
• Drive internal communication with teams across Omnicom Media Group as appropriate and provide consultative services to assist with business and account development.
• Collaborate on the strategy and approach for PR and social.
• Perform competitive research and opportunity analysis for the company.
• Participate in weekly team/account meetings and offer ideas and suggestions to improve and evolve optimizations.
• Expertise with in-depth understanding in technical optimization, high-quality content creation, and strategic link building to drive organic growth.

2. Client Responsibilities

• Manage client relationships and provide timely communications to clients for campaign management, optimisation and reporting.
• Communicate transparently with account leads of any issues, along with planning and account ownership.
• Format reports and provide top-line insights for on-going reports and post-buy analysis
• Understand metrics and KPIs of account and continually suggest optimizations to improve campaign performance, ensuring that all optimizations are documented.
• Oversee process for new launches or site revamps, to ensure organic improvements and stability of the brand site.
• Develop knowledge of client’s business, competition and latest industry news and trends.
• Work with the agency brands to formulate and execute, or to add SEO strategies in the business.

3. People Responsibilities

• Oversight and direction of associated Specialists
• Provide direction to Specialists when assigning tasks
• Oversee Specialists to ensure timely and accurate product or results delivery; provide input for Specialist performance reviews
• Train Specialists on optimization tactics and account budget pacing strategies
• Assist in training other employees on best practice and processes.
• Demonstrated ability to lead meetings in the account lead’s absence
• Ability to work in a team environment that promotes collaboration
• Adept at communicating effectively across all levels
• Capable of working successfully within a team as well as independently
• Able to establish and maintain effective relationships interdepartmentally as well as those outside the team

Experience required:

• Tertiary qualified
• 7+ years relevant Paid Search and SEO experience
• Excellent verbal and written communication skills
• Ability to clearly and effectively articulate thoughts and points
• Should be self-motivated with strong leadership skills who is equally comfortable collaborating in a team environment
• History of teamwork and willingness to roll-up one’s sleeves to get the job done
• Prior experience leading a team
• Has experience in working across Asian markets and languages.
• Strong client facing communication & presentation skills

Personal Attributes:

• A ‘Can Do’ attitude
• Tenacious
• Business savvy
• Entrepreneurial
• Persuasive
• Leadership qualities
• Great interpersonal and communication skills internally, with media owners and clients

We are looking for a Project Manager to drive the delivery of large scale nation-wide projects.

• Opportunity to work on large scale digital transformation projects .
• Flexible work arrangements.
• Salary up to $8,800.

Responsibilities:

• Ensure that projects are executed based on the project plan to meet identified business needs and outcome, within agreed parameters of cost, duration and quality.
• Lead the development of the business case as well as the budget for the digital systems.
• Identify potential project risks and the implications to the organization and to recommend mitigating measures so as to manage the risks.
• Effectively engage and manage the vendors to deliver digital solutions and services.
• Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and systems are designed to comply with these policies and guidelines.

Requirements:

• Min. Degree in IT related fields.
• Min. 5 years of relevant working experience in Project Management, full SDLC implementation in agile.
• Strong writing and communication skills.
• PMP certification.
• Prior experience managing the delivery of government projects and knowledge of IM8.

Interested candidates may click on apply or apply via email to [email protected] (indicating Job ID J52463 for faster processing).

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Lee Wen Ying (Mattias) - R23112909

ScienTec Consulting Pte Ltd - 11C5781

Our client, a leading financing platform company is looking for a Client Servicing Manager to join their team.

Key Responsibilities: -

• Manage existing client relationships to achieve monthly loan disbursement targets.
• Utilize the firm’s client engagement technology tools to ensure completion and tracking of calls to existing clients.
• Grow overall portfolio size by up-selling and cross-selling across firms’ products & services.
• Identify existing client opportunities to promote loan disbursements, conduct meetings, prepare proposals, negotiate, and manage existing clients account and loan level contracts.
• Build and grow positive and long-lasting relationships within existing clients’ organizations.
• Proactively track activity and engagement level of existing clients.

