Marguerite is awarded by Michelin with one star. Taking root amidst the lush garden surrounds of the Flower Dome, Marguerite by Chef/Owner Michael Wilson embraces the best of the seasons with tasting menus that celebrate craft, provenance and produce through contemporary cuisine. Fine wines, innovative temperance beverages and a personalised level of service that exudes warmth, ease and charm complement a fine dining experience of true exception.

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Housed within the Flower Dome at Gardens by the Bay. Hortus tempts with a host of sharing plates that celebrate the bright, fresh flavours of the Mediterranean. Vibrant salads, dips and home baked breads are perfect for grazing alongside heartier mains, tagines and rustic dishes straight off our wood fire grill. Housemade cakes, tarts and pastries entice through the day.

Job Description

• Providing excellent wait service to ensure satisfaction
• Taking customer orders and delivering food and beverages through making menu recommendations, answering questions and sharing additional information with restaurant customers.
• Greet and escort customers to their tables and share with customers the menu recommendations to them.
• Prepare tables by setting up linens, silverware and glasses .
• Up-sell additional products when appropriate
• Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization
• Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
• Communicate order details to the Kitchen Staff with serve food and drink orders
• Check dishes and kitchenware for cleanliness and presentation and report any problems
• Arrange table settings and maintain a tidy dining area
• Deliver checks and collect bill payments
• Carry dirty plates, glasses and silverware to kitchen for cleaning
• Follow all relevant health department regulations

Benefits

• Competitive salary and benefits
• Opportunities for professional growth and development
• Employee discounts on food and beverages
• A supportive and creative work environment
• Staff meals provided for brunch and dinner
• Comprehensive Medical & Dental Insurance Coverage
• 5 days work week (Work-Life Balance) + Good Career Progression

Marguerite is awarded by Michelin with one star. Taking root amidst the lush garden surrounds of the Flower Dome, Marguerite by Chef/Owner Michael Wilson embraces the best of the seasons with tasting menus that celebrate craft, provenance and produce through contemporary cuisine. Fine wines, innovative temperance beverages and a personalised level of service that exudes warmth, ease and charm complement a fine dining experience of true exception.

&

Housed within the Flower Dome at Gardens by the Bay. Hortus tempts with a host of sharing plates that celebrate the bright, fresh flavours of the Mediterranean. Vibrant salads, dips and home baked breads are perfect for grazing alongside heartier mains, tagines and rustic dishes straight off our wood fire grill. Housemade cakes, tarts and pastries entice through the day.

Job Description

• Providing excellent wait service to ensure satisfaction
• Taking customer orders and delivering food and beverages through making menu recommendations, answering questions and sharing additional information with restaurant customers.
• Greet and escort customers to their tables and share with customers the menu recommendations to them.
• Prepare tables by setting up linens, silverware and glasses .
• Up-sell additional products when appropriate
• Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization
• Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
• Communicate order details to the Kitchen Staff with serve food and drink orders
• Check dishes and kitchenware for cleanliness and presentation and report any problems
• Arrange table settings and maintain a tidy dining area
• Deliver checks and collect bill payments
• Carry dirty plates, glasses and silverware to kitchen for cleaning
• Follow all relevant health department regulations

Benefits

• Competitive salary and benefits
• Opportunities for professional growth and development
• Employee discounts on food and beverages
• A supportive and creative work environment
• Staff meals provided for brunch and dinner
• Comprehensive Medical & Dental Insurance Coverage
• 5 days work week (Work-Life Balance) + Good Career Progression