Requirements

• Degree in Accountancy / Finance / Business Administration is preferred
• Knowledge in lending products such as Corporate Loans
• 2 - 4 years of experience in SME lending / Business Banking is preferred
• Previous experience in a client servicing role is preferred
• Naturally strong customer focused with the ability to think out of the box for a solution-orientated approach to solve the client’s needs
• Proven track record of exceeding sales targets
• Driven and pro-active team player with a positive attitude
• Comfortable working in a fast-paced and dynamic start-up environment

If you believe you fit the requirements for the role, please click APPLY NOW or drop an email to [email protected]. Only shortlisted candidates will be notified.

Data provided is for recruitment purposes only Business Registration Number: 200611680D. License Number: 10C5117 EA Personal Registration Number: R1874269.

Job Responsibilities

Overall Project Management:

• Oversee project planning, documentation, timelines, and budget management.

Coordination of Quality Section in Dossiers:

• Coordinate internal and external activities related to the Quality section of dossiers.
• Provide strategic guidance to technical teams regarding CMC regulatory requirements.

Review and Compliance Oversight:

• Review technical documents from various teams for accuracy, compliance, and completeness for regulatory submissions.

Due Diligence and Regulatory Agency Meetings:

• Prepare briefing packages and support cross-functional teams in due diligence and regulatory agency meetings.
• Engage in negotiations to address and resolve CMC issues.

Dossier Authorship:

• Author and drive completion of the Quality section of dossiers for clinical trial and marketing authorization applications.
• Ensure final versions align with requirements and meet regulatory agency expectations.

Subject Matter Expertise:

• Monitor activities of CMO/CDMO and provide CMC subject matter expertise.
• Review or approve technical documents (e.g. tech transfer documents) and address or escalate CMC/Quality issues.

Vendor Management and Procurement:

• Assist in vendor discussions, procurement processes, and shipment activities.

Workflow Optimization:

• Identify inefficiencies and improve workflows to ensure the efficient operation of the CMC and Bioanalysis department.

Collaboration and Goal Achievement:

• Collaborate with Team Leaders and members of the CMC Lab and Quality Assurance to ensure department goals are efficiently met.

Regulatory Intelligence:

• Stay informed about relevant industry and agency guidance to maintain regulatory intelligence.

Job Requirements

• A bachelor's, Master, or PhD degree in a relevant scientific discipline (e.g., Chemistry, Biochemistry, Pharmaceutical Sciences).
• Demonstrated experience in overall project management. Certification in project management (e.g., PMP) would be advantageous.
• In-depth knowledge and understanding of Chemistry, Manufacturing, and Controls (CMC) regulatory requirements and processes, particularly in the authoring or management of Quality sections of dossiers for clinical trial and marketing authorization applications of biologics drug.
• Strong collaborative skills, with the ability to work effectively with cross-functional teams, vendors, and alliance partners.
• Meticulous in reviewing technical documents to ensure accuracy, compliance, and completeness.
• Knowledge of bioprocessing, functional assays and physiochemical characterization of monoclonal antibody is a plus.

• Identify the needs and desires of the target market through market research
• Conceptualize digital products that meet these needs
• Coordinate with designers, engineers, and other team members to develop the product
• Develop and manage product roadmap, setting and prioritizing goals
• Create and manage the product budget
• Oversee product development stages, including idea generation, design, development, testing, and launch
• Monitor and measure product performance using relevant tools and metrics

• Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaigns
• Design, build and maintain our social media presence
• Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
• Identify trends and insights, and optimize spend and performance based on the insights
• Brainstorm new and creative growth strategies
• Plan, execute, and measure experiments and conversion tests
• Collaborate with internal teams to create landing pages and optimize user experience