Job Description

• Ensures the efficient and profitable management of the restaurant
• Keeps the General Manager up to date with relevant issues in the restaurant and gets their input and advice where necessary
• Ensures that the stock take figures are completed and accurate as per company requirements
• Covers for floor supervisors during emergency vacations and Ad-hoc leaves
• Observes compliance with the company’s policies and procedures, as well as governmental laws and regulations.
• Supervises the opening & closing of the restaurant
• Ensures the proper cleaning and lighting of all restaurant areas
• Supervises a daily check up on the smooth performance of all restaurant machinery and equipment
• Maintains safe working conditions for employees and customers; resolves safety concerns quickly
• Assists in the implementation of manpower retention plans, and in communicating recruiting needs to the HR Department
• Coaches and trains employees in order to improve performance and to achieve the department’s objectives and targets through on-the-job-training and daily meetings
• Manages the restaurant staff working schedules
• Motivates and develops staff, in order to encourage their professional development
• Evaluates the performance of all Restaurant employees ensuring that reviews are delivered to the HR Department on time
• Suggests to General Manager the proposed salary reviews, personnel actions, promotions and provides feedback to employees
• Handles guest problems and complaints
• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction
• Maintains an efficient ordering system to ensure that all necessary Restaurant and office supplies are available as needed
• Performs other duties pertinent to this job as assigned.

Requirements

1. Degree or advance diploma in Hotel & Restaurant management

2. Preferable with Hotel F&B or Chain stores management experience

3. Min 2 years’ experience as Restaurant General Manager

4. Experience and knowledge in Wine and Sake

5. Able to perform Shift work; including weekends and public holidays

6. Possess Fine Dining operation background

Grill By Cut is a popular grill restaurant. Join us as we plan for expansion.

Job Responsibilities

• Perform opening and closing duties.
• Taking orders and attending to customer requests.
• Serve food and beverages to guests making recommendations if needed
• Adhere to all company service standards and protocols.
• Set up tables’ settings and side stations.
• Ensure customer satisfaction and maintain excellent customer relations.
• Friendly and energetic with good interpersonal skills.
• Proactively keeping the place neat and tidy at all times.
• Perform ad hoc duties assigned by Supervisor / Manager.

Job Requirements:

• With at least 1 years of F & B working experience in a restaurant
• Passionate about providing efficient and friendly service standards
• Outgoing personality and highly motivated and takes initiative
• Positive and motivated to work in a fast-pace work environment
• Clean and hygienic in food and beverage handling
• Able to work as a team with fellow colleagues
• Able to work weekends and public holidays

Part-Time positions are available at $15/hour.

Full time Contract positions:

5 or 6 days week available

4pm - 10pm

or

10am - 4pm

At RB Food Group, we believe that food is more than just sustenance — it’s an experience that brings people together. As a vibrant player in the food and beverage industry, our mission is to create exceptional culinary experiences that delight the senses and foster connections. With a team of passionate chefs and culinary experts, we craft dishes that celebrate flavor, creativity, and the joy of sharing meals with others.

With our extensive experience in the hospitality business, we are deeply committed to the people behind every dish and every experience. Our focus is on building a community of talented individuals who share our love for great food and exceptional service. Whether you're enjoying our curated menus or sipping on our crafted beverages, we aim to inspire moments of joy, connection, and culinary discovery with every bite and sip.

As the Restaurant Server, you will play a key role in ensuring smooth operations, and providing exceptional dining experiences for our guests. Your responsibilities will include order-taking and upselling, attending to guests needs promptly, and ensuring a welcoming and efficient atmosphere. The ideal candidate will be a proactive, hands-on individual with a keen eye for detail and a commitment to delivering outstanding service.

This is a permanent part-time position that offers greater flexibility for your commitments.

What will you do?

• Ensure that all guests receive prompt, courteous, and professional service.
• Oversee the seating process, ensuring a smooth flow of guests and timely table turnovers.
• Monitor the dining room and respond to guest needs, addressing any concerns or special requests.
• Display adequate food and beverage knowledge and upsell the menu.
• Assist in training new staff, providing ongoing coaching, and ensuring adherence to company standards.
• Collaborate with kitchen staff and management to ensure smooth communication and delivery of food and beverages.
• Maintain a clean and organized service area, ensuring compliance with health and safety regulations.
• Handle customer inquiries and resolve issues effectively to maintain guest satisfaction.
• Monitor and manage service times, ensuring that orders are delivered accurately and efficiently.
• Assist with opening and closing duties, including inventory checks, restocking, and setting up the dining area for service.
• Cover other front-of-house duties where required.
• Support the management team in maintaining operational standards and achieving service goals.