Responsibilities

• Develop and implement HR strategies and initiatives aligned with the overall business strategy
• Bridge management and employee relations by addressing demands, grievances or other issues
• Manage the recruitment and selection process
• Support current and future business needs through the development, engagement, motivation and preservation of human capital
• Develop and monitor overall HR strategies, systems, tactics and procedures across the organization
• Nurture a positive working environment
• Oversee and manage a performance appraisal system that drives high performance
• Maintain pay plan and benefits program
• Assess training needs to apply and monitor training programs
• Report to management and provide decision support through HR metrics
• Ensure legal compliance throughout human resource management

Requirements and skills

• Proven working experience as HR Manager or other HR Executive
• People oriented and results driven
• Demonstrable experience with Human Resources metrics
• Knowledge of HR systems and databases
• Ability to architect strategy along with leadership skills
• Excellent active listening, negotiation and presentation skills
• Competence to build and effectively manage interpersonal relationships at all levels of the company
• In-depth knowledge of labor law and HR best practices
• Able to work on weekend and public holiday

Job Overview

We are seeking a highly capable and results-oriented Shop Sales Manager to oversee operations across multiple shop locations. The ideal candidate will be responsible for driving sales performance, ensuring operational excellence, and leading teams to deliver outstanding customer experiences. This role requires a hands-on leader who thrives in a dynamic environment and can balance strategic planning with daily operational management.

Key Responsibilities

Sales Strategy & Business Growth:

• Develop and execute sales strategies to achieve and surpass revenue targets for multiple shops.
• Monitor sales trends, identify opportunities for growth, and implement action plans to maximize sales performance.
• Organize and oversee promotional activities to attract customers and boost sales.
• Analyze sales data and provide actionable insights to senior management.

Operations Management:

• Ensure smooth day-to-day operations of all shop locations, focusing on operational efficiency and consistency.
• Conduct regular site visits to monitor shop performance and identify areas for improvement.
• Collaborate with inventory teams to maintain optimal stock levels and prevent shortages or overstocking.
• Ensure all shops comply with company policies, procedures, and industry regulations.

Team Leadership & Development:

• Recruit, train, and mentor shop teams to enhance their skills and performance.
• Set clear performance goals for staff and provide regular coaching and feedback.
• Foster a positive work environment that encourages teamwork and high morale.
• Organize regular team meetings to communicate updates and align on business objectives.

Customer Experience:

• Ensure excellent customer service standards are maintained across all shops.
• Address customer concerns and resolve issues promptly and professionally.
• Gather customer feedback to implement improvements and enhance satisfaction.

Compliance & Safety:

• Ensure all shop operations comply with workplace safety standards and local laws.
• Regularly review processes to ensure adherence to company policies and compliance requirements.

Requirements:

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Minimum of 5 years of experience in sales or shop management, preferably across multiple locations.
• Proven ability to meet and exceed sales targets consistently.
• Strong leadership and organizational skills with experience managing diverse teams.
• Excellent communication and interpersonal skills to interact with teams, customers, and stakeholders.
• Proficiency in computer applications, including.
• Microsoft Office Suite (Excel, Word, PowerPoint).
• POS (Point of Sale) systems and retail management software.
• CRM tools and sales analytics software.
• Familiarity with digital marketing tools is a plus.
• Strong analytical and problem-solving skills for addressing operational challenges.
• Knowledge of local market trends and customer preferences.
• Multilingual proficiency is an added advantage.
• Awareness of workplace safety standards and regulatory compliance.

Why Join Us?

• Opportunity to manage and grow operations across multiple shop locations.
• Collaborative and fast-paced work environment that values innovation and excellence.
• Comprehensive benefits package, including [list benefits like medical insurance, performance bonuses, etc.].
• Be part of an organization that invests in professional development and career growth.

We are looking to expand our logistic company to other sector. Your role will be responsible for winning new business by penetrating new clients. This role will be expected to set demanding personal goals, work as hard as necessary to get things done, take challenges head on, and remain resilient in the face of difficulties. We are looking for candidate with 2 to 4 years of experiences in business/logistic field.