Who we look for?

• Previous experience in the hospitality or food service industry is preferred, but not required.
• Happy to go the extra mile to make someone's day.
• Positive attitude, with a passion for providing excellent customer service.
• Ability to remain calm and professional in a fast-paced environment.
• Takes initiative and ownership of your responsibility.
• Experience with POS systems is a plus.

What will you get?

• Flexible Work Week
• Staff Meals and Late Night Transport
• Workmen Insurance Cover
• Opportunity to develop and grow with the brand
• Work Location - Central/South

We value your growth as much as ours. Join us in this journey and unlock a new milestone in your F&B career.

Successful applicants will be contacted for an in-person interview.

Job Description:

• Managing restaurant reservations on a database
• Replying to customer requests, correspondence on phone, text and email
• Perform clerical duties such as typing, filing, copying, emailing, answering and responding to telephone calls and messages, as well as coordinates schedules and appointments
• Maintain polite and professional communication with every customer
• Maintain a database of customer contacts
• Arrange for office equipment maintenance or technical support
• Submit and follow through with maintenance requests
• Support with customer data gathering and communication for events and offers

Requirements:

• Basic Microsoft office skill required.
• Good communication skill
• No prior experience required, although will be preferred.
• 5 day work week
• Office Hours
• Only Singaporeans and PR may apply

Responsibilities:

• Prepare delicious meals for our customers.
• Weigh, measure, mix and prepare ingredients according to the recipes.
• Steam, grill, boil, cut vegetables and other ingredients.
• Check food and ingredients for freshness.
• Arrange and garnish dishes to make them look appealing to the customers.
• Ensure that the kitchen area, equipment and utensils are cleaned.
• Practice proper hygiene and sanitation.
• Handle additional tasks as assigned by the head cook

Requirements:

• Prior experience in related food and beverage service and food preparation positions.
• Thorough experience with preparing Indian vegetarian dishes.
• Good working knowledge of accepted sanitation standards and health codes.
• Ability to use slicers, mixers, grinders, etc.,
• Able to handle work in a fast-paced environment.
• Able to work on week ends and public holidays.

Your main duties are as follows:

• Arrange floor mat and mopping of restaurant area
• Cleaning of kitchen equipment
• Dispose all garbage bags in the kitchen
• Maintain cooking area by sweeping and mopping and cold room in the kitchen
• Cleaning of door edge frame
• Ensure toilet are clean for guest to use
• Replenishment of soap, toilet paper and paper towel
• Cleaning of guest vomit immediately, if any
• Other adhoc duties as assigned
• Adhere to hygiene and safety standards
• Adhere to company’s standard operating procedures

Working Hours: 6 days work week, including weekend & PH.

We are running a local and Chinese Style sichuan Chinese cuisine and Chinese BBQ restaurant. We are hiring a Master Chef

The duties of a Master Chef are of follows:

1. Able to speak mandarin, communicate with chinese customers

2. Willing to night shift, working hours 7pm-5am (include meal and rest time)

3. Have Food Safety Certificate

4. Prepare Chinese sichuan Dishes according to our menu.

5. Maintain and execute Safety and Standard Operation Procedure required by the company.

6. Have leadership qualities, able to lead a team of workers for the day to day operation.

7. At least 3 years working experience in the same industry.

8. Perform an other duties assigned by the Restaurant Manager.

9. Ensure the freshness and quality of food items.

10. Main the cleaniness and hygiene of the kitchen.

Responsibilities:

• Setting up cook stations and stocking them with the necessary prep supplies
• Preparing food on the line, as needed, by cutting, mixing, chopping, and making sauces
• Cooking items on the line by grilling, frying, chopping, sauteing, and roasting to quality guidelines and standardized recipes
• Maintaining cleanliness and hygiene which comply with state and local food safety and sanitation regulations
• Handling and storing food safely and properly
• After the shift clean station according to restaurant protocol
• Takes inventory counts before and after shifts, completes food inventory or storage sheets
• Maintain a clean work station area at all time, including kitchen equipment’s.