Responsibilities:

• Collaborate with other departments, including sales, operations, and finance, to ensure a seamless customer experience.
• Develop SOP’s for strategic accounts in association with Site Manager, Operations Manager, IT Manager and associates internal colleagues where applicable, to detail all processes, rate structure, capturing of customer identified KPI’s.
• Attend targeted networking events.
• Identify current state, desired future state, pains & desired gains of prospects.
• Partner with Account Manager & Carrier Sales to build ideal solution & pricing for the prospect.
• Partner with Leadership, Account Manager & Carrier Sales to identify new opportunities to upsell, cross-sell product & service offerings.
• Build and maintain strong relationships with existing clients and stakeholders. Candidate with outgoing personality is a plus.
• Analyze market trends and competitor activities to identify business opportunities.
• Prepare and present proposals to clients that align with their business needs and objectives.
• Participate in industry events and conferences to promote the company and build relationships with potential clients.
• Prepare and present business development reports to senior management on a regular basis.

C47127

Key Requirements:

• Bachelor’s degree or master’s degree in computer engineering or related field.
• Must have oral and written communication abilities for both English and Vietnamese languages
• Proven working experience in test delivery or equivalent role with at least 10 to 15 years relevant experience in large and complex organizations, preferably in Banking and Finance and at least 5 years’ senior manager experience in testing.
• Extensive experience in managing end-to-end delivery of testing services from multiple vendor test service providers.
• Good knowledge in managing data migration projects including conversion testing.
• Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps.
• A proven, successful track record of managing shared IT service development and/ or IT Testing Services.
• Demonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and services.
• Strong domain knowledge on Core Banking, Cards and Secured Loans. Experience in managing testing one or more areas of these domains will be an advantage.
• Strong attention to details, excellent analytical and problem-solving skills.
• Experience in managing multiple external testing service providers.
• Experience in managing multi-cultural, diverse, direct and virtual teams.
• Experience in various testing tool suites like JIRA, TOSCA, UFT/QTP, Loadrunner/Performance Center, ALM / Quality Center, Selenium etc.
• Must display a high level of professional judgment, commitment, integrity, and teamwork.
• Excellent client facing, internal communications skills.Testing or quality certifications, PMP certifications, and Test Maturity Model integration (TMMi) Framework awareness will be preferred.

Technical Skills:

• Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps.
• Experience in various testing tool suites like JIRA, TOSCA, UFT/QTP, Loadrunner/Performance Center, ALM / Quality Center, Selenium etc

Provide technical guidance, product knowledge, and exceptional customer service to clients, ultimately driving sales and fostering lasting relationships.

Product Expertise:

· Develop an in-depth understanding of the jewelry products offered, including materials, craftsmanship, and design.

· Stay updated on industry trends, new materials, and innovative techniques in jewelry manufacturing.

Customer Engagement:

· Build strong and lasting relationships with clients, understanding their preferences and needs.

· Provide personalized product recommendations and solutions based on technical knowledge and customer requirements.

Technical Consultation:

· Offer technical guidance and explanations to customers regarding jewelry specifications, such as metals, gemstones, and craftsmanship.

· Address customer inquiries and concerns with accuracy and professionalism.

New Customer Acquisition and client retention

· Identify new customers and working closely with other teams to generate leads.

· Nurture existing customer relationships through follow-up and after-sales support.

· Seek opportunities for upselling and cross-selling to existing client

Market Analysis:

· Monitor market trends and competitor activities to identify opportunities and challenges.

· Provide feedback to the product development team to enhance existing products or develop new offerings.

Order Processing:

· Manage the order process, including pricing, invoicing, and delivery coordination.

· Ensure accuracy in order fulfillment and customer satisfaction post-purchase.

Sales Reporting:

· Maintain accurate records of sales activities and customer interactions.

· Generate sales reports and provide insights to the management team.

Staff Training and Development:

· Create and execute training programs for sales associates, emphasizing product knowledge and customer service skills.

· Maintain and update training materials and manuals.

About Us

We're an award-winning team pioneering the future of customer engagement through BW.LAND, an innovative metaverse platform, and Bytebuddy, our signature character IP. We have a track record collaborating with global brands like McDonald's and CapitaLand to create groundbreaking Web3 projects that consistently gain industry-wide recognition and visibility. We push the boundaries of what's possible in the metaverse space, creating immersive digital experiences that set new standards in the industry. By joining us, you'll be working alongside proven innovators who are shaping the future of digital engagement through high-profile, cutting-edge projects.

Bandwagon Labs is the Web3 innovation arm of Bandwagon, a dynamic media & entertainment powerhouse with over a decade of industry impact.

Role Overview

We're seeking a dynamic Marketing & Community Manager to drive the brand presence of BW.LAND, Bytebuddy, and nurture our growing community. This role combines creative marketing strategies with hands-on community engagement to build and maintain strong relationships with our users across multiple platforms.

Roles & Responsibilities

• Develop and implement comprehensive marketing strategies for BW.LAND and Bytebuddy
• Plan and execute digital marketing campaigns and posts to drive followers, platform adoption, and community growth
• Work with our creative team to produce engaging content across various channels to market our metaverse platform and character IP
• Track and analyse marketing metrics to optimise campaign performance
• Lead community engagement initiatives on Social Media
• Moderate community channels and ensure adherence to community guidelines
• Organise and host virtual events within BW.LAND to drive user engagement
• Gather and synthesise community feedback for product development team
• Foster meaningful discussions and maintain an active, positive community atmosphere
• Host physical community events
• Develop compelling social media, newsletters, and marketing materials
• Create and maintain content calendar for all platforms
• Produce regular community updates and announcements
• Craft educational content to help users navigate BW.LAND platform

Preferred Experience & Skills

• 3+ years of experience in marketing and community management
• Track record of growing and engaging online communities
• Understanding of Web3, gaming, and metaverse ecosystems
• Experience with social media management and analytics tools
• Proficiency with design tools (Canva, CapCut Photoshop) for content creation
• Experience managing communities on Telegram, X, Instagram, TikTok, or similar platforms

Alternative Qualifications

We strongly encourage applications from candidates who may not meet all traditional requirements but can demonstrate exceptional capability through:

• Success in growing and managing their own social media presence
• Building and maintaining active online communities
• Creating engaging content and maintaining consistent engagement
• Self-initiated projects showing community building skills
• Demonstrated ability to learn complex topics quickly
• Strong interest and self-taught knowledge in Web3/gaming/metaverse

Essential Qualities

• Excellent written and verbal English communication skills, with other languages a plus
• Self-motivated with strong organisational abilities
• Ability to work independently and manage multiple priorities
• Genuine passion for Web3, gaming, and digital communities
• Creative problem-solving abilities
• Quick learning capability and adaptability

What We Offer

• Competitive salary and benefits package
• Remote working flexibility
• 1-month work from anywhere in the world
• Medical, Dental and Hospital insurance coverage
• Opportunity to shape the future of metaverse experiences
• Opportunity to work with leading global brands with high visibility
• Professional networking opportunities with industry leaders
• Professional development opportunities
• Access to cutting-edge Web3 technology

Location

• Based in Singapore (preferred)
• Singapore Citizen, PR, LTVP (preferred)
• Employment Pass sponsorship available for exceptional candidates

Additional Positions (International)

• Remote positions available for strong candidates from other locations
• Must be able to align with Singapore business hours (SGT/UTC+8) for key meetings and community events
• Experience working with Asian markets is a plus

Assess gaps and opportunities based on stakeholder feedback to improve business processes.

Build good relationships with industry players.

Carry out recruitment and retention efforts for the department.

Develop business development plans that follow business development strategies.

Develop business reports on new revenue streams, improved products and new businesses.

Develop measures to ensure corporate regulations are followed.

Develop new business proposals based on market demand.

Develop new product service offerings to meet market demands.

Develop plans to use new technologies for business processes.

Engage with business partners, suppliers and vendors for new business agreements.

Obtain insights from business network on developments in product offerings and production.