Job requirements :

• 1 to 3 years’ experience cooking in restaurant, hotel or in similar industry
• Qualifications and Education Requirements
• High School Diploma or equivalent required; culinary degree or similar is preferred

Preferred Skills :

• Understanding of cooking methods and procedures, and knife handling skills
• Ability to perform tasks with accuracy, speed, and attention to detail
• Ability to remain calm in a fast-paced environment
• Must be organized and self-motivated
• Great personal hygiene and grooming standards

Able to serve food to customer, collect payment , take care customer, clean the table

working days

monday to friday

saturday half

sunday off

no need skill / experience

Duties

1. Provide friendly, excellent and professional service to all guests.

2. Responsible for handling food and beverage orders and serving guests.

3. Assist fellow Team Members to perform preparation and setting up in the restaurants for

service.

4. Check that all amenities and utensils are properly stocked and inspected.

5. Assist guests on their respective requests and deliver based on their ability.

6. Possess knowledge to upsell, well-versed in all aspects of the menu.

7. Support Restaurant Manager in achieving all goals and Key Performance Objective.

Responsibilities:

1. Ability to upsell, promote and ensure that the guest is enjoying their dining experience.

2. Ability to charm guests with his/her knowledge of the food & beverage products in a friendly

and approachable manner.

3. Ability to explain the food menu in terms of preparation methods, ingredients used, portion

size and presentation.

4. General knowledge about food allergies, dietary restriction, common brand of beverages to

ensure smooth recommendation to gusts.

5. Ability to read the different types of guests and dining clientele.

6. Ability to mold his/her service output to suit the type of clientele that he/she is serving at the

table.

7. Maintain the utmost cleanliness and hygiene standards in the restaurant.

Skills, Qualifications & Experience

1. Hardworking, motivated, serious, team player and passionate about food, beverage and

service

2. Possess a well-groomed, clean and professional appearance

3. Prior exposure to leadership training programs preferred, a combination of practical

experience and education will be considered as an alternative

Duties

1. Provide friendly, excellent and professional service to all guests.

2. Responsible for handling food and beverage orders and serving guests.

3. Assist fellow Team Members to perform preparation and setting up in the restaurants for

service.

4. Check that all amenities and utensils are properly stocked and inspected.

5. Assist guests on their respective requests and deliver based on their ability.

6. Possess knowledge to upsell, well-versed in all aspects of the menu.

7. Support Restaurant Manager in achieving all goals and Key Performance Objective.

Responsibilities:

1. Ability to upsell, promote and ensure that the guest is enjoying their dining experience.

2. Ability to charm guests with his/her knowledge of the food & beverage products in a friendly

and approachable manner.

3. Ability to explain the food menu in terms of preparation methods, ingredients used, portion

size and presentation.

4. General knowledge about food allergies, dietary restriction, common brand of beverages to

ensure smooth recommendation to gusts.

5. Ability to read the different types of guests and dining clientele.

6. Ability to mold his/her service output to suit the type of clientele that he/she is serving at the

table.

7. Maintain the utmost cleanliness and hygiene standards in the restaurant.

Skills, Qualifications & Experience

1. Hardworking, motivated, serious, team player and passionate about food, beverage and

service

2. Possess a well-groomed, clean and professional appearance

3. Prior exposure to leadership training programs preferred, a combination of practical

experience and education will be considered as an alternative

Job Description & Requirements

We welcome anyone who are :

• Passionate in F&B industries

• Self Motivated

• Cheerful & Energetic

• Always smile from the heart

Job Scope :

• Able to handle Fast pace environment

• Serving food and beverages to customers

• Completing any other assigned tasks and duties

• Able to deliver high customer satisfaction service to guests

• Ensure customer satisfaction and maintain excellent customer relations

• Good customer service standards

• Simple order taking & menu explanation

• Inventory skill

• *Spanish cuisine / cultural influence will be a plus

• *Spanish cuisine background will be a bonus

Benefit :

• 5 Days Work

• Uniform Provided

• Staff Meal Provided

• 14 days AL

• Medical Benefit

• Health Insurance

• Staff Discount

• Career Development with Continuous Learning

Location : Dempsey Hill / CBD

About the Restaurant

A new and upcoming fine dining Chinese restaurant concept helmed by award-winning Chef. Crafting unique flavours elevated with quality handpicked ingredients to reinvent classic dishes with a twist, we aim to provide a one-of-a-kind dining experience for our guests through high-end hospitality standards and a feast for the senses. Perfect for intimate gatherings, business meetings or events, the restaurant encompasses a mix of seating options suitable for every occasion.

This position will report to the Supervisor/ Operations Manager

The working location is within walking distance from Bras Basah MRT station and City Hall MRT station.

Job Responsibilities:

• Assist the team to perform preparation, table set up and ensure the proper handling of all operating equipment
• Demonstrate in-depth knowledge of the restaurant menu and products to provide excellent service
• Escort guests to their table and provide recommendation and information proactively
• Ensure orders are keyed into Point-of-Sale system accurately and efficiently
• Manage and resolve any concerns and questions from guests
• Handle reservations, inquiries and channel all telephone messages received to the relevant party
• Adhere to the compliance of sanitation and safety regulations
• Provide guidance, and train new staff on restaurant operations

Job Requirements:

• 1 - 2 years of relevant experience, preferably in Fine Dining
• Prior experience working in a preopening team would be advantageous
• Possess strong knowledge in food (relevant cuisine) and beverage
• Comfortable with flexible work hours including shifts, split shifts, weekends, and public holidays

Basic salary: $2,800-$3,200 ( Can be nego)

Working hours: 5.5 days shift 44 hours (excluding meal time)

(Shop10:30am-10pm)

6 off days per month

Japanese restaurant (Non-Halal)

1) Experienced in SVC

2) Experienced FnB supervisor in Japanese restaurant

3) Can work on weekends, night shifts, and holidays

4) Can walk/stand for long hours

Whatsapp: +6580761774

About the Restaurant

A new and upcoming fine dining Chinese restaurant concept helmed by award-winning Chef. Crafting unique flavours elevated with quality handpicked ingredients to reinvent classic dishes with a twist, we aim to provide a one-of-a-kind dining experience for our guests through high-end hospitality standards and a feast for the senses. Perfect for intimate gatherings, business meetings or events, the restaurant encompasses a mix of seating options suitable for every occasion.

This position will report to the Restaurant Manager

The working location is within walking distance from Bras Basah MRT station and City Hall MRT station

Job Responsibilities:

• Demonstrate in-depth knowledge of the restaurant menu and products to provide excellent service
• Report any issue or challenge to the Restaurant Manager/ Assistant Restaurant Manager for timely resolution
• Ensure all weekly inventory requisitions are accurately delivered and stored according to the standards
• Coordinate daily Front of the House and Back of the House restaurant operations
• Conduct daily roll-call with the service team to enhance operational efficiency, uphold cleanliness standards, ensure accurate food order taking, and deliver excellent customer service
• Ensure compliance with sanitation and safety regulations by conducting timely risk assessments
• Supervise team members, provide training and development plans to enhance their skills, service techniques and performance
• Provide guidance, and train new staff on restaurant operations
• Any other duties as assigned

Job Requirements:

• Preferable Degree or Certificate in Restaurant Management and Operations
• 2 years of relevant experience preferably in Fine Dining
• Possess strong knowledge in food (relevant cuisine) and beverage
• Demonstrate strong leadership, motivational, and interpersonal abilities
• Comfortable with flexible work hours including shifts, split shifts, weekends, and public holidays

Supervision of staff: The Restaurant Supervisor supervises restaurant staff, including servers, hosts/hostesses, bartenders, and other support staff, and ensures that they perform their duties effectively and efficiently.

Customer service: The Restaurant Supervisor is responsible for ensuring that customers receive excellent service and that their dining experience meets or exceeds their expectations.

Sales and marketing: The Restaurant Supervisor may be involved in sales and marketing activities, including promoting the restaurant, developing marketing strategies, and developing and implementing promotional campaigns.

Ordering and inventory management: The Restaurant Supervisor may be responsible for ordering supplies, managing inventory, and ensuring that the restaurant has adequate supplies to meet demand.

Financial management: The Restaurant Supervisor may be responsible for managing the restaurant's financial operations, including cash handling, budgeting, and financial reporting.

Quality control: The Restaurant Supervisor is responsible for ensuring that the food served in the restaurant meets the highest quality standards and that all dishes are prepared according to recipes and customer preferences.

Health and safety: The Restaurant Supervisor ensures that the restaurant complies with health and safety regulations and that all staff adhere to hygiene and sanitation protocols.

Communication: The Restaurant Supervisor communicates regularly with restaurant staff, customers, and management, ensuring that everyone is on the same page and that any issues are resolved promptly.

Overall, the Restaurant Supervisor is responsible for overseeing all aspects of the restaurant's operations, ensuring that it delivers an excellent customer experience, and that it runs efficiently and profitably. The Restaurant Supervisor must have excellent leadership skills, be able to work in a fast-paced environment, and have strong communication and problem-solving abilities.

Job Description

The position will be responsible for overseeing the daily operations company’s casual dining restaurant and bar, ensuring a high level of customer service, and maximizing revenue. The successful candidate also be responsible for supervising and training staff, maintaining inventory, and ensuring compliance with all health and safety regulations.

Responsibilities:

• Assist the manager/assistant manager in the daily operations of the outlet.

• Responsible for outlet service operations

• Ensure guest needs are taken care of and recommend them the promotional items.

• Responsible and accountable for all cash amounts within outlet, in the absence of manager.

• Coach and train existing and new staff to follow company’s standards.

• Responsible for proper opening and closing of the outlet.

• Feedback to the manager on any operational issues.

• Responsible for the outlet upkeep and cleanliness

• Responsible for Inventory.

• Recruitment and training of staff.

• Managing staff and providing feedback.

• Practice good customer relations and attend to customer complaints and queries satisfactorily.

Requirements:

• 2-3 years of experience in F&B.

• Minimum GCE ‘N’ or ‘O’ level.

• Professional communication skills are required.

• Commitment to quality service, and food and beverage knowledge.

5 days work week 44 hours

Job Descriptions

Welcome/Greet customers as they come into the restaurant.

Thanks customers for their visit and bids farewell with a smile

Ensure food portions and food presentation meet company standards.

Monitoring supplies and re-ordering stock as needed

Ensure ingredients and final products are fresh.

Bake, grill, steam and deep-fried meats, vegetables, fish, poultry and other foods.

Handle a wide range of raw fish and other ingredients.

Prepare ingredients for menu items and ensure adequate quantity to avoid wastage.

Maintain a clean and safe work area, including handling utensils, equipment and dishes.

Handle and store ingredients and food at the correct temperature in order to avoid spoilage.

Maintain food safety and sanitation standards.

Prepare & submit duty roster.

Handling customers’ enquires and complains.

Monitor and train subordinate to obtain good quality skills and performance.

Job highlights

4 off days monthly, rest days depend on schedule

Competitive salary 3k and above

Positive and nurturing working environment

Work location: co location

Duration: permanent

Requirements

Qualifications - diploma or high school diploma

Work experience- at least two year sales working experience in related fields

Job type- full time

Required languages: English and able to communicate with mandarin speaking customers

Job specialisation- services, restaurant

If you have an interest in applying for this role, please WhatsApp me at 98198786 to apply. Only shortlisted candidates will be notified. Priority will be given to Singaporeans

Young hon Lim/ manager

Render private limited

EA licence no 15c7827

About the Restaurant

A new and upcoming fine dining Chinese restaurant concept helmed by award-winning Chef. Crafting unique flavours elevated with quality handpicked ingredients to reinvent classic dishes with a twist, we aim to provide a one-of-a-kind dining experience for our guests through high-end hospitality standards and a feast for the senses. Perfect for intimate gatherings, business meetings or events, the restaurant encompasses a mix of seating options suitable for every occasion.

This position will report to the Supervisor/ Operations Manager

The working location is within walking distance from Bras Basah MRT station and City Hall MRT station.

Job Responsibilities:

• Assist the team to perform preparation, table set up and ensure the proper handling of all operating equipment
• Demonstrate in-depth knowledge of the restaurant menu and products to provide excellent service
• Escort guests to their table and provide recommendation and information proactively
• Ensure orders are keyed into Point-of-Sale system accurately and efficiently
• Manage and resolve any concerns and questions from guests
• Handle reservations, inquiries and channel all telephone messages received to the relevant party
• Adhere to the compliance of sanitation and safety regulations
• Provide guidance, and train new staff on restaurant operations

Job Requirements:

• 1 - 2 years of relevant experience, preferably in Fine Dining
• Prior experience working in a preopening team would be advantageous
• Possess strong knowledge in food (relevant cuisine) and beverage
• Comfortable with flexible work hours including shifts, split shifts, weekends, and public holidays

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Proficiency in spoken Mandarin is preferred to communicate with Mandarin-speaking customers

Job Description:

• Receive training and perform duties in various sections of company’s operations.
• Gain deep and thorough knowledge of the company’s restaurant operation by rotating on each position.
• Progressively master the skills to run restaurant operations.
• Maintaining safety and food quality standards.
• Keeping customers happy and handling complaints.
• Coordinating daily front- and back-of-house restaurant operations.
• Provide support as needed in various department.
• Perform ad-hoc duties as assigned by operation managers.

Requirement:

• No experiences is welcomed to apply, on-job-training is provided
• Highly motivated and willing to learn
• Able to work on weekends and PH
• Customer - oriented, excellent interpersonal and communication skills

JOB RESPONSIBILITIES:

- Responsible for the profit & loss of the restaurant and implement appropriate cost control measures

- Manage the restaurant’s budget and forecasts to meet or exceed management expectations

- Maximize profitability of the restaurant by increasing turnover (revenues and covers) as a first priority and controlling costs as a second priority

- Oversee the daily operations of the restaurant

- Maintain and improve the overall performance of the restaurant on a regular basis including cost analysis and monitoring of processes

- Supervise food and operational safety to ensure a comfortable environment for the customers

- Ensure customers’ needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure with tact and diplomacy

- Drive operational efficiencies of the restaurant by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction

- Control labour through effective manpower scheduling and monitor leave of staff

- Actively involved in hiring process by identifying and selecting candidates for junior positions

- Actively involved in staff counselling and propose to management on course of disciplinary action, including but not limited to termination of employment

- Manage, supervise and groom a team of supervisors and service staff to ensure maximum utilization of manpower allocated

- Handle all restaurant administrative duties

- Any other jobs or duties assigned by the Area Manager from time to time

JOB SPECIFICATIONS:

- Minimum of 6 years management experience in Food & Beverage industry

- Possess sound leadership qualities and ability to manage service staff

- Excellent communication & interpersonal skills; able to build lasting relationships with guests.

- Possess good organizational and management skills; able to lead and inspire staff

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Proficiency in spoken Mandarin is preferred to communicate with Mandarin-speaking customers