Propose department's financial budget for management approval.

Provide on-the-job training and performance evaluation for staff.

Review business development with stakeholders.

Review regulatory restrictions on new business ventures.

Review risk assessment and financial modelling of new business ventures.

Review targets and goals across teams.

Support stakeholder engagement sessions for new portfolios.

Use business network and support knowledge sharing sessions to explore new business opportunities.

Work with stakeholders to review gaps and opportunities in businesses.

• Handle the regional procurement team in their day-to-day activities.
• Responsible for placing supplier agreements in consideration of sales and operations requirements.
• Create and expand relationships with existing and new suppliers and perform research on market development on suppliers.
• Manage all rate negotiations with the suppliers and explore other opportunities to make optimal use of the suppliers’ portfolio.

Requirements:

• Diploma in Logistics and Supply Chain Management or equivalent
• At least 5 years of procurement experience in container shipping (shipping/freight forwarding).
• Strong market knowledge in sea freights and transportation.
• Proven leadership skills with good negotiation and analytical skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

The Business Development Manager’s responsibilities include but are not limited to:

• Developing growth strategies and plans with clear metrics to evaluate success.
• Managing and retaining relationships with existing clients.
• Increase client base by identifying and exploring potential new clients.
• Negotiating with stakeholders and drafting business proposals.
• Identifying and mapping business strengths and customer needs.
• Conducting market research to identify new business opportunities and viable income streams.
• Attending conferences, meetings, and industry events to network and promote the company.
• Developing ways to improve the customer experience and build brand loyalty.
• Working with the marketing team to ensure that prerequisites (like prequalification or getting on a vendor list) are fulfilled within a timely manner.
• Ensuring all team members represent the company in the best light.
• Presenting business development training and mentoring to business developers and other internal staff.
• Researching and writing business proposals that are persuasive and well-structured.

We are looking for an energetic Business Development Manager (Education) to help us expand our education business on a regionally basis.

The selected person will solely responsible to create and apply an effective marketing strategy for regional client acquisition.

Responsibilities

• Develop a sustainable growth strategy

• Conduct research to identify new markets

• Strategize marketing campaign to penetrate the new markets

• Sustain long-term relationships with new and existing customers

Requirements and skills

• Proven working experience in Education industry is a critical requirement

• Proven track record in Education industry

• Knowledge in either SSG framework or Private Education framework

• Proficiency in MS Office and CRM software (e.g. Salesforce)

• Proficiency in English & Mandarin

• Ability to gather research materials

• Good communication and negotiation skills

• Experience in customer support

• Planning: Create a timeline for project completion, designate resources, and prepare budgets
• Monitoring: Keep track of project progress and ensure tasks are finished on time
• Communication: Keep stakeholders informed throughout the project
• Risk management: Identify, evaluate, and control risks to the organization's resources and profits
• Collaboration: Work with higher management to streamline the project management process

Job Description

・Comply to Company guidelines and work ethics

・Maintain a deep knowledge and understanding of the markets and industry in the target countries

・Coordinate with the local team, the parent company (in Japan) and various stakeholders

・Report to parent company in Japan, and execute management strategies as required

・Any other duties, as required by the business needs of the Company

Assist Head of AM and Manager (AM&Investment) in:

・Planning of the trust's management and related projects

・Planning of the trust's capital policy, financial strategy and financing

・Manage dividend policy and monetary disribution of the trust

・In charge of asset management of the trust

・Overal asset management held by the trust

・Manage additional investment in the assets held by the trust

・Prepare monthly AM reports

Job Requirements

・At least 5 years relevant experience in asset management in REIT or real estate company

・Extensive knowledge of investments and real estate business

・Experience in handling transfer of assets

・Experience in trust planning and project management

・Ability to strategies and manage client assets according to investment preferences and goals

・Ability to assess financials for legal compliance

・Professional qualifications related to real estate business is highly desired

・Proficiency in Business level Japanese skill (both written and spoken) highly preferable, as this position is required to negotiate with and report to Japan Headquarters, shareholders and clients

・Team player and ability to maintain positive working relationship with internal and external parties

・Ability to work under pressure

・Excellent communication skills

・Execellent analytical abilities and problem-solving skills

・Relationship management skills and openness to feedback

・Strong time management skills

・Detail-oriented and highly organised

Key Responsibilities:

1. Develop and implement logistics strategies aligned with the company's overall objectives and regional requirements.
2. Oversee the daily operations of the logistics team, including warehousing, transportation, and inventory management.
3. Establish and maintain relationships with key logistics partners, such as carriers, freight forwarders, and third-party logistics providers.
4. Monitor and improve national supply chain performance by designing, implementing, and analyzing key performance indicators (KPIs)。
5. Lead projects aimed at optimizing the logistics network and reducing operational costs.
6. Ensure compliance with all relevant laws, regulations, and company policies related to logistics and transportation.
7. Manage a team of logistics professionals and provide guidance for their professional development。
8. Collaborate with cross-functional teams to streamline processes and improve service delivery。

Qualifications:

1. Bachelor's degree in Logistics, Supply Chain Management, or a related field.
2. At least 5 years of progressive experience in logistics management, with a focus on operations and strategy.
3. Proven leadership abilities and a track record of building and leading high-performance teams.
4. Strong analytical skills with the ability to interpret data and make informed decisions.
5. Excellent communication and negotiation skills.
6. Familiarity with logistics software and systems, such as warehouse management systems (WMS) and transportation management systems (TMS).
7. Ability to work in a multicultural environment and adapt to changing business conditions。

1. Serve as the technical expert for detailed design and construction aspects of the project
2. Answer questions and resolve issues brought forth by the internal team members, client, consulting engineers and contractors
3. Perform expediting actions in sourcing technical information, submission of data/method statement for installation, delivery and transport of materials/equipment, storage and issuance for site installation works
4. Prepare detailed installation plans, methodology, processes and procedures for support of construction team
5.Propose and oversee timelines for engineering proposals and submissions are met
6.Check and confirm the accuracy of submissions from contractors, vendors and suppliers for the work to be performed, coordinate and ensure approvals are received from client in timely manner
7.Set up procedure and processes in monitoring and tracking of engineering related documentation throughout project lifestyle
8.Communicate and collaborate with other managers, suppliers, and contractors
9.Prepare and deliver various installation/erection or construction related presentations, both internally and externally
10.Handle any other ad-hoc duties and tasked assigned by supervisor or management

Requirements and Qualifications:
1. Minimum of a bachelor's degree in engineering (Mechanical, Electrical, Civil & Structural, Environmental or Process Control & Automation),
2. Master's degree in engineering management or logistic management will be plus
3. 10 to 15 years of engineering experience, ideally as a managerial / expediting role in process, energy, water or chemical plants construction or large-scale infrastructure design and construction projects locally
4. Analytical and mathematical mind, capable of evaluating and solving various complex problems
5. Leadership skills necessary to manage and develop a teamwork ethics
6. Organizational competencies and project management skills to keep project, processes, and the entire engineering tasks on track
7. Self-motivated attitude with the ability to multitask and thrive in a timeline-driven environment
8. Interpersonal communication skills with expertise in distilling complicated topics to a broader audience
9. Ability to work independently as well as part of a team

Location : Tampines

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction

• Conduct research to identify new markets and customer needs

• Arrange business meetings with prospective clients

• Promote the company’s products/services addressing or predicting clients’ objectives

• Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

• Build long-term relationships with new and existing customers

• Develop entry level staff into valuable salespeople

• Developing goals for the development team and business growth and ensuring they are met.

• Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.

• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role

• Proven sales track record

• Experience in customer support is a plus

• Proficiency in MS Office and CRM software (e.g. Salesforce)

• Proficiency in English

• Market knowledge

• Communication and negotiation skills

• Ability to build rapport

• Time management and planning skills

• BSc/BA in business administration, sales or relevant field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